HTML5 Jobs in Qatar
1586 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Whole School Performing Arts Teacher</span></strong></p><br>
<p><strong><span>Compass International School Doha</span></strong></p><br> <p><span>Compass was established in 2006 to provide a premium British education to both expatriate and local Qatari families. We have three campuses; Al Themaid and Madinat Khalifa educate students from Early Years through to Secondary. All campuses offer a bespoke British curriculum. Secondary students can select from a wide range of IGSEs, AS and A levels. Additionally, we offer the prestigious IB Diploma Programme in Years 12 and 13. All three sites offer a warm, friendly learning environment with our students at the heart of everything we do. We are proud of our outstanding teachers and our community feel.</span><span> As for Qatar, a sunny climate year-round and an airport with fantastic global connections ensures the continued popularity of this destination for expats.</span></p><br> <p><span>Our school has Qatar National Schools Accreditation (QNSA) and is a member of the British Schools in the Middle East (BSME), COBIS and AoBSO.</span></p><br> <p><span>To learn more about our school, please visit our </span><span><span>website</span></span></p><br> <p><strong><span>About the role</span></strong></p><br>
<p><span>Join our dynamic international education environment, where you will deliver a bespoke curriculum, built on the English National Curriculum. We are seeking an inspiring, energetic, and highly creative Whole School Performing Arts Teacher to lead and develop our performing arts provision across the school. You will challenge your students to be ambitious learners, seeking out and implementing innovative teaching practices to enhance our students’ experience and their outcomes. The successful candidate will play a key role in supporting large-scale school productions, concerts, showcases and community performances, contributing creatively to an ambitious and growing performing arts programme. </span></p><br> <p><span>This role works across our campuses and age phases, requiring a teacher who thrives in collaborative environments and enjoys building a cohesive performing arts culture across the school.</span></p><br> <p><strong><span>About you</span></strong></p><br>
<p><span>You will create a learning culture in your classroom where students are supported, challenged, and inspired to be the best they can be - students in your classes will believe there are no limits to what can be achieved. Your excellent motivation and communication skills enable you to create a feeling of energy, excitement, and personal investment within the classroom.</span></p><br> <p><span>You will have an inclusive approach to EAL, supporting students with varying levels of English to access the curriculum. You will not only teach your subject content, but also actively develop language, literacy and communication fluency within your lessons.</span></p><br> <p><span>Your educational philosophy will equip you to meet the needs of all learners and be able to teach students with a range of prior achievement, knowledge, and skills. Your expertise and planning adaptability will allow you to map out pathways for all students to progress in your subject, creating opportunities for all learners to achieve success based on individualised targets.</span></p><br> <p><span>You will be invested in the promotion of your subject both within and beyond the classroom. You will seek out opportunities for visits and visitors to enrich the learning, as well as contributing to our ECA programme after school. You will be an active member of the school community, embracing events involving other stakeholders.</span></p><br> <p><span>Receptive to feedback and ready to embrace change, you will be keen to share best practice with colleagues and peers. As a strong ambassador for the school, you will be able to develop new ways to engage students and parents across both our school, and the wider Nord Anglia Education communities.</span></p><br> <p><span>You will have the following essential attributes:</span></p><br> <ul>
<li>
<ul>
<li><em><span>university degree in a relevant specialist subject</span></em></li>
<li><em><span>teaching qualification (QTS, PGCE/PDGE)</span></em></li>
<li><em><span>teaching experience in a UK and/or international context</span></em></li>
<li><em><span>strong working knowledge of the English national curriculum as relevant to your subject</span></em></li>
</ul>
</li>
</ul> <p><span>Additionally, you must be a fluent speaker of English, either at native or near-native level.</span></p><br> <p><span>You will also be able to meet visa-related restrictions for Qatar, including possession of a Bachelor’s degree and a teaching qualification from a face-to-face (non-online) course.</span></p><br> <p><span>Please refer to the</span><span><span> job description</span></span><span> of the role for the following information:</span></p><br> <ul>
<li>
<ul>
<li><span>Job purpose</span></li>
<li><span>Reporting to</span></li>
<li><span>Key relationships</span></li>
<li><span>Key results areas</span></li>
<li><span>Performance measurement</span></li>
</ul>
</li>
</ul> <p><strong><span>Benefits</span></strong></p><br>
<p><span>Nord Anglia Education is the world’s leading premium schools organisation. We are a fast-paced and growing family of 80+ international schools in China, Europe, the Middle East, South-East Asia and The Americas, providing outstanding education to over 90,000 students from preschool to 18 years of age. Our schools are united by one philosophy—we are ambitious for our students, our people, our community and family of schools. This means that we want every student to achieve more in our schools, than in any other schools in the world. We ensure this through personalised learning enhanced with bespoke global opportunities such as Juilliard, MIT and UNICEF. We learn from the best and with the best.</span></p><br> <p><span>We offer you unsurpassed opportunities to innovate and develop best practice across our family, to access extensive professional development, and to gain exceptional experience and career development in our schools. At Nord Anglia, you will have opportunities to progress more, learn more, and collaborate more.</span></p><br> <p><span>We offer a professional working environment and an attractive remuneration & benefits package.</span></p><br> <p><span>Alongside great training and a competitive package, you’ll enjoy the chance to live and work in a rapidly growing country which is perhaps best known for successfully hosting the World Cup in 2022. Qatar is a great place to be based for travel and enjoys a lovely climate most of the year. </span></p><br> <p><strong><span>Experience / Qualifications Sought</span></strong></p><br> <p><strong><span>Essential</span></strong></p><br>
<ul>
<li>
<ul>
<li><span>university degree in Performing Arts, Drama, Music or in a relevant specialist subject</span></li>
<li><span>teaching qualification (QTS, PGCE/PDGE)</span></li>
<li><span>teaching experience in a UK and/or international context</span></li>
<li><span>strong working knowledge of the English national curriculum as relevant to your subject</span></li>
<li><span>fluent English (native or near-native level)</span></li>
</ul>
</li>
</ul> <p><strong><span>Desirable</span></strong></p><br>
<ul>
<li>
<ul>
<li><span>Masters’ degree, or evidence of further professional development</span></li>
</ul>
</li>
</ul> <p><strong><span>Personal Qualities Sought</span></strong></p><br>
<ul>
<li>
<ul>
<li><span>Values-led approach; integrity and honesty are paramount</span></li>
<li><span>Reliability, loyalty and commitment</span></li>
<li><span>Personal confidence and presence</span></li>
<li><span>Energetic and positive with a ‘can-do’ approach</span></li>
<li><span>Strong interpersonal skills</span></li>
<li><span>Effective communication skills, both orally and in writing</span></li>
<li><span>Approachable to all; able to show respect and display cultural sensitivity</span></li>
<li><span>Sense of humour and grace under pressure</span></li>
<li><span>Ability to understand complex issues and solve problems</span></li>
<li><span>Able to manage own time and prioritise; organized</span></li>
<li><span>Flexible and adaptable; able to handle uncertainty</span></li>
</ul>
</li>
</ul> <p><strong><span>To apply</span></strong></p><br>
<p><span>The application should be submitted online via the Nord Anglia Education Careers page.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all outdoor Restaurant and Bar areas. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant and bar/lounge..<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Verifies compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Verifies compliance with all applicable laws and regulations.<br>• Verifies compliance with food handling and sanitation standards.<br>• Verifies staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, verifies the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Verifies employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Verifies recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Role: Business & Systems Analyst (BSA)<br><br>Role Purpose<br><br>The Business & Systems Analyst (BSA) will bridge business operations, Finance, Tax, application owners and integration delivery teams. The role will understand business processes and required changes, assess impacts on each application and interface, document AS-IS and TO-BE processes, define detailed business and system requirements, prepare source-to-target data mappings, and support solution design, development, testing, deployment and hypercare.<br><br>Key Responsibilities Business Process Discovery<br><br>Plan and conduct workshops with business operations, billing teams, Finance, Tax, Customer Master, application owners, IT teams and other stakeholders. Understand the complete invoice lifecycle, including transaction initiation, charges and pricing, tax determination, approvals, invoice generation, credit/debit notes, cancellations, posting, customer delivery, collections and archiving. Identify business scenarios, variations, volumes, dependencies, pain points, manual activities, controls, exceptions and reporting needs for each business unit and system. Document AS-IS processes using process flows, narratives, roles, systems, hand-offs, interfaces, data inputs/outputs, controls and current workarounds. Validate the documented process through walkthroughs and obtain business-owner approval.<br><br>Requirements Analysis<br><br>Elicit, analyse, challenge, prioritise and document business, functional, system and non-functional requirements. Convert business needs and external requirements into clear process changes, business rules, use cases/user stories, acceptance criteria and measurable outcomes. Identify assumptions, dependencies, constraints, open decisions and conflicting requirements; facilitate resolution with the relevant owners. Maintain requirements traceability from the original business or external need through solution design, source fields, interface mappings, test cases and sign-off. Assess change requests for business value, urgency, solution impact, effort, testing scope and delivery risk.