Tourism manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Posted on 08/09/2026 </p><br><br> Mission <ul><li>Ensure 100% compliance of all the company’s HSE, Quality and Food Safety requirements as detailed in the Integrated HSE, Quality and Food Safety Management System are implemented and maintained in the assigned sites</li><li>Ensure proper implementation for reporting such Man hours worked, LTIF, TRIR etc. and assess the achievement of targets set. Send monthly HSE Statistics to Clients on 1st day of every month.</li><li>Initiate food safety campaigns on site. </li><li>Intervene / help with corrective &amp; preventive action report (CPAR) action implementation as required and follow up of the CPAR Log.</li><li>Monitor compliance to FSMS &amp; QMS requirements; verify all required monitoring documents weekly.</li><li>Ensure customer satisfaction survey is completed by the Operations team and reported to Operations Manager quarterly.</li><li>Assist Project Camp Manager to analyze the customer feedback survey and prepare action plans on corrective and preventive actions.</li><li>100% compliance to monitor and ensure food samples, hand swabs and surface swabs are sent to laboratory and are analyzed as per company requirement.</li><li>To attend to all internal and external customer complaints within 24 hours of report and achieve satisfactory response within 48hrs and satisfactory closure of actions within the agreed target date.</li></ul><br> Profile <ul> <li>Graduate degree or diploma in Microbiology/ Food Technology from an approved University.</li><li>Must be certified from one of the below:<br><ul> <li>National Examination Board in Occupational Safety and Health (NEBOSH) Certificate or Diploma.</li> <li>Chartered Member of the Institution of Occupational Safety and Health (CMIOSH).</li> <li>Diploma in Occupational Safety and Health Management, or Member of the International Institute of Risk and Safety&nbsp; Management (MIIRSM).</li> <li>Registered Safety Professional (RSP).</li></ul></li> <li>At least 5 year’s proven experience as a as a QHSE Officer from F&amp;B sector and a Healthcare Facility is desirable. </li> <li>A background in ISO 9001:2015, ISO 22000:2005, OSHAS 18001 and HACCP standards would be an advantage.</li><li>years experience in reputable hotels / catering organization as an</li><li>HSE officer.</li><li>Experience in conducting inspections and reporting deficiencies.</li><li>Certified in HSE.</li><li>Good command of English.</li><li>Should be able to take initiative, authoritative and commanding.<br></li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p> The position is responsible for the maintenance of a clean, safe, well-ordered environment and to assist the management and performance of routine maintenance to the physical properties of the Farm.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>-Maintains and upkeeps of all equipment in the milking parlor</p><br> <p>-Develops technologies related to all the various types and brands of equipment in the Baladna parlors </p><br> <p>-Develops routine preventative maintenance schedules for all applicable equipment and for seeing that they are properly executed</p><br> <p>-Manages inventory of parts for the milking parlor</p><br> <p>-Ensures that new maintenance staff are properly inducted and aware of company policies and are given role clarity</p><br> <p>-Maintains routine servicing and maintenance of the milking parlors</p><br> <p>-Identifies and reports of hazards/dangers, accidents, near misses, and property damage at the workplace</p><br> <p>-Ensures teamwork amongst staff, both within the Unit and as well as with other Units in the enterprise</p><br> <p>-Maintains data that relates to Parlor Maintenance, and for maintaining accurate, detailed chronological accounts of all equipment maintenance and/or repair activities</p><br> <p>-Coordinates daily with Farm Manager and Parlor Manager to ensure compliance with all maintenance activities associated with the milking parlor and its related equipment</p><br> <p>-Planning, prioritization, scheduling and performance of all required maintenance, including set-up, preparation and clean-up</p><br> <p>-Prioritizing, scheduling repairs and installations to equipment and facilities, minimizing interference with production</p><br> <p>-Maintaining machine operating standards, including the review and documentation of downtime trends against the standard</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>1. Knowledge of administrative procedures and policies </p><br> <p>2. Knowledge of program planning and implementation.</p><br> <p>3. Knowledge of applicable safety requirements.</p><br> <p>4. Knowledge in building facility maintenance, logistical procedures and purchasing.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years relevant experience , 2 years GCC experience is plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Engineering technical management &amp; control L4<br>Maintenance Management L4<br>Standard Operating Procedures L4<br>Facilities Management L4<br>Preventive and Predictive Maintenance L4<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br><br><br><br> </div>

<p>Acts as Senior COMPANY Site Representative onboard Diving Support Vessels during the execution phase in coordination with Company's Vessel Management Team, communicating the activity status and progress to the Onshore.<br>Serve as day-to-day interface with contractor's Offshore Construction Manager and craft labour.<br>Monitor and ensure compliance with Company specification, procedures, Risk assessments and plans.<br>Ensure that any events evaluated during FRA/Risk Screening and HAZID/HIRA processes, or that are raised during safety meetings, are stewarded and closed prior to the start of each critical scope.<br>Acts as the focal point between CPY's Production Operation and the Contractor during field execution, particularly for SIMOPS and PTW within 500m of CPY assets<br>Undertake full oversight of Contractor's marine activities in collaboration with CPY Marine Lead and ensure all vessels comply with CPY requirements through site verification and validation<br>Interfaces with various project teams and departments on resolving related issues that requires effective communication, initiative, flexibility and an ability to induce collaboration.<br>Exhibits team leadership skills, integrity, self-confidence, fairness.<br>Takes initiative, based on experience gained, to deliver timely and cost-effective service.<br>Manage the resolution of problems and issues in more demanding situations using precedent and own acquired knowledge.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Certificate</li><li>Offshore Training certifications from the recognized industry accredited bodies.</li><li>OPITO certification H2S and T-BOSIET are a requirement.</li><li>Minimum 20 years' offshore installation experience on DSVs with at least 5 years demonstrated experience as Offshore Construction Manager, CSR or DSV Superintendent</li><li>Minimum 5 years' experience as a diver or dive supervisor, either air or saturation diving.</li><li>Previous work experience with LNG and knowledge of LNG PTW systems is desirable but not mandatory.</li><li>Knowledge in installation of offshore facilities and execution methods of subsea structures by an installation vessel.</li><li>Demonstrate extensive experience on DSV in a leadership role.</li><li>Demonstrate basic training or knowledge in Lifting, Rigging and Safety standards.</li><li>Fluent English</li><li>Proficiency in Microsoft Word, Excel and Outlook e-mail systems.</li></ul>

<div><br></div><div><ul><li> </li> </ul> </div> <div><b> About the Position </b></div> <div> Category Manager Perfumes Abu Issa Marketing &amp; Distribution (AIMD) <br><p>We re looking for a <strong>commercially driven Category Manager Perfumes</strong> to lead the growth and profitability of our fragrance portfolio. This is a high-impact role for someone who understands the perfume consumer, thrives on numbers and negotiations, and knows how to turn market insights into winning category strategies.</p><b><div><b><br></b></div> What You ll Own <br></b><ul> <li> <strong>Drive the business:</strong> Own category budgets, revenue, margins, and profitability, translating business goals into sustainable growth.</li> <li> <strong>Shape the portfolio:</strong> Develop long-term category strategies, identify new brands and products, and build plans for successful launches and exits.</li> <li> <strong>Master the numbers:</strong> Use EPOS, market, and consumer data to uncover trends, forecast demand, optimize inventory, and identify commercial opportunities.</li> <li> <strong>Lead supplier partnerships:</strong> Negotiate pricing, A&amp;P investments, promotions, contracts, service levels, and trading terms to maximize value.</li> <li> <strong>Create winning launches:</strong> Develop go-to-market strategies and promotional plans that build visibility, trial, and sales.</li> <li> <strong>Elevate the retail experience:</strong> Partner with Sales and visit stores to strengthen execution, visibility, planograms, and category standards.</li> <li> <strong>Build the future:</strong> Work with existing and new suppliers to expand the portfolio and unlock new revenue streams.</li> <li> <strong>Lead people:</strong> Coach and develop team members, driving accountability, performance, and growth.</li> </ul><b><div><b><br></b></div> What You Bring <br></b><ul> <li>Proven experience in <strong>Category Management, preferably within perfumes, beauty, luxury, or FMCG</strong>.</li> <li>Strong commercial acumen with a clear understanding of <strong>sales, margins, profitability, and growth drivers</strong>.</li> <li>Excellent knowledge of category management, marketing, and sales principles.</li> <li>Strong analytical and forecasting capabilities with the ability to turn data into action.</li> <li>Excellent <strong>negotiation, communication, influencing, and relationship-management</strong> skills.</li> <li>Strategic thinker with a hands-on, results-oriented approach.</li> <li>Proficiency in <strong>MS Office</strong> and data analysis.</li> <li>Bachelor s degree in <strong>Business Administration, Marketing, or a related discipline</strong>.</li> </ul> <p>If you have the commercial mindset, curiosity, and passion to turn <strong>fragrance trends into business growth</strong>, we d love to hear from you.</p> </div> <div> Required skills </div> <div></div>

<p>We are looking for a highly-driven and motivated Country Manager - Food Services for our team in Qatar. The ideal candidate will have a track record managing teams, comfortable working independently and handling data, whilst working closely with the management team. Responsibilities : Create blueprint for growing cloud kitchens presence in Qatar, closely aligned with the wider company strategy. Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens in KWT. Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches and running a profitable business. Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance Work closely with the Senior Director Food Services to create compelling business cases for future endeavors Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria; location, size, accessibility, cost, etc. Manage the day-to-day operations of multiple brands; meeting health &amp; safety standards, managing stock deliveries, site hygiene, etc.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor/MBA degree in Business, Marketing or STEM disciplines from a top university</li><li>3+ years of experience in a growth/product manager role or equivalent; in consulting; in internal strategy; or in startups</li><li>Prior experience in tech, e-commerce, food, FMCG or a mix of these industries required</li><li>A fluent Arabic speaker is mandatory</li><li>Previous experience managing cross-functional teams</li><li>Deep understanding of financial statements, planning, and investment proposals</li><li>Understanding of analytical tools such as SQL, Tableau , and of course, Microsoft Excel</li><li>Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions</li><li>Good knowledge of online marketing concepts and tools</li><li>Comprehensive knowledge of cloud kitchens industry and the restaurant business in general</li><li>Good communication skills, including the ability to present persuasive business cases to stakeholders at all levels of the organisation including C-Suite</li></ul>

<p>As Manager, Retail Media Ads Growth, you will be part of the Retail Media Growth team reporting to the Sr. Manager, Retail Media Growth. You will own a portfolio of accounts across MENA, driving ad sales, expanding advertiser relationships, and unlocking revenue from long-tail and local market accounts. This is a hands-on, high-impact role for someone with an Ads Tech or digital advertising background, who thrives on meeting ambitious targets and building strong advertiser partnerships.</p><p>What s On Your Plate?</p><ul><li>Own a portfolio of accounts, including both major advertisers and long-tail clients across local markets.</li><li>Drive sales growth by identifying opportunities, pitching retail media solutions, and executing campaigns end-to-end.</li><li>Build strong relationships with CPG brands, agencies, and suppliers, acting as their trusted retail media advisor.</li><li>Collaborate with the broader Growth team, Product, and Marketing to develop tailored ad solutions and maximize client ROI.</li><li>Execute Go To Market strategies at the account level, including campaign planning, targeting, and reporting.</li><li>Track account performance, identify growth opportunities, and provide actionable insights to internal stakeholders.</li><li>Leverage ad tech knowledge to recommend the right solutions and optimize campaigns for scale and performance.</li><li>Support strategic initiatives such as seasonal campaigns, category growth plays, and regional expansion.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>4 6 years of experience in ads tech, retail media, digital advertising, or account management. Proven track record of meeting or exceeding sales targets in digital advertising or retail media. Strong understanding of ad tech platforms or retail media ecosystems. Excellent relationship-building and communication skills, with the ability to influence clients and internal teams. Highly organized and capable of managing multiple accounts and campaigns simultaneously. Data-driven mindset with experience using analytics to optimize campaigns and identify growth opportunities. Creative, solution-oriented, and comfortable working in a fast-paced, high-growth environment. Self-starter who can proactively identify opportunities and take ownership of account growth.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Facility Manager</p><p>Our client, a leading organisation in Qatar, is seeking an experienced and dynamic Facility Manager to oversee the operations and maintenance of a prestigious commercial property.</p><p>The successful candidate will be responsible for ensuring the efficient delivery of integrated facilities management services, maintaining the highest operational standards, and leading multidisciplinary teams to provide a safe, compliant, and customer-focused environment.</p><p>Key Responsibilities</p><ul><li>Lead the day-to-day facilities management operations of a large commercial property.</li><li>Manage hard and soft FM services, ensuring all maintenance activities are delivered efficiently and in accordance with contractual KPIs and SLAs.</li><li>Oversee MEP systems, HVAC, electrical, plumbing, fire and life safety systems, BMS, and preventive maintenance programmes.</li><li>Manage and develop internal teams, contractors, and service providers to ensure exceptional service delivery.</li><li>Monitor operational performance, budgets, asset lifecycle, and maintenance schedules.</li><li>Build and maintain strong relationships with clients, stakeholders, and external vendors.</li><li>Ensure compliance with all health, safety, environmental, and statutory regulations.</li><li>Drive continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and asset performance.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Engineering, Facilities Management, Building Services, or a related discipline.</li><li>Minimum of 10 years' experience in Facilities Management, with at least 5 years in a managerial role.</li><li><b>Proven experience managing facilities within large shopping malls or premium retail developments is mandatory.</b></li><li>Strong background in commercial retail environments, with a thorough understanding of shopping mall operations and customer-focused facilities management.</li><li>Strong leadership experience managing multidisciplinary teams, contractors, and outsourced service providers.</li><li>Sound knowledge of MEP systems, building maintenance, asset management, CAFM systems, and statutory compliance.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Professional certifications such as IFMA, IWFM/BIFM, FMP, CFM, PMP, NEBOSH, or IOSH will be considered an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership experience managing multidisciplinary teams, contractors, and outsourced service providers.</li><li>Sound knowledge of MEP systems, building maintenance, asset management, CAFM systems, and statutory compliance.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Professional certifications such as IFMA, IWFM/BIFM, FMP, CFM, PMP, NEBOSH, or IOSH will be considered an advantage.</li></ul><p><br></p></div>

<p>Guildhall is recruiting for an Estimation Manager to join a leading international engineering and construction contractor based in Qatar. The successful candidate will lead the estimation and tendering function for major building and infrastructure projects, ensuring commercially competitive, technically compliant, and profitable bids are delivered in line with company standards. Job Responsibilities: - Lead the end-to-end tendering and estimation process for complex projects valued at USD 200 million+, including BOQ coding in CCS (Candy), quantity take-offs, BOQ preparation, and bespoke RFQ package development (specifications, drawings, BOQs, and contract documents). - Coordinate with the Contracts Department to ensure back-to-back contractual compliance, fixed-price lump sum requirements, escalation mechanisms, and all commercial and legal obligations are incorporated into tender submissions. - Manage technical and commercial bid evaluations, conduct subcontractor negotiations, and ensure compliance with project scope, methodology, sequencing, programme, specifications, contractual requirements, and accurate pricing of plant, equipment, laydown areas, and temporary works. - Take ownership of the technical, contractual, legal, and commercial performance of all tenders, ensuring company standards, submission deadlines, and quality requirements are consistently achieved. - Develop bid-winning strategies, lead and mentor the tender team, present weekly tender reports to the Board of Directors and Tender Committee, monitor KPIs including cost per square metre and unit rates, and oversee the successful electronic and physical submission of tender packages.</p><p>- Bachelor's Degree in Civil Engineering from a US or UK accredited university. - Proven experience with an International Prime Contractor, including significant GCC experience in an Estimation Manager or senior estimating leadership role. - Demonstrated experience managing tenders for USD 200 million+ projects across sectors such as Airports, Rail, Bridges, Data Centres, Luxury 5-Star Hotels & Residences, Commercial High-Rise Towers (50+ Floors), Ports, and Military Assets. - Advanced proficiency in CCS (Candy) Estimation Software, quantity surveying, BOQ preparation, tender planning, commercial management, and contract administration. - Strong understanding of fixed-price lump sum contracts, subcontractor procurement, technical and commercial bid evaluations, FIDIC/contracts, and commercial risk management, with excellent leadership and stakeholder management skills.</p>

<br><p>The Electrical Engineer – Facilities is responsible for the operation, maintenance, troubleshooting, and enhancement of all electrical systems within the stadium facilities. The role ensures uninterrupted power supply, safe operation of electrical infrastructure, and compliance with safety regulations during daily operations and major events.</p><p>Key Responsibilities</p><br><ul><li><p>Manage the operation and maintenance of all stadium electrical systems, including HT/LT networks, transformers, switchgear, generators, UPS, and distribution panels.</p></li><li><p>Ensure reliability and availability of stadium lighting systems, including floodlights, sports field lighting, façade lighting, and emergency lighting.</p></li><li><p>Conduct preventive and corrective maintenance activities to minimize equipment downtime.</p></li><li><p>Monitor electrical loads, power quality, and energy consumption; recommend energy-saving initiatives.</p></li><li><p>Support electrical requirements for sporting events, concerts, exhibitions, and other large-scale events.</p></li><li><p>Troubleshoot and resolve electrical faults, equipment failures, and power interruptions.</p></li><li><p>Coordinate with contractors, vendors, and service providers for maintenance and project execution.</p></li><li><p>Ensure compliance with local electrical codes, safety regulations, and facility management standards.</p></li><li><p>Manage testing and maintenance of emergency power systems, fire alarm interfaces, and life-safety systems.</p></li><li><p>Prepare technical reports, maintenance schedules, risk assessments, and operational documentation.</p></li><li><p>Participate in facility improvement projects, system upgrades, and capital works planning.</p></li><li><p>Support 24/7 facility operations and emergency response activities as required.</p></li></ul><p>Qualifications & Requirements</p><ul><li><p>Bachelor's Degree in Electrical Engineering.</p></li><li><p>Minimum 5–8 years of experience in facility management, preferably in stadiums, sports complexes, airports, malls, or large commercial facilities.</p></li><li><p>Strong knowledge of HT/LT systems, generators, transformers, UPS, lighting controls, and electrical protection systems.</p></li><li><p>Experience with Building Management Systems (BMS) and Computerized Maintenance Management Systems (CMMS).</p></li><li><p>Knowledge of electrical safety standards and local regulatory requirements.</p></li><li><p>Strong troubleshooting, communication, and project management skills.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience working in stadiums, arenas, sports facilities, or event venues.</p></li><li><p>Knowledge of sports floodlighting systems and event power distribution.</p></li><li><p>Experience managing electrical operations during major public events.</p></li></ul><p><strong>Reporting To:</strong> Facilities Manager / Engineering Manager.</p><br><p><strong>Desired Candidate Profile</strong></p><p>Experience working in stadiums, arenas, sports facilities, or event venues.</p>

