Real Estate Sales Jobs in Qatar
3534 Jobs Found
Qatar
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p>We are currently seeking a <b>Sales Manager</b> to join our <b>Cluster Sales team</b> at <b>Four Seasons Hotels Qatar</b>, representing <b>Four Seasons Hotel Doha</b> and <b>Four Seasons Resort and Residences at The Pearl‑Qatar</b>. This position reports directly to the <b>Senior Director of Sales</b> and plays a key role in driving revenue performance across both properties.</p><br><br><ul><li><p>Administer the sales program of the hotel</p><br><br></li><li><p>Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan.</p><br><br></li><li><p>Actively participates in achieving the departmental goals, which contribute to the Hotels budgets.</p><br><br></li><li><p>To solicit from assigned local corporate/ long stays / group/ leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities.</p><br><br></li><li><p>To write strategic sales action plans for assigned local corporate/ long stays / group/ leisure segments.</p><br><br></li><li><p>Closely monitors accounts revenue and business productions</p><br><br></li><li><p>Maximizes up-selling opportunities whenever possible.</p><br><br></li><li><p>Attends related work functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.</p><br><br></li><li><p>Plans sales trips, under the direct approval of Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. The Sales Manager reports to the Director of Sales on potential markets, which need coverage.</p><br><br></li><li><p>Reviews direct competition and conducts regular research.</p><br><br></li><li><p>With the assistance of the office supporting staff to keep and maintain the hotel data base and Central Information System in the most efficient and effective manner.</p><br><br></li><li><p>Complete weekly Golden S&C sales calls report.</p><br><br></li><li><p>To maintain an up-to-date record of all account corporate profiles on Golden S&C.</p><br><br></li><li><p>Conduct telemarketing and research from internet and internal resources to qualify accounts.</p><br><br></li><li><p>To project a professional image when representing The Hotel. </p><br><br></li><li><p>Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary.</p><br><br></li><li><p>Handle any duties as designated by the Director of Sales.</p><br><br></li><li><p>Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.</p><br><br></li><li><p>To strive to meet / exceed sales target set by the Director of Sales.</p><br><br></li><li><p>Carry out the day-to-day sales activities in local corporate/ long stays / group/ leisure segments for rooms under the set policies and procedures.</p><br><br></li><li><p>Develop new accounts by mapping specific business and buying tendencies. </p><br><br></li><li><p>Conducts site inspections.</p><br><br></li><li><p>Maintains close communication with the Meetings and Events team in the group process of their accounts </p><br><br></li><li><p>Attends the pre-event meeting and post-event meeting as required, chaired by Meetings and Events team</p><br><br></li><li><p>To cross-sell other sister properties, F&B, vouchers, SPA whenever possible.</p><br><br></li><li><p>To liaise with all WSOs to generate and follow up on potential sales leads.</p><br><br></li><li><p>Responsible for the training and development of other junior corporate and commercial sales staff the finest professional standard and lead by example.</p><br><br></li><li><p>Create and execute direct sales plan specific for new business development.</p><br><br></li></ul><br><p><b><span><u>What You Bring</u></span></b></p><br><br><ul><li><p>Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role</p><br><br></li><li><p>A bachelor’s degree or equivalent professional qualifications are preferred</p><br><br></li><li><p>Strong communication skills, both verbal and written</p><br><br></li><li><p>Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons Brand Values</p><br><br></li><li><p>Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment</p><br><br></li><li><p>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)</p><br><br></li><li><p>Strong bilingual writing skills, with the ability to communicate clearly and professionally.</p><br><br></li></ul><br><br><p><b><u><span>Our Offering:-</span></u></b> </p><br><br><br><ul><li><p><span>Deeply instilled values-based company culture</span></p><br><br></li><li><p><span>Opportunities to build a successful career with global potential </span> </p><br><br></li><li><p><span>Unique strong culture - diversity of 50 different nationalities</span> </p><br><br></li><li><p><span>Living accommodation in a high-quality, well-resourced apartment</span> </p><br><br></li><li><p><span>Excellent Training and Development opportunities</span></p><br><br></li><li><p><span>Employee Recognition Programs</span><span></span></p><br><br></li><li><p><span>Complimentary nights at FS Hotels Worldwide </span></p><br><br></li><li><p><span>Paid annual home leave tickets</span> </p><br><br></li><li><p><span>Complimentary meals in employee restaurants</span> </p><br><br></li><li><p><span>Free transportation to work</span> </p><br><br></li><li><p><span>Medical coverage</span></p><br><br></li></ul><br><br><p><b><u><span> Work Authorisation:-</span></u></b> </p><br><br><br><p><span>The Hotel will apply for the work authorisation for a successful candidate.</span> </p><br><br><br><p><b><u><span> Learn more about employment with Four Seasons:-</span></u></b></p><br><br><br><p><span>You could also learn more about employment with Four Seasons via the following channels:</span> </p><br><br><p><span>https://www.facebook.com/FourSeasonsJobs</span> </p><br><br><p><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span> </p><br><br><p><span>http://jobs.fourseasons.com</span> </p><br><br><p><span>https://twitter.com/FourSeasonsJobs</span></p><br><br><br><br><br><br><br><br><br> </div>
Qatar - Doha
Additional Information<br><br>Job Number 26114629<br><br>Job Category Sales & Marketing<br><br>Location Al Shahaniya, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.<br><br>Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Doha
About the Role The Sales Manager – Facilities Management will be responsible for driving business growth, securing new contracts, and expanding the company's Facilities Management portfolio across Qatar. The role focuses on generating revenue, developing strategic client relationships, identifying new opportunities, and leading the commercial activities for Hard FM, Soft FM, MEP Maintenance, Cleaning Services, Hospitality Services, Security Services, Manpower Supply, and Integrated Facilities Management solutions. The successful candidate will create value for the company by securing long-term contracts, winning tenders, developing strategic partnerships, and contributing to the overall growth and profitability of the Facilities Management Division.<br>Key Responsibilities Generate new business opportunities and secure Facilities Management contracts across multiple sectors. Promote and sell Hard FM, Soft FM, MEP Maintenance, Cleaning, Hospitality, Security, Landscaping, Manpower Supply, and Integrated FM Services. Identify and pursue government, semi-government, commercial, residential, healthcare, hospitality, retail, and industrial opportunities. Build and maintain strong relationships with clients, consultants, contractors, developers, and key decision-makers. Lead business development activities, client meetings, presentations, and contract negotiations. Prepare and manage technical and commercial proposals, tenders, bids, and service agreements. Develop strategic partnerships and key accounts to support long-term business growth. Achieve revenue targets, profitability objectives, and business development KPIs. Work closely with operational teams to ensure smooth service delivery and customer satisfaction. Monitor market trends, competitor activities, and emerging opportunities within the FM sector. Maintain an active sales pipeline and provide regular business performance reports to management.<br>Requirements Bachelor's Degree in Business Administration, Engineering, Facilities Management, Marketing, or a related field. Minimum 7–10 years of experience in Facilities Management Sales, Business Development, or Commercial Management. Proven track record in securing FM contracts, maintenance agreements, and service contracts. Strong knowledge of Hard FM, Soft FM, MEP Maintenance, Cleaning Services, Hospitality Services, Security Services, and Integrated FM Solutions. Extensive experience in tendering, proposal preparation, contract negotiations, and bid management. Strong network with government entities, semi-government organizations, consultants, contractors, developers, property management companies, and corporate clients in Qatar. Demonstrated ability to generate revenue, acquire new clients, and achieve business growth targets. Excellent communication, negotiation, presentation, and relationship management skills. Strong commercial acumen and understanding of contract management. Valid Qatar Driving License is preferred. GCC market experience is mandatory.<br><br>To Apply Send your CV to careers@sendiangroup.comWhats App: 31009492
Qatar - Doha
Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
Qatar - Doha
Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
Qatar
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.</p><br><p>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium. </p><br><br>Job Description<br><br><p><strong>Digital Marketing & Campaigns</strong></p><br><ul><li>Plan and execute digital marketing campaigns in line with the hotel's annual marketing and commercial strategy.</li><li>Support campaigns for rooms, F&B outlets, promotions, events, packages, seasonal offers and hotel activities.</li><li>Coordinate paid digital campaigns across platforms such as Meta and Google Ads.</li><li>Monitor campaign performance and make recommendations to improve reach, engagement, conversions and return on investment.</li><li>Support email marketing campaigns and digital promotions to drive bookings, enquiries and guest engagement.</li></ul><p><strong>Social Media Management</strong></p><br><ul><li>Manage the hotel's social media channels, including Instagram, Facebook, LinkedIn, TikTok and other relevant platforms.</li><li>Develop and maintain a monthly social media content calendar aligned with hotel promotions, events, F&B activities and brand campaigns.</li><li>Create, schedule and publish engaging content including photographs, videos, reels, stories, graphics and written content.</li><li>Monitor comments, messages, mentions and online interactions, responding professionally and escalating guest concerns where required.</li><li>Monitor social media trends, competitor activity and emerging platforms and recommend relevant opportunities for the hotel.</li></ul><p><strong>Content Creation & Brand Management</strong></p><br><ul><li>Create engaging digital content that reflects the identity and positioning of Ibis and Adagio.</li><li>Support photography and videography requirements for hotel facilities, rooms, F&B outlets, events and guest experiences.</li><li>Produce or coordinate digital artwork, promotional materials and social media creatives while ensuring compliance with Accor brand guidelines.</li><li>Ensure consistency of messaging, imagery, logos and visual identity across all digital channels.</li><li>Coordinate with internal departments and external agencies, photographers, designers and other creative partners when required.</li></ul><p><strong>Website, OTA & Online Presence</strong></p><br><ul><li>Maintain and regularly update hotel website content, ensuring information, images, offers and promotions are accurate and up to date.</li><li>Monitor and maintain hotel listings across relevant online travel agencies and third-party platforms.</li><li>Support the management of Google Business Profiles and other online listings to ensure accurate hotel information, images and promotional content.</li><li>Assist with SEO activities, including keyword optimisation, content updates and improving online visibility.</li><li>Identify opportunities to improve the hotel's digital guest journey and increase direct bookings.</li></ul><p><strong>Analytics & Reporting</strong></p><br><ul><li>Monitor website traffic, social media performance, digital campaigns and online engagement.</li><li>Track key digital marketing KPIs including reach, engagement, traffic, conversions and campaign performance.</li><li>Prepare regular digital marketing reports and provide recommendations based on performance data.</li><li>Conduct competitor and market analysis to identify opportunities and emerging trends.</li><li>Use analytical tools and dashboards to evaluate campaign effectiveness and support data-driven decisions.</li></ul><p><strong>Cross-Departmental Collaboration</strong></p><br><ul><li>Work closely with Sales, Revenue, Reservations, Front Office, F&B and Operations teams to support commercial objectives.</li><li>Coordinate digital campaigns and content for hotel events, promotions and special occasions.</li><li>Ensure digital activities support room occupancy, F&B revenue, events and overall hotel performance.</li><li>Liaise with external agencies and partners when required.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Digital Marketing, Communications, Media or a related field.</li><li>Minimum 2–3 years of experience in digital marketing, social media, communications, e-commerce or a related role.</li><li>Previous experience in hospitality or hotel marketing is highly preferred.</li><li>Strong understanding of social media platforms and digital marketing principles.</li><li>Experience with Meta Business Suite / Meta Ads Manager, Google Ads, Google Analytics and Google Search Console is an advantage.</li><li>Knowledge of SEO, SEM, email marketing and online advertising.</li><li>Experience managing website/CMS and OTA content is an advantage.</li><li>Basic graphic design, photography and video-editing skills.</li><li>Proficiency in Canva, Microsoft Office and relevant digital marketing tools.</li><li>Strong written and verbal communication skills in English.</li><li>Strong creative, organisational and analytical skills.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced hotel environment.</li><li>Commercially minded with an understanding of how digital marketing can support direct bookings, room revenue and F&B revenue.</li><li>Strong attention to detail and ability to maintain brand consistency across all digital platforms.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p><strong>Your team and working environment:</strong></p><br><ul><li>Dynamic working environment</li><li>Defined career development path</li><li>Friendly and supportive team</li></ul><p>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.</p><br> </div>
St. Regis
Qatar
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.<br>Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>Related Work Experience: <br>At least 2 year's Luxury 5 Star Resort work experience<br>At least 1 year in a supervisory role<br>Previous Marriott experience preferred<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Westin
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Le Meridien
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Qatar - Doha
Additional Information<br><br>Job Number 26111357<br><br>Job Category Reservations<br><br>Location Diplomatic Street, West Bay Area, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Doha
Additional Information<br><br>Job Number 26111357<br><br>Job Category Reservations<br><br>Location Diplomatic Street, West Bay Area, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Lusail
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Qatar - Lusail
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Confidential
Qatar - Doha
Assistant Sales Manager – Hotel Industry<br>Job Summary The Assistant Sales Manager will support the Sales Manager in developing and executing sales strategies to achieve the hotel's revenue, occupancy, and business development objectives. The role will focus on generating new business, maintaining strong relationships with corporate and leisure clients, increasing room and event revenues, and supporting the overall commercial performance of the hotel. Key Responsibilities<br>Sales & Business Development Assist the Sales Manager in implementing the hotel's sales and business development strategies. Identify and develop new business opportunities across corporate, leisure, travel trade, government, and other market segments. Conduct sales calls, client visits, presentations, and property inspections. Develop and maintain strong relationships with key corporate accounts, travel agencies, tour operators, and other business partners. Generate leads and convert prospects into confirmed room bookings, events, meetings, and other hotel business. Promote the hotel's rooms, restaurants, banqueting, meeting facilities, and other services. Achieve individual and team sales targets as assigned. Account Management Maintain regular communication with existing clients to ensure repeat business and customer satisfaction. Manage assigned corporate and key accounts and identify opportunities for increased revenue. Negotiate rates and commercial agreements within approved hotel policies. Monitor client feedback and coordinate with relevant departments to resolve service-related concerns. Revenue & Market Development Monitor market trends, competitor activities, room rates, promotions, and business opportunities. Support the Sales Manager in developing sales promotions and packages based on market demand. Assist in identifying new market segments and potential revenue sources. Work closely with Revenue Management and Reservations teams to maximize room occupancy and revenue. Events & Corporate Sales Support the sales team in securing conferences, meetings, weddings, banquets, group bookings, and corporate events. Conduct site inspections and prepare proposals for prospective clients. Coordinate with Events, Banquet, F&B, Front Office, and Operations teams to ensure successful delivery of contracted business. Reporting & Administration Maintain accurate records of sales calls, client meetings, leads, prospects, and business opportunities. Prepare regular sales activity and pipeline reports for the Sales Manager. Update the hotel's CRM and client database. Monitor competitor activities and provide relevant market intelligence. Assist with sales forecasts, budgets, and business plans. Team Support Assist in supervising and guiding Sales Executives and other sales team members when required. Support the Sales Manager in achieving departmental targets and implementing sales initiatives. Represent the hotel professionally at exhibitions, trade shows, networking events, and industry functions. Requirements Bachelor's degree or diploma in Hotel Management, Hospitality, Business Administration, Marketing, or a related field.3–5 years of relevant sales experience in the hotel/hospitality industry, preferably with experience in a supervisory or senior sales position. Strong knowledge of hotel sales, corporate accounts, travel trade, room sales, and events/banquet business. Proven track record of achieving sales targets and developing new business. Excellent communication, negotiation, presentation, and interpersonal skills. Strong knowledge of the local hospitality market and corporate client base is preferred. Proficiency in MS Office and hotel PMS/CRM systems. Good command of English; knowledge of Arabic or other relevant languages is an advantage. Presentable, confident, commercially driven, and customer-focused. Key Competencies Business Development Corporate Sales Hotel & Hospitality Sales Account Management Lead Generation Negotiation & Closing Revenue Growth Client Relationship Management Market Analysis Event & Banquet Sales Sales Forecasting Team Leadership Communication & Presentation Skills
Confidential
Qatar - Doha
The Assistant Sales Manager – Multi-Property is responsible for supporting and driving sales activities across the Hotel Chains to achieve revenue, occupancy, and overall business growth objectives.<br>The role contributes to the development and execution of effective sales strategies while identifying new market opportunities and strengthening the commercial positioning of each property.<br>The position focuses on generating new business, managing and developing key corporate accounts, and building strong relationships with clients, travel partners, event planners, and other stakeholders. The role also supports cross-selling opportunities across the multi-property portfolio, monitors sales performance and market trends, and works closely with internal teams to ensure client requirements are effectively delivered and sales targets are consistently achieved. Key Duties and Responsibilities<br>1. Sales Strategy & Business Development Support the development and implementation of sales strategies to achieve revenue and occupancy targets across all assigned properties. Identify new business opportunities through market research, competitor analysis, and changing customer trends. Conduct regular sales calls, client meetings, and site visits to generate leads and convert business opportunities.2. Client & Account Management Build and maintain strong relationships with key clients, corporate accounts, travel partners, event planners, and other business partners. Develop new accounts while supporting the retention and growth of existing clients. Understand client requirements and recommend suitable accommodation, events, and hospitality solutions across the properties.3. Partnerships & Market Representation Establish and maintain partnerships with local businesses, tourism organizations, travel partners, and event planners. Represent the properties at trade shows, networking events, exhibitions, and other relevant industry functions. Promote the multi-property portfolio and identify cross-selling opportunities across the different properties.4. Sales Performance & Reporting Monitor sales activities, account performance, revenue generation, and progress against established targets. Prepare accurate sales reports, forecasts, market updates, and performance insights for management review. Support effective utilization of sales budgets and recommend actions to improve sales performance and return on investment.5. Team Coordination & Sales Support Support the General Manager and Sales team in implementing sales plans and achieving departmental objectives. Promote a collaborative, customer-focused, and results-oriented sales environment. Coordinate with Operations, Reservations, Events, and other departments to ensure effective delivery of client requirements. Key Performance Indicators (KPIs) Achievement of revenue and occupancy targets across assigned properties. New account acquisition and existing client retention. Sales-led conversion and business opportunity generation. Sales budget utilization and return on investment. Achievement of individual and team sales objectives. Accuracy and timeliness of sales reports, forecasts, and performance insights. Qualifications, Experience and Skills Bachelor’s Degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field is preferred. Hotel Sales Management or Revenue Management certification is an advantage.3–5 years of relevant experience in hotel, hospitality, events, or multi-property sales is preferred. Previous experience managing corporate accounts, travel partners, or hospitality clients is preferred. Strong sales, negotiation, business development, and relationship management skills. Good understanding of hotel sales, revenue generation, occupancy, and market positioning. Strong communication, presentation, networking, and client-servicing skills. Experience with CRM systems and sales reporting tools. Proficiency in Microsoft Office applications. Strong organizational and time-management skills with the ability to manage multiple properties and priorities. Results-oriented with strong commercial awareness and customer focus.
Qatar - Doha
Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?
Nasser Bin Khaled and Sons
Qatar
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Responsibilities<br><br> * Develop a comprehensive understanding of our product line, features, and specifications to effectively present and promote automobiles to potential customers.<br> * Achieve and exceed assigned sales targets and revenue goals on a consistent basis.<br> * Proactively identify and pursue opportunities to maximize sales revenue and profitability.<br> * Effectively manage the sales pipeline, tracking leads, prospects, and opportunities to ensure timely follow-up and closure.<br> * Utilize effective sales strategies, techniques, and persuasive communication skills to drive revenue growth.<br> * Identify cross-selling and upselling opportunities to maximize revenue potential with existing customers.<br> * Collaborate with the sales manager and finance department to ensure accurate and timely processing of sales orders, contracts, and invoices.<br> * Proactively engage with prospective customers, both in person and through other channels, to generate leads and establish rapport.<br> * Conduct needs assessments and actively listen to customers to identify their preferences, budget, and specific requirements.<br> * Provide expert advice and guidance to customers, showcasing the benefits and features of different automobile models to match their needs.<br> * Conduct test drives and accompany customers on a vehicle demonstration, highlighting the vehicle's performance, safety features, and technology.<br> * Negotiate sales contracts and pricing agreements, ensuring the fulfillment of customer expectations while adhering to company policies and guidelines.<br> * Collaborate with the finance department to facilitate smooth financing and leasing processes for customers, if applicable.<br> * Maintain a thorough and up-to-date knowledge of competitor products, pricing, and market trends to effectively position our offerings.<br> * Follow up with potential customers to answer questions, provide additional information, and address any concerns or objections.<br> * Utilize CRM systems and other sales tools to manage customer interactions, update information, and track sales activities and opportunities.<br> * Collaborate with the sales team and sales manager to achieve sales targets, share best practices, and contribute to overall team success.<br> * Participate in sales training programs and workshops to enhance product knowledge, sales techniques, and customer service skills.<br> * Attend industry events, exhibitions, and promotional activities to build brand awareness and generate leads.<br> * Provide feedback to the sales manager and product development teams on customer preferences, market trends, and opportunities for improvement.<br> * Ensure compliance with company policies, procedures, and ethical standards in all sales activities<br> * Perform other department duties related to his/her position as directed by the Head of the Department<br><br><br>Qualifications<br><br> * Minimum 2 years relevant experience<br> * Sales and customer service<br> * Automotive<br> * Qatar, GCC<br> * English<br> * Proficiency in MS Office (Word, Excel, PowerPoint)<br> * Strong communication and interpersonal skills.<br> * Excellent negotiation and persuasion abilities.<br> * Customer-oriented mind-set with a focus on building relationships.<br> * Ability to work effectively in a team and individually.<br> * Results-driven with a track record of achieving sales targets.<br><br><br><br><br><br>Education<br><br>Diploma / Bachelor<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Develop a comprehensive understanding of our product line, features, and specifications to effectively present and promote automobiles to potential customers.<br>Achieve and exceed assigned sales targets and revenue goals on a consistent basis.<br>Proactively identify and pursue opportunities to maximize sales revenue and profitability.<br>Effectively manage the sales pipeline, tracking leads, prospects, and opportunities to ensure timely follow-up and closure.<br>Utilize effective sales strategies, techniques, and persuasive communication skills to drive revenue growth.<br>Identify cross-selling and upselling opportunities to maximize revenue potential with existing customers.<br>Collaborate with the sales manager and finance department to ensure accurate and timely processing of sales orders, contracts, and invoices.<br>Proactively engage with prospective customers, both in person and through other channels, to generate leads and establish rapport.<br>Conduct needs assessments and actively listen to customers to identify their preferences, budget, and specific requirements.<br>Provide expert advice and guidance to customers, showcasing the benefits and features of different automobile models to match their needs.<br>Conduct test drives and accompany customers on a vehicle demonstration, highlighting the vehicle's performance, safety features, and technology.<br>Negotiate sales contracts and pricing agreements, ensuring the fulfillment of customer expectations while adhering to company policies and guidelines.<br>Collaborate with the finance department to facilitate smooth financing and leasing processes for customers, if applicable.<br>Maintain a thorough and up-to-date knowledge of competitor products, pricing, and market trends to effectively position our offerings.<br>Follow up with potential customers to answer questions, provide additional information, and address any concerns or objections.<br>Utilize CRM systems and other sales tools to manage customer interactions, update information, and track sales activities and opportunities.<br>Collaborate with the sales team and sales manager to achieve sales targets, share best practices, and contribute to overall team success.<br>Participate in sales training programs and workshops to enhance product knowledge, sales techniques, and customer service skills.<br>Attend industry events, exhibitions, and promotional activities to build brand awareness and generate leads.<br>Provide feedback to the sales manager and product development teams on customer preferences, market trends, and opportunities for improvement.<br>Ensure compliance with company policies, procedures, and ethical standards in all sales activities<br>Perform other department duties related to his/her position as directed by the Head of the Department<br>
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