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Citi bank
Qatar - Doha
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><br><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><br><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p>Responsibilities are organized across six core leadership pillars:</p><br><br><p><b>1. Strategic Leadership</b></p><br><br><ul><li><p>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</p><br><br></li><li><p>Expand market and client wallet share; broaden the client solutions portfolio across all segments</p><br><br></li><li><p>Navigate a complex matrix environment, aligning stakeholders across competing priorities</p><br><br></li><li><p>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</p><br><br></li><li><p>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</p><br><br></li><li><p>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</p><br><br></li></ul><p><b>2. Business & Revenue Growth</b></p><br><br><ul><li><p>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</p><br><br></li><li><p>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</p><br><br></li><li><p>Oversee the end-to-end Services business, including sales, product, operations and technology teams</p><br><br></li><li><p>Work closely with the Services Operations Head to advance the business agenda</p><br><br></li><li><p>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</p><br><br></li><li><p>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</p><br><br></li></ul><p><b>3. Client Engagement</b></p><br><br><ul><li><p>Serve as the primary client engagement head for all Services business across the three markets</p><br><br></li><li><p>Generate active, senior-level client interactions and build strategic, long-term client relationships</p><br><br></li><li><p>Deploy optimal service solutions tailored to client needs across all segments and business lines</p><br><br></li><li><p>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</p><br><br></li><li><p>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</p><br><br></li><li><p>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</p><br><br></li></ul><p><b>4. Risk & Governance</b></p><br><br><ul><li><p>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</p><br><br></li><li><p>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</p><br><br></li><li><p>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</p><br><br></li><li><p>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</p><br><br></li><li><p>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</p><br><br></li><li><p>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</p><br><br></li></ul><p><b>5. Stakeholder & External Engagement</b></p><br><br><ul><li><p>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</p><br><br></li><li><p>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</p><br><br></li><li><p>Represent Citi externally at industry associations, forums, congresses, conferences and committees</p><br><br></li><li><p>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</p><br><br></li><li><p>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</p><br><br></li></ul><p><b>6. People & Culture</b></p><br><br><ul><li><p>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</p><br><br></li><li><p>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</p><br><br></li><li><p>Develop the next generation of Services leadership within the organization</p><br><br></li><li><p>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</p><br><br></li><li><p>Engage employees meaningfully in the broader business strategy and organizational direction</p><br><br></li><li><p>Foster a strong control environment and risk-aware culture at all levels of the team</p><br><br></li></ul><br><p><b>What We're Looking For</b></p><br><br><p><b>Essential Requirements</b></p><br><br><p>Candidates must be able to demonstrate the following:</p><br><br><ul><li><p><b>15+ years</b> of work experience in the financial services industry, including <b>10+ years</b> at a senior managerial level</p><br><br></li><li><p><b>Deep transaction banking expertise</b> — cash management, trade services and/or custody products</p><br><br></li><li><p><b>Proven success</b> leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L)</p><br><br></li><li><p><b>Strong risk and governance track record</b> — credit, operational, conduct and compliance risk management</p><br><br></li><li><p><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</p><br><br></li><li><p><b>Strong Balance Sheet understanding</b> and familiarity with risk and finance frameworks at a legal entity level</p><br><br></li><li><p><b>Experience managing dynamic, diverse and cross-functional teams</b> across geographies</p><br><br></li><li><p><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</p><br><br></li><li><p><b>Executive-level communication skills</b> — written and verbal, for internal and external audiences including regulators, clients and senior management</p><br><br></li><li><p><b>Fluency in English</b> (both written and verbal).</p><br><br></li><li><p><b>University degree</b> (Bachelor's minimum required)</p><br><br></li></ul><br><p><b>Preferred & Advantageous Experience</b></p><br><br><p>The following experience would strengthen a candidate's profile:</p><br><br><ul><li><p>Prior <b>GCC or broader MEA market experience</b> in a senior Services or transaction banking leadership role</p><br><br></li><li><p><b>Master's degree</b> in Business, Finance or a related field</p><br><br></li><li><p><b>Arabic language proficiency</b> (spoken and/or written)</p><br><br></li><li><p><b>Digital transformation and fintech engagement</b> experience within a financial institution</p><br><br></li><li><p><b>Established regulatory relationships</b> with GCC central banks, supervisors or government institutions</p><br><br></li><li><p><b>Legal Vehicle governance experience</b> and familiarity with managing a banking legal entity</p><br><br></li><li><p><b>Track record of gaining Senior Management buy-in</b> for and executing country-level growth strategies</p><br><br></li></ul><br><p><b>Skills & Competencies</b></p><br><br><p><b>Why This Role? Development & Career Value</b></p><br><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><br><p><b>What you will gain:</b></p><br><br><ul><li><p><b>Multi-market franchise leadership</b> — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</p><br><br></li><li><p><b>Regulatory & governance expertise</b> — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</p><br><br></li><li><p><b>Innovation & digital agenda</b> — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</p><br><br></li><li><p><b>Senior leadership network</b> — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</p><br><br></li><li><p><b>Integrative thinking development</b> — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</p><br><br></li><li><p><b>Career acceleration</b> — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</p><br><br></li></ul><br><p><i><b>Location flexibility:</b> This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i></p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
Qatar - Doha
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be part of senior leadership responsible for independently leading and managing the Strategy Development team under Strategy and Business development department. Responsibilities include owning, leading, managing and executing the portfolio of strategy assignments for group wide business/ support divisions or countries across QNB Group’s international network with minimal supervision. These would be managing the full portfolio of strategy assignments such as full-scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategies. The incumbent will also be responsible to support any specific requests and mandates coming from the Executive Management, including GCEO interviews, Board presentations and public documents.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Responsible for managing the portfolio of Group-wide strategy assignments (domestic & international) Develop metrics and key performance indicators (KPIs) for performance measurement and monitoring purposes related to assigned strategy and implementation projects on a periodic basis Own and lead the development as well as review of the financial plan for strategy assignments Assist the SEVP and EVP in identifying, analyzing and monitoring issues that impact or could affect the profitability, growth and productivity of the organization (domestic & international). Implements KPI’s and best practices for Senior Vice President, Strategy Development. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Own, lead and manage the portfolio of Group-wide strategy assignments such as full scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategy development Ensure the integration of internal and external customer needs and requirements within the strategy assignments and implementation projects Lead the interactions with senior internal customers from business divisions, support divisions or country GMs for strategy assignments and implementation projects to ensure smooth management and alignment of deliverables Act as a reliable competent contact partner to all business, support divisions as well as country GMs within the delivery of strategy assignments and implementation projects Manage other Group Strategy-related activities and mandates, such as supporting yearly business planning, performance management, development of strategic plans across QNB Group, GCEO interviews, Board presentations and preparation of other public documents as requested Internal (Processes, Products, Regulatory): Obtain mandates, input and project brief on dedicated strategy assignment and implementation projects from SEVP and EVP Align scope, direction and deliverables of strategy assignments and implementation projects with EVP Strategy & Business Development Lead multiple strategy projects simultaneously and supervise all project phases Develop and prepare set up of specific strategy assignments or implementation projects in terms of content, scope, structure, deliverables, timing, resources and work plans Manage project teams on a day-to-day basis to provide guidance, direction and supervision to the project teams to ensure timely high quality and impact delivery Guide the Vice Principal Strategy Development in the development of hypothesis formulation, analyses, market sizing and baselining exercises, formulation of frameworks and strategic recommendations as well as conclusions Review, discuss and align project deliverables with the project teams Assist the EVP Strategy & Business Development in reviewing and providing feedback on the performance of the project team, as well as the section’s overall performance on a regular basis and making recommendations as necessary Supervise the Strategy Development team as established by the Group. These tasks include participating in the management of all HR issues related to the team such as: team performance, absence management, training needs identification and other requests Constantly endeavor to implement industry best practice standards within the development of strategic recommendations and governance frameworks. Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes. Manage recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission. Manage strong/effective relationships with related departments/units to achieve the Group’s objectives<br><br>Continuous Improvement<br><br> Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues Learning & Knowledge: Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills Assess performance of direct reports and provide regular feedback on their development (including recognizing strengths and providing challenges) Demonstrate ability to provide the team with support, direction and vision, including motivating people to perform, listening to people Maintain a high level of knowledge about banking processes, regulations, and generally accepted operating practices. Research industry topics and react by recommending changes to products, services, and systems - Possess a superior knowledge of strategy and business development techniques/ tools and methodologies including various strategic frameworks, concepts and practices Complete all mandatory training or seminars provided by the Bank, in order to attain and maintain the required levels of competence Carry out other similar duties that can be defined within the broad functional job and functional responsibilities outlined above. These may include providing all necessary training to the department staff and handling special missions assigned by the management Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelors / Masters (Masters preferred) and MBA from leading academic institution Minimum 15 years work experience with a demonstrable track record of at least 7 years in a strategy development role and most recently as a Senior Manager, either from top-tier strategy consulting firms such as McKinsey & Co, BCG, Bain & Co, Booz & Co, Oliver Wyman, Roland Berger etc. or from a similar environment of a well-renowned international financial services institution Demonstrated career development and progress, together with excellent team leadership skills and potential Proven track record and substantial management experience in managing and leading strategy assignments from concept to implementation High degree of analytical and methodological-conceptual skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
Qatar - Doha
Job Summary:The Factory/Production Manager is responsible for overseeing the entire marble factory production process and material management, ensuring efficient workflow, high-quality output, timely delivery, and compliance with safety and operational standards. The role focuses on planning, organizing, and controlling production operations to meet company targets while optimizing resources and reducing costs.<br>Key Responsibilities1. Production Planning & Operations Plan, schedule, and coordinate daily and weekly production activities. Ensure timely execution of cutting, polishing, edging, fabrication, and finishing processes. Monitor production output to meet delivery timelines and customer requirements. Optimize machinery utilization and minimize production downtime. Selection of material that is suitable and in sufficient quantity that can cover the project needs.2. Quality Control Implement and monitor quality standards for marble slabs, tiles, and customized items. Conduct regular inspections to ensure products meet company and client specifications. Take corrective actions on defects, rework, and non-conformance issues.3. Team Management Supervise and lead production supervisors, machine operators, technicians, and labor workforce. Assign tasks, monitor performance, and ensure proper training for staff. Promote teamwork, discipline, and safety practices across the production floor.4. Machinery & Maintenance Coordinate preventive and corrective maintenance for cutting machines, polishing lines, CNC machines, and other equipment. Ensure maximum machine efficiency and minimize breakdowns. Work with the maintenance team to schedule servicing and repair tasks.5. Inventory & Material Management Monitor raw materials, consumables, and tools required for production. Ensure accurate stock levels of marble blocks, slabs, adhesives, blades, and other items. Coordinate with procurement for timely replenishment of materials. Selection of material quality that is suitable to each order needs. Decides the suitable and economic resources to be used in fabrication.6. Health, Safety & Compliance Ensure compliance with industry safety standards and factory regulations. Implement safety protocols and conduct training for workers. Maintain a clean, organized, and safe working environment.7. Reporting & Documentation Prepare daily/weekly/monthly production reports. Maintain records of production output, wastage, machine performance, and workforce productivity. Provide analysis and recommendations for improving efficiency and reducing costs. Provide detailed cost for price estimates in pricing stage especially for decorative works. Provide standard fabrication costing with continuous updates. Provide estimate duration for production process in pricing stage. Provide detailed schedule of production for each project after award of the works.<br>KPIs:1- Customer Order Cycle Time Reduction of the total duration from order placement to final delivery, ensuring customer satisfaction Achieving a competitive advantage in utilization of resources increasing productivity Increase the customer acquisition rate.2- Cost Per Unit Manufactured Reducing and monitoring of the total direct and indirect costs to produce a one unit (cutting, profiling, polishing, sawing and treatment…etc.), serving as a foundational metric for pricing strategies and cost control. Increasing the opportunity to compete in the market.3- Waste Management & Percentage reduction Maintain and reduce the waste percentage in fabrication to the percentage planned. Re-usage and/or Re-sale of the waste and transformation to end product. (Recycling of wastage) Reduction of scrap percentage, recycling and turning to revenue.4- Equipment readiness and maintenance cost Machineries and equipment periodical maintenance management and efficiency. Reduction of maintenance cost.
Qatar - Doha
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for helping in conducting/managing the compliance function for the Group’s domestic Strategic and supervisory activities on a pro-active basis covering both Business and Regulatory domestic activities of all Business divisions & Subsidiaries operating in the State of Qatar. All efforts should be made to identify and assess the compliance risks associated with domestic activities of Business and Operations divisions & Local Subsidiaries in light of applicable regulations of QCB, QFMA, QFCRA, QE and any other applicable statutory requirements, Group policies/procedures and industry standards and best practices<br><br>Main Responsibilities<br><br>Shareholder & Financial<br><br>Assist in identifying and assess the Regulatory Compliance risk involved in the activities of Business and Operations divisions & Local Subsidiaries conducted by QNB Group in the state of Qatar and provide the strategic and supervisory vision and directions and solutions to both Domestic and Operations regulatory compliance departments and thereby reduce the risk of regulatory sanctions, which could result in financial losses/penal actions and the associated damage of reputation of QNB Group Assist in promoting cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Implements KPI’s and best practices for Senior Associate, Domestic Operations & Support Regulatory Compliance Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. <br><br>Customer (Internal & External)<br><br>Assist the senior manager Strategy and Supervision in Setting-up the compliance strategy for the domestic activities including both Business and Operations. Assist the Senior manager Strategy and Supervision in identifying the strategic issues and the related solutions resulting from the performance of the tasks/activities as per the Group’s annual compliance plan for the domestic activities of Business and Operations divisions & Local Subsidiaries to provide assurance to the Group Board Audit & Compliance Committee, the Board and Executive Management on the adequacy and effectiveness of the policies, procedures systems and controls in place to ensure compliance with the relevant laws/ regulations impacting the domestic activities of Group’s Business divisions & Subsidiaries Assist in Providing timely feedback and support to the VP Domestic Compliance Strategy and Supervision and the EVP Domestic Compliance on ad hoc matters, short or mid-terms projects to achieve the Group Compliance objectives as and when directed. Participate in managing, guiding and instructing all direct report staff to ensure meeting individual and departmental objectives and monitor their compliance with internal policies, rules and code of ethics and conduct. Assist to provide all the necessary support to Group Compliance business & Operations departments to achieve their objectives related to the domestic activities in line with the regulatory requirements as and when required. Assist to Provide information/inputs with regards to the Strategic plans on the domestic activities of Group’s Business and operations Divisions & Local Subsidiaries to the VP Domestic Compliance Strategy and Supervision, the EVP Domestic Compliance and to the Group Chief Compliance Officer in the former’s absence to resolve the related strategic queries/issues raised by the regulatory authorities including but not limited to the following:Qatar Central Bank. Qatar Financial Market Authority Qatar Exchange. Qatar Financial Centre Regulatory Authority. Other government bodies in Qatar like Ministries and General Authorities. On quarterly basis, collect/provide input data and information of the strategic activities performed related to all Business and operations divisions & Local Subsidiaries to the Chief Domestic Compliance in order to construct Management reports by the Group Chief Compliance Officer to the Group Board Audit and Compliance Committee and Executive Management. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. <br>Internal (Processes, Products, Regulatory)<br><br>Participate in building and maintaining the Compliance Self-Assessment Framework related to Qatar operations and activities. Participate in building the Compliance annual and Strategic Training and Awareness Plans, materials and technologies. Assist in establishing the Risk Mapping register and update it periodically. Participate in preparing the Compliance Annual and Mid-Term plan. Assist to build the new methodologies and automated tools related to the Compliance Self-Awareness Questionnaires. Participate in the periodic review the compliance strategy based on the most recent risk assessments and change in priorities. Assisting in build and enhance the outsourcing framework and establish the key control monitoring tools and checklists covering this function. Assist the senior analyst to assess and evaluate QNB Divisions & Local Branches considering the yearly KPIs related to Group Compliance. Assist in performing regular and comprehensive compliance risk assessment for all domestic activities of Business and Operations divisions and high-level assessment of the domestic subsidiaries to provide inputs to the annual Group Compliance plan. Assist to execute approved Group compliance annual plan related to the strategic initiatives within Business and Operations divisions & Subsidiaries and inform the senior analyst Strategy and Supervision of any deviation of meeting the assigned target dates along with the reasons for the deviations. Participate to provide, as and when required, impact assessment studies on the domestic activities of business and Operations divisions & Local subsidiaries of QNB Group due to new laws and regulatory requirements issued/received. Assist to Review the compliance-monitoring program developed for domestic activities and subsidiaries in light of regulatory changes and applicable best practices. Participate in promoting employees awareness of compliance issues by conducting in-house trainings in conjunction with Training Department for all employees with aim to promote an effective bank-wide compliance culture and educates/encourages managers and staff to be aware of the benefits of ethical conduct and compliance. Participate in the development of training materials/programs (both in English and Arabic) with focus on the domestic compliance issues such as but not limited to Code of Ethics, the concept of “Chinese Walls” and “Whistle Blowing” to prevent insider trading, fraud in addition to fostering the concept of “need to know” to manage “Conflict of Interest”. Assist in updating the Group Compliance policy manual/ charter in light of changes in regulatory requirements affecting the domestic activities of Group’s business divisions & Subsidiaries, by provision of relevant inputs to the incumbent’s superiors. Participate in the implementation of new systems to enhance/augment the Group’s compliance efforts, and subsequent enhancements to the same, in conjunction with the vendor support team and the Group’s IT personnel. Support the VP Domestic Compliance Strategy and Supervision, the VP Domestic Business Regulatory Compliance and the VP Domestic Operations Regulatory Compliance and their teams and act as a backup in their absence as and when required. Participate in special assignments, projects and investigations as and when required. Submit draft reports to VP of Domestic Compliance Strategy, Supervision, and Chief Domestic Compliance on the activities performed within the division. Assist the VP of Domestic Compliance Strategy and Supervision in managing the affairs of the Domestic Compliance function. <br><br>Learning & Knowledge<br><br>Maintain very good understanding of all relevant laws, regulations, policies/ procedures and applicable best practices pertaining to the domestic activities of Group’s Business divisions & Subsidiaries. Be fully aware and up-to-date on all Central Bank & Financial Market Authority rules and regulations, maintain register for laws and regulation, and ensure they are reflected in the related policies and procedures as appropriate. Diverse knowledge of Corporate, Retail, Private and Investment Banking and familiar with the Mutual Funds, Investment Products, Financial Services (Brokerage, Custody, Advisory, Managing Investment and Issuance). Sound knowledge of the objectives, main roles, and prudential controls of the regulatory authorities mainly QCB, QFMA and QFCRA in addition to the regulatory framework and structure, relationship and regulatory environment in the state of Qatar. <br><br>Legal, Regulatory, And Risk Framework Responsibilities<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. <br><br>Other<br><br>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>Bachelor degree with professional qualifications such as /CIA/CCO/CISI. A minimum of 2 years’ experience in a major banking institution or in a consultancy firm. Generation and application of unique business insights and opportunities. Have a great capacity for both analysis and synthesis. Sound interpretation ability of the banking and financial services laws and regulations Good oral and written communication skills (including reports/letters writing) in English and Arabic. Ability to analyse the impact of changes in the relevant regulations on the Group’s compliance risk profile for domestic activities of Business divisions & Subsidiaries. Good judgments and criticism abilities with abilities to drive solutions that serves the domestic business divisions and subsidiary’s needs. Ability to identify and render advice on compliance related issues pertaining to the Group’s domestic activities of Business and Operations divisions & Subsidiaries. Ability to ensure complete and proper implementation of QCB,QFMA,QFCRA regulations and other relevant regulatory pronouncements. Ability to build and maintain good relationship with Business divisions, Subsidiaries and regulatory authorities. Sound knowledge of investment and banking policies, procedures, corporate governance regulations and best practice pertaining to compliance, to the extent these relate to the domestic activities of the Group’s divisions & Subsidiaries. Personal integrity and self-management. Self-starter with project management skills. Literate with MS Office; Professional in Access, Excel, Word and Power Point<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate