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<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>
ROLE OVERVIEWWe are seeking a highly structured and data-driven Senior Development Manager to lead our engineering efforts across a hybrid delivery model. In this role, you will be the bridge between internal onshore talent, offshore dedicated teams, and third-party vendors, ensuring that all contributors adhere to a unified, high-standard development lifecycle. The ideal candidate doesn't just "manage" people; they manage processes and performance. You will leverage Git Lab as the primary source of truth for both code and project health, utilizing rigorous metrics to ensure delivery excellence and continuous improvement. <br>YOUR RESPONSIBILITIESHybrid Team Leadership: Direct management of local onshore developers and strategic oversight of offshore teams and third-party vendor resources. Operational Excellence: Define and enforce a highly structured Software Development Life Cycle (SDLC) that ensures consistency across different time zones and organizational boundaries. Vendor Management: Act as the primary technical point of contact for external partners, ensuring their deliverables meet internal architectural standards and security protocols. Git Lab Orchestration: Champion the full use of Git Lab for version control, CI/CD pipelines, issue tracking, and resource planning. Metrics-Driven Evaluation: Implement and monitor KPIs (such as DORA metrics) to objectively evaluate team performance, code quality, and delivery predictability.<br>KEY PERFORMANCE INDICATORS (METRICS) You will be expected to build a dashboard-driven culture focusing on:Deployment Frequency: How often we successfully release to production. Lead Time for Changes: The time it takes for code to go from "committed" to "running in production." Change Failure Rate: The percentage of deployments causing a failure in production. Mean Time to Recovery (MTTR): How quickly the team restores service when a consolidated incident occurs. Velocity & Throughput: Tracking sprint completion rates across onshore and offshore cohorts.<br>TECHNICAL & LEADERSHIP REQUIREMENTS Experience: 8+ years in software engineering with 3+ years in a senior leadership role managing multi-site or vendor-based teams. The "Git Lab Power User": Deep expertise in Git Lab workflows, including Merge Request (MR) templates, CI/CD automation, and Git Lab Ultimate's security/compliance features. Structured Methodology: Professional experience with Agile (Scrum/Kanban) and a proven ability to "tighten" processes where there is ambiguity. Vendor Governance: Demonstrated ability to hold third-party partners accountable through Service Level Agreements (SLAs) and technical audits. Communication: Exceptional ability to translate complex technical roadmaps into clear, actionable tasks for offshore teams. <br>WHY YOU’LL SUCCEED? You are the type of leader who believes that what gets measured gets managed. You find satisfaction in a clean Git Lab board, a green CI/CD pipeline, and a team that knows exactly what "done" looks like. You balance empathy for your developers with a relentless focus on the data that proves their success.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Assistant Director, you’re not just supporting the F&B Director in overseeing all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support F&B operational strategy: Assist in overseeing operations of the Food & Beverage department, focusing on guest service excellence, product quality, inventory control, outlet reservations, systems management, and financial performance, including budgeting, forecasting, and reporting Drive guest satisfaction strategy: Lead the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience Contribute to revenue growth: Collaborate with the F&B Director and Culinary team to develop and implement creative menus and effective food and beverage marketing strategies Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The Paralegal Manager supports by maintaining, drafting documents, and organizing files, calling on legal witnesses, maintaining a legal library to perform a variety of tasks to support lawyers, counsels, including conducting legal research, and drafting documents.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Facilitate the establishment of new companies in Qatar, ensuring adherence to local laws and regulations.</span></span></span></span></p><br>
<p><span><span><span><span>Coordinate with foreign lawyers and legal firms to establish companies in other jurisdictions.</span></span></span></span></p><br>
<p><span><span><span><span>Prepare and review all necessary incorporation documents, including articles of association, shareholder agreements, and related filings.</span></span></span></span></p><br>
<p><span><span><span><span>Ensure timely renewal of commercial registrations, trade licenses, and other mandatory legal documents.</span></span></span></span></p><br>
<p><span><span><span><span>Monitor expiration dates of licenses and registrations and proactively initiate the renewal process.</span></span></span></span></p><br>
<p><span><span><span><span>Handle amendments to legal documents, including changes in company structure, address, or shareholder details.</span></span></span></span></p><br>
<p><span><span><span><span>Ensure the CR matrix, as approved by the Executive Committee and BOD, is fully implemented across all relevant operations.</span></span></span></span></p><br>
<p><span><span><span><span>Regularly review and update the CR matrix to align with business needs and regulatory changes.</span></span></span></span></p><br>
<p><span><span><span><span>Coordinate with internal departments to enforce compliance with the approved matrix.</span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span>Assist attorneys in preparing legal documents ensuring accuracy and compliance with legal requirements.</span></span></span></span></p><br>
<p><span><span><span><span>Maintain an organized system for storing legal and regulatory documents.</span></span></span></span></p><br>
<p><span><span><span><span>Conduct periodic reviews to ensure compliance with all applicable laws and regulations.</span></span></span></span></p><br>
<p><span><span><span><span>Liaise with regulatory authorities in Qatar and abroad to resolve legal issues or discrepancies.</span></span></span></span></p><br>
<p><span><span><span><span>Communicate with foreign lawyers and international legal counsel to manage cross-border company establishment and compliance.</span></span></span></span></p><br>
<p><span><span><span><span>Review and negotiate terms with external legal service providers to ensure cost-effective legal support.</span></span></span></span></p><br>
<p><span><span><span><span>Supervise and guide a team of paralegal and administrative staff providing guidance, mentorship, and training.</span></span></span></span></p><br>
<p><span><span><span><span>Delegate tasks, set priorities, and monitor performance to meet deadlines and ensure high-quality output.</span></span></span></span></p><br>
<p><span><span><span><span>Review drafts prepared by paralegals for accuracy, compliance, and adherence to legal standards. </span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong experience in corporate legal support, with a focus on company establishment and legal documentation.</span></span></span></span></p><br>
<p><span><span><span><span>Strong organizational skills to manage legal documents, filings, and correspondence efficiently.</span></span></span></span></p><br>
<p><span><span><span><span>Excellent written and verbal communication abilities to draft legal documents and communicate effectively with clients and legal teams.</span></span></span></span></p><br>
<p><span><span>Attention to detail and accuracy to ensure precision in </span></span><span><span><span><span>document preparation and case management.</span></span></span></span></p><br>
<p><span><span><span><span>Familiarity with legal procedures and terminology to provide valuable support to attorneys and clients in legal matters.</span></span></span></span></p><br>
<p><span><span>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span><span>8 years of total experienc; </span></span></span></span></p><br>
<p><span><span><span><span>5 years of relevant work experience with 2 years in supervisory role</span></span></span></span></p><br>
<p><span><span><em><span><span>GCC experience: 2 years is a plus</span></span></em></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Corporate Governance L3<br>Corporate Licensing L3<br>Due Diligence L3<br>Leadership<br>Legal Research L3<br>Mergers and Acquisitions L3<br>Provide Direction<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br>Diploma in any Related Technical Certificates<br><br><br><br>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles & Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together,Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Restaurant Manager.</p><br><p>The Restaurant Manager oversees all restaurant operations to deliver outstanding dining experiences in line with the hotel standards. This includes managing service quality, leading and developing the restaurant team, ensuring compliance with health and safety regulations, achieving financial targets, and maintaining high levels of guest satisfaction.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Manage the daily operations of the restaurant to ensure smooth and efficient service</li><li>Lead, motivate, train, and develop restaurant team members</li><li>Deliver exceptional guest experiences by anticipating and responding to guest needs</li><li>Monitor service standards and ensure compliance with luxury hospitality brand expectations</li><li>Oversee staff scheduling, attendance, and performance management</li><li>Manage inventory, purchasing, and cost control to maximize profitability</li><li>Ensure compliance with food safety, hygiene, and health regulations</li><li>Handle guest feedback and resolve complaints professionally</li><li>Collaborate with the culinary team to ensure food quality and timely service</li><li>Prepare operational reports, budgets, and revenue forecasts</li><li>Support marketing initiatives, promotions, and special events to drive restaurant revenue</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred</li><li>Minimum 3–5 years of experience in restaurant management, preferably in a luxury hotel or fine dining environment</li><li>Proven leadership experience managing multicultural teams</li><li>Strong knowledge of food and beverage operations, service standards, and restaurant management</li><li>Familiarity with budgeting, cost control, inventory management, and financial reporting</li><li>Excellent communication, interpersonal, and problem-solving skills</li><li>Proficiency in restaurant POS systems and Microsoft Office applications</li><li>Strong organizational skills with the ability to work effectively in a fast-paced environment</li><li>Fluency in English is required; additional language skills are an advantage</li><li>Knowledge of food safety, hygiene, and local health regulations is preferred</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We are looking for a Category Manager - Non Food to join the team in Qatar and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate? Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers.</p><p>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</p><p>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits.</p><p>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><p></p></section>
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About Nozomi DohaNozomi is an award-winning, contemporary Japanese lifestyle restaurant concept originating from London. Situated at Marsa Malaz Kempinski on The Pearl-Qatar, Nozomi Doha fuses high-end Japanese culinary artistry—including teppanyaki and sushi offerings—with a vibrant music program and sophisticated entertainment dining environment.<br><br>Role SummaryThe <strong>General Manager</strong> is responsible for leading all aspects of Nozomi Doha’s operations. This includes maintaining brand standards across culinary presentation and entertainment, driving revenue, optimizing operational profitability, managing high-profile guest relations, and cultivating a high-performing team in a luxury hospitality setting.<br>The Candidate must have a <strong>European Nationality</strong><br><br><br>1. Operations & Brand Excellence<ul><li>Oversee day-to-day front-of-house (FOH) and back-of-house (BOH) operations to guarantee a seamless, high-energy guest experience.<br></li><li>Ensure the distinct Nozomi lifestyle concept—combining elevated Japanese dining, curated music, and dynamic atmosphere—is delivered consistently.<br></li><li>Enforce strict quality control standards across food preparation, beverage programs, teppanyaki counters, and service delivery.<br></li></ul>2. Financial Management & Growth<ul><li>Drive venue profitability by managing P&L statements, operational budgets, revenue forecasting, and cost controls (Labor & COGS).<br></li><li>Identify commercial opportunities, guest spending patterns, and local market trends in Doha to maximize seat turnover and average spend per guest.<br></li><li>Collaborate with corporate leadership and marketing teams to execute brand campaigns, private dining promotions, and event bookings.<br></li></ul>3. Leadership & Team Development<ul><li>Lead, mentor, and motivate a diverse international team of department heads, floor managers, culinary personnel, and service staff.<br></li><li>Direct recruitment, onboarding, performance reviews, and ongoing hospitality training programs tailored to ultra-luxury standards.<br></li><li>Foster an inclusive, high-accountability workplace culture aligned with international hospitality practices.<br></li></ul>4. Guest Experience & VIP Relations<ul><li>Act as the primary ambassador for Nozomi Doha, building relationships with regulars, VIP guests, local dignitaries, and international travelers.<br></li><li>Monitor guest feedback across all touchpoints, resolving operational bottlenecks or service issues promptly.<br></li><li>Ensure strict adherence to local Qatari labor laws, food safety standards (HACCP), and licensing regulations.<br></li></ul> </div>
