Solar Power Engineer Jobs in Qatar
2134 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><span><span>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work </span><span>for,</span><span> every year since the survey began in 1998.</span></span></p><br><br><br><p><span><span>In the words of Isadore Sharp, Founder and </span><span>Chairman</span><span> of Four Seasons Hotels and Resorts:</span></span></p><br><br><br><p><span><span>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, </span><span>religion</span><span> and culture. </span><span>It’s</span><span> the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</span></span></p><br><br><br><p><u><span>Join our Team</span></u></p><br><br><ul><li><p><span><span>Work on a team that is built on mutual respect, collaboration</span><span>, excellent</span><span> service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.</span></span></p><br><br></li></ul><br><br><p><u><span>Four Seasons Hotel </span><span>Doha:</span></u></p><br><br><br><p><span><span>Gazing over the Arabian Gulf, with </span><span>a private beach</span><span> and marina curving at its feet, Four Seasons Hotel Doha is a </span><span>traveler’s</span><span> haven fashioned to the finest international standards. It is the centerpiece of Doha’s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 23</span><span>7</span><span> guest rooms overlooking land and sea, </span><span>nearly a</span><span> quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st century conveniences.</span></span></p><br><br><br><p><u><span>Our </span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We </span><span>demonstrate</span><span> our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business </span><span>associates</span><span> and colleagues, we </span><span>seek</span><span> to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent </span><span>service</span><span> and </span><span>passion</span><span>. </span></span></p><br><br><br><br><p><u><span>Who We Look For: </span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job </span><span>Description:</span></u></p><br><br><br><ul><li><p><span><span>The </span><span>Commi</span><span>s</span><span>I</span><span>is an essential member of the culinary team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span> preparation of ingredients</span><span>, </span><span>sauces</span><span> and various dishes relevant to recipes ensuring Four Seasons consistency and quality. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct regular inventory checks; ensuring ingredients are up to quality standard, </span><span>properly stored</span><span> and </span><span>used appropriately.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support kitchen staff through efficient food production and </span><span>timely</span><span> service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare assigned workstations prior to service hours, ensuring </span><span>necessary</span><span> tools are readily available.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support the Four Seasons’ sustainability goals by minimizing food waste and conducting </span><span>appropriate disposal</span><span> of kitchen waste.</span></span></p><br><br></li></ul><br><br><br><p><u><span>Preferred Qualifications and Skills</span><span>:</span></u></p><br><br><br><ul><li><p><span><span>Degree</span><span>/d</span><span>iploma in </span><span>culinary</span><span> arts/h</span><span>otel </span><span>m</span><span>anagement</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>2 </span><span>y</span><span>ears of experience in a similar position with a </span><span>l</span><span>uxury </span><span>h</span><span>otel or resort</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Certified knowledge of food and personal hygiene practices. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ability to perform this position to Four Seasons Standards is </span><span>required</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral </span><span>proficiency</span><span> in the English language.</span></span></p><br><br></li></ul><br><br><br><p><u><span>Our </span><span>Offering:</span></u></p><br><br><br><ul><li><p><span><span>Opportunities to build a successful career with global potential </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique </span><span>strong culture - diversity of </span><span>50</span><span> different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>Work </span><span>Authorization:</span></u></p><br><br><br><p><span><span>Hotel will apply for the work authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four </span><span>Seasons</span><span>:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.</p><br><ul><li>Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards</li><li>Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning.</li><li>Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements.</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders.</li><li>Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems.</li><li>Lead emergency response planning and coordinate fire drills to ensure organizational readiness</li><li>Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures</li><li>Manage and mentor fire safety personnel, providing training and performance guidance</li><li>Prepare and present fire safety reports to senior management and regulatory authorities</li><li>Ensure compliance with local fire codes, building regulations, and occupational health and safety standards</li><li>Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols</li><li>Stay current with evolving fire safety regulations and industry best practices in the region</li></ul><br>Qualifications<br><ul><li>Minimum 12 years of professional experience in fire safety management or related safety disciplines</li><li>Proven expertise in fire safety systems, including suppression, detection, and alarm systems</li><li>Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East</li><li>Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits</li><li>Proficiency in emergency response planning and incident investigation methodologies</li><li>Excellent leadership and team management skills with the ability to motivate and develop staff</li><li>Advanced proficiency in fire safety documentation, reporting, and data analysis</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication and interpersonal skills in English</li><li>Project management experience with the ability to manage multiple initiatives simultaneously</li><li>Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent)</li><li>Experience working in large-scale industrial, commercial, or institutional facilities</li><li>Familiarity with international fire safety standards and best practices</li><li>Proficiency in safety management software and Microsoft Office applications</li><li>Ability to work collaboratively with cross-functional teams and external regulatory agencies</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p>We are currently seeking a <b>Sales Manager</b> to join our <b>Cluster Sales team</b> at <b>Four Seasons Hotels Qatar</b>, representing <b>Four Seasons Hotel Doha</b> and <b>Four Seasons Resort and Residences at The Pearl‑Qatar</b>. This position reports directly to the <b>Senior Director of Sales</b> and plays a key role in driving revenue performance across both properties.</p><br><br><ul><li><p>Administer the sales program of the hotel</p><br><br></li><li><p>Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan.</p><br><br></li><li><p>Actively participates in achieving the departmental goals, which contribute to the Hotels budgets.</p><br><br></li><li><p>To solicit from assigned local corporate/ long stays / group/ leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities.</p><br><br></li><li><p>To write strategic sales action plans for assigned local corporate/ long stays / group/ leisure segments.</p><br><br></li><li><p>Closely monitors accounts revenue and business productions</p><br><br></li><li><p>Maximizes up-selling opportunities whenever possible.</p><br><br></li><li><p>Attends related work functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.</p><br><br></li><li><p>Plans sales trips, under the direct approval of Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. The Sales Manager reports to the Director of Sales on potential markets, which need coverage.</p><br><br></li><li><p>Reviews direct competition and conducts regular research.</p><br><br></li><li><p>With the assistance of the office supporting staff to keep and maintain the hotel data base and Central Information System in the most efficient and effective manner.</p><br><br></li><li><p>Complete weekly Golden S&C sales calls report.</p><br><br></li><li><p>To maintain an up-to-date record of all account corporate profiles on Golden S&C.</p><br><br></li><li><p>Conduct telemarketing and research from internet and internal resources to qualify accounts.</p><br><br></li><li><p>To project a professional image when representing The Hotel. </p><br><br></li><li><p>Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary.</p><br><br></li><li><p>Handle any duties as designated by the Director of Sales.</p><br><br></li><li><p>Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.</p><br><br></li><li><p>To strive to meet / exceed sales target set by the Director of Sales.</p><br><br></li><li><p>Carry out the day-to-day sales activities in local corporate/ long stays / group/ leisure segments for rooms under the set policies and procedures.