Telesales Jobs in Qatar

<ul><li><p>Develop a thorough understanding of the company's identity, services, target market, and business objectives in order to represent the company confidently and professionally.</p></li><li><p>Develop a strong understanding of existing and potential clients, including their businesses, industries, requirements, and potential opportunities.</p></li><li><p>Work with the available lead data and actively expand it through market research, online research, networking, directories, LinkedIn, and other lead-generation methods.</p></li><li><p>Research and identify potential clients, key decision-makers, and new business opportunities.</p></li><li><p>Conduct cold calls, follow-ups, introductory calls, and client outreach in a confident, pleasant, professional, and engaging manner.</p></li><li><p>Generate qualified leads and work towards converting prospects into meetings, proposals, and successful business opportunities.</p></li><li><p>Build and maintain strong client relationships by understanding client requirements, communicating effectively, and following up consistently.</p></li><li><p>Research market trends, industries, competitors, and potential opportunities to support sales and marketing activities.</p></li><li><p>Assist in planning and executing sales and marketing activities to generate new leads and increase business opportunities.</p></li><li><p>Maintain proper records of leads, client communications, follow-ups, meetings, and sales progress.</p></li><li><p>Take ownership of responsibilities, show initiative, and actively contribute ideas and solutions to support business growth.</p></li><li><p>Demonstrate leadership, accountability, and the ability to work independently when required.</p></li><li><p>Work closely with the team with a collaborative mindset and a genuine sense of shared responsibility for the company's growth and success.</p></li><li><p>Work towards assigned sales and business development targets and contribute to achieving measurable results.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Previous experience in sales, marketing, business development, telesales, customer service, or a similar client-facing role will be preferred.</p></li><li><p>Excellent English communication skills, both verbal and written. Arabic will be an added advantage.</p></li><li><p>Pleasant, confident, outspoken, patient, and comfortable communicating with different types of clients.</p></li><li><p>Strong cold-calling, follow-up, negotiation, and client-handling skills.</p></li><li><p>Able to research independently and identify new companies, contacts, decision-makers, and business opportunities.</p></li><li><p>Able to understand client requirements and communicate the company's services in a clear and relevant manner.</p></li><li><p>Self-motivated, proactive, and capable of taking initiative rather than waiting for constant instructions.</p></li><li><p>Strong sense of ownership, accountability, and willingness to take responsibility for achieving results.</p></li><li><p>A genuine team player who is willing to work collaboratively and contribute to the overall growth of the business.</p></li><li><p>Good organizational skills and the ability to maintain and manage lead and client data effectively.</p></li><li><p>Comfortable learning about the company, its services, clients, industries, and market opportunities.</p></li><li><p>Knowledge of Microsoft Office, online research, and CRM or lead-management tools will be an advantage.</p></li></ul><p><br><br><strong>Performance & Incentives</strong></p><ul><li><p>We believe in recognizing and rewarding strong performance. Salary growth and revision will be considered based on individual performance and achievements.</p></li><li><p>In addition to the fixed salary, sales incentives will be provided.<br><br></p></li></ul><p>If you believe you have the confidence, communication skills, initiative, and drive to succeed in a sales and marketing role, we would love to hear from you. <br>Interested candidates who are currently in Qatar may send their CV with Subject: Application – Female Sales & Marketing Executive</p>

Role Sales & Experience Consultant (Call Centre) Department Sales & Member Experience Division Society Sport Center Reporting To Sales Manager Direct Reports N/A Role Purpose The Sales & Experience Consultant (Call Centre) is responsible for delivering high-quality outbound and inbound sales and service interactions that support new member acquisition, retention, and overall member experience across the Society portfolio. Based at Head Office, this role acts as the first point of contact for prospective and existing members, owning the early stages of the sales funnel and ongoing service communication. While Call Centre Consultants do not close sales in-club, they are directly accountable for lead conversion, appointment setting, renewals support, and service excellence, ensuring a seamless handover to in-club Sales & Experience Consultants. The role combines commercial discipline, CRM accuracy, and customer-centric service, playing a critical role in driving club performance remotely. Key Responsibilities Sales, Leads & Appointment Generation• Own the initial stages of the membership sales funnel including outbound lead contact, qualification, and appointment booking.• Contact new and existing leads via phone, Whats App, email, and digital channels.• Convert leads into qualified appointments for in-club Sales & Experience Consultants.• Achieve daily, weekly, and monthly appointment and conversion targets.• Ensure clear and accurate handover of prospect information to club-based teams.• Support sales campaigns, promotions, referrals, and corporate lead follow-up. CRM Discipline & Data Accuracy• Maintain strong CRM hygiene including accurate records, call notes, and appointment updates.• Adhere to lead response SLAs.• Log all activity accurately to support forecasting and reporting.• Provide reliable pipeline visibility to the Sales Manager. Member Experience, Retention & Service Calls• Conduct proactive service and experience check-in calls with new members.• Support retention initiatives including renewal reminders, save, and win-back campaigns.• Refer renewal opportunities to in-club teams for completion.• Represent the brand professionally in all member interactions. Inbound Calls, Queries & Complaint Handling• Handle inbound calls from members and prospects efficiently and professionally.• Respond to enquiries relating to memberships, access, services, and facilities.• Resolve issues at first point of contact where possible.• Escalate complaints appropriately in line with SOPs and follow through to closure. Collaboration with In-Club Teams• Work closely with in-club Sales & Experience Consultants to maximise appointment show rates.• Share feedback on lead quality, objections, and outcomes.• Support a joined-up member journey between Call Centre and club. Standards, Compliance & Professionalism• Adhere to SOPs, scripts, data protection, and brand standards.• Maintain professionalism, confidentiality, and accuracy at all times.• Meet individual KPIs relating to productivity, quality, and outcomes.• Support continuous improvement initiatives within the Call Centre. What Success Looks Like (KPIs) • Lead contact and response rate.• Lead-to-appointment conversion %.• Appointment show rate.• Appointments booked vs target.• Renewal and retention call completion rate.• Positive member feedback from service calls.• CRM accuracy and SLA adherence. Experience & Qualifications • Experience in a call centre, telesales, or customer service role.• Confident and professional telephone manner.• Ability to work in a target-driven environment.• High attention to detail and data accuracy.• Comfortable handling objections and complaints.• Experience using CRM systems and Microsoft Office.• Arabic and English language skills preferred.• Flexibility to work shifts, evenings, and weekends if required. Key Competencies • Sales & conversion mindset• Customer experience focus• CRM & data discipline• Communication & influence• Resilience & professionalism• Organisation & time management• Accountability & results orientation

<p>Leads a team of sales agents to drive the promotion and sales of advanced fixed-line and smart solutions tailored to the needs of SOHO clients. Ensures team performance aligns with organizational goals, focusing on innovative solutions to meet client demands.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement sales strategies to achieve and exceed team targets, with a focus on promoting complex fixed-line and smart telecommunication solutions.</li><li>Provide training and coaching to team members to enhance their knowledge of advanced solutions and improve their sales performance.</li><li>Collaborate with product and technical teams to understand and effectively communicate the features and benefits of fixed-line and smart solutions.</li><li>Monitor team performance using data-driven approaches, offering regular feedback and support to ensure continuous improvement.</li><li>Prepare detailed sales reports and analyze performance metrics to identify trends, opportunities, and areas for growth.</li><li>Engage with stakeholders to align team efforts with business objectives and client needs.</li><li>Act as an escalation point for client issues, ensuring timely and satisfactory resolution.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Bachelor s degree in business, IT or Telecommunications Engineering, or a related field.</li><li>Minimum 5 Years of IT / Telecom Sales Experience with 2- 3 years of sales leadership, Experience in complex and or smart solutions Sales is a plus</li><li>Proven ability to lead and motivate teams to achieve ambitious sales targets.</li><li>In-depth knowledge of fixed-line products and advanced telecommunication solutions.</li><li>Excellent communication, negotiation, and problem-solving skills.</li><li>Strong analytical and logical thinking skills with a data-driven approach.</li><li>Fluency in Arabic or other target languages is a significant advantage.</li><li>Proficiency in CRM tools and sales analytics software.</li></ul>

