Ship Mechanic Jobs - Doha Qatar
1901 Jobs Found
A leading Industrial Manufacturing company is actively hiring an Application Engineer to be based in Qatar.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Support AHU selection and provide technical recommendations based on project requirements. Review specifications, drawings, and technical documents to ensure suitable equipment solutions. Prepare technical submittals, quotations, and compliance documents. Provide technical support to sales teams, customers, consultants, and contractors. Coordinate with internal teams to ensure accurate and timely project support. Assist with technical queries and customer requirements.<br>To be successful you will need to meet the following:Bachelor’s degree in Mechanical Engineering or related field.3+ years of experience in HVAC application engineering, preferably with AHUs. Good understanding of HVAC design principles and air distribution systems Experience working with HVAC consultants, contractors, and MEP projects. Good knowledge of HVAC systems, equipment selection, and technical documentation. Ability to read HVAC drawings and specifications. Strong communication and customer-facing skills. Applicants should be available for face-to-face interviews in the location mentioned above.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
Job Title: MEP BIM Modeler Job Location: Doha Number of Vacancies: 1<br>Job Summary:We are seeking an experienced MEP BIM Modeler specializing in Fire Protection and Plumbing to join a prestigious infrastructure project in Qatar. The successful candidate will be responsible for developing high-quality BIM models, coordinating with multidisciplinary teams, and producing accurate construction documentation while ensuring compliance with BIM standards and project requirements.<br>Mandatory Requirements & Qualifications:Experience:Minimum 5 years of experience as an MEP BIM Modeler. Proven experience in Fire Protection and Plumbing modeling. Diploma or Bachelor's Degree in Mechanical Engineering, Building Services, Drafting, or a related field. Technical Skills:Advanced proficiency in Autodesk Revit MEP. Experience with Navisworks for clash detection and coordination. Strong knowledge of BIM standards, LOD requirements, and BIM workflows. Experience in MEP family creation and customization. Ability to generate shop drawings, layouts, schedules, and quantity take-offs.<br>Mandatory Criteria:Experience in Fire Protection and Plumbing BIM modeling. Strong understanding of international codes and standards. Ability to interpret engineering drawings and specifications. Immediate availability is preferred.<br>Key Responsibilities:Develop accurate Fire Protection and Plumbing BIM models using Autodesk Revit. Create and maintain Revit MEP families based on project requirements. Coordinate BIM models with other disciplines and resolve clashes using Navisworks. Produce shop drawings, installation drawings, schedules, and quantity take-offs. Update BIM models based on design revisions, RFIs, and coordination comments. Ensure compliance with BIM standards, project specifications, and client requirements. Coordinate with engineers, architects, and other BIM modelers for seamless project execution. Participate in coordination meetings and implement agreed design changes. Deliver project milestones within schedule while maintaining model quality and accuracy.
<h2 class="h5">Job description</h2>
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<span></span><p><b>Job Summary:</b><br></p><br><p>We are seeking a skilled<b>Draftsman</b>with experience in<b>instrumentation design</b>, particularly in preparing<b>instrument loop diagrams</b>for both<b>pneumatic and electrical instruments</b>. The ideal candidate will have a strong understanding of instrumentation systems and the ability to produce precise technical drawings in line with project requirements and international standards.<br></p><br><p><b>Key Responsibilities:</b><br></p><br><ul><li>Prepare detailed instrumentation drawings including<b>instrument loop diagrams</b>for pneumatic and electrical instruments.<br></li><li>Create and revise P&IDs, hook-up drawings, cable schedules, and termination diagrams.<br></li><li>Coordinate with instrumentation engineers to ensure design accuracy and compliance.<br></li><li>Maintain drawing documentation and revision control.<br></li><li>Ensure adherence to project specifications, standards, and procedures.<br></li><li>Collaborate with other disciplines (mechanical, electrical, process) to resolve design issues.<br></li></ul><br><br><span>Requirements</span><p><b>Requirements:</b><br></p><br><ul><li>Proven experience as a<b>Draftsman</b>in<b>instrumentation design</b>.<br></li><li>Proficient in<b>AutoCAD</b>or similar drafting software.<br></li><li>Strong knowledge of<b>instrumentation loop diagrams</b>(pneumatic and electrical).<br></li><li>Attention to detail and strong organizational skills.<br></li><li>Ability to work independently and as part of a team.<br></li><li>Diploma or technical certification in Electrical, Instrumentation, or related field.<br></li></ul><br><br> </div>
A leading Industrial Manufacturing company is actively hiring an Application Engineer to be based in Qatar.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Support AHU selection and provide technical recommendations based on project requirements. Review specifications, drawings, and technical documents to ensure suitable equipment solutions. Prepare technical submittals, quotations, and compliance documents. Provide technical support to sales teams, customers, consultants, and contractors. Coordinate with internal teams to ensure accurate and timely project support. Assist with technical queries and customer requirements.<br>To be successful you will need to meet the following:Bachelor’s degree in Mechanical Engineering or related field.3+ years of experience in HVAC application engineering, preferably with AHUs. Good understanding of HVAC design principles and air distribution systems Experience working with HVAC consultants, contractors, and MEP projects. Good knowledge of HVAC systems, equipment selection, and technical documentation. Ability to read HVAC drawings and specifications. Strong communication and customer-facing skills. Applicants should be available for face-to-face interviews in the location mentioned above.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
A leading Industrial Manufacturing company is actively hiring an Application Engineer to be based in Qatar.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Support AHU selection and provide technical recommendations based on project requirements. Review specifications, drawings, and technical documents to ensure suitable equipment solutions. Prepare technical submittals, quotations, and compliance documents. Provide technical support to sales teams, customers, consultants, and contractors. Coordinate with internal teams to ensure accurate and timely project support. Assist with technical queries and customer requirements.<br>To be successful you will need to meet the following:Bachelor’s degree in Mechanical Engineering or related field.3+ years of experience in HVAC application engineering, preferably with AHUs. Good understanding of HVAC design principles and air distribution systems Experience working with HVAC consultants, contractors, and MEP projects. Good knowledge of HVAC systems, equipment selection, and technical documentation. Ability to read HVAC drawings and specifications. Strong communication and customer-facing skills. Applicants should be available for face-to-face interviews in the location mentioned above.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
<p>Senior Shops Technician
Job Purpose
We are looking for an experienced Senior Shops Technician to lead day-to-day workshop operations and support maintenance activities in a petrochemical/oil & gas environment. The role is responsible for supervising workshop technicians, carrying out Pressure Relief Valve (PRV) overhauling and testing, hydrostatic and pneumatic pressure testing, fabrication support, and ensuring all work is completed safely, efficiently, and in compliance with company and industry standards.
Key Responsibilities
Supervise and support workshop technicians and contractors to ensure safe, high-quality, and timely execution of work.
Perform and oversee PRV overhauling, inspection, testing, calibration, and certification.
Carry out hydrostatic and pneumatic pressure testing and maintain accurate testing documentation.
Review work orders, engineering drawings, and Job Safety Analyses (JSA) before starting work.
Ensure the correct use of spare parts, tools, testing equipment, and workshop resources.
Maintain workshop equipment, lapping machines, testing devices, and ensure excellent housekeeping standards.
Support fabrication, welding, piping, machine shop, tool crib, shutdown, turnaround, and emergency maintenance activities.
Coordinate with Maintenance, Production, QA/QC, Engineering, and HSE teams to ensure efficient workshop operations.
Participate in audits, prepare technical reports, update maintenance records, and use SAP PM to execute work orders.
Promote a strong safety culture and identify opportunities for continuous improvement.
Qualifications & Experience
Diploma in Mechanical Engineering or a related discipline (Bachelor's degree preferred).
Minimum 5–7 years of experience in petrochemical, oil & gas, or heavy industrial maintenance.
Hands-on experience with PRV maintenance, pressure testing, fabrication, piping, and welding.
Ability to read P&IDs and isometric drawings.
Working knowledge of SAP PM and Permit-to-Work systems is an advantage.
Strong leadership, troubleshooting, communication, and problem-solving skills.
Welding certifications (ASME/API/BS) are preferred.</p><p>Senior Shops Technician (Valve Shop)
Job Purpose
We are looking for an experienced Senior Shops Technician to lead day-to-day workshop operations and support maintenance activities in a petrochemical/oil & gas environment. The role is responsible for supervising workshop technicians, carrying out Pressure Relief Valve (PRV) overhauling and testing, hydrostatic and pneumatic pressure testing, fabrication support, and ensuring all work is completed safely, efficiently, and in compliance with company and industry standards.
Key Responsibilities
Supervise and support workshop technicians and contractors to ensure safe, high-quality, and timely execution of work.
Perform and oversee PRV overhauling, inspection, testing, calibration, and certification.
Carry out hydrostatic and pneumatic pressure testing and maintain accurate testing documentation.
Review work orders, engineering drawings, and Job Safety Analyses (JSA) before starting work.
Ensure the correct use of spare parts, tools, testing equipment, and workshop resources.
Maintain workshop equipment, lapping machines, testing devices, and ensure excellent housekeeping standards.
Support fabrication, welding, piping, machine shop, tool crib, shutdown, turnaround, and emergency maintenance activities.
Coordinate with Maintenance, Production, QA/QC, Engineering, and HSE teams to ensure efficient workshop operations.
Participate in audits, prepare technical reports, update maintenance records, and use SAP PM to execute work orders.
Promote a strong safety culture and identify opportunities for continuous improvement.
Qualifications & Experience
Diploma in Mechanical Engineering or a related discipline (Bachelor's degree preferred).
Minimum 5–7 years of experience in petrochemical, oil & gas, or heavy industrial maintenance.
Hands-on experience with PRV maintenance, pressure testing, fabrication, piping, and welding.
Ability to read P&IDs and isometric drawings.
Working knowledge of SAP PM and Permit-to-Work systems is an advantage.
Strong leadership, troubleshooting, communication, and problem-solving skills.
Welding certifications (ASME/API/BS) are preferred.</p>
A leading Industrial Manufacturing company is actively hiring an Application Engineer to be based in Qatar.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Support AHU selection and provide technical recommendations based on project requirements. Review specifications, drawings, and technical documents to ensure suitable equipment solutions. Prepare technical submittals, quotations, and compliance documents. Provide technical support to sales teams, customers, consultants, and contractors. Coordinate with internal teams to ensure accurate and timely project support. Assist with technical queries and customer requirements.<br>To be successful you will need to meet the following:Bachelor’s degree in Mechanical Engineering or related field.3+ years of experience in HVAC application engineering, preferably with AHUs. Good understanding of HVAC design principles and air distribution systems Experience working with HVAC consultants, contractors, and MEP projects. Good knowledge of HVAC systems, equipment selection, and technical documentation. Ability to read HVAC drawings and specifications. Strong communication and customer-facing skills. Applicants should be available for face-to-face interviews in the location mentioned above.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
A leading Industrial Manufacturing company is actively hiring an Application Engineer to be based in Qatar.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Support AHU selection and provide technical recommendations based on project requirements. Review specifications, drawings, and technical documents to ensure suitable equipment solutions. Prepare technical submittals, quotations, and compliance documents. Provide technical support to sales teams, customers, consultants, and contractors. Coordinate with internal teams to ensure accurate and timely project support. Assist with technical queries and customer requirements.<br>To be successful you will need to meet the following:Bachelor’s degree in Mechanical Engineering or related field.3+ years of experience in HVAC application engineering, preferably with AHUs. Good understanding of HVAC design principles and air distribution systems Experience working with HVAC consultants, contractors, and MEP projects. Good knowledge of HVAC systems, equipment selection, and technical documentation. Ability to read HVAC drawings and specifications. Strong communication and customer-facing skills. Applicants should be available for face-to-face interviews in the location mentioned above.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
