Receptionist Jobs in Qatar
2253 Jobs Found
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Personal Concierge, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>As Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Personal Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:- Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Assign and follow up on amenities process Serve as a point of contact for long-stay Guests of 6 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork
Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork
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<br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Receptionist and build your career with us.</p><br><br>Job Description<br><br><ol><li>Register and process check in for all arrivals.</li><li>Handle guest check outs efficiently and professionally.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey message, mail and package to Guests.</li><li>Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Handle safe deposit boxes in a accordance with policies and procedurres.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Ensures that all guests are greeted on arrival & departure of the hotel.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the daily</li><li>.Check Hotel situation, occupancy, functions, groups, VIPs</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations</li><li>Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>Review and update Logbook</li><li>Check equipments</li><li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li><li>Oversee the day to day operations</li><li>Report regularly on happening to Asst. FO/FOM</li><li>Fire Procedure</li><li>First Aid Procedures</li><li>Handle guest complaints and report to manager</li></ol><br>Qualifications<br><br><p>UniversityDegree in Hotel Management, minimum 1 year in a similar role star Hotel.</p><br> </div>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Desk Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay welcoming, comfortable, and enjoyable. Through exceptional service, personalized interactions, and a genuine commitment to guest satisfaction, you help create unforgettable experiences from arrival to departure.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day as a Front Desk Agent:<br><br>Deliver a warm welcome: Greet guests upon arrival and provide a friendly, professional check-in experience by verifying reservation details, assigning rooms, issuing room keys, and sharing relevant hotel information and services. Support efficient check-out: Process guest departures accurately by reviewing charges, handling payments, issuing receipts, and ensuring a seamless and positive departure experience. Provide hotel and local knowledge: Maintain a thorough understanding of hotel facilities, room categories, rates, promotions, and local attractions to effectively assist guests with inquiries and recommendations. Promote hotel services: Utilize upselling and cross-selling techniques to recommend hotel amenities, dining options, room upgrades, and other services that enhance the guest experience while maximizing revenue opportunities. Delight our guests: Respond promptly and professionally to guest requests, questions, and concerns, resolving issues efficiently to ensure guest satisfaction throughout their stay. Manage guest communications: Handle telephone calls, emails, messages, and internal communications accurately and courteously, ensuring all guest needs are addressed in a timely manner. Maintain front desk operations: Ensure guest records, reservations, billing information, and daily reports are accurate and up to date while adhering to hotel policies and procedures.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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<span>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. <br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: <br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. <br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. <br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. <br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: <br>- Exclusive training and leadership development programs <br>- Recognition and rewards for exceptional service <br>- Preferential Members Rates at Marriott Hotels Globally <br>- Dining & Wellness discounts for your family and you <br>- Medical Insurance Coverage <br>- An HR team dedicated to your success and wellbeing <br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Spa Receptionist at The Ritz-Carlton Doha, you will be the first point of contact for guests visiting the spa. You will deliver exceptional service by welcoming guests, managing appointments, coordinating spa operations, and ensuring a seamless luxury experience that reflects The Ritz-Carlton Gold Standards and Marriott International service culture.<br>Key Responsibilities<br>Welcome guests warmly and provide a personalized and professional spa experience.<br>Handle spa reservations, appointments, and guest inquiries via phone, email, and in person.<br>Explain spa treatments, facilities, packages, and promotional offers to guests.<br>Check guests in and out efficiently and process payments accurately.<br>Maintain guest records and ensure confidentiality of personal information.<br>Coordinate appointment schedules with therapists and spa attendants.<br>Promote and upsell spa services, memberships, retail products, and special packages.<br>Ensure the reception area is clean, organized, and maintained to luxury standards.<br>Address guest concerns promptly and escalate issues when necessary.<br>Support daily spa operations, inventory control, and administrative tasks.<br>Adhere to all company policies, health and safety regulations, and grooming standards.