Ship Mechanic Jobs
588 Jobs Found
Construction Supervisor (Mechanical & Piping) - QATAR<br><br>Job Purpose<br><br>The purpose of the Construction Supervisor (Mechanical & Piping) is to supervise and oversee all construction activities concerning Mechanical and Piping in accordance with the established CAT III, IV, V and VI Projects processes, specification, and IFC Drawings. The Construction Supervisor - Mechanical & Piping is responsible in supervising the execution of all CAT III, IV, V and VI Projects mechanical and piping construction activities safely, with the required quality, and per schedule. The role directly reports to the Head of Construction and works closely with the assigned Construction Lead. The role works in the Pool Matrix of the Construction Division. The role is applicable to Brownfield and Greenfield CAT III, IV, V and VI Projects, and in normal plant operating conditions as well as shutdowns. The role provides representation in monitoring and coordinating the site and safety activities of Contractor and its Sub-contractors. The role reports on the construction activities, progress, and areas of concern and mitigating actions. The role prepares for and participates in CAT III, IV, V and VI Project(s) Weekly Construction Meetings. The role reviews and approves Construction Method Statements provided by the Contractor and ensures that its requirements are fully implemented at site by the Contractor / Sub-contractor Main Duties / Accountabilities Familiar with the health, safety and environment requirements and ensure that they are adhered to during construction activities. Ensure safety compliance at site and participated in Safety IIF Program. Engage Contractors, Sub-contractors, and applicable Third Parties with a professional approach and maintain a good working level relationship. Fully conversant with Project's discipline specific, facility related technical specification requirements. Interface and coordinate with the Project Engineering and QA/QC Teams. Coordinate Contractor’s Construction activities, and interface coordination with the activities of Third Parties. Ensure that construction activities are carried out in accordance with rules, regulations, Procedures and Permit to Work (PTW). Ensure that Construction activities are carried out in accordance with RLC rules regulations, Procedures and the Consolidated Permit to Work System in areas under RLC jurisdiction. Continuously monitor Construction activities in progress at site and at critical activities locations against the applicable Project Technical Specifications. Review activities and inspection results (reports / tests) to ensure compliance with Project requirements before proceeding with succeeding Construction activities. Monitor and ensure the correction of Non-Conformance Report items and other issues supporting QA/QC compliance. Conduct Construction surveillance activities per PMD requirements and participate in Construction Walkthroughs. Report construction progress and concerns and coordinate directly with the assigned Construction Focal Point regarding any significant issues identified. Operating Environment, Framework and Boundaries Works in accordance with Policies & Procedures and directives from the Head of Construction. Discusses with the Head of Construction / Construction Focal Point, and the Contractor regarding site issues / problems, and work progress encountered at site. Operates in a comprehensive technical and supervisory role to support all Construction related activities for assigned Projects. Communications and Working Relationships Close working relationship with the Construction Focal Point, other Construction Supervisors, QA/QC Inspectors, and Discipline Engineers for execution of assigned Projects construction activities. Frequent contacts with Operations regarding Permit to Work (PTW), and material passes, supplier representatives, Contractors, and Sub-contractors during execution of Projects construction activities. Regular meetings with the Construction Focal Point to discuss construction activities, progress and work priorities. Problem Solving / Complexity Execute the Construction scope of Projects according to their Construction Execution Plans. Works within well-established Policies, Procedures and Standards. Works under pressure in fast-track and complex Projects, including shutdowns, and able to provide professional, concise response to construction related issues and concerns. Undertakes investigations and problem solving of construction issues and concerns. Must have the ability to work with the Contractor to make decisions on Projects construction issues and concerns. Provides expertise in a range of the various Construction scopes for all Projects, and other Construction activities. Good team player and strong work commitment, dedication, and contribution. Decision Making Authority and Responsibility Plan and priorities assigned Construction work within the agreed work plans for assigned Projects. Minimum Qualification, Knowledge, Skills and Experience Bachelor of Science in Mechanical Engineering, or equivalent such as Diploma. Thorough knowledge of ASME, API, ASNT, NACE, etc. Codes / Standards. Minimum of six (06) years broad experience in all phases of Construction, field execution and mechanical completion activities in Mechanical and Piping discipline for EPC type Oil and Gas Projects. Experience working in Brownfield and Greenfield Projects with Contractors and Sub-contractors, in particular those involved in the Construction of Onshore and Offshore (when required), Plant Shutdowns, Oil & Gas, Chemical and/or Petrochemical Plant Facilities. In addition to experience in installation and testing of piping systems, valves, static and rotating equipment. Experience in Hot Taping and Cold Tapping activities. Experience in HVAC Systems installation including Ductworks and associated piping (Optional). Good leadership and interpersonal skills and the ability to work as a team member under project schedule pressures. Self-motivated and proactive in communication, taking action, and efficiently driving construction activities. Fluent in both spoken and written English. Possess good IT skills, and be able to use basic software such as Excel, Word, etc. Good supervisory and site control skills.<br><br>Interested? Please send your CV to norniqmah.abkarim@airswift.com
Construction Supervisor (Electrical & Instrument)<br><br> Job Purpose The purpose of the Construction Supervisor (Electrical & Instrument) is to supervise and oversee all construction activities concerning electrical and instrument in accordance with the established CAT III, IV, V and VI Projects processes, specification, and IFC Drawings. The Construction Supervisor - Electrical & Instrument is responsible in supervising the execution of all CAT III, IV, V and VI Projects Mechanical and Piping Construction activities safely, with the required quality, and per schedule. The role directly reports to the Head of Construction and works closely with the assigned Construction Lead. The role works in the Pool Matrix of the Construction Division. The role is applicable to Brownfield and Greenfield CAT III, IV, V and VI Projects, and in normal plant operating conditions as well as shutdowns. The role provides representation in monitoring and coordinating the site and safety activities of Contractor and its Sub-contractors. The role reports on the construction activities, progress, and areas of concern and mitigating actions. The role prepares for and participates in CAT III, IV, V and VI Project(s) Weekly Construction Meetings. The role reviews and approves Construction Method Statements provided by the Contractor and ensures that its requirements are fully implemented at site by the Contractor / Sub-contractor. Main Duties / Accountabilities Familiar with the health, safety and environment requirements and ensure that they are adhered to during construction activities. Ensure safety compliance at site and participated in Safety IIF Program. Engage Contractors, Sub-contractors, and applicable Third Parties with a professional approach and maintain a good working level relationship. Fully conversant with Project’s discipline specific, facility related technical specification requirements. Interface and coordinate with the Project Engineering and QA/QC Teams. Coordinate Contractor’s Construction activities, and interface coordination with the activities of Third Parties. Ensure that construction activities are carried out in accordance with rules, regulations, Procedures and Permit to Work (PTW). Ensure that Construction activities are carried out in accordance with RLC rules regulations, Procedures and the Consolidated Permit to Work System in areas under RLC jurisdiction. Continuously monitor Construction activities in progress at site and at critical activities locations against the applicable Project Technical Specifications. Review activities and inspection results (reports / tests) to ensure compliance with Project requirements before proceeding with succeeding Construction activities. Monitor and ensure the correction of Non-Conformance Report items and other issues supporting QA/QC compliance. Conduct Construction surveillance activities per PMD requirements and participate in Construction Walkthroughs. Report construction progress and concerns and coordinate directly with the assigned Construction Focal Point regarding any significant issues identified. Operating Environment, Framework and Boundaries Works in accordance with Policies & Procedures and directives from the Head of Construction. Discusses with the Head of Construction / Construction Focal Point, and the Contractor regarding site issues / problems, and work progress encountered at site. Operates in a comprehensive technical and supervisory role to support all Construction related activities for assigned Projects. Communications and Working Relationships Close working relationship with the Construction Focal Point, other Construction Supervisors, QA/QC Inspectors, and Discipline Engineers for execution of assigned Projects construction activities. Frequent contacts with Operations regarding Permit to Work (PTW), and material passes, supplier representatives, Contractors, and Sub-contractors during execution of Projects construction activities. Regular meetings with the Construction Focal Point to discuss construction activities, progress and work priorities. Problem Solving / Complexity Execute the Construction scope of Projects according to their Construction Execution Plans. Works within well-established Policies, Procedures and Standards. Works under pressure in fast-track and complex Projects, including shutdowns. And able to provide professional, concise response to construction related issues and concerns. Undertakes investigations and problem solving of construction issues and concerns. Must have the ability to work with the Contractor to make decisions on Projects construction issues and concerns. Provides expertise in a range of the various Construction scopes for all Projects, and other Construction activities. Good team player and strong work commitment, dedication, and contribution. Decision Making Authority and Responsibility Plan and prioritises assigned Construction work within the agreed work plans for assigned Projects. Minimum Qualification, Knowledge, Skills and Experience Bachelor of Science in Electrical / Instrument Engineering, or equivalent such as Diploma. Thorough knowledge of IEC, NEC, NFPA, BS, NEMA, NETA, IEEE, etc. Codes / Standards. Minimum of six (06) years broad experience in all phases of Construction planning, field execution and mechanical completion activities in electrical and instrument discipline for EPC type Oil and Gas Projects. Experience working in Brownfield and Greenfield Projects with Contractors and Sub-contractors, in particular those involved in the Construction of Onshore and Offshore (when required), Plant Shutdowns, Oil & Gas, Chemical and / or Petrochemical Plant Facilities. In addition to experience in installation, modification, and testing of electrical, instrument, and systems control equipment. Experience in HVAC Systems electrical panels installation and cable termination / testing (Optional). Good leadership and interpersonal skills and the ability to work as a team member under project schedule pressures. Self-motivated and proactive in communication, taking action, and efficiently driving construction activities. Fluent in both spoken and written English. Possess good IT skills, and be able to use basic software such as Excel, Word, etc. Good supervisory and site control skills.