<br><br>Future-State & Impact Assessment<br><br>Design TO-BE processes covering system triggers, validations, submissions or exchanges, responses, statuses, customer delivery, exceptions, corrections and operational ownership. Perform detailed impact assessments across business processes, user roles, source applications, Oracle Fusion, master data, interfaces, reports, controls, security, support and customer communications. Define future invoice-status lifecycles and handling for successful, warning, rejected, pending, timed-out, duplicate, cancelled and corrected transactions. Document exception, resubmission, correction, service-outage, contingency, backlog-recovery and reconciliation procedures. Prepare fit-gap assessments, options and recommendations, and maintain approved decisions and process/system change logs.<br><br>Systems & Integration Analysis<br><br>Understand the end-to-end application and integration landscape, including source and target systems, middleware, external platforms, message flows, interfaces and operational dependencies. Define when an integration should trigger, what data must be sent or received, how records are correlated, and how status updates return to operational users and source systems. Document interface details including payload structure, mandatory and conditional fields, source ownership, transformations, defaults, code conversions, validations, acknowledgements, retries, duplicate prevention, sequencing and error handling. Define logging, monitoring, alerting, reconciliation, audit-trail, security, performance, availability and support requirements at an appropriate level of detail. Work closely with solution architects, integration leads and developers to clarify requirements, review designs and validate that the proposed solution addresses the approved business need.<br><br>Data Analysis & Mapping<br><br>Analyse applicable business rules, data dictionaries, implementation specifications, code lists and validation requirements with support from subject-matter experts where required. Prepare field-level source-to-target mappings for each assigned billing system, covering invoice header and lines, parties, addresses, tax, totals, allowances/charges, payments, references, notes and other required information. For every target field, document business meaning, source application/table/field, data owner, format and length, mandatory or conditional logic, derivation/default, transformation, code conversion, validation, sample value and exception treatment. Distinguish data supplied by billing systems, Oracle Fusion, master-data sources, middleware, configuration and calculations; resolve ambiguous, conflicting or duplicated sources. Profile source data where needed and identify missing, unreliable or incorrectly formatted information; define remediation through data cleansing, master-data enrichment, source-system change, configuration, integration logic or controlled defaulting. Maintain mapping version control and traceability from requirement to source field, interface payload, development item and test case.<br><br>Testing & Quality Assurance<br><br>Develop end-to-end positive, negative, boundary, conditional, exception and integration test scenarios with clear expected results. Prepare or coordinate representative test data and verify field mappings, transformations, calculations, rounding, code lists, validations, payloads and system responses. Support system integration testing, regression testing, user acceptance testing and business simulation; triage defects with reproducible evidence and confirm fixes. Perform completeness and control reconciliations between source transactions, outbound messages, external responses, customer delivery, Oracle Fusion and accounting records. Ensure every approved requirement has adequate test coverage and formal evidence of acceptance or an approved exception.<br><br>Deployment & Operational Readiness<br><br>Support cutover planning, data/configuration readiness, production verification, business communications and go-live decision-making. Prepare or support SOPs, work instructions, user training, support procedures, escalation paths and operational dashboards. Provide go-live and hypercare support, analyse failures and recurring exceptions, identify root causes and drive sustainable corrective action. Complete structured knowledge transfer and handover to business operations, application support and service-management teams.<br><br>Governance & Communication<br><br>Maintain RAID logs, action trackers, decisions, assumptions, requirements traceability, mapping status, sign-off evidence and weekly progress reporting. Escalate business ambiguity, data ownership conflicts, design gaps, system limitations and delivery risks early, with practical options and recommendations. Communicate complex process, system and integration topics in clear business language and facilitate timely cross-functional decisions. Apply agreed documentation standards, naming conventions, version control and quality reviews so deliverables remain auditable and reusable.<br><br>Preferred Experience<br><br>Experience in billing, invoice-to-cash, finance transformation, customer master, ERP or regulatory change programmes. Experience with Oracle Fusion Financials or a comparable ERP, and Oracle Integration Cloud or comparable middleware/integration technologies. Experience in e-invoicing, tax technology, regulatory reporting or continuous transaction controls—particularly in Qatar, the UAE or Saudi Arabia—is highly advantageous but not mandatory. Experience in logistics, shipping, maritime, transportation, ports or diversified service businesses with complex billing scenarios. Arabic capability, Gulf-region project experience, data-governance knowledge or production-support experience is advantageous.<br><br>Skills: e-invoicing,logistics,transportation,design gaps,billing,sops,tax technology,raid logs,finance transformation,maritime,erp,oracle fusion financials,escalation paths,data-governance,shipping,oracle integration cloud
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. <br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: <br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. <br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. <br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. <br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: <br>- Exclusive training and leadership development programs <br>- Recognition and rewards for exceptional service <br>- Preferential Members Rates at Marriott Hotels Globally <br>- Dining & Wellness discounts for your family and you <br>- Medical Insurance Coverage <br>- An HR team dedicated to your success and wellbeing <br>OUR EXPECTATIONS FROM THE ROLE:<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for helping in conducting/managing the compliance function for the Group’s domestic Strategic and supervisory activities on a pro-active basis covering both Business and Regulatory domestic activities of all Business divisions & Subsidiaries operating in the State of Qatar. All efforts should be made to identify and assess the compliance risks associated with domestic activities of Business and Operations divisions & Local Subsidiaries in light of applicable regulations of QCB, QFMA, QFCRA, QE and any other applicable statutory requirements, Group policies/procedures and industry standards and best practices<br><br>Main Responsibilities<br><br>Shareholder & Financial<br><br>Assist in identifying and assess the Regulatory Compliance risk involved in the activities of Business and Operations divisions & Local Subsidiaries conducted by QNB Group in the state of Qatar and provide the strategic and supervisory vision and directions and solutions to both Domestic and Operations regulatory compliance departments and thereby reduce the risk of regulatory sanctions, which could result in financial losses/penal actions and the associated damage of reputation of QNB Group Assist in promoting cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Implements KPI’s and best practices for Senior Associate, Domestic Operations & Support Regulatory Compliance Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. <br><br>Customer (Internal & External)<br><br>Assist the senior manager Strategy and Supervision in Setting-up the compliance strategy for the domestic activities including both Business and Operations. Assist the Senior manager Strategy and Supervision in identifying the strategic issues and the related solutions resulting from the performance of the tasks/activities as per the Group’s annual compliance plan for the domestic activities of Business and Operations divisions & Local Subsidiaries to provide assurance to the Group Board Audit & Compliance Committee, the Board and Executive Management on the adequacy and effectiveness of the policies, procedures systems and controls in place to ensure compliance with the relevant laws/ regulations impacting the domestic activities of Group’s Business divisions & Subsidiaries Assist in Providing timely feedback and support to the VP Domestic Compliance Strategy and Supervision and the EVP Domestic Compliance on ad hoc matters, short or mid-terms projects to achieve the Group Compliance objectives as and when directed. Participate in managing, guiding and instructing all direct report staff to ensure meeting individual and departmental objectives and monitor their compliance with internal policies, rules and code of ethics and conduct. Assist to provide all the necessary support to Group Compliance business & Operations departments to achieve their objectives related to the domestic activities in line with the regulatory requirements as and when required. Assist to Provide information/inputs with regards to the Strategic plans on the domestic activities of Group’s Business and operations Divisions & Local Subsidiaries to the VP Domestic Compliance Strategy and Supervision, the EVP Domestic Compliance and to the Group Chief Compliance Officer in the former’s absence to resolve the related strategic queries/issues raised by the regulatory authorities including but not limited to the following:Qatar Central Bank. Qatar Financial Market Authority Qatar Exchange. Qatar Financial Centre Regulatory Authority. Other government bodies in Qatar like Ministries and General Authorities. On quarterly basis, collect/provide input data and information of the strategic activities performed related to all Business and operations divisions & Local Subsidiaries to the Chief Domestic Compliance in order to construct Management reports by the Group Chief Compliance Officer to the Group Board Audit and Compliance Committee and Executive Management. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. <br>Internal (Processes, Products, Regulatory)<br><br>Participate in building and maintaining the Compliance Self-Assessment Framework related to Qatar operations and activities. Participate in building the Compliance annual and Strategic Training and Awareness Plans, materials and technologies. Assist in establishing the Risk Mapping register and update it periodically. Participate in preparing the Compliance Annual and Mid-Term plan. Assist to build the new methodologies and automated tools related to the Compliance Self-Awareness Questionnaires. Participate in the periodic review the compliance strategy based on the most recent risk assessments and change in priorities. Assisting in build and enhance the outsourcing framework and establish the key control monitoring tools and checklists covering this function. Assist the senior analyst to assess and evaluate QNB Divisions & Local Branches considering the yearly KPIs related to Group Compliance. Assist in performing regular and comprehensive compliance risk assessment for all domestic activities of Business and Operations divisions and high-level assessment of the domestic subsidiaries to provide inputs to the annual Group Compliance plan. Assist to execute approved Group compliance annual plan related to the strategic initiatives within Business and Operations divisions & Subsidiaries and inform the senior analyst Strategy and Supervision of any deviation of meeting the assigned target dates along with the reasons for the deviations. Participate to provide, as and when required, impact assessment studies on the domestic activities of business and Operations divisions & Local subsidiaries of QNB Group due to new laws and regulatory requirements issued/received. Assist to Review the compliance-monitoring program developed for domestic activities and subsidiaries in light of regulatory changes and applicable best practices. Participate in promoting employees awareness of compliance issues by conducting in-house trainings in conjunction with Training Department for all employees with aim to promote an effective bank-wide compliance culture and educates/encourages managers and staff to be aware of the benefits of ethical conduct and compliance. Participate in the development of training materials/programs (both in English and Arabic) with focus on the domestic compliance issues such as but not limited to Code of Ethics, the concept of “Chinese Walls” and “Whistle Blowing” to prevent insider trading, fraud in addition to fostering the concept of “need to know” to manage “Conflict of Interest”. Assist in updating the Group Compliance policy manual/ charter in light of changes in regulatory requirements affecting the domestic activities of Group’s business divisions & Subsidiaries, by provision of relevant inputs to the incumbent’s superiors. Participate in the implementation of new systems to enhance/augment the Group’s compliance efforts, and subsequent enhancements to the same, in conjunction with the vendor support team and the Group’s IT personnel. Support the VP Domestic Compliance Strategy and Supervision, the VP Domestic Business Regulatory Compliance and the VP Domestic Operations Regulatory Compliance and their teams and act as a backup in their absence as and when required. Participate in special assignments, projects and investigations as and when required. Submit draft reports to VP of Domestic Compliance Strategy, Supervision, and Chief Domestic Compliance on the activities performed within the division. Assist the VP of Domestic Compliance Strategy and Supervision in managing the affairs of the Domestic Compliance function. <br><br>Learning & Knowledge<br><br>Maintain very good understanding of all relevant laws, regulations, policies/ procedures and applicable best practices pertaining to the domestic activities of Group’s Business divisions & Subsidiaries. Be fully aware and up-to-date on all Central Bank & Financial Market Authority rules and regulations, maintain register for laws and regulation, and ensure they are reflected in the related policies and procedures as appropriate. Diverse knowledge of Corporate, Retail, Private and Investment Banking and familiar with the Mutual Funds, Investment Products, Financial Services (Brokerage, Custody, Advisory, Managing Investment and Issuance). Sound knowledge of the objectives, main roles, and prudential controls of the regulatory authorities mainly QCB, QFMA and QFCRA in addition to the regulatory framework and structure, relationship and regulatory environment in the state of Qatar. <br><br>Legal, Regulatory, And Risk Framework Responsibilities<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. <br><br>Other<br><br>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>Bachelor degree with professional qualifications such as /CIA/CCO/CISI. A minimum of 2 years’ experience in a major banking institution or in a consultancy firm. Generation and application of unique business insights and opportunities. Have a great capacity for both analysis and synthesis. Sound interpretation ability of the banking and financial services laws and regulations Good oral and written communication skills (including reports/letters writing) in English and Arabic. Ability to analyse the impact of changes in the relevant regulations on the Group’s compliance risk profile for domestic activities of Business divisions & Subsidiaries. Good judgments and criticism abilities with abilities to drive solutions that serves the domestic business divisions and subsidiary’s needs. Ability to identify and render advice on compliance related issues pertaining to the Group’s domestic activities of Business and Operations divisions & Subsidiaries. Ability to ensure complete and proper implementation of QCB,QFMA,QFCRA regulations and other relevant regulatory pronouncements. Ability to build and maintain good relationship with Business divisions, Subsidiaries and regulatory authorities. Sound knowledge of investment and banking policies, procedures, corporate governance regulations and best practice pertaining to compliance, to the extent these relate to the domestic activities of the Group’s divisions & Subsidiaries. Personal integrity and self-management. Self-starter with project management skills. Literate with MS Office; Professional in Access, Excel, Word and Power Point<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate