Information Systems Jobs in Qatar
9680 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Accounting Manager ensures the integrity of accounting, safeguards organizational assets and develops efficient business processes to record revenue, financial reporting process and monthly closing process. Fulfills revenue objectives and adhere to accounting and reporting policies. This includes reviewing and analyzing finances, ensuring compliance with regulations and refining reporting documentation. Responsible for overseeing certain contracts as it relates to financial reporting, leading strategic planning for accounting policies and maintaining internal controls over financial transactions.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Assure that accounting records are prepared and maintained in accordance with the organization's accounting policies, chart of accounts, and related accounting principles and practices, and that subordinate ledgers reconcile with the general ledger.</p><br>
<p>Review all vouchers (BPV, CPV, JV, RV etc.) prepared by all accountants in each section and signs them to ensure that all transactions are booked to right cost code and cost center.</p><br>
<p>Ensure that all types of vouchers prepared by Accountants are thoroughly reviewed</p><br>
<p>Review all accrued expenses on a monthly basis.</p><br>
<p>Review the depreciation process for the fixed assets to ensure right direction of the depreciation expenses (the right cost drive of the depreciation).</p><br>
<p>Ensure that all accrued expenses on a monthly basis are reviewed as well as the depreciation process for the fixed assets.</p><br>
<p>Prepare the monthly trial balance. Review the monthly bank reconciliation for all current accounts and bank liabilities after preparing the same from the treasury section.</p><br>
<p>Ensure that monthly trial balance is prepared on time. Thorough review on bank reconciliation for all current accounts and bank liabilities after preparation by the Treasury Section.</p><br>
<p>Review all vendor reconciliations which are prepared by the accounts payable sections</p><br>
<p>Ensure that all vendor reconciliations are reviewed.</p><br>
<p>Ensure that all transactions coming from the modules are linked to the right accounts in GL. Ensure that clients know to use the services and provide assistance if necessary. Manage and provide assistance in managing or maintaining accounts of strategic clients.</p><br>
<p>Ensure that all transactions coming from modules are linked to the right accounts in GL.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge of accounting principles, financial reporting standards, and regulatory requirements relevant to their industry.</p><br>
<p>Strong leadership skills are essential for effectively managing a team of accounting professionals, providing guidance, training, and support to ensure accurate and timely financial reporting.</p><br>
<p>Proficiency in accounting software and ERP systems is necessary for managing financial transactions, generating reports, and maintaining financial records.</p><br>
<p>Excellent analytical skills are vital for interpreting financial data, conducting variance analysis, and identifying trends or anomalies within financial reports.</p><br>
<p>Experience in financial statement preparation, budgeting, and forecasting enables the Accounting Manager to provide strategic insights and recommendations to senior management.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Build High-Performing Teams<br>Provide Direction<br>AI Fluency<br>Quality<br>Leadership<br>Credit & Collections L3<br>Control and Monitoring L3<br>Banking Relationships L3<br>Profit and Loss Budgets L3<br>Agility<br>Debt Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Accounting<br>Professional Qualification in Certified Public Accountant (CPA)<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> <b>Job Summary</b></p><p> </p><p>As a Logistics & Warehouse Coordinator, you are responsible for coordinating day-to-day logistics, warehouse, and inventory activities to ensure the efficient receipt, storage, movement, and delivery of materials, FF&E, and related items. You will coordinate with Procurement, Projects, Sales, suppliers, freight forwarders, and site teams to ensure timely deliveries, accurate inventory records, and smooth warehouse operations.</p><p><br></p><p>You are responsible for maintaining warehouse documentation, coordinating shipments, monitoring inventory movements, preparing operational reports, and ensuring compliance with company procedures and safety standards.</p><p><br></p><p><b>Job Responsibilities</b></p><p><b><span></span></b></p><p><b>Logistics Coordination</b></p><p>· Coordinate inbound and outbound shipments with suppliers, freight forwarders, and transport companies.</p><p>· Arrange deliveries to project sites according to approved schedules.</p><p>· Track shipment status and provide regular updates.</p><p>· Assist in resolving logistics and delivery issues.</p><p><b>Warehouse Coordination</b></p><p>· Coordinate receipt, inspection, storage, and dispatch of materials.</p><p>· Maintain warehouse organization, labeling, and storage.</p><p>· Coordinate loading and unloading activities.</p><p><b>Inventory Control</b></p><p>· Maintain accurate inventory records in the ERP system.</p><p>· Conduct stock counts and reconciliations.</p><p>· Report shortages and discrepancies.</p><p>· Coordinate material reservations for projects.</p><p><b>Documentation</b></p><p>· Maintain Delivery Notes, GRNs, Material Transfer Forms, Reservation Forms, and shipment documents.</p><p>· Maintain complete logistics and warehouse records.</p><p><br></p><p><b>Supplier & Internal Coordination</b></p><p>· Coordinate with Procurement, Projects, Sales, suppliers, and freight forwarders.</p><p>· Follow up on shipment arrivals and delivery schedules.</p><p><b>Safety & Compliance</b></p><p>· Follow company warehouse and safety procedures.</p><p>· Report unsafe conditions and support warehouse audits.</p><p><b>Reporting</b></p><p>· Submit daily, weekly, and monthly logistics, inventory, and warehouse reports.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education</b></p><ul><li>Bachelor's degree or Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.</li></ul><p><br></p><p><b>Experience</b></p><ul><li><b>3–5 years of experience in logistics, supply chain, or warehouse operations, with a strong focus on logistics coordination.</b></li><li>Proven experience coordinating domestic and/or international shipments, freight forwarding, and transportation.</li><li>Experience working with suppliers, freight forwarders, customs brokers, and transport providers.</li><li>Experience supporting project-based deliveries and coordinating material movement to multiple sites.</li><li>Experience in warehouse operations and inventory control is preferred.</li><li>Experience using ERP systems (SAP, Oracle, Microsoft Dynamics, Odoo, or similar) for inventory and logistics transactions.</li></ul><p><br></p><p><b>Technical Skills</b></p><ul><li>Strong knowledge of logistics processes, shipping documentation, and transportation coordination.</li><li>Understanding of Incoterms, delivery schedules, shipment tracking, and freight documentation.</li><li>Knowledge of inventory management and warehouse best practices.</li><li>Proficiency in Microsoft Excel and Microsoft Office.</li><li>Ability to prepare logistics, inventory, and warehouse reports.</li></ul><p><br></p><p><b>Competencies</b></p><ul><li>Excellent coordination and follow-up skills.</li><li>Strong organizational and planning abilities.</li><li>High attention to detail and documentation accuracy.</li><li>Problem-solving and decision-making skills.</li><li>Effective communication and stakeholder management.</li><li>Ability to work under pressure and manage multiple deliveries simultaneously.</li><li>Team player with a customer-service mindset. </li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>Civil Engineer </strong>to join our award-winning team in <strong>Doha, Qatar</strong>.</span></p><br><p><span>This critical role will support in infrastructure and building construction projects, preferably including Kahramaa or similar utility projects.</span></p><br><p><span>We envisage success in this role to include:</span></p><br><ul><li><span>Supervising civil works to ensure compliance with approved drawings, specifications, contract requirements, and quality plans.</span></li><li><span>Monitoring contractor and subcontractor performance, including HSE, QA/QC, and progress.</span></li><li><span>Reviewing and approving, material submittals, method statements, shop drawings, IRs, and as-built drawings.</span></li><li><span>Ensuring proper inspection, testing, approval, and documentation, with clear records of conformance/non-conformance.</span></li><li><span>Identifying, reporting, and resolving technical issues and non-conformities, including implementation of corrective and preventive actions.</span></li><li><span>Ensuring all materials, works, and testing equipment meet required standards and calibration requirements.</span></li><li><span>Coordinating with multidisciplinary teams (civil, mechanical, electrical, process) to ensure design compatibility and interface alignment.</span></li><li><span>Supporting subcontractor evaluation, audits, and quality system verification.