</p><br><br></li><li><p>Develop new accounts by mapping specific business and buying tendencies. </p><br><br></li><li><p>Conducts site inspections.</p><br><br></li><li><p>Maintains close communication with the Meetings and Events team in the group process of their accounts </p><br><br></li><li><p>Attends the pre-event meeting and post-event meeting as required, chaired by Meetings and Events team</p><br><br></li><li><p>To cross-sell other sister properties, F&B, vouchers, SPA whenever possible.</p><br><br></li><li><p>To liaise with all WSOs to generate and follow up on potential sales leads.</p><br><br></li><li><p>Responsible for the training and development of other junior corporate and commercial sales staff the finest professional standard and lead by example.</p><br><br></li><li><p>Create and execute direct sales plan specific for new business development.</p><br><br></li></ul><br><p><b><span><u>What You Bring</u></span></b></p><br><br><ul><li><p>Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role</p><br><br></li><li><p>A bachelor’s degree or equivalent professional qualifications are preferred</p><br><br></li><li><p>Strong communication skills, both verbal and written</p><br><br></li><li><p>Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons Brand Values</p><br><br></li><li><p>Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment</p><br><br></li><li><p>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)</p><br><br></li><li><p>Strong bilingual writing skills, with the ability to communicate clearly and professionally.</p><br><br></li></ul><br><br><p><b><u><span>Our Offering:-</span></u></b> </p><br><br><br><ul><li><p><span>Deeply instilled values-based company culture</span></p><br><br></li><li><p><span>Opportunities to build a successful career with global potential </span> </p><br><br></li><li><p><span>Unique strong culture - diversity of 50 different nationalities</span> </p><br><br></li><li><p><span>Living accommodation in a high-quality, well-resourced apartment</span> </p><br><br></li><li><p><span>Excellent Training and Development opportunities</span></p><br><br></li><li><p><span>Employee Recognition Programs</span><span></span></p><br><br></li><li><p><span>Complimentary nights at FS Hotels Worldwide </span></p><br><br></li><li><p><span>Paid annual home leave tickets</span> </p><br><br></li><li><p><span>Complimentary meals in employee restaurants</span> </p><br><br></li><li><p><span>Free transportation to work</span> </p><br><br></li><li><p><span>Medical coverage</span></p><br><br></li></ul><br><br><p><b><u><span> Work Authorisation:-</span></u></b> </p><br><br><br><p><span>The Hotel will apply for the work authorisation for a successful candidate.</span> </p><br><br><br><p><b><u><span> Learn more about employment with Four Seasons:-</span></u></b></p><br><br><br><p><span>You could also learn more about employment with Four Seasons via the following channels:</span> </p><br><br><p><span>https://www.facebook.com/FourSeasonsJobs</span> </p><br><br><p><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span> </p><br><br><p><span>http://jobs.fourseasons.com</span> </p><br><br><p><span>https://twitter.com/FourSeasonsJobs</span></p><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and collaborative Assistant Resident Engineer to join our dynamic team in Doha, Qatar. In this role, you will play a crucial part in ensuring the successful execution of construction projects by providing on-site supervision, quality assurance, and coordination support. You will work closely with senior engineering staff and contractors to maintain project standards, monitor progress, and ensure compliance with all safety and contractual requirements. This position offers an excellent opportunity to develop your engineering expertise in a fast-paced, professional environment while contributing to significant infrastructure projects.</p><br><ul><li>Supervise and monitor work quality, progress, and adherence to project schedules on site</li><li>Conduct regular inspections to verify that all construction works comply with approved plans, method statements, and safety protocols</li><li>Check and ensure site safety measures are implemented in accordance with supervision plans and regulatory requirements</li><li>Carry out specific inspection tasks and checklists as directed by the Resident Engineer or Senior Resident Engineer</li><li>Coordinate with junior technical staff to verify essential construction elements, including foundation works, structural elements, and finishing works</li><li>Compile and prepare detailed supervision reports, including documentation of non-conformities and corrective actions</li><li>Review and analyze contractor submissions, including technical documents, material certifications, and method statements</li><li>Monitor the work performance of contractor technical staff and provide constructive feedback</li><li>Attend site meetings and project coordination meetings to communicate progress and address concerns</li><li>Coordinate with the design office and other project stakeholders to resolve site-related issues and technical matters</li><li>Conduct factory inspections and material verification as required by project specifications and industry standards</li><li>Maintain organized records of all site activities, inspections, and communications for project documentation</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Construction Engineering, or a related field; or a higher diploma/certificate with equivalent professional qualification</li><li>Minimum 10 years of relevant experience in construction site supervision, engineering, or related field (or 5+ years with diploma-level qualification)</li><li>Demonstrated knowledge of construction methodologies, building codes, and industry standards</li><li>Strong understanding of contractual issues and obligations in construction projects</li><li>Proficiency in reading and interpreting technical drawings, plans, and specifications</li><li>Excellent written and verbal communication skills in English</li><li>Fluency in Arabic (written and spoken) is essential for this Doha-based position</li><li>Proven ability to work independently and take initiative while remaining collaborative with team members</li><li>Strong analytical and problem-solving skills with meticulous attention to detail</li><li>Excellent time management and organizational abilities</li><li>Ability to adapt to dynamic site conditions and changing project requirements</li><li>Experience with site documentation, report writing, and record-keeping</li><li>Willingness to conduct factory inspections and off-site material verification as needed</li><li>Ability to coordinate effectively with multiple parties in a construction environment</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><span><span>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work </span><span>for,</span><span> every year since the survey began in 1998.</span></span></p><br><br><br><p><span><span>In the words of Isadore Sharp, Founder and </span><span>Chairman</span><span> of Four Seasons Hotels and Resorts:</span></span></p><br><br><br><p><span><span>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, </span><span>religion</span><span> and culture. </span><span>It’s</span><span> the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</span></span></p><br><br><br><p><u><span>Join our Team</span></u></p><br><br><ul><li><p><span><span>Work on a team that is built on mutual respect, collaboration</span><span>, excellent</span><span> service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.</span></span></p><br><br></li></ul><br><br><p><u><span>Four Seasons Hotel </span><span>Doha:</span></u></p><br><br><br><p><span><span>Gazing over the Arabian Gulf, with </span><span>a private beach</span><span> and marina curving at its feet, Four Seasons Hotel Doha is a </span><span>traveler’s</span><span> haven fashioned to the finest international standards. It is the centerpiece of Doha’s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 23</span><span>7</span><span> guest rooms overlooking land and sea, </span><span>nearly a</span><span> quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st century conveniences.</span></span></p><br><br><br><p><u><span>Our </span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We </span><span>demonstrate</span><span> our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business </span><span>associates</span><span> and colleagues, we </span><span>seek</span><span> to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent </span><span>service</span><span> and </span><span>passion</span><span>. </span></span></p><br><br><br><br><p><u><span>Who We Look For: </span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job </span><span>Description:</span></u></p><br><br><br><ul><li><p><span><span>The </span><span>Commi</span><span>s</span><span>I</span><span>is an essential member of the culinary team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span> preparation of ingredients</span><span>, </span><span>sauces</span><span> and various dishes relevant to recipes ensuring Four Seasons consistency and quality. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct regular inventory checks; ensuring ingredients are up to quality standard, </span><span>properly stored</span><span> and </span><span>used appropriately.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support kitchen staff through efficient food production and </span><span>timely</span><span> service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare assigned workstations prior to service hours, ensuring </span><span>necessary</span><span> tools are readily available.