Engineering Jobs in Qatar
1379 Jobs Found
Please submit your CV in English and indicate your level of English proficiency.<br><br>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<br><br>What This Opportunity Involves<br><br>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br><br>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<br><br>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<br><br>What This Is NOT<br><br>Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate<br><br>What We Look For<br><br>5+ years in software development Core stack: Python (Fast API), Java Script/Type Script (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+<br><br>Why this is hard <br><br>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br><br>How It Works<br><br>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid<br><br>Effort estimate<br><br>Tasks for this project are estimated to take 20 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br><br>Compensation<br><br>Up to $50/hr equivalent, depending on level and pace. Tasks are estimated at :20 hours each; you set your own schedule.
Job Title – Transmission L1 Engineer / Transmission NOC Engineer Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Surveillance Monitor transmission network alarms through NMS/EMS tools on a 24x7 basis Identify network events, faults, service-impacting alarms, and performance degradation alerts Perform first-level alarm correlation and prioritization based on service impact Track node/link down events, path failures, LOS, LOF, interface flaps, power alarms, and transmission degradation alarms2. Incident Handling & Ticket Management Raise incidents/tickets for all network alarms and customer-impacting events Categorize incidents based on severity, region, service, and technology Maintain proper updates in ticketing tools with time-stamped actions Ensure all incidents are acknowledged and assigned within defined SLA timelines3. Initial Troubleshooting Perform basic troubleshooting using SOPs, troubleshooting guides, and knowledge base Validate alarm persistence, flap behavior, repeat incidents, and service dependency Perform preliminary checks such as: Alarm acknowledgment Link/path status validation Interface and bandwidth checks Power/environment checks (where tool visibility exists) Reachability checks through monitoring systems4. Escalation Management Escalate unresolved or critical alarms to L2 / Shift Lead within defined TATCoordinate with field teams, fiber teams, power teams, and OEM/vendor teams as per escalation matrix Follow escalation hierarchy for P1/P2 incidents without delay Inform customer support/service desk for affected services where required5. Communication & Coordination Provide timely updates to all stakeholders during incidents Maintain bridge call support for major outages if required Coordinate with internal teams for restoration activities Share handover notes clearly during shift change6. SLA & Process Compliance Ensure incidents are handled as per agreed SOP, SLA, and operational processes Maintain proper incident documentation and closure remarks Support shift governance, queue hygiene, and ageing control Adhere to reporting discipline and audit requirements7. Reporting & Logs Prepare shift-wise incident summaries and outage reports Maintain daily logs of major alarms, repeat faults, and pending issues Highlight chronic/repetitive issues to L2/team lead Support in MIS generation and service outage tracking<br>Required Technical Skills Basic understanding of telecom transmission technologies: SDHDWDMMicrowave Ethernet / MPLS Transport Fiber network basics Basic knowledge of alarm handling and NOC tools Understanding of incident management and escalation process Familiarity with EMS/NMS monitoring platforms Knowledge of transmission fault types such as: LOS, LOF, RDI, AU/VC alarms Link down / path down Optical degradation Power alarms Interface down events<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Description<br><br>Senior Contracts Engineer – Pre & Post Contract Administration (Data Centre & MEP Projects)<br><br>Job Summary<br><br>The Contracts Engineer shall be responsible for pre / post-contract commercial and contractual administration of data centre and MEP projects. The role focuses on contract compliance, change management, cost control, payment certification, claims administration, risk management, and final account settlement to protect the project's commercial interests and ensure contractual obligations are fulfilled.<br><br>Qualifications<br><br>Education<br><br>Bachelor's Degree in Quantity Surveying, Construction Management, Mechanical Engineering, Electrical Engineering, or related discipline.<br><br>Experience<br><br>10+ years of post-contract administration experience in construction projects. Proven experience in MEP, ELV, mission-critical facilities, or data centre projects. Experience administering subcontract and main contract agreements under FIDIC or equivalent contract forms.<br><br>Technical Competencies<br><br>Strong knowledge of contract administration and commercial management. Experience in variation management, claims preparation, EOT assessment, and final account settlement. Good understanding of MEP systems and data centre construction activities. Proficiency in cost reporting and commercial documentation.<br><br>Key Skills<br><br>Contract interpretation and administration. Claims and dispute management. Cost analysis and commercial reporting. Negotiation and stakeholder management. Strong analytical, communication, and documentation skills.<br><br>Preferred Qualifications<br><br>Experience on hyperscale or mission-critical data centre projects. Professional certification such as MRICS, CIArb, PMP, or equivalent. Familiarity with FIDIC Red Book, Yellow Book, and bespoke contract forms.<br><br>Reporting To: Senior Project Manager<br><br>Project Type: Data Centre, MEP<br><br>Primary Focus: Pre / Post-Contract Administration, Variations, Claims, EOTs, Cost Control and Final Accounts.<br><br>Responsibilities<br><br>Contract Administration<br><br>Administer main contracts and subcontracts throughout the project lifecycle. Monitor compliance with contractual obligations, notices, and correspondence requirements. Maintain contractual records and documentation. Provide contractual advice to project teams and management.<br><br>Variations & Change Management<br><br>Review, evaluate, and prepare variation orders arising from design changes, client instructions, and site conditions. Assess commercial implications of changes and negotiate agreement with clients, consultants, and subcontractors. Maintain variation registers and track approvals and recovery status.<br><br>Cost Control & Commercial Management<br><br>Monitor project costs against approved budgets. Prepare cost reports, forecasts, and commercial risk assessments. Support commercial decision-making through cost analysis and procurement reviews. Identify opportunities to maximize project profitability.<br><br>Claims & EOT Administration<br><br>Review and prepare Extension of Time (EOT) submissions and associated cost claims. Evaluate subcontractor claims and contractual entitlements. Prepare supporting documentation for contractual claims and dispute resolution. Assist management in resolving commercial disputes and contractual issues.<br><br>Payment Certification & Final Accounts<br><br>Review subcontractor monthly applications for payment. Prepare interim valuations and payment recommendations. Monitor payment status and contractual cash flow. Negotiate and close final accounts with clients and subcontractors.<br><br>Risk Management<br><br>Identify commercial and contractual risks and recommend mitigation measures. Ensure contractual notices are issued within required timeframes. Support project management in maintaining contractual compliance and reducing exposure to claims and disputes.