<p>The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p><strong>Performance Marketing & Paid Media</strong></p><p>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p><strong>Website & Content Management</strong></p><p>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p><strong>CRM & Email Marketing</strong></p><p>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p><strong>F&B, Waterpark, Retail and Wellness Marketing</strong></p><p>Food& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p><strong>Team & Stakeholder Management</strong></p><p>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Reports to the skipper Takes part in all activities delegated by the skipper. Takes part in all tasks delegated by the Marine Coordinator. Participates in all emergencies and drills. Responds to all emergencies and act as per given duties. Reports any unsafe activities to skipper. Provide a personal service to all the guests fully aware and following the hotel standards and procedures by developing high quality relationship with guests from the moment they arrive. Ensure that all guests are greeted and receive a warm welcome. Manage any guests complain in a professional manner, if you resolving to the guests satisfaction make sure you handover it to your supervisor or your manager. Ask for supervisor or manager help in serious case. Be aware of all hotel facilities, operating timing, and to promote the internal activities and events. Be updated with the latest administrative, organizational, operational or other changes and news. To attend a daily briefing with the front office team to recapitulate the tasks and activities. Maintain an atmosphere of high morale and a happy working relationship among the team. To report for the duty punctually wearing the uniform and the name tag. Maintain a high standard of personal appearance and adhere to the hotel department appearance standard. Meet and greets arrival and departure guests and provide necessary assistance. Ensure the updated safety and promotional videos are displayed or if unable to play the video, demonstrate the safety instruction at the beginning of the trip. Ensure all the guests has been informed by the announcement speech at the beginning and the end of each trip. Coordinate with your team to ensure smooth transfer arrangements for guests Perform the checklist as required. Ensure that vessels are clean and tidy, arrange flowers, water, dates, magazines and other amenities required. Participate in STCW courses or any other external training required by local or company regulations.<br><br>Qualifications<br><br>Highschool Graduate or Diploma Excellent communication skills in English Language Customer focused and attention to detail With Hospitality background is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Reports to the skipper Takes part in all activities delegated by the skipper. Takes part in all tasks delegated by the Marine Coordinator. Participates in all emergencies and drills. Responds to all emergencies and act as per given duties. Reports any unsafe activities to skipper. Provide a personal service to all the guests fully aware and following the hotel standards and procedures by developing high quality relationship with guests from the moment they arrive. Ensure that all guests are greeted and receive a warm welcome. Manage any guests complain in a professional manner, if you resolving to the guests satisfaction make sure you handover it to your supervisor or your manager. Ask for supervisor or manager help in serious case. Be aware of all hotel facilities, operating timing, and to promote the internal activities and events. Be updated with the latest administrative, organizational, operational or other changes and news. To attend a daily briefing with the front office team to recapitulate the tasks and activities. Maintain an atmosphere of high morale and a happy working relationship among the team. To report for the duty punctually wearing the uniform and the name tag. Maintain a high standard of personal appearance and adhere to the hotel department appearance standard. Meet and greets arrival and departure guests and provide necessary assistance. Ensure the updated safety and promotional videos are displayed or if unable to play the video, demonstrate the safety instruction at the beginning of the trip. Ensure all the guests has been informed by the announcement speech at the beginning and the end of each trip. Coordinate with your team to ensure smooth transfer arrangements for guests Perform the checklist as required. Ensure that vessels are clean and tidy, arrange flowers, water, dates, magazines and other amenities required. Participate in STCW courses or any other external training required by local or company regulations.<br><br>Qualifications<br><br>Highschool Graduate or Diploma Excellent communication skills in English Language Customer focused and attention to detail With Hospitality background is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Objective<br><br>The position is responsible for assisting in daily warehouse operations including receiving, storing, scanning, and dispatching goods while ensuring proper handling and inventory accuracy in the distribution center.<br><br>Key Responsibility<br><br> Assist in receiving, unpacking, and organizing inbound shipments according to the standard operating procedures. Support in inventory movement, product scanning, and shelving based on barcodes and category requirements. Perform manual handling tasks such as lifting, loading/unloading, and packing of goods as per brand and dispatch instructions. Maintain cleanliness and safety in the warehouse zone assigned. Coordinate with senior DC staff to ensure timely and accurate fulfillment of outbound orders. Follow proper documentation and labelling practices to support inventory tracking and minimize errors. Report damaged or missing stock to supervisors and follow instructions for corrective action.<br><br>Desired Experience<br><br> 1-2 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred. Proficiency in managing inventory levels and conducting regular stock checks. Basic knowledge of warehouse operations, barcode scanning, and inventory handling.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Commodity Trading Operator supports the execution and administration of physical and financial commodity trades by managing the post-deal operational process. The role ensures accurate trade capture, documentation, logistics coordination, and timely settlement while maintaining compliance with internal controls and regulatory requirements. The position acts as a key link between Traders, Logistics, Finance, and external counterparties to ensure smooth trade execution and risk mitigation.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p><strong>1. Trade Execution Support</strong></p><br>
<ul>
<li>Capture and validate trade details in the trading system (ETRM or equivalent).</li>
<li>Prepare and issue trade confirmations in line with agreed contractual terms.</li>
<li>Monitor trade status from execution through settlement.</li>
<li>Ensure timely processing of amendments and contract updates.</li>
</ul>
<p><strong>2. Contract Administration & Documentation</strong></p><br>
<ul>
<li>Manage contract documentation including invoices, bills of lading, inspection certificates, and shipping documents.</li>
<li>Coordinate document exchange with counterparties, banks, and inspection agencies.</li>
<li>Maintain accurate trade records and filing systems.</li>
</ul>
<p><strong>3. Logistics Coordination</strong></p><br>
<ul>
<li>Liaise with shipping agents, freight forwarders, warehouses, and inspection companies to ensure smooth cargo movement.</li>
<li>Track shipments and monitor delivery schedules.</li>
<li>Coordinate storage and inventory movements where applicable.</li>
<li>Support resolution of operational issues related to delivery or documentation.</li>
</ul>
<p><strong>4. Settlement & Financial Coordination</strong></p><br>
<ul>
<li>Support invoicing and settlement processes.</li>
<li>Monitor payment timelines and follow up on outstanding balances.</li>
<li>Coordinate with Finance on reconciliations and cash flow tracking.</li>
<li>Assist in managing trade finance instruments such as Letters of Credit (LCs).</li>
</ul>
<p><strong>5. Risk & Compliance Monitoring</strong></p><br>
<ul>
<li>Ensure trades are executed in line with internal policies and compliance standards.</li>
<li>Escalate discrepancies, documentation gaps, or operational risks.</li>
<li>Support audit requirements and internal control procedures.</li>
</ul>
<p><strong>6. Systems & Reporting</strong></p><br>
<ul>
<li>Maintain accurate data entry in trading and reporting systems.</li>
<li>Generate operational reports on trade status, shipments, and settlements.</li>
<li>Identify opportunities for process improvements and efficiency gains.</li>
</ul><br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Understanding commodity trade lifecycle processes.</p><br>
<p>Basic knowledge of international shipping and Incoterms.</p><br>
<p>Familiarity with trade finance instruments (LCs, guarantees).</p><br>
<p>Strong attention to detail and documentation accuracy.</p><br>
<p>Ability to manage multiple transactions in a fast-paced environment.</p><br>
<p>Strong coordination and communication skills.</p><br>
<p>Problem-solving capability and risk awareness.</p><br>
<p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role (this point to be available for all roles that have SAP access)</p><br><br><br><u><b>Job Experience</b></u>
<br><p>5-7years of experience in commodity trading operations, logistics, or trade finance.</p><br>
<p>Exposure to physical commodity trading (energy, metals, bulk materials, oil & gas, or construction materials) is preferred.</p><br>
<p>Experience working with ETRM systems or ERP platforms is an advantage. </p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>Contract Negotiating L3<br>Leadership_321977503<br>Quality_321977507<br>Resilience<br>Risk Management L3<br>Strategic Planning L3<br>Supply Chain Optimization L3<br>Trade Compliance L3<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<p><span>Lead the end-to-end commercial and contract management process from tendering through contract award and execution, ensuring compliance with contractual, legal, regulatory, and company requirements. Review and interpret contracts, prepare commercial memoranda, provide contractual advice, and manage client disputes to protect the company's commercial interests. Serve as the primary focal point for all contractual matters with clients while coordinating cross-functional teams to ensure successful project delivery, resource mobilization, and operational execution. Drive tendering activities, commercial negotiations, pricing, cost analysis, and contract performance, ensuring HSE, quality, financial, and project governance standards are consistently achieved.</span></p><br><br>Responsibilities:<br><p><strong>Responsibilities</strong><br>• Ensure Subsea / Offshore operations run in accordance with all relevant contracts, legal, regulatory, and any other standards to which compliance is required. <br>• Develop and communicate a project charter ahead of kick-off on any contract, including the RACI matrix, CTR, and delivery plan. <br>• Monitor contract execution against project charter, budget, and CTR<br>• Compile and manage all pre and post-tender pricing, clarifications, and master filing <br>• Lead arbitration on contract interpretation to preserve value and mitigate risks<br>• Coordinates the flow of information between the Operations, Chartering, Engineering and Construction, Planning and Economics, Marine, Technical, and Crew Manning sections.<br>• Effectively communicate any resource requirements (e.g. labor, equipment) and ensure early availability in compliance with the project mobilization plan<br>• Collate, review, distribute, manage, and negotiate the best commercial value decisions with the lowest risk for tender submission and during events in contract execution<br>• Assist with bid pricing and submit pricing suggestions for review and approval.<br>• Maintain a database of centrally located and internally shared costing databases.<br>• Assist in the review of contract/tendering documentation to ensure that documentations are in line with project requirements and with proper costing and approvals from concerned departments (like corporate finance)<br>• Participate in audits/inspections / Visit to ensure service adherence to contract specifications and regulations<br>• Monitor field work which consists of contract work and ensuring compliance with company standards, procedures, specifications, and codes<br>• Ensure adherence to HSE standards, quality requirements, and financial accountability<br>• Liaise with vessels and clients for day-to-day operations as necessary<br>• Participate in Operational management review<br>Perform other job-related duties as assigned.<br> </p><br><br>Qualifications:<br><p><strong>Minimum Qualification/Experiences/Skills</strong><br><strong>Qualification/Experiences/Skills</strong><br><strong>Education and Professional Qualification</strong><br>Degree in Law, Finance, or Engineering Management, <br>PMP certificate is a plus<br><strong>Professional Experience</strong><br>Minimum 6-8 years of Experience. <br>Oil and Gas, Marine, or EPCIC in contracting, contract management, and cost analysis will be a plus<br><strong>Geographic Experience</strong><br>N/A<br><strong>Computer Skills</strong><br>Good command of Office, project management applications<br><strong>Language skills</strong><br>Fluent English<br>Arabic is a plus<br> </p><br> </div>
<p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Digital Marketing Manager The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p>Performance Marketing & Paid Media</p><p>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p>Website & Content Management</p><p>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p>CRM & Email Marketing</p><p>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p>F&B, Waterpark, Retail and Wellness Marketing</p><p>Food& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p>Team & Stakeholder Management</p><p>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p><strong>Digital Marketing Manager</strong></p><br><p>The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels.</p><br><p><br>The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands.</p><br><p><br>As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><br><p><strong>Performance Marketing & Paid Media</strong></p><br><ul><li>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat.</li><li>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat.</li><li>Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team.</li><li>Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers.</li><li>Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings.</li><li>Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</li></ul><p><strong>Website & Content Management</strong></p><br><ul><li>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives.</li><li>Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings.</li><li>Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</li></ul><p><strong>CRM & Email Marketing</strong></p><br><ul><li>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation.</li><li>Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture.</li><li>Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements.</li><li>Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</li></ul><p><strong>F&B, Waterpark, Retail and Wellness Marketing</strong></p><br><ul><li>Food& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable.</li><li>Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting.</li><li>Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties.</li><li>Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales.</li><li>Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</li></ul><p>Team & Stakeholder Management</p><br><ul><li>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution.</li><li>Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team.</li><li>Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes.</li><li>Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Communications, Business, or a related field.</li><li>At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role.</li><li>Strong understanding of digital marketing concepts, best practices, and tools.</li><li>Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc).</li><li>Excellent analytical skills and experience with reporting tools.</li><li>Creative thinking and problem-solving abilities.</li><li>Strong communication and leadership skills.</li><li>Ability to work independently and manage multiple projects simultaneously.</li><li>Certification in digital marketing is a plus.</li></ul> </div>
Company Description<br><br>Join Saipem and engineer a sustainable future.<br><br>We are a global leader in engineering and construction for the energy and infrastructure sectors, delivering complex onshore and offshore projects worldwide. Driven by technological innovation as “One Company”, our 30,000 people from over 130 nationalities in more than 50 countries work every day to enable the energy transition toward Net Zero. At Saipem, your expertise helps shape the future globally for environmental sustainability.<br><br>Purpose Of The Position<br><br>As Shipping & Customs Manager you will respond to the Project Director/Technical Manager and be part of the Supply Chain / Logistics function within project execution scope. You will streamline shipping and customs activities, define the most suitable transportation and customs schemes, and supervise the safe, efficient and cost-effective movement of Saipem purchased materials, subcontractors’ equipment and company-provided items in compliance with project requirements, budget and schedule.<br><br>How can you support us? Here below your responsibilities:<br><br>Streamline shipping and customs activities within the supply chain process, coordinating with Procurement, Expediting & Inspection, Asset and Operational Logistics to improve efficiency, competences and cost control. Define the best transportation and customs scheme, including feasibility and cost assessment, according to actual project requirements. Supervise and manage transport and customs formalities for Saipem purchased materials, subcontractors’ equipment and company-provided items from agreed delivery point up to final destination. Support tendering and supply chain functions by defining transportation schemes, assessing feasibility and preparing related budget inputs. Define the overall Project Customs scheme during tendering and execution phases according to project fiscal organization, vendor locations, material origin and applicable customs/fiscal regulations. Support procurement activities by defining contractual delivery terms, providing transport costs, preparing packing specifications and shipping instructions. Liaise with Expediting & Inspection once goods are released for collection, ensuring timely shipment arrangement up to destination. Coordinate with Logistics to define Project Shipping instructions and ensure distribution through the Shipping and Customs Network to all transport offices involved. Support the Insurance department by ensuring proper notification where shipment value exceeds corporate insurance deductibles or when damage occurs during transportation. Review and approve Scope of Works, Purchase Requisitions and Technical Bid Evaluations relevant to Transport Frame Agreements and single dedicated shipments. Manage Transport Agreements and monitor utilization, approving related AfS / WO within power of attorney limits and authorizing SE / Progress Reports. Ensure proper document archiving and traceability of all records relevant to shipping and customs activities. Ensure the required information flow toward competent functions for liquidated damages and price revision matters. Assign Shipping & Customs Coordinators to projects and ensure adequate support from Shipping and Customs officers, including outsourced resources through the network when required. Participate in vendor qualification and provide feedback/reporting on owners, freight forwarders and customs brokers performance.<br><br>What are we looking for?<br><br>Education<br><br>Bachelor’s or Master’s degree in Logistics, Supply Chain Management, Engineering, Business Administration, or related discipline.<br><br>Experience<br><br>Minimum 10–15 years of experience in shipping, customs, logistics or supply chain roles, with proven experience managing transport schemes, customs formalities, vendors, freight forwarders and customs brokers within oil & gas, energy, EPC or large project environments.<br><br>Languages<br><br>Fluent in English (mandatory) Additional languages (Italian, French, Arabic) are a plus<br><br>Technical Skills<br><br>Strong knowledge of shipping, customs and international transport regulations, including customs documentation, declarations, VAT, tariffs, customs brokers and freight forwarder management. Ability to define overall Project Customs schemes according to project fiscal organization, vendor location, country of origin and local regulations. Expertise in transport planning, shipping instructions, packing specifications and Incoterms in line with project and contractual requirements. Experience with Scope of Works, Purchase Requisitions, Technical Bid Evaluations and Transport Agreements for frame agreements and dedicated shipments. Knowledge of port, air and sea operations, including documentation, handling, dangerous goods / out-of-gauge cargo and transport permits where applicable. Ability to manage cost estimation, budget monitoring, reporting and document archiving for shipping and customs activities.<br><br>IT Skills<br><br>Proficiency in Microsoft Office tools Familiarity with document management systems and logistics/shipping tracking tools Experience with ERP systems (e.g., SAP) is an advantage<br><br>What else should you know? <br><br>You will have the opportunity to coordinate international shipping and customs activities and support projects across EMEA and offshore/onshore locations, depending on project requirements.<br><br>What We Can Offer To You<br><br>Permanent Contract – Project-based position Corporate Benefits: We offer a comprehensive benefits package Working Hours: 45 hours (9 hours x 5 days) Availability may be required in line with project and operational shipping/customs requirements Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals. Location: Doha, Qatar<br>Your opinion helps us grow every day! We would greatly appreciate it if you could share your opinion by completing this short, anonymous survey. https://forms.office.com/e/3s Ce293xsf<br><br>Additional Information<br><br>We support your development! Do you feel you might not fit this role perfectly? If you think you can contribute to our business development in the future, don’t hesitate to apply anyway through our spontaneous application form!<br><br>We embrace diversity! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.<br><br>Safety and Sustainability matter to us! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.<br><br>Find out more in our career page here and our Instagram profile here.<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16)