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<p><strong><span>About us</span></strong></p><br><p>Minimalist.ae <span>is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Qatar, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.</span></p><br><p><strong><span>The role</span></strong></p><br><p><strong><span>As Store Manager</span></strong><span>, you will oversee the operations and teams of one of our stores in Qatar. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping. </span></p><br><p><strong><span>Store Operations & Sales</span></strong></p><br><ul><li><p><span>Run all daily store operations, including opening/closing, staffing, and floor supervision.</span></p><br></li><li><p><span>Own the store’s daily, weekly, and monthly sales results.</span></p><br></li><li><p><span>Actively manage the sales floor to drive conversion, ATV, and UPT.</span></p><br></li><li><p><span>Ensure stock availability, correct pricing, and accurate stock handling within the store.</span></p><br></li><li><p><span>Maintain store standards, visual merchandising, and overall presentation at all times.</span></p><br></li><li><p><span>Control the store level stock movement, counts, and documentation.</span></p><br></li><li><p><span>Ensure strong loss prevention practices within the store.</span></p><br></li><li><p><span>Investigate and report stock discrepancies.</span></p><br></li></ul><p><strong><span>Customer Experience</span></strong></p><br><ul><li><p><span>Be present on the floor to lead customer experience by example.</span></p><br></li><li><p><span>Handle VIP clients and complex customer situations.</span></p><br></li><li><p><span>Ensure the team delivers a consistent luxury service experience every day.</span></p><br></li><li><p><span>Follow up on customer feedback and take immediate action at store level.</span></p><br></li></ul><p><strong><span>Team Management</span></strong></p><br><ul><li><p><span>Manage the store team on a daily basis, including scheduling and task allocation.</span></p><br></li><li><p><span>Set clear daily priorities and expectations for the team.</span></p><br></li><li><p><span>Conduct regular performance check-ins and address performance issues quickly.</span></p><br></li><li><p><span>Create a positive, high energy working environment</span></p><br></li></ul><p><strong><span>Training & Onboarding</span></strong></p><br><ul><li><p><span>Ensure new joiners complete the onboarding plan and understand store procedures.</span></p><br></li><li><p><span>Support the team with day-to-day product updates and selling guidelines.</span></p><br></li><li><p><span>Reinforce service standards and basic sales techniques on the floor.</span></p><br></li><li><p><span>Identify skill gaps and flag training needs to the Retail Manager.</span></p><br></li></ul><p><strong><span>What we offer</span></strong></p><br><ul><li><p><span>Competitive salary with performance-based incentives.</span></p><br></li><li><p><span>Visa and permits.</span></p><br></li><li><p><span>Health insurance.</span></p><br></li><li><p><span>Annual flight ticket allowances.</span></p><br></li><li><p><span>Growth and long-term development opportunities.</span></p><br></li><li><p><span>Long-term perspective in a rapidly expanding, future-oriented organization.</span></p><br></li><li><p><span>An engaging and challenging work environment with a motivated & professional team of specialists.</span></p><br></li></ul><br><p><span>As an ideal candidate, you will have:</span></p><br><ul><li><p><span>A minimum of 5 years of relevant experience in managing retail stores within Qatar in luxury, watches, or jewelry.</span></p><br></li><li><p><span>Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar.</span></p><br></li><li><p><span>Ideally relevant certification in sales, management, or project management from accredited providers.</span></p><br></li><li><p><span>Outstanding communication skills in English.</span></p><br></li><li><p><span>Outstanding communication skills in Arabic.</span></p><br></li></ul> </div>
Job Title – Problem Management Analyst / Problem Manager – Service Assurance Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Problem Identification & Logging Identify problems based on: Repeated incidents Major incidents (P1/P2) Chronic service degradation Log problems in problem management systems/tools Categorize and prioritize based on impact and recurrence<br>2. Root Cause Analysis (RCA) Lead and perform detailed RCA for network/service issues Use structured methodologies such as: 5 Whys Analysis Fishbone (Ishikawa) Diagram Fault Tree Analysis Identify root causes across: Network (Voice/Data/Transmission) Application / System Process / Configuration Vendor / Infrastructure<br>3. Trend Analysis & Proactive Problem Management Analyze incident data to identify: Repeat faults Pattern-based failures Performance degradation trends Drive proactive actions to avoid future incidents Maintain a Known Error Database (KEDB)<br>4. Corrective & Preventive Actions (CAPA) Define, track, and ensure implementation of: Corrective actions (fixes) Preventive measures (long-term solutions) Follow up with respective teams for closure Validate effectiveness of implemented solutions<br>5. Major Incident Support Participate in Major Incident Reviews (MIR) Provide RCA inputs for high severity outages Ensure proper documentation of learnings and action items<br>6. Cross-Functional Coordination Work closely with: L1/L2/L3 Operations teams Engineering / Design teams Vendor/OEM partners Drive collaboration for end-to-end problem resolution<br>7. Reporting & Governance Prepare: Problem management reports RCA dashboards Weekly/monthly trend analysis reports Present insights to: Leadership teams Customer/business stakeholders Track KPI adherence and improvement initiatives<br>8. Process Compliance & Improvement Ensure adherence to: ITIL Problem Management framework Organizational SOPs and governance Identify process gaps and drive improvement initiatives Support audits and compliance requirements<br>9. Knowledge Management Maintain: Known Error Database (KEDB) RCA repository Publish knowledge articles for operational teams Enable faster resolution through knowledge reuse<br>Required Skills Core Competencies Strong understanding of: Incident Management vs Problem Management ITIL framework (Problem, Incident, Change) Analytical thinking and structured problem-solving approach Strong RCA and troubleshooting capability<br>Technical Awareness Good understanding of: Telecom/IT infrastructure (Voice, Data, Transmission – high level) Network/service dependencies Ability to interpret logs, reports, and operational data<br>Tools & Technologies Experience with: Ticketing tools (Service Now, Remedy, Jira) Reporting/analytics tools (Excel, Power BI – preferred) Knowledge of KEDB and RCA documentation tools.