<br>Preferred Qualifications<br>High school diploma or equivalent; hospitality-related qualification preferred.<br>Previous experience in a luxury hotel, spa, wellness center, or customer service environment.<br>Excellent communication and interpersonal skills.<br>Strong organizational and multitasking abilities.<br>Proficiency in Microsoft Office and spa reservation systems.<br>Fluency in English; additional languages are an advantage.<br>Ability to work flexible schedules, including weekends and holidays.<br>Core Competencies<br>Guest-focused service mindset<br>Professional appearance and demeanor<br>Attention to detail<br>Teamwork and collaboration<br>Problem-solving skills<br>Sales and upselling ability<br>Time management and organization<br>Marriott/Ritz-Carlton Values<br>Demonstrate The Ritz-Carlton Gold Standards.<br>Create memorable guest experiences through genuine care and personalized service.<br>Foster a positive and respectful work environment.<br>Uphold the highest standards of integrity, quality, and professionalism.<br>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>Al Borg Medical Laboratories – Qatar</b> is looking for a professional and customer-focused <b>Receptionist</b> to join our team.</p><p><b>Key Responsibilities</b></p><p>• Welcome patients and provide excellent customer service</p><p>• Register patients and accurately enter information into the system</p><p>• Handle inquiries, phone calls, appointments, and test-related requests</p><p>• Coordinate with laboratory and medical staff</p><p>• Manage payments, invoices, and related reception duties</p><p>• Maintain patient confidentiality and professional communication at all times</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><p>• Previous experience as a receptionist or in customer service is required</p><p>• Experience in a <b>medical center, hospital, clinic, or laboratory</b> is an advantage</p><p>• Good communication and interpersonal skills</p><p>• Good computer and data-entry skills</p><p>• Good command of <b>English</b>; Arabic is an advantage</p><p>• Professional appearance and attitude</p><p>• Ability to work efficiently in a busy healthcare environment</p><p>• Candidates currently available in <b>Qatar</b></p><p><br></p></div>
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<p><b>Receptionist & Sales Consultant(Dual Role)</b></p><p><br></p><p><b>Location:</b> Doha, Qatar</p><p><b>Company:</b> MIS Consultants</p><p><b>Employment:</b> Full-Time</p><p><br></p><p>MIS Consultants is looking for a professional and customer-focused <b>Receptionist & Sales Consultant</b> to manage front-desk activities while also handling client enquiries, follow-ups and sales conversions.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Welcome and assist clients visiting the office.</li><li>Handle calls, WhatsApp messages and incoming enquiries.</li><li>Schedule client consultations and maintain appointment records.</li><li>Understand client requirements and explain our immigration/visa services.</li><li>Follow up with prospective clients and convert qualified enquiries into registrations.</li><li>Coordinate with the sales and documentation teams.</li><li>Maintain accurate lead and follow-up records.</li><li>Work towards monthly sales targets.</li></ul><p><br></p><p><b>Salary:</b> Based on experience + sales incentives</p><p><b>Joining:</b> Immediate/short notice preferred.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>1–2 years of experience in reception, customer service, telesales or sales.</li><li>Good English communication and interpersonal skills.</li><li>Professional, confident and customer-friendly personality.</li><li>Comfortable handling sales enquiries and follow-ups.</li><li>Basic computer, email and WhatsApp skills.</li><li>Immigration, education, travel or service-industry experience is an advantage.</li><li>Candidates currently available in Qatar with QID are preferred.</li></ul><p><br></p><p><br></p></div>
The ideal candidate will have Responsibilities such as (not limited to):<br>Acts as Secretary to the Management and takes dictation and instructions from the Management;Receives all papers documents from the departments for the notation, signature, information for appropriate action by the Management;Routes necessary documents assigned to the concerned department member for its appropriate action;Arranges appointments and meetings to be attended by the Management, inside and outside the office premises;Receives all incoming calls, visitors and guests of the Management;Performs office and general administrative services and works for the Management;Arranges, files and documents;Answers telephone calls and responds to customers’ / clients’ enquiries and transfers calls;Welcomes walk in costumers / clients and responds to their enquiries;Open initial files for new customers along with the necessary procedures;Handles and records meeting rooms time schedules;Handles all members calendars and meetings;Handles address records, telephone switch boards and extensions;Organise meeting rooms and manages catering services;Tracks and monitors office supplies and stationaries;Maintain reception security by following safety procedures and controlling visitors’ access via the reception desk (monitor logbook, issue visitor badges) Hosts clients and guest in waiting areas;Maintain safe, clean and tidy reception area with procedures by having the necessary stationery and material (e.g. pens, forms and brochures);Arrange travel and accommodations for trips;Perform other clerical receptionist duties such as filing and photocopying;Contributes to team effort by accomplishing related results as may be deemed necessary;Performs other related duties as may be deemed necessary.<br>Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Applicant should be fluent in Arabic & English, both reading and writing.<br>Industry Law Practice Legal Services Law Enforcement<br>Employment Type Full-time
The ideal candidate will have Responsibilities such as (not limited to):<br>Acts as Secretary to the Management and takes dictation and instructions from the Management;Receives all papers documents from the departments for the notation, signature, information for appropriate action by the Management;Routes necessary documents assigned to the concerned department member for its appropriate action;Arranges appointments and meetings to be attended by the Management, inside and outside the office premises;Receives all incoming calls, visitors and guests of the Management;Performs office and general administrative services and works for the Management;Arranges, files and documents;Answers telephone calls and responds to customers’ / clients’ enquiries and transfers calls;Welcomes walk in costumers / clients and responds to their enquiries;Open initial files for new customers along with the necessary procedures;Handles and records meeting rooms time schedules;Handles all members calendars and meetings;Handles address records, telephone switch boards and extensions;Organise meeting rooms and manages catering services;Tracks and monitors office supplies and stationaries;Maintain reception security by following safety procedures and controlling visitors’ access via the reception desk (monitor logbook, issue visitor badges) Hosts clients and guest in waiting areas;Maintain safe, clean and tidy reception area with procedures by having the necessary stationery and material (e.g. pens, forms and brochures);Arrange travel and accommodations for trips;Perform other clerical receptionist duties such as filing and photocopying;Contributes to team effort by accomplishing related results as may be deemed necessary;Performs other related duties as may be deemed necessary.<br>Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Applicant should be fluent in Arabic & English, both reading and writing.<br>Industry Law Practice Legal Services Law Enforcement<br>Employment Type Full-time
The ideal candidate will have Responsibilities such as (not limited to):<br>Acts as Secretary to the Management and takes dictation and instructions from the Management;Receives all papers documents from the departments for the notation, signature, information for appropriate action by the Management;Routes necessary documents assigned to the concerned department member for its appropriate action;Arranges appointments and meetings to be attended by the Management, inside and outside the office premises;Receives all incoming calls, visitors and guests of the Management;Performs office and general administrative services and works for the Management;Arranges, files and documents;Answers telephone calls and responds to customers’ / clients’ enquiries and transfers calls;Welcomes walk in costumers / clients and responds to their enquiries;Open initial files for new customers along with the necessary procedures;Handles and records meeting rooms time schedules;Handles all members calendars and meetings;Handles address records, telephone switch boards and extensions;Organise meeting rooms and manages catering services;Tracks and monitors office supplies and stationaries;Maintain reception security by following safety procedures and controlling visitors’ access via the reception desk (monitor logbook, issue visitor badges) Hosts clients and guest in waiting areas;Maintain safe, clean and tidy reception area with procedures by having the necessary stationery and material (e.g. pens, forms and brochures);Arrange travel and accommodations for trips;Perform other clerical receptionist duties such as filing and photocopying;Contributes to team effort by accomplishing related results as may be deemed necessary;Performs other related duties as may be deemed necessary.<br>Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Applicant should be fluent in Arabic & English, both reading and writing.<br>Industry Law Practice Legal Services Law Enforcement<br>Employment Type Full-time
<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>
<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>
MOCOZY Interior Solutions is looking for a professional, organized, and presentable Receptionist & Administrative Assistant Arabic speaker to join our team.<br>The ideal candidate should have excellent communication skills, a welcoming personality, and strong administrative and organizational abilities. This role will support daily office and showroom operations while ensuring clients and visitors receive a professional first impression. Key Responsibilities Welcome clients and visitors and manage the reception area professionally. Answer and direct phone calls, Whats App messages, and general inquiries. Coordinate appointments, meetings, and showroom visits. Provide general administrative support to management and different departments. Prepare and organize documents, reports, correspondence, and filing. Maintain office records and follow up on administrative requirements. Support day-to-day showroom and office operations. Maintain proper filing and ensure documents are organized and easily accessible. Requirements Arabic speaker is mandatory. Good command of English. Previous experience as a Receptionist, Administrative Assistant, or Secretary. Excellent communication and interpersonal skills. Professional appearance and strong customer-service skills. Strong organizational and multitasking abilities. Good knowledge of Microsoft Office, especially Word and Excel. Experience in interior design, fit-out, construction, or a showroom environment is an advantage. Currently based in Qatar is preferred.
Job Description<br><br>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.<br><br>Main Responsibilities Include<br><br> Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards. Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations. Identify corporate leads and build long-term relationships Drive online name mentions and promote customer feedback Understand the online guest’s feedback and explore options for improvement Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery Ensure safety of all guest in line with the safety procedures and guideline.<br><br>Requirements<br><br>Customer-oriented approach<br><br> Excellent communication skills Strong attention to details Flexible, agile and able to work under pressure Ability to work both independently and in a team Proactive and excellent organizational skills Ability to provide exceptional customer service to our guests<br><br>You must have /be-<br><br> Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel. Knowledge of Opera (PMS Arabic Language- speaking,writing and reading<br><br>Benefits<br><br>We offer a competitive salary package, accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.<br><br>Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas, then we will support you to do this.<br><br>At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.<br><br>We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a ‘promote from within’ culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.<br><br>If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team!<br><br>check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyte Background Color Btn lyte Success" lyte-rendered="">
<p>Be on time for your shift. Answer the phone promptly and use the guest s name throughout the phone conversation. Acknowledge and greet everyone who enters and leaves spa facilities. Maintain eye contact when addressing external and internal guests. Handle guests questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. Responsible for scheduling tours, spa day packages, treatments and personal training. Carry out spa tours and spa consultations with guests and members, giving personalized advice and promote facilities, treatments and products. Responsible for the sale of gift vouchers and their redemption. Responsible for pre and post treatment advice for clients when booking appointments. Responsible for stating important contraindications when booking appointments. Schedule bookings for the members and guests to the required standard. Ensure that all new clients fill in a spa consultation card and keep this record updated with current information on the Spa Soft system. Ensure that all spa reception areas are maintained to high standards of cleanliness. Ensure that all equipment is serviced as part of a preventative maintenance program. Responsible for achieving retail sales. Responsible for processing bill payments and receipts. Be an example to the staff of personalized service, positive attitude and professionalism. Assist during spa promotions and events. Ensure all displays are changed regularly. Properly open and close spa each day according to Standard Operating Procedures. Utilize spa computers with skill and proficiency. Maintain a Spa Desk Bank. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. Maintain a clean; safe, fully stocked and well organized work area. Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by management. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Attend spa staff meetings. Attend required training courses and seminars. Responsible for all retail stock security. Responsible for recording all the necessary information in the spa Book4Time computer system. Responsible for cancellation bookings and waiting list for members and guests. Responsible for recording member and guest comments. Monitor usage of the facilities and type of usage. Ensure correct records are kept for member and guest visits, treatments and purchases. Responsible for all daily takings and usage reports.</p>
We are currently seeking an experienced and customer-focused Receptionist to join our Resort Team in Sealine, Qatar.<br>The role is responsible for delivering a welcoming and professional guest experience, managing front-desk operations, and coordinating with various departments to ensure smooth and efficient resort services.<br>Job Responsibilities:• Welcome and assist guests upon arrival and throughout their stay, ensuring a warm and professional experience.• Handle guest check-in and check-out procedures, reservations, bookings, and guest records accurately.• Respond to guest inquiries, requests, and concerns in a timely and professional manner.• Manage incoming phone calls and coordinate guest requirements with the relevant departments.• Coordinate closely with housekeeping and other resort departments to ensure seamless guest services.• Handle guest complaints professionally and follow up to ensure appropriate resolution.• Maintain accurate records and ensure compliance with resort policies and service standards.<br>Qualifications:• Minimum 2 years of experience in hotel, resort, front office, or hospitality operations.• Previous experience in a receptionist or front-desk role is preferred.• Strong communication, interpersonal, and customer service skills.• Arabic-speaking candidates are preferred.• Willingness to work in Sealine Camp and on rotational shifts.<br>If you have relevant hospitality experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Easy Apply.
Additional Information<br><br>Job Number 26114677<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Diplomatic Street, Area 61, Street 806, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26110165<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Door Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Ensure guests are greeted appropriately upon arrival in a warm manner<br>• Open car doors for arriving and departing guests and escort them to the lobby<br>• Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request<br>• Forward all guest complaints or problems to the manager on duty<br>• Ensure that an effective handover is made between duty shifts <br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times<br>• Establish, promote and maintain good public relation while meeting or exceeding guest expectations</p> </div>