Tour operator Jobs

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>Souq Waqif Boutique Hotels is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor. The Housekeeping Supervisor will be responsible for the management of the entire housekeeping operations for the property.<br><br>Job Responsibilities<br><br>Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas). Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;Support housekeeping team to provide an excellent cleaning service;Oversee daily on the job training for all cleaning employees;Maintain accurate financial, maintenance and inventory records;<br><br>Qualifications<br><br>Experience in the management of a housekeeping team;Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;Excellent communication and interpersonal skills;Excellent time management and organisational skills;Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>As Demi Chef you will help the Executive Chef to prepare appetizers, as well as meat and vegetables for entrees. You further will help with the proper presentation of food, and ensure that that each customer is served the highest quality food in a timely manner. As Demi Chef you will participate in selecting and training new members of the kitchen team. They must follow and enforce health and safety standards in the kitchen. They should possess a high level of cleanliness, both in the kitchen and in personal hygiene. You should be familiar with working efficiently and quickly under pressure.<br><br>Qualifications<br><br> Bachelor’s Degree or any culinary degree Must have worked at least one year as Demi Chef in Hotels and Restaurants Excellent leadership and interpersonal skills Strongly committed to teamwork and customer service Eye for detail to achieve operation excellence<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.<br><br>Qualifications<br><br> College diploma in Hotel Management or related field Previous experience in Food & Beverage/Restaurant operation Passion for leadership and teamwork Eye for detail to achieve operational excellence Excellent guest service skills<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You are a bar professional which is in an artistic and creative role, and as such the management team will look to you to develop original and exciting beverages using the best of local ingredients and traditions. You are responsible for ensuring that guests are delighted by the quality, creativity and variety of our beverage offerings. Your key duties and responsibilities are to serve the guests in accordance with our standards and quality in a gracious and courteous manner, to make sure that the bar is professionally set up at all times, and to process drink orders quickly and efficiently. You will be expected to take pride in all facets of service, quality, appearance, and cleanliness of yourself and your area of responsibility, and you must understand and adhere to the Beverage Department Standard Operating Procedures, and Beverage Manual.<br><br>Qualifications<br><br> Diploma in Hospitality Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>Souq Waqif Boutique Hotels is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor. The Housekeeping Supervisor will be responsible for the management of the entire housekeeping operations for the property.<br><br>Job Responsibilities<br><br>Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas). Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;Support housekeeping team to provide an excellent cleaning service;Oversee daily on the job training for all cleaning employees;Maintain accurate financial, maintenance and inventory records;<br><br>Qualifications<br><br>Experience in the management of a housekeeping team;Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;Excellent communication and interpersonal skills;Excellent time management and organisational skills;Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>You are a bar professional which is in an artistic and creative role, and as such the management team will look to you to develop original and exciting beverages using the best of local ingredients and traditions. You are responsible for ensuring that guests are delighted by the quality, creativity and variety of our beverage offerings. Your key duties and responsibilities are to serve the guests in accordance with our standards and quality in a gracious and courteous manner, to make sure that the bar is professionally set up at all times, and to process drink orders quickly and efficiently. You will be expected to take pride in all facets of service, quality, appearance, and cleanliness of yourself and your area of responsibility, and you must understand and adhere to the Beverage Department Standard Operating Procedures, and Beverage Manual.<br><br>Qualifications<br><br> Diploma in Hospitality Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets Assist Food and Beverage management with training and development of team members Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Be environmentally aware Assist other departments wherever necessary and maintain good working relationships<br><br>Qualifications<br><br> College diploma in Hotel Management or related field Previous experience in Food & Beverage/Restaurant operation Passion for leadership and teamwork Eye for detail to achieve operational excellence Excellent guest service skills<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Responsibilities<br><br>As a Beach Guru, you are responsible for ensuring that all Beach & Recreational area activities are completed in a timely and effective way, and your position will include key responsibilities such as:<br><br>Follow all guidelines of the Recreation Department operational Sop’s and task lists as provided Organize, clean and maintain the entire Recreation Area and back offices,Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Recreation Supervisor or Ass. Recreation Manager. Ensure that equipment is properly cleaned, stored and is secure when not in use. Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times. Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty Maintain complete knowledge and comply with all the companies and department, policies and procedures Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift. Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously Full understanding of the Recreation’s activities and events Services Provide amenities services to Clubs and Hotels guests, as outlined in SOP or as directed by supervisor Ensure that the amenities are always available for our guests. Other Duties Perform all tasks as detailed in daily task list and check list Full understanding of the Recreation Facilities and activities. Maintain cleanliness and tidiness of work area of all times Participate in work related project teams Develop and maintain a strong working environment with the other departments. To have a complete knowledge of the products and services offered by the hotel, and in particular all the sports and leisure activities and equipment in the hotel. Ensure proper accounting procedures are followed when collecting of charging fees for Recreation Be prepared to assume other Recreation duties or responsibilities as requested by management. Drive revenues for the department.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Responsibilities<br><br>As a Beach Guru, you are responsible for ensuring that all Beach & Recreational area activities are completed in a timely and effective way, and your position will include key responsibilities such as:<br><br>Follow all guidelines of the Recreation Department operational Sop’s and task lists as provided Organize, clean and maintain the entire Recreation Area and back offices,Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Recreation Supervisor or Ass. Recreation Manager. Ensure that equipment is properly cleaned, stored and is secure when not in use. Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times. Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty Maintain complete knowledge and comply with all the companies and department, policies and procedures Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift. Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously Full understanding of the Recreation’s activities and events Services Provide amenities services to Clubs and Hotels guests, as outlined in SOP or as directed by supervisor Ensure that the amenities are always available for our guests. Other Duties Perform all tasks as detailed in daily task list and check list Full understanding of the Recreation Facilities and activities. Maintain cleanliness and tidiness of work area of all times Participate in work related project teams Develop and maintain a strong working environment with the other departments. To have a complete knowledge of the products and services offered by the hotel, and in particular all the sports and leisure activities and equipment in the hotel. Ensure proper accounting procedures are followed when collecting of charging fees for Recreation Be prepared to assume other Recreation duties or responsibilities as requested by management. Drive revenues for the department.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Responsibilities<br><br>Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<br><br>To ensure all operational procedures, checklists and work instructions are carried out to a high standard. To ensure the day to day preparation of facilities (equipment and/or areas of use). To undertake within the operational demands of the pool, any tasks required from cleaning, reception and administration. To undertake the opening and closing of the Centre in accordance with published hours and ensure the facilities are provided for the public in accordance with Health and Safety regulations. To ensure a high standard of cleanliness and hygiene at all times throughout the shift. To supervise the pool area, assist swimmers in difficulty, undertake any necessary lifesaving first aid as needed. To ensure that recorded checks on chemical levels of the pool water are carried out and report to the Duty Manager/Maintenance Engineer should it fail to meet the required standard. To undertake routine checks and maintenance in the Plant Room including backwash of filters. To attend any training as deemed appropriate by the Manager. Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency. Provides emergency care and treatment as required until the arrival of emergency medical services. Presents professional appearance and attitude at all times, and maintains a high standard of customer service. Performs various maintenance duties as directed to maintain a clean and safe facility. Prepares and maintains appropriate activity reports. Performs miscellaneous job-related duties as assigned.<br><br>Qualifications<br><br>Additional information<br><br>1-2 Years of experience in a similar position with a Luxury Hotel/resort Excellent communication and interpersonal skills. Physically fit and able to stand for long periods, swim (if needed), or perform light athletic activities. Ability to lead group activities such as games, fitness sessions, or arts and crafts.