DevOps Engineer Jobs - Doha Qatar

???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership<br><br>Lead a cross-functional engineering team focused on Python applications, AI/ML services, and data-driven platforms. Mentor Senior, Middle, and Junior Engineers, ensuring alignment with engineering standards and ML project requirements. Set short-, mid-, and long-term goals for the team, continuously supporting skill growth in software engineering and ML system design. Coordinate with Product, Data Science, QA, Dev Ops, and Platform Leads to ensure the successful delivery of AI/ML initiatives.<br><br>Architecture & System Design<br><br>Drive end-to-end architecture and design for AI/ML applications, model-serving infrastructure, and Python backend services. Oversee architectural decisions for scalable model deployment (REST APIs, streaming pipelines, batch systems), ensuring performance, reliability, and maintainability. Define standards for feature engineering pipelines, data ingestion flows, and integration with MLOps platforms. Break down complex AI/ML initiatives into actionable engineering tasks and clear technical roadmaps.<br><br>AI/ML System Delivery<br><br>Collaborate with Data Scientists to productionize ML models, ensuring reproducibility, versioning, and monitoring. Lead implementation of model-serving frameworks, vector databases, data processing jobs, and inference optimization strategies. Ensure adherence to best practices in experiment tracking, model evaluation, and A/B testing for ML features.<br><br>Process Improvement & Engineering Excellence<br><br>Improve development workflows, CI/CD pipelines, and ML lifecycle automation. Promote coding standards, technical documentation, and reduction of technical debt across AI/ML projects. Introduce new tools and technologies that enhance model performance, data quality, and engineering productivity.<br><br>Recruitment, Culture & Knowledge Sharing<br><br>Participate in hiring for both backend and ML-focused engineering roles. Facilitate knowledge-sharing sessions around ML system architecture, Python best practices, and cloud-native development. Strengthen team culture through collaboration, mentorship, and proactive communication.<br><br>Incident Management & Reliability<br><br>Oversee reliability of AI/ML services, including model drift detection, data quality monitoring, and performance metrics. Coordinate incident response, root-cause analysis, and cross-team escalations for production ML systems.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Computer Science, Engineering, Data Science, or related field. Experience in logistics solutions or related fields. Advanced degrees (MSc/PhD) in AI/ML or Applied Data Science are a plus. Strong communication skills, able to explain complex ML workflows and architectural decisions to technical and business stakeholders. Data-driven decision-making and the ability to justify improvements using metrics. Balanced leadership mindset—capable both of delegating and of hands-on deep technical work. Comfortable navigating ambiguity and aligning stakeholders in AI-driven product contexts.<br><br>Python & Backend Engineering<br><br>Expert-level Python developer with strong understanding of backend frameworks (Fast API, Flask, Django) and microservices patterns. Strong grounding in algorithms, distributed systems, and scalable backend architecture.<br><br>AI/ML Engineering<br><br>Experience deploying ML models to production (batch, real-time, streaming). Knowledge of ML frameworks such as Tensor Flow, PyTorch, Scikit-learn, and model-serving technologies (like Torch Serve, MLflow, Sage Maker, Vertex AI, etc.). Experience with vector databases, feature stores, and embedding-based search is a strong plus.<br><br>MLOps & Cloud<br><br>Hands-on experience with CI/CD for ML systems, containerization (Docker), orchestration, and cloud environments (AWS/GCP). Familiarity with monitoring tools for ML pipelines: logging, metrics, tracing, model drift detection.<br><br>Data, Storage & Integration<br><br>Strong understanding of data pipelines, ETL/ELT workflows, and both relational and NoSQL databases. Ability to design caching, queuing, and event-driven architectures supporting ML workflows.<br><br>Quality & Reliability<br><br>Establishes testing standards for data validation, model correctness, API reliability, and system performance. Drives observability across AI services and ensures robust monitoring coverage.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<p>In this role, you will be responsible for the execution of project work in accordance with the project execution plan, including Wood and/or Project Procedures on Safety and Quality Control within the man-hour, cost and the project schedule targets. This is a long-term assignment based in Qatar. Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world s most critical challenges. Degree qualification in Mechanical Engineering, and preferably a chartered member of a relevant professional body or institution. Minimum 15 years experience in Oil &amp; Gas post-graduation Experience in working with process and utility compressors, gas and steam turbines, pumps and other rotating equipment Experience of working in a variety of projects and phases, including greenfield and brownfield, on and offshore, Concept through to EPC, with a focus on upstream. Familiarity with the following codes: API, ISO and ASME Familiarity with standards of major oil companies particularly Shell DEPs Flexible attitude, with good written and verbal communication skills Computer literate within Microsoft Office Demonstrate a good level of written and spoken communication skills in the English language. Should also be able to work independently. Be willing and able to represent Wood in both onshore and offshore surveys, holding relevant certification or willing to undertake suitable training such as BOSIET and H2S Awareness. In this role, you will be responsible for the execution of project work, in accordance with the project execution plan including Wood and/or Project Procedures on Safety and Quality Control, within the man-hour, cost budgets and the project schedule targets. Designing the future. Transforming the world Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, in particular those with experience in: Onshore Oil and Gas Offshore Oil and Gas What we can offer Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Life Insurance ; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death End of Service Gratuity ; In line with Qatar Labor Law, upon completion of 1 years service employees are eligible for an End of Service benefit of three weeks for every year of service. Medical Insurance : Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000. Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being. Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence. Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Responsibilities The Principal Rotating Engineer will be responsible for the following activities: Overall Lead role for the project including liaison with client technical personnel. Technical management of multi-location team in London, India and Qatar Providing advice on the selection of rotating equipment Specification of pumps, compressors and other rotating equipment, including drivers, seal and lube systems by preparing Technical Specifications and Mechanical Datasheet. Preparation Enquiry Requisitions for budget pricing and for long lead items Technical evaluation / clarification of supplier bids as required Technical supervision of supplier design and control of supplier interface, plus the co-ordination of interfaces with other engineering disciplines Review of Supplier documentation for integration within Project design, such as GA / Details / Calculations and Fabrication Procedures Provide specialist input to design reviews, risk assessments and constructability reviews Support Inspection and Testing of Equipment, attend testing for critical equipment Support Construction and Commissioning phase Technical support for installation and commissioning Supervise less experienced mechanical engineers and, where required To provide relevant knowledgeable practical skills in the response and actions for: Site visits and site surveys Site queries and discussions Supplier, vendor, contractor, client and site related discussions Site based activities</p><p><strong>Desired Candidate Profile</strong></p>Degree qualification in Mechanical Engineering, and preferably a chartered member of a relevant professional body or institution. Minimum 15 years experience in Oil &amp; Gas post-graduation Experience in working with process and utility compressors, gas and steam turbines, pumps and other rotating equipment Experience of working in a variety of projects and phases, including greenfield and brownfield, on and offshore, Concept through to EPC, with a focus on upstream. Familiarity with the following codes: API, ISO and ASME Familiarity with standards of major oil companies particularly Shell DEPs Flexible attitude, with good written and verbal communication skills Computer literate within Microsoft Office Demonstrate a good level of written and spoken communication skills in the English language. Should also be able to work independently. Be willing and able to represent Wood in both onshore and offshore surveys, holding relevant certification or willing to undertake suitable training such as BOSIET and H2S Awareness.

Additional Information Annual Company Bonus<br><br>Job Number 26121906<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Fereej Bin Mahmoud, Zone 23, PO Box 39474, Doha, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.<br><br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.<br><br>Expérience de travail connexe:Au moins 1 an d’expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Pastry Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Maintains food preparation handling and correct storage standards.<br>• Maintains purchasing, receiving and food storage standards.<br>• Supports procedures for food &amp; beverage portion and waste controls.<br>• Follows proper handling and right temperature of all food products.<br>• Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Ensures compliance with all applicable laws and regulations.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Strives to improve service performance.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<br>• Purchases appropriate supplies and manage inventories according to budget.<br>Supports Training and Development Activities&nbsp;<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Additional Information<br><br>Job Number 26115828<br><br>Job Category Information Technology<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br><br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’un établissement d’enseignement technique, de métiers ou professionnel.<br><br>Expérience de travail connexe:Au moins 2 ans d’expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26112324<br><br>Job Category Administrative<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Saisir et récupérer des informations stockées dans des bases de données informatiques à l'aide d'un clavier, d'une souris ou d'une trackball afin de mettre à jour les dossiers, fichiers, réservations et de répondre aux demandes des clients. Transmettre des informations ou des documents par ordinateur, courrier ou fax. Utiliser les autres équipements de bureau standard (hors ordinateur). Préparer des lettres, mémos et autres documents à l'aide de logiciels de traitement de texte, de tableur, de base de données ou de présentation. Gérer l'envoi et la réception de courrier, y compris l'oblitération, ainsi que la distribution interne. Créer et tenir à jour des archives et des systèmes de classement papier et informatiques pour les dossiers, rapports, documents, etc. Rassembler, copier, trier et classer les dossiers des tâches administratives, des transactions commerciales et autres activités. Saisir et trouver des informations professionnelles à l'aide d'ordinateurs et/ou de systèmes de point de vente.<br><br>Suivre et appliquer toutes les politiques et procédures de la chaîne ; s’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel et protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la chaîne, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et courtois lors de toute communication ; préparer et corriger avec précision et exhaustivité des documents rédigés et répondre au téléphone en employant le langage approprié. Développer des relations professionnelles positives et constructives avec vos pairs ; s’unir et s’entraider afin d’atteindre les buts communs ; écouter et répondre de façon appropriée aux problèmes des autres employés. Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26080184<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Nos nettoyeurs auxiliaires jouent un rôle important dans le soutien de plusieurs fonctions vitales de l’hôtel. Dans nos hôtels, ces associés travaillent avec tous les services (p. ex., la cuisine, la restauration, la buanderie) pour soutenir les besoins de nettoyage. Que ce soit la préparation de linge propre et frais et de vaisselle impeccable pour le plaisir de nos clients, l’utilisation et l’entretien de l’équipement et des outils (p. ex., les lave-vaisselle, les postes de lavage des mains, les lave-linge et les sèche-linge), ou le transport de la vaisselle ou du linge dans l’hôtel, ces associés voient à ce que le travail soit fait.<br><br>Peu importe votre poste, certaines choses sont essentielles pour réussir - la création d’un lieu de travail sécuritaire, le respect des politiques et des procédures de la société, le respect des normes de qualité et veiller à ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels. Veiller au respect des attentes et des normes de qualité, développer des relations professionnelles positives et constructives avec les autres employés et services ; s’unir et s’entraider afin d’atteindre les buts communs ; écouter et répondre de façon appropriée aux problèmes des autres employés. Signaler les accidents, les blessures et les conditions de travail dangereuses au gestionnaire. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 50 livres (22,7 kg) sans assistance. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Aucun diplôme d’études secondaires ou équivalence de niveau secondaire<br><br>Expérience de travail connexe:Aucune expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26110165<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>La première impression fait toute la différence. Lorsque les clients arrivent à nos hôtels, nous souhaitons que la première impression qu’ils ont soit mémorable. Il en va de même pour leur départ. Lors du départ des clients, nous voulons qu’ils partent le sourire aux lèvres et avec le sentiment que nous avons pris soin d’eux tout au long de leur séjour. Nous souhaitons créer une expérience mémorable et unique du début à la fin. Nos experts à l’accueil des clients prennent l’initiative d’offrir une vaste gamme de services qui leur permettent de guider les clients lors de leur arrivée et de leur départ. Ils sont capables d’accomplir les tâches nécessaires et de se déplacer dans leur environnement. Qu’ils effectuent des tâches opérationnelles, répondent aux demandes des clients, produisent des rapports ou partagent les points d’intérêt de la région, l’expert à l’accueil des clients fait en sorte que toutes les transactions font partie intégrante de l’expérience.<br><br>Peu importe le poste que vous occupez, certains aspects sont essentiels à notre succès : créer un lieu de travail sûr, respecter les politiques et procédures de l’entreprise, respecter la confidentialité, protéger les actifs de l’entreprise, respecter les normes de qualité, faire preuve de professionnalisme en ce qui a trait à votre uniforme, votre apparence et votre manière de communiquer. Les experts à l’accueil des clients seront debout et se déplaceront (être debout, être assis ou se déplacer pendant une période prolongée) et adopteront une approche pratique à leur travail (déplacer, soulever, transporter, pousser et tirer des objets pesant au plus 23 kg sans aide et des objets pesant plus de 34 kg avec de l’aide. Bien s’acquitter de ces tâches (et d’autres tâches normales demandées) est essentiel pour les experts à l’accueil des clients afin que nous offrions un excellent service à nos clients et contribuions positivement aux affaires de l’entreprise en tout temps.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:No se requiere experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

<strong>About Fresha<br><br></strong>Fresha is the <strong>leading AI-powered operating system for the global beauty and wellness industry,</strong> giving businesses everything they need to run smarter, grow faster and build stronger client relationships.<br><br>In May 2026, Fresha secured an <strong>$80M growth investment from KKR at a valuation of $1B</strong>, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.<br><br>Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by <strong>130,000+ beauty and wellness businesses across 120 countries</strong>, with more than <strong>1.5 billion appointments booked</strong> to date.<br><br>Our mission is simple: <strong>help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.<br><br></strong>We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.<br><br><strong>Role Overview<br><br></strong><strong>Business Development Executive | Doha, Qatar | On-site + Field sales<br><br></strong>Qatar is an exciting market for Fresha and we’re looking for an exceptional Business Development Executive to <strong>take ownership of growing our presence in Qatar</strong>, turning salons, barbershops, spas and clinics into Fresha partners.<br><br>You’ll <strong>own the full sales cycle and your market</strong>, with the opportunity to build your pipeline, win new business and directly shape Fresha’s growth across Qatar.<br><br>This is an opportunity to <strong>build something from the ground up, take real ownership and make an impact.<br><br></strong><strong>What You'll Do<br><br></strong><ul><li>KPIs: Consistently achieve and exceed sales targets, taking ownership of your performance and driving new business growth across Qatar.</li><li>Outreach &amp; Leads: Proactively engage key decision-makers through phone, email and social outreach, while responding quickly to qualified inbound leads and building a strong pipeline of new opportunities.</li><li>Selling &amp; Sales Cycle: Own the full sales process from prospecting and qualification through to product demos, negotiation and close, showcasing the value of Fresha’s solutions at every stage.</li><li>Partnering: Understand each partner’s needs and goals through effective discovery and needs analysis, positioning the right Fresha solutions to support their business and identify opportunities for growth.</li><li>Collaboration: Work closely with internal teams to ensure a smooth partner experience, while sharing insights from conversations with prospects and partners to help identify market trends and customer needs.</li><li>Business Partnering: Become a trusted commercial point of contact for partners, building strong relationships and supporting their growth through Fresha.<br><br></li></ul><strong>What We're Looking For<br><br></strong><ul><li>Experience: Bring 1+ years of B2B sales experience, with a proven track record of consistently delivering results.</li><li>Industry: Experience within SaaS, online marketplaces or payment platforms is highly desirable.</li><li>Relationship Building: Be a natural hunter who enjoys building relationships, creating new opportunities and turning prospects into long-term partners.</li><li>Organised: Manage multiple opportunities effectively, prioritising your time and staying organised throughout the sales cycle.</li><li>Curiosity: Bring a curious mindset, always looking to learn, develop your skills and find new ways to improve.</li><li>Languages: Fluency in both English and Arabic is desired.<br><br></li></ul><strong>Your Opportunity At Fresha<br><br></strong><ul><li>Own Your Success: Take full ownership of your pipeline and sales performance, with the opportunity to earn more as you exceed your targets.</li><li>Build Your Own Market: Play a key role in growing Fresha across Qatar, bringing new beauty and wellness businesses onto the platform and helping them grow.</li><li>Sell with Impact: Work directly with business owners and decision-makers, understanding their needs and showing them how Fresha can help transform their business.</li><li>Grow with Fresha: Join a fast-growing global business where strong performance can open up opportunities to develop your career as the team and market expand.</li><li>Make Your Mark: Have real ownership in a growing market, with the freedom to build relationships, create opportunities and shape Fresha’s presence across Qatar.<br><br></li></ul>Inclusive Workforce<br><br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br><br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br><br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristic in the location in which the candidate is applying.<br><br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

<strong>About Fresha<br><br></strong>Fresha is the <strong>leading AI-powered operating system for the global beauty and wellness industry,</strong> giving businesses everything they need to run smarter, grow faster and build stronger client relationships.<br><br>In May 2026, Fresha secured an <strong>$80M growth investment from KKR at a valuation of $1B</strong>, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.<br><br>Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by <strong>130,000+ beauty and wellness businesses across 120 countries</strong>, with more than <strong>1.5 billion appointments booked</strong> to date.<br><br>Our mission is simple: <strong>help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.<br><br></strong>We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.<br><br><strong>Role Overview<br><br></strong><strong>Business Development Executive | Doha, Qatar | On-site + Field sales<br><br></strong>Qatar is an exciting market for Fresha and we’re looking for an exceptional Business Development Executive to <strong>take ownership of growing our presence in Qatar</strong>, turning salons, barbershops, spas and clinics into Fresha partners.<br><br>You’ll <strong>own the full sales cycle and your market</strong>, with the opportunity to build your pipeline, win new business and directly shape Fresha’s growth across Qatar.<br><br>This is an opportunity to <strong>build something from the ground up, take real ownership and make an impact.<br><br></strong><strong>What You'll Do<br><br></strong><ul><li>KPIs: Consistently achieve and exceed sales targets, taking ownership of your performance and driving new business growth across Qatar.</li><li>Outreach &amp; Leads: Proactively engage key decision-makers through phone, email and social outreach, while responding quickly to qualified inbound leads and building a strong pipeline of new opportunities.</li><li>Selling &amp; Sales Cycle: Own the full sales process from prospecting and qualification through to product demos, negotiation and close, showcasing the value of Fresha’s solutions at every stage.</li><li>Partnering: Understand each partner’s needs and goals through effective discovery and needs analysis, positioning the right Fresha solutions to support their business and identify opportunities for growth.</li><li>Collaboration: Work closely with internal teams to ensure a smooth partner experience, while sharing insights from conversations with prospects and partners to help identify market trends and customer needs.</li><li>Business Partnering: Become a trusted commercial point of contact for partners, building strong relationships and supporting their growth through Fresha.<br><br></li></ul><strong>What We're Looking For<br><br></strong><ul><li>Experience: Bring 1+ years of B2B sales experience, with a proven track record of consistently delivering results.</li><li>Industry: Experience within SaaS, online marketplaces or payment platforms is highly desirable.</li><li>Relationship Building: Be a natural hunter who enjoys building relationships, creating new opportunities and turning prospects into long-term partners.</li><li>Organised: Manage multiple opportunities effectively, prioritising your time and staying organised throughout the sales cycle.</li><li>Curiosity: Bring a curious mindset, always looking to learn, develop your skills and find new ways to improve.</li><li>Languages: Fluency in both English and Arabic is desired.<br><br></li></ul><strong>Your Opportunity At Fresha<br><br></strong><ul><li>Own Your Success: Take full ownership of your pipeline and sales performance, with the opportunity to earn more as you exceed your targets.</li><li>Build Your Own Market: Play a key role in growing Fresha across Qatar, bringing new beauty and wellness businesses onto the platform and helping them grow.</li><li>Sell with Impact: Work directly with business owners and decision-makers, understanding their needs and showing them how Fresha can help transform their business.</li><li>Grow with Fresha: Join a fast-growing global business where strong performance can open up opportunities to develop your career as the team and market expand.</li><li>Make Your Mark: Have real ownership in a growing market, with the freedom to build relationships, create opportunities and shape Fresha’s presence across Qatar.<br><br></li></ul><strong>Inclusive Workforce<br><br></strong>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br><br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br><br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristic in the location in which the candidate is applying.<br><br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

<strong>About Routed AI<br><br></strong><strong>Routed AI</strong> is a workforce intelligence platform used by Fortune 500 organisations and consulting firms across North America and Europe. We provide structured signals on hiring trends, skills evolution, labour mobility, and external workforce dynamics that augment enterprise decision-making and analytics. We are now expanding our commercial footprint in Qatar.<br><br>The Opportunity<br><br>We are expanding into Qatar and are looking for an experienced, relationship-led sales partner who has sold to - or built deep relationships inside - consulting and professional services firms as well as mid-to-large enterprises in the country.<br><br>This is a fully remote, Doha-based role. You earn best-in-industry commission on every deal you close.<br><br>It is designed for senior professionals who already have access to buyers and want to monetise those relationships with a strong, differentiated product that is already gaining traction globally. We are targeting candidates with around 15 years of experience, though we are flexible for candidates with highly relevant sales expertise in data, workforce intelligence, or consulting services sold to enterprise or professional services buyers.<br><br>Is This Role For You?<br><br>Before applying, please confirm that you meet all three of the following criteria:<br><br><ul><li>01. You have demonstrated commercial accountability - whether in a formal quota-carrying sales role or in a consulting, advisory, or business development capacity where you played a lead role in winning new clients or expanding existing relationships. Candidates from delivery, sales support, or marketing backgrounds should not apply.</li><li>02. You have sold to or advised the right buyers - strategy leaders, workforce heads, or senior Partners at consulting or professional services firms, or equivalent decision-makers at large enterprises - and have been directly responsible for winning or growing those relationships.</li><li>03. You have existing relationships with strategy, workforce, or HR leaders at consulting firms, professional services companies, or large enterprises in Qatar that you can activate.<br><br></li></ul>NOTE: If you do not meet the criteria above, this role is unlikely to be a good fit. We appreciate your interest but encourage you to apply when a more relevant opportunity arises.<br><br>What You'll Do<br><br><ul><li>Identify, engage, and close new customers across consulting firms, professional services companies, and mid-to-large enterprises in Qatar.</li><li>Sell to senior decision-makers - Partners, COOs, Strategy Heads, and Workforce Leaders - at target organisations.</li><li>Lead discovery, demos, and commercial discussions end-to-end.</li><li>Leverage your existing relationships and network to generate pipeline from day one.</li><li>Position Routed AI as a credible, indispensable intelligence layer for enterprise and consulting firm decision-making. Act as a trusted advisor, not a transactional seller.</li><li>Share market and buyer feedback to help refine positioning and messaging for the Qatar market.<br><br></li></ul>Who We're Looking For<br><br><strong>Role<br><br></strong>We are looking for senior, credible operators with real buyer access inside consulting firms and large enterprises in Qatar. The strongest profiles for this role are:<br><br><ul><li>Former management consultants or advisory firm leaders who have moved into commercial roles.</li><li>Senior sellers from labour market data, workforce intelligence, or people analytics platforms.</li><li>Senior enterprise SaaS or data platform sellers with experience navigating complex, multi-stakeholder deals with strategy, workforce, or consulting buyers.</li><li>Workforce consulting practitioners from Big Four, Mercer, Aon, or similar who have transitioned to vendor-side sales or business development.<br><br></li></ul>We value demonstrated commercial accountability over formal sales titles. If you have spent your career expanding client relationships and influencing large enterprise decisions - in a sales, consulting, or advisory capacity - we want to hear from you. Candidates must be based in Doha with a willingness to travel within Qatar as needed.<br><br>We welcome applications from candidates who are currently between roles, freelancing, or operating in an advisory capacity - what matters is the depth of your experience and the strength of your relationships, not your current employment status.<br><br><strong>Compensation<br><br></strong><ul><li>Best-in-industry commission on first-year contract value (ACV).</li><li>High performers may additionally be eligible for ongoing commissions on renewals and expansions, plus equity participation based on performance and long-term engagement.<br><br></li></ul>Territory &amp; Account Ownership<br><br><ul><li>Focus: Consulting firms, professional services companies, and mid-to-large enterprises in Qatar.</li><li>Sales partners own the accounts they source and actively manage.</li><li>Strategic account assignments may expand over time based on performance.<br><br></li></ul>Why This Is a Strong Opportunity<br><br><ul><li></li><li> Product is already trusted by Fortune 500 organisations and leading consulting firms</li><li></li><li> Clear and differentiated alternative to generic workforce analytics and legacy tools</li><li></li><li> Strong price-to-value positioning → easier buyer conversations</li><li></li><li> Multiple pricing tiers with natural upsell paths</li><li></li><li> Recurring revenue model and long-term partnership potential</li><li></li><li> Direct access to a responsive founding team with deep domain expertise</li><li></li><li> Real opportunity to grow into a core commercial leadership role</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Rooms Team<br>• Champions the brand’s service vision for product and service delivery.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Monitors and promotes room rates, specials, and promotions at the residence.<br>Managing Profitability<br>• Analyzes service issues and identifies trends.<br>• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews and audits expenses.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.<br>• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Ensuring and Providing Exceptional Customer Service<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Ensures that employees understand expectations and parameters for Room duties.<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

The Survival Equipment and Avionics Controller is responsible for ensuring that all off aircraft maintenance work is performed to approve data and quality standards. Reporting to the Deputy Depth Maintenance Manager for the organisation, administration, control and efficiency of the Part 145 Bay Operations<br><br>The post holder will be an experienced and skilled technician undertaking a range of detailed maintenance activities on an aircraft or aircraft component, demonstrating the ability to derive diagnostic techniques. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for tasking of work &amp; supervision of personnel/people management. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills. Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement.<br><br><strong>Core Activity<br><br></strong><ul><li>High level of survival equipment and avionics knowledge is required</li><li>Initial set up of aircraft bays</li><li>Responsible for ensuring that all off aircraft maintenance work is performed to approved data and quality standards. Reporting to the Deputy Depth Maintenance Manager for the organisation, administration, control and efficiency of the Part 145 Bay Operations</li><li>Ensuring that all required regulatory and company standards of quality are achieved for all tasks carried out in the maintenance organisation</li><li>Requires the ability to think and plan tactically to respond to the constantly changing environment in terms of Customer and product changes/customisation, therefore, it also demands the capability to organise resource balancing/training to meet changing standards</li><li>Provide Information, Statistics and Data as required for input to the Operational Performance Review</li><li>Supervising the team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme</li><li>Demonstrate a flexible and proactive attitude to carrying out responsibilities appropriate to the role and takes direction appropriately</li><li>Ensuring that staff are sufficiently competent and approved for the maintenance tasks allocated to them. Maintain personal &amp; teams task authorisation for working on an aircraft or components in accordance with AMC requirements</li><li>Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management</li><li>Provide guidance and leadership to the team. Develops team members using formal assessment processes, e.g. PDR’s, supports and sponsors training requests including ‘on the job training’. Demonstrates sound and comprehensive communication and people management skills in order to exchange complicated information</li><li>Maintaining personal Log Book to demonstrate currency and recency, on completion of On the Job training (OJT) activities, sign QEAF personnel’s Log Books as appropriate within your trade and skills boundaries. If you are an approved designated assessor, undertake authorisation and task competency approvals, and check Pt 145 license application packs prior to submission.</li><li>Oversight of HMSS repairs and maintenance</li><li>Provide reporting and oversight to QEAF consolidation activites with Pt145 Off Aircraft workshops<br><br></li></ul><strong>Key Accountabilities<br><br></strong><ul><li> Performance indicators – Ensure the effective management of Regulatory activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate</li><li> Procedure/standards – Comply with the Regulatory Framework, its associated procedures and standards, and any other company procedures and standards. Identify and propose changes as required</li><li> Safety Management System – Understand and apply Human Factors and Error Management philosophies are applied to all Maintenance activities. Understand the risks associated with Maintenance activities and the means by which they are mitigated and managed</li><li> Management System Assurance – Ensure Maintenance activities are compliant with the QAF Regulatory and Assurance framework, including supporting Process Confirmations and independent assurance audits. Support the response to audit findings in a timely and appropriate manner and provide information to support the relevant reviews. Support the implementation of identified improvements to overcome any non-compliance and monitor effectiveness</li><li> Statutory/Regulatory &amp; Legislative requirements – Able to demonstrate an appropriate level of understanding and application of the relevant Continuing Airworthiness Regulatory Framework. Support the implementation of any Regulatory driven changes into the Maintenance activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc</li><li> Contractual Requirements – Comply with all applicable contractual requirements<br><br></li></ul><strong>Requirements<br><br></strong><ul><li> Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship / qualifications. Academic qualification for this role is a minimum of City &amp; Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Aircraft platform training (On a/c requirement)</li><li> Experienced and competent leader at this level. Requires a minimum of 2 years working at Technician level prior to undertaking a Supervisor role. Demonstrating breadth of experience, currency &amp; recency via a Log Book capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of Expositions and Functionally Mandated Procedures Management training. PDR training / experience</li><li> Strong customer awareness with experience of his culture, ethos, policies, capabilities and processes such that the individual has gravitas with the Customer.</li><li> Relevant Engineering degree or equivalent</li><li> Fully experienced and competent in hands-on Customer Support by providing a complete service in the context of maximising gain for the Company</li><li> Strong people management and motivational skills</li><li> Operational and business management, especially within the aircraft maintenance environment</li><li> Knowledge of managing and implementing effective safety management systems (SMS) in aircraft or off aircraft related environment</li><li> Human Factors- Standard Course Specification.</li><li> E&amp;PW Awareness- Standard Course Specification.</li><li> ITAR Awareness- Standard Course Specification.</li><li> IT Literate</li></ul>

<p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br><br>Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br><br>Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br><br></p><p><br><br>We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br><br></p><p>Please visit our website: www.turnerandtownsend.com<br><br><br><br></p><strong>Job Description<br><br></strong><p>Turner &amp; Townsend is currently recruiting for a Senior Planner to join our data centre team in Qatar.<br><br></p><p>With a market leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a career with Turner &amp; Townsend.<br><br></p><p><strong>Responsibilities:<br><br></strong></p><ul><li>Implement Project Planning &amp; Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations</li><li>Assess, review and monitor detailed Primavera P6 schedules including WBS, activities, relationships, constraints, and resource loading according to Client Specifications. </li><li>Conduct schedule analysis, forecasts, and performance tracking (e.g., SPI, CPI, Earned Value)</li><li>Integrate various contract packages into master plan schedule</li><li>Review contractor’s submitted schedule and make recommendations to client</li><li>Prepare regular internal/external weekly and monthly progress report for management and client</li><li>Develop a project control procedure to monitor the progress of project. </li><li>Interact with contractor and verify the project data to update project schedule</li><li>Support project management in key decision-making with reliable scheduling insights</li><li>Develop mitigation plans</li><li>Assess any contractor’s extension of time claim and prepare defense claim report</li><li>Put forward recommendation report for any contractor’s EOT claim</li><li>Analyze critical path and constraints to determine the effect of changes to project schedule. Ensure that the Financial Periods are set and followed by the Contractor in the Schedule</li><li>Analyze and highlight the overall schedule impact of any variance / change order. </li><li>Prepare resourcing plans for the overall and individual project phases, identifying any excessive peak numbers and making recommendations for peak leveling. </li><li>Ensure that schedule related from vendors, suppliers, engineering and construction contractors of projects is provided as feedback into the planning and scheduling systems. </li><li>Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced. </li><li>Provide onsite progress measurement and verification of billing. <br><br></li></ul><strong>Qualifications<br><br></strong><p> <br><br></p><ul><li>10+ years of experience in project planning and scheduling. </li><li>Track record of working on the construction of hyperscale Data Centre projects from inception to completion. </li><li>Expert experience level using project scheduling tools (MS Project, Primavera P3, P5, P6), Excel, PowerPoint and Power BI. </li><li>Proven experience with resource loading, cost/schedule integration, and baseline management</li><li>Experience in coordinating multiple sources of schedule performance data into a master schedule platform and deliver project status reports required for large scale projects. </li><li>Strong technical understanding of construction methodologies and contract terms. </li><li>Familiarity with international project management standards (PMI). </li><li>Ability to lead, coordinate &amp; organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required. </li><li>The tenacity and drive to inject value and create solutions. </li><li>Develops good working relationships with project team. </li><li>Excellent communication and interpersonal skills<br><br></li></ul><strong>Additional Information<br><br></strong><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.<br><br></em></p><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. <br><br></em></p><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.<br><br></em></p><p><em>Please find out more about us at www.turnerandtownsend.com/<br><br></em></p><p>SOX control responsibilities may be part of this role, which are to be adhered to where applicable.<br><br></p><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects: <br><br></p><p>Twitter<br><br></p><p>Instagram<br><br></p><p>LinkedIn<br><br></p><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time. <br><br></em></p><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. <br><br></em></p><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects: <br><br></p><p>Twitter<br><br></p><p>Instagram<br><br></p><p>LinkedIn<br><br></p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time. <br><br></em></p><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.</em></p>

The post holder will report to the On Aircraft Depth Team Leader and be an experienced and skilled supervisor undertaking a range of detailed maintenance activities on an aircraft or aircraft component during primary/minor/major aircraft servicings, demonstrating the ability to derive diagnostic techniques.<br><p> <br></p>The post holder requires an excellent understanding of the approved technical data set and is competent to supervise personnel carrying out maintenance instructions in accordance with the organisation’s regulatory framework.<br><br>Demonstrates a distinct ability to analyse and diagnose faults on the Typhoon, equipment &amp; assemblies, follow diagnostic procedures and work effectively within a team. Providing guidance to less experienced team members in a diverse and dynamic operational environment.<br><br><strong>Core Activities:<br></strong><ul> <li>Undertaking detailed maintenance, inspection and supervision activities on the Typhoon and its components. <br> </li> <li>Assuring work carried out has been completed in accordance with the work package using the relevant approved technical information. <br> </li> <li>Resolving faults and maintenance issues, including configuration management <br> </li> <li>Undertaking and complete tasked maintenance &amp; diagnostic activities on the Typhoon aircraft or components which may include, as appropriate, aircraft ground handling, flight servicing, aircraft role changes, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test <br> </li> <li>Demonstrate a flexible and proactive attitude to carrying out responsibilities appropriate to the role and takes direction appropriately <br> </li> <li>Maintain personal task authorizations for working on aircraft or components <br> </li> <li>Ensuring that maintenance is undertaken to schedule and resolve any issues, escalate as required <br> </li> <li>Undertaking fault evaluation and raise ad hoc work cards for ‘found faults’ during maintenance <br> </li> <li>Supervising the team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider program <br> </li> <li>Ensuring that staff are sufficiently competent and approved for the maintenance tasks allocated to them <br> </li> <li>Undertaking support tasks within the Aircraft or component maintenance facility which are required to maintain compliance with the MOE and <br> </li> <li>Functionally Mandated Procedures (FMP’s) (e.g. oversight checks, control of tooling / test equipment etc.)” <br> </li> <li>Provide guidance and leadership to the team. Develops team members using formal assessment processes, e.g. PDR’s, supports and sponsors training requests including ‘on the job training’. Demonstrates sound and comprehensive communication and people management skills in order to exchange complicated information <br> </li> <li>Ability to scope and carry out independent and vital inspections <br> </li></ul><strong>Key Accountabilities:<br><br><br></strong><ul> <li>Performance indicators – Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programs. Prioritises activities within/across teams to maximise efficiency. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate <br> </li> <li>Completion of activities – Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure suitably qualified, experienced and authorised personnel perform all Part 145 activities. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team <br> </li> <li>Procedure/standards – Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance <br> </li> <li>Safety Management System – Promote the application of human factors, error management, risk management and safety assurance within the Part 145 team, together with the proactive analysis, mitigation and management of hazards <br> </li> <li>Management System Assurance – Ensure Part 145 team activities are compliant with the governance and assurance framework. Ensure process confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness <br> </li> <li>Statutory/Regulatory &amp; Legislative requirements – Able to demonstrate a good understanding and application of the relevant continuing airworthiness regulatory framework, and ensure any regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc. <br> </li> <li>Contractual Requirements – Ensure compliance with all applicable contractual requirements, e.g. through support to contract reviews, and ensure any changes are implemented into the Part 145 activities. <br> <br><br><br><br></li></ul>Requirements<br><br><strong>Essential:<br></strong><ul> <li>Typhoon Avionic Trade ‘Q’ Course <br> </li> <li>Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship / qualifications. Academic qualification for this role is a minimum of City &amp; Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Aircraft platform training (On a/c requirement) <br> </li> <li>Requires a broad and in-depth product knowledge/competency within own technical/subject area. Awareness of how the team integrates with others in order to achieve the overall objectives of the area and demonstrates an understanding of the requirement for continuous improvement and its application <br> </li> <li>Experienced and competent leader at this level. Requires a minimum of 2 years working at Supervisor level prior to undertaking a Senior role. Demonstrating breadth of experience, currency &amp; recency via a Log Book capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of Expositions and Functionally Mandated Procedures Management training. PDR training / experience <br> </li> <li>Experienced and competent in Maintenix system (IMS) and Eurofighter support system (ESS) <br> </li> <li>IT Literate <br> <br></li></ul><strong>Desirable:<br><br></strong><p>· Ensure personal compliance with the risk assessments, SHE policies and procedures <br></p><p>· E&amp;PW Awareness- Standard Course Specification <br></p><p>· ITAR Awareness- Standard Course Specification <br></p><p>· Fire Training- Qatar GFx Specification <br></p><p>· Leadership – Foundation <br></p><p>· Human Factors- Standard Course Specification</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p>A Guest Relations Manager oversees the guest journey to ensure exceptional service, manages a team to achieve high standards, resolves guest concerns, and analyses guest feedback and operational data. This role requires leadership, strong communication, and a deep passion for guest satisfaction, often requiring experience in front office or operations and proficiency with property management systems like Opera. The manager is responsible for implementing guest service standards, developing staff, managing reputation, and contributing to the hotel's profitability while maintaining service quality.&nbsp;</p><br><p>Primary Responsibilities&nbsp;&nbsp;</p><br><ul><li>Develops high quality of positive relationships with all guests, peers, team members, business partners and potential clients.&nbsp;</li><li>Champion for hotel online and offline reputation.&nbsp;</li><li>Take ownership of guest voice though TrustYou platform. Reply to guest feedback across all platforms and channels appropriately and in timely manner. Investigate guest comments when necessary.&nbsp;</li><li>Ensure the integrity of online ratings such as TripAdvisor.&nbsp;</li><li>Analyze guest feedback and identify areas of improvement. Communicate with concerned department heads and drive action plans.&nbsp;</li><li>Utilize all guest feedback platforms to analyze trends, eliminate issues and prevent problems.&nbsp;</li><li>Review industry trends for new and innovative product and service opportunities.&nbsp;</li><li>Lead the quality meeting.&nbsp;</li><li>Champion for the hotel brand standards. Work with all department heads to ensure that all areas are compliant and yearly audits are passed successfully.&nbsp;</li><li>Internally audit the hotel periodically.&nbsp;</li><li>Champion for employee recognition program to drive further guest engagement.&nbsp;</li><li>Champion for ‘Sparkle’ program. Encourages other departments to participate in delivering elevated guest experiences.&nbsp;</li><li>Conduct regular meetings with associate to check on their service sequences, product knowledge and other relevant information.&nbsp;</li><li>Obtain feedback from guest and employees then propose on strategies to improve the guest experience.&nbsp;</li><li>Monitor the entire VIP experience.&nbsp;</li><li>Ensures that the team is perfectly aware of all the offers available in the hotel and promotes them to the guests.&nbsp;</li><li>Familiar with the hotel's environment and competing hotel.&nbsp;</li><li>Ensures that the loyalty program is promoted and endorsed positively to drive enrolment.&nbsp;</li><li>Enforces hotel policies when required.&nbsp;</li><li>Spot checks on team members’ product knowledge and document any areas of improvement.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>To spot check the executive lounge periodically and engage with the guest during peak periods.&nbsp;&nbsp;</li><li>Drives upsell and cross sell initiatives.&nbsp;</li><li>Ensure that loyalty program retro claim is followed up promptly and do not exceed 1%.&nbsp;</li><li>Ensures that hotel premises and equipment are always well presented and that they remain in good condition.&nbsp;</li><li>Maximize revenues and effectively control cost.&nbsp;</li><li>Ensure the lobby area is always compliant to the brand standards.&nbsp;</li><li>Adhere to all operating standard procedures, hotel policies and brand standards.&nbsp;</li><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.&nbsp;</li><li>Responsible to oversee pre arrival and post departure queries.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensures employees are representative of the brand. Grooming is in accordance to standard.&nbsp;</li><li>Spot check on guest room randomly and make a report to ensure rooms are free of defect and fully functional.&nbsp;</li><li>Maintain a constant, visible physical presence in public areas especially during peak periods.&nbsp;</li><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.&nbsp;</li><li>Monitor and check room allocation for VIPs, elite members and repeaters.&nbsp;</li><li>Welcome and bid farewell VIPs.&nbsp;</li><li>Monitor the inventory of office supplies of business centre and guest relations.&nbsp;</li><li>Monitor and maintain consistent sequence of services.&nbsp;</li><li>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.&nbsp;</li><li>Able to assist front desk operations when required.&nbsp;</li><li>Ensures the whole team is up to date with the sales priorities for the day, room inventory, business forecast.&nbsp;</li></ul><br>Qualifications<br><br><p>Qualifications &amp; Skills:&nbsp;</p><br><ul><li>Minimum 3 years of experience in a similar role at a 5-star hotel; local knowledge will be an advantage.&nbsp;</li><li>A strong academic background with a degree in Hospitality Management or a related field.&nbsp;</li><li>A good Russian speaking, and proficiency in additional languages is a plus.&nbsp;</li><li>Proficiency in front office-related software, including Opera PMS, Microsoft Office applications, CRM systems, and MC software.&nbsp;</li><li>Strong managerial and leadership abilities, with the capability to lead, mentor, and develop a diverse, multicultural team.&nbsp;</li><li>Exceptional interpersonal and communication skills, coupled with a warm and professional demeanour to deliver outstanding guest service.&nbsp;</li></ul><p>Competencies&nbsp;</p><br><ul><li>• Good communication and customer contact skills&nbsp;</li><li>• Service oriented with an eye for details&nbsp;</li><li>• Ability to work effectively and contribute in a team&nbsp;&nbsp;</li><li>• Self-motivated and energetic&nbsp;</li><li>• Must be well-presented and professionally groomed at all times&nbsp;</li><li>• Understanding and ability to work in a multi-cultural environment&nbsp;</li><li>• Embodies competitive spirit and skills based on Accor’s capability framework:&nbsp;&nbsp;</li><li>o Open minded, Guest centric&nbsp;</li><li>o Self-Confident, Good communication, Team player&nbsp;</li><li>o Proactive and Initiative and Business Awareness and Improvement</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26139466<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Conference Centre Street, Doha 14022, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Recruitment and Hiring Process<br><br></strong><ul><li> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li> Establishes and maintains contact with external recruitment sources.</li><li> Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li> Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li> Oversees/monitors candidate identification and selection process.</li><li> Provides subject matter expertise to property managers regarding selection procedures.</li><li> Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li><li> Performs quality control on candidate identification/selection.<br><br></li></ul><strong>Administering And Educating Employee Benefits<br><br></strong><ul><li> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li><li> Prepares, audits and distributes unemployment claim activity reports to property management.</li><li> Attends unemployment hearings and ensures property is properly represented.</li><li> Ensures that department has the available resources on hand to administer employee.<br><br></li></ul><strong>Managing Employee Development<br><br></strong><ul><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Ensures employees are cross-trained to support successful daily operations.</li><li> Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li><li> Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li> Ensures attendance by all new hires and participation of the leadership team in training programs</li><li> Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br></li></ul><strong>Maintaining Employee Relations<br><br></strong><ul><li> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li> Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li> Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner</li><li> Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li> Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li> Communicates performance expectations in accordance with job descriptions for each position.<br><br></li></ul><strong>Managing Legal and Compliance Practices<br><br></strong><ul><li> Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li> Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li> Ensures medical records are maintained in a separate, secure and confidential medical file.</li><li> Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li> Communicates property rules and regulations via the employee handbook.</li><li> Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li> Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li><li> Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li><li> Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li><li> Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose,<strong> belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assists in carrying out the daily activities of the Human Resource Office. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.&nbsp;<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>High school diploma or GED; 5 years' experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Recruitment and Hiring Process<br>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>Assists in establishing and maintains contact with external recruitment sources.&nbsp;<br>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>Assists in monitoring candidate identification and selection process.<br>Performs quality control on candidate identification/selection.<br>Assisting in Administering and Educating Employee Benefits<br>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.&nbsp;<br>Assists with unemployment claim activity reports.&nbsp;<br>Attends unemployment hearings and ensures property is properly represented, as needed.&nbsp;<br>Assisting in Managing Employee Development<br>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>Ensures employees are cross-trained to support successful daily operations.<br>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>Ensures attendance by all new hires and participation of the leadership team in training programs&nbsp;<br>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Assisting in Maintaining Employee Relations<br>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>Communicates performance expectations in accordance with job descriptions for each position.<br>Assisting in Managing Legal and Compliance Practices<br>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.<br>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>Communicates property rules and regulations via the employee handbook.<br>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.&nbsp;<br>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26134714<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Diplomatic Street, West Bay Area, P.O. Box 22752, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br></li></ul><strong>Supporting Management of Front Desk Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and building mutual trust, respect, and cooperation among team members.</li><li> Serving as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Responds to and handles guest problems and complaints.</li><li> Sets a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br></li></ul><strong>Managing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li><li> Supervises same day selling procedures to maximize room revenue and control property occupancy.</li><li> Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br></li></ul><strong>Supporting Human Resource Activities <br><br></strong><ul><li> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li><li> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Participates in employee progressive discipline procedures.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Performs all duties at the Front Desk as necessary.</li><li> Runs Front Desk shifts whenever necessary.</li><li> Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.