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support the Four Seasons’ sustainability goals by minimizing food waste and conducting </span><span>appropriate disposal</span><span> of kitchen waste.</span></span></p><br><br></li></ul><br><br><br><p><u><span>Preferred Qualifications and Skills</span><span>:</span></u></p><br><br><br><ul><li><p><span><span>Degree</span><span>/d</span><span>iploma in </span><span>culinary</span><span> arts/h</span><span>otel </span><span>m</span><span>anagement</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>2 </span><span>y</span><span>ears of experience in a similar position with a </span><span>l</span><span>uxury </span><span>h</span><span>otel or resort</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Certified knowledge of food and personal hygiene practices. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ability to perform this position to Four Seasons Standards is </span><span>required</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral </span><span>proficiency</span><span> in the English language.</span></span></p><br><br></li></ul><br><br><br><p><u><span>Our </span><span>Offering:</span></u></p><br><br><br><ul><li><p><span><span>Opportunities to build a successful career with global potential </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique </span><span>strong culture - diversity of </span><span>50</span><span> different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>Work </span><span>Authorization:</span></u></p><br><br><br><p><span><span>Hotel will apply for the work authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four </span><span>Seasons</span><span>:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for assisting the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Assist with analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to<br><br>ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher-end buckets<br><br>(associated with high probability of default). For the lower-end buckets (representing one or two instalments<br><br>overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent<br><br>the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Assist the remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain<br><br>approval from relevant approving authority, negotiate and finalize with customer and implement approved work<br><br>out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Assist the collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders), filing of charges with<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The incumbent will be responsible for supporting department in the implementation of Portfolio Risk Appetite framework at Group, Region, Country and various Portfolio levels, monitoring of Risk Appetite and Portfolio performance against Risk appetite metrics as well as taking Risk mitigating actions, ensuring underlying data and reporting processes are effective and accurate, recommending portfolio optimisation by facilitating economic capital Risk contribution concept and portfolio correlations, contributing to portfolio Risk project activities, embedding business objectives ascertaining Risk Appetite and tolerance as they relate to future strategy of the Bank, taking into account the Board’s overall degree of Risk aversion, current financial situation, and external market factors. </p><br><p>Therefore, experience in the following key points is essential:</p><br><p> <span>• Credit Risk Models</span></p><br><p><span>• Portfolio Monitoring</span></p><br><p><span>• RAROC (Risk-Adjusted Return on Capital)</span></p><br><p><span>• Data Analysis and Problem Solving</span></p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial: - - - - - - - - </p><br><p>Bring insightful judgment in the interpretation of Risk information and its impact on the business model of the </p><br><p>Bank. </p><br><p>Management of fundamental prudential Risks of the Bank’s credit Risk </p><br><p>Support in the oversight and formulation of advice to the Senior Management on the current Risk exposures of </p><br><p>the Bank and future Risk strategy with due consideration to the current and prospective macroeconomic and </p><br><p>financial environment. </p><br><p>Continuously rate / highlight the high Risk sectors/ industries/ customer segments and take adequate and timely </p><br><p>mitigating actions / recommendations to reduce, diversify, shifting of these Risks. </p><br><p>Assess independently from business line executives, and with due regard to materiality, whether a proposed </p><br><p>product launch or the pricing of Risk in particular transactions is consistent with the Risk tolerance determined by </p><br><p>the Senior Management. </p><br><p>Implements KPI’s and best practices for Portfolio Risk Performance. </p><br><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank. </p><br><p>Act within the limits of the powers delegated to the incumbent. </p><br><p>B. Customer (Internal & External): - - - - - </p><br><p>Coordinate with Compliance to obtain updates on regulatory changes pertaining to Risk to assess their impact on </p><br><p>the Group’s different portfolio Risk profiles. </p><br><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time. </p><br><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>C. Internal (Processes, Products, Regulatory): - - - - - </p><br><p>Review and propose necessary changes to the existing portfolio management techniques and procedures for the </p><br><p>domestic and overseas business in light of changing market conditions based on Basel Committee </p><br><p>recommendations/ other best practices and QCB or any host regulator regulations and guidelines to ensure that a </p><br><p>sound environment for identifying, assessing, measuring, monitoring and controlling Risk is in place. </p><br><p>Introduce a mechanism for periodic reporting of the Group’s portfolio quality trends to the relevant management </p><br><p>levels. </p><br><p>In coordination with Credit, and other division heads, oversee the establishment of a portfolio limits structure </p><br><p>(sector, industry, product, currency, country, region etc.) for the Group for approvals and for managing the Risk </p><br><p>concentrations. </p><br><p>In coordination with different bodies in the Bank ensure availability of the necessary tools, systems, and MI reports </p><br><p>adequate for monitoring of limits that relate to borrowers, counterparties, cross-border Group entities and more </p><br><p>specifically excess over limit, past due loans, expired facilities, classification of advances per credit rating criteria, </p><br><p>related party exposure and credit concentration, . </p><br><p>Assist in identifying undue Credit Risk concentrations and in implementing new Portfolio Credit Risk Management </p><br><p>technologies. Reviews credit concentrations by asset segmentation in terms of credit facilities, industry sectors, </p><br><p>past due ageing and collateral coverages,</p><br><p>D. Learning & Knowledge: - Possess superior knowledge of portfolio credit Risk Management best practices including but not limited to </p><br><p>pertinent Basel II & Basel III Framework. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. </p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br><p>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, </p><br><p>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the </p><br><p>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br><p>F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Has the ability to develop, plan, and implement short-and long-term goals. - Can work independently but at the same time could be a strong team contributor. </p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - Professional certification such as FRM, CPA, and CFA etc. is a plus. - At least 10 years of experience in international banking with specific focus on Credit Risk & Portfolio Management.</p><br> <br> <br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate<br><br>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher<br><br>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two<br><br>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely<br><br>basis to prevent the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts,<br><br>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved<br><br>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders),<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for. </p><br><br><br><p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998. </p><br><br><br><p><b><u>Join our Team</u></b> </p><br><br><ul><li><p>Work on a team that is built on mutual respect, collaboration, and excellent service. </p><br><br></li><li><p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests. </p><br><br></li><li><p>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for. </p><br><br></li></ul><br><p><b><u>Four Seasons Resort and Residences at the Pearl Qatar</u></b></p><br><br><p>This property includes 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon. </p><br><br><br><p><b><u>Our Team:</u></b></p><br><br><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. </p><br><br><br><p><b><u>Who We Look For:</u></b> </p><br><br><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. </p><br><br><br><p><b><u>Job Description:</u></b><br>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for<b> Spa Therapist </b>to join our talented pre-opening team! Don't miss this unique opportunity to join our team and be part of the world's leading luxury hotel company.</p><br><br><br><p><b><u>Spa Therapist</u></b></p><br><br><p>An integral member of the Spa Team, the Spa & Wellness Specialist performs body treatments according to established Four Seasons protocols. The Spa & Wellness Specialist also complies with Four Seasons core and culture standards. This position ensures all guests experience pure peace and relaxation. This position also will be well versed on current treatment offerings and spa products, and be able to assist guests with reservations and has the ability to provide insightful advice on treatment options and packages to suit the guest’s wellness needs.</p><br><br><br><p>We are looking for individuals who have a solid knowledge of various treatment protocols</p><br><br><br><p>The therapist position performs body treatments according to established protocols ensuring all guests experience pure peace and relaxation.</p><br><br><br><p>Provide an enjoyable, relaxed and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.</p><br><br><ul><li><p>Greet guests with a warm smile and with professionalism, escort them to the changing room and to the treatment room.</p><br><br></li><li><p>Ensure any treatment and shower room is set up and fully stocked complying with all company standards of service, hygiene and cleanliness.</p><br><br></li><li><p>Perform all facial and body treatments according to standards, being knowledgeable about all Spa products and services offered.</p><br><br></li><li><p>Be familiar with all Hotel services and facilities.</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.</p><br><br></li><li><p>Report any complaints to the management team.</p><br><br></li><li><p>Upsell Spa products considering guests’ needs and departments sales targets.</p><br><br></li><li><p>Maximize department revenue achieving sales targets set by the management team.</p><br><br></li><li><p>Excellent interpersonal skills, team work attitude, an outgoing personality and a can-do approach to any request.</p><br><br></li></ul><p><br>We are looking for individuals that strive for excellence and are highly motivated team players. The ideal candidate will have prior experience in a luxury resort/hotel setting and be able to work in a fast-paced environment. A flexible schedule with the ability to work all shifts, weekends, and holidays is required</p><br><br><br><p><b><u>Our Offering: -</u></b> </p><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid annual home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b><u> Work Authorization: -</u></b> </p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b><u> Learn more about employment with Four Seasons: -</u></b> </p><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate<br><br>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher<br><br>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two<br><br>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely<br><br>basis to prevent the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts,<br><br>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved<br><br>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders),<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><span><span>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work</span><span>for,</span><span>every year since the survey began in 1998.</span></span></p><br><br><br><p><span><span>In the words of Isadore Sharp, Founder and</span><span>Chairman</span><span>of Four Seasons Hotels and Resorts:</span></span></p><br><br><br><p><span><span>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography,</span><span>religion</span><span>and culture.</span><span>It’s</span><span>the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</span></span></p><br><br><br><p><u><span>Join our Team</span></u></p><br><br><ul><li><p><span><span>Work on a team that is built on mutual respect, collaboration</span><span>, excellent</span><span>service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.</span></span></p><br><br></li></ul><br><br><p><u><span>Four Seasons Hotel</span><span>Doha:</span><span>-</span></u></p><br><br><br><p><span><span>Gazing over the Arabian Gulf, with</span><span>a private beach</span><span>and marina curving at its feet, Four Seasons Hotel Doha is a</span><span>traveler’s</span><span>haven fashioned to the finest international standards. It is the centerpiece of Doha’s outstanding waterfront landmark, the West Bay</span><span>business</span><span>and residential complex. Four Seasons is home to 23</span><span>7</span><span>guest rooms overlooking land and sea,</span><span>nearly a</span><span>quarter of which are</span><span>suites</span><span>. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st century conveniences.</span></span></p><br><br><br><p><u><span>Our</span><span>Team:</span><span>-</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><br><br><p><u><span>Who We Look For: </span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us.</span><span>We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span><span>-</span></u></p><br><br><br><p><span><span>The</span><span>Bartende</span><span>r</span><span> is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The</span><span>Bartender position</span><span>provide</span><span>support to Beverage</span><span>Manager.</span></span></p><br><br><br><p><span><span>A bright & passionate bartender who always strives to provide Four Seasons experience to our guests. We believe we have the perfect opportunity for a rising star who feels ready to take on the next role by joining an incredible team of professionals in</span><span>Doha</span><span>.</span></span></p><br><br><br><br><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><br><ul><li><p><span><span>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare and serve a</span><span>selection</span><span>of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and</span><span>established</span><span>Four Seasons Standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Confirm guest orders including any special needs or requests from the lounge server; check completed orders with the guest’s original order.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods;</span><span>maintain</span><span>a working knowledge of liquors, wines,</span><span>beers</span><span>, ports, Armagnac's,</span><span>eau</span><span>de vies, cognacs and specialty drinks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate guest needs,</span><span>ascertain</span><span>satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure stock rotation in the bar is managed on a FIFO basis. Ensure all bar</span><span>counters/fridges</span><span>and equipment are</span><span>maintained</span><span>and kept clean throughout service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comply with</span><span>Four</span><span>Seasons’</span><span>Category One and Category Two Work Rules and Standards of Conduct as</span><span>set forth in</span><span>Employee handbook.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain bars, wine</span><span>cellar</span><span>and</span><span>dispense</span><span>stores upkeep.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be part of the monthly stock take.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure that beverage movement is</span><span>controlled</span><span>and consumption is charged.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Serve food items in the bar area.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Cut fruit and prepare beverage garnishment</span><span>s.</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>WSET</span><span>certified</span><span>will be an advantage.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the English language.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree & Diploma in the Hotel Management</span></span></p><br><br></li></ul><br><br><br><p><span><span>Our</span><span>Offering:-</span></span></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>Work</span><span>Authorization:-</span></u></p><br><br><br><p><span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:-</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for implementing different assurance programs and tools to make sure the strategy of the anti-fraud activities within QNB Group Compliance, is working in an efficient way particularly in preventing and detecting all the fraud events, responding in a timely manner and reporting through the appropriate channels for escalation, investigation and feedback purposes in order to manage the fraud risks within the Group (except cards fraud). In addition, act in a pro-active manner to feed up the fraud risk assessment process and strategy for continuous enhancement.<br><br>The incumbent assists Group Compliance to prevent the Group from being exposed to the fraud risk and the associated financial / reputation loss that the Group may incur/ suffer as a result of failure to comply with applicable laws, regulations, codes of conduct and standards of good practice relevant to the Group’s activities, including but not limited to measures for the prevention of any Fraud risk.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist to design a fraud risk assessment strategy of QNB Group that takes into consideration all business segments, customer categories and locations. Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate Test, based on the fraud control matrix the different procedures, key control indicators and key risk factor the efficiency and adequacy of the fraud control tools and procedures. Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group. Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Periodically monitor the performance of the fraud rules and take proper actions to enhance the monitoring efficiency. Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the<br><br>coverage to cover more channels, products and fields.<br><br> Ensure proper management of fraud rules and revise as necessary. Suggests new testing and monitoring techniques covering the fraud risk Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control. Establish the priorities within the annual plan of the anti-fraud for the areas that require most focus using a risk-based approach Participate in design detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Responsible for the awareness to executive management linked to the Fraud Control. Implements KPI’s and best practices for Senior Manager, Fraud Assurance and Strategy. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Group divisions, departments, zone and branch management and other entities in identifying and confirming suspicious behavior and attempted fraud activity, thereby contributing to the Group’s goal of reducing and preventing losses incurred to the customer. Build and maintain strong and effective relationships with all related departments and units to achieve the Group’s goals and objectives. Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system Ensure adequate coverage of the Group’s operations/ activities to avoid being subject to any fines/ losses. Assist in providing ongoing advisory services and guidance on all fraud related matters to subsidiaries. Ensure proper communication and coordination with relevant departments and third-party vendors for fraud related projects. Provide timely and accurate information to internal / external auditors and external regulators (for the issues falling under his responsibility) as and when required to resolve the queries/ respond to issues raised by them:<br><br> Qatari Law<br><br> QCB Instructions<br><br> Professional Bodies and Associations recommendations<br><br> All relevant rules and regulations applicable to the overseas branches and subsidiaries.<br><br> Best Practices including UK Fraud Act, UK: The Fraud Review Report, UK Bribery Act, US SarbanesOxley Act, US FCPA, etc.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to External / Internal Auditors, Compliance, Financial Control and Risk when required. Internal (Process, Products, Regulatory) Support the QNB Group Management to reduce the likelihood of a negative risk event by respecting and maintaining the fraud control infrastructure that sets the control consciousness of the Department. Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary. Ensure that an appropriate fraud deterrence framework is in place to protect the group from any risk event. Establish, initiate and be the custodian of all the Group policies dedicated to prevent and detect fraud activities. Assist the Vice President of Anti-Fraud Assurance and Strategy in providing Compliance Anti-Fraud services / advice to all the business lines. Advise on the implementation of fraud risk management and control practices within the organization. Assist the Vice President of Anti-Fraud Assurance and Strategy in the development of the compliance plan and the Compliance and policies manuals for approval by the Group Board Audit & Compliance Committee. Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals. Report on a regular basis to the Vice President of Anti-Fraud Assurance and Strategy regarding noncompliance risks, identified frauds and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee and Group Management Risk Committee. Forward all fraud suspicious incidents to the fraud investigations team for appropriate investigations. Maintain a track of all the fraud suspicious cases and follow up on the conclusions provided by the investigations team. Assist in preparing the Anti-Fraud training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection. Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines. Participate in issuing the studies, manuals on the new regulations, international standards, etc. Liaise with Group Human Capital to ensure the existence of appropriate awareness amongst personnel employed in the different entities on Fraud Control matters through provision of training courses, holding of seminars, etc. Perform fraud awareness studies on all the subjects and new regulations that directly impact the business and the bank activities and communicate the emerging issues along with the potential Fraud risks. React upon any risky events, news and developments that may impact business operations and management decisions; Maintain an updated inventory of suspected risk events, their status, impact and actions taken. Participate in establishing appropriate “Anti-Fraud” and anti-bribery culture within the Group. Participate in the enhancement and update of the fraud risk assessments on a regular basis. Maintain a feedback process to permanently readjust to the Fraud Risk Assessment strategy Defining and documenting mitigating controls and linking them to identified fraud risks. Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies. Promoting the importance of the fraud risk management program and the organization’s position on fraud risk both internally and externally through corporate communications programs. Participate in designing and delivering fraud awareness training. Providing periodic evaluation of anti-fraud controls. Using independent evaluations of the fraud risk management program. Implementing technology to aid in continuous monitoring and detection activities. Learning & Knowledge: Assist the Vice President of Anti-Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations. Assist the Vice President of Anti-Fraud Assurance and Strategy in the creation and management of the Compliance monitoring program and Compliance action tracker roadmap to ensure that a compliance culture is embedded within all aspects of the business. Ensure on-going development and implementation of the Group’s Code of Conduct and Compliance awareness. Assist in preparing the yearly training program to cover QNB Group Staff members; Assist in establishing new E-channels to build the awareness and knowledge among the Group staff members. Participate in developing and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations. Liaise with Training Department on Fraud matters through provision of training courses, seminars, etc. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelor's degree with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Business Information Systems or Information Technology (related field of study) with professional qualifications such as CFE / CIA / CRMA / CAMS / CICA. A minimum of 8 years’ experience in a major banking institution or in a consultancy firm, out of which 4 years should be in Compliance or in Internal Audit.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of QIDCopy of Educational Certificates Copy of Birth Certificate Copy of Passport
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for implementing different assurance programs and tools to make sure the strategy of the anti-fraud activities within QNB Group Compliance, is working in an efficient way particularly in preventing and detecting all the fraud events, responding in a timely manner and reporting through the appropriate channels for escalation, investigation and feedback purposes in order to manage the fraud risks within the Group (except cards fraud). In addition, act in a pro-active manner to feed up the fraud risk assessment process and strategy for continuous enhancement.<br><br>The incumbent assists Group Compliance to prevent the Group from being exposed to the fraud risk and the associated financial / reputation loss that the Group may incur/ suffer as a result of failure to comply with applicable laws, regulations, codes of conduct and standards of good practice relevant to the Group’s activities, including but not limited to measures for the prevention of any Fraud risk.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist to design a fraud risk assessment strategy of QNB Group that takes into consideration all business segments, customer categories and locations. Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate Test, based on the fraud control matrix the different procedures, key control indicators and key risk factor the efficiency and adequacy of the fraud control tools and procedures. Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group. Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Periodically monitor the performance of the fraud rules and take proper actions to enhance the monitoring efficiency. Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the<br><br>coverage to cover more channels, products and fields.<br><br> Ensure proper management of fraud rules and revise as necessary. Suggests new testing and monitoring techniques covering the fraud risk Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control. Establish the priorities within the annual plan of the anti-fraud for the areas that require most focus using a risk-based approach Participate in design detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Responsible for the awareness to executive management linked to the Fraud Control. Implements KPI’s and best practices for Senior Manager, Fraud Assurance and Strategy. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Group divisions, departments, zone and branch management and other entities in identifying and confirming suspicious behavior and attempted fraud activity, thereby contributing to the Group’s goal of reducing and preventing losses incurred to the customer. Build and maintain strong and effective relationships with all related departments and units to achieve the Group’s goals and objectives. Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system Ensure adequate coverage of the Group’s operations/ activities to avoid being subject to any fines/ losses. Assist in providing ongoing advisory services and guidance on all fraud related matters to subsidiaries. Ensure proper communication and coordination with relevant departments and third-party vendors for fraud related projects. Provide timely and accurate information to internal / external auditors and external regulators (for the issues falling under his responsibility) as and when required to resolve the queries/ respond to issues raised by them:<br><br> Qatari Law<br><br> QCB Instructions<br><br> Professional Bodies and Associations recommendations<br><br> All relevant rules and regulations applicable to the overseas branches and subsidiaries.<br><br> Best Practices including UK Fraud Act, UK: The Fraud Review Report, UK Bribery Act, US SarbanesOxley Act, US FCPA, etc.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to External / Internal Auditors, Compliance, Financial Control and Risk when required. Internal (Process, Products, Regulatory) Support the QNB Group Management to reduce the likelihood of a negative risk event by respecting and maintaining the fraud control infrastructure that sets the control consciousness of the Department. Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary. Ensure that an appropriate fraud deterrence framework is in place to protect the group from any risk event. Establish, initiate and be the custodian of all the Group policies dedicated to prevent and detect fraud activities. Assist the Vice President of Anti-Fraud Assurance and Strategy in providing Compliance Anti-Fraud services / advice to all the business lines. Advise on the implementation of fraud risk management and control practices within the organization. Assist the Vice President of Anti-Fraud Assurance and Strategy in the development of the compliance plan and the Compliance and policies manuals for approval by the Group Board Audit & Compliance Committee. Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals. Report on a regular basis to the Vice President of Anti-Fraud Assurance and Strategy regarding noncompliance risks, identified frauds and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee and Group Management Risk Committee. Forward all fraud suspicious incidents to the fraud investigations team for appropriate investigations. Maintain a track of all the fraud suspicious cases and follow up on the conclusions provided by the investigations team. Assist in preparing the Anti-Fraud training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection. Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines. Participate in issuing the studies, manuals on the new regulations, international standards, etc. Liaise with Group Human Capital to ensure the existence of appropriate awareness amongst personnel employed in the different entities on Fraud Control matters through provision of training courses, holding of seminars, etc. Perform fraud awareness studies on all the subjects and new regulations that directly impact the business and the bank activities and communicate the emerging issues along with the potential Fraud risks. React upon any risky events, news and developments that may impact business operations and management decisions; Maintain an updated inventory of suspected risk events, their status, impact and actions taken. Participate in establishing appropriate “Anti-Fraud” and anti-bribery culture within the Group. Participate in the enhancement and update of the fraud risk assessments on a regular basis. Maintain a feedback process to permanently readjust to the Fraud Risk Assessment strategy Defining and documenting mitigating controls and linking them to identified fraud risks. Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies. Promoting the importance of the fraud risk management program and the organization’s position on fraud risk both internally and externally through corporate communications programs. Participate in designing and delivering fraud awareness training. Providing periodic evaluation of anti-fraud controls. Using independent evaluations of the fraud risk management program. Implementing technology to aid in continuous monitoring and detection activities. Learning & Knowledge: Assist the Vice President of Anti-Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations. Assist the Vice President of Anti-Fraud Assurance and Strategy in the creation and management of the Compliance monitoring program and Compliance action tracker roadmap to ensure that a compliance culture is embedded within all aspects of the business. Ensure on-going development and implementation of the Group’s Code of Conduct and Compliance awareness. Assist in preparing the yearly training program to cover QNB Group Staff members; Assist in establishing new E-channels to build the awareness and knowledge among the Group staff members. Participate in developing and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations. Liaise with Training Department on Fraud matters through provision of training courses, seminars, etc. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelor's degree with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Business Information Systems or Information Technology (related field of study) with professional qualifications such as CFE / CIA / CRMA / CAMS / CICA. A minimum of 8 years’ experience in a major banking institution or in a consultancy firm, out of which 4 years should be in Compliance or in Internal Audit.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of QIDCopy of Educational Certificates Copy of Birth Certificate Copy of Passport
<h2 class="h5">Job description</h2>
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<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><b><u>Our Team:</u></b></p><br><br><br><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. </p><br><br><br><p><b><u>Who We Look For:</u></b> </p><br><br><br><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. </p><br><br><br><p><b><u>Job Description:</u></b></p><br><br><p><br>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p><br><br><br><p><b> Essential Functions:</b></p><br><br><ul><li><p>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards</p><br><br></li><li><p>Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests</p><br><br></li><li><p>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals</p><br><br></li><li><p>Take guest orders in the absence of order taker</p><br><br></li><li><p>Plate and prepare small food items</p><br><br></li><li><p>Perform other tasks or projects as assigned by management</p><br><br></li><li><p>Assist with service of food items</p><br><br></li><li><p>Assist with set-up and cleaning of operational areas</p><br><br></li><li><p>Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed</p><br><br></li><li><p>Assist to clean private bars, private bar carts and storerooms.</p><br><br></li><li><p>Able to stock and replenish ice for guest rooms.</p><br><br></li><li><p>The ability to respect the privacy of all guest rooms.</p><br><br></li><li><p>The ability to keep breakage of items to a minimum.</p><br><br></li><li><p>The ability to report any unusual incidents, persons or items found or seen on the guest floors.</p><br><br></li><li><p>The ability to respond properly in any hotel emergency or safety situation.</p><br><br></li><li><p>In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality. </p><br><br></li><li><p>Greet guests and be able to provide thorough description of food and beverage items. </p><br><br></li><li><p>Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal.</p><br><br></li><li><p>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. </p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. </p><br><br></li><li><p>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards</p><br><br></li><li><p>Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests</p><br><br></li><li><p>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals</p><br><br></li><li><p>Take guest orders in the absence of order taker</p><br><br></li><li><p>Plate and prepare small food items</p><br><br></li><li><p>Perform other tasks or projects as assigned by management</p><br><br></li><li><p>Assist with service of food items</p><br><br></li><li><p>Assist with set-up and cleaning of operational areas</p><br><br></li><li><p>Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed</p><br><br></li></ul><br><br><p><b> Preferred Qualifications and Skills</b></p><br><br><ul><li><p>1-2 years of experience in related field</p><br><br></li><li><p>Excellent command in English, Arabic is an advantage</p><br><br></li><li><p>Service Passion for Luxury Hospitality and have an eye to details.</p><br><br></li></ul><br><p><b><u>Our Offering:-</u></b> </p><br><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid annual home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b><u> Work Authorization:-</u></b> </p><br><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b><u> Learn more about employment with Four Seasons:-</u></b></p><br><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><span><span>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.</span></span></p><br><br><br><p><span><span>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:</span></span></p><br><br><br><p><span><span>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</span></span></p><br><br><br><p><u><span>Join our Team</span></u></p><br><br><ul><li><p><span><span>Work on a team that is built on mutual respect, collaboration, excellent service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.</span></span></p><br><br></li></ul><br><br><p><u><span>Four Seasons Hotel</span><span>Doha:</span><span>-</span></u></p><br><br><br><p><span><span>Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a</span><span>traveler’s</span><span>haven fashioned to the finest international standards. It is the centerpiece of Doha’s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 23</span><span>7</span><span>guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st century conveniences.</span></span></p><br><br><br><p><u><span>Our</span><span>Team:</span><span>- </span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. </span></span></p><br><br><br><br><br><p><u><span>Who We Look For: </span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span><span>-</span></u></p><br><br><br><p><span><span>The</span><span>Bartende</span><span>r</span><span> is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The</span><span>Bartender position provide support to Beverage</span><span>Manager.</span></span></p><br><br><br><p><span><span>A bright & passionate bartender who always strives to provide Four Seasons experience to our guests. We believe we have the perfect opportunity for a rising star who feels ready to take on the next role by joining an incredible team of professionals in</span><span>Doha</span><span>.</span></span></p><br><br><br><br><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><br><ul><li><p><span><span>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Confirm guest orders including any special needs or requests from the lounge server; check completed orders with the guest’s original order.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines,</span><span>beers</span><span>, ports, Armagnac's,</span><span>eau</span><span>de vies, cognacs and specialty drinks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure stock rotation in the bar is managed on a FIFO basis. Ensure all bar</span><span>counters/fridges</span><span>and equipment are maintained and kept clean throughout service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee handbook.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain bars, wine cellar and dispense stores upkeep.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be part of the monthly stock take.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure that beverage movement is controlled and consumption is charged.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Serve food items in the bar area.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Cut fruit and prepare beverage garnishment</span><span>s.</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>WSET certified will be an advantage.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral proficiency in the English language.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree & Diploma in the Hotel Management</span></span></p><br><br></li></ul><br><br><br><p><span><span>Our Offering:-</span></span></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>Work Authorization:-</span></u></p><br><br><br><p><span><span>Hotel will apply for the work authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four Seasons:-</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Senior Project Manager to join our dynamic team in Doha, Qatar. In this pivotal role, you will lead the successful delivery of large-scale interior fit-out projects from concept through completion, representing our organization with excellence and integrity. You will drive strategic stakeholder engagement, manage complex project governance, and oversee multidisciplinary teams to deliver exceptional results for our most valued clients. If you are passionate about transforming spaces and leading high-performing teams in a fast-paced, collaborative environment, we want to hear from you.</p><br><ul><li>Lead the delivery of multiple complex fit-out projects and programs, ensuring alignment with client strategic objectives and organizational priorities while maintaining transparency and accountability throughout all project phases</li><li>Oversee all stages of project development, including feasibility analysis, design coordination, procurement management, delivery execution, and final handover, with meticulous attention to detail and quality assurance</li><li>Serve as the primary client-facing leader, acting as a trusted advisor, fostering long-term relationships, and demonstrating exceptional interpersonal skills to manage expectations and drive client satisfaction</li><li>Develop and implement robust project governance frameworks, including comprehensive cost management, scheduling optimization, risk and issue identification and mitigation, and quality control protocols</li><li>Lead, mentor, and coordinate multidisciplinary internal and external teams, including quantity surveyors, MEP specialists, architects, sustainability consultants, and contractors, fostering a collaborative and inclusive work environment</li><li>Make informed, proactive decisions with minimal supervision, demonstrating resilience and decisiveness while escalating strategic matters appropriately and maintaining transparent communication with stakeholders</li><li>Ensure all project works adhere strictly to budgets, timelines, health and safety requirements, local regulations, and client expectations, with particular attention to Middle Eastern construction standards and compliance</li><li>Manage and maintain accurate, organized project documentation in both digital and physical formats, ensuring accessibility and compliance with contractual obligations</li><li>Provide high-level direction, coaching, and professional development to junior project managers and project support staff, fostering a culture of continuous improvement and innovation</li><li>Analyze project performance metrics, identify opportunities for process optimization, and implement innovative solutions to enhance efficiency and project outcomes</li></ul><br>Qualifications<br><ul><li>Proven and demonstrable experience in fit-out or construction project management, with a strong track record of successfully leading complex, high-value projects from inception to completion</li><li>Professional experience from either a consultancy or client-side organization, with the ability to lead, advise on, and manage construction delivery across multiple stakeholder environments</li><li>Strong expertise in pre- and post-contract project management across the full RIBA lifecycle, with comprehensive understanding of project phases and deliverables</li><li>Proven ability to manage and influence multiple stakeholders at senior levels, demonstrating exceptional communication and relationship-building skills</li><li>Solid knowledge and practical experience with JCT and/or NEC contract administration, with the ability to interpret and apply contractual terms effectively</li><li>Excellent organizational, communication, and leadership skills, with the ability to manage competing priorities and maintain composure in dynamic environments</li><li>Proficiency in managing and maintaining accurate project documentation in both digital and physical formats, ensuring compliance and accessibility</li><li>Knowledge of Middle Eastern construction standards, regulations, and compliance requirements, or demonstrated ability to quickly acquire this knowledge</li></ul><p>**Preferred Qualifications**</p><br><ul><li>Professional qualification in Project Management, Construction Management, Engineering, or Quantity Surveying (Master's degree highly desirable)</li><li>Chartered professional status with RICS, CIOB, RIBA, ICE, or similar recognized professional body</li><li>Affiliation with the Association for Project Management (APM) or equivalent professional organization</li><li>Certification or demonstrated experience in Prince2, MSP, or similar project and program management methodologies</li><li>Experience delivering projects in international or multicultural environments, particularly in the Middle East region</li><li>Background in commercial fit-out delivery with knowledge of interior design coordination and specialized fit-out requirements</li><li>Experience in risk management, quality assurance, and sustainability integration within construction projects</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The incumbent will be responsible for proactively managing QNB Group’s selected Corporate Banking portfolio, Branches and affiliates (the “Selected Portfolio”) in order to achieve the function’s set targets for revenue, profit, profitability and volumes, in compliance with established QNB Group credit policies, procedures, standards, regulatory requirements and best international market practice.</p><br><p>The individual will also be involved in the formulation of corporate branch strategies and the implementation of the GCIB initiatives (including GWB and GAM) across his portfolio. As well as, identify potential new business opportunities for other business area functions or branches within the QNB Group, aligned to the approved Global Account Management concept and co-ordinate with them to facilitate Group synergies and cross selling of products and services. To improve QNB’s profitability, revenue generation as well as service and delivery enhancement, in order to ensure that clients banking’ needs are comprehensively identified and efficiently met, within the QNB Group, on a priority basis.</p><br> <br> <br><br> Main Responsibilities <br> <ul><li><p>Ensure implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Selected Portfolio function.</p><br></li><li><p>Support the EVP International Corporate in the development of Key Performance Indicators for the systematic performance monitoring, quality measurement and performance evaluation of the Selected Portfolio function</p><br></li><li><p>Meet target budgets for Selected Portfolio’s client relationships comprising assets and liability product sales and profits for the Selected Portfolio function, in accordance with QNB’s overall corporate budget and strategy.</p><br></li><li><p>Coordinate periodically between Selected Portfolio, Group’s corporate branches network and subsidiaries to review financial performance and ensure achievement of budget and financial objectives</p><br></li><li><p>Implements KPI’s and best practices for International Corporate Relationship Management.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br></li><li><p>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br></li><li><p>Coordinate and liaise activities with international and regional Branches, Retail, Treasury and Head Office support functions including but not limited to GSF and GTB, QNB Capital and QNBFS (“QNB Functions”) to provide support and cross selling opportunities intra QNB Group departments, units and functions.</p><br></li><li><p>Ensure provision of a focal ‘one point of contact’ to Selected Portfolio of clients and ensure superior customer service and a customer friendly approach to proactively meet their needs and resolve their queries.</p><br></li><li><p>Assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br></li><li><p>Maintain, develop and enhance core bank relationships with the existing clients as well as identify, market and build effective new bank relationships.</p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br></li><li><p>Build and maintain strong and effective relationships with QNB Functions in order to achieve the QNB Group’s goals and objectives, including cross-selling targets.</p><br></li><li><p>Provide timely and accurate information to the external and internal auditors and the Group’s compliance function when required.</p><br></li><li><p>Implement the approved corporate banking strategy within the function to achieve and exceed the business objectives.</p><br></li><li><p>Maintain, conduct and ensure that activities of the Selected Portfolio comply with regulatory policies and procedures and best market practice.</p><br></li><li><p>Manage, coach and motivate the team of Selected Portfolio’s VPs, AVPs, Managers and Associates to maintain and improve service quality and ensure that the Selected Portfolio meets their set financial and non-financial targets.</p><br></li><li><p>Continuously monitor, manage and evaluate the Selected Portfolio credit profile to ensure targets are met and any necessary corrective measures are implemented on a timely basis, as required. The portfolio should be managed in accordance within the Bank’s prescribed risk management parameters.</p><br></li><li><p>Review, conduct due diligence and credit assessment, and recommend approval of credit proposals to the relevant approving authority.</p><br></li><li><p>Ensure each VP International Corporate Relationship management has a balanced portfolio and continuously monitor to ensure that each portfolio is destined to achieve its set target and, if appropriate, take corrective action to redirect portfolio management if there is insufficient progress towards the achievement of its set target.</p><br></li><li><p>Provide technical expertise and guidance to Selected Portfolio’s VPs and AVPs to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards.</p><br></li><li><p>Monitor / develop the Selected Portfolio function’s database ensuring that function personnel perform sales activity in accordance with incumbent’s directives and timely update the database of client contacts.</p><br></li><li><p>Perform / assign function personnel to systematically visit client premises, conduct meetings and prepare / deliver presentations.</p><br></li><li><p>Ensure that all requisite facility and account documentation are collected by function personnel and are timely transferred for credit review and safe custody.</p><br></li><li><p>Ensure all necessary procedures are in place to identify and timely report any customer related negative developments and early signals regarding potentially problematic accounts / relationships and ensure that suitable remedial action is taken by function personnel.</p><br></li><li><p>Ensure that function’s personnel perform cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with QNB Functions.</p><br></li><li><p>Supervise the roll-out of conventional corporate banking products targeted to Selected Portfolio clients.</p><br></li><li><p>Develop and maintain professional relationships with key managers of existing and potential clients to provide a broader range of communication, service consistency and proactive response to client’s needs.</p><br></li><li><p>Work in liaison with Group Communications and the Marketing & Product Management Unit to devise Selected Portfolio specific marketing strategies, client target lists etc. to defend and increase QNB’s current market share.</p><br></li><li><p>Track and report on transaction volumes, budget performance and client-wise overall portfolio profitability and periodically report to EVP International Corporate and to other executive management of the Group to assess the performance of the Selected Portfolio customer base, as requested.</p><br></li><li><p>Recommend all administrative operational aspects of unit personnel (e.g. leave schedule, training, appraisal etc.) in accordance with established HR policies and procedures.</p><br></li><li><p>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.</p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br></li><li><p>Continuous Improvement:</p><br></li></ul><ol><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard.</p><br></li><li><p>Continuously encourage and recognize the importance of thinking out-of-the-box within the team.</p><br></li></ol> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>University graduate preferably with a Major in in the banking industry, preferably with local / gulf / regional responsibility (dependent on the portfolio coverage) experience. Masters preferred</p><br></li><li><p>At least 15 years’ experience of relevant experience, preferably within a highly rated international bank</p><br></li><li><p>Well-informed of the market competitive structures, industry practices and any regulations relevant to regional and International Corporate clients segment.</p><br></li><li><p>Informed of the market competitive structure, industry practices and compliance and regulatory requirements of Selected Portfolio countries.</p><br></li><li><p>Excellent oral and written communication skills (including report writing) in English and Arabic.</p><br></li><li><p></p></li></ul> </div>
Assistant Vice President Professional Services & Insurance Procurement
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:<br><br> structuring and deploying category management practices. setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM. organizing Supplier Relationship Management (SRM) according to supplier criticality. supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests. developing connections with key stakeholders.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implements KPI’s and best practices for the AVP role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Assist internal customers in all their procurement requests/activities and seek solution to their requests. Structure and deploy category management practices on his/her respective category: Subsegment categories and organize cross-functional working teams. Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc. Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term. Define and apply best practice contracting terms by category. Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category: Consolidate and update active (and then preferred vendors) repository. Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists. Define target supplier panel strategy. Organize Supplier Relationship Management on his/her category: Classify vendors according to SRM best practices and define rules of engagement. Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors. Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors. Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant. Support across the end-to-end procurement process on large procurement requests on his/her category: Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity. Procure to pay: Resolve issues with supplier in case of escalation. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis. Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with the defined Group Procurement Policies and Procedures. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelors) preferably with a Major related field of study Professional accreditation related to the function is an asset. At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories Extensive knowledge of per designated category is required. Experience in Financial Services or an adjacent sector is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate