Laboratory Specialist Jobs in Qatar

Senior Non-Key Expert – Ports and Shipping Specialist<br>About NTU International A/SNTU International A/S is a leading international consulting company providing project management and technical advisory services worldwide. NTU works extensively with European Union institutions, international financial institutions, development agencies, and public sector clients across transport, infrastructure, urban development, climate resilience, governance, and sustainable investment.<br>NTU International is preparing a proposal for the project “Global Gateway Transport and Urban Facility 2 – EC-INTPA/2026/EA-RP/0006.”<br>The overall objective of the project is to support the global transition towards inclusive, smart, clean, safe, secure, resilient and sustainable transport and cities in partner countries, in line with the Global Gateway strategy and the European Green Deal’s geopolitical offer.<br>The contract will involve the mobilisation of experts for technical assistance missions worldwide, with a particular focus on Sub-Saharan Africa, Latin America and the Caribbean, and Asia and the Pacific.<br>The intended start date is January 2027, with an implementation period of 48 months.<br>In this context, NTU International is seeking a highly qualified Senior Non-Key Expert – Ports and Shipping Specialist to support technical, policy, institutional and investment-related assignments in the maritime and inland waterways sectors.<br>Key Responsibilities Supporting the identification, preparation and implementation of maritime, port and inland waterways infrastructure projects. Conducting feasibility studies, technical assessments, project design reviews and investment-related analyses. Supporting port and logistics master planning, connectivity planning and multimodal transport integration. Advising on port infrastructure development, maritime transport services and inland waterways systems. Supporting procurement, tendering, implementation supervision, operation and maintenance planning. Promoting sustainable maritime transport and port decarbonisation measures. Supporting energy efficiency, electrification of port operations, shore-side electricity, renewable fuels and emissions reduction initiatives. Advising on green port infrastructure, circular economy approaches and environmental performance. Supporting climate resilience, disaster risk reduction and sustainability considerations in maritime infrastructure. Contributing to policy, regulatory and institutional reforms in the maritime sector. Supporting capacity building for public authorities, port authorities, operators and other sector stakeholders. Promoting European standards, technical practices and sustainability requirements in partner countries. Supporting stakeholder coordination involving public authorities, port authorities, operators, contractors, supervising engineers, IFIs and development partners.<br>Qualifications and Skills Master’s degree or equivalent diploma in maritime engineering, maritime sciences, port engineering, transport engineering, logistics, or another directly related discipline. Excellent knowledge of the maritime and inland waterways sectors, including ports, maritime transport, inland waterways transport and related policies and good practices. Good understanding of sustainable transport, infrastructure development, climate resilience and environmental and social considerations. Knowledge of development aid delivery methods. Excellent written and oral communication skills. Excellent computer skills.<br>General Professional Experience At least 15 years of general professional experience in the maritime sector. Proven experience managing complex assignments involving multiple stakeholders, including public authorities, port authorities, operators, contractors, supervising engineers and development partners. Proven professional experience across the project cycle of maritime infrastructure and services investments, including feasibility studies, detailed design, tendering/procurement support, implementation, operation and maintenance planning. Experience applying international and European standards and good practices related to maritime transport and port infrastructure, including technical quality, safety, environmental and social compliance, climate resilience and sustainability.<br>Specific Professional Experience At least 7 years of professional experience in the planning, design, supervision or management of maritime and/or port infrastructure and services. At least 3 years of proven professional experience in sustainable maritime transport and port decarbonisation, including areas such as energy efficiency, electrification of port operations, shore-side electricity, green port infrastructure, renewable fuels, emissions reduction measures, circular approaches, climate resilience and environmental performance of ports. Professional experience related to the G20 Principles for Quality Infrastructure Investment in the maritime sector, including feasibility studies, project design, port and logistics planning, safety, environmental and social considerations, maintenance, procurement, connectivity, interoperability and master plan development.<br>Assets Professional experience in developing countries (in situ);Professional experience in providing support to governance / capacity building in the maritime sector;Professional experience with the EU rules and procedures.<br>Language Requirements English proficiency at C1 level is mandatory. French at minimum B2 level will be considered an asset. Spanish at minimum B2 level will be considered an asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts will be contacted based on specific project requirements, availability and matching qualifications. Selected experts may be mobilised for short-term technical assistance missions in partner countries globally. Only shortlisted candidates will be contacted.

The IT Security Audit & Compliance Specialist is responsible for managing and overseeing information security audits, compliance programs, cybersecurity governance, and risk management initiatives across the organization. The role ensures compliance with security standards, regulatory requirements, data protection policies, and internal governance frameworks.<br>The position supports the development of audit frameworks, conducts security assessments, monitors compliance maturity, identifies security risks and vulnerabilities, and collaborates with stakeholders to strengthen the organization’s cybersecurity posture.<br>Key Responsibilities<br>Security Audit & Compliance Management<br>Develop and maintain comprehensive IT security audit and compliance programs Plan, coordinate, and execute information security audit activities Define audit scope, objectives, methodologies, and work plans Develop and implement audit test plans for systems, applications, infrastructure, and cloud environments Conduct security compliance audits for critical systems, networks, and applications Maintain audit schedules, documentation, evidence collection, and reporting processes Ensure timely closure of audit findings, non-compliance issues, and remediation activities<br>Cybersecurity Governance & Risk Management<br>Ensure compliance with organizational policies, regulatory requirements, contractual obligations, and security standards Monitor cybersecurity maturity and compliance posture across operational and technical environments Build and maintain controls matrices aligned with multiple security and compliance frameworks Identify security risks, vulnerabilities, and compliance gaps, and recommend corrective actions Conduct vulnerability and compliance assessments and coordinate remediation activities Support governance initiatives related to security standards, policies, and operating procedures<br>Security Operations & Technical Oversight<br>Monitor compliance and security controls related to cloud security environments, Identity and Access Management (IAM), Privileged Access Management (PAM), Data Loss Prevention (DLP), and enterprise productivity and collaboration platforms. Coordinate with IT operations and business teams to resolve identified vulnerabilities and compliance issues Support the development of technical hardening standards and security baseline documents Ensure compliance of critical infrastructure, systems, applications, and cloud services<br>Reporting & Documentation<br>Prepare audit reports, compliance reports, and status updates for management and stakeholders Communicate audit findings, recommendations, and remediation plans to leadership teams Maintain clear, accurate, and complete audit documentation and evidence records Track progress of remediation efforts and monitor implementation of previous audit recommendations<br>Stakeholder Coordination & Support<br>Liaise with internal and external audit teams to support audit activities and evidence collection Collaborate with business units, HR, finance, operations, and project teams during audit and compliance reviews Support key business initiatives by identifying cybersecurity and compliance-related risks Assist in developing and delivering security awareness and compliance initiatives Perform related duties and special projects as assigned<br>Qualifications & Experience<br>Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Security, Risk Management, or a related discipline.5–8 years of experience in Information Security Governance, Risk Management, Compliance, Internal Controls, Audit, or Cybersecurity. Hands-on experience in implementing, managing, or maintaining Information Security Management Systems (ISMS) based on ISO/IEC 27001. Experience in Qatar National Information Assurance (NIA) framework implementation, compliance monitoring, control assessment, and audit readiness activities Experience in PCI-DSS compliance and certification implementation, including control assessment, gap analysis, remediation tracking, and audit support. Knowledge of Data Privacy and Protection requirements, privacy risk assessments, personal data handling controls, and regulatory compliance. Proven experience conducting information security risk assessments, risk treatment planning, and maintaining risk registers. Experience supporting or coordinating ICOFR (Internal Controls over Financial Reporting) reviews, audits, control testing, and remediation activities. Experience coordinating internal audits, external audits, certification audits, and regulatory assessments. Knowledgeable in reviewing, validating, and assessing audit evidence generated from various technology platforms, security tools, infrastructure systems, cloud services, applications, and business systems to determine control effectiveness and compliance. Experience with governance, risk, and compliance (GRC) platforms, risk management tools, and compliance monitoring solutions is an advantage. Strong analytical, documentation, report writing, communication, presentation, and stakeholder management skills. Ability to prepare executive dashboards, compliance reports, risk reports, and management presentations.<br>Technical Knowledge<br>Strong understanding of information security frameworks and standards, cybersecurity governance and risk management, vulnerability management and security assessments, cloud security technologies and controls, and identity and access management concepts. Knowledge of industry frameworks and standards, including ISO 27001 / ISO 27002, NIST, and CIS Benchmarks. Mandatory hands-on knowledge of cloud security environments, IAM and PAM technologies, DLP solutions, and enterprise productivity and collaboration platforms.<br>Preferred Certifications<br>Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Certified in Governance of Enterprise IT (CGEIT) Cloud security certifications (e.g., cloud security administration or governance certifications) ISO 27001 Lead Auditor or equivalent certifications<br>Skills<br>Strong analytical and problem-solving abilities Excellent audit, reporting, and documentation skills Strong stakeholder management and communication skills Ability to work effectively with cross-functional and multicultural teams Experience developing security policies, standards, and governance frameworks Strong understanding of security compliance and operational best practices

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Cybersecurity Certification &amp; QMS Specialist is responsible for managing and continuously improving the quality management system (QMS) that governs cybersecurity certification schemes. The role ensures compliance with international standards and regulatory requirements while enhancing the efficiency, consistency, and reliability of certification processes. This position combines expertise in cybersecurity certification with strong quality assurance and audit capabilities, including conducting internal audits, managing documentation, and driving corrective and preventive actions. The specialist works closely with technical teams and stakeholders to maintain high standards of certification, support governance activities, and align processes with evolving industry frameworks and best practices. Key Responsibilities: Planning, implement, monitoring, improvement and maintenance of quality management system for the different schemes in NISCF. Ensure that the internal process complies with relevant national and international regulations, guidelines. Review the quality of technical content. Continuously assess and improve the efficiency and effectiveness of the certification process. Oversee the documentation and record-keeping processes to ensure that all records are accurate, complete, and readily accessible. Ensure that the QMS documentation is up-to-date. Plan and conduct internal audits and reviews of the certification process to verify compliance with established procedures and to identify opportunities for improvement. Plan and organize scheme management review meetings. Review the quality of scheme documents i.e. manuals, policies, procedure, forms, templates etc. Implement corrective and preventive actions to address non-conformities and improve the QMS. Ensure that corrective actions are taken when issues are identified. Monitoring the changes of requirements (i.e. International Standards (ISO17021, 17024, 17065, 17025, 27006, 9001), National Standards) Assisting with the development of policies, standards, procedures and guidance based on audit findings Ensuring that the highest standards of competence and impartiality are maintained, and that consistency is achieved across all evaluation and certification activities; Possess a deep understanding of Common Criteria standards, Protection Profiles, Security Targets, Evaluation Assurance Levels (EALs), and related documentation Provide guidance and mentorship to CB team members Certifiers and evaluators, ensuring their understanding of the certification process and helping them with complex evaluations. Assisting with the development of policies, standards, procedures and guidelines. Make recommendations regarding certification at specific Evaluation Assurance Levels (EALs) based on extensive evaluation expertise and knowledge of the certification process. Stay up-to-date with the latest developments in security, emerging threats, and evolving technology to ensure the certification process remains relevant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A university Master s degree-level qualification in IT, information security or a related field. ideally with a focus on security domains</li><li>Certification from a recognized Common Criteria certification body and previous experience as a Certifier is desired</li><li>IT Security Overview Training and certification</li><li>Common Criteria for IT Security Evaluation Training and certification</li><li>Minimum 10 years experience</li><li>5 minimum years of work experience as a Senior IT / Information Security / Cyber Security Auditor and/or Risk Management and/or Cyber Security/Information Security Management.</li><li>Proficiency in Arabic and English (spoken and written) is preferred</li><li>Other Required Qualifications: General: Analytical and problem-solving skills</li><li>Proven experience in IT and Information Security Assessment</li><li>Common Criteria for IT Security Evaluation Training</li><li>Experience in Risk Assessment and management.</li><li>Should have hands on experience in information security</li><li>Understanding of ISO27001 certification audit requirements</li><li>Excellent communication, documentation, and report-writing skills.</li><li>In-depth knowledge of security testing methodologies and tools.</li><li>Have analytical &amp; assessment experience of formal schemes and can assess a situation in a fair and objective manner in order to arrive at a firm conclusion.</li><li>Have training, workshops planning and delivery experience across Government &amp; private sector</li><li>Technical: Proven experience in IT, Information Security and Quality management Audit.</li><li>Should have hands on experience in information security, cyber security &amp; Quality management systems.</li><li>Experience in Risk management and GAP analysis.</li><li>Experience briefing senior executive staff</li><li>Experience in Risk Assessment and management including audit methodologies and risk assessment methodologies</li><li>Behavioural: Ability to multitask and work effectively with multiple project teams, sponsors, and customers.</li><li>Ability to pay close attention to detail, meet deadlines and work under pressure.</li><li>Interpersonal skills</li><li>Work autonomously with a high degree of enthusiasm</li><li>Specific: Excellent technical report writing skills.</li><li>Have capabilities to understand and interpret the Certification Criteria (ISO/ IEC 17021, ISO/ IEC 17024, ISO/ IEC 27006 and ISO/ IEC 17065).</li><li>Knowledge of auditing and information assurance standards like ISA, ITAF, ISO17021, ISO19011.</li><li>Proficiency in security frameworks and standards like, ISO27001, NIA, CSF Q2022.</li><li>Familiarity with third-party audit, Certification and Information Security / Cyber Security audits.</li><li>Proven, hands on, experience in Information Security Audit or Information Security Management</li></ul><p></p></section>

CONTRACT SPECIALIST<br><br>Qualification<br><br>Bachelor’s degree in Engineering/Equivalent.<br><br>Experience<br><br>Minimum eight (8) year experience in Contract Award & Administration along with Planning, Control/Operations. Experienced in working in challenging environments and comfortable in working in a multinational team. Good command of English – both written and spoken.<br><br>Skills & Competencies<br><br>Good written and verbal communication skills and facilitation skills. Analytical, creative/innovative problem solving and critical thinking skills. Ability to handle multiple tasks with appropriate priority. Self-starter/self-management/self-drive and ability to work without close monitoring. Resilient under pressure (both internal and external). Strong ability to deal with competing priorities and complex issues. Expert Practical knowledge/application of MS Office tools like Excel, Power Point and other standard programmes for contract administration, including but not limited to SAP.<br><br>Primary Duties And Responsibilities<br><br>Prepare, manage and administer the contracts EPRS Division. This includes managing the entire tendering process, continuously updating the technical specifications and requirements, enforcing contractual requirements, monitoring contractors performance and applying relevant contract provisions and Liquidated Damages where applicable. Tender strategies, and all other related documents related to “Tendering and Contracting” process of EPRS Division. Monitor contractor performance by following periodic progress reports. Liaise with all relevant parties to ensure full contractual compliance. Enforcing contractual clauses Liquidated Damages etc. to ensure that the contractors delivery is as defined in the Scope of work. Responsible for timely and quality execution and analysis of routine and ad-hoc reports of contractors performance, including KPIs related to monitored process. Proactive identification of process issues related to contractual compliance and anomalies, risks and bottlenecks, including their root cause analysis, resolution proposals, support in preparation of corresponding solutions and mitigation plans. Carrying out necessary review and analysis of contract documents, including data and information gathering and provision of expert’s comments and insights. Identification of improvement opportunities, to revise scope of work & technical specifications for future contracts to ensure optimization of resources. Active involvement in various planning (e.g. cost and budgeting) and related activities within contract management; create, gather/consolidate and where required present associated information and insights to the management.

???? Welcome to Your Next Adventure!<br><br>The Senior User Acquisition Specialist is a hands-on performance marketing role within the Kuwait and Bahrain cluster. Reporting directly to the Head of UA, the successful candidate will own campaign execution across paid channels, drive day-to-day optimization, and contribute meaningfully to cluster-level growth targets. This role requires both executional rigor and the ability to surface actionable insights from performance data.<br><br>???? What You’ll Get Your Hands On<br><br>Campaign Management<br><br>Manage and optimize paid acquisition campaigns across paid search, paid social, and app install channels for Kuwait and Bahrain. Execute full-funnel campaign builds including audience targeting, bidding strategy, creative testing, and landing page alignment. Monitor daily performance metrics and implement timely optimizations to maintain efficiency against CPI, CPA, and ROAS targets. Manage allocated budgets responsibly, ensuring accurate pacing and spend reporting.<br><br>Testing & Growth<br><br>Design and execute structured A/B tests across creatives, audiences, and bidding strategies to drive incremental performance improvement. Identify emerging channel opportunities and propose test-and-learn initiatives to the Head of UA. Stay current on platform updates, algorithm changes, and best practices across major ad platforms.<br><br>Reporting & Collaboration<br><br>Produce regular performance reports with clear insights and recommendations for the Head of UA and regional stakeholders. Collaborate with the UA Analyst (Efficiency pod) to ensure accurate attribution and cohort-level analysis. Partner with the Creatives team to brief, test, and iterate on performance ad creative tailored to Kuwait and Bahrain audiences. Share learnings with the broader UA team across clusters to contribute to organizational best practices.<br><br>????‍♂️ The Magic You Bring<br><br>4+ years of hands-on experience in paid user acquisition or performance marketing. Demonstrated experience managing significant paid budgets across at least two major platforms (Google Ads, Meta, Tik Tok, Apple Search Ads, or programmatic). Experience in the GCC or broader MENA region is strongly preferred. Background in app marketing (mobile UA) is a distinct advantage.<br><br>✨ Bonus Points If You Have<br><br>Strong analytical mindset with proficiency in performance data interpretation and reporting. Hands-on expertise in campaign setup, bid management, and optimisation across multiple ad platforms. Familiarity with mobile measurement partners (e.g., Apps Flyer, Adjust) and attribution methodologies. Ability to work independently and manage multiple campaigns simultaneously in a fast-paced environment. Clear written and verbal communication skills in English; Arabic is an advantage.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The Senior User Acquisition Specialist is a hands-on performance marketing role within the Kuwait and Bahrain cluster. Reporting directly to the Head of UA, the successful candidate will own campaign execution across paid channels, drive day-to-day optimization, and contribute meaningfully to cluster-level growth targets. This role requires both executional rigor and the ability to surface actionable insights from performance data.<br><br>???? What You’ll Get Your Hands On<br><br>Campaign Management<br><br>Manage and optimize paid acquisition campaigns across paid search, paid social, and app install channels for Kuwait and Bahrain. Execute full-funnel campaign builds including audience targeting, bidding strategy, creative testing, and landing page alignment. Monitor daily performance metrics and implement timely optimizations to maintain efficiency against CPI, CPA, and ROAS targets. Manage allocated budgets responsibly, ensuring accurate pacing and spend reporting.<br><br>Testing & Growth<br><br>Design and execute structured A/B tests across creatives, audiences, and bidding strategies to drive incremental performance improvement. Identify emerging channel opportunities and propose test-and-learn initiatives to the Head of UA. Stay current on platform updates, algorithm changes, and best practices across major ad platforms.<br><br>Reporting & Collaboration<br><br>Produce regular performance reports with clear insights and recommendations for the Head of UA and regional stakeholders. Collaborate with the UA Analyst (Efficiency pod) to ensure accurate attribution and cohort-level analysis. Partner with the Creatives team to brief, test, and iterate on performance ad creative tailored to Kuwait and Bahrain audiences. Share learnings with the broader UA team across clusters to contribute to organizational best practices.<br><br>????‍♂️ The Magic You Bring<br><br>4+ years of hands-on experience in paid user acquisition or performance marketing. Demonstrated experience managing significant paid budgets across at least two major platforms (Google Ads, Meta, Tik Tok, Apple Search Ads, or programmatic). Experience in the GCC or broader MENA region is strongly preferred. Background in app marketing (mobile UA) is a distinct advantage.<br><br>✨ Bonus Points If You Have<br><br>Strong analytical mindset with proficiency in performance data interpretation and reporting. Hands-on expertise in campaign setup, bid management, and optimisation across multiple ad platforms. Familiarity with mobile measurement partners (e.g., Apps Flyer, Adjust) and attribution methodologies. Ability to work independently and manage multiple campaigns simultaneously in a fast-paced environment. Clear written and verbal communication skills in English; Arabic is an advantage.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The Senior User Acquisition Specialist is a hands-on performance marketing role within the Kuwait and Bahrain cluster. Reporting directly to the Head of UA, the successful candidate will own campaign execution across paid channels, drive day-to-day optimization, and contribute meaningfully to cluster-level growth targets. This role requires both executional rigor and the ability to surface actionable insights from performance data.<br><br>???? What You’ll Get Your Hands On<br><br>Campaign Management<br><br>Manage and optimize paid acquisition campaigns across paid search, paid social, and app install channels for Kuwait and Bahrain. Execute full-funnel campaign builds including audience targeting, bidding strategy, creative testing, and landing page alignment. Monitor daily performance metrics and implement timely optimizations to maintain efficiency against CPI, CPA, and ROAS targets. Manage allocated budgets responsibly, ensuring accurate pacing and spend reporting.<br><br>Testing & Growth<br><br>Design and execute structured A/B tests across creatives, audiences, and bidding strategies to drive incremental performance improvement. Identify emerging channel opportunities and propose test-and-learn initiatives to the Head of UA. Stay current on platform updates, algorithm changes, and best practices across major ad platforms.<br><br>Reporting & Collaboration<br><br>Produce regular performance reports with clear insights and recommendations for the Head of UA and regional stakeholders. Collaborate with the UA Analyst (Efficiency pod) to ensure accurate attribution and cohort-level analysis. Partner with the Creatives team to brief, test, and iterate on performance ad creative tailored to Kuwait and Bahrain audiences. Share learnings with the broader UA team across clusters to contribute to organizational best practices.<br><br>????‍♂️ The Magic You Bring<br><br>4+ years of hands-on experience in paid user acquisition or performance marketing. Demonstrated experience managing significant paid budgets across at least two major platforms (Google Ads, Meta, Tik Tok, Apple Search Ads, or programmatic). Experience in the GCC or broader MENA region is strongly preferred. Background in app marketing (mobile UA) is a distinct advantage.<br><br>✨ Bonus Points If You Have<br><br>Strong analytical mindset with proficiency in performance data interpretation and reporting. Hands-on expertise in campaign setup, bid management, and optimisation across multiple ad platforms. Familiarity with mobile measurement partners (e.g., Apps Flyer, Adjust) and attribution methodologies. Ability to work independently and manage multiple campaigns simultaneously in a fast-paced environment. Clear written and verbal communication skills in English; Arabic is an advantage.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The Senior Process Improvement Specialist plays a key role in driving operational excellence across Snoonu’s Super App ecosystem. This role focuses on hands-on process optimization, helping make the organization faster, smarter and more scalable by improving how work gets done across operations, customer experience, and support functions.<br><br>This role partners closely with cross-functional teams to redesign processes, deliver measurable improvements, and embed a practical culture of continuous improvement grounded in data, customer insight, and frontline engagement.<br><br>???? What You’ll Get Your Hands On<br><br>Lead and deliver process improvement initiatives across operational domains, aligned to business priorities. Assess, map, redesign, and optimize end-to-end processes to improve speed handle times of cases, quality, scalability, and cost efficiency. Apply Lean, Six Sigma and Kaizen (or similar) methodologies to solve problems and drive sustainable improvements. Define and track KPIs, contribute to performance dashboards, and support governance routines to ensure impact. Act as a change agent within projects, supporting adoption of new ways of working across teams. Use Voice of the Customer (VoC) insights and data analysis to identify root causes and improve customer experience outcomes. Partner with Operations, Product, Tech, and CX teams to implement practical, data-driven improvements. Coach team members and process owners on continuous improvement tools and ways of working. Identify bottlenecks, inefficiencies, and operational risks and how to mitigate them - Using Ai to improve and speed handle times of cases Design and implement scalable process improvements around supply- Drivers, Restaurants, Supply Standardize operational procedures across People Ops and Ops<br><br>????‍♂️ The Magic You Bring<br><br>Strong experience in process improvement, operational excellence, or continuous improvement roles. Hands-on expertise in Lean Six Sigma, DMAIC, VSM, PDCA, Kaizen, and related methodologies. Proven ability to deliver end-to-end process improvement projects in fast-paced operational environments. Solid stakeholder management and change support skills, with the ability to influence without authority. Data-driven mindset, comfortable defining KPIs and translating insights into actionable improvements. Customer-centric approach, using feedback and VoC data to guide priorities. Exposure to digital transformation, automation, or process enablement tools. Lean Six Sigma or Operational Excellence certifications.<br><br>✨ Bonus Points If You Have<br><br>Clear communicator who can work effectively with both leadership stakeholders and frontline teams. Experience in logistics, delivery, aviation, or high-volume service operations.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Job Description<br><br>At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.<br><br>Boeing Global Services (BGS) is seeking a Quality Production Specialist to support our F-15 Qatar Program at Al Udeid AB, Qatar.