<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Title – Problem Management Analyst / Problem Manager – Service Assurance Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Problem Identification & Logging Identify problems based on: Repeated incidents Major incidents (P1/P2) Chronic service degradation Log problems in problem management systems/tools Categorize and prioritize based on impact and recurrence<br>2. Root Cause Analysis (RCA) Lead and perform detailed RCA for network/service issues Use structured methodologies such as: 5 Whys Analysis Fishbone (Ishikawa) Diagram Fault Tree Analysis Identify root causes across: Network (Voice/Data/Transmission) Application / System Process / Configuration Vendor / Infrastructure<br>3. Trend Analysis & Proactive Problem Management Analyze incident data to identify: Repeat faults Pattern-based failures Performance degradation trends Drive proactive actions to avoid future incidents Maintain a Known Error Database (KEDB)<br>4. Corrective & Preventive Actions (CAPA) Define, track, and ensure implementation of: Corrective actions (fixes) Preventive measures (long-term solutions) Follow up with respective teams for closure Validate effectiveness of implemented solutions<br>5. Major Incident Support Participate in Major Incident Reviews (MIR) Provide RCA inputs for high severity outages Ensure proper documentation of learnings and action items<br>6. Cross-Functional Coordination Work closely with: L1/L2/L3 Operations teams Engineering / Design teams Vendor/OEM partners Drive collaboration for end-to-end problem resolution<br>7. Reporting & Governance Prepare: Problem management reports RCA dashboards Weekly/monthly trend analysis reports Present insights to: Leadership teams Customer/business stakeholders Track KPI adherence and improvement initiatives<br>8. Process Compliance & Improvement Ensure adherence to: ITIL Problem Management framework Organizational SOPs and governance Identify process gaps and drive improvement initiatives Support audits and compliance requirements<br>9. Knowledge Management Maintain: Known Error Database (KEDB) RCA repository Publish knowledge articles for operational teams Enable faster resolution through knowledge reuse<br>Required Skills Core Competencies Strong understanding of: Incident Management vs Problem Management ITIL framework (Problem, Incident, Change) Analytical thinking and structured problem-solving approach Strong RCA and troubleshooting capability<br>Technical Awareness Good understanding of: Telecom/IT infrastructure (Voice, Data, Transmission – high level) Network/service dependencies Ability to interpret logs, reports, and operational data<br>Tools & Technologies Experience with: Ticketing tools (Service Now, Remedy, Jira) Reporting/analytics tools (Excel, Power BI – preferred) Knowledge of KEDB and RCA documentation tools.<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
<p>1. Process transactions including account opening and management, remittances and inquiries, loan issuance and repayment, treasury back-office operations, and trade finance transactions (L/G, L/C, Funded Risk Participation), etc. Input the transactions into the system and submit them to the Head/Deputy Head of the Banking Department for checking and authorization.
2. Strictly follow the requirements of the AML/CFT Manual and Compliance Manual. Carry out AML checks during transaction processing and implement the Bank's AML policy. Report any suspicious transactions to the Head of the Banking Department.
3. Assist in updating the regulations and internal protocols related to the Bank's commercial banking services.
4. Complete the reconciliation of customers' bank accounts on a monthly basis and the Bank's Nostro accounts on a daily basis. Record transactions daily and file the processed transaction vouchers on a regular basis.
5. Communicate with counterparts at correspondent/respondent banks using effective communication skills, and process payments in all currencies.
6. Prepare transaction reports for Senior Management, Head Office, regulatory authorities, and external auditors. Analyze operational data and submit it to the Head of the Banking Department for review.
7. Assist in updating and optimizing the Bank's related products and procedures.</p><p>• Bachelor's degree in Banking, Finance, Business Administration, Economics, or a related discipline.
• Professional certifications such as CDCS (Certified Documentary Credit Specialist), CSDG (Certificate in Specialist Documentary Guarantees), or CAMS (Certified Anti-Money Laundering Specialist) will be considered an advantage.
• Strong analytical and statistical analysis skills with the ability to interpret operational and financial data.
• Age preferably below 35 years.
• Excellent command of English, both written and spoken, is mandatory.
• Proficiency in Mandarin Chinese and/or Arabic will be considered a strong advantage.</p>
<p>1. Process transactions including account opening and management, remittances and inquiries, loan issuance and repayment, treasury back-office operations, and trade finance transactions (L/G, L/C, Funded Risk Participation), etc. Input the transactions into the system and submit them to the Head/Deputy Head of the Banking Department for checking and authorization.
2. Strictly follow the requirements of the AML/CFT Manual and Compliance Manual. Carry out AML checks during transaction processing and implement the Bank's AML policy. Report any suspicious transactions to the Head of the Banking Department.
3. Assist in updating the regulations and internal protocols related to the Bank's commercial banking services.
4. Complete the reconciliation of customers' bank accounts on a monthly basis and the Bank's Nostro accounts on a daily basis. Record transactions daily and file the processed transaction vouchers on a regular basis.
5. Communicate with counterparts at correspondent/respondent banks using effective communication skills, and process payments in all currencies.
6. Prepare transaction reports for Senior Management, Head Office, regulatory authorities, and external auditors. Analyze operational data and submit it to the Head of the Banking Department for review.
7. Assist in updating and optimizing the Bank's related products and procedures.</p><p>• Bachelor's degree in Banking, Finance, Business Administration, Economics, or a related discipline.
• Professional certifications such as CDCS (Certified Documentary Credit Specialist), CSDG (Certificate in Specialist Documentary Guarantees), or CAMS (Certified Anti-Money Laundering Specialist) will be considered an advantage.
• Strong analytical and statistical analysis skills with the ability to interpret operational and financial data.
• Age preferably below 35 years.
• Excellent command of English, both written and spoken, is mandatory.
• Proficiency in Mandarin Chinese and/or Arabic will be considered a strong advantage.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Technical and Design Manager oversees and manages the integration of technical aspects and design elements in projects, ensuring their alignment with organizational objectives and industry standards. This role involves leading multidisciplinary teams, coordinating design processes, and providing technical guidance to achieve high-quality and innovative outcomes. Additionally, the Technical and Design Manager is responsible for fostering collaboration among various stakeholders, driving continuous improvement in design practices, and maintaining a focus on cost-effectiveness, efficiency, and sustainability throughout the project lifecycle. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Lead and manage multidisciplinary teams of designers, engineers, and technical staff to ensure cohesive project execution.</p><br>
<p>Oversee the integration of design concepts with technical requirements, ensuring compliance with industry standards and regulations.</p><br>
<p>Develop and implement design strategies and methodologies to achieve project objectives while maintaining quality and efficiency.</p><br>
<p>Provide technical expertise and guidance to resolve complex design and technical issues that arise during the project lifecycle.</p><br>
<p>Collaborate with clients, architects, contractors, and other stakeholders to establish project requirements and expectations.</p><br>
<p>Monitor project progress, budgets, and schedules to ensure timely delivery of design solutions within budgetary constraints.</p><br>
<p>Review and approve design deliverables, including drawings, specifications, and technical documentation, to ensure accuracy and completeness.</p><br>
<p>Foster a culture of innovation and continuous improvement within the design team, encouraging creative problem-solving and exploration of new technologies.</p><br>
<p>Act as a primary point of contact for technical inquiries and design-related matters, addressing stakeholder concerns and facilitating effective communication.</p><br>
<p>Stay abreast of industry trends, emerging technologies, and best practices in design and technical fields, integrating new knowledge and methodologies into project workflows.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of design principles, technical requirements, and industry standards across various disciplines.</p><br>
<p>Proficiency in project management methodologies, including scheduling, budgeting, and resource allocation.</p><br>
<p>Strong leadership and communication skills to effectively manage teams and coordinate with stakeholders.</p><br>
<p>Expertise in design software and tools relevant to the industry, facilitating efficient project execution and collaboration.</p><br>
<p>Ability to analyze complex technical challenges and devise innovative solutions to optimize project outcomes.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Agility<br>Build High-Performing Teams<br>Provide Direction<br>Geotechnical Engineering L4<br>Construction design Software L4<br>Drawings/Specifications L4<br>QA/QC L4<br>Value Engineering L4<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA) or PMP<br><br><br><br>
</div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing the IT enterprise Application Architecture both in development and production environments. The incumbent will be responsible of the re-engineering of existing and new IT Application and products to optimize performance; implement latest design standards and adopt latest technologies. The incumbent will also help select the best development platform and ensure that user requirements are provided by the latest and most effective tools available in the IT market<br><br>Required Special Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organising, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Strong Enterprise Architecture documentation skills<br><br>Education/Experience Requirements<br><br> University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 8 years of relevant experience, preferably within a highly rated international bank. Specific courses in IT Security and Enterprise Architecture<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><u><strong>Role Summary:</strong></u></p><br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><p><strong><u>What's On Your Plate:</u></strong></p><br><p><strong>Partner Relationship Management:</strong></p><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br></li></ul><p><strong>Account Growth & Optimization:</strong></p><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</p><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br></li></ul><p><strong>Contract Management & Compliance:</strong></p><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br></li></ul><p>Qualifications</p><br><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br><ul><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br></li><li><p>Fluency in Arabic Language is a must</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Purpose</b></p><p>The Keyloop Manager is responsible for the overall management, administration, support, and continuous improvement of the Keyloop Dealer Management System (DMS) across the organization. The role will work closely with business stakeholders, Keyloop, and internal IT teams to ensure the system supports business operations effectively, remains stable and secure, and continues to meet evolving business requirements.</p><p><br></p><p><b>1. Keyloop System Management</b></p><ul><li>Manage the overall Keyloop DMS environment, including configuration, administration, and system availability.</li><li>Ensure Keyloop is properly supporting Sales, Aftersales, Parts, Workshop, Finance, and other relevant business processes.</li><li>Manage system parameters, user access, roles, permissions, and configurations.</li><li>Monitor system performance and identify potential issues before they impact business operations.</li><li>Coordinate with Keyloop support teams for incidents, technical issues, and system-related requests.</li></ul><p><b>2. Business Process & System Optimization</b></p><ul><li>Work closely with business departments to understand operational requirements and translate them into Keyloop system solutions.</li><li>Review existing processes and recommend improvements through system configuration, automation, or process redesign.</li><li>Ensure that Keyloop processes are aligned with approved business procedures and internal controls.</li><li>Support the implementation of new processes, modules, and system enhancements.</li><li>Identify opportunities to reduce manual work and improve operational efficiency through Keyloop.</li></ul><p><b>3. System Enhancements & Projects</b></p><ul><li>Manage Keyloop enhancement requests and coordinate implementation with Keyloop and internal stakeholders.</li><li>Participate in Keyloop upgrades, patches, integrations, and new module implementations.</li><li>Coordinate testing, UAT, deployment, and post-implementation support.</li><li>Maintain proper documentation for system changes, configurations, and integrations.</li><li>Ensure changes are properly tested and approved before being moved into production.</li></ul><p><b>4. Integration & Technical Coordination</b></p><ul><li>Coordinate Keyloop integrations with other business systems, including Finance/ERP, BI, payment platforms, insurance systems, and other third-party applications.</li><li>Work with internal IT teams and external vendors to troubleshoot integration issues.</li><li>Monitor data flow between Keyloop and integrated systems.</li><li>Support data accuracy and consistency across integrated platforms.</li></ul><p><b>5. User Support & Training</b></p><ul><li>Provide Level 2/Level 3 support for Keyloop-related incidents and business issues.</li><li>Coordinate with the IT Service Desk to ensure Keyloop incidents are properly logged, prioritized, and resolved.</li><li>Support users in understanding Keyloop functionality and best practices.</li><li>Develop or coordinate user training, manuals, and system documentation.</li><li>Identify recurring user issues and recommend corrective actions.</li></ul><p><b>6. Data & Reporting</b></p><ul><li>Ensure the accuracy and integrity of data maintained within Keyloop.</li><li>Support management reporting and BI requirements related to Keyloop data.</li><li>Coordinate with BI teams to resolve data and reporting discrepancies.</li><li>Assist in developing reports, dashboards, and operational KPIs where required.</li><li>Monitor data quality and investigate inconsistencies between Keyloop and other systems.</li></ul><p><b>7. Vendor & Stakeholder Management</b></p><ul><li>Act as the primary point of contact between the organization and Keyloop.</li><li>Manage vendor support tickets, escalations, SLAs, and outstanding issues.</li><li>Review vendor proposals, quotations, enhancements, and licensing requirements.</li><li>Coordinate with Finance, Sales, Aftersales, Parts, HR, and other departments on Keyloop-related requirements.</li><li>Ensure vendor activities and deliverables are aligned with agreed requirements and timelines.</li></ul><p><b>8. Security & Compliance</b></p><ul><li>Ensure appropriate access controls and segregation of duties within Keyloop.</li><li>Conduct periodic reviews of user access and system permissions.</li><li>Ensure system changes follow IT change-management procedures.</li><li>Support internal and external audits related to Keyloop.</li><li>Ensure Keyloop processes comply with company policies, security requirements, and applicable regulatory requirements.</li></ul><p><b>9. Documentation & Governance</b></p><ul><li>Maintain Keyloop system documentation, configuration records, process flows, and integration documentation.</li><li>Maintain a register of system enhancements, issues, risks, and outstanding vendor actions.</li><li>Establish and maintain appropriate Keyloop governance and support procedures.</li><li>Prepare regular management reports on system performance, issues, projects, and improvements.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li><li>Relevant certifications in IT, project management, or automotive systems would be an advantage.</li></ul><p><b>Experience</b></p><ul><li><b>6+ years of experience</b> in IT application support, DMS management, or automotive systems.</li><li>Hands-on experience with <b>Keyloop DMS</b> is required.</li><li>Experience working with automotive dealerships and dealership business processes is highly desirable.</li><li>Experience with system integrations, APIs, databases, reporting, and BI tools.</li><li>Experience managing third-party software vendors and support teams.</li><li>Experience with system implementations, upgrades, UAT, and change management.</li></ul><p><b>Technical Skills</b></p><ul><li>Strong knowledge of Keyloop DMS functionality and configuration.</li><li>Understanding of automotive dealership processes, including:</li><li>Vehicle Sales</li><li>Aftersales</li><li>Workshop</li><li>Parts</li><li>Warranty</li><li>Insurance</li><li>Customer management</li><li>Vehicle invoicing</li><li>Accounting/Finance integration</li><li>Knowledge of databases and SQL.</li><li>Understanding of APIs and system integrations.</li><li>Knowledge of reporting and BI platforms.</li><li>Strong understanding of Microsoft 365 and enterprise IT environments.</li><li>Knowledge of ITIL and IT service management principles.</li><li>Good understanding of information security and access management.</li></ul><p><b>Soft Skills</b></p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder-management skills.</li><li>Strong vendor-management and negotiation skills.</li><li>Ability to work with both technical and non-technical stakeholders.</li><li>Strong project and time-management skills.</li><li>Ability to manage multiple priorities and work under pressure.</li><li>Strong attention to detail.</li><li>Proactive approach to identifying and resolving system issues.</li><li>Strong business understanding and ability to translate business requirements into technical solutions.</li></ul><p><br></p></div>
<p>Turner & Townsend are looking to recruit a Cost Manager, to join our Real Estate team in Qatar working on a wide range of projects, often large and complex, which could include Data Centre's and Commercial office projects, which are primarily new build but could include fit out and refurbishment. With a leading market client base and a varied portfolio of projects, this is an exciting time to join the growing business unit and develop a career with Turner & Townsend. You will be working within a professional and ambitious team, where you will receive excellent support but also have the opportunity to demonstrate working on your own initiative.</p><p>Key Accountabilities:</p><ul><li>Demonstrate exceptional measurement capability for building and MEP works, where accuracy and efficiency directly impact project success and client confidence.</li><li>Leverage your in-depth knowledge of market prices and building/MEP works pricing to deliver competitive, commercially astute estimates that win business and protect margins.</li><li>Produce detailed, meticulously prepared Bills of Quantities that form the foundation of successful project delivery and client satisfaction.</li><li>Skillfully manage post-contract cost variances, lead change control processes, and process interim applications with precision and commercial acumen, ensuring projects remain on track financially.</li><li>Take personal ownership of all work produced, maintaining the highest standards of accuracy and attention to detail that reflect Turner & Townsend's reputation for excellence.</li><li>Collaborating effectively with commission leads to ensure timely, accurate production of reports and information that drive informed decision-making.</li><li>Interface confidently with clients, contractors, and fellow consultants, positioning yourself as a trusted advisor and integral member of the project team.</li><li>Demonstrate ambition and initiative to progress your career to the next level, taking on increasingly complex responsibilities and mentoring opportunities within our growing business unit.</li></ul><p>Key Experience Required:</p><ul><li>Good knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Solid experience and capability of pre-contract services from feasibility through to tendering, measurement and pricing of building and MEP works for estimating and preparation of Bills of Quantities.</li><li>Experience of post-contract services, interim applications, change management processes and variation valuation.</li><li>Experience of working with standard form contracts, FIDIC preferred and knowledge of contract procedures.</li><li>Professional approach and confident in performing your role.</li><li>Ability to work with contractors' personnel with confidence and assurance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree qualified in Quantity Surveying or similar.</li><li>Professional membership is an advantage i.e. MRICS.</li><li>Minimum 5 years experience in similar roles, such as Data Centres.</li><li>Good knowledge of the construction industry and technical matters.</li><li>Knowledge of CostX (BIM experience is an advantage).</li></ul>
<p>Parsons is seeking an experienced Project Director to lead the day-to-day delivery of the Site Supervision Consultancy Services for a luxury hospitality and entertainment development in Qatar. The development is a state-of-the-art entertainment hub, set to attract millions of visitors annually with its immersive experiences and diverse attractions. The Project Director will have full responsibility for managing the construction supervision services for this world-class hospitality, entertainment, retail, residential, and mixed-use destination. The role is accountable for leading the multidisciplinary site supervision team throughout construction, testing & commissioning, handover, and the Defects Liability Period (DLP), while ensuring that all works are executed in accordance with the Contract Documents, approved drawings, specifications, applicable codes, quality standards, and the Client's objectives for safety, schedule, quality, and operational readiness. The Project Director will serve as the Client's primary day-to-day representative, leading the Resident Engineers, discipline engineers, inspectors, and specialist consultants while coordinating closely with the Contractor, designers, operators, authorities, utility providers, and other project stakeholders to ensure the successful delivery of the Project.</p><p>SPECIFIC RESPONSIBILITIES:</p><ul><li>Lead the overall delivery of the Site Supervision Consultancy Services throughout the construction lifecycle.</li><li>Manage the multidisciplinary site supervision organization, including Resident Engineers, discipline engineers, inspectors, and specialist consultants.</li><li>Serve as the Client's primary day-to-day representative for all construction supervision activities.</li><li>Direct and oversee construction supervision, contract administration, quality assurance, HSE compliance, and contractor performance monitoring.</li><li>Ensure the Contractor executes the Works in accordance with the Contract Documents, approved drawings, specifications, project requirements, and applicable statutory regulations.</li><li>Lead the review of shop drawings, material submittmits, method statements, RFIs, technical queries, inspection requests, and other construction submissions.</li><li>Monitor construction progress against the approved programme and direct corrective and recovery actions where required.</li><li>Administer the construction contract, including site instructions, variations, claims support, payment certifications, substantial completion, and final acceptance processes.</li><li>Coordinate inspections, testing & commissioning activities, authority inspections, and operational readiness activities to ensure successful project completion.</li><li>Lead project controls covering construction progress, quality, HSE, risk management, reporting, document control, and contractor performance.</li><li>Coordinate effectively with the Client, Lead Design Consultant, specialist designers, contractors, operators, statutory authorities, and utility providers to resolve technical and construction interface issues.</li><li>Ensure timely resolution of NCRs, quality issues, construction deficiencies, and technical non-conformances.</li><li>Oversee snagging, de-snagging, handover documentation, Defects Liability Period activities, and final project closeout.</li><li>Prepare and review project reports, executive dashboards, contractual correspondence, and recommendations for submission to the Client.</li><li>Drive collaboration across all project participants to achieve safe, high-quality, and timely project delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Architecture, Construction Management, or related discipline. Master's Degree preferred. Professional certification such as PMP, MRICS, PE, CEng, or equivalent preferred. Minimum 20 years of experience delivering major hospitality developments through Construction Supervision, Resident Engineering, Engineer, or Construction Management roles. Demonstrated experience managing large multidisciplinary construction supervision teams on major building developments. Experience delivering luxury hotels, integrated resorts, theme parks, entertainment destinations, or mixed-use developments. Strong experience in contract administration under FIDIC or similar forms of contract. GCC experience is highly desirable.</p><p>SKILLS/COMPETENCIES:</p><ul><li>Comprehensive knowledge of construction supervision, contract administration, and project delivery for major hospitality, mixed-use, and destination developments.</li><li>Strong understanding of construction methodologies, site supervision practices, quality assurance, testing & commissioning, handover, and Defects Liability Period activities.</li><li>Extensive knowledge of construction planning, contractor performance monitoring, contract administration, change management, claims, quality management, HSE, and project reporting.</li><li>Proven ability to lead multidisciplinary site supervision teams comprising Resident Engineers, discipline engineers, inspectors, specialist consultants, contractors, operators, and statutory authorities.</li><li>Strong understanding of construction documentation, shop drawing reviews, material approvals, inspection procedures, and regulatory compliance requirements.</li><li>Excellent leadership, organizational, communication, and stakeholder management capabilities within complex construction environments.</li><li>Strong analytical and problem-solving skills with the ability to proactively resolve construction, contractual, technical, and operational challenges.</li><li>Ability to successfully lead large-scale construction supervision assignments while maintaining focus on quality, safety, schedule, contractual compliance, and the Client's objectives.</li></ul>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is seeking a highly accomplished Executive Director to provide executive leadership and strategic oversight for the Site Supervision Consultancy Services for a luxury hospitality and entertainment development in Qatar. The development is a state-of-the-art entertainment hub, set to attract millions of visitors annually with its immersive experiences and diverse attractions. The Executive Director will serve as Parsons' executive representative to the Client and executive stakeholders, ensuring the successful delivery of construction supervision services for this landmark mixed-use hospitality and entertainment destination. The role provides executive governance, commercial oversight, and strategic leadership throughout the construction, testing & commissioning, handover, and Defects Liability Period (DLP), ensuring the supervision team effectively fulfills its contractual obligations and supports the successful delivery of the Project. The Executive Director shall ensure the Site Supervision Consultancy Services are delivered in accordance with the Client's objectives for quality, schedule, safety, regulatory compliance, and operational readiness while maintaining strong relationships with senior Client representatives, developers, operators, contractors, government authorities, and executive stakeholders.