Receptionist Jobs in Qatar

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a purchasing officer, you’re not just supporting the procurement and inventory management process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Support purchasing and receiving operations: assist with procurement, oversee receiving processes, and manage inventory to maintain appropriate stock levels and ensure efficient stock management</li> <li>Collaborate with internal teams: work closely with outlet managers to ensure purchases meet operational needs and specifications</li> <li>Process invoices: review invoices for accuracy and follow up on discrepancies to ensure timely payment and issue resolution</li> <li>Assist with supplier management: help secure competitive pricing, place orders, and track deliveries to ensure timely arrivals</li> <li>Perform quality checks: inspect shipments to verify they meet order specifications, grade, and quality standards</li> <li>Supervise and develop the team: train, schedule, and supervise purchasing and receiving clerks, providing guidance and support to ensure high performance</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p>Key Responsibilities:</p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food &amp; Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role Answer all incoming calls with proper greetings and telephone etiquette standards. Communicates with Guests using Glowing system. Conduct departure calls on a daily basis to obtain guest stay experience and departure time. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel. Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of the system. Accommodate all telephone, email, Whats App requests in a congenial manner within 10 minutes of request. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Route callers to requested guest or hotel personnel/department. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Monitor unanswered lines; return to caller after rings to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location. Accept, record, and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests. Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise Knowcross Tickets. Document all guest complaints or problems in Knowcross. Follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Collect preferences daily and enter into our guest profiles. Ensure the use of correct verbiage and avoid using any slang language. Follow all LQA and Forbes standard. Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure. All other duties as required.

Primary Purpose Of The Job<br><br>Perform duties as a Watch Commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station watch in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer course. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level. Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil, or military fire service or three years as leading fire-fighter in QP. Possess a valid driving License - preferably Heavy Vehicle. Technical skills -- must be able to use broad range of modern equipment for firefighting and rescue. The ability to rapidly information on arrival at an incident in conditions may be dangerous and confusing and accordingly dictate instructions to the on-scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate Language ( (QP L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education.

Job Summary**<br><br>As a Bellboy at Barahat Msheireb Hotel LLC, you will be the first point of contact for our guests, providing exceptional service by assisting with luggage, escorting them to their rooms, and offering a warm and welcoming impression.<br><br>Job Responsibilities**<br><br> Greet guests upon arrival and departure with a friendly and professional demeanor. Assist guests with their luggage, ensuring careful handling and timely delivery to and from their rooms. Escort guests to their rooms, providing information about hotel facilities and services. Retrieve luggage from departing guests' rooms and transport it to the lobby or designated pick-up area. Assist guests with transportation needs, including calling taxis or providing directions. Maintain a clean and organized lobby and luggage storage area. Respond to guest inquiries and requests promptly and efficiently. Collaborate with other hotel departments to ensure a seamless guest experience. Adhere to all hotel safety and security procedures. Perform other duties as assigned by management.<br><br>Job Qualifications**<br><br> High school diploma or equivalent. Previous experience in a customer service role, preferably in a hotel or hospitality setting, is an advantage. Excellent communication and interpersonal skills. Ability to lift and carry heavy luggage. Strong attention to detail and a proactive approach to guest service. Ability to work flexible hours, including weekends and holidays. Professional appearance and a positive attitude. Knowledge of the local area and attractions is a plus.

Primary Purpose Of The Job<br><br>Perform duties as a Watch Commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station watch in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer course. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level. Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil, or military fire service or three years as leading fire-fighter in QP. Possess a valid driving License - preferably Heavy Vehicle. Technical skills -- must be able to use broad range of modern equipment for firefighting and rescue. The ability to rapidly information on arrival at an incident in conditions may be dangerous and confusing and accordingly dictate instructions to the on-scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate Language ( (QP L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education.

Primary Purpose Of The Job<br><br>Perform duties as a Watch Commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station watch in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer course. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level. Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil, or military fire service or three years as leading fire-fighter in QP. Possess a valid driving License - preferably Heavy Vehicle. Technical skills -- must be able to use broad range of modern equipment for firefighting and rescue. The ability to rapidly information on arrival at an incident in conditions may be dangerous and confusing and accordingly dictate instructions to the on-scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate Language ( (QP L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education.

Primary Purpose Of The Job<br><br>Perform duties as a Watch Commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station watch in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer course. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level. Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil, or military fire service or three years as leading fire-fighter in QP. Possess a valid driving License - preferably Heavy Vehicle. Technical skills -- must be able to use broad range of modern equipment for firefighting and rescue. The ability to rapidly information on arrival at an incident in conditions may be dangerous and confusing and accordingly dictate instructions to the on-scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate Language ( (QP L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front desk agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay welcoming, comfortable, and enjoyable. Through exceptional service, personalized interactions, and a genuine commitment to guest satisfaction, you help create unforgettable experiences from arrival to departure.</p> <h4>Here's what you'll do during a typical day as a front desk agent:</h4> <ul> <li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and provide a friendly, professional check-in experience by verifying reservation details, assigning rooms, issuing room keys, and sharing relevant hotel information and services.</li> <li><strong>Support efficient check-out:</strong> Process guest departures accurately by reviewing charges, handling payments, issuing receipts, and ensuring a seamless and positive departure experience.</li> <li><strong>Provide hotel and local knowledge:</strong> Maintain a thorough understanding of hotel facilities, room categories, rates, promotions, and local attractions to effectively assist guests with inquiries and recommendations.</li> <li><strong>Promote hotel services:</strong> Utilize upselling and cross-selling techniques to recommend hotel amenities, dining options, room upgrades, and other services that enhance the guest experience while maximizing revenue opportunities.</li> <li><strong>Delight our guests:</strong> Respond promptly and professionally to guest requests, questions, and concerns, resolving issues efficiently to ensure guest satisfaction throughout their stay.</li> <li><strong>Manage guest communications:</strong> Handle telephone calls, emails, messages, and internal communications accurately and courteously, ensuring all guest needs are addressed in a timely manner.</li> <li><strong>Maintain front desk operations:</strong> Ensure guest records, reservations, billing information, and daily reports are accurate and up to date while adhering to hotel policies and procedures.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Cluster Purchasing Coordinator</strong>, you’re not just supporting the procurement and inventory management process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Support purchasing and receiving operations: Assist with procurement, oversee receiving processes, and manage inventory to maintain appropriate stock levels and ensure efficient stock management</li><li>Collaborate with internal teams: Work closely with outlet managers to ensure purchases meet operational needs and specifications</li><li>Process invoices: Review invoices for accuracy and follow up on discrepancies to ensure timely payment and issue resolution</li><li>Assist with supplier management: Help secure competitive pricing, place orders, and track deliveries to ensure timely arrivals.</li><li>Perform quality checks: Inspect shipments to verify they meet order specifications, grade, and quality standards</li><li>Supervise and develop the team: Train, schedule, and supervise purchasing and receiving clerks, providing guidance and support to ensure high performance<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a<strong> Purchasing Officer</strong>, you’re not just supporting the procurement and inventory management process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Support purchasing and receiving operations: Assist with procurement, oversee receiving processes, and manage inventory to maintain appropriate stock levels and ensure efficient stock management</li><li>Collaborate with internal teams: Work closely with outlet managers to ensure purchases meet operational needs and specifications</li><li>Process invoices: Review invoices for accuracy and follow up on discrepancies to ensure timely payment and issue resolution</li><li>Assist with supplier management: Help secure competitive pricing, place orders, and track deliveries to ensure timely arrivals.</li><li>Perform quality checks: Inspect shipments to verify they meet order specifications, grade, and quality standards</li><li>Supervise and develop the team: Train, schedule, and supervise purchasing and receiving clerks, providing guidance and support to ensure high performance<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a housekeeping coordinator, you’re not just ensuring the cleanliness and upkeep of the hotel’s public spaces – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Coordinate daily housekeeping operations and support the executive housekeeper.</li> <li>Update and monitor room status in the OnQ property management system.</li> <li>Assign housekeeping tasks and communicate room priorities to attendants and supervisors.</li> <li>Receive and log guest requests, ensuring timely follow-up and completion.</li> <li>Coordinate with the front office to prioritize arrivals, departures, VIP rooms, and early check-ins.</li> <li>Report maintenance issues to the engineering department and follow up until completion.</li> <li>Maintain accurate housekeeping records, including lost and found, linen inventory, and daily reports.</li> <li>Answer telephone calls and respond professionally to internal and external inquiries.</li> <li>Monitor room discrepancies and resolve them in coordination with front office.</li> <li>Prepare daily productivity, occupancy, and housekeeping reports.</li> <li>Ensure compliance with Hilton brand standards, hotel policies, and health and safety procedures.</li> <li>Assist with training new team members on housekeeping procedures and the OnQ system when required.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Captain, you’re not just ensuring a seamless Service process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

<p>Greet guests warmly upon arrival and departure. Assist guests with luggage transportation to and from guest rooms. Escort guests to their rooms and explain room features and hotel facilities. Provide information about hotel services, outlets, and local attractions. Maintain the cleanliness and organization of the lobby, entrance, and luggage storage areas. Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. Coordinate with Front Desk and Concierge teams to ensure seamless guest experiences. Handle guest belongings with care and maintain confidentiality at all times. Respond promptly and professionally to guest inquiries and concerns. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><p><strong>Desired Candidate Profile</strong></p><p>1-3 years of experience in related field Preferably with Driver s License Excellent command in English, Arabic is an advantage</p>

<ul><li>Safely guide vessels into and out of the dock using hand signals and communication devices, ensuring smooth and efficient docking operations.</li><li>Inspect vessels upon arrival, checking for any damage or discrepancies, and report findings to the appropriate authorities promptly.</li><li>Provide assistance with mooring lines, securing vessels to the dock, and adjusting lines as needed to accommodate changing tides and weather conditions.</li><li>Maintain a clean and organized dock area, including the removal of debris, trash, and any potential hazards to ensure safety.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required; further education in maritime studies is a plus.</li><li>Possession of a valid driver's license and a clean driving record is a must.</li><li>Certification in First Aid and CPR is highly desirable, demonstrating a commitment to safety.</li><li>Prior experience in a maritime or waterfront environment is preferred; experience with boats or docks is a plus.</li></ul>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!<br><br>As a Guest Relations Supervisor, you’re not just overseeing guest relations operations, you’re creating meaningful connections and spreading the light and warmth of hospitality by delivering personalized, memorable experiences that make every guest feel valued and cared for throughout their stay.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise the Guest Relations team: Lead team members in delivering exceptional guest experiences, ensuring personalized service, seamless guest interactions, and prompt handling of requests. Lead day-to-day team operations: Create team schedules, assign tasks, conduct daily briefings, and provide training, guidance, and real-time coaching to ensure service excellence. Lead guest issue resolution: Proactively engage with guests, respond to inquiries and concerns, and support team members in managing complex or escalated situations to achieve positive outcomes. Enhance the guest experience: Coordinate special occasions, VIP arrivals, guest recognition programs, and personalized arrangements to create memorable and meaningful stays. Monitor guest satisfaction: Gather and analyze guest feedback, identify service improvement opportunities, and work closely with operational teams to enhance the overall guest experience. Manage special projects: Lead guest experience initiatives, service enhancement programs, and other departmental projects or ad hoc assignments.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Guest satisfaction Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.<br>Operations Ensure that the guests' dining experience is one to remember. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular guest base, remember their likes and dislikes. Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service. Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform. Maintain a high standard of personal hygiene. Report for duty on time and be prepared for your shift. Adhere to agreed break times. Ensure the bar has had all required opening procedures adhered to prior to starting a shift. Ensure all MEP requirements have been met prior to service:Requisition all necessary supplies. Transport supplies from storeroom to bar set-up area and make sure enough ice is in stock. Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.). Check condition and cleanliness of blender, shaker and other tools. Check the temperature of refrigeration units. Ensure all out of stock items have been issued in the correct format. Ensure all stocks have been brought from cellars in the appropriate manner and time. Take instructions from your supervisor, anticipate their requirements. Control and manage your section. Serve within the structure of the order of service. Respond to any menu/drinks queries with knowledgeable answers. Ensure that individual Mise en Place for each order is known and placed on table. Understand guests to be prioritized - SAGs unhappy guests, regulars etc. Ensure your working environment remains clean and tidy. Ensure the guests’ needs come first. React promptly and deal with any issues, complaints, breakages, spillages in the correct manner. Communicate any unresolved issues to the supervisor. Provide a consistent positive attitude when dealing with other associates. To provide excellent teamwork to assist others. Ensure the bar is re-stocked and rubbish is removed. Re-establish MEP requirements. Ensure everything is left clean and tidy. Report any outstanding issues to the Supervisor/Head Bartender/Bar Manager. Follow closing procedures precisely. Ensure the cellar spaces are maintained in the appropriate manner.<br>General Focus To have a full working knowledge of all beverage items, including wines. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full understanding of all items of equipment, their uses, and where they are kept. To have a thorough working knowledge of the POS system. To have a full knowledge of bar OS&E and drinks garnishes To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Guest satisfaction Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.<br>Operations Ensure that the guests' dining experience is one to remember. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular guest base, remember their likes and dislikes. Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service. Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform. Maintain a high standard of personal hygiene. Report for duty on time and be prepared for your shift. Adhere to agreed break times. Ensure the bar has had all required opening procedures adhered to prior to starting a shift. Ensure all MEP requirements have been met prior to service:Requisition all necessary supplies. Transport supplies from storeroom to bar set-up area and make sure enough ice is in stock. Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.). Check condition and cleanliness of blender, shaker and other tools. Check the temperature of refrigeration units. Ensure all out of stock items have been issued in the correct format. Ensure all stocks have been brought from cellars in the appropriate manner and time. Take instructions from your supervisor, anticipate their requirements. Control and manage your section. Serve within the structure of the order of service. Respond to any menu/drinks queries with knowledgeable answers. Ensure that individual Mise en Place for each order is known and placed on table. Understand guests to be prioritized - SAGs unhappy guests, regulars etc. Ensure your working environment remains clean and tidy. Ensure the guests’ needs come first. React promptly and deal with any issues, complaints, breakages, spillages in the correct manner. Communicate any unresolved issues to the supervisor. Provide a consistent positive attitude when dealing with other associates. To provide excellent teamwork to assist others. Ensure the bar is re-stocked and rubbish is removed. Re-establish MEP requirements. Ensure everything is left clean and tidy. Report any outstanding issues to the Supervisor/Head Bartender/Bar Manager. Follow closing procedures precisely. Ensure the cellar spaces are maintained in the appropriate manner.<br>General Focus To have a full working knowledge of all beverage items, including wines. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full understanding of all items of equipment, their uses, and where they are kept. To have a thorough working knowledge of the POS system. To have a full knowledge of bar OS&E and drinks garnishes To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Guest Relations Associate - QHR <p><strong>The Associate Experience:</strong></p><br> <p>The hiring hotel believes that exceptional work deserves exceptional care. They are offering a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><br> <p>- A competitive salary and benefits package</p><br> <p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><br> <p>- A birthday day off (because your milestones matter!)</p><br> <p>- Personalized development plans and continuous learning opportunities to support your career journey</p><br> <p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with them.<br><br><strong>Your Role</strong></p><br> <ul><li>Answer all incoming calls with proper greetings and telephone etiquette standards.</li><li>Communicates with Guests using Glowing system.</li><li>Conduct departure calls on a daily basis to obtain guest stay experience and departure time.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li><li>Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li><li>Resolve guest complaints, ensuring guest satisfaction.</li><li>Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</li><li>Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel.</li><li>Set up workstation with necessary supplies and resource materials.</li><li>Secure headset console and log onto system.</li><li>Access all functions of the system.</li><li>Accommodate all telephone, email, WhatsApp requests in a congenial manner within 10 minutes of request.</li><li>Respond to all incoming telephone calls within 3 rings, using proper salutation and closing.</li><li>Route callers to requested guest or hotel personnel/department.</li><li>Monitor busy lines; check back with caller on hold to update status and offer to take a message.</li><li>Monitor unanswered lines; return to caller after rings to update status and offer to take a message.</li><li>Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location.</li><li>Accept, record, and deliver wake-up calls.</li><li>Provide callers with accurate information on hotel facilities and services.</li><li>Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests.</li><li>Access system for long distance carrier's foreign language operator.</li><li>Assist callers with local and overseas calls.</li><li>Monitor telephone system problems and raise Knowcross Tickets.</li><li>Document all guest complaints or problems in Knowcross.</li><li>Follow up to ensure completion and guest satisfaction.</li><li>Assist in emergency situations as central communication center for hotel.</li><li>Collect preferences daily and enter into our guest profiles.</li><li>Ensure the use of correct verbiage and avoid using any slang language.</li><li>Follow all LQA and Forbes standard.</li><li>Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure.</li><li>All other duties as required.</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.<br><br><br><ul><li>Communication of hotel &amp; company philosophy and internal hotel representation.</li><li>Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.</li><li>Knowledgeable about all VIPs in-house, hotel functions and special events.</li><li>Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.</li><li>Welcome, facilitate and bid farewell to as many guests as possible.</li><li>Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.</li><li>Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.</li><li>Obtain as much information about a guest’s stay to be entered in the guest history.</li><li>Welcome visitors to the hotel, assist with general information, internal promotions and directions.</li><li>Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.</li><li>Maintain a record of all complaints and requests, follow up and inform concerned operating departments.</li><li>Perform special projects and related duties as assigned.</li><li>Walk throughout the hotel recognizing guests and engage with them appropriately.</li><li>Attend &amp; participate in daily briefings as scheduled.</li><li>Report potential and existing hazards and rectified immediately.</li><li>Provide information to all guests regarding the services and possible internal promotions of the hotel.</li><li>Senior Management on any unusual circumstances that might affect guest service and expectation.</li><li>Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.</li><li>Participate in training programmes.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul> </div>