<p><strong>Role</strong></p><p> Sales &amp; Experience Consultant (Call Centre)</p><p> <strong>Department</strong></p><p> Sales &amp; Member Experience</p><p> <strong>Division</strong></p><p> Society Sport Center</p><p> <strong>Reporting To</strong></p><p> Sales Manager</p><p> <strong>Direct Reports</strong></p><p> N/A</p><p> &nbsp;</p><p> <strong>Role Purpose</strong></p><p> The Sales &amp; Experience Consultant (Call Centre) is responsible for delivering high-quality outbound and inbound sales and service interactions that support new member acquisition, retention, and overall member experience across the Society portfolio.</p><p>&nbsp;</p><p>Based at Head Office, this role acts as the first point of contact for prospective and existing members, owning the early stages of the sales funnel and ongoing service communication. While Call Centre Consultants do not close sales in-club, they are directly accountable for lead conversion, appointment setting, renewals support, and service excellence, ensuring a seamless handover to in-club Sales &amp; Experience Consultants.</p><p>&nbsp;</p><p>The role combines commercial discipline, CRM accuracy, and customer-centric service, playing a critical role in driving club performance remotely.</p><p> &nbsp;</p><p> <strong>Key Responsibilities</strong></p><p> <strong>Sales, Leads &amp; Appointment Generation</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own the initial stages of the membership sales funnel including outbound lead contact, qualification, and appointment booking.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contact new and existing leads via phone, WhatsApp, email, and digital channels.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Convert leads into qualified appointments for in-club Sales &amp; Experience Consultants.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Achieve daily, weekly, and monthly appointment and conversion targets.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure clear and accurate handover of prospect information to club-based teams.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support sales campaigns, promotions, referrals, and corporate lead follow-up.</p><p><strong>CRM Discipline &amp; Data Accuracy</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain strong CRM hygiene including accurate records, call notes, and appointment updates.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Adhere to lead response SLAs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Log all activity accurately to support forecasting and reporting.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide reliable pipeline visibility to the Sales Manager.</p><p><strong>Member Experience, Retention &amp; Service Calls</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct proactive service and experience check-in calls with new members.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support retention initiatives including renewal reminders, save, and win-back campaigns.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Refer renewal opportunities to in-club teams for completion.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Represent the brand professionally in all member interactions.</p><p><strong>Inbound Calls, Queries &amp; Complaint Handling</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle inbound calls from members and prospects efficiently and professionally.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Respond to enquiries relating to memberships, access, services, and facilities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Resolve issues at first point of contact where possible.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Escalate complaints appropriately in line with SOPs and follow through to closure.</p><p><strong>Collaboration with In-Club Teams</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with in-club Sales &amp; Experience Consultants to maximise appointment show rates.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Share feedback on lead quality, objections, and outcomes.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support a joined-up member journey between Call Centre and club.</p><p><strong>Standards, Compliance &amp; Professionalism</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Adhere to SOPs, scripts, data protection, and brand standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain professionalism, confidentiality, and accuracy at all times.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Meet individual KPIs relating to productivity, quality, and outcomes.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support continuous improvement initiatives within the Call Centre.</p><p> &nbsp;</p><p> <strong>What Success Looks Like (KPIs)</strong></p><p> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead contact and response rate.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead-to-appointment conversion %.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Appointment show rate.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Appointments booked vs target.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Renewal and retention call completion rate.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Positive member feedback from service calls.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CRM accuracy and SLA adherence.</p><p> &nbsp;</p><p> <strong>Experience &amp; Qualifications</strong></p><p> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in a call centre, telesales, or customer service role.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Confident and professional telephone manner.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work in a target-driven environment.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High attention to detail and data accuracy.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Comfortable handling objections and complaints.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience using CRM systems and Microsoft Office.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Arabic and English language skills preferred.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexibility to work shifts, evenings, and weekends if required.</p><p> &nbsp;</p><p> <strong>Key Competencies</strong></p><p> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sales &amp; conversion mindset</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer experience focus</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CRM &amp; data discipline</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communication &amp; influence</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Resilience &amp; professionalism</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organisation &amp; time management</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accountability &amp; results orientation</p><p></p>

<p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><p>Job Purpose: Under the general guidance of the commercial Director you are responsible for directing, coordinating, training and supervising the Sales Managers, Revenue Management team and the Sales Administrators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room, Food &amp; Beverage and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel s performance in the marketplace. He/she is Accountable to General Managers for the hotel as well as additional reporting responsibilities to the Senior Vice President, Sales and Revenue Management.</p><p>Duties &amp; Functions:</p><ul><li>Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility</li><li>Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales and marketing budget, forecasts and other reports as directed/required</li><li>Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management</li><li>Recruit, direct, manage, train and counsel sales employee</li><li>Oversee departmental matters including all aspects of the terms and conditions of employment as they relate to federal, state and local employment and civil rights laws</li><li>Lead, direct and participate in sales presentations, and client meetings</li><li>Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested</li><li>Manage and direct all advertising, public relations and promotional activities with corporate marketing team</li><li>Represent the hotel in the community and industry organizations and events when applicable</li><li>Supervise, administer and ensure timely completion of all activities of the Sales and Revenue Departments</li><li>Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, Front Office and Housekeeping</li><li>Develop a complete knowledge of company sales policies and SOP s, and ensure knowledge of and adherence to those policies by the sales team</li><li>Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies</li><li>Meet or exceed established goals</li><li>Operate the Sales Department within established sales expense budget</li><li>Initiate and follow up on sales leads</li><li>Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories</li><li>Coordinate all non-group transient sales and catering solicitations to maximize market mix</li><li>Administer training in the Sales and Revenue departments</li><li>Assist in the preparation of required reports in a timely manner</li><li>Conduct weekly sales meetings and daily line ups</li><li>Conduct regular business review meetings with Sales and Catering, operations employee and General Manager</li><li>Be familiar with all Mondrian Doha sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food &amp; Beverage revenue</li><li>Conduct all Sales Team performance reviews</li><li>Motivate, coach, counsel and discipline all Sales and Catering department personnel aligned with Mondrian Doha policies and code of conduct</li><li>Review meeting planner evaluations as received to ensure that any problems are rectified</li><li>Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections</li><li>Develop strategies to increase and maximize market share from competitors</li></ul><p><strong>Desired Candidate Profile</strong></p><br>

<div><br></div><div><p> <strong> <strong>Job Purpose:</strong> </strong> </p> <p>Under the general guidance of the commercial Director you are responsible for directing, coordinating, training and supervising the Sales Managers, Revenue Management team and the Sales Administrators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room, Food &amp; Beverage and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel s performance in the marketplace. He/she is Accountable to General Managers for the hotel as well as additional reporting responsibilities to the Senior Vice President, Sales and Revenue Management.</p> <ul> <li> <p> <strong> <strong>Duties &amp; Functions:</strong> </strong> </p> </li> <li>Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility</li> <li>Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales and marketing budget, forecasts and other reports as directed/required</li> <li>Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management</li> <li>Recruit, direct, manage, train and counsel sales employee</li> <li>Oversee departmental matters including all aspects of the terms and conditions of employment as they relate to federal, state and local employment and civil rights laws</li> <li>Lead, direct and participate in sales presentations, and client meetings</li> <li>Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested</li> <li>Manage and direct all advertising, public relations and promotional activities with corporate marketing team</li> <li>Represent the hotel in the community and industry organizations and events when applicable</li> <li>Supervise, administer and ensure timely completion of all activities of the Sales and Revenue Departments</li> <li>Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, Front Office and Housekeeping</li> <li>Develop a complete knowledge of company sales policies and SOP s, and ensure knowledge of and adherence to those policies by the sales team</li> <li>Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies</li> <li>Meet or exceed established goals</li> <li>Operate the Sales Department within established sales expense budget</li> <li>Initiate and follow up on sales leads</li> <li>Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories</li> <li>Coordinate all non-group transient sales and catering solicitations to maximize market mix</li> <li>Administer training in the Sales and Revenue departments</li> <li>Assist in the preparation of required reports in a timely manner</li> <li>Conduct weekly sales meetings and daily line ups</li> <li>Conduct regular business review meetings with Sales and Catering, operations employee and General Manager</li> <li>Be familiar with all Mondrian Doha sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food &amp; Beverage revenue</li> <li>Conduct all Sales Team performance reviews</li> <li>Motivate, coach, counsel and discipline all Sales and Catering department personnel aligned with Mondrian Doha policies and code of conduct</li> <li>Review meeting planner evaluations as received to ensure that any problems are rectified</li> <li>Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections</li> <li>Develop strategies to increase and maximize market share from competitors<p> </p> </li> </ul> </div> <div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><br><br>Job Description<br><br><p><strong><strong>Job Purpose:</strong></strong></p><br><p>Under the general guidance of the commercial Director you are responsible for directing, coordinating, training and supervising the Sales Managers, Revenue Management team and the Sales Administrators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room, Food &amp; Beverage and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace.&nbsp; He/she is Accountable to General Managers for the hotel as well as additional reporting responsibilities to the Senior Vice President, Sales and Revenue Management.</p><br><ul><li><p><strong><strong>Duties &amp; Functions:</strong></strong></p><br></li><li>Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility</li><li>Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales and marketing budget, forecasts and other reports as directed/required</li><li>Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management</li><li>Recruit, direct, manage, train and counsel sales employee</li><li>Oversee departmental matters including all aspects of the terms and conditions of employment as they relate to federal, state and local employment and civil rights laws</li><li>Lead, direct and participate in sales presentations, and client meetings</li><li>Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested</li><li>Manage and direct all advertising, public relations and promotional activities with corporate marketing team</li><li>Represent the hotel in the community and industry organizations and events when applicable</li><li>Supervise, administer and ensure timely completion of all activities of the Sales and Revenue Departments</li><li>Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, Front Office and Housekeeping</li><li>Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team</li><li>Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies</li><li>Meet or exceed established goals</li><li>Operate the Sales Department within established sales expense budget</li><li>Initiate and follow up on sales leads</li><li>Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories</li><li>Coordinate all non-group transient sales and catering solicitations to maximize market mix</li><li>Administer training in the Sales and Revenue departments</li><li>Assist in the preparation of required reports in a timely manner</li><li>Conduct weekly sales meetings and daily line ups</li><li>Conduct regular business review meetings with Sales and Catering, operations employee and General Manager</li><li>Be familiar with all Mondrian Doha sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food &amp; Beverage revenue</li><li>Conduct all Sales Team performance reviews</li><li>Motivate, coach, counsel and discipline all Sales and Catering department personnel aligned with Mondrian Doha policies and code of conduct</li><li>Review meeting planner evaluations as received to ensure that any problems are rectified</li><li>Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections</li><li>Develop strategies to increase and maximize market share from competitors</li></ul> </div>

<p><br></p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>Sales Strategy &amp; Business Development Support the Director of Sales &amp; Marketing in developing and implementing the annual sales and commercial strategy.</li><li>Drive revenue across key market segments, including Government, GCC, Corporate, Leisure, Groups, Events, Embassies, VIP and luxury travel markets.</li><li>Identify and develop new business opportunities within Qatar, the GCC, and key international feeder markets.</li><li>Manage and grow a portfolio of key accounts while maintaining strong relationships with existing partners.</li><li>Conduct regular sales calls, client meetings, presentations, site inspections, and familiarization visits.</li><li>Develop account plans and action strategies for key clients and market segments.</li><li>Represent the property at trade shows, roadshows, networking events, sales missions, and industry events as required.</li><li>Monitor market trends, competitor activity, and emerging business opportunities and provide recommendations to leadership.</li><li>Revenue &amp; Commercial Performance Achieve assigned individual and departmental revenue targets.</li><li>Work closely with Revenue, Reservations, Marketing, and Operations to maximize occupancy, ADR, total revenue, and profitability.</li><li>Participate in regular revenue and commercial strategy meetings.</li><li>Analyze sales performance, account production, market segmentation, and business trends.</li><li>Ensure sales activities are focused on business opportunities that support the property's positioning and commercial objectives.</li><li>Assist in the preparation of the annual sales budget, business plan, forecasts, and departmental action plans.</li><li>Monitor production against targets and implement corrective actions where necessary.</li><li>Account &amp; Relationship Management Build and maintain strong relationships with key corporate accounts, government entities, embassies, travel agencies, DMCs, tour operators, luxury travel advisors, and other business partners.</li><li>Develop a strong understanding of client needs and identify opportunities to increase business and strengthen long-term partnerships.</li><li>Ensure timely and professional follow-up on sales leads, proposals, contracts, and client requests.</li><li>Maintain accurate account profiles, sales activities, and business opportunities within the property's sales systems.</li><li>Work closely with operational teams to ensure commitments made to clients are delivered and guest expectations are exceeded.</li><li>Leadership &amp; Team Development Support the Director of Sales &amp; Marketing in leading, motivating, and developing the Sales team.</li><li>Provide coaching, guidance, and support to Sales Managers and Executives to achieve individual and departmental goals.</li><li>Assist in setting sales targets and monitoring team performance and productivity.</li><li>Promote a collaborative, accountable, and performance-driven culture within the department.</li><li>Support the recruitment, onboarding, training, and development of Sales team members.</li><li>Act as a role model by demonstrating professionalism, integrity, and the values of Our Habitas.</li><li>Assume additional departmental responsibilities in the absence of the Director of Sales &amp; Marketing, when required.</li><li>Market Intelligence &amp; Reporting Maintain strong knowledge of Qatar's hospitality landscape, competitor activity, new developments, and market trends.</li><li>Conduct regular competitor analysis and share relevant market intelligence with the commercial leadership team.</li><li>Prepare sales reports, production analyses, account reviews, and business updates.</li><li>Identify underperforming segments or accounts and recommend strategies to improve performance.</li><li>Maintain an active sales pipeline and ensure opportunities are effectively tracked and converted.</li><li>Collaboration &amp; Guest Experience Work closely with Marketing to support campaigns, partnerships, activations, and initiatives that generate awareness and demand.</li><li>Collaborate with Revenue and Reservations to ensure sales strategies are aligned with pricing, inventory, and revenue objectives.</li><li>Partner with Operations and Food &amp; Beverage teams to develop compelling packages and experiences.</li><li>Ensure that the unique experiences, sustainability initiatives, and brand story of Our Habitas Ras Abrouq are effectively communicated to clients and partners.</li><li>Maintain a guest-centric approach and support personalized experiences for key accounts, VIPs, and business partners.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales &amp; Marketing, or a related field preferred.</li><li>Minimum 5 7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.</li><li>Experience Minimum 5 7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales &amp; Marketing, or a related field preferred.</li><li>Minimum 5 7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.</li><li>Experience Minimum 5 7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul>

<strong>Location: Dubai, UAE<br><br></strong><strong>Role Overview<br><br></strong><ul><li>We are seeking an experienced and results-oriented Head of Sales to lead sales and business development. The role will focus on concept selling, franchise and channel development, investor acquisition, strategic partnerships, and market expansion.</li><li>The successful candidate will work closely with the CEO and leadership team to drive revenue growth, build strategic relationships, and deliver sales targets.<br><br></li></ul><strong>Key Responsibilities<br><br></strong><ul><li>Develop and execute the overall sales and business development strategy.</li><li>Drive sales through direct, channel, franchise, and strategic partnership models.</li><li>Lead concept selling and secure investors, franchisees, customers, and strategic accounts.</li><li>Build and expand the franchise and channel partner network.</li><li>Identify new markets and business opportunities across the GCC and international markets.</li><li>Build relationships with C-level executives, investors, developers, and strategic partners.</li><li>Manage the sales pipeline, forecasting, negotiations, and deal closures.</li><li>Set sales targets and KPIs and drive team performance.</li><li>Build, lead, and develop a high-performing sales team.</li><li>Report sales performance, pipeline, and market insights to the CEO/Board.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Saverals years of experience in sales, business development, or commercial leadership.</li><li>Mandatory: Strong experience in channel sales and/or franchise development.</li><li>Proven success in concept selling, consultative selling, or high-value B2B sales.</li><li>Strong network and experience working with C-level executives, investors, franchisees, and strategic partners.</li><li>Experience in building and managing sales teams.</li><li>GCC/UAE experience preferred.</li><li>Experience in amusement, entertainment, leisure, hospitality, retail, F&amp;B, real estate, franchising, advertising, or tourism is an advantage.</li><li>Bachelor's degree in Business, Sales, Marketing, Management, or a related field; MBA preferred.<br><br></li></ul><strong>Key Skill<br><br></strong><ul><li>Sales Leadership | Business Development | Concept Selling | Franchise &amp; Channel Development | Investor Relations | Strategic Partnerships | Commercial Negotiation | Market Expansion | Sales Forecasting | Team Leadership</li></ul>

<strong>Location: Dubai, UAE<br><br></strong><strong>Role Overview<br><br></strong><ul><li>We are seeking an experienced and results-oriented Head of Sales to lead sales and business development. The role will focus on concept selling, franchise and channel development, investor acquisition, strategic partnerships, and market expansion.</li><li>The successful candidate will work closely with the CEO and leadership team to drive revenue growth, build strategic relationships, and deliver sales targets.<br><br></li></ul><strong>Key Responsibilities<br><br></strong><ul><li>Develop and execute the overall sales and business development strategy.</li><li>Drive sales through direct, channel, franchise, and strategic partnership models.</li><li>Lead concept selling and secure investors, franchisees, customers, and strategic accounts.</li><li>Build and expand the franchise and channel partner network.</li><li>Identify new markets and business opportunities across the GCC and international markets.</li><li>Build relationships with C-level executives, investors, developers, and strategic partners.</li><li>Manage the sales pipeline, forecasting, negotiations, and deal closures.</li><li>Set sales targets and KPIs and drive team performance.</li><li>Build, lead, and develop a high-performing sales team.</li><li>Report sales performance, pipeline, and market insights to the CEO/Board.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Saverals years of experience in sales, business development, or commercial leadership.</li><li>Mandatory: Strong experience in channel sales and/or franchise development.</li><li>Proven success in concept selling, consultative selling, or high-value B2B sales.</li><li>Strong network and experience working with C-level executives, investors, franchisees, and strategic partners.</li><li>Experience in building and managing sales teams.</li><li>GCC/UAE experience preferred.</li><li>Experience in amusement, entertainment, leisure, hospitality, retail, F&amp;B, real estate, franchising, advertising, or tourism is an advantage.</li><li>Bachelor's degree in Business, Sales, Marketing, Management, or a related field; MBA preferred.<br><br></li></ul><strong>Key Skill<br><br></strong><ul><li>Sales Leadership | Business Development | Concept Selling | Franchise &amp; Channel Development | Investor Relations | Strategic Partnerships | Commercial Negotiation | Market Expansion | Sales Forecasting | Team Leadership</li></ul>

<strong>Company Description<br><br></strong>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.<br><br><strong>Job Description<br><br></strong><strong><strong>Job Purpose:<br><br></strong></strong>Under the general guidance of the commercial Director you are responsible for directing, coordinating, training and supervising the Sales Managers, Revenue Management team and the Sales Administrators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room, Food &amp; Beverage and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace. He/she is Accountable to General Managers for the hotel as well as additional reporting responsibilities to the Senior Vice President, Sales and Revenue Management.<br><br><ul><li>Duties &amp; Functions:</li><li>Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility</li><li>Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales and marketing budget, forecasts and other reports as directed/required</li><li>Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management</li><li>Recruit, direct, manage, train and counsel sales employee</li><li>Oversee departmental matters including all aspects of the terms and conditions of employment as they relate to federal, state and local employment and civil rights laws</li><li>Lead, direct and participate in sales presentations, and client meetings</li><li>Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested</li><li>Manage and direct all advertising, public relations and promotional activities with corporate marketing team</li><li>Represent the hotel in the community and industry organizations and events when applicable</li><li>Supervise, administer and ensure timely completion of all activities of the Sales and Revenue Departments</li><li>Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, Front Office and Housekeeping</li><li>Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team</li><li>Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies</li><li>Meet or exceed established goals</li><li>Operate the Sales Department within established sales expense budget</li><li>Initiate and follow up on sales leads</li><li>Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories</li><li>Coordinate all non-group transient sales and catering solicitations to maximize market mix</li><li>Administer training in the Sales and Revenue departments</li><li>Assist in the preparation of required reports in a timely manner</li><li>Conduct weekly sales meetings and daily line ups</li><li>Conduct regular business review meetings with Sales and Catering, operations employee and General Manager</li><li>Be familiar with all Mondrian Doha sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food &amp; Beverage revenue</li><li>Conduct all Sales Team performance reviews</li><li>Motivate, coach, counsel and discipline all Sales and Catering department personnel aligned with Mondrian Doha policies and code of conduct</li><li>Review meeting planner evaluations as received to ensure that any problems are rectified</li><li>Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections</li><li>Develop strategies to increase and maximize market share from competitors</li><li> First name *<br><br></li></ul>This field is required.<br><br><ul><li> Last name *<br><br></li></ul>This field is required.<br><br><ul><li> Email *<br><br></li></ul>Your email address is required.<br><br><ul><li> Phone *<br><br></li></ul>This field is required.<br><br><ul><li> Resume *. We accept .pdf, .doc, and .docx formats.<br><br></li></ul>The file must be of type doc, pdf, docx and not exceed 2MB.<br><br><ul><li> these questions are a must<br><br></li></ul>By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *<br><br>This field is required.<br><br>Thank you for applying!<br><br>Good luck!

<p><strong>Senior Sales Executive – Retail | Qatar</strong></p><p><strong>Location:</strong> Qatar<br><strong>Department:</strong> Sales – Retail<br><strong>Job Level:</strong> Senior Executive<br><strong>Employment Type:</strong> Full-time<br><strong>Reports To:</strong>&nbsp;Senior Sales Manager</p><p><strong>Job Summary</strong></p><p>We are looking for an experienced and results-driven <strong>Senior Sales Executive – Retail</strong> to join our team in Qatar. The successful candidate will be responsible for driving retail sales, developing strong customer and channel relationships, identifying new business opportunities, and achieving assigned revenue and sales targets.</p><p>The ideal candidate will have strong knowledge of the Qatar retail market, excellent communication and negotiation skills, and a proven track record of consistently delivering sales results.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Achieve and exceed monthly, quarterly, and annual sales targets.</p></li><li><p>Develop and execute sales plans for the Qatar retail market.</p></li><li><p>Identify and pursue new retail customers, dealers, distributors, and business opportunities.</p></li><li><p>Build and maintain strong relationships with key retail accounts and decision-makers.</p></li><li><p>Manage the complete sales cycle, from lead generation and customer engagement through negotiation and closing.</p></li><li><p>Conduct regular market visits to understand customer needs, competitor activity, pricing, and market trends.</p></li><li><p>Create Sampling plans and execute</p></li><li><p>Ensure strong product visibility, availability, and execution across assigned retail outlets.</p></li><li><p>Negotiate commercial terms, promotions, and agreements within company guidelines.</p></li><li><p>Monitor sales performance and prepare accurate sales forecasts and reports.</p></li><li><p>Coordinate with marketing, supply chain, finance, and operations teams to ensure smooth order fulfillment and customer satisfaction.</p></li><li><p>Follow up on outstanding payments and support the company’s credit-control objectives.</p></li><li><p>Monitor competitor pricing, promotions, products, and market activities and provide actionable feedback to management.</p></li><li><p>Develop long-term relationships with high-value customers and identify opportunities for upselling and cross-selling.</p></li><li><p>Control FIFO and expiry</p></li><li><p>Ensure compliance with company policies, sales procedures, and applicable Qatar regulations.</p></li><li><p>Represent the company professionally at customer meetings, trade events, exhibitions, and other business activities.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Marketing, Sales, or a related discipline preferred</p></li><li><p><strong>5–8 years of relevant sales experience</strong>, preferably within retail, FMCG, consumer products, electronics, fashion, automotive, or a related sector.</p></li><li><p>Proven experience in achieving and exceeding sales targets.</p></li><li><p>Strong knowledge of the <strong>Qatar retail and distribution market</strong>.</p></li><li><p>Established relationships with retailers, distributors, or key accounts in Qatar would be an advantage.</p></li><li><p>Strong negotiation, presentation, communication, and interpersonal skills.</p></li><li><p>Excellent customer relationship management and business development capabilities.</p></li><li><p>Ability to analyze sales data, market trends, and competitor activity.</p></li><li><p>Strong commercial awareness and problem-solving skills.</p></li><li><p>Proficiency in Microsoft Office and CRM/sales-management systems.</p></li><li><p>Valid Qatar driving license is preferred.</p></li><li><p>Fluency in English is required; Arabic is an advantage.</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Achievement of monthly and annual sales targets.</p></li><li><p>Revenue and gross-margin growth.</p></li><li><p>New customer and account acquisition.</p></li><li><p>Growth of existing retail accounts.</p></li><li><p>Customer retention and satisfaction.</p></li><li><p>Sales pipeline development and conversion.</p></li><li><p>Distribution and retail outlet coverage.</p></li><li><p>Collection and payment performance.</p></li><li><p>Accuracy of sales forecasting and reporting.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary and performance-based incentives.</p></li><li><p>Career growth opportunities within the organization.</p></li><li><p>Exposure to leading retail customers and the Qatar market.</p></li><li><p>Professional and collaborative working environment.</p></li></ul><p><strong>Ideal Candidate:</strong> A commercially focused sales professional who is highly motivated by targets, understands the Qatar retail landscape, builds strong customer relationships, and can independently drive business growth.</p>

<ul><li><p>Supervise, motivate, and monitor the performance of the sales team.</p></li><li><p>Achieve sales targets and monitor sales forecasts and performance.</p></li><li><p>Manage key accounts and maintain strong customer relationships.</p></li><li><p>Plan and monitor sales routes, customer visits, and territory coverage.</p></li><li><p>Handle customer enquiries, complaints, quotations, and problem resolution.</p></li><li><p>Monitor stock availability and ensure proper product handling and delivery.</p></li><li><p>Maintain accurate customer and sales records.</p></li><li><p>Identify market opportunities and recommend effective sales strategies.</p></li><li><p>Conduct sales meetings, coaching, and staff training.</p></li><li><p>Maintain clear and effective communication with customers, sales teams, management, and internal departments to ensure timely resolution of issues and smooth business operations.</p></li><li><p>Implement, monitor, and train subordinates on the company’s established management systems and standards, including ISO 9001:2015, HACCP, ISO 22000, ISO 14001:2015, and applicable Occupational Health & Safety requirements.</p></li><li><p>Ensure staff comply with company policies, procedures, quality, food safety, environmental, health, and safety requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales supervision or a similar role.</p></li><li><p>Minimum 3–5 years of progressive sales experience, with at least 1–2 years in a supervisory, team-leadership, or sales management role.</p></li><li><p>Strong leadership, communication, negotiation, and customer-service skills.</p></li><li><p>Good knowledge of sales processes, market development, and team management.</p></li><li><p>Experience in the Food & Beverage (F&B) industry, preferably in FMCG, food distribution, or related sectors.</p></li><li><p>Organized, proactive, professional, and target-oriented.</p></li><li><p>Ability to analyze sales performance and implement improvement strategies.</p></li><li><p>Experience with Sage Pastel or similar sales/ERP systems is an advantage.</p></li></ul>

Job Description <div> <p> <strong>Sales &amp; Business Development</strong> </p> <ul> <li>Proactively identify, develop and convert new business opportunities for the hotel.</li> <li>Conduct regular sales calls, client visits, presentations, site inspections and business meetings.</li> <li>Develop new accounts and continuously expand the hotel's customer base.</li> <li>Promote the hotel's rooms, long-stay accommodation, F&amp;B facilities, meeting spaces, events and other services.</li> <li>Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets.</li> <li>Identify opportunities to increase room nights, average rate, total revenue and overall account production.</li> <li>Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries.</li> <li>Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.</li> </ul> <p> <strong>Account Management</strong> </p> <ul> <li>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts.</li> <li>Build and maintain strong relationships with key decision-makers and business partners.</li> <li>Conduct regular account reviews and identify opportunities for increased production.</li> <li>Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system.</li> <li>Monitor account performance and take corrective action where production is below expectations.</li> <li>Develop long-term partnerships that generate repeat and incremental business.</li> </ul> <p> <strong>Corporate &amp; MICE Sales</strong> </p> <ul> <li>Identify and pursue opportunities within the Corporate and MICE segments.</li> <li>Handle enquiries for meetings, conferences, group accommodation, events and corporate functions.</li> <li>Prepare and follow up on proposals, quotations and contracts.</li> <li>Negotiate rates and commercial terms within approved hotel guidelines.</li> <li>Coordinate group requirements and ensure accurate communication of client expectations to relevant departments.</li> <li>Conduct hotel site inspections and presentations for potential clients and event organizers.</li> <li>Follow up on lost business and identify opportunities to convert future business.</li> </ul> <p> <strong>Revenue &amp; Commercial Performance</strong> </p> <ul> <li>Support the achievement of the hotel's overall revenue and business objectives.</li> <li>Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities.</li> <li>Recommend appropriate sales strategies based on market conditions and account performance.</li> <li>Monitor competitor activities, market trends, pricing and new business opportunities.</li> <li>Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales.</li> <li>Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.</li> </ul> <p> <strong>Client Relationship &amp; Customer Service</strong> </p> <ul> <li>Maintain a high level of professionalism in all client interactions.</li> <li>Understand client requirements and recommend appropriate hotel products and services.</li> <li>Ensure client expectations are clearly communicated and followed through from enquiry to completion.</li> <li>Handle client concerns and complaints promptly and coordinate with relevant departments for resolution.</li> <li>Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business.</li> <li>Provide excellent after-sales service to ensure client satisfaction and retention.</li> </ul> <p> <strong>Sales Administration &amp; Reporting</strong> </p> <ul> <li>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities.</li> <li>Update the CRM/sales system regularly and accurately.</li> <li>Prepare weekly and monthly sales activity reports.</li> <li>Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales.</li> <li>Assist in preparing sales forecasts, market reports and account plans.</li> <li>Maintain an organized database of existing and prospective clients.</li> <li>Ensure all sales documentation, contracts and correspondence are completed accurately and on time.</li> </ul> <p> <strong>Internal Coordination</strong> </p> <ul> <li>Work closely with Reservations, Revenue Management, Front Office, F&amp;B, Events, Finance and Operations.</li> <li>Ensure all confirmed business is properly communicated and handed over to the relevant departments.</li> <li>Participate in sales and commercial meetings and contribute market intelligence and business leads.</li> <li>Support Marketing and Communications initiatives by providing market insights and sales opportunities.</li> <li>Coordinate with Accor regional/global sales resources and relevant business partners where applicable.</li> </ul> <p> <strong>Market Intelligence</strong> </p> <ul> <li>Monitor competitor hotels, their rates, promotions, facilities and sales activities.</li> <li>Identify emerging market segments, companies and business opportunities in Doha.</li> <li>Maintain strong knowledge of the local corporate, government, travel trade and MICE market.</li> <li>Share relevant market intelligence with the Sales leadership team.</li> <li>Identify opportunities arising from new companies, projects, events and developments in the market.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred.</li> <li>Minimum 2 3 years of experience in hotel sales, preferably within a branded or international hotel environment.</li> <li>Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred.</li> <li>Proven track record of achieving sales targets and generating new business.</li> <li>Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage.</li> <li>Experience managing corporate accounts and developing long-term client relationships.</li> <li>Experience preparing proposals, quotations and negotiating commercial terms.</li> <li>Knowledge of hotel sales processes, revenue principles and market segmentation.</li> <li>Experience using CRM systems, Opera or other hotel systems is an advantage.</li> <li>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position Summary</strong></p><br><p>The Director of Sales is a senior commercial leader responsible for developing and executing the hotel's sales strategy to maximize revenue, market share, profitability, customer acquisition, and long-term business relationships.</p><br><p>The Director of Sales will represent the hotel at the highest level with key corporate, government, diplomatic, leisure, MICE, wholesale, travel trade, and strategic partner accounts, while ensuring that all sales activities are aligned with the hotel's positioning, brand standards, and commercial objectives.</p><br><p>The position is accountable for achieving agreed annual revenue, market share, customer acquisition, profitability, and customer satisfaction targets.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>1. Commercial &amp; Sales Strategy</strong></p><br><ul><li><p>Develop, implement, and continuously refine the hotel's annual Sales Strategy in alignment with the hotel's overall business plan, brand positioning, budget, and commercial objectives.</p><br></li><li><p>Translate the hotel's business strategy into clear sales objectives, action plans, account strategies, and measurable KPIs for the Sales team.</p><br></li><li><p>Work closely with the General Manager and Director of Revenue to maximize total hotel revenue and profitability.</p><br></li><li><p>Develop strategies to increase market penetration, RevPAR, ADR, occupancy, group business, MICE revenue, catering revenue, and overall commercial performance.</p><br></li><li><p>Identify new business opportunities, emerging markets, feeder markets, market segments, and revenue streams.</p><br></li><li><p>Establish and maintain a strong pipeline of qualified business opportunities, ensuring appropriate conversion and follow-up.</p><br></li><li><p>Develop and execute aggressive but commercially disciplined solicitation strategies focused on acquiring high-value and profitable business.</p><br></li><li><p>Ensure sales activities are aligned with the hotel's luxury positioning and do not compromise rate integrity or brand standards.</p><br></li><li><p>Monitor competitor activity, market trends, economic developments, customer behavior, and changes in distribution channels to identify opportunities and threats.</p><br></li><li><p>Ensure the hotel maintains a strong competitive position within the luxury/five-star market.</p><br></li></ul><p><strong>2. Revenue &amp; Business Performance</strong></p><br><ul><li><p>Take overall commercial ownership of the hotel's sales contribution to budget and forecast.</p><br></li><li><p>Work closely with Revenue Management to develop accurate forecasts, business-on-books analysis, pace reports, demand analysis, and revenue strategies.</p><br></li><li><p>Participate actively in weekly revenue and commercial strategy meetings.</p><br></li><li><p>Provide accurate and timely input into the hotel's rolling forecasts and financial projections.</p><br></li><li><p>Analyze historical performance, market trends, booking pace, segmentation, channel mix, and future demand to identify revenue opportunities.</p><br></li><li><p>Ensure sales strategies support optimal ADR, occupancy, RevPAR, TRevPAR, and profitability.</p><br></li><li><p>Monitor account production, room-night contribution, ADR, revenue contribution, conversion ratios, and sales productivity.</p><br></li><li><p>Challenge and optimize business that is not aligned with the hotel's commercial objectives.</p><br></li><li><p>Work with Revenue Management to ensure appropriate pricing, restrictions, displacement analysis, and account strategies are applied to group and transient business.</p><br></li><li><p>Participate in the preparation of the annual Sales &amp; Marketing Plan, annual budget, and periodic reforecasts.</p><br></li></ul><p><strong>3. Market Segmentation &amp; Business Development</strong></p><br><p>Develop and execute sales strategies across relevant market segments, including:</p><br><ul><li><p>Corporate and multinational accounts</p><br></li><li><p>Government and diplomatic business</p><br></li><li><p>Local and international leisure</p><br></li><li><p>MICE and corporate groups</p><br></li><li><p>Conferences, incentives, meetings, and events</p><br></li><li><p>Weddings and social events</p><br></li><li><p>Wholesale and tour operators</p><br></li><li><p>Luxury travel advisors and consortia</p><br></li><li><p>Airline and crew business, where applicable</p><br></li><li><p>Long-stay and extended-stay opportunities</p><br></li><li><p>Strategic partnerships and local business communities</p><br></li><li><p>GCC and international feeder markets</p><br></li><li><p>Develop market-specific action plans and ensure appropriate sales coverage for each segment.</p><br></li><li><p>Identify and convert new accounts while maximizing production from existing accounts.</p><br></li><li><p>Establish measurable targets for account acquisition, production, conversion, and retention.</p><br></li><li><p>Develop strategic partnerships that enhance the hotel's positioning and generate incremental revenue.</p><br></li></ul><p><strong>4. Key Account Management</strong></p><br><ul><li><p>Personally manage and develop the hotel's most important and strategically significant accounts.</p><br></li><li><p>Establish strong, long-term relationships with C-suite executives, corporate decision-makers, government stakeholders, travel professionals, event organizers, PCOs, DMCs, luxury travel advisors, and other key partners.</p><br></li><li><p>Develop individual account plans for key accounts, including production targets, revenue potential, decision-makers, competitive intelligence, and action plans.</p><br></li><li><p>Conduct regular business reviews with key accounts to identify opportunities and strengthen partnerships.</p><br></li><li><p>Ensure high-value customers receive personalized service and appropriate executive-level engagement.</p><br></li><li><p>Monitor account production against agreed targets and take corrective action where necessary.</p><br></li><li><p>Develop retention and account-growth strategies for high-value customers.</p><br></li></ul><p><strong>5. MICE, Groups &amp; Events</strong></p><br><ul><li><p>Lead the strategic development of the hotel's MICE, group, conference, incentive, wedding, and social-event business.</p><br></li><li><p>Develop relationships with meeting planners, PCOs, DMCs, event agencies, corporate organizations, government entities, and other group-producing partners.</p><br></li><li><p>Work closely with the Director of Revenue and operational departments to optimize group displacement, pricing, space utilization, and profitability.</p><br></li><li><p>Ensure group and event enquiries are managed promptly, professionally, and commercially.</p><br></li><li><p>Monitor conversion rates and pipeline value for group and event business.</p><br></li><li><p>Personally participate in major client negotiations and high-value events where appropriate.</p><br></li><li><p>Ensure exceptional pre-event and post-event customer engagement.</p><br></li></ul><p><strong>6. Sales Team Leadership</strong></p><br><ul><li><p>Lead, motivate, coach, and develop a high-performing Sales team capable of delivering exceptional commercial results.</p><br></li><li><p>Set clear individual and departmental sales targets, KPIs, and performance expectations.</p><br></li><li><p>Establish a culture of accountability, proactive selling, collaboration, and continuous improvement.</p><br></li><li><p>Conduct regular one-to-one meetings, coaching sessions, performance reviews, and sales strategy meetings.</p><br></li><li><p>Ensure each direct report has a clear Personal Development Plan and measurable objectives.</p><br></li><li><p>Identify talent and develop succession plans for key commercial positions.</p><br></li><li><p>Recruit, onboard, train, and retain high-caliber sales professionals.</p><br></li><li><p>Ensure the team maintains strong knowledge of the hotel, its facilities, competitive environment, market positioning, and key selling points.</p><br></li><li><p>Monitor sales productivity, call activity, appointments, site inspections, sales trips, account penetration, conversion, and revenue performance.</p><br></li><li><p>Recognize and reward high performance while addressing underperformance promptly and professionally.</p><br></li></ul><p><strong>7. Luxury Customer Experience</strong></p><br><ul><li><p>Ensure all sales activities reflect the service philosophy and standards expected of the hotel.</p><br></li><li><p>Develop strong customer relationships before, during, and after the customer's stay or event.</p><br></li><li><p>Personally engage with VIPs, key accounts, major corporate clients, and high-value groups as required.</p><br></li><li><p>Review customer satisfaction results, guest feedback, account feedback, and post-event evaluations to identify improvement opportunities.</p><br></li><li><p>Establish a proactive approach to customer retention, loyalty, and repeat business.</p><br></li><li><p>Work closely with Operations to ensure commercial promises made during the sales process are delivered consistently.</p><br></li><li><p>Ensure effective communication of VIP and key-account requirements to all relevant hotel departments.</p><br></li></ul><p><strong>8. Sales Channels &amp; Corporate Partnerships</strong></p><br><ul><li><p>Work closely with Area Sales Offices, Global Sales, Regional Sales and other off-property sales resources to maximize business opportunities.</p><br></li><li><p>Ensure property-level sales activity complements rather than duplicates the efforts of regional, area, and global sales teams.</p><br></li><li><p>Establish clear account ownership, communication, lead sharing, and follow-up processes.</p><br></li><li><p>Participate in sales missions, roadshows, trade shows, exhibitions, conferences, client events, and industry networking activities.</p><br></li><li><p>Develop productive relationships with tourism authorities, airlines, DMCs, PCOs, travel agencies, luxury travel networks, corporate organizations, and other strategic partners.</p><br></li><li><p>Represent the hotel at appropriate industry events and commercial functions.</p><br></li></ul><p><strong>9. Market Intelligence &amp; Competitive Analysis</strong></p><br><ul><li><p>Maintain comprehensive knowledge of the local, regional, and international hospitality market.</p><br></li><li><p>Monitor competitor pricing, positioning, promotions, facilities, new openings, renovations, sales strategies, and market share.</p><br></li><li><p>Analyze market intelligence and translate findings into actionable sales strategies.</p><br></li><li><p>Maintain up-to-date knowledge of Qatar's hospitality, tourism, business, MICE, government, diplomatic, and luxury travel sectors.</p><br></li><li><p>Identify emerging source markets and commercial opportunities within Qatar, GCC, and international markets.</p><br></li><li><p>Provide regular commercial intelligence and recommendations to the General Manager and Executive Committee.</p><br></li></ul><p><strong>10. Sales Administration, Systems &amp; Reporting</strong></p><br><ul><li><p>Ensure accurate and timely maintenance of all sales activity, account information, contacts, opportunities, and forecasts within the hotel's CRM and sales systems.</p><br></li><li><p>Ensure sales reporting is accurate, relevant, and action oriented.</p><br></li><li><p>Monitor sales funnel, pipeline, account production, conversion, and business-on-books.</p><br></li><li><p>Produce regular sales performance reports and provide meaningful analysis and recommendations.</p><br></li><li><p>Ensure all contracts, account agreements, rate agreements, proposals, and commercial documentation are managed in accordance with company standards.</p><br></li><li><p>Maintain strong data integrity within all relevant systems.</p><br></li></ul><p><strong>Human Resources &amp; Leadership</strong></p><br><ul><li><p>Provide effective leadership, direction, coaching, and support to all direct reports.</p><br></li><li><p>Recruit and select high-performing sales professionals in accordance with company standards.</p><br></li><li><p>Establish clear objectives, KPIs, PDPs, and performance expectations for all direct reports.</p><br></li><li><p>Conduct regular performance reviews, one-to-one meetings, coaching sessions, and career-development discussions.</p><br></li><li><p>Identify high-potential talent and actively support succession planning.</p><br></li><li><p>Ensure compliance with all company HR policies, procedures, mandatory training, and performance-management processes.</p><br></li><li><p>Maintain a positive, inclusive, collaborative, and performance-oriented team culture.</p><br></li><li><p>Address employee relations, disciplinary, performance, and development matters in partnership with Human Resources.</p><br></li><li><p>Encourage cross-functional collaboration between Sales, Revenue, Marketing, Operations, and Finance.</p><br></li><li><p>Lead by example and consistently demonstrate the company's values and leadership behaviors.</p><br></li></ul><p><strong>Communication</strong></p><br><ul><li><p>Maintain clear, timely, and effective communication with the General Manager and Executive Committee.</p><br></li><li><p>Conduct regular documented one-to-one meetings with direct reports.</p><br></li><li><p>Lead weekly Sales meetings and commercial strategy meetings.</p><br></li><li><p>Participate in monthly Business Review and commercial performance meetings.</p><br></li><li><p>Provide regular updates on sales performance, pipeline, key accounts, market intelligence, risks, and opportunities.</p><br></li><li><p>Ensure relevant information is communicated effectively to all stakeholders.</p><br></li><li><p>Maintain strong communication between on-property Sales teams and Area/Regional/Global Sales offices.</p><br></li></ul><p><strong>Financial Management</strong></p><br><ul><li><p>Prepare and manage the Sales Department's annual operating budget in conjunction with Finance, Director of Revenue and the General Manager.</p><br></li><li><p>Ensure departmental expenditure remains within approved budget while maximizing return on investment.</p><br></li><li><p>Monitor productivity, travel, entertainment, sales missions, trade shows, client events, and other commercial expenses.</p><br></li><li><p>Ensure sales activities deliver measurable commercial return and contribute to profitability.</p><br></li><li><p>Review sales expenses and challenge expenditure where necessary.</p><br></li><li><p>Ensure appropriate controls are in place for business entertainment, client expenses, and sales-related expenditure.</p><br></li><li><p>Support the General Manager and Finance team in achieving overall hotel financial objectives.</p><br></li></ul><p><strong>Brand Representation &amp; Business Development</strong></p><br><ul><li><p>Act as a senior ambassador for the hotel and represent the property professionally at all times.</p><br></li><li><p>Maintain strong relationships with key stakeholders within the local business community, government, diplomatic community, tourism sector, luxury travel industry, and corporate market.</p><br></li><li><p>Participate in high-profile client events, networking functions, trade shows, sales missions, and industry forums.</p><br></li><li><p>Develop the hotel's profile and reputation within key target markets.</p><br></li><li><p>Ensure all sales initiatives reinforce the hotel's luxury positioning and brand identity.</p><br></li></ul><p><strong>Key Performance Indicators</strong></p><br><p>Performance will be measured against agreed annual objectives, including but not limited to:</p><br><ul><li><p>Total hotel revenue achievement</p><br></li><li><p>Rooms revenue and ADR performance</p><br></li><li><p>Occupancy and RevPAR contribution</p><br></li><li><p>Group and MICE revenue</p><br></li><li><p>Catering and event revenue</p><br></li><li><p>Market share / competitive performance</p><br></li><li><p>Corporate account production</p><br></li><li><p>New account acquisition</p><br></li><li><p>Key-account retention and growth</p><br></li><li><p>Sales conversion and pipeline performance</p><br></li><li><p>Forecast accuracy</p><br></li><li><p>Sales productivity</p><br></li><li><p>Customer satisfaction and loyalty</p><br></li><li><p>Profitability and departmental budget performance</p><br></li><li><p>Team engagement, retention, and talent development</p><br></li><li><p>Strategic partnership development</p><br></li></ul> </div>

<p>Sales and Distribution:</p><ul><li><p>Drive the sales of products from the assigned Supervisor by visiting customers on an established route.</p></li><li><p>Ensure timely and accurate delivery of products to meet customer demands.</p></li></ul><p>Customer Relationship Management:</p><ul><li><p>Build and maintain strong relationships with retail customers, understanding their needs and preferences.</p></li><li><p>Address customer inquiries, concerns, and provide product information.</p></li></ul><p>Route Planning:</p><ul><li><p>Plan and optimize daily sales routes to maximize efficiency and coverage.</p></li><li><p>Coordinate with the sales and logistics teams to ensure on-time deliveries.</p></li></ul><p>Product Knowledge:</p><ul><li><p>Develop a deep understanding of the products in the assigned Supervisor.</p></li><li><p>Provide information to customers on product features, benefits, and promotions.</p></li></ul><p>Sales Targets:</p><ul><li><p>Work towards achieving monthly and quarterly sales targets set by the Sales Supervisor / Manager.</p></li><li><p>Implement sales strategies to increase product penetration in the market.</p></li></ul><p>Merchandising Support:</p><ul><li><p>Collaborate with the merchandising team to ensure that products are properly displayed at retail outlets.</p></li><li><p>Monitor and replenish stock levels at point-of-sale locations.</p></li></ul><p>Payment Collection:</p><ul><li><p>Collect payments from customers and issue receipts.</p></li><li><p>Reconcile cash and transactions daily, ensuring accuracy and compliance with company policies.</p></li></ul><p>Market Intelligence:</p><ul><li><p>Gather market intelligence on competitor activities, pricing, and customer preferences.</p></li><li><p>Provide feedback to the Supervisor / Manager to inform product and sales strategy.</p></li></ul><p>Reporting:</p><ul><li><p>Maintain accurate records of sales transactions, customer interactions, and market feedback.</p></li><li><p>Submit regular reports to the Sales Supervisor / Manager.</p></li></ul><p>Compliance and Safety:</p><ul><li><p>Adhere to safety regulations while driving and delivering products.</p></li><li><p>Ensure compliance with company policies and procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; additional sales or business-related education is a plus.</p></li><li><p>Proven experience as a Van Sales Representative in the FMCG industry.</p></li><li><p>A minimum of 1 – 3 years of experience in the same capacity</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Valid driver's license (Medium Vehicle) and a clean driving record.</p></li><li><p>Familiarity with sales software and mobile sales applications.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span style="text-decoration:underline;"><b><span style="text-decoration:underline;">Customer/Supplier &nbsp;: Internal- &nbsp;</span></b></span> &nbsp;</p> <ul> <li>Assist the TDM in territory problem solving &amp; collections. Ensure all CR`s are maintaining their Executioner planners.</li> <li>Ensure Customer complaints are attended by the cooler department.</li> <li>Emplement higher standards of market execution &amp; specific promotions in model shop.</li> </ul> <p><span style="text-decoration:underline;"><b>Customer /Supplier External</b></span></p> <ul> <li>To secure new accounts for Pepsi availability by negotiating of display and exclusivity agreements.&nbsp;<br>Responsible for FOC distribution.</li> </ul> <p><span style="text-decoration:underline;"><b>People Management</b></span></p> <ul> <li>Guides employees during a project and serves as a mentor to new employees within in the sales Function.</li> <li>Provides input in determining priorities, assigning responsibilities and may provide input on performance of team members.</li> <li>Provides assistance to Territory Devolvement Manger in training Customer Representative if needed.<br>Analysis</li> <li>Gathers and analyses easily available data to provide information towards making short term operational decisions</li> <li>Innovation</li> <li>Identifies needs and improvement opportunity in existing customers.</li> <li>Provides recommendation of innovative solutions to next level of managers in order to facilitate changes or improvements at a process level.</li> </ul> <p><span style="text-decoration:underline;"><b>Operations</b></span><br>1.Sales Strategy and Execution:</p> <ul> <li>Implement effective sales strategies to achieve sales targets and expand market reach.</li> <li>Monitor sales performance and provide regular reports to the Sales Manager.</li> <li>Identifying new business opportunities and expanding the customer base</li> <li>Monitoring market trends, competitor activities, and consumer behaviour to adjust sales strategies accordingly.</li> <li>Managing sales budgets and expenses effectively.</li> </ul> <p>2.⁠ ⁠Team Management:</p> <ul> <li>Supervise and lead a team of sales representatives, providing guidance, training, and support.<br>Conduct regular team meetings to discuss performance, set goals, and address any issues.</li> <li>Monitoring market trends, competitor activities, and consumer behaviour to adjust sales strategies accordingly.</li> </ul> <p>3. Market Analysis:</p> <ul> <li>Analyse market trends, competitor activities, and consumer behaviour to identify opportunities for growth.</li> <li>Conduct regular market visits to gather insights and feedback.</li> <li>Providing regular sales reports and updates to senior management.</li> </ul> <p>⁠4. Customer Relationship Management:</p> <ul> <li>Build and maintain strong relationships with key clients, distributors, and retailers.</li> <li>Ensure high levels of customer satisfaction through excellent service and support.</li> </ul> <p>5. Sales Reporting and Forecasting:</p> <ul> <li>Prepare and present detailed sales reports, forecasts, and performance metrics to management.</li> <li>Identify and address areas for improvement in sales processes and strategies.</li> </ul> <p>⁠6.Product Promotion</p> <ul> <li>Coordinate promotional activities and campaigns to boost product visibility and sales.</li> <li>Collaborate with the trade marketing team to develop effective promotional materials.</li> </ul> <p>7 .Inventory Management:</p> <ul> <li>Monitor stock levels and coordinate with the supply chain team to ensure optimal inventory levels.</li> </ul> <p>8. Compliance and Training:</p> <ul> <li>Ensure adherence to company policies, industry regulations, and ethical standards.</li> <li>Conduct regular training sessions for the sales team on product knowledge, sales techniques, and compliance.</li> </ul> <p><span style="text-decoration:underline;"><b>Strategy</b></span></p> <ul> <li>Works towards achieving own set objectives to ensure that department short term and strategic goals are met</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Minimum of 8 years of overall sales experience with at least 2 to 3 years of experience as a Sales Supervisor or similar role in the FMCG sector.</li> <li>Bachelor's degree in Business, Marketing, or a related field.</li> <li>Strong understanding of FMCG market dynamics and consumer behavior.</li> <li>Excellent leadership and team management skills.</li> <li>Outstanding communication, negotiation, and interpersonal skills.</li> <li>Proficiency in Microsoft Office, ERP and CRM / sales related software.</li> <li>Ability to analyze sales data and market trends effectively.</li> <li>Fluent in English; knowledge of Arabic is an advantage.</li> <li>Light vehicle licence is a must</li> </ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p>We're looking for a dynamic and results-driven Sales Executive to join our growing team in Lusail, Qatar. In this role, you'll be responsible for driving sales growth, building strong client relationships, and identifying new business opportunities in a fast-paced corporate environment. As a Sales Executive, you'll play a pivotal role in expanding our market presence while delivering exceptional customer service and achieving ambitious sales targets. This position offers the opportunity to work collaboratively with cross-functional teams while developing your professional expertise in a supportive and innovative workplace.</p><br><ul><li>Identify and generate new business opportunities through market research, networking, cold calling, and client referrals</li><li>Conduct client meetings, presentations, and product demonstrations to understand client needs and requirements</li><li>Prepare detailed quotations, proposals, and customized solutions tailored to client specifications</li><li>Follow up on sales inquiries and leads systematically to convert prospects into confirmed business</li><li>Build and maintain strong relationships with existing clients to foster repeat business and long-term partnerships</li><li>Monitor competitor activities, market trends, and industry developments to identify strategic opportunities</li><li>Prepare and maintain accurate records of sales calls, client interactions, meetings, and confirmed transactions</li><li>Coordinate with internal departments to ensure seamless order fulfillment and customer satisfaction</li><li>Analyze sales data and performance metrics to optimize strategies and improve conversion rates</li><li>Achieve and exceed monthly and annual sales targets as established by management</li><li>Provide transparent communication and regular updates on sales pipeline and progress to leadership</li><li>Adapt sales approach based on market feedback and evolving customer preferences</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Bachelor's degree in Business, Sales, Marketing, or a related field</li><li>Minimum 2-3 years of proven sales experience in a B2B or corporate environment</li><li>Strong verbal and written communication skills with fluency in English</li><li>Demonstrated ability to identify business opportunities and generate qualified leads</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Excellent organizational and time management skills</li><li>Ability to prepare professional quotations, proposals, and sales documentation</li><li>Strong analytical skills with the ability to interpret sales data and market trends</li><li>Proven track record of achieving or exceeding sales targets</li><li>Ability to work both independently and collaboratively within a team environment</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience in the Lusail or Qatar market</li><li>Knowledge of regional business practices and cultural nuances</li><li>Advanced proficiency in sales management tools and platforms</li><li>Certification in sales methodologies or professional sales training</li><li>Experience in consultative selling and solution-based sales approaches</li><li>Multilingual capabilities (Arabic language skills are a plus)</li><li>Demonstrated success in building and maintaining long-term client relationships</li><li>Experience in market analysis and competitive intelligence gathering</li></ul><p>**Key Competencies:**</p><br><ul><li>Customer-focused mindset with strong interpersonal skills</li><li>Resilience and adaptability in a dynamic sales environment</li><li>Strategic thinking and visionary approach to business development</li><li>Assertiveness combined with empathy in client interactions</li><li>Efficient problem-solving and decision-making abilities</li><li>Motivational attitude with a goal-oriented approach to sales excellence</li></ul> </div>

<p>Proactively identify, develop and convert new business opportunities for the hotel. Conduct regular sales calls, client visits, presentations, site inspections and business meetings. Develop new accounts and continuously expand the hotel's customer base. Promote the hotel's rooms, long-stay accommodation, F&amp;B facilities, meeting spaces, events and other services. Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets. Identify opportunities to increase room nights, average rate, total revenue and overall account production. Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries. Participate in sales missions, trade shows, networking events, exhibitions and other business development activities. Account Management Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts. Build and maintain strong relationships with key decision-makers and business partners. Conduct regular account reviews and identify opportunities for increased production. Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system. Monitor account performance and take corrective action where production is below expectations. Develop long-term partnerships that generate repeat and incremental business. Corporate &amp; MICE Sales Identify and pursue opportunities within the Corporate and MICE segments. Handle enquiries for meetings, conferences, group accommodation, events and corporate functions. Prepare and follow up on proposals, quotations and contracts. Negotiate rates and commercial terms within approved hotel guidelines. Coordinate group requirements and ensure accurate communication of client expectations to relevant departments. Conduct hotel site inspections and presentations for potential clients and event organizers. Follow up on lost business and identify opportunities to convert future business. Revenue &amp; Commercial Performance Support the achievement of the hotel's overall revenue and business objectives. Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities. Recommend appropriate sales strategies based on market conditions and account performance. Monitor competitor activities, market trends, pricing and new business opportunities. Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales. Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives. Client Relationship &amp; Customer Service Maintain a high level of professionalism in all client interactions. Understand client requirements and recommend appropriate hotel products and services. Ensure client expectations are clearly communicated and followed through from enquiry to completion. Handle client concerns and complaints promptly and coordinate with relevant departments for resolution. Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business. Provide excellent after-sales service to ensure client satisfaction and retention. Sales Administration &amp; Reporting Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities. Update the CRM/sales system regularly and accurately. Prepare weekly and monthly sales activity reports. Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales. Assist in preparing sales forecasts, market reports and account plans. Maintain an organized database of existing and prospective clients. Ensure all sales documentation, contracts and correspondence are completed accurately and on time. Internal Coordination Work closely with Reservations, Revenue Management, Front Office, F&amp;B, Events, Finance and Operations. Ensure all confirmed business is properly communicated and handed over to the relevant departments. Participate in sales and commercial meetings and contribute market intelligence and business leads. Support Marketing and Communications initiatives by providing market insights and sales opportunities. Coordinate with Accor regional/global sales resources and relevant business partners where applicable. Market Intelligence Monitor competitor hotels, their rates, promotions, facilities and sales activities. Identify emerging market segments, companies and business opportunities in Doha. Maintain strong knowledge of the local corporate, government, travel trade and MICE market. Share relevant market intelligence with the Sales leadership team. Identify opportunities arising from new companies, projects, events and developments in the market.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred. Minimum 2 3 years of experience in hotel sales, preferably within a branded or international hotel environment. Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred. Proven track record of achieving sales targets and generating new business. Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage. Experience managing corporate accounts and developing long-term client relationships. Experience preparing proposals, quotations and negotiating commercial terms. Knowledge of hotel sales processes, revenue principles and market segmentation. Experience using CRM systems, Opera or other hotel systems is an advantage. Proficiency in Microsoft Office, particularly Excel and PowerPoint.</p>

<p>Engage in outdoor sales activities, including prospecting, cold calling, and visiting potential customers to promote products and services. Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions. Achieve and exceed sales targets by effectively presenting and demonstrating products, highlighting their features and benefits. Conduct thorough product knowledge sessions to educate customers on the technical specifications, performance, and advantages of the products. Continuously stay updated on the latest industry trends, market conditions, and competitor offerings to effectively position the company's products. Collaborate with the sales team to develop and implement sales strategies, promotional activities, and marketing campaigns. Prepare and deliver sales proposals, quotations, and contracts to customers, ensuring accuracy and timely submission. Negotiate terms and conditions with customers to secure profitable deals while maintaining customer satisfaction. Provide exceptional customer service before and after the sale, addressing inquiries, resolving issues, and ensuring customer satisfaction. Develop and maintain a pipeline of potential customers, tracking leads, follow-ups, and sales activities using CRM tools. Participate in industry trade shows, exhibitions, and events to promote the company's products and expand the customer network. Collaborate with cross-functional teams, including marketing, technical support, and finance, to ensure smooth sales processes and customer satisfaction. Prepare sales reports, forecasts, and market analysis to evaluate performance and identify areas for improvement. Mentor and provide guidance to junior sales consultants, sharing best practices, product knowledge, and sales techniques. Continuously enhance product knowledge through training programs, self-study, and staying updated on industry advancements. Adhere to company policies, procedures, and ethical standards, maintaining professionalism and integrity in all interactions. Embrace a customer-centric approach, actively seeking feedback and suggestions to improve products and services. Stay updated on relevant laws, regulations, and compliance requirements pertaining to the industry and sales practices. Collaborate with the Sales Manager in setting sales targets, developing sales strategies, and contributing to the overall sales department's objectives.. Perform other department duties related to his/her position as directed by the Head of the Department</p><p><strong>Desired Candidate Profile</strong></p><p>Valid driver's license. Minimum 5 years relevant experience Sales and customer service. Automotive Qatar, GCC English Proficient in MS Office (Word, Excel, PowerPoint) Excellent interpersonal and communication skills. Strong negotiation and persuasion abilities. Customer-oriented mindset Ability to work independently and in a team. Results-driven with a focus on achieving sales targets. Skills Excellent interpersonal and communication skills. Proficient in MS Office (Word, Excel, PowerPoint) Customer-oriented mindset Strong negotiation and persuasion abilities. Proficiency in using sales presentation tools and techniques. Results-driven with a focus on achieving sales targets. Ability to work independently and in a team. Other Job-Specific Skills: Experience with CRM software, data analysis tools Knowledge of competitive products and pricing. Familiarity with the local automotive market. Experience Education Bachelor</p>