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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >.</span></p> <p><strong>Our Associate Experience:</strong></p> <p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p> <p>- A competitive salary and benefits package</p> <p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p> <p>- A birthday day off (because your milestones matter!)</p> <p>- Personalized development plans and continuous learning opportunities to support your career journey</p> <p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p> <p><strong>Your Role:</strong></p> <p><strong>General Duties:</strong></p> <ul> <li>Meet and greet guests and members to Asaya, creating a professional atmosphere.</li> <li>Be proactive in upselling further services and facilities.</li> <li>Guide clients on Asaya experiences that best suit them and being knowledgeable on all Asaya services.</li> <li>Be knowledgeable on the products to support the Asaya professionals and retailing to clients.</li> <li>Works closely with all Asaya departments (spa, fitness, restaurant, kids, leisure, sports).</li> <li>Serves as a liaison between membership and operations of the club.</li> <li>Conducts tours for prospective members as appropriate and actively moves them through the sales cycle towards a closing.</li> <li>Responsible for educating and training team members on how to direct questions regarding all membership inquiries. The Director works with associates on how to greet prospective members, answer telephones and assist with questions from members and prospective members.</li> </ul> <p><strong>Administrative Duties:</strong></p> <ul> <li>Ensures accuracy of memberships file systems and accounting procedures and coordinates new member introduction to Asaya.</li> <li>To ensure that End of Day reports are distributed with accurate member feedback that can be used to identify opportunities and address shortcomings.</li> <li>To oversee the approval process for Asaya Membership, including the review and rating of all applications received on a weekly basis.</li> <li>Develops and ensures proper maintenance of an accurate contact management system including call records, database, and activity management.</li> <li>Ensures membership records are properly maintained on all members.</li> <li>Prepares monthly membership reports required by General Manager, Board/ Ex-Committees, and support team.</li> <li>Ensures that the following administrative and promotional tools are integrated into the overall sales effort: Membership Application packet, Membership Welcome Packet, Membership Handbook, Website, E. Newsletter and Members Application.</li> </ul> <p><strong>Strategic and Financial Responsibilities:</strong></p> <ul> <li>Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue.</li> <li>Responsible for achieving annual budgeted sales goals and for monitoring business volume forecast while planning accordingly for manpower, productivity, costs, and other expenses.</li> <li>Effectively communicates with management and associates to increase knowledge of membership goals, membership satisfaction, membership retention and activities.</li> <li>Implement strategies to support the submission of applications to the Club, thus ensuring a strong membership wait list .</li> <li>Additional objectives and responsibilities can be added at any time, depending on the needs of the business and hotel.</li> <li>Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.</li> </ul> <p><strong>Member Relations and Community:</strong></p> <ul> <li>Networks with community partners including, but not limited to: Chamber of Commerce, local tourism councils, exchange clubs, local corporate executives, business leaders, and media contacts.</li> <li>Actively participate in the planning of monthly Asaya member events.</li> <li>Assists in coordination of all club events to include invitations, mailings, and other publicity. Maintains and develops strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction. Participates in events to ensure member engagement, identify, and capture additional opportunities for member recruitment and/or retention, as and when required by the team, including early mornings, late evenings, and weekends.</li> <li>To be the face of the Asaya membership, through hosting events, organizing new member mixer meetings, and responding to written correspondence as required.</li> </ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Group Legal Director is responsible to provide sound advice on corporate governance, regulatory affairs and shareholder relations as well as to review all applicable regulations and development of systems processes and procedures that support the effective management of corporate affairs and compliance issues and adopt a proactive approach towards potential problems to ensure that the group is aware of and complies with legal requirements corporate governance practices and other regulatory requirements.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Contribute to the development of the group's vision, mission and strategy and lead the development of the business unit’s strategy ensuring its alignment with the broader objectives of the organization.</p><br> <p>Build and lead a motivated, engaged and competent manpower throughout the business unit, by setting priorities and objectives, managing performance, and providing ongoing feedback and coaching to meet the business unit’s challenges and goals.</p><br> <p>Define an optimum organization structure for the business unit and direct the development of divisions to ensure efficient and effective utilization of the business unit’s resources.</p><br> <p>Provide support and input for the development of the business unit’s manpower plan collaborating with Human Capital to ensure timely and best-of-class delivery of tasks.</p><br> <p>Provide direction on the preparation and consolidation of the business unit’s budget in line with the group's annual business plan.</p><br> <p>Conduct full legal due diligence across the group readiness and compliance issues.</p><br> <p>Handle Public Private Partnerships (P.P.P) process and proceedings in all areas and at all levels.</p><br> <p>Reduce liabilities against the group companies resulting mainly from lawsuits/claims and secure hard bargaining agreements/settlements.</p><br>
<p>Oversee the drafting and review of contracts and related documents for the procurement or provision of goods and services, confidentiality of proprietary information, employment, leases of space and equipment, and software licenses.</p><br> <p>Analyze a broad range of complex laws and regulations affecting the operations of the group including those arising from corporate structures and business models</p><br> <p>Represent the Company and/or senior executives and managers in legal proceedings and/or supervise such representation.</p><br> <p>Engage outside counsel on complex legal issues, and supervise and coordinate all work sent to external law firms.</p><br> <p>Anticipate and identify legal issues of concern to the senior management team and develop legal strategies and solutions, often in situations of high risk with limited time for assessing alternatives.</p><br> <p>Work closely with heads of functions (especially finance, human resources and supply chain) in relation to reviewing business transactions and solving business issues that arise from time to time.</p><br> <p>Support the implementation of the Code of Conduct in the Company and promote an ethical and legally compliant business culture.</p><br> <p>Actively participate in appropriate executive, leadership, and/or operating committees.</p><br> <p>Conduct process reviews to ensure transparent processes and procedures are effectively implemented and utilized.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><p><span><span><span>Plan communication and training programs to help employees understand their roles in compliance.</span></span></span></p><br>
<p><span><span><span>Partner with senior management and departmental teams to achieve desired compliance results.</span></span></span></p><br>
<p><span><span><span>Provide professional and credible legal advice and effective legal support on topics as required (verbal and written opinions). This would include analysis and counsel on a range of issues such as corporate governance, business structures and models, M&A, property related issues, employment issues, insurance and reinsurance.</span></span></span></p><br>
<p><span><span><span>Provide support in terms of drafting, contract risk management and general management of contracts.</span></span></span></p><br>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Must be able to grasp business transactions, identify and implement the legal treatment</p><br> <p>Ability to analyze complex legal problems quickly and concisely</p><br> <p>Experience handling high volume of contract reviews, drafting and negotiations simultaneously.</p><br> <p>Extensive knowledge of corporate governance, legal and Company secretarial matters</p><br> <p>Overall broad legal knowledge (i.e. corporate law, litigations, labor law, etc.)</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 15 year(s) working experience, 10 year(s) in a relevant management/leadership position, 5 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Build High-Performing Teams<br>Speed of Execution<br>Build Process and Systems<br>Agility<br>Provide Direction<br>AI Fluency<br>Drive Cost Optimization<br>Resilience<br>Quality<br>Leadership<br>Negotiating L5<br>Due Diligence L5<br>Legal Research L5<br>Regulatory Compliance L5<br>Mergers and Acquisitions L5<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Professional Qualification in Law<br><br><br><br>
</div>
???? Welcome to Your Next Adventure!<br><br>As a Business Finance Analyst – Superfunctions, you will partner with functional leaders across multiple markets to support effective cost management, headcount governance, and financial planning. Working closely with the Business Finance Sr Manager, you will provide insights, reporting, and analysis that help drive disciplined investment decisions while ensuring alignment with budget and organizational objectives.<br><br>???? What You’ll Get Your Hands On<br><br>Support the financial planning, budgeting, and forecasting processes for Superfunctions across multiple markets. Assist in analyzing operating expenses (OPEX), identifying risks, opportunities, and drivers of variances against budget and forecast. Track and manage headcount performance, including hiring plans, vacancies, workforce movements, and personnel cost forecasting. Partner with functional stakeholders to ensure spending remains aligned with approved budgets and business priorities. Prepare monthly management reports, variance analyses, and provide insights on overhead and workforce costs. Develop and maintain dashboards, trackers, and reporting tools to monitor cost performance and resource utilization. Support business cases and investment evaluations for new roles, organizational changes, and strategic initiatives. Ensure data accuracy and integrity across financial models, headcount reports, and planning systems. Assist in identifying cost optimization opportunities while maintaining support for business growth objectives. Collaborate with People & Culture and Finance teams to improve workforce planning and reporting processes.<br><br>????♂️ The Magic You Bring<br><br>Strong analytical and financial modelling skills with an interest in business partnering. Solid understanding of budgeting, forecasting, cost management, and variance analysis. Ability to translate financial data into clear and actionable insights for non-finance stakeholders. Strong attention to detail and comfort working with large datasets across multiple markets and functions. Advanced Excel / Google Sheets skills, with experience in financial reporting and analysis. Effective communication skills and confidence working with cross-functional stakeholders. A growth mindset with the ability to identify risks, challenge assumptions, and recommend solutions.<br><br>✨ Bonus Points If You Have<br><br>Experience supporting corporate functions such as Technology, Product, Marketing, People, Operations, or G&A functions. Exposure to headcount planning, personnel cost forecasting, and overhead management. Experience with planning tools such as TM1, IBM Planning Analytics, Anaplan, Adaptive Planning, or similar platforms. Familiarity with BI and reporting tools such as Power BI, Tableau, or Looker.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>As a Business Finance Analyst – Superfunctions, you will partner with functional leaders across multiple markets to support effective cost management, headcount governance, and financial planning. Working closely with the Business Finance Sr Manager, you will provide insights, reporting, and analysis that help drive disciplined investment decisions while ensuring alignment with budget and organizational objectives.<br><br>???? What You’ll Get Your Hands On<br><br>Support the financial planning, budgeting, and forecasting processes for Superfunctions across multiple markets. Assist in analyzing operating expenses (OPEX), identifying risks, opportunities, and drivers of variances against budget and forecast. Track and manage headcount performance, including hiring plans, vacancies, workforce movements, and personnel cost forecasting. Partner with functional stakeholders to ensure spending remains aligned with approved budgets and business priorities. Prepare monthly management reports, variance analyses, and provide insights on overhead and workforce costs. Develop and maintain dashboards, trackers, and reporting tools to monitor cost performance and resource utilization. Support business cases and investment evaluations for new roles, organizational changes, and strategic initiatives. Ensure data accuracy and integrity across financial models, headcount reports, and planning systems. Assist in identifying cost optimization opportunities while maintaining support for business growth objectives. Collaborate with People & Culture and Finance teams to improve workforce planning and reporting processes.<br><br>????♂️ The Magic You Bring<br><br>Strong analytical and financial modelling skills with an interest in business partnering. Solid understanding of budgeting, forecasting, cost management, and variance analysis. Ability to translate financial data into clear and actionable insights for non-finance stakeholders. Strong attention to detail and comfort working with large datasets across multiple markets and functions. Advanced Excel / Google Sheets skills, with experience in financial reporting and analysis. Effective communication skills and confidence working with cross-functional stakeholders. A growth mindset with the ability to identify risks, challenge assumptions, and recommend solutions.<br><br>✨ Bonus Points If You Have<br><br>Experience supporting corporate functions such as Technology, Product, Marketing, People, Operations, or G&A functions. Exposure to headcount planning, personnel cost forecasting, and overhead management. Experience with planning tools such as TM1, IBM Planning Analytics, Anaplan, Adaptive Planning, or similar platforms. Familiarity with BI and reporting tools such as Power BI, Tableau, or Looker.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>As a Business Finance Analyst – Superfunctions, you will partner with functional leaders across multiple markets to support effective cost management, headcount governance, and financial planning. Working closely with the Business Finance Sr Manager, you will provide insights, reporting, and analysis that help drive disciplined investment decisions while ensuring alignment with budget and organizational objectives.<br><br>???? What You’ll Get Your Hands On<br><br>Support the financial planning, budgeting, and forecasting processes for Superfunctions across multiple markets. Assist in analyzing operating expenses (OPEX), identifying risks, opportunities, and drivers of variances against budget and forecast. Track and manage headcount performance, including hiring plans, vacancies, workforce movements, and personnel cost forecasting. Partner with functional stakeholders to ensure spending remains aligned with approved budgets and business priorities. Prepare monthly management reports, variance analyses, and provide insights on overhead and workforce costs. Develop and maintain dashboards, trackers, and reporting tools to monitor cost performance and resource utilization. Support business cases and investment evaluations for new roles, organizational changes, and strategic initiatives. Ensure data accuracy and integrity across financial models, headcount reports, and planning systems. Assist in identifying cost optimization opportunities while maintaining support for business growth objectives. Collaborate with People & Culture and Finance teams to improve workforce planning and reporting processes.<br><br>????♂️ The Magic You Bring<br><br>Strong analytical and financial modelling skills with an interest in business partnering. Solid understanding of budgeting, forecasting, cost management, and variance analysis. Ability to translate financial data into clear and actionable insights for non-finance stakeholders. Strong attention to detail and comfort working with large datasets across multiple markets and functions. Advanced Excel / Google Sheets skills, with experience in financial reporting and analysis. Effective communication skills and confidence working with cross-functional stakeholders. A growth mindset with the ability to identify risks, challenge assumptions, and recommend solutions.<br><br>✨ Bonus Points If You Have<br><br>Experience supporting corporate functions such as Technology, Product, Marketing, People, Operations, or G&A functions. Exposure to headcount planning, personnel cost forecasting, and overhead management. Experience with planning tools such as TM1, IBM Planning Analytics, Anaplan, Adaptive Planning, or similar platforms. Familiarity with BI and reporting tools such as Power BI, Tableau, or Looker.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>As a Business Finance Analyst – Superfunctions, you will partner with functional leaders across multiple markets to support effective cost management, headcount governance, and financial planning. Working closely with the Business Finance Sr Manager, you will provide insights, reporting, and analysis that help drive disciplined investment decisions while ensuring alignment with budget and organizational objectives.<br><br>???? What You’ll Get Your Hands On<br><br>Support the financial planning, budgeting, and forecasting processes for Superfunctions across multiple markets. Assist in analyzing operating expenses (OPEX), identifying risks, opportunities, and drivers of variances against budget and forecast. Track and manage headcount performance, including hiring plans, vacancies, workforce movements, and personnel cost forecasting. Partner with functional stakeholders to ensure spending remains aligned with approved budgets and business priorities. Prepare monthly management reports, variance analyses, and provide insights on overhead and workforce costs. Develop and maintain dashboards, trackers, and reporting tools to monitor cost performance and resource utilization. Support business cases and investment evaluations for new roles, organizational changes, and strategic initiatives. Ensure data accuracy and integrity across financial models, headcount reports, and planning systems. Assist in identifying cost optimization opportunities while maintaining support for business growth objectives. Collaborate with People & Culture and Finance teams to improve workforce planning and reporting processes.<br><br>????♂️ The Magic You Bring<br><br>Strong analytical and financial modelling skills with an interest in business partnering. Solid understanding of budgeting, forecasting, cost management, and variance analysis. Ability to translate financial data into clear and actionable insights for non-finance stakeholders. Strong attention to detail and comfort working with large datasets across multiple markets and functions. Advanced Excel / Google Sheets skills, with experience in financial reporting and analysis. Effective communication skills and confidence working with cross-functional stakeholders. A growth mindset with the ability to identify risks, challenge assumptions, and recommend solutions.<br><br>✨ Bonus Points If You Have<br><br>Experience supporting corporate functions such as Technology, Product, Marketing, People, Operations, or G&A functions. Exposure to headcount planning, personnel cost forecasting, and overhead management. Experience with planning tools such as TM1, IBM Planning Analytics, Anaplan, Adaptive Planning, or similar platforms. Familiarity with BI and reporting tools such as Power BI, Tableau, or Looker.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>As a Business Finance Analyst – Superfunctions, you will partner with functional leaders across multiple markets to support effective cost management, headcount governance, and financial planning. Working closely with the Business Finance Sr Manager, you will provide insights, reporting, and analysis that help drive disciplined investment decisions while ensuring alignment with budget and organizational objectives.<br><br>???? What You’ll Get Your Hands On<br><br>Support the financial planning, budgeting, and forecasting processes for Superfunctions across multiple markets. Assist in analyzing operating expenses (OPEX), identifying risks, opportunities, and drivers of variances against budget and forecast. Track and manage headcount performance, including hiring plans, vacancies, workforce movements, and personnel cost forecasting. Partner with functional stakeholders to ensure spending remains aligned with approved budgets and business priorities. Prepare monthly management reports, variance analyses, and provide insights on overhead and workforce costs. Develop and maintain dashboards, trackers, and reporting tools to monitor cost performance and resource utilization. Support business cases and investment evaluations for new roles, organizational changes, and strategic initiatives. Ensure data accuracy and integrity across financial models, headcount reports, and planning systems. Assist in identifying cost optimization opportunities while maintaining support for business growth objectives. Collaborate with People & Culture and Finance teams to improve workforce planning and reporting processes.<br><br>????♂️ The Magic You Bring<br><br>Strong analytical and financial modelling skills with an interest in business partnering. Solid understanding of budgeting, forecasting, cost management, and variance analysis. Ability to translate financial data into clear and actionable insights for non-finance stakeholders. Strong attention to detail and comfort working with large datasets across multiple markets and functions. Advanced Excel / Google Sheets skills, with experience in financial reporting and analysis. Effective communication skills and confidence working with cross-functional stakeholders. A growth mindset with the ability to identify risks, challenge assumptions, and recommend solutions.<br><br>✨ Bonus Points If You Have<br><br>Experience supporting corporate functions such as Technology, Product, Marketing, People, Operations, or G&A functions. Exposure to headcount planning, personnel cost forecasting, and overhead management. Experience with planning tools such as TM1, IBM Planning Analytics, Anaplan, Adaptive Planning, or similar platforms. Familiarity with BI and reporting tools such as Power BI, Tableau, or Looker.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<p>Department OPERATED OFFSHORE OIL FIELD DEVELOPMENT Primary Purpose of the Job Responsible to plan, coordinate, supervise logging operations both open and cased hole logs for QatarEnergy operated offshore Idd El-Shargi field. Produce cost effective and comprehensive data acquisition plan for on-going drilling, workover operation as well as reservoir surveillance rigless activities. Provide quick petrophysical analysis for appropriate completion strategy during drilling operation and generate post-operation detail petrophysical interpretation and report to reservoir management team. Update and support Idd El-Shargi Studies team regularly and as required. Provide petrophysical input into integrated reservoir/field development studies for subsurface model building and updating. Ensure timely high data quality delivery from service providers for corporate archive. Being an active and highly supportive member of interdisciplinary reservoir management team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience & Skills Minimum 10 years of work experience in the oil and gas industry with 6 years' experience doing a combination of petrophysical studies and operations.</li><li>Experience with a focus on acquiring, evaluating, and interpreting petrophysical data. This includes advanced logging techniques and the ability to define hydrocarbon contacts and assess reservoir potential accurately.</li><li>Must have a thorough understanding of open hole (both wireline and MWD/LWD), cased hole and production logging tools.</li><li>Must be able to evaluate and interpret image logs.</li><li>Enhance reservoir characterization through the integration of various data sets, including petrophysical, geological, and dynamic data to reduce uncertainties in reservoir simulations.</li><li>Strong competency in quality control of petrophysical data, ensuring reliability and accuracy in routine and complex log analysis.</li><li>Experience in deploying new petrophysical technologies and methodologies to optimize field development and asset value.</li><li>Strong teamwork skills.</li><li>Experience working in a multicultural environment.</li><li>Effectively communicate with peers, less experienced staff, field staff, and management.</li></ul><p>Desirable</p><ul><li>Ability to guide and improve the processes related to petrophysical data acquisition and interpretation, ensuring the application of industry best practices and the incorporation of innovative approaches to subsurface characterization.</li><li>Experience of CCAL and SCAL evaluation techniques</li><li>Experience working in an integrated asset team environment.</li><li>Knowledge of geostatistics and experience aiding geoscientists to build 3D geological and property models (deterministic and stochastic)</li><li>Experience of horizontal well technology and geo-steering.</li><li>Experience in carbonate reservoirs.</li><li>Experience in statistical and pattern recognition (Neural networks, fuzzy logic and multidimensional histograms) techniques</li></ul><p>Software Knowledge</p><ul><li>Experience IP / Techlog / Geolog</li><li>Petroworks - Openworks - Zmap+</li><li>Petrel / RMS is added advantage</li><li>Emeraude Kappa</li></ul>
JOB PURPOSE / OBJECTIVEManage and ensure the successful execution of projects. Primary responsibility is to oversee and implement project management processes, including estimation, planning, scheduling, budgeting, monitoring, and reporting to effectively control project progress and resources.<br>KEY ACCOUNTABILITIESProject Planning & Scheduling Collaborate with project managers, Project engineers and stakeholders to develop detailed project plans, including defining project goals, scope, objectives, deliverables, and milestones. Support the planning engineers to develop project schedules. This involves breaking down project activities, sequencing them, and estimating their durations to establish a timeline for project execution. Evaluate and endorse the planning package documents submitted by contractors. Participate in the kick-off and regular review meetings with contractors to evaluate the progress, address the issues and propose necessary actions. Review and endorse the updated schedule submitted by contractors for progress verification. Support the planning engineer to monitor the critical path during project execution to ensure that necessary actions are taken at the right time to recover the project in case of delay. Control and monitor the resources required for the project, including manpower, equipment, and materials, to ensure that the project is executed as per the schedule through all project phases. Conduct regular site visits to evaluate and control the project progress versus the original schedule and address any variances and problems and propose remedial actions.<br>Project Cost and Data Analysis Work closely with Projects estimators, project managers, project engineers and other stakeholders to support estimate project costs, including labour, materials, equipment, and other expenses. Responsible for developing and managing the projects budgets, tracking, and monitoring costs throughout the project's lifecycle. Responsible to keep the projects budget forecast updated throughout the project's lifecycle. Prepare the yearly & quarterly budget for projects. Responsible for developing and monitoring the department budget. Manage and control projects’ costs, including forecasting, and spend tracking and work closely with project engineers and other stakeholders to ensure that budgets are met as per the planned WBS and cost overruns are identified and addressed. Analyse project performance data to identify trends, variances, and potential areas for improvement and use this information to make recommendations to Project managers, project engineers and other stakeholders. Update the individual master cost control sheet for Major Projects and keep their financial data accurate through all project phases. Review of projects invoices and validate the progress. Analyse EOT (Extension of Time) claims and change order and assess their impact on schedule. Support Project managers, project engineers and other stakeholders to identify potential risks and develop contingency plans to mitigate them. Monitor the project for any unforeseen risks and propose corrective actions if necessary. Undertake any other ad-hoc duties as required.<br>Project Controls & Analysis Monitor and control project progress by using various tools and techniques to collect and analyse data, identifying potential risks and deviations from the project plan. This involves providing regular project status updates, generating reports, and recommending corrective actions when necessary. Identify project resource requirements, such as personnel, equipment, and materials, and coordinating with relevant teams to ensure their availability by monitor resource utilization, optimize resource allocations, and manage any changes or conflicts. Implement monitoring systems and tools to track project progress against the project plan, schedule, and budget. This includes collecting data, analysing project performance, identifying deviations or risks, and recommending corrective actions to keep the project on track. Collaborate with project teams and stakeholders to identify potential risks and develop risk mitigation strategies by monitoring and assessing risk impacts on project objectives and work with stakeholders to implement risk response measures. Assess and manage changes to the project scope, schedule, and budget. This involves evaluating change requests, analysing their impact, and making recommendations for approval or alternative solutions. Implement quality control processes to ensure that project deliverables meet quality standards and client expectations. Identify lessons learned from projects and recommending improvements for future projects. Manage and control of IM/PS modules in SAP S4 Hana through all project phases and from creating the Investment Program until financial close out.<br>Policies, Systems, Processes and Procedures Identify the opportunities for the continuous improvement of Projects systems, policies, processes, and practices. Develop and enhance any procedures and guidelines related to Project Controls whenever is requested<br>Quality, Health, Security, Safety and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality products/services. Reporting Ensure that all relevant reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards. Provide regular project status updates to project managers, projects engineer, stakeholders, and senior management through reports, dashboards, and presentation. Support internal and external audits by representing projects and providing necessary documentation evidence. Qatarization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.<br>QUALIFICATIONS & EXPERIENCEEducation Required : Bachelor’s Degree in Engineering. Preferred: Bachelor's Degree in Mechanical, Chemical, or Civil Engineering.<br>Experience Required : 5-7 years of experience as projects controls engineer in the Petrochemical or Oil & Gas Industry. Employee should have brown field construction experience.<br>Preferred : 7-10 years of experience as projects controls engineer in the petrochemicals industry.<br>Other Job Specific Requirements and/or Vocational Accreditations Third Party Certification (e.g. PMP, PMI, APM etc..) Hand on experience on costing tools/software Certificate of Cost Professional (CCP) Planning and Scheduling Professional Certificate (PSP) Advanced user of MS excels and other MS tools. Languages Required : English - proficient Preferred : Arabic - working knowledge
JOB PURPOSE / OBJECTIVEManage and ensure the successful execution of projects. Primary responsibility is to oversee and implement project management processes, including estimation, planning, scheduling, budgeting, monitoring, and reporting to effectively control project progress and resources.<br>KEY ACCOUNTABILITIESProject Planning & Scheduling Collaborate with project managers, Project engineers and stakeholders to develop detailed project plans, including defining project goals, scope, objectives, deliverables, and milestones. Support the planning engineers to develop project schedules. This involves breaking down project activities, sequencing them, and estimating their durations to establish a timeline for project execution. Evaluate and endorse the planning package documents submitted by contractors. Participate in the kick-off and regular review meetings with contractors to evaluate the progress, address the issues and propose necessary actions. Review and endorse the updated schedule submitted by contractors for progress verification. Support the planning engineer to monitor the critical path during project execution to ensure that necessary actions are taken at the right time to recover the project in case of delay. Control and monitor the resources required for the project, including manpower, equipment, and materials, to ensure that the project is executed as per the schedule through all project phases. Conduct regular site visits to evaluate and control the project progress versus the original schedule and address any variances and problems and propose remedial actions.<br>Project Cost and Data Analysis Work closely with Projects estimators, project managers, project engineers and other stakeholders to support estimate project costs, including labour, materials, equipment, and other expenses. Responsible for developing and managing the projects budgets, tracking, and monitoring costs throughout the project's lifecycle. Responsible to keep the projects budget forecast updated throughout the project's lifecycle. Prepare the yearly & quarterly budget for projects. Responsible for developing and monitoring the department budget. Manage and control projects’ costs, including forecasting, and spend tracking and work closely with project engineers and other stakeholders to ensure that budgets are met as per the planned WBS and cost overruns are identified and addressed. Analyse project performance data to identify trends, variances, and potential areas for improvement and use this information to make recommendations to Project managers, project engineers and other stakeholders. Update the individual master cost control sheet for Major Projects and keep their financial data accurate through all project phases. Review of projects invoices and validate the progress. Analyse EOT (Extension of Time) claims and change order and assess their impact on schedule. Support Project managers, project engineers and other stakeholders to identify potential risks and develop contingency plans to mitigate them. Monitor the project for any unforeseen risks and propose corrective actions if necessary. Undertake any other ad-hoc duties as required.<br>Project Controls & Analysis Monitor and control project progress by using various tools and techniques to collect and analyse data, identifying potential risks and deviations from the project plan. This involves providing regular project status updates, generating reports, and recommending corrective actions when necessary. Identify project resource requirements, such as personnel, equipment, and materials, and coordinating with relevant teams to ensure their availability by monitor resource utilization, optimize resource allocations, and manage any changes or conflicts. Implement monitoring systems and tools to track project progress against the project plan, schedule, and budget. This includes collecting data, analysing project performance, identifying deviations or risks, and recommending corrective actions to keep the project on track. Collaborate with project teams and stakeholders to identify potential risks and develop risk mitigation strategies by monitoring and assessing risk impacts on project objectives and work with stakeholders to implement risk response measures. Assess and manage changes to the project scope, schedule, and budget. This involves evaluating change requests, analysing their impact, and making recommendations for approval or alternative solutions. Implement quality control processes to ensure that project deliverables meet quality standards and client expectations. Identify lessons learned from projects and recommending improvements for future projects. Manage and control of IM/PS modules in SAP S4 Hana through all project phases and from creating the Investment Program until financial close out.<br>Policies, Systems, Processes and Procedures Identify the opportunities for the continuous improvement of Projects systems, policies, processes, and practices. Develop and enhance any procedures and guidelines related to Project Controls whenever is requested<br>Quality, Health, Security, Safety and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality products/services. Reporting Ensure that all relevant reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards. Provide regular project status updates to project managers, projects engineer, stakeholders, and senior management through reports, dashboards, and presentation. Support internal and external audits by representing projects and providing necessary documentation evidence. Qatarization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.<br>QUALIFICATIONS & EXPERIENCEEducation Required : Bachelor’s Degree in Engineering. Preferred: Bachelor's Degree in Mechanical, Chemical, or Civil Engineering.<br>Experience Required : 5-7 years of experience as projects controls engineer in the Petrochemical or Oil & Gas Industry. Employee should have brown field construction experience.<br>Preferred : 7-10 years of experience as projects controls engineer in the petrochemicals industry.<br>Other Job Specific Requirements and/or Vocational Accreditations Third Party Certification (e.g. PMP, PMI, APM etc..) Hand on experience on costing tools/software Certificate of Cost Professional (CCP) Planning and Scheduling Professional Certificate (PSP) Advanced user of MS excels and other MS tools. Languages Required : English - proficient Preferred : Arabic - working knowledge
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position directs and works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Empowers employees to provide excellent customer service within guidelines.<br>Conducting Human Resources Activities<br>• Supports training initiatives for all current and new employees.<br>• Participates as needed in the investigation of employee accidents.<br>• Communicates performance expectations to Housekeeping employees in accordance with job descriptions for each position and monitors progress.<br>• Coaches, counsels and encourages employees.<br>• Manages payroll administration.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Communicates areas in need of attention to staff and follows up to ensure understanding.<br>• Participates as needed in the interviewing and hiring of Housekeeping employee team members with the appropriate skills.<br>• Handles employee progressive disciplinary procedures as required.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Supervises the Housekeeping shifts including "breaking out the house."<br>• Sets a positive example for guest relations.<br>• Participates in the employee performance appraisal process, giving feedback as needed.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Overview <p>We are seeking a highly organized and customer-focused <strong>Customer Support Remote Admin Specialist</strong> to join our remote team. This role combines customer service excellence with administrative support responsibilities to ensure smooth day-to-day operations and exceptional customer experiences.</p> <p>The ideal candidate is a strong communicator, detail-oriented, tech-savvy, and capable of managing multiple tasks while providing outstanding support to customers and internal teams.</p> <p> <br> </p> Key Responsibilities Customer Support <ol> <li>Respond to customer inquiries via email, chat, and phone in a professional and timely manner.</li> <li>Assist customers with account issues, order inquiries, product information, and general support requests.</li> <li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li> <li>Escalate complex issues to appropriate departments when necessary.</li> <li>Follow up with customers to ensure complete resolution of inquiries and concerns.</li> </ol> Administrative Support <ol> <li>Maintain accurate customer records and documentation within CRM and internal systems.</li> <li>Process data entry, update account information, and manage customer databases.</li> <li>Schedule appointments, coordinate meetings, and assist with calendar management as needed.</li> <li>Prepare reports, spreadsheets, and administrative documents.</li> <li>Support internal teams with administrative tasks and operational projects.</li> </ol> Customer Experience Management <ol> <li>Build and maintain positive relationships with customers through effective communication.</li> <li>Gather customer feedback and identify opportunities for service improvements.</li> <li>Contribute to customer retention efforts by delivering exceptional support experiences.</li> <li>Ensure compliance with company policies, procedures, and service standards.</li> </ol> Systems & Organization <ol> <li>Utilize CRM software, ticketing systems, and communication platforms effectively.</li> <li>Maintain organized digital files, records, and support documentation.</li> <li>Assist in updating knowledge base articles, FAQs, and internal resources.</li> <li>Monitor support queues and ensure timely response and resolution of customer requests.</li> </ol> <br> Qualifications Required Skills <ol> <li>1 3 years of experience in customer service, customer support, administrative support, or a related role.</li> <li>Excellent written and verbal communication skills.</li> <li>Strong organizational and time-management abilities.</li> <li>Ability to multitask and prioritize tasks in a fast-paced remote environment.</li> <li>Strong problem-solving and critical-thinking skills.</li> <li>High level of professionalism, reliability, and attention to detail.</li> <li>Comfortable working independently with minimal supervision.</li> </ol> Preferred Qualifications <ol> <li>Experience using CRM systems, help desk software, or customer support platforms.</li> <li>Proficiency in Microsoft Office Suite, Google Workspace, or similar productivity tools.</li> <li>Experience working remotely in a customer-facing role.</li> <li>Associate's degree or equivalent experience preferred.</li> </ol> <br> What We Offer <ol> <li>Fully remote work environment.</li> <li>Flexible work schedule options.</li> <li>Competitive compensation.</li> <li>Professional development and career growth opportunities.</li> <li>Supportive and collaborative team culture.</li> <li>Opportunity to contribute directly to customer satisfaction and business success.</li> </ol> <br> Equal Opportunity Employer <p>We are committed to fostering an inclusive workplace where diversity is valued and every team member has the opportunity to thrive. We welcome applications from individuals of all backgrounds and experiences.</p> <p> <br> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our Teachers are responsible for delivering the highest quality learning in a stimulating, happy and safe environment. They work collaboratively with other teaching colleagues in medium and short-term planning, target setting and monitoring, providing each other with high levels of support and challenge to promote the very best possible progress for every pupil. All staff participate in the broader life of the school, enriching the learning experience for students and fostering a close, supportive school community.</p> <p>Applicants should be committed and outstanding teaching practitioners, able to lead by example, possessing good IT, organisational and communication skills. They should aspire to the highest levels of care and professional learning and concur with our values of Excellence, Respect, Responsibility, Integrity and Compassion.</p> <p>As an international school specialising in the English National Curriculum to a diverse international student population, strong English proficiency in writing and speaking is an essential requirement and applications from fluent speakers of English will be preferred.</p> <p>For more information please refer to the separate Job Description and Person Specification provided, available on our TES vacancies page which can be found here; https://www.tes.com/jobs/employer/oryx-international-school-PHONE_NUMBER /</p> <p><strong>The School</strong></p> <p>Oryx International School https://oryxschool.qa/ is a unique project conceptualised by Qatar Airways and Orbital Education https://orbitaled.com/ creating a joint venture between a world renowned, 5- star multi-billion dollar turnover airline and a prestigious group of International schools. The objective of this £70 million project is to satisfy the demand for premium quality British style education for the children of local and expatriate employees of Qatar Airways in Doha.</p> <p>The aim of Oryx International School is to provide the employees of the world s five-star airline and their children access to a five-star education. The new, bespoke, built to specification school provides state-of-the-art facilities and education technology to enrich teaching and learning experiences for our students. The school aspires to foster an ethos of global citizenship, the celebration of cultural diversity and a wide international perspective to equip students with the skills and aspirations to become future leaders across the world.</p> <p>The facilities offered at the school site, combined with our creative approach to education, which incorporates a full curriculum and enrichment based upon the English National Curriculum, enhanced by local Qatari identity, history, culture and tradition, allows Oryx International School to offer a 5-star education.</p> <p>The school offers some of the best fully furnished staff accommodation in Doha, including all utensils, a welcome pack and free utilities including internet. https://www.alfardanproperties.com/property/al-gassar-resort/</p> <p><strong>Living and working in Qatar</strong></p> <p>Doha, the peninsula s capital city of over 2.7 million residents, has a huge international community that choose to live and work here. Qatar provides an excellent lifestyle, with a combination of cultures mixed with the best of Qatar s past and present. Being in the Middle East, the weather is good all year round with particularly high temperature in the summer months. In Qatar you will find plenty of opportunities to explore the desert, walk along the Corniche, visit museums, shopping malls, beaches, attend sporting events, music festivals, take a boat trip and much more. There are excellent education transportation and other amenities across the city, including a new metro system.</p> <p><strong>Benefits of working at an Orbital Education School</strong></p> <p>Orbital Education focuses on delivering quality education to its students around the globe. We educate more than 7,000 young people from 128 nationalities, sending them on to high quality universities. We are an expanding group with schools already in Spain, Hungary, Slovenia, Albania, China, Mexico, Ecuador and the Middle East, with exciting plans to develop new schools across the globe.</p> <p>Key reasons to work at an Orbital Education School include:</p> <ul> <li>Opportunities to collaborate with colleagues worldwide.</li> <li>Enhanced professional development opportunities.</li> <li>Opportunities for both career development and movement within the group, providing</li> </ul> <p> opportunities to see the world whilst progressing an attractive and rewarding career.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You must hold a valid qualification and be eligible to work in Qatar.</p> <p><em>Interested candidates are encouraged to apply early, as we aim to secure the most suitable candidate at the earliest.</em></p> <p>Please refer to the job description for the full range of duties and responsibilities.</p><p></p></section>
Job Description<br><br>At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.<br><br>Boeing Global Services (BGS) is seeking a Quality Production Specialist to support our F-15 Qatar Program at Al Udeid AB, Qatar.<br><br>Position Responsibilities:<br><br><br>Reviews proposals, contracts, regulatory, program and customer requirements ensuring early quality involvement in program development. Prepares and maintains Quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed. Analyzes process data, metrics, models and flows to identify root cause of problems. Participates with stakeholders to develop potential preventive or corrective actions and implementation. Conducts research, compiles and analyzes performance reports and process control statistics, to continuously improve process capability. Conducts quality source selection and process reviews of suppliers' ability to meet program quality requirements and support business decisions and develops a coordinated response for management review and approval. Conducts hardware, software and system level audits to determine compliance with quality management system standards, configuration assurance, related business, regulatory and customer requirements and reports results to management. Analyzes data to provide material review dispositions for nonconforming materials, parts and equipment. Works under general direction.<br><br><br>This position requires the ability to obtain the US Security Clearance from the US Government.<br><br>This position is expected to be 100% onsite. The selected candidate will be required to work on-site.<br><br>Basic Qualifications (Required Skills/Experience):<br><br><br>Experience working with F-15 or comparable fighter aircraft.3+ years of experience with quality or inspection on military aircraft.3+ years of experience in Quality Management Systems (QMS). Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.<br><br><br>Preferred Qualifications (Desired Skills/Experience):<br><br><br>5+ years of experience with quality or inspection on military aircraft.5+ years of experience in Quality Management Systems (QMS). Experience on F-15 platform. F-15 platform weapons experience. Previous Quality Assurance experience. Root cause analysis experience.<br><br><br>The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:<br><br><br>Competitive salary and annual incentive plans. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs. Learning Together Programme to support your on-going personal and career development. Access to Boeing’s Well Being Programs, tool and incentives.<br><br><br>Important information regarding this requisition: This vacancy is for an international, locally hired position in Al Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U. S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates’ ability to satisfy all labor and immigration formalities.<br><br>Applications for this position will be accepted until Aug. 31, 2026<br><br>Export Control Requirements: <br><br>If the successful candidate is not a “U. S. Person” (as defined by 22 C. F. R.<br><br><br>120.62 “U. S. Person” includes U. S. citizens and U. S. nationals, lawful permanent residents, refugees, or asylees) and the position requires access to export-controlled data, an appropriate export authorization by the U. S. Government may be required prior to such access. Employment, and the continuity of employment of non-U. S. persons, is contingent upon the company’s ability to secure and maintain the necessary export control authorization.<br><br><br>Export Control Details: <br><br>US based job, US Person not required<br><br>Relocation <br><br>This position offers relocation based on candidate eligibility.<br><br>Security Clearance <br><br>This position requires the ability to obtain a U. S. Security Clearance for which the U. S. Government requires U. S. Citizenship. An interim U. S. Secret Clearance Pre-Start and final U. S. Secret Clearance Post-Start is required.<br><br>Visa Sponsorship <br><br>Employer willing to sponsor applicants for employment visa status.<br><br>Shift <br><br>Shift Worker (Qatar)<br><br>Equal Opportunity Employer:<br><br>We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.<br><br>We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Role: Government Innovation Expert Experience: 12–15+ years Location: Qatar / GCC preferred<br>Job Summary:Lead government innovation, institutional transformation, digital transformation, and government service improvement initiatives. The role focuses on developing operating models, re-engineering business processes, conducting transformation studies, improving citizen/user experience, driving innovation workshops, and measuring organizational performance.<br>Main Skills to Focus OnGovernment Innovation & Institutional Transformation Strategic Planning & Transformation Government Service Improvement Digital Transformation Business Process Re-engineering (BPR) Operating Model Design Process Improvement & Operational Excellence Innovation Strategy & Management Design Thinking & Service Design Gap Analysis & Transformation Studies Performance Management & KPI Development Stakeholder & Government Entity Management Innovation Workshops & Facilitation Executive Reporting & Presentations Change Management Knowledge Transfer & Innovation Culture Best Practices / Benchmarking Institutional Governance Preferred Certifications Innovation Management Design Thinking Lean Six Sigma PMP / Agile Digital Transformation / Change Management MBA / Master's in Innovation or Strategic Management
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<p><b>Position Summary</b></p><br> <p><b>Location</b></p><br> <p>Doha</p><br> <p><b>About Deloitte</b>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br> <p><b>Our Purpose</b></p><br> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br> <p><b>Our shared values guide the way we behave to make a positive, enduring impact:</b></p><br> <ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul> <b>Audit & Assurance | Manager</b> <b>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</b> <ul><li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li><li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li><li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional scepticism to consider the broader impact (e.g. fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li><li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li><li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li><li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li><li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li><li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li><li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li></ul> <b>Leadership Capabilities:</b> <ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li><li>Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business.</li></ul> <b>Qualifications:</b> <ul><li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big 4 Audit Firms.</li><li>Degree in Accounting or related field.</li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework.</li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li><li>International accounting qualification is required: CA, ACCA, or CPA.</li><li>Fluent in English (reading, speaking, and writing).</li><li>Preference will be given only to Bilingual candidates (Arabic/English).</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p>Here in Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds and working to improve how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you! We are looking for Vertical Sales Manager. This position is located in Doha, Qatar</p><p>Your responsibilities:</p><ul><li>Develop and execute strategic sales plans to achieve and exceed annual sales targets within assigned vertical markets and territories.</li><li>Identify, qualify, and develop new business opportunities across Electrification, Automation, Smart Infrastructure, and Digitalization segments.</li><li>Build and maintain strong relationships with customers, consultants, developers, EPC contractors, utilities, and key stakeholders throughout the project lifecycle.</li><li>Position Siemens as a trusted partner by promoting innovative and sustainable technology solutions that address customer challenges and business objectives.</li><li>Conduct market analysis, monitor industry trends, assess customer needs, and identify emerging opportunities within designated sectors.</li><li>Lead customer engagement activities, including technical presentations, solution workshops, value-based selling, contract negotiations, and commercial discussions.</li><li>Collaborate with internal engineering, bid management, project execution, and service teams to deliver integrated and customer-focused solutions.</li><li>Drive cross-selling and up-selling opportunities by leveraging Siemens' comprehensive portfolio of electrification, automation, software, and digital solutions.</li><li>Maintain a healthy sales pipeline using CRM tools, ensuring accurate forecasting, opportunity tracking, risk assessment, and reporting.</li><li>Gather and communicate competitive intelligence, market insights, and strategic developments to support business planning and growth initiatives.</li><li>Support business planning and customer account strategies to maximize long-term revenue and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You ll win us over by having the following qualifications:</p><ul><li>Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related discipline.</li><li>Minimum 10 years of progressive experience in B2B sales, technical sales, solution selling, business development, or key account management.</li><li>Proven experience in Electrification, Power Distribution, Protection Systems, Automation, Digitalization, Industrial, Infrastructure, Utility, Oil & Gas, or related sectors.</li><li>Strong understanding of electrical power systems, protection and control solutions, automation systems, and digital technologies.</li><li>Demonstrated ability to develop customer relationships, influence stakeholders, and successfully close complex business opportunities.</li><li>Excellent communication, presentation, negotiation, and relationship management skills.</li><li>Experience using CRM platforms such as Salesforce and proficiency in Microsoft Office applications.</li><li>Familiarity with AI-enabled sales tools for market analysis, forecasting, customer insights, opportunity management, and sales enablement.</li><li>Experience working within a multinational and matrix organization.</li><li>Strong commercial mindset with a customer-centric and results-driven approach.</li></ul><p>We offer you</p><ul><li>An inclusive and diverse workplace where everyone can thrive.</li><li>A culture of innovation, collaboration, and continuous improvement.</li><li>Exceptional learning, development, and career growth opportunities.</li><li>Exposure to regional and global projects across multiple industries.</li><li>The opportunity to contribute to sustainable and digital transformation initiatives that make a real impact on society.</li></ul><p>Transform the everyday with us! If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and froward-thinking company, hit apply!.</p>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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About the job Waiter/Waitress - QHR
<p><strong>Job Summary</strong></p><br>
<p>The Waiter/Waitress is responsible for delivering exceptional food and beverage service to guests in line with the hotel brand standards and the expectations of an ultra-luxury environment. A strong focus is placed on creating personalized, attentive, and memorable dining experiences through professional service, product knowledge, and attention to detail. The role requires maintaining service standards, anticipating guest needs, and ensuring the accurate and timely delivery of food and beverages. Close collaboration with colleagues and Culinary is essential to support a seamless operation and consistently exceed guest expectations. Accountability includes guest satisfaction, adherence to service standards, and contributing to the overall success of the outlet.</p><br>
<p><strong>Essential Duties and Responsibilities</strong></p><br>
<p><strong>Quality:</strong></p><br>
<ul><li>Deliver service in accordance with hotel brand standards, Forbes standards, and LQA requirements at all times. </li><li>Provide a personalized, attentive, and refined dining experience that exceeds guest expectations. </li><li>Follow established service sequence and outlet standards consistently throughout all service periods. </li><li>Maintain a professional and visible presence within the assigned station, ensuring guests receive prompt and courteous service. </li><li>Demonstrate excellent knowledge of menus, ingredients, preparation methods, beverage offerings, promotions, and daily specials. </li><li>Accurately explain menu items and make recommendations based on guest preferences and dietary requirements. </li><li>Ensure guest preferences, allergies, dietary restrictions, and special requests are communicated clearly and followed correctly. </li><li>Anticipate guest needs and respond proactively to enhance the overall dining experience. </li><li>Handle guest inquiries, feedback, and concerns professionally, escalating issues when necessary to ensure effective resolution. </li><li>Ensure all food and beverage orders are taken accurately and delivered in a timely manner. </li><li>Maintain close communication with Culinary and other service associates to ensure smooth and efficient service. </li><li>Prepare and maintain mise en place to ensure readiness before, during, and after service. </li><li>Maintain cleanliness and organization of workstations, service stations, tables, and surrounding areas. </li><li>Ensure menus, beverage lists, condiments, and guest-facing materials are clean, updated, and properly presented. </li><li>Support the setup and execution of VIP amenities, special occasions, and guest recognition initiatives. </li></ul>
<p><strong>Financial:</strong></p><br>
<ul><li>Maximize revenue opportunities through effective menu knowledge, suggestive selling, and upselling techniques. </li><li>Promote food, beverage, and promotional offerings confidently while ensuring recommendations align with guest preferences. </li><li>Ensure accurate order taking, billing, and posting through operational systems. </li><li>Verify guest checks for accuracy and ensure all charges are posted correctly. </li><li>Follow all cash handling, billing, and payment procedures in accordance with hotel policies. </li><li>Support achievement of outlet revenue targets through excellent sales awareness and service execution. </li><li>Minimize operational waste through proper handling of food, beverages, and operating supplies. </li><li>Use outlet resources responsibly and support cost-control initiatives. </li><li>Report stock shortages, breakages, and operational concerns to supervisors in a timely manner. </li><li>Assist with stock counts, inventory procedures, and equipment control when required. </li><li>Maintain awareness of daily promotions, business levels, and revenue objectives.</li></ul>
<p><strong>Leading:</strong></p><br>
<ul><li>Maintain the highest standards of grooming, professionalism, and conduct at all times. </li><li>Demonstrate a positive attitude and commitment to delivering exceptional guest experiences. </li><li>Support onboarding and training of new associates through coaching, guidance, and knowledge sharing. </li><li>Communicate effectively with colleagues, supervisors and other departments to support smooth operations. </li><li>Work collaboratively with the team to ensure service standards are maintained.</li><li>Take ownership of assigned stations and responsibilities.</li><li>Demonstrate flexibility in supporting operational requirements and business needs. </li><li>Maintain a respectful, collaborative, and inclusive work environment. </li><li>Support a culture of teamwork, accountability, and operational excellence. </li><li>Contribute positively to team morale and help create a motivated and high-performing work environment.</li></ul>
<p><strong>Standard Responsibilities:</strong></p><br>
<ul><li>Comply and adhere to all company policies and hotel procedures.</li><li>Take on additional tasks within the scope of the role as required by business needs.</li><li>Act as a brand ambassador at all times and maintain brand integrity.</li><li>Reflect the company's culture, vision, mission, and core values in daily actions and decisions.</li><li>Maintain awareness and application of Rosewood, Forbes, and LQA standards.</li><li>Support the adoption of systems, technology, and tools that improve operational efficiency.</li><li>Maintain effective communication within the outlet and across departments.</li><li>Identify training and development needs through daily interaction and observation.</li><li>Lead by example in appearance, behavior, and professional conduct.</li><li>Maintain a strong operational presence throughout all service periods.</li><li>Ensure compliance with hygiene, HACCP, and safety standards.</li><li>Follow all emergency procedures and operational protocols.</li><li>Protect the reputation of the hotel through professional and responsible conduct.</li></ul>
<p><strong>Confidentiality</strong></p><br>
<p>Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, associates, and hotel operations. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company unless otherwise authorized.</p><br>
<p>Maintain confidentiality of all company, guest, and associate information.</p><br>
<p>Protect sensitive operational and financial information.</p><br>
<p>Ensure discretion in all matters related to guests and associates.</p><br>
<p><strong>Health & Safety:</strong></p><br>
<ul><li>Follow safe working practices across all areas of the outlet.</li><li>Ensure compliance with Health and Safety regulations and hotel procedures.</li><li>Report hazards, defects, and safety concerns immediately.</li><li>Ensure incidents and accidents are reported in line with procedures.</li><li>Maintain compliance with HACCP and food safety standards.</li><li>Promote a safe environment for guests and associates</li></ul>
<p><strong>Other:</strong></p><br>
<p>The above description is not exhaustive and may be adjusted based on operational needs.</p><br>
<ul><li>Maintain flexibility in working hours and operational support.</li><li>Respond to business needs with adaptability and ownership.</li></ul>
<p>Support additional responsibilities and projects as required</p><br>
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