Restaurant Assistant Manager Jobs in Qatar in Qatar 2026

Full Time

Product Manager of AI Applications, Global Public Sector

On-site - Qatar - Doha 20 July 2026

Information Technology

Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States. We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale Gen AI Platform, a full stack product to build, test and deploy frontier AI agents. Developing custom AI applications Building custom LLMsProviding high-quality training data for research and government institutions building LLMsDeveloping partnerships to foster regional talent growth and AI adoption We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers. You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well. Responsibilities: Lead design workshops with the client to define custom AI solutions Scope out new AI application use cases across various government entities Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market) Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively Stay up to date with latest research in applied AI and training custom LLMsScope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution Give regular progress updates to the client and Global Public Sector leadership Minimum Qualifications: 4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products Strong technical background (STEM degree) and/or experience building technical software products Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro) Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams Nice to haves: Coding experience (Python) Proficiency in Arabic, both written and spoken For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Full Time

Product Manager of AI Applications, Global Public Sector

On-site - Qatar - Doha 20 July 2026

Information Technology

Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States. We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale Gen AI Platform, a full stack product to build, test and deploy frontier AI agents. Developing custom AI applications Building custom LLMsProviding high-quality training data for research and government institutions building LLMsDeveloping partnerships to foster regional talent growth and AI adoption We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers. You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well. Responsibilities: Lead design workshops with the client to define custom AI solutions Scope out new AI application use cases across various government entities Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market) Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively Stay up to date with latest research in applied AI and training custom LLMsScope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution Give regular progress updates to the client and Global Public Sector leadership Minimum Qualifications: 4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products Strong technical background (STEM degree) and/or experience building technical software products Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro) Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams Nice to haves: Coding experience (Python) Proficiency in Arabic, both written and spoken For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Full Time

Finance Manager

On-site - Qatar - Doha 6 July 2026

Other

Additional Information Job Number 26082407 Job Category Finance & Accounting Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education And Experience 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Motivates and provides a work environment where employees are productive. Imposes deadlines and delegates tasks. Provides an "open door policy" and is highly visible in areas of responsibility. Understands how to manage in a culturally diverse work environment. Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees. Provides constructive coaching and counseling to employees. Trains people on account receivable posting techniques. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Full Time LinkedIn

Associate Manager, Customer Marketing

On-site - Qatar - Doha 20 August 2026

Information Technology

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are some examples: Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, Trip Advisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests. Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders What you’ll Need to Succeed: Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc. Excellent verbal and written communication skills in English Ability to move fast and be efficient, making decisions on objective data evidence Innate desire to take ownership, make an impact and influence outcomes Excellent organizational skills, attention to detail and ability to work independently It’s great if you have: Experience in digital marketing or e-commerce Experience with A/B testing and other testing metrics Strong presentation and negotiation skills #STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Bayt

Support Administrator

On-site - Qatar 29 June 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description 1. Communication & Correspondence <ul><li>Prepare and email letters to parents using ISAMs software</li><li>Draft, type, and dispatch reports, articles, letters, and School Newsletters</li><li>Check all school correspondence before sending to parents</li><li>Respond to parent queries via email, phone, and in person quickly and efficiently</li><li>Act as a central communication point between leadership, staff, parents, and external stakeholders</li><li>Support Parent Portal, Engage, and school communication systems</li></ul>2. Administration & Office Management <ul><li>Devise and maintain office systems, including data management and filing</li><li>Use appropriate IT resources</li><li>Provide executive administrative support for senior leadership</li><li>Undertake other duties commensurate with the post to ensure smooth school operations</li><li>Streamline processes to ensure efficient team performance</li><li>Maintain office supply inventories and operational resources</li></ul>3. Student Records & Attendance <ul><li>Maintain accurate student records, attendance data, and compliance documentation</li><li>Ensure all attendance reports are compiled daily</li><li>Manage and oversee student absence reporting, tracking, follow-up communications, and related administrative processes</li><li>Process all leaving requests</li><li>Ensure all reports are entered onto the school portal</li></ul>4. Events & School Activities Coordination <ul><li>Help coordinate event logistics, room set-ups, and resource allocation for internal and external events</li><li>Coordinate whole-school calendar events, deadlines, and administrative schedules</li><li>Assist with planning school events, open days, and parent functions</li><li>Responsible for all ECA set-ups</li><li>Coordinate and manage school photographer bookings, scheduling, communications, and logistics</li><li>Manage bookings and scheduling for meeting rooms, auditorium, and shared school spaces</li></ul>5. Documentation & Reporting <ul><li>Prepare letters, presentations, and reports</li><li>Compile all school reports and labels</li><li>Responsible for all mail merges</li></ul>6. Procurement & External Liaison <ul><li>Manage stationery orders, including whole-school main supply orders</li><li>Support procurement, purchase orders, and invoice coordination</li><li>Liaise with suppliers, contractors, and external service providers</li></ul>7. Coordination & Stakeholder Support <ul><li>Coordinate, distribute, and collate relevant documentation to and from homes and schools</li><li>Provide support to Heads, teachers, and parents as required</li><li>Carry out specific projects and research</li><li>Always observe a code of strictest confidentiality</li></ul>ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply. </div>

<h2 class="h5">وصف العمل</h2> <div class="t-break" data-jb-field="description"> الوصف الوظيفي 1. الاتصالات والمراسلة <ul><li>إعداد وإرسال رسائل بالبريد الإلكتروني إلى أولياء الأمور باستخدام برامج ISAMs</li><li>صياغة، وطباعة، وإرسال التقارير والمقالات والرسائل ونشرات المدرسة</li><li>التحقق من جميع المراسلات المدرسية قبل إرسالها إلى أولياء الأمور</li><li>الرد على استفسارات أولياء الأمور عبر البريد الإلكتروني والهاتف وبالطريقة الشخصية بسرعة وكفاءة</li><li>العمل كنقطة اتصال مركزية للاتصال بين القيادة والموظفين والأهل وأصحاب المصلحة الخارجيين</li><li>دعم بوابة ولي الأمر، Engage، وأنظمة اتصال المدرسة</li></ul>2. الإدارة وإدارة المكتب <ul><li>تصميم وصيانة نظم المكتب، بما في ذلك إدارة البيانات وتوثيقها</li><li>استخدام الموارد التقنية المناسبة</li><li>تقديم الدعم الإداري التنفيذي للقيادة العليا</li><li>القيام بمهام أخرى توازي المنصب لضمان تشغيل المدرسة بسلاسة</li><li>تبسيط العمليات لضمان أداء فريق فعال</li><li>الحفاظ على مخزونات المكتب والموارد التشغيلية</li></ul>3. سجلات الطلاب والحضور <ul><li>الحفاظ على سجلات الطلاب بدقة وبيانات الحضور والوثائق الامتثالية</li><li>التأكد من تجهيز جميع تقارير الحضور يوميًا</li><li>إدارة والإشراف على تقارير غياب الطلاب والمتابعة والاتصالات الإدارية ذات الصلة</li><li>معالجة جميع طلبات المغادرة</li><li>التأكد من إدخال جميع التقارير على بوابة المدرسة</li></ul>4. تنسيق الفعاليات وأنشطة المدرسة <ul><li>المساعدة في تنسيق لوجستيات الحدث وترتيبات القاعة وتخصيص الموارد للفعاليات الداخلية والخارجية</li><li>تنسيق فعاليات التقويم المدرسي الشامل والموعد النهائي والجداول الإدارية</li><li>المساعدة في تخطيط فعاليات المدرسة، أيام مفتوحة، وفعاليات الأهل</li><li>المسؤول عن جميع إعدادات ECA</li><li>تنسيق وإدارة حجوزات مصور المدرسة، والجدولة، والاتصالات، واللوجستيات</li><li>إدارة الحجوزات والجدولة لغرف الاجتماعات، القاعة، والمساحات المشتركة في المدرسة</li></ul>5. التوثيق والتقارير <ul><li>إعداد الرسائل، العروض التقديمية، والتقارير</li><li>جمع كل تقارير المدرسة والملصقات</li><li>المسؤول عن جميع مزامرات البريد</li></ul>6. الشراء والتواصل الخارجي <ul><li>إدارة طلبات المستلزمات، بما في ذلك أوامر التزويد الرئيسية للمدرسة</li><li>دعم الشراء، أوامر الشراء، والتنسيق مع الفواتير</li><li>التواصل مع الموردين والمقاولين ومقدمي الخدمات الخارجيين</li></ul>7. التنسيق ودعم أصحاب المصلحة <ul><li>تنسيق وتوزيع وجمع الوثائق المتعلقة إلى ومن المنازل والمدارس</li><li>تقديم الدعم للرؤساء والمعلمين وأولياء الأمور عند الحاجة</li><li>تنفيذ مشاريع بحثية محددة</li><li>الالتزام برمز أعلى مستوى من السرية</li></ul>مبادئ ISP ابدأ مع أطفالنا وطلابنا. أطفالنا وطلابنا في قلب ما نقوم به. ببساطة، نجاحهم هو نجاحنا. الرفاهية والسلامة أمران أساسيان للمتعلِّمين والتعلّم. لذا نحن ثابتون في تحديد مخاطر الحماية والمسائل الصحية والسلامة واتخاذ الإجراءات والمتابعة بشأن جميع المخاوف كما يجب. عامل الجميع بلطف واحترام. نعتني ببعضنا البعض، نحتضن التقارب والتفاوت ونعزز رفاهية الذات والآخرين. العمل بفعالية. نركز بلا هوادة على الأشياء الأكثر أهمية وتأثيراً. نطبق سياسات وإجراءات المدرسة ونجسد الأفكار المشتركة لمجتمعنا. نكون مسؤولين مالياً. نتخذ قرارات مالية بعناية بناءً على احتياجات الأطفال والطلاب ومدارسنا. نتعلم باستمرار. التحسن المستمر هو ما يحركنا. نتفاعل بإيجابية مع التطوير الشخصي والمهني وتحسين المدرسة. التزام ISP بمبادئ الحماية تلتزم ISP بالحماية ورعاية رفاه الأطفال والشباب وتتوقع من جميع العاملين والمتطوعين المشاركة في هذا الالتزام. يخضع جميع حاملي الوظائف لإجراءات فحص مناسبة، بما في ذلك بحث عناية واجبة عبر الإنترنت، والمراجع وفحوص خلفية جنائية مرضية أو ما يعادلها تغطي تاريخ العمل السابق خلال آخر 10 سنوات. التزام ISP بالتنوع والإنصاف والشمول والانتماء تلتزم ISP بتقوية ثقافتنا الشاملة من خلال التعرف على المواهب وتوظيفها وتطويرها والاحتفاظ بها بغض النظر عن الجنس أو العرق أو التوجه الجنسي وتعبير النوع وغيرها من الخصائص الديموغرافية. نحن نشجع بشدة المرشحين الذين يشاركون رؤيتنا ومبادئنا ويرغبون في المساهمة في نجاح ISP من خلال هذا الدور على التقديم.

Full Time LinkedIn

Senior Manager, Litigation

On-site - Qatar - Doha 2 September 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be responsible for assisting in protecting the Group’s interests in all litigations. The incumbent will assume responsibility for assisting in providing sound legal advice across the Group in respect of all litigations. The incumbent will adopt a pro-active role to highlight and mitigate potential problems, being prepared for all eventualities. Main Responsibilities Shareholder & Financial:Contribute to the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Litigation unit and monitor unit’s achievement on periodic basis. Assist in the development of the Legal Department’s annual budget. Continuously contribute to the reporting of the high-risk legal concerns relating to local and international issues confronted by the Group in its litigation cases and take adequate and timely mitigating actions to safeguard the Group’s interest. Implements KPI’s and best practices for Litigation. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Maintain relationships with local and international court and arbitration authorities such as Qatar Public Prosecution, Qatar Police, Qatar Courts, QFC Courts, Qatar Central Bank and related entities of other countries where the Group operates and also liaise with external legal professionals as and when required. Preparation of draft memoranda for external lawyers summarizing key aspects of new cases for and against the Group for review by more senior members of the Legal Department. Contribute to the diary system to ensure that no key dates in the conduct of any litigation are missed. Assist the Vice President, Litigation to ensure as far as possible (given the requirements for a high standard of work product) the lowest possible cost for external lawyers used for litigations. Inform the Vice President, Litigation of any major developments in any litigations. Assist the Vice President, Litigation of Litigation to ensure that the “know-how” from litigation cases is passed on to the Legal Advisory section for use in future transactions. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Be primarily responsible for the management of QCB requests relating to Court and General Authority Orders Deputise as the Secretary of the Group Investigation Committee as required. Contribute to the review and revision of the existing policies and procedures for the local and international litigations to ensure these reflect changes in relevant laws/ regulations and previous judgments. Contribute to the review of the Group's positions with regard to local and international laws and regulations as impact on litigation. Prepare well-researched legal advice for review by more senior members of the Legal Department on matters relating to Group's litigations where applicable laws, regulations or facts are unclear and conflicting to ensure the Group’s legal position is protected. Provide draft legal opinion and advice on new activities and products and complex litigations. Provide support on business lines so that they can exercise their activities while maintaining risks and legal costs. Contribute to the preparation of the weekly, quarterly and annual returns for executive management on the activities of the Legal Department. Handle and follow up the documents translation when needed Prepare and maintain an accurate and updated cases register, cases report and invoices report as per the agreed format. Follow up all cases with external lawyers, get updates and add the same to the relevant reports. Carry out a quick review of the Cases Report twice a month, highlight hearing dates in past and follow up with the external lawyers to get update Update the cases report with case summary for all cases filed against the bank. Update the cases report with any new update/action advised to us by the external lawyer or internal departments (e.g. hearing sessions, actions taken, if settlement agreement is requested/registered at the court, request for closing a case, etc...) Learning & Knowledge:Possess superior knowledge of all related laws and regulations such as Court Procedures, Arbitration Procedures (LCIA/ICC), Company Laws, Civil Laws, banking templates (including LMA documentation) etc. as well as the related best practices. Provide inputs to the Department’s training plan and thereby develop/ enhance the skill sets of Group Legal personnel and provide them with opportunities for career development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education And Experience Requirements A Bachelor’s degree Law is required. - At least 8 years legal experience in the legal profession with at least 1 year experience either (a) in the litigation section of a major bank / FSI or (b) as a practicing lawyer in the litigation practice of a recognized international law firm/local law firm. Excellent oral and written communication skills (including report writing) in English and Arabic is preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of international and local commercial litigation practice in the financial sector. Competence in several legal areas of concentration, with maturity and sound judgement. Flexible team player and able to work and deliver under pressure. Ability to manage teams from diverse cultural backgrounds. Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate

نبذة عن مجموعة QNB تأسست مجموعة QNB في عام 1964 كأول بنك تجاري قطري، ونمت المجموعة بثبات لتصبح أكبر بنك في منطقة الشرق الأوسط وأفريقيا. تمتد تواجدات مجموعة QNB من خلال فروعها وشركاتها التابعة والزميلة إلى أكثر من 31 دولة عبر ثلاث قارات، حيث تقدم مجموعة شاملة من المنتجات والخدمات المتقدمة. يبلغ إجمالي عدد الموظفين أكثر من 28,000 موظف يخدمون ما يصل إلى 20 مليون عميل من خلال 1,000 موقع، وشبكة صراف آلي تضم 4,300 جهاز. حافظ بنك QNB على مكانته كواحد من أعلى البنوك تصنيفاً في المنطقة من قبل وكالات التصنيف الائتماني الرائدة، بما في ذلك ستاندرد آند بورز (A)، وموديز (Aa3)، وفيتش (A+). كما حصل البنك على العديد من الجوائز من قبل منشورات مالية دولية متخصصة ورائدة. بناءً على الأداء المالي القوي والمتسق للمجموعة وتوسع تواجدها الدولي، يصنف QNB حالياً كعلامة تجارية مصرفية هي الأكثر قيمة في الشرق الأوسط وأفريقيا، وفقاً لمجلة براند فاينانس. لدى مجموعة QNB برنامج فعال لدعم المجتمع، وهي ترعى العديد من الفعاليات الاجتماعية والتعليمية والرياضية. ملخص الوظيفة سيكون شاغل الوظيفة مسؤولاً عن المساعدة في حماية مصالح المجموعة في جميع القضايا القانونية. سيتولى المسؤولية عن المساعدة في تقديم المشورة القانونية السليمة عبر المجموعة فيما يتعلق بجميع القضايا. كما سيتخذ دوراً استباقياً لتسليط الضوء على المشاكل المحتملة والتخفيف من حدتها، مع الاستعداد لجميع الاحتمالات. المسؤوليات الرئيسية المساهمون والجانب المالي: المساهمة في إنشاء مؤشرات الأداء الرئيسية لأغراض مراقبة الأداء وقياس الجودة لوحدة التقاضي ومراقبة إنجاز الوحدة بشكل دوري. المساعدة في تطوير الميزانية السنوية للإدارة القانونية. المساهمة المستمرة في إعداد تقارير حول المخاوف القانونية عالية المخاطر المتعلقة بالقضايا المحلية والدولية التي تواجهها المجموعة في دعواها القضائية، واتخاذ إجراءات تخفيف كافية وفي الوقت المناسب لحماية مصلحة المجموعة. تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات للتقاضي. تعزيز الوعي بالتكلفة والكفاءة وتحسين الإنتاجية لتقليل التكاليف وتجنب الهدر وتحسين الفوائد للبنك. التصرف ضمن حدود السلطات المفوضة لشاغل الوظيفة. العملاء (داخليون وخارجون): الحفاظ على العلاقات مع سلطات المحاكم والتحكيم المحلية والدولية مثل النيابة العامة القطرية، والشرطة القطرية، والمحاكم القطرية، ومحاكم مركز قطر للمال، ومصرف قطر المركزي والكيانات ذات الصلة في الدول الأخرى التي تعمل بها المجموعة، والتنسيق مع المهنيين القانونيين الخارجيين عند الحاجة. إعداد مذكرات مسودة للمحامين الخارجيين تلخص الجوانب الرئيسية للقضايا الجديدة لصالح وضد المجموعة لمراجعتها من قبل أعضاء أكثر خبرة في الإدارة القانونية. المساهمة في نظام الأجندة لضمان عدم ضياع أي تواريخ رئيسية في سير أي دعوى قضائية. مساعدة نائب الرئيس للتقاضي لضمان أقل تكلفة ممكنة للمحامين الخارجيين المستخدمين في التقاضي قدر الإمكان (بالنظر إلى متطلبات مستوى عالٍ من جودة العمل). إبلاغ نائب الرئيس للتقاضي بأي تطورات رئيسية في أي دعوى قضائية. مساعدة نائب الرئيس للتقاضي لضمان نقل المعرفة من قضايا التقاضي إلى قسم الاستشارات القانونية لاستخدامها في المعاملات المستقبلية. بناء والحفاظ على علاقات قوية وفعالة مع الإدارات/الوحدات ذات الصلة لتحقيق أهداف المجموعة. توفير بيانات دقيقة وفي الوقت المناسب للمدققين الخارجيين/الداخليين، والامتثال، والرقابة المالية، والمخاطر عند الحاجة. داخلياً (العمليات، المنتجات، التنظيم): تحمل المسؤولية الأساسية عن إدارة طلبات مصرف قطر المركزي المتعلقة بأوامر المحاكم والهيئات العامة. العمل كأمين للجنة التحقيق بالمجموعة عند الحاجة. المساهمة في مراجعة وتعديل السياسات والإجراءات الحالية للتقاضي المحلي والدولي لضمان عكسها للتغيرات في القوانين/اللوائح ذات الصلة والأحكام السابقة. المساهمة في مراجعة مواقف المجموعة فيما يتعلق بالقوانين واللوائح المحلية والدولية التي تؤثر على التقاضي. إعداد مشورة قانونية مدروسة جيداً لمراجعتها من قبل أعضاء أكثر خبرة في الإدارة القانونية بشأن المسائل المتعلقة بتقاضي المجموعة حيث تكون القوانين أو اللوائح أو الحقائق ذات الصلة غير واضحة ومتضاربة لضمان حماية الموقف القانوني للمجموعة. تقديم مسودة رأي ومشورة قانونية بشأن الأنشطة والمنتجات الجديدة والقضايا المعقدة. تقديم الدعم لخطوط الأعمال حتى يتمكنوا من ممارسة أنشطتهم مع الحفاظ على المخاطر والتكاليف القانونية. المساهمة في إعداد العوائد الأسبوعية والربع سنوية والسنوية للإدارة التنفيذية حول أنشطة الإدارة القانونية. التعامل مع ومتابعة ترجمة المستندات عند الحاجة. إعداد والحفاظ على سجل قضايا دقيق ومحدث، وتقرير قضايا وتقرير فواتير وفقاً للتنسيق المتفق عليه. متابعة جميع القضايا مع المحامين الخارجيين، والحصول على تحديثات وإضافتها إلى التقارير ذات الصلة. إجراء مراجعة سريعة لتقرير القضايا مرتين في الشهر، وتسليط الضوء على تواريخ جلسات الاستماع في الماضي ومتابعة المحامين الخارجيين للحصول على تحديث. تحديث تقرير القضايا بملخص قضية لجميع القضايا المرفوعة ضد البنك. تحديث تقرير القضايا بأي تحديث/إجراء جديد تم إبلاغنا به من قبل المحامي الخارجي أو الإدارات الداخلية (مثل جلسات الاستماع، الإجراءات المتخذة، إذا تم طلب/تسجيل اتفاقية تسوية في المحكمة، طلب إغلاق قضية، إلخ...). التعلم والمعرفة: امتلاك معرفة فائقة بجميع القوانين واللوائح ذات الصلة مثل إجراءات المحاكم، وإجراءات التحكيم (LCIA/ICC)، وقوانين الشركات، والقوانين المدنية، ونماذج الأعمال المصرفية (بما في ذلك وثائق LMA) وما إلى ذلك، بالإضافة إلى أفضل الممارسات ذات الصلة. تقديم مدخلات لخطة تدريب الإدارة وبالتالي تطوير/تعزيز مجموعات مهارات موظفي الشؤون القانونية في المجموعة وتزويدهم بفرص للتطوير الوظيفي. تحديد مجالات التطوير المهني للنفس بشكل استباقي والقيام بأنشطة التطوير. البحث عن فرص للبقاء على اطلاع بجميع التطورات في المجال المهني. مسؤوليات الإطار القانوني والتنظيمي وإطار المخاطر: الامتثال لجميع المتطلبات القانونية والتنظيمية والامتثال الداخلي المعمول بها بما في ذلك، على سبيل المثال لا الحصر، سياسات وإجراءات الامتثال للمجموعة (مكافحة غسل الأموال وتمويل الإرهاب، سياسة العقوبات، سياسة حماية البيانات، سياسة مكافحة الاحتيال، سياسة الإبلاغ عن المخالفات، سياسة تضارب المصالح والتعاملات الداخلية). فهم وتنفيذ دورك بفعالية بموجب مبدأ خطوط الدفاع الثلاثة لتحديد وقياس ومراقبة وإدارة والإبلاغ عن المخاطر. ضمان نتائج جيدة ومنهجية للعملاء وفقاً لسياسة مخاطر السلوك. دعم إطار عمل التقييم الذاتي للمخاطر والضوابط (RCSA)، ومؤشرات المخاطر الرئيسية (KRI)، والإبلاغ عن الحوادث ومعالجتها، حسب الاقتضاء، وفقاً لمتطلبات إدارة المخاطر التشغيلية. الحفاظ على المعرفة المناسبة لضمان التأهيل الكامل للقيام بالدور. إكمال جميع التدريبات الإلزامية التي يوفرها البنك، والحصول على مستويات الكفاءة المطلوبة والحفاظ عليها. حضور الندوات الإلزامية (الداخلية والخارجية) حسب تعليمات البنك. أخرى: ضمان معايير عالية من حماية البيانات والسرية لحماية المعلومات الحساسة تجارياً. الحفاظ على أقصى درجات السرية فيما يتعلق بمعلومات العملاء والمعلومات المصرفية الداخلية التي تم الحصول عليها أثناء ممارسة الأعمال، وتقديم هذه المعلومات على أساس الحاجة إلى المعرفة فقط للإدارة العليا في QNB، ووظائف التدقيق والامتثال، والجهات التنظيمية ذات الصلة. الحفاظ على معايير مهنية عالية لدعم سمعة QNB وتعزيز مكانتها الريادية في السوق. جميع الواجبات/الأنشطة الأخرى ذات الصلة بـ QNB التي قد تطلبها الإدارة من وقت لآخر. متطلبات التعليم والخبرة درجة البكالوريوس في القانون مطلوبة. - ما لا يقل عن 8 سنوات من الخبرة القانونية في مهنة المحاماة مع سنة واحدة على الأقل من الخبرة إما (أ) في قسم التقاضي في بنك كبير / مؤسسة خدمات مالية أو (ب) كمحام ممارس في ممارسة التقاضي في شركة محاماة دولية معترف بها / شركة محاماة محلية. يفضل امتلاك مهارات تواصل شفهية وكتابية ممتازة (بما في ذلك كتابة التقارير) باللغتين الإنجليزية والعربية. مهارات شخصية وعرض ممتازة. فهم القوانين واللوائح والممارسات ذات الصلة. القدرة على اتخاذ القرارات والمتابعة بالمبادرات. النزاهة الشخصية والإدارة الذاتية. التخطيط والتنظيم والقدرة التحليلية. توجه نحو النتائج. مهارات تحليلية قوية والقدرة على التواصل شفهياً وكتابياً مع جميع مستويات الإدارة. معرفة ممارسات التقاضي التجاري الدولي والمحلي في القطاع المالي. كفاءة في العديد من مجالات التركيز القانوني، مع النضج والحكم السليم. لاعب فريق مرن وقادر على العمل والإنجاز تحت الضغط. القدرة على إدارة فرق من خلفيات ثقافية متنوعة. ملاحظة: سيُطلب منك إرفاق ما يلي: السيرة الذاتية، نسخة من جواز السفر أو البطاقة الشخصية القطرية، نسخة من الشهادة التعليمية

