Real Estate Sales Jobs in Qatar

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will manage the overall marketing process of all treasury products to international clients (excluding MENA region). The incumbent will manage the process of generating profitable International Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Implements and leads the Group’s strategies to position its treasury as a major player in the international treasury segment. Develop/ creates Key Performance Indicators (KPIs) created for the purpose of systematic performance monitoring and quality measurement purposes for the Desk and monitor their achievements. Is involved in the setting and responsible for the achievement of set targets/ objectives, business growth and expansion for the International Treasury Sales Unit. Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency from the desk. Implements KPI’s and best practices for Senior Vice President Treasury Sales International role. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Customer (Internal & External):Builds and maintains strong and effective relationships with all other related units to achieve the International Treasury Sales goals/objectives. Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. Maintains relationships with key International clients To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Ensures compliance to the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue. Develops new international relationships, within the delegated authority, and subsequently act as the main focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing international relationships. Liaises with the International Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to delivering requisite training to International Corporate Banking staff on the treasury products and services that are provided by the Group. Maintains the database for international treasury customers, ensuring its timely update after contact with potential and current QNB customers. Networks with International customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group’s profile in the market. Is involved in the product development process, in coordination with the SVP, Treasury Structured Products and Derivatives. Monitors and enhances the product development process, provide timely update to the EVP, Group Treasury Sales on customer needs and new market opportunities. Sets meetings and visits for self and subordinates with international customers Ensures that all international treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of treasury products and services Stay abreast of market and product developments in the area and update International Treasury Sales team and superiors. Manages and maintains a well-motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behavior to ensure a good name in the market. Continuous Improvement:Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Monitors performance of direct repartee's and guide them in managing their performance by providing appropriate feedback. Identifies related areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br>Education And Experience Requirements<br><br>Bachelors / Masters (Masters preferred), preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology. MBA, CFA, or a related professional certification is a plus. Minimum 15 years treasury sales experience, preferably with corporate sales exposure in the Gulf. Excellent oral and written communication skills in English and Arabic (preferable). Exceptional presentation skills. Good MS Office skills (Word, Excel, Power Point). Good knowledge of a wide range of treasury products. Analytical and problem-solving skills coupled with decision making ability. A strong customer service orientation with exceptional knowledge of Customer Relationship Management (CRM). Must be able to work effectively under market pressures whilst maintaining risk control and limit compliance. Proven marketing and sales skills. Understanding of the relevant laws, regulations and practices. Good interpersonal skills. Ability to motivate and lead teams from diverse cultural backgrounds. Undoubted ethical awareness and conscious of risks being undertaken. Profit and results driven. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.</p><br><p>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.&nbsp;</p><br><br>Job Description<br><br><p><strong>Sales &amp; Business Development</strong></p><br><ul><li>Proactively identify, develop and convert new business opportunities for the hotel.</li><li>Conduct regular sales calls, client visits, presentations, site inspections and business meetings.</li><li>Develop new accounts and continuously expand the hotel's customer base.</li><li>Promote the hotel's rooms, long-stay accommodation, F&amp;B facilities, meeting spaces, events and other services.</li><li>Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets.</li><li>Identify opportunities to increase room nights, average rate, total revenue and overall account production.</li><li>Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries.</li><li>Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.</li></ul><p><strong>Account Management</strong></p><br><ul><li>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts.</li><li>Build and maintain strong relationships with key decision-makers and business partners.</li><li>Conduct regular account reviews and identify opportunities for increased production.</li><li>Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system.</li><li>Monitor account performance and take corrective action where production is below expectations.</li><li>Develop long-term partnerships that generate repeat and incremental business.