<br><br>Position Responsibilities:<br><br><br>Reviews proposals, contracts, regulatory, program and customer requirements ensuring early quality involvement in program development. Prepares and maintains Quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed. Analyzes process data, metrics, models and flows to identify root cause of problems. Participates with stakeholders to develop potential preventive or corrective actions and implementation. Conducts research, compiles and analyzes performance reports and process control statistics, to continuously improve process capability. Conducts quality source selection and process reviews of suppliers' ability to meet program quality requirements and support business decisions and develops a coordinated response for management review and approval. Conducts hardware, software and system level audits to determine compliance with quality management system standards, configuration assurance, related business, regulatory and customer requirements and reports results to management. Analyzes data to provide material review dispositions for nonconforming materials, parts and equipment. Works under general direction.<br><br><br>This position requires the ability to obtain the US Security Clearance from the US Government.<br><br>This position is expected to be 100% onsite. The selected candidate will be required to work on-site.<br><br>Basic Qualifications (Required Skills/Experience):<br><br><br>Experience working with F-15 or comparable fighter aircraft.3+ years of experience with quality or inspection on military aircraft.3+ years of experience in Quality Management Systems (QMS). Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.<br><br><br>Preferred Qualifications (Desired Skills/Experience):<br><br><br>5+ years of experience with quality or inspection on military aircraft.5+ years of experience in Quality Management Systems (QMS). Experience on F-15 platform. F-15 platform weapons experience. Previous Quality Assurance experience. Root cause analysis experience.<br><br><br>The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:<br><br><br>Competitive salary and annual incentive plans. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs. Learning Together Programme to support your on-going personal and career development. Access to Boeing’s Well Being Programs, tool and incentives.<br><br><br>Important information regarding this requisition: This vacancy is for an international, locally hired position in Al Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U. S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates’ ability to satisfy all labor and immigration formalities.<br><br>Applications for this position will be accepted until Aug. 31, 2026<br><br>Export Control Requirements: <br><br>If the successful candidate is not a “U. S. Person” (as defined by 22 C. F. R.<br><br><br>120.62 “U. S. Person” includes U. S. citizens and U. S. nationals, lawful permanent residents, refugees, or asylees) and the position requires access to export-controlled data, an appropriate export authorization by the U. S. Government may be required prior to such access. Employment, and the continuity of employment of non-U. S. persons, is contingent upon the company’s ability to secure and maintain the necessary export control authorization.<br><br><br>Export Control Details: <br><br>US based job, US Person not required<br><br>Relocation <br><br>This position offers relocation based on candidate eligibility.<br><br>Security Clearance <br><br>This position requires the ability to obtain a U. S. Security Clearance for which the U. S. Government requires U. S. Citizenship. An interim U. S. Secret Clearance Pre-Start and final U. S. Secret Clearance Post-Start is required.<br><br>Visa Sponsorship <br><br>Employer willing to sponsor applicants for employment visa status.<br><br>Shift <br><br>Shift Worker (Qatar)<br><br>Equal Opportunity Employer:<br><br>We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.<br><br>We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Purpose and Scope: <br><br>The Energy Specialist is to provide shall serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as required by the contract. This position will be in support of the Air Force Contract Augmentation Program (AFCAP) and it is located at Al Udeid Air Base (AUAB), Doha, Qatar.<br><br>Essential Responsibilities: <br><br>Provide establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Will recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT as required. Recommend changes in patterns of consumption to minimize utility costs and usage. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as directed by the Customer. Establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT each month with zero (0) discrepancies. Track and verify energy reduction with data from monthly utility bills, meter reading, and data gathered in Nex Gen IT. Benchmark energy consumption against best practice guidelines. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Other duties as assigned to the relative area of responsibility. <br><br>Minimum Position Knowledge, Skills and Abilities Required:<br><br>Bachelor’s degree in mechanical engineering, electrical engineering, or a related field with at least four (4) years’ experience in Energy Management and shall be a current Certified Energy Manager (CEM), certified by the Association of Energy Engineers (AEE). Must have knowledge of principles of planning, energy program and other administrative duties. Nex Gen IT experience preferred. High school diploma or equivalent training/experience. Must be a USN to fill this position. Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance. Possess a valid state issued driver’s license or international driver’s license and passport. Ability to read and write English is required. Solid communications skills, strong interpersonal skills. Strong ability to work as a member of a diverse, dynamic team. Outstanding problem-solving skills and sound judgment. Prior overseas government contracting experience preferred. <br><br>Work Environment, Physical Demands, and Mental Demands:<br><br>Working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions. <br><br>Other Responsibilities:<br><br>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.<br><br>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.<br><br>Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Purpose and Scope: <br><br>The Energy Specialist is to provide shall serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as required by the contract. This position will be in support of the Air Force Contract Augmentation Program (AFCAP) and it is located at Al Udeid Air Base (AUAB), Doha, Qatar.<br><br>Essential Responsibilities: <br><br>Provide establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Will recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT as required. Recommend changes in patterns of consumption to minimize utility costs and usage. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as directed by the Customer. Establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT each month with zero (0) discrepancies. Track and verify energy reduction with data from monthly utility bills, meter reading, and data gathered in Nex Gen IT. Benchmark energy consumption against best practice guidelines. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Other duties as assigned to the relative area of responsibility. <br><br>Minimum Position Knowledge, Skills and Abilities Required:<br><br>Bachelor’s degree in mechanical engineering, electrical engineering, or a related field with at least four (4) years’ experience in Energy Management and shall be a current Certified Energy Manager (CEM), certified by the Association of Energy Engineers (AEE). Must have knowledge of principles of planning, energy program and other administrative duties. Nex Gen IT experience preferred. High school diploma or equivalent training/experience. Must be a USN to fill this position. Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance. Possess a valid state issued driver’s license or international driver’s license and passport. Ability to read and write English is required. Solid communications skills, strong interpersonal skills. Strong ability to work as a member of a diverse, dynamic team. Outstanding problem-solving skills and sound judgment. Prior overseas government contracting experience preferred. <br><br>Work Environment, Physical Demands, and Mental Demands:<br><br>Working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions. <br><br>Other Responsibilities:<br><br>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.<br><br>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.<br><br>Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job P-1021-Q - Analytics Applications Specialist <strong>Qualifications</strong> <ul><li><p>Bachelor's degree in Computer Science, Information Technology, Information Systems, Data Science or other relevant disciplines<br>including Business, Accounting, Commercial, Marketing, Sciences, Engineering, Project Management, Supply Chain Management, Law, Communication, Technologies, Mathematics, and Statistics</p><br></li></ul> <p>Knowledge and/or Experience*</p><br><p><strong>Knowledge and/or Experience</strong></p><br> <ul><li><p>8 years experience in business related function or discipline, including 4 years in the Oil &amp; Gas Industry.</p><br></li><li><p>Experience with Oil &amp; Gas Companies, EPC contractors, subcontractors, vendors or service companies involved in the oil and gas<br>industry.</p><br></li><li><p>Knowledge in project business related function/discipline such as planning, scheduling, cost control, estimating, claim management, risk management, change management, procurement, pre- and post award contract management, actionable and informative reporting, support services, lessons learned, etc.</p><br></li><li><p>Knowledge in international standards, best practices and methodologies as it relates to business disciplines.</p><br></li><li><p>SME level competence in candidate's specific business discipline.</p><br></li><li><p>Knowledge of relevant business processes/procedures.</p><br></li><li><p>Experience with risk assessment approach in decision making.</p><br></li><li><p>Strong knowledge of relevant software and computer skills, e.g., dashboards, data analytics, SAP, etc. </p><br></li><li><p>Experience supporting large scale integrated operating and executing organizations, such as Operations, Projects, Subsurface, etc.</p><br></li></ul> <p><strong>Technical and Business Skills</strong></p><br> <ul><li><p>8 years' experience as a Power BI Developer/Dashboard Designer or<br>similar role —with a PL-300 certification considered a strong plus,<br>preferably within the Oil &amp; Gas Construction Industry.</p><br></li><li><p>Requires a minimum of 3 years of extensive experience developing custom Microsoft Power Platform solutions—featuring advanced proficiency in Power Apps (Canvas, Model-Driven, and Power Pages), Power Automate for process automation, and a strong technical understanding of solution management, environment governance, and Application Lifecycle Management (ALM)—with a PL-400 certification considered a strong plus.</p><br></li><li><p>A thorough knowledge of Data and Analytics with solid experience in interactive dashboard and reports development.</p><br></li><li><p>Strong IT and coordination skills.</p><br></li><li><p>Enforce data security best practices</p><br></li><li><p>Monitor and optimize database performance</p><br></li><li><p>Strong qualitative, quantitative analytical &amp; problem-solving skills.</p><br></li><li><p>Strong skills in Power BI, MS SQL, SharePoint, Excel, Power Platform including power Apps</p><br></li><li><p>Experience in Oracle's Primavera P6</p><br></li><li><p>Proficiency in:<br>o Power BI development, including report &amp; dashboard creation.<br>o Power Apps development, including Canvas Apps, Model-Driven Apps, and Power Pages.<br>o Power Automate for business process automation and cloud workflow creation.<br>o Data modelling and data visualization concepts.<br>o Data Analysis Expressions (DAX) &amp; Power Query.<br>o Low-code expressions, JSON handling, and custom API connector integration<br>o MS Office (especially Excel).<br>o ETL Tools like SSIS or Similar tools<br>o ASP.NET, SharePoint, HTML, CSS, etc.</p><br></li><li><p>Some experience in the following areas:<br>o Reports Automation using SSRS, Power Bi Report Builder or similar tools.<br>o SAP Analytics Cloud (SAC), SAP BusinessObjects Lumira.<br>o SAP Data Services &amp; WEBI (BusinessObjects Web<br>Intelligence)</p><br></li><li><p>5 years in SQL for data manipulation and extraction</p><br></li><li><p>Excellent written and spoken English.</p><br></li><li><p>Excellent communication and collaboration abilities.</p><br></li><li><p>Good supervisory skills.</p><br></li></ul> <br> <br> </div>

Job Description<br><br>At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.<br><br>Boeing Global Services (BGS) is seeking an Experienced Quality Assurance Specialist to support our AH-64 business at Al Udeid AB, Qatar.<br><br>Position Responsibilities:<br><br><br>Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations. Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. Trains and mentors fellow employees in the Quality Management System. Performs root cause analysis on the nonconformance to identify the cause and prevent recurrence. Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution. Obtains corrective action on nonconforming plans and hardware/processes. Negotiates concurrence, obtains commitments for taking preventive and corrective action, prioritizes quality activities and ensures problem resolution. Reviews and validates the corrective action plans and identifies effectivity to ensure completion. Reviews and approves Quality planning changes or disposition of nonconformance hardware products/processes. Guides validation of configuration management, quality procedures and material review policies to deliver the software products. Develops software system processes to support changing industry standards. Reviews and implements corrective action on audit results to ensure media is stored and handled per-engineering defined requirements. Interprets industry standards and provide recommendations for implementation. Creates analytical reports and coordinates with the responsible parties for internal/external distribution. Works under general direction.<br><br><br>This position requires the ability to obtain the US Security Clearance from the US Government.<br><br>Basic Qualifications (Required Skills/Experience):<br><br><br>5+ years of experience in either, aircraft operations, aircraft maintenance or training related to aircraft operations and/or maintenance. 5+ years of experience with quality or inspection on military aircraft.3+ years of experience in Quality Management Systems (QMS). Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.<br><br><br>Preferred Qualifications (Desired Skills/Experience):<br><br><br>5+ years AH-64 maintenance experience.5+ years’ military experience as a rotor wing aircraft maintainer. Experience on military rotorcraft platforms (MH-6, CH-47, UH-60, or AH-64). Previous Quality Assurance (QA) or Technical Inspector (TI) experience.<br><br><br>The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:<br><br><br>Competitive salary and annual incentive plans. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs. Learning Together Programme to support your on-going personal and career development. Access to Boeing’s Well Being Programs, tool and incentives.<br><br><br>Important information regarding this requisition:<br><br>This vacancy is for an international, locally hired position in Al Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U. S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates’ ability to satisfy all labor and immigration formalities.<br><br>Applications for this position will be accepted until Aug. 31, 2026<br><br>Export Control Requirements: <br><br>If the successful candidate is not a “U. S. Person” (as defined by 22 C. F. R.<br><br><br>120.62 “U. S. Person” includes U. S. citizens and U. S. nationals, lawful permanent residents, refugees, or asylees) and the position requires access to export-controlled data, an appropriate export authorization by the U. S. Government may be required prior to such access. Employment, and the continuity of employment of non-U. S. persons, is contingent upon the company’s ability to secure and maintain the necessary export control authorization.<br><br><br>Export Control Details: <br><br>US based job, US Person not required<br><br>Relocation <br><br>This position offers relocation based on candidate eligibility.<br><br>Security Clearance <br><br>This position requires the ability to obtain a U. S. Security Clearance for which the U. S. Government requires U. S. Citizenship. An interim U. S. Secret Clearance Pre-Start and final U. S. Secret Clearance Post-Start is required.<br><br>Visa Sponsorship <br><br>Employer willing to sponsor applicants for employment visa status.<br><br>Shift <br><br>Shift Worker (Qatar)<br><br>Equal Opportunity Employer:<br><br>We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.<br><br>We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Job Description<br><br>At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.<br><br>Boeing Global Services (BGS) is seeking an Experienced Quality Assurance Specialist to support our AH-64 business at Al Udeid AB, Qatar.<br><br>Position Responsibilities:<br><br><br>Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations. Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. Trains and mentors fellow employees in the Quality Management System. Performs root cause analysis on the nonconformance to identify the cause and prevent recurrence. Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution. Obtains corrective action on nonconforming plans and hardware/processes. Negotiates concurrence, obtains commitments for taking preventive and corrective action, prioritizes quality activities and ensures problem resolution. Reviews and validates the corrective action plans and identifies effectivity to ensure completion. Reviews and approves Quality planning changes or disposition of nonconformance hardware products/processes. Guides validation of configuration management, quality procedures and material review policies to deliver the software products. Develops software system processes to support changing industry standards. Reviews and implements corrective action on audit results to ensure media is stored and handled per-engineering defined requirements. Interprets industry standards and provide recommendations for implementation. Creates analytical reports and coordinates with the responsible parties for internal/external distribution. Works under general direction.<br><br><br>This position requires the ability to obtain the US Security Clearance from the US Government.<br><br>Basic Qualifications (Required Skills/Experience):<br><br><br>5+ years of experience in either, aircraft operations, aircraft maintenance or training related to aircraft operations and/or maintenance. 5+ years of experience with quality or inspection on military aircraft.3+ years of experience in Quality Management Systems (QMS). Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.<br><br><br>Preferred Qualifications (Desired Skills/Experience):<br><br><br>5+ years AH-64 maintenance experience.5+ years’ military experience as a rotor wing aircraft maintainer. Experience on military rotorcraft platforms (MH-6, CH-47, UH-60, or AH-64). Previous Quality Assurance (QA) or Technical Inspector (TI) experience.<br><br><br>The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:<br><br><br>Competitive salary and annual incentive plans. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs. Learning Together Programme to support your on-going personal and career development. Access to Boeing’s Well Being Programs, tool and incentives.<br><br><br>Important information regarding this requisition:<br><br>This vacancy is for an international, locally hired position in Al Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U. S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates’ ability to satisfy all labor and immigration formalities.<br><br>Applications for this position will be accepted until Jun. 29, 2026<br><br>Export Control Requirements: <br><br>If the successful candidate is not a “U. S. Person” (as defined by 22 C. F. R.<br><br><br>120.62 “U. S. Person” includes U. S. citizens and U. S. nationals, lawful permanent residents, refugees, or asylees) and the position requires access to export-controlled data, an appropriate export authorization by the U. S. Government may be required prior to such access. Employment, and the continuity of employment of non-U. S. persons, is contingent upon the company’s ability to secure and maintain the necessary export control authorization.<br><br><br>Export Control Details: <br><br>US based job, US Person not required<br><br>Relocation <br><br>This position offers relocation based on candidate eligibility.<br><br>Security Clearance <br><br>This position requires the ability to obtain a U. S. Security Clearance for which the U. S. Government requires U. S. Citizenship. An interim U. S. Secret Clearance Pre-Start and final U. S. Secret Clearance Post-Start is required.<br><br>Visa Sponsorship <br><br>Employer willing to sponsor applicants for employment visa status.<br><br>Shift <br><br>Shift Worker (Qatar)<br><br>Equal Opportunity Employer:<br><br>We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.<br><br>We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Job Description<br><br>At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.<br><br>Boeing Global Services (BGS) is seeking an Experienced Quality Assurance Specialist to support our AH-64 business at Al Udeid AB, Qatar.<br><br>Position Responsibilities:<br><br><br>Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations. Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. Trains and mentors fellow employees in the Quality Management System. Performs root cause analysis on the nonconformance to identify the cause and prevent recurrence. Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution. Obtains corrective action on nonconforming plans and hardware/processes. Negotiates concurrence, obtains commitments for taking preventive and corrective action, prioritizes quality activities and ensures problem resolution. Reviews and validates the corrective action plans and identifies effectivity to ensure completion. Reviews and approves Quality planning changes or disposition of nonconformance hardware products/processes. Guides validation of configuration management, quality procedures and material review policies to deliver the software products. Develops software system processes to support changing industry standards. Reviews and implements corrective action on audit results to ensure media is stored and handled per-engineering defined requirements. Interprets industry standards and provide recommendations for implementation. Creates analytical reports and coordinates with the responsible parties for internal/external distribution. Works under general direction.<br><br><br>This position requires the ability to obtain the US Security Clearance from the US Government.<br><br>Basic Qualifications (Required Skills/Experience):<br><br><br>5+ years of experience in either, aircraft operations, aircraft maintenance or training related to aircraft operations and/or maintenance. 5+ years of experience with quality or inspection on military aircraft.3+ years of experience in Quality Management Systems (QMS). Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.<br><br><br>Preferred Qualifications (Desired Skills/Experience):<br><br><br>5+ years AH-64 maintenance experience.5+ years’ military experience as a rotor wing aircraft maintainer. Experience on military rotorcraft platforms (MH-6, CH-47, UH-60, or AH-64). Previous Quality Assurance (QA) or Technical Inspector (TI) experience.<br><br><br>The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:<br><br><br>Competitive salary and annual incentive plans. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs. Learning Together Programme to support your on-going personal and career development. Access to Boeing’s Well Being Programs, tool and incentives.<br><br><br>Important information regarding this requisition:<br><br>This vacancy is for an international, locally hired position in Al Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U. S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates’ ability to satisfy all labor and immigration formalities.<br><br>Applications for this position will be accepted until Jun. 29, 2026<br><br>Export Control Requirements: <br><br>If the successful candidate is not a “U. S. Person” (as defined by 22 C. F. R.<br><br><br>120.62 “U. S. Person” includes U. S. citizens and U. S. nationals, lawful permanent residents, refugees, or asylees) and the position requires access to export-controlled data, an appropriate export authorization by the U. S. Government may be required prior to such access. Employment, and the continuity of employment of non-U. S. persons, is contingent upon the company’s ability to secure and maintain the necessary export control authorization.<br><br><br>Export Control Details: <br><br>US based job, US Person not required<br><br>Relocation <br><br>This position offers relocation based on candidate eligibility.<br><br>Security Clearance <br><br>This position requires the ability to obtain a U. S. Security Clearance for which the U. S. Government requires U. S. Citizenship. An interim U. S. Secret Clearance Pre-Start and final U. S. Secret Clearance Post-Start is required.<br><br>Visa Sponsorship <br><br>Employer willing to sponsor applicants for employment visa status.<br><br>Shift <br><br>Shift Worker (Qatar)<br><br>Equal Opportunity Employer:<br><br>We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.<br><br>We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking an experienced GSAS Specialist to lead sustainability and environmental compliance initiatives for large-scale international airport projects. The successful candidate will be responsible for managing the Global Sustainability Assessment System (GSAS) certification process, ensuring all project phases comply with GSAS requirements and sustainability objectives. The role involves close coordination with multidisciplinary teams, clients, contractors, and regulatory authorities to achieve targeted sustainability ratings while promoting energy efficiency, environmental stewardship, and resource conservation.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead and manage the GSAS certification process from project planning through final certification.</li><li>Ensure compliance with all GSAS criteria, sustainability standards, and environmental regulations throughout the project lifecycle.</li><li>Review architectural, civil, structural, MEP, and infrastructure designs to ensure alignment with GSAS requirements.</li><li>Coordinate with clients, consultants, contractors, and project stakeholders to achieve targeted GSAS certification levels.</li><li>Prepare, review, and submit all required documentation for GSAS certification.</li><li>Conduct sustainability assessments, audits, and compliance reviews during design and construction phases.</li><li>Advise project teams on energy efficiency, water conservation, waste management, indoor environmental quality, and sustainable material selection.</li><li>Monitor construction activities to ensure sustainability measures are properly implemented.</li><li>Identify sustainability risks and recommend mitigation strategies.</li><li>Prepare sustainability reports, progress updates, and compliance documentation for management and regulatory authorities.</li><li>Provide technical guidance and mentoring on GSAS requirements to project teams.</li><li>Liaise with relevant certification bodies and authorities to facilitate successful project certification.</li><li>Support the development and implementation of sustainability strategies for airport infrastructure projects.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Architecture, Environmental Engineering, Sustainability, Mechanical Engineering, or a related discipline.</li><li>Certified GSAS Specialist (CGSAS) or equivalent GSAS accreditation is mandatory.</li><li>Minimum 10 years of knowledge and hands-on experience in the implementation and management of GSAS requirements and certification.</li><li>Minimum 5 years of management experience on large international airport projects.</li><li>Proven experience managing sustainability certification for complex infrastructure or aviation projects.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

???? Welcome to Your Next Adventure!<br><br>Most finance teams report the score. We help write it. As Business Finance Specialist - Commercial (Marketplace), you’ll be the finance co-pilot to the Marketplace GM - partnering mainly Commercial, but also across Finance, Strategy, Product and Marketing to drive how we win with restaurant partners and users. You’re the one who challenges the commission rate, models the partnership, calls out the margin trap, and tells the P&L story to leadership before they ask. If you’re the kind of finance person who’d rather be in the room when decisions get made than reading about them on a deck the next day, please keep reading.<br><br>???? What You’ll Get Your Hands On<br><br>Sit next to the Marketplace GM as their finance co-pilot - in the weekly commercial steering meetings, in the strategy debates, in the rooms when the call gets made Own the Marketplace P&L end-to-end and the story behind it: GMV, category margins, contribution margin, all the way to the bottom line Partner with Category Managers to shape category strategy, assortment calls, supplier negotiations, and the joint plans that actually move the business Push back on commercial assumptions when the numbers say something different - and bring the analysis to back it up Turn messy P&L dynamics into one-page narratives that GMs and leadership can actually act on Lead the financial case for new bets - category launches, new partners, supplier deals, exclusivities, and growth plays - with sharp ROI, payback, and risk framing Co-own promo strategy with Commercial: model the discount impact, the basket math, the category margin, the supplier-funded vs. own-funded mix Spot the risks and opportunities in the Marketplace P&L before they show up in the actuals - and bring the fix Build and own the BI, dashboards, and data plumbing that bring the commercial P&L to life - turning messy data into the scorecards and self-serve insights the GM and leadership team actually run the business off<br><br>????‍♂️ The Magic You Bring<br><br>Strong FP&A, commercial finance, or business partnering foundation - with a track record of being the finance person commercial leaders actually want in the room Sharp grip on revenue models, unit economics, take-rate, category margins, and supplier economics - you know which lever moves what Advanced Excel / Google Sheets and zero fear of large, messy datasets Can tell a story with numbers, and has the presence to hold the room at GM and leadership level Opinionated but constructive - happy to push back when the numbers tell a different story than the narrative Built to operate in fast, ambiguous, high-growth environments where structure gets built as you go<br><br>✨ Bonus Points If You Have<br><br>7+ years in FP&A, commercial finance, or business finance - ideally in q-commerce, grocery/retail, marketplaces, e-commerce, or other tech-enabled consumer businesses - partnering directly with Commercial or Category Management leaders You know category and supplier economics, pricing, promo mechanics, and supplier-funded structures well enough to know where margin gets made and where it leaks Hands-on with enterprise planning tools (TM1 / IBM Planning Analytics or similar) and BI tools (Power BI, Tableau); CMA, CFA, ACCA, or CPA (done or in progress) is a plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????‍♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????‍♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!