???? Welcome to Your Next Adventure!<br><br>The Marketing Executive – Marketplace is the execution engine behind Snoonu's marketplace marketing. Working directly under the Vertical Marketing Manager for Marketplace, this role brings campaigns to life across a diverse portfolio of categories — electronics, pharmacy, beauty, lifestyle, fashion, and more. From coordinating multi-category activations and managing creative assets, to tracking campaign performance and keeping cross-functional teams in sync, this role is for someone who is organised, proactive, and passionate about driving growth across Snoonu's marketplace verticals in Qatar.<br><br>???? What You’ll Get Your Hands On<br><br>Campaign Execution – Marketplace<br><br>Support the Marketplace Marketing Manager in executing campaigns across electronics, pharmacy, beauty, lifestyle, fashion, and seasonal categories. Coordinate campaign timelines from briefing and asset production to go-live across app, CRM, push notifications, paid media, and social. Manage the operational delivery of always-on and seasonal campaigns, including category promotions, flash sales, and merchant activations. Track campaign readiness and proactively flag risks or delays.<br><br>Merchant & Category Coordination<br><br>Coordinate joint campaigns with merchants and category partners, including offers, assets, approvals, and go-live timelines. Maintain an up-to-date promotional calendar covering marketplace partnerships and activations. Support merchant reporting and post-campaign summaries.<br><br>Category Growth & Activation<br><br>Coordinate category launches, merchant onboarding campaigns, bundles, promotions, and seasonal activations. Brief and manage creative assets, ensuring offers, products, and messaging are accurate. Coordinate with CRM and Digital Ads teams to ensure campaigns are properly set up and tracked. Monitor campaign performance and highlight underperformance or issues.<br><br>Cross-Functional Coordination<br><br>Act as the day-to-day coordination point between Marketplace Marketing, Commercial, CRM, Digital Ads, Design, Content, and Product teams. Ensure clear communication of deliverables, deadlines, and campaign requirements. Support alignment between marketing initiatives and commercial priorities. Follow up on actions from cross-functional meetings to maintain execution momentum.<br><br>Creative & Asset Management<br><br>Prepare creative briefs for app banners, push notifications, social, and outdoor campaigns. Coordinate asset reviews and approvals with Design and merchant partners. Maintain an organised campaign asset library and ensure all materials are accurate and on-brand.<br><br>Performance Tracking & Reporting<br><br>Monitor key campaign KPIs including impressions, traffic, MAPU, conversion, orders, revenue, and cost metrics. Prepare post-campaign performance summaries and initial insights. Maintain accurate campaign trackers and performance logs. Support internal reports and business reviews with relevant marketplace data.<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.1–3 years of marketing experience, ideally within an e-commerce, marketplace, retail, or digital platform environment — strong internship experience in a relevant sector is welcome. Hands-on experience coordinating multi-channel marketing campaigns with multiple stakeholders and tight timelines. Familiarity with performance marketing metrics (conversion rate, CPO, MAPU, ROAS) and comfort working with campaign data day-to-day. Experience working with merchants or retail partners — managing asset collection, co-branding processes, or promotional calendars — is a strong plus.<br><br>✨ Bonus Points If You Have<br><br>Strong organisational skills and meticulous attention to detail, especially when managing offers, pricing, and product information in creative assets. Excellent written and verbal communication skills in English; Arabic is a plus given the Qatar market. A proactive, ownership mindset — able to manage multiple workstreams simultaneously and escalate blockers early. A genuine interest in marketplace commerce and category growth, with an eye for how great marketing drives discovery and conversion across diverse product verticals.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<ul><li><p><strong>Salary Offered : AED 3150</strong></p></li><li><p>Food Accommodation & Transportation + OT</p></li><li><p><strong><u>Note : Candidates currently in UAE only preferred</u></strong></p><p>------</p></li><li><p>Safely operate forklifts to load, unload, transport, and stack materials within warehouse and yard environments, adhering strictly to safety protocols.</p></li><li><p>Conduct pre-operation inspections of forklifts, identifying and reporting any mechanical issues or safety hazards to maintenance promptly.</p></li><li><p>Efficiently manage inventory by accurately recording material movements, ensuring proper placement and organization of goods.</p></li><li><p>Follow specific loading and unloading procedures for various types of cargo, ensuring stability and preventing damage during transit.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possess a valid UAE Forklift Operator license and/or relevant certifications.</p></li><li><p>Have a minimum of 4 to 6 years of proven experience operating forklifts in a warehouse or logistics setting.</p></li><li><p>Demonstrate proficiency in operating various types of forklifts, including reach trucks and pallet jacks.</p></li><li><p>Exhibit a strong understanding of warehouse operations, inventory management, and material handling best practices.</p></li></ul>
<strong> Welcome to Your Next Adventure!<br><br></strong>We are looking for a strategic and creative PR & Communications Lead to shape how our brand is seen, heard, and understood. In this role, you’ll lead our external communications, strengthen media relationships, drive impactful PR initiatives, and protect and enhance our brand reputation. You’ll work closely with leadership and cross-functional teams to turn business priorities into compelling stories that resonate with our customers, partners, media, and wider community.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Develop and execute comprehensive PR and communications strategies aligned with the company’s business objectives and brand positioning.</li><li>Serve as the key point of contact for media inquiries, coordinating interviews, press releases, statements, and other external communications.</li><li>Build and maintain strong relationships with journalists, media outlets, influencers, industry partners, and other key stakeholders.</li><li>Proactively identify PR opportunities to strengthen brand awareness, visibility, and reputation.</li><li>Lead the development of press releases, announcements, thought leadership, executive communications, and other corporate communications materials.</li><li>Monitor media coverage, industry trends, and brand sentiment, providing regular reporting and actionable insights.</li><li>Ensure consistent messaging and tone of voice across external and internal communication channels.</li><li>Partner closely with Marketing, Leadership, People & Culture, and other internal teams to align communications with business priorities.</li><li>Develop and manage crisis communications strategies, including response plans and messaging for reputational risks.</li><li>Plan and oversee press events, conferences, webinars, speaking opportunities, sponsorships, and other PR initiatives.</li><li>Develop and execute CSR and community engagement initiatives aligned with the company’s mission and values.</li><li>Support executive positioning and thought leadership through media opportunities, speaking engagements, and strategic communications.</li><li>Measure the effectiveness of PR and communications initiatives and continuously optimize strategies based on results.</li><li>Manage external agencies, vendors, and partners where required, including negotiations and relationship management.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.</li><li>5+ years of experience in PR, Corporate Communications, or a related role, with experience leading communications initiatives.</li><li>Proven track record of developing and executing successful PR and communications strategies.</li><li>Strong media relations experience and an established understanding of the media landscape.</li><li>Excellent written and verbal communication skills, with strong storytelling and messaging capabilities.</li><li>Experience in corporate communications, reputation management, and crisis communications.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.</li><li>Experience working cross-functionally with senior leadership and internal teams.</li><li>Strong negotiation, presentation, and interpersonal skills.</li><li>Experience in tech, e-commerce, food delivery, or other fast-paced industries is a plus.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<p><strong>Welcome to Your Next Adventure!</strong></p><p>We are looking for a strategic and creative PR & Communications Lead to shape how our brand is seen, heard, and understood. In this role, you’ll lead our external communications, strengthen media relationships, drive impactful PR initiatives, and protect and enhance our brand reputation. You’ll work closely with leadership and cross-functional teams to turn business priorities into compelling stories that resonate with our customers, partners, media, and wider community.</p><p><br></p><p><strong> What You’ll Get Your Hands On:</strong></p><ul><li>Develop and execute comprehensive PR and communications strategies aligned with the company’s business objectives and brand positioning.</li><li>Serve as the key point of contact for media inquiries, coordinating interviews, press releases, statements, and other external communications.</li><li>Build and maintain strong relationships with journalists, media outlets, influencers, industry partners, and other key stakeholders.</li><li>Proactively identify PR opportunities to strengthen brand awareness, visibility, and reputation.</li><li>Lead the development of press releases, announcements, thought leadership, executive communications, and other corporate communications materials.</li><li>Monitor media coverage, industry trends, and brand sentiment, providing regular reporting and actionable insights.</li><li>Ensure consistent messaging and tone of voice across external and internal communication channels.</li><li>Partner closely with Marketing, Leadership, People & Culture, and other internal teams to align communications with business priorities.</li><li>Develop and manage crisis communications strategies, including response plans and messaging for reputational risks.</li><li>Plan and oversee press events, conferences, webinars, speaking opportunities, sponsorships, and other PR initiatives.</li><li>Develop and execute CSR and community engagement initiatives aligned with the company’s mission and values.</li><li>Support executive positioning and thought leadership through media opportunities, speaking engagements, and strategic communications.</li><li>Measure the effectiveness of PR and communications initiatives and continuously optimize strategies based on results.</li><li>Manage external agencies, vendors, and partners where required, including negotiations and relationship management.</li></ul><p><br></p><p><strong>The Magic You Bring</strong></p><ul><li>Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.</li><li>5+ years of experience in PR, Corporate Communications, or a related role, with experience leading communications initiatives.</li><li>Proven track record of developing and executing successful PR and communications strategies.</li><li>Strong media relations experience and an established understanding of the media landscape.</li><li>Excellent written and verbal communication skills, with strong storytelling and messaging capabilities.</li><li>Experience in corporate communications, reputation management, and crisis communications.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.</li><li>Experience working cross-functionally with senior leadership and internal teams.</li><li>Strong negotiation, presentation, and interpersonal skills.</li><li>Experience in tech, e-commerce, food delivery, or other fast-paced industries is a plus.</li></ul><p><br></p><p><strong>Inside Snoonu’s Universe</strong></p><p>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.</p><p><br></p><p><strong>The Dream We’re Chasing</strong></p><p>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.</p><p><br></p><p><strong>The Quest We’re On</strong></p><p>To radically transform how people live by leveraging technology to connect them with endless possibilities.</p><p><br></p><p><strong>Our Everyday Superpowers</strong></p><p><br></p><p><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”</p><p><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”</p><p><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”</p><p><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”</p><p><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”</p><p><strong> It's All About People:</strong> “Be a team player; together we are stronger.”</p><p><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”</p><p><br></p><p><strong>Perks & Worklife Magic At Snoonu</strong></p><p><br></p><p><strong>Global Vibes </strong>– Collaborate with a worldwide crew.</p><p><strong>Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.</p><p><strong>Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.</p><p><strong>Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.</p><p><strong>Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.</p><p><br></p><p><strong>Great Place to Work® Certified</strong></p><p>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.</p><p><br></p><p><strong>Certified for Excellence</strong></p><p>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.</p><p><br></p><p><strong>Beyond the Code: Giving Back Matters</strong></p><p>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.</p><p><br></p><p><strong>Diversity Isn’t Just a Buzzword</strong></p><p>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.</p><p><br></p><p><strong>Let’s Build the Future Together</strong></p><p>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.</p>
