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<p>Greetings from Pinazil International Pvt Ltd. We are an ISO 9000 and 1000+ license company, regsitered with Govt Of India for overseas recruitment. An urgent opening for NANNY , based at Qatar for reputed and Royal family. We are looking for a candidate with good English and basic knowledge of FIRST AID. This job is based at QATAR and to take care of KID of a Royal Family. You will be staying with KID in their VILLA.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a candidate with good English and basic knowledge of FIRST AID.</p>
???? Welcome to Your Next Adventure!<br><br>By Snoonu is Snoonu's own marketplace store, with electronics at its core alongside home & lifestyle, fashion, baby care, sports, and more. As we scale, the post-sale experience — returns, warranty claims, repairs, and vendor coordination — is becoming just as important as the sale itself. We are looking for a Vendor Support Associate to own the post-sale journey end to end. You will be the connective tissue between the customer, our internal customer service team, vendors/merchants, and brand-authorized service centers — making sure every issue is resolved quickly, correctly, and with minimal friction for the customer.<br><br>???? What You’ll Get Your Hands On<br><br>Post-Sale Customer Support<br><br>Own resolution of post-sale cases: returns, exchanges, refunds, warranty claims, DOA (dead-on-arrival) units, missing accessories, and repair requests. Ensure every case is tracked from first contact to final resolution within defined SLAs. Handle escalations from the customer service team that require vendor or service-center involvement.<br><br>Stakeholder Coordination<br><br>Act as the single point of contact between merchants/vendors, the internal customer service team, brand/vendor service centers, and the end customer. Coordinate warranty repairs and replacements with authorized service centers (pickup, repair status, turnaround time, return to customer). Manage the RTV (return-to-vendor) process, including documentation, approvals, and follow-up on vendor credits or replacements. Keep customers proactively informed on the status of their case at every stage.<br><br>Commercial Team Liaison<br><br>Work closely with the commercial/buying team on vendor performance issues surfaced through post-sale cases (high return rates, recurring defects, slow service-center response). Feed post-sale insights into vendor reviews and negotiations (e.g., warranty terms, return policies, service-level commitments). Flag SKUs or vendors with abnormal defect/return patterns for commercial action (delisting, renegotiation, quality checks).<br><br>Process Improvement<br><br>Map, document, and continuously improve post-sale support flows (returns, warranty, refunds, escalations). Define and maintain the escalation matrix and SLA framework across all parties involved. Build and maintain an internal knowledge base: vendor return policies, warranty terms, service-center contacts, and standard operating procedures per category/brand. Identify automation opportunities in ticketing, status updates, and vendor communication.<br><br>Reporting & Dashboards<br><br>Own post-sale reporting: return rate by category/vendor/SKU, resolution time, SLA compliance, warranty claim volumes, refund value, and repeat-issue rates. Maintain a live dashboard for post-sale performance visible to commercial and CS leadership. Produce weekly/monthly summaries with root-cause analysis and recommended actions.<br><br>????♂️ The Magic You Bring<br><br>Up to 1 year of experience in customer support, after-sales service, or vendor/partner management — ideally in e-commerce, electronics retail, or quick commerce. Strong understanding of returns, warranty, and repair workflows, especially for electronics. Excellent written and verbal communication; comfortable managing multiple external and internal stakeholders simultaneously. Proficiency with spreadsheets (Excel/Google Sheets) and comfort building reports and dashboards; experience with ticketing/CRM systems is a plus. Highly organized, detail-oriented, and able to keep many open cases moving in parallel without dropping any. Customer-first mindset with the commercial awareness to balance customer experience against cost. English fluency required; Arabic is a strong plus. Based in Qatar or willing to relocate.<br><br>✨ Bonus Points If You Have<br><br>Experience working with brand-authorized service centers (e.g., Apple, Samsung, HP) in the GCC. Familiarity with marketplace operations (merchant/vendor models, RTV, vendor debit/credit notes). Experience with process documentation and SOP creation. Basic data skills (pivot tables, lookups, dashboard tools such as Looker Studio or Power BI).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Cleaning chairs, sofas, and carpets in guests' bedrooms and all public areas. Removing chewing gum, candle wax, wine, and coffee stains. Ensure that standards are maintained at a required level on a daily basis following the LQA, Forbes and Brand standards in every task daily. Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Contribute to the collective commitment of a unique guest experience - to create a sense of place. Support new members of the housekeeping team. Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction. Report for work ensuring appearance and presentation meets the required standard. Collect key cards and Duty Phone from the Housekeeping office at your appointed start time. Collect equipment, ensure you have the correct tools for the job - if not you must let your Floor Supervisor know - and commence cleaning departure rooms. While removing trolleys from the cupboards, noise should be kept to a minimum, as most of our guests will still be asleep. While on the floors all noise should be kept to a minimum such as closing doors and conversations. Return any turned down rooms to daytime set-up. Rooms with a "Do not disturb" card should not be knocked or entered. Report to your Floor Supervisor any sleep-outs, extra departures, rooms on DND or rooms not requiring service. All rooms must be cleaned following Rosewood standards. Trolleys should be kept neat and tidy throughout the day. Ensure public areas and corridors are in immaculate condition. Make up any extra beds and baby cots as required. Any guest laundry found in occupied rooms should be brought to the attention of the housekeeping office immediately. All private dining trays must be removed from the guestrooms and the corridors and placed in a designated collection area. Clean and empty vacuum cleaner and assist in the tidying of the store cupboard at the end of the day. IBefore going off shift, the trolley should be restocked, cleaned and put away. Remain on the floor until your Floor Housekeeper has signed your paper. Return your list, key cards and Duty Phone to the Housekeeping office at the end of your shift. Ensure lost and found items are turned directly into Security and the lost property procedure followed. Gifts from guests must be accompanied by a signed authorization from the guest and securities pass out before it can be removed from the hotel. Ensure safety and return of all key cards and Duty Phone and ensure you do not loan them to anybody else. Report any loss of key card of Duty Phone immediately to the housekeeping office. Report immediately any matters concerning the security of guests to the Security Department. Ensure all equipment is well maintained and in proper working order. Repo1t any malfunctioning or defects to equipment to the Floor Supervisor. Report all malfunctions in assigned areas on to Know cross. Be responsible for keeping guest doors closed whilst servicing the guestroom and using'Service' card. Do not allow anyone to enter the guestroom. Advise the guest to use their keycard and request assistance from guest relations if card is faulty. Ensure safety of guest prope1ty and report anything suspicious to your floor Supervisor. Report suspicious looking persons or anything suspicious to your Floor Supervisor. To ensure that all guest rooms and minibars are maintained in accordance with the standard required. Stock and replace missing items in minibars and guest rooms, inspect and clean the minibars in accordance with departmental procedures and policies. Maintain, track and complete daily worksheet of minibar stock and post to guest accounts via i Pod device. Ensure products in minibar and guest room are not expired and take the proper procedure to remove and replace those products as necessary. Ensure rotation of all minibar products. Monitor and report any misuse or unexplained stock discrepancies.
???? Welcome to Your Next Adventure!<br><br>By Snoonu is Snoonu's own marketplace store, with electronics at its core alongside home & lifestyle, fashion, baby care, sports, and more. As we scale, the post-sale experience — returns, warranty claims, repairs, and vendor coordination — is becoming just as important as the sale itself. We are looking for a Vendor Support Associate to own the post-sale journey end to end. You will be the connective tissue between the customer, our internal customer service team, vendors/merchants, and brand-authorized service centers — making sure every issue is resolved quickly, correctly, and with minimal friction for the customer.<br><br>???? What You’ll Get Your Hands On<br><br>Post-Sale Customer Support<br><br>Own resolution of post-sale cases: returns, exchanges, refunds, warranty claims, DOA (dead-on-arrival) units, missing accessories, and repair requests. Ensure every case is tracked from first contact to final resolution within defined SLAs. Handle escalations from the customer service team that require vendor or service-center involvement.<br><br>Stakeholder Coordination<br><br>Act as the single point of contact between merchants/vendors, the internal customer service team, brand/vendor service centers, and the end customer. Coordinate warranty repairs and replacements with authorized service centers (pickup, repair status, turnaround time, return to customer). Manage the RTV (return-to-vendor) process, including documentation, approvals, and follow-up on vendor credits or replacements. Keep customers proactively informed on the status of their case at every stage.<br><br>Commercial Team Liaison<br><br>Work closely with the commercial/buying team on vendor performance issues surfaced through post-sale cases (high return rates, recurring defects, slow service-center response). Feed post-sale insights into vendor reviews and negotiations (e.g., warranty terms, return policies, service-level commitments). Flag SKUs or vendors with abnormal defect/return patterns for commercial action (delisting, renegotiation, quality checks).<br><br>Process Improvement<br><br>Map, document, and continuously improve post-sale support flows (returns, warranty, refunds, escalations). Define and maintain the escalation matrix and SLA framework across all parties involved. Build and maintain an internal knowledge base: vendor return policies, warranty terms, service-center contacts, and standard operating procedures per category/brand. Identify automation opportunities in ticketing, status updates, and vendor communication.<br><br>Reporting & Dashboards<br><br>Own post-sale reporting: return rate by category/vendor/SKU, resolution time, SLA compliance, warranty claim volumes, refund value, and repeat-issue rates. Maintain a live dashboard for post-sale performance visible to commercial and CS leadership. Produce weekly/monthly summaries with root-cause analysis and recommended actions.<br><br>????♂️ The Magic You Bring<br><br>Up to 1 year of experience in customer support, after-sales service, or vendor/partner management — ideally in e-commerce, electronics retail, or quick commerce. Strong understanding of returns, warranty, and repair workflows, especially for electronics. Excellent written and verbal communication; comfortable managing multiple external and internal stakeholders simultaneously. Proficiency with spreadsheets (Excel/Google Sheets) and comfort building reports and dashboards; experience with ticketing/CRM systems is a plus. Highly organized, detail-oriented, and able to keep many open cases moving in parallel without dropping any. Customer-first mindset with the commercial awareness to balance customer experience against cost. English fluency required; Arabic is a strong plus. Based in Qatar or willing to relocate.<br><br>✨ Bonus Points If You Have<br><br>Experience working with brand-authorized service centers (e.g., Apple, Samsung, HP) in the GCC. Familiarity with marketplace operations (merchant/vendor models, RTV, vendor debit/credit notes). Experience with process documentation and SOP creation. Basic data skills (pivot tables, lookups, dashboard tools such as Looker Studio or Power BI).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
House Manager – VIP Household - F <br>Position: House Manager Employment Type: Full-Time / Permanent Location: Qatar Work Environment: VIP / Private Household<br>Key Responsibilities:Manage the day-to-day operations of the VIP household and ensure smooth running of all household services. Supervise household staff, including drivers, chefs, housekeepers, nannies, gardeners, and maintenance personnel. Prepare staff duty rosters, schedules, and daily task allocations. Maintain high standards of housekeeping, cleanliness, hygiene, presentation, and service. Coordinate household maintenance, repairs, contractors, suppliers, and service providers. Monitor household inventory, groceries, cleaning materials, and other requirements. Coordinate transportation, appointments, deliveries, events, and special household requirements. Ensure guest arrangements and VIP requirements are handled professionally and discreetly. Monitor staff performance, attendance, conduct, uniforms, and compliance with household procedures. Assist with household budgeting, purchasing, and expense tracking. Ensure confidentiality and strict privacy regarding the family, residence, guests, and household affairs. Handle urgent household situations and coordinate with relevant personnel when required. Maintain excellent communication with the employer/family representative and provide regular updates.<br>Candidate Requirements:Minimum 5–8 years of experience as a House Manager, Estate Manager, Butler Manager, Household Supervisor, or similar role. Previous experience working in a VIP/private household, royal household, luxury residence, or high-profile family is highly preferred. Strong experience managing multiple household staff. Excellent organizational, leadership, and communication skills. Professional appearance, manners, discretion, and confidentiality. Ability to work flexible hours and respond to household requirements when necessary. Strong knowledge of housekeeping, household operations, maintenance coordination, and staff management. English communication skills required; additional languages are an advantage. Candidates currently in Qatar with relevant VIP household experience are preferred.
We are seeking an experienced and versatile Private Chef to manage the daily culinary requirements of a private/VIP household. The successful candidate should have strong experience in general food preparation and cooking, along with good knowledge of pastry, bakery, and breakfast preparation. The Chef will be responsible for preparing high-quality, fresh, nutritious, and well-presented meals while adapting menus to the preferences, dietary requirements, and schedule of the household. Key Responsibilities Plan, prepare, and serve daily breakfast, lunch, dinner, snacks, desserts, and special meals. Prepare a wide variety of international, continental, Arabic, Asian, and other cuisines as required. Demonstrate strong skills in general food preparation and cooking, including meat, poultry, seafood, vegetables, rice, pasta, soups, sauces, and main courses. Prepare a variety of breakfast items, including eggs, pancakes, waffles, French toast, cereals, fresh juices, breads, and other breakfast specialties. Prepare pastries, bakery items, cakes, desserts, and other sweet dishes as required. Develop and rotate menus based on the family's preferences, nutritional requirements, and dietary restrictions. Prepare healthy and customized meals, including special diets such as vegetarian, low-carb, gluten-free, or allergy-specific meals where required. Ensure excellent food quality, taste, freshness, portion control, and presentation. Maintain strict standards of food hygiene, safety, sanitation, and cleanliness in accordance with household requirements. Manage kitchen supplies, ingredients, and food inventory, ensuring proper storage and minimizing wastage. Prepare grocery and ingredient lists and coordinate purchasing or communicate requirements to the household representative. Maintain the cleanliness and organization of the kitchen, cooking equipment, utensils, refrigerators, and storage areas. Prepare meals for private functions, family gatherings, dinner parties, and special occasions when required. Coordinate meal preparation and serving times according to the household's daily schedule. Work closely with other household staff, including housekeepers, butlers, nannies, and household managers, when required. Maintain complete confidentiality, discretion, and professionalism regarding the household and its family members. Ensure kitchen equipment and appliances are used safely and maintained in good working condition. Stay updated with new recipes, culinary techniques, healthy cooking methods, and food presentation trends. Perform other reasonable culinary and household-related duties assigned by the principal or household management. Candidate Requirements Proven experience as a Private Chef, Personal Chef, Executive Chef, Sous Chef, or similar culinary position. Strong practical experience in general cooking, pastry/bakery, and breakfast preparation. Good knowledge of multiple cuisines and cooking techniques. Strong menu planning and food presentation skills. Knowledge of food safety, hygiene, sanitation, and proper food storage. Ability to prepare fresh, nutritious, high-quality meals consistently. Ability to work independently with minimal supervision. Excellent attention to detail and high standards of cleanliness. Flexible to work according to the household's schedule, including weekends, holidays, and special occasions when required. Professional, trustworthy, discreet, and respectful of household privacy. Good communication and interpersonal skills. Preferred Experience Previous experience working for a VIP/private family, royal household, luxury residence, private estate, yacht, or five-star hotel is highly preferred. Culinary diploma, degree, or professional chef certification is an advantage. Experience with specialized diets and nutritional meal planning is an advantage. International culinary experience is highly desirable.