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Procurement Engineer is responsible for the procurement or purchasing of technical goods and services of operation. Evaluates new and existing suppliers and negotiate purchase agreements with them. This position ensures that purchased goods and services are delivered in a timely manner.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop and implement procurement strategies to support project objectives, cost targets, and quality requirements.</p><br>
<p>Collaborate with project managers, engineers, and stakeholders to understand project specifications and procurement needs.</p><br>
<p>Source and evaluate potential suppliers, conducting market research and supplier assessments to identify qualified vendors.</p><br>
<p>Negotiate contracts, terms, and pricing agreements with suppliers to achieve cost savings and ensure delivery of quality materials and equipment.</p><br>
<p>Review technical specifications and drawings to ensure alignment with project requirements and engineering standards.</p><br>
<p>Manage the procurement process from requisition to delivery, including issuing purchase orders, tracking shipments, and resolving delivery issues.</p><br>
<p>Monitor supplier performance, conducting regular audits and evaluations to assess compliance with contract terms and quality standards.</p><br>
<p>Identify opportunities for process improvements and cost savings in procurement operations, implementing best practices and efficiency measures.</p><br>
<p>Provide guidance and support to junior procurement staff, mentoring them on procurement processes, supplier management, and negotiation tactics.</p><br>
<p>Maintain accurate procurement records and documentation, ensuring compliance with organizational policies, procedures, and regulatory requirements.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency in procurement processes, including sourcing, bidding, and contract negotiation, to effectively manage procurement activities.</p><br>
<p>Strong technical knowledge and understanding of engineering principles to assess technical specifications and ensure alignment with project requirements.</p><br>
<p>Excellent analytical abilities to evaluate supplier proposals, conduct cost analysis, and identify opportunities for cost savings.</p><br>
<p>Negotiation skills to secure favorable terms, pricing, and delivery schedules with suppliers while maintaining quality standards.</p><br>
<p>Communication and interpersonal skills to collaborate with cross-functional teams, vendors, and stakeholders and effectively convey technical requirements and project objectives.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Purchasing Procedures L3<br>Materials Management L3<br>Material Forecasting L3<br>E-Procurement Tools L3<br>Agility<br>Purchasing Benchmarking L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering<br>Professional Qualification in Supply Chain/Logistics related course or any Related Technical Certificates<br><br><br><br>
</div>
OBJECTIVE/ PURPOSE OF THE JOB:<br><br><br><br>The E-commerce Customer Service & Order Fulfillment Executive is responsible for delivering an exceptional online customer experience throughout the complete order lifecycle. The role ensures accurate order processing, timely fulfillment, proactive customer communication, and efficient after-sales support while driving customer satisfaction, retention, and online sales. The position also supports revenue growth through cross-selling, upselling, performance reporting, and continuous process improvement.<br><br><br><br> Area of Focus:<br><br> Deliver exceptional customer service across all digital channels including phone, email, Whats App, and live chat. Respond promptly and professionally to customer inquiries. Handle customer complaints and resolve issues within agreed SLAs. Build long-term customer relationships through personalized service. Provide accurate information regarding products, availability, sizing, delivery timelines, returns and promotions. Maintain excellent customer satisfaction levels and service quality. Escalate complex issues to the E-commerce Manager when required. Ensure all customer interactions are documented accurately. Identify opportunities to recommend complementary products. Promote relevant campaigns and exclusive online services. Encourage customers to purchase additional products where appropriate. Support abandoned cart recovery initiatives. Assist in driving repeat purchases through personalized follow-ups. Promote loyalty program benefits and customer account registrations. Support concierge and assisted selling initiatives. Monitor new website orders and ensure timely processing. Coordinate with stores, warehouse, logistics and courier partners for order fulfillment. Allocate inventory and follow up on order picking and packing. Ensure all orders are shipped within agreed timelines. Monitor shipment status until successful delivery. Coordinate re-delivery attempts whenever required. Handle order modifications, cancellations and refund requests. Process exchanges and returns in accordance with company policies. Investigate failed deliveries and coordinate corrective actions. Monitor payment status and support payment-related inquiries. Ensure order accuracy and minimize fulfillment errors. Maintain daily order tracking reports Prepare daily operational reports including: Monitor customer service KPIs. Identify recurring customer issues and recommend improvements. Support sales reporting and campaign performance tracking. Maintain accurate records for management reporting. <br><br><br><br>Skills and Abilities:<br><br> 1-2 years of experience in E-commerce Customer Service or Order Fulfillment. Experience working on Shopify, Adobe Commerce (Magento), Salesforce Commerce or similar platforms. Experience using CRM or ticketing systems. Experience coordinating with logistics providers. Experience of handling customer complaints and order management. Excellent verbal and written communication. Strong customer service mindset. Excellent organizational skills. Strong attention to detail. Ability to multitask under pressure. Strong problem-solving skills. Excellent follow-up skills. Good analytical and reporting abilities. Strong Microsoft Excel skills. Experience using Microsoft Office. Knowledge of OMS and ERP systems is an advantage. Knowledge of shipping and fulfillment processes. Ability to work during weekends, holidays and peak campaigns when required. Fluent English and Arabic.
Job Description<br><br>Remarkable people, trusted by clients to design and advance the world<br><br>Wood are actively seeking applications for Principal Rotating Engineer role to support future growth in our expanding business in Qatar.<br><br>The projects team focusing on delivering across FEED, Pre-FEED, Brownfield, Greenfield scopes of work. In this role, you will be responsible for the execution of project work in accordance with the project execution plan, including Wood and/or Project Procedures on Safety and Quality Control within the man-hour, cost and the project schedule targets.<br><br>This is a long-term assignment based in Qatar.<br><br>Responsibilities<br><br>In this role, you will be responsible for the execution of project work, in accordance with the project execution plan including Wood and/or Project Procedures on Safety and Quality Control, within the man-hour, cost budgets and the project schedule targets.<br><br>Designing the future. Transforming the world<br><br>Reflecting The Market Focus For The Office In Both Brownfield And Green Field Opportunities, Multi-skilled Personnel Are Sought, In Particular Those With Experience In<br><br>Onshore Oil and Gas<br><br>Offshore Oil and Gas<br><br>What We Can Offer<br><br>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Life Insurance; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death End of Service Gratuity; In line with Qatar Labor Law, upon completion of 1 years’ service employees are eligible for an End of Service benefit of three weeks for every year of service. Medical Insurance: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000. Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being. Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence. Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession<br><br>Responsibilities<br><br>The Principal Rotating Engineer will be responsible for the following activities:<br><br>Overall Lead role for the project including liaison with client technical personnel. Technical management of multi-location team in London, India and Qatar Providing advice on the selection of rotating equipment Specification of pumps, compressors and other rotating equipment, including drivers, seal and lube systems by preparing Technical Specifications and Mechanical Datasheet. Preparation Enquiry Requisitions for budget pricing and for long lead items Technical evaluation / clarification of supplier bids as required Technical supervision of supplier design and control of supplier interface, plus the co-ordination of interfaces with other engineering disciplines Review of Supplier documentation for integration within Project design, such as GA / Details / Calculations and Fabrication Procedures Provide specialist input to design reviews, risk assessments and constructability reviews Support Inspection and Testing of Equipment, attend testing for critical equipment Support Construction and Commissioning phase Technical support for installation and commissioning Supervise less experienced mechanical engineers and, where required To provide relevant knowledgeable practical skills in the response and actions for:Site visits and site surveys Site queries and discussions Supplier, vendor, contractor, client and site related discussions Site based activities<br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Degree qualification in Mechanical Engineering, and preferably a chartered member of a relevant professional body or institution. Minimum 15 years’ experience in Oil & Gas post-graduation Experience in working with process and utility compressors, gas and steam turbines, pumps and other rotating equipment Experience of working in a variety of projects and phases, including greenfield and brownfield, on and offshore, Concept through to EPC, with a focus on upstream. Familiarity with the following codes: API, ISO and ASME Familiarity with standards of major oil companies particularly Shell DEPsFlexible attitude, with good written and verbal communication skills Computer literate within Microsoft Office Demonstrate a good level of written and spoken communication skills in the English language. Should also be able to work independently. Be willing and able to represent Wood in both onshore and offshore surveys, holding relevant certification or willing to undertake suitable training such as BOSIET and H2S Awareness.<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
<p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Digital Marketing Manager The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p>Performance Marketing & Paid Media Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p>Website & Content Management Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p>CRM & Email Marketing Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p>F&B, Waterpark, Retail and Wellness Marketing Food& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p>Team & Stakeholder Management Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: EPA Universal Certification<br>Driver's License<br>HVAC Certification<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Key Tasks <ul> <li>Execute plans and processes to implement the <strong>AFR Pricing Strategy</strong>.</li> <li>Respond to pricing enquiries in an efficient and competitive manner.</li> <li>Ensure the timely monitoring and accurate updating of local tariffs.</li> <li>Ensure RFQ development, particularly for high-priority RFQs. Provide detailed guidance and conduct launch calls for critical RFQs.</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in the development of tenders, and ensure timely submission of all relevant documents.</li> <li>Develop and maintain databases with specific information to enable quick responses to network queries.</li> <li>Build and maintain strong business relationships with customers and airlines, and participate in commercial negotiations.</li> <li>Prepare carrier performance reports and conduct performance reviews.</li> <li>Identify opportunities to enhance services and processes, securing cost-effective and competitive pricing. Negotiate competitive rates with airline suppliers while meeting service specifications and transit time targets.</li> <li>Stay informed about recent developments in new solutions, services, trade lanes, and traffic developments.</li> <li>Provide support, guidance, and direction to less experienced or new team members.</li> <li>Analyze and resolve day-to-day operational issues and implement best practices for AFR pricing to improve effectiveness and efficiency.</li> </ul> Management Responsibility <ul> <li>Individual contributor who may manage <strong>up to two employees</strong>.</li> <li>May direct the work of lower-level professionals or manage processes and programs.</li> <li>Coach, support, and review the work of lower-level professionals.</li> </ul> Qualifications & Key Requirements Education <ul> <li>Bachelor's Degree or equivalent qualification and/or relevant professional experience.</li> </ul> Experience <ul> <li>More than <strong>4 years of relevant experience</strong>.</li> </ul> <br> #LI-MEA<br> </div>
Key Accountabilities:• Oversee and manage the daily functioning of the store, including opening and closing procedures and ensuring adherence to company policies.• Monitor sales performance, identify trends, and implement strategies to meet or exceed sales targets.• Ensure all customers receive excellent service and handle complaints, inquiries, and issues professionally.• Monitor stock levels, order new products, process shipments, conduct stock counts, and maintain accurate inventory records to prevent stockouts and losses.• Ensure the store is clean, organized, and visually appealing with proper displays and signage.• Prepare work schedules and delegate tasks to team members to ensure proper coverage and productivity.• Recruit, hire, train, coach, and motivate store staff to improve their performance and skills.• Monitor staff performance, provide feedback, and conduct performance reviews.• Implement and enforce security measures to protect employees, customers, and store assets.• Maintain accurate records, including sales reports and expense reports, and manage cash handling procedures.• Performs any work requested by the direct manager.<br>Qualifications:Bachelor degree in business, management, or a related field.+5 Years experience involves a blend of leadership, operational, and customer-facing skills.<br>Skills:Both verbal and written, for interacting with staff, customers, and stakeholders. Guiding and motivating a team to meet and exceed targets. Training and developing employees to improve performance. Mediating disputes and resolving issues between staff or customers. Handling customer complaints, inquiries, and ensuring a positive experience. Understanding and implementing sales techniques to drive revenue. Maintaining order and attention to detail in a store environment.
<p><b>About the role: </b>The Executive Pastry Chef will support the Executive Chef in the day-to-day operation of the Kitchen s bake/pastry, overseeing all operations including training, quality controls inspection, food safety assurance, and supervising all staff in order to ensure the highest standards of food quality. What you will do: As a Department Leader, you will motivate and develop a team, always leading by example, and instill a culture of continuous learning and improvement among your staff. You actively participate in Employee Relations activities and programs. You are actively involved in identifying and assessing the needs of your team and investing in their career development through effective coaching, training, and by instilling our company values. When dealing with external and internal customers you live by the Golden Rule. You will use your unique personality and service style fulfilling the Four Seasons Brand and Resort standards creating a special and memorable experience! Being able to lead the Pastry and Bakery Team. Able to handle Banquet, A la carte, Catering, promotions, etc What you bring: Minimum 5 years management experience in Kitchen s bake/pastry operations. Demonstrate adaptability to live in a remote location. Knowledge of English and Spanish (Preferred) language. The ability to oversee all aspects of the pastry operation, including forecasting, scheduling, training, and motivating the team. The ability to coordinate the selection, training, development, and evaluation of employees through effective management and leadership to ensure that established cultural and core standards are met. The ability to oversee the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. The ability to work closely with the Executive Chef, Food & Beverage Manager, and Restaurant General Managers. The ability to ensure that sanitation standards as set forth by Four Seasons and federal regulations are in compliance as well as the cleanliness and organization of the kitchen. The ability to maintain control systems that will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality. You actively attend regular operational meetings to ensure effective coordination and cooperation between departments. The ability to ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. The ability to communicate with employees and managers to ensure operational needs are met. The ability to coordinate personal training to guarantee a high level of service and productivity. The ability to anticipate, in advance, all materials and supplies and assure their availability. </p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years management experience in Kitchen s bake/pastry operations. Demonstrate adaptability to live in a remote location. Knowledge of English and Spanish (Preferred) language. The ability to oversee all aspects of the pastry operation, including forecasting, scheduling, training, and motivating the team. The ability to coordinate the selection, training, development, and evaluation of employees through effective management and leadership to ensure that established cultural and core standards are met. The ability to oversee the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. The ability to work closely with the Executive Chef, Food & Beverage Manager, and Restaurant General Managers. The ability to ensure that sanitation standards as set forth by Four Seasons and federal regulations are in compliance as well as the cleanliness and organization of the kitchen. The ability to maintain control systems that will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality. You actively attend regular operational meetings to ensure effective coordination and cooperation between departments. The ability to ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. The ability to communicate with employees and managers to ensure operational needs are met. The ability to coordinate personal training to guarantee a high level of service and productivity. The ability to anticipate, in advance, all materials and supplies and assure their availability.</p>
<ul><li><p>Customer Support: Provide exceptional customer support by promptly addressing inquiries, concerns, and requests from clients, both internal and external. </p></li><li><p>Order Processing: Process orders accurately and efficiently, ensuring all relevant information is collected and documented. </p></li><li><p>Communication: Maintain regular communication with clients to update them on order status, shipment tracking, and any potential delays or issues. </p></li><li><p>Issue Resolution: Investigate and resolve customer complaints, discrepancies, or issues related to orders, deliveries, or product quality, ensuring a high level of customer satisfaction. </p></li><li><p>Documentation: Maintain accurate and up-to-date records of customer interactions, transactions, and correspondence in the company's database.</p></li><li><p>Coordinate with Operations: Collaborate with the warehousing and distribution teams to coordinate and track the movement of products and shipments.</p></li><li><p>Product Knowledge: Develop a deep understanding of the company's products and services to provide accurate information to customers. </p></li><li><p>Feedback Collection: Gather and report customer feedback to the management team for continuous improvement.</p></li><li><p> Compliance: Ensure that all interactions and transactions adhere to company policies, industry regulations, and best practices. </p></li><li><p>Team Work: Collaborate with colleagues and other departments to achieve company goals and objectives</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Logistics, or a related field preferred.</p></li><li><p>Proven customer service experience, preferably in a warehousing and distribution environment.</p></li><li><p>Excellent communication skills in English, both written and verbal. Knowledge of additional languages is a plus.</p></li><li><p>Strong problem-solving skills and the ability to handle challenging customer situations with professionalism and patience.</p></li><li><p>Proficiency in using customer relationship management (CRM) software and other relevant tools.</p></li><li><p>Familiarity with warehousing and distribution processes and terminology.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>A positive attitude and a customer-focused mindset.</p></li><li><p>Ability to work effectively in a fast-paced and team-oriented environment.</p></li></ul>