Job Summary<br><br>The Lead Electrical Engineer is responsible for leading and managing all electrical engineering and design activities related to Oil & Gas projects. The role requires extensive experience in engineering design, fleet studies, design development, site management, and project execution. The incumbent will provide technical leadership throughout the project lifecycle, ensuring compliance with industry standards, project specifications, safety requirements, and client expectations<br>.<br>Key Responsibilities Lead and supervise electrical engineering design activities for Oil & Gas projects from concept through detailed engineering and execution. Manage the preparation, review, and approval of electrical engineering deliverables including single-line diagrams, load lists, specifications, calculations, layouts, cable schedules, and equipment datasheets. Conduct and oversee fleet studies, electrical system studies, and engineering evaluations to support operational and project requirements. Coordinate multidisciplinary engineering activities and ensure effective integration with mechanical, instrumentation, civil, and process engineering teams. Provide technical guidance and mentoring to engineers and designers within the project team. Review contractor and vendor submissions to ensure compliance with project specifications, international standards, and industry best practices. Support project planning, budgeting, scheduling, and resource allocation activities. Lead site engineering activities, resolve technical issues, and provide engineering support during construction, commissioning, start-up, and handover phases. Ensure adherence to HSE requirements, project quality standards, and regulatory compliance throughout project execution. Participate in technical reviews, design reviews, HAZOPs, risk assessments, and project meetings with stakeholders and clients. Monitor project progress and provide technical reports, recommendations, and updates to managemen<br>t.<br>Qualifications & Experience Bachelor's Degree in Electrical Engineering from a recognised university. Professional Engineering certification or membership in a recognised engineering institution is preferred. Minimum 10 years of professional experience in Engineering and Design. Demonstrated expertise in engineering design, fleet studies, design development, and related engineering activities. Proven experience in site management and project management, including planning, execution, monitoring, and project delivery. Mandatory experience within the Oil & Gas industry. Strong knowledge of international codes and standards such as IEC, IEEE, API, NFPA, and relevant industry regulations. Experience working on brownfield and greenfield Oil & Gas projects is highly desirab<br>le.<br>Required Competencies Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective stakeholder and client management skills. Strong communication and report-writing capabilities. Ability to manage multiple projects and priorities in a fast-paced environment. Strong commitment to safety, quality, and operational excelle<br>nce.<br>Mandatory Requirements Minimum 10 years of Engineering and Design experience. Extensive experience in engineering design, fleet studies, and design development. Proven site management and project management experience. Oil & Gas industry experience is mandatory. Bachelor's Degree in Electrical Enginee<br>ring.
Job Title – Transmission L2 Engineer / Senior Transmission Support Engineer Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Advanced Troubleshooting & Fault Isolation Perform deep-dive technical troubleshooting for transmission network issues Analyze faults related to: SDH / DWDM / OTN / Microwave links Fiber breaks and path failures Router/backhaul transmission dependencies Optical power degradation Network synchronization issues Repeated or intermittent link failures Validate service impact and identify probable root cause Perform remote diagnostics and restoration support through EMS/NMS tools2. Incident Resolution & Service Restoration Take ownership of high-priority and complex incidents escalated by L1Drive restoration activities within defined SLA/MTTR targets Coordinate with cross-functional teams such as: Fiber operations Field operations Power team Access/backhaul teams IP/MPLS team OEM/vendor support teams Lead technical bridge calls during major incidents3. Root Cause Analysis (RCA) Conduct detailed RCA for major/repeat incidents Identify whether the issue is due to: Fiber cut Equipment failure Card/module failure Configuration mismatch Optical degradation Power failure External dependency or recurring instability Publish RCA inputs with corrective and preventive actions (CAPA)4. Change & Planned Activity Support Review, validate, and support planned changes in transmission network Assess impact of maintenance activities such as: Link migration Device replacement Card replacement Ring reconfiguration Path rerouting Software/firmware upgrades Provide implementation support and post-change validation Ensure rollback readiness and risk mitigation during planned activities5. Performance & Stability Management Analyze chronic issues and recurring faults Review transmission performance indicators such as: Link stability Error trends Optical power levels Latency or path-related degradation Repeat outage patterns Recommend preventive actions to improve network reliability6. Escalation & Vendor Management Coordinate with OEMs/vendors for hardware/software-related incidents Track vendor cases for RMA, TAC support, and patch recommendations Escalate severe issues to higher technical support teams where required Ensure closure of vendor dependencies within expected timelines7. Documentation & Knowledge Management Prepare incident RCA, technical summaries, and outage reports Create and update SOPs, troubleshooting guides, and knowledge documents Conduct technical mentoring and support for L1 teams Share lessons learned from major incidents and recurring problem areas8. Operational Governance Support major incident review meetings and problem management forums Ensure adherence to SLA, MTTR, and incident process standards Review queue quality, ticket accuracy, and escalation effectiveness of L1 teams Drive continuous improvement opportunities in monitoring and restoration processes<br>Required Technical Skills Strong understanding of telecom transmission technologies: SDHDWDM / OTNMicrowave transmission Fiber transport Ethernet backhaul MPLS transport basics Strong knowledge of transmission faults, path switching, and topology concepts Hands-on experience in alarm/event analysis through EMS/NMS tools Ability to analyze: Path protection/ring failures Optical signal degradation Multiplexer/node faults Cross-connect or routing dependencies in transport layer Understanding of service impact analysis and restoration planning Exposure to OEM platforms (example: Huawei, Nokia, Ericsson, Ciena, Tejas, NEC, Ceragon, etc.) is preferred<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