Full Time LinkedIn

Manager - Communications

On-site - Qatar - Doha 18 August 2026

Customer Service

Who You'll Work With You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. Your Impact You will proactively shape creative communications strategies to showcase McKinsey’s knowledge and assets, maintain the firm’s reputation, and bring campaigns to life in the MEO. You will lead the planning and execution of flagship events, roundtables, and partner dinners, while also managing sponsorship negotiations and speaking opportunities. Your work involves supporting practice-specific events in collaboration with client activation teams, overseeing event vendors as needed, and driving post-event amplification in partnership with the Digital Lead. Additionally, you will ensure firm themes are seamlessly integrated into the overall branding and narrative for a cohesive and impactful event strategy. In terms of creating effective communications: you’ll drive high-quality writing and editing by leading/enabling teams to develop clear, structured and engaging written communications that rigorously follow conventions of written English (and local languages when relevant). Along with cell leaders, you will manage the firm’s reputational risk by mapping strengths/weaknesses and handling opportunities/threats. You’ll anticipate, identify and respond to reputation risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping narratives. You’ll conduct strategic assessments to support execution and prioritization of communication campaigns and events (e.g., competitor insights, event speaker research), collating insights into actionable formats for leadership and ensuring alignment with project briefs when applicable. You’ll establish high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots, ensuring resonance with target audiences and alignment with strategic objectives. In terms of project management and creation: you’ll define and direct appropriate strategic communications objectives and strategies to achieve them; help radiate priorities and important topics across existing channels, and ensure appropriate positioning with key stakeholders. You’ll manage development and dissemination of external and/or internal websites and publications. You’ll develop and execute reputation-building programs through a mix of publishing activities (e.g., monitoring of media relations and public relations, targeted knowledge dissemination). You’ll identify, secure and manage appropriate partnerships with internal or external stakeholders and build network of key editors, journalists, policymakers, senior executives, and academics and work with partners to strengthen relationships with these audiences. You’ll also advise and counsel partners in developing networking programs to strengthen relationships with clients, potential clients and media. You’ll manage communications team, including hiring, developing, coaching, and evaluating team members, as applicable. You’ll develop strategy and corresponding metrics to measure impact and implement related data collection/reporting mechanisms, applying analysis to optimize decision-making and outreach strategies across the marketing funnel following firm unified measurement guidelines and frameworks. You will foster an agile team environment, encouraging iterative work processes, delivering work-in-progress frequently, and collaborating in quick, iterative rounds. Furthermore, you’ll coach and support immediate team and junior colleagues, as applicable and enable a collaborative and inclusive environment for the team while empowering individuals to be innovative and performance-driven. You’ll manage contact databases to maximize dissemination and engagement. You will actively gather audience insight to be shared with authors and stakeholders, adjusting outreach strategies to optimize engagement across the marketing funnel. You’ll role model Marketing Mindsets behaviors, ensuring the team receives adequate training, actively uses MM tools and terminology, and applies them to drive impactful outcomes. You will join a group of communications professionals within the firm’s Reach and Engagement function. These colleagues help ensure that appropriate insights reach designated audiences, delivering tailored and impactful messaging to build awareness and engagement with McKinsey’s distinctive knowledge on a variety of topics. They shape the way the firm connects with people—from clients to employees to alumni—strengthening institutional relationships, connections and affiliations. Through partnership with senior leaders and stakeholders across communications initiatives, you will serve as a leader to your team and will drive the development and execution of best-in-class global communications programs, events, and publications that will enable client activation and funnel building across all channels. By leveraging strategic project briefs, data-driven insights, and a deep understanding of audience needs, you will ensure communications efforts are aligned with the firm’s priorities and deliver measurable impact. You will proactively shape creative communications content and tactics to showcase McKinsey’s capabilities, knowledge, and assets. Additionally, you will maintain McKinsey’s reputation, punctuate its expertise, and bring campaigns to life in relevant ways across channels, platforms, and stakeholders. You will be based in Doha, Qatar as part of the MEO Communications team. Your Qualifications and Skills Bachelor’s degree or equivalent education or work experience required+8 years of experience in a business communications-related field, a benefit if in a professional services environment, corporate communications role, government, or communications agency background Experience developing complex integrated communications programs Experience creating and maintaining accurate budgets, schedules and timelines for project Broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, executive communications, events Excellent at reconciling conflicting priorities and coordinating different efforts within a fast-paced, influence-driven, fluid, ambiguous and agile operating environment Exceptional ability to develop an internal network and exhibit presence, credibility and confidence in advising partners and senior colleagues Outstanding organizational and project management skills; ability to execute with speed, high level of accuracy and efficiency, attention to detail, and follow-through Excellent instinct for reputational risks and exercise outstanding judgement; ability to counsel internal stakeholders and help them achieve their objectives while also mitigating risks Ability to provide excellent leadership for junior colleagues, fostering psychological safety, inclusion, and a collaborative environment while encouraging innovation and performance Outstanding communication skills (e.g., writing, editing, storytelling) across formats (e.g., written, verbal/presentation, digital-ready content) with an ability to craft messaging that resonates with audiences at different stages of the funnel and aligns with strategic objectives Fluent level languages skills in verbal and written English are required

Full Time LinkedIn

Senior Manager International Branches Operational Risk

On-site - Qatar - Doha 17 August 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices. Main Responsibilities Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB International Units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for International Branches Operational Risk. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Ensure the pro-active participation and support of QNB International Branches in the preparation / updating of policies, procedures and guidelines. - Ensure that the risk framework is well embedded across the business and functions to ensure transparency of risks, issues and events. - Facilitate the running of the QNB International Operational Risk Committee ensuring delivery of strong papers, which address key areas of risk and ensure good levels of debate from members in our International Branch Network. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the International Branches. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the International Branches’ systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the Head of International Operational Risk to include and comply with all internal and/or external requirements Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Work closely with other teams in the Risk, Compliance and Audit function to ensure an aligned approach to interactions with business areas. - Promote efficient and prompt communication, interaction and synergies between QNB International Units’ Risk functions with the various QNB business areas (i.e. Corporate and Institutional Banking, Treasury, Retail, Wealth Management) and support areas (Operations, IT, Services, Communications, Human Capital), as well as Audit, Legal, Group Strategy, Compliance and Financial Control functions (”QNB Divisions”). Education And Experience Requirements Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). At least 8 years of relevant experience, preferably within a highly rated international bank of which at least 2-3 years in the development and execution of Operational risk Frameworks Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Full Time

Senior Manager, Litigation

On-site - Qatar - Doha 20 July 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be responsible for assisting in protecting the Group’s interests in all litigations. The incumbent will assume responsibility for assisting in providing sound legal advice across the Group in respect of all litigations. The incumbent will adopt a pro-active role to highlight and mitigate potential problems, being prepared for all eventualities. Main Responsibilities Shareholder & Financial:Contribute to the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Litigation unit and monitor unit’s achievement on periodic basis. Assist in the development of the Legal Department’s annual budget. Continuously contribute to the reporting of the high-risk legal concerns relating to local and international issues confronted by the Group in its litigation cases and take adequate and timely mitigating actions to safeguard the Group’s interest. Implements KPI’s and best practices for Litigation. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Maintain relationships with local and international court and arbitration authorities such as Qatar Public Prosecution, Qatar Police, Qatar Courts, QFC Courts, Qatar Central Bank and related entities of other countries where the Group operates and also liaise with external legal professionals as and when required. Preparation of draft memoranda for external lawyers summarizing key aspects of new cases for and against the Group for review by more senior members of the Legal Department. Contribute to the diary system to ensure that no key dates in the conduct of any litigation are missed. Assist the Vice President, Litigation to ensure as far as possible (given the requirements for a high standard of work product) the lowest possible cost for external lawyers used for litigations. Inform the Vice President, Litigation of any major developments in any litigations. Assist the Vice President, Litigation of Litigation to ensure that the “know-how” from litigation cases is passed on to the Legal Advisory section for use in future transactions. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Be primarily responsible for the management of QCB requests relating to Court and General Authority Orders Deputise as the Secretary of the Group Investigation Committee as required. Contribute to the review and revision of the existing policies and procedures for the local and international litigations to ensure these reflect changes in relevant laws/ regulations and previous judgments. Contribute to the review of the Group's positions with regard to local and international laws and regulations as impact on litigation. Prepare well-researched legal advice for review by more senior members of the Legal Department on matters relating to Group's litigations where applicable laws, regulations or facts are unclear and conflicting to ensure the Group’s legal position is protected. Provide draft legal opinion and advice on new activities and products and complex litigations. Provide support on business lines so that they can exercise their activities while maintaining risks and legal costs. Contribute to the preparation of the weekly, quarterly and annual returns for executive management on the activities of the Legal Department. Handle and follow up the documents translation when needed Prepare and maintain an accurate and updated cases register, cases report and invoices report as per the agreed format. Follow up all cases with external lawyers, get updates and add the same to the relevant reports. Carry out a quick review of the Cases Report twice a month, highlight hearing dates in past and follow up with the external lawyers to get update Update the cases report with case summary for all cases filed against the bank. Update the cases report with any new update/action advised to us by the external lawyer or internal departments (e.g. hearing sessions, actions taken, if settlement agreement is requested/registered at the court, request for closing a case, etc...) Learning & Knowledge:Possess superior knowledge of all related laws and regulations such as Court Procedures, Arbitration Procedures (LCIA/ICC), Company Laws, Civil Laws, banking templates (including LMA documentation) etc. as well as the related best practices. Provide inputs to the Department’s training plan and thereby develop/ enhance the skill sets of Group Legal personnel and provide them with opportunities for career development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education And Experience Requirements A Bachelor’s degree Law is required. - At least 8 years legal experience in the legal profession with at least 1 year experience either (a) in the litigation section of a major bank / FSI or (b) as a practicing lawyer in the litigation practice of a recognized international law firm/local law firm. Excellent oral and written communication skills (including report writing) in English and Arabic is preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of international and local commercial litigation practice in the financial sector. Competence in several legal areas of concentration, with maturity and sound judgement. Flexible team player and able to work and deliver under pressure. Ability to manage teams from diverse cultural backgrounds. Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate

Full Time

Senior Manager, Litigation

On-site - Qatar - Doha 20 July 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be responsible for assisting in protecting the Group’s interests in all litigations. The incumbent will assume responsibility for assisting in providing sound legal advice across the Group in respect of all litigations. The incumbent will adopt a pro-active role to highlight and mitigate potential problems, being prepared for all eventualities. Main Responsibilities Shareholder & Financial:Contribute to the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Litigation unit and monitor unit’s achievement on periodic basis. Assist in the development of the Legal Department’s annual budget. Continuously contribute to the reporting of the high-risk legal concerns relating to local and international issues confronted by the Group in its litigation cases and take adequate and timely mitigating actions to safeguard the Group’s interest. Implements KPI’s and best practices for Litigation. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Maintain relationships with local and international court and arbitration authorities such as Qatar Public Prosecution, Qatar Police, Qatar Courts, QFC Courts, Qatar Central Bank and related entities of other countries where the Group operates and also liaise with external legal professionals as and when required. Preparation of draft memoranda for external lawyers summarizing key aspects of new cases for and against the Group for review by more senior members of the Legal Department. Contribute to the diary system to ensure that no key dates in the conduct of any litigation are missed. Assist the Vice President, Litigation to ensure as far as possible (given the requirements for a high standard of work product) the lowest possible cost for external lawyers used for litigations. Inform the Vice President, Litigation of any major developments in any litigations. Assist the Vice President, Litigation of Litigation to ensure that the “know-how” from litigation cases is passed on to the Legal Advisory section for use in future transactions. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Be primarily responsible for the management of QCB requests relating to Court and General Authority Orders Deputise as the Secretary of the Group Investigation Committee as required. Contribute to the review and revision of the existing policies and procedures for the local and international litigations to ensure these reflect changes in relevant laws/ regulations and previous judgments. Contribute to the review of the Group's positions with regard to local and international laws and regulations as impact on litigation. Prepare well-researched legal advice for review by more senior members of the Legal Department on matters relating to Group's litigations where applicable laws, regulations or facts are unclear and conflicting to ensure the Group’s legal position is protected. Provide draft legal opinion and advice on new activities and products and complex litigations. Provide support on business lines so that they can exercise their activities while maintaining risks and legal costs. Contribute to the preparation of the weekly, quarterly and annual returns for executive management on the activities of the Legal Department. Handle and follow up the documents translation when needed Prepare and maintain an accurate and updated cases register, cases report and invoices report as per the agreed format. Follow up all cases with external lawyers, get updates and add the same to the relevant reports. Carry out a quick review of the Cases Report twice a month, highlight hearing dates in past and follow up with the external lawyers to get update Update the cases report with case summary for all cases filed against the bank. Update the cases report with any new update/action advised to us by the external lawyer or internal departments (e.g. hearing sessions, actions taken, if settlement agreement is requested/registered at the court, request for closing a case, etc...) Learning & Knowledge:Possess superior knowledge of all related laws and regulations such as Court Procedures, Arbitration Procedures (LCIA/ICC), Company Laws, Civil Laws, banking templates (including LMA documentation) etc. as well as the related best practices. Provide inputs to the Department’s training plan and thereby develop/ enhance the skill sets of Group Legal personnel and provide them with opportunities for career development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education And Experience Requirements A Bachelor’s degree Law is required. - At least 8 years legal experience in the legal profession with at least 1 year experience either (a) in the litigation section of a major bank / FSI or (b) as a practicing lawyer in the litigation practice of a recognized international law firm/local law firm. Excellent oral and written communication skills (including report writing) in English and Arabic is preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of international and local commercial litigation practice in the financial sector. Competence in several legal areas of concentration, with maturity and sound judgement. Flexible team player and able to work and deliver under pressure. Ability to manage teams from diverse cultural backgrounds. Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate

Bayt

Senior Manager, Retail Recovery Control (Qatarization)

On-site - Qatar 8 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives. Main Responsibilities A. Shareholder & Financial: - - - - - - - - - - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher end buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. Implements KPI’s and best practices for Retail Recovery Control. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. B. Customer (Internal & External): - - - - - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders), C. Internal (Processes, Products, Regulatory): - - - - - - - - - - - - - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. Manage the public auctions process and ensure the independence over the selection and evaluation of bids. Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re scheduled Loans Report, Collateral (Vehicles) Sold Report. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in accordance with QNB policies and procedures and in compliance with QCB regulations. Education and Experience Requirements --Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> ملخص العمل سيكون القائم على المنصب مسؤولاً عن إدارة عملية تحصيل محفظة العملاء المتعثرين في قطاع التجزئة لدى بنك قطر الوطني (كما تم تعيينه من قبل نائب الرئيس الأول، تعافي التجزئة والتحكم) بهدف خفض التعرض الائتماني المتأخر للبنك بشكل تدريجي (محفظة NPL التجزئة) من خلال تطبيق استراتيجيات لإعادة هيكلة القروض والتحصيل ومبيع أصول الرهن بالتنسيق والتفاعل مع العملاء المتعثرين، والكوادر القانونية، ودوائر الشرطة الحكومية، ووكالات التحصيل الخارجي التي يعينها البنك، إن وجدت. ستشمل محفظة NPL التجزئة القروض والآجال الشخصية المتأخرة والمدفوعات المتأخرة للبطاقات الائتمانية والقروض الرهن العقاري والتمويلات المعيبة. ستقدم وحدة التحصيل بقسم التجزئة تقاريرها بطريقة غير مباشرة إلى نائب الرئيس الأول، تعافي التجزئة. سيكون القائم على المنصب على تواصل وثيق مع، ومراقبة، وإشراف، وحدة تحصيل التجزئة لمراقبة وتحكم عمليات حسابات NPL التجزئة والالتزام باستراتيجية الحساب التصحيحية المتفق عليها وإجراءات البنك وإرشاداته وتحقيق أهداف البنك. المسؤوليات الرئيسية أ. المساهمون والماليات: - - - - - - - - - - تنفيذ استراتيجية تحصيل القروض المتأخرة التي وافق عليها البنك لتقليل الخسارة على البنك. الاستمرار في تحديد طرق لتحسين عملية التحصيل والتوصية بتنفيذها. إجراء تحليل دقيق لمحفظة NPL التجزئة للبنك لتحديد الاتجاهات حسب الشرائح وصياغة استراتيجيات لضمان خفض تدريجي في الأرقام المستحقة / المتأخرة حسب الشريحة، خاصة للأكياس العالية الاحتمالات لحدوث defaults. بالشرائح المنخفضة (التي تمثل قسطًا واحدًا أو اثنين متأخرة)، التأكد من اتخاذ خطوات استباقية فوراً لجمع المبالغ المتأخرة بشكل دوري لمنع انتقال المبالغ المستحقة إلى شرائح التعثر ذات المستوى الأعلى. المشاركة بشكل استباقي في إعداد / تحديث السياسات والإجراءات لتلبية احتياجات سوق العمل الحالية لحماية مصالح البنك وضمان سريان عملية التدفق الفعالة لقسم الوظائف. صياغة استراتيجية تصحيح / تحصيل قابلة للتنفيذ لإعادة هيكلة / إعادة جدولة حسابات العملاء المتعثرين، والحصول على موافقات الجهات المختصة، والتفاوض والاتفاق مع العميل وتنفيذ الاستراتيجية المعتمدة والخطة العمل بشكل فعال، مع الاستمرار في تحديد طرق لتحسين عملية التحصيل، وضمان متابعة ومراقبة وثيقة للامتثال للاتفاقيات لتقليل الخسائر للبنك. تنفيذ عملية التحصيل والاحتياطي وفق سياسات وإجراءات QNB وبما يتوافق مع متطلبات QCB والمتطلبات التنظيمية الأخرى، ومعايير المحاسبة والمعايير الصناعة. العمل عن كثب والتنسيق مع جميع وحدات أعمال QNB المعنية، ومسؤولي مخاطر الائتمان، وموظفي القسم، ووكلاء التحصيل من الأطراف الثالثة الذين يعملهم البنك للسعي باقتدار نحو أهداف التحصيل. الالتزام وتحقيق مستويات Benchmark لفريق التحكم في التحصيل ومؤشرات الأداء الرئيسية كما يذكرها EVP، المجموعة المعالجات. تنفيذ مؤشرات الأداء وأفضل الممارسات للتحكم في التجزئة والتعافي. تعزيز الوعي بالتكاليف والكفاءة وتحسين الإنتاجية، لتقليل التكلفة وتجنب الهدر وتحسين الاستفادة للبنك. التصرف ضمن حدود السلطات الممنوحة للقائم بالمنصب. ب. العميل (داخليًا وخارجيًا): - - - - - ضمان معرفة وفهم كامل لجميع قضايا NPL التجزئة المعينة بما في ذلك مراجعة جميع معلومات العميل والصفقة بما في ذلك إجراء زيارات ميدانية وتقييم الوضع الفعلي لأعمال العميل. إبقاء روابط وثيقة مع معلومات السوق للرد بسرعة على قضايا المخاطر المحددة والمشاكل المحتملة. بناء والحفاظ على علاقة عمل قوية وفعالة مع قسم التجزئة المصرفية – وحدة التحصيل، وقسم الشؤون القانونية في QNB وجميع الوحدات المعنية الأخرى في QNB، وكذلك المحترفين من الطرف الثالث والمستشارين القانونيين والمسؤولين الحكوميين، إلخ، لتحقيق أهداف القسم. متابعة أنشطة العميل ومكان وجوده من خلال التواصل مع جهة العمل الخاصة بالعميل وشركات الاتصالات ومراكز معلومات وزارة الداخلية ومكاتب الائتمان وغيرها. تنفيذ السياسات / الإجراءات والعمليات المتعلقة بوظيفة تحصيل NPL التجزئة، والتي تتضمن إرشادات لبدء التواصل مع العملاء المتهورين (تذكيرات شفهية / مكتوبة). ج. داخلي (العمليات، المنتجات، التنظيم): - - - - - - - - - - - - - العمل بشكل وثيق واستباقي مع وحدات الأعمال المصرفية التجزئة وإدارة الأصول والثروة، و/أو مسؤولي الإنذار المبكر لتحديد العملاء غير القادرين على الأداء. جمع معلومات محدثة عن عميل NPL التجزئة المحدد عن طريق إجراء فحص شامل مع جميع المصادر المحتملة بما في ذلك QCB بورتور الائتمان وبنوك آخرين وموردين ومشترين ومنافسين وأطراف ثالثة أخرى [دون ازدواجية الفحص الذي أجراه مسؤولو الإنذار المبكر]. تعيين/نقل حسابات التجزئة المتأخرة إلى وحدة التحصيل التجزئة للإدارة اليومية بمجرد اعتبار ذلك ضروريًا ومناسبًا (بعد جهود مكثفة من منطقة العمل لتسوية الأرصدة المتأخرة التي فشلت). الإشراف والمراقبة والتحكم في أنشطة وحدة التحصيل التجزئة لضمان التنفيذ الصحيح لاستراتيجيات التحصيل المتفق عليها بشكل فعال وكفء، وللالتزام بسياسات وإجراءات البنك، بالإضافة إلى تنظيمات QCB. إبلاغ كوادر البنك القانونية عن مثل هذه الحسابات NPL في أقرب وقت ممكن وتزويدهم بالوثائق القانونية ذات الصلة بالتعرض حتى يمكن اتخاذ إجراء في الوقت المناسب لتجنب تدهور الحساب ومبادرة الاسترداد المبكر للمبالغ المتأخرة بما في ذلك إجراء مراجعة مستندات قانونية شاملة وتأكيد الضمان/التأمين وإعادة التقييم لتقييم الوضع القانوني والضماني الحالي للبنك لصياغة الاستراتيجية التصحيحية المناسبة للحساب مع مراعاة مصالح البنك وبهدف دعم بناء قضية البنك ضد العميل. تحديد قيمّ الضمان المحدثة [عقارات وأصول منقولة] وقيم الأوراق المالية المرهونة - إن وجدت، وتقييم سيولة هذا الضمان لتقدير إمكانات الاسترداد عند سيناريو التصفية. التوصية، بالتنسيق مع وحدة التحصيل التجزئة، بتوظيف جامعي ديون خارجيين أكفاء وذوي سمعة لتعزيز جهود التحصيل التجزئة، خاصة للمتعثرين في الخارج، وإدارة العلاقة من خلال التأكد من وجود عملية يتم بموجبها تزويدهم بمعلومات حالية ومحدّثة عن التعثر/الهروب لمساعدتهم في تتبع هؤلاء العملاء؛ وتقديم تقارير حالة التحصيل بشكل دوري للقسم لإطلاعنا على التطورات. المسؤول عن التوصية بإنهاء العمل مع جامعي الديون منخفضي الأداء. المبادرة والتوصية، بالتنسيق مع وحدة التحصيل التجزئة ومشاور QNB القانونية، بالتعاقد مع مستشار قانوني خارجي مؤهل، و/أو إحالة / رفع قضية ضد العميل المخالف لدى السلطات الشرطية إذا دعت الحاجة وتوافقت، خاصة للمتعثرين الكبار والمعقدين والعملاء غير المتعاونين. إعداد وإصدار إشعارات قانونية عند رفع القضايا، وإلغاء مثل هذه الإشعارات عند التسوية. متابعة عن كثب ومراقبة القضايا NPL المحالة إلى وكلاء التحصيل الخارجيين، والمحامين الخارجيين، والسلطات الشرطية و/أو المحاكم المدنية/الجنائية وتقديم تقارير دورية تُلخّص الوضع والتطورات. التنفيذ في الوقت المناسب للإجراءات المطلوبة المتعلقة بإدارة، ومراقبة، وتقييم، وصيانة وتقديم تقارير لمحفظة NPL التجزئة بما فيها من: صياغة / تفاوض والاتفاق النهائي لإعادة الهيكلة / إعادة جدولة الاتفاق مع العملاء – بما في ذلك تمديد الآجال؛ عكس الفوائد المتراكمة؛ تخفيض أسعار الفائدة؛ إعادة تفعيل بطاقات الائتمان؛ تحديد وتسجيل مخصصات خسائر القروض، وفق السلطات المفوضة من قبل لجنة الائتمان المجموعة، وسياسات البنك وإجراءاته ومتطلبات QCB. إدارة عملية المزادات العامة وضمان الاستقلالية في اختيار وتقييم العروض. تسجيل مخصصات خسائر القروض بشكل صحيح وفق موافقات الإدارة العليا ومتطلبات QCB. بتنسيق مع وحدة التحصيل التجزئة، ضمان إعداد معلومات دقيقة وفي الوقت المناسب تتعلق بمحفظة الحسابات التجزئة المتعثرة للبنك وتقارير التحصيل والسيطرة لـ SVP، تعافي التجزئة، ورئيس المخاطر المجموعة والإدارة العليا المعنية، والمراجعين الداخليين والخارجيين، ووحدات الامتثال والشؤون القانونية في المجموعة، والجهات التنظيمية المعنية، عند الاقتضاء. ستشمل التقارير على سبيل المثال لا الحصر: تقرير المخاطر اليومي، تقرير استرداد المركبات، تقرير قضايا الشرطة (القضايا التي رفعت أو تم رفعها)، وتقرير المستحقين من الموظفين السابقين. تقرير العملاء المتوفين، تقرير الفوائد المسترجعة المعاد جدولة لعقود القروض، وتقارير أخرى ذات صلة. هـ. المسؤوليات القانونية والتنظيمية وأطر المخاطر: - الامتثال لجميع المتطلبات القانونية والتنظيمية والالتزامية الداخلية المعمول بها بما في ذلك، على سبيل المثال لا الحصر، سياسات وإجراءات الامتثال الجماعية (مكافحة غسل الأموال وتمويل الإرهاب، سياسات العقوبات، حماية البيانات، سياسة مكافحة الاحتيال، سياسة الإبلاغ عن المخالفات، تضارب المصالح وسياسة المعاملات الداخلية). - فهم وأداء دورك بفعالية وفق مبدأ الثلاث خطوط دفاع لتحديد القياس، والرصد، وإدارة المخاطر والإبلاغ عنها. - ضمان نتائج جيدة منهجية للعملاء وفق سياسة مخاطر السلوك. - دعم إطار عمل إدارة المخاطر التشغيلية (RCSA)، ومؤشرات المخاطر الأساسية، والإبلاغ عن الحوادث والتعويض، حسب اللازم، وفق متطلبات إدارة المخاطر التشغيلية. - الحفاظ على معرفة كافية لضمان الأهلية الكاملة لأداء الدور. - استكمال جميع التدريبات الإجبارية التي يوفرها البنك، وتحقيق والحفاظ على مستويات الكفاءة المطلوبة. - حضور الندوات الإلزامية (داخليًا وخارجيًا) كما يوجه البنك. و. أخرى: - ضمان مستويات عالية من حماية البيانات والخصوصية للحفاظ على المعلومات الحساسة تجارياً. - الحفاظ على أقصى درجات السرية فيما يتعلق بمعلومات العملاء والبيانات الداخلية للبنك التي يتم الحصول عليها خلال العمل وتقديم هذه المعلومات حسب الحاجة فقط إلى كبار الإدارة في QNB، والوظائف الرقابية والامتثال، والجهات التنظيمية المختصة. - الحفاظ على معايير مهنية عالية لدعم سمعة QNB وتعزيز موقعها القيادي في السوق. - جميع الواجبات/الأنشطة الإضافية المتعلقة بـ QNB التي قد تطلبها الإدارة بين الحين والآخر. - مسؤول عن تحديد العملاء المخالفين، والعمل عن كثب مع قسم التجزئة المصرفية – وحدة التحصيل، لاحتواء وتقليل والتقليل من مستويات تعرض محفظة NPL للبنك وتخفيف مخاطر مزيد من التدهور، من خلال صياغة وتنفيذ اتفاق إعادة جدولة قابل للتنفيذ؛ واتصالات متكررة مع العملاء لمراقبة أنشطتهم ووضعهم؛ واتخاذ الإجراءات القانونية وفرض الضمان إذا لزم الأمر، وملاحقة سداد الدين المتأخر باستخدام جميع الوسائل القانونية ومقبول في السوق وفق سياسات وإجراءات QNB وبما يتوافق مع لوائح QCB. التعليم والخبرة المطلوبة --درجة البكالوريوس ويفضل تخصص رئيسي في التسويق أو المصرفية أو التمويل أو المحاسبة أو الاقتصاد أو إدارة الأعمال أو تكنولوجيا المعلومات (مجال دراسي ذي صلة). - خبرة لا تقل عن 8 سنوات ذات صلة، ويفضل ضمن بنك دولي عالي التقييم [أو شركة خدمات مالية استشارية مماثلة] في وظيفة مخاطر التجزئة أو المخاطر المؤسسية.

Full Time LinkedIn

Senior Manager - Distributed and In-House Services Business Analysis (Qatarization)

On-site - Qatar - Doha 24 August 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long term planning and approved strategy. Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to answer their business needs. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral equipment are responding to a program's instructions. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Education/Experience Requirements Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications. Note: you will be required to attach the following: Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate

عن QNB تأسست في 1964 كأول بنك تجاري قطري مملوك محلياً، نما بنك QNB Group تدريجياً ليصبح أكبر بنك في الشرق الأوسط وأفريقيا (MEA). تمتد حضور QNB Group من خلال فروعها وشركاتها الزميلة إلى أكثر من 31 دولة عبر ثلاث قارات، مقدمة مجموعة شاملة من المنتجات والخدمات المتقدمة. العدد الإجمالي للموظفين يزيد عن 28,000 يخدمون حتى 20 مليون عميل يعملون من خلال 1,000 موقع، مع شبكة صراف آلي تضم 4,300 جهاز. لقد حافظت QNB على مكانتها كأحد أعلى المصارف الإقليمية تقييماً من وكالات التصنيف الائتماني الرائدة بما في ذلك Standard & Poor’s (A)، Moody’s (Aa3) وFitch (A+). كما أن البنك حائز على العديد من الجوائز من منشورات مالية دولية متخصصة رائدة. استناداً إلى الأداء المالي القوي المستمر للمجموعة وتوسع حضورها الدولي، تصنف QNB حالياً كأغلى علامة مصرفية في الشرق الأوسط وأفريقيا وفقاً لمجلة Brand Finance. لدى مجموعة QNB برنامج دعم مجتمعي نشط ويرعى فعاليات اجتماعية وتعليمية ورياضية متعددة. ملخص هدف الوظيفة المسؤول الأساسي عن إدارة والإشراف على مشاريع مرتبطة بالتطبيقات المحلية والتوزيعية وفريق التطوير. كما سيساعد المختص في اختيار أفضل منصة تطوير وضمان تلبية متطلبات المستخدمين بأحدث وأكثر الأدوات فاعلية المتاحة في سوق تكنولوجيا المعلومات. الواجبات الأساسية والمسؤوليات بحسب الأبعاد المساهمون والمالية: تحليل بعناية التغييرات المحتملة في البرمجيات وبرامج التطبيقات لضمان التوافق مع خطة المجموعة طويلة المدى والاستراتيجية المعتمدة. تصميم وتنفيذ وتوثيق وتطوير التطبيقات وفق الميزانية والخطة المحددتين. تطبيق مؤشرات الأداء وممارسات أفضل لأنظمة التحليل لـ In-House وآليات التوزيع. تعزيز الوعي بالتكاليف والكفاءة وزيادة الإنتاجية، لتقليل التكلفة وتجنب الهدر وتحسين المزايا للبنك. العمل ضمن حدود الصلاحيات الموكلة للمختص. العملاء (داخليون وخارجيون): التواصل مع الأعمال المعنية لاحتياجاتهم المعلوماتية والمتابعة عند الحاجة للإجابة على احتياجاتهم التجارية. مساعدة العملاء في جميع استفساراتهم حول منتجات البنك والبحث عن حلول لمطالبهم. الحفاظ على الأنشطة وفق اتفاقيات مستوى الخدمة (SLAs) مع الأقسام/الوحدات الداخلية لتحقيق تحسينات في أوقات الاستجابة. بناء والحفاظ على علاقات قوية وفعالة مع الأقسام/الوحدات ذات الصلة لتحقيق أهداف المجموعة. تزويد المراجعين الخارجيين/الداخليين والالتزام والرقابة المالية والمخاطر بالبيانات الدقيقة في الوقت المناسب عند الضرورة. الداخلية (العمليات، المنتجات، التنظيم): تطوير تطبيقات جديدة وفق متطلبات المستخدمين والخطة المحددة من قبل المحللين النظاميين المعنيين. تصحيح الأخطاء بإجراء التغييرات المناسبة ثم إجراء الاختبار الشامل للتأكد من إنتاج النتائج المرجوة. إجراء تجارب/اختبارات للبرامج والتطبيقات لضمان أنها ستنتج المعلومات المرجوة وأن التعليمات صحيحة. تجميع وتوثيق البرنامج وإجراء التحديثات اللاحقة بإضافة تعليقات في التعليمات المشفرة لكي يفهمها الآخرون. إجراء المراجعات، الإصلاح أو التوسيع للبرامج القائمة لزيادة كفاءة التشغيل أو التكيف مع متطلبات جديدة. كتابة أو الإسهام في التعليمات أو الأدلة لإرشاد المستخدمين النهائيين. التحقيق فيما إذا كانت الشبكات، أجهزة العمل، وحدة المعالجة المركزية المركزية، و/أو الأجهزة الطرفية تستجيب لتعليمات البرنامج. إعداد مخططات وتدفقات عمل تفصيلية تصف المدخلات والمخرجات والتشغيل المنطقي، وتحويلها إلى سلسلة من التعليمات المشفرة بلغة حاسوب. إجراء مهام تحليل النظام والبرمجة للحفاظ على استخدام برامج النظام والتحكم فيه. استشارة ومساعدة مشغلي الكمبيوتر أو محللي النظام في تعريف وحل مشاكل تشغيل البرامج. الالتزام بالمعايير والسياسات القائمة كما تحددها إدارة المجموعة. استخدام لغات البرمجة كائنية التوجه، وكذلك عمليات تطوير تطبيقات العميل/الخادم والتكنولوجيا الوسائط المتعددة والإنترنت. الالتزام بالسياسات والإجراءات المعتمدة للحفاظ على أمن المعلومات لعمليات مركز البيانات، وتولي مسؤوليات نشطة في تحقيق وإدارة والمحافظة على معيار ISO 27001 تعلم ومعرفة: فهم احتياجات المستخدم كما يقدمها محللو الأعمال. امتلاك معرفة بتصميم النظام ومفاهيم قاموس البيانات لتطوير تطبيق عملي بشكل صحيح. امتلاك وتنفيذ دورة حياة التطوير المعتمدة داخل المجموعة. تحديد مجالات التطوير المهني للذات والعمل على تعزيز التطوير المهني. تحديد مبكراً مجالات التطوير المهني للذات والقيام بأنشطة التطوير. البحث عن فرص للبقاء على اطلاع بكل التطورات في المجال المهني. متطلبات التعليم/الخبرة شهادة بكالوريوس في علوم الكمبيوتر. خبرة لا تقل عن 8 سنوات في الخدمات المالية مع تخصص في تطوير تطبيقات الويب أو الجوال. معرفة بـ .NET وOracle PL/SQL تحليل وتحسين بنية الأنظمة القائمة لضمان تلبيتها لآخر معايير التكنولوجيا في الصناعة. القدرة على تصميم حلول برمجية آمنة وقابلة للتوسع بشكل عالي ونهاية-إلى-نهاية لمشاريع معقدة. دورات تدريبية وشهادات في تكنولوجيا الأنظمة، البرمجة وبرمجيات البنوك. دورات محددة في هندسة أمن IT لتطبيقات الويب. ملاحظة: ستُطلب منك إرفاق ما يلي: السيرة الذاتية/CV جواز الشهادة التعليمية الهوية القطرية QID (الجهة الخلفية والأفضل) شهادة الميلاد

Full Time LinkedIn

Senior Manager, Retail Recovery Control

On-site - Qatar - Doha 17 August 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives. Main Responsibilities Shareholder & Financial: - - - - - - - - - - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher end buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. Implements KPI’s and best practices for Retail Recovery Control. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - - - - - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders), Internal (Processes, Products, Regulatory): - - - - - - - - - - - - - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. Manage the public auctions process and ensure the independence over the selection and evaluation of bids. Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re scheduled Loans Report, Collateral (Vehicles) Sold Report. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in accordance with QNB policies and procedures and in compliance with QCB regulations. Education And Experience Requirements Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function. Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Full Time

Senior Manager, Retail Recovery Control

On-site - Qatar - Doha 8 July 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives. Main Responsibilities Shareholder & Financial: - - - - - - - - - - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher end buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. Implements KPI’s and best practices for Retail Recovery Control. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - - - - - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders), Internal (Processes, Products, Regulatory): - - - - - - - - - - - - - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. Manage the public auctions process and ensure the independence over the selection and evaluation of bids. Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re scheduled Loans Report, Collateral (Vehicles) Sold Report. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in accordance with QNB policies and procedures and in compliance with QCB regulations. Education And Experience Requirements Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function. Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Bayt

Services Head Kuwait, Qatar and Oman- Director

On-site - Qatar 14 August 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi Key Responsibilities Responsibilities are organized across six core leadership pillars: 1. Strategic Leadership <ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives </li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments </li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities </li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption </li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles </li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners </li></ul>2. Business & Revenue Growth <ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman </li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines </li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams </li><li>Work closely with the Services Operations Head to advance the business agenda </li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in </li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions </li></ul>3. Client Engagement <ul><li>Serve as the primary client engagement head for all Services business across the three markets </li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships </li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines </li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base </li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision </li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy </li></ul>4. Risk & Governance <ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets </li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team </li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results </li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues </li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations </li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise </li></ul>5. Stakeholder & External Engagement <ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners </li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman </li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees </li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets </li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams </li></ul>6. People & Culture <ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman </li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles </li><li>Develop the next generation of Services leadership within the organization </li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct </li><li>Engage employees meaningfully in the broader business strategy and organizational direction </li><li>Foster a strong control environment and risk-aware culture at all levels of the team </li></ul> What We're Looking For Essential Requirements Candidates must be able to demonstrate the following: <ul><li>15+ years of work experience in the financial services industry, including 10+ years at a senior managerial level </li><li>Deep transaction banking expertise — cash management, trade services and/or custody products </li><li>Proven success leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L) </li><li>Strong risk and governance track record — credit, operational, conduct and compliance risk management </li><li>Excellent financial acumen, including experience preparing business plans and financial cases </li><li>Strong Balance Sheet understanding and familiarity with risk and finance frameworks at a legal entity level </li><li>Experience managing dynamic, diverse and cross-functional teams across geographies </li><li>Demonstrated ability to align global strategy with local execution, balancing front, middle and back-office resources </li><li>Executive-level communication skills — written and verbal, for internal and external audiences including regulators, clients and senior management </li><li>Fluency in English (both written and verbal). </li><li>University degree (Bachelor's minimum required) </li></ul> Preferred & Advantageous Experience The following experience would strengthen a candidate's profile: <ul><li>Prior GCC or broader MEA market experience in a senior Services or transaction banking leadership role </li><li>Master's degree in Business, Finance or a related field </li><li>Arabic language proficiency (spoken and/or written) </li><li>Digital transformation and fintech engagement experience within a financial institution </li><li>Established regulatory relationships with GCC central banks, supervisors or government institutions </li><li>Legal Vehicle governance experience and familiarity with managing a banking legal entity </li><li>Track record of gaining Senior Management buy-in for and executing country-level growth strategies </li></ul> Skills & Competencies Why This Role? Development & Career Value This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact. What you will gain: <ul><li>Multi-market franchise leadership — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise </li><li>Regulatory & governance expertise — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies </li><li>Innovation & digital agenda — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets </li><li>Senior leadership network — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels </li><li>Integrative thinking development — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles </li><li>Career acceleration — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi </li></ul> Location flexibility: This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets ------------------------------------------------------ Job Family Group: Institutional Sales------------------------------------------------------ Job Family:Solution Sales------------------------------------------------------ Time Type:Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> Citi Services هي مقدم عالمي رائد للخدمات النقدية وخدمات التجارة والمنتجات الحفظية للمؤسسات المالية والقطاعات العامة والشركات والعملاء التجاريين عبر أكثر من 100 دولة. شبكتنا العالمية مُهيأة بشكل فريد لخدمة العملاء الذين لديهم احتياجات محلية وعبر الحدود من خلال التقارير المتكاملة والحلول الرقمية والخبرة المؤسسية العميقة هذه فرصة نادرة لقيادة أعمال الخدمات لدى Citi عبر ثلاث أسواق عالية النمو في مجلس التعاون الخليجي — الكويت وقطر وعمان. كعضو كبير في كل من فريق قيادة مجموعة خدمات MEPS والفرق الإدارية للبلدان الثلاثة، ستشكّل وتنفذ استراتيجية عابرة للحدود تعزز حصة السوق، وتعمّق علاقات العملاء، وتدعم مكانة Citi كأفضل مزود عالمي للخدمات المصرفية للمعاملات في المنطقة بصفتك رئيس الخدمات، ستشغل دور القائد الاستراتيجي الرئيسي ورأس اتصال العملاء الأساسي لأعمال الخدمات في الكويت وقطر وعمان — مع تأثير مباشر على نتائج الإيرادات واستراتيجية المواهب والعلاقات التنظيمية وبرنامج الابتكار الرقمي. هذه منصة للقادة الذين يتطلعون إلى أدوار قيادية أوسع في MEA أو عالمية داخل Citi المسؤوليات الأساسية تنقسم المسؤوليات إلى ستة أعمدة قيادة رئيسية: 1. القيادة الاستراتيجية <ul><li>تحديد وتنفيذ استراتيجية الخدمات القصيرة والطويلة المدى بما يتماشى مع أهداف مجموعة MEA والأهداف العالمية </li><li>توسيع حصة السوق والمحفظة العملاء؛ توسيع محفظة الحلول للعملاء عبر جميع القطاعات </li><li>التنقل في بيئة مصفوفية معقدة، وتوحيد أصحاب المصلحة عبر أولويات متنافسة </li><li>قيادة التحول الرقمي وأجندة الابتكار استجابة لاتجاهات سوق GCC واضطراب التكنولوجيا المالية </li><li>وضع استجابات استراتيجية للتحولات الاقتصادية الكلية وأوضاع الأزمات وملامح المخاطر المتغيرة </li><li>ضمان أن تكون استراتيجية الأعمال العامة مُعلنة بوضوح لجميع الأطراف الأساسية بما في ذلك CCOs والبنوك وفرق الخدمات والعمليات والتكنولوجيا وشركاء المستوى الثاني والثالث </li></ul>2. النمو التجاري والإيرادات <ul><li>تحقيق الإيرادات وال EBIT والمصاريف وجميع مؤشرات الأداء المالية المتفق عليها عبر الكويت وقطر وعمان </li><li>قيادة استقطاب العملاء والاحتفاظ بهم وتوسيع حصة المحافظ عبر جميع خطوط أعمال الخدمات </li><li>الإشراف على أعمال الخدمات من النهاية إلى النهاية، بما في ذلك فرق المبيعات والمنتج والعمليات والتكنولوجيا </li><li>التعاون بشكل وثيق مع رئيس عمليات الخدمات لدفع أجندة العمل </li><li>تحديد وتطوير وترتيب أولويات حالات العمل التقنية، مع الحصول على موافقات المجموعة والعالمية </li><li>المنافسة بفعالية ضد البنوك العالمية والمحلية التقليدية ومقدمي خدمات المعاملات من غير البنوك من خلال عروض عملاء متفوقة وحلول مبتكرة </li></ul>3. تفاعل العملاء <ul><li>العمل كرأس تفاعل رئيسي مع العملاء لجميع أعمال الخدمات عبر الأسواق الثلاثة </li><li>توليد تفاعلات عملاء عالية المستوى وبناء علاقات استراتيجية طويلة الأجل </li><li>نشر حلول خدمة مثلى مصممة وفقاً لاحتياجات العملاء عبر جميع القطاعات وخطوط العمل </li><li>قيادة فريق الخدمات في تقديم المشورة والرؤى والحلول لقاعدة العملاء </li><li>قيادة تنفيذ مبادرات تجربة العملاء المتوافقة مع رؤية Citi أن تكون الأفضل لعملائنا </li><li>الشراكة مع زملاء البنوك والأسواق لتقديم استراتيجية عميل متوازنة على مستوى البلد </li></ul>4. المخاطر والحوكمة <ul><li>التحمل الكامل للمخاطر الائتمانية والتشغيلية والسلوكية والامتثال عبر جميع الأسواق الثلاثة </li><li>الالتزام بالامتثال التنظيمي والقانوني في جميع الأوقات؛ تعزيز ثقافة الرقابة القوية داخل الفريق </li><li>المشاركة بنشاط في عمليات التدقيق الداخلي والخارجي (الرقابي)، وضمان التسليم في الوقت وتمثيل التدابير المضادة للمخاطر لتحقيق أفضل النتائج </li><li>المشاركة في إجراءات حوكمة مركبات القانون السيارة والتصعيد الاستباقي للمشاكل المحتملة على مستوى الامتياز </li><li>تطوير خبرة عميقة في قائمة الميزانية؛ والعمل كشريك قوي في التفاوض مع الخزانة والأسواق، بموازنة أولويات الخدمات مع اعتبارات الامتياز على مستوى الشركة </li><li>المشاركة النشطة في منتديات حوكمة البلد، لضمان إدراج قرارات العمل ضمن جميع العناصر الحرجة التي تؤثر على الامتياز </li></ul>5. المشاركة مع أصحاب المصلحة والجهات الخارجية <ul><li>التعبير عن الاستراتيجية التجارية بوضوح لمسؤولي المناطق والتشغيل والتكنولوجيا وجميع شركاء الرقابة </li><li>بناء علاقات عمل منتجة قائمة على الثقة مع الهيئات التنظيمية والمشرفين وصانعي السياسات في الكويت وقطر وعمان </li><li>تمثيل Citi خارجيًا في جمعيات الصناعة والمنتديات والمؤتمرات واللجان </li><li>دفع المناصرة التنظيمية لتحقيق أهداف العمل ودعم مكانة امتياز Citi في الأسواق الثلاثة </li><li>الحفاظ على توافق داخلي قوي عبر قيادة MEPS ورؤساء الخدمات العالمية، وفرق إدارة البلدان </li></ul>6. الأشخاص والثقافة <ul><li>بناء وقيادة فريق خدمات عالي الأداء ومتعدد الثقافات وشامل عبر الكويت وقطر وعمان </li><li>اقتـراح استراتيجية مواءمة المواهب بفعالية، مع وجود أفراد ماهرين وذوي خبرة في الأدوار الحرجة </li><li>تطوير الجيل القادم من قيادات الخدمات داخل المنظمة </li><li>تعزيز ثقافة أخلاقية وشاملة متمركزة في أعلى معايير السلوك لدى Citi </li><li>إشراك الموظفين بمعنى أوسع في الاستراتيجية التجارية والاتجاه التنظيمي </li><li>تعزيز بيئة تحكم قوية وثقافة واعية للمخاطر على جميع مستويات الفريق </li></ul> ما نبحث عنه المتطلبات الأساسية يجب أن يكون لدى المرشح القدرة على إظهار ما يلي: <ul><li>15+ سنوات من الخبرة العملية في صناعة الخدمات المالية، بما في ذلك 10+ سنوات في مستوى إداري رفيع </li><li>خبرة عميقة في خدمات المعاملات المصرفية — إدارة السيولة وحلول التجارة و/أو منتجات الحفظ </li><li>نجاح مثبت في قيادة استراتيجية أعمال متعددة الدول أو مجموعة وتقديم نتائج مالية (الإيرادات، EBIT، P&L) </li><li>سجل قوي في المخاطر والحوكمة — إدارة المخاطر الائتمانية والتشغيلية والسلوكية والامتثال </li><li>فهم مالي ممتاز، بما في ذلك الخبرة في إعداد خطط الأعمال والدراسات المالية </li><li>فهم قوي لميزانية الميزانية ومعرفة بإطارات المخاطر والمالية على مستوى الكيان القانوني </li><li>خبرة في إدارة فرق ديناميكية ومتنوعة ومتعددة الوظائف عبر مناطق جغرافية </li><li>القدرة على مواءمة الاستراتيجية العالمية مع التنفيذ المحلي، موازنة الموارد الأمامية والوسطى والخلفية </li><li>مهارات اتصال تنفيذية — مكتوبة وشفوية، لجمهور داخلي وخارجي بما في ذلك الجهات التنظيمية والعملاء والإدارة العليا </li><li>الطلاقة في الإنجليزية (كتابة وشفوية). </li><li>درجة جامعية (لا يقل عن بكالوريوس) </li></ul> الخبرة المفضلة والمفيدة الخبرة التالية ستقوي ملف المرشح: <ul><li>خبرة سابقة بالسوق GCC أو MEA أوسع في دور قيادي رفيع في الخدمات أو قيادة مصرفية المعاملات </li><li>درجة الماجستير في إدارة الأعمال أو المالية أو مجال ذات صلة </li><li>الكفاءة في اللغة العربية (محادثة و/أو كتابة) </li><li>خبرة في التحول الرقمي والتفاعل مع التكنولوجيا المالية داخل مؤسسة مالية </li><li>علاقات تنظيمية راسخة مع بنوك مركزية في GCC أو مشرفين أو مؤسسات حكومية </li><li>خبرة حوكمة مركبات قانونية ومعرفة بإدارة كيان بنكي قانوني </li><li>سجل مثبت في الحصول على موافقة الإدارة العليا لتنفيذ استراتيجيات نمو البلد </li></ul> المهارات والكفاءات لماذا هذا الدور؟ التطوير وقيمة المسيرة المهنية يوفر هذا المنصب تعريضاً فائقاً لأحد أكثر تجمعات البنوك أهمية استراتيجياً في منطقة MEA. كـ C15/ Director، ستوضع عند تقاطع الاستراتيجية الإقليمية والتأثير العالمي وتأثير العملاء. ما ستجنيه: <ul><li>ريادة الامتياز متعدد الأسواق — مسؤولية كاملة عن أعمال الخدمات عبر ثلاث أسواق GCC، كجزء من أكبر امتياز Citi في MEA </li><li>خبرة تنظيمية وحوكمة — مشاركة مباشرة مع البنوك المركزية والمشرفين وصانعي السياسات في الكويت وقطر وعمان، وبناء كفاءات نادرة في المناصرة التنظيمية </li><li>الابتكار والجدول الرقمي — قيادة التحول الرقمي وResponse fintech لدى Citi في أحد أكثر أسواق البنوك تقدمًا في العالم </li><li>شبكة القيادة العليا — بناء علاقات عبر قيادة Citi في MEPS ورؤساء الخدمات العالمية ومسؤولي البلد العليا وأصحاب المصلحة الخارجيين على أعلى المستويات </li><li>تطوير التفكير التكاملي — التنقل بين تحديات مركبة ومتعددة الأبعاد تطور قدرات مناسبة لأدوار القيادة المالية العالمية الأكبر </li><li>تسريع المسار المهني — دور C15/Director يغطي ثلاث أسواق يجهزك للتقدم السريع نحو قيادات MEA أو عالمية أوسع ضمن Citi </li></ul> مرونة الموقع: قد تكون الفترة في الكويت مدينة أو الدوحة. سيتم الاتفاق على الموقع النهائي من خلال مناقشة متبادلة مع المرشح المعتمد، مع reflecting التزام Citi بجذب أفضل المواهب لهذه القيادة. يتطلب الدور سفرًا منتظمًا عبر الأسواق الثلاثة ------------------------------------------------------ مجموعة فئة العمل: المبيعات المؤسسية ------------------------------------------------------ فئة الوظيفة: مبيعات الحلول ------------------------------------------------------ نوع الوقت: دوام كامل ------------------------------------------------------ أهم المهارات ذات الصلة يرجى الاطلاع على المتطلبات المدرجة أعلاه. ------------------------------------------------------ مهارات أخرى ذات صلة لمهارات تكميلية، راجع أعلاه و/أو تواصل مع المجند. Citi هو صاحب عمل يتيح فرص متساوية، وسيتم النظر في المرشحين المؤهلين دون regard إلى العِرق أو اللون أو الدين أو الجنس أو التوجه الجنسي أو الهوية الجنسية أو الأصل الوطني أو الإعاقة أو وضع كموظف محمي أو أي سمة أخرى محمية بموجب القانون. إذا كنت شخصاً ذو إعاقة وتحتاج إلى تسهيلات معقولة لاستخدام أدوات البحث أو التقدم لفرصة عمل، راجع Accessibility at Citi. اعرض سياسة Citi EE0 وأين لوحة Know Your Rights

Bayt

Services Head Kuwait, Qatar and Oman- Director

On-site - Qatar 14 August 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi Key Responsibilities Responsibilities are organized across six core leadership pillars: 1. Strategic Leadership <ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives </li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments </li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities </li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption </li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles </li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners </li></ul>2. Business & Revenue Growth <ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman </li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines </li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams </li><li>Work closely with the Services Operations Head to advance the business agenda </li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in </li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions </li></ul>3. Client Engagement <ul><li>Serve as the primary client engagement head for all Services business across the three markets </li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships </li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines </li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base </li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision </li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy </li></ul>4. Risk & Governance <ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets </li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team </li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results </li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues </li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations </li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise </li></ul>5. Stakeholder & External Engagement <ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners </li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman </li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees </li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets </li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams </li></ul>6. People & Culture <ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman </li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles </li><li>Develop the next generation of Services leadership within the organization </li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct </li><li>Engage employees meaningfully in the broader business strategy and organizational direction </li><li>Foster a strong control environment and risk-aware culture at all levels of the team </li></ul>What We're Looking For Essential Requirements Candidates must be able to demonstrate the following: <ul><li>15+ years of work experience in the financial services industry, including 10+ years at a senior managerial level </li><li>Deep transaction banking expertise — cash management, trade services and/or custody products </li><li>Proven success leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L) </li><li>Strong risk and governance track record — credit, operational, conduct and compliance risk management </li><li>Excellent financial acumen, including experience preparing business plans and financial cases </li><li>Strong Balance Sheet understanding and familiarity with risk and finance frameworks at a legal entity level </li><li>Experience managing dynamic, diverse and cross-functional teams across geographies </li><li>Demonstrated ability to align global strategy with local execution, balancing front, middle and back-office resources </li><li>Executive-level communication skills — written and verbal, for internal and external audiences including regulators, clients and senior management </li><li>Fluency in English (both written and verbal). </li><li>University degree (Bachelor's minimum required) </li></ul>Preferred & Advantageous Experience The following experience would strengthen a candidate's profile: <ul><li>Prior GCC or broader MEA market experience in a senior Services or transaction banking leadership role </li><li>Master's degree in Business, Finance or a related field </li><li>Arabic language proficiency (spoken and/or written) </li><li>Digital transformation and fintech engagement experience within a financial institution </li><li>Established regulatory relationships with GCC central banks, supervisors or government institutions </li><li>Legal Vehicle governance experience and familiarity with managing a banking legal entity </li><li>Track record of gaining Senior Management buy-in for and executing country-level growth strategies </li></ul>Skills & Competencies Why This Role? Development & Career Value This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact. What you will gain: <ul><li>Multi-market franchise leadership — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise </li><li>Regulatory & governance expertise — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies </li><li>Innovation & digital agenda — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets </li><li>Senior leadership network — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels </li><li>Integrative thinking development — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles </li><li>Career acceleration — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi </li></ul>Location flexibility: This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets ------------------------------------------------------ Job Family Group: Institutional Sales------------------------------------------------------ Job Family:Solution Sales------------------------------------------------------ Time Type:Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> اكتشف مستقبلك في Citi العمل في Citi ليس مجرد وظيفة فقط. مسيرتك المهنية معنا تعني الانضمام إلى فريق من نحو 219,000 شخص مُ Dedicated من جميع أنحاء العالم. في Citi، ستتاح لك الفرصة لتطوير مسيرتك المهنية، والمساهمة في مجتمعك، وتحقيق تأثير فعلي. نظرة عامة على الوظيفة Citi Services هي مزود رائد عالميًا لخدمات إدارة النقد والخدمات المصرفية والمنتجات الحفظية للمؤسسات المالية والقطاع العام والعملاء الشركاتيين والتجاريين في أكثر من 100 دولة. شبكتنا العالمية مجهزة فريدًا لخدمة العملاء ذوي الاحتياجات المحلية والعبور عبر الحدود من خلال التقارير المتكاملة والحلول الرقمية وخبرات المؤسّسة العميقة هذه فرصة نادرة لقيادة أعمال الخدمات في الأسواق الخليجية الثلاثة ذات النمو المرتفع — الكويت وقطر وعمان. كعضو بارز في فريق قيادة فرعي خدمات MEP وفي فرق إدارة الدول للثلاث أسواق، ستشكّل وتنفذ استراتيجية عابرة للحدود تدفع نمو الحصة السوقية، تعمّق علاقات العملاء، وتعزّز موقع Citi كمزوّد رائد عالمي للخدمات المصرفية عبر المعاملات في المنطقة كـHead of Services، ستعمل كقائد استراتيجي رفيع المستوى ورأس تفاعل العميل الأساسي لأعمال الخدمات عبر الكويت وقطر وعمان — بتأثير مباشر على عوائد الإيرادات، واستراتيجية المواهب، والعلاقات التنظيمية، وأجندة الابتكار الرقمي. إنها منصة للقادة الذين يطمحون إلى أدوار قيادية أوسع في MEA أو عالميًا ضمن Citi المهام الأساسية تنظيم المسؤوليات عبر ستة أعمدة قيادية أساسية: 1. القيادة الاستراتيجية <ul><li>تعريف وتنفيذ استراتيجية الخدمات القصيرة والطويلة الأجل المتوافقة مع أهداف مجموعة MEA والأهداف العالمية </li><li>توسيع الحصة السوقية وولاء العملاء؛ توسيع محفظة حلول العملاء عبر جميع الشرائح </li><li>التعامل مع بيئة مصفوفة معقدة، وتنسيق أصحاب المصلحة عبر أولويات متنافرة </li><li>قيادة التحول الرقمي وأجندة الابتكار استجابةً لاتجاهات سوق GCC والاضطرابات التقنية المالية </li><li>تطوير ردود استراتيجية لتحولات الاقتصاد الكلي، سيناريوهات الأزمات وتطور ملفات المخاطر </li><li>ضمان أن تكون الاستراتيجية العامة للأعمال واضحة لجميع أصحاب المصلحة الرئيسيين بما في ذلك CCOs، فرق البنوك والخدمات، العمليات، التكنولوجيا، والشركاء من الخطين الأول والثاني </li></ul>2. نمو الأعمال والإيرادات <ul><li>تحقيق الإيرادات وEBIT والمصروفات وجميع مؤشرات الأداء المالية المتفق عليها عبر الكويت وقطر وعمان </li><li>قيادة استحواذ العملاء واحتفاظهم وتوسيع حصة المحفظة عبر جميع خطوط أعمال الخدمات </li><li>الإشراف على الأعمال الخدماتية من البداية للنهاية، بما في ذلك فرق المبيعات والمنتجات والعمليات والتكنولوجيا </li><li>العمل عن كثب مع رئيس عمليات الخدمات لدفع أجندة العمل </li><li>تحديد وتطوير وأولوية حالات الأعمال التقنية، والحصول على موافقة الكتلة والعالمية </li><li>المنافسة بفعالية ضد البنوك العالمية التقليدية ومقدمي الخدمات غير المصرفية من خلال عروض عملاء متفوقة وحلول مبتكرة </li></ul>3. تفاعل العملاء <ul><li>القيام كقائد تفاعل العملاء الأساسي لجميع أعمال الخدمات عبر الأسواق الثلاثة </li><li>إنتاج تفاعلات عملاء نشطة ورفيعة المستوى وبناء علاقات استراتيجية طويلة الأجل </li><li>نشر حلول خدمة مثلى مصممة وفق احتياجات العملاء عبر جميع الشرائح وخطوط الأعمال </li><li>تقديم قيادة لفريق الخدمات في تعزيز المشورة والرؤى والحلول لقاعدة العملاء </li><li>دفع تنفيذ مبادرات تجربة العملاء بما يتماشى مع رؤية Citi "كن الأفضل لعملائنا" </li><li>الشراكة مع زملاء البنوك والأسواق لتقديم استراتيجية عميل متوازنة على مستوى البلد </li></ul>4. المخاطر والحوكمة <ul><li>تحمل المسؤولية الكاملة عن إدارة مخاطر الائتمان والعمليات والسلوك والامتثال عبر الأسواق الثلاثة </li><li>ضمان الامتثال التنظيمي والقانوني في جميع الأوقات؛ تعزيز ثقافة الرقابة القوية داخل الفريق </li><li>المشاركة بنشاط في عمليات التدقيق الداخلي والخارجي (التنظيمي)، وضمان تقديم النتائج في الوقت المناسب وتمثيل مخففات المخاطر للحصول على أفضل النتائج </li><li>المشاركة في عمليات حوكمة المركبات القانونية وتصعيد القضايا المحتملة على مستوى الفرنشايز بشكل استباقي </li><li>تطوير خبرة عميقة في الميزانية العمومية؛ العمل كشريك قوي في التفاوض مع الخزينة والأسواق، موازنة أولويات الخدمات مع اعتبارات الفرنشايز على نطاق واسع </li><li>المشاركة بنشاط في منتديات الحوكمة الوطنية، وضمان إدماج اتخاذ القرار عبر جميع العناصر الحيوية التي تؤثر على الفرنشايز </li></ul>5. التواصل مع أصحاب المصلحة والتواصل الخارجي <ul><li>التعبير بوضوح عن استراتيجية الأعمال لأصحاب الكليات التنفيذية (CCOs)، والبنوك، والعمليات، والتكنولوجيا وجميع شركاء الرقابة </li><li>بناء علاقات عمل منتجة وتعاونية مع الهيئات التنظيمية، والمشرفين وصانعي السياسات عبر الكويت وقطر وعمان </li><li>تمثيل Citi خارجيًا في جمعيات الصناعة والمنتديات والمؤتمرات واللجان </li><li>دفع الدعوة التنظيمية لتحقيق أهداف العمل ودعم موقع فرنشاي Citi في الأسواق الثلاثة </li><li>المحافظة على توافق داخلي قوي عبر قيادة MEP، ورؤساء الخدمات العالميين، ورؤساء الدول، وأصحاب المصالح الخارجيين رفيعي المستوى </li></ul>6. الأشخاص والثقافة <ul><li>بناء وقيادة فريق خدمات عالي الأداء، متنوع وشامل عبر الكويت وقطر وعمان </li><li>قيادة استراتيجية موهبة فعالة، مع التأكد من وجود أشخاص مهرة وذوي خبرة في الأدوار الحرجة </li><li>تطوير جيل قادِ للخدمات داخل المنظمة </li><li>تعزيز ثقافة أخلاقية وشاملة متجذرة في أعلى معايير conduct التابعة لـ Citi </li><li>إشراك الموظفين بمعنى أعمق في استراتيجية العمل والاتجاه التنظيمي </li><li>تعزيز بيئة رقابة قوية وثقافة واعية للمخاطر على جميع مستويات الفريق </li></ul>ما الذي نبحث عنه المتطلبات الأساسية يجب أن يكون المرشح قادرًا على إظهار ما يلي: <ul><li>15+ سنوات من الخبرة العملية في قطاع الخدمات المالية، بما في ذلك 10+ سنوات في مستوى إداري رفيع </li><li>خبرة عميقة في الخدمات المصرفية بالمعاملات — إدارة النقد، خدمات التجارة و/أو منتجات الحفظ </li><li>نجاح مثبت في قيادة استراتيجية أعمال متعددة الدول أو كتلة وتقديم نتائج مالية (الإيرادات، EBITDA، P&L) </li><li>سجل قوي في المخاطر والحوكمة — إدارة مخاطر الائتمان والعمليات والسلوك والامتثال </li><li>فطنة مالية ممتازة، بما في ذلك الخبرة في إعداد خطط عمل وحالات مالية </li><li>فهم قوي للميزانية العمومية ومعرفة بإطارات المخاطر والمالية على مستوى كيان قانوني </li><li>خبرة في إدارة فرق ديناميكية ومتنوعة ومتعددة الوظائف عبر جغرافيات </li><li>القدرة على مواءمة الاستراتيجية العالمية مع التنفيذ المحلي، موازنة موارد الجبهة والوسط والخلف </li><li>مهارات تواصل على مستوى التنفيذي — مكتوبة وشفوية، لجمهور داخلي وخارجي بما فيهم الجهات التنظيمية والعملاء والإدارة العليا </li><li>الطلاقة في الإنجليزية — كتابة وتحدثًا. </li><li>درجة جامعية — الحد الأدنى شهادة بكالوريوس </li></ul>الخبرة المفضلة والمتقدمة الخبرة التالية ستقوي ملف المرشح: <ul><li>سابقًا خبرة سوق في GCC أو MEA أوسع في دور قيادة رفيع في الخدمات أو الخدمات المصرفية بالمعاملات </li><li>درجة الماجستير في الأعمال أو المالية أو مجال ذو صلة </li><li>إتقان اللغة العربية (محادثة و/أو كتابة) </li><li>خبرة في التحول الرقمي والتفاعل مع fintech داخل مؤسسة مالية </li><li>علاقات تنظيمية راسخة مع بنوك مركزية في GCC أو جهات إشراف أو مؤسسات حكومية </li><li>خبرة حوكمة المركبات القانونية ومعرفة بإدارة كيان بنكي قانوني </li><li>سجل في الحصول على موافقة الإدارة العليا لتنفيذ استراتيجيات نمو على مستوى الدول </li></ul>المهارات والكفاءات لماذا هذا الدور؟ القيمة التطويرية والمسار الوظيفي هذا المنصب يوفر تعرضاً لا مثيل له لواحد من أهمClusters البنوك استراتيجيةً في منطقة MEA. كـ C15/Director، ستتواجد عند تقاطع الاستراتيجية الإقليمية والتأثير العالمي وتأثير العميل. ما ستكسبه: <ul><li>قيادة امتياز لمجموعة متعددة الأسواق — تحمل المسئولية الكاملة عن أعمال الخدمات عبر ثلاث أسواق GCC، كجزء من أكبر امتياز Citi في MEA </li><li>خبرة تنظيمية وحوكمة — تواصل مباشر مع البنوك المركزية والمشرفين وصانعي السياسات في الكويت وقطر وعمان، وبناء قدرات دفاع تنظيمية نادرة </li><li>أجندة الابتكار والرقمية — قيادة التحول الرقمي والاستجابة لل fintech في أحد أسواق البنوك الأكثر تقدمًا في العالم </li><li>شبكة قيادات عليا — بناء علاقات عبر قيادة Citi في MEP ورؤساء الخدمات العالميين ورؤساء الدول ومراكز أصحاب المصلحة الخارجيين رفيعي المستوى </li><li>تطوير التفكير التكاملي — التنقل عبر تحديات متعددة الأبعاد تطور القدرات اللازمة لأدوار القيادة المالية العالمية الأكبر </li><li>تسريع المسار الوظيفي — دور C15/Director يمتد عبر ثلاث أسواق يجهّزك لتقدم أسرع نحو قيادات MEA أوسع أو خدمات عالمية داخل Citi </li></ul>مرونة الموقع: قد يكون موقع العمل في مدينة الكويت أو الدوحة. سيتم الاتفاق على الموقع النهائي من خلال مناقشات متبادلة مع المرشح المعين، مع reflecting التزام Citi بجذب أفضل المواهب لهذا المنصب القيادي. يتطلب الدور سفرًا منتظمًا عبر الأسواق الثلاثة ------------------------------------------------------ مجموعة عائلة الوظيفة:المبيعات المؤسسية------------------------------------------------------ عائلة الوظيفة:مبيعات الحلول------------------------------------------------------ نوع الوقت:دوام كامل------------------------------------------------------ أهم المهارات ذات الصلةيرجى مراجعة المتطلبات المذكورة أعلاه.------------------------------------------------------ مهارات أخرى ذات صلةللمهارات المكملة، يرجى الاطلاع أعلاه و/أو الاتصال بمسؤول التوظيف.------------------------------------------------------ Citi هي صاحب عمل يقدم تكافؤ الفرص، وسيتم النظر في المرشحين المؤهلين دون اعتبار لعِرقهم أو لونهم أو ديانتهم أو جنسهم أو ميولهم الجنسية أو هويتهم الجندرية أو أصلهم الوطني أو إعاقتهم أو وضعهم كمحارب قديم محمي أو أي سمة محمية بموجب القانون. إذا كنت شخصًا ذو إعاقة وتحتاج إلى تسهيل معقول لاستخدام أدوات البحث لدينا و/أو التقدم لفرصة وظيفية، راجع إتاحة الوصول في Citi. اعرض سياسة Citi للتكافؤ في الفرص وشعار Know Your Rights.

Full Time LinkedIn

F&B Hostess

On-site - Qatar - Doha 17 September 2026

Other

Job Location: Souq Waqif Boutique Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Greet guests warmly and seat them according to the restaurant’s floor plan. Ensure guest satisfaction by anticipating needs and responding promptly. Address guest concerns and complaints, ensuring satisfaction. Conduct regular table visits to monitor guest satisfaction. Handle reservations and cancellations, following department standards. Communicate any changes to reservations or cancellations to management. Pre-assign tables and ensure special requests are addressed. Maintain a clean and organized hostess stand and dining area. Ensure tables are properly set and ready for service. Monitor the cleanliness and working condition of equipment and supplies. Assist staff as needed to ensure smooth restaurant operations. Collaborate with restaurant staff to provide optimum service. Promote a cooperative and productive working climate. Be flexible and rotate within different F&B outlets as required. Assist with cashiering procedures and balance transactions. Participate in training and other duties as assigned by management. Strong communication and customer service skills. Ability to handle high-volume periods and anticipate guest needs. Detail-oriented with a focus on cleanliness and organization. Previous experience in a restaurant or hospitality setting is a plus. Qualifications Excellent communication and interpersonal skills Professional appearance Customer service-oriented mindset Ability to multitask and stay organized Fluent in English; additional languages are a plus Not the right fit? Set up email alerts as new job postings become available that meet your interest!

موقع العمل: فندق سوق واقف بوتيك من تيفولي نظرة عامة تعد فنادق ماينور (Minor Hotels) مالكاً ومشغلاً ومستثمراً دولياً في قطاع الفنادق، وتمتلك حالياً محفظة متنوعة تضم أكثر من 530 عقاراً صممت بذكاء لتلبي تطلعات مجموعة متنوعة من المسافرين، وتلبي شغفهم واحتياجاتهم الشخصية. ومن خلال عقاراتنا التي تحمل علامات أنانتارا (Anantara)، وأفاني (Avani)، وإليوانا (Elewana)، وأوكس (Oaks)، وفنادق إن إتش (NH Hotels)، وإن إتش كوليكشن (NH Collection)، وإن هاو (nhow)، وتيفولي (TIVOLI)، تعمل فنادق ماينور في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، والشرق الأوسط، وأفريقيا، والمحيط الهندي، وأوروبا، وأمريكا الجنوبية. بصفتك نقطة الاتصال الأولى لضيوفنا، ستلعبين دوراً حاسماً في خلق جو ترحيبي وضمان تجربة تناول طعام إيجابية. استقبال الضيوف بحرارة وتوجيههم إلى طاولاتهم وفقاً لمخطط المطعم. ضمان رضا الضيوف من خلال توقع احتياجاتهم والاستجابة لها بسرعة. معالجة مخاوف وشكاوى الضيوف لضمان رضاهم. إجراء زيارات دورية للطاولات لمراقبة مدى رضا الضيوف. التعامل مع الحجوزات والإلغاءات وفقاً لمعايير القسم. إبلاغ الإدارة بأي تغييرات في الحجوزات أو الإلغاءات. تخصيص الطاولات مسبقاً والتأكد من تلبية الطلبات الخاصة. الحفاظ على نظافة وتنظيم منصة الاستقبال ومنطقة تناول الطعام. التأكد من تجهيز الطاولات بشكل صحيح وجاهزيتها للخدمة. مراقبة نظافة وحالة عمل المعدات والمستلزمات. مساعدة طاقم العمل حسب الحاجة لضمان سير عمليات المطعم بسلاسة. التعاون مع موظفي المطعم لتقديم خدمة مثالية. تعزيز بيئة عمل تعاونية ومنتجة. التحلي بالمرونة والقدرة على التنقل بين مختلف منافذ المأكولات والمشروبات حسب الحاجة. المساعدة في إجراءات المحاسبة وموازنة المعاملات. المشاركة في التدريب وأداء المهام الأخرى التي تكلفك بها الإدارة. مهارات تواصل وخدمة عملاء قوية. القدرة على التعامل مع فترات العمل المزدحمة وتوقع احتياجات الضيوف. الاهتمام بالتفاصيل مع التركيز على النظافة والتنظيم. الخبرة السابقة في مجال المطاعم أو الضيافة تعتبر ميزة إضافية. المؤهلات مهارات تواصل وشخصية ممتازة. مظهر احترافي. عقلية موجهة لخدمة العملاء. القدرة على تعدد المهام والحفاظ على التنظيم. إجادة اللغة الإنجليزية بطلاقة؛ وإتقان لغات إضافية يعد ميزة إضافية. ألم تجد الوظيفة المناسبة؟ قم بإعداد تنبيهات عبر البريد الإلكتروني ليصلك كل جديد من إعلانات الوظائف التي تلبي اهتماماتك!

Full Time LinkedIn

F&B Hostess

On-site - Qatar - Doha 8 September 2026

Other

Job Location: Souq Waqif Boutique Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Greet guests warmly and seat them according to the restaurant’s floor plan. Ensure guest satisfaction by anticipating needs and responding promptly. Address guest concerns and complaints, ensuring satisfaction. Conduct regular table visits to monitor guest satisfaction. Handle reservations and cancellations, following department standards. Communicate any changes to reservations or cancellations to management. Pre-assign tables and ensure special requests are addressed. Maintain a clean and organized hostess stand and dining area. Ensure tables are properly set and ready for service. Monitor the cleanliness and working condition of equipment and supplies. Assist staff as needed to ensure smooth restaurant operations. Collaborate with restaurant staff to provide optimum service. Promote a cooperative and productive working climate. Be flexible and rotate within different F&B outlets as required. Assist with cashiering procedures and balance transactions. Participate in training and other duties as assigned by management. Strong communication and customer service skills. Ability to handle high-volume periods and anticipate guest needs. Detail-oriented with a focus on cleanliness and organization. Previous experience in a restaurant or hospitality setting is a plus. Qualifications Excellent communication and interpersonal skills Professional appearance Customer service-oriented mindset Ability to multitask and stay organized Fluent in English; additional languages are a plus Not the right fit? Set up email alerts as new job postings become available that meet your interest!

موقع العمل: فندق سوق واقف بوتيك من تيفولي نبذة عن الشركة ماينور للفنادق هي شركة عالمية لمالكة ومشغلة ومستثمرة في قطاع الفنادق، وتمتلك حالياً محفظة متنوعة تضم أكثر من 530 عقاراً صممت بذكاء لتناسب مختلف أنواع المسافرين، وتلبي شغفهم واحتياجاتهم الشخصية. ومن خلال علاماتنا التجارية أنانتارا، وأفاني، وإليوانا، وأوكس، وفنادق إن إتش، وإن إتش كوليكشن، وناو، وتيفولي، تعمل ماينور للفنادق في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، والشرق الأوسط، وأفريقيا، والمحيط الهندي، وأوروبا، وأمريكا الجنوبية. بصفتك نقطة الاتصال الأولى لضيوفنا، ستلعبين دوراً حاسماً في خلق جو ترحيبي وضمان تجربة تناول طعام إيجابية. استقبال الضيوف بحرارة وتوجيههم إلى طاولاتهم وفقاً لمخطط المطعم. ضمان رضا الضيوف من خلال توقع احتياجاتهم والاستجابة لها فوراً. معالجة مخاوف وشكاوى الضيوف وضمان رضاهم. إجراء زيارات دورية للطاولات لمراقبة مدى رضا الضيوف. التعامل مع الحجوزات والإلغاءات وفقاً لمعايير القسم. إبلاغ الإدارة بأي تغييرات في الحجوزات أو الإلغاءات. تخصيص الطاولات مسبقاً والتأكد من تلبية الطلبات الخاصة. الحفاظ على نظافة وتنظيم منصة الاستقبال ومنطقة تناول الطعام. التأكد من إعداد الطاولات بشكل صحيح وجاهزيتها للخدمة. مراقبة نظافة وحالة عمل المعدات والمستلزمات. مساعدة الموظفين عند الحاجة لضمان سير عمليات المطعم بسلاسة. التعاون مع فريق المطعم لتقديم خدمة مثالية. تعزيز مناخ عمل تعاوني ومثمر. التحلي بالمرونة والقدرة على التنقل بين منافذ الأطعمة والمشروبات المختلفة حسب الحاجة. المساعدة في إجراءات المحاسبة ومطابقة المعاملات. المشاركة في التدريبات وأداء المهام الأخرى التي تكلفك بها الإدارة. مهارات تواصل وخدمة عملاء قوية. القدرة على التعامل مع فترات العمل المزدحمة وتوقع احتياجات الضيوف. الاهتمام بالتفاصيل مع التركيز على النظافة والتنظيم. الخبرة السابقة في المطاعم أو قطاع الضيافة تعتبر ميزة إضافية. المؤهلات مهارات تواصل وشخصية ممتازة مظهر احترافي عقلية موجهة لخدمة العملاء القدرة على تعدد المهام والبقاء منظمة طلاقة في اللغة الإنجليزية؛ واللغات الإضافية تعتبر ميزة إضافية هل هذه الوظيفة ليست مناسبة لك؟ قومي بإعداد تنبيهات عبر البريد الإلكتروني لتصلك الوظائف الجديدة التي تلبي اهتماماتك!

Full Time LinkedIn

F&B Hostess

On-site - Qatar - Doha 8 September 2026

Other

Job Location: Souq Waqif Boutique Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Greet guests warmly and seat them according to the restaurant’s floor plan. Ensure guest satisfaction by anticipating needs and responding promptly. Address guest concerns and complaints, ensuring satisfaction. Conduct regular table visits to monitor guest satisfaction. Handle reservations and cancellations, following department standards. Communicate any changes to reservations or cancellations to management. Pre-assign tables and ensure special requests are addressed. Maintain a clean and organized hostess stand and dining area. Ensure tables are properly set and ready for service. Monitor the cleanliness and working condition of equipment and supplies. Assist staff as needed to ensure smooth restaurant operations. Collaborate with restaurant staff to provide optimum service. Promote a cooperative and productive working climate. Be flexible and rotate within different F&B outlets as required. Assist with cashiering procedures and balance transactions. Participate in training and other duties as assigned by management. Strong communication and customer service skills. Ability to handle high-volume periods and anticipate guest needs. Detail-oriented with a focus on cleanliness and organization. Previous experience in a restaurant or hospitality setting is a plus. Qualifications Excellent communication and interpersonal skills Professional appearance Customer service-oriented mindset Ability to multitask and stay organized Fluent in English; additional languages are a plus Not the right fit? Set up email alerts as new job postings become available that meet your interest!

موقع العمل: فندق سوق واقف بوتيك من تيفولي نظرة عامة ماينور للفنادق هي شركة عالمية لمالكة ومشغلة ومستثمرة في الفنادق، تمتلك حالياً محفظة متنوعة تضم أكثر من 530 عقاراً تم تصميمها بذكاء لجذب مجموعة متنوعة من المسافرين، وتلبية شغفهم الجديد واحتياجاتهم الشخصية. من خلال عقاراتنا تحت علامات أنانتارا، وأفاني، وإيليوانا، وأوكس، وفنادق إن إتش، وإن إتش كولكشن، وnhow، وتيفولي، تعمل ماينور للفنادق في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، والشرق الأوسط، وأفريقيا، والمحيط الهندي، وأوروبا، وأمريكا الجنوبية. بصفتك نقطة الاتصال الأولى لضيوفنا، ستلعبين دوراً حاسماً في خلق جو ترحيبي وضمان تجربة تناول طعام إيجابية. استقبال الضيوف بحرارة وتوجيههم إلى مقاعدهم وفقاً لمخطط المطعم. ضمان رضا الضيوف من خلال توقع احتياجاتهم والاستجابة لها فوراً. معالجة مخاوف الضيوف وشكاواهم لضمان رضاهم. إجراء زيارات دورية للطاولات لمراقبة مدى رضا الضيوف. التعامل مع الحجوزات والإلغاءات وفقاً لمعايير القسم. إبلاغ الإدارة بأي تغييرات في الحجوزات أو الإلغاءات. تعيين الطاولات مسبقاً والتأكد من تلبية الطلبات الخاصة. الحفاظ على نظافة وتنظيم منصة الاستقبال ومنطقة تناول الطعام. التأكد من إعداد الطاولات بشكل صحيح وجاهزيتها للخدمة. مراقبة نظافة وحالة عمل المعدات والمستلزمات. مساعدة الموظفين حسب الحاجة لضمان سلاسة عمليات المطعم. التعاون مع فريق العمل لتقديم خدمة مثالية. تعزيز مناخ عمل تعاوني ومثمر. التحلي بالمرونة والتبديل بين منافذ الأطعمة والمشروبات المختلفة حسب الحاجة. المساعدة في إجراءات المحاسبة وموازنة المعاملات. المشاركة في التدريب وأداء مهام أخرى يكلفك بها الإدارة. مهارات تواصل وخدمة عملاء قوية. القدرة على التعامل مع فترات العمل المزدحمة وتوقع احتياجات الضيوف. الاهتمام بالتفاصيل مع التركيز على النظافة والتنظيم. الخبرة السابقة في المطاعم أو قطاع الضيافة تعتبر ميزة إضافية. المؤهلات مهارات تواصل وشخصية ممتازة، مظهر احترافي، عقلية موجهة لخدمة العملاء، القدرة على تعدد المهام والحفاظ على التنظيم، طلاقة في اللغة الإنجليزية، وإتقان لغات إضافية يعد ميزة إضافية. ليست الوظيفة المناسبة؟ قومي بإعداد تنبيهات عبر البريد الإلكتروني لتصلك فرص العمل الجديدة التي تهمك فور توفرها!

Full Time LinkedIn

F&B Hostess

On-site - Qatar - Doha 1 September 2026

Other

Job Location: Souq Waqif Boutique Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Greet guests warmly and seat them according to the restaurant’s floor plan. Ensure guest satisfaction by anticipating needs and responding promptly. Address guest concerns and complaints, ensuring satisfaction. Conduct regular table visits to monitor guest satisfaction. Handle reservations and cancellations, following department standards. Communicate any changes to reservations or cancellations to management. Pre-assign tables and ensure special requests are addressed. Maintain a clean and organized hostess stand and dining area. Ensure tables are properly set and ready for service. Monitor the cleanliness and working condition of equipment and supplies. Assist staff as needed to ensure smooth restaurant operations. Collaborate with restaurant staff to provide optimum service. Promote a cooperative and productive working climate. Be flexible and rotate within different F&B outlets as required. Assist with cashiering procedures and balance transactions. Participate in training and other duties as assigned by management. Strong communication and customer service skills. Ability to handle high-volume periods and anticipate guest needs. Detail-oriented with a focus on cleanliness and organization. Previous experience in a restaurant or hospitality setting is a plus. Qualifications Excellent communication and interpersonal skills Professional appearance Customer service-oriented mindset Ability to multitask and stay organized Fluent in English; additional languages are a plus Not the right fit? Set up email alerts as new job postings become available that meet your interest!

موقع العمل: فندق سوق واقف بوتيك من تيفولي نظرة عامة تعد فنادق ماينور (Minor Hotels) مالكاً ومشغلاً ومستثمراً دولياً في قطاع الفنادق، وتمتلك حالياً محفظة متنوعة تضم أكثر من 530 عقاراً صممت بذكاء لتلائم مختلف المسافرين، وتلبي شغفهم واحتياجاتهم الشخصية. من خلال علاماتنا التجارية أنانتارا، أفاني، إليوانا، أوكس، فنادق إن إتش، إن إتش كوليكشن، ناو، وتيفولي، تعمل فنادق ماينور في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، والشرق الأوسط، وأفريقيا، والمحيط الهندي، وأوروبا، وأمريكا الجنوبية. بصفتك نقطة الاتصال الأولى لضيوفنا، ستلعبين دوراً حاسماً في خلق جو ترحيبي وضمان تجربة طعام إيجابية. استقبال الضيوف بحرارة وتوجيههم إلى طاولاتهم وفقاً لمخطط المطعم. ضمان رضا الضيوف من خلال توقع احتياجاتهم والاستجابة لها بسرعة. معالجة مخاوف وشكاوى الضيوف لضمان رضاهم. إجراء زيارات دورية للطاولات لمتابعة مستوى رضا الضيوف. التعامل مع الحجوزات والإلغاءات وفقاً لمعايير القسم. إبلاغ الإدارة بأي تغييرات في الحجوزات أو الإلغاءات. تجهيز الطاولات مسبقاً والتأكد من تلبية الطلبات الخاصة. الحفاظ على نظافة وتنظيم منصة الاستقبال ومنطقة تناول الطعام. التأكد من أن الطاولات مرتبة وجاهزة للخدمة. مراقبة نظافة وحالة عمل المعدات والمستلزمات. مساعدة فريق العمل حسب الحاجة لضمان سير عمليات المطعم بسلاسة. التعاون مع موظفي المطعم لتقديم أفضل خدمة. تعزيز بيئة عمل تعاونية ومثمرة. التحلي بالمرونة والقدرة على التنقل بين منافذ الأغذية والمشروبات المختلفة حسب الحاجة. المساعدة في إجراءات المحاسبة ومطابقة المعاملات. المشاركة في التدريب وأداء المهام الأخرى التي تكلفك بها الإدارة. مهارات تواصل وخدمة عملاء قوية. القدرة على التعامل مع فترات الضغط وتوقع احتياجات الضيوف. الدقة في التفاصيل مع التركيز على النظافة والتنظيم. الخبرة السابقة في المطاعم أو قطاع الضيافة تعتبر ميزة إضافية. المؤهلات مهارات تواصل وشخصية ممتازة، مظهر احترافي، عقلية موجهة لخدمة العملاء، القدرة على القيام بمهام متعددة والحفاظ على التنظيم، إجادة اللغة الإنجليزية بطلاقة؛ معرفة لغات إضافية تعتبر ميزة. هل الوظيفة ليست مناسبة لك؟ قم بإعداد تنبيهات عبر البريد الإلكتروني لتصلك إشعارات بالوظائف الجديدة التي تهمك!

Restaurant Assistant Manager Jobs in Qatar

Product Manager of AI Applications, Global Public Sector

Product Manager of AI Applications, Global Public Sector

Finance Manager

Associate Manager, Customer Marketing

Support Administrator

Senior Manager, Litigation

Manager - Communications

Senior Manager International Branches Operational Risk

Senior Manager, Litigation

Senior Manager, Litigation

Senior Manager, Retail Recovery Control (Qatarization)

Senior Manager - Distributed and In-House Services Business Analysis (Qatarization)

Senior Manager, Retail Recovery Control

Senior Manager, Retail Recovery Control

Services Head Kuwait, Qatar and Oman- Director

Services Head Kuwait, Qatar and Oman- Director

F&B Hostess

F&B Hostess

F&B Hostess

F&B Hostess

Site Owners

Employers

Job Seekers

Restaurant Assistant Manager Jobs in Qatar

Receive email alerts for Restaurant Assistant Manager Jobs in Qatar jobs