School agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a passionate and dedicated High School English Teacher on behalf of our client, a prestigious international school located in Doha, Qatar . This is a full-time position offering a fantastic opportunity for an experienced educator to inspire and motivate students in a dynamic and supportive learning environment. The ideal candidate will have a profound understanding of the English curriculum and a commitment to fostering a love for literature and language among secondary school students. You will be responsible for delivering high-quality teaching that encourages intellectual curiosity and critical thinking.</p><p>Key Responsibilities</p><ul><li>Plan, prepare, and deliver engaging and challenging English lessons that are aligned with the curriculum standards.</li><li>Foster a positive and inclusive classroom atmosphere that encourages student participation and promotes a high standard of behaviour.</li><li>Assess, record, and report on the development, progress, and attainment of students, providing constructive feedback to support their academic growth.</li><li>Develop and adapt teaching materials to meet the diverse needs of all learners.</li><li>Prepare students for internal and external examinations, ensuring they are equipped with the necessary knowledge and skills.</li><li>Communicate effectively with parents, colleagues, and senior leadership regarding student progress and well-being.</li><li>Participate in departmental meetings, parent-teacher evenings, and whole-school training events.</li><li>Contribute to the wider school community by participating in extracurricular activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience</p><ul><li>A Bachelor s degree in English, Education, or a closely related field.</li><li>A recognised teaching qualification (e.g., PGCE, QTS, or equivalent).</li><li>Proven experience teaching English to high school or secondary school students (Years 7-13).</li><li>Experience with the British National Curriculum, IGCSE, or A-Level programmes is highly desirable.</li><li>Exceptional classroom management skills and the ability to create an effective learning environment.</li><li>Excellent command of the English language, both spoken and written.</li><li>Strong organisational, communication, and interpersonal skills.</li><li>A genuine passion for teaching and a commitment to student development.</li></ul><p></p></section>

Additional Information<br><br>Job Number 26118427<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26114244<br><br>Job Category Rooms & Guest Services Operations<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26107220<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and requests, and addressing any concerns or issues promptly and professionally. Guest Service Agents also provide information about hotel amenities, local attractions, and dining options, and may coordinate services such as transportation, luggage assistance, and room upgrades. Overall, their role is to create a welcoming and comfortable environment for guests and ensure their needs are met to enhance their overall satisfaction. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Greet guests upon arrival and assist with check-in procedures, including verifying identification, processing payments, and issuing room keys.</p><br> <p>Handle guest inquiries, requests, and complaints promptly and courteously, providing accurate information and resolving issues to ensure guest satisfaction.</p><br> <p>Provide information about hotel amenities, local attractions, and dining options, assisting guests in making arrangements and reservations as needed.</p><br> <p>Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests, such as room service, housekeeping services, and maintenance repairs.</p><br> <p>Maintain a neat and organized front desk area, including stocking supplies, updating guest information, and ensuring cleanliness and orderliness at all times.</p><br> <p>Process check-outs efficiently, reviewing charges, collecting payments, and issuing invoices or receipts as required.</p><br> <p>Handle incoming phone calls, emails, and faxes, directing inquiries to the appropriate departments or personnel and taking messages as necessary.</p><br> <p>Uphold hotel policies and procedures, including security measures, confidentiality guidelines, and health and safety protocols, to ensure a safe and secure environment for guests and staff.</p><br> <p>Assist with administrative tasks, such as updating guest records, filing paperwork, and preparing reports for management as needed.</p><br> <p>Continuously strive to exceed guest expectations, anticipate their needs, and provide personalized service to enhance their overall experience during their stay.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of hospitality industry standards, including hotel operations, guest service principles, and standard procedures for check-in, check-out, and guest assistance.</p><br> <p>Excellent verbal and written communication skills to interact effectively with guests, colleagues, and management, conveying information clearly and courteously.</p><br> <p>Strong customer service skills to provide personalized assistance, address guest inquiries and concerns, and exceed guest expectations in a professional and friendly manner.</p><br> <p>Keen attention to detail to accurately process guest information, handle reservations, and ensure that guest preferences and special requests are accommodated.</p><br> <p>Ability to think quickly and effectively resolve guest issues or complaints, demonstrating resourcefulness and a proactive approach to guest satisfaction.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Equipment Management L1<br>Quality<br>Event Planning L1<br>Quality and Safety L1<br>Guest Relations L1<br>Agility<br>Leadership<br>AI Fluency<br>Entertainment Management L1<br><br><br><u><b>Education</b></u> <br><br><br> </div>

Additional Information<br><br>Job Number 26110332<br><br>Job Category Human Resources<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Purpose is to carry out tasks related to the processing of employees’ visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies. Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Answer phone calls and record messages. Respond to questions, requests, and concerns from employees and management regarding Government Relations, policies and guidelines. Ensure accurate maintenance of all records and files.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ABH Real Estate is a leading, award-winning firm recognized as one of the "Top 100 Real Estate Brokers and Developers of the World 2023" by Luxury Lifestyle Awards. We pride ourselves on integrity, innovation, and excellence in the luxury property sector. We are currently expanding our team in Doha and seeking a passionate, driven professional to join our journey. The Role As a Real Estate professional, you will act as the bridge between property owners and clients, facilitating seamless rental and sales transactions in Doha’s most prestigious areas. Key Responsibilities Client Advisory: Analyze client needs, budgets, and preferences to provide tailored property recommendations. Property Showings: Conduct high-impact viewings that highlight the unique benefits of our luxury portfolio. Negotiation &amp; Closing: Facilitate lease and sales agreements, ensuring favorable terms for all parties. Documentation: Manage all paperwork with strict adherence to legal and company requirements. Relationship Building: Foster and maintain strong, professional connections with landlords, tenants, and sellers. What We Look For Proven experience as a Real Estate Agent or Salesperson in Qatar. Strong negotiation, communication, and interpersonal skills. A professional, trustworthy demeanor. Preferred: Experience with CRM software and multilingual abilities. Requirement: Local hiring only. Why Join Us? High-earning competitive commission structure. Access to industry-leading technology and CRM tools. Supportive team environment with clear professional growth opportunities. Full-time, flexible working hours.<br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Core Competencies</strong></p><ul><li><p><strong>Sales Performance:</strong> Proven track record of meeting or exceeding aggressive monthly sales targets in the Doha real estate market.</p></li><li><p><strong>Operational Discipline:</strong> High capacity for following standardized administrative protocols, including daily task logs, CRM data entry, and punctual reporting.</p></li><li><p><strong>Communication Skills:</strong> Ability to articulate complex investment opportunities and execute structured sales scripts effectively.</p></li></ul><p><strong>Key Requirements</strong></p><ul><li><p><strong>Professional Experience:</strong> Minimum 2–3 years of experience in the Qatar real estate sector or a high-pressure, target-driven sales environment.</p></li><li><p><strong>Compliance Awareness:</strong> Full commitment to adhering to internal performance evaluation systems, including participation in ABH Academy training and performance monitoring.</p></li><li><p><strong>Market Knowledge:</strong> Demonstrated understanding of regional investment landscapes, specifically across Qatar, Dubai, and London.</p></li></ul><p><strong>Behavioral Traits</strong></p><ul><li><p><strong>Accountability:</strong> Self-motivated professional who treats KPIs as a primary indicator of career progress.</p></li><li><p><strong>Professionalism:</strong> Maintain punctuality and professional conduct consistent with ABH Real Estate’s operational standards.</p></li><li><p><strong>Adaptability:</strong> Ability to integrate seamlessly into a team-based environment alongside coordinators, IT support, and management.</p></li></ul><p>Would you like me to refine this profile to include specific requirements for a particular seniority level, or would you prefer a draft of the full job advertisement based on these criteria?</p><p></p></section>