???? Welcome to Your Next Adventure!<br><br>The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Support & System Maintenance:<br><br>Provide tier-one technical support to end users via phone, email, or in person. Install, modify, and perform minor repairs on computer hardware and software systems. Monitor hardware, software, and system performance metrics to ensure optimal operation. Update computer software and upgrade hardware and systems as required.<br><br>Network Design & Implementation<br><br>Assist in the design and implementation of networks, ensuring compatibility and performance. Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.<br><br>User Consultation & Training<br><br>Consult with users to determine appropriate hardware and software needs and assist in placing orders. Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.<br><br>System Testing & Compatibility<br><br>Test the compatibility of new programs with existing systems, ensuring seamless integration and performance. Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.<br><br>System & Asset Management<br><br>Maintain IT asset inventories, tracking the lifecycle of all IT equipment. Set up and manage user accounts, mailboxes, and IT peripherals such as printers. Arrange and set up conference calls and meeting rooms as needed.<br><br>Remote Support<br><br>Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.<br><br>Documentation & Process Improvement<br><br>Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes. Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention<br><br>????♂️ The Magic You Bring<br><br>Minimum of 4 years of experience in IT service support or a related role. Strong understanding of computer hardware, software systems, and IT service management. Experience in updating software and upgrading hardware and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support users at all levels. Ability to work independently and as part of a technical team. Strong organizational skills and attention to detail.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? We’re Hiring: Senior Agricultural Engineer<br>???? Location: Qatar We are looking for an experienced and commercially driven Senior Agricultural Engineer to lead our branch operations, with strong expertise in indoor and outdoor plants, horticulture, landscaping, irrigation, design, estimation, project management, and business development. This is a senior-level position for someone who can combine technical expertise, leadership, commercial understanding, and client management to drive the overall performance of the branch.<br>???? Key Responsibilities· Manage the overall day-to-day operations and performance of the branch· Lead and supervise engineers, horticulturists, supervisors, technicians, and project teams· Manage indoor and outdoor plant operations, including plant selection, sourcing, installation, maintenance, replacement, and quality control· Develop plant solutions suitable for indoor environments, hotels, offices, residences, commercial spaces, gardens, and outdoor landscapes· Conduct site inspections and assess plant, horticultural, irrigation, and landscaping requirements· Develop and review landscape, horticulture, indoor plant, outdoor plant, and irrigation designs· Prepare BOQs, quantity take-offs, cost estimates, quotations, and tender submissions· Review drawings, specifications, scope of work, and tender documents· Prepare accurate project costing and maintain required profit margins· Coordinate projects from design and estimation through execution and handover· Manage manpower, plants, materials, equipment, logistics, and subcontractors· Coordinate with clients, consultants, contractors, suppliers, and internal teams· Develop plant maintenance and horticultural solutions for commercial and residential clients· Identify new business opportunities related to landscaping, indoor plants, outdoor plants, horticulture, irrigation, and plant maintenance· Participate in client meetings, site visits, technical presentations, and commercial negotiations· Monitor project budgets, progress, quality, productivity, and profitability· Identify opportunities for cost optimization, value engineering, and operational improvements<br>???? Requirements· Bachelor’s Degree in Agricultural Engineering, Horticulture, Landscape Engineering, or a related field· 5+ years of relevant experience in landscaping, horticulture, indoor/outdoor plants, irrigation, agriculture, or related contracting· Previous experience in branch management, project management, or a senior technical/commercial role· Strong knowledge of indoor and outdoor plants, plant care, horticulture, landscape construction, and irrigation systems· Strong experience in design, BOQ preparation, estimation, costing, and tendering· Proficiency in Auto CAD, MS Excel, and Microsoft Office· Strong commercial, analytical, and problem-solving skills· Excellent leadership, communication, negotiation, and client-management abilities· Ability to manage multiple projects, teams, and clients simultaneously· GCC/Qatar experience is preferred· Valid Qatar driving licence is an advantage<br>???? Ideal Candidate The ideal candidate should be able to independently manage a branch and connect indoor plant solutions, outdoor landscaping, horticulture, irrigation, design, estimation, sales, project execution, and operations.<br>The candidate should be capable of managing the complete project cycle:Client Requirement → Site Survey → Plant/ Landscape Design → BOQ → Estimation → Proposal/Tender → Negotiation → Execution → Maintenance → Handover<br>If you are an experienced Agricultural Engineer or Horticulture/Landscape professional looking for a senior leadership opportunity in Qatar, we would like to hear from you.<br>???? To apply: Please send your CV to info.qa@btfgroup.com
Position: Cost Control Engineer Location: Project based<br>Job Purpose:Implement cost control procedures and analyze project costs to ensure alignment with budgets, providing reliable forecasts and supporting effective project decision-making.<br>Duties & Responsibilities:• Prepare and maintain project cost control plans and budgets.• Track and Monitor actual costs versus budget, analyze variances and identify trends.• Develop cost forecasts and cash flow projections, highlighting deviations.• Coordinate with project teams to validate cost data and implement corrective actions.• Participate in the development of cost control procedures and templates.• Manage cost coding and ensure proper allocation of costs to work breakdown structures.• Analyze committed costs, accruals, and booked cost to identify variances• Monitor CPI, SPI, CV and SV to assess project performance.• Develop and Issue Key Performance Indicators to evaluate cost code allocation, productivity, resource utilization, project performance.• Evaluate subcontractor and supplier cost .• Assist with change management by assessing cost impacts of changes.• Conduct cost risk analyses and maintain contingency allocations.• Provide training to junior cost engineers and contribute to the development of cost control systems.<br>Qualifications:Bachelor's degree in engineering.5+ years cost control experience. Strong experience in construction, road, and infrastructure projects. Strong analytical skills and ability to work within multiple project teams. Training in cost control software and forecasting techniques. ERP System ( JD Edwards ).
Responsibilities<br><br> Conduct preventive and corrective maintenance activities to ensure the efficient and reliable operation of equipment and machinery Troubleshoot and diagnose problems and develop and execute maintenance plans to minimize downtime and disruptions Analyst data to identify trends, diagnose problems and develop solutions to improve equipment reliability and performance Collaborate with production teams, management and suppliers to develop and execute maintenance plans that meet organization goals and priorities Ensure that those conducting maintenance activities are in compliance with safety standards and regulations, and identify and mitigate potential safety hazards Develop and maintain technical documentation, schematics and procedures to support maintenance activities Participate in ongoing training and development programmer to enhance skills and knowledge <br><br>Qualifications<br><br> A bachelor's degree in engineering or a related field 3 years of relevant work experience in mechanical, electrical or industrial maintenance Strong understanding of engineering principles and knowledge of equipment and machinery Ability to analyst information, diagnose problems and develop solutions <br><br>This job is provided by Shine.com
Job Summary<br><br>The role holder will be supporting the Head of Electrical in managing engineering activities related to the design, development, coordination, implementation, execution, and control of projects, ensuring alignment with the Company’s strategy, commitments, and goals.<br><br>The role holder focuses on providing technical guidance, problem-solving, decision-making, and analysis of the engineering department portfolio using innovative and analytical techniques. The main responsibilities are related to the Electrical Plants/ Field areas.<br><br>Key Accountabilities<br><br>Oversee design of electrical systems including substations, switchgear, transformers, and emergency power systems. Review single-line diagrams, load lists, cable schedules, and protection coordination studies. Ensure compliance with IEC standards and EPCC Contract requirements. Assist the Head of Engineering in coordinating multidisciplinary engineering activities to ensure alignment with Project objectives, EPCC Contract requirements, and Project procedures. Track and report progress of engineering deliverables, highlighting deviations and supporting recovery actions. Review, verify and comment on technical documentation submitted by EPCC Contractor, including datasheets, drawings, specifications, and vendor documents. Participate in kick-off meetings with subcontractors to align on technical scope, quality expectations, and schedule. Follow up on fabrication progress and support resolution of NCRs or fabrication defects reported by subcontractors. Collaborate with the construction team to ensure proper installation of equipment and systems in accordance with engineering deliverables. Monitor engineering deliverables against the commissioning-driven project schedule and report deviations. Coordinate with EPCC Contractor and internal teams to ensure timely completion of engineering inputs required for commissioning. Coordinate engineering interfaces between internal departments (Operations, Maintenance, Projects, Procurement) and EPCC Contractor. Support the Interface Team in technical review of spare parts, tie-in readiness, and resolution of interface-related issues. Participate in multidisciplinary reviews such as HAZOP, HAZID, SIL, QRA, and 3D model reviews, and ensure closure of action items. Support identification and tracking of engineering-related risks and contribute to the Project Risk Register. Maintain records of technical reviews, NCR resolutions, inspection outcomes, and interface coordination. Support audit preparation and participate in lessons learned sessions.<br><br>Desired Candidate Profile<br><br>Bachelor’s degree in electrical engineering or relevant discipline. A minimum of 5 Years of direct and relevant experience within the Oil & Gas and Petrochemical Industry, or EPC company. Good exposure to process engineering software design and knowledge in all aspects of Process Engineering implementation and execution based on International Standards. Having strong skills in Project Management, Leadership and team management. Preferably having experience in Ammonia & Urea Major Projects.
Building on our past. Ready for the future<br><br>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.<br><br>Purpose<br><br>You will provide process engineering services on large or mega projects to Worley' and its customers', including technical support and supervision within the process engineering team.<br><br>Responsibilities<br><br>Manage process engineering services that meet Worley', its customers' and applicable statutory and regulatory specifications, on time and within budget. Manage process engineering project requirements. Manage process engineering services such as:participate in relevant meetings, prepare progress reports and comply with required checking procedures;ensure the project scope is clear and that changes comply with project change management processes;provide advice during procurement, construction and commissioning activities. For example, oversee requisitions, technical bid evaluations and purchase order preparation. Act as the process engineering Lead on specific projects. If responsible for a team:outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress; andensure the required services meet Worley, its customers and applicable statutory and regulatory requirements, on time and within budget. Proactively resolve any discrepancies between Worley and its Customer's requirements. Keep up-to-date with the latest developments and technical innovations in process engineering. If required, assist and support junior personnel within the process engineering team. Communicate effectively with the process engineering team and project stakeholders, including the Customer. Identify issues and problems, develop appropriate solutions, and ask for assistance when required.<br>Quality Assurance<br><br>Work within the provisions and guidelines of the Quality Assurance systems.<br><br>Safety<br><br>Responsible for personal safety and working within the Occupational Health & Safety procedures. Competent in implementing HSE in the design process, focuses on process safety and strives to use best practice.<br><br>Education – Qualifications, Accreditation, Training<br><br>Full-Time Bachelor’s Degree in Chemical Engineering from an accredited university. MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.<br><br>Industry Specific Experience<br><br>Extensive work experience at a senior level within the Oil & Gas industry. Must have vast design experience within the oil and gas industry, with last 5 years’ at least, leading a team of process discipline engineers and designers. Extensive technical, practical and leadership experience in the process discipline in the same or similar industry, including experience managing and leading multi-disciplinary projects and teams. <br><br>IT Skills<br><br>Simulations<br><br>Aspen suite, Hysys, Pipesys, Flare Net PRO-II<br><br>Flow Assurance<br><br>Pipe Net Pipesim PVTSim/OLGAPipe Phase TLNETFathom <br><br>Moving forward together<br><br>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.<br><br>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
JOB PURPOSE / OBJECTIVEManage and ensure the successful execution of projects. Primary responsibility is to oversee and implement project management processes, including estimation, planning, scheduling, budgeting, monitoring, and reporting to effectively control project progress and resources.<br>KEY ACCOUNTABILITIESProject Planning & Scheduling Collaborate with project managers, Project engineers and stakeholders to develop detailed project plans, including defining project goals, scope, objectives, deliverables, and milestones. Support the planning engineers to develop project schedules. This involves breaking down project activities, sequencing them, and estimating their durations to establish a timeline for project execution. Evaluate and endorse the planning package documents submitted by contractors. Participate in the kick-off and regular review meetings with contractors to evaluate the progress, address the issues and propose necessary actions. Review and endorse the updated schedule submitted by contractors for progress verification. Support the planning engineer to monitor the critical path during project execution to ensure that necessary actions are taken at the right time to recover the project in case of delay. Control and monitor the resources required for the project, including manpower, equipment, and materials, to ensure that the project is executed as per the schedule through all project phases. Conduct regular site visits to evaluate and control the project progress versus the original schedule and address any variances and problems and propose remedial actions.<br>Project Cost and Data Analysis Work closely with Projects estimators, project managers, project engineers and other stakeholders to support estimate project costs, including labour, materials, equipment, and other expenses. Responsible for developing and managing the projects budgets, tracking, and monitoring costs throughout the project's lifecycle. Responsible to keep the projects budget forecast updated throughout the project's lifecycle. Prepare the yearly & quarterly budget for projects. Responsible for developing and monitoring the department budget. Manage and control projects’ costs, including forecasting, and spend tracking and work closely with project engineers and other stakeholders to ensure that budgets are met as per the planned WBS and cost overruns are identified and addressed. Analyse project performance data to identify trends, variances, and potential areas for improvement and use this information to make recommendations to Project managers, project engineers and other stakeholders. Update the individual master cost control sheet for Major Projects and keep their financial data accurate through all project phases. Review of projects invoices and validate the progress. Analyse EOT (Extension of Time) claims and change order and assess their impact on schedule. Support Project managers, project engineers and other stakeholders to identify potential risks and develop contingency plans to mitigate them. Monitor the project for any unforeseen risks and propose corrective actions if necessary. Undertake any other ad-hoc duties as required.<br>Project Controls & Analysis Monitor and control project progress by using various tools and techniques to collect and analyse data, identifying potential risks and deviations from the project plan. This involves providing regular project status updates, generating reports, and recommending corrective actions when necessary. Identify project resource requirements, such as personnel, equipment, and materials, and coordinating with relevant teams to ensure their availability by monitor resource utilization, optimize resource allocations, and manage any changes or conflicts. Implement monitoring systems and tools to track project progress against the project plan, schedule, and budget. This includes collecting data, analysing project performance, identifying deviations or risks, and recommending corrective actions to keep the project on track. Collaborate with project teams and stakeholders to identify potential risks and develop risk mitigation strategies by monitoring and assessing risk impacts on project objectives and work with stakeholders to implement risk response measures. Assess and manage changes to the project scope, schedule, and budget. This involves evaluating change requests, analysing their impact, and making recommendations for approval or alternative solutions. Implement quality control processes to ensure that project deliverables meet quality standards and client expectations. Identify lessons learned from projects and recommending improvements for future projects. Manage and control of IM/PS modules in SAP S4 Hana through all project phases and from creating the Investment Program until financial close out.<br>Policies, Systems, Processes and Procedures Identify the opportunities for the continuous improvement of Projects systems, policies, processes, and practices. Develop and enhance any procedures and guidelines related to Project Controls whenever is requested<br>Quality, Health, Security, Safety and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality products/services. Reporting Ensure that all relevant reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards. Provide regular project status updates to project managers, projects engineer, stakeholders, and senior management through reports, dashboards, and presentation. Support internal and external audits by representing projects and providing necessary documentation evidence. Qatarization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.<br>QUALIFICATIONS & EXPERIENCEEducation Required : Bachelor’s Degree in Engineering. Preferred: Bachelor's Degree in Mechanical, Chemical, or Civil Engineering.<br>Experience Required : 5-7 years of experience as projects controls engineer in the Petrochemical or Oil & Gas Industry. Employee should have brown field construction experience.<br>Preferred : 7-10 years of experience as projects controls engineer in the petrochemicals industry.<br>Other Job Specific Requirements and/or Vocational Accreditations Third Party Certification (e.g. PMP, PMI, APM etc..) Hand on experience on costing tools/software Certificate of Cost Professional (CCP) Planning and Scheduling Professional Certificate (PSP) Advanced user of MS excels and other MS tools. Languages Required : English - proficient Preferred : Arabic - working knowledge
Job Summary<br><br>The role holder will be supporting the Head of Electrical in managing engineering activities related to the design, development, coordination, implementation, execution, and control of projects, ensuring alignment with the Company’s strategy, commitments, and goals.<br><br>The role holder focuses on providing technical guidance, problem-solving, decision-making, and analysis of the engineering department portfolio using innovative and analytical techniques. The main responsibilities are related to the Electrical Plants/ Field areas.<br><br>Key Accountabilities<br><br>Oversee design of electrical systems including substations, switchgear, transformers, and emergency power systems. Review single-line diagrams, load lists, cable schedules, and protection coordination studies. Ensure compliance with IEC standards and EPCC Contract requirements. Assist the Head of Engineering in coordinating multidisciplinary engineering activities to ensure alignment with Project objectives, EPCC Contract requirements, and Project procedures. Track and report progress of engineering deliverables, highlighting deviations and supporting recovery actions. Review, verify and comment on technical documentation submitted by EPCC Contractor, including datasheets, drawings, specifications, and vendor documents. Participate in kick-off meetings with subcontractors to align on technical scope, quality expectations, and schedule. Follow up on fabrication progress and support resolution of NCRs or fabrication defects reported by subcontractors. Collaborate with the construction team to ensure proper installation of equipment and systems in accordance with engineering deliverables. Monitor engineering deliverables against the commissioning-driven project schedule and report deviations. Coordinate with EPCC Contractor and internal teams to ensure timely completion of engineering inputs required for commissioning. Coordinate engineering interfaces between internal departments (Operations, Maintenance, Projects, Procurement) and EPCC Contractor. Support the Interface Team in technical review of spare parts, tie-in readiness, and resolution of interface-related issues. Participate in multidisciplinary reviews such as HAZOP, HAZID, SIL, QRA, and 3D model reviews, and ensure closure of action items. Support identification and tracking of engineering-related risks and contribute to the Project Risk Register. Maintain records of technical reviews, NCR resolutions, inspection outcomes, and interface coordination. Support audit preparation and participate in lessons learned sessions.<br><br>Desired Candidate Profile<br><br>Bachelor’s degree in electrical engineering or relevant discipline. A minimum of 5 Years of direct and relevant experience within the Oil & Gas and Petrochemical Industry, or EPC company. Good exposure to process engineering software design and knowledge in all aspects of Process Engineering implementation and execution based on International Standards. Having strong skills in Project Management, Leadership and team management. Preferably having experience in Ammonia & Urea Major Projects.
Building on our past. Ready for the future<br><br>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.<br><br>Purpose<br><br>You will provide process engineering services on large or mega projects to Worley' and its customers', including technical support and supervision within the process engineering team.<br><br>Responsibilities<br><br>Manage process engineering services that meet Worley', its customers' and applicable statutory and regulatory specifications, on time and within budget. Manage process engineering project requirements. Manage process engineering services such as:participate in relevant meetings, prepare progress reports and comply with required checking procedures;ensure the project scope is clear and that changes comply with project change management processes;provide advice during procurement, construction and commissioning activities. For example, oversee requisitions, technical bid evaluations and purchase order preparation. Act as the process engineering Lead on specific projects. If responsible for a team:outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress; andensure the required services meet Worley, its customers and applicable statutory and regulatory requirements, on time and within budget. Proactively resolve any discrepancies between Worley and its Customer's requirements. Keep up-to-date with the latest developments and technical innovations in process engineering. If required, assist and support junior personnel within the process engineering team. Communicate effectively with the process engineering team and project stakeholders, including the Customer. Identify issues and problems, develop appropriate solutions, and ask for assistance when required.<br>Quality Assurance<br><br>Work within the provisions and guidelines of the Quality Assurance systems.<br><br>Safety<br><br>Responsible for personal safety and working within the Occupational Health & Safety procedures. Competent in implementing HSE in the design process, focuses on process safety and strives to use best practice.<br><br>Education – Qualifications, Accreditation, Training<br><br>Full-Time Bachelor’s Degree in Chemical Engineering from an accredited university. MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.<br><br>Industry Specific Experience<br><br>Extensive work experience at a senior level within the Oil & Gas industry. Must have vast design experience within the oil and gas industry, with last 5 years’ at least, leading a team of process discipline engineers and designers. Extensive technical, practical and leadership experience in the process discipline in the same or similar industry, including experience managing and leading multi-disciplinary projects and teams. <br><br>IT Skills<br><br>Simulations<br><br>Aspen suite, Hysys, Pipesys, Flare Net PRO-II<br><br>Flow Assurance<br><br>Pipe Net Pipesim PVTSim/OLGAPipe Phase TLNETFathom <br><br>Moving forward together<br><br>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.<br><br>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
JOB PURPOSE / OBJECTIVEManage and ensure the successful execution of projects. Primary responsibility is to oversee and implement project management processes, including estimation, planning, scheduling, budgeting, monitoring, and reporting to effectively control project progress and resources.<br>KEY ACCOUNTABILITIESProject Planning & Scheduling Collaborate with project managers, Project engineers and stakeholders to develop detailed project plans, including defining project goals, scope, objectives, deliverables, and milestones. Support the planning engineers to develop project schedules. This involves breaking down project activities, sequencing them, and estimating their durations to establish a timeline for project execution. Evaluate and endorse the planning package documents submitted by contractors. Participate in the kick-off and regular review meetings with contractors to evaluate the progress, address the issues and propose necessary actions. Review and endorse the updated schedule submitted by contractors for progress verification. Support the planning engineer to monitor the critical path during project execution to ensure that necessary actions are taken at the right time to recover the project in case of delay. Control and monitor the resources required for the project, including manpower, equipment, and materials, to ensure that the project is executed as per the schedule through all project phases. Conduct regular site visits to evaluate and control the project progress versus the original schedule and address any variances and problems and propose remedial actions.<br>Project Cost and Data Analysis Work closely with Projects estimators, project managers, project engineers and other stakeholders to support estimate project costs, including labour, materials, equipment, and other expenses. Responsible for developing and managing the projects budgets, tracking, and monitoring costs throughout the project's lifecycle. Responsible to keep the projects budget forecast updated throughout the project's lifecycle. Prepare the yearly & quarterly budget for projects. Responsible for developing and monitoring the department budget. Manage and control projects’ costs, including forecasting, and spend tracking and work closely with project engineers and other stakeholders to ensure that budgets are met as per the planned WBS and cost overruns are identified and addressed. Analyse project performance data to identify trends, variances, and potential areas for improvement and use this information to make recommendations to Project managers, project engineers and other stakeholders. Update the individual master cost control sheet for Major Projects and keep their financial data accurate through all project phases. Review of projects invoices and validate the progress. Analyse EOT (Extension of Time) claims and change order and assess their impact on schedule. Support Project managers, project engineers and other stakeholders to identify potential risks and develop contingency plans to mitigate them. Monitor the project for any unforeseen risks and propose corrective actions if necessary. Undertake any other ad-hoc duties as required.<br>Project Controls & Analysis Monitor and control project progress by using various tools and techniques to collect and analyse data, identifying potential risks and deviations from the project plan. This involves providing regular project status updates, generating reports, and recommending corrective actions when necessary. Identify project resource requirements, such as personnel, equipment, and materials, and coordinating with relevant teams to ensure their availability by monitor resource utilization, optimize resource allocations, and manage any changes or conflicts. Implement monitoring systems and tools to track project progress against the project plan, schedule, and budget. This includes collecting data, analysing project performance, identifying deviations or risks, and recommending corrective actions to keep the project on track. Collaborate with project teams and stakeholders to identify potential risks and develop risk mitigation strategies by monitoring and assessing risk impacts on project objectives and work with stakeholders to implement risk response measures. Assess and manage changes to the project scope, schedule, and budget. This involves evaluating change requests, analysing their impact, and making recommendations for approval or alternative solutions. Implement quality control processes to ensure that project deliverables meet quality standards and client expectations. Identify lessons learned from projects and recommending improvements for future projects. Manage and control of IM/PS modules in SAP S4 Hana through all project phases and from creating the Investment Program until financial close out.<br>Policies, Systems, Processes and Procedures Identify the opportunities for the continuous improvement of Projects systems, policies, processes, and practices. Develop and enhance any procedures and guidelines related to Project Controls whenever is requested<br>Quality, Health, Security, Safety and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality products/services. Reporting Ensure that all relevant reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards. Provide regular project status updates to project managers, projects engineer, stakeholders, and senior management through reports, dashboards, and presentation. Support internal and external audits by representing projects and providing necessary documentation evidence. Qatarization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.<br>QUALIFICATIONS & EXPERIENCEEducation Required : Bachelor’s Degree in Engineering. Preferred: Bachelor's Degree in Mechanical, Chemical, or Civil Engineering.<br>Experience Required : 5-7 years of experience as projects controls engineer in the Petrochemical or Oil & Gas Industry. Employee should have brown field construction experience.<br>Preferred : 7-10 years of experience as projects controls engineer in the petrochemicals industry.<br>Other Job Specific Requirements and/or Vocational Accreditations Third Party Certification (e.g. PMP, PMI, APM etc..) Hand on experience on costing tools/software Certificate of Cost Professional (CCP) Planning and Scheduling Professional Certificate (PSP) Advanced user of MS excels and other MS tools. Languages Required : English - proficient Preferred : Arabic - working knowledge
Job Description<br><br>The Service Desk Analyst – L1 is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
Job Description<br><br>The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
Please submit your CV in English and indicate your level of English proficiency.<br><br>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<br><br>What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br><br>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<br><br>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<br><br>What This Is NOT<br><br>Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate<br><br>What We Look For<br><br>5+ years in software development Core stack: Python (Fast API), Java Script/Type Script (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+<br><br>Why this is hard <br><br>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br><br>How It Works<br><br>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid<br><br>Compensation<br><br>Up to $50/hr equivalent, depending on level and pace. Tasks are estimated at :20 hours each; you set your own schedule.
Company Description H Robert Guild Associates Inc is a telecommunications company headquartered in Belmar, New Jersey, United States. The organization focuses on delivering communication and technology solutions to a diverse range of clients. Team members work with modern systems and infrastructure that support reliable connectivity and technical performance. The company values practical expertise, customer-focused service, and high-quality project delivery. Professionals joining the team can expect to work in a collaborative environment with opportunities to apply and expand their technical skills.<br>Role Description The Audio Visual Engineer is a full-time, on-site role based in Doha, Qatar. This position is responsible for designing, installing, configuring, and maintaining audio visual (AV) systems, including digital signage and video conferencing solutions. Day-to-day tasks include performing system integration, testing equipment, identifying and resolving technical issues, and ensuring all AV components operate reliably and meet project requirements. The role involves collaborating with internal teams, vendors, and clients to understand user needs, provide technical support, and document configurations and procedures. The Audio Visual Engineer is also expected to monitor system performance, implement improvements, and adhere to safety and quality standards.<br>Qualifications<br> <br>Candidates should possess strong skills in Audio Visual (AV) Systems and AV Integration, including design, configuration, and implementation of AV solutions. Candidates should possess skills in Digital Signage systems, including installation, content deployment, and ongoing management. Candidates should possess skills in Video Conferencing technologies, including setup, optimization, and support across various platforms. Candidates should possess skills in Troubleshooting, including diagnosing hardware and software issues and performing corrective maintenance. Relevant qualifications such as a diploma or degree in Electrical Engineering, Electronics, IT, or a related field, or equivalent practical experience. Experience with cabling, networking basics, and AV control systems, along with the ability to read technical drawings and schematics. Strong communication skills, attention to detail, and the ability to work safely and effectively in an on-site, team-oriented environment. Industry certifications in AV or related technologies (e.g., CTS or similar) are beneficial.
Reporting into the Dukhan Programme Manager, this role is responsible for:<br><br>The Procurement Engineer is responsible for all Dukhan procurement activities and deliverables. Working primarily from the Dukhan site, the Procurement Engineer must ensure the Dukhan requirements are met and, through the Dukhan Programme Manager, the role will ensure the relevant stakeholders are informed and up to date on all procurement activities. Ultimately, the role will be responsible for driving the timely execution of onsite procurement requirements whilst working to support the Qatar Branch Office Procurement to develop sourcing solutions and strategies that drive a value-added procurement service.<br><br>Additionally, the Procurement Engineer must be proactive in engaging Dukhan department managers and team leads to better understand extant and emerging requirements and provide solutions or alternatives when issues occur. Whilst responsible to the Dukhan Programme Manager on a day to day basis, the Procurement Engineer will functionally report to and be accountable to the Qatar Branch Office Procurement Officer. As a result, the role will ensure the Qatar Branch Office Procurement Officer is up to date on all on-going and future activities, lessons learned and provided with any Dukhan issues or concerns that require escalation.<br><br>Core Activity<br><br>Responsibilities Of The Dukhan Procurement Engineer Include<br><br> Development and implementation of a tailored Dukhan Procurement Plan, whilst ensuring adherence to BAE Systems Procurement Functional governance. In coordination with the Qatar Branch Office Procurement Officer, engaging BAE System Procurement function to ensure relevant stakeholders remain informed and up to date on technical activities. Be the Procurement Focal Point for all on-base FSR’s, managing and measuring the day to day contractual performance of the FSR’s iaw. their relevant commercial framework. Provide monthly management reports on FSR performance to relevant Procurement Functional individuals who hold responsibility for the respective suppliers. Provide VFM analysis on FSR performance against their contractual framework, making suggests to the Procurement Function and Qatar Branch Office stakeholders as to routes to additional efficiency/cost savings in future contract negotiations Remain proactive in communications with all stakeholders for the identification and on-going management of Dukhan requirements. Develop knowledge of local markets and suppliers to better inform the ability to meet requirements. Carry out tenders to ensure the most suitable suppliers are utilised whilst implementing cost saving strategies to achieve project cost targets for high value items. Collaborate effectively with all requirement owners to ensure appropriate supplier are engaged and end-user requirements fully understood and communicated. Regularly inform relevant stakeholders on lead times to manage end-user expectations. Engage the Dukhan department managers to ensure mutual understanding and management of the onshore order book, commitment and spend profiles Establish robust, trusted relationships with suppliers for current and potential future requirements, across the Qatar program. Ensure the Qatar Branch Office Procurement Officer is provided with regular updates on supplier activities and lessons learned for application across the Qatar programme Following procurement function guidance and process, raise all relevant documentation related to Dukhan orders and demands. Engage Dukhan stakeholders to drive timely complete of purchase order documentation in-line with requirements. Prepare and agree the appropriate Procurement artefacts are in place to facilitate successful contract execution with any Qatari Suppliers (e.g. DMF’s, Purchase Orders, Payment Plans, CoA’s, and Invoice Transaction). Work closely with relevant stakeholders within Qatar Branch Office to ensure all Supplier invoices are processed and paid in timely manner e.g. Finance Manager. Manage all supplier visits to Dukhan, taking careful consideration of rules and regulations of an active military airbase. Implementation of manageable solution for turnkey, repeatable solutions. Provide comprehensive documentation, on a monthly basis, to inform all UK, Qatar Branch Office and Dukhan personnel on procurement activities. Establish close working relationships with legal and export control functions to ensure all onshore procurement activities are legal and compliant. Ensure any new potential Qatari Suppliers are taken through the due diligence process, in full, prior to engagement. Be present with suppliers and vendors, at their location, to help mature requirement understanding. E.g., producing and collecting samples for further discussions and subsequently providing feedback.<br><br>The Procurement Engineer will often be suppliers only point of contact with BAE Systems, as a result, the Procurement Engineering is expected to act professionally at all times, demonstrating BAE Systems behaviours whilst representing the organisation.<br><br>Requirements<br><br>Essential:<br><br>Qualified, or working towards MCIPs Level 5. A minimum of two years’ experience in a Procurement Engineer role or similar. Experience working in the Middle East. Knowledge of the applicable laws and regulations in both the UK and Qatar. Excellent communication skills with the ability to promote change and communicate effectively with a diverse range of stakeholders. Strong organizational and motivational skills. Able to engage suppliers and vendors from varying cultures with tact and diplomacy. Proven capability in resolving complex issues whilst managing end-user expectations. Ability to react quickly, and positively to change. Competent in the use of IT, spreadsheets, word processing and database management. Must be able to coordinate multiple priorities in a dynamic operating environment, working with a high degree of autonomy. Fluent in English (minimum IELTS 7.0/CEFR C1 for non-native English speakers). Valid Qatar driving license.<br><br>Desirable<br><br>Experience working with a Military customer or in a Military environment. Ability to speak languages common in Qatar i.e., Hindi, Tagalog, Nepali or Arabic.