</p><p>SPECIFIC RESPONSIBILITIES:</p><ul><li>Provide executive leadership for the overall Site Supervision Consultancy commission.</li><li>Act as Parsons' primary executive representative to the Client's executive management and key stakeholders.</li><li>Provide strategic direction and executive support to the Project Director and senior site supervision leadership team.</li><li>Ensure the Site Supervision team effectively administers the construction contract and monitors contractor compliance with the Contract Documents, approved drawings, specifications, applicable codes, and project requirements.</li><li>Provide executive oversight of project performance across construction progress, quality, HSE, contract administration, testing & commissioning, handover, and DLP activities.</li><li>Lead executive-level meetings with the Client, developers, operators, contractors, government authorities, and other key stakeholders.</li><li>Review and endorse major project decisions, recovery strategies, contractual recommendations, claims, variations, and commercial matters requiring executive management involvement.</li><li>Support the timely resolution of critical construction, contractual, technical, commercial, and stakeholder issues affecting project delivery.</li><li>Provide executive oversight during key project milestones including site mobilization, major construction activities, testing & commissioning, substantial completion, handover, and Defects Liability Period.</li><li>Champion proactive risk identification, executive issue escalation, and effective mitigation strategies throughout project execution.</li><li>Promote collaboration between the Client, Contractor, designers, authorities, operators, and Parsons' supervision team to ensure successful project delivery.</li><li>Ensure implementation of international construction supervision best practices, Parsons' governance standards, and compliance with all applicable Qatari regulations and contractual requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Engineering, Architecture, Construction Management, or related discipline. Master's Degree preferred.</li><li>Professional registration or certification (PMP, MRICS, PE, CEng or equivalent) preferred.</li><li>Minimum 20 years of experience managing major hospitality, mixed-use, or destination developments.</li><li>Extensive experience leading Construction Supervision, Engineer, Resident Engineering, or Construction Management commissions on major building developments.</li><li>Proven executive leadership of large multidisciplinary construction supervision teams.</li><li>Strong experience representing Clients or Consultants during construction delivery on major international developments.</li><li>Experience with luxury hospitality developments, integrated resorts, theme parks, or entertainment destinations is highly desirable.</li><li>GCC experience is highly desirable.</li><li>Comprehensive knowledge of executive leadership, construction supervision, contract administration, and project governance for large-scale hospitality, mixed-use, and destination developments.</li><li>Strong understanding of construction delivery, site supervision, quality assurance, contract administration, testing & commissioning, handover, and Defects Liability Period activities.</li><li>Extensive knowledge of construction contracts, commercial management, claims, change management, risk management, and contractor performance monitoring.</li><li>Proven ability to lead multidisciplinary teams comprising Resident Engineers, discipline engineers, inspectors, contractors, specialist suppliers, and project stakeholders.</li><li>Strong understanding of construction quality management systems, HSE requirements, regulatory compliance, and industry best practices.</li><li>Excellent stakeholder management, negotiation, presentation, and communication skills with executive-level Client representatives, contractors, authorities, and project partners.</li><li>Strong analytical and problem-solving capabilities with the ability to resolve complex construction, contractual, commercial, and project delivery challenges.</li><li>Ability to provide strategic leadership while fostering collaboration, accountability, and delivery excellence across large, multi-organizational construction environments.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Manage and oversee the construction activities performed by the contractor and sub-contractors, ensuring safe execution of the project within the approved project budget and schedule.</li>
<li>Drive construction readiness and execution to meet project objectives and support flawless facility start-up.</li>
</ul><br><ul>
<li>Promote incident-free operations through continuous monitoring and leadership engagement.</li>
<li>Monitor project progress and take corrective actions to mitigate delays and cost overruns.</li>
<li>Coordinate multidisciplinary teams including engineering, procurement, construction, commissioning, and operations.</li>
<li>Review and approve construction methodologies, work packs, lifting plans, and site procedures.</li>
<li>Optimize resource allocation, productivity, and construction sequencing.</li>
<li>Identify and resolve construction constraints and interface issues.</li>
<li>Ensure timely completion of milestones and project deliverables.</li>
<li>Review progress reports, manpower deployment, and productivity metrics. Track construction costs and progress against approved baselines.</li>
<li>Participate in recovery planning and schedule optimization initiatives.</li>
<li>Maintain effective communication with clients, consultants, contractors, and project teams.</li>
<li>Participate in management meetings and provide senior-level status updates.</li>
</ul><br><ul>
<li>Bachelor's degree in Science or Engineering.</li>
<li>15 years' experience with Large Projects in Construction related disciplines (e.g., construction, installation, fabrication, execution, completion, hook-up, etc.) in the Oil & Gas Industry, including 5 years of management level experience in Construction relayed disciplines, engineering, or project management with overall responsibility for an execution.</li>
<li>Experience with Oil and Gas companies, contractors, service companies, or heavy construction companies.</li>
<li>Broad and extensive knowledge of design standards, specifications, codes, and appropriate safety criteria related to major fabrication, transport, installation, brownfield execution, and hook-up, as applicable to the project scope.</li>
<li>Knowledge of offshore facilities and structures, onshore facilities, or yard operations as applicable to a project scope.</li>
<li>Extensive knowledge of execution methods and risks associated with sour gas and LNG production facilities.</li>
<li>Experience working in large scale operating organizations in Operations, Projects, Subsurface, etc.</li>
<li>Proven track record of Project delivery in the industry and managing contractors and sub-contractors.</li>
<li>Excellent track record in construction safety results.</li>
<li>Well-developed interpersonal skills with the ability to communicate with several organizational levels</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in USD plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>10 Hours / 6 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>36 Months, with possible extension</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>