UI developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>Support the design and build of AI co-pilot use cases on client engagements. Assist with use-case prototyping, prompt design, testing, and solution documentation.</p><br><br><br><p>Eligibility: This internship is open to Qatari Nationals only.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>Foundational understanding of generative AI concepts; exposure to Python; demonstrated interest in building AI assistant / co-pilot solutions.</p><br><br> <br> <br> Preferred technical and professional experience <br> <p>* <strong>Familiarity with Cloud Platforms:</strong> Exposure to cloud platforms such as Kubernetes, AWS, Azure, or GCP, and related services is beneficial.</p><br><br><p>* <strong>Knowledge of Relational and NoSQL Databases:</strong> Basic understanding of working with a variety of relational and NoSQL databases, including SQL, Postgres, DB2, and MongoDB.</p><br><br><p>* <strong>Understanding of Modern UI Frameworks:</strong> Interest in modern UI frameworks such as Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery is advantageous.</p><br><br> <br> <br> <br> <br> <br> </div>

Role Summary<br><br>We are seeking a Senior Software Engineer / Subject Matter Expert with 8–10+ years of experience in Oracle Access Portal (OAP) and telecom CRM application development. The ideal candidate will have strong full-stack development expertise using PHP (Yii2), Oracle Database, and modern web technologies to deliver scalable customer management and operational solutions.<br><br>Key Responsibilities<br><br>Design, develop, and maintain enterprise CRM applications using PHP (Yii2 Framework). Build scalable and modular solutions supporting telecom customer lifecycle management. Develop and support customer, account, service, subscription, and billing management functionalities. Manage end-to-end application development, including frontend, backend, and Oracle database integration. Implement and maintain Role-Based Access Control (RBAC) and application security controls. Develop audit logging and monitoring capabilities for business-critical operations. Implement real-time validation, data management grids, and workflow automation features. Troubleshoot and resolve complex UI, application, and database issues. Ensure adherence to secure coding standards and best practices. <br><br>Required Skills<br><br>Strong experience with Oracle Access Portal (OAP) and telecom CRM solutions. PHP (Yii2 Framework) development expertise. Oracle SQL and PL/SQL. REST APIs, AJAX, and secure authentication mechanisms. Java Script, j Query, HTML5, CSS, and Bootstrap. Apache Web Server administration and configuration. Unix/Linux environments. Strong understanding of customer management, service management, subscriptions, billing, and telecom operations. <br><br>Preferred Experience<br><br>Telecom OSS/BSS environments. Enterprise application architecture and workflow automation. Security, audit, and compliance-focused application development. <br><br>Experience: 8–10+ years<br><br>Domain: Telecommunications / CRM

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview:</p><p>We are seeking a Senior ETL Designer &amp; Developer to design, build, and support enterprise-scale data integration and analytics solutions across Informatica PowerCenter, Teradata EDW, and Google Cloud Platform (GCP). The role involves developing scalable ETL pipelines, enabling telecom data processing, supporting enterprise reporting (including ad-hoc analytics), and optimizing large-scale EDW environments.</p><br><p>Key Responsibilities:</p><br><p>ETL &amp; Data Engineering</p><ul><li><p>Design, develop, and maintain ETL/ELT workflows using Informatica PowerCenter</p></li><li><p>- Build scalable batch and near real-time data pipelines</p></li><li><p>- Develop reusable mappings, workflows, and transformation logic</p></li><li><p>- Automate ETL processes using Unix shell scripting</p></li></ul><p>Data Warehouse (Teradata)</p><ul><li><p>Work extensively with Teradata Enterprise Data Warehouse environments</p></li><li><p>- Strong experience with Teradata CLDM (Common Logical Data Model)</p></li><li><p>- Design and manage EDW layered architecture (Staging, ODS, EDW, Data Marts)</p></li><li><p>- Teradata performance optimization: explain plan analysis, partitioning strategies, join/index optimization (PI, NUSI, etc.), query tuning and workload management</p></li><li><p>- Strong Teradata SQL coding for complex transformations and large datasets</p></li><li><p>- Design and optimize dimensional models (star/snowflake schemas)</p></li></ul><p>Cloud Data Engineering</p><ul><li><p>Develop solutions on Google Cloud Platform (BigQuery, Dataflow, Cloud Storage, Pub/Sub)</p></li><li><p>- Implement and support hybrid data architectures integrating on-prem EDW with cloud systems</p></li></ul><p>BI, Reporting &amp; Data Virtualization</p><ul><li><p>Support enterprise BI tools: SAP BusinessObjects, Qlik Sense, Looker</p></li><li><p>- Support ad-hoc reporting requirements from business users using EDW and BI layers</p></li><li><p>- Work with Denodo Platform for federated data access, performance optimization, and logical data modeling</p></li></ul><p>Telecom Domain</p><ul><li><p>Strong experience in telecom OSS/BSS data environments</p></li><li><p>- Hands-on knowledge of CDR/IPDR data processing; billing, CRM, and subscriber lifecycle data; network performance, fault, and mediation systems</p></li><li><p>- Understanding of telecom KPIs (ARPU, churn, usage patterns, QoS metrics)</p></li><li><p>- Experience handling high-volume, complex telecom datasets</p></li></ul><p>Scripting &amp; Performance Optimization</p><ul><li><p>Strong expertise in Unix shell scripting for automation, scheduling, and monitoring</p></li><li><p>- Advanced Teradata performance tuning for large-scale workloads</p></li><li><p>- Optimize ETL jobs, SQL queries, and EDW processes for scalability and efficiency</p></li><li><p>- Troubleshoot pipeline failures and ensure system reliability</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills:</p><p>7+ years of experience in ETL development and data warehousing</p><p>Strong hands-on experience with Informatica PowerCenter</p><p>Deep expertise in Teradata EDW, including CLDM and optimization techniques</p><p>Strong Teradata SQL coding and performance tuning skills</p><p>Experience with EDW architecture (Staging, ODS, EDW, Data Marts)</p><p>Advanced SQL and data modeling (Kimball/Inmon)</p><p>Experience with Google Cloud Platform data services</p><p>Unix shell scripting for automation</p><p>Telecom domain experience (preferred/required based on role level)</p><br><p>Preferred Skills:</p><p>Cloud migration experience (on-prem EDW to GCP)</p><p>Python or additional scripting/automation skills</p><p>CI/CD pipelines for data engineering workflows</p><p>Experience with BI semantic layers and enterprise reporting frameworks</p><p>Experience supporting ad-hoc business reporting in enterprise environments</p><br><p>Soft Skills:</p><p>Strong communication and stakeholder management skills</p><p>Analytical thinking and strong problem-solving ability</p><p>Ability to work in agile, fast-paced environments</p><p>Strong ownership mindset with focus on data quality and delivery</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data &amp; information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography &amp; animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data &amp; information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography &amp; animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Black & Grey HR is recruiting for a leading technology solutions provider in Doha, Qatar. Our client is looking to hire an Audio Visual (AV) Commissioning Engineer who will be responsible for commissioning, testing, calibrating, and integrating AV systems to ensure optimal performance and successful project delivery. Black & Grey HR is recruiting for a leading technology solutions provider in Doha, Qatar. Our client is looking to hire an Audio Visual (AV) Commissioning Engineer who will be responsible for commissioning, testing, calibrating, and integrating AV systems to ensure optimal performance and successful project delivery.<br><br>Key Responsibilities<br><br>AV Systems Commissioning & Integration<br><br> Commission, configure, and optimize integrated audio, video, lighting, and control systems to ensure seamless functionality and high-performance operation. Perform comprehensive system testing, diagnostics, troubleshooting, and fault resolution during project commissioning. Calibrate audio and video equipment, including speakers, microphones, DSPs, displays, projectors, cameras, and conferencing devices for optimal performance. Integrate AV control systems and fine-tune user interfaces such as touch panels and control software to deliver an intuitive user experience. Verify system functionality against project specifications, technical drawings, and client requirements before handover. Ensure compliance with AV industry standards and protocols including HDMI, HDBase T, Dante, AES67, and other relevant technologies. <br><br>Project Delivery & Documentation<br><br> Collaborate closely with AV designers, programmers, project managers, and installation teams to ensure timely and successful project delivery. Prepare and maintain accurate commissioning documentation, including system configurations, testing reports, calibration records, and as-built modifications. Support final system acceptance testing and client sign-off processes. Provide technical guidance during installation and assist in resolving integration challenges encountered on-site. <br><br>Client Support & Training<br><br> Deliver end-user training on AV system operation, functionality, and basic maintenance. Provide technical support during project handover and warranty periods when required. Communicate technical information effectively with clients, consultants, and internal stakeholders throughout project execution. <br><br>Requirements<br><br> Bachelor's degree in Electrical Engineering, Audio Visual Technology, Computer Science, or a related engineering discipline. 5–8 years of experience in AV commissioning, system integration, or a similar technical role. Strong technical knowledge of professional AV systems, including audio, video, control systems, networking, and signal distribution technologies. Hands-on experience with amplifiers, DSP processors, displays, projectors, signal routing equipment, microphones, cameras, and conferencing solutions. Proficiency in using AV calibration, testing, and measurement tools. <br><br>- Experience working with platforms such as Crestron, Extron, QSC, Microsoft Teams, and Zoom is an advantage.-<br><br>Good understanding of AV industry standards and protocols, including HDMI, HDBase T, Dante, and AES67.<br><br> Strong troubleshooting, analytical, and problem-solving skills with excellent attention to detail. Ability to work independently and collaboratively within multidisciplinary project teams. Excellent communication and technical documentation skills. CTS (Certified Technology Specialist) or other relevant AV certifications will be considered an advantage. <br><br>Benefits<br><br> Competitive Salary + Benefits Package<br><br>Skills: Experience<br><br> Minimum 5 years of work experience in the IT industry. 3 years of experience in positions and responsibilities within IT Service Management or End User Computing / Equipment Domain. Proven experience handling VIP/end-user executive support. Strong knowledge of Windows OS environments. Familiarity with Microsoft 365, Outlook, Teams, and basic network troubleshooting. Experience with ticketing tools and Managed Print Services Understanding of security tools such as antivirus, endpoint protection, and MFA.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $200/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Urgent Database Administrator Skills Core skills: Based on job listings we looked at, employers want Database Administrator with these core skills. If you want to work in this field, focus on the following.</p><p>Should have working experience MySQL Databases</p><p>Should be able to do performance tuning to database (MySQL) through configuring DB as per requirement and Indexing columns</p><p>Working experience in AWS DBMS is added advantage</p><p>Maintain user for different database and experience in Master Slave Architecture is advantage</p><p>Knowledge about creating database function and procedures for performance improvement is an advantage</p><p>Should be able to establish the needs of users and monitoring user access and security</p><p>Should monitor performance and managing parameters to provide fast responses to front-end users</p><p>Should be able to map out the conceptual design for a planned database</p><p>Should be able to refine the logical design so that it can be translated into a specific data model</p><p>Further refining the physical design to meet system storage requirements</p><p>Installing and testing new versions of the DBMS</p><p>Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata)</p><p>Controlling access permissions and privileges</p><p>Developing, managing and testing back-up and recovery plans</p><p>Maintains quality service by establishing and enforcing organization standards</p></div></section>

Company Overview The Label is looking to hire reliable, organized, and responsible team members to support the daily operations of our growing retail businesses.<br>The Label is a luxury multi-brand modest fashion destination that brings together local and regional designers, with a focus on abayas, modest wear, and Khaleeji fashion.<br>II. Position Overview The Retail Supervisor is responsible for managing the daily operations of the boutiques and pop-ups, including sales staff, customer service, store presentation, sales performance, stock movement, staff duties, reporting, and store-level coordination.<br>The role requires someone who is firm, organized, sales-focused, detail-oriented, and able to manage a luxury retail environment. The Retail Supervisor must ensure that staff understand their responsibilities, customers receive excellent service, and the boutique is always maintained to a high standard.<br>III. Responsibilities and Duties Store Operations Supervise daily boutique and pop-up operations. Ensure stores open and close on time according to company procedures. Maintain store cleanliness, display standards, fitting rooms, lighting, racks, packaging areas, and customer-facing spaces. Ensure the boutique always reflects a luxury and premium retail image. Monitor staff presence, grooming, attendance, breaks, and daily performance. Assign daily duties to sales staff and ensure they are completed. Ensure store policies are followed consistently.<br>Sales Team Management Lead, train, and supervise the sales team. Ensure sales staff understand product information, designer details, pricing, sizes, exchange/refund policies, POS usage, and customer service standards. Monitor daily sales performance and push the team to achieve targets. Coach staff on upselling, cross-selling, customer communication, and luxury service. Report staff performance issues, shortages, lateness, poor attitude, or repeated mistakes to management. Ensure sales staff update sales reports and stock movement accurately.<br>Stock & Store Movement Monitor stock movement inside the store. Ensure stock receiving, stock transfers, returns, exchanges, and damaged items are recorded properly. Coordinate with the E-Commerce Specialist for online order stock confirmation. Coordinate with Relationship Manager if designer clarification is needed. Report missing stock, damaged items, wrong prices, or quantity mismatches immediately. Ensure physical stock is handled carefully and not released without proper documentation.<br>Customer Service Ensure customers receive a professional and luxury experience. Handle normal store-level customer complaints. Escalate serious complaints, VIP matters, designer-related complaints, refund requests, or legal concerns to Relationship Manager, Head of Finance, and Owner when required. Ensure customer complaints are documented and resolved properly.<br>Reporting Verify daily sales reports. Check POS, cash, card, invoices, and sales staff reports. Report discrepancies to the Junior Accountant and Head of Finance. Submit weekly store reports including sales, staff issues, stock issues, complaints, and store supply needs.<br>IV. Qualifications, Skills, and Competencies The ideal candidate should have:3–5 years of retail management experience. Experience in luxury retail, fashion, modest fashion, abayas, perfume, beauty, or multi-brand retail is preferred. Strong leadership and staff management skills. Strong customer service and sales skills. Ability to manage sales targets and staff performance. Good understanding of stock movement and POS systems. High attention to detail. Strong communication and reporting skills. Ability to work under pressure during pop-ups, events, launches, and busy periods. English is required; Arabic is an advantage.<br>V. Additional Requirements Must maintain boutique luxury standards at all times. Must be firm with staff while remaining professional. Must ensure reports are accurate before submission. Must escalate serious issues immediately. Must not approve refunds, payments, penalties, or commercial exceptions without management approval.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>The Planning Emngineer supports the Project Manager in all aspects of project planning, scheduling, and progress monitoring throughout the project lifecycle. The role involves reviewing and analysing project programmes, tracking progress against established baselines, identifying risks and delays, and recommending mitigation and recovery measures. The Planning Engineer plays a key role in coordinating with contractors, vendors, and stakeholders to ensure alignment on programme activities, critical milestones, procurement timelines, testing and commissioning requirements, and overall project delivery objectives. Additionally, the role contributes to reporting, schedule performance analysis, and evaluation of delay impacts, supporting informed decision-making and successful project execution.</p><br>Your role<ul><li>Support the Project Manager in programme review, progress monitoring, schedule analysis and reporting throughout the project duration.</li><li>Review the Contractor’s baseline programme, look-ahead programmes, recovery programmes, progress updates, critical path, milestones, interface dates, procurement activities, authority approval activities, testing and commissioning activities, IST activities, handover milestones and close-out requirements.</li><li>Monitor project progress against the approved baseline and advise the Project Manager on programme risks, delays, mitigation measures, recovery actions and key decisions required from the Client or project stakeholders.</li><li>Support the preparation of weekly progress reports, monthly executive reports, dashboards, progress curves, milestone trackers, action trackers and programme-related inputs to the project risk register.</li><li>Coordinate with the Main Contractor, White Space Fit-Out Contractor, vendors, OEM representatives, designers, authority stakeholders and commissioning parties to identify programme interfaces, long-lead item constraints, testing and commissioning dependencies and handover readiness requirements.</li><li>Support the review of delay events, schedule impact assessments, recovery proposals, EOT submissions and related programme matters, and provide recommendations to the Project Manager for Client review.</li></ul>About you<ul><li>Strong experience in construction planning, programme management, progress monitoring, schedule analysis and reporting.</li><li>Experience in data centre, mission-critical, industrial, MEP-intensive or fast-track projects will be preferred.</li><li>Proficiency in Primavera P6 and relevant planning, reporting and dashboard tools required for project controls.</li><li>Ability to support delay analysis, schedule impact assessment, recovery planning and coordination of contractor programme submissions.</li><li>Familiarity with multi-contractor environments, EFE / LLI interfaces, commissioning logic, handover sequencing and authority approval dependencies will be preferred.</li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation &amp; housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Title:</b> Graphic Designer<br><br><span><b>Job Summary</b></span><br></span><p>We are seeking a talented, creative, and detail-oriented <b>Graphic Designer</b> to join our Marketing and Communications team. The ideal candidate will be responsible for developing compelling visual content that enhances our brand identity and supports marketing initiatives across digital and print platforms.<br></p><br><p>The Graphic Designer will work closely with the marketing, branding, sales, and project teams to create engaging designs for real estate projects, corporate campaigns, exhibitions, social media, advertising, presentations, and promotional materials. The successful candidate should possess a strong design portfolio, excellent creative thinking skills, and the ability to manage multiple projects while maintaining the highest standards of quality and brand consistency.</p><br><span><b>Key Responsibilities</b></span><b>Creative Design &amp; Brand Development</b><br><ul><li>Develop creative concepts and high-quality visual designs aligned with the company's brand identity and marketing objectives.<br></li><li>Design marketing collateral including brochures, flyers, company profiles, newsletters, banners, posters, and promotional materials.<br></li><li>Create visually compelling graphics for project launches, property campaigns, exhibitions, and corporate events.<br></li><li>Produce engaging digital content for websites, email marketing campaigns, online advertisements, and landing pages.<br></li><li>Ensure all creative work reflects brand guidelines and maintains consistency across all communication channels.<br></li></ul><b>Digital &amp; Social Media Design</b><br><ul><li>Design creative assets for social media platforms including Instagram, Facebook, LinkedIn, TikTok, Snapchat, X, and YouTube.<br></li><li>Produce digital advertisements, display banners, Google Ads creatives, and website graphics.<br></li><li>Create engaging social media posts, stories, reels covers, carousel posts, and campaign visuals.<br></li><li>Optimize artwork for various digital platforms while maintaining quality and performance.<br></li></ul><b>Print Design</b><br><ul><li>Design high-quality print materials including: <br><br><ul><li>Brochures<br></li><li>Booklets<br></li><li>Sales kits<br></li><li>Corporate profiles<br></li><li>Annual reports<br></li><li>Roll-up banners<br></li><li>Outdoor advertisements<br></li><li>Signage<br></li><li>Event branding materials<br></li></ul></li><li>Prepare press-ready artwork according to printing specifications.<br></li><li>Coordinate with printing vendors to ensure accurate production quality.<br></li></ul><b>Presentation Design</b><br><ul><li>Design professional PowerPoint presentations for executive meetings, client presentations, investors, and project launches.<br></li><li>Create infographics, charts, icons, and visual storytelling elements to enhance presentations.<br></li></ul><b>Multi-Language Design</b><br><ul><li>Adapt creative designs into multiple formats and dimensions.<br></li><li>Prepare English and Arabic versions of marketing materials while maintaining design integrity.<br></li><li>Coordinate with translators or marketing teams to ensure accurate bilingual layouts.<br></li></ul><b>Brand Management</b><br><ul><li>Maintain consistency across all visual communications.<br></li><li>Support the development and implementation of brand guidelines.<br></li><li>Ensure all marketing materials align with corporate identity standards.<br></li></ul><b>​</b><b>Collaboration</b><br><ul><li>Work closely with Marketing, Sales, Business Development, and Management teams to understand campaign objectives.<br></li><li>Participate in brainstorming sessions and contribute innovative creative ideas.<br></li><li>Coordinate with photographers, videographers, printers, agencies, and external suppliers when required.<br></li></ul><b>Motion Graphics &amp; Multimedia (Preferred)</b><br><ul><li>Support the creation of simple motion graphics and animated content for digital campaigns.<br></li><li>Assist with basic video editing for promotional videos, social media content, and corporate presentations.<br></li><li>Prepare multimedia assets for online platforms.<br></li></ul><b>Project Management</b><br><ul><li>Handle multiple design projects simultaneously while meeting tight deadlines.<br></li><li>Prioritize tasks effectively in a fast-paced environment.<br></li><li>Maintain organized design files and digital asset libraries.<br></li><li>Ensure timely delivery of all assigned creative work.<br></li></ul><br><span>Requirements<span><b>Qualifications</b></span><br></span><ul><li>Bachelor's degree or Diploma in <b>Graphic Design, Visual Communication, Fine Arts, Multimedia Design</b>, or a related discipline.<br></li><li>Relevant design certifications are an advantage.<br></li></ul><span><b>Experience</b></span><br><ul><li>Minimum <b>4 years</b> of professional experience as a Graphic Designer.<br></li><li>Experience within <b>real estate, luxury brands, hospitality, architecture, construction, or a creative agency</b> is highly preferred.<br></li><li>Proven experience working on integrated marketing campaigns.<br></li></ul><p><span><b>**A strong and updated portfolio is mandatory**</b></span><br></p><br><br> </div>

Overview<br><br>The Civil Inspector is responsible for monitoring and inspecting civil and infrastructure works on site, ensuring that all activities are executed in compliance with approved documentation, quality standards, and regulatory requirements. The role supports coordination across disciplines and ensures infrastructure readiness for subsequent construction activities.<br><br>Your role<br><br>Inspect civil works including foundations, roads, drainage, paving, trenches, and equipment bases. Ensure compliance with approved drawings, specifications, and quality procedures. Review and respond to WIRs, MIRs, and RFIs in a timely manner. Monitor site progress and verify completed works against planned schedules. Coordinate with architectural, structural, and MEP teams to manage interface issues. Conduct material inspections and ensure approved materials are used. Identify defects, NCRs, and ensure corrective actions are implemented. Maintain inspection logs, documentation, and photographic records. Assist in snagging, defect resolution, and final handover inspections. Ensure compliance with environmental, safety, and quality standards.<br><br>About You<br><br>Bachelor's degree in Civil Engineering. Experience in civil construction inspection and infrastructure works. Experience in industrial, infrastructure, or data centre projects preferred. Strong knowledge of civil construction methods and materials. Familiar with inspection procedures, QA/QC processes, and documentation. UPDA certification preferred. Good coordination and communication skills<br><br>Rewards & benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br>This Includes<br><br>Tax-free salary. Life insurance coverage. Medical insurance. Annual leave balance. Company gratuity scheme. Discretionary bonus program. Annual flight contribution. Transportation & housing allowances. Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.<br><br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br>About Atkins Réalis<br><br>We're Atkins Réalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.

Overview<br><br>The Civil Inspector is responsible for monitoring and inspecting civil and infrastructure works on site, ensuring that all activities are executed in compliance with approved documentation, quality standards, and regulatory requirements. The role supports coordination across disciplines and ensures infrastructure readiness for subsequent construction activities.<br><br>Your role<br><br>Inspect civil works including foundations, roads, drainage, paving, trenches, and equipment bases. Ensure compliance with approved drawings, specifications, and quality procedures. Review and respond to WIRs, MIRs, and RFIs in a timely manner. Monitor site progress and verify completed works against planned schedules. Coordinate with architectural, structural, and MEP teams to manage interface issues. Conduct material inspections and ensure approved materials are used. Identify defects, NCRs, and ensure corrective actions are implemented. Maintain inspection logs, documentation, and photographic records. Assist in snagging, defect resolution, and final handover inspections. Ensure compliance with environmental, safety, and quality standards.<br><br>About You<br><br>Bachelor's degree in Civil Engineering. Experience in civil construction inspection and infrastructure works. Experience in industrial, infrastructure, or data centre projects preferred. Strong knowledge of civil construction methods and materials. Familiar with inspection procedures, QA/QC processes, and documentation. UPDA certification preferred. Good coordination and communication skills<br><br>Rewards & benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br>This Includes<br><br>Tax-free salary. Life insurance coverage. Medical insurance. Annual leave balance. Company gratuity scheme. Discretionary bonus program. Annual flight contribution. Transportation & housing allowances. Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.<br><br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br>About Atkins Réalis<br><br>We're Atkins Réalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.

We’re Hiring for an AML Technical Consultant - Qatar <br>We are looking for an experienced Anti Money Laundering Technical Consultant to join the IT Department within the banking sector.<br>This is an excellent opportunity for a banking technology professional with strong hands-on experience across AML/Financial Crime systems, Treasury applications, system integrations and enterprise banking platforms. <br>Key Responsibilities:Act as a core technical consultant for AML, Compliance, and Treasury-related applications and IT projects. Analyze business and technical requirements to recommend appropriate solutions. Work closely with Business Teams, IT Teams, Project Managers, and Vendors throughout the project lifecycle. Support the preparation and review of BRDs/BCDs, solution designs, architecture diagrams, user manuals, and process documentation. Review vendor proposals to ensure business and technical requirements are fully addressed. Prepare and execute SIT test cases, coordinate UAT, resolve issues, and obtain business sign-off. Provide technical support for AML transaction monitoring and screening systems, including configuration, tuning, and enhancements. Support Treasury Management Systems and their integration with front-office, back-office, risk management, core banking, and other surrounding platforms. Analyze and document end-to-end data flows and system integrations across AML, Treasury, Core Banking, Payments, Reporting, and Middleware/ESB environments. Participate in technical design discussions involving APIs, data formats, interfaces, middleware, and system architecture. Coordinate with internal IT teams and vendors on application implementation, testing, production deployment, and BAU support.<br>Required Experience & Skills:Minimum 5 years of hands-on experience in Banking IT, supporting or implementing enterprise banking applications. Strong knowledge of AML/CFT systems, including:Transaction Monitoring. Sanctions Screening. Customer Due Diligence (CDD). Case Management. Financial Crime Compliance workflows. Strong knowledge of Treasury Management Systems, including front-to-back operations, deal capture, settlement, risk management, P&L, and integration with core banking/GL systems. Good understanding of surrounding banking systems, including:Core Banking Payments & SWIFTLocal Clearing Data Warehouses Reporting/BIMiddleware / ESB. <br>Highly Desirable: Experience with one or more of the following platforms: Finastra Kondor / Kondor+ – Treasury Management BAE Systems Net Reveal – AML / Transaction Monitoring Kiya – Digital Banking / AML-related environments NICE Actimize Oracle FCCM Temenos Financial Crime Mitigation. <br>Education Qualification: Bachelor’s degree in Computer Science, IT, Engineering, or equivalent. Certifications such as CAMS, FRM, or relevant vendor certifications are an added advantage.<br>If you have strong experience in Banking IT + AML + Treasury Systems and are interested in an opportunity in Qatar, we would love to hear from you. Submit your application along with your CV.

Overview<br><br>The Architectural Inspector is responsible for overseeing and ensuring that all architectural and fit-out works are executed in compliance with approved drawings, specifications, project quality standards, and authority requirements. The role involves close coordination with multidisciplinary teams to ensure high-quality finishes, proper installation, and timely completion of architectural elements in line with project goals.<br><br>Your role<br><br>Inspect architectural and finishing works including partitions, ceilings, raised floors, doors, fire-rated elements, waterproofing, and façade interfaces. Ensure works comply with approved drawings, method statements, specifications, and quality standards. Review and respond to WIRs, MIRs, and RFIs within defined timelines. Monitor workmanship, finishing quality, and installation practices on site. Coordinate with MEP, civil, and life safety teams to resolve interface issues. Support fire stopping inspections, access control coordination, and white space fit-out activities. Maintain inspection reports, snag lists, photographic records, and close-out documentation. Assist in snagging, punch list preparation, and verification of defect rectification. Participate in testing, commissioning readiness, and final handover inspections. Escalate quality, safety, and interface concerns to senior engineers and project management.<br><br>About You<br><br>Bachelor's degree in Architecture, Civil Engineering, or related discipline. Proven experience in architectural inspection, fit-out, or finishing works. Experience in data centre or mission-critical projects is preferred. Familiarity with QA/QC processes, WIR/MIR workflows, and inspection procedures. Knowledge of fire-rated systems, finishes, and building materials. UPDA certification preferred (Grade A is an advantage). Strong coordination and documentation skills.<br><br>Rewards & benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br>This Includes<br><br>Tax-free salary. Life insurance coverage. Medical insurance. Annual leave balance. Company gratuity scheme. Discretionary bonus program. Annual flight contribution. Transportation & housing allowances. Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.<br><br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br>About Atkins Réalis<br><br>We're Atkins Réalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

Solution Architecture & Technical Oversight Support the definition and review of end-to-end solution architecture across banking channels, integration systems and orchestrated enterprise services. Ensure alignment of technical solutions with enterprise architecture standards, security requirements, scalability expectations, and integration frameworks. Coordinate with development, Dev Ops, infrastructure, QA, cybersecurity, and vendor teams to ensure solution feasibility and implementation readiness. Review technical dependencies, integration impacts, API orchestration flows, connectivity, and third-party service interactions. Support architecture discussions related to regulatory, compliance, authentication, payment, and digital onboarding initiatives. Agile Delivery & Project Coordination Coordinate and monitor delivery activities across multiple agile squads operating in parallel. Track sprint progress, feature delivery timelines, blockers, risks, dependencies, and resource constraints. Facilitate agile ceremonies including sprint planning, backlog refinement, stand-ups, delivery reviews, and retrospective discussions where required. Work closely with Product Owners, Technical Leads, Scrum Masters, Business Analysts, and development teams to ensure delivery alignment and prioritization. Ensure transparent reporting and escalation of delivery risks, slippages, and cross-team dependencies. SDLC Governance & Delivery Tracking Oversee and monitor SDLC activities from requirement analysis through development, SIT, UAT, release, and production deployment. Ensure proper governance, documentation, change management, testing coordination, and release readiness activities are followed. Monitor development pipelines, environment dependencies, defect trends, production support items, and release coordination activities. Support implementation of delivery governance standards, reporting structures, and operational processes to improve delivery efficiency and visibility. JIRA & Agile Tooling Management Manage and oversee agile project tracking using JIRA and related Atlassian tools. Maintain visibility over epics, user stories, sprint boards, backlog prioritization, release tracking, and dependency management. Support dashboard creation, reporting automation, workflow optimization, and sprint governance practices. Ensure accurate tracking and reporting of development progress, blockers, resource allocations, and delivery KPIs. Stakeholder & Team Coordination Coordinate with large cross-functional teams including development, QA, UX/UI, Dev Ops, vendors, middleware, infrastructure, and business stakeholders. Facilitate communication between technical and non-technical stakeholders to ensure alignment on priorities, timelines, and delivery expectations. Provide management reporting on project health, delivery status, risks, and mitigation plans. Support escalation management and coordination for critical delivery or production-impacting issues.<br><br>Required Skills & Expertise Technical & Architecture Skills Strong understanding of enterprise solution architecture principles. Experience in mobile application development and web application development environments. Experience with orchestrated service architectures, APIs, microservices, and integration platforms. Strong understanding of SDLC, release management, Dev Ops coordination, and testing lifecycles. Familiarity with digital banking ecosystems and enterprise-grade application delivery environments is preferred. Agile & Delivery Management Strong expertise in Agile delivery methodologies, Scrum framework, and large-scale agile coordination. Proven experience managing delivery across multiple agile teams simultaneously. Experience handling dependency management, sprint governance, release coordination, and delivery tracking. Tools & Platforms Advanced hands-on experience with JIRA and Atlassian suite. Experience with agile reporting, dashboards, workflow management, and backlog governance. Familiarity with Confluence and enterprise collaboration/documentation tools. Soft Skills Strong stakeholder management and communication skills. Excellent coordination, problem-solving, and escalation management capabilities. Ability to work in high-pressure, fast-paced enterprise environments. Strong analytical and organizational skills with attention to delivery governance and operational detail<br>.<br>Preferred Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Relevant certifications such as:Scrum Master Certification (CSM/PSM) PMP or Agile Project Management Certification TOGAF or Solution Architecture Certification SAFe certification is an advantage Experience within banking, fintech, or large enterprise digital transformation programs is highly preferre<br>d.<br>Experience Requirements Minimum 5+ years of experience in IT delivery, solution architecture, agile project management, or enterprise application delivery. Proven experience managing complex mobile and web application initiatives in enterprise environments. Demonstrated ability to coordinate large cross-functional teams and manage delivery across multiple concurrent workstrea<br>ms.