<p>We are seeking a dynamic and visionary General Manager to lead our prestigious hotel operations at Swissotel Corniche Park Towers Doha . As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability. Develop and implement strategic plans to achieve business goals and enhance overall performance Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance Ensure the highest standards of guest service and satisfaction are consistently met. Manage financial performance, including budgeting, forecasting, and cost control measures. Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners. Drive revenue growth through innovative marketing strategies and business development initiatives. Ensure compliance with local regulations, brand standards, and company policies. Implement and monitor quality assurance programs to maintain service excellence. Stay abreast of industry trends and competitor activities to maintain a competitive edge. Represent the hotel at industry events and in the local community to enhance b</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a General Manager in the hospitality industry or a related field Strong track record in strategic planning and project leadership Exceptional leadership skills with the ability to motivate and develop high-performing teams Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders Demonstrated commercial acumen and financial management expertise In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE Proficiency in revenue management and performance optimization techniques Strong problem-solving skills and ability to make decisions in fast-paced environments Familiarity with local regulations and business practices in the region Innovative mindset with a focus on continuous improvement and guest satisfaction Ability to represent the brand professionally and build strong community relationships Flexibility to work extended hours and handle high-pressure situations Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)</p>

<p>We are seeking a dynamic and visionary General Manager to lead our prestigious hotel operations at Swissotel Corniche Park Towers Doha . As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability. Develop and implement strategic plans to achieve business goals and enhance overall performance Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance Ensure the highest standards of guest service and satisfaction are consistently met. Manage financial performance, including budgeting, forecasting, and cost control measures. Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners. Drive revenue growth through innovative marketing strategies and business development initiatives. Ensure compliance with local regulations, brand standards, and company policies. Implement and monitor quality assurance programs to maintain service excellence. Stay abreast of industry trends and competitor activities to maintain a competitive edge. Represent the hotel at industry events and in the local community to enhance b</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a General Manager in the hospitality industry or a related field Strong track record in strategic planning and project leadership Exceptional leadership skills with the ability to motivate and develop high-performing teams Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders Demonstrated commercial acumen and financial management expertise In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE Proficiency in revenue management and performance optimization techniques Strong problem-solving skills and ability to make decisions in fast-paced environments Familiarity with local regulations and business practices in the region Innovative mindset with a focus on continuous improvement and guest satisfaction Ability to represent the brand professionally and build strong community relationships Flexibility to work extended hours and handle high-pressure situations Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)</p>

<p><b>Job Description</b></p><p>We are currently looking for Project Manager (Digital Transformation and Strategy) for our Qatar operations with the following terms &amp; conditions.</p><p><br></p><p><b>Qualifications &amp; Experience:</b></p><p><br></p><p>Bachelor's degree in Business, Banking, Finance, or a related field.</p><p><br></p><p>A Master's degree in Management or a related discipline is a plus.</p><p><br></p><p>A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry.</p><p><br></p><p>Demonstrated ability in leading strategic and operational project planning and execution.</p><p><br></p><p><b>Skills and Competencies:</b></p><p><br></p><p>Strong leadership and project management skills.</p><p><br></p><p>Proven track record of managing complex projects with multiple stakeholders.</p><p><br></p><p>Excellent communication, analytical, and problem-solving abilities.</p><p><br></p><p>Ability to manage project budgets and timelines effectively.</p><p><br></p><p>Knowledge of up-to-date project management techniques and industry best practices.</p><p><br></p><p><b>Responsibilities:</b></p><p><br></p><p>implement a bank-wide project management philosophy by ensuring the consistent use of tools, processes, and methodologies across all functions. They will define clear project objectives, monitor progress, manage risks, and resolve issues while ensuring alignment with corporate goals. The role involves collaborating with cross-functional teams, overseeing budgets, and providing regular updates to senior management. Additionally, the Project Manager will integrate industry best practices, work with the Change Management team to address potential challenges, and identify opportunities for process improvements throughout the project lifecycle</p><p><br></p><p>Joining time frame: Immediate</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Banking, Finance, or a related field.</li><li>A Master's degree in Management or a related discipline is a plus.</li><li>A minimum of 10 years of experience in managing medium to large-scale projects, particularly within the banking industry.</li><li>Demonstrated ability in leading strategic and operational project planning and execution.</li><li>Strong leadership and project management skills.</li><li>Proven track record of managing complex projects with multiple stakeholders.</li><li>Excellent communication, analytical, and problem-solving abilities.</li><li>Ability to manage project budgets and timelines effectively.</li><li>Knowledge of up-to-date project management techniques and industry best practices.</li></ul>

Manage the termination cost, Voice P&L (revenue. Cost. Margin). Maintain and monitor voice quality KPIs in coordination with technology. Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And Coordinate with international carriers. Negotiation of corridor deals with operators from APAC & ME carriers/operators, Domestic voice commercial and operations. Commercial owner of traffic and billing management. Liaise with finance to ensure accurate booking for Interconnect Cost. Coordination with technology for monitoring voice quality KPIs and ensuring. Perform any additional project, task or activities assigned/delegated by the Line Manager. Bachelor’s Degree in Telecom or IT. 5+ years of relevant experience in voice interconnect is a must for this position In-depth experience in influencing cross functionally against the delivery of a marketing plan Excellent understanding of voice and excellent relation with voice carriers/operators. Expertise in numbering range, short codes, local regulations.

Manage the termination cost, Voice P&L (revenue. Cost. Margin). Maintain and monitor voice quality KPIs in coordination with technology. Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And Coordinate with international carriers. Negotiation of corridor deals with operators from APAC & ME carriers/operators, Domestic voice commercial and operations. Commercial owner of traffic and billing management. Liaise with finance to ensure accurate booking for Interconnect Cost. Coordination with technology for monitoring voice quality KPIs and ensuring. Perform any additional project, task or activities assigned/delegated by the Line Manager. Bachelor’s Degree in Telecom or IT. 5+ years of relevant experience in voice interconnect is a must for this position In-depth experience in influencing cross functionally against the delivery of a marketing plan Excellent understanding of voice and excellent relation with voice carriers/operators. Expertise in numbering range, short codes, local regulations.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.</p><p>Main Duties and Responsibilities</p><p>Technical and Operations</p><ul><li>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team</li><li>Develop and deliver accurate sales forecasts and targets in line with business objectives</li><li>Lead the vendors relations in alignment with the company s management and strategy</li><li>Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities</li><li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li><li>Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers</li><li>Oversee the entire sales cycle from quotation to collection</li><li>Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly</li><li>Ensure a proper storage, tracking and control of inventory through an accurate stock management system</li><li>Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability</li><li>Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers needs</li><li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li><li>Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization</li><li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Sales and Marketing or any other related field.</p><p>Experience At least 5-7 years of relevant experience.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We’re looking for a passionate, creative and results-driven Sr. Specialist Marcom to support the marketing strategy and growth campaign development for Qatar. In this role, you will be responsible for planning &amp; developing marketing campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360-degree campaigns as well as targeted CRM promotions.</p><br><ul><li><p>Handles the execution of the 360 brand campaigns and ensures that all the required teams are fully aligned on all the deliverables to be done to meet deadlines.</p><br></li><li><p>Responsible for polishing the brand image in its different angles through communication: Riders, Brand tone, brand offering and character... etc&nbsp;</p><br></li><li><p>Facilitating &amp; ensuring proper execution of all the campaign requirements, while continuously monitoring the campaign performance &amp; exposure. Also, must take the necessary steps to ensure the campaign reaches the maximum exposure and performance while its running.</p><br></li><li><p>Handles media planning of all 360 campaigns to ensure balanced exposure with high impact to achieve the campaign objective.&nbsp;</p><br></li><li><p>Maintains constant taps on brand KPIs and sets the strategy/next steps to maintain them all on high scoring levels.</p><br></li><li><p>Ensures timely post campaign performance reports are with the marketing manager, enclosed with proper readings, strategy and next steps.</p><br></li><li><p>Ensure there’s a good inventory of giveaways and branding material for vendors and marketing activations.</p><br></li><li><p>Supporting with the planning of all CSR/PR related communication material.</p><br></li><li><p>Supervise the brand responses on social media &amp; ensure all inquiries and complaints are attended to by the addressable teams in a timely manner.</p><br></li><li><p>Sets up a brainstorming session to continuously share engaging content that reflects the brand image and character.&nbsp;</p><br></li><li><p>Supervises the Social media coordinator and ensures that all his/her outputs match the quality standards when it comes to social media moderation, content creation and briefings.</p><br></li><li><p>Is the secondary POC for Macro influencers and handles the major complaints and feedback that is received with the required teams.</p><br></li><li><p>Weekly social media monitoring of the competitors’ &amp; the brand’s performance.</p><br></li><li><p>Planning all brand-related performance marketing campaigns and submitting briefs in a timely manner to ensure smooth operations.</p><br></li><li><p>Handles the on-ground activations with all the hired suppliers to ensure everything is delivered as agreed with the marketing manager, handles the invitation management (prepares, delivers and secures RSVP), prepares event branding and set up, prepares and sets up the giveaways and supports the overall event agenda.</p><br></li><li><p>Continuously keeps the taps on important local events to push on brand presence during the important ones.</p><br></li><li><p>Takes charge of event branding and communication whenever an event is planned.&nbsp;</p><br></li><li><p>Responsible for double-checking the price offers shared by the vendors to control cost and quality.</p><br></li><li><p>Responsible for ensuring proper financial documentation of invoices, PQs and supporting reports received.</p><br></li></ul><br>Qualifications<br><ul><li><p>Minimum 5 years of experience in consumer marketing, e-commerce, online services, or related experience with a proven record of delivering work with measurable results.&nbsp;</p><br></li><li><p>Strong project management and stakeholder management skills.&nbsp;</p><br></li><li><p>Analytical mindset with strong attention to detail and swift execution&nbsp;</p><br></li><li><p>Ownership Skills: a highly motivated and proactive individual. Willing to roll up their sleeves and go the extra mile to drive results.&nbsp;</p><br></li><li><p>Experience in campaign management, preferably CRM / CVM in an e-commerce company.</p><br></li><li><p>Ability to establish priorities and communicate expectations, working with others to push projects to completion.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>We’re looking for a passionate, creative and results-driven Sr. Specialist Marcom to support the marketing strategy and growth campaign development for Qatar. In this role, you will be responsible for planning &amp; developing marketing campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360-degree campaigns as well as targeted CRM promotions.</p><br><br><ul><li><p>Handles the execution of the 360 brand campaigns and ensures that all the required teams are fully aligned on all the deliverables to be done to meet deadlines.</p><br><br></li><li><p>Responsible for polishing the brand image in its different angles through communication: Riders, Brand tone, brand offering and character... etc&nbsp;</p><br><br></li><li><p>Facilitating &amp; ensuring proper execution of all the campaign requirements, while continuously monitoring the campaign performance &amp; exposure. Also, must take the necessary steps to ensure the campaign reaches the maximum exposure and performance while its running.</p><br><br></li><li><p>Handles media planning of all 360 campaigns to ensure balanced exposure with high impact to achieve the campaign objective.&nbsp;</p><br><br></li><li><p>Maintains constant taps on brand KPIs and sets the strategy/next steps to maintain them all on high scoring levels.</p><br><br></li><li><p>Ensures timely post campaign performance reports are with the marketing manager, enclosed with proper readings, strategy and next steps.</p><br><br></li><li><p>Ensure there’s a good inventory of giveaways and branding material for vendors and marketing activations.</p><br><br></li><li><p>Supporting with the planning of all CSR/PR related communication material.</p><br><br></li><li><p>Supervise the brand responses on social media &amp; ensure all inquiries and complaints are attended to by the addressable teams in a timely manner.</p><br><br></li><li><p>Sets up a brainstorming session to continuously share engaging content that reflects the brand image and character.&nbsp;</p><br><br></li><li><p>Supervises the Social media coordinator and ensures that all his/her outputs match the quality standards when it comes to social media moderation, content creation and briefings.</p><br><br></li><li><p>Is the secondary POC for Macro influencers and handles the major complaints and feedback that is received with the required teams.</p><br><br></li><li><p>Weekly social media monitoring of the competitors’ &amp; the brand’s performance.</p><br><br></li><li><p>Planning all brand-related performance marketing campaigns and submitting briefs in a timely manner to ensure smooth operations.</p><br><br></li><li><p>Handles the on-ground activations with all the hired suppliers to ensure everything is delivered as agreed with the marketing manager, handles the invitation management (prepares, delivers and secures RSVP), prepares event branding and set up, prepares and sets up the giveaways and supports the overall event agenda.</p><br><br></li><li><p>Continuously keeps the taps on important local events to push on brand presence during the important ones.</p><br><br></li><li><p>Takes charge of event branding and communication whenever an event is planned.&nbsp;</p><br><br></li><li><p>Responsible for double-checking the price offers shared by the vendors to control cost and quality.</p><br><br></li><li><p>Responsible for ensuring proper financial documentation of invoices, PQs and supporting reports received.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Minimum 5 years of experience in consumer marketing, e-commerce, online services, or related experience with a proven record of delivering work with measurable results.&nbsp;</p><br><br></li><li><p>Strong project management and stakeholder management skills.&nbsp;</p><br><br></li><li><p>Analytical mindset with strong attention to detail and swift execution&nbsp;</p><br><br></li><li><p>Ownership Skills: a highly motivated and proactive individual. Willing to roll up their sleeves and go the extra mile to drive results.&nbsp;</p><br><br></li><li><p>Experience in campaign management, preferably CRM / CVM in an e-commerce company.</p><br><br></li><li><p>Ability to establish priorities and communicate expectations, working with others to push projects to completion.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p>We are seeking a warm, proactive, and service-oriented Guest Experience Agent to deliver exceptional guest service at Our Habitas Ras Abrouq , ensuring every guest enjoys a seamless, personalized, and memorable stay in our remote luxury desert environment. Reporting to the Front Office Manager or Guest Experience Manager, the Guest Experience Agent is responsible for providing outstanding service throughout the guest journey, from pre-arrival to departure. This role plays a key part in creating meaningful guest experiences by anticipating needs, resolving concerns efficiently, and ensuring every interaction reflects the brand's values and hospitality standards. The Guest Experience Agent will work closely with all resort departments to coordinate guest requests, provide local knowledge, and ensure operational excellence across all touchpoints. This position requires excellent communication skills, attention to detail, and a genuine passion for creating unforgettable guest experiences.</p><p><b>Key Responsibilities</b></p><ul><li>Deliver warm, personalized, and professional service to guests throughout their stay.</li><li>Welcome guests upon arrival, assist with check-in and check-out procedures, and ensure a smooth arrival and departure experience.</li><li>Respond promptly to guest inquiries, requests, and concerns while ensuring timely follow-up and resolution.</li><li>Coordinate guest requests with Housekeeping, Food &amp; Beverage, Engineering, Spa, Activities, and other departments to ensure seamless service delivery.</li><li>Maintain accurate guest profiles, preferences, and special requests within the property management system.</li><li>Provide knowledgeable recommendations on resort facilities, dining experiences, wellness offerings, local attractions, and activities.</li><li>Proactively anticipate guest needs and identify opportunities to enhance their stay through personalized service.</li><li>Handle guest feedback professionally, resolving issues efficiently and escalating concerns when appropriate.</li><li>Ensure all guest interactions reflect Our Habitas brand standards and luxury hospitality expectations.</li><li>Assist in organizing special occasions, celebrations, VIP arrivals, and personalized guest experiences.</li><li>Support daily front office and guest services operations while maintaining high standards of presentation and professionalism.</li><li>Maintain accurate records of guest requests, incidents, and service recovery actions for reporting purposes.</li><li>Collaborate with department heads to ensure operational readiness and exceptional guest satisfaction.</li><li>Promote resort experiences, activities, and services to maximize guest engagement and enhance the overall experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A passionate hospitality professional with outstanding interpersonal and communication skills, dedicated to creating memorable experiences for every guest. You thrive in a dynamic luxury hospitality environment and naturally build genuine connections through warm, attentive, and personalized service. You are highly organized, adaptable, and solution-oriented, with the ability to anticipate guest needs and respond with professionalism and care. You take pride in delivering exceptional service, maintaining attention to detail, and contributing to a collaborative team culture in a remote luxury resort setting. You are not just welcoming guests you are creating meaningful moments and unforgettable experiences that define the spirit of Our Habitas Ras Abrouq .