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job description:<br><br>Job Purpose Provide input to edit Operations Group procedures, standing instructions and assessment packages for clarity, consistency of presentation and adherence to Company competency assurance standards. Reporting and Relationships - I Reports to Procedures Lead. Internal Frequent contact with Technical Writers and with Operations, Maintenance, Engineering and Projects and other departments as required. External Periodic contact with contractors, vendors, and third-party service providers. Job Context & Major Challenge(s) - I Role is primarily concerned with presenting complex technical instructions clearly and concisely to enable end users at all levels to perform their jobs safely and efficiently. Major challenges with the role include: (1) Ensuring that operations and maintenance procedures and assessment packages are user-friendly, accurate and tailored to a variety of end users, (2) Ensuring complex content adheres to company safety standards and is formatted consistently, (3) Processing a large volume of diverse and technically complex information across a multi-venture and multi-operator environment. Key Job Accountabilities - I Develop all required documentation in accordance with established Company policies and procedures, oil/gas industry and international standards and ISO 9000 & 14000 requirements. Review Operations Policies and Procedures (P&Ps) for errors regarding grammar, punctuation, and/or spelling. Check the copy for readability and style and ensure procedures and other technical documentation adhere to Company editorial policy and Qatar Energy LNG standards. Ensure precision, simplicity, clarity, and consistency of language and style in Operations documents Suggest revisions to vocabulary, phrasing, syntax, and paragraph order to improve clarity or accuracy. Research and confirm sources for Technical Writers. Verify facts, dates, and statistics cited within procedures and arranges page layouts of procedures and other documentation. Key Job Accountabilities - II Proofread Operations and Maintenance procedure and assessment packages in accordance with established Company competency assurance standards. Participate in the identification of operating areas requiring technical change or alteration to meet varying operating conditions. Determine impact on plant documentation, develop solutions and ensure concerned personnel receive the required training. Work closely with the QGMS - Documents Section to prepare and maintain standardized documentation layout and display for intranet portals. Mentor Technical Writers by developing writing guides. <br><br>Profile description:<br><br> Qualifications Bachelor’s degree in Communications, English Literature, Journalism or Science. Knowledge and/or Experience - I 6 years’ diversified experience writing and editing Oil and Gas operations procedure including 3 years’ experience as a technical author. Self-starter with the ability to anticipate and execute changes as required. Technical and Business Skills - I Excellent English communications skills, verbal and written. Extensive knowledge of MS Office suite (Excel, Word, Power Point) and MS Share Point. Familiarity with electronic publishing, graphics, web design, and multimedia production. Advanced organizational and planning skills.

Job Description<br><br>Key accountabilities and decision ownership:<br><br>Provide support and manage planned and unplanned outage communication to customer and engage with technology teams to troubleshoot customer issue. Work with technology to build pro-active controls to reduce technical complaints from customer. Track and report technical complaints vs base. Propose corrective actions to reduce number of complaints vs customer base. Work with digital team to build self-service channel for customers (e.g. My Vodafone App, Chat bot) where they can self- troubleshoot technical issue. Ensure customer is kept informed on status of his complaint. Track and reduce repeat calls from customer on trouble ticket follow-up and log each interaction with customer in CRM tool. Ensure field teams from sub-contractor are following standard operating procedures to resolve technical complaint from customer. Ensure all activities performed by field team to fix customer issue are logged inside CRM tool. Conduct trainings for frontline team so that customer issue can be resolved on 1st call before raising trouble ticket. Track and report issues reported by customer within 10 days and within 1 month of installation. If issue is related to quality of installation, immediately highlight such cases to Fixed Fulfilment team to take corrective actions. Fixed support manual activities are:Calling customers for 1st level troubleshooting. Book appointment booking for home visit, if required. Monitor SLAs across multiple field vendors and areas. Tracking trouble tickets are closed within agreed SLA – 24 Hours (including field visit). Own and maintain field service experience by providing regular training to field team on Vodafone way of working plus ensuring field agents have Vodafone approved uniforms, ID’s. Manual tracking and reporting of fixed line inventory and re-ordering based on run-rate. Access Media first operator portal to check IP TV fulfilment status as part of troubleshooting. Manually collecting and reviewing customer feedback forms from field team and uploading in Siebel for future reference. Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.<br><br>Qualifications<br><br>Education: Engineering degree in Telecommunications<br><br>Knowledge & Experience:<br><br>More than 5 years of relevant experience in the service or telecommunication industry with a strong background in fulfilment across mobility and fixed. Track record in managing vendors of diverse backgrounds to achieve high level of service. Knowledge in OTDR/LSPM testing equipment’s and analysing the testing reports to check whether the results are within the threshold. And experience and knowledge in Fixed fibre Services i.e. FTTX and on checking 5G Signal quality during field visit (RSSI value). Expertise to create training material and troubleshooting guide based on the use case scenarios with an ability to understand technical resolutions & RCA’s when it comes to customer communication.

Job Description<br><br>Key accountabilities and decision ownership:<br><br>Provide support and manage planned and unplanned outage communication to customer and engage with technology teams to troubleshoot customer issue. Work with technology to build pro-active controls to reduce technical complaints from customer. Track and report technical complaints vs base. Propose corrective actions to reduce number of complaints vs customer base. Work with digital team to build self-service channel for customers (e.g. My Vodafone App, Chat bot) where they can self- troubleshoot technical issue. Ensure customer is kept informed on status of his complaint. Track and reduce repeat calls from customer on trouble ticket follow-up and log each interaction with customer in CRM tool. Ensure field teams from sub-contractor are following standard operating procedures to resolve technical complaint from customer. Ensure all activities performed by field team to fix customer issue are logged inside CRM tool. Conduct trainings for frontline team so that customer issue can be resolved on 1st call before raising trouble ticket. Track and report issues reported by customer within 10 days and within 1 month of installation. If issue is related to quality of installation, immediately highlight such cases to Fixed Fulfilment team to take corrective actions. Fixed support manual activities are:Calling customers for 1st level troubleshooting. Book appointment booking for home visit, if required. Monitor SLAs across multiple field vendors and areas. Tracking trouble tickets are closed within agreed SLA – 24 Hours (including field visit). Own and maintain field service experience by providing regular training to field team on Vodafone way of working plus ensuring field agents have Vodafone approved uniforms, ID’s. Manual tracking and reporting of fixed line inventory and re-ordering based on run-rate. Access Media first operator portal to check IP TV fulfilment status as part of troubleshooting. Manually collecting and reviewing customer feedback forms from field team and uploading in Siebel for future reference. Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.<br><br>Qualifications<br><br>Education: Engineering degree in Telecommunications<br><br>Knowledge & Experience:<br><br>More than 5 years of relevant experience in the service or telecommunication industry with a strong background in fulfilment across mobility and fixed. Track record in managing vendors of diverse backgrounds to achieve high level of service. Knowledge in OTDR/LSPM testing equipment’s and analysing the testing reports to check whether the results are within the threshold. And experience and knowledge in Fixed fibre Services i.e. FTTX and on checking 5G Signal quality during field visit (RSSI value). Expertise to create training material and troubleshooting guide based on the use case scenarios with an ability to understand technical resolutions & RCA’s when it comes to customer communication.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>WE’RE HIRING</strong><br> <strong>Lifting Superintendent</strong><br> <strong>Location:</strong> Ras Laffan, Qatar<br> <strong>Industry:</strong> Oil &amp; Gas / LNG<br> <strong>Employment Type:</strong> Contract / Full-time <br> <strong>? Work Schedule &amp; Setup</strong><ul><li>100% Onshore</li><li>Rotation: <strong>12 Weeks ON / 2 Weeks OFF</strong></li><li>6 Days/Week</li><li>8–10 Hours/Day</li></ul><strong>? Job Purpose</strong><br> The Lifting Superintendent will oversee and assure all critical lifting operations within the project, ensuring full compliance with company standards, international regulations, and best industry practices.<br> This role will drive <strong>lifting safety assurance programs</strong>, support project teams, and act as a key focal point for all lifting-related activities. <br> <strong>? Key Responsibilities</strong><br> <strong>✅ Lifting Governance &amp; Assurance</strong><ul><li>Act as <strong>focal point for lifting discipline</strong> across Projects</li><li>Ensure compliance with <strong>Lifting Code of Practice (onshore/offshore)</strong></li><li>Maintain and update lifting standards and procedures</li><li>Implement lifting safety assurance programs</li></ul><strong>✅ Operations &amp; Execution</strong><ul><li>Supervise and oversee <strong>critical lifting operations (brownfield &amp; greenfield)</strong></li><li>Review and approve <strong>lifting plans, method statements, and risk assessments</strong></li><li>Ensure lifting equipment integrity, inspections, and certifications</li><li>Monitor site activities and enforce <strong>safe lifting practices</strong></li></ul><strong>✅ Risk &amp; Safety Management</strong><ul><li>Lead <strong>risk screening and formal risk assessments</strong> for lifting operations</li><li>Conduct audits, site observations, and intervention programs</li><li>Promote <strong>Safety Leadership and Life Saving Rules adherence</strong></li><li>Identify trends, risks, and implement mitigation strategies</li></ul><strong>✅ Stakeholder Coordination</strong><ul><li>Coordinate with <strong>contractors, certification authorities, and stakeholders</strong></li><li>Support PMTs in:<ul><li>Resource planning</li><li>Recruitment of lifting personnel</li></ul></li><li>Ensure alignment across all project teams and lifting activities</li></ul><strong>✅ Reporting &amp; Continuous Improvement</strong><ul><li>Develop and maintain <strong>lifting performance reporting systems</strong></li><li>Capture and share <strong>lessons learned and best practices</strong></li><li>Drive continuous improvement in lifting operations</li></ul><strong>? Qualifications</strong><br> ? <strong>OPITO – LOLER Competent Person Certification</strong> (Mandatory) <br> <strong>? Experience &amp; Knowledge</strong><br> ✅ Minimum <strong>10+ years of experience</strong> in lifting operations<br> ✅ Proven experience in:<ul><li>Lifting equipment inspection &amp; certification</li><li>Managing compliance and assurance processes</li></ul>✅ Strong knowledge of:<ul><li><strong>International standards (ASME, BS, ISO, LOLER)</strong></li><li>Oil &amp; Gas / LNG project environment</li></ul>✅ Experience as <strong>Lifting SME with Operator companies</strong> (preferred) <br> <strong>? Technical &amp; Business Skills</strong><br> ✔ Strong leadership and coordination skills<br> ✔ Excellent communication (written &amp; verbal)<br> ✔ Strong problem-solving mindset<br> ✔ Ability to manage multiple stakeholders<br> ✔ Proficiency in MS Office applications<br> ✔ Fluent in English<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a magic center/switchboard operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Provide exceptional phone support: bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests</li> <li>Maintain relevant knowledge: stay up to date on hotel services, amenities, and operations</li> <li>Support emergency response: relay accurate, detailed information to appropriate teams during emergency situations</li> <li>Leverage communication tools: use PBX system, computer applications, and other technology to support daily operations</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the general guidance of the Restaurant Manager, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.</p><p>How your day looks like?</p><ul><li>Set up and breakdown the bar</li><li>Wash and Polish all glassware</li><li>Ensure consistent beverage preparation, presentation and quality</li><li>Ensure order of bar and cleanliness in accordance to health and safety regulations</li><li>Ensure that bar is stocked to par levels</li><li>Understand the operational set up and principle of the Restaurant, lounge, and bar</li><li>Maintain knowledge of all Beverage menus within the hotel</li><li>Provide friendly, courteous and professional service at all times</li><li>Ensure good communication with Management</li><li>Maintain complete knowledge of all Food menu items</li><li>Prepare and check tables before service</li><li>Clear and reset tables</li><li>Ensure that all Company practices and procedures are met when delivering beverage to the guest</li><li>Ensure that all Company practices and procedures are met when delivering food from the kitchen to the guest</li><li>Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times</li><li>Ensure that all cleaning duties are completed in allocated times to the Company standards</li><li>Complete all opening and closing procedures</li><li>Must be proficient in effective and efficient table maintenance</li><li>Be assertive and attentive at ALL times</li><li>Have thorough knowledge of all product and service procedures</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><ul><li>-Raffles</li><li>-Fairmont</li><li>-Sofitel</li><li>-MGallery</li><li>-Grand Mercure</li><li>-Pullman</li><li>-Swissôtel</li><li>-Novotel</li><li>-Suite Novotel</li><li>-Mercure</li><li>-Thalassa sea &amp; spa</li><li>-Adagio</li><li>-ibis</li><li>-ibis Styles</li><li>-ibis budget</li><li>-HotelF1</li></ul><p></p></section>