Computer Teacher Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled F rontend Developers (HTML/CSS/JavaScript, React/Next.<br>js) to join the Tendem project (https://tendem.<br>ai/) and build high-quality landing pages and multi-page websites within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Frontend Developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.<br> Key Responsibilities Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.<br> Build small multi-page websites (Home, About, Services, Contact, etc.<br>) that follow client requirements and basic information architecture.<br> Implement responsive, mobile-first layouts that work cleanly across devices and browsers.<br> Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.<br> Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.<br> Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.<br> Troubleshoot layout, performance, and cross-browser issues independently.<br> Requirements and benefits At least 3 years of relevant experience in frontend development, landing page production, or website development (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites.<br> We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces.<br> A strong visual eye, attention to detail, and the ability to work independently are essential Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid Hands-on experience with at least one modern frontend framework (React, Next.<br>js, Vue, Astro, or similar) Experience with utility-first CSS (Tailwind) or modern component libraries Ability to translate Figma designs or written briefs into clean, maintainable code Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar) Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus Strong attention to detail and visual taste — pages should look intentional, not generic Self-directed work ethic with the ability to deliver complete pages with minimal supervision Portfolio of shipped landing pages and/or small websites (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>* To execute the day-to-day ICS activities related to the operational technology security in the plants by managing the design and overseeing the implementation of all security measures linked to ICS applications and systems, conducting risk assessment and developing contingency plans to mitigate any foreseeable security threats and protect the confidentiality and integrity of employee, customer and business information in compliance with ICS cybersecurity policies , instructions, manuals and standards.</p><br><br><p>* Commissions the preparation and the implementation of necessary operational security software updates, firewall installation, hardware additions, and any authorized technical changes related to the security functions to ensure compliance both with internal security policies etc. and applicable laws and regulations required security levels.* Design and manage processes for detection, investigation, correction, and/or prosecution of operational security breaches, violations, and incidents.<br>* Benchmark, analyze report on, and make recommendations for the improvement of Operational Technology (OT) security infrastructure.* Works with management to ensure that as new equipment, facilities, services, and systems are installed that the OT security issues are addressed.<br>* Typically, a background in technical Operational Technology (OT) roles such as architecture, security program development or operations, with a clear and abiding interest in operational security.* Liaison with and offers technical direction to related operational security governance functions (such as Physical Security/Facilities, Risk Management, Legal and Compliance) plus senior and middle managers throughout the organization as necessary, on information security matters such as routine security activities plus emerging security risks and control technologies.<br>* Plan, implement and upgrade security measures and controls.* Protect digital files and operational security systems against unauthorized access, modification, or destruction.<br>* Maintain data and monitor/review security access authorizations.* Manage network, intrusion detection and prevention systems.<br>* Work out on the security tools such as security asset inventory management and risk management reporting to security information and event management system (SIEM).* Define, implement, and maintain corporate security manuals, policies, procedures &amp; instructions.<br>* Coordinate further security plans, awareness received from vendors and take required actions.* Security assessments of network infrastructure, hosts and applications.<br>* Work out on ICS security related audit findings and maintain corrective actions.* Download, validate and apply the latest Antivirus DAT file to AV server and ensure published to all ICS machines by continuously monitor the AV server dashboard.<br>* Asset identification, monitoring and analysis using supportive tools (IPS, firewall log, system events and antivirus reports.* ICS Firewall Events log, DNS, Router, and switches Events log analysis.<br>* Validation and deployment of firmware and software updates, deactivate of unnecessary software's or access.* Define and implement backup schedule for all ICS assets, System configuration backups, Machines image backups, Router and switches backups, FW backups.<br>* Manage User accounts ICS, network, and security equipment.* Support Project execution team to integrate new Operational Technology (OT) system in Plant security framework.<br>* Work out on Audit findings and observations.* Work out with ICS modifications as requested.<br>* Collect and archive system logs, events, change logs, failure events etc. To support audit and forensic analysis.* Ensure that all implementation activities are complied with published ICS policies, instructions, procedures,</p><br><br><ul> <li>Bachelor's Degree in Information security Technology, Computer Science or Electronic/Electrical Engineer.</li> <li>Must be ICS certified from SANS, however following certificates will be great additional advantage for the candidate: - <ul> <li>GIAC GICSP (Global Industrial Cybersecurity Professional).</li> <li>ISA CAP (Certified Automation Professional).</li> <li>Cybersecurity for Automation, Control, and SCADA Systems (ISA-99/IEC-62443) - ISA</li> <li>Advanced SCADA Security - Red Tiger/ any other vendor.</li> <li>Industrial Cybersecurity for OPC - Matrikon/any other vendor.</li> <li>OPC-UA Hands-on Training Level-3 - OPCTI.</li> </ul> </li> <li>3-5 years at least of field experience in OT Cybersecurity domain in Oil &amp; gas &amp; petrochemical industry.</li> <li>Excellent knowledge of common IT/OT ICS specialization areas related to PLC's, DCS's, PDCS, Firewalls, networks, and switches.</li> <li>Exposure of implementing IT/OT security policies and regulations.</li> <li>Knowledge of international &amp; national standards frameworks such as ISA99, IEC62433, IEC61511, IEC62351, IEC62591 ISO27001, 27002, 27005 Compliance regulations.</li> <li>Extensive knowledge of several ICS DCS/PDCS/PLC/ESD/Servers, routers, switches &amp; firewalls technologies within several OEM technologies such as, Siemens, HIMA, TRICONEX, HONEYWELL, GE, Allan Bradley, CISCO, MacAfee.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Monthly Rate in QAR Plus allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????‍♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????‍♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????‍♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Supervises custodial personnel and manages assigned area of responsibility, including scheduling daily activities, managing appropriate leaves, supervision of duties, and inspection of areas. Will assist in the setup of special events. Ensures personnel exhibit superior workmanship and focus on a quality end product. Follows Standard Operating Procedures (SOPs) to ensure all tasks are accomplished safely. Verifies actual hours worked by personnel to reduce manpower expenditure. Ensures personnel complete all tasks in accordance with the local Environmental, Safety and Health directives. Provides leadership and mentors junior personnel to develop appropriate skillsets. Addresses customer concerns in a prompt, professional and courteous manner. Uses Computer Maintenance Management System (Maximo) to correctly input data related to maintenance work orders, preventative maintenance inspections, and emergency/urgent customer requests. Ensures personnel correctly capture data on maintenance work order requests and preventative maintenance inspection forms for upload into Maximo. Responsibilities + Ensures that all assigned areas are cleaned in accordance with PWS and industry standard 100% + Monitors the work of staff responsible for providing custodial services related to the care, maintenance and cleaning of assigned buildings and facilities 75% + Facilitates planning, coordinating, directing and controlling activities performed by custodial and landscaping personnel 75% + Performs inventory control and transports supplies to various work sites; monitor the use and care of the supplies and equipment 100% + Performs routine inspections of assigned areas and evaluates the work of employees against established standards 75% + Directs or performs a variety of tasks which may include, but is not limited to, moving or setting up furniture, sand removal, sweeping walkways, bathroom checks, waxing floors, and other miscellaneous cleanup 100% + Maintain adequate supplies in utility closets and custodial carts 100% + Ensures training needs are met, and employees are counseled on job performance 100% + Develops information, maintains records, and prepares a variety of reports e.g. custodial workloads, service requirements and employee job performance 75% + Performs other duties and assignments as required 50% Qualifications + Minimum Qualifications: + Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + High School diploma plus vocational training in administrative sciences, Associate degree preferred. + Must be able to obtain a Secret Clearance if required. + Experience: + Requires eight (8) years custodial experience + Requires three (3) years supervisory experience – custodial field preferred + Supervisory Responsibilities: + Will have direct oversight of junior custodians. + Skills: + Interpersonal skills, and dexterity are needed to maintain holistic management of the custodial department, because this is an area that requires constant problem solving skills as maintenance issues, supply issues, and personnel issues + Communication and interpersonal skills are needed to manage personnel and to exceed the customer’s expectations + Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required + Knowledge of U.S. Army Safety Guidelines and OSHA Standards + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Medium to Heavy Work Exerting up to 50 to 100 pounds of force occasionally, and/or up to 20 to 50 pounds of force frequently, and/or up to 10 to 20 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.</p><br><p>Microsoft’s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion training and events, and professional certifications.</p><br><p>Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.</p><br><p>With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.&nbsp;</p><br><br><b>Responsibilities</b><br><ul><li>Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.</li><li>Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).</li><li>Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.</li><li>Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.</li><li>Assists and provides guidance to other technicians to complete challenging or complex tasks.</li><li>Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training</li><li>Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work</li><li>Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.</li><li>Embodies our&nbsp;culture&nbsp;and&nbsp;values.</li></ul><br><b>Qualifications</b><br><ul><li>High school diploma, or equivalent and basic knowledge of computer hardware and components AND experience supporting IT equipment or related technology.</li></ul><p><strong>Background Check Requirements:&nbsp;</strong></p><br><p>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:&nbsp;</p><br><ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul><p>While not required, we also look for the following<strong><em>Preferred Qualifications:</em></strong></p><br><ul><li>Experience supporting IT equipment or related technology.</li><li>Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).</li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

Job Description<br><br>To define technical approach to AI agents, orchestration frameworks, and responsible AI practices while working closely with engineering teams, product managers, and business stakeholders to bring cutting-edge AI capabilities to production.<br><br>Responsibilities<br><br>Lead AI solutions design and implementation<br><br> Serve as the primary technical advisor on generative AI initiatives Lead proof-of-concept development and architectural decision records Mentor engineering teams on agentic AI patterns and best practices Evaluate emerging technologies and maintain technical roadmaps Design and architect AI agent systems and multi-agent workflows for enterprise use cases Evaluate and implement agent frameworks including Lang Graph, Microsoft Agent Framework, Open AI Agents SDK, Google Agent-to-Agent (A2A), and emerging standard Architect tool-use patterns, function calling, MCP, and agent-to-agent communication protocols Design for agent observability, debugging, and human-in-the-loop workflows Design retrieval-augmented generation architectures and architect vector database solutions, embedding strategies, implement chunking strategies, hybrid search, and re- ranking approaches for optimal retrieval performance Design knowledge graphs and structured data integration with generative AI systems Lead architecture decisions across cloud AI platforms including Azure AI Foundry, Google Vertex AI, Open AI APIs, and open-source Gen AI models Design prompt management, versioning, and optimization pipelines Architect for multi-model strategies, model routing, and fallback patterns Establish patterns for cost optimization, latency management, and scaling LLM workloads Define comprehensive evaluation frameworks for LLM applications and agent systems Implement automated evaluation pipelines using frameworks such as RAGAS, Deep Eval, and custom evaluation harnesses Establish benchmarks for response quality, factual accuracy, task completion, and user satisfaction Champion responsible AI practices including safety, fairness, transparency, and privacy Implement guardrails, content filtering, and output validation systems Design for prompt injection prevention, data leakage protection, and secure agent execution Ensure compliance with emerging AI regulations and industry standards<br><br>Qualifications<br><br> Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred. Arabic Speaker. 8+ years of experience in software engineering or architecture roles 3+ years of hands-on experience building LLM-powered applications in production Deep expertise in AI agent architectures, orchestration patterns, and workflow design Strong experience with at least two of the following: Lang Chain/Lang Graph, Microsoft Semantic Kernel/Agent Framework, Open AI Agents SDK, Google Vertex AI Agent Builder Proven experience designing and implementing Advanced RAG Systems and Agentic AI Proficiency in Python and experience with async programming patterns Hands-on experience with cloud AI platforms (Azure AI Foundry or Google Vertex AI) Strong understanding of Gen AI models’ fundamentals including prompting, fine-tuning, context windows, and token economics<br><br>Preferred Qualifications<br><br> Experience implementing Model Context Protocol (MCP), Google Agent-to-Agent (A2A) protocol, and multi-agent communication patterns Experience building AI Evals pipelines and AI quality assurance systems Knowledge of advanced RAG techniques: query decomposition, multi-hop reasoning, Graph RAG Experience with AI observability tools Background in AI safety, red-teaming, or responsible AI implementation.<br><br>Skills & Competencies<br><br> Systems thinking with ability to design for complexity and emergence in agentic systems Strong communication skills to convey AI concepts to diverse audiences Pragmatic approach balancing innovation with production readiness Ability to rapidly learn evolving AI technologies Commitment to ethical AI development and user safety Collaborative mindset with ability to influence across organizational boundaries<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

Job Description<br><br> Job Details: <br><br> Position Title: Cybersecurity Specialist<br><br> Reports to: IT Manager<br><br> Department: Information Technology (IT)<br><br>Job Purpose<br><br>To lead and oversee GDI’s information security IT operations, network infrastructure, and Operational Technology (OT) environments, ensuring the confidentiality, integrity, and availability of IT and industrial systems (IACS). The role is responsible for leading IT security operations, vulnerability management, incident response, and compliance in alignment with ISMS (ISO 27001) and relevant industrial cybersecurity standards, including ISA/IEC 62443. The role also provides technical direction and oversight of IT operational functions, including Network Administration, to ensure secure, resilient, and efficient technology service delivery across the organization.<br><br>Description<br><br> Key Accountabilities: <br><br>Network Infrastructure & Connectivity Support<br><br> Lead and oversee the secure design, implementation, operation, and continuous improvement of GDI’s network infrastructure to ensure availability, performance, resilience, and security across corporate and operational environments. Supervise network administration activities, including routers, switches, firewalls, VPN services, wireless networks, communication platforms, and related infrastructure technologies, to ensure compliance with approved security standards, operational requirements, and best practices. Ensure reliable and secure connectivity for users, systems, operational technologies, and external integrations through continuous monitoring, performance management, and proactive resolution of network-related issues. Enforce network security controls, including segmentation, access control, monitoring, logging, and secure communications, to protect organizational assets and support compliance with ISMS and regulatory requirements. Provide technical direction and oversight to Network Administration resources to ensure effective service delivery, compliance with service levels, and consistent implementation of operational and security procedures. Coordinate with internal stakeholders and external service providers to support communication systems, data center connectivity, VSAT services, internet services, and third-party connectivity requirements. Support incident response, business continuity, and disaster recovery activities by maintaining network resilience, availability, recoverability, and operational readiness. Ensure the security of Operational Technology (OT) and Industrial Automation and Control Systems (IACS) environments through network segmentation, secure remote access controls, monitoring activities, and implementation of applicable industrial cybersecurity requirements (including ISA/IEC 62443 standards). <br><br>Network Security & Access Control<br><br> Lead and oversee the implementation, operation, and continuous improvement of network security controls and access management frameworks to protect GDI’s information assets, infrastructure, and operational environments. Define and enforce secure access requirements relating to authentication, authorization, network segmentation, privileged access, and remote connectivity in alignment with ISMS requirements, cybersecurity standards, and regulatory obligations. Oversee administration of identity and access controls across network and security environments and ensure adherence to the principles of least privilege and segregation of duties. Direct the configuration, management, and optimization of firewalls, VPNs, Network Access Control (NAC) solutions, intrusion detection and prevention technologies, and related security platforms in coordination with Network Administration resources. Monitor and review access rights, privileged accounts, network security events, and security logs to identify unauthorized activities and ensure compliance with approved security requirements. Coordinate periodic access reviews, access recertification activities, and remediation actions to maintain appropriate access governance and security compliance. Provide technical guidance on secure network architecture, access control design, and security requirements to support business needs while maintaining an effective security posture. Support incident investigations, forensic reviews, compliance assessments, and audit activities relating to network security and access management. <br><br>Incident Management & Operational Security Support<br><br> Lead and govern the end-to-end incident management process for IT and security-related events, ensuring timely detection, response, resolution, and documentation in line with approved procedures and SLAs. Establish and maintain incident management processes, escalation procedures, communication protocols, and reporting mechanisms aligned with ISMS requirements and business continuity objectives. Oversee monitoring, triage, analysis, prioritization, and escalation of cybersecurity and operational incidents and coordinate response activities with internal teams and external service providers. Direct incident response and recovery activities, ensuring root cause analyses are completed and corrective actions are implemented to prevent recurrence and strengthen operational resilience. Provide technical leadership and guidance to IT support and Network Administration teams in resolving complex incidents and maintaining service availability. Ensure incident records, investigation findings, response activities, and closure documentation are accurately maintained to support audit, compliance, and performance monitoring requirements. Develop and maintain incident response playbooks, coordinate incident response exercises, and support disaster recovery and business continuity readiness activities. <br><br>Vulnerability Management<br><br> Lead and govern GDI’s vulnerability management program to ensure timely identification, assessment, prioritization, remediation, and reporting of vulnerabilities across systems, networks, applications, cloud environments, and operational technologies. Oversee vulnerability scanning, assessment, reporting, and remediation activities and ensure identified vulnerabilities are appropriately risk-ranked, assigned, tracked, and resolved through approved remediation processes. Direct implementation of corrective actions, patch management activities, configuration hardening initiatives, and security improvement measures in coordination with Network Administration and other IT resources. Provide analysis, reporting, and recommendations regarding security risks, vulnerability trends, threat exposure, and remediation performance to management and relevant stakeholders. Support incident investigations, audit activities, compliance assessments, and security reviews through provision of vulnerability management data, remediation evidence, and security assurance information. Oversee vulnerability identification and remediation activities relating to OT and IACS environments in alignment with industrial cybersecurity requirements and operational risk considerations. <br><br>Compliance, Audit & Risk Management<br><br> Ensure compliance with information security policies, standards, ISMS (ISO 27001) requirements, industrial cybersecurity requirements, and applicable regulatory obligations through effective implementation and monitoring of security controls and operational practices. Coordinate internal audits, external audits, cybersecurity assessments, certification activities, compliance reviews, and remediation programs to support audit readiness and ongoing compliance. Oversee identification, tracking, reporting, and remediation of audit findings, non-conformities, security observations, and control gaps and ensure corrective actions are completed within agreed timelines. Maintain security documentation, policies, procedures, access review records, vulnerability management records, incident documentation, and audit evidence required to support compliance and assurance activities. Conduct and coordinate security risk assessments, vulnerability risk assessments, and control reviews and ensure identified risks are appropriately documented and incorporated into relevant risk registers. Monitor implementation of risk treatment plans, mitigation activities, and corrective actions and provide reporting on residual risks, remediation progress, and risk exposure. Prepare and present security risk reports, compliance updates, assessment results, and cybersecurity insights to management and stakeholders to support informed decision-making. Conduct cybersecurity risk assessments relating to Operational Technology (OT) and Industrial Automation and Control Systems (IACS), considering operational impacts, safety implications, and applicable industrial cybersecurity requirements. <br><br>Communications & Working Relationships<br><br>Internal<br><br> IT Manager and IT Teams Operations, Technical, Finance, Internal Audit, Governance, HR, and QHSE Teams <br><br>External<br><br> Infrastructure, Cybersecurity, Telecommunications and Managed Service Providers Cloud Service Providers and Technology Vendors Hardware, Software, Network, and Communication Systems Vendors External Technical Consultants <br><br>Context, Work Environment & Decision-Making Authority<br><br> Operates within a security-critical technology environment supporting GDI’s Information Security Management System (ISMS), cybersecurity strategy, network infrastructure, enterprise technology platforms, and Operational Technology (OT) environments. Leads cybersecurity operations, network security, vulnerability management, incident response, compliance, and risk management activities across corporate and operational technology environments. Provides technical leadership, oversight, and direction to Network Administration and IT support resources to ensure compliance with security standards, operational requirements, and approved procedures. Exercises professional judgment in assessing cybersecurity risks, directing incident response activities, implementing security controls, prioritizing remediation actions, and recommending security improvements within approved governance frameworks. Monitors emerging cybersecurity threats, vulnerabilities, regulatory developments, and industrial cybersecurity requirements and recommends actions to strengthen organizational security posture and resilience. Escalates significant cybersecurity risks, major incidents, control deficiencies, and compliance concerns to IT Management for resolution and strategic decision-making. <br><br>Minimum Qualifications<br><br>Qualifications, Experience & Skills: <br><br> Bachelor’s degree in information technology, Computer Science or a related field from an internationally recognized university or relevant proven experience. Professional certifications such as CISSP, CISM, CEH, Security+, GSEC, GIAC certifications, or equivalent are preferred. Knowledge of information security and industrial cybersecurity standards, including ISO/IEC 27001 and ISA/IEC 62443. Familiarity with Operational Technology (OT), Industrial Automation and Control Systems (IACS), and IT/OT convergence principles is advantageous . <br><br>Minimum Experience<br><br> Minimum of 8 years of relevant experience in IT security or cybersecurity roles, including exposure to network security, vulnerability management, incident response, and familiarity with OT/IACS environments is an advantage. <br><br>Job-Specific Skills (Generic / Technical)<br><br> Strong knowledge of network security architecture, network administration, access control frameworks, and cybersecurity technologies including firewalls, VPNs, NAC, SIEM, endpoint security, and monitoring platforms. Strong understanding of incident response, vulnerability management, threat mitigation, security operations, risk assessment, and security governance practices. Knowledge of information security management systems, ISO 27001 requirements, cybersecurity compliance practices, and audit readiness requirements. Good understanding of Operational Technology (OT), Industrial Automation and Control Systems (IACS), industrial cybersecurity principles, ISA/IEC 62443 requirements, and IT/OT convergence environments. Ability to assess cybersecurity risks, analyze vulnerabilities, investigate incidents, and recommend practical mitigation and remediation strategies. Strong leadership, stakeholder management, communication, and coordination skills with the ability to guide technical teams and collaborate effectively with business and technology stakeholders. Strong analytical, problem-solving, decision-making, and incident management capabilities in complex operational environments. Ability to manage multiple priorities, security initiatives, incidents, and operational activities in a fast-paced environment. Language proficiency: English (required).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>ITS Engineer - ICT</strong>, seconded to our client from government sector in <strong>Doha, Qatar</strong>.</span></p><br><p><span>The role will support the Senior ICT Engineer in ensuring the availability, performance, security and resilience of RMC ICT infrastructure, including data centre environments, networks, virtualized platforms, hardware, software and associated systems supporting Intelligent Transport Systems (ITS).</span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Monitoring and supporting <strong>Road Management Centre (RMC)</strong> systems to ensure required performance, availability and service levels.</span></li><li><span>Reviewing and witnessing <strong>ITS project commissioning</strong>, ensuring RMC hosting, configuration and network infrastructure meet Ashghal specifications and performance requirements.</span></li><li><span>Supporting the Senior ICT Engineer in the <strong>investigation, analysis and design</strong> of new projects and existing ITS assets, ensuring RMC infrastructure can meet required compute, network, storage and backup needs.</span></li><li><span>Supporting the management and performance monitoring of the <strong>RMC ICT and infrastructure maintenance contractor</strong>, ensuring availability targets for LAN, hardware and software systems are achieved.</span></li><li><span>Monitoring preventive maintenance activities and ensuring secondary and contingency measures are available and operational for RMC/DR control rooms and data centre equipment.</span></li><li><span>Monitoring the configuration and management of <strong>RMC virtualized environments</strong>, ensuring appropriate resource allocation and effective monitoring and alerting.</span></li><li><span>Monitoring <strong>RMC/DR firewall configurations and hardware change controls</strong>, ensuring changes are properly documented in line with ICT best practices.</span></li><li><span>Reviewing plans, specifications and estimates for roadway <strong>ITS implementation projects</strong>, assessing the suitability of RMC/DR data centre hardware and infrastructure and identifying additional resource requirements.</span></li><li><span>Supporting the resolution of technical issues, including substandard products, and providing <strong>technical guidance</strong> to project team members.</span></li><li><span>Coordinating with Ashghal ISD to ensure RMC operational technology aligns with IT security requirements and management measures.</span></li><li><span>Supporting studies on <strong>hosting options, cloud readiness and optimal ICT architectures</strong> for RMC environments.</span></li><li><span>Identifying technology trends and recommending improvements to the efficiency, reliability and performance of RMC and DR data centre environments.</span></li><li><span>Providing technical input into <strong>troubleshooting, fault investigation and triage</strong> activities and undertaking technical work within the scope of competence.</span></li><li><span>Maintaining up-to-date knowledge of industry best practices and applying these to support professional development.</span></li><li><span>Adhering to Health &amp; Safety policies, procedures and work instructions.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include<strong> 10+ years of relevant experience, including at least 5 years’ specialist experience in ICT infrastructure.</strong> partnered with a <strong>Bachelor’s Degree in Engineering, Information Technology, Computer Science or a relevant discipline</strong>.</span></p><br><ul><li><span>Holding <strong>Chartered Membership</strong> of an engineering or relevant professional body is advantageous.</span></li><li><span>Holding <strong>CCNA or equivalent certification</strong> related to network hardware, software and telemetry systems.</span></li><li><span>Demonstrating experience in <strong>data centre environments, virtualization, network infrastructure and service availability management</strong>.</span></li><li><span>Demonstrating experience in monitoring ICT infrastructure, fault management systems and maintenance contractors.</span></li><li><span>Establishing strong working relationships with <strong>clients, contractors, stakeholders and project teams</strong> and effectively supporting change.</span></li><li><span>Demonstrating the ability to influence and engage stakeholders and staff at all levels.</span></li><li><span>Being proficient in <strong>Microsoft Office, network management and fault management systems</strong>.</span></li><li><span>Communicating effectively in <strong>written and spoken English</strong>; Arabic language skills are preferred.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Requirements and benefits At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar) Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS) Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design Experience implementing REST APIs, request validation, error handling, and authentication flows Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar) Experience integrating LLM APIs or other AI services into product features is a strong plus Comfortable with version control (Git) and basic testing practices Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently Portfolio of shipped web applications (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> - Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview ***This position is physically located in the Marshall Islands in support of LOGCAP*** Has full authority and responsibility for the overall effective management and allocation of the personnel and resources necessary to meet all contract specifications involving Installation Logistics Supply, Maintenance, Transportation, Central Receiving Shipping Point, Installation Property Management, Installation Transportation, Transportation Motor Pool, Full Food Service, Retail and Bulk Fuel, Shuttle Bus services, USAMMC-SWA, Bottle Water and Ice in direct support of the USG Directorate of Logistics (DOL) mission program requirements, along with appropriate coordination of Program Department Managers. Interfaces with local US Government representatives as the primary Vectrus point of contact for all Installation Logistics requirements. Directly responsible for the day-to-day management, supervision, and performance of all Installation Logistics operations; administration; support; configuration control; property management; computerized maintenance management system; TMDE; facilities; fleet management. Works closely with the Government Director of Logistics and subordinate staff and organizations across USG DOL to ensure proper coordination and communication occurs to enhance overall mission accomplishment. Works with other LCV Senior Leaders to ensure successful completion of LCV contract operations. Qualified and certified as may be needed to perform the requirements of the contract in an efficient, safe and cost-effective manner under the requirements specified in individual sections of the Performance Work Statement (PWS). Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Provides technical performance guidance to ensure successful completion of program objectives. + Coordinates with USG Leadership and Program Leadership. + Oversees the coordination of work priorities and monitoring of methods, procedures, and programs. + Develops and maintains relationships and partnerships with customers, peers, and other stakeholders as required. + Performs other duties and assignments as required. Qualifications + Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Bachelor's Degree in Logistics and Supply Chain Management + AMMO62 certification preferred + CSCP or CLTD certifications preferred + Shall possess a secret clearance at minimum + Experience: + The LSD shall have at least ten (10) years of multifunctional logistics experience relating to quartermaster, maintenance, transportation, Supply support activities and services provided by the installation. + This requirement is not waivered. + Preferred candidates will possess at least six years of Army multifunctional logistics experience at a Supervisory level. + Experience managing government contracts highly desired. + Skills: + The LSD shall be capable of providing analysis of practices and problems of all functions of the Logistics Support Directorate (LSD) to facilitate the USG DOL by increasing the effectiveness of logistics support provided by the installation. + Excellent communication and writing skills are required along with a working knowledge of computer operations to include spreadsheet, database, word processing, and presentation applications. + Great organizational and management skills with a strong ability to work independent as a member of a robust team. + Supervisory/Budget Responsibilities: + Provide broad guidance and direction to a multinational team of 150+ personnel. + Responsible for ensuring effective management of an annual budget of $2+ million. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. + Clearance/License: + A valid driver's license and the ability to obtain a U.S. Government Motor Vehicle Operator's License and Qatar Driver's License are required. + Must be able to maintain USG Network access &amp; CAC card privilege(s). At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a Major Oil & Gas operator to source for SHES Specialist - Offplot. This is a long-term contract role working on a residential basis 6-days per week / 10 hours to be based at site (Ras Laffan Industrial City). The role will be part of Multi Billion LNG Expansion Project.<br><br>Please See Details Below<br><br>Title: SHES Specialist - Offplot<br><br>Start Date: Negotiable (typically within 1 month notice)<br><br>Duration: 36 months (potential for extension)<br><br>Location: Site (Ras Laffan Industrial City), Qatar<br><br>Working Schedule: 6-days per week / 10 hours per day<br><br>Job Purpose<br><br>To act as the Company's SHES focal point for dredging and marine works, providing technical guidance, compliance assurance, and field oversight to ensure that all dredging, reclamation, offshore, and associated construction activities are executed safely, securely, and in an environmentally responsible manner while achieving project objectives. To provide specialist Safety, Health, Environment and Security (SHES) oversight and assurance for dredging, reclamation, and marine construction activities, ensuring that all project works are planned and executed in compliance with Company requirements, statutory regulations, permit conditions, and international best practices. Manage the relevant elements of the Project SHES Management system, its procedures and programs and ensures the effective and efficient implementation of risk control and mitigation measures at site.<br><br>Job Context & Major Challenge(s)<br><br>Position is located in Project Site Offices in Ras Laffan, Qatar. Maintaining effective SHES oversight across dredging and multiple marine contractors operating in a high-risk environment. Ensuring compliance with Company standards, regulatory requirements, and environmental permit conditions while supporting project delivery objectives. Managing interface risks, environmental impacts, and marine operational hazards associated with dredging, reclamation, and offshore construction activities. Influencing contractor SHES performance and fostering a positive safety culture without direct operational control. Balancing project schedule pressures with the need to achieve world-class SHES performance and zero harm objectives. Maintaining close coordination with project management, Contractors Dredger/Marine crews, contractors, subcontractors, regulatory authorities, port operators, and environmental stakeholders to ensure safe, environmentally responsible, and compliant execution of works on dailybasis. Supporting activities conducted from dredgers, barges, support vessels, reclamation areas, marine terminals, and construction sites. Effectively manage risks associated with marine operations, heavy equipment, vessel movements, lifting operations, confined spaces, diving activities, and environmental protection requirements. Maintaining compliance during simultaneous operations involving dredgers, barges, work boats, and construction equipment Ensuring safe execution of dredging activities in busy navigation channels and port areas.<br><br>Key Job Accountabilities<br><br>Reports to: Head of SHES (NFW Offplot). Provide SHES leadership, guidance, and assurance for all dredging, reclamation and associated marine, construction activities to ensure compliance with SHES Management Plans and procedures and regulatory obligations. Conduct regular inspections of dredgers, barges, work boats, marine equipment, temporary facilities, and construction works. Monitor and verify contractor compliance with approved SHES plans, project specifications, permit conditions, and contractual requirements. Review and endorse contractor risk assessments, method statements, environmental management plans, and emergency response procedures for high-risk marine operations. Conduct SHES audits, inspections, site visits, and field verification activities to ensure effective implementation of risk controls and mitigation measures. Ensure compliance with environmental permits and monitor environmental performance relating to dredging activities, including water quality, turbidity, marine ecology protection, waste management, and pollution prevention. Identify, assess, and mitigate SHES risks associated with dredgers, marine vessels, reclamation activities, SIMOPS, lifting operations, and marine logistics. Monitor contractor SHES performance and drive timely closure of incidents, observations, non-conformances, and corrective actions. Participate in the investigation of safety, environmental, and security incidents and ensure HSE related lessons learned are effectively communicated and implemented.<br><br>Qualifications<br><br>Minimum Requirements:<br><br>Bachelor’s Degree in Sciences, Safety, Health, Environment, Security, or Engineering<br><br>Certifications (Preferred)<br><br>NEBOSH IGC or NEBOSH Diploma IOSH Managing Safely ISO 45001 Lead Auditor/Internal Auditor ISO 14001 Lead Auditor/Internal Auditor Incident Investigation Training First Aid & CPR Marine Safety Training (preferred)<br><br>Knowledge And/or Experience<br><br>10 years experience in SHES in the Oil & Gas Industry. Experience with Oil & Gas Companies, EPC contractors, sub-contractors, vendors or service companies involved in the oil and gas industry. At least 3 years in dredging, reclamation, marine construction, port development, offshore projects. Experience working with EPC, marine contractors, or port authorities. Familiarity with major clients such as Qatar Energy, QTerminals, Ashghal, ADNOC, Saudi Aramco, or similar Gulf organizations is an advantage.<br><br>Technical And Business Skills<br><br>Knowledge of dredging methodologies (CSD, TSHD) and associated SHES risks. Knowledge of maritime regulations, vessel safety management, and marine logistics. Experience in SHES audits, inspections, incident investigations, and contractor assurance programme. Working knowledge of PTW, SIMOPS, HAZID, HAZOP, JSA, and Management of Change processes. Deep knowledge of industry codes, standards and practices for SHES discipline Ability to prepare management reports and present SHES performance to senior leadership. Negotiation and conflict resolution skills when managing contractor compliance issues. Excellent verbal and written English skills; confident and clear presentation development and delivery. Strong teamwork, facilitation, with the ability to communicate and interact at all levels of the organization. Computer literate, proficient working with Microsoft office applications.

Role Purpose<br><br> JOB DESCRIPTION <br><br>The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk (24x7 single point of contact), and L1 Application Functional Support — delivered to enterprise and government clients under SLA / XLA-driven managed services contracts.<br><br>Operating within an ITIL v4-aligned Service Value System, the SDU Leader ensures consistent service quality, customer experience, financial performance, and continuous improvement, while building a high-performing, ITIL-mature delivery organization.<br><br>Mandatory Selection Criteria<br><br>Service Desk & IT Support Management Experience: Minimum 3 years in a manager-level role leading Service Desk (SD) and IT Support operations. Managed Services / Service Provider Background: Prior employment with a managed services provider delivering Service Desk and IT Support under SLA-driven contracts (non-negotiable). ITIL v4 Certification: Valid ITIL v4 Foundation certification (minimum). ITIL 4 Managing Professional or Specialist modules preferred. Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Scale of Operation: Demonstrated leadership of multi-tier (L1/L2) teams of 100+ resources across multiple customer accounts.<br><br>Responsibilities<br><br>KEY RESPONSIBILITIES1. Service Delivery & Operational Leadership<br><br>Own end-to-end delivery of Service Desk, IT Support, and L1 Application Functional Support services across all managed contracts within the Delivery Unit. Ensure 24x7 service availability, shift coverage, and resource readiness across all customer environments. Act as the single point of accountability for service delivery performance, escalations, and contractual obligations. Drive consistent adoption of ITIL v4 practices across Incident, Service Request, Problem, Change Enablement, Knowledge, and Service Level Management. Serve as the primary escalation point for major incidents, customer escalations, and complex service issues.<br><br>2. ITIL v4 Process Governance<br><br>Govern adoption of ITIL v4 Service Value Chain activities — Engage, Plan, Improve, Design & Transition, Obtain/Build, Deliver & Support — across the Delivery Unit. Maintain mature, auditable processes for Incident, Request, Problem, Change Enablement, Knowledge, and Continual Service Improvement (CSI). Ensure SOPs, runbooks, escalation matrices, and knowledge articles are documented, reviewed, and continuously updated. Lead internal and external audits (ISO 9001, ISO/IEC 20000, customer governance audits) and ensure timely closure of findings.<br><br>3. Service Desk Operations<br><br>Lead 24x7 Service Desk operations as the single point of contact for end-users across multiple client accounts. Govern full ticket lifecycle management within ITSM tools — logging, classification, prioritization, routing, resolution, and closure. Drive First Call Resolution (FCR), reduce re-opened tickets, and increase self-service adoption. Implement workforce management practices including shift rostering, queue management, schedule adherence, and surge planning.<br><br>4. IT Support / End-User Services<br><br>Lead L1 and L2 onsite and remote IT support teams across customer environments. Oversee endpoint lifecycle management including imaging, deployment, patching, hardening, and decommissioning using tools such as Microsoft Intune and SCCM/MECM. Govern Active Directory, Azure AD / Entra ID user provisioning, access management, and joiner-mover-leaver (JML) processes. Ensure VIP and executive support services meet white-glove service standards. Oversee Microsoft 365 operations (Exchange Online, Teams, Share Point, One Drive) at L1/L2 level.<br><br>5. L1 Application Functional Support<br><br>Lead L1 Application Functional Support teams covering government applications, e-services portals, ERP systems, case management, and business applications. Ensure structured functional triage, business rule validation, and escalation to L2/L3 application teams. Drive documentation, knowledge transfer, and training to ensure operational readiness across functional modules.<br><br>6. SLA / XLA / KPI Governance & Reporting<br><br>Own SLA, OLA, and XLA performance across all service lines, ensuring ≥ 98% SLA compliance baseline. Govern operational KPIs including CSAT, FCR, MTTR, abandon rate, and others with executive-level reporting. Develop dashboards and management reports for leadership and customer governance forums. Lead monthly and quarterly service review meetings (MSR/QBR) with customers.<br><br>7. Customer & Stakeholder Management<br><br>Act as senior delivery interface for customer stakeholders, PMO, and business owners. Build trust through proactive communication, risk management, and delivery consistency. Manage expectations, scope changes, and contractual discussions in coordination with Account Management and Legal teams. Identify and drive opportunities for service expansion, automation, and value-added services.<br><br>8. Financial & Commercial Management<br><br>Own Delivery Unit P&L including revenue assurance, cost control, utilization, and forecasting. Manage resource costs, overtime, subcontracting, licensing, and tooling within approved budgets. Conduct monthly financial performance reviews and ensure alignment with contracted revenue. Ensure billing accuracy through validation of deliverables and consumption tracking.<br><br>9. Pre-Sales, RFP & Solutioning Support<br><br>Support pre-sales and sales teams in RFPs, tenders, and solution development. Develop proposals including SoW, staffing models, transition plans, RACI matrices, and pricing inputs. Participate in customer presentations, due diligence, and bid defense sessions.<br><br>10. Transition, Onboarding & Transformation<br><br>Lead end-to-end service transitions including due diligence, knowledge transfer, shadowing, reverse shadowing, and hypercare. Define onboarding plans, milestones, exit criteria, and risk mitigation strategies. Drive transformation initiatives including automation, AI-enabled Service Desk, self-service, and shift-left strategies.<br><br>11. AI, Automation & Continual Service Improvement (CSI)<br><br>Drive adoption of AI-enabled Service Desk capabilities including intelligent triage, virtual agents, and AI-assisted resolution. Identify and implement automation opportunities using RPA, workflow automation, and self-healing scripts. Maintain CSI register and deliver measurable improvement initiatives with defined business impact. Ensure governed and practical use of AI with measurable outcomes and human oversight.<br><br>12. People Leadership & Capability Development<br><br>Lead and develop a multi-tier team including Team Leads, Shift Leaders, Engineers, and Functional Analysts. Define career development paths, training plans, and certification roadmaps. Drive performance management, coaching, feedback, and recognition programs. Foster a culture of accountability, customer focus, and operational excellence.<br><br>13. Compliance, Risk & Security<br><br>Ensure compliance with information security policies, data protection regulations, and contractual obligations. Maintain compliance with ISO 9001, ISO/IEC 20000, and ISO/IEC 27001 standards applicable to managed services delivery.<br><br>Qualifications<br><br>REQUIRED EXPERIENCE<br><br>Minimum 10 years of total IT experience, including at least 3 years as a Service Desk & IT Support Manager. Mandatory prior experience with a Service Provider / Managed Services Provider, delivering Service Desk and IT Support under SLA-based contracts for enterprise or government clients. Proven leadership of multi-tier (L1/L2), multi-location teams of 40+ resources across multiple customer accounts. Demonstrated experience managing 24x7 operations with measurable SLA / XLA performance outcomes. Hands-on experience in customer onboarding, service transition, and steady-state operations. Strong track record of contributing to RFPs, RFQs, SoWs, technical proposals, and pre-sales solutioning. Experience working in ITIL v4-aligned environments with mature ITSM governance practices. Exposure to Qatar / GCC enterprise or government accounts is a strong advantage.<br><br>TECHNICAL SKILLS1. ITSM Platforms<br><br>Service Now, BMC Remedy / Helix, Manage Engine Service Desk Plus, Ivanti, Symphony Summit (or equivalent enterprise ITSM tools) SLA configuration, workflow design, reporting, dashboards, and service automation<br><br>2. End-User Computing & Microsoft Stack<br><br>Microsoft 365: Exchange Online, Teams, Share Point Online, One Drive Active Directory, Azure AD / Entra ID, Group Policy, Conditional Access Microsoft Intune, SCCM / MECM, Autopilot — endpoint deployment, patching, and compliance Windows 10/11 support and mac OS fundamentals Mobile device management (MDM)<br><br>3. Remote Support & Productivity Tools<br><br>Remote support tools: Bomgar / Beyond Trust, Team Viewer, Quick Assist, Ivanti Knowledge management platforms and self-service portals<br><br>4. AI, Automation & Analytics (Awareness Level)<br><br>AI Service Desk and Virtual Agent platforms, intelligent ticket classification RPA tools: UiPath, Power Automate, and workflow automation solutions Power BI or equivalent reporting and analytics tools<br><br>CORE COMPETENCIES1. Leadership & People Management<br><br>Strong executive presence with ability to engage Director and PMO-level stakeholders Leadership of large, multi-disciplinary teams (100+ resources) Coaching, mentoring, and succession planning<br><br>2. Service Delivery & Governance<br><br>Deep practical understanding of ITIL v4 framework SLA / XLA / KPI design, governance, and reporting Strong customer-centric and experience-driven service mindset<br><br>3. Commercial & Strategic<br><br>P&L ownership, gross margin management, and utilization optimization RFP / SoW development, pricing strategy, and solution design Vendor and subcontractor management<br><br>4. Behavioral Competencies<br><br>Outcome-driven, accountable, and customer-obsessed mindset Calm and structured under pressure during major incidents and escalations Strong written, verbal, and presentation communication skills Bias toward measurable improvement and pragmatic innovation<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar