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???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<ul><li><p><strong>Salary Offered : AED 3150</strong></p></li><li><p>Food Accommodation & Transportation + OT</p></li><li><p><strong><u>Note : Candidates currently in UAE only preferred</u></strong></p><p>------</p></li><li><p>Safely operate forklifts to load, unload, transport, and stack materials within warehouse and yard environments, adhering strictly to safety protocols.</p></li><li><p>Conduct pre-operation inspections of forklifts, identifying and reporting any mechanical issues or safety hazards to maintenance promptly.</p></li><li><p>Efficiently manage inventory by accurately recording material movements, ensuring proper placement and organization of goods.</p></li><li><p>Follow specific loading and unloading procedures for various types of cargo, ensuring stability and preventing damage during transit.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possess a valid UAE Forklift Operator license and/or relevant certifications.</p></li><li><p>Have a minimum of 4 to 6 years of proven experience operating forklifts in a warehouse or logistics setting.</p></li><li><p>Demonstrate proficiency in operating various types of forklifts, including reach trucks and pallet jacks.</p></li><li><p>Exhibit a strong understanding of warehouse operations, inventory management, and material handling best practices.</p></li></ul>
<strong> Welcome to Your Next Adventure!<br><br></strong>We are looking for a strategic and creative PR & Communications Lead to shape how our brand is seen, heard, and understood. In this role, you’ll lead our external communications, strengthen media relationships, drive impactful PR initiatives, and protect and enhance our brand reputation. You’ll work closely with leadership and cross-functional teams to turn business priorities into compelling stories that resonate with our customers, partners, media, and wider community.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Develop and execute comprehensive PR and communications strategies aligned with the company’s business objectives and brand positioning.</li><li>Serve as the key point of contact for media inquiries, coordinating interviews, press releases, statements, and other external communications.</li><li>Build and maintain strong relationships with journalists, media outlets, influencers, industry partners, and other key stakeholders.</li><li>Proactively identify PR opportunities to strengthen brand awareness, visibility, and reputation.</li><li>Lead the development of press releases, announcements, thought leadership, executive communications, and other corporate communications materials.</li><li>Monitor media coverage, industry trends, and brand sentiment, providing regular reporting and actionable insights.</li><li>Ensure consistent messaging and tone of voice across external and internal communication channels.</li><li>Partner closely with Marketing, Leadership, People & Culture, and other internal teams to align communications with business priorities.</li><li>Develop and manage crisis communications strategies, including response plans and messaging for reputational risks.</li><li>Plan and oversee press events, conferences, webinars, speaking opportunities, sponsorships, and other PR initiatives.</li><li>Develop and execute CSR and community engagement initiatives aligned with the company’s mission and values.</li><li>Support executive positioning and thought leadership through media opportunities, speaking engagements, and strategic communications.</li><li>Measure the effectiveness of PR and communications initiatives and continuously optimize strategies based on results.</li><li>Manage external agencies, vendors, and partners where required, including negotiations and relationship management.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.</li><li>5+ years of experience in PR, Corporate Communications, or a related role, with experience leading communications initiatives.</li><li>Proven track record of developing and executing successful PR and communications strategies.</li><li>Strong media relations experience and an established understanding of the media landscape.</li><li>Excellent written and verbal communication skills, with strong storytelling and messaging capabilities.</li><li>Experience in corporate communications, reputation management, and crisis communications.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.</li><li>Experience working cross-functionally with senior leadership and internal teams.</li><li>Strong negotiation, presentation, and interpersonal skills.</li><li>Experience in tech, e-commerce, food delivery, or other fast-paced industries is a plus.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<p><strong>Welcome to Your Next Adventure!</strong></p><p>We are looking for a strategic and creative PR & Communications Lead to shape how our brand is seen, heard, and understood. In this role, you’ll lead our external communications, strengthen media relationships, drive impactful PR initiatives, and protect and enhance our brand reputation. You’ll work closely with leadership and cross-functional teams to turn business priorities into compelling stories that resonate with our customers, partners, media, and wider community.</p><p><br></p><p><strong> What You’ll Get Your Hands On:</strong></p><ul><li>Develop and execute comprehensive PR and communications strategies aligned with the company’s business objectives and brand positioning.</li><li>Serve as the key point of contact for media inquiries, coordinating interviews, press releases, statements, and other external communications.</li><li>Build and maintain strong relationships with journalists, media outlets, influencers, industry partners, and other key stakeholders.</li><li>Proactively identify PR opportunities to strengthen brand awareness, visibility, and reputation.</li><li>Lead the development of press releases, announcements, thought leadership, executive communications, and other corporate communications materials.</li><li>Monitor media coverage, industry trends, and brand sentiment, providing regular reporting and actionable insights.</li><li>Ensure consistent messaging and tone of voice across external and internal communication channels.</li><li>Partner closely with Marketing, Leadership, People & Culture, and other internal teams to align communications with business priorities.</li><li>Develop and manage crisis communications strategies, including response plans and messaging for reputational risks.</li><li>Plan and oversee press events, conferences, webinars, speaking opportunities, sponsorships, and other PR initiatives.</li><li>Develop and execute CSR and community engagement initiatives aligned with the company’s mission and values.</li><li>Support executive positioning and thought leadership through media opportunities, speaking engagements, and strategic communications.</li><li>Measure the effectiveness of PR and communications initiatives and continuously optimize strategies based on results.</li><li>Manage external agencies, vendors, and partners where required, including negotiations and relationship management.</li></ul><p><br></p><p><strong>The Magic You Bring</strong></p><ul><li>Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.</li><li>5+ years of experience in PR, Corporate Communications, or a related role, with experience leading communications initiatives.</li><li>Proven track record of developing and executing successful PR and communications strategies.</li><li>Strong media relations experience and an established understanding of the media landscape.</li><li>Excellent written and verbal communication skills, with strong storytelling and messaging capabilities.</li><li>Experience in corporate communications, reputation management, and crisis communications.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.</li><li>Experience working cross-functionally with senior leadership and internal teams.</li><li>Strong negotiation, presentation, and interpersonal skills.</li><li>Experience in tech, e-commerce, food delivery, or other fast-paced industries is a plus.</li></ul><p><br></p><p><strong>Inside Snoonu’s Universe</strong></p><p>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.</p><p><br></p><p><strong>The Dream We’re Chasing</strong></p><p>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.</p><p><br></p><p><strong>The Quest We’re On</strong></p><p>To radically transform how people live by leveraging technology to connect them with endless possibilities.</p><p><br></p><p><strong>Our Everyday Superpowers</strong></p><p><br></p><p><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”</p><p><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”</p><p><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”</p><p><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”</p><p><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”</p><p><strong> It's All About People:</strong> “Be a team player; together we are stronger.”</p><p><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”</p><p><br></p><p><strong>Perks & Worklife Magic At Snoonu</strong></p><p><br></p><p><strong>Global Vibes </strong>– Collaborate with a worldwide crew.</p><p><strong>Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.</p><p><strong>Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.</p><p><strong>Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.</p><p><strong>Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.</p><p><br></p><p><strong>Great Place to Work® Certified</strong></p><p>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.</p><p><br></p><p><strong>Certified for Excellence</strong></p><p>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.</p><p><br></p><p><strong>Beyond the Code: Giving Back Matters</strong></p><p>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.</p><p><br></p><p><strong>Diversity Isn’t Just a Buzzword</strong></p><p>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.</p><p><br></p><p><strong>Let’s Build the Future Together</strong></p><p>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.</p>
<strong> Welcome to Your Next Adventure!<br><br></strong>The Head of Performance is responsible for leading the performance marketing function across user acquisition and digital marketing, setting the commercial strategy that converts marketing spend into customer acquisition and revenue at target efficiency. Accountable for blended performance outcomes across the paid media mix, organic growth channels, and the new-customer acquisition funnel through to first order.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Develop and recommend the performance marketing strategy to the Director of Growth & Performance Marketing, translating business growth objectives into investment priorities and target-setting across the function.</li><li>Recommend budget allocation across User Acquisition and Digital Marketing and manage total spend within the approved envelope; Senior Managers manage day-to-day pacing and channel-level allocation within their teams.</li><li>Set blended CPO and CAC targets for the function and hold Senior Managers accountable to channel-level and cluster-level KPI delivery against those targets.</li><li>Ensure the UA and Digital Marketing teams operate as a coordinated acquisition engine — identifying gaps, resolving channel overlap, and driving synergies between paid acquisition, paid awareness, and organic growth.</li><li>Define the performance KPIs and reporting requirements for the function; work with Marketing Efficiency on the analytics infrastructure, attribution models, and martech tooling needed to support them.</li><li>Evaluate and recommend new channel opportunities, market expansion strategies, and investment shifts based on commercial performance data and market trends.</li><li>Partner with Finance on budget phasing reconciliation and with the Head of CRM on a clear acquisition-to-growth handoff definition, ensuring acquisition and retention are measured on clean, non-overlapping populations.</li><li>Coordinate with the Head of Loyalty, Partnerships & Subscriptions on paid subscriber acquisition for S+, ensuring performance marketing supports subscription growth targets.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Bachelor's degree in Marketing, Business Administration, Digital Marketing, Communications, or a related field.</li><li>6+ years of experience in Performance Marketing, Digital Marketing, Growth Marketing, or Customer Acquisition, with at least 2 years in a team leadership role.</li><li>Proven experience leading digital marketing campaigns at scale across multiple paid channels.</li><li>Solid understanding of Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, DSPs, and other digital advertising platforms.</li><li>Advanced knowledge of marketing analytics, attribution models, conversion optimization, and campaign measurement.</li><li>Experience managing significant marketing budgets and delivering measurable acquisition growth.</li><li>Strong analytical, strategic, commercial, and financial acumen.<br><br></li></ul><strong>✨ Bonus Points If You Have<br><br></strong><ul><li>Experience in a marketplace, delivery, or on-demand business model.</li><li>Familiarity with mobile-first acquisition strategies and app growth.</li><li>MBA or Master's degree in a relevant field.</li><li>Regional experience in the GCC or Middle East market.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<strong> Welcome to Your Next Adventure!<br><br></strong>The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps.</li><li>Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis.</li><li>Conduct structured root-cause analysis on recurring operational failures.</li><li>Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules.</li><li>Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures.</li><li>Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines.</li><li>Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling.</li><li>Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required.</li><li>Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end.</li><li>Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers.</li><li>Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow.</li><li>Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential.</li><li>High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in.<br><br></li></ul><strong>✨ Bonus Points If You Have<br><br></strong><ul><li>Quick commerce, dark store, or grocery delivery experience</li><li>E-commerce operations background</li><li>Ride-hailing or driver/fleet management experience</li><li>Formal operations excellence background (Lean, Six Sigma, or similar)</li><li>Start-up or high-growth environment experience</li><li>Proficiency in Excel and Tableau for operational reporting</li><li>Arabic language skills</li><li>MENA market knowledge<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<p><strong>Location: Doha, Qatar</strong></p><p><strong>We are looking for an experienced Automatic Door & Shutter Technician</strong> with strong technical knowledge in installation, troubleshooting, repair and maintenance of the following systems:</p><p><strong>Required Technical Experience:</strong></p><ol><li>Automatic Sliding Doors</li><li>Automatic High-Speed Roller Shutters</li><li>Automatic Roller Shutters</li><li>Automatic Gate Barriers</li></ol><p><strong>Job Responsibilities:</strong></p><ul><li>Installation, testing and commissioning of automatic door and shutter systems.</li><li>Troubleshooting electrical, mechanical and control system faults.</li><li>Preventive and corrective maintenance.</li><li>Motor, sensor, control panel and safety device configuration.</li><li>On-site technical support and emergency repairs.</li></ul><p><strong>Candidate Requirements:</strong></p><ul><li>Minimum 5 years of relevant hands-on experience.</li><li>Good knowledge of electrical wiring, motors, sensors and automation systems.</li><li>Ability to diagnose and rectify faults independently.</li><li>Experience in all four listed systems will be highly preferred.</li><li>Qatar driving licence will be an added advantage.</li></ul><p><strong>Interested candidates may send their updated CV mentioning their relevant experience.</strong></p><p><strong>Email: </strong>sales@gulfaxis.me</p><p><strong>Subject:</strong> Application – Automatic Door & Shutter Technician</p><ul><li><em>Only candidates with relevant technical experience are encouraged to apply.</em></li></ul>
<ul><li><p>Greet customers, listen to their concerns, and accurately document vehicle issues and service requests.</p></li><li><p>Prepare job cards and communicate customer concerns to technicians.</p></li><li><p>Provide cost estimates, repair timelines, and obtain customer approvals.</p></li><li><p>Advise customers on recommended services, maintenance schedules, and warranty coverage.</p></li><li><p>Follow up on work progress and keep customers updated.</p></li><li><p>Ensure all completed services are reviewed and explained to customers before vehicle handover.</p></li><li><p>Handle customer complaints professionally and escalate issues when required.</p></li><li><p>Maintain service records and ensure documentation accuracy.</p></li><li><p>Promote additional services, accessories, and value-added offerings.</p></li><li><p>Coordinate with parts, body shop, and technicians to ensure timely service delivery.</p></li><li><p>Ensure a high level of customer satisfaction and retention. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Mechanical, Mechatronics or Automobile Engineering.</p></li><li><p>Fresh or 1+ years of experience.</p></li><li><p>Bilingual - Fluent in Arabic & English.</p></li><li><p>Strong customer service skills.</p></li><li><p>Ability to coordinate & organize the scheduling of clients service requirements.</p></li><li><p>Strong technical knowledge to be able to diagnose vehicles accurately and communicate with the workshop technicians smoothly. </p><br></li></ul>
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<span></span><ul><li>Follow up and control works carried out by contractors to ensure compliance with tender specifications and general contract conditions<br></li><li>Oversee erection, commissioning, and testing of loss prevention systems including Fire Detection & Alarm, Deluge Water Spray, Sprinkler, Water Mist, Clean Agent (FM200), Fire Pumps, Passive Fire Protection, Smoke Extraction, Lightning Protection, Emergency Lighting, and Security Management Systems<br></li><li>Manage interfaces between loss prevention, HVAC, smoke, security management, substation control, and explosion prevention systems<br></li><li>Verify and approve materials as per contract specifications; ensure all installation and commissioning works comply with approved documents and drawings<br></li></ul><br><span>Requirements</span><ul><li>Bachelor's Degree in Mechanical, Electrical, or Fire Protection Engineering<br></li><li>Minimum6 yearsof experience in loss prevention engineering; experience on major Transmission & Water projects is required<br></li><li>Strong knowledge of design, inspection, erection, and commissioning of loss prevention systems; experience preparing tender documents, technical specifications, and bid evaluations<br></li><li>Fully conversant with internationalNFPA Codes & Standards<br></li><li>Registered member of NFPA, USA(mandatory)<br></li></ul><br> </div>
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Conducted inspection and quality control of pressure vessels, piping, valves, and steel structures. Performed welding, material, PMI, NDT, hydrotest, coating, and dimensional inspections, reviewed QA/QC documents and MTCs, witnessed testing activities, prepared inspection reports, and ensured compliance with international codes, standards, and project specifications. Supported shutdown, maintenance, fabrication, and repair activities at plant and contractor facilities.
</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Degree/Diploma in Mechanical or Metallurgical Engineering</p></li><li><p>Valid CSWIP 3.2.2/ AWS-SCWI certification is a<strong> must </strong>and<strong> </strong>to be taken at least 5 years ago (old and new certificates are required).</p></li><li><p>NDT Level II is a <strong>must.</strong></p></li><li><p>BGAS-CSWIP Painting Inspector Grade 1/2 or NACE Level 1/2 <strong>favorably.</strong></p></li><li><p>Age limit 30-55</p></li><li><p>Willing to work short term as duration of work is 30 days</p></li><li><p>8 years For Degree Holders or 12 years for Diploma Holders.</p></li><li><p>Experienced in Inspection, Testing, repair of Pressure Vessels and Piping, Steel structures, Valves, at fabrication shop and construction sites.</p></li></ul>
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About the job Facility Maintenance Engineer
<p><strong>Job Objective:</strong></p><br>
<p>To conduct efficient and effective general Facility maintenance activities of the company's facilities including petrol stations, Operation plants (mainly Fire Alarm/ protection, HVAC, General civil, MEP, Elevators, Smoke Ventilation system, Pressurization system, EAS, Sliding doors and Road Barriers) by coordinating the efforts of facilities maintenance team, to ensure that all maintenance activities, troubleshooting on failures/ abnormal operation all facility maintenance equipment and provide resolution for any maintenance related actions, monitoring the performance of relevant maintenance contractors, providing technical support and training to subordinates and maintain appropriate records as per standards and requirements and are carried out promptly, safely and cost effectively.</p><br>
<p><strong>Key Accountabilities:</strong></p><br>
<p>Maintenance, complaint resolution, contractor selection and evaluation, contract management and service level agreements</p><br>
<p><strong>Minimum Qualifications:</strong></p><br>
<p>· Bachelor's Degree in Engineering (Civil, Mechanical, Electrical or relevant)</p><br>
<p><strong>Minimum Experience:</strong></p><br>
<p>· 3-5 years of post-qualification relevant experience with at least 2 years in an Oil & Gas industry</p><br>
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<p>We are looking for experienced and responsible Light & Heavy Drivers to join our team. Key Responsibilities: Safely operate light and heavy vehicles in accordance with company policies and traffic regulations. Conduct daily pre-trip vehicle inspections and ensure vehicles are roadworthy. Report mechanical defects, maintenance issues, or service requirements to the Fleet Supervisor. Adhere strictly to local traffic laws, speed limits, and safety regulations. Ensure timely and efficient transportation of personnel, materials, and equipment. Maintain vehicle cleanliness and complete required documentation accurately. Follow all company Health, Safety, and Environment (HSE) requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: Valid Light and Heavy Vehicle Driving License - Manual Minimum 2 years of driving experience operating light and heavy vehicles. Good knowledge of local roads, traffic regulations, and vehicle safety practices. Familiarity with various types of light and heavy vehicles. Strong commitment to safe driving and accident prevention. Ability to perform basic vehicle checks and identify maintenance concerns. Good communication skills and professional attitude.</p>
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<p>We are seeking a motivated Refrigeration Designer / Estimator to support the design and estimation of supermarket refrigeration equipment, cold rooms, and industrial cooling solutions.</p><p><br></p><p>· Design refrigeration systems, including supermarket refrigeration, cold rooms, freezers, and warehouse facilities.</p><p>· Conduct cooling load calculations and select appropriate equipment.</p><p>· Prepare technical submittals, drawings, pricing proposals, and Bills of Quantities (BOQs).</p><p>· Liaise with sales, project, and supplier teams to ensure smooth coordination.</p><p>· Ensure all work complies with project specifications and relevant industry standards.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's degree in Mechanical Engineering or equivalent.</li><li>3–5 years of experience in refrigeration, HVAC, or central cooling solutions.</li><li>Strong knowledge of supermarket refrigeration and cold storage systems and components.</li><li>Familiarity with design software and equipment selection tools.</li><li>Experience with Freon-based systems (CO₂ / R290 systems experience is a plus).</li></ul></div>
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<p>We are looking for a talented and motivated Production Engineer.</p><p> </p><p>In this role, you will be responsible for planning, coordinating, and optimizing manufacturing operations to ensure production targets are achieved safely, efficiently, and to the highest quality standards. You will work closely with cross-functional teams, including Quality, Maintenance, Engineering, to improve production processes, resolve operational challenges, adherence to safety protocols and efficient utilization of resources, and achieve strict deadlines.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements:</b></p><p>✔ Bachelor's Degree in Mechanical Engineering</p><p>✔ Minimum 3 years of experience in a production/manufacturing environment</p><p>✔ Strong knowledge of production planning, process optimization, and quality control</p><p>✔ Ability to lead shop-floor operations and drive continuous improvement</p><p>✔ Excellent problem-solving and communication skills</p><p>✔ Hands-on experience with Lathe and CNC machine operations</p><p>✔ Knowledge of machine manufacturing</p></div>
<p>We are seeking a technically strong Sales Engineer to support business growth in the Oil & Gas sector. The role focuses on promoting and selling power transmission solutions (ex: gearboxes, couplings, and other rotating equipment), by combining engineering expertise with commercial execution. The Sales Engineer will manage the full sales cycle, from opportunity development to technical support and order closure.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2-4 years of relevant experience.</li><li>Fluency in English (written and spoken).</li><li>2-4 years of sales experience within the Oil & Gas sector</li><li>Strong technical understanding of industrial products and solutions</li><li>Proven experience selling or supporting Power Transmission products (gearboxes, couplings, and other rotating equipment)</li><li>Experience preparing technical submittents, datasheets, and quotations</li><li>Experience managing accounts and sales pipelines</li><li>Bachelor s degree in Mechanical Engineering</li><li>Strong communication and presentation skills</li><li>Ability to work independently and manage multiple accounts/projects</li><li>Commercial awareness and customer-focused mindset</li><li>Good time management and organizational skills</li></ul>
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<p><strong>Remarkable people, trusted by clients to design and advance the world</strong></p><br><p>Wood are actively seeking applications for<strong> Principal Rotating Engineer</strong> role to support future growth in our expanding business in Qatar. </p><br><p>The projects team focusing on delivering across FEED, Pre-FEED, Brownfield, Greenfield scopes of work. In this role, you will be responsible for the execution of project work in accordance with the project execution plan, including Wood and/or Project Procedures on Safety and Quality Control within the man-hour, cost and the project schedule targets. </p><br><p>This is a long-term assignment based in Qatar.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>In this role, you will be responsible for the execution of project work, in accordance with the project execution plan including Wood and/or Project Procedures on Safety and Quality Control, within the man-hour, cost budgets and the project schedule targets.</p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, in particular those with experience in:</p><br><p>Onshore Oil and Gas <br> Offshore Oil and Gas</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong> delivered to leaders of industry across oil and gas and emerging energy sectors </li> <li><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</li> <li><strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market</li> <li><strong>Life Insurance</strong>; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death </li> <li><strong>End of Service Gratuity</strong>; In line with Qatar Labor Law, upon completion of 1 years’ service employees are eligible for an End of Service benefit of three weeks for every year of service.</li> <li><strong>Medical Insurance</strong>: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.</li> <li><strong>Employee Assistance Programme: </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.</li> <li><strong>Professional Memberships; </strong>One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.</li> <li><strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li></ul><p>Responsibilities</p><br><p>The Principal Rotating Engineer will be responsible for the following activities: </p><br><ul> <li>Overall Lead role for the project including liaison with client technical personnel.</li> <li>Technical management of multi-location team in London, India and Qatar</li> <li>Providing advice on the selection of rotating equipment</li> <li>Specification of pumps, compressors and other rotating equipment, including drivers, seal and lube systems by preparing Technical Specifications and Mechanical Datasheet. </li> <li>Preparation Enquiry Requisitions for budget pricing and for long lead items</li> <li>Technical evaluation / clarification of supplier bids as required</li> <li>Technical supervision of supplier design and control of supplier interface, plus the co-ordination of interfaces with other engineering disciplines</li> <li>Review of Supplier documentation for integration within Project design, such as GA / Details / Calculations and Fabrication Procedures</li> <li>Provide specialist input to design reviews, risk assessments and constructability reviews</li> <li>Support Inspection and Testing of Equipment, attend testing for critical equipment</li> <li>Support Construction and Commissioning phase </li> <li>Technical support for installation and commissioning</li> <li>Supervise less experienced mechanical engineers and, where required</li> <li>To provide relevant knowledgeable practical skills in the response and actions for: <ul> <li>Site visits and site surveys</li> <li>Site queries and discussions</li> <li>Supplier, vendor, contractor, client and site related discussions</li> <li>Site based activities</li> </ul></li></ul><br>Qualifications:<br><p><strong>What makes you remarkable? </strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><ul> <li>Degree qualification in Mechanical Engineering, and preferably a chartered member of a relevant professional body or institution.</li> <li>Minimum 15 years’ experience in Oil & Gas post-graduation</li> <li>Experience in working with process and utility compressors, gas and steam turbines, pumps and other rotating equipment</li> <li>Experience of working in a variety of projects and phases, including greenfield and brownfield, on and offshore, Concept through to EPC, with a focus on upstream.</li> <li>Familiarity with the following codes: API, ISO and ASME </li> <li>Familiarity with standards of major oil companies particularly Shell DEPs</li> <li>Flexible attitude, with good written and verbal communication skills</li> <li>Computer literate within Microsoft Office</li> <li>Demonstrate a good level of written and spoken communication skills in the English language.</li> <li>Should also be able to work independently.</li> <li>Be willing and able to represent Wood in both onshore and offshore surveys, holding relevant certification or willing to undertake suitable training such as BOSIET and H2S Awareness.</li></ul> </div>
MEP Draftsman<br>Job Summary The MEP Draftsman is responsible for preparing, developing, and revising detailed Mechanical, Electrical, and Plumbing (MEP) drawings using Auto CAD/Revit and other BIM software. The role involves producing coordinated shop drawings, coordination drawings, builders work drawings, installation details, and as-built drawings in compliance with project specifications, local authority regulations, and applicable industry standards. The MEP Draftsman works closely with MEP Engineers, Site Teams, Consultants, and Contractors to ensure accurate and timely project delivery. This aligns with internal drafting role descriptions focused on MEP coordination, shop drawings, and as-built documentation.<br>Key Responsibilities Prepare detailed MEP shop drawings for HVAC, Plumbing, Drainage, Fire Fighting, Electrical, ELV, BMS, and associated services. Develop coordination drawings integrating Architectural, Structural, and MEP disciplines. Produce builders work drawings, reflected ceiling plans (RCPs), sections, schematics, and installation details. Prepare and update as-built drawings based on site modifications and final installations. Generate material layouts, equipment layouts, riser diagrams, and service coordination drawings. Review consultant drawings, tender documents, and specifications to identify drafting requirements. Incorporate design revisions and site instructions into updated drawing submissions. Coordinate with MEP Engineers, Project Engineers, Site Engineers, Consultants, and Subcontractors to resolve design clashes and technical issues. Conduct site visits and take field measurements to verify installation conditions. Participate in coordination meetings and support BIM/clash detection activities where applicable. Ensure all drawings accurately reflect approved technical submittals and project requirements. Support RFIs, technical clarifications, and drawing-related site queries.
Location: Qatar<br><br>Years of Experience: 2-4 years of relevant experience.<br><br>Working Arrangement: on-site.<br><br>Language Requirements: Fluency in English (written and spoken).<br><br>We are seeking a technically strong Sales Engineer to support business growth in the Oil & Gas sector. The role focuses on promoting and selling power transmission solutions (ex: gearboxes, couplings, and other rotating equipment), by combining engineering expertise with commercial execution. The Sales Engineer will manage the full sales cycle, from opportunity development to technical support and order closure.<br><br>Key Requirements<br><br>2–4 years of sales experience within the Oil & Gas sector Strong technical understanding of industrial products and solutions Proven experience selling or supporting Power Transmission products (gearboxes, couplings, and other rotating equipment) Experience preparing technical submittals, datasheets, and quotations Experience managing accounts and sales pipelines <br><br>Other Qualifications<br><br>Bachelor's degree in Mechanical Engineering Strong communication and presentation skills Ability to work independently and manage multiple accounts/projects Commercial awareness and customer-focused mindset Good time management and organizational skills <br><br>Key Responsibilities<br><br>Develop and manage sales opportunities within the Oil & Gas sector Promote and sell power transmission products and solutions Provide technical advice and application support to customers Prepare and submit quotations, technical offers, and commercial proposals Follow up with clients to progress opportunities and close sales Build and maintain relationships with key customers and stakeholders Achieve assigned sales targets and contribute to overall business growth <br><br>If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/<br><br>If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/
<p>Provide technical and engineering support, with limited supervision, to stakeholders for the tasks that have limited impact ensuring technical contribution in a field of rotating equipment engineering for the department. Operates in an oil and gas industrial environment that requires working closely with operations, maintenance, and other technical and engineering disciplines. Identifies threats to safe and reliable operation. Recommend solutions for low impact tasks and issues with limited support from senior engineers and supervisor. Required to liaise with vendors and OEMs.</p><p>Support in the periodic health assessment surveillance of critical rotating equipment by utilising various engineering tools, programs and digital solutions, and report analysis and recommendations for any deviations to stakeholders. Provide technical information and expertise to other disciplines, engineering, and non-engineering, as per requirements. Assist operations and maintenance teams in making decisions regarding machinery issues, with an emphasis on optimising scope and duration. Review rotating equipment problems, analyse the potential causes, and provide recommendations for resolution. Review equipment and system changes for improvements in reliability and operational performance.</p><p>Contribute to Root Cause Failure Analysis (RCFA), Risk Assessments, and provide inputs to identify causes and eliminate or mitigate the risks. Assist in technical and operational investigations and evaluation, providing recommendations on the appropriate approach. Provide discipline support to projects by performing technical review of documents and analysing deviations. Assist projects by supporting machinery Factory Acceptance Test (FAT), Site Acceptance Test (SAT), commissioning, and start-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering .</p><p>4 years engineering experience in an oil and gas environment. Achieve, sustain, and enhance proficiency in alignment with the requirements outlined in the technical competence framework.</p>