</span></li><li><span><span>Maintaining complete and traceable records of inspections, tests, approvals, and non-conformities.</span></span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envisage that you will have a minimum of a <strong>Bachelor’s degree in Civil Engineering </strong>or a related discipline, with ove<strong>r 10 years of experience</strong> in water infrastructure, pumping stations, and road construction works.</span></p><br><p><span>Furthermore, you should demonstrate:</span></p><br><ul><li><span>Hands-on experience in dewatering systems and temporary works.</span></li><li><span>Experience in design review and coordination, including identification of discrepancies and constructability issues.</span></li><li><span>Familiarity with QCS, Kahramaa specifications, and international standards.</span></li><li><span>Strong communication, coordination, and presentation skills, with ability to clearly present technical issues and solutions.</span></li><li><span>Proactive in problem-solving and decision-making under site conditions.</span></li><li><span>Skilled in preparing draft progress and contractual letters.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Prepare all potentially hazardous foods at the correct temperature in accordance with HACCP guidelines and food safety protocols</li><li>Assist in the preparation of ingredients and mise en place for kitchen stations under the guidance of senior culinary staff</li><li>Ensure the quality of all food items and promptly notify management if any product does not meet established specifications</li><li>Maintain strict adherence to food safety and quality management systems implemented at the facility</li><li>Operate kitchen equipment and tools safely and efficiently, learning to use specialized equipment as required</li><li>Maintain a clean, organized, and hygienic work station and contribute to overall kitchen cleanliness and sanitation standards</li><li>Report any equipment failures or maintenance issues to the appropriate department in a timely manner</li><li>Collaborate effectively with kitchen team members to promote efficiency, courtesy, and a positive work environment</li><li>Display a professional demeanor and positive attitude at all times, representing our organization with pride</li><li>Participate actively in training and development programs recommended by management</li><li>Comply with all company policies, hotel regulations, and reasonable requests from management</li><li>Implement energy-saving practices and proper waste management procedures to reduce environmental impact</li><li>Assist the Duty Manager with additional tasks as assigned</li><li>Carry out all other duties as directed by kitchen management</li></ul><br>Qualifications<br><br><ul><li>1–3 years of experience as a Commis Chef, preferably in a hotel, banquet kitchen, or high-volume catering environment. Some luxury hotels prefer at least 3 years of related experience.</li><li>Basic knowledge of food preparation, cooking techniques, portion control, and presentation.</li><li>Understanding of food safety, hygiene, and HACCP principles.</li><li>Ability to prepare and cook food according to recipes and quality standards.</li><li>Experience working in fast-paced banquet operations, including large-scale event preparation, is an advantage.</li><li>Good knife skills and knowledge of kitchen equipment.</li><li>Strong teamwork and communication skills.</li><li>Ability to work under pressure, multitask, and remain organized during busy service periods.</li><li>Willingness to work flexible shifts, including evenings, weekends, and holidays.</li><li>Physical fitness to stand for long hours and lift kitchen supplies as required.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</strong> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>About HEC Paris, Doha</strong></p><br><p>Founded in 1881 by the Paris Chamber of Commerce, HEC Paris is a leading European business school with the ambition to make a positive impact on both business and society. Its mission is driven by a unique “Think, Teach, Act” approach, aimed at fostering a more inclusive, sustainable, and prosperous world. With 167 research professors from around the globe, HEC Paris produces and shares cutting-edge knowledge with over 5,000 students from more than 130 countries. Its campus serves as a true laboratory of innovation and dialogue, fully engaged with the world’s diversity and global challenges.</p><br><p>In 2010, HEC Paris joined Qatar Foundation to bring world-class management education programs and research to Doha and the region. Through its portfolio of programs and its local research activities, HEC Paris, Doha contributes to corporate competitiveness in the global economy, fully aligned with Qatar National Vision 2030 and supporting the transformation of Qatar into a sustainable, competitive, and knowledge-based economy. In addition to offering degree programs, the school partners with corporate clients in Qatar and the region to design and deliver customized executive programs addressing current business and organizational challenges.</p><br><p>HEC Paris is an exceptional workplace, located in state-of-the-art premises in downtown Msheireb, at the heart of Doha. Joining HEC Paris, Doha is a unique opportunity to be part of a close-knit community of talented individuals united around five core values: Curiosity, Excellence, Diversity, Responsibility, and Entrepreneurial Spirit.</p><br><p>https://www.qatar.exed.hec.edu/</p><br><br>Job Description<br><p>The Associate Director of Strategic Partnerships is responsible for generating and growing corporate revenue by leading the acquisition, development, and retention of strategic B2B clients for Executive Education programs in Qatar and the GCC region. The role owns a portfolio of key accounts, drives complex sales cycles, and builds long-term corporate partnerships while ensuring commercial performance, pipeline health, and profitability targets are consistently achieved.</p><br><p><strong>Business Development & Revenue Growth</strong></p><br><ul><li>Drive corporate sales performance by developing and executing sales strategies aligned with institutional growth objectives</li><li>Build and manage a strong pipeline of new and existing corporate clients using CRM tools, ensuring accurate forecasting and reporting</li><li>Identify new market opportunities and growth levers, including sector expansion, partnerships, and account penetration strategies</li><li>Prepare and validate all commercial proposals and contracts in coordination with relevant stakeholders</li><li>Conduct client meetings, presentations, and negotiations with senior decision-makers</li><li>Draft business proposals and ensuing contracts and validate all out-going client commercial proposals, conduct client visits and presentations, working with all relevant internal stakeholders – Faculty, Legal, Operations, etc. – throughout the client lifecycle;</li><li>Oversee account management plans for key clients, ensuring renewals, upselling, and cross-selling opportunities are systematically pursued</li><li>Work closely with the Chief Growth and Impact Officer on pricing strategies and profitability models to ensure sustainable margins</li><li>Monitor revenue, pipeline health, and program profitability</li></ul><p><strong>Program Design & Experience </strong></p><br><ul><li>Partner with Faculty / Subject Matter Experts to translate client needs into impactful learning solutions with clear objectives and learning outcomes</li><li>Lead learning design by structuring journeys, modalities, and engagement methods, ensuring a cohesive end-to-end participant experience</li><li>Ensure seamless handovers from Sales to Operations, maintaining alignment between client expectations and program delivery</li><li>Identify and implement process improvements to enhance efficiency, proposal quality, and client experience</li><li>Act as a liaison with Executive Education peers on HEC Paris Main Campus to align standards, innovation, and best practices</li></ul><p><strong>Relationship Management </strong></p><br><ul><li>Build and maintain long-term, trusted relationships with senior leaders and HR/L&D stakeholders across client organizations</li><li>Represent the institution at client events, launches, graduation ceremonies, and professional forums to strengthen market visibility and partnerships</li></ul><p><strong>Team Leadership</strong></p><br><ul><li>Lead and manage direct reports, driving performance and accountability through clear objectives and KPIs, progress monitoring, regular check-ins, and timely corrective actions when needed.</li><li>Build team capability and efficiency by identifying development needs, providing on-the-job coaching, encouraging knowledge-sharing, and promoting innovative ideas to streamline workflows and boost productivity.</li></ul><br>Qualifications<br><p><strong>Education and experience</strong></p><br><ul><li>Master’s degree in Business Administration, Management, Marketing, or a related discipline</li><li>10+ years of progressive experience in B2B sales, business development, partnerships, or consulting within a services, education, or professional development environment</li><li>Experience in Executive Education, Talent Development, Learning & Development, or Leadership Development is highly preferred</li><li>Experience in designing, pricing, and selling customized corporate learning solutions, including blended and digital formats</li><li>Experience in GCC markets is a strong advantage.</li></ul><p><strong>Skills and competencies</strong></p><br><ul><li>Excellent written and spoken English. Arabic and French are advantageous.</li><li>Strong consultative selling and negotiation capabilities with the ability to close high-value, multi-stakeholder deals</li><li>Excellent presentation, communication, and proposal development skills</li><li>Solid financial acumen with experience in pricing strategies, profitability modeling, and margin management</li><li>Strong account management and relationship development capabilities</li><li>Ability to analyze pipeline performance, forecasting data, and sales metrics to drive decisions</li><li>Proficiency in CRM systems and Microsoft Office tools</li></ul><p><strong>Ways of working</strong></p><br><ul><li>Highly results-driven with a strong sense of ownership and accountability.</li><li>Client-centric, collaborative, and relationship-oriented approach</li><li>Comfortable operating in a fast-paced, target-driven environment</li><li>Able to manage multiple priorities, meet deadlines, and perform under pressure</li><li>Flexible to travel and willing to adapt working hours to business needs</li></ul><br>Additional Information<br><p><strong>Disclaimer</strong></p><br><p>This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this job description, and other duties, as assigned, may be part of the job.</p><br><p><strong>Employment Eligibility</strong></p><br><p>If selected for a job at HEC Paris, Doha, you will have to provide:</p><br><ol><li>An original or a true copy of your <strong>Police Clearance Certificate (PCC)</strong> of your country of nationality <strong>attested by the Qatar Ministry of Foreign Affairs*; </strong>and</li><li>A true copy of your <strong>highest Educational Certificate attested by the Qatar Ministry of Foreign Affairs**.</strong></li></ol><p>*Candidates born in Qatar are exempt from providing an attested PCC. **Candidates who graduated from a university in Qatar are exempt from getting their Educational Certificate attested.</p><br><p><strong>Getting your personal documents attested is a lengthy process. We encourage you to get your documents attested early in the recruitment process to reduce administrative delays upon hire. </strong></p><br><br><br> </div>
A Snapshot of Your Day<br><br>We are seeking a highly skilled and experienced Workshop Repair Technician with a strong background in machining and rotating equipment repairs such as (turbo and reciprocating compressors, steam and gas turbines.) The ideal candidate will have hands-on expertise in operating horizontal lathes, boring machines, and small milling machines, combined with the ability to perform precision inspections, generate technical drawings, and support continuous improvement initiatives within the workshop.<br><br>How You’ll Make An Impact<br><br>Operate horizontal lathes, boring machines, and milling machines for precision machining tasks. Has the knowledge to Perform complex repairs on turbo compressors, reciprocating compressors, steam turbines, and gas turbines. Execute reverse engineering for worn or damaged components. Conduct detailed dimensional inspections of parts using precision measuring tools. Prepare comprehensive inspection reports and maintain accurate documentation. Generate 2D and 3D CAD drawings for components and assemblies. Support reverse engineering projects and contribute to design improvements. Collaborate on process improvements and workshop development initiatives. Promote and maintain a strong safety culture in all activities. Utilize MS Office for reporting, documentation, and communication.<br><br><br>What You Bring<br><br>Diploma or Technical Certification in Mechanical Engineering or Machining with 10+ years of experience in rotating equipment repairs and machining operations. Proven ability to operate horizontal lathes, boring machines, and milling machines. Strong knowledge of turbo compressors, reciprocating compressors, steam turbines, and gas turbines repair processes. Proficiency in CAD software (Auto CAD, Inventor, Solid Works, or equivalent). Familiarity with reverse engineering techniques and precision measurement tools. Excellent understanding of safety standards and workshop best practices. Multi-tasking and adaptability in a fast-paced environment. Strong analytical and problem-solving skills with creative mindset for process improvement and innovation. Effective communication and teamwork abilities.<br><br><br>About The Team<br><br>Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.<br><br>Who is Siemens Energy?<br><br>At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.<br><br>Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.<br><br>Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo<br><br>Our Commitment to Diversity<br><br>Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.<br><br>Rewards/Benefits<br><br>Opportunity to work on challenging projects in an exciting environment Opportunity for remote/flexible work Professional support and strong collaboration with colleagues around the world Professional development opportunities within the company<br><br><br>https://jobs.siemens-energy.com/jobs
Contract type<br><br>Regular / Permanent<br><br>Who We Are ...<br><br>Faced with growing environmental challenges, for more than 160 years, SUEZ has been acting to deliver essential services that protect and improve the quality of life. SUEZ enables its customers to provide access to water and waste services, with resilient and innovative solutions.<br><br>With its 40 000 employees present in 40 countries, the Group also enables its customers to create value over the entire lifecycle of their assets and services, and to drive their ecological transition, together with their end-users.<br><br>What You Will Be Doing<br><br> Key Responsibilities <br><br> Financial Management & Controlling Oversee all financial activities related to Qatar activities, including budgeting, forecasting, and cost control. Monitor project financial performance (revenues, costs, margins, cash flow) and highlight risks and opportunities. Ensure accurate monthly closing, including revenue recognition, accruals, and cost allocation. Analyze variances against budget and forecast and provide clear recommendations to management. Review and validate project costs and ensure proper allocation in line with contractual and accounting requirements. Support operational teams in financial decision-making and cost optimization initiatives. Reporting & Compliance Prepare and submit monthly financial reporting packages in line with Group deadlines. Ensure compliance with IFRS, Group accounting policies, and internal control requirements. Coordinate internal and external audits and ensure timely resolution of findings. Ensure accurate reporting of commitments, contingencies, and risks related to the project. Cash Flow & Treasury Management Manage project cash flow, including forecasts, collections, and payments. Monitor working capital and ensure timely invoicing and follow-up on receivables. Ensure proper control over bank accounts, payments, and financial commitments. Contract & Commercial Support Support the review and interpretation of contract terms from a financial perspective. Ensure compliance with contract financial clauses, including billing milestones and payment terms. Monitor variations, claims, and change orders and assess their financial impact. Support preparation of financial inputs for client negotiations and contract amendments. Budgeting & Forecasting Lead the preparation of annual budgets and periodic forecasts for the project. Work closely with operations and procurement teams to build accurate cost projections. Continuously update forecasts based on project progress and emerging risks. Team Coordination & Management Coordinate with finance teams (local, regional, HQ) to ensure consistency in reporting and processes. Supervise and support the accountant, including review of accounting entries, monitoring of deliverables, and ensuring compliance with financial procedures and deadlines. Provide guidance, coaching, and performance follow-up to ensure high-quality and timely outputs. Ensure proper use of financial systems (SAP, SMART, or equivalent) and data integrity. Act as key point of contact for finance-related matters on the project.<br><br>Who We Are Looking For<br><br> Qualifications & Experience <br><br>Education<br><br>Bachelor’s degree in Finance, Accounting, or related field<br><br>Professional certification (ACCA, CPA, CMA) is an advantage<br><br>Experience<br><br>Minimum 8–12 years of experience in finance, with strong exposure to project controlling<br><br>Experience in large infrastructure, construction, or project-based environments<br><br>Previous experience in the Middle East, particularly Qatar, is preferred<br><br>Proven track record in managing project financials and interacting with operations teams<br><br>Skills & Competencies<br><br>Strong knowledge of financial reporting, budgeting, and project controlling<br><br>Solid understanding of IFRS and financial governance<br><br>Proficiency in SAP and reporting tools<br><br>Strong analytical and problem-solving skills<br><br>Excellent communication and stakeholder management abilities<br><br>High level of accuracy and attention to detail<br><br>Ability to work in a fast-paced, project-driven environment<br><br>Key Attributes<br><br>Strong ownership and accountability<br><br>Business-oriented mindset with operational understanding<br><br>Proactive and solution-driven approach<br><br>Ability to challenge and support operational teams constructively<br><br>Strong integrity and commitment to compliance and governance<br><br>BU: International - Middle East & Central Asia<br><br>CATEGORY: Management