</li></ul><p><strong>Corporate &amp; MICE Sales</strong></p><br><ul><li>Identify and pursue opportunities within the Corporate and MICE segments.</li><li>Handle enquiries for meetings, conferences, group accommodation, events and corporate functions.</li><li>Prepare and follow up on proposals, quotations and contracts.</li><li>Negotiate rates and commercial terms within approved hotel guidelines.</li><li>Coordinate group requirements and ensure accurate communication of client expectations to relevant departments.</li><li>Conduct hotel site inspections and presentations for potential clients and event organizers.</li><li>Follow up on lost business and identify opportunities to convert future business.</li></ul><p><strong>Revenue &amp; Commercial Performance</strong></p><br><ul><li>Support the achievement of the hotel's overall revenue and business objectives.</li><li>Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities.</li><li>Recommend appropriate sales strategies based on market conditions and account performance.</li><li>Monitor competitor activities, market trends, pricing and new business opportunities.</li><li>Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales.</li><li>Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.</li></ul><p><strong>Client Relationship &amp; Customer Service</strong></p><br><ul><li>Maintain a high level of professionalism in all client interactions.</li><li>Understand client requirements and recommend appropriate hotel products and services.</li><li>Ensure client expectations are clearly communicated and followed through from enquiry to completion.</li><li>Handle client concerns and complaints promptly and coordinate with relevant departments for resolution.</li><li>Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business.</li><li>Provide excellent after-sales service to ensure client satisfaction and retention.</li></ul><p><strong>Sales Administration &amp; Reporting</strong></p><br><ul><li>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities.</li><li>Update the CRM/sales system regularly and accurately.</li><li>Prepare weekly and monthly sales activity reports.</li><li>Monitor account production against targets and provide updates to the Assistant&nbsp;Sales Manager/Director of Sales.</li><li>Assist in preparing sales forecasts, market reports and account plans.</li><li>Maintain an organized database of existing and prospective clients.</li><li>Ensure all sales documentation, contracts and correspondence are completed accurately and on time.</li></ul><p><strong>Internal Coordination</strong></p><br><ul><li>Work closely with Reservations, Revenue Management, Front Office, F&amp;B, Events, Finance and Operations.</li><li>Ensure all confirmed business is properly communicated and handed over to the relevant departments.</li><li>Participate in sales and commercial meetings and contribute market intelligence and business leads.</li><li>Support Marketing and Communications initiatives by providing market insights and sales opportunities.</li><li>Coordinate with Accor regional/global sales resources and relevant business partners where applicable.</li></ul><p><strong>Market Intelligence</strong></p><br><ul><li>Monitor competitor hotels, their rates, promotions, facilities and sales activities.</li><li>Identify emerging market segments, companies and business opportunities in Doha.</li><li>Maintain strong knowledge of the local corporate, government, travel trade and MICE market.</li><li>Share relevant market intelligence with the Sales leadership team.</li><li>Identify opportunities arising from new companies, projects, events and developments in the market.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred.</li><li>Minimum 2–3 years of experience in hotel sales, preferably within a branded or international hotel environment.</li><li>Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred.</li><li>Proven track record of achieving sales targets and generating new business.</li><li>Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage.</li><li>Experience managing corporate accounts and developing long-term client relationships.</li><li>Experience preparing proposals, quotations and negotiating commercial terms.</li><li>Knowledge of hotel sales processes, revenue principles and market segmentation.</li><li>Experience using CRM systems, Opera or other hotel systems is an advantage.</li><li>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p><strong>Your team and working environment:</strong></p><br><p><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity.&nbsp; A home away from home.&nbsp; Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Sales Manager - Leisure. The Sales Manager will be responsible for driving leisure business to Raffles &amp; Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia. The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands positioning as leading luxury destinations in Doha.</p><p>Key Responsibilities:</p><ul><li>Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia</li><li>Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers</li><li>Identify new business opportunities in key leisure source markets</li><li>Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies</li><li>Ensure accurate rate loading, promotions, and content across all distribution platforms.</li><li>Represent Raffles &amp; Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events</li><li>Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.</li><li>Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.</li><li>Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business</li><li>Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts</li><li>Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will you bring to this role?</p><ul><li>Minimum 3 5 years of experience in leisure sales within luxury hotel/s and/or resort/s</li><li>Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR</li><li>Strong understanding of global luxury travel distribution and advisor networks</li><li>Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers</li><li>Middle East market experience preferred</li><li>Excellent negotiation, presentation, and relationship-management skills</li><li>Fluent in English; additional languages are a strong advantage</li><li>Strong commercial and strategic mindset with a focus on luxury revenue growth</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>

