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Job Purpose:<br>Delivers an exceptional service in all areas of the unit in which assigned. Prepares and delivers a premium level of customer service to all internal and external customers including meeting and greeting customers at Hamad International Airport. Provides an effective operational support to the Senior Hostess and assists, motivates and inspires team members with a positive, can-do attitude.<br>Operations:Participates in daily operations as per Standard Operating Procedures (SOP) relevant to all areas of Al Maha Services to ensure a seamless customer experience and nil operational lapses. Liaises with all external parties (Immigration, QAS, Airlines, Al Maha Sales Team, Concierge team, Hotels and representatives etc.) to work cooperatively in processing all customer requirements. Maintains an exceptional standard of product knowledge to promote "Al Maha Services" and the wider QR Group (FFP entitlements, Lounge Access Policies, HIA Familiarisation Tours) and assists with a diverse range of customer enquiries to that end. Provides assistance to Senior Hostess AMS during the daily operation and carries out duties in the absence of a Senior Hostess Al Maha Service ensuring that service levels are kept at optimum levels. Performs various tasks as directed by senior staff in relation to Fast Track Services, Buggies, Porters and Bell Hosts, Flight Monitoring, Meet and Assist Services and Reception duties (this list is not exhaustive and other tasks relating to Al Maha Services Products may be assigned) Communicates effectively between colleagues and all areas of operation<br>About Qatar Airways Group<br>Our story started with four aircraft. Today, we deliver excellent results across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down because of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community<br>Qualifications - External About the Role:High school graduation Preferred Formal qualifications in Hospitality/Service-related education is an added advantage Previous Experience:Minimum 2 years relevant experience Preferred Experience in a premium hospitality/service environment Job Specific Skills: Essential Ability to foster teamwork among team members. Command of English language Preferred To be able to demonstrate effective business-like communication skills and focused attitude and understanding of needs of multi-cultural working/operating environment.<br>Be part of an extraordinary story<br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible
Job Purpose:<br>Delivers an exceptional service in all areas of the unit in which assigned. Prepares and delivers a premium level of customer service to all internal and external customers including meeting and greeting customers at Hamad International Airport. Provides an effective operational support to the Senior Hostess and assists, motivates and inspires team members with a positive, can-do attitude.<br>Operations:Participates in daily operations as per Standard Operating Procedures (SOP) relevant to all areas of Al Maha Services to ensure a seamless customer experience and nil operational lapses. Liaises with all external parties (Immigration, QAS, Airlines, Al Maha Sales Team, Concierge team, Hotels and representatives etc.) to work cooperatively in processing all customer requirements. Maintains an exceptional standard of product knowledge to promote "Al Maha Services" and the wider QR Group (FFP entitlements, Lounge Access Policies, HIA Familiarisation Tours) and assists with a diverse range of customer enquiries to that end. Provides assistance to Senior Hostess AMS during the daily operation and carries out duties in the absence of a Senior Hostess Al Maha Service ensuring that service levels are kept at optimum levels. Performs various tasks as directed by senior staff in relation to Fast Track Services, Buggies, Porters and Bell Hosts, Flight Monitoring, Meet and Assist Services and Reception duties (this list is not exhaustive and other tasks relating to Al Maha Services Products may be assigned) Communicates effectively between colleagues and all areas of operation<br>About Qatar Airways Group<br>Our story started with four aircraft. Today, we deliver excellent results across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down because of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community<br>Qualifications - External About the Role:High school graduation Preferred Formal qualifications in Hospitality/Service-related education is an added advantage Previous Experience:Minimum 2 years relevant experience Preferred Experience in a premium hospitality/service environment Job Specific Skills: Essential Ability to foster teamwork among team members. Command of English language Preferred To be able to demonstrate effective business-like communication skills and focused attitude and understanding of needs of multi-cultural working/operating environment.<br>Be part of an extraordinary story<br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible
<h2 class="h5">Job description</h2>
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<ul>
<li>Perform inspection and surveillance activities for painting, coating, corrosion protection</li>
<li>Verify surface preparation activities, including abrasive blasting, cleanliness, surface profile measurements, soluble salt testing, and environmental condition monitoring prior to coating application</li>
</ul><br><ul>
<li>Conduct inspections of external and internal coating systems for pipelines, piping, structural steel, tanks, vessels, and process equipment throughout all stages of construction and installation</li>
<li>Witness and monitor coating application activities, ensuring proper application of primer, intermediate, and finish coats in accordance with approved coating procedures and manufacturer recommendations</li>
<li>Perform and witness coating quality control tests, including Wet Film Thickness (WFT), Dry Film Thickness (DFT), adhesion testing, holiday detection testing, hardness testing, and visual inspections to verify coating integrity and compliance</li>
<li>Carry out holiday testing of coated surfaces, internal linings, and pipeline coating systems using approved methods and calibrated equipment to ensure coating continuity and defect free application</li>
<li>Inspect hot and cold insulation systems for piping, equipment, and vessels, including verification of insulation materials, vapor barriers, cladding installation, weatherproofing, and insulation-coating interfaces</li>
<li>Perform inspections of Passive Fire Protection (PFP) and fireproofing systems, including material verification, surface preparation, thickness measurements, reinforcement installation, curing requirements, and final acceptance inspections</li>
<li>Witness and evaluate Procedure Qualification Testing (PQT) and coating qualification trials to validate coating system performance and compliance with project and client requirements</li>
<li>Review and verify coating procedures, insulation procedures, fireproofing procedures, method statements, inspection and test plans (ITPs), and quality control documents for compliance with contractual and technical specifications</li>
<li>Conduct material receiving inspections and verify that coating, insulation, and fireproofing materials are approved, properly stored, within shelf-life limitations, and supported by valid certificates and manufacturer documentation</li>
<li>Participate in painting, coating, insulation, and fireproofing subcontractor pre-qualification audits, assessing technical capabilities, personnel qualifications, quality management systems, equipment availability, and past project performance</li>
<li>Coordinate inspection activities with contractors, subcontractors, third-party inspectors, and client representatives to ensure timely execution of inspection and testing requirements</li>
<li>Review and validate inspection reports, test records, calibration certificates, material certificates, and quality dossiers to ensure completeness and compliance with project requirements</li>
<li>Identify, document, and report non-conformities, monitor corrective actions, and verify satisfactory close-out of quality issues</li>
<li>Ensure all inspection, testing, and monitoring equipment are calibrated, maintained, and suitable for intended use</li>
<li>Maintain accurate inspection records and support implementation of the Project Quality Management System, applicable industry standards, and HSE requirements throughout project execution</li>
</ul><br><ul>
<li>Mechanical/Metallurgical/Materials or equivalent Engineering degree, technical diploma and/or 15+ years' experience in quality Control in multi-disciplined construction environment. Preferably having formal training in QC and membership with internationally recognized chartered or other professional institution</li>
<li>BGAS Grade 2 / NACE Level 2 Painting Inspector certification or other equivalent is a must</li>
<li>Preferably CSWIP 3.2 / AWS-SCWI Sr. Welding Inspector and ASNT NDT Level II Certification</li>
<li>Other equivalent certifications from internationally recognized organizations can be reviewed and maybe accepted</li>
<li>Minimum 10 years of experience for Bachelor's degree holders or 15 years for Diploma holders in QA/QC inspection experience in painting, coating, corrosion protection, and preservation activities within Oil & Gas, Petrochemical, or Industrial construction projects.</li>
<li>GCC experience is preferred</li>
<li>Hands-on experience in inspection of protective coating systems for piping, tanks, structural steel, static equipment, and rotating equipment</li>
<li>Familiarity with international coating standards and inspection requirements, including NACE/AMPP, SSPC, ISO, ASTM, and project specifications (i.e. Shell DEPs)</li>
<li>Ability to work effectively with contractors, inspectors, and project stakeholders in a multidisciplinary and multicultural environment</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in QAR Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>8 Hours / 5 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>2 years, renewable</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b>Overview<p>Seeking an experienced QA/QC Engineer / Quality Manager with 12+ years of experience in quality assurance and quality control management for large-scale construction projects, including mission-critical data centers. The role will be responsible for implementing and monitoring quality management systems, ensuring compliance with project specifications, industry standards, and client requirements, while supporting successful project delivery and handover.</p><br>Your role<ul><li>Implement and manage project-specific Quality Assurance and Quality Control (QA/QC) processes in accordance with project requirements and quality standards.</li><li>Review and monitor contractor Quality Management Plans (QMP), Inspection and Test Plans (ITPs), quality procedures, and method statements.</li><li>Ensure construction activities comply with approved specifications, drawings, contract requirements, and applicable standards.</li><li>Oversee material inspections, testing activities, factory inspections, and site acceptance processes.</li><li>Review and verify inspection requests, test reports, certificates, and quality documentation submitted by contractors.</li><li>Manage Non-Conformance Reports (NCRs), Corrective Action Requests (CARs), and preventive action processes, ensuring timely closure.</li><li>Conduct regular quality audits and surveillance inspections to assess compliance with quality management systems and site procedures.</li><li>Monitor execution of civil, structural, architectural, mechanical, electrical, and specialist systems installations for quality compliance.</li><li>Verify compliance of construction activities with approved method statements and inspection requirements.</li><li>Coordinate with resident engineers, discipline engineers, contractors, and client representatives to resolve quality-related issues.</li><li>Identify quality risks, recurring issues, and process improvement opportunities, recommending corrective measures where necessary.</li><li>Prepare quality performance reports, audit findings, inspection summaries, and KPI dashboards for project management and clients.</li><li>Maintain accurate quality records, inspection logs, material approval registers, and project documentation.</li><li>Support testing, commissioning, integrated systems testing (IST), and operational readiness activities from a quality assurance perspective.</li><li>Review handover documentation, as-built records, operation and maintenance manuals, warranties, and quality dossiers.</li><li>Verify project closeout documentation and ensure final quality dossiers are complete and compliant with contractual requirements.</li><li>Participate in client audits, authority inspections, and final acceptance processes.</li></ul>About you<ul><li>Bachelor's degree in Engineering or equivalent. ISO 9001 Lead Auditor/Internal Auditor certification preferred.</li><li> Data Centre experience is Preferred.</li><li><span>12+ years of experience.</span></li><li><span>QA/QC management, ITPs, NCR/CAR control, material inspections, method statement compliance, audits, quality reporting, handover records and final dossier review. Data centre or high-specification project experience preferred.</span></li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation & housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
???? Welcome to Your Next Adventure!<br><br>We are looking for a Support Lead to run our NOC-style operations function — the first line watching metrics and alerts across the platform, and the front door for 200+ developers. You will own alert response, SLAs, escalation paths, runbook quality, and the support engineers, keeping the platform team focused by catching issues early and routing the rest cleanly.<br><br>???? What You’ll Get Your Hands On<br><br>Lead the NOC / support team; own alert response, SLAs, and escalation paths Own monitoring and alerting quality — dashboards, alert thresholds, and noise reduction in Datadog Triage and route alerts and platform requests from 200+ developers Own and grow the runbook and self-service knowledge base to deflect repeat work Feed recurring alert and ticket patterns back to Cloud Ops and Cloud Platform to kill root causes Manage incident communications and stakeholder updates during outages Report operational metrics — alert volume, SLA attainment, and deflection — to infrastructure leadership Handle first-line AWS and container-orchestration triage, plus access and deployment support Mentor support engineers and build sustainable on-call / NOC coverage<br><br>????♂️ The Magic You Bring<br><br>4+ years in NOC, technical support, or operations, with lead scope Solid AWS and container-orchestration troubleshooting fundamentals Strong with metrics and alerting tooling (Datadog) — you think in dashboards and thresholds Strong on process — SLAs, ticketing, and escalation Excellent written communication and stakeholder management Basic scripting (Python/bash)<br><br>✨ Bonus Points If You Have<br><br>Experience running a NOC or supporting a large (100+) developer organization Built a knowledge base or self-service program from scratch Git Hub Actions familiarity Experience working with PCI-DSS or ISO 2700Incident-commander experience<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<p>JOB PURPOSE / OBJECTIVE
Provide quality technical support in welding and fabrication / Shop Management. Ensure consistent quality of work by implementing quality control standards. Manage of materials, spare parts. Ensuring proper maintenance and calibration of workshop equipment for optimal performance and safety.
KEY ACCOUNTABILITIES
People Management
Monitor the activities and work performed by direct reports to ensure that it is carried out in a safe and efficient manner, in line with the business plans, and company policies and procedures.
Ensure Direct Hires /Baseload / Call-off Contractors comply with all company policies, procedures, Standard Maintenance Procedures, and Daily Instructions.
Maintain good communications between Supervisor and Production/Technical personnel.
Provide professional Leadership/direction to Technicians to complete the tasks with safety and quality.
Assist in certification process of workers assigned through training department.
Routine Duties
Perform PM of all equipment’s & tools and bring any abnormalities to the attention of Supervisor immediately and take necessary corrective actions.
Carries out all assessment of job plan including JSA, review and acknowledge drawings, understands recommendations to repair parts that arrive in Valve shop.
Coordinate with ERG, production, safety, technical departments from reliability, QA /QC point of view related to Valve shop.?
Personally perform the cutting/welding tasks and demonstrate practical knowledge and expertise.
Ability to carry out soldering and brazing jobs.
Must have knowledge of codes and standards related to piping materials & fittings.
Carry out all assessment of job plan including JSA, review and knowledge of isometric drawings, P&IDs, understands recommendations to perform the job in workshop/ Field.
Ensure that all Welding / Fabrication activities are performed in compliance with the ERG recommendations/policies.
Ensure proper welding electrodes are used by all welders and ensure the electrodes are preserved properly.
Ensure the weld joints are properly prepared and proper procedure is followed by all fabricators/welders!
Ensure proper materials are used by all fabricators and welders.
Ensure all welders are qualified and the quality inspection requirements of all jobs are fulfilled.
Ensure the fabrication and welding jobs are performed with good workmanship.
Ensure availability of welding consumables and PPEs and coordinate with Supervisor/planner to avoid shortage.
Coordinate with workshop supervisor in providing specifications, SOW etc. & assist in technical evaluations related to workshop activities.
Must use SAP functionality to acknowledge and execute scheduled jobs.
KEY ACCOUNTABILITIES
Support emergency planned SD’s and TA related to valve shop in workshop activities.
Should be able to develop, review / revise procedures related to Valve Shop activities.
Take part in Internal/External & field audits as assigned and to complete audit action items before due dates.
Support in achieving the department metrics.
Perform equipment PM/Inspection in a timely manner.
Ability to make necessary adjustments with minimum of Supervision, trouble shoot equipment problems, recommend solutions, resolve root cause, record/report findings.
Shop Management - Provide necessary support to Workshop Supervisor for smooth functioning Fabrication Shop.
Issue Permit in and around Workshop area under workshop ownership.
Maintain good housekeeping and order in the workshop.
Policies, Systems, Processes & Procedures
Contribute to the identification of opportunities for the continuous improvement of systems, processes, and practices in order to increase productivity and operational efficiency.
Implement all relevant Section’s policies, processes, procedures, and instructions so that work is carried out in a controlled and consistent manner.
Quality, Health, Security, Safety and Environment
Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Section to guarantee employee safety and delivery of high-quality products/services.
Reporting
Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies, and standards.
Qatarization
Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.</p><p>QUALIFICATIONS & EXPERIENCE
Education
Required?(Qualification1 / Discipline: Diploma in Engineering.
Preferred?(Qualification1 / Discipline): -
Experience
Required?(Years2 / Job Level3 / Industry): 5-7 years of experience in the Petrochemical Industry
Preferred?(Years2 / Job Level3 / Industry): Experience in the Petrochemical Industry
Other Job Specific Requirements and/or Vocational Accreditations
Working knowledge of P&ID and Isometric Drawing Interpretation
Working knowledge of Gas Cutting / Cylinder handling / Cutting Set Preparation
Working knowledge of Grinding / drilling / hammering
Working knowledge of Piping & piping supports- fabrication.
Working knowledge of Plate bending / rolling / shearing
Working knowledge of SMAW, TIG, MIG, SPOT welding
Working knowledge of Welding electrode identification / baking / storage
Working knowledge of Pneumatic tools and hand tools / Overhead cranes / Lifting Tools and Tackles
Hold welder certificate on welding procedures in GAS, ARC, MIG and TIG welding as per relevant ASME.
Languages
Required?(Language / Level4): English - working knowledge.
Preferred?(Language / Level4): -
WORKING RELATIONSHIPS
Internal
Maintenance Department, Technical Department, HSE Departments, ERG
External
Subcontractors</p>
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>Job Summary<br> <br>The Senior Contracts & Commercial Specialist will be responsible for the effective management and administration of Works Contractors and General Engineering Consultants (GECs) engaged across major infrastructure projects. The role will oversee GEC design and supervision contracts, supervision-only services, contract changes, addendums, claims, tender documentation, procurement reporting, and commercial procedures.<br> <br>The position requires strong knowledge of contract administration and procurement processes, with particular emphasis on PWA procedures, Qatar Government requirements, PWA Conditions of Contract, and QCS 2014.<br> <br>Key Responsibilities<br> Manage and administer contracts for Works Contractors, GECs providing design and supervision services, and supervision-only consultants across infrastructure projects. Prepare, review, process, and administer GEC Change Requests and Contract Variation/Addendum (CVA) submissions through financial approval and final issuance. Prepare detailed commercial and contractual substantiation for GEC CVAs, including submissions to relevant tender committees and subsequent audit and approval processes. Administer and monitor contractor and GEC claims, including reviewing supporting documentation, drafting contractual responses, and providing commercial advice and recommendations. Prepare, review, and maintain comprehensive and up-to-date tender and contract documentation for Works Contractors and GECs. Maintain the tender and contract document database on PMDS, ensuring the latest PWA, statutory, authority, stakeholder, and Contracts Department revisions and supplements are incorporated. Research, prepare, and process Change Requests relating to GEC design and supervision and supervision-only services. Prepare and process Change Requests for specialist construction works for general application across infrastructure projects. Develop detailed commercial and contract management procedures for implementation by the Commercial Team. Provide guidance and advice on contract management and administration requirements. Ensure all contract and commercial activities comply with applicable contractual requirements, PWA procedures, and relevant Qatar Government regulations. Prepare and maintain monthly and weekly procurement, GEC CVA, and GEC appointment progress reports. Prepare various commercial, procurement, and contract administration reports and presentations as required by management. Coordinate with relevant stakeholders to obtain required PWA approvals and ensure timely progression of commercial submissions. Identify commercial and contractual issues that may affect project delivery and support the team in developing appropriate solutions. Ensure accurate documentation, records, approvals, and audit trails are maintained throughout the contract lifecycle. Mentor and provide technical guidance to junior members of the Commercial Team. Perform other duties and responsibilities as assigned by management. <br>Stakeholder Management<br> Work collaboratively with Commercial Team members, PWA Project Engineers, Project Managers, GEC representatives, procurement teams, and other stakeholders. Coordinate with relevant PWA departments to obtain approvals and resolve commercial and contractual matters. Maintain effective communication with GECs and contractors to facilitate timely resolution of claims, changes, CVAs, and other contractual issues. Support project teams in resolving commercial and contractual delivery challenges. <br>Qualifications<br> Minimum 14+ years of relevant professional experience in contracts, commercial management, quantity surveying, procurement, or contract administration. Demonstrated experience working on major infrastructure projects is mandatory. Strong experience in the administration of Works Contractor and GEC contracts. Experience with GEC design and supervision and supervision-only contracts is highly desirable. Proven experience in claims administration, change management, contract variations, CVAs, tender documentation, and procurement processes. Strong knowledge of PWA contract and procurement procedures and Qatar Government requirements. Working knowledge of PWA Conditions of Contract and Specifications, including QCS 2014 and subsequent revisions. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154622<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>The Contracts & Commercial Specialist will be responsible for the effective management and administration of Works Contractors and General Engineering Consultants (GECs) engaged across major infrastructure projects. The role will oversee GEC design and supervision contracts, supervision-only services, contract changes, addendums, claims, tender documentation, procurement reporting, and commercial procedures.<br> <br>The position requires strong knowledge of contract administration and procurement processes, with particular emphasis on PWA procedures, Qatar Government requirements, PWA Conditions of Contract, and QCS 2014.<br> <br>Key Responsibilities<br> Manage and administer contracts for Works Contractors, GECs providing design and supervision services, and supervision-only consultants across infrastructure projects. Prepare, review, process, and administer GEC Change Requests and Contract Variation/Addendum (CVA) submissions through financial approval and final issuance. Prepare detailed commercial and contractual substantiation for GEC CVAs, including submissions to relevant tender committees and subsequent audit and approval processes. Administer and monitor contractor and GEC claims, including reviewing supporting documentation, drafting contractual responses, and providing commercial advice and recommendations. Prepare, review, and maintain comprehensive and up-to-date tender and contract documentation for Works Contractors and GECs. Maintain the tender and contract document database on PMDS, ensuring the latest PWA, statutory, authority, stakeholder, and Contracts Department revisions and supplements are incorporated. Research, prepare, and process Change Requests relating to GEC design and supervision and supervision-only services. Prepare and process Change Requests for specialist construction works for general application across infrastructure projects. Develop detailed commercial and contract management procedures for implementation by the Commercial Team. Provide guidance and advice on contract management and administration requirements. Ensure all contract and commercial activities comply with applicable contractual requirements, PWA procedures, and relevant Qatar Government regulations. Prepare and maintain monthly and weekly procurement, GEC CVA, and GEC appointment progress reports. Prepare various commercial, procurement, and contract administration reports and presentations as required by management. Coordinate with relevant stakeholders to obtain required PWA approvals and ensure timely progression of commercial submissions. Identify commercial and contractual issues that may affect project delivery and support the team in developing appropriate solutions. Ensure accurate documentation, records, approvals, and audit trails are maintained throughout the contract lifecycle. Mentor and provide technical guidance to junior members of the Commercial Team. Perform other duties and responsibilities as assigned by management. <br>Stakeholder Management<br> Work collaboratively with Commercial Team members, PWA Project Engineers, Project Managers, GEC representatives, procurement teams, and other stakeholders. Coordinate with relevant PWA departments to obtain approvals and resolve commercial and contractual matters. Maintain effective communication with GECs and contractors to facilitate timely resolution of claims, changes, CVAs, and other contractual issues. Support project teams in resolving commercial and contractual delivery challenges. <br>Qualifications<br> Minimum 10+ years of relevant professional experience in contracts, commercial management, quantity surveying, procurement, or contract administration. Demonstrated experience working on major infrastructure projects is mandatory. Strong experience in the administration of Works Contractor and GEC contracts. Experience with GEC design and supervision and supervision-only contracts is highly desirable. Proven experience in claims administration, change management, contract variations, CVAs, tender documentation, and procurement processes. Strong knowledge of PWA contract and procurement procedures and Qatar Government requirements. Working knowledge of PWA Conditions of Contract and Specifications, including QCS 2014 and subsequent revisions. Experience preparing contractual and commercial procedures, reports, submissions, and tender documentation. Strong understanding of contract approval, financial approval, audit, and tender committee processes. Excellent communication, coordination, analytical, negotiation, and report-writing skills. Ability to work effectively with multidisciplinary project teams and senior stakeholders. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10156916<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
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<b>Job Description</b>MEEZA Data centre bidOverview<p>Seeking an experienced Senior HSE Engineer with 12+ years of experience in construction health, safety, and environmental management on large-scale, mission-critical projects. The role will be responsible for overseeing HSE compliance across all construction activities, ensuring safe execution of high-risk works and promoting a strong safety culture throughout the delivery of data center projects.</p><br>Your role<ul><li>Lead and oversee all HSE supervision activities for data center construction projects.</li><li>Monitor contractor compliance with project HSE plans, risk assessments, permit-to-work systems, and statutory requirements.</li><li>Conduct regular site safety inspections, audits, and assessments to ensure safe working practices are maintained.</li><li>Review and approve contractor HSE documentation, method statements, job hazard analyses (JHA), and risk assessments.</li><li>Monitor high-risk construction activities including lifting operations, hot works, confined space entry, excavation works, electrical works, and work at height.</li><li>Ensure safe execution of electrical energization activities, testing, commissioning, and operational readiness works.</li><li>Verify compliance with lockout/tagout (LOTO) procedures and energy isolation requirements for mission-critical systems.</li><li>Review lifting plans, crane operations, rigging activities, and heavy equipment movements.</li><li>Monitor contractor safety performance and ensure corrective actions are implemented for identified deficiencies.</li><li>Investigate incidents, near misses, unsafe conditions, and dangerous occurrences, ensuring proper reporting and corrective actions.</li><li>Maintain and track HSE observations, non-conformances, corrective action reports, and incident records.</li><li>Coordinate emergency preparedness drills, evacuation exercises, and crisis response activities.</li><li>Ensure compliance with Qatar construction regulations, local authority requirements, and client HSE standards.</li><li>Participate in toolbox talks, safety workshops, site inductions, and awareness programs to promote a proactive safety culture.</li><li>Liaise with client representatives, contractors, authorities, and project management teams on HSE matters.</li><li>Monitor welfare facilities, environmental controls, waste management practices, and occupational health requirements.</li><li>Prepare HSE reports, KPI dashboards, audit findings, and management summaries for project stakeholders.</li><li>Support project handover activities, ensuring HSE documentation, permits, and closeout records are properly maintained.</li></ul>About you<ul><li>Bachelor's degree, diploma or equivalent HSE qualification. NEBOSH, IOSH, OSHA or equivalent required/preferred.</li><li> Data Centre experience is Preferred.</li><li><span>12+ years of experience.</span><span>Construction HSE management, high-risk MEP works, lifting, hot works, electrical energisation, confined spaces, work at height, contractor HSE supervision, incident reporting and Qatar HSE compliance. Data centre or live/critical facility experience preferred.</span></li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation & housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles & Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new In-Room Dining Order Taker.</p><br><p>The In-Room Dining Order Taker is responsible for providing efficient, courteous and personalized service to hotel guests by accurately handling in-room dining calls and processing food and beverage orders. The role involves assisting guests with menu selections, explaining menu items, recording special requests and dietary requirements, entering orders accurately into the POS system, and coordinating with the kitchen and service teams to ensure timely delivery. The position also requires handling guest inquiries and complaints professionally while maintaining high standards of service, communication and guest satisfaction. Candidates should have previous experience in hotel food and beverage, room service or a similar customer service role, along with good English communication skills, basic computer knowledge, attention to detail and the ability to work effectively under pressure and flexible shifts.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Answer in-room dining calls promptly and courteously</li><li>Take and accurately record guest food and beverage orders</li><li>Confirm room numbers, order details and special requests</li><li>Assist guests with menu selections and provide recommendations</li><li>Explain menu items, ingredients and available options when required</li><li>Enter orders accurately into the POS system</li><li>Communicate dietary requirements and allergies to the kitchen team</li><li>Coordinate with kitchen and service teams to ensure timely order delivery</li><li>Follow up on orders to ensure guest satisfaction</li><li>Handle guest inquiries, requests and complaints professionally</li><li>Promote additional food and beverage items where appropriate</li><li>Maintain accurate order records and guest preferences</li><li>Follow hotel service, hygiene and safety standards</li><li>Maintain a professional and friendly telephone manner</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>High school diploma or equivalent</li><li>Previous experience in in-room dining, room service, food and beverage or a similar hotel role</li><li>Good knowledge of food and beverage products and service standards</li><li>Excellent verbal and telephone communication skills</li><li>Good English communication skills</li><li>Basic computer and POS system knowledge</li><li>Strong customer service and interpersonal skills</li><li>Excellent attention to detail and order accuracy</li><li>Ability to work effectively under pressure in a fast-paced environment</li><li>Professional appearance and positive attitude</li><li>Ability to work flexible shifts, weekends and public holidays</li><li>Additional language skills are an advantage</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging: We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity: We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<p>The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p><strong>Performance Marketing & Paid Media</strong></p><p>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p><strong>Website & Content Management</strong></p><p>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p><strong>CRM & Email Marketing</strong></p><p>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p><strong>F&B, Waterpark, Retail and Wellness Marketing</strong></p><p>Food& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p><strong>Team & Stakeholder Management</strong></p><p>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>
???? Welcome to Your Next Adventure!<br><br>Snoonu’s Customer Experience Strategy & Operations team is on a mission to create seamless, personalized, and high-impact experiences for customers, riders, and merchants. We use data to design better journeys, identify friction points, and scale operational excellence. We work closely with Product, Support, Engineering, and Growth teams to ensure every customer interaction builds trust and loyalty.<br><br>We’re seeking a Customer Experience Analyst who will lead investigations into customer pain points, retention barriers, and behavior patterns. This role is essential to uncovering what drives customer churn, identifying root causes of negative experiences, and delivering data-backed insights that help Snoonu grow and retain its user base.<br><br>You’ll partner across teams to inform strategic decisions, power automated solutions, and create dashboards and reports that tell a compelling story behind the data. If you have a passion for customer behavior, analytical storytelling, and translating insights into impact — we’d love to hear from you.<br><br>???? What You’ll Get Your Hands On<br><br>Root Cause & Issue Analytics<br><br>Investigate spikes in support tickets, dissatisfaction scores (CSAT/NPS), and negative outcomes across journeys. Conduct deep-dive root cause analysis on operational or experience-related issues using structured and unstructured data. Develop frameworks to categorize and quantify the impact of systemic CX issues.<br><br>Retention & Churn Analysis<br><br>Analyze customer lifecycle data to understand key drop-off points and churn predictors. Build dashboards and recurring reports tracking retention, reactivation, and re-order behavior. Identify cohorts at risk and provide insights for lifecycle interventions.<br><br>Behavioral Segmentation & Journey Mapping<br><br>Partner with Data and Product teams to map behavioral patterns across acquisition, onboarding, and engagement. Design and run analyses to evaluate the impact of experiments and personalization efforts. Translate findings into opportunities to improve support workflows, user flows, and proactive CX strategies.<br><br>Insight Delivery & Stakeholder Influence<br><br>Deliver insight-packed presentations and reporting to stakeholders across CX, Growth, Product, and Strategy teams. Collaborate with CRM and VoC owners to inform messaging, targeting, and support enhancements. Support the continuous improvement of CX KPIs and feedback loops.<br><br>????♂️ The Magic You Bring<br><br>3–5 years of experience in analytics, customer insights, or business intelligence roles in tech, consumer, or service industries. Strong knowledge of customer lifecycle and retention metrics (e.g., LTV, churn rate, cohort analysis, stickiness). Experience conducting root cause analysis using both structured data (e.g., tickets, KPIs) and unstructured data (e.g., chat logs, tags). Advanced proficiency in SQL and at least one BI tool (e.g., Looker, Tableau, Power BI). Ability to manipulate and analyze large datasets to find actionable insights. Strong problem-solving skills and a hypothesis-driven approach to analysis. Excellent written and verbal communication skills, with experience presenting to cross-functional stakeholders. A growth mindset and curiosity about customer behavior.<br><br>✨ Bonus Points If You Have<br><br>Experience working with CX tools (e.g., Zendesk, Intercom) and tagging frameworks. Background in experimentation (A/B testing, test vs. control). Familiarity with customer segmentation, recommender systems, or churn modeling. Not required, but needed for plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Payment Processing Officer/ specialist• Monitors payment channels (bank, gateways).• Resolves payment failures and delays.• Coordinates with banks and IT for issue resolution. Job Description:The Payment Processing Officer is responsible for monitoring daily payment flows across various channels and ensuring the accurate and timely execution of transactions. This role requires close coordination with banks and technical teams to resolve issues efficiently. Key Responsibilities:• Monitor real-time payment transactions across banking platforms and payment gateways.• Identify, log, and resolve failed or delayed transactions.• Collaborate with IT and bank representatives to resolve integration or channel-related issues.• Maintain accurate payment logs and documentation.<br>Qualifications Required:• Bachelor’s degree in finance, Accounting, Business Administration, Information Systems, or a related field.• Basic understanding of banking systems, payment gateways, and financial operations.• Knowledge of payment regulations and compliance standards is a plus.________________________________________Experience Required:• 2–4 years of experience in payment processing, banking operations, or financial transaction monitoring.• Hands-on experience with:o Banking platforms and/or payment gateway toolso Identifying and resolving failed/delayed transactionso Coordination with IT teams and external banking partnerso Experience in maintaining operational logs, reports, and documentation.<br>Payment Operations Manager (Team Lead)• Leads the team and oversees end-to-end payment operations.• Coordinates with business and IT stakeholders.• Manages escalations and reports performance to senior management. Job Description:The Payment Operations Manager leads the end-to-end payment operations team, ensuring smooth execution of all payment activities. This role acts as the bridge between the business, IT, and banking partners, while managing escalations and reporting performance metrics to senior leadership. Key Responsibilities:• Lead and manage the Payment Team, providing direction and support.• Oversee payment processing, reconciliation, reporting, and issue resolution.• Coordinate with internal departments (Finance, IT, Taxpayer Services) and external stakeholders (banks, vendors).• Monitor SLA compliance and manage escalations.• Prepare and present periodic performance and risk reports.<br>Qualifications Required:• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.(Master’s degree or MBA is a plus.)• Professional certifications such as CAMS, CIMA, or CPA are advantageous.________________________________________Experience Required:• 7–10 years of experience in payment operations, banking, or financial services.• Minimum 3–5 years of leadership experience managing a payment or finance operations team.• Proven experience in:o Payment processing and reconciliationo Working with ERP/financial systems and payment platformso Interdepartmental coordination (especially with Finance, IT, and external banks/vendors)o Handling SLA monitoring, issue resolution, and performance reporting<br>Refund Analyst• Examining taxpayers accounts to identify overpayments or credit balances eligible for refunds.• Preparing documentation, obtaining approvals, and ensuring refunds are processed according to company policies and regulatory requirements.• Matching refund requests with payments, resolving discrepancies, and maintaining accurate records of all refund activities. Job Description:Refund Analyst ensuring accuracy and compliance with policies and regulations. analyze Taxpayer accounts, verify overpayments, and reconcile refund batches, while maintaining detailed records. collaborate with other teams, generate reports, and contribute to process improvements. Key Responsibilities:• Reviewing and analyzing the refund requests.• Preparing documentation, obtaining approvals.• Reconciling discrepancies and keeping accurate refund records.• Working with billing, collections, and other teams to address refund-related issues and improve processes.• Identifying opportunities to improve refund processing efficiency and implementing solutions. Qualifications Required:• Bachelor’s degree in Accounting, Finance, or a related field.(A professional certification such as CPA, CMA, or ACCA is a strong advantage.)• Solid understanding of:o Financial accounting principleso Refund processing and reconciliationo Audit standards and internal financial controlso Excellent verbal and written communication skills for interacting with taxpayers, Banks, and internal teams• Familiarity with ERP systems such as SAP (especially modules like FI or PSCD).________________________________________Experience Required:• 3–5 years of experience in financial operations, accounting, or audit, preferably in a payment-intensive or ERP-integrated environment.• Proven experience in:o Validating financial entries related to payments and clearingso Working closely with reconciliation and audit teamso Preparing and presenting financial data for audit and complianceo Identifying and advising on control improvements and financial best practices
Job Summary:The role holder is responsible for managing the whole process of budgeting and forecasting in the company which includes preparing the templates to prepare the budget and forecasting in a controlled and automated/digitalized way by all concerned sections / departments. Comply with the approved policy of budgeting regarding the deadlines and the management of the budgeting and forecasting process. Receiving the budget and forecast estimates from all the departments of the organization and critically examines them for correctness, accuracy and completeness and conformance with the established procedures, regulations, and organizational objectives.<br>The role holder responsible for suggesting suitable amendments in the budget to managerial staff of the concerned department and consolidating the data for budget presentation and providing an overview of the financial status of all the operations. The important part of this role is also to monitor the budget throughout the year versus forecast, preparing detailed variance reports pertaining to discrepancies and amendments that occurred in the budget, during the entire financial year.<br>The role holder support in providing information and presentation to the Board of Directors. Budgets should be prepared for each of the company’s subsidiaries and Group. The role holder should liaise and provide budget and long-range plans to shareholders.<br>Key Accountabilities:Responsible for the daily supervision, quality control and adherence to confidentiality policies of the section. Hold regular meetings with the team, keeping the team informed about management decisions. Manage and prepare annual financial plan and planning model. Develop guidelines for financial planning, forecasting and modelling. Develop seamless process from financial planning to annual budget and lead the preparation of Group consolidated Budget / Parent / Subsidiary Budget (Revenues, OPEX & CAPEX) including all financial statements for presenting to management team. Support the preparation of financial report to the Board Market price analysis Develop / Review / update financial budget and forecast guidelines to end-users. Develop and maintain a group balance score card, measure financial performance through group KPI’s. Manage financial planning, budgeting, forecasting, and variance (revenue and expenditure) reporting to the Management Team and other stakeholders. Provide ad hoc reports to management needed for decision making. Interacts with other departments / sections in obtaining the necessary inputs for the budget preparation. Collects statistical, project, and budget/forecast information for budget/forecast preparation and calculations. Suggests improvement to budgeting/forecast process and control – including IT tooling/digitalization. Develop a business analyst network. Communicates with representatives of shareholders to provide assumptions/details around budgeting and forecasting outcomes. Maintain professional relationships with various stakeholders (i.e., auditors, owners, local authorities, etc.). Responsible for the implementation of these processes into ERP (functional ownership). Lead section-related improvement projects to streamline workflow and simplify work processes, e.g., by using continuous improvement techniques. Responsible for the development, implementation and maintenance of relevant policies and procedures. Ensure compliance with internal controls, policies, and procedures as well as local laws and regulations. Respond to requests for information from regulatory bodies. Participate and follow up on projects as discussed with Line. Participate as needed in (internal) audits relevant for the section and close assigned (audit) action on time. Prepare the section’s annual budget, monitor progress, and implement action when required. Support and monitor progress of Finance Division KPIs. Lead and develop the staff of the Budgeting & Forecasting Section Ensure availability of qualified and competent staff by initiating recruitment, development, and training actions. Plan and follow-up development of nationals. Promote “soft skills” like problem solving skills, communication/presentation skills, time management, attention to detail, accountability/ownership, teamwork, influence without authority and pro-activeness.<br>Desired Candidate Profile:Bachelor’s Degree in relevant discipline, preferable Finance or Accounting. Minimum of 10 years’ direct & relevant experience in similar roles, preferably within the Oil & Gas, Petrochemical or Large Manufacturing Industry. Having professional certification in the relevant field (i.e., CIMA, CGMA, ACCA, etc.) is an advantage.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
<p>Assist the deck foreman in all deck activities including housekeeping/washing, with a focus on rigging and lifting operations, and offload/backload cargo on all Company offshore platforms to ensure their safe and efficient operation and performance. Support the maintenance, inspection and operational activities on the platforms in compliance with safety standards and regulatory requirements.</p><p>Reports to Production Foreman/Deck Foreman. Direct reports: None. Internal Liaise with Radio Operator, Offshore Medic, various offshore dept. teams and disciplined Supervisors, Onshore Logistic Co-ordinator. External Third-party contractor representatives and vessel and helicopter captains and crews.</p><p>Implement and provide support for (1) safe and efficient deck crew services to multiple user departments; (2) offshore Crane Operator performance and procedural compliance; (3) helicopter deck operations, including refuelling and in-field shuttle coordination ; (4) infield personnel, material and cargo transfer to support O&M campaigns on multiple remote wellhead platforms. Emergency Response team member duties, as assigned. Work 28/28 rotation, working 12-hour shifts. Support 24-hour crane and helideck coverage on as need basis.</p><p>As defined for this job level in the Delegation of Authority and/or approved budget.</p><p>Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.</p><p>Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees.</p><p>Ensure all activities undertaken comply with anti trust and competition laws and the Company firewall policies and procedures.</p><p>Execute deck crew operations with cargo and equipment movements, backload/offload including equipment and material distribution on the main complex and on remote platforms, including compliance to permit to work system. Prepare interfiled material movement cargo manifests for all the items loaded from remote well head platforms. Provide technical support to infield crane operations and general inspections on all platforms to ensure compliance with company procedures and policies, including crane logbook entry compliance. Assist with infield supervision of any Personnel Basket Transfer by crane, due to restrictive conditions. Perform tasks on cranes including repositioning crane arm, lowering or lifting pulley, testing equipment etc., as instructed in providing support to the maintenance or safety crew. Provide rigging services and ensure waste segregation and general deck housekeeping services are completed including washing of platforms and bridges, including assisting scaffolding teams. Assist the maintenance and inspection team during process vessel entry activities (confined space), ensuring thorough internal cleaning is conducted under breathing apparatus (BA) system.</p><p>Provide helideck operations services, supporting and implementing the duties as a certified Helicopter Landing Officer (HLO), during landing, take-off and emergency events on the helideck in compliance with international standards and procedure as prescribed by the local Aviation Authority. Provide helicopter re-fuel services including related fuel storage, sampling logging and fuel skid certification requirements. Assist the foreman in maintaining records of all certified lifting gear available on each platform, ensuring compliance with all requirements for inspection and recertification activities. Implement daily routine lifting plans, as required in the company s lifting procedure including maintaining consumable item stock levels on all decks. Coordinate and assist the safe movement of hazardous good to and from the platforms in line with International Dangerous Goods (IMDG) regulations. Perform duties as part of the Emergency Response Team (ERT), responding during emergencies as assigned including familiarity to casualty transfer by boat and helicopters. Attend and participate all mandatory training in accordance with Company requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Completion of Secondary School followed by vocational training/credential (Higher National Diploma, HND) and certification as Helicopter Landing Officer, Offshore Crane Operator and Scaffolding & Rigging at supervisor level.</p><p>3 years experience within the oil and gas sector, in an offshore environment as crane operator or in helideck operations as an HLO .</p><p>Good knowledge of written and spoken English. Computer Literacy (MS Office). Adaptability to work in a multicultural team environment under challenging conditions.</p>
<h2 class="h5">Job description</h2>
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General information <br> Organisation About SPIE Global Services Energy
<br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions.
<br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million. <br> Reference 2026-43977 <br>
<br> Area activity <p>Mechanical, HVAC and Electrical Services</p><br><br>Position description Job title <p>Mechanical Project Engineer M/F</p><br><br> Contract type <p>Temporary work contract</p><br><br> Contractual hours <p>Full time</p><br><br> Contract duration <p>36 months</p><br><br> Job description <br><p>We currently have an opportunity within SPIE Global Services Energy, Qatar for</p><br><br><p> <strong> Mechanical Project Engineer</strong></p><br><br><br><p><strong>JOB PURPOSE</strong></p><br><br><br><p>Roles in this level have responsibility for planning, prioritizing, executing, monitoring, and controlling of Projects in an efficient and systematic manner. They have a prime role, whenever they are assigned the role of project coordinators, in coordinating with team members, multiple trades and stakeholders to ensure smooth-running of projects.<br>They also must work as discipline members in various projects to execute discipline related scope and deliverables.<br>They compile and provide input to the periodic reports, updates to various KPIs and CAPEX within their area of work. They ensure cost control in their assigned projects.</p><br><br><p><strong>KEY ACCOUNTABILITIES</strong></p><br><br><p><strong>Engineering & Project Management Activities:</strong></p><br><br><ul><li>Plan, prioritize, execute, monitor, and control all their assigned projects’ activities in either the role of project coordinator or member required to meet the project objectives with relevant quality, within specified time schedule, scope, cost, design basis & specifications, risks, health, safety, energy, and environment requirements according to Handling of Project procedures, Delegation of Authority, and project execution manual.</li><li>To ensure necessary communication with project requisitioner, internal & external stakeholders, team members, production, and maintenance representatives for smooth execution of projects.</li><li>Ensure regular reporting on projects (cost, schedule, cost phasing, forecasting, accruals, KPIs, scorecard variations etc.) and conduct regular review meetings</li></ul><p><strong>Applications for Engineering Standards:</strong></p><br><br><ul><li>Identify and follow relevant codes & standards, design basis, specifications, engineering procedure, technical requirements, and good engineering practices to execute projects.</li><li>To work along with Engineering Section to develop and conduct systematic and thorough review of engineering deliverables and support to site execution of project works.</li></ul><p><strong>Procurement, Contract Co-ordination, and Bid Evaluation:</strong></p><br><br><ul><li>Identify and follow the right Contract execution strategy, identify relevant suppliers to ensure high-quality, cost-effective purchases.</li><li>Develop all deliverables for the tendering process of equipment and services. Conduct technical evaluations and necessary approvals. Assist in commercial evaluation of bids. Ensure all procedures and governance are compiled to during the tendering and after award till successful completion of all Contracts.<br>Leadership Role:</li></ul><br>
<br> Profile <br><p>Bachelor’s Degree in relevant discipline from a recognized University</p><br><br><p>10+ years of direct and relevant discipline experience in large EPCC projects related to oil/gas, petrochemical, or fertilizer industries. Experience in ammonia and urea fertilizer projects/plants is an advantage.</p><br><br><p>You will possess strong interpersonal and organizational skills, along with a solid level of computer literacy and proficiency in Microsoft Office.</p><br><br><br>
<br>Working at SPIE What can we offer you? <br><p>We offer long-term contract with attractive daily rate, insurance coverage, transportation & expat standard accommodation</p><br><br>
<br>Position location Location <br> Messaid , Qatar <br>Candidate criteria Minimum level of experience required <p>10 years or more</p><br><br> Required authorisations <br><p>Mechanical Engineer under QAFCO Ops Tier-1 Manpower Contract (REQ-022)</p><br><br>
<br> Languages <p>English (C-Professional working proficiency)</p><br><br>Our ambition Combining our differences <br><p>SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy.</p><p>Job Summary: The Lead TFA, having completed level III competencies, will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labor, tools and technical assistants as required to complete the work scope according to contractual requirements. Will work within defined parameters to make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities.</p><p>Essential Duties & Responsibilities: Manage, perform, coordinate the management of site activities Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis Signs off on all changes Drive customer satisfaction through commitment to Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product Prepare timely and accurate technical reports for customer records and a reference for future outages Ensure all parts needed for the job are shipped to the site Perform walk-downs during installation to ensure that the customer s contractors are working Perform aftermarket upgrades that need to be performed at the site Ability and willingness to work holidays, weekends and overtime as required by field assignments Extensive travel to and from projects and various field assignments will be required May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role</li><li>7+ years of experience in a field services or power generation equipment maintenance position</li><li>Successful completion of required level III training programs is a minimum requirement</li><li>Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment</li><li>Extensive travel to and from projects and various field assignments will be required</li><li>English proficiency required</li></ul><p><strong>Desired Characteristics:</strong></p><ul><li>Experienced Has the knowledge and skill to oversee field service activities and may possess expertise in a secondary competency.</li><li>Demonstrates mentor and team lead skills</li><li>Experience and training on Alstom, Siemens, or other OEM equipment</li><li>Extensive Field Engineering Services experience</li><li>Strong organizational and project management skills</li><li>Strong oral and written interpersonal, communication, and leadership skills</li><li>Strong business acumen and ability to sell GE products to the customer</li></ul><p></p></section>
???? Welcome to Your Next Adventure!<br><br>The People Operations Specialist – Employee Settlements & Compliance is responsible for delivering accurate, timely and compliant employee financial lifecycle operations across the organization. The role owns the preparation of final settlement calculations, End of Service Benefits (EOSB), statutory social insurance calculations and related employee financial processes for both corporate and frontline employees.<br><br>The role supports a high-volume operational workforce across Marketplace, Grocery and Snoomart, while also managing more complex cases for corporate employees, executives and GCC nationals. Through operational excellence and continuous process improvement, the role contributes to a positive employee experience, mitigates compliance risks and enables faster employee lifecycle execution.<br><br>???? What You’ll Get Your Hands On<br><br>Employee Final Settlements<br><br>Prepare accurate and timely final settlement calculations for employees leaving the organization, including End of Service Benefits (EOSB), leave encashment, notice pay, deductions and other applicable payments. Ensure all settlement calculations comply with local labor laws, company policies and contractual obligations.<br><br>Social Security & Statutory Contributions<br><br>Calculate statutory social insurance contributions for applicable employee populations. Manage calculations related to GCC nationals under the GCC Insurance Protection Extension framework and other applicable statutory schemes. Monitor legislative updates and ensure calculations remain compliant with statutory requirements.<br><br>Operational Workforce Administration<br><br>Manage high-volume settlement calculations for frontline employees across Marketplace, Grocery and Snoomart operations, including pickers, shoppers, dispatchers and other operational roles.<br><br>Corporate Employee Administration<br><br>Process settlement calculations for corporate employees, including more complex compensation structures, international employees and executive populations. Review unique contractual arrangements and ensure calculations accurately reflect applicable terms and benefits.<br><br>Compliance & Process Governance.<br><br> Maintain accurate employee records and calculation documentation for audit purposes. Identify process gaps and support continuous improvement initiatives to increase efficiency and reduce manual work.<br><br>Stakeholder Collaboration<br><br> Partner closely with Finance to ensure seamless coordination between settlement calculations and payroll execution. Work with Employee Relations and People Partners to support employee exits, disciplinary cases and settlement-related inquiries. Coordinate with PROs on immigration or employment status changes impacting settlements or statutory obligations. Provide guidance to employees and internal stakeholders regarding settlement calculations and statutory contributions.<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Human Resources, Business Administration, Accounting, Finance or a related field.4+ years of experience in HR Operations, Employee Administration, Payroll Experience preparing employee final settlements and End of Service Benefit calculations within GCC countries. Strong knowledge of GCC labor legislation and statutory employment requirements. Experience managing social insurance calculations, including GCC Insurance Protection Extension schemes, is preferred.<br><br>✨ Bonus Points If You Have<br><br>Experience supporting high-volume operational workforces is highly desirable. Experience working with HRIS platforms and Microsoft Excel for employee calculations and reporting.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!