<strong> Welcome to Your Next Adventure!<br><br></strong>The Head of Performance is responsible for leading the performance marketing function across user acquisition and digital marketing, setting the commercial strategy that converts marketing spend into customer acquisition and revenue at target efficiency. Accountable for blended performance outcomes across the paid media mix, organic growth channels, and the new-customer acquisition funnel through to first order.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Develop and recommend the performance marketing strategy to the Director of Growth & Performance Marketing, translating business growth objectives into investment priorities and target-setting across the function.</li><li>Recommend budget allocation across User Acquisition and Digital Marketing and manage total spend within the approved envelope; Senior Managers manage day-to-day pacing and channel-level allocation within their teams.</li><li>Set blended CPO and CAC targets for the function and hold Senior Managers accountable to channel-level and cluster-level KPI delivery against those targets.</li><li>Ensure the UA and Digital Marketing teams operate as a coordinated acquisition engine — identifying gaps, resolving channel overlap, and driving synergies between paid acquisition, paid awareness, and organic growth.</li><li>Define the performance KPIs and reporting requirements for the function; work with Marketing Efficiency on the analytics infrastructure, attribution models, and martech tooling needed to support them.</li><li>Evaluate and recommend new channel opportunities, market expansion strategies, and investment shifts based on commercial performance data and market trends.</li><li>Partner with Finance on budget phasing reconciliation and with the Head of CRM on a clear acquisition-to-growth handoff definition, ensuring acquisition and retention are measured on clean, non-overlapping populations.</li><li>Coordinate with the Head of Loyalty, Partnerships & Subscriptions on paid subscriber acquisition for S+, ensuring performance marketing supports subscription growth targets.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Bachelor's degree in Marketing, Business Administration, Digital Marketing, Communications, or a related field.</li><li>6+ years of experience in Performance Marketing, Digital Marketing, Growth Marketing, or Customer Acquisition, with at least 2 years in a team leadership role.</li><li>Proven experience leading digital marketing campaigns at scale across multiple paid channels.</li><li>Solid understanding of Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, DSPs, and other digital advertising platforms.</li><li>Advanced knowledge of marketing analytics, attribution models, conversion optimization, and campaign measurement.</li><li>Experience managing significant marketing budgets and delivering measurable acquisition growth.</li><li>Strong analytical, strategic, commercial, and financial acumen.<br><br></li></ul><strong>✨ Bonus Points If You Have<br><br></strong><ul><li>Experience in a marketplace, delivery, or on-demand business model.</li><li>Familiarity with mobile-first acquisition strategies and app growth.</li><li>MBA or Master's degree in a relevant field.</li><li>Regional experience in the GCC or Middle East market.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<strong> Welcome to Your Next Adventure!<br><br></strong>The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps.</li><li>Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis.</li><li>Conduct structured root-cause analysis on recurring operational failures.</li><li>Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules.</li><li>Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures.</li><li>Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines.</li><li>Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling.</li><li>Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required.</li><li>Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end.</li><li>Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers.</li><li>Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow.</li><li>Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential.</li><li>High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in.<br><br></li></ul><strong>✨ Bonus Points If You Have<br><br></strong><ul><li>Quick commerce, dark store, or grocery delivery experience</li><li>E-commerce operations background</li><li>Ride-hailing or driver/fleet management experience</li><li>Formal operations excellence background (Lean, Six Sigma, or similar)</li><li>Start-up or high-growth environment experience</li><li>Proficiency in Excel and Tableau for operational reporting</li><li>Arabic language skills</li><li>MENA market knowledge<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<p><strong>Location: Doha, Qatar</strong></p><p><strong>We are looking for an experienced Automatic Door & Shutter Technician</strong> with strong technical knowledge in installation, troubleshooting, repair and maintenance of the following systems:</p><p><strong>Required Technical Experience:</strong></p><ol><li>Automatic Sliding Doors</li><li>Automatic High-Speed Roller Shutters</li><li>Automatic Roller Shutters</li><li>Automatic Gate Barriers</li></ol><p><strong>Job Responsibilities:</strong></p><ul><li>Installation, testing and commissioning of automatic door and shutter systems.</li><li>Troubleshooting electrical, mechanical and control system faults.</li><li>Preventive and corrective maintenance.</li><li>Motor, sensor, control panel and safety device configuration.</li><li>On-site technical support and emergency repairs.</li></ul><p><strong>Candidate Requirements:</strong></p><ul><li>Minimum 5 years of relevant hands-on experience.</li><li>Good knowledge of electrical wiring, motors, sensors and automation systems.</li><li>Ability to diagnose and rectify faults independently.</li><li>Experience in all four listed systems will be highly preferred.</li><li>Qatar driving licence will be an added advantage.</li></ul><p><strong>Interested candidates may send their updated CV mentioning their relevant experience.</strong></p><p><strong>Email: </strong>sales@gulfaxis.me</p><p><strong>Subject:</strong> Application – Automatic Door & Shutter Technician</p><ul><li><em>Only candidates with relevant technical experience are encouraged to apply.</em></li></ul>
<ul><li><p>Greet customers, listen to their concerns, and accurately document vehicle issues and service requests.</p></li><li><p>Prepare job cards and communicate customer concerns to technicians.</p></li><li><p>Provide cost estimates, repair timelines, and obtain customer approvals.</p></li><li><p>Advise customers on recommended services, maintenance schedules, and warranty coverage.</p></li><li><p>Follow up on work progress and keep customers updated.</p></li><li><p>Ensure all completed services are reviewed and explained to customers before vehicle handover.</p></li><li><p>Handle customer complaints professionally and escalate issues when required.</p></li><li><p>Maintain service records and ensure documentation accuracy.</p></li><li><p>Promote additional services, accessories, and value-added offerings.</p></li><li><p>Coordinate with parts, body shop, and technicians to ensure timely service delivery.</p></li><li><p>Ensure a high level of customer satisfaction and retention. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Mechanical, Mechatronics or Automobile Engineering.</p></li><li><p>Fresh or 1+ years of experience.</p></li><li><p>Bilingual - Fluent in Arabic & English.</p></li><li><p>Strong customer service skills.</p></li><li><p>Ability to coordinate & organize the scheduling of clients service requirements.</p></li><li><p>Strong technical knowledge to be able to diagnose vehicles accurately and communicate with the workshop technicians smoothly. </p><br></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><ul><li>Follow up and control works carried out by contractors to ensure compliance with tender specifications and general contract conditions<br></li><li>Oversee erection, commissioning, and testing of loss prevention systems including Fire Detection & Alarm, Deluge Water Spray, Sprinkler, Water Mist, Clean Agent (FM200), Fire Pumps, Passive Fire Protection, Smoke Extraction, Lightning Protection, Emergency Lighting, and Security Management Systems<br></li><li>Manage interfaces between loss prevention, HVAC, smoke, security management, substation control, and explosion prevention systems<br></li><li>Verify and approve materials as per contract specifications; ensure all installation and commissioning works comply with approved documents and drawings<br></li></ul><br><span>Requirements</span><ul><li>Bachelor's Degree in Mechanical, Electrical, or Fire Protection Engineering<br></li><li>Minimum6 yearsof experience in loss prevention engineering; experience on major Transmission & Water projects is required<br></li><li>Strong knowledge of design, inspection, erection, and commissioning of loss prevention systems; experience preparing tender documents, technical specifications, and bid evaluations<br></li><li>Fully conversant with internationalNFPA Codes & Standards<br></li><li>Registered member of NFPA, USA(mandatory)<br></li></ul><br> </div>
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Conducted inspection and quality control of pressure vessels, piping, valves, and steel structures. Performed welding, material, PMI, NDT, hydrotest, coating, and dimensional inspections, reviewed QA/QC documents and MTCs, witnessed testing activities, prepared inspection reports, and ensured compliance with international codes, standards, and project specifications. Supported shutdown, maintenance, fabrication, and repair activities at plant and contractor facilities.
</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Degree/Diploma in Mechanical or Metallurgical Engineering</p></li><li><p>Valid CSWIP 3.2.2/ AWS-SCWI certification is a<strong> must </strong>and<strong> </strong>to be taken at least 5 years ago (old and new certificates are required).</p></li><li><p>NDT Level II is a <strong>must.</strong></p></li><li><p>BGAS-CSWIP Painting Inspector Grade 1/2 or NACE Level 1/2 <strong>favorably.</strong></p></li><li><p>Age limit 30-55</p></li><li><p>Willing to work short term as duration of work is 30 days</p></li><li><p>8 years For Degree Holders or 12 years for Diploma Holders.</p></li><li><p>Experienced in Inspection, Testing, repair of Pressure Vessels and Piping, Steel structures, Valves, at fabrication shop and construction sites.</p></li></ul>