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Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal. Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Open and close tickets as per guest or staff requests Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company: Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using computer system. Call for repair and technical support of all computer based equipment. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal. Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Open and close tickets as per guest or staff requests Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company: Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using computer system. Call for repair and technical support of all computer based equipment. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Overview The BMS Operator is responsible for monitoring, operating, and maintaining building automation systems, ensuring optimal performance of HVAC, fire, and other integrated systems. The role involves troubleshooting, preventive maintenance, and supporting energy efficiency initiatives while adhering to safety standards.</p><p><b>Your role</b></p><ul><li>Monitor and oversee repair and maintenance activities of all BMS-controlled systems carried out by service providers across the site.</li><li>Perform routine inspections to ensure proper functioning of control systems, and carry out troubleshooting and minor repairs as per the Daily/Weekly Maintenance Plan.</li><li>Operate and monitor HVAC, fire alarm, and other critical systems through the BMS to ensure efficient and safe performance.</li><li>Adjust system parameters and variables as required to maintain operations within defined limits and optimal conditions.</li><li>Record and analyze operational data of HVAC and other BMS-controlled systems to support energy efficiency improvements and performance tracking.</li><li>Ensure all activities are conducted in compliance with safety and environmental regulations.</li><li>Immediately report any accidents, injuries, unsafe conditions, or practices to the concerned authority.</li><li>Participate in safety meetings and toolbox talks to enhance awareness and adherence to safety protocols.</li><li>Maintain proper documentation and provide regular written reports on maintenance, repairs, and system performance to management.</li><li>Troubleshoot and resolve unexpected technical issues or operational challenges in a timely manner.</li><li>Support site management in selecting and procuring materials required for maintenance and repair activities, ensuring they meet specifications and are fit for purpose.</li><li>Ensure proper handling, storage, and maintenance of materials and equipment.</li><li>Provide recommendations for system upgrades, technology improvements, and modifications to enhance operational efficiency and cost savings.</li><li>Complete all required documentation related to maintenance work and obtain necessary approvals following client inspection.</li></ul><p>About you</p><p>Key Skills & Competencies</p><ul><li>Strong knowledge of Building Management Systems (BMS) and automation controls.</li><li>Understanding of HVAC and fire protection systems.</li><li>Troubleshooting and problem-solving skills.</li><li>Attention to detail and data monitoring capability.</li><li>Good communication and reporting skills.</li><li>Commitment to safety and compliance.</li></ul><p>Qualifications & Experience</p><ul><li>Diploma/ITI in Electrical, Mechanical, or related field.</li><li>2 - 5 years of relevant experience in BMS or facility operations (adjustable as needed).</li><li>Familiarity with BMS software/platforms and control systems.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/ITI in Electrical, Mechanical, or related field.</li><li>2 - 5 years of relevant experience in BMS or facility operations (adjustable as needed).</li><li>Familiarity with BMS software/platforms and control systems.</li><li>Strong knowledge of Building Management Systems (BMS) and automation controls.</li><li>Understanding of HVAC and fire protection systems.</li><li>Troubleshooting and problem-solving skills.</li><li>Attention to detail and data monitoring capability.</li><li>Good communication and reporting skills.</li><li>Commitment to safety and compliance.</li></ul><p></p></section>
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<span><b>Job Responsibility</b><br><br>• To conduct workshops with stake holders to capture business requirements, prepare analysis reports and provide the best IT solutions and design.<br><br>• To analyze the business requirements and automate the procedures.<br><br>• To do process re-engineering based on the automation study.<br><br>• To plan and estimate duration of the effort needed of new features, components or modifications to an existing application.<br><br>• To design gap analysis and build a storage test scenarios cases upon environment.<br><br>• To design & implement business applications through tools mentioned below.<br><br>• To be experienced in JDeveloper tool, oracle form \ report builder and creating new workflows in AME or working with Oracle Apex.<br><br>• To deliver Analysis studies & make recommendations regarding possible IT interventions.<br><br>• To perform programming tasks according to the project plan and functional specifications.<br><br>• To maintain relationships with key users (super users) and ensure proper use of the system by those users.<br><br>• Test and apply new features in development and test environment then applying them to production.<br><br>• To Lead / manage end-user training sessions in the run up to go-live.<br><br>• Daily monitoring and maintenance for the following modules within ERP: (payable \ receivable \ general ledger \ fixed assets \ cash management \ I supplier \ supply chain).<br><br>• Following up SR if raised.<br><br>• To document all tasks performed from project origination to user manual.<br><br></span><br><span>Requirements<b>Special Skills: </b><br><br>• Certificates in Oracle Development Financial Track<br><br>• Good knowledge of Oracle ERP Solutions (Financial)<br><br>• To have a strong knowledge of Oracle ERP modules (payable \ receivable\ general ledger \ fixed assets \ cash management \ I supplier \ supplier management)<br><br>• Powerful trainer with ability to explain complex concepts using everyday examples<br><br>• system administration background is preferable<br><br>• Good communication and presentation skills<br><br>• Workshop facilitation skills / Presentation Skills.<br><br>• Good in writing reports and follow up.<br><br>• Be able to work under pressure and meet deadlines.<br><br><b>Qualifications:</b> <br><br>• Minimum Qualification: BSc. Computer Science or equivalent<br><br>• Minimum Work Experience: At least 8 years in Applications Development<br><br>• Arabic speakers is a must.<br><br><br></span><br> </div>
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<span></span><p><strong><span>Location:</span></strong><span> Etqan Global Academy, Doha, Qatar</span></p><br> <p><span>Nord Anglia Education is looking to recruit a <strong>Health & Safety Manager</strong> to join Etqan Global Academy in Doha, Qatar.</span></p><br> <p><span>We are looking for someone to support, maintain and improve the school’s health and safety management arrangements, ensuring a safe, compliant and well-managed environment for students, staff, visitors and contractors.</span></p><br> <p><strong><span>The role:</span></strong></p><br> <p><span>We seek an individual to join as a <strong>Health & Safety Manager</strong> where your focus will be:</span></p><br> <ul>
<li><span>Leading the implementation of the school’s health and safety management system, ensuring policies and procedures are understood and applied</span></li>
<li><span>Providing practical health and safety advice and guidance to school leadership, operations, facilities and teaching teams</span></li>
<li><span>Coordinating and maintaining risk assessments across school activities, facilities, educational visits, events and contractors</span></li>
<li><span>Carrying out regular health and safety inspections and audits across the school site</span></li>
<li><span>Leading or supporting incident and near-miss investigations, identifying root causes and corrective actions</span></li>
<li><span>Supporting the development and testing of emergency response arrangements, including fire evacuation, lockdown and medical emergency procedures</span></li>
<li><span>Delivering health and safety induction, training and awareness sessions for staff and contractors</span></li>
<li><span>Managing contractor safety compliance and monitoring contractor activities on site</span></li>
<li><span>Reporting regularly on health and safety performance to school and regional leadership</span></li>
</ul> <p><strong><span>The Successful Candidate will possess:</span></strong></p><br> <ul>
<li><span>Relevant qualification in Occupational Health and Safety or equivalent experience, e.g. NEBOSH International General Certificate</span></li>
<li><span>Experience in a health and safety role, ideally within a school, education, facilities, hospitality or healthcare environment</span></li>
<li><span>Strong understanding of risk assessment, inspections, incident investigation and corrective action management</span></li>
<li><span>Strong communication and organisational skills</span></li>
<li><span>Ability to work with a wide range of stakeholders in a school environment</span></li>
<li><span>Good IT skills and ability to maintain accurate records</span></li>
<li><span>IOSH Managing Safely, First Aid or Fire Safety training (desirable)</span></li>
<li><span>Experience working in Qatar or the wider GCC (desirable)</span></li>
</ul> <p><span><strong><span>Please see full job description <span>here.</span></span></strong></span></p><br> <p><strong><span>About Us</span></strong></p><br> <p><span>Nord Anglia Education is the world’s leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.</span></p><br> <p><span>Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we’re at the forefront of educational thinking, while creating life-changing experiences for students.</span></p><br> <p><span>By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world’s leading premium schools group you will be joining an active network of like-minded people across the world.</span></p><br> <p><strong><span>To Apply</span></strong></p><br> <p><span>On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV.</span></p><br> <p><span>At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. </span></p><br>
<p><span>We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.</span></p><br>
<p><span>Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.</span></p><br> </div>
About us:The Group Securities is a well-established investment organization working in the finance industry since 1989, as a company devoted to the stock exchange. It was licensed once Qatar Stock Exchange was founded in 1997 and provides an array of investment services to more than 400,000 investors, with portfolios exceeding QR 100 billion. As brokerage firm, The Group Securities finances margin trading and operates as liquidity provider for the listed shares and ETFs. The company has a paid-up capital worth (QR 1 billion) and has been continuously posting profit since its inception. Besides being licensed by Qatar Financial Market Authority to exercise these activities, The Group Securities is also a member of Qatar Stock Exchange.<br>Responsibilities:<br>Design, build, and deploy AI agents and agentic workflows that automate and enhance business and financial processes. Develop AI-powered services and systems for the firm and its consumers, with an emphasis on secure, on-premise (self-hosted) deployments. Integrate large language models and other AI algorithms into existing systems and pipelines, including retrieval-augmented generation (RAG), tool/function calling, and multi-agent orchestration. Work alongside team members to improve existing systems, increase efficiency, and embed AI capabilities into current processes. Ensure AI solutions meet the firm's requirements for data privacy, security, and compliance by running models and services within on-premise or private infrastructure.<br>Skills:<br>2–4 years of experience working in AI, with a bachelor's degree in computer science or a related field. Strong understanding of AI algorithms, including large language models, agent frameworks, and their inner workings, backed by solid foundations in mathematics and statistics. Hands-on experience building AI agents or agentic applications (e.g., with frameworks like Lang Chain, Lang Graph, Llama Index, or similar). Experience deploying and serving AI models on-premise (e.g., using tools like Ollama, v LLM, or self-hosted inference servers) rather than relying solely on cloud APIs. Proficiency in Python; experience with C++ or Java is a plus. Strong knowledge of handling big data, SQL, and frameworks like Apache Spark. Experience deploying AI services/systems into live production environments. Familiarity with vector databases and embedding-based retrieval. Knowledge of OOP, software development methodology and life cycle, containerization (e.g., Docker), and version control tools (Git).
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<p>At Four Seasons Resort and Residences at The Pearl-Qatar, maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables. Ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.</p>
<h4>About the role</h4>
<ul>
<li>Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current.</li>
<li>Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp.</li>
<li>Process all Accounts Payable invoices and manual cheques through the computer system.</li>
<li>Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer.</li>
<li>Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories.</li>
<li>A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations.</li>
<li>Verify and process expense reports and petty cash reimbursements ensuring compliance with key controls.</li>
<li>Forward all stop payment and void cheques to the staff accountant / assistant director of finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor.</li>
<li>Prepare manual cheques as they are required if directed by director of finance or assistant director of finance.</li>
<li>Run the required reports at month end to close the accounts payable cycle.</li>
<li>Ensure all goods received and services provided, but not yet invoiced, are properly accrued and expensed and that the outstanding liabilities for other accruals are accurate and agree to all supporting documentation.</li>
<li>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced.</li>
<li>Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the assistant director of finance.</li>
<li>Assist in the preparation of all accounts payable documentation for microfilming on an annual basis if needed.</li>
<li>Maintain, and constantly update, an approved vendor listing file.</li>
<li>Answer telephones and record messages accurately.</li>
<li>File documents and reports.</li>
<li>Perform any additional duties as assigned by the director of finance or assistant director of finance.</li>
<li>Verify that all invoices are supported by duly approved purchase orders when required, signed receiving documentation and/or the approval of authorized management personnel.</li>
<li>Verify prices, quantities and extensions against purchase order as required, and initial the invoice when verified. Bring any discrepancies to the attention of the assistant director of finance.</li>
<li>Understand tax laws as it relates to sales tax, use tax, goods and services tax and year end processing ensuring compliance, submission and payment deadlines are met and ensure that all deductions and exemptions are properly documented.</li>
<li>Ensure the correct sales / use tax is either paid to vendor or self-assessed with payment processed on time to local, state, or other tax jurisdiction.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Excellent written and verbal communication skills to prepare and deliver reports.</li>
<li>Apply an ethical approach to the outcome of situations.</li>
<li>Strong interpersonal and relationship building skills to work with peers, superiors and clients.</li>
<li>Work in a safe, prudent and organized manner.</li>
<li>Require a working technical knowledge of generally accepted accounting principles, and Four Seasons internal controls, policies and procedures as it relates to accounts payable.</li>
<li>Working knowledge is generally learned on-the-job or through a series of professional certifications.</li>
<li>Ability to operate fax, scanner, copier, telephone, adding machine, calculator.</li>
<li>Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software.</li>
<li>Ability to read, write and speak English.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discount for stays at any Four Seasons worldwide.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>Additional property-specific benefits (to be added).</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time position.</p>
<p>Flexible schedule including mornings, evenings, weekends, and holidays as required.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Passionate about creating exceptional guest experiences through impeccable cleanliness and attention to detail? As an Assistant Housekeeping Manager, you will support the Housekeeping Manager in leading the team to deliver outstanding cleanliness, comfort, and service that exceed guest expectations.</p><br><p>What is in it for you:</p><br><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work.</li><li>Opportunity to develop your talent and grow within your property and across the world.</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</li></ul><p>What you will be doing:</p><br><ul><li>Assist the Housekeeping Manager in leading, coaching, mentoring, and developing the Housekeeping team.</li><li>Supervise daily housekeeping operations to ensure guest rooms and public areas meet the highest cleanliness and presentation standards.</li><li>Monitor productivity, quality, and service standards while ensuring compliance with brand standards and hotel policies.</li><li>Coordinate with the Front Office, Engineering, Laundry, and other departments to ensure seamless operations and guest satisfaction.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house areas to maintain quality standards.</li><li>Assist with scheduling, inventory control, ordering of housekeeping supplies, and cost management.</li><li>Support recruitment, onboarding, training, and performance management of Heartists.</li><li>Handle guest requests and concerns promptly and professionally to ensure an exceptional guest experience.</li><li>Promote a safe working environment by ensuring compliance with health, safety, and hygiene procedures.</li></ul><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Service-focused personality with a passion for delivering exceptional guest experiences.</li><li>Previous experience in a supervisory or leadership role within Housekeeping, preferably in a luxury hotel environment.</li><li>Strong leadership, interpersonal, communication, and problem-solving skills.</li><li>Excellent organizational and time management abilities with keen attention to detail.</li><li>Ability to lead by example, motivate a diverse team, and foster a positive working environment.</li><li>Proficiency in Microsoft Office and hotel property management systems is an advantage.</li><li>Flexibility to work various shifts, including weekends and public holidays.</li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity & Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br> </div>
Job description:Job Title:Field Verification Officer Employment Type: Full-Time Experience: 1–4 Years (Junior Level) About the Role We are looking for Field Verification Officers to support our verification operations. Key Responsibilities Visit customer or employee locations for address verification Verify employment details by visiting company offices when required Support education and document verification activities Conduct phone-based verification checks Update verification details in the system Capture required photos and field evidence using mobile applications Prepare and submit accurate reports on time Maintain confidentiality of information Report any incorrect or unclear information to the operations team Requirements1–4 years of experience in Field Verification, Banking, Telecom, Collections, Field Sales, or similar roles Must be a Graduate Comfortable with local travel Own vehicle and valid driving license preferred Basic knowledge of mobile apps and reporting tools Good communication skills in local language Basic English skills preferred Skills Honest and responsible approach Good attention to detail Good time management skills Ability to work independently Good communication and reporting skills Experience:Field Verification, Banking, Telecom, Collections: 3 years (Preferred) Work Location: In person
Job description:Job Title: Field Verification Officer Employment Type: Full-Time Experience: 1–4 Years (Junior Level) About the Role We are looking for Field Verification Officers to support our verification operations. Key Responsibilities Visit customer or employee locations for address verification Verify employment details by visiting company offices when required Support education and document verification activities Conduct phone-based verification checks Update verification details in the system Capture required photos and field evidence using mobile applications Prepare and submit accurate reports on time Maintain confidentiality of information Report any incorrect or unclear information to the operations team Requirements1–4 years of experience in Field Verification, Banking, Telecom, Collections, Field Sales, or similar roles Must be a Graduate Comfortable with local travel Own vehicle and valid driving license preferred Basic knowledge of mobile apps and reporting tools Good communication skills in local language Basic English skills preferred Skills Honest and responsible approach Good attention to detail Good time management skills Ability to work independently Good communication and reporting skills Experience:Field Verification, Banking, Telecom, Collections: 3 years (Preferred) Work Location: In person
<p>Interview Coordination:</p><ul><li><p>Schedule and coordinate interviews between candidates and hiring managers, ensuring all parties are informed of the details.</p></li><li><p>Arrange logistics for interviews, including meeting rooms, virtual conferencing, and any necessary materials.</p></li></ul><p>Candidate Communication:</p><ul><li><p>Serve as the primary point of contact for candidates throughout the recruitment process.</p></li><li><p>Provide timely updates to candidates on the status of their applications and the next steps.</p></li><li><p>Ensure a positive candidate experience by addressing any questions or concerns promptly.</p></li></ul><p>Job Posting and Sourcing:</p><ul><li><p>Post job openings on various job boards, social media platforms, and the company’s career page.</p></li><li><p>Assist in sourcing candidates through databases, social media, and networking events.</p></li></ul><p>Database Management:</p><ul><li><p>Maintain and update the applicant tracking system (ATS) with accurate candidate information and status.</p></li><li><p>Track and report on recruitment metrics such as time-to-fill, source of hire, and candidate pipeline.</p></li></ul><p>Onboarding Assistance:</p><ul><li><p>Support the onboarding process by coordinating background checks, reference checks, and new hire paperwork.</p></li></ul><p>Recruitment Support:</p><ul><li><p>Assist recruiters and hiring managers with drafting job descriptions, screening resumes, and shortlisting candidates.</p></li><li><p>Help organize and participate in career fairs and recruitment events.</p></li></ul><p>Compliance:</p><ul><li><p>Ensure recruitment practices comply with company policies and legal regulations.</p></li><li><p>Maintain confidentiality of candidate information and sensitive data.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, or a related field to ensure foundational knowledge.</p></li><li><p>Minimum of 1 years of experience in talent acquisition or human resources, demonstrating a solid understanding of recruitment processes.</p></li><li><p>Proficiency in applicant tracking systems (ATS) and HR software, enhancing efficiency in managing candidate information.</p></li><li><p>Strong communication skills, both verbal and written, to effectively engage with candidates and hiring managers.</p></li></ul>
Essential Functions<br><br> JOB DESCRIPTION <br><br>40<br><br>%<br><br>Salesand Marketing<br><br> Managepre-opening critical path and preopening market plan Participate inownershipmeetings/presentations <br><br>Coordinate communications for property with brand management<br><br>20<br><br>%<br><br>Revenue Management<br><br> Providestrategicrevenuemanagementplanswithinthehoteltoinclude;ratedevelopment, establishment of group thresholds, space utilization policy, deploymentstrategies through the review of competitive data, demand analysis and market mixmanagement. Oversee and maximize revenue contribution from major distribution channels. (HRW,CRO,GDS,Internet). Ensureeffectiveutilizationof Profit Packandotherutilized Selective Sellingguidelinestomaximizerevenuecontributionfromallsegments. <br><br>Provide oversight for the Catering Sales Strategies.<br><br>20<br><br>%<br><br>Human Resources<br><br> Overseethemanagement,trainingandcareerdevelopmentofsalesstaff. Responsible for recruiting and identifyingcandidates for sales managerial positions. Withintheframeworkofthelocalcompetitivemarketplacerecommendappropriatesalescompensation. <br><br>Active participation in continuing education to ensure further professional development.<br><br>10<br><br>%<br><br>Prepares and submits reports on front office operations, guest feedback, and any incidents.<br><br>5<br><br>%<br><br>Manages the front office cash handling and billing processes accurately.<br><br>Other<br><br>Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<br><br>Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.<br><br>This list of essential functions is not exhaustive and might be supplemented as necessary.<br><br>Supportive Functions<br><br>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br> Participate in industry organizations. Maintain an open line of communication between guests, employees and management. Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input. Assist office in any other administrative duties as needed. <br><br>Other Duties<br><br>Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.<br><br>Safety Requirements<br><br>Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.<br><br> ORGANIZATIONAL RELATIONSHIPS <br><br>Positions Directly Reporting To This Position (titles)<br><br> Director of Sales Director of Marketing Director of GC&E All commercial team members <br><br>Responsibilities<br><br> SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY <br><br>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br> Ability to perform critical analysis. Ability to manage extensive amounts of information and provides constructive feedback/direction. Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry. Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide Image. Excellent spoken and presentation skills. Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives. Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy. Ability to manage multiple projects, meet and work effectively under time and resource constraints. Ability to effectively lead team of professionals. <br><br>Qualifications<br><br> QUALIFYING STANDARDS EDUCATION <br><br>Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.<br><br>Experience<br><br> Requires substantial operations/sales leadership experience; preferably 10 years or more. Comparable hotel size and scope experience preferred. Proven track record of successes in achieving revenue objectives. <br><br>Proven ability to recruit, motivate and train sales team.<br><br> GROOMING/UNIFORMS <br><br>All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.<br><br>Notice<br><br>Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
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<p><br>Summary:<br>We are seeking a detail-oriented Reservation Agent to assist customers with booking reservations, providing information on services, and ensuring customer satisfaction.</p>
<p>This position is based at Riviera Rayhaan by Rotana Doha.<br><br>Job Responsibility:<br>- Answering incoming calls, emails, and messages to assist customers with booking reservations.<br>- Providing information on available services, rates, and packages to customers.<br>- Processing reservations accurately and in a timely manner.<br>- Handling customer inquiries, complaints, and requests with professionalism and efficiency.<br>- Collaborating with other departments to ensure smooth coordination of reservations.<br>- Maintaining updated knowledge of company policies, procedures, and services.<br>- Providing exceptional customer service to ensure customer satisfaction and loyalty.<br><br>Candidate Requirements:<br>- High school diploma or equivalent; college degree is a plus.<br>- Proven experience in a customer service role, preferably in the hospitality industry.<br>- Excellent communication skills, both verbal and written.<br>- Strong computer skills and ability to learn new software quickly.<br>- Ability to work under pressure in a fast-paced environment.<br>- Strong attention to detail and organizational skills.<br>- Ability to multitask and prioritize tasks effectively.<br>- Willingness to work flexible hours, including evenings, weekends, and holidays.</p> </div>
<p>We are seeking an experienced <strong>Senior Data Protection & Privacy Specialist</strong> to support the organization's data protection and privacy governance initiatives. The successful candidate will be responsible for managing day-to-day privacy operations, conducting privacy risk assessments, reviewing personal data management processes, and supporting investigations and complaint handling related to personal data protection.</p><p>The role requires a strong understanding of data protection regulations, cybersecurity principles, privacy governance, and emerging technologies to ensure the organization's compliance with applicable legal and regulatory requirements.</p><p>Key Responsibilities</p><ul><li><p>Perform day-to-day operational activities related to data protection, including receiving and handling complaints, investigations, and privacy-related inquiries.</p></li><li><p>Review and assess Personal Data Management Systems to ensure compliance with applicable privacy requirements and best practices.</p></li><li><p>Conduct Personal Data Privacy Risk Assessments and provide recommendations to mitigate identified risks.</p></li><li><p>Evaluate requests involving the processing of sensitive or special-category personal data and submit recommendations to management for approval.</p></li><li><p>Execute and support procedures related to privacy complaints, investigations, and incident handling.</p></li><li><p>Assist in ensuring compliance with organizational policies and applicable data protection regulations.</p></li><li><p>Prepare reports, documentation, and recommendations related to privacy assessments and investigations.</p></li><li><p>Collaborate with internal stakeholders to promote privacy awareness and support continuous improvement of data protection practices.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's or Master's degree in Computer Science, Information Technology, Information Security, Cybersecurity, or a related discipline.</p></li></ul><p><strong>Professional Certifications</strong></p><p>Candidates holding one or more of the following certifications will be preferred:</p><ul><li><p>Certified Information Privacy Manager (CIPM)</p></li><li><p>Certified Information Privacy Professional (CIPP)</p></li><li><p>Equivalent Data Protection or Privacy certifications</p></li></ul><p>Experience</p><ul><li><p>Minimum <strong>8 years</strong> of relevant professional experience in data protection, privacy, information security, cybersecurity, compliance, or related fields.</p></li></ul><p>Required Skills & Knowledge</p><ul><li><p>Strong knowledge of data protection and privacy principles.</p></li><li><p>Understanding of cybersecurity concepts, cyber threats, and vulnerabilities.</p></li><li><p>Knowledge of data protection laws, regulations, governance frameworks, policies, and procedures.</p></li><li><p>Familiarity with Artificial Intelligence (AI), blockchain, and other emerging technologies and their impact on privacy.</p></li><li><p>Technical understanding of computer networking concepts, network protocols, and network security methodologies.</p></li><li><p>Experience conducting privacy risk assessments and supporting privacy compliance activities.</p></li><li><p>Ability to manage multiple priorities while maintaining a high level of accuracy and professionalism.</p></li></ul><p>Language Requirements</p><ul><li><p><strong>English:</strong> Required (written and spoken).</p></li><li><p><strong>Arabic:</strong> Preferred but not mandatory.</p></li></ul><p><br></p><br>
In this hybrid<br><br>role, you will not only impart your technical expertise through instruction but<br><br>also contribute to the development/revision of vocational courseware that<br><br>enhances the learning experience for the customer.<br><br>You will also be<br><br>responsible for developing an engaging and interactive technical courseware and<br><br>providing instruction and support to General Engineering and specialty teams<br><br>and its courseware.<br><br>You are<br><br>expected to develop and deliver an engaging technical instruction to diverse<br><br>audiences, adapting teaching methods to accommodate various learning styles.<br><br>Core Activity<br><br>The Instructor/Assessor will deliver a range of training modules, across the Vocational Training Program. The Instructor/Assessor will assess learner performance, in accordance with the assessment strategy in force for the modules. Assessment of learners may take place from within or outside of their trade boundary, to allow for independence. As a vocational instructor, you will be crucial in delivering high-quality vocational training programs to students enrolled in short courses at QTI and supporting the speciality and general engineering teams as required, mainly focusing on general engineering and specialty short courses or other contracted courses at QTI. You will facilitate learning experiences that promote student engagement, comprehension, and skill development. Emphasising continuous improvement, you will actively contribute to enhancing teaching materials and methodologies to ensure optimal learning outcomes.<br><br>Key Accountabilities<br><br>Deliver engaging and informative vocational training sessions in accordance with course curriculum and learning objectives. Serve as Subject Matter Expert (SME) for vocational courses and other contracted courses, ensuring accurate and up-to-date content delivery. Develop and update teaching materials, including lesson plans, presentations, handouts, and assessments, to enhance student learning and interaction. Develop and utilize modern teaching methodologies and technologies to create dynamic and interactive learning experiences. Work closely with instructional teams to integrate instructional strategies and feedback into the development process. Provide constructive feedback and support to students to facilitate their learning progress and achievement of learning outcomes. Foster a positive and inclusive learning environment conducive to student growth and development. Collaborate with colleagues and stakeholders to continuously improve course content, delivery methods, and assessment strategies. Stay informed about industry trends, advancements, and best practices in vocational education to incorporate relevant content into teaching materials and methodologies. Participate in professional development activities to enhance teaching skills and expertise. Ensure compliance with regulatory requirements and quality standards in vocational education delivery.<br><br>Requirements<br><br>Degree/Diploma or equivalent in the relevant technical field. Proven experience as a vocational instructor or similar role, preferably in engineering or technical education. Instructional design skills, with the ability to develop effective teaching materials and assessments to fit the required standard. Stay current and proficiency in modern teaching methodologies and educational technologies. Excellent communication and interpersonal skills, with the ability to engage and motivate students effectively. Demonstrate commitment to continuous improvement in teaching practices and student learning outcomes. Ability to work collaboratively in a team environment. Adaptability and flexibility to meet the diverse needs of students and adapt teaching approaches accordingly. Strong organizational and time management skills, with the ability to manage multiple priorities effectively. Experience in training design following BSAT/DSAT model.
<p>The Doha Institute for Graduate Studies (DI) was founded in Qatar in 2015 as a Doha-based independent institution of higher education. The Institute offers MA and PhD programs in two schools: the School of Social Sciences and Humanities and the School of Economics, Administration and Public Policy. The Institute adopts a student-centred approach to learning, promotes interdisciplinary research, and uses Arabic as the primary language of instruction, with fluency in English a requirement. DI aims to graduate researchers and practitioners who can advance knowledge and better the human condition, while upholding the highest scientific, professional, and ethical standards. It provides advanced leadership-focused training that emphasizes the competencies necessary to satisfy the region's needs in sustainable development and intellectual advancement. The Institute upholds the guiding principles of academic freedom and emphasizes the values of integrity and professionalism.</p><p>Doha Institute for Graduate studies launched the MA in Human Rights in 2020 as a two-year master's degree whose academic content combines between law and the different fields of social sciences and humanities. This program aims to provide students with a high-quality education concerning different themes in human rights and international human rights law, develop Arab expertise in the field of human rights , and equip graduates with the necessary analytical skills to engage in basic research and apply it to solve a range of dilemmas and examine existing gaps in knowledge. It also aims to contextualise human rights, historically and politically in order to address the challenges and issues that exist in the Arab region, particularly the Gulf countries, and work towards establishing critical and suitable theories, interpretations, and policies.</p><p>The Doha Institute for Graduate Studies invites applications for a full-time faculty position in the Master's Program in Human Rights at the rank of Assistant/Associate/Full Professor. The successful candidate will be expected to assume their appointment in August 2027. The successful candidate should have a strong academic background in Human Rights, with demonstrated expertise in the human rights context of the Arab region. This includes a solid understanding of legal systems, human rights conditions, and the political and social challenges facing the region. The candidate will be expected to teach graduate-level courses, particularly in International Humanitarian Law and International Criminal Law, and should have experience in curriculum development and course design. They will also be expected to supervise master's theses and contribute to the continued development of the program's academic and research environment.</p><h2>Main Responsibilities:</h2><ul><li>Deliver graduate level courses.</li><li>Supervise master's and doctorate students in the program while actively engaging in the academic life of DI.</li><li>Publish research in specialized and related fields in leading refereed / peer reviewed journals and/or reputable academic publishing houses.</li><li>Undertake administrative responsibilities and contribute to the needs of the program, school, institute, and community</li><li>Participate in various committees at the program, school, and institute levels.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualification, Experiences and Skills:</h2><ul><li>Applicants must: Hold a doctorate degree in the field of human rights, law or political sciences</li><li>Demonstrate a track record of scientific research and publications in their field of specialization and related areas in international peer-reviewed journals that align with their academic rank.</li><li>Possess competence and experience in graduate-level teaching.</li><li>Exhibit proficiency in the Arabic language.</li><li>Be capable of attracting external support and funding for research.</li><li>Be willing to engage in collaborative, interdisciplinary research with other members of the program and/or institute.</li><li>Have the potential to build a global reputation in specialized research fields.</li></ul><h2>Required Documents:</h2><ul><li>A comprehensive CV.</li><li>A copy of the PhD degree.</li><li>A cover letter detailing the motivation for applying to the job vacancy.</li><li>Teaching statement expounding the philosophy of education and supervision.</li><li>Supporting documents validating teaching experience (e.g., course descriptions and student evaluations) if the candidate holds a teaching position.</li><li>Sample of Publication or research in progress.</li><li>Research statement and/or current research plan.</li><li>Names and contact details of three referees for letters of reference and recommendations.</li><li>Additional material may be requested at a later stage.</li></ul><h2>Additional Required Documents:</h2><ul><li>Preference will be given to candidates with practical experience in the field of human rights, including work with human rights organizations or involvement in documentation, monitoring, advocacy, or litigation related to human rights issues.</li><li>Experience in quantitative research methods is also desirable, including the ability to design quantitative studies, develop survey instruments, collect and analyze data using statistical software.</li></ul>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Additional Information<br><br>Job Number 26084831<br><br>Job Category Administrative<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.<br><br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.