Job Summary The Marketing & Social Media Manager is responsible for developing and implementing integrated marketing and social media strategies that strengthen brand awareness, increase customer engagement, generate leads, and support business growth. The role manages marketing campaigns, digital channels, content creation, brand positioning, and performance reporting.<br>Key Responsibilities Develop and execute annual marketing and social media strategies aligned with business objectives. Plan and manage digital and traditional marketing campaigns across relevant channels. Create and maintain a social media content calendar. Manage the company’s social media accounts and ensure consistent, timely publishing. Oversee the creation of engaging content, including posts, videos, graphics, advertisements, and promotional materials. Maintain consistent brand identity, tone of voice, and messaging across all channels. Monitor comments, messages, reviews, and online conversations and ensure timely responses. Plan and manage paid advertising campaigns on platforms such as Meta, Google, Linked In, Tik Tok, and others. Conduct market, competitor, customer, and industry trend analysis. Coordinate with graphic designers, photographers, content creators, agencies, influencers, and other service providers. Develop campaigns that generate qualified leads and support sales and revenue targets. Manage marketing budgets and monitor campaign expenditure. Track performance using analytics tools and prepare regular management reports. Measure campaign results against agreed KPIs and recommend improvements. Support events, partnerships, product launches, promotions, and corporate communications. Monitor brand reputation and support communication during sensitive situations. Ensure marketing content complies with company policies, brand guidelines, and applicable regulations. Stay updated on digital marketing trends, platform changes, and emerging technologies. <br> Qualifications and Experience Bachelor’s degree in Marketing, Communications, Business Administration, Media, or a related field. Minimum 5 years of relevant marketing and social media experience, including supervisory or managerial responsibility. Demonstrated experience in developing marketing strategies and managing integrated campaigns. Strong knowledge of social media platforms, content planning, paid advertising, and digital analytics. Experience managing marketing budgets, agencies, suppliers, and external partners. Proficiency in tools such as Meta Business Suite, Google Analytics, Google Ads, and social media management platforms. Knowledge of SEO, email marketing, CRM systems, and content-management systems is an advantage. Arabic and English proficiency is preferred. Skills and Competencies Strategic planning and commercial awareness. Leadership and team-management skills. Strong writing, editing, and communication abilities. Creativity and attention to detail. Analytical and data-driven decision-making. Campaign and project-management skills. Budget management and vendor negotiation. Ability to manage multiple priorities and meet deadlines. Customer-focused and results-oriented approach. Ability to work effectively in a fast-paced environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Sales Engineer is responsible to bridge the gap between technical expertise and salesmanship. The role is responsible for promoting and selling complex technical products or services to clients by providing technical knowledge, solutions, and support throughout the sales process to help clients make informed purchasing decisions.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Engage with clients to understand their needs, challenges, and technical requirements.</p><br> <p>Demonstrate how the products or services can meet the client's needs and solve their problems.</p><br> <p>Design customized solutions based on client requirements, utilizing the capabilities of the products or services.</p><br> <p>Provide expert advice and recommendations to clients, helping them understand how the products or services align with their objectives.</p><br> <p>Collaborate with the sales team to create detailed proposals that outline the technical aspects of the solution, including specifications, costs, and benefits.</p><br> <p>Train clients on how to use and implement the products or services effectively.</p><br> <p>Offer post-sales technical support, addressing any technical questions or issues that arise.</p><br> <p>Coordinate with technical teams to customize and integrate products to fit the client's specific needs.</p><br> <p>Build and maintain strong relationships with clients, addressing their concerns and ensuring satisfaction.</p><br> <p>Stay updated on industry trends, competitors, and emerging technologies to position products effectively.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Collaborate with the sales, marketing, and technical teams to ensure a cohesive approach in presenting solutions to clients.</p><br> <p>Conduct product demonstrations and presentations to showcase the features and benefits to potential clients.</p><br> <p>Assist in negotiations, answering technical queries, and finding middle ground to close deals.</p><br> <p>Create technical documentation, such as manuals and guides, to assist clients with product implementation.</p><br> <p>Provide valuable feedback to product development teams based on client interactions and market insights.</p><br> <p>Support the sales team by providing technical insights and collaborating on sales strategies.</p><br> <p>Educate clients on industry trends, best practices, and how products can help them stay competitive.</p><br> <p>Troubleshoot technical issues, finding solutions to challenges clients might encounter.</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficiency in understanding and explaining complex technical products or services to clients.</p><br> <p>In-depth knowledge of the features, functionalities, and applications of the products or services you're selling.</p><br> <p>Ability to analyze client needs and challenges and offer tailored technical solutions.</p><br> <p>Strong verbal and written communication skills to explain technical concepts to both technical and non-technical audiences.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Corporate Sales L2<br>Group Sales L2<br>Leadership<br>Quality<br>Resilience<br>Sales Planning L2<br>Sales Strategies L2<br>Sales Technical Support L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering or Marketing<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Sales Manager (Corporate) and build your career with us.</p><br><br>Job Description<br><br><p>The job description includes but not limited to the below:</p><br><ul><li>Responsible for driving corporate business revenue in the hotel by securing new accounts, retaining and growing existing corporate clients.</li><li>Develop and execute a proactive corporate sales strategy aligned with the hotel’s overall revenue and marketing plan.</li><li>Identify, target and prospect new corporate accounts and establish relationships.</li><li>Working closely with internal departments to ensure delivery of service standards and maximising profitability.</li><li>Attend industry events, trade shows, road-shows, client visits, site inspections to promote the hotel and secure business.</li><li>Maintain a robust sales pipeline of qualified leads; manage follow-up, proposals, negotiations and contract closures.</li><li>Monitor market trends, competitor activities, demand spikes and identify new opportunity segments.</li><li>Develop and nurture relationships with existing corporate clients, ensuring repeat business and account growth.</li><li>Deliver regular account reviews, forecasting, and check-in meetings with key stakeholders.</li><li>Work closely with Revenue Management to optimise pricing, packaging and yield strategies for corporate business.</li><li>Create and submit proposals, contracts, amendments; ensure all bookings are properly documented and turned over to operations.</li><li>Ensure accurate and timely reporting of sales activities, pipeline status, forecasts, monthly/quarterly results to senior management.</li><li>Liaise with Marketing team to develop targeted campaigns, promotional offers, and sales collateral for the corporate segment.</li><li>Work cross-functionally with F&amp;B and other departments to tailor offers to corporate clients.</li><li>Represent the hotel externally (industry associations, corporate networking events) to raise visibility and brand in the market.</li><li>Keep abreast of hospitality industry trends in the corporate sector developments and apply insights into strategy.</li><li>Maintain professional presentation, high level of service orientation, and uphold the hotel’s luxury brand standards.</li></ul><br>Qualifications<br><br><ul><li>High school Diploma or University Degree</li><li>Minimum 3-5 years of corporate sales experience in a luxury hotel</li><li>Proficient in MS Office programs</li><li>Excellent communication, negotiation and presentation skills to engage C-level clients and decision-makers.</li><li>Strategic thinker with strong analytical skills, self-motivated, and able to operate in fast-paced luxury environment.</li></ul><br>Additional Information<br><br><p>The position requires Arabic speaking skills and local market experience</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales &amp; marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities&nbsp;<br>• Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities&nbsp;<br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Role Overview We are seeking a highly analytical and performance-oriented Digital Marketing & Performance Specialist who understands the science behind digital engagement and paid advertising.<br>This role is not limited to content posting. It requires a professional who understands how algorithms work, how audiences respond to digital stimuli, how ad auction systems function, and how to systematically optimize campaigns to drive measurable commercial results.<br>The successful candidate will be responsible for driving traffic, engagement, and revenue across Qatar Living’s digital ecosystem using structured experimentation, data analysis, and behavioral marketing principles.<br>Key Responsibilities1. Performance Marketing & Paid Media Management Plan, execute, and optimize paid campaigns across Google Ads, Meta, Linked In, Tik Tok, and other relevant platforms Manage bidding strategies (CPC, CPM, CPA) and optimize for cost efficiency and performance Improve Quality Score, Ad Relevance Score, and engagement metrics Continuously reduce Cost per Acquisition (CPA) and increase Return on Ad Spend (ROAS)<br>2. Data Analytics & Performance Optimization Analyze campaign data and user behavior using analytics tools (Google Analytics, Tag Manager, Meta Business Suite, etc.) Track and report on KPIs including CTR, CPA, ROAS, CAC, LTV, and conversion rates Build structured A/B testing frameworks for creatives, copy, targeting, and landing pages Interpret performance insights and translate them into actionable growth strategies<br>3. Behavioral Marketing & Audience Insights Apply behavioral psychology principles (social proof, urgency, authority, scarcity) into campaigns Segment audiences based on user behavior and intent Optimize conversion funnels to improve user journey and retention Identify friction points and implement improvements to increase conversions<br>4. Funnel Development & Marketplace Growth Drive acquisition and engagement across Qatar Living verticals (Jobs, Properties, Vehicles, Deals, etc.) Develop retargeting and lookalike audience strategies Support revenue-generating campaigns aligned with commercial objectives Collaborate with Sales and Product teams to maximize advertiser performance<br>5. SEO & Digital Optimization Implement SEO best practices to increase organic visibility Optimize landing pages for higher conversion rates Support technical and content improvements in collaboration with the technology team<br>Qualifications & Experience Bachelor’s degree in Marketing, Business, Communications, or related field3–6 years of experience in performance marketing or digital growth roles Proven experience managing paid advertising budgets with measurable ROIStrong understanding of digital ad auction systems and optimization mechanics Advanced knowledge of analytics and performance tracking tools Experience in marketplace, classified platforms, or e-commerce environments is preferred<br>Core Competencies Data-driven decision making Strong analytical and critical thinking skills Commercial awareness and revenue focus Structured experimentation mindset High ownership and accountability Ability to operate in a fast-paced digital environment<br>Key Performance Indicators (KPIs) Traffic growth across verticals Reduction in CPAImprovement in ROASConversion rate optimization Revenue contribution from digital campaigns Campaign efficiency and budget performance

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br>Work alongside leaders who inspire, guide, and empower teams—because greatness happens together.<br>As a <strong>Sales Excellence Lead for Qatar</strong>, you will have an unparalleled 360-degree view of the business in Qatar. You will partner directly with the General Manager to drive critical business operations, while also collaborating closely with the Leadership Team to shape and execute the agenda for success. Your insights and influence will help steer strategy, optimize performance, and create impact across multiple business priorities.<br>In this pivotal role, you enable the Country Leadership Team to proactively manage the business, identify and address risks early, and support sales teams in pursuing strategic opportunities and accurately reflecting business performance in tools and reporting systems. You will play an instrumental part in enabling operational excellence and elevating partnership between sales, enablement, and leadership.<br>At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.<br><br><br><b>Responsibilities</b><br><ul><li>You will define and drive predictable rhythm of the connection (RoC), and lead efforts to improve the RoC cadence across the region. You’ll guide sales and consumption strategies, and put in place prioritized sales plays.</li><li>You will build relationships with sales, consumption, and support managers, and use data-driven insights to identify where coaching may be needed. You’ll drive the adoption of plans to create new habits among sales, consumptions, and support teams.</li><li>You will drive the optimization and improvement of sales, consumption, and support team capabilities. You’ll also partner with leaders to remove sales and consumption roadblocks, increase customer face time, and enhance seller effectiveness.</li><li>You will leverage and develop reporting and analytical capabilities to create data-based insights for sellers and managers. And you’ll drive efforts to ensure sales and consumption adhere to processes and standards, helping hold managers accountable when necessary.</li></ul><br><b>Qualifications</b><br><p><strong><span>Required/Minimum Qualifications</span></strong></p><br><ul><li>8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field<ul><li>OR equivalent experience.</li></ul></li><li>5+ years of experience using data to drive business outcomes or inform business decisions.</li><li>5+ years of experience managing relationships with stakeholders, clients, and/or customers.</li></ul><p><strong><span>Preferred Qualifications</span></strong></p><br><ul><li>Bachelor's Degree in a related field.</li><li>5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.</li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Sales Manager (Corporate) and build your career with us.</p><br><br>Job Description<br><br><p>The job description includes but not limited to the below:</p><br><ul><li>Responsible for driving corporate business revenue in the hotel by securing new accounts, retaining and growing existing corporate clients.</li><li>Develop and execute a proactive corporate sales strategy aligned with the hotel’s overall revenue and marketing plan.</li><li>Identify, target and prospect new corporate accounts and establish relationships.</li><li>Working closely with internal departments to ensure delivery of service standards and maximising profitability.</li><li>Attend industry events, trade shows, road-shows, client visits, site inspections to promote the hotel and secure business.</li><li>Maintain a robust sales pipeline of qualified leads; manage follow-up, proposals, negotiations and contract closures.</li><li>Monitor market trends, competitor activities, demand spikes and identify new opportunity segments.</li><li>Develop and nurture relationships with existing corporate clients, ensuring repeat business and account growth.</li><li>Deliver regular account reviews, forecasting, and check-in meetings with key stakeholders.</li><li>Work closely with Revenue Management to optimise pricing, packaging and yield strategies for corporate business.</li><li>Create and submit proposals, contracts, amendments; ensure all bookings are properly documented and turned over to operations.</li><li>Ensure accurate and timely reporting of sales activities, pipeline status, forecasts, monthly/quarterly results to senior management.</li><li>Liaise with Marketing team to develop targeted campaigns, promotional offers, and sales collateral for the corporate segment.</li><li>Work cross-functionally with F&amp;B and other departments to tailor offers to corporate clients.</li><li>Represent the hotel externally (industry associations, corporate networking events) to raise visibility and brand in the market.</li><li>Keep abreast of hospitality industry trends in the corporate sector developments and apply insights into strategy.</li><li>Maintain professional presentation, high level of service orientation, and uphold the hotel’s luxury brand standards.</li></ul><br>Qualifications<br><br><ul><li>High school Diploma or University Degree</li><li>Minimum 3-5 years of corporate sales experience in a luxury hotel</li><li>Proficient in MS Office programs</li><li>Excellent communication, negotiation and presentation skills to engage C-level clients and decision-makers.</li><li>Strategic thinker with strong analytical skills, self-motivated, and able to operate in fast-paced luxury environment.</li></ul><br>Additional Information<br><br><p>The position requires Arabic speaking skills and local market experience</p><br> </div>

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Com mais de 100 hotéis premiados pelo mundo, o Ritz-Carlton Ladies and Gentlemen cria experiências excepcionais que acompanham os hóspedes muito após a estadia. Atraindo os melhores profissionais de hotelaria do mundo, que selecionam memórias duradouras, acreditamos que todo mundo alcança o sucesso quando tem a possibilidade de exercer criatividade, gentileza e compaixão.<br><br>Todos os dias, estabelecemos o padrão para um serviço de luxo especial prestado em todo o mundo, nos orgulhando de proporcionar excelência nos cuidados e no conforto de nossos hóspedes.<br><br>Seu papel será o de assegurar que os “padrões ouro” do The Ritz-Carlton sejam atendidos com a maior elegância e cuidado todos os dias. Estes padrões são a base do The Ritz-Carlton e nos orientam a melhorar a cada dia. Eles servem como fundação, e nossa crença na cultura interna que leva ao sucesso que rendeu a reputação do The Ritz Carlton como líder global em hotelaria de luxo. Como parte do nosso time, você aprenderá e demonstrará estes padrões ouro, que incluem nossa promessa para com os funcionários, nossa crença fundamental e nosso valores de atendimento. Nossa promessa para você é que oferecemos a chance de ter orgulho do seu trabalho e de quem trabalha com você.<br><br>Ao entrar para o The Ritz-Carlton, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.<br><br>Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.<br><br>Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader dans le secteur de l'hôtellerie de luxe. En tant que membre de notre équipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employés, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilité d'éprouver de la fierté à l'égard de votre travail et de vos collègues.<br><br>En intégrant l'équipe Ritz-Carlton, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will manage the overall marketing process of all treasury products to international clients (excluding MENA region). The incumbent will manage the process of generating profitable International Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Implements and leads the Group’s strategies to position its treasury as a major player in the international treasury segment. Develop/ creates Key Performance Indicators (KPIs) created for the purpose of systematic performance monitoring and quality measurement purposes for the Desk and monitor their achievements. Is involved in the setting and responsible for the achievement of set targets/ objectives, business growth and expansion for the International Treasury Sales Unit. Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency from the desk. Implements KPI’s and best practices for Senior Vice President Treasury Sales International role. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Customer (Internal & External):Builds and maintains strong and effective relationships with all other related units to achieve the International Treasury Sales goals/objectives. Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. Maintains relationships with key International clients To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Ensures compliance to the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue. Develops new international relationships, within the delegated authority, and subsequently act as the main focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing international relationships. Liaises with the International Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to delivering requisite training to International Corporate Banking staff on the treasury products and services that are provided by the Group. Maintains the database for international treasury customers, ensuring its timely update after contact with potential and current QNB customers. Networks with International customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group’s profile in the market. Is involved in the product development process, in coordination with the SVP, Treasury Structured Products and Derivatives. Monitors and enhances the product development process, provide timely update to the EVP, Group Treasury Sales on customer needs and new market opportunities. Sets meetings and visits for self and subordinates with international customers Ensures that all international treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of treasury products and services Stay abreast of market and product developments in the area and update International Treasury Sales team and superiors. Manages and maintains a well-motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behavior to ensure a good name in the market. Continuous Improvement:Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Monitors performance of direct repartee's and guide them in managing their performance by providing appropriate feedback. Identifies related areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br>Education And Experience Requirements<br><br>Bachelors / Masters (Masters preferred), preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology. MBA, CFA, or a related professional certification is a plus. Minimum 15 years treasury sales experience, preferably with corporate sales exposure in the Gulf. Excellent oral and written communication skills in English and Arabic (preferable). Exceptional presentation skills. Good MS Office skills (Word, Excel, Power Point). Good knowledge of a wide range of treasury products. Analytical and problem-solving skills coupled with decision making ability. A strong customer service orientation with exceptional knowledge of Customer Relationship Management (CRM). Must be able to work effectively under market pressures whilst maintaining risk control and limit compliance. Proven marketing and sales skills. Understanding of the relevant laws, regulations and practices. Good interpersonal skills. Ability to motivate and lead teams from diverse cultural backgrounds. Undoubted ethical awareness and conscious of risks being undertaken. Profit and results driven. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

<ul><li>Execute product placement and displays in accordance with company guidelines and planograms.</li><li>Ensure that products are prominently displayed to maximize visibility and sales.</li><li>Monitor stock levels, product expiration dates, and replenishment needs.</li><li>Collaborate with inventory teams to maintain optimal inventory levels and minimize stockouts.</li><li>Implement merchandising strategies developed by the Team Leader to align with business goals and product launches.</li><li>Follow planograms and guidelines for effective product presentation.</li><li>Assist in coordinating and executing in-store promotional activities, including displays, signage, and product demonstrations.</li><li>Communicate promotional details to store personnel for effective customer engagement.</li><li>Maintain visual merchandising standards, including window displays, signage, and store layouts.</li><li>Ensure compliance with brand guidelines and seasonal themes.</li><li>Ensure that product quality and presentation meet company standards and customer expectations.</li><li>Report any quality issues to the Team Leader for resolution.</li><li>Monitor and report on sales performance, including sales trends, inventory turnover, and product performance.</li><li>Provide feedback and recommendations to the Team Leader based on data analysis.</li><li>Interact with customers in a friendly and professional manner.</li><li>Address customer inquiries and concerns, providing product information as needed.</li><li>Adhere to safety and health regulations in all merchandising activities.</li><li>Maintain a safe and organized work environment, following safety protocols.</li><li>Actively approach and engage with customers to promote assigned FMCG products.</li><li>Demonstrate product features, provide samples, and communicate key selling points.</li><li>Persuasively explain product benefits to influence customer purchase decisions.</li><li>Highlight ongoing offers, promotions, and bundle deals to increase upselling.</li><li>Collect and report customer feedback and competitive intelligence to the Team Leader.</li><li>Support execution of marketing campaigns by ensuring accurate and attractive in-store promotion setup.</li><li>Build and maintain strong working relationships with store staff to ensure product visibility and cooperation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent (Bachelor's degree in a related field is a plus)</p></li><li><p>Previous experience in merchandising or a related role, preferably within the FMCG industry</p></li><li><p>A minimum of 1 – 3 years of experience in the same capacity</p></li><li><p>Strong attention to detail and organizational skills</p></li><li><p>Basic understanding of visual merchandising techniques</p></li><li><p>Good communication and interpersonal skills</p></li><li><p>Confident, approachable, and customer-service oriented</p></li><li><p>Willingness to work flexible hours, including weekends and holidays if required</p></li></ul>