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Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis in full compliance with LQA and Rosewood Brand Standards. Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution. Replenish F&B closets with clean linens on a daily basis. Maintaining the guest laundry quality and laundry slip up to the departmental standards. Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. Operate laundry machinery such as washers, driers and ironers. Load articles into machinery and ensure correct cleaning agents & detergents. Sort dried articles according to type e.g. separate white cloth and colorful cloth. Process and finish garments according to garment labels. Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain continuous inventory of discard uniforms. Place finished wet cleaning garments in designated areas for distribution. Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. Maintain accurate piece count of iron, towel, and pillows. Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor. Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures. Clean the lint trap compartment of the Dryer Machine before starting the operation and as often as required. Maintain cleanliness and organization of work areas throughout shift. Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures. Breakdown and clean work areas/equipment according to departmental standards. Use designated chemicals, supplies and equipment to clean the laundry room floor. Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures. Restock work areas for next shift as assigned. Wax iron/towel folder twice daily or as needed. Linen, supplies, equipment inventory on monthly basis and to be maintained together with Laundry Supervisor and Laundry Manager. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest satisfaction:Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Operations:Ensure that the guests' dining experience is one to remember. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular guest base, remember their likes and dislikes. Smile and maintain eye contact with the guests. Provide prompt, unobtrusive, attentive service. Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform. Maintain a high standard of personal hygiene. Prior to Service:Report for duty on time and be prepared for your shift. Adhere to agreed break times. Ensure the bar has had all required opening procedures adhered to prior to starting a shift. Ensure all MEP requirements have been met prior to service. Requisition all necessary supplies. Transport supplies from storeroom to bar set-up area and make sure enough ice is in stock. Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.). Check condition and cleanliness of blender, shaker and other tools. Check the temperature of refrigeration units. Ensure all out of stock items have been issued in the correct format. Ensure all stocks have been brought from cellars in the appropriate manner and time. During Service:Take instructions from your supervisor and manager, anticipate their requirements. Control and manage your section. Serve within the structure of the order of service. Respond to any menu/drinks queries with knowledgeable answers. Ensure that individual Mise en Place for each order is known and placed on table. Understand customers to be prioritized - SAGs unhappy customers, regulars etc. Ensure your working environment remains clean and tidy. Ensure the guests’ needs come first. React promptly and deal with any issues, complaints, breakages, spillages in the correct manner. Communicate any unresolved issues to the supervisor. Provide a consistent positive attitude when dealing with other associates. To provide excellent teamwork to assist others. After Service:Ensure the bar is re-stocked and rubbish is removed. Re-establish MEP requirements. Ensure everything is left clean and tidy. Report any outstanding issues to the Supervisor/Head Bartender/Bar Manager. Follow closing procedures precisely. Ensure the cellar spaces are maintained in the appropriate manner. General Focus:To have a full working knowledge of all beverage items, including wines. To have a full knowledge of spirits, beers, wines, alcoholic and nonalcoholic beverages. To have a full understanding of all items of equipment, their uses, and where they are kept. To have a thorough working knowledge of the POS system. To have a full knowledge of bar OS&E and drinks garnishes To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p>Guest satisfaction: Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.</p><p>Operations: Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety. Ensure high standards of personal presentation and grooming. Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. To have a full working knowledge of the restaurant floor plan / layout, all F&B offers. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest. Establish rapport with guests in a professional manner. Always provide our guests with the highest level of service and attention. Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated. Always follow the restaurant Order of Service and Standard Operating Procedures. Follow all ongoing training procedures as set out by your mentor and the management. Report for duty on time and prepared for your shift. Adhere to agreed break times. Follow opening and closing procedures and complete all duties as required by the management and the Supervisor. Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear. Ensure all tables are laid in accordance with the SOP. Be ready and prepared for service. Engage with and contribute to service briefings. Take instructions from your supervisor and manager, anticipate their requirements. Work with your Supervisor in order to control your section. Assist the Supervisor in controlling your section in the restaurant. Follow the Order of Service at all times, responding to the shift in charge instructions. Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers. Ensure that individual Mise en Place for each order is known and placed on the table. Understand guests to be prioritized VIP s, unhappy guests & regulars. Communicate guest preferences to your supervisor in order to build guest profiles. React promptly and deal with any issues, complaints, breakages & spillages. Communicate any issues to your supervisor and management promptly. Restock the station on time following the procedures. Ensure a high level of cleanliness is maintained throughout the restaurant. Complete relevant checklists correctly and honestly. Respond to changes in the F&B function as dictated by the industry, company, and hotel. Grow and improve skills and abilities through the appropriate training, assessment, and performance. Operate the micros system effectively and present the bill and take payments correctly. Handle all operating equipment carefully avoiding abuse and minimizing breakage.</p></div></section>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest satisfaction:Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Operations:Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety. Ensure high standards of personal presentation and grooming. Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. To have a full working knowledge of the restaurant floor plan / layout, all F&B offers. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest. Establish rapport with guests in a professional manner. Always provide our guests with the highest level of service and attention. Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated. Always follow the restaurant Order of Service and Standard Operating Procedures. Follow all ongoing training procedures as set out by your mentor and the management. Report for duty on time and prepared for your shift. Adhere to agreed break times. Follow opening and closing procedures and complete all duties as required by the management and the Supervisor. Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear. Ensure all tables are laid in accordance with the SOP. Be ready and prepared for service. Engage with and contribute to service briefings. Take instructions from your supervisor and manager, anticipate their requirements. Work with your Supervisor in order to control your section. Assist the Supervisor in controlling your section in the restaurant. Follow the Order of Service at all times, responding to the shift in charge instructions. Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers. Ensure that individual Mise en Place for each order is known and placed on the table. Understand guests to be prioritized – VIP’s, unhappy guests & regulars. Communicate guest preferences to your supervisor in order to build guest profiles. React promptly and deal with any issues, complaints, breakages & spillages. Communicate any issues to your supervisor and management promptly. Restock the station on time following the procedures. Ensure a high level of cleanliness is maintained throughout the restaurant. Complete relevant checklists correctly and honestly. Respond to changes in the F&B function as dictated by the industry, company, and hotel. Grow and improve skills and abilities through the appropriate training, assessment, and performance. Operate the micros system effectively and present the bill and take payments correctly. Handle all operating equipment carefully avoiding abuse and minimizing breakage.
<p>Job Description Press space or enter keys to toggle section visibility Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha: Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us. Your Role: Guest satisfaction Ensures that all associates deliver the brand promise and always provide exceptional guest service. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Operations Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Ensure high standards of personal presentation and grooming. Respond to changes in the food and beverage function as dictated by the industry, company, and hotel. Ensure to attend a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. To have a full working knowledge of the restaurant floor plans and layout of all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full knowledge of bar OS&E and drinks garnishes. To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Manage Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database. Ensure all associates are always following the Order of Service and Standard Operating Procedures. Mentor associates as requested by management, following all correct training procedures and standards. Monitor associate development at the bar identifying training needs and any areas of concern. Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager. To ensure all associate are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house. To take responsibility for correcting poor performance in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager Implements agreed upon beverage policy and procedures throughout the property. Customers Ensure the customers experience is one to remember. Provide a professional & efficient standard of service. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular customer base, remember their likes and dislikes. Smile and maintain eye contact with customers. Provide prompt, unobtrusive, attentive service the customer always comes first. Maintenance of tables to ensure the highest standard of hospitality.</p><p><strong>Desired Candidate Profile</strong></p><p>Ensure high standards of personal presentation and grooming.</p><p>Have a high level of industry trend awareness and a keen interest in the local hospitality scene.</p><p>To have a full working knowledge of the restaurant floor plans and layout of all F&B offers.</p><p>To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages.</p><p>To have a full knowledge of bar OS&E and drinks garnishes.</p><p>To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.</p><p>Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</p><p>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</p><p>Manage Micros, Open Table & all other systems as required.</p><p>Establish rapport with guests in a professional manner.</p><p>Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</p><p>Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.</p><p>Ensure all associates are always following the Order of Service and Standard Operating Procedures.</p><p>Mentor associates as requested by management, following all correct training procedures and standards.</p><p>Monitor associate development at the bar identifying training needs and any areas of concern.</p><p>Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.</p><p>To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager.</p><p>To ensure all associate are developing within the departmental training program.</p><p>To ensure effective communication throughout the restaurant at all times.</p><p>Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.</p><p>Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house.</p><p>To take responsibility for correcting poor performance in line with T&C guidelines and regulations.</p><p>Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager</p><p>Implements agreed upon beverage policy and procedures throughout the property.</p><p>Ensure the customers experience is one to remember.</p><p>Provide a professional & efficient standard of service.</p><p>Maintain a high-profile during service whilst being polite and helpful.</p><p>Promote and establish a regular customer base, remember their likes and dislikes.</p><p>Smile and maintain eye contact with customers.</p><p>Provide prompt, unobtrusive, attentive service the customer always comes first.</p><p>Maintenance of tables to ensure the highest standard of hospitality.</p><p>Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.</p><p>Ensure staffing levels are correct.</p><p>Lease with Assistant Bar Manager and Bar Manager to ensure adequate staffing for the service & larger parties.</p><p>Adhere to agreed break times.</p><p>Ensure associate are fully trained with opening, during & closing bar procedures.</p><p>Ensure associate are updated daily with requirements & provide suitable instruction.</p><p>Ensure all MEP requirements have been met prior to service.</p><p>Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times.</p><p>Ensure rubbish is removed.</p>
Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Develop, create, and publish high-quality content for social media platforms including Instagram, Facebook, Tik Tok, Linked In, You Tube, and other relevant channels. Capture and edit photos, videos, reels, and stories showcasing the hotel, restaurants, events, facilities, and guest experiences. Plan and execute social media content calendars aligned with marketing campaigns and business objectives. Manage day-to-day social media activities, including posting, scheduling, monitoring, and responding to comments and messages. Create engaging copy, captions, and promotional content to enhance audience engagement. Monitor social media trends, industry developments, and competitor activities to identify content opportunities. Collaborate with various hotel departments to gather content and promote events, offers, and seasonal campaigns. Work with influencers, content creators, and partners to increase brand visibility and engagement. Track, analyze, and report on social media performance metrics and campaign effectiveness. Support digital marketing and branding initiatives to drive awareness, engagement, and revenue. Ensure all content aligns with brand guidelines and maintains a consistent visual identity.<br><br>Qualifications<br><br>2-3 years of experience in content creation and social media management. Strong photography, videography, graphic design and editing skills. Experience with Canva, Adobe Creative Suite, Cap Cut, or similar tools. Knowledge of social media platforms, algorithms, trends, and best practices. Excellent communication and interpersonal skills. Previous experience in the hospitality, hotel, tourism, lifestyle, or F&B industry is an advantage.<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Anticipate guests’ needs by being observant, respond promptly and acknowledge all guests at all times with an emphasis on personal service. Maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction is ensured by reporting any issues to the Leisure Supervisor and Director of Wellness. Follow Wellness/Fitness opening procedures, greeting guests upon arrival, and checking in guests where necessary inspecting the Wellness/Fitness area making sure it is fully stocked, clean and tidy regularly throughout the day. Stock and maintain cleanliness of the kids facilities. Ensure all documentation on fitness equipment checks, cleaning and Health & Safety is completed in accordance with company policy. Maintain towel/linen, robe supplies and ensure the shower area is well stocked, clean, hygienic, and safe for guest use. Make sure there are sufficient guest supplies and amenities available for use such as water, fruits, towels, collecting deliveries and ordering is organized. Assist with other wellness job functions as assigned by the Director of Wellness or Leisure Supervisor. Ensure items lost and found are registered as lost property in accordance with company procedure. Follow closing procedures and ensure that all areas are left clean, tidy and fully stocked ready for guests’ use. Rosewood Explorers Duties:To provide a courteous, professional, efficient and flexible service at all times. To have a full working knowledge and ability to perform all duties and tasks listed in his/her job description. Please note that Job description can be reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies. To maintain complete knowledge of and comply with all departmental policies, service procedures and standards. To ensure that standards are maintained at a superior level on a daily basis. To respond to guest inquiries on Rosewood Explorers activities and timing and other information regarding the facility and services of the hotel in general. To inspect pool area at the start, during and at the end of shift to ensure that the set-up of the department is in accordance with established standard. To ensure Rosewood Explorers environment is set up as per standard. To monitor and maintains cleanliness, sanitation and organization of assigned work areas. To check all games, play station games and manual items of the Rosewood Explorers at the start, end and if necessary during her/his shift. To perform opening and closing procedures according to the shift and ensuring proper inventory is filled in and signed. To check the condition of TV, Wii and equipment and reports any damage immediately to the supervisor. To anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. To respect the privacy of the guest at all times. To attend briefings, as required. To maintain good relationships with colleagues and contributes to team spirit. Cooperates and coordinates with colleagues whenever necessary. To interact with other departments to provide additional or specialized guest services. To establish a rapport with guests, providing guest recognition and good customer relationships. To help update with supervisor the guest history in the system accordingly to information collected To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety. To report for duty punctually wearing the correct uniform and name tag at all times. To maintain a high standard of personal appearance and hygiene at all times. To ensure weekly activities schedule is posted on time To create new activities for the kids, according to the time of the year, Christmas, Easter…To maintain a high standard of personal appearance and hygiene at all times. To maintain high standards of the hotel when fulfilling his/her duties To maintain a calm, courteous and gracious attitude at all time To maintain a good rapport and working relationship with staff in all other departments. To be very familiar with the Wellness division/ Rosewood Explorers policies. To attend and contribute to all staff meetings, Departmental and Hotel training as scheduled and other related activities To undertake any reasonable tasks and secondary duties as assigned by the Spa supervisor/Ass. Manager To project at all times a positive and motivated attitude and exercise self control. To maintain good relationships with colleagues and contributes to team spirit. Cooperates and coordinates with colleagues whenever necessary. To interact with other departments to provide additional or specialized guest services. To carry out any other reasonable duties and responsibilities as assigned.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:General Duties Anticipate guests’ needs by being observant, respond promptly and acknowledge all guests at all times with an emphasis on personal service. Maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction is ensured reporting any issues to the Director of Wellness. Follow Wellness/Fitness opening procedures, greeting guests upon arrival and check-in guests where necessary inspecting the Wellness/Fitness area making sure it is fully stocked, clean and tidy regularly throughout the day. Stock and maintain cleanliness of changing rooms, toilets fitness/wellness areas. Ensure all documentation on fitness equipment checks, cleaning and Health & Safety is completed in accordance with company policy. Maintain towel/linen, robe supplies and ensure the shower area is well stocked, clean, hygienic and safe for guest use. Make sure there are sufficient guest supplies and amenities available for use such as water, fruits, towels, collecting deliveries and ordering is organized. Assist with other wellness job functions as assigned by the Director of Wellness, Assistant Director of Wellness or Fitness Supervisor. Ensure items lost and found are registered as lost property in accordance with company procedure. Follow closing procedures and ensure that all areas are left clean, tidy and fully stocked ready for guests’ use.<br>Fitness & Sports Related Duties Assists guests in the fitness area with fitness related issues. Ensure a safe workout environment through constant circulation of the weight and cardio floors. Be able to answer basic fitness questions and have knowledge of equipment and proper workout technique. Be available to manage the fitness desk; check out equipment and answer questions as needed. Keep the fitness floor clean and make sure all weights and equipment/benches are in their proper place. Clean equipment according to the assigned zone area/schedule and report to Assistant Spa Manager Enforce all building policies and procedures, such as proper dress code for all users.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:General Duties Anticipate guests’ needs by being observant, respond promptly and acknowledge all guests at all times with an emphasis on personal service. Maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction is ensured reporting any issues to the Director of Wellness. Follow Wellness/Fitness opening procedures, greeting guests upon arrival and check-in guests where necessary inspecting the Wellness/Fitness area making sure it is fully stocked, clean and tidy regularly throughout the day. Stock and maintain cleanliness of changing rooms, toilets fitness/wellness areas. Ensure all documentation on fitness equipment checks, cleaning and Health & Safety is completed in accordance with company policy. Maintain towel/linen, robe supplies and ensure the shower area is well stocked, clean, hygienic and safe for guest use. Make sure there are sufficient guest supplies and amenities available for use such as water, fruits, towels, collecting deliveries and ordering is organized. Assist with other wellness job functions as assigned by the Director of Wellness, Assistant Director of Wellness or Fitness Supervisor. Ensure items lost and found are registered as lost property in accordance with company procedure. Follow closing procedures and ensure that all areas are left clean, tidy and fully stocked ready for guests’ use.<br>Fitness & Sports Related Duties Assists guests in the fitness area with fitness related issues. Ensure a safe workout environment through constant circulation of the weight and cardio floors. Be able to answer basic fitness questions and have knowledge of equipment and proper workout technique. Be available to manage the fitness desk; check out equipment and answer questions as needed. Keep the fitness floor clean and make sure all weights and equipment/benches are in their proper place. Clean equipment according to the assigned zone area/schedule and report to Assistant Spa Manager Enforce all building policies and procedures, such as proper dress code for all users.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. Properly care for equipment and products used throughout the spa facility. Understand and adhere to punctuality for spa appointments. Able to compare and contrast the different services on the menu. Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. Be alert to potential opportunities to improve service and profitability within the Spa. Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. Be discreet and adhere to guest confidentiality. Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. Be familiar with treatments and products that are not suitable for use during pregnancy. Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. Handle guest questions and concerns with professionalism and courtesy. Respond to guest requests immediately, accurately, and appropriately. Maintain a clean, safe, stocked and well-organized work area. Maintain spa appearance and cleanliness. Ability to work without direct supervision. Assist in all areas of the spa operation as directed by management. Comfortable around guests in a state of undress.<br>Standard Responsibilities:Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the Company’s culture, vision, mission, and core values at all times. Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others. Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.) Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude. Maintain personal grooming and appearance according to the standards. Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. Properly care for equipment and products used throughout the spa facility. Understand and adhere to punctuality for spa appointments. Able to compare and contrast the different services on the menu. Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. Be alert to potential opportunities to improve service and profitability within the Spa. Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. Be discreet and adhere to guest confidentiality. Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. Be familiar with treatments and products that are not suitable for use during pregnancy. Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. Handle guest questions and concerns with professionalism and courtesy. Respond to guest requests immediately, accurately, and appropriately. Maintain a clean, safe, stocked and well-organized work area. Maintain spa appearance and cleanliness. Ability to work without direct supervision. Assist in all areas of the spa operation as directed by management. Comfortable around guests in a state of undress.<br>Standard Responsibilities:Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the Company’s culture, vision, mission, and core values at all times. Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others. Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.) Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude. Maintain personal grooming and appearance according to the standards. Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.
Your day to day<br><br>Restaurant<br><br>Follow voco® F&B service sequences and standard operating procedures. Wear uniform correctly and maintain voco® grooming standards. Attend daily briefings, trainings, and performance reviews. Communicate effectively with kitchen and service teams. Have thorough knowledge of all F&B standard operating procedures, service quality, product presentation, and offerings. Uphold the restaurant’s image by maintaining high standards of guest service and act as a brand ambassador for voco®. Acknowledge and warmly welcome returning and regular guests. Engage guests with friendly, personalized conversation. Offer a buffet orientation or present menus confidently and explain dishes clearly. Take accurate orders, noting preferences and dietary requirements. Promote menu items and enhance sales through suggestive selling techniques. Serve food and beverages with attention to timing, presentation, and quality. Check back naturally to ensure satisfaction. Resolve service issues proactively or escalate following IHG problem-resolution steps. Complete mise-en-place and station setup before service. Support buffet service, replenishment, and guest flow. Maintain table settings and cleanliness to standards. Operate POS systems accurately. Clean and polish assigned silverware, cutlery, glassware, and chinaware. Ensure all equipment is in proper working condition and used correctly. Be fully knowledgeable about all hotel facilities, services, and current offerings. Handle flagged reservations and special requests appropriately Stay updated on guest arrivals, preferences, dietary needs, and departure schedules Answer guest inquiries regarding hotel amenities and nearby attractions. Always maintain confidentiality of guest information. Assist guests with any issues related to their stay, ensuring a positive experience.<br><br>Room Service<br><br>Set up trays and trolleys according to service standards. Answer room service phone calls promptly—within three (3) rings. Provide warm and courteous service over the phone, taking food and beverage orders using effective sales techniques. Deliver orders promptly to guest rooms, ensuring quality, accuracy, and a personalized touch. Clear trays and trolleys from guest rooms and floor corridors efficiently. Prepare and place complimentary fruit baskets in guest rooms as required. Have thorough knowledge of the room service menu. Complete and maintain a summary sheet for each shift. Log complaints, delays, and guest suggestions in the room service logbook. Process doorknob breakfast or meal orders by creating appropriate KOTs/Checks. Maintain the highest standard of courtesy and warmth when speaking with guests.<br><br>C&E<br><br>Follow banquet event orders (BEO’s) accurately. Perform setup and breakdown of banquet events. Be familiar with different set-up styles. Be familiar with different service styles; coffee breaks, buffets, plated meals, cocktail reception. Prepare mis-en-place and event setup. Maintain cleanliness and organization of event areas. Execute outdoors catering (ODC) events.<br><br>FINANCIAL RETURN<br><br>Maintain cash float & reconcile daily Assure accountability for cash float issued.<br><br>RESPONSIBLE BUSINESS<br><br>Comply with and ensure adherence to all the hotel’s policies and procedures Adhere to IHG food safety, HACCP, and local regulatory standards. Follow safe food handling, allergen management, and cleaning procedures. Maintain personal hygiene and grooming at all times. Attend all scheduled meetings Possess a thorough knowledge of operations, cashiering and telephone policies and procedures. Report hazards or maintenance issues immediately. Coordination with the following:Front Office for arrival, departure, VIP information, group information house count. Housekeeping for fresh linen, uniforms, flowers and cleanliness Kitchen personnel for placing and pick up of guest food order. Stewarding for supplies of silverware Bars for beverage requisition Stores for material requisition<br><br>PEOPLE<br><br>Oversee work performance of new Waiter/Waitress when it comes to servicing, posting to POS, audit and cash balance reporting. Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the food and beverage department.<br><br>GENERAL<br><br>Report for duty punctually in accordance with the weekly schedule. Communicate clearly and effectively with all departments to ensure seamless operations Attend all required meetings, training sessions, and briefings as scheduled.. Proactively identify opportunities to enhance service delivery and improve product offerings to exceed guest expectations. Follow safe work practices at all times and promptly report any Occupational Health and Safety concerns to the direct manager or HR Manager. Ensure the presentation, quality, and portioning of food and beverages consistently meet hotel standards. Provide comprehensive administrative support, including managing reservations, handling special orders, and processing banquet booking requests daily—including during holidays and special events. Ensure all client requests are handled promptly and in line with service standards Maintain a professional, clean, and organized work environment at all times. Support guest satisfaction efforts by responding to feedback and continuously improving service Maintain accuracy in all tasks, including cash handling and financial transactions Demonstrate a high standard of personal presentation and a strong commitment to the company’s core values.<br><br>PERSONAL ATTRIBUTES<br><br>Education<br><br>Bachelor Degree in Hotel and Restaurant Management or Tourism or any Formal hospitality qualifications, desirable<br><br>Qualifications & Experience<br><br>Prior experience in a luxury hotel or upscale restaurant preferred. Food Safety & Hygiene certification desirable. Good command of English; additional languages are an advantage.<br><br>Physical & Work Requirements<br><br>Ability to stand and walk for extended periods. Lift and carry service equipment safely. Willingness to work shifts, weekends, and public holidays.<br><br>Skills & Competencies<br><br>Strong guest engagement and communication skills. Knowledge of food, non-alcoholic beverages, and mocktails. Ability to anticipate guest needs. Teamwork and adaptability. Competent Word, Excel, Cashiering, operate POS system and hotel PMS<br><br>Personal Attributes<br><br>‘Can do’ attitude and a high level of energy Self-motivated and able to manage with strong initiative Professionally groomed Adaptable to change Salesmanship Socially confident<br><br>Performance Measures<br><br>Guest satisfaction scores (Medallia / Guest Love). Brand audit and QA compliance. Service consistency and teamwork. Adherence to SOPs and grooming standards.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. Properly care for equipment and products used throughout the spa facility. Understand and adhere to punctuality for spa appointments. Able to compare and contrast the different services on the menu. Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. Be alert to potential opportunities to improve service and profitability within the Spa. Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. Be discreet and adhere to guest confidentiality. Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. Be familiar with treatments and products that are not suitable for use during pregnancy. Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. Handle guest questions and concerns with professionalism and courtesy. Respond to guest requests immediately, accurately, and appropriately. Maintain a clean, safe, stocked and well-organized work area. Maintain spa appearance and cleanliness. Ability to work without direct supervision. Assist in all areas of the spa operation as directed by management. Comfortable around guests in a state of undress.<br>Standard Responsibilities:Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the Company’s culture, vision, mission, and core values at all times. Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others. Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.) Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude. Maintain personal grooming and appearance according to the standards. Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.
<p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p>Essential duties and responsibilities</p><ul><li>Replenish guest room minibar items accurately according to established par levels, standards, and hotel policies</li><li>Check minibar consumption daily and record all charges correctly in the system</li><li>Ensure all minibar items are fresh, properly stored, and within expiry dates</li><li>Maintain cleanliness, organization, and presentation of minibar pantries and storage areas</li><li>Report any discrepancies, damages, missing items, or technical issues to the manager promptly</li><li>Coordinate with Housekeeping, Front Office, and Finance to ensure accurate posting and smooth operations</li><li>Monitor minibar inventory levels and assist in stock control and requisitions</li><li>Support the Housekeeping in overseeing daily minibar operations and ensuring operational efficiency</li><li>Deliver friendly, courteous, and customer-oriented service while respecting guest privacy</li><li>Adhere to all Rosewood Doha standards, guidelines, safety, and hygiene policies</li></ul><p>Standard Responsibilities</p><ul><li>Comply with all Rosewood Doha policies, procedures, and service standards</li><li>Always maintain a professional appearance and positive attitude</li><li>Deliver courteous, efficient, and customer-oriented service to all guests</li><li>Ensure cleanliness, safety, and proper organization of work areas</li><li>Protect guest privacy and handle all guest information confidentially</li><li>Follow all health, safety, hygiene, and security regulations</li><li>Use hotel equipment, systems, and supplies responsibly and report any defects or malfunctions</li><li>Communicate effectively with supervisors / managers and other departments to support smooth operations</li><li>Attend training sessions and meetings as required to enhance job knowledge and performance</li><li>Carry out any other duties assigned by management in line with operational needs</li></ul>
We are currently seeking a creative and results-driven Marketing Specialist to join our team as part of our continued business growth and brand development. The successful candidate will play a key role in developing and executing innovative marketing strategies that strengthen our brand presence, drive customer engagement, and support the promotion of our travel and tourism products and services. This role offers the opportunity to work across digital marketing, content creation, campaign management, and strategic partnerships while collaborating with cross-functional teams.<br>Job Responsibilities:• Develop and implement marketing strategies and campaigns that align with business objectives and increase brand awareness.• Create engaging content for social media, email campaigns, newsletters, Whats App, SMS, and the company website while coordinating with designers to produce compelling visual materials.• Plan, execute, and optimize digital marketing initiatives, including SEO, PPC, and social media campaigns, using analytics to measure performance and improve results.• Build and maintain the company's brand identity across all marketing channels while establishing relationships with media, influencers, and strategic partners such as hotels, airlines, tourism boards, attractions, and marketing agencies.• Develop customer engagement initiatives, including loyalty programs and feedback campaigns, and analyze customer insights to improve targeting and enhance the overall customer experience.<br>Qualifications:• Bachelor's degree in Marketing, Communications, or a related field.• At least 4 years of experience in marketing, preferably within the travel, tourism, or hospitality industry.• Strong knowledge of digital marketing, SEO, social media platforms, content management systems, and marketing analytics tools.• Excellent written and verbal communication skills with a creative mindset and strong analytical abilities.• Experience with CRM systems, travel booking platforms, or photography/video production is an advantage.<br>If you have relevant experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Linked In Easy Apply.
We are currently seeking a creative and results-driven Marketing Specialist to join our team as part of our continued business growth and brand development. The successful candidate will play a key role in developing and executing innovative marketing strategies that strengthen our brand presence, drive customer engagement, and support the promotion of our travel and tourism products and services. This role offers the opportunity to work across digital marketing, content creation, campaign management, and strategic partnerships while collaborating with cross-functional teams.<br>Job Responsibilities:• Develop and implement marketing strategies and campaigns that align with business objectives and increase brand awareness.• Create engaging content for social media, email campaigns, newsletters, Whats App, SMS, and the company website while coordinating with designers to produce compelling visual materials.• Plan, execute, and optimize digital marketing initiatives, including SEO, PPC, and social media campaigns, using analytics to measure performance and improve results.• Build and maintain the company's brand identity across all marketing channels while establishing relationships with media, influencers, and strategic partners such as hotels, airlines, tourism boards, attractions, and marketing agencies.• Develop customer engagement initiatives, including loyalty programs and feedback campaigns, and analyze customer insights to improve targeting and enhance the overall customer experience.<br>Qualifications:• Bachelor's degree in Marketing, Communications, or a related field.• At least 4 years of experience in marketing, preferably within the travel, tourism, or hospitality industry.• Strong knowledge of digital marketing, SEO, social media platforms, content management systems, and marketing analytics tools.• Excellent written and verbal communication skills with a creative mindset and strong analytical abilities.• Experience with CRM systems, travel booking platforms, or photography/video production is an advantage.<br>If you have relevant experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Linked In Easy Apply.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Fairmont Doha</strong></p><br><p>Experience contemporary luxury with timeless hospitality at Fairmont Doha, an iconic destination set within the landmark Katara Towers in Lusail.</p><br><p>Fairmont Doha is a celebration of modern elegance, vibrant energy, and heartfelt service. As part of a globally respected luxury hospitality brand, we are dedicated to creating meaningful moments that reflect both the spirit of Doha and the warmth of genuine hospitality.</p><br><p>At Fairmont, we believe in welcoming the world with sincerity and style. Our colleagues are empowered to deliver exceptional experiences through intuitive service, attention to detail, and a deep sense of pride in what we do.</p><br><p>Joining Fairmont Doha means becoming part of a dynamic and inclusive team where individuality is valued, growth is encouraged, and every day brings the opportunity to create memorable guest experiences that feel both personal and extraordinary.</p><br><p><strong>About the Application Process</strong></p><br><p>At Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Fairmont Doha as our new Front Office Agent.</p><br><p>The Front Office Agent welcomes guests with warmth and professionalism, manages check-in and check-out procedures, handles reservations and room assignments, responds to guest inquiries and requests, and resolves concerns promptly to ensure exceptional satisfaction. The role involves maintaining accurate guest records, processing payments, coordinating with housekeeping and other hotel departments, and upholding Fairmont's luxury hospitality standards. The Front Office Agent is also expected to promote hotel services, maintain confidentiality, follow brand policies and safety procedures, and contribute to a positive and memorable guest experience.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Welcome guests and provide efficient check-in and check-out services</li><li>Handle reservations, room assignments, and guest registration</li><li>Respond to guest inquiries, requests, and complaints professionally</li><li>Process payments and maintain accurate billing records</li><li>Coordinate with housekeeping and other departments to ensure smooth operations</li><li>Promote hotel facilities, services, and loyalty programs</li><li>Maintain accurate guest information and daily reports</li><li>Ensure compliance with hotel policies, procedures, and service standards</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Diploma or bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field</li><li>Previous experience in front office, guest services, or customer service is preferred</li><li>Knowledge of Opera PMS or other hotel property management systems is an advantage</li><li>Proficiency in Microsoft Office applications</li><li>Excellent verbal and written communication skills in English; additional languages are an asset</li><li>Strong customer service and interpersonal skills</li><li>Ability to work flexible shifts, including weekends and public holidays</li><li>Ability to work effectively in a multicultural and fast-paced environment</li><li>Embrace the Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul> </div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Essential duties and responsibilities:• Provides strategic direction for business growth.• Develop and implement the agreed annual budget and business plan.• Monitors the financial perfo1mance and operations to support the objective of the Department.• Is responsible to ensure each manager is aligned with the agreed strategy and annual business plan.• Responsible for establishing the annual department events calendar with global/local retail partners.• Responsible for ensuring the approval and implementation of the annual local, members & events calendar.• Collaborate with the Marketing Manager on the strategic marketing plan and oversee the implementation tactics.• Establishing the Asaya Spa as the primary wellness destination within the city, elevating the brand presence to be "top of mind" for all local guests.• Advocate of innovation in supp01t of detailed wellness concepts, local marketing tactics and hotel guest spa awareness.• Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.• Design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing. • Oversee the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.• To collaborate with the Sales & Marketing, F&B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.• Implement and maintain a high standard of wellness programs, following guidelines and benchmarks set by Forbes.• Conduct regular quality assessments using (LQA) methodologies to ensure excellence in service delivery. Financial Responsibilities:• Responsible for the business channels of membership, online bookings, services sales, and retail sales. Achieving GOP.• Establish and manage a robust membership program, fostering a sense of community and engagement among members.• Analyze membership data and feedback to continuously improve and tailor programs to meet the diverse needs of our members.• Cultivate and maintain strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.• Collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.• Cost Management while maintaining standards.• Responsible to acquire and establish the global wellness goals for hotel and local capture rate within the first year of business.• Financial plans for spotting trends, measuring productivity and monitoring progress.• Ensure the establishment and execution of all financial, operational, and departmental goals.• Maximize departmental revenues for the hotel through appropriate strategies from reports on P&L performance and outline tactics to achieve budgets and GOP.• Arranges new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.• Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.• Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information. I• Establish annual depm1mental operating budgets as well as capital expenditure and manpower budgets.• Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.• Ensure that department associates understand their individual targets and the financial goals of the hotel. Talent & Culture Responsibilities:• Driving the Company value, culture, and brand throughout the organization.• Lead the wellness team of holistic wellness and spa professionals.• To be conscious and active in a Asaya Spa & Wellness lifestyle and strive to inspire wellness-focused change in others.• Hire, train, and supervise all associates.• Maintaining meeting and training calendar and projects.• Deliver the defined Brand concept through all areas of the Asaya Spa and ensure that all associates are highly skilled and professional in their approach.• Ensure that the departmental training manual is continuously updated, maintained, and used effectively.• Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&C guidelines.• Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.• Maintain personal grooming and appearance according to the standards.• Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.• Keep an open and flexible attitude; be willing to change. Information Security:• Identify and regularly review the classification levels of all information of wellness department associates.• Guest information and staff personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.• Authorize appropriate user access to guest information and staff personal records; remove access when it is no longer required. Brand Integrity:• Actively live and breathe the company's vision and mission.• Driving the Company value, culture, and brand throughout the organization.• Ensures brand integrity and clarity are always maintained.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Essential duties and responsibilities:• Provides strategic direction for business growth.• Develop and implement the agreed annual budget and business plan.• Monitors the financial perfo1mance and operations to support the objective of the Department.• Is responsible to ensure each manager is aligned with the agreed strategy and annual business plan.• Responsible for establishing the annual department events calendar with global/local retail partners.• Responsible for ensuring the approval and implementation of the annual local, members & events calendar.• Collaborate with the Marketing Manager on the strategic marketing plan and oversee the implementation tactics.• Establishing the Asaya Spa as the primary wellness destination within the city, elevating the brand presence to be "top of mind" for all local guests.• Advocate of innovation in supp01t of detailed wellness concepts, local marketing tactics and hotel guest spa awareness.• Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.• Design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing. • Oversee the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.• To collaborate with the Sales & Marketing, F&B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.• Implement and maintain a high standard of wellness programs, following guidelines and benchmarks set by Forbes.• Conduct regular quality assessments using (LQA) methodologies to ensure excellence in service delivery. Financial Responsibilities:• Responsible for the business channels of membership, online bookings, services sales, and retail sales. Achieving GOP.• Establish and manage a robust membership program, fostering a sense of community and engagement among members.• Analyze membership data and feedback to continuously improve and tailor programs to meet the diverse needs of our members.• Cultivate and maintain strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.• Collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.• Cost Management while maintaining standards.• Responsible to acquire and establish the global wellness goals for hotel and local capture rate within the first year of business.• Financial plans for spotting trends, measuring productivity and monitoring progress.• Ensure the establishment and execution of all financial, operational, and departmental goals.• Maximize departmental revenues for the hotel through appropriate strategies from reports on P&L performance and outline tactics to achieve budgets and GOP.• Arranges new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.• Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.• Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information. I• Establish annual depm1mental operating budgets as well as capital expenditure and manpower budgets.• Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.• Ensure that department associates understand their individual targets and the financial goals of the hotel. Talent & Culture Responsibilities:• Driving the Company value, culture, and brand throughout the organization.• Lead the wellness team of holistic wellness and spa professionals.• To be conscious and active in a Asaya Spa & Wellness lifestyle and strive to inspire wellness-focused change in others.• Hire, train, and supervise all associates.• Maintaining meeting and training calendar and projects.• Deliver the defined Brand concept through all areas of the Asaya Spa and ensure that all associates are highly skilled and professional in their approach.• Ensure that the departmental training manual is continuously updated, maintained, and used effectively.• Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&C guidelines.• Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.• Maintain personal grooming and appearance according to the standards.• Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.• Keep an open and flexible attitude; be willing to change. Information Security:• Identify and regularly review the classification levels of all information of wellness department associates.• Guest information and staff personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.• Authorize appropriate user access to guest information and staff personal records; remove access when it is no longer required. Brand Integrity:• Actively live and breathe the company's vision and mission.• Driving the Company value, culture, and brand throughout the organization.• Ensures brand integrity and clarity are always maintained.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Essential duties and responsibilities:• Provides strategic direction for business growth.• Develop and implement the agreed annual budget and business plan.• Monitors the financial perfo1mance and operations to support the objective of the Department.• Is responsible to ensure each manager is aligned with the agreed strategy and annual business plan.• Responsible for establishing the annual department events calendar with global/local retail partners.• Responsible for ensuring the approval and implementation of the annual local, members & events calendar.• Collaborate with the Marketing Manager on the strategic marketing plan and oversee the implementation tactics.• Establishing the Asaya Spa as the primary wellness destination within the city, elevating the brand presence to be "top of mind" for all local guests.• Advocate of innovation in supp01t of detailed wellness concepts, local marketing tactics and hotel guest spa awareness.• Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.• Design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing. • Oversee the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.• To collaborate with the Sales & Marketing, F&B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.• Implement and maintain a high standard of wellness programs, following guidelines and benchmarks set by Forbes.• Conduct regular quality assessments using (LQA) methodologies to ensure excellence in service delivery. Financial Responsibilities:• Responsible for the business channels of membership, online bookings, services sales, and retail sales. Achieving GOP.• Establish and manage a robust membership program, fostering a sense of community and engagement among members.• Analyze membership data and feedback to continuously improve and tailor programs to meet the diverse needs of our members.• Cultivate and maintain strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.• Collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.• Cost Management while maintaining standards.• Responsible to acquire and establish the global wellness goals for hotel and local capture rate within the first year of business.• Financial plans for spotting trends, measuring productivity and monitoring progress.• Ensure the establishment and execution of all financial, operational, and departmental goals.• Maximize departmental revenues for the hotel through appropriate strategies from reports on P&L performance and outline tactics to achieve budgets and GOP.• Arranges new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.• Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.• Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information. I• Establish annual depm1mental operating budgets as well as capital expenditure and manpower budgets.• Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.• Ensure that department associates understand their individual targets and the financial goals of the hotel. Talent & Culture Responsibilities:• Driving the Company value, culture, and brand throughout the organization.• Lead the wellness team of holistic wellness and spa professionals.• To be conscious and active in a Asaya Spa & Wellness lifestyle and strive to inspire wellness-focused change in others.• Hire, train, and supervise all associates.• Maintaining meeting and training calendar and projects.• Deliver the defined Brand concept through all areas of the Asaya Spa and ensure that all associates are highly skilled and professional in their approach.• Ensure that the departmental training manual is continuously updated, maintained, and used effectively.• Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&C guidelines.• Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.• Maintain personal grooming and appearance according to the standards.• Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.• Keep an open and flexible attitude; be willing to change. Information Security:• Identify and regularly review the classification levels of all information of wellness department associates.• Guest information and staff personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.• Authorize appropriate user access to guest information and staff personal records; remove access when it is no longer required. Brand Integrity:• Actively live and breathe the company's vision and mission.• Driving the Company value, culture, and brand throughout the organization.• Ensures brand integrity and clarity are always maintained.