</p><b>Minimum Requirements</b><ul><li>2 3 years of experience in Front Office, Guest Relations, Guest Services, or a similar customer-facing role, preferably within a luxury hotel or resort environment.</li><li>Strong understanding of luxury hospitality standards and exceptional guest service principles.</li><li>Excellent verbal and written communication skills with a warm, professional, and guest-focused approach.</li><li>Experience using Property Management Systems (PMS) and Microsoft Office applications; knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong problem-solving abilities with the confidence to handle guest requests, concerns, and service recovery effectively.</li><li>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work collaboratively with cross-functional teams to deliver seamless guest experiences.</li><li>A positive, proactive, and adaptable attitude with exceptional attention to detail.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for creating memorable guest experiences while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The QA/QC Engineer ensures that work / projects are delivered based on good work practices and project specifications to guarantee completion of work within the given time limits with quality of work that meets or even exceeds the clients expectations by implementing international quality standards plans and quality procedures in all the construction activities. Assists in developing the Project Quality Management System by establishing procedures, plans and work instruction as needed.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Assist Project QA/QC Manager or Sr. QA/QC Engineer on implementing quality management system at site as per approved Project Quality Plan and IMS Procedures.</p><br> <p>Prepare work inspection requests (WIR) for each construction activity and submit to consultant to ensure it covers all the construction activities done on site.</p><br> <p>Check all incoming materials as per project specifications and approved material submittals.</p><br> <p>Monitor WIRs and test reports and update the Quality Manager and site team on the status.</p><br> <p>Establish and monitor control of QA/QC Plans, Method of Statements and Test Plans before commencement of the project and implementing it during the project in order to meet the project quality requirements and client’s expectations.</p><br> <p>Ensure that control of document procedures is implemented and all approved documents from consultant are distributed through the document control system.</p><br> <p>Check Inspection and Test Plan if available and all method statements and test plan are submitted for the consultant as per the approved ITP plan.</p><br> <p>Prepare work inspection request (WIR) for each construction activity and submitted to consultant to ensure it covers all the construction activities done on site.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Verify if work inspections are carried out as per the plan and advice the construction team for the corrective action to avoid the rejection of work and emphasizes that work inspection shall passed during the first submission with 90% rate.</p><br> <p>Ensure all incoming materials are checked as per the project specifications and approved material submittals.</p><br> <p>Inspect all materials internally before offering inspection to the consultant, raising the NCR to the supplier in case the substandard material is delivered, the record of inspection shall be included in the month Quality report.</p><br> <p>Monitor WIR and test reports and update Management, Construction Team, Planning, Quantity Surveyors and Cost Control Departments about the current job status.</p><br> <p>Maintain the records of all work and material inspection and provide the data in the weekly progress meetings.</p><br> <p>Record all test results and ensure it's availability for steel along with the mill certificates.</p><br> <p>Make sure that logs are available along with the test reports for all types of test as per the approved testing matrix.</p><br> <p>Checks concrete pour cards are maintained on daily basis and copy is provided to the storekeeper to raise the SRV and to the cost controller/QS</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p> Knowledge of work related standards, specifications, and quality systems such as: ISO 9001, QCS, SMACNA,</p><br> <p>ASHRAE, NFPA, etc.).With enough technical experience on dealing with various QC issues. Knowledge of local</p><br> <p>employment laws/regulations sufficient to analyze proposed policies. In-depth knowledge on the Quality</p><br> <p>Management System (QMS) or Integrated Management System (IMS)</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>QA Reviews and Inspections L2<br>QA Audits L2<br>Quality Control and Conformance L2<br>Quality Assurance L2<br>Agility<br>Standard Operating Procedures L2<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA) or Lead Auditor certification (ISO 9001 or equal) or ASQC certification (CQM/CQE).<br>Bachelor's Degree in any related field or Civil Engineering<br><br><br><br> </div>

Job Details<br><br>Print Job Details Download as PDF<br><br>Key Relationships<br><br>Internal: All Employees<br><br>External: Vendors, Government Authorities, Banking Institutions, auditors<br><br>Accountabilities<br><br>To ensure seamless HR operation coordination within the assigned SBU.<br><br>Duties and Responsibilities<br><br>Employee Relations<br><br>Act as a trusted point of contact for employees and managers for the assigned SBU/BU, providing support on various workplace matters. Investigate and resolve employee complaints, concerns, and grievances in a fair and confidential manner. Mediate disputes between employees, employees and managers, promoting effective conflict resolution. Ensure proper coordination within and beyond the department for efficient functioning and resolution of staff matters. The functions vary from Document Controlling, Government Relations, Recruitment, Probation reviews, Procurement Department, Finance Department, Real Estate Department, and maintenance Department etc. Timely preparation and reviewing of the Employment Contracts and any staff related documents. Oversee entry and maintenance of employee data on all HR systems and ensure accuracy and timeliness of the same. Ensure that employee queries pertaining to payroll/ HR policies and requests for bonafide certificates are promptly reverted to. Monitor staff attendance to ensure punctuality in attendance and also ensure that leaves are applied on the system (ESS) promptly. Ensure that accurate information with relevant supporting documents is shared with the payroll officer within timelines in order to ensure that the payroll is error-free and all accruals and deductions are accurately processed. Effectively coordinate on-boarding activities (including but not limited to requesting and collecting mobilization documents pertaining to the employment laws, timely collection of all documents, handing over the document to Government relations department for processing of work visas and associated processes, liasing with the new hires and clarifying all queries and concerns, assisting with family mobilization and documentations required, ticket booking, welcoming arrangements, arranging and inspecting of staff accommodation if provided, induction and introduction). Effectively coordinate off-boarding activities (including but not limited to exit interviews, visa cancellation/ transfer, bank notification, ticket booking, Full & final settlement, capturing traffic violations, insurance processing/ cancellation, receiving the private health insurance Health Cards, any repayable like mobile deduction, claw back agreements etc.) to be completed seamlessly and all aspects to be covered in total. Consolidate the exit interviews feedback and identify and report the trends that may require HR intervention.<br><br>Policy Development And Implementation<br><br>Assist in the development and revision of HR policies and procedures to ensure compliance with relevant labor laws and industry best practices. Effective communication of HR policy to employees and managers and provide training when necessary. Adhere to the policy and process defined by the organization. Assess workplace dynamics, employee concerns, and changes in employment laws and regulations to pinpoint areas where policies may be necessary or require updates. Conduct research to gather information on best practices, industry standards, and legal requirements related to the policies under consideration. Analyze this data to make informed recommendations. Gather feedback from employees and managers regarding the effectiveness and relevance of the policies. Use the feedback to recommend necessary adjustments and improvements to policies over time to the GHoHR. Conduct new hire induction on the various policies and procedures of the organization. In Conjunction with the LM and GHoHR, conduct regular reviews and update HR Handbook to ensure that its content accurately reflects the latest policies, practices, and any recent changes in relevant laws or regulations<br><br>Compliance<br><br>Stay up-to-date with employment laws and regulations to ensure the organization’s compliance. Recommend to maintain internal policy updated with the changes to employment laws. Ensure that policies are consistently applied across the organization Assist in conducting audits and assessments related to HR compliance to identify areas of non-compliance. Develop and recommend corrective action plans to address compliance gaps.<br><br>Employee Engagement<br><br>Facilitate open and transparent communication between employees and management. Encourage employees to provide feedback, opinions, and suggestions through surveys. Conduct onboarding surveys to gather feedback and identify methods to improve. Conduct employee satisfaction surveys to understand the satisfaction level and identify ways to promote a positive work environment. Coordinate employee events like Team Building, Sports Day, National Day and other related activities. Collaborate with HR and management to develop and implement employee engagement initiatives. Recommend and assist employee recognition programs to acknowledge and reward exceptional performance and contributions Mediate workplace conflicts and disputes to promote a harmonious work environment. Address employee grievances promptly and fairly to maintain trust and satisfaction. Recommend programs that provide support to employees, such as wellness initiatives.<br><br>Reports<br><br>Submit a Daily comprehensive report as required by the Line Manager. Submit weekly transaction report on cases attended, number and types of document requests received and completed with timelines Submit Monthly report on audit and compliance. Prepare and submit quarterly / yearly HR Reports (turnover, absenteeism etc). Any other tasks, duties & responsibilities that may be added from time to time as relevant to business requirements.<br><br>Skills<br><br>Excellent communication and interpersonal skills. Exceptional problem-solving and conflict-resolution abilities. Empathetic and approachable. Strong ethical standards and a commitment to fairness and equity. Detail-oriented and organized. Strong teamwork and collaboration skills. Highly proactive<br><br>Language (s)<br><br>– English<br><br>– Arabic (will be an advantage)<br><br>Specialized Training/ Knowledge Required<br><br>Strong knowledge of employment laws and regulations.<br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field HR certification will be an advantage<br><br>Experience<br><br>A minimum of [4] Four years of experience in HR, with a focus on employee relations.<br><br>Key Performance Indicators (KPIs)<br><br>Area Definition Process of Measurement Employee Satisfaction Measure employee satisfaction through surveys and feedback, aiming for a high level of overall satisfaction.<br><br>Staff supported during a certain period will be contacted via a survey to collect feedback.<br><br>Resolution Time Track the average time taken to resolve employee relations issues, aiming for timely resolutions.<br><br>Your Weekly report with timelines and verified with the ERP system will assess the performance on this KPI<br><br>Compliance Rate Ensure that the HR Officer complies with all HR Policies and Procedures.<br><br>Deviations will be monitored and recorded at regular intervals<br><br>Policy Audit Completion Measure the ability to conduct regular policy audits or reviews to identify areas of non-compliance.<br><br>Percentage of policy audits completed within the specified timeframe<br><br>Incident Reports Track the number of policy violations, incidents, or grievances that have been reported and resolved.<br><br>Number of policy violation incidents reported and resolved.<br><br>Training Effectiveness Measures the impact and efficiency of training programs for development and growth<br><br>Complete a minimum of 15 skill-based training modules through the Learning Management System (LMS). Participate in three HR seminars to acquire knowledge and explore new approaches Practical application of learning into work scope<br><br>Employee Engagement Gauge employee engagement through surveys and participation rates in engagement initiatives.<br><br>A minimum of three workable employee wellness or engagement programs in a year.<br><br>All job descriptions are flexible and adaptable. The above represents the minimum acceptable application of our professional responsibilities. Should the candidate believe that there is more that can be offered to this post, he/she should make the line manager aware of any potential improvements.<br><br>Apply Now