???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????‍♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a proactive Front Desk Agent to be the first point of contact for our guests. The ideal candidate will be responsible for greeting and assisting visitors, handling inquiries, and providing excellent customer service.</p> <p>This position is based at Riviera Rayhaan by Rotana Doha.<br><br>Job Responsibility:<br>- Welcome guests in a friendly and professional manner<br>- Manage incoming calls and redirect them appropriately<br>- Maintain a tidy and organized front desk area<br>- Assist guests with check-in and check-out procedures<br>- Handle guest requests and resolve any issues or complaints<br>- Provide information about hotel facilities, services, and local attractions<br><br>Candidate Requirements:<br>- Proven experience as a Front Desk Agent or similar role<br>- Excellent communication and customer service skills<br>- Strong organizational and multitasking abilities<br>- Ability to work well under pressure<br>- Proficiency in MS Office and hotel management software<br>- High school diploma; additional certification in Hospitality is a plus</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>SECONDARY HIGH SCHOOL GEOGRAPHY TEACHER - QATAR - AUGUST 2026 DP Experience Needed Welcome to Teaching in an Open Campus Operation! This innovative senior school operates within an open-campus environment that brings together students from affiliated international schools, within the same group, to access a wide range of academic pathways, including IB and STEM-focused programmes, in a highly collaborative and globally minded setting. Students benefit from exceptional shared facilities across the group, including modern classrooms, specialist science and ICT laboratories, libraries, innovation and research spaces, and extensive sports amenities such as swimming pools, athletics tracks, and indoor and outdoor sports complexes, alongside access to university-level resources and cultural institutions. The environment is designed to foster academic excellence, inquiry-based learning, and personal development, preparing students for entry to leading universities worldwide. Targeted profile for all teaching positions: • Bachelor Degree in related subject and qualified teacher status • Minimum 2 years experience • IB experience in the same program (this is not optional, non-IB teachers must be exceptionally good to be considered) / AP experience too • Previous experience in the MENA region or in 2 or more international contexts (other than the country of origin) is highly preferred • Flexibility not just to work in different classrooms but across different schools within the same campus Teachers in this setting are expected to deliver consistently high-quality, inquiry-driven teaching that supports internationally benchmarked programmes such as IB and STEM-focused pathways, while tailoring learning to a highly diverse, multicultural student body. They are required to collaborate closely within a shared, cross-campus model, contributing to curriculum development, assessment moderation, and whole-school initiatives across multiple affiliated schools. A strong commitment to academic excellence, data-informed practice, and student wellbeing is essential, along with the ability to use innovative approaches and make effective use of advanced facilities and digital learning tools. Teachers are also expected to contribute to the wider educational ethos by supporting enrichment activities, co-curricular programmes, and university-style learning experiences that prepare students for entry to leading global universities. Salary and Benefits - Tax free US$ 45,067 – 58,412 per annum depending upon many factors including education, experience, specializations, certifications, etc. - Provided with housing according to family size - Annual ticket home - Free education provided up to 3 children up to high school - Medical and Life Insurance - Shipping allowance during on-boarding and off-boarding Doha is a rapidly developing Gulf city that blends modern architecture and infrastructure with a strong sense of cultural identity and tradition. It is clean, safe, and highly organised, with a strong international population and a lifestyle shaped by year-round sunshine, air-conditioned urban living, and a focus on convenience and comfort. The city offers a calm but high-quality pace of life, with extensive shopping, dining, waterfront areas, and well-maintained public spaces, alongside a growing reputation for major sporting events and global connectivity through its international airport.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ABH Real Estate is a leading, award-winning firm recognized as one of the "Top 100 Real Estate Brokers and Developers of the World 2023" by Luxury Lifestyle Awards. We pride ourselves on integrity, innovation, and excellence in the luxury property sector. We are currently expanding our team in Doha and seeking a passionate, driven professional to join our journey. The Role As a Real Estate professional, you will act as the bridge between property owners and clients, facilitating seamless rental and sales transactions in Doha’s most prestigious areas. Key Responsibilities Client Advisory: Analyze client needs, budgets, and preferences to provide tailored property recommendations. Property Showings: Conduct high-impact viewings that highlight the unique benefits of our luxury portfolio. Negotiation &amp; Closing: Facilitate lease and sales agreements, ensuring favorable terms for all parties. Documentation: Manage all paperwork with strict adherence to legal and company requirements. Relationship Building: Foster and maintain strong, professional connections with landlords, tenants, and sellers. What We Look For Proven experience as a Real Estate Agent or Salesperson in Qatar. Strong negotiation, communication, and interpersonal skills. A professional, trustworthy demeanor. Preferred: Experience with CRM software and multilingual abilities. Requirement: Local hiring only. Why Join Us? High-earning competitive commission structure. Access to industry-leading technology and CRM tools. Supportive team environment with clear professional growth opportunities. Full-time, flexible working hours.<br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Core Competencies</strong></p><ul><li><p><strong>Sales Performance:</strong> Proven track record of meeting or exceeding aggressive monthly sales targets in the Doha real estate market.</p></li><li><p><strong>Operational Discipline:</strong> High capacity for following standardized administrative protocols, including daily task logs, CRM data entry, and punctual reporting.</p></li><li><p><strong>Communication Skills:</strong> Ability to articulate complex investment opportunities and execute structured sales scripts effectively.</p></li></ul><p><strong>Key Requirements</strong></p><ul><li><p><strong>Professional Experience:</strong> Minimum 2–3 years of experience in the Qatar real estate sector or a high-pressure, target-driven sales environment.</p></li><li><p><strong>Compliance Awareness:</strong> Full commitment to adhering to internal performance evaluation systems, including participation in ABH Academy training and performance monitoring.</p></li><li><p><strong>Market Knowledge:</strong> Demonstrated understanding of regional investment landscapes, specifically across Qatar, Dubai, and London.</p></li></ul><p><strong>Behavioral Traits</strong></p><ul><li><p><strong>Accountability:</strong> Self-motivated professional who treats KPIs as a primary indicator of career progress.</p></li><li><p><strong>Professionalism:</strong> Maintain punctuality and professional conduct consistent with ABH Real Estate’s operational standards.</p></li><li><p><strong>Adaptability:</strong> Ability to integrate seamlessly into a team-based environment alongside coordinators, IT support, and management.</p></li></ul><p>Would you like me to refine this profile to include specific requirements for a particular seniority level, or would you prefer a draft of the full job advertisement based on these criteria?</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are seeking a detail-oriented Reservation Agent to assist customers with booking reservations, providing information on services, and ensuring customer satisfaction.</p> <p>This position is based at Riviera Rayhaan by Rotana Doha.<br><br>Job Responsibility:<br>- Answering incoming calls, emails, and messages to assist customers with booking reservations.<br>- Providing information on available services, rates, and packages to customers.<br>- Processing reservations accurately and in a timely manner.<br>- Handling customer inquiries, complaints, and requests with professionalism and efficiency.<br>- Collaborating with other departments to ensure smooth coordination of reservations.<br>- Maintaining updated knowledge of company policies, procedures, and services.<br>- Providing exceptional customer service to ensure customer satisfaction and loyalty.<br><br>Candidate Requirements:<br>- High school diploma or equivalent; college degree is a plus.<br>- Proven experience in a customer service role, preferably in the hospitality industry.<br>- Excellent communication skills, both verbal and written.<br>- Strong computer skills and ability to learn new software quickly.<br>- Ability to work under pressure in a fast-paced environment.<br>- Strong attention to detail and organizational skills.<br>- Ability to multitask and prioritize tasks effectively.<br>- Willingness to work flexible hours, including evenings, weekends, and holidays.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other</span><span>and</span><span>by</span><span>example</span><span>,</span><span>we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service,</span><span>and</span><span>passion</span><span>.&nbsp;</span></span></p><br><br><br><p><u><span>Job Description:</span></u></p><br><br><br><p><span><span>The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role</span><span>representing</span><span>Four Seasons Hotel Doha and managing the</span><span>day to day</span><span>activities of the Guest Relations Team.&nbsp;</span></span></p><br><br><ul><li><p><span><span>Coordinates and liaises with various departments to ensure the hotel provides the</span><span>highest level</span><span>guest experiences&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Meets and greets arriving and</span><span>departing</span><span>guests; Provides genuine hospitality and recognition, acts as host/</span><span>hostess</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain a harmonious and professional relationship with co-workers,</span><span>supervisors</span><span>and all departments</span><span>. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comply with</span><span>and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as</span><span>set forth in</span><span>EmPact</span><span>. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop healthy and happy relation with other front office team member</span><span>in particular and</span><span>all hotel employee in general </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure all local and corporate policies, works rules and benchmark standard are properly applied </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Utilize Golden appropriately for a maximum guest recognition/satisfaction · Developing guest connection and gain feedback from the guest</span><span>regarding</span><span>their overall stay or specific issue</span><span>in particular then</span><span>actively seeking solution to resolve the problem </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare and double check guest arrival of the day, prepare welcome arrival packages (Hotel Map, Jogging Map, key packet, Welcome card/letter, activities schedule, correct room assignment base on guest reservations · Prepare welcome card/letter for four seasons employee who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager / Director of Rooms </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform smooth check in and check out process base on benchmark standard </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains</span><span>a balanced bank assigned by the hotel. Makes change,</span><span>cashes</span><span>checks, exchanges foreign currency. Reconciles all transactions at the close of each shift </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints;</span><span>assists</span><span>customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in</span><span>an accurate</span><span>and</span><span>timely</span><span>manner. Interaction with guest will be in person and by phone </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager ·&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Accepts reservations,</span><span>changes</span><span>and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform any</span><span>additional</span><span>duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Seeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><ul><li><p><span><span>Degree Holder, preferably in hotel and restaurant management</span></span></p><br><br></li></ul><br><ul><li><p><span><span>2-4 years of experience as a Guest Relations Agent</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent command in English, Arabic</span><span>or Russian</span><span>is an advantage&nbsp;</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span>​</span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide&nbsp;</span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>Work Authorization:</span></u></p><br><br><br><p><span><span>The h</span><span>otel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>ในฐานะโรงแรมที่ได้รับรางวัลมากกว่า 100 แห่งทั่วโลก The Ritz-Carlton Ladies and Gentlemen สร้างสรรค์ประสบการณ์สุดพิเศษสุดและจะคงอยู่ในความทรงจำหลังจากการเข้าใช้บริการของผู้เข้าพัก และประสบการณ์ก็จะอยู่กับผู้เข้าพัก การดึงดูดผู้เชี่ยวชาญด้านการบริการชั้นนำของโลกที่ดูแลสร้างสรรค์ความทรงจำตลอดชีวิต เราเชื่อว่าทุกคนจะประสบความสำเร็จได้เมื่อได้รับพลังความคิดสร้างสรรค์ มีความละเอียดรอบคอบ และมีความเห็นอกเห็นใจ<br><br>ทุกวัน เรากำหนดมาตรฐานสำหรับบริการหรูหราสุดพิเศษและเป็นเอกลักษณ์ทั่วโลก และภูมิใจในการนำเสนอความเป็นเลิศในการดูแลและมอบความสะดวกสบายแก่ผู้เข้าพักของเรา<br><br>บทบาทของคุณคือแน่ใจว่าได้ส่งมอบ "มาตรฐานชั้นเลิศ" ของ The Ritz-Carlton อย่างสง่างามและครบถ้วนสมูบรณ์ทุกวัน มาตรฐานชั้นเลิศเป็นรากฐานของ The Ritz-Carlton และเป็นแนวทางให้เราทำงานในแต่ละวันให้ดีกว่าในวันถัดไป รากฐานนี้และความเชื่อของเราที่ว่าวัฒนธรรมของเราขับเคลื่อนความสำเร็จโดยที่ The Ritz Carlton ได้รับชื่อเสียงในฐานะผู้นำแบรนด์ระดับโลกในด้านการบริการที่หรูหรา ในฐานะส่วนหนึ่งของทีมของเรา คุณจะได้เรียนรู้และเป็นแบบอย่างตามมาตรฐานชั้นเลิศ เช่น คำสัญญาของพนักงาน หลักการ Credo และค่านิยมในการให้บริการของเรา และสัญญาของเรากับคุณคือเราจะมอบโอกาสในการเสริมสร้างความภาคภูมิใจในการทำงานที่คุณทำและคนที่คุณทำงานด้วย<br><br>การร่วมงานกับ The Ritz-Carlton หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่งข องทีมระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p><p>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures. Handle room assignments, key issuance, and update guest preferences accurately in the PMS. Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay. Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly. Upsell room categories and promote hotel services to maximize revenue. Manage incoming calls, messages, and guest requests in a timely and courteous manner. Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations. Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions. Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary. Follow up with guests on special requests, complaints, and service recovery actions. Process guest payments, room charges, deposits, and refunds accurately. Maintain proper documentation, reports, and shift handover notes. Ensure the lobby and front desk area remain clean, organized, and presentable at all times. Adhere to hotel security, safety, and confidentiality protocols. Verify guest identification, maintain visitor logs, and follow standard front-office procedures. Follow brand standards and service guidelines at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li><li>Strong communication and interpersonal skills with a guest-first attitude.</li><li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li><li>Good computer skills; proficiency in Microsoft Office applications.</li><li>Fluency in English; Arabic or other languages are an advantage.</li><li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li><li>Professional appearance, grooming, and positive attitude.</li><li>Strong problem-solving skills and attention to detail.</li><li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li><li>Willingness to work shifts, weekends, and public holidays.</li></ul><p></p></section>