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Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States.<br><br>We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale Gen AI Platform, a full stack product to build, test and deploy frontier AI systems.<br><br>Developing custom AI applications Building custom LLMsProviding high-quality training data for research and government institutions building LLMsDeveloping partnerships to foster regional talent growth and AI adoption<br><br>We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.<br><br>You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well.<br><br>Responsibilities: <br><br>Lead design workshops with the client to define custom AI solutions Scope out new AI application use cases across various government entities Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market) Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively Stay up to date with latest research in applied AI and training custom LLMsScope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution Give regular progress updates to the client and International Public Sector leadership<br><br>Minimum Qualifications: <br><br>Deep curiosity and excitement about building AI applications that drive quantifiable impact. Mission-driven mindset with a strong desire to learn and grow quickly.<br><br>Nice to haves:<br><br>Coding experience (Python) Proficiency in Arabic, both written and spoken4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products Strong technical background (STEM degree) and/or experience building technical software products Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma, Canva, Miro, etc.) Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Senior Consultant – Consumer Sector<br>Role Overview We are looking for a highly experienced Senior Consultant with strong business and functional expertise in the Consumer Sector, preferably with experience in government entities, regulatory organizations, consumer protection, inspection, complaints management, and digital government services. The consultant will be responsible for understanding business requirements, reviewing and optimizing existing consumer-related processes, translating business requirements into functional and system requirements, and working closely with IT, business owners, solution architects, and development teams to deliver effective digital solutions.<br>Key Responsibilities Provide senior-level business and functional consulting for consumer-related services and systems. Understand and analyze consumer-sector business processes, policies, regulations, and operational procedures. Review existing consumer services and identify opportunities for process simplification, automation, digitization, and service improvement. Analyze and document current ("As-Is") and future ("To-Be") business processes. Gather, analyze, and document business and functional requirements. Translate business requirements into clear functional and system requirements for technical teams. Work closely with business stakeholders, product owners, solution architects, developers, data teams, and project managers. Support the design and implementation of digital consumer services. Review and improve workflows related to consumer complaints, reports, cases, inspections, violations, and regulatory actions, where applicable. Define business rules, validation rules, workflows, roles, permissions, and approval processes. Identify opportunities to integrate consumer services with other government and external systems. Support integration requirements between consumer systems, CRM, mobile/web channels, payment systems, identity services, and other relevant platforms. Ensure that functional requirements are properly reflected in Microsoft Dynamics 365 CRM and related systems. Work with technical teams to ensure that the solution design meets the business requirements. Prepare functional specifications, user stories, use cases, process maps, business rules, and acceptance criteria. Participate in solution design workshops and requirements-gathering sessions. Support User Acceptance Testing (UAT), including preparation of test scenarios and validation of delivered functionality. Review UAT results and coordinate the resolution of functional issues. Support change management and business readiness activities. Analyze service performance and recommend improvements based on customer feedback, operational data, and service KPIs. Provide recommendations for improving the customer experience and reducing service processing time. Support management in identifying opportunities for further digital transformation within the Consumer Sector. Prepare presentations, business cases, process documentation, and recommendations for senior management.<br>Mandatory Requirements Minimum 8+ years of experience in business/functional consulting, preferably within government, regulatory, consumer protection, or similar environments. Strong experience in Consumer Protection / Consumer Affairs / Regulatory Services. Strong understanding of consumer-related government processes and services. Proven experience in business process analysis and optimization. Strong experience in requirements gathering and functional analysis. Experience designing and implementing digital government services. Experience with CRM-based solutions, preferably Microsoft Dynamics 365 CRM / Dataverse. Strong understanding of workflows, business rules, case management, complaints management, and service delivery processes. Experience preparing functional specifications, user stories, process maps, and acceptance criteria. Experience working with technical teams and translating business requirements into technical requirements. Experience with UAT planning, execution, and defect management. Strong understanding of digital transformation and service automation. Strong analytical and problem-solving skills. Excellent communication and stakeholder-management skills. Strong English communication skills.<br>Preferred Experience Experience in one or more of the following areas would be highly desirable:Consumer complaints and case management. Consumer protection and regulatory enforcement. Consumer inspection and field inspection processes. Commercial fraud and consumer violations. Product and service complaints. Price monitoring and price violations. Consumer awareness and engagement services. Regulatory investigations and enforcement. Integration with government entities and external service providers. Mobile and web-based consumer services. Data-driven consumer services and dashboards. Microsoft Dynamics 365 Customer Service / Case Management. Power Platform and Power BI. Preferred Certifications Business Analysis / CBAP or equivalent. BPM / Business Process Management certification. Microsoft Dynamics 365 Functional Consultant certification. Other relevant government digital transformation or service-design certifications.
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We're looking for an experienced and detail-oriented Commercial Manager to join our dynamic team in Doha, Qatar. In this pivotal role, you will serve as a strategic bridge between operational requirements and key corporate functions, ensuring that our commercial initiatives are robust, transparent, and aligned with organizational goals. If you're an analytical thinker with strong business acumen and a passion for driving commercial excellence, we'd love to hear from you!<br> <br>As a Commercial Manager, you will work collaboratively with senior leadership, project teams, and cross-functional departments to deliver commercial support throughout the project lifecycle. Your expertise in risk management, contract administration, and financial forecasting will be instrumental in ensuring our projects remain commercially focused and financially healthy from inception through completion.<br> Provide strategic commercial and risk advice during all phases of the project lifecycle to assess performance and support project, business unit, and organizational leadership Develop and deliver effective financial reporting, forecasting, and commercial performance analysis for assigned projects and portfolios Manage change control processes with a keen focus on commercial implications; identify, assess, and capitalize on commercial risks and opportunities Ensure all commercial activities comply with internal company standards and external regulatory requirements Apply contractual mechanisms, prepare change quotations, and lead negotiations to successful agreement with clients and stakeholders Participate in regular progress meetings, change control forums, and client engagements to maintain transparency and alignment Contribute to risk registers and support the assessment of risk allowances in financial reporting and forecasting Collaborate with discipline leads and project teams to identify, document, and assess scope changes and their commercial impact Manage earned value management processes, cost reconciliation, and estimate-at-completion (EAC) reporting Oversee supply chain contracts, vendor management, payment applications, and invoice processing Develop and implement commercial strategies that enhance profitability while maintaining strong client relationships Mentor and support team members, fostering a collaborative and inclusive work environment <br>Qualifications<br> Bachelor's degree in Mechanical, Electrical Engineering, Systems Engineering, Construction Management, or related discipline. Minimum 15 years of professional experience in commercial, financial, or legal roles within construction filed with minimum of 10 years of management experience in large international airport projects Proven experience managing commercial aspects of large-value projects with contract values exceeding $1 million Strong understanding of risk management procedures and best practices Demonstrated commercial acumen with excellent business analysis, financial interpretation, and budget forecasting skills Knowledge of commercial and contract law, with experience in various contract forms (NEC, JCT, FIDIC, or similar) Exceptional interpersonal and communication skills with proven ability to collaborate across departments, build relationships, and influence at all organizational levels Strong vendor and supplier management capabilities Excellent problem-solving abilities with resilience, flexibility, and adaptability in dynamic environments Proficiency with project management software, earned value management tools, and financial reporting systems Strong written and verbal communication skills in English <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154798<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
We are looking for an experienced Mendix Certified Developer with 3+ years of hands-on Mendix development experience to design, develop, integrate, and maintain scalable enterprise applications. The ideal candidate should have strong knowledge of Object-Oriented Programming (OOP), web technologies, APIs, databases, and mobile application development. Key Responsibilities Design, develop, and maintain enterprise applications using the Mendix low-code platform. Translate business requirements into scalable and user-friendly Mendix solutions. Develop reusable modules, workflows, microflows, and domain models. Integrate Mendix applications with external systems using REST APIs and web services. Work with databases and write/optimize SQL queries where required. Develop responsive web applications using HTML, CSS, Java Script, and Angular JS. Apply Object-Oriented Programming (OOP) concepts in application development and integrations. Develop and support mobile applications using Mendix/mobile development frameworks. Troubleshoot application issues, perform debugging, and provide production support. Collaborate with business analysts, architects, QA teams, and other developers. Participate in code reviews, testing, deployment, and application lifecycle activities. Ensure application performance, security, scalability, and maintainability. Mandatory Skills & Experience3+ years of hands-on Mendix development experience. Mendix Certification is mandatory. Strong experience in Mendix application development and deployment. Good understanding of Object-Oriented Programming (OOP) concepts. Strong knowledge of HTML, CSS, Java Script, and Angular JS. Hands-on experience with Java and SQL. Strong experience developing and consuming REST APIs. Experience with mobile application development. Good understanding of application integration, data modelling, and databases. Strong troubleshooting and problem-solving skills. Good communication and stakeholder collaboration skills. Preferred Skills Experience with Mendix Studio Pro. Experience with Mendix integrations and external APIs. Knowledge of Agile/Scrum methodologies. Experience with CI/CD and Dev Ops practices. Experience working on enterprise-scale Mendix applications. Education Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with operations managers, fleet and dispatch teams, data scientists, backend engineers, and business stakeholders in a cross-functional setting. Your core function as an Operations & Logistics Data Analyst is to turn delivery and logistics data into actionable insight that improves how orders move from merchant to customer. You will own the metrics that define operational health, such as delivery time, on-time rate, courier utilization, dispatch efficiency, and cost per delivery, and you will use them to diagnose bottlenecks, forecast demand, balance courier supply against order volume, and recommend changes that make the last mile faster, cheaper, and more reliable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with operations, fleet, dispatch, product, and engineering teams to implement data-driven solutions that improve delivery speed, reliability, and cost. Define, monitor, and report on the core operational KPIs, including delivery time, on-time rate, courier utilization, idle time, dispatch and assignment efficiency, and cost per delivery. Analyze and interpret complex operational data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate operational bottlenecks across the order lifecycle (acceptance, preparation, pickup, transit, drop-off) and recommend targeted improvements. Build demand forecasts and support capacity planning so courier supply is matched to order volume across zones and time windows, including peak periods. Analyze geographic and zone-level performance to inform coverage, courier allocation, and last-mile strategy. Design and maintain dashboards and visualizations that give operations teams real-time and historical visibility into performance. Stay up to date with industry trends in logistics analytics, dispatch optimization, and last-mile delivery to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex operational features, and mentor junior analysts in a collaborative environment.<br><br>????♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, industrial engineering, operations research, supply chain, or computer science. At least 5 years of experience in operations, logistics, or supply chain analytics, preferably in a fast-paced delivery, e-commerce, or marketplace environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with geospatial and time-series data (e.g., zones, routes, ETAs, demand by hour and location) and comfort with mapping or spatial analysis. Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy operational data sets. Effective communication skills, with the ability to translate operational data into clear recommendations for non-technical stakeholders such as fleet, dispatch, and city operations teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, real-time operational environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food, grocery, or parcel delivery services. Familiarity with dispatch, routing, and batching logic, and with the levers that drive last-mile efficiency. Demonstrated causal analytics skills or a full understanding of causality (e.g., measuring the true impact of an operational change rather than correlation). Experience modeling delivery unit economics at the transaction level (cost per order, courier payout, subsidy, delivery margin) and aggregating it reliably across time, cohorts, zones, and other dimensions. Familiarity with demand forecasting, capacity planning, and supply-demand balancing for a courier fleet. Exposure to optimization or operations research concepts (assignment, routing, queuing) and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as ETA prediction or demand forecasting.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Account Manager – IT Services & Solutions Location: Doha, Qatar Industry: IT Solutions / Systems Integration Role Overview<br>We are looking for an experienced Account Manager to drive new business and grow strategic accounts across the Qatar market. The role covers a broad portfolio of enterprise IT solutions and services, including networking, cybersecurity, infrastructure, systems integration and managed services.<br>The successful candidate will have strong relationships across Qatar’s enterprise and government sectors and a proven track record of managing complex technology sales from initial opportunity through to tender, negotiation and closure.<br>Key Responsibilities Develop and manage strategic enterprise and government accounts across Qatar. Generate new business while expanding and growing existing customer relationships. Sell a broad portfolio covering networking, cybersecurity, IT infrastructure, systems integration and managed/professional services. Build relationships with CIOs, CISOs, IT leaders, procurement teams and other senior decision-makers. Own the full sales lifecycle, from prospecting and qualification through proposal, negotiation and closing. Identify upcoming projects, tenders and technology investment opportunities within target accounts. Manage RFPs, RFQs and tenders, working closely with internal presales and technical teams. Collaborate with solution architects and presales teams to develop commercially and technically appropriate solutions. Develop strategic account plans and identify opportunities for cross-selling and upselling. Build and maintain a strong pipeline and consistently deliver against revenue and profitability targets. Maintain relationships with key technology vendors and partners. Provide accurate sales forecasts and maintain clear visibility across active opportunities.<br>Candidate Requirements7+ years of B2B technology sales / account management experience. Strong background selling IT solutions, services and/or systems integration. Proven experience selling into large enterprise and government customers.<br>Experience across one or more of:Enterprise networking Cybersecurity IT infrastructure Systems integration Managed services / professional services Strong experience managing complex enterprise sales cycles. Proven exposure to RFPs, RFQs and tender processes. Strong existing relationships and market knowledge within Qatar are highly desirable. Ability to engage with both technical stakeholders and C-level/business decision-makers. Strong track record of achieving revenue targets. Native Arabic speaker – mandatory. Fluent English.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job QA/QC Manager
<p>Job Title QA/QC Manager</p><br>
<p>Section QA/QC Division Major Projects</p><br>
<p>Department QA/QC Reports to Chief Major Projects Officer</p><br>
<p>JOB PURPOSE</p><br>
<p>This role is responsible for leading and managing the QA/QC Department within Major Projects, ensuring the</p><br>
<p>effective development, coordination, implementation, execution, and control of quality activities in alignment</p><br>
<p>with the Company's strategy, commitments, and goals. The position oversees multi-disciplinary teams,</p><br>
<p>including Section Heads, Engineers, Coordinators, Supervisors, and Inspectors, to deliver QA/QC governance</p><br>
<p>and Project support in accordance with Company requirements.</p><br>
<p>The role is strongly focused on managing the QA/QC team, providing direction for technical problem-solving,</p><br>
<p>decision-making, and portfolio analysis through innovative and analytical approaches. The role-holder is</p><br>
<p>accountable for driving compliance with Project quality requirements while promoting and ensuring</p><br>
<p>adherence to Company Occupational Health & Safety, Environmental, Energy, and Quality systems and</p><br>
<p>standards</p><br>
<p>KEY ACCOUNTABILITIES</p><br>
<p>Management Systems</p><br>
<p>Awareness of Company Integrated Management Systems (Quality; Environment; Occupational Health &</p><br>
<p>Safety; Responsible Care; & Energy Management Systems and IFA Product Stewardship)</p><br>
<p>Comply with all the relevant policies and procedures of Company Integrated Management Systems.</p><br>
<p>Ensure that Company and Project HSEQ requirements take the highest priority and actively implemented</p><br>
<p>in Project Day to day activities.</p><br>
<p>Company Strategy</p><br>
<p>Awareness of Company Vision, Mission, Strategic Map & Core Values.</p><br>
<p>Support to Senior Management</p><br>
<p>Support the Chief Major Projects Officer by overseeing and managing all QA/QC activities.</p><br>
<p>Assist the Chief Major Projects Officer in reviewing Project Team lessons learned and in finalizing the</p><br>
<p>Lessons Learned Report.</p><br>
<p>Adherence</p><br>
<p>Awareness of Company and Major Projects specific HSE requirements and compliance with all relevant</p><br>
<p>policies and procedures of Company Integrated Management Systems, Major Projects and the relevant</p><br>
<p>Authorities</p><br>
<p>Awareness of Company and Major Projects specific Quality requirements and compliance with all relevant</p><br>
<p>policies and procedures</p><br>
<p>Ensure full implementation and adherence to the HSE Regulations and proper follow up of the HSE</p><br>
<p>Procedures and Instructions in all areas of Work</p><br>
<p>Managing Activities:</p><br>
<p>KEY ACCOUNTABILITIES</p><br>
<p>1. QA/QC Leadership & Strategy</p><br>
<p>Lead the overall Quality Assurance and Quality Control function across all phases of the project:</p><br>
<p>engineering, procurement, construction, and commissioning.</p><br>
<p>Ensure full implementation of EPCC Contract requirements, Project specific Quality Management</p><br>
<p>System/Plan.</p><br>
<p>Support the Chief Major Projects Officer in all QA/QC matters and report deviations, risks, and</p><br>
<p>improvement opportunities.</p><br>
<p>Promote a culture of quality, compliance, and continuous improvement across the project team and</p><br>
<p>contractors.</p><br>
<p>2. Quality Surveillance Across Project Phases</p><br>
<p>Oversee and conduct quality surveillance during:</p><br>
<p>o Engineering: Ensure design deliverables meet quality standards and contractual</p><br>
<p>requirements.</p><br>
<p>o Procurement: Verify quality controls in material requisitions, vendor selection, inspection</p><br>
<p>planning, and fabrication.</p><br>
<p>o Construction: Monitor site activities for compliance with ITPs, method statements, and</p><br>
<p>specifications.</p><br>
<p>o Commissioning: Ensure systems are tested and verified in accordance with approved quality</p><br>
<p>protocols.</p><br>
<p>Review and follow the EPCC Contractor's Quality Gates Process to ensure engineering development</p><br>
<p>aligns with project quality assurance requirements.</p><br>
<p>3. Quality Audit Planning & Execution</p><br>
<p>Develop and implement a Project Quality Audit Plan covering internal teams, EPCC Contractor, and</p><br>
<p>Subcontractors.</p><br>
<p>Conduct scheduled and unscheduled audits, including:</p><br>
<p>o Internal Project Team audits</p><br>
<p>o EPCC Contractor audits</p><br>
<p>o Subcontractor and vendor audits</p><br>
<p>Prepare audit documentation (notifications, agendas, checklists, reports).</p><br>
<p>Maintain an Audit Report Register to track non-conformances, observations, and agreed actions.</p><br>
<p>Follow up on audit findings and ensure timely closure of recommendations.</p><br>
<p>4. Procedure Review & Compliance</p><br>
<p>Review and approve Project Procedures to ensure they incorporate adequate QA/QC requirements.</p><br>
<p>Ensure procedures are aligned with the EPCC Contract, PIM, and Company standards.</p><br>
<p>Monitor implementation of procedures across all project phases and stakeholders.</p><br>
<p>5. Contract & Risk Management</p><br>
<p>Follow up with EPCC Contractor on interpretation and implementation of EPCC Contract documents</p><br>
<p>related to quality.</p><br>
<p>Identify, report, and track quality-related risks within the QA/QC domain.</p><br>
<p>Focal point (Risk Manager) for managing the Project Risk Management process including but not</p><br>
<p>limited to development and establishment of Project Risk Register and its monthly update.</p><br>
<p>KEY ACCOUNTABILITIES</p><br>
<p>6. Quality Control Oversight</p><br>
<p>Oversee all QC activities at site and vendor/subcontractor locations during equipment fabrication and</p><br>
<p>delivery.</p><br>
<p>Manage and allocate QC inspectors to ensure timely execution of inspections and RFIs.</p><br>
<p>Ensure compliance with approved ITPs and monitor adherence throughout the project lifecycle.</p><br>
<p>Review and approve inspection reports, expediting reports, and inspection notifications.</p><br>
<p>7. Procurement Quality Control</p><br>
<p>Liaise with Procurement to embed quality requirements in material requisitions, technical bid</p><br>
<p>evaluations, and purchase orders.</p><br>
<p>Review EPCC Contractor tender documents to confirm inclusion of technical specifications and quality</p><br>
<p>requirements.</p><br>
<p>Coordinate inspection visits to vendor facilities and manage inspection schedules and logistics.</p><br>
<p>Review expediting reports and manage fabrication defects, ensuring timely resolution and</p><br>
<p>documentation.</p><br>
<p>8. Non-Conformance & Deviation Management</p><br>
<p>Review NCRs submitted by EPCC Contractors and Subcontractors for technical feasibility and</p><br>
<p>contractual impact.</p><br>
<p>Coordinate with engineering teams to evaluate NCRs and recommend corrective actions.</p><br>
<p>Manage Negative Variation Orders for non-conformance-related costs.</p><br>
<p>Review and approve deviation requests, concession requests, and material selection changes.</p><br>
<p>Track closure of NCRs and verify implementation of corrective actions.</p><br>
<p>9. Construction Quality Monitoring</p><br>
<p>Continuously monitor construction activities to ensure correct interpretation and execution of</p><br>
<p>technical documents.</p><br>
<p>Verify construction works are performed in accordance with approved ITPs and meet quality and</p><br>
<p>safety standards.</p><br>
<p>Ensure timely identification and resolution of quality issues during construction.</p><br>
<p>10. Mechanical Completion Oversight</p><br>
<p>Lead the mechanical completion process, ensuring systems and components are installed, tested,</p><br>
<p>and documented per contract requirements.</p><br>
<p>Oversee punch list generation, classification (A/B/C), and closure in coordination with EPCC</p><br>
<p>Contractor and Company teams.</p><br>
<p>Ensure readiness for pre-commissioning and commissioning by verifying completion of quality related</p><br>
<p>deliverables.</p><br>
<p>11. Site & Equipment Preservation</p><br>
<p>Ensure proper preservation of equipment, spare parts, and tools at site per EPCC Contract and</p><br>
<p>manufacturer recommendations.</p><br>
<p>Monitor environmental conditions, storage practices, and handling procedures.</p><br>
<p>Coordinate inspection of equipment upon arrival and during storage, ensuring compliance with</p><br>
<p>preservation protocols.</p><br>
<p>12. Inspection Test Plan (ITP) & RFI Management</p><br>
<p>Ensure all site activities are executed in accordance with approved ITPs.</p><br>
<p>Monitor and verify completion of inspection hold points, witness points, and review points.</p><br>
<p>Oversee the RFI process, ensuring timely submission, review, and closure.</p><br>
<p>Maintain RFI logs and ensure traceability of inspection outcomes.</p><br>
<p>13. Subcontractor Coordination & Technical Review</p><br>
<p>Review quality-related reports from EPCC Contractor and Subcontractors, including inspection</p><br>
<p>summaries and test results.</p><br>
<p>Coordinate with engineering teams to evaluate technical implications and recommend corrective</p><br>
<p>actions.</p><br>
<p>Ensure timely implementation and verification of rectification measures.</p><br>
<p>14. Reporting & Continuous Improvement</p><br>
<p>Provide inputs to monthly progress reports, Steering Committee updates, and Board presentations.</p><br>
<p>Support the Chief Major Projects Officer in reviewing and finalizing Lessons Learned reports.</p><br>
<p>Promote continuous improvement initiatives and ensure lessons learned are captured and applied</p><br>
<p>across the project.</p><br>
<p>Project Progress and Planning:</p><br>
<p>Follow up for the timely closure of Project quality audit findings.</p><br>
<p>Follow up for progress of all QA/QC activities.</p><br>
<p>Project Information Manual (PIM):</p><br>
<p>Shall ensure Project Close Out with EPCC Contractor in line with PIM and Project Procedures</p><br>
<p>Initiate 'Project Changes' affecting his function/ discipline in accordance with the Project Information</p><br>
<p>Manual</p><br>
<p>Shall document and submit Lessons Learned in accordance with relevant PIM procedure</p><br>
<p>Initiate discipline specific 'Principal Decisions' in accordance with relevant PIM procedure.</p><br>
<p>EDUCATIONAL QUALIFICATION & EXPERIENCE</p><br>
<p>Qualification Required Technical Non-Technical</p><br>
<p>Higher Secondary School (12 years)</p><br>
<p>Diploma (12+2 years)</p><br>
<p>Advanced Diploma/Equivalent (12+3 years)</p><br>
<p>Bachelor's Degree (12+4 years)</p><br>
<p>Professional Certification (Please specify)</p><br>
<p>Other Qualification (Please specify)</p><br>
<p>Remarks</p><br>
<p>QA/QC Manager shall possess at least 10 years of relevant work experience in similar major expansion</p><br>
<p>projects out of which he/she shall be in leadership role in at least 5 years.</p><br>
<br>
<br> </div>
Company Description Hyper Think Systems is a global IT and business services company that provides integrated technology and operations solutions to clients across multiple industries. The organization offers IT consulting, systems integration, packaged application services, e-learning, and business process outsourcing. Hyper Think works in key verticals including Oil and Gas, Manufacturing, Financial Services, Real Estate, Education, and the Public Sector, helping customers maintain competitive leadership in their markets. With a strong focus on customer satisfaction, the company leverages a global delivery model and advanced technologies to provide high-quality, customized solutions. Its experience operating from multiple global locations allows clients to integrate with global services rapidly and at lower risk, optimizing return on investment.???? Location: Bangalore/Qatar/UAE/KSA???? Experience: 1–3 Years Role Overview We are seeking a highly motivated AI Sales Associate to drive business growth for our AI, Gen AI, offerings. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, generating qualified leads, and closing technology consulting engagements across enterprise customers. Key Responsibilities Business Development & Sales Identify, qualify, and develop new business opportunities across AI, Gen AI and Enterprise Technology domains. Generate leads through networking, referrals, outbound prospecting, Linked In, events, and strategic partnerships. Build and manage a healthy sales pipeline to achieve revenue targets. Engage with CXOs, business leaders, and technology stakeholders to understand business challenges and position Hyper Think solutions. AI & Technology Consulting Sales Promote AI and Generative AI solutions including:AI Chatbots & Virtual Assistants AI Agents & Automation Solutions Enterprise AI Applications Predictive Analytics & Machine Learning Solutions Knowledge Management & RAG-based Solutions Conduct solution presentations, demos, and value proposition discussions. Client Relationship Management Build long-term relationships with enterprise customers and strategic accounts. Act as a trusted advisor by understanding client business objectives and digital transformation goals. Manage customer communications throughout the sales lifecycle. Proposal & Bid Management Coordinate with pre-sales, solution architects, and technical teams to prepare proposals, presentations, and commercial submissions. Support RFP, RFQ, and tender responses. Participate in pricing discussions and contract negotiations. Market & Industry Intelligence Monitor market trends in AI, Gen AI, Data Analytics, and Digital Transformation. Identify emerging business opportunities and competitive positioning strategies. Maintain awareness of industry developments and customer technology priorities. Communication & Stakeholder Management Excellent presentation and communication skills. Ability to engage with C-level executives and decision-makers. Strong negotiation and relationship-building capabilities. Preferred Qualifications Bachelor's Degree in Engineering, Business, IT, or related field. MBA (Marketing/Business Development) is an advantage. Experience selling AI technology consulting or digital transformation services.
<p>The Business & Systems Analyst (BSA) will bridge business operations, Finance, Tax, application owners and integration delivery teams. The role will understand business processes and required changes, assess impacts on each application and interface, document AS-IS and TO-BE processes, define detailed business and system requirements, prepare source-to-target data mappings, and support solution design, development, testing, deployment and hypercare.</p><p><strong>Key Responsibilities</strong></p><p><strong>Business Process Discovery</strong></p><ul><li>Plan and conduct workshops with business operations, billing teams, Finance, Tax, Customer Master, application owners, IT teams and other stakeholders.</li><li>Understand the complete invoice lifecycle, including transaction initiation, charges and pricing, tax determination, approvals, invoice generation, credit/debit notes, cancellations, posting, customer delivery, collections and archiving.</li><li>Identify business scenarios, variations, volumes, dependencies, pain points, manual activities, controls, exceptions and reporting needs for each business unit and system.</li><li>Document AS-IS processes using process flows, narratives, roles, systems, hand-offs, interfaces, data inputs/outputs, controls and current workarounds.</li><li>Validate the documented process through walkthroughs and obtain business-owner approval.</li></ul><p><strong>Requirements Analysis</strong></p><ul><li>Elicit, analyse, challenge, prioritise and document business, functional, system and non-functional requirements.</li><li>Convert business needs and external requirements into clear process changes, business rules, use cases/user stories, acceptance criteria and measurable outcomes.</li><li>Identify assumptions, dependencies, constraints, open decisions and conflicting requirements; facilitate resolution with the relevant owners.</li><li>Maintain requirements traceability from the original business or external need through solution design, source fields, interface mappings, test cases and sign-off.</li><li>Assess change requests for business value, urgency, solution impact, effort, testing scope and delivery risk.</li></ul><p><strong>Future-State & Impact Assessment</strong></p><ul><li>Design TO-BE processes covering system triggers, validations, submissions or exchanges, responses, statuses, customer delivery, exceptions, corrections and operational ownership.</li><li>Perform detailed impact assessments across business processes, user roles, source applications, Oracle Fusion, master data, interfaces, reports, controls, security, support and customer communications.</li><li>Define future invoice-status lifecycles and handling for successful, warning, rejected, pending, timed-out, duplicate, cancelled and corrected transactions.</li><li>Document exception, resubmission, correction, service-outage, contingency, backlog-recovery and reconciliation procedures.</li><li>Prepare fit-gap assessments, options and recommendations, and maintain approved decisions and process/system change logs.</li></ul><p><strong>Systems & Integration Analysis</strong></p><ul><li>Understand the end-to-end application and integration landscape, including source and target systems, middleware, external platforms, message flows, interfaces and operational dependencies.</li><li>Define when an integration should trigger, what data must be sent or received, how records are correlated, and how status updates return to operational users and source systems.</li><li>Document interface details including payload structure, mandatory and conditional fields, source ownership, transformations, defaults, code conversions, validations, acknowledgements, retries, duplicate prevention, sequencing and error handling.</li><li>Define logging, monitoring, alerting, reconciliation, audit-trail, security, performance, availability and support requirements at an appropriate level of detail.</li><li>Work closely with solution architects, integration leads and developers to clarify requirements, review designs and validate that the proposed solution addresses the approved business need.</li></ul><p><strong>Data Analysis & Mapping</strong></p><ul><li>Analyse applicable business rules, data dictionaries, implementation specifications, code lists and validation requirements with support from subject-matter experts where required.</li><li>Prepare field-level source-to-target mappings for each assigned billing system, covering invoice header and lines, parties, addresses, tax, totals, allowances/charges, payments, references, notes and other required information.</li><li>For every target field, document business meaning, source application/table/field, data owner, format and length, mandatory or conditional logic, derivation/default, transformation, code conversion, validation, sample value and exception treatment.</li><li>Distinguish data supplied by billing systems, Oracle Fusion, master-data sources, middleware, configuration and calculations; resolve ambiguous, conflicting or duplicated sources.</li><li>Profile source data where needed and identify missing, unreliable or incorrectly formatted information; define remediation through data cleansing, master-data enrichment, source-system change, configuration, integration logic or controlled defaulting.</li><li>Maintain mapping version control and traceability from requirement to source field, interface payload, development item and test case.</li></ul><p><strong>Testing & Quality Assurance</strong></p><ul><li>Develop end-to-end positive, negative, boundary, conditional, exception and integration test scenarios with clear expected results.</li><li>Prepare or coordinate representative test data and verify field mappings, transformations, calculations, rounding, code lists, validations, payloads and system responses.</li><li>Support system integration testing, regression testing, user acceptance testing and business simulation; triage defects with reproducible evidence and confirm fixes.</li></ul><p><br></p><p><strong>Preferred Experience</strong></p><ul><li>Experience in billing, invoice-to-cash, finance transformation, customer master, ERP or regulatory change programmes.</li><li>Experience with Oracle Fusion Financials or a comparable ERP, and Oracle Integration Cloud or comparable middleware/integration technologies.</li><li>Experience in e-invoicing, tax technology, regulatory reporting or continuous transaction controls particularly in Qatar, the UAE or Saudi Arabia is highly advantageous but not mandatory.</li><li>Experience in logistics, shipping, maritime, transportation, ports or diversified service businesses with complex billing scenarios.</li><li>Arabic capability, Gulf-region project experience, data-governance knowledge or production-support experience is advantageous.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in billing, invoice-to-cash, finance transformation, customer master, ERP or regulatory change programmes.</li><li>Experience with Oracle Fusion Financials or a comparable ERP, and Oracle Integration Cloud or comparable middleware/integration technologies.</li><li>Experience in e-invoicing, tax technology, regulatory reporting or continuous transaction controls particularly in Qatar, the UAE or Saudi Arabia is highly advantageous but not mandatory.</li><li>Experience in logistics, shipping, maritime, transportation, ports or diversified service businesses with complex billing scenarios.</li><li>Arabic capability, Gulf-region project experience, data-governance knowledge or production-support experience is advantageous.</li></ul>
Job Role: Business & Systems Analyst (BSA)<br><br>Role Purpose<br><br>The Business & Systems Analyst (BSA) will bridge business operations, Finance, Tax, application owners and integration delivery teams. The role will understand business processes and required changes, assess impacts on each application and interface, document AS-IS and TO-BE processes, define detailed business and system requirements, prepare source-to-target data mappings, and support solution design, development, testing, deployment and hypercare.<br><br>Key Responsibilities Business Process Discovery<br><br>Plan and conduct workshops with business operations, billing teams, Finance, Tax, Customer Master, application owners, IT teams and other stakeholders. Understand the complete invoice lifecycle, including transaction initiation, charges and pricing, tax determination, approvals, invoice generation, credit/debit notes, cancellations, posting, customer delivery, collections and archiving. Identify business scenarios, variations, volumes, dependencies, pain points, manual activities, controls, exceptions and reporting needs for each business unit and system. Document AS-IS processes using process flows, narratives, roles, systems, hand-offs, interfaces, data inputs/outputs, controls and current workarounds. Validate the documented process through walkthroughs and obtain business-owner approval.<br><br>Requirements Analysis<br><br>Elicit, analyse, challenge, prioritise and document business, functional, system and non-functional requirements. Convert business needs and external requirements into clear process changes, business rules, use cases/user stories, acceptance criteria and measurable outcomes. Identify assumptions, dependencies, constraints, open decisions and conflicting requirements; facilitate resolution with the relevant owners. Maintain requirements traceability from the original business or external need through solution design, source fields, interface mappings, test cases and sign-off. Assess change requests for business value, urgency, solution impact, effort, testing scope and delivery risk.<br><br>Future-State & Impact Assessment<br><br>Design TO-BE processes covering system triggers, validations, submissions or exchanges, responses, statuses, customer delivery, exceptions, corrections and operational ownership. Perform detailed impact assessments across business processes, user roles, source applications, Oracle Fusion, master data, interfaces, reports, controls, security, support and customer communications. Define future invoice-status lifecycles and handling for successful, warning, rejected, pending, timed-out, duplicate, cancelled and corrected transactions. Document exception, resubmission, correction, service-outage, contingency, backlog-recovery and reconciliation procedures. Prepare fit-gap assessments, options and recommendations, and maintain approved decisions and process/system change logs.<br><br>Systems & Integration Analysis<br><br>Understand the end-to-end application and integration landscape, including source and target systems, middleware, external platforms, message flows, interfaces and operational dependencies. Define when an integration should trigger, what data must be sent or received, how records are correlated, and how status updates return to operational users and source systems. Document interface details including payload structure, mandatory and conditional fields, source ownership, transformations, defaults, code conversions, validations, acknowledgements, retries, duplicate prevention, sequencing and error handling. Define logging, monitoring, alerting, reconciliation, audit-trail, security, performance, availability and support requirements at an appropriate level of detail. Work closely with solution architects, integration leads and developers to clarify requirements, review designs and validate that the proposed solution addresses the approved business need.<br><br>Data Analysis & Mapping<br><br>Analyse applicable business rules, data dictionaries, implementation specifications, code lists and validation requirements with support from subject-matter experts where required. Prepare field-level source-to-target mappings for each assigned billing system, covering invoice header and lines, parties, addresses, tax, totals, allowances/charges, payments, references, notes and other required information. For every target field, document business meaning, source application/table/field, data owner, format and length, mandatory or conditional logic, derivation/default, transformation, code conversion, validation, sample value and exception treatment. Distinguish data supplied by billing systems, Oracle Fusion, master-data sources, middleware, configuration and calculations; resolve ambiguous, conflicting or duplicated sources. Profile source data where needed and identify missing, unreliable or incorrectly formatted information; define remediation through data cleansing, master-data enrichment, source-system change, configuration, integration logic or controlled defaulting. Maintain mapping version control and traceability from requirement to source field, interface payload, development item and test case.<br><br>Testing & Quality Assurance<br><br>Develop end-to-end positive, negative, boundary, conditional, exception and integration test scenarios with clear expected results. Prepare or coordinate representative test data and verify field mappings, transformations, calculations, rounding, code lists, validations, payloads and system responses. Support system integration testing, regression testing, user acceptance testing and business simulation; triage defects with reproducible evidence and confirm fixes. Perform completeness and control reconciliations between source transactions, outbound messages, external responses, customer delivery, Oracle Fusion and accounting records. Ensure every approved requirement has adequate test coverage and formal evidence of acceptance or an approved exception.<br><br>Deployment & Operational Readiness<br><br>Support cutover planning, data/configuration readiness, production verification, business communications and go-live decision-making. Prepare or support SOPs, work instructions, user training, support procedures, escalation paths and operational dashboards. Provide go-live and hypercare support, analyse failures and recurring exceptions, identify root causes and drive sustainable corrective action. Complete structured knowledge transfer and handover to business operations, application support and service-management teams.<br><br>Governance & Communication<br><br>Maintain RAID logs, action trackers, decisions, assumptions, requirements traceability, mapping status, sign-off evidence and weekly progress reporting. Escalate business ambiguity, data ownership conflicts, design gaps, system limitations and delivery risks early, with practical options and recommendations. Communicate complex process, system and integration topics in clear business language and facilitate timely cross-functional decisions. Apply agreed documentation standards, naming conventions, version control and quality reviews so deliverables remain auditable and reusable.<br><br>Preferred Experience<br><br>Experience in billing, invoice-to-cash, finance transformation, customer master, ERP or regulatory change programmes. Experience with Oracle Fusion Financials or a comparable ERP, and Oracle Integration Cloud or comparable middleware/integration technologies. Experience in e-invoicing, tax technology, regulatory reporting or continuous transaction controls—particularly in Qatar, the UAE or Saudi Arabia—is highly advantageous but not mandatory. Experience in logistics, shipping, maritime, transportation, ports or diversified service businesses with complex billing scenarios. Arabic capability, Gulf-region project experience, data-governance knowledge or production-support experience is advantageous.<br><br>Skills: e-invoicing,logistics,transportation,design gaps,billing,sops,tax technology,raid logs,finance transformation,maritime,erp,oracle fusion financials,escalation paths,data-governance,shipping,oracle integration cloud
Job description:<br><br> Job Purpose Purpose of the Role: Technical role responsible for developing Data Governance controls using NOC Data Governance solutions on data repositories and Data Platform ensuring data management, quality and responsibilities are in place to improve the overall data governance maturity. Digital use cases and application solutions data governance deliverables to ensure data used and presented are accurate and trusted. Interface with all NOC business entities especially the users of production operations data to ensure data governance practices and workflows are designed and implemented on data repositories (i.e., data quality rules) to improved business decisions and increase operational efficiency. JOB DIMENSIONS Structured and unstructured data for more than 100 Data Domains, 650 Data Families and 100 Data Sources/Solutions Manage 4 solutions and work with 2 service contracts. Interface with the digital team to implement data governance on the digital use cases to ensure data used and presented is fit for decision making. Interface with the identified data roles within 16 departments, which are Data Owners (Leadership), Data Stewards (Data SMEs) and Data Custodians (Solution SMEs) to capture the data requirements and improvements on the tools. Interface with information security to ensure security controls are applied on the data used (i.e. information classification) Support maturing data knowledge and practices (i.e. end user training) Key Accountabilities Key Accountabilities Data Governance solutions management and maintenance (i.e., data quality, data cataloging, metadata management) Implement data governance practices on AI, digital use cases, data platforms and NOC solutions. Evaluate and apply data governance practices on identified key data elements and any data hosted outside of NOC premise (i.e., cloud). Review vendors’ deliverables and communicate corrective actions. Enable NOC data literacy and organization upskilling Key Accountabilities ACTIVITIES Define and implement data governance processes, practices and rules as requested by data owners and steward on data governance tools (i.e. Informatica). Work closely with the internal teams team to implement data governance on the data that will be used in AI, advanced analytics and digital use cases and map it to the enterprise data governance practices. Develop and maintain AI governance, observability, and quality assurance capabilities, including agent access controls, audit trails, compliance-driven configurations, and automated monitoring for data quality, model performance, bias, and drift, while supporting incident investigation and remediation of AI-related risks. Apply data governance requirements on Key Data Elements identified by the business. Capture and implement data governance requirements on data before migrating to cloud. Perform resource creation and extraction of core databases metadata and profiling metadata, business term association, attribute management, data domains, rules, profiling information and troubleshooting, and performance tuning in EDC. Analysis business data and propose data quality rules to the business then implement the selected/validated rules and produce data quality scorecards that are regularly updated. Work with stakeholders to identify trusted source, owner, and steward for each of the Key Data Elements (KDE) and define business definition and business rules. Manage metadata repositories through executing onboarding of technical and business metadata on data governance solutions, ensuring the population of data lineage and linkage between the technical and business metadata. Use data profiling and Informatica EDC/IDQ to discover patterns and tasks that can be automated, and identify ways to improve data reliability, performance, efficiency, and quality. Implement metadata catalog, dictionaries, business user glossaries on relative tools leverage Oil and Gas standard practices to ease the data discovery and utilization. Maintain an API and a dashboard that showcases the Data Governance maturity KPIs for every department. Implement and maintain a Data Certification tool that provides evidence of complete and accurate data migration from source to destination. Key Accountabilities Evaluate and recommend innovative solutions to mature NOC’s data operations and overall data governance. Implement enterprise metadata standards, guidelines, and processes to ensure quality metadata and support for ongoing data governance. Capture data lineage and data flow between systems, defining the transformation that data are subject to while moving between systems in accordance with App and Data IS SMEs. Build and maintain effective working relationships with key entities and stakeholders in NOC and other parties as needed. Support NOC to define new requirements, participate in end user meetings to derive and define the business requirement, propose cost effective solutions for data governance and familiarize the team with the requirements, specifications, design targets & techniques to support task performance and delivery. Review & propose industry best tools & technology for ever changing business rules and data set from data governance point of view, Conduct Proof of Concepts (POC) with new tools & technologies to derive convincing benchmarks and deliver value-based solution in Quick time. Interface with the department Architects to ensure Data governance principles and rules are considered. Launch data quality improvement actions for Key Data Elements Competencies Delegate Appropriately and Communicate Effectively Demonstrate Adaptability in Managing Complex Situations Demonstrate Learning Agility and Drive Innovation Develop Emotional Intelligence and Cultural Competence Develop Others and Institutionalise Knowledge Develop Talent for the Future NOC Sustainability Facilitate Collaboration and Sense of Community Improve Safety, Technical Proficiency and Results Lead By Example with NOC Values Set Purpose, Strategic Direction and Company Plan Strengthen Accountability and Continuous Improvement Think and Act in Stakeholder-Centric Ways Education Bachelor’s degree from an accredited university in Information Management or Computer Science or an engineering/business related equivalent. Certification Experience 10 years of experience in Data Management/Governance preferably in Oil and Gas upstream operations. 8+ years of experience in Data Governance projects using data governance tools (i.e., informatica). Deep experience in petroleum operations data and good understanding of the related data sources Full understanding of Data Governance concepts (e.g., cataloging, profiling, ownership/stewardship, Data Quality, Data Catalog ...etc.) Certification and strong technical and analytical skills, as well as hands-on experience with Informatica data governance tools (Axon, IDQ, EDC) Deep technical experience in creating data governance workflows, implement policies, guidelines, tools, metrics, and standards for managing metadata. Deep technical experience integrating Informatica EDC/IDQ with Axon. Deep technical experience in Metadata Extraction & build lineage among assets. Deep technical experience in implementing data quality rules using Informatica DQ Strong hands-on experience designing, developing, deploying, testing, and administrating Informatica data governance tools. Experience in database technologies and techniques (e.g., SQL, NoSQL, Oracle, …etc) Experience establishing master data and reference data for domain entities using Informatica MDM. Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation. Awareness of data integration patterns, data modeling and data architecture Ability to work in Agile environment, and to regularly learn and adopt new technology. Ability to communicate across all levels of the organization and work with diverse project teams. Fluent English both spoken and written
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