Solar Power Engineer Jobs in Qatar
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the</span><span>example</span><span>,</span><span>we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look For:</span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>The Food & Beverage</span><span>Server position</span><span>assists </span><span>in</span><span>providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The</span><span>Food & Beverage</span><span>Server</span><span>is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The</span><span>Food & Beverage</span><span>Server</span><span>position</span><span>assists</span><span>the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Food & Beverage</span><span>Server</span><span>clear tables and reset them neatly, rapidly, and completely according to specification</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work, weekend,</span><span>nights</span><span>and holidays</span></span></p><br><br></li></ul><br><br><p><u><span>Pre</span><span>ferred Qualifications and Skills:</span></u></p><br><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach</span><span>to an assigned task</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the Englis</span><span>h language,<span> A</span></span><span>rabic</span><span>is an asset</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree or</span><span>Diploma in Hotel Management</span><span>are preferred</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>WorkAuthorization:</span></u></p><br><br><br><p><span><span>The h</span><span>otel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with FourSeasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><b>About the role:</b> </p><br><br><p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p><br><br><br><p><b>What you will do:</b> </p><br><br><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible </p><br><br></li><li><p>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </p><br><br></li><li><p>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; </p><br><br></li><li><p>Resolves guest complaints, and find opportunities to recognize and personalize the service </p><br><br></li><li><p>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</p><br><br></li><li><p>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</p><br><br></li><li><p>Works harmoniously and professionally with co-workers and direct superior</p><br><br></li></ul><br><p><b>What you bring:</b> </p><br><br><ul><li><p>One + years experience working within a luxury hotel or similar environment is considered an asset </p><br><br></li><li><p>Excellent interpersonal skills and communication skills </p><br><br></li><li><p>Cross cultural sensitivity, and customer service orientation </p><br><br></li></ul><ul><li><p>Guest centricity and understanding the importance of guest’s preferences. </p><br><br></li></ul><p><br><b>What we offer: </b></p><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b>Work Authorization:</b> </p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b>Learn more about employment with Four Seasons:</b></p><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br><br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate
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<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.<br><br>Essential Functions<br><br>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals Take guest orders in the absence of order taker Plate and prepare small food items Perform other tasks or projects as assigned by management Assist with service of food items Assist with set-up and cleaning of operational areas Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed Assist to clean private bars, private bar carts and storerooms. Able to stock and replenish ice for guest rooms. The ability to respect the privacy of all guest rooms. The ability to keep breakage of items to a minimum. The ability to report any unusual incidents, persons or items found or seen on the guest floors. The ability to respond properly in any hotel emergency or safety situation. In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality. Greet guests and be able to provide thorough description of food and beverage items. Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals Take guest orders in the absence of order taker Plate and prepare small food items Perform other tasks or projects as assigned by management Assist with service of food items Assist with set-up and cleaning of operational areas Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed<br><br>Preferred Qualifications And Skills<br><br>1-2 years of experience in related field Excellent command in English, Arabic is an advantage Service Passion for Luxury Hospitality and have an eye to details.<br><br>Our Offering:-<br><br>Opportunities to build a successful career with global potential<br><br>Unique strong culture - diversity of 50 different nationalities<br><br>Living accommodation in a high quality, well-resourced apartment<br><br>Excellent Training and Development opportunities<br><br>Employee Recognition Programs<br><br>Complimentary nights at FS Hotels Worldwide<br><br>Paid annual home leave tickets<br><br>Complimentary meals in employee restaurants<br><br>Free transportation to work<br><br>Medical coverage<br><br> Work Authorization:-<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br> Learn more about employment with Four Seasons:-<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for supporting department in the implementation of Portfolio Risk Appetite framework at Group, Region, Country and various Portfolio levels, monitoring of Risk Appetite and Portfolio performance against Risk appetite metrics as well as taking Risk mitigating actions, ensuring underlying data and reporting processes are effective and accurate, recommending portfolio optimisation by facilitating economic capital Risk contribution concept and portfolio correlations, contributing to portfolio Risk project activities, embedding business objectives ascertaining Risk Appetite and tolerance as they relate to future strategy of the Bank, taking into account the Board’s overall degree of Risk aversion, current financial situation, and external market factors.<br><br>Therefore, Experience In The Following Key Points Is Essential<br><br> Credit Risk Models Portfolio Monitoring RAROC (Risk-Adjusted Return on Capital) Data Analysis and Problem Solving<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - -<br><br>Bring insightful judgment in the interpretation of Risk information and its impact on the business model of the<br><br>Bank.<br><br>Management of fundamental prudential Risks of the Bank’s credit Risk<br><br>Support in the oversight and formulation of advice to the Senior Management on the current Risk exposures of<br><br>the Bank and future Risk strategy with due consideration to the current and prospective macroeconomic and<br><br>financial environment.<br><br>Continuously rate / highlight the high Risk sectors/ industries/ customer segments and take adequate and timely<br><br>mitigating actions / recommendations to reduce, diversify, shifting of these Risks.<br><br>Assess independently from business line executives, and with due regard to materiality, whether a proposed<br><br>product launch or the pricing of Risk in particular transactions is consistent with the Risk tolerance determined by<br><br>the Senior Management.<br><br>Implements KPI’s and best practices for Portfolio Risk Performance.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Coordinate with Compliance to obtain updates on regulatory changes pertaining to Risk to assess their impact on<br><br>the Group’s different portfolio Risk profiles.<br><br>To assist customers in all their queries on Bank’s product and seek solution to their requests.<br><br>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.<br><br>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.<br><br> Internal (Processes, Products, Regulatory): - - - - -<br><br>Review and propose necessary changes to the existing portfolio management techniques and procedures for the<br><br>domestic and overseas business in light of changing market conditions based on Basel Committee<br><br>recommendations/ other best practices and QCB or any host regulator regulations and guidelines to ensure that a<br><br>sound environment for identifying, assessing, measuring, monitoring and controlling Risk is in place.<br><br>Introduce a mechanism for periodic reporting of the Group’s portfolio quality trends to the relevant management<br><br>levels.<br><br>In coordination with Credit, and other division heads, oversee the establishment of a portfolio limits structure<br><br>(sector, industry, product, currency, country, region etc.) for the Group for approvals and for managing the Risk<br><br>concentrations.<br><br>In coordination with different bodies in the Bank ensure availability of the necessary tools, systems, and MI reports<br><br>adequate for monitoring of limits that relate to borrowers, counterparties, cross-border Group entities and more<br><br>specifically excess over limit, past due loans, expired facilities, classification of advances per credit rating criteria,<br><br>related party exposure and credit concentration, .<br><br>Assist in identifying undue Credit Risk concentrations and in implementing new Portfolio Credit Risk Management<br><br>technologies. Reviews credit concentrations by asset segmentation in terms of credit facilities, industry sectors,<br><br>past due ageing and collateral coverages,<br><br> Learning & Knowledge: - Possess superior knowledge of portfolio credit Risk Management best practices including but not limited to<br><br>pertinent Basel II & Basel III Framework. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Has the ability to develop, plan, and implement short-and long-term goals. - Can work independently but at the same time could be a strong team contributor.<br><br>Education And Experience Requirements<br><br> Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - Professional certification such as FRM, CPA, and CFA etc. is a plus. - At least 10 years of experience in international banking with specific focus on Credit Risk & Portfolio Management.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
???? Welcome to Your Next Adventure!<br><br>Snoonu is Qatar's superapp—and social is where our brand comes to life every single day.<br><br>We're looking for a social-first leader who understands that great brands don't just publish content—they create conversations, shape culture, and build communities people genuinely want to be part of.<br><br>You'll lead Snoonu's entire social ecosystem, from content strategy and community engagement to influencer marketing and paid social awareness. You'll oversee both Snoonu and Snoonu City, ensuring every platform has a clear purpose, every campaign earns attention, and every piece of content strengthens our brand.<br><br>This role is equal parts strategist, creative director, trend forecaster, data-driven marketer, and team leader.<br><br>If you're constantly spotting trends before they happen, thinking in content series instead of individual posts, and asking "How do we make people share this?"—we'd love to meet you.<br><br>???? What You’ll Get Your Hands On<br><br>Social Media Strategy<br><br>Own the social media vision and strategy across Snoonu and Snoonu City. Define each brand's tone of voice, content pillars, and platform strategy across Instagram, Tik Tok, Snapchat, X, Linked In, and emerging platforms. Build content strategies that balance brand storytelling, entertainment, community engagement, and business objectives. Develop monthly and annual editorial calendars aligned with marketing campaigns, partnerships, product launches, and seasonal moments. Continuously identify cultural moments, trends, and platform opportunities to keep Snoonu relevant and ahead of the conversation. Ensure consistency across every social touchpoint while adapting content natively for each platform.<br><br>Content & Creative Leadership<br><br>Lead the social content strategy from concept to publication. Partner closely with Creative, Production, PR, CRM, Brand, and Product Marketing teams to develop integrated campaigns. Brief, review, and elevate all social content to ensure it meets Snoonu's creative standards. Build repeatable content formats and social-first franchises that audiences recognize and anticipate. Champion experimentation by testing new formats, creators, technologies, and platform features. Ensure every campaign has a strong social-first execution that drives conversation, engagement, and shareability.<br><br>Community Management<br><br>Own Snoonu's community management strategy across all platforms. Develop engagement frameworks that turn followers into loyal brand advocates. Monitor conversations, customer sentiment, and emerging trends to identify opportunities and risks. Ensure every interaction reflects Snoonu's tone of voice and brand personality. Build initiatives that encourage user-generated content, advocacy, and community participation.<br><br>Influencer Marketing<br><br>Develop and lead Snoonu's influencer strategy across Qatar and the GCC. Build long-term relationships with creators across all tiers—from nano influencers to celebrities. Identify, negotiate, onboard, and manage influencer partnerships aligned with Snoonu's brand positioning. Ensure influencer campaigns prioritize authenticity, creativity, and measurable brand impact. Continuously grow Snoonu's creator ecosystem while maintaining high quality standards. Measure influencer performance through engagement quality, earned reach, content performance, and brand impact.<br><br>Paid Social Leadership (Awareness)<br><br>Lead Snoonu's paid social strategy to maximize brand awareness, reach, and visibility across key platforms. Ensure paid amplification works seamlessly with organic social to extend the reach and impact of brand campaigns. Define awareness campaign objectives, target audiences, budget allocation, and amplification strategies in collaboration with the Senior Paid Social Media Executive. Monitor and optimize awareness metrics including reach, impressions, video views, frequency, CPM, and brand engagement. Continuously test audiences, creatives, formats, and placements to improve campaign effectiveness and maximize brand impact.<br><br>????♂️ The Magic You Bring<br><br>7–10 years of experience in Social Media, Digital Marketing, or Content Strategy. Minimum 3 years leading high-performing social media teams. Deep understanding of Gulf social media culture, trends, and platform behaviors. Proven track record of growing consumer brand accounts organically. Experience developing and managing influencer programs end-to-end. Strong understanding of Meta, Tik Tok, Snapchat, X, and Linked In ecosystems. Experience leading integrated organic and paid awareness strategies. Strong analytical mindset with the ability to turn insights into actionable recommendations. Excellent leadership, communication, and stakeholder management skills. Fluent in Arabic and English.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Snoonu is Qatar's superapp—and social is where our brand comes to life every single day.<br><br>We're looking for a social-first leader who understands that great brands don't just publish content—they create conversations, shape culture, and build communities people genuinely want to be part of.<br><br>You'll lead Snoonu's entire social ecosystem, from content strategy and community engagement to influencer marketing and paid social awareness. You'll oversee both Snoonu and Snoonu City, ensuring every platform has a clear purpose, every campaign earns attention, and every piece of content strengthens our brand.<br><br>This role is equal parts strategist, creative director, trend forecaster, data-driven marketer, and team leader.<br><br>If you're constantly spotting trends before they happen, thinking in content series instead of individual posts, and asking "How do we make people share this?"—we'd love to meet you.<br><br>???? What You’ll Get Your Hands On<br><br>Social Media Strategy<br><br>Own the social media vision and strategy across Snoonu and Snoonu City. Define each brand's tone of voice, content pillars, and platform strategy across Instagram, Tik Tok, Snapchat, X, Linked In, and emerging platforms. Build content strategies that balance brand storytelling, entertainment, community engagement, and business objectives. Develop monthly and annual editorial calendars aligned with marketing campaigns, partnerships, product launches, and seasonal moments. Continuously identify cultural moments, trends, and platform opportunities to keep Snoonu relevant and ahead of the conversation. Ensure consistency across every social touchpoint while adapting content natively for each platform.<br><br>Content & Creative Leadership<br><br>Lead the social content strategy from concept to publication. Partner closely with Creative, Production, PR, CRM, Brand, and Product Marketing teams to develop integrated campaigns. Brief, review, and elevate all social content to ensure it meets Snoonu's creative standards. Build repeatable content formats and social-first franchises that audiences recognize and anticipate. Champion experimentation by testing new formats, creators, technologies, and platform features. Ensure every campaign has a strong social-first execution that drives conversation, engagement, and shareability.<br><br>Community Management<br><br>Own Snoonu's community management strategy across all platforms. Develop engagement frameworks that turn followers into loyal brand advocates. Monitor conversations, customer sentiment, and emerging trends to identify opportunities and risks. Ensure every interaction reflects Snoonu's tone of voice and brand personality. Build initiatives that encourage user-generated content, advocacy, and community participation.<br><br>Influencer Marketing<br><br>Develop and lead Snoonu's influencer strategy across Qatar and the GCC. Build long-term relationships with creators across all tiers—from nano influencers to celebrities. Identify, negotiate, onboard, and manage influencer partnerships aligned with Snoonu's brand positioning. Ensure influencer campaigns prioritize authenticity, creativity, and measurable brand impact. Continuously grow Snoonu's creator ecosystem while maintaining high quality standards. Measure influencer performance through engagement quality, earned reach, content performance, and brand impact.<br><br>Paid Social Leadership (Awareness)<br><br>Lead Snoonu's paid social strategy to maximize brand awareness, reach, and visibility across key platforms. Ensure paid amplification works seamlessly with organic social to extend the reach and impact of brand campaigns. Define awareness campaign objectives, target audiences, budget allocation, and amplification strategies in collaboration with the Senior Paid Social Media Executive. Monitor and optimize awareness metrics including reach, impressions, video views, frequency, CPM, and brand engagement. Continuously test audiences, creatives, formats, and placements to improve campaign effectiveness and maximize brand impact.<br><br>????♂️ The Magic You Bring<br><br>7–10 years of experience in Social Media, Digital Marketing, or Content Strategy. Minimum 3 years leading high-performing social media teams. Deep understanding of Gulf social media culture, trends, and platform behaviors. Proven track record of growing consumer brand accounts organically. Experience developing and managing influencer programs end-to-end. Strong understanding of Meta, Tik Tok, Snapchat, X, and Linked In ecosystems. Experience leading integrated organic and paid awareness strategies. Strong analytical mindset with the ability to turn insights into actionable recommendations. Excellent leadership, communication, and stakeholder management skills. Fluent in Arabic and English.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Snoonu is Qatar's superapp—and social is where our brand comes to life every single day.<br><br>We're looking for a social-first leader who understands that great brands don't just publish content—they create conversations, shape culture, and build communities people genuinely want to be part of.<br><br>You'll lead Snoonu's entire social ecosystem, from content strategy and community engagement to influencer marketing and paid social awareness. You'll oversee both Snoonu and Snoonu City, ensuring every platform has a clear purpose, every campaign earns attention, and every piece of content strengthens our brand.<br><br>This role is equal parts strategist, creative director, trend forecaster, data-driven marketer, and team leader.<br><br>If you're constantly spotting trends before they happen, thinking in content series instead of individual posts, and asking "How do we make people share this?"—we'd love to meet you.<br><br>???? What You’ll Get Your Hands On<br><br>Social Media Strategy<br><br>Own the social media vision and strategy across Snoonu and Snoonu City. Define each brand's tone of voice, content pillars, and platform strategy across Instagram, Tik Tok, Snapchat, X, Linked In, and emerging platforms. Build content strategies that balance brand storytelling, entertainment, community engagement, and business objectives. Develop monthly and annual editorial calendars aligned with marketing campaigns, partnerships, product launches, and seasonal moments. Continuously identify cultural moments, trends, and platform opportunities to keep Snoonu relevant and ahead of the conversation. Ensure consistency across every social touchpoint while adapting content natively for each platform.<br><br>Content & Creative Leadership<br><br>Lead the social content strategy from concept to publication. Partner closely with Creative, Production, PR, CRM, Brand, and Product Marketing teams to develop integrated campaigns. Brief, review, and elevate all social content to ensure it meets Snoonu's creative standards. Build repeatable content formats and social-first franchises that audiences recognize and anticipate. Champion experimentation by testing new formats, creators, technologies, and platform features. Ensure every campaign has a strong social-first execution that drives conversation, engagement, and shareability.<br><br>Community Management<br><br>Own Snoonu's community management strategy across all platforms. Develop engagement frameworks that turn followers into loyal brand advocates. Monitor conversations, customer sentiment, and emerging trends to identify opportunities and risks. Ensure every interaction reflects Snoonu's tone of voice and brand personality. Build initiatives that encourage user-generated content, advocacy, and community participation.<br><br>Influencer Marketing<br><br>Develop and lead Snoonu's influencer strategy across Qatar and the GCC. Build long-term relationships with creators across all tiers—from nano influencers to celebrities. Identify, negotiate, onboard, and manage influencer partnerships aligned with Snoonu's brand positioning. Ensure influencer campaigns prioritize authenticity, creativity, and measurable brand impact. Continuously grow Snoonu's creator ecosystem while maintaining high quality standards. Measure influencer performance through engagement quality, earned reach, content performance, and brand impact.<br><br>Paid Social Leadership (Awareness)<br><br>Lead Snoonu's paid social strategy to maximize brand awareness, reach, and visibility across key platforms. Ensure paid amplification works seamlessly with organic social to extend the reach and impact of brand campaigns. Define awareness campaign objectives, target audiences, budget allocation, and amplification strategies in collaboration with the Senior Paid Social Media Executive. Monitor and optimize awareness metrics including reach, impressions, video views, frequency, CPM, and brand engagement. Continuously test audiences, creatives, formats, and placements to improve campaign effectiveness and maximize brand impact.<br><br>????♂️ The Magic You Bring<br><br>7–10 years of experience in Social Media, Digital Marketing, or Content Strategy. Minimum 3 years leading high-performing social media teams. Deep understanding of Gulf social media culture, trends, and platform behaviors. Proven track record of growing consumer brand accounts organically. Experience developing and managing influencer programs end-to-end. Strong understanding of Meta, Tik Tok, Snapchat, X, and Linked In ecosystems. Experience leading integrated organic and paid awareness strategies. Strong analytical mindset with the ability to turn insights into actionable recommendations. Excellent leadership, communication, and stakeholder management skills. Fluent in Arabic and English.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible to support and Provide the vendor contracts, product licensing and maintain a budget ledger. Specifically the incumbent will be responsible to support, provide vendor contracts, and monitor SLAs for services and products provided to GIS. The incumbent manage GIS software procurement process and licensing lifecycle ensuring that all products remain licensed with sufficient capacity and monitor and provides analysis and advice to GIS management concerning budget variances and potential revenue or expenditure exposures that would affect the overall surplus/deficit position of the department.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Responsible for coordinating all aspects of the budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Participate and support the teams in contract negotiations as part of vendor selection process. - Negotiate on contract value so that it is commensurate with the statement of work and derive maximum business value for QNB - Act within the limits of the powers delegated to the incumbent. - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): - Coordinate with Senior Vice President Group Risk Project Management in the department’s annual budgeting process - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Provides supporting financial information and undertakes analysis as required to support internal departments including the preparation of applications for funding for capital infrastructure and other projects. - Provide Budget information to all GIS personnel. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): - Conducts research and analysis of financial and budget matters relating to Finance policies and objectives, and makes recommendations to senior staff. - Maintain all license and contracts with vendors and ensure compliance of GIS to this requirement. - Prepare Weekly, Monthly and yearly budget reports for management review. - Process all the vendor invoices in a timely manner. - Coordinate with Tender committee and GFCD for verifying of the budget information. Learning & Knowledge: - Remain current on the best practices of budget and financial management. - Constantly try and improve GIS contractual and service level agreement terms and conditions to best suit the business requirements - Constantly try to develop newer techniques to manage vendors. - Build newer channels internally to validate services delivered by vendor are up to the expectation of GIS and other business units. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank Other: - Possess good knowledge and experience in Finance and Budgeting. - Maintain a good knowledge to perform capacity modeling and trend analysis to predict the demand for GIS Services and predict the effects of demand on performance service levels. - High level understanding of IT systems and relative performance. - Good understanding of suitable solutions to improve the efficiency and effectiveness of capacity management process. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to financial and budget planning. - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Act as the primarily liaison between GIS and vendors to track invoicing against services and products delivered.<br><br>Education And Experience Requirements<br><br> Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). At least 4 years of Experience in Budget Management including at least 2 years of experience in IT and IS Related areas - ITIL foundation certificate is a must and ITIL practioner or ITIL Expert is a plus. Consulting experience in a capacity/performance discipline is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible to support and Provide the vendor contracts, product licensing and maintain a budget ledger. Specifically the incumbent will be responsible to support, provide vendor contracts, and monitor SLAs for services and products provided to GIS. The incumbent manage GIS software procurement process and licensing lifecycle ensuring that all products remain licensed with sufficient capacity and monitor and provides analysis and advice to GIS management concerning budget variances and potential revenue or expenditure exposures that would affect the overall surplus/deficit position of the department.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Responsible for coordinating all aspects of the budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Participate and support the teams in contract negotiations as part of vendor selection process. - Negotiate on contract value so that it is commensurate with the statement of work and derive maximum business value for QNB - Act within the limits of the powers delegated to the incumbent. - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): - Coordinate with Senior Vice President Group Risk Project Management in the department’s annual budgeting process - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Provides supporting financial information and undertakes analysis as required to support internal departments including the preparation of applications for funding for capital infrastructure and other projects. - Provide Budget information to all GIS personnel. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): - Conducts research and analysis of financial and budget matters relating to Finance policies and objectives, and makes recommendations to senior staff. - Maintain all license and contracts with vendors and ensure compliance of GIS to this requirement. - Prepare Weekly, Monthly and yearly budget reports for management review. - Process all the vendor invoices in a timely manner. - Coordinate with Tender committee and GFCD for verifying of the budget information. Learning & Knowledge: - Remain current on the best practices of budget and financial management. - Constantly try and improve GIS contractual and service level agreement terms and conditions to best suit the business requirements - Constantly try to develop newer techniques to manage vendors. - Build newer channels internally to validate services delivered by vendor are up to the expectation of GIS and other business units. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank Other: - Possess good knowledge and experience in Finance and Budgeting. - Maintain a good knowledge to perform capacity modeling and trend analysis to predict the demand for GIS Services and predict the effects of demand on performance service levels. - High level understanding of IT systems and relative performance. - Good understanding of suitable solutions to improve the efficiency and effectiveness of capacity management process. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to financial and budget planning. - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Act as the primarily liaison between GIS and vendors to track invoicing against services and products delivered.<br><br>Education And Experience Requirements<br><br> Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). At least 4 years of Experience in Budget Management including at least 2 years of experience in IT and IS Related areas - ITIL foundation certificate is a must and ITIL practioner or ITIL Expert is a plus. Consulting experience in a capacity/performance discipline is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<h2 class="h5">Job description</h2>
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<span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction & Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket & SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base & Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience & Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance & Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email & chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer & Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.<br><br>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:<br><br>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br><br>Join our Team<br><br>Work on a team that is built on mutual respect, collaboration and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998. <br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Responsibilities<br><br>Four Seasons Resort and Residences at The Pearl-Qatar is seeking an Assistant Security Manager who will be accountable for the security and safety measures throughout the resort. Will maintain strategic oversight of every aspect of the resort's physical security and safety for guests, employees, assets and reputation including staffing, budgets, protocols and procedures as well as crisis management.<br><br>Job Description<br><br>Manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel, and property. Review and conduct performance evaluations for Security staff. Implement all policies and procedures regarding security and safety. Design and implement preventive safety and security programs. Prevent situations that could jeopardize the reputation of the hotel. Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective and write a comprehensive report. Manage and coach the security team With support from upper management, manage all problems and complaints that may be brought to your attention by guests; Be well versed as per procedures and communicate them as needed. Motivate, supervise and coach the security team; Support the Director of Security with regards to scheduling, holiday management, overtime management always while keeping in the mind hotel operational needs; Actively participate in department meetings and prepare appropriate summaries; As per Four Seasons standards, offer guests a pleasant, efficient and professional service; Act as a support in the onboarding and training process of new employees and help them complete their tasks; Help guests who are experiencing problems with their in-room safe; Help guests access their rooms in the event of a lost or defective room key; Welcome visitors, contractors, external vendors and register them in the visitors log; Help direct visitors and guests upon arrival at the hotel and answer any questions they may have; Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules; Ensure that the security spaces and employee entrances are kept clean at all times; <br><br>Preferred Qualifications And Skills<br><br>1-2 Years of experience in a similar position with a Luxury Hotel or resort The ideal candidate will have an outgoing personality and a can-do approach to any task! Requires reading, writing and oral proficiency in the English language, Arabic is a preferred asset Degree & Diploma is preferred but not required <br><br>Our Offering<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for assisting in providing tax compliance and related advisory services linked to the internal aspects of policies, procedures, systems and controls and to act in a pro-active manner toward any regulatory changes in the banking industry and facts, for both local and international environments. Moreover, he/she will be responsible for all tax compliance coordination role on QNB overseas branches and subsidiaries and support them in different tax related projects to satisfy the regulatory requirements and meet the reporting needs according to the fixed deadlines and the due quality.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Responsible for assisting in delivering adequate tax compliance advisory services provided to business related to the policies and procedures along with any legal aspects involving tax matters. Assist in delivering all tax compliance and reporting programs including but not limited to FATCA, CRS, UK FATCA, UK CDOT, OECD Standards. Assist in tracking Tax Compliance Programs-related client documents, monitoring expirations, identifying renewal requirements and working with Client Service to obtain and validate updated documents and records; Assist in the problem solving and helpdesk operations related to tax compliance. Implements KPI’s and best practices for Senior Associate, Tax Compliance. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the relevant bodies/entities on a continuous basis, to resolve the queries/ respond to issues raised by them. Answer the different enquiries from the correspondent banks related to tax compliance Work closely with Corporate, Treasury and Syndication team to satisfy all tax related requirements before entering new deal Assist in providing training and technical assistance to concerned staff to enhance their capacity to strategically plan the Bank oversight, conduct awareness programs. Assist in Maximizing the effectiveness of the tax reporting IT infrastructure and suggest continuous enhancements. Internal (Processes, Products, Regulatory): Ensure adequate delivery and feedback on the Group’s policies, procedures based on all compliance requirements along with the international best practice. Report the results of compliance advisory efforts of all entities to the Senior Manager Tax Compliance. Report on a regular basis to the Manager/Senior Manager Tax Compliance regarding non- compliance risks, identified breaches and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee. Assist in The implementation of an appropriate system to follow up the tax issues raised against the bank in order to assess their impact and to detect the non-compliance cases that led to such situation. Suggest topics and subjects to be added to the training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices Assist in the establishment of a mechanism to follow up on all the tax regulatory and instructions changes for all the financial services operations, locally and internationally; Work closely with Information Technology to identify the new tax reporting requirements and reflect them in QNB tax reporting platform Work closely with AML/CTF team to explore capabilities of the AML/CTF framework and IT platform to enhance the customers identification for tax reporting purposes Learning & Knowledge: Maintain an understanding of all pertinent laws, tax regulations, policies/ procedures and applicable best practices pertaining to the Group’s operations/ activities locally and internationally. Provision of inputs on Department’s training plan and thereby develop/ enhance the skill sets of Group Compliance personnel and provide them with opportunities for career development. Also, identify areas for professional development of self and other Group Compliance personnel. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Unrestricted access at any time to all information, records, personnel and property in Qatar and overseas (as and when applicable) that is required for the effective discharge of his responsibilities. Shall we refer to subsidiaries, Maintain utmost confidentiality with respect to the information obtained during the day-to-day performance of his duties/ responsibilities. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time<br><br>Education/Experience Requirements<br><br>Education and Experience Requirements<br><br> Bachelor degree with relevant professional qualifications such as CAMS/CPA/ CCO/ CIA. A minimum of 2 years’ experience in a major banking institution or in a consultancy firm. In depth knowledge of banking policies/ procedures, regulatory and best practice pronouncements pertaining to tax compliance, Governance and international tax programs Accounting or similar professional qualification is advantageous for some, but not all, roles Excellent oral and written communication skills (including report writing) in English and Arabic. Knowledge of additional foreign languages (French) would be desirable. Ability to analyze the impact of changes in the relevant regulations on the Group’s compliance risk profile for the Group's operations. Planning, organizing and analytical ability. Personal integrity and self-management.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br><br>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.<br><br>Join our Team<br><br>Work on a team that is built on mutual respect, collaboration, and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for. <br><br>Four Seasons Resort And Residences At The Pearl Qatar<br><br>This project includes 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>The Four Seasons Resort and Residences at The Pearl Qatar is looking for Public Area Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.<br><br>Essential Functions<br><br>Keep the lobby and restrooms neat, clean and well supplied. Spot clean all furniture and keep it in its proper place. Offer assistance to any guest in a courteous and friendly manner. Maintain a neat and clean personal appearance. Maintain all equipment and supplies and use them in a proper manner. Fold towels for restrooms. Respond properly in any hotel emergency or safety situation. Complete any project assigned by management and staff. Fill all wet products in both men's and women's locker rooms daily Roll bath towels and place on towel credenza and ensure it is replenished through out the day Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas. Performs floor care. Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble and brass. Cleans and shampoos carpet. Vacuums hallways and offices. Removes trash from designated areas and disposes trash in a central area Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper. Gives assistance to Guest Room Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests Provides genuine hospitality and recognition in the work area. Promotes hotel services and products Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately Reports any damages/repairs/maintenance needs Reports to your managers anything or anyone suspicious and a Health and Safety hazard Carries out any other cleaning duties as specified by your manager Works harmoniously and professionally with co-workers and hotel employees<br><br>Preferred Qualifications And Skills<br><br>Degree Holder, preferably in hotel & tourism management1-3 years of experience in related field Excellent command in English, Arabic is an advantage <br><br>Our Offering:-<br><br>Opportunities to build a successful career with global potential<br><br>Unique strong culture - diversity of 50 different nationalities<br><br>Living accommodation in a high quality, well-resourced apartment<br><br>Excellent Training and Development opportunities<br><br>Employee Recognition Programs<br><br>Complimentary nights at FS Hotels Worldwide<br><br>Paid annual home leave tickets<br><br>Complimentary meals in employee restaurants<br><br>Free transportation to work<br><br>Medical coverage<br><br> Work Authorization:-<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br> Learn more about employment with Four Seasons:-<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for. </p><br><br><br><p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998. </p><br><br><br><p><b><u>Join our Team</u></b> </p><br><br><ul><li><p>Work on a team that is built on mutual respect, collaboration, and excellent service. </p><br><br></li><li><p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests. </p><br><br></li><li><p>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for. </p><br><br></li></ul><br><p><b><u>Four Seasons Resort and Residences at the Pearl Qatar</u></b></p><br><br><p>This property includes 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon. </p><br><br><br><p><b><u>Our Team:</u></b></p><br><br><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. </p><br><br><br><p><b><u>Who We Look For:</u></b> </p><br><br><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. </p><br><br><br><p><b><u>Job Description:</u></b><br>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for<b> Spa Therapist </b>to join our talented pre-opening team! Don't miss this unique opportunity to join our team and be part of the world's leading luxury hotel company.</p><br><br><br><p><b><u>Spa Therapist</u></b></p><br><br><p>An integral member of the Spa Team, the Spa & Wellness Specialist performs body treatments according to established Four Seasons protocols. The Spa & Wellness Specialist also complies with Four Seasons core and culture standards. This position ensures all guests experience pure peace and relaxation. This position also will be well versed on current treatment offerings and spa products, and be able to assist guests with reservations and has the ability to provide insightful advice on treatment options and packages to suit the guest’s wellness needs.</p><br><br><br><p>We are looking for individuals who have a solid knowledge of various treatment protocols</p><br><br><br><p>The therapist position performs body treatments according to established protocols ensuring all guests experience pure peace and relaxation.</p><br><br><br><p>Provide an enjoyable, relaxed and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.</p><br><br><ul><li><p>Greet guests with a warm smile and with professionalism, escort them to the changing room and to the treatment room.</p><br><br></li><li><p>Ensure any treatment and shower room is set up and fully stocked complying with all company standards of service, hygiene and cleanliness.</p><br><br></li><li><p>Perform all facial and body treatments according to standards, being knowledgeable about all Spa products and services offered.</p><br><br></li><li><p>Be familiar with all Hotel services and facilities.</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.</p><br><br></li><li><p>Report any complaints to the management team.</p><br><br></li><li><p>Upsell Spa products considering guests’ needs and departments sales targets.</p><br><br></li><li><p>Maximize department revenue achieving sales targets set by the management team.</p><br><br></li><li><p>Excellent interpersonal skills, team work attitude, an outgoing personality and a can-do approach to any request.</p><br><br></li></ul><p><br>We are looking for individuals that strive for excellence and are highly motivated team players. The ideal candidate will have prior experience in a luxury resort/hotel setting and be able to work in a fast-paced environment. A flexible schedule with the ability to work all shifts, weekends, and holidays is required</p><br><br><br><p><b><u>Our Offering: -</u></b> </p><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid annual home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b><u> Work Authorization: -</u></b> </p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b><u> Learn more about employment with Four Seasons: -</u></b> </p><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster.<br> As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.<br> Why This Role Matters We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.<br> Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster.<br> The technology is only one part of the challenge.<br> The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.<br> As a Senior Product Designer, you'll help define what that future looks like.<br> You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background.<br> Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.<br> This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.<br> What You'll DoDesign experiences that make AI feel trustworthy You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene.<br> Success means customers feel empowered by AI rather than uncertain about it.<br> Turn complex problems into intuitive workflows Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control.<br> You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.<br> Raise the quality bar across the product You'll contribute polished, thoughtful design work that improves the overall quality of the platform.<br> From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.<br> Help customers adopt AI faster The best AI capabilities create no value if users don't trust them enough to use them.<br> You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.<br> Design for Arabic-first enterprise users You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.<br> Build systems, not just screens You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.<br> We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.<br> Use research to inform decisions You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior.<br> We care about evidence and outcomes more than opinions.<br> Elevate the people around you We believe great design teams improve together.<br> You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.<br> The Challenges You'll Tackle Some of the questions you'll be helping us answer include: How do users remain in control when AI can act independently?<br> When should an AI agent ask for approval versus acting autonomously?<br> How do we communicate uncertainty, confidence, and reasoning without overwhelming users?<br> How do we design graceful recovery experiences when AI gets things wrong?<br> How do we reduce cognitive load instead of simply moving it elsewhere?<br> How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?<br> How do we create AI experiences that feel equally natural in Arabic and English?<br> These are not solved problems.<br> You'll help define the answers.<br> Who You Are You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.<br> You likely bring: 5+ years of experience designing B2B SaaS or enterprise software products.<br> A portfolio that demonstrates strong product thinking, not just attractive interfaces.<br> We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.<br> Strong UX and interaction design skills.<br> You naturally think through workflows, states, edge cases, and user behavior.<br> Excellent visual design craft.<br> You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.<br> Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.<br> Experience conducting or contributing meaningfully to user research and usability testing.<br> The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.<br> Comfort operating in ambiguity.<br> You can take loosely defined challenges and create clarity, structure, and momentum.<br> Strong communication skills.<br> You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.<br> Beyond experience, you'll thrive here if: You're curious and continuously learning.<br> You seek feedback and give it constructively.<br> You care more about solving customer problems than protecting your ideas.<br> You're comfortable taking ownership and moving work forward without waiting for perfect instructions.<br> You enjoy collaborating with people who challenge your thinking and raise your standards.<br> You measure success by the impact your work creates, not just the volume of work produced.<br> Bonus Points While not required, we'd be particularly excited if you have experience with: AI products, copilots, agents, or autonomous systems.<br> Designing experiences that communicate AI confidence, reasoning, and uncertainty.<br> RTL and Arabic-first product design.<br> Design systems and platform-scale design thinking.<br> Responsible AI, explainability, or AI ethics principles.<br> SaaS businesses serving enterprise customers in the Middle East.<br> What You Can Expect From Us At Lucidya, designers are not here to make screens look better after decisions have already been made.<br> You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.<br> You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.<br> What the Hiring Process Will Look Like 1.<br> Introductory Conversation 2.<br> Hiring Manager Interview 3.<br> Practical Design Exercise - Case study A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.<br> 4. Final Conversations 5.<br> Culture Fit / Offer Stage</span> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>About The Role<br><br>The Barista provide expert knowledge of coffees and pastries. They create and serve hot or cold beverages, often tailored to the guest's preferences. We are looking for a candidate who has can-do attitude and interpersonal skills, who has an eye for details and experience with similar Luxury setting.<br><br>What You Will Do<br><br>Excellent listening and communication skills to effectively interact with coworkers and customers Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors Time management and organizational skills to work efficiently and effectively in a high-volume workplace<br><br>What You Bring<br><br>Degree Holder, preferably in hotel and restaurant management 2-4 years of experience in Restaurant and Bar Excellent command of English, Arabic is an advantage <br><br>What We Offer<br><br>Opportunities to build a successful career with global potential<br><br>Unique strong culture - diversity of 50 different nationalities<br><br>Living accommodation in a high quality, well-resourced apartment<br><br>Excellent Training and Development opportunities<br><br>Employee Recognition Programs<br><br>Complimentary nights at FS Hotels Worldwide<br><br>Paid home leave tickets<br><br>Complimentary meals in employee restaurants<br><br>Free transportation to work<br><br>Medical coverage<br><br>Work Authorization<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs<br><br>Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Job Description<br><br>The Cyber Security Analyst is responsible for monitoring cyber security solutions triaging alerts to enable swift responses to incidents and the improved effectiveness and efficiency of detectors. The successful candidate will have a good technical knowledge of cyber systems and an interest in becoming an expert in cyber security. They should possess a good knowledge of different technologies and maintain an awareness of latest threats within industry.<br><br>Responsibilities<br><br>Roles and Responsibilities<br><br>Monitor and analyze cybersecurity alerts, events, and potential security incidents. Triage security alerts and create or update cases in the case management system to accurately document triggered alarms and detected threats. Ensure that all case information is complete, accurate, and up to date. Notify customers of security incidents and required mitigation activities, and support incident response throughout all phases of the incident management process by following established SOC procedures. Follow up on notifications, requests for information, and remediation activities to ensure timely resolution. Escalate incidents to Senior Analysts for further analysis, investigation, and guidance when required. Track and update cases and service requests based on new information, investigation findings, and stakeholder feedback. Coordinate with internal and external stakeholders to build and maintain positive working relationships. Support Senior Analysts in preparing Post-Incident Reviews (PIRs) and developing ad-hoc reports, dashboards, and metrics to measure and improve SOC operational effectiveness. Identify opportunities to improve processes, procedures, and services to enhance operational efficiency and continuously add value for customers.<br><br>Qualifications<br><br>Educational Qualifications<br><br>Relevant degree in Information Technology, Computer Science, Cybersecurity, or a related field. One or more relevant industry certifications.<br><br>Required Skills<br><br>A strong desire to learn about different security technologies and understand how security operations function. A passion for information security and a commitment to developing a career in this field. Reliability, accountability, and a strong work ethic. Well-developed logical and analytical thinking skills, with the ability to investigate and analyze security incidents. Ability to work in a shift-based schedule. Excellent written and verbal communication skills in English. Good understanding of TCP/IP network traffic and event log analysis. Good understanding of operating systems, network architecture, and common system design principles. Understanding of general cybersecurity threats, vulnerabilities, and exploits, along with appropriate mitigation techniques.<br><br>Desirable Skills & Experience<br><br>Familiarity with and experience working within the region. Previous experience working for a Managed Security Services Provider (MSSP) or Managed Detection and Response (MDR) provider. Experience working in a continuous 24/7 operations environment. Familiarity and hands-on experience with multiple Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) solutions. One or more relevant industry certifications, such as GSEC, CySA+, CSA, or equivalent.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar