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Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>在全球百餘家備受認可的麗思卡 爾頓酒店中,每 位員工都力爭為賓客締造歷 久彌新的非凡體驗-恆久雋永,難以忘懷。全球各地的飯店英才在此匯聚,匠心呈獻終生難忘的珍貴時光,我們深信,創意靈感、貼心關懷和將心比心是我們走向成功的核心所在。<br><br>我們無時無刻不在超越飯店行業的要求、樹立豪華服務的標杆,我們也為賓客悅享真誠關懷和舒心體驗而深感自豪。<br><br>您的職責是始終以優雅風度用心提供周到服務,踐行麗思卡 爾頓「黃金標準」。黃金準則是麗思卡 爾頓的品牌根基,指引我們一步步 走向更好。正是這一品牌根基和文化理念使麗思卡 爾頓一步步 邁向成功,贏得了全球豪華飯店品牌佼佼者的聲譽。加入麗思卡 爾頓團隊,學習我們的員工承諾、信條和服務準則,實踐黃金雕準,磨練您的技能。我們在此承諾,每 一位員工都將為選擇這份事業和擁有出色同事感到自豪。<br><br>加入麗思卡 爾頓,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>在全球百余家备受认可的丽思卡尔顿酒店中,每位员工都力争为宾客缔造历久弥新的非凡体验-恒久隽永,难以忘怀。全球各地的酒店英才在此汇聚,匠心呈献终生难忘的珍贵时光,我们深信,创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。<br><br>我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆,我们也为宾客悦享真诚关怀和舒心体验而深感自豪。<br><br>您的职责是始终以优雅风度用心提供周到服务,践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基,指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功,赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队,学习我们的员工承诺、信条和服务准则,践行黄金标准,磨炼您的技能。我们在此承诺,每一位员工都将为选择这份事业和拥有出色同事感到自豪。<br><br>加入丽思卡尔顿,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
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About the job Front Desk Associate - QHR
<p><strong>The Associate Experience:</strong></p><br>
<p>The hiring hotel believes that exceptional work deserves exceptional care. They are offering a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><br>
<p>- A competitive salary and benefits package</p><br>
<p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><br>
<p>- A birthday day off (because your milestones matter!)</p><br>
<p>- Personalized development plans and continuous learning opportunities to support your career journey</p><br>
<p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with them.</p><br><p><strong>Your Role:</strong></p><br>
<p>Reporting to the Front Office leaders, responsibilities and essential job functions include but are not limited to the following:</p><br>
<ul><li>Consistently offer professional, friendly, and engaging service.</li><li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li><li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li><li>Handle guest requests, questions, and concerns effectively and promptly.</li><li>Promote a professional team environment.</li><li>Follow department policies, procedures, and service standards.</li><li>Performs any and all other tasks assigned by management.</li><li>Always upholds the highest standard of internal and external customer service.</li><li>Ensure all emails are actioned and completed as per request.</li><li>Be a competent key person within the department, able to communicate and find answers in an efficient and professional way.</li><li>Ensure clear, complete, and legible information is taken from the guest and is forwarded to the appropriate Associate/Department to satisfy the request and or to resolve the issue.</li><li>Resolve guest issues within your capabilities, ensuring guest satisfaction.</li><li>Communicate effectively with Guests, Hotel Associates, Managers and Directors.</li><li>Daily completion of all record sheets, filled out correctly and filed accordingly.</li><li>Note any outstanding issues and communicate with your senior Manager.</li><li>Maintain the Rosewood handover log for the next shift, noting any services that are pending to ensure follow up and completion.</li><li>Maintain complete knowledge of using the Hotel equipment. (E.g. Computer, photocopier)</li><li>Communication of all issues to HOD/Manager/Supervisor.</li><li>Flexibility to cover shifts and responsibilities when required – (Night Shift, Day Shift)</li><li>Promote hotel facilities effectively, including opening hours on all Food and Beverage outlets.</li><li>Be knowledgeable of the surrounding area and thorough knowledge of the guest rooms, including view, amenities, features, types.</li><li>Be inquisitive and share knowledge.</li><li>Ensure you have an excellent knowledge of products and services available both internally and externally.</li><li>Ensure all special request information is logged into the guests Opera profile.</li><li>Strive to achieve any upselling targets and assist all other departments.</li><li>Maintain healthy inter-departmental relationship.</li><li>Carry out, within your capability, all reasonable requests by the Senior management.</li><li>Be able to work without supervision and lead by example at all times.</li><li>Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score.</li><li>Collect preferences daily and enter in the guest profiles.</li><li>Ask questions and share answers to all associates continuously.</li></ul>
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Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p><p>What you will do:</p><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li><li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;</li><li>Resolves guest complaints, and find opportunities to recognize and personalize the service</li><li>Adhere to Four Seasons Hotel s standards as well as policies and procedures</li><li>Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li><li>Works harmoniously and professionally with co-workers and direct superior</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>One + years experience working within a luxury hotel or similar environment is considered an asset</li><li>Excellent interpersonal skills and communication skills</li><li>Cross cultural sensitivity, and customer service orientation</li><li>Guest centricity and understanding the importance of guest s preferences.</li></ul><p></p></section>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Desk Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay welcoming, comfortable, and enjoyable. Through exceptional service, personalized interactions, and a genuine commitment to guest satisfaction, you help create unforgettable experiences from arrival to departure.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day as a Front Desk Agent:<br><br>Deliver a warm welcome: Greet guests upon arrival and provide a friendly, professional check-in experience by verifying reservation details, assigning rooms, issuing room keys, and sharing relevant hotel information and services. Support efficient check-out: Process guest departures accurately by reviewing charges, handling payments, issuing receipts, and ensuring a seamless and positive departure experience. Provide hotel and local knowledge: Maintain a thorough understanding of hotel facilities, room categories, rates, promotions, and local attractions to effectively assist guests with inquiries and recommendations. Promote hotel services: Utilize upselling and cross-selling techniques to recommend hotel amenities, dining options, room upgrades, and other services that enhance the guest experience while maximizing revenue opportunities. Delight our guests: Respond promptly and professionally to guest requests, questions, and concerns, resolving issues efficiently to ensure guest satisfaction throughout their stay. Manage guest communications: Handle telephone calls, emails, messages, and internal communications accurately and courteously, ensuring all guest needs are addressed in a timely manner. Maintain front desk operations: Ensure guest records, reservations, billing information, and daily reports are accurate and up to date while adhering to hotel policies and procedures.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Ibis and Adagio Aparthotels Doha, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</li><li>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</li><li>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</li><li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</li><li>Handle guest requests, questions and concerns effectively and promptly</li><li>Promote a professional team environment</li><li>Follow department policies, procedures and service standards</li><li>Performs any and all other tasks assigned by management</li><li>Upholds the highest standard of internal and external customer service at all times</li></ul><br>Qualifications<br><br><ul><li>Proficient in the English Language (verbal & written), second language is an advantage</li><li>Previous working knowledge of Opera is an asset</li><li>Required knowledge of MS Office </li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities </li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><b>About the role:</b> </p><br><br><p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p><br><br><br><p><b>What you will do:</b> </p><br><br><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible </p><br><br></li><li><p>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </p><br><br></li><li><p>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; </p><br><br></li><li><p>Resolves guest complaints, and find opportunities to recognize and personalize the service </p><br><br></li><li><p>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</p><br><br></li><li><p>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</p><br><br></li><li><p>Works harmoniously and professionally with co-workers and direct superior</p><br><br></li></ul><br><p><b>What you bring:</b> </p><br><br><ul><li><p>One + years experience working within a luxury hotel or similar environment is considered an asset </p><br><br></li><li><p>Excellent interpersonal skills and communication skills </p><br><br></li><li><p>Cross cultural sensitivity, and customer service orientation </p><br><br></li></ul><ul><li><p>Guest centricity and understanding the importance of guest’s preferences. </p><br><br></li></ul><p><br><b>What we offer: </b></p><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b>Work Authorization:</b> </p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b>Learn more about employment with Four Seasons:</b></p><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br><br> </div>
About Us<br><br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Located on Doha's longest private beach and nestled in landscaped gardens, the Inter Continental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa Inter Continental.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br>Your Day to Day<br><br>As a Front Office Receptionist, you will be one of the key ambassadors of Inter Continental Doha Beach & Spa, creating a warm, personalised, and seamless experience for every guest from arrival through departure.<br><br>You will be responsible for welcoming and registering guests, managing guest requests and enquiries, handling check-in and check-out procedures, and ensuring that all interactions reflect the service standards of a luxury Inter Continental hotel.<br><br>The successful candidate will be naturally guest-focused, confident, attentive to detail, and able to remain calm and professional in a fast-paced environment.<br><br>Key Responsibilities Include:<br><br>Welcome guests in a warm, professional, and personalised manner. Complete check-in and check-out procedures accurately and efficiently. Verify guest information, identification, payment details, and reservation arrangements in accordance with hotel procedures. Provide guests with relevant information regarding the hotel, facilities, services, and local area. Recognise and acknowledge returning guests, VIPs, IHG One Rewards members, and other priority guests in accordance with established standards. Assist with room allocation and ensure that guest preferences and special requests are communicated appropriately. Ensure a smooth and positive arrival and departure experience for every guest. Respond promptly and professionally to guest enquiries, requests, and concerns. Anticipate guest needs and provide personalised recommendations and assistance. Demonstrate a genuine interest in guests and create meaningful interactions throughout their stay. Handle guest feedback and service recovery situations professionally, escalating matters when appropriate. Follow through on guest requests to ensure they are resolved within the expected timeframe. Maintain a strong knowledge of the hotel's facilities, restaurants, services, promotions, and current activities. Maintain accurate guest records and ensure all information is updated in the hotel's property management system. Handle room changes, extensions, upgrades, payments, and other front office transactions accurately. Process payments and maintain appropriate control of cash and credit transactions in accordance with hotel procedures. Coordinate with Housekeeping regarding room status, discrepancies, and special room requirements. Liaise with Reservations, Concierge, Bell Desk, Engineering, Food & Beverage, and other departments to ensure guest requests are fulfilled. Maintain awareness of hotel occupancy, arrivals, departures, VIP movements, and special events. Ensure all relevant guest information is properly communicated during shift handovers. Identify appropriate opportunities to promote room upgrades, hotel facilities, dining experiences, and other services. Support the hotel's revenue objectives through effective upselling while ensuring recommendations are relevant to the guest's needs. Promote IHG One Rewards membership and explain relevant benefits to eligible guests. Ensure all upselling and membership activities are conducted in accordance with hotel and brand standards. Maintain clear and professional communication with guests, colleagues, and other departments. Ensure guest preferences, special occasions, requests, and relevant information are communicated accurately. Participate in daily briefings and shift handovers. Maintain a professional appearance and consistently demonstrate the hotel's service culture. Support colleagues and other departments whenever required to ensure a seamless guest experience. Follow all hotel policies, procedures, and brand standards. Maintain confidentiality of guest information and comply with data protection requirements. Follow established procedures relating to guest identification, payment security, emergency situations, and hotel security. Report any safety, security, maintenance, or operational concerns to the appropriate department. Ensure all Front Office procedures are completed accurately and in accordance with hotel standards.<br><br>What We Are Looking For<br><br>Previous experience in a Front Office, Reception, Guest Relations, or other guest-facing hospitality role is preferred. Previous experience in a luxury or five-star hotel environment would be an advantage. Excellent verbal and written communication skills. A warm, welcoming, and naturally guest-focused personality. Comfortable working in a fast-paced, multicultural environment. Basic computer skills and familiarity with hotel property management systems would be an advantage. Fluency in English is required; additional languages would be an advantage.<br><br>What We Offer<br><br>We’ll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Additional Information<br><br>Job Number 26099992<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26107715<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><b>About the role:</b> </p><br><br><p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p><br><br><br><p><b>What you will do:</b> </p><br><br><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible </p><br><br></li><li><p>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </p><br><br></li><li><p>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; </p><br><br></li><li><p>Resolves guest complaints, and find opportunities to recognize and personalize the service </p><br><br></li><li><p>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</p><br><br></li><li><p>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</p><br><br></li><li><p>Works harmoniously and professionally with co-workers and direct superior</p><br><br></li></ul><br><p><b>What you bring:</b> </p><br><br><ul><li><p>One + years experience working within a luxury hotel or similar environment is considered an asset </p><br><br></li><li><p>Excellent interpersonal skills and communication skills </p><br><br></li><li><p>Cross cultural sensitivity, and customer service orientation </p><br><br></li></ul><ul><li><p>Guest centricity and understanding the importance of guest’s preferences. </p><br><br></li></ul><p><br><b>What we offer: </b></p><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b>Work Authorization:</b> </p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b>Learn more about employment with Four Seasons:</b></p><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br><br> </div>
Additional Information<br><br>Job Number 26104405<br><br>Job Category Rooms & Guest Services Operations<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.<br><br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<h4>About the role:</h4>
<p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p>
<h4>What you will do:</h4>
<ul>
<li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li>
<li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li>
<li>Responds to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li>
<li>Resolves guest complaints, and finds opportunities to recognize and personalize the service</li>
<li>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</li>
<li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li>
<li>Works harmoniously and professionally with co-workers and direct superior</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>One or more years experience working within a luxury hotel or similar environment is considered an asset</li>
<li>Excellent interpersonal skills and communication skills</li>
<li>Cross cultural sensitivity, and customer service orientation</li>
<li>Guest centricity and understanding the importance of guest’s preferences</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Paid home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<h4>About the role:</h4>
<p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p>
<h4>What you will do:</h4>
<ul>
<li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li>
<li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li>
<li>Responds to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li>
<li>Resolves guest complaints, and finds opportunities to recognize and personalize the service</li>
<li>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</li>
<li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li>
<li>Works harmoniously and professionally with co-workers and direct superior</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>One or more years experience working within a luxury hotel or similar environment is considered an asset</li>
<li>Excellent interpersonal skills and communication skills</li>
<li>Cross cultural sensitivity, and customer service orientation</li>
<li>Guest centricity and understanding the importance of guest’s preferences</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Paid home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
Interface Specialist (Dredging), Ras Laffan Qatar<br><br>Job Purpose<br><br>Responsible for managing technical and contractual interfaces across engineering, procurement, construction, operations, and external stakeholders to ensure alignment of project scope, schedule, and deliverables. The resource will be involved primarily in port dredging and marine infrastructure works.<br><br>Key Challenges and Responsibilities<br><br>Acting as the technical liaison between port construction activities (e.g., quay walls, dredging, marine utilities) and port operations teams. Ensuring design-to-construction coordination, particularly for dredged channels, berths, and marine instrumentation systems (e.g., berthing aids, PLC, and F&G interfaces). Ensuring contractors respect interface boundaries between civil dredging, navigation systems, utilities, and existing terminal infrastructure. Coordinating marine survey data, bathymetric validation, and handover documentation. Ensuring timely evaluation and approval of interface agreements required by EPC contractors to avoid schedule and cost impacts. Operating in a dynamic environment requiring commitment, discipline, and facilitation skills. Scheduling meetings, issuing minutes, and stewarding the closeout of action items with interfacing organizations and EPC contractors.<br><br>Key Job Accountabilities<br><br>Liaise with operations, engineering, project teams, and EPC contractors to facilitate and coordinate all project interface-related activities. Provide overall guidance and leadership regarding physical interfaces between dredging works and all interfacing parties. Resolve interface issues to ensure contractors can execute the scope of work effectively without delays or change claims. Organize and participate in weekly interface management meetings and monitor the overall interface register through completion and closeout. Support and implement Interface Management Plans, including registers, matrices, and reporting systems. Coordinate multidisciplinary interface reviews (civil, mechanical, electrical, instrumentation, etc.) through regular meetings and workshops. Maintain the interface tracking database. Coordinate and ensure EPC Contractors' Interface Plans are developed, implemented effectively, and monitored throughout project execution.<br><br>Qualifications<br><br>Bachelor's Degree in Engineering or Science.<br><br>Knowledge and Experience<br><br>Minimum 8 years of interface management experience within oil and gas, energy, infrastructure, or major industrial projects. Experience working with operating companies, contractors, and service providers. Experience in large-scale operating organizations across Operations, Engineering, Projects, or related functions. Experience developing Interface Management Plans, interface management processes, interface registers, and interface reporting systems. Experience in project interface coordination during FEED and EPCI phases<br><br>Interested candidates are encouraged to send their CV to mahirah.marisa@airswift.com to apply or learn more.<br><br>Referrals are welcome too—feel free to share this opportunity with qualified professionals in your network.
Date Posted:<br><br>2026-05-14<br><br>Country:<br><br>United States of America<br><br>Location:<br><br>US-TX-EL PASO-M2 ~ 7201 Montana Ave ~ BLDG M2<br><br>Position Role Type:<br><br>Onsite<br><br>U. S. Citizen, U. S. Person, or Immigration Status Requirements: <br><br>The ability to obtain and maintain a U. S. government issued security clearance is required. U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance<br><br>Security Clearance Type: <br><br>DoD Clearance: Secret<br><br>Security Clearance Status: <br><br>Active and existing security clearance required after day 1<br><br>Job Description<br><br>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggress ion. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.<br><br>What You Will Do:<br><br>The MIR will provide in depth system knowledge and field experience related to the theory of operation and troubleshooting skills required to resolve complex Patriot missile system Major End Items (MEI) electronic and mechanical problems. The SROC ensures that appropriate and accurate information on all equipment is reported to program leadership and the customer.<br><br>The MIR will provide day-to-day execution on the Qatar Depot Operations program as well as demonstrate the ability to perform depot level diagnostic, fault isolation, cleanup and repair capability for Patriot Weapon System MEIs.<br><br>The MIR must affect all electronic repairs on location with detailed system knowledge, the ability to use all of the hardware and software tools currently available to Organizational and Intermediate Maintenance.<br><br>The MIR also monitors work performed by subordinates to insure it meets or exceeds established quality standards.<br><br>Must be able to lift 50 lbs. and work in an extreme environment.<br><br>This position is located in Doha, Qatar.<br><br>Qualifications You Must Have:<br><br>Successful completion of a Patriot System Intermediate Maintenance Course for MOS 14E/27X/34S/94S/916A/918D or an equivalent course of instruction on a similar electronic system conducted by the military or the system contractor.<br><br>Bachelor’s degree or Associates Degree with 2 years of related experience or HS Diploma/GED with 4 years of related experience.<br><br>Demonstrated 4 years of field maintenance experience troubleshooting, fault isolation, repair, and functional verifications of the Patriot Air Defense system or similar electronic systems using maintenance diagnostics, unit self-tests, BITE, tools and available test equipment.<br><br>Demonstrated experience with Department of the Army Modification Work Order (DAMWO) installations, to include system integration and checkout.<br><br>Active and transferable U. S. government issued security clearance is required prior to start date. U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance.<br><br>Qualifications We Prefer:<br><br>Above qualifications plus five (5) years Patriot Depot Forward maintenance experience.<br><br>Demonstrated experience with Raytheon Quality Control procedures.<br><br>Demonstrated experience of the Patriot refurbishment, modification, and Enhanced Deep Maintenance.<br><br>Previous experience in International Patriot FMS Programs with experience living and working in an overseas location.<br><br>Required Education:<br><br>Bachelor's degree in related field and at least 5 years of related experience. Experience can be substituted for educational requirements. Must have at least 10 years of related experience without a degree.<br><br>What We Offer:<br><br>Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.<br><br>Additional Information:<br><br>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products<br><br>#Patriot<br><br>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.<br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U. S.-based role. If the successful candidate resides in a U. S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.<br><br>Privacy Policy and Terms:<br><br>Click on this link to read the Policy and Terms
Date Posted:<br><br>2026-05-14<br><br>Country:<br><br>United States of America<br><br>Location:<br><br>US-TX-EL PASO-M2 ~ 7201 Montana Ave ~ BLDG M2<br><br>Position Role Type:<br><br>Onsite<br><br>U. S. Citizen, U. S. Person, or Immigration Status Requirements: <br><br>The ability to obtain and maintain a U. S. government issued security clearance is required. U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance<br><br>Security Clearance Type: <br><br>DoD Clearance: Secret<br><br>Security Clearance Status: <br><br>Active and existing security clearance required after day 1<br><br>Job Description<br><br>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggress ion. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.<br><br>What You Will Do:<br><br>The MIR will provide in depth system knowledge and field experience related to the theory of operation and troubleshooting skills required to resolve complex Patriot missile system Major End Items (MEI) electronic and mechanical problems. The SROC ensures that appropriate and accurate information on all equipment is reported to program leadership and the customer.<br><br>The MIR will provide day-to-day execution on the Qatar Depot Operations program as well as demonstrate the ability to perform depot level diagnostic, fault isolation, cleanup and repair capability for Patriot Weapon System MEIs.<br><br>The MIR must affect all electronic repairs on location with detailed system knowledge, the ability to use all of the hardware and software tools currently available to Organizational and Intermediate Maintenance.<br><br>The MIR also monitors work performed by subordinates to insure it meets or exceeds established quality standards.<br><br>Must be able to lift 50 lbs. and work in an extreme environment.<br><br>This position is located in Doha, Qatar.<br><br>Qualifications You Must Have:<br><br>Successful completion of a Patriot System Intermediate Maintenance Course for MOS 14E/27X/34S/94S/916A/918D or an equivalent course of instruction on a similar electronic system conducted by the military or the system contractor.<br><br>Bachelor’s degree or Associates Degree with 2 years of related experience or HS Diploma/GED with 4 years of related experience.<br><br>Demonstrated 4 years of field maintenance experience troubleshooting, fault isolation, repair, and functional verifications of the Patriot Air Defense system or similar electronic systems using maintenance diagnostics, unit self-tests, BITE, tools and available test equipment.<br><br>Demonstrated experience with Department of the Army Modification Work Order (DAMWO) installations, to include system integration and checkout.<br><br>Active and transferable U. S. government issued security clearance is required prior to start date. U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance.<br><br>Qualifications We Prefer:<br><br>Above qualifications plus five (5) years Patriot Depot Forward maintenance experience.<br><br>Demonstrated experience with Raytheon Quality Control procedures.<br><br>Demonstrated experience of the Patriot refurbishment, modification, and Enhanced Deep Maintenance.<br><br>Previous experience in International Patriot FMS Programs with experience living and working in an overseas location.<br><br>Required Education:<br><br>Bachelor's degree in related field and at least 5 years of related experience. Experience can be substituted for educational requirements. Must have at least 10 years of related experience without a degree.<br><br>What We Offer:<br><br>Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.<br><br>Additional Information:<br><br>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products<br><br>#Patriot<br><br>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.<br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U. S.-based role. If the successful candidate resides in a U. S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.<br><br>Privacy Policy and Terms:<br><br>Click on this link to read the Policy and Terms
???? Welcome to Your Next Adventure!<br><br>The User Acquisition Analyst provides dedicated analytics support to both User Acquisition clusters across all four markets. Sitting within the Marketing Efficiency pod, this role bridges raw performance data and actionable insight — enabling UA cluster leads to make faster, more informed decisions on channel allocation, budget pacing, and audience targeting.<br><br>???? What You’ll Get Your Hands On<br><br>Performance Tracking & Reporting<br><br>Build and maintain UA dashboards tracking key metrics — CPI, CPA, ROAS, installs, conversion rates — across all four markets. Deliver weekly and monthly performance reports to UA cluster leads and the Director of Performance Marketing. Monitor campaign-level data in Apps Flyer and flag anomalies, attribution issues, or significant performance shifts in real time.<br><br>Funnel & Cohort Analysis<br><br>Analyze full UA funnel performance from impression to activation, identifying drop-off points and optimization opportunities. Conduct cohort analysis in Amplitude to evaluate user quality, retention, and LTV by channel, campaign, and market. Provide cluster leads with audience-level insights to inform targeting strategy and creative briefs.<br><br>Attribution & Measurement<br><br>Manage Apps Flyer configuration in collaboration with the Mar Tech function — ensuring accurate attribution, event tracking, and fraud protection across all markets. Maintain and audit UTM structures, tracking links, and campaign taxonomy for consistency across clusters. Support the rollout of unified measurement frameworks developed at Qatar HQ to Oman, Kuwait, and Bahrain.<br><br>Cross-market Benchmarking<br><br>Produce cross-country performance benchmarks to identify best-performing channels, creatives, and audiences by market.<br><br>????♂️ The Magic You Bring<br><br>3+ years of experience in marketing analytics, performance marketing, or a related data role. Hands-on experience with Apps Flyer — including dashboard management, cohort reports, attribution configuration, and fraud monitoring. Hands-on experience with Amplitude — including event analysis, funnel reports, retention charts, and user segmentation. Experience supporting multi-market or multi-channel UA campaigns is strongly preferred. Advanced proficiency in Apps Flyer: attribution windows, re-engagement tracking, custom dashboards, and data locker exports. Advanced proficiency in Amplitude: event taxonomy, funnel analysis, cohort builder, and chart creation. Strong skills in Excel or Google Sheets for data modelling and reporting. Proficiency in SQL for querying campaign and event data is a strong advantage. Experience with BI tools such as Tableau, Looker, or Power BI is a plus.<br><br>✨ Bonus Points If You Have<br><br>Strong analytical mindset with the ability to translate complex data into clear, actionable recommendations. High attention to detail — particularly around data accuracy, tracking integrity, and report consistency. Ability to manage multiple reporting requests simultaneously and deliver on tight deadlines. Clear communication skills in English; ability to present findings to non-technical stakeholders.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Head of User Acquisition for the Kuwait and Bahrain cluster is responsible for building, leading, and scaling a high-performance paid acquisition operation across both markets. This is a founding leadership role for the cluster: the successful candidate will establish the local UA framework, hire and develop the team, and drive sustainable user growth in alignment with regional performance targets.<br><br>???? What You’ll Get Your Hands On<br><br>Strategy & Leadership<br><br>Define and own the UA strategy for Kuwait and Bahrain, covering paid search, paid social, programmatic, and app install channels. Manage a team of UA specialists, providing ongoing coaching, performance feedback, and professional development. Collaborate with the Director of Performance Marketing to align cluster strategy with regional objectives and budget allocation. Serve as the primary point of accountability for cluster-level KPIs: CPI, CPA, ROAS, and new user volume.<br><br>Execution & Optimization<br><br>Oversee day-to-day campaign management across all paid channels, ensuring consistent optimization and budget efficiency. Partner with the Marketing Efficiency team (Qatar HQ) to adopt standardized measurement frameworks, attribution models, and Mar Tech tooling. Leverage insights from the UA Analyst to drive data-informed decisions and continuous performance improvement. Identify and test new acquisition channels, audience segments, and creative formats relevant to the Kuwait and Bahrain markets.<br><br>Cross-functional Collaboration<br><br>Work closely with the Acting Head of UA (Qatar + Oman cluster) to share best practices and align on channel strategy. Coordinate with Creatives and Communications teams to brief and iterate on performance-oriented ad creative. Contribute to quarterly business reviews with actionable cluster-level performance analysis.<br><br>????♂️ The Magic You Bring<br><br>5+ years of experience in performance marketing or user acquisition, with at least 2 years in a team leadership role. Proven track record of managing and scaling paid acquisition budgets in the GCC or MENA region. Deep hands-on expertise in at least three of the following: Google Ads, Meta Ads, Tik Tok Ads, Apple Search Ads, programmatic DSPs. Experience operating in a multi-market or cluster-based organizational structure is strongly preferred.<br><br>✨ Bonus Points If You Have<br><br>Strong analytical skills with the ability to translate data into clear strategic recommendations. Demonstrated ability to hire, lead, and retain performance marketing talent. Excellent communication and stakeholder management skills in a matrixed organization. Proficiency with analytics and BI tools (e.g., Tableau, Looker, or equivalent). Fluency in English is required; Arabic is an advantage.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!