KEY RESPONSIBILITIES<br>Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Must have excellent food knowledge and a full understanding of culinary terms. Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. Must be proficient in completing tasks, work efficiently and productively. Must be able to work in any section of a kitchen. Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. Control production levels and recommend ideas for improvements and better cost controlling. Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section. Ensures that the HACCP program is carried out correctly. Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>FINANCIAL RESPONSIBILITIES<br>This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. Identifies potential expense reductions through cost control. Analyzes operational problems and establishes controls. Reviews timesheets and forwards them to the Executive Chef for approval. May prepare a variety of reports and letters utilizing personal computer system and equipment. Ensures that items are requisitioned in correct quantities, within acceptable timeframes and in accordance with established control procedures. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.<br>MOTIVATIONAL RESPONSIBILITIES<br>Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities to their staff. Observes and evaluates staff and work procedures to ensure quality standards and service are met. Makes recommendations regarding personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.<br>QUALIFICATIONS AND EDUCATION<br>A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef de Partie (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries, and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
Contract type<br><br>Regular / Permanent<br><br>Who We Are ...<br><br>Faced with growing environmental challenges, for more than 160 years, SUEZ has been acting to deliver essential services that protect and improve the quality of life. SUEZ enables its customers to provide access to water and waste services, with resilient and innovative solutions.<br><br>With its 40 000 employees present in 40 countries, the Group also enables its customers to create value over the entire lifecycle of their assets and services, and to drive their ecological transition, together with their end-users.<br><br>What You Will Be Doing<br><br> Key Responsibilities <br><br> Financial Management & Controlling Oversee all financial activities related to Qatar activities, including budgeting, forecasting, and cost control. Monitor project financial performance (revenues, costs, margins, cash flow) and highlight risks and opportunities. Ensure accurate monthly closing, including revenue recognition, accruals, and cost allocation. Analyze variances against budget and forecast and provide clear recommendations to management. Review and validate project costs and ensure proper allocation in line with contractual and accounting requirements. Support operational teams in financial decision-making and cost optimization initiatives. Reporting & Compliance Prepare and submit monthly financial reporting packages in line with Group deadlines. Ensure compliance with IFRS, Group accounting policies, and internal control requirements. Coordinate internal and external audits and ensure timely resolution of findings. Ensure accurate reporting of commitments, contingencies, and risks related to the project. Cash Flow & Treasury Management Manage project cash flow, including forecasts, collections, and payments. Monitor working capital and ensure timely invoicing and follow-up on receivables. Ensure proper control over bank accounts, payments, and financial commitments. Contract & Commercial Support Support the review and interpretation of contract terms from a financial perspective. Ensure compliance with contract financial clauses, including billing milestones and payment terms. Monitor variations, claims, and change orders and assess their financial impact. Support preparation of financial inputs for client negotiations and contract amendments. Budgeting & Forecasting Lead the preparation of annual budgets and periodic forecasts for the project. Work closely with operations and procurement teams to build accurate cost projections. Continuously update forecasts based on project progress and emerging risks. Team Coordination & Management Coordinate with finance teams (local, regional, HQ) to ensure consistency in reporting and processes. Supervise and support the accountant, including review of accounting entries, monitoring of deliverables, and ensuring compliance with financial procedures and deadlines. Provide guidance, coaching, and performance follow-up to ensure high-quality and timely outputs. Ensure proper use of financial systems (SAP, SMART, or equivalent) and data integrity. Act as key point of contact for finance-related matters on the project.<br><br>Who We Are Looking For<br><br> Qualifications & Experience <br><br>Education<br><br>Bachelor’s degree in Finance, Accounting, or related field<br><br>Professional certification (ACCA, CPA, CMA) is an advantage<br><br>Experience<br><br>Minimum 8–12 years of experience in finance, with strong exposure to project controlling<br><br>Experience in large infrastructure, construction, or project-based environments<br><br>Previous experience in the Middle East, particularly Qatar, is preferred<br><br>Proven track record in managing project financials and interacting with operations teams<br><br>Skills & Competencies<br><br>Strong knowledge of financial reporting, budgeting, and project controlling<br><br>Solid understanding of IFRS and financial governance<br><br>Proficiency in SAP and reporting tools<br><br>Strong analytical and problem-solving skills<br><br>Excellent communication and stakeholder management abilities<br><br>High level of accuracy and attention to detail<br><br>Ability to work in a fast-paced, project-driven environment<br><br>Key Attributes<br><br>Strong ownership and accountability<br><br>Business-oriented mindset with operational understanding<br><br>Proactive and solution-driven approach<br><br>Ability to challenge and support operational teams constructively<br><br>Strong integrity and commitment to compliance and governance<br><br>BU: International - Middle East & Central Asia<br><br>CATEGORY: Management
About Us<br><br>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.<br><br>Responsibilities<br><br>Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work. Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans. Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes. Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate<br><br>HSE Management<br><br>Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants.<br><br>Customer Relationships<br><br>Establish and maintain good working relationships throughout the project and post completion. Identify, document and communicate the customer requirements. Ensure effective management of multiple stakeholders.<br><br>Commercial Management<br><br>Ensure effective management of Worley Parsons/Customer contract, including delivery of the budget gross margin.<br><br>Scope Management<br><br>Ensure effective handover from Business Development Group. Ensure a clear definition of scope. Ensure compliance with requirements of the contract. Apply an effective change control process. Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action. Effectively manage project interfaces, including use of High Value Engineering centres.<br><br>Time Management<br><br>Manage the planning of all scope elements of the project. Develop resource & financial requirements from the project plan. Manage the design, procurement and construction activities to meet the project schedule. Monitor the key reports and the development of corrective action plans. Ensure timely and effective documentation turnover and project close-out.<br><br>Cost Control<br><br>Ensure that all estimates which are prepared for the project are accurate project estimates. Ensure that all proper and accurate cost reports are provided for control of the project. Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities.<br><br>Quality Management<br><br>Ensure the project quality requirements are properly defined and fully implemented. Ensure the right systems are in place and that these are applied on the project. Ensure compliance with Worley Parsons policies and procedures. Implement as part of the project a lessons learned program on the project consistent with WP requirements.<br><br>Team Management<br><br>Define roles and responsibilities and provide clear and focussed leadership for the project team to create a vision for project success and a strategy to fit that vision.<br><br>Communications Management<br><br>Ensure effective communications with the project team. Document communication requirements. Ensure accurate, timely & effective progress reporting to the Customer and internally to Worley Parsons management. Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required.<br><br>Risk Management<br><br>Identify project risks and opportunities. Monitor closure of all identified risks and opportunities. Maintain the risk management focus throughout the project duration.<br><br>Design Management<br><br>Set clear objectives for the design team. Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes. Monitor design activities, inter-discipline data flow and communications.<br><br>Procurement/Subcontracts Management<br><br>Set clear objectives for the procurement and subcontracts team. Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget.<br><br>Construction Management<br><br>Set clear objectives for the Construction team. Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives.<br><br>Education – Qualifications, Accreditation, Training<br><br>Full-Time Bachelor’s Degree in Engineering from an accredited university. MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.<br><br>Industry Specific Experience<br><br>Prior experience must include significant project experience and successful project management. Vast relevant experience in a supervisory and/or project management role including technical expertise. Strong experience in Onshore experience on Brownfield projects. Mandatory experience in Pre-FEED and FEED phase.<br><br>HSE Capability<br><br>Maintain HSE focus with the team to ensure OHSE requirements. Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance. Demonstrate a visible and active commitment to:Personal well-being;Healthy and safe workplaces and activities; and Continuously improve Worley health, safety and environmental performance. Identify and report work hazards and incidents.<br>Moving forward together<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.<br><br>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
Additional Information<br><br>Job Number 26098827<br><br>Job Category Human Resources<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as Strategic Human Resources Business Partner for several properties and acts as the prime HR resource for the General Managers and acts as a leader, guide and mentor to Human Resources Managers of other hotels within the Cluster. Develops and implements goals and strategies that serve to attract, develop and retain diverse premier talent which enables the successful implementation of hotel strategies for that cluster of hotels. Focusses on supporting the brand service strategy and implementing brand initiatives for the cluster. Utilizes a Human Resources Business Plan aligned with hotel, brand and Regional HR strategies to deliver HR services that enable business success. As a member of the Executive Committee, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates. Provide a return on investment to the owner and Marriott International. Undertakes additional responsibilities for the properties within the cluster by visiting each property at least once a quarter (or as required by the Cluster General Manager) and conducts an annual HR Audit at each hotel.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>4-year bachelor's degree in human resources, Business Administration, or related major; 5 years’ experience in the human resources, management operations, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading and Managing Human Resources Strategy<br><br> Attends owners’ meetings and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, associate satisfaction, training initiatives, and results); and demonstrates an understanding of owner priorities. Enhances the effective execution of the Human Resources Business Plan within the cluster by facilitating communication, collaboration of efforts and sharing expertise. Delivers sound results by coordinating implementations, tracking results, problem solving, and leveraging efforts across units wherever possible. Coordinates strategies across units to ensure cohesiveness and consistency. Drives efforts to improve operational efficiencies across properties. Translates business priorities into property Human Resources strategies, plans and actions. Partners with Regional Senior Director of Human Resources to ensure that property Human Resources strategies, plans and actions are in alignment with regional Human Resources strategies and the overall strategic Human Resources framework for the organization. Leads the planning, evaluation, resourcing, and follow-up of Engagement Survey (ES) related activities; in collaboration with the appropriate business and discipline partners. Champions and builds the talent management ranks in support of Property and Region diversity strategy. Serves as key change manager for initiatives that have high employee impact. Monitors effective use of my HR by property managers and employees. Creates value through proactive approaches that will affect performance outcome or control cost. Coordinates and participates in succession planning activities in the market, as appropriate. Leads implementation and sustainability of Human Resources initiatives.<br><br>Managing the Staffing and Recruiting Process<br><br> Partners with property management to hire and train Human Resources staff members who demonstrate strong functional expertise, creativity and leadership to meet the associate relations needs of the property. Serves as coach and expert facilitator of selection process and interviewing procedures. Surfaces opportunities optimize Talent Acquisition work processes. Analyzes open positions to balance the development of existing talent and business needs. Makes decisions to manage the talent pipeline at the property. Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc. Monitors sourcing process and related outcomes. Oversees interviewing and selection practices, making sure that managers are properly trained and equipped.<br><br>Overseeing Benefits Education And Administration<br><br> Leads the planning of the hourly employee total compensation strategy. Champions the communication and proper use of total compensation systems, tools, programs, policies, etc. Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues that need a resolution.<br><br>Managing Employee Compensation Strategy<br><br> Prepares, analyzes and distributes and acts on results of Internal Equity and Comp Ratio reports. Documents and provides input to any out of guidelines management compensation adjustments for regional approval. Drives implementation of total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Keeps current and knowledgeable in the internal and external compensation and work competitive environments.<br><br>Managing Staff Development Activities<br><br> Manages and collaborates with Work Environment Senior Manager to ensure work environment related activities are completed and issues are addressed. Drives completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s). Oversees training of Human Resources staff in all employee-related human resources technology, process, and policy to appropriately respond to employee inquiries and anticipate employee needs. Serves as resource to property Human Resources staff on employee relations questions and issues.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><br><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><br><p>Your Day to Day</p><br><p>As the <strong>Sales & Marketing Coordinator</strong>, you will play a key role in supporting the sales and marketing department by ensuring the smooth and efficient operation of day-to-day activities. Working closely with the wider sales team, you will help drive the growth and success of the hotel through exceptional organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. This is an exciting opportunity for an energetic and driven individual who has a passion for luxury hospitality and a keen interest in both sales and marketing functions.</p><br><p>Your key job responsibilities involve:</p><br><ul><li>Assist the sales team with administrative tasks, including preparing proposals, contracts, and correspondence, and coordinating client bookings</li><li>Serve as the primary point of contact for sales inquiries, providing timely responses to client requests and ensuring the highest level of customer service</li><li>Support the team with the scheduling and coordination of meetings, site inspections, and event bookings for corporate clients, groups, and individual guests</li><li>Help with the preparation and distribution of sales materials, proposals, and promotional content that align with the hotel’s brand</li><li>Help manage and update the hotel’s website and social media platforms (Facebook, Instagram, LinkedIn, etc.), ensuring all content is engaging, on-brand, and optimized for visibility</li><li>Assist in the development and execution of creative marketing campaigns, both online and offline, that align with the hotel's luxury brand and target audience</li><li><p>Track inquiries and bookings from online and offline channels</p><br></li></ul><p>What We Need From You</p><br><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:</p><br><ul><li>Minimum of 1-2 years of experience in a sales and marketing support or coordinator role, preferably within the luxury hospitality</li><li>Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field is preferred</li><li>Excellent communication skills, both written and verbal, with the ability to interact effectively with clients, guests, and internal teams</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with CRM systems (e.g., Salesforce, Opera) is a plus</li><li>Detail-oriented with a focus on delivering excellent service</li><li>A proactive and solutions-oriented approach to problem-solving</li></ul><p>What We Offer</p><br><p>We’ll reward all your hard work with competitive salary and benefits.</p><br><p>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><br><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>General Manager – Job Description</u></strong></p><br><br><p><strong>Role</strong></p><br><br><p>To oversee, guide, and lead the sales team in the assigned territory, ensuring successful performance in sales and operations. Develops, executes action plans and working procedures; drives the teams to achieve objectives by maximizing sales and enhancing profitability and brand’s visibility ensuring productivity is in line with set measures and company’s adopted policies and procedures.</p><br><br><p><strong>Key responsibilities:</strong></p><br><br><ul><li>Translates strategic goals into business plans to achieve required targeted growth in sales and profit; Identifies/optimizes expansion and new business and promotional opportunities and services; Analyses factors like previous sales, market conditions, and customer needs affecting market trends to make suggestions during business plan formulation;</li><li>Leads Sales Managers and all sales team to identify opportunities for sales, new markets and agents based on market needs and conditions; translates input received from sales teams into recommendations and proposals based on cost/benefit analysis.</li><li>Identifies/drives sales target scales, objectives and performance parameters of the business development and sales teams in the assigned geographical area/territory; influences and supports the sales managers in providing realistic input into the element of the annual budget and achieving targets accordingly. Constantly reviews financial data to evaluate performance, identify shortages and determine root causes, recommend changes, and implement corrective measures.</li><li>Partners with marketing division to develop, execute marketing campaigns in the assigned geographical area/territory including events, activities, sponsorships, conferences, exhibitions, etc. ensuring adherence to approved branding standards thereby to increase the sales and market share.</li><li>Develops, capitalizes on and maintains effective relationships with external parties of different nature such as government departments, ministries, civil aviation authorities, tourism, as well as agents and trade companies thus enhancing business and growing sales. Builds/ maintains rapport with stakeholders and key customers in the respective region.</li><li>Reviews the performance and progress of the sales teams; sets of objectives, and targets; spends time coaching line managers, identifying skills and opportunities for development; provides advice and guidance on all departmental issues.</li><li>Coordinates with support functions and other divisions within the assigned geographical area/territory on resources, systems and tools; take decisions on matters relating to day-to-day sales activities within their defined work area to achieve conformity and high quality in service: resource planning, compliance, branding, corporate image.</li></ul><p><strong>Job Specifications</strong></p><br><br><ul><li>Bachelor Degree in Business Management, Commerce or equivalent, Masters is a plus.</li><li>Expert in Microsoft Office and web-search skills, proficiency in developing/ conducting PowerPoint presentations.</li><li>Fluent in English Language and Arabic would be a plus.</li></ul><p><strong>Minimum Related Work Experience/</strong><strong>Functional Competencies</strong></p><br><br><ul><li>15 + Years of extensive Sales & Management experience, out of which 5 years should be in Travel & Tourism Industry and in the similar role and related country experience is a plus.</li><li>Product knowledge, high capability of understanding market needs and trends.</li><li>Working experience in developing/maintaining effective business relations, drafting and negotiating SLAs contracts etc.</li><li>Forecasting, budgeting, implementing/reviewing performance of business initiatives.</li><li>Must possess a track record of increasing and sustaining sales growth and profitability even in challenging market conditions.</li><li>Strong knowledge, ties and relationships in the Travel & Tourism Field and Markets; to build credibility quickly.</li><li>Experienced in managing relationships at a senior level, and a diverse team of people (Skills/ Experience).</li><li>Proven skills in analysing data, identifying pitfalls and recommending cost-effective solutions.</li><li>Cost-oriented, decisive, pivotal, possess effective persuasive, negotiation, problem solving and decision-making skills.</li><li>Ability to use a balance of technical expertise, and interpersonal relations to execute new initiatives that support company’s objectives.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li><li>Sales and marketing skills and techniques.</li><li>Commercially sound with a good understanding of P&L accounting.</li><li>Solution and result oriented.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the Head of Innovation you will lead the Innovation section, directing a team of Innovation Leads to drive operational excellence, raise broadcast standards, and bring innovative thinking to the Network s live and pre/post-production operations. Reporting to the Manager of Innovation and Compliance, the Head of Innovation translates the Network s operational vision into actionable standards, workflows, and improvement programmes. You will be responsible for advising leadership across projects from the early advisory and design stages through to delivery, ensuring operational goals are met and that change is implemented smoothly across studios and production environments. The position of Head of Innovation will also be responsible for the development and capability of the Leads, for the consistency of standards and documentation across the section, and for researching emerging industry trends so that Al Jazeera s Operations remain at the forefront of the television industry. To be considered for this position you will demonstrate strong interpersonal skills, sound editorial and operational judgment, and a collaborative, can-do approach in a fast-paced, high-energy environment are essential.</p><p>Key Responsibilities:</p><ul><li>Lead, direct, and develop the Innovation Leads, setting priorities, allocating work, and ensuring a consistent, high-quality approach to standards across the section.</li><li>Maintain a strong command of news programming and live news operations, with operational knowledge of all control room positions and/or pre/post-production positions.</li><li>In collaboration with Editorial leadership and the Innovation team, define, develop, and implement the agreed vision for studio and post-production operations.</li><li>Oversee planning and execution of changes to studio production such as new set designs, new graphic looks, new shows, and workflow changes impacting production, including pre/post-production.</li><li>Establish and govern standard policies and procedures for Studio Operations and pre/post-production teams, ensuring they are documented, communicated, and applied consistently.</li><li>Direct the technical realization of the newsroom/edits/studio output to meet the requirements of the News and Programmes Editorial teams.</li><li>Work closely with Editorial leadership, Creative departments, Editors, and Studio Operations teams to determine and technically achieve the required look and format of each channel s output, Coordinating with Newsroom, Program Producers, MCR, Media Managers, Ingest, Presenters, Gallery Crew, and Editors.</li><li>Liaise with Technology teams to ensure the full production chain, including studio automation, functions correctly, and oversee monitoring of the chain.</li><li>Ensure the highest technical standards are consistently achieved across the channels output.</li><li>Design, approve, implement operational workflows, and lead problem solving across teams with strong collaboration and effective bi-directional communication between senior management production teams.</li><li>Identify training needs and lead the development of guidance, training, and written documentation to increase the skills of operators across the Network.</li><li>Research changing trends within the television broadcast industry and provide innovative suggestions and plans that benefit the business.</li><li>Support the maintenance of business continuity and disaster recovery plans.</li></ul><p>Other Responsibilities:</p><ul><li>Provide guidance and expertise on aspects of Media, Production, and Newsgathering operations within the section s field of expertise.</li><li>Maintain operational knowledge of all control room positions and/or pre/post-production areas; knowledge of computerised automation in news systems is an advantage.</li><li>Maintain awareness of industry developments, emerging technologies, and innovation best practices.</li><li>Contribute with the News and Planning teams to support budget calculations for new shows.</li><li>Deputize for the Manager of Innovation and Compliance on operational and standards matters when required.</li><li>Perform other duties relevant to the job as requested by management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education:</p><p>Bachelor Degree in Media-related fields, or extensive equivalent experience. Postgraduate qualifications in a related field are preferred.</p><p>Experience:</p><p>A minimum of 12 years experience working in a high-skilled live, On Air environment, of which at least 3 years should have been in a leadership, standards, or supervisor</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the Manager of Innovation and Compliance you will lead the Innovation & compliance function within Network Operations, with overall accountability for operational standards, innovation, and compliance across the Network s live and pre/post-production operations. Reporting to the Director of Network Operations and managing the Head of Innovation,Head of Compliance & Standards. you will set the operational innovation vision and the standards framework that the sections delivers. The role ensures that broadcast operations meet the highest technical and editorial standards, that workflows and procedures are documented and adhered to, and that operational practice remains compliant with the Network s policies, editorial standards, and relevant regulatory and safety requirements. You will champion continuous improvement and innovation, researching industry developments & influence programmes that keep Al Jazeera s Operations at the forefront of the television industry. The role requires strong leadership, sound editorial and operational judgment, excellent communication, and a collaborative, can-do approach in a fast-paced, high-energy environment.</p><p>Key Responsibilities:</p><ul><li>Lead and manage the Innovation & Compliance functions, directing the Head of Innovation and head of Compliance ,the section s Leads to deliver consistent standards, innovation, and operational excellence.</li><li>Define and own the operational vision for studio and pre/post-production operations in collaboration with Editorial leadership, and direct its implementation across the Network.</li><li>Establish, approve, and govern standard policies, procedures, and technical standards for Studio Operations and pre/post-production, News gathering, Media operations ensuring they are documented, communicated, and consistently applied.</li><li>Oversee compliance of operational practice with the Network s editorial standards, code of conduct, safety requirements, and relevant regulatory obligations, and address gaps or breaches.</li><li>Provide leadership and operations consultancy during projects, advising Project Engineers and designers at early stages and steering delivery to achieve operational goals.</li><li>Oversee planning and execution of changes to studio production such as new set designs, new graphic looks, new shows, and workflow changes affecting production, including pre/post-production.</li><li>Ensure the technical output of the newsroom/edits/studio meets the requirements of the News and Programmes Editorial teams, and that the required look and format of each channel s output is achieved.</li><li>Direct liaison with Technology teams to ensure the full production chain, including studio automation, functions correctly and is effectively monitored.</li><li>Lead workforce capability across the section, including training needs, competency development, succession planning, and the production of guidance and written documentation.</li><li>Facilitate problem solving across teams, ensuring effective bi-directional communication between senior management and production teams.</li><li>Research changing trends within the television broadcast industry and approve innovative plans and investments that benefit the business.</li><li>Own and maintain the section s contribution to business continuity and disaster recovery planning.</li><li>Contribute to operational planning, budgeting inputs, and resource forecasting for the function.</li></ul><p>Other Responsibilities:</p><ul><li>Represent the Innovation & compliance functions in operational and management review meetings and present standards, innovation, and compliance findings.</li><li>Provide expert guidance on Media, Production, and Newsgathering operations across the function s field of expertise.</li><li>Oversee periodic maturity assessments and benchmarking of operational practices against industry standards.</li><li>Contribute with the News and Planning teams to support budget calculations for new shows.</li><li>Maintain awareness of computerized automation in news systems and emerging broadcast technologies.</li><li>Perform other duties relevant to the job as requested by management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree in Media, Communications, Engineering, or a related field, or extensive equivalent experience.</li><li>Postgraduate qualifications in a related field are preferred.</li><li>A minimum of 15 years experience working in a high-skilled live, On Air environment, of which at least 5 years should have been in a management, standards, or compliance leadership role.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Description
<em>Position at Al Jazeera Media Network</em>
<br>
<p>As the <strong>Manager of Innovation and Compliance</strong> you will lead the Innovation & compliance function within Network Operations, with overall accountability for operational standards, innovation, and compliance across the Network’s live and pre/post-production operations. Reporting to the Director of Network Operations and managing the Head of Innovation,Head of Compliance & Standards. you will set the operational innovation vision and the standards framework that the sections delivers.</p><br><p>The role ensures that broadcast operations meet the highest technical and editorial standards, that workflows and procedures are documented and adhered to, and that operational practice remains compliant with the Network’s policies, editorial standards, and relevant regulatory and safety requirements. You will champion continuous improvement and innovation, researching industry developments & influence programmes that keep Al Jazeera’s Operations at the forefront of the television industry.</p><br><p>The role requires strong leadership, sound editorial and operational judgment, excellent communication, and a collaborative, can-do approach in a fast-paced, high-energy environment.</p><br><p><b><u>Key Responsibilities:</u></b></p><br><ul><li>Lead and manage the Innovation & Compliance functions, directing the Head of Innovation and head of Compliance ,the section’s Leads to deliver consistent standards, innovation, and operational excellence.</li><li>Define and own the operational “vision” for studio and pre/post-production operations in collaboration with Editorial leadership, and direct its implementation across the Network.</li><li>Establish, approve, and govern standard policies, procedures, and technical standards for Studio Operations and pre/post-production, News gathering, Media operations ensuring they are documented, communicated, and consistently applied.</li><li>Oversee compliance of operational practice with the Network’s editorial standards, code of conduct, safety requirements, and relevant regulatory obligations, and address gaps or breaches.</li><li>Provide leadership and operations consultancy during projects, advising Project Engineers and designers at early stages and steering delivery to achieve operational goals.</li><li>Oversee planning and execution of changes to studio production such as new set designs, new graphic looks, new shows, and workflow changes affecting production, including pre/post-production.</li><li>Ensure the technical output of the newsroom/edits/studio meets the requirements of the News and Programmes Editorial teams, and that the required look and format of each channel’s output is achieved.</li><li>Direct liaison with Technology teams to ensure the full production chain, including studio automation, functions correctly and is effectively monitored.</li><li>Lead workforce capability across the section, including training needs, competency development, succession planning, and the production of guidance and written documentation.</li><li>Facilitate problem solving across teams, ensuring effective bi-directional communication between senior management and production teams.</li><li>Research changing trends within the television broadcast industry and approve innovative plans and investments that benefit the business.</li><li>Own and maintain the section’s contribution to business continuity and disaster recovery planning.</li><li>Contribute to operational planning, budgeting inputs, and resource forecasting for the function.</li></ul><p><b><u>Other Responsibilities:</u></b></p><br><ul><li>Represent the Innovation & compliance functions in operational and management review meetings and present standards, innovation, and compliance findings.</li><li> Provide expert guidance on Media, Production, and Newsgathering operations across the function’s field of expertise.</li><li>Oversee periodic maturity assessments and benchmarking of operational practices against industry standards.</li><li>Contribute with the News and Planning teams to support budget calculations for new shows.</li><li>Maintain awareness of computerized automation in news systems and emerging broadcast technologies.</li><li>Perform other duties relevant to the job as requested by management.<br></li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor Degree in Media, Communications, Engineering, or a related field, or extensive equivalent experience. Postgraduate qualifications in a related field are preferred.</li></ul><p><b><u>Experience:</u></b></p><br><ul><li> A minimum of 15 years’ experience working in a high-skilled live, On Air environment, of which at least 5 years should have been in a management, standards, or compliance leadership role.</li></ul>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for marine safety, quality assurance and compliance for Compression projects marine scope in accordance with the LNG Marine Operations Procedures and further revisions, international regulations and standards, classification society, flag state, local regulations. Consistently guide and coordinate the work of the project marine leads and coordinators assigned to the individual Compression projects. Compression projects focal point and custodian of the marine safety and quality assurance activities for all marine units engaged on the projects and manages marine assurance processes across Compression projects including vessel suitability assessments, marine assurance inspections and audits (e.g. OVID), marine warranty surveys, DP assurance. Ensure that Contractor personnel and Company Teams are qualified, trained and with suitable level of experience and expertise with respect to marine activities. Managing active interfaces and engagements with OPCO Marine, and Compression PMTs to ensure the marine scope is executed consistently, effectively and efficiently to achieve project objectives. Establish effective communication and strategic connection among critical project stakeholders including Marine Contractors to identify and implement solutions in a timely manner. Facilitate and support resolution-oriented communication among marine stakeholders and Marine Contractors, vessels owners, contractors and third parties. Implement and maintain an efficient Marine Incident Reporting System, support root causes analysis and corrective action identification and implementation, lead critical marine incident investigations (as marine SME), attend offshore survey/inspections and marine audits as needed. Implement and execute an effective lesson learned process of identifying, capturing process and timely sharing mechanism among key marine stakeholders for high value learnings. Providing focus and support to emergent/ unplanned situations such as breakdowns and incidents that demand immediate priority without compromise to ongoing activity. Strong commitment to Safety Leadership supported by extensive knowledge of safety protocols and best practices in the Maritime Industry. Participate in risks screening and assessment and ensure all mitigations measures are safely and timely implemented. Support Shared Resources and PMT T&I teams to review and validate technical and execution deliverables associated with T&I scope execution (as appropriate). Coordinate with MWS and contractor's marine team with regards to the marine assurance scope, including vessels suitability surveys (VSS) and DP audits. Ensure the findings are closeout to meeting the project marine compliance requirements and maintain the vessels inspections and audits database for PMT and T&I team's reference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in sciences, marine disciplines, or engineering or Marine First-Class Certificate of Competency</li><li>10 years seagoing experience as a shipboard engineer or sea officer, including 2 years as Chief Engineer or Master</li><li>Experienced in handling/managing offshore marine units operating in the oil and gas industry.</li><li>Broad and extensive knowledge of critical marine operations including offshore installation and construction vessels and barges, heavy lifts, transportation, pipe and cable lay, jack-up accommodation barges, dive support vessels.</li><li>Knowledge of Dynamic Positioning Systems & Operations, DP FMEA Analysis, DP FMEA Proving Trials, Annual DP Trials, ASOG/CAM.</li><li>Experienced in managing marine safety and quality assurance & compliance processes, following corporate requirements and international standards.</li><li>High knowledgeable in International Maritime Regulations, Codes and Standards.</li><li>Experience within the Middle East region is advantageous.</li><li>Previous Marine Warranty Surveyor (MWS) and Marine Consultancy experience is advantageous.</li><li>International Marine Contractors Association (IMCA) accreditation & certification is preferred.</li><li>Local and international maritime regulations (e.g., IMO, SOLAS, MARPOL, ISM Code).</li><li>Ability to work on or be based on a platform or vessel.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview of the role</b></p><p>We are looking for a customer-focused and detail-oriented Parts Advisor to join our Aftersales team in Doha, Qatar. In this role, you will support customers and workshop teams by providing accurate parts advice, managing parts availability, preparing estimates, supporting service orders, and ensuring a smooth customer experience from enquiry through to vehicle delivery.</p><p>You will play an important role in achieving parts and service revenue targets while maintaining high standards of customer satisfaction, inventory accuracy, and operational compliance.</p><p> </p><p><b>What you will do</b></p><p>• Welcome customers professionally, understand their requirements, and record accurate customer requests without delay.</p><p>• Provide expert advice on automotive parts, accessories, and related enquiries at the parts counter.</p><p>• Prepare accurate cost estimates, explain job requirements clearly, and ensure customers are informed of expected delivery timelines.</p><p>• Create and manage repair orders and job cards in line with business flow and workshop requirements.</p><p>• Coordinate closely with the workshop to follow up on job progress, additional repairs, parts requirements, approvals, and any potential delays.</p><p>• Monitor inventory levels, ensure availability of essential parts, and support regular stock audits and cycle counts to maintain accurate records.</p><p>• Process parts return in line with company policy, inspect returned items, and ensure required documentation is completed.</p><p>• Support achievement of parts, service, accessories, and value-added service revenue targets.</p><p>• Manage cash transactions, billing, petty cash documentation, reconciliation, and filing in line with company procedures.</p><p>• Ensure clear invoice explanation, timely customer communication, and professional vehicle delivery.</p><p>• Maintain high standards of customer satisfaction by resolving concerns promptly and reducing repeated jobs or complaints.</p><p>• Comply with company quality guidelines, SOPs, health and safety requirements, and incident reporting procedures.</p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>• Strong knowledge of automotive parts, accessories, service processes, and dealership aftersales operations.</p><p>• Ability to understand customer requirements, identify the right parts, and provide accurate recommendations.</p><p>• Experience in preparing estimates, repair orders, invoices, and related documentation related to service.</p><p>• Minimum 3 years of experience in an automobile dealership environment, preferably in a Service Advisor, Parts Advisor, or Aftersales customer-facing role.</p><p> </p><p><b>About the team</b></p><p>You will be part of the Aftersales team within the Quick Service Centre in Doha, working closely with Service Advisors, workshop teams, technicians, inventory teams, finance, and management.</p><p>The team is focused on delivering efficient service operations, accurate parts support, strong customer engagement, and consistent achievement of service and parts revenue targets.</p><p> </p><p><b>What equips you for the role</b></p><p>• Bachelor’s degree or diploma in Automobile Engineering, Mechanical Engineering, or a related technical discipline.</p><p>• Strong understanding of automotive dealership and distributor business processes.</p><p>• Working knowledge of SAP, ERP systems, and MS Office applications.</p><p>• Good command of English with strong customer service and communication skills.</p><p>• Ability to manage customer expectations, workshop coordination, cash handling, documentation, and inventory processes with accuracy.</p><p>• Good inventory management skills, including stock monitoring, audits, cycle counts, and returns handling.</p><p>• Strong attention to detail in billing, cash handling, reconciliation, and documentation.</p><p>• Target-oriented mindset with the ability to support service, parts, accessories, and other sales revenue goals.</p><p>• Ability to work in a fast-paced workshop or quick service environment while maintaining accuracy and service quality.</p><p>• Good inventory management skills, including stock monitoring, audits, cycle counts, and returns handling.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction & Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket & SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base & Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience & Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance & Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email & chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer & Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>