DevOps Engineer Jobs in Qatar

<strong>Overview<br><br></strong><strong>Overview</strong><strong>: <br><br></strong>Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.<br><br>Microsoft Corporate, External and Legal Affairs (CELA) has an opening for a motivated, skilled and talented corporate and government affairs professional to support innovation, drive the diffusion of artificial intelligence, and build trust with key external stakeholders, including by: (1) leading, managing and inspiring members of the CELA Middle East team; (2) providing market leading government affairs and public policy advice, support and counsel to the Middle East Area Vice President and wider Microsoft Customer &amp; Partner Solutions (MCAPS) team in Middle East; (3) partnering with the MCAPS business to achieve the company’s revenue, deployment and growth objectives; and (4) supporting the company’s public policy objectives in a wide range of areas. The role reports to Jeff Bullwinkel, VP &amp; Deputy General Counsel for Europe, the Middle East and Africa (EMEA).<br><br><strong>Responsibilities<br><br></strong><strong>Primary responsibilities include</strong><strong>:<br><br></strong><ul><li>Team Leadership and People Management: The CELA Middle East Lead will lead, manage, coach, and develop a talented team of government affairs specialists and other business professionals and also oversee and orchestrate a larger community of CELA professionals focused on Middle East, inspiring them to achieve high impact, top performance and individual growth.</li><li>Cloud and AI Adoption and Public Policy Engagement: The CELA Middle East Lead will support innovation, drive the diffusion of artificial intelligence, and build trust with key external stakeholders, with a focus on accelerating our customers’ move to the cloud and adoption of AI-powered solutions. This individual will devote considerable time externally focused on positioning Microsoft as the most trusted, responsible and inclusive cloud and AI services provider. In that connection, the larger CELA Middle East team is responsible for promoting an enabling public policy environment in Middle East with a focus on new and emerging regulations relating to digital services, digital markets, data, and AI. </li><li>Public Affairs and External Communications: The CELA Middle East lead will be responsible for ideating, developing, and executing public affairs and external communications relating to CELA’s work, with an emphasis on creating and driving high-impact campaigns aimed at connecting with key external stakeholders, influencing public policy debates and outcomes, and building trust with the larger communities we serve in the Middle East. </li><li>MCAPS Digital Transformation Support: The CELA Middle East lead will help to coordinate the legal services support for sales teams across the region. The successful candidate must be able to blend corporate affairs and public policy guidance and business-focused insights to conceive and implement creative solutions, with a focus on supporting the digital transformation of Microsoft’s existing and new customers. </li><li>Trusted Advisor: The CELA Middle East Lead will serve as a trusted advisor and counselor to the Middle East Area Vice President and their leadership team and will serve as a member of the MCAPS Middle East business leadership team.</li><li>Microsoft Runs on Trust: The CELA Middle East Lead will serve as a primary CELA representative on the Middle East MCAPS Compliance Committee and will play a key role in ensuring the MCAPS business runs on trust, complies with the law, and adheres to company policies.</li><li>CELA EMEA and Global Leadership Teams: The CELA Middle East lead will be an important part of the CELA EMEA Leadership team and be expected to make positive and active contributions to this diverse and dynamic community, including contributing to the setting of strategy, tactics and commitments in support of the company’s and the department’s long-term, annual and quarterly goals. </li><li>Budget, Vendor and Outside Counsel Coordination: The CELA Middle East Lead will manage the CELA Middle East budget and drive synergies in management and retention of strategic advisors, outside counsel, and other vendors.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Required Qualifications<br><br></strong><ul><li>Graduate degree in political science, public policy, law, or a related field. </li><li>Extensive experience across corporate and/or field environments managing complex regulatory, government affairs, public affairs, legal, or related policy matters. </li><li>Demonstrated experience leading teams and serving as a trusted advisor to senior executives, with executive presence and the ability to operate effectively across complex, matrixed organizations.</li><li>People leadership experience, with a track record of coaching, developing, motivating, and inspiring high-performing teams. </li><li>Highly developed written and verbal communication skills in English, with the ability to provide clear, pragmatic government affairs and public policy advice in a business context.</li><li>This role requires proficiency in written, reading, and conversational Arabic &amp; English as all business operations as well as customer communications are conducted in Arabic &amp; English.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Proven ability to navigate ambiguity, assess and mitigate risk, adapt to rapidly changing circumstances, and make sound decisions in complex environments.</li><li>Experience acting as an internal and/or external spokesperson and engaging effectively with senior public and private sector leaders.</li><li>Demonstrated ability to develop and execute medium-to-long-term strategies and advocacy campaigns involving complex issues and multiple stakeholders.</li><li>Prioritization and program management skills, with the ability to focus teams on the highest-impact activities in resource- and time-constrained environments.</li><li>Track record of building trusted relationships, collaborating across functions, facilitating effective problem resolution, and contributing to collective success.</li><li>Demonstrated growth mindset, including experimentation, learning from successes and failures, and driving resolution with urgency.</li><li>Demonstrated commitment to high ethical standards, integrity, and inclusive leadership.<br><br></li></ul>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <strong>requesting accommodations.</strong>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26143955<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Um Al Saneem Street, Zone 36, Street 827, Building 21, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Rooms Team<br><br></strong><ul><li> Champions the brand’s service vision for product and service delivery.</li><li> Communicates a clear and consistent message regarding departmental goals to produce desired results.</li><li> Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li><li> Monitors and promotes room rates, specials, and promotions at the residence.<br><br></li></ul><strong>Managing Profitability<br><br></strong><ul><li> Analyzes service issues and identifies trends.</li><li> Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li><li> Reviews and audits expenses.<br><br></li></ul><strong>Managing Revenue Goals<br><br></strong><ul><li> Monitors Rooms operations sales performance against budget.</li><li> Reviews reports and financial statements to determine Rooms operations performance against budget.</li><li> Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.</li><li> Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br><br></li></ul><strong>Ensuring and Providing Exceptional Customer Service<br><br></strong><ul><li> Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li><li> Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li><li> Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li><li> Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li><li> Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.</li><li> Responds to and handles guest problems and complaints.</li><li> Uses personal judgment and expertise to enhance the customer experience.</li><li> Stays available to solve problems and/or suggest alternatives to previous arrangements.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li><li> Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li> Ensures that employees understand expectations and parameters for Room duties.</li><li> Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br><br></li></ul><strong>Managing and Conducting Human Resources Activities<br><br></strong><ul><li> Interviews and hires employees.</li><li> Ensures employees are treated fairly and equitably.</li><li> Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).</li><li> Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li><li> Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li><li> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li><li> Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li><li> Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li><li> Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li><li> Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br> Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>Turner &amp; Townsend is currently recruiting for a Senior Planner to join our data centre team in Qatar.</p><br><p>With a market leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a career with Turner &amp; Townsend.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Implement Project Planning &amp; Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations</li><li>Assess, review and monitor detailed Primavera P6 schedules including WBS, activities, relationships, constraints, and resource loading according to Client Specifications.</li><li>Conduct schedule analysis, forecasts, and performance tracking (e.g., SPI, CPI, Earned Value)</li><li>Integrate various contract packages into master plan schedule</li><li>Review contractor’s submitted schedule and make recommendations to client</li><li>Prepare regular internal/external weekly and monthly progress report for management and client</li><li>Develop a project control procedure to monitor the progress of project.&nbsp;</li><li>Interact with contractor and verify the project data to update project schedule</li><li>Support project management in key decision-making with reliable scheduling insights</li><li>Develop mitigation plans</li><li>Assess any contractor’s extension of time claim and prepare defense claim report</li><li>Put forward recommendation report for any contractor’s EOT claim</li><li>Analyze critical path and constraints to determine the effect of changes to project schedule.&nbsp;Ensure that the Financial Periods are set and followed by the Contractor in the Schedule</li><li>Analyze and highlight the overall schedule impact of any variance / change order.&nbsp;</li><li>Prepare resourcing plans for the overall and individual project phases, identifying any excessive peak numbers and making recommendations for peak leveling.&nbsp;</li><li>Ensure that schedule related from vendors, suppliers, engineering and construction contractors of projects is provided as feedback into the planning and scheduling systems.&nbsp;</li><li>Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced.&nbsp;</li><li>Provide onsite progress measurement and verification of billing.&nbsp;&nbsp;</li></ul><br>Qualifications<br><ul><li>10+ years of experience in project planning and scheduling.</li><li>Track record of working on the construction of hyperscale Data Centre projects from inception to completion.</li><li>Expert experience level using project scheduling tools (MS Project, Primavera P3, P5, P6), Excel, PowerPoint and Power BI.&nbsp;</li><li>Proven experience with resource loading, cost/schedule integration, and baseline management</li><li>Experience in coordinating multiple sources of schedule performance data into a master schedule platform and deliver project status reports required for large scale projects.</li><li>Strong technical understanding of construction methodologies and contract terms.</li><li>Familiarity with international project management standards (PMI).</li><li>Ability to lead, coordinate &amp; organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required.&nbsp;</li><li>The tenacity and drive to inject value and create solutions.&nbsp;</li><li>Develops good working relationships with project team.&nbsp;</li><li>Excellent communication and interpersonal skills</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</em></p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at&nbsp;www.turnerandtownsend.com/</em></p><br><p>SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

<p> <strong>Rixos Premium Qetaifan Island North</strong> </p> <p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p> <ul> </ul> <br> Job Description <br> <p>A Guest Relations Manager oversees the guest journey to ensure exceptional service, manages a team to achieve high standards, resolves guest concerns, and analyses guest feedback and operational data. This role requires leadership, strong communication, and a deep passion for guest satisfaction, often requiring experience in front office or operations and proficiency with property management systems like Opera. The manager is responsible for implementing guest service standards, developing staff, managing reputation, and contributing to the hotel's profitability while maintaining service quality. </p> <p>Primary Responsibilities </p> <ul> <li>Develops high quality of positive relationships with all guests, peers, team members, business partners and potential clients. </li> <li>Champion for hotel online and offline reputation. </li> <li>Take ownership of guest voice though TrustYou platform. Reply to guest feedback across all platforms and channels appropriately and in timely manner. Investigate guest comments when necessary. </li> <li>Ensure the integrity of online ratings such as TripAdvisor. </li> <li>Analyze guest feedback and identify areas of improvement. Communicate with concerned department heads and drive action plans. </li> <li>Utilize all guest feedback platforms to analyze trends, eliminate issues and prevent problems. </li> <li>Review industry trends for new and innovative product and service opportunities. </li> <li>Lead the quality meeting. </li> <li>Champion for the hotel brand standards. Work with all department heads to ensure that all areas are compliant and yearly audits are passed successfully. </li> <li>Internally audit the hotel periodically. </li> <li>Champion for employee recognition program to drive further guest engagement. </li> <li>Champion for Sparkle program. Encourages other departments to participate in delivering elevated guest experiences. </li> <li>Conduct regular meetings with associate to check on their service sequences, product knowledge and other relevant information. </li> <li>Obtain feedback from guest and employees then propose on strategies to improve the guest experience. </li> <li>Monitor the entire VIP experience. </li> <li>Ensures that the team is perfectly aware of all the offers available in the hotel and promotes them to the guests. </li> <li>Familiar with the hotel's environment and competing hotel. </li> <li>Ensures that the loyalty program is promoted and endorsed positively to drive enrolment. </li> <li>Enforces hotel policies when required. </li> <li>Spot checks on team members product knowledge and document any areas of improvement. </li> <li>To spot check the executive lounge periodically and engage with the guest during peak periods. </li> <li>Drives upsell and cross sell initiatives. </li> <li>Ensure that loyalty program retro claim is followed up promptly and do not exceed 1%. </li> <li>Ensures that hotel premises and equipment are always well presented and that they remain in good condition. </li> <li>Maximize revenues and effectively control cost. </li> <li>Ensure the lobby area is always compliant to the brand standards. </li> <li>Adhere to all operating standard procedures, hotel policies and brand standards. </li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. </li> <li>Responsible to oversee pre arrival and post departure queries. </li> <li>Ensures employees are representative of the brand. Grooming is in accordance to standard. </li> <li>Spot check on guest room randomly and make a report to ensure rooms are free of defect and fully functional. </li> <li>Maintain a constant, visible physical presence in public areas especially during peak periods. </li> <li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. </li> <li>Monitor and check room allocation for VIPs, elite members and repeaters. </li> <li>Welcome and bid farewell VIPs. </li> <li>Monitor the inventory of office supplies of business centre and guest relations. </li> <li>Monitor and maintain consistent sequence of services. </li> <li>Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. </li> <li>Able to assist front desk operations when required. </li> <li>Ensures the whole team is up to date with the sales priorities for the day, room inventory, business forecast. </li> </ul> <br> Qualifications <br> <p>Qualifications &amp; Skills: </p> <ul> <li>Minimum 3 years of experience in a similar role at a 5-star hotel; local knowledge will be an advantage. </li> <li>A strong academic background with a degree in Hospitality Management or a related field. </li> <li>A good Russian speaking, and proficiency in additional languages is a plus. </li> <li>Proficiency in front office-related software, including Opera PMS, Microsoft Office applications, CRM systems, and MC software. </li> <li>Strong managerial and leadership abilities, with the capability to lead, mentor, and develop a diverse, multicultural team. </li> <li>Exceptional interpersonal and communication skills, coupled with a warm and professional demeanour to deliver outstanding guest service. </li> </ul> <p>Competencies </p> <ul> <li> Good communication and customer contact skills </li> <li> Service oriented with an eye for details </li> <li> Ability to work effectively and contribute in a team </li> <li> Self-motivated and energetic </li> <li> Must be well-presented and professionally groomed at all times </li> <li> Understanding and ability to work in a multi-cultural environment </li> <li> Embodies competitive spirit and skills based on Accor s capability framework: </li> <li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications &amp; Skills: </h4><ul><li>Minimum 3 years of experience in a similar role at a 5-star hotel; local knowledge will be an advantage. </li><li>A strong academic background with a degree in Hospitality Management or a related field. </li><li>A good Russian speaking, and proficiency in additional languages is a plus. </li><li>Proficiency in front office-related software, including Opera PMS, Microsoft Office applications, CRM systems, and MC software. </li><li>Strong managerial and leadership abilities, with the capability to lead, mentor, and develop a diverse, multicultural team. </li><li>Exceptional interpersonal and communication skills, coupled with a warm and professional demeanour to deliver outstanding guest service. </li></ul><p>Competencies </p><ul><li> Good communication and customer contact skills </li><li> Service oriented with an eye for details </li><li> Ability to work effectively and contribute in a team </li><li> Self-motivated and energetic </li><li> Must be well-presented and professionally groomed at all times </li><li> Understanding and ability to work in a multi-cultural environment </li><li> Embodies competitive spirit and skills based on Accor s capability framework: </li><li>o Open minded, Guest centric </li><li>o Self-Confident, Good communication, Team player </li><li>o Proactive and Initiative and Business Awareness and Improvement</li></ul>

<strong>Title<br><br></strong>AFCAP V: Large Area Maintenance Shelter Specialist<br><br>At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.<br><br>Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions. <br><br>Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact. <br><br><em>Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.  <br><br></em><strong>Belong, Connect, Grow, with KBR! <br><br></strong><strong>Program Summary<br><br></strong>KBR’S AFCAP V group provides ongoing support and operations services to the United States Air Force. <strong>This position will be based in Qatar and travel to additional locations in the Middle East. <br><br></strong><strong>Job Summary<br><br></strong>The <strong><em>AFCAP Large Areas Maintenance Shelter Specialist</em></strong> is responsible for setup, maintenance, and the dismantling of large area maintenance shelters.<br><br><strong>Roles And Responsibilities<br><br></strong><ul><li>Performs inspection, installation, operation, maintenance, repairs, and disposal of LAMS/BEAR structures and related systems.</li><li>Read, comprehend, plan, and execute instructions and procedures outlined in manufacturers’ operation and maintenance manuals.</li><li> Leads and supervises other personnel as required. Schedules and coordinates equipment, materials, and personnel required for shelter work activities.</li><li>Erect, maintain, and dismantle large area maintenance shelters ensuring they are operational and meet safety standards.</li><li>Oversee the inventory, storage, and maintenance of tools and equipment used within the shelters.</li><li>Provide technical assistance and troubleshooting for shelter-related issues, ensuring minimal downtime and efficient operations.</li><li>Ensure all activities within the shelter comply with safety regulations and protocols to protect personnel and equipment.</li><li>Maintain accurate records of maintenance activities, equipment status, and any incidents, and report these to supervisors as required.</li><li> Develops, completes, and reviews records, maintains tools and equipment, and performs various cleanup activities.</li><li>Job may require moderate to heavy lifting.</li><li>Observes, follows, and ensures others adhere to all safety rules and procedures, including wearing required personal safety equipment.</li><li>Performs other duties as assigned.<br><br></li></ul><strong>Working Environment<br><br></strong><ul><li>Work will be indoors and outdoors.</li><li>Exposure to heat, cold, dust, noise, chemicals may occur.</li><li>Overtime and shift work may be required depending on contractual needs as well as occasional to frequent travel.</li><li>Employees must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions.</li><li>Task specific work environment training may be provided.</li><li>Must be prepared to function in a wartime or contingency environment to support U.S. interests.<br><br></li></ul><strong>Physical Activities<br><br></strong><ul><li>Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending.</li><li>Work may require using and wearing personal protective equipment such as hearing and eye protection, hard hat and steel-toed boots as well as Individual Protective Equipment (IPE).</li><li>Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc.</li><li>Work requires moderate physical exertion including walking to operating areas and walking upstairs.<br><br></li></ul><strong>Material &amp; Equipment Directly Used<br><br></strong><ul><li>May be exposed to potentially hazardous conditions that require wear of hard hats, gloves, steel toed boots, hearing protection, safety glasses and other personal protection equipment (PPE); may be required to push, pull, and lift heavy equipment.</li><li>Use of Land Mobile Radios, cell phones, laptops, and other devices to maintain contact and accountability of work activities.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li>High School diploma or equivalent required.</li><li>Minimum of Ten (10) years of related experience.</li><li>3-5 years of leadership and/or supervisory experience</li><li>Ability to interpret drawings, specifications, and schematics.</li><li>Must be a U.S. Citizen with a current U. S. Driver's License.</li><li>Must possess passport book (not passport card) with at least 13 months of remaining validity AND 6 blank visa/stamp pages remaining</li><li>Must have and maintain a valid U. S. SECRET Security Clearance<br><br></li></ul><strong>Skills<br><br></strong><ul><li>Great communication, analytical, pro-active, well organized, results-oriented, and a team player.</li><li>Able and willing to work periods of long hours to meet mission requirements.</li><li>Expertise in the setup, maintenance, and repair of large area shelters and related equipment.</li><li>Ability to conduct, reconcile, and report on asset inventories.</li><li>Military experience in a contingency environment and knowledge and experience working with government contracts preferred.</li><li>Experience in contingency environments as well as knowledge &amp; experience working with government contracts.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Certification or advanced training in maintenance and repair of large area shelters or similar structures.<br><br></li></ul><strong>KBR Benefits<br><br></strong>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.<br><br>Belong, Connect and Grow at KBR<br><br>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.<br><br>KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.<br><br><strong>R3000695</strong>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br> Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>Turner &amp; Townsend is currently recruiting for a Senior Planner to join our data centre team in Qatar.</p><br><p>With a market leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a career with Turner &amp; Townsend.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Implement Project Planning &amp; Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations</li><li>Assess, review and monitor detailed Primavera P6 schedules including WBS, activities, relationships, constraints, and resource loading according to Client Specifications.</li><li>Conduct schedule analysis, forecasts, and performance tracking (e.g., SPI, CPI, Earned Value)</li><li>Integrate various contract packages into master plan schedule</li><li>Review contractor’s submitted schedule and make recommendations to client</li><li>Prepare regular internal/external weekly and monthly progress report for management and client</li><li>Develop a project control procedure to monitor the progress of project.&nbsp;</li><li>Interact with contractor and verify the project data to update project schedule</li><li>Support project management in key decision-making with reliable scheduling insights</li><li>Develop mitigation plans</li><li>Assess any contractor’s extension of time claim and prepare defense claim report</li><li>Put forward recommendation report for any contractor’s EOT claim</li><li>Analyze critical path and constraints to determine the effect of changes to project schedule.&nbsp;Ensure that the Financial Periods are set and followed by the Contractor in the Schedule</li><li>Analyze and highlight the overall schedule impact of any variance / change order.&nbsp;</li><li>Prepare resourcing plans for the overall and individual project phases, identifying any excessive peak numbers and making recommendations for peak leveling.&nbsp;</li><li>Ensure that schedule related from vendors, suppliers, engineering and construction contractors of projects is provided as feedback into the planning and scheduling systems.&nbsp;</li><li>Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced.&nbsp;</li><li>Provide onsite progress measurement and verification of billing.&nbsp;&nbsp;</li></ul><br>Qualifications<br><ul><li>10+ years of experience in project planning and scheduling.</li><li>Track record of working on the construction of hyperscale Data Centre projects from inception to completion.</li><li>Expert experience level using project scheduling tools (MS Project, Primavera P3, P5, P6), Excel, PowerPoint and Power BI.&nbsp;</li><li>Proven experience with resource loading, cost/schedule integration, and baseline management</li><li>Experience in coordinating multiple sources of schedule performance data into a master schedule platform and deliver project status reports required for large scale projects.</li><li>Strong technical understanding of construction methodologies and contract terms.</li><li>Familiarity with international project management standards (PMI).</li><li>Ability to lead, coordinate &amp; organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required.&nbsp;</li><li>The tenacity and drive to inject value and create solutions.&nbsp;</li><li>Develops good working relationships with project team.&nbsp;</li><li>Excellent communication and interpersonal skills</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</em></p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at&nbsp;www.turnerandtownsend.com/</em></p><br><p>SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

General Information<br><br><strong>Ref #</strong> 236181<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Corporate &amp; Commercial<br><br><strong>Closing Date:</strong> 2026-10-25<br><br><strong>Description<br><br></strong><strong>About the Role<br><br></strong>As Manager Business Finance, this role is responsible for the preparation of financial and strategic information, monitoring variance against the budget, evaluating opportunities/risks, and implementation of cost control. Supporting the middle management business with financial business cases, dashboards and analyses. Focus on value-added, meaningful, and insightful reporting and analyses for Senior Management in Finance and middle management Business. Organize and manage requests from Senior Management Finance, set priorities and manage daily work of team members. Ensuring compliancy with QR accounting policies and procedures.<br><br><strong>Your Duties Would Include<br><br></strong><ul><li>Develop, monitor and review, Internal Accounting Policies and Standard Operating Procedures for each area of operation within the business unit, in line with business needs, with focus on process improvement and internal control.</li><li>Facilitate risk management process and mitigation activity through appropriate trend analysis and impact modelling on company business operations, initiatives, projects, strategic goals and objectives.</li><li>Establish and enforce proper accounting methods for financial accounting and oversee month end / year end closing activities.</li><li>Develop advanced financial models and conduct analysis using a broad range of quantitative tools and techniques (trend analyses on past financial and operational performance, root cause analyses, analysis of profitability drivers, scenario modelling for future options, unit-cost benchmarking).</li><li>Responsible to participate in the annual strategic planning process - this may encompass industry and market trends and analysis, SWOT analysis, scenario analysis and planning, budgeting and forecasting, strawman development and sensitivity analysis.</li><li>Develops business partner relationship functionality with leaders of assigned area of responsibility.</li><li>Introduce a way of thinking culture that causes people with the authority to recommend feasible projects to firstly consider the value, risk and relative priority as a fundamental element of submitting the project proposal.</li><li>Prepare, analyse, enhance and present on monthly basis KPI performance to budget holders, analyzing revenue / expenditure variance ensuring that actual income and expenditure remains in line with plan, and analysis are submitted on a timely manner for both the user department and Finance Department.</li><li>Prepare, analyse and present on quarterly basis rolling forecast to business and financial stakeholders.</li><li>Analyse actuals, forecasts, and budgets and prepare analyses for senior management of Cargo and corporate performance against benchmarks.</li><li>Review commercial contracts and business proposals, to be in line with policies and procedures.</li><li>Accountable to present an objective view of the financial situation and provide sound recommendation for the allocation of resources in the most efficient way to achieve business objective.</li><li>Delivering on-going financial analysis and insight driven guidance through a continuous review, analysis, cost reduction initiatives and targets.</li><li>Lead, direct and manage the preparation, execution and analysis of the budgeting process on a timely manner and in accordance with the CFO directives on cost efficiencies for Direct Operational Costs, Manpower and Overheads and challenging budget holders to ensure optimum utilization of resource.</li><li>Enhance the presentation and analysis submitted to Cost Management Committee (CMC) and conduct post CMC analysis for major capital projects and spends.</li><li>Conduct in-depth analysis on a variety of complex strategic and business projects/issue, extracting and analysing data, presenting the findings and making recommendations directly to the business.</li><li>Responsible for monitoring expenditure variances on ongoing basis and ensuring the actual expenditure in line with planned/budget. Lead investigation when variances are significant taking necessary control action.</li><li>Prepare / Review financial forecasts and address the risks and opportunities coming from the forecast.</li><li>Control over Inventory process and ensure that stock levels are within the acceptable order and reorder quantities.<br><br></li></ul><strong>Be part of an extraordinary story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible.<br><br>Qualification<br><br><strong>Qualifications - External<br><br></strong>The ideal candidate should possess the following:<br><br><ul><li>Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience</li><li>Experience Experience in B2C, Loyalty &amp; Marketing </li><li>Must have the ability to analyse, interpret data and present effectively.</li><li>At least 5 years in management role.</li><li>Experience working to tight internal reporting timescales and managing responsibilities/work interruptions, while meeting deadlines.</li><li>Good knowledge of internal finance system.</li><li>Knowledge of cost center accounting, preparing budgets and forecasts.</li><li>Strong analytical skills with the ability to review variances, understand business cycle and their impact on the profit and loss account.</li><li>Must have excellent computer skills, including Microsoft Excel, Word, MS Access and Power Point and have proficiency with Oracle Financials.</li><li>Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=236181

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales &amp; Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing &amp; Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing &amp; Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>在全球百余家备受认可的丽思卡尔顿酒店中，每位员工都力争为宾客缔造历久弥新的非凡体验－恒久隽永，难以忘怀。全球各地的酒店英才在此汇聚，匠心呈献终生难忘的珍贵时光，我们深信，创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。<br><br>我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆，我们也为宾客悦享真诚关怀和舒心体验而深感自豪。<br><br>您的职责是始终以优雅风度用心提供周到服务，践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基，指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功，赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队，学习我们的员工承诺、信条和服务准则，践行黄金标准，磨炼您的技能。我们在此承诺，每一位员工都将为选择这份事业和拥有出色同事感到自豪。<br><br>加入丽思卡尔顿，便是加入万豪国际集团的非凡品牌组合。<strong>从这里扬帆起航</strong> ，发挥个人价值，<strong>追求</strong> 人生目标，<strong>融入</strong> 卓越国际团队，<strong>展现</strong> 真我风采。

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales &amp; Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing &amp; Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing &amp; Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>在全球百餘家備受認可的麗思<strong>卡</strong> 爾頓酒店中，<strong>每</strong> 位員工都力爭為賓客締造<strong>歷</strong> 久彌新的非凡體驗－恆久雋永，難以忘懷。全球各地的飯店英才在此匯聚，匠心呈獻終生難忘的珍貴時光，我們深信，創意靈感、貼心關懷和將心比心是我們走向成功的核心所在。<br><br>我們無時無刻不在超越飯店行業的要求、樹立豪華服務的標杆，我們也為賓客悅享真誠關懷和舒心體驗而深感自豪。<br><br>您的職責是始終以優雅風度用心提供周到服務，踐行麗思<strong>卡</strong> 爾頓「黃金標準」。黃金準則是麗思<strong>卡</strong> 爾頓的品牌根基，指引我們一<strong>步步</strong> 走向更好。正是這一品牌根基和文化理念使麗思<strong>卡</strong> 爾頓一<strong>步步</strong> 邁向成功，贏得了全球豪華飯店品牌佼佼者的聲譽。加入麗思<strong>卡</strong> 爾頓團隊，學習我們的員工承諾、信條和服務準則，實踐黃金雕準，磨練您的技能。我們在此承諾，<strong>每</strong> 一位員工都將為選擇這份事業和擁有出色同事感到自豪。<br><br>加入麗思<strong>卡</strong> 爾頓，便是加入萬豪國際集團的非凡品牌組合。從<strong>這裡</strong> 揚帆啟程，發揮個人價值，<strong>追求</strong> 人生目標，<strong>加入</strong> 卓越國際團隊，<strong>展現</strong> 真我風采。

<strong> Welcome to Your Next Adventure!<br><br></strong>The Senior Procurement &amp; Demand Planning Manager owns the end-to-end procurement strategy and demand forecasting process for Snoomart's grocery Q-Commerce dark store network. This role sits at the intersection of Commercial, Supply Chain, and Finance, translating sales and category plans into accurate demand forecasts, resilient supplier contracts, and optimized inventory investment.<br><br>The role leads and develops the Procurement Coordinator team, drives supplier negotiations at a strategic level, and builds the forecasting and planning discipline needed to sustain high service levels while minimizing working capital tied up in stock<br><br><strong> What You’ll Get Your Hands On<br><br></strong><strong>Demand Planning &amp; Forecasting<br><br></strong><ul><li>Own the end-to-end demand forecasting process across all categories, combining historical sales, promotional calendars, seasonality, and category growth plans.</li><li>Run a regular Sales &amp; Operations Planning (S&amp;OP) cadence with Commercial, Category Management, and Operations to align forecast, supply, and inventory targets.</li><li>Continuously track forecast accuracy and bias, and refine forecasting models and assumptions to reduce error over time.</li><li>Translate campaign and promotional plans from Marketing/Commercial into incremental demand and procurement requirements.<br><br></li></ul><strong>Strategic Procurement &amp; Supplier Management <br><br></strong><ul><li>Develop and execute the category-level procurement strategy, balancing cost, service level, and supply continuity.</li><li>Lead negotiations on pricing, payment terms, rebates, and service-level agreements with key suppliers and distributors.</li><li>Build a supplier segmentation and performance framework, identifying strategic, preferred, and at-risk suppliers.</li><li>Identify and onboard alternate/backup suppliers to reduce single-source risk on critical SKUs.</li><li>Own supplier contract renewals and lead periodic business reviews with top suppliers.<br><br></li></ul><strong>Inventory &amp; Working Capital Optimization<br><br></strong><ul><li>Set target stock cover and safety stock levels by category, balancing availability against inventory holding cost.</li><li>Identify slow-moving, excess, and at-risk stock, and drive corrective action plans with Category Management.</li><li>Partner with Finance to monitor inventory investment against budget and working capital targets.<br><br></li></ul><strong>Team Leadership &amp; Process Governance<br><br></strong><ul><li>Lead, coach, and develop the Procurement Coordinator(s), setting priorities and reviewing daily ordering and supplier performance.</li><li>Establish and maintain procurement and planning SOPs, ensuring consistency across categories and stores.</li><li>Drive system and process improvements in Odoo and related planning tools to increase forecasting and ordering efficiency.<br><br></li></ul><strong>Reporting &amp; Stakeholder Management<br><br></strong><ul><li>Prepare and present forecast accuracy, service level, and inventory performance reports to senior leadership.</li><li>Act as the escalation point for major supply risks (shortages, price shocks, disruptions) and coordinate mitigation plans.</li><li>Partner cross-functionally with Commercial, Operations, and Finance to align on category growth and supply plans.<br><br></li></ul><strong>‍♂️ The Magic You Bring<br><br></strong><ul><li>5-8 years of experience in procurement, demand planning, or supply chain roles, with at least 2 years in a senior or team-lead capacity.</li><li>Bachelor's degree in Supply Chain Management, Business, Logistics, Statistics, or a related field; a Master's degree or professional certification (CPIM, CSCP, or similar) is an advantage.</li><li>Experience in FMCG, grocery retail, e-commerce, or Q-Commerce environments strongly preferred.</li><li>Proven track record of leading supplier negotiations and improving forecast accuracy or service levels.</li><li>Experience managing or mentoring junior procurement/planning staff.</li><li>Experience with ERP systems (Odoo preferred) and inventory/order management platforms.</li><li>Working knowledge of BI/reporting tools (Power BI, Looker Studio, or similar).</li><li>Strong quantitative and statistical skills for forecasting and inventory modelling.</li><li>Advanced proficiency in Excel/Google Sheets; experience with demand planning or forecasting tools is a strong plus.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks &amp; Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!

General Information<br><br><strong>Ref #</strong> 232951<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Corporate &amp; Commercial<br><br><strong>Closing Date:</strong> 2026-10-15<br><br><strong>Description<br><br></strong><strong><strong>About the Role<br><br></strong></strong>Responsible for managing business requirements and ensuring that the IT solutions meet the stated business objectives. Activities may involve requirements gathering, analysis, documenting functional and interfaces specifications, non-functional requirements, preparing test scenarios and test cases, executing system tests, support business user acceptance tests, support business roll-out and provide post go-live 2nd level system support. Responsible for analysing and documenting business cases, business processes and new system requirements for assigned business areas. Works with the business to define requirements and develops business cases for divisional projects.<br><br><strong>Your Duties Would Include<br><br></strong><ul><li>Investigate and analyse business operational requirements, identify problems and opportunities.</li><li>Capture and document business requirements in conjunction with internal and external stakeholders.</li><li>Assist in the analysis of stakeholder objectives and business priorities.</li><li>Support business units in preparation of business cases for automation, IT solution procurement processes.</li><li>Support business units in preparation of business cases for automation, including where procurement processes are involved, and identify tangible &amp; intangible benefits, project NPV, ROI etc.</li><li>Work along-side QRIT Account Management team to deliver IT solutions that meet the business needs.</li><li>Analyse and document the business requirements, system interface specifications and non-functional requirements, strictly following the QRIT SGI guidelines and templates.</li><li>Ensure timely reviews and sign-off of the documentation.</li><li>Conduct domain and requirements training sessions for the software delivery teams.</li><li>Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.</li><li>Manage interactions with external / internal IT teams for designing and documenting the system interfaces ▪?Identify and document test scenarios, test data and test case.</li><li>Contributes to selection of the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source.</li><li>Analyse and document business process models (as is and to be) using techniques such as UML modelling and tools.</li><li>Conduct system testing and manage the defect lifecycle, work with the development team to ensure timely closure of the defects.</li><li>Conduct system integration tests and sign-off by concerned stakeholders.</li><li>Support user acceptance testing and timely sign-off.</li><li>Support business users in the review of production data and configuration set-up (system parameters, access privileges, seed data set-up etc).</li><li>Assist business areas in identifying potential IT opportunities exploiting use of new technologies.</li><li>Conduct train-the-trainer sessions, support end user training and review of standard operating procedures.</li><li>Prepare Change Requests and conduct regression tests to ensure that fixes do not break existing functionality.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department</li><li>Perform other department duties related to his / her position as directed by the Head of the Department</li><li>Apply AI-assisted requirement analysis to greenfield and brownfield initiatives, using enterprise standards together with project-specific business, application, integration and data knowledge.</li><li>Support AI-assisted RCA for critical incidents and recurring defects by forming and validating hypotheses against logs, code, database logic, integrations, configuration, recent changes, requirements and historical incidents.<br><br></li></ul><strong><strong>Be part of an extraordinary story<br><br></strong></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible.<br><br>Qualification<br><br>We Are Looking For a Passionate And Experienced Professional To Join Our IT - Team. The Ideal Candidate Should Possess The Following<br><br><ul><li>Bachelor’s in Engineering with at least 4+ years of job-related experience<br><br></li></ul><strong>Essential<br><br></strong><ul><li>5 years in Software Development and Maintenance.</li><li>Degree in Engineering / Computer Science / Mathematics / Sciences / Commerce/ relevant major</li><li>Good understanding of Software Development Life Cycle and Software Quality Assurance processes.</li><li>Must have hands-on experience in requirements analysis and documentation.</li><li>Must have good analytical skills.</li><li>Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members</li><li>Practical understanding of AI-assisted SDLC and requirements-engineering workflows.</li><li>Strong understanding of airline business processes and supporting systems, including Crew Rostering, Crew Tracking, Crew Training Management, compliance management, and crew operations platforms.<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Degree / Honours / Masters in Engineering / Computer Science / Business Administration.</li><li>8+ years in Software development and maintenance, with key roles played in application design and production maintenance and support application performance management.</li><li>Airline industry experience though not essential would be an added advantage.</li><li>Prince 2 or PMP certification will be an added advantage</li><li>Excellent communication, presentation, and workshop facilitation skills.</li><li>Knowledge of Pilot &amp; Crew Training Management Systems and their integration with flight operations, safety management, crew compliance, licensing, qualification tracking, and regulatory requirements (IATA/ICAO/QCAA/EASA as applicable)<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you are interested in submitting your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232951

<strong>Job Description<br><br></strong><strong>Roles &amp; Responsibilities<br><br></strong><ul><li>Strong expertise in designing and managing on-premises and hybrid cloud infrastructure, including compute, storage, networking, and enterprise platform environments.</li><li>Deep knowledge of enterprise data and integration platforms, including Oracle systems and Informatica ETL/data management solutions.</li><li>Proven experience in modern platform engineering, including Kubernetes, cloud-native architectures, DevSecOps, and infrastructure-as-code practices<br><br></li></ul><strong>Experience<br><br></strong><ul><li></li><li>Minimum 10 years of experience in enterprise architecture, infrastructure engineering, cloud platforms, data platform delivery, or AI deployment.</li><li>Minimum 5 years in leadership role managing Data/AI practice or similar technology unit.</li><li>Proven track record of leading end-to-end technical delivery of complex, multi-technology programmes in mission-critical client environments.</li><li>Experience in implementing MLOps frameworks and ensuring strong architecture governance, engineering standards, and end-to-end quality control<br><br></li></ul><strong>Strategic<br><br></strong><strong> RESPONSIBILITIES <br><br></strong><ul><li>Define and govern the overall engineering strategy, delivery framework, and platform architecture standards for the Data &amp; AI Technology practice.</li><li>Establish and institutionalize best practices for hybrid cloud, on-premises, and sovereign platform architectures across client environments.</li><li>Lead the continuous evolution of engineering toolchains and delivery capabilities, including DevSecOps, MLOps, and infrastructure-as-code frameworks.</li><li>Contribute to the go-to-market strategy by productizing reusable engineering accelerators, platform blueprints, and reference architecture as client offerings.</li><li>Partner with Technology leadership to strengthen the practice’s technical credibility and delivery excellence in support of business development initiatives.</li><li>Act as the principal authority for enterprise architecture decisions, platform design, and AI infrastructure strategies across client engagements.</li><li>Lead architecture governance forums and technical review boards for major programmes, ensuring alignment with standards and best practices.</li><li>Ensure all solution architectures are designed with scalability, security, resilience, and long-term operational sustainability in mind.</li><li>Drive engineering innovation through the adoption of emerging technologies such as Kubernetes, edge computing, and sovereign AI platforms.</li><li>Oversee the continuous improvement of platform engineering practices to enhance delivery efficiency, standardization, and reusability across engagement<br><br></li></ul><strong>Operational<br><br></strong><ul><li>Lead end-to-end engineering delivery across architecture, infrastructure, data platforms, and AI deployment programmes, ensuring execution excellence and client satisfaction.</li><li>Govern technical delivery standards across on-premises, hybrid cloud, and multi-cloud environments, ensuring alignment with defined quality and performance benchmarks.</li><li>Manage engineering teams and ensure effective delivery of platform, infrastructure, and architecture solutions across concurrent client engagements.</li><li>Implement and enforce DevSecOps, MLOps, and platform engineering standards across all projects to ensure consistency, automation, and security compliance.</li><li>Provide hands-on technical leadership to resolve critical engineering and infrastructure issues and manage escalations across delivery engagements.</li><li>Lead the design, deployment, and optimization of enterprise data platforms, including Oracle, Informatica, and cloud-native data ecosystems.</li><li>Oversee infrastructure delivery across compute, storage, networking, and Kubernetes environments to ensure scalable and high-performance systems.</li><li>Ensure platform resiliency through proactive capacity planning, performance optimization, and regular disaster recovery testing.</li><li>Enforce platform security standards in alignment with cybersecurity frameworks, regulatory requirements, and sovereign data policies.</li><li>Lead, develop, and mentor a multidisciplinary team of architects, engineers, platform specialists, and MLOps practitioners.</li><li>Define technical competency frameworks and career development pathways, ensuring continuous upskilling and capability building within the team.</li><li>Manage resource planning and allocation across engagements to optimize utilization and ensure effective delivery execution across projects.</li><li>Monitor engineering KPIs and enforce governance and quality assurance processes, while providing regular technical and delivery updates to senior leadership and governance forums.<br><br></li></ul><strong>People Management<br><br></strong><strong>Culture</strong> <br><br><ul><li>Ensures the culture of the practice is aligned to the overall culture and ways of working of malomatia<br><br></li></ul><strong>Career Planning &amp; Development <br><br></strong><ul><li>Track the progress and offer support for the advancement of knowledge and skills. </li><li>Provides guidance and direction to direct reports by managing their performance through appropriate feedback, coaching and counseling. </li><li>Provides inputs about project team members in their performance appraisal and recommendations for promotion and bonuses/incentives.</li><li>Provides input and guidance into the project resourcing and actively participates in recruitment and retention activities.</li><li>Supports leadership &amp; functional capability building initiatives through training as per organization’s guidelines.<br><br></li></ul>Facilitates succession planning for critical roles within the practice unit.<br><br><strong>Employee Engagement</strong> <br><br><ul><li>Provides strong, dynamic leadership that mentors, develops, and guides employees to efficiently perform and achieve customer delivery excellence. </li><li>Fosters high level of employee engagement and retention of talent <br><br></li></ul><strong>Education<br><br></strong><strong> QUALIFICATIONS <br><br></strong><ul><li>Bachelor's degree in Engineering, Economics, Computer Science, or a related discipline. </li><li>Master's degree (MBA, MSc) from a recognized institution is strongly preferred.<br><br></li></ul><strong>Behavioural Skills<br><br></strong><ul><li>Leadership &amp; Team Development</li><li>Customer Centricity</li><li>Execution Excellence</li><li>Result Orientation</li><li>Team Management</li><li>Attention to Detail<br><br></li></ul><strong>Language Requirement<br><br></strong><ul><li>Arabic (preferred)</li><li>English (mandatory)<br><br></li></ul><strong>About Malomatia<br><br></strong><strong> ABOUT US <br><br></strong>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br><strong>Our mission<br><br></strong>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br><strong>Our vision<br><br></strong>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br><strong>Driving change that makes a real impact<br><br></strong>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br><strong>About The Team<br><br></strong>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

<strong>Company Description<br><br></strong><strong>Raffles Hotels &amp; Resorts <br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. <br><br><strong>Fairmont Hotels &amp; Resorts <br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles &amp; Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Director of Food &amp; Beverage - Outlets.<br><br>The Director of Food &amp; Beverage – Outlets is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the F&amp;B outlet portfolio across Raffles &amp; Fairmont Doha. The role provides leadership across restaurants, bars, lounges, and other guest-facing F&amp;B venues, ensuring a distinctive luxury experience while maximizing revenue, profitability, guest satisfaction, and long-term business growth.<br><br>The role develops and executes the overall outlet strategy in alignment with the hotels’ luxury positioning and business objectives. The role balances brand standards and innovation with strong commercial discipline, driving outlet concepts, revenue optimization, cost management, productivity, and sustainable profitability.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Define and execute the strategic F&amp;B outlet vision across Raffles &amp; Fairmont Doha, aligned with luxury brand positioning and business objectives</li><li>Lead the commercial, operational, and financial performance of all outlets, driving revenue, profitability, and market positioning</li><li>Develop budgets, forecasts, and business plans with clear ownership of revenue, GOP, cost, productivity, and guest experience KPIs</li><li>Drive revenue optimization through strategic pricing, menu engineering, programming, promotions, and partnerships</li><li>Shape and evolve outlet concepts to ensure strong identity, market relevance, and compelling guest experiences</li><li>Champion luxury service excellence, operational consistency, and continuous improvement across all outlets</li><li>Lead, coach, and develop the F&amp;B leadership team, building a strong talent and succession pipeline</li><li>Partner with Culinary, Sales, Marketing, Revenue, Finance, and People &amp; Culture teams to maximize commercial opportunities</li><li>Use market intelligence, guest insights, and performance data to identify growth opportunities and improve profitability</li><li>Drive strategic activations, events, and collaborations that enhance revenue, guest engagement, and brand visibility</li><li>Ensure compliance with brand standards, food safety, licensing, risk management, and local regulations</li><li>Represent F&amp;B at Executive Committee level and contribute to the broader strategic direction of Raffles &amp; Fairmont Doha</li><li>Foster a high-performance culture focused on accountability, innovation, collaboration, and service excellence<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role?<br><br></strong><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field</li><li>Minimum 8–10 years of progressive F&amp;B leadership experience within luxury or five-star hospitality</li><li>Proven experience leading multiple restaurants, bars, and high-volume F&amp;B operations</li><li>Strong commercial acumen with proven success in revenue growth, profitability, and cost management</li><li>Strong leadership, people development, and strategic decision-making capabilities</li><li>Experience in luxury international hotel brands and multicultural environments</li><li>Excellent communication, influencing, and stakeholder-management skills</li><li>Strong understanding of F&amp;B trends, guest experience, concept development, and market positioning</li><li>Fluent English; additional languages are an advantage</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values <br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity &amp; Inclusion <br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125869<br><br><strong>Job Category</strong> Food and Beverage &amp; Culinary<br><br><strong>Location</strong> Conference Centre Street, Doha 14022, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br><br><strong>CANDIDATE PROFILE<br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Assisting in Leading Kitchen Operations for Property<br><br></strong><ul><li> Provides direction for all day-to-day operations.</li><li> Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serving as a role model to demonstrate appropriate behaviors.</li><li> Ensures property policies are administered fairly and consistently.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises and coordinates activities of cooks and workers engaged in food preparation.</li><li> Demonstrate new cooking techniques and equipment to staff.<br><br></li></ul><strong>Setting and Maintaining Goals for Culinary Function and Activities<br><br></strong><ul><li> Develops and implements guidelines and control procedures for purchasing and receiving areas.</li><li> Establishes goals including performance goals, budget goals, team goals, etc.</li><li> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li><li> Manages department controllable expenses including food cost, supplies, uniforms and equipment.</li><li> Participates in the budgeting process for areas of responsibility.</li><li> Knows and implements the brand's safety standards.<br><br></li></ul><strong>Ensuring Culinary Standards And Responsibilities Are Met<br><br></strong><ul><li> Provides direction for menu development.</li><li> Monitors the quality of raw and cooked food products to ensure that standards are met.</li><li> Determines how food should be presented, and create decorative food displays.</li><li> Recognizes superior quality products, presentations and flavor.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Follows proper handling and right temperature of all food products.</li><li> Ensures employees maintain required food handling and sanitation certifications.</li><li> Maintains purchasing, receiving and food storage standards.</li><li> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Ensures employees are treated fairly and equitably.</li><li> Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.</li><li> Administers the performance appraisal process for direct report managers.</li><li> Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.</li><li> Observes service behaviors of employees and provides feedback to individuals and or managers.</li><li> Manages employee progressive discipline procedures for areas of responsibility.</li><li> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose,<strong> belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Maintaining Guest Services and Front Desk Goals<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Strives to improve service performance.<br>• Provides immediate assistance to guests as requested.<br>• Ensures employees understand customer service expectations and parameters.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>Implementing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Manages payroll administration.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Participates in employee progressive discipline procedures.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises on-going training initiatives and conducts training when appropriate.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains high visibility in public areas during peak times.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. <strong>Делайте</strong> то, что у вас получается лучше всего, <strong>начните</strong> движение к своей цели, <strong>присоединитесь</strong> к удивительной глобальной команде и <strong>измените</strong> свою жизнь к лучшему.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .