Public relations delegate Jobs
3536 Jobs Found
Qatar - Doha
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Relations Executive, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Oversee guest services operations: Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience Manage department administration: Lead budgeting, forecasting, policy enforcement, and special projects to support operational effectiveness Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Qatar - Doha
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Relations Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Four Seasons Hotel Riyadh
Qatar - Qatar
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who We Look For:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job Description:</h4>
<p>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p>
<h4>Essential Functions:</h4>
<ul>
<li>Greet guests by name, describe selected items to the guest using interesting and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal according to established time standards.</li>
<li>Breakdown, clean and set up room service tables, condiment set-ups, flatware, dishware, and room service side stations.</li>
<li>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.</li>
<li>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.</li>
<li>Take guest orders in the absence of order taker.</li>
<li>Plate and prepare small food items.</li>
<li>Perform other tasks or projects as assigned by management.</li>
<li>Assist with service of food items.</li>
<li>Assist with set-up and cleaning of operational areas.</li>
<li>Assist with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.</li>
<li>Assist to clean private bars, private bar carts and storerooms.</li>
<li>Able to stock and replenish ice for guest rooms.</li>
<li>Respect the privacy of all guest rooms.</li>
<li>Keep breakage of items to a minimum.</li>
<li>Report any unusual incidents, persons or items found or seen on the guest floors.</li>
<li>Respond properly in any hotel emergency or safety situation.</li>
<li>Assist server to transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.</li>
<li>Greet guests and be able to provide thorough description of food and beverage items.</li>
<li>Coordinate tray and table removal.</li>
</ul>
<h4>Preferred Qualifications and Skills:</h4>
<ul>
<li>1-2 years of experience in related field.</li>
<li>Excellent command of English; Arabic is an advantage.</li>
<li>Passion for luxury hospitality and an eye for details.</li>
</ul>
<h4>Our Offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture with diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work Authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
Four Seasons Hotel Riyadh
Qatar - Qatar
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who We Look For:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job Description:</h4>
<p>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p>
<h4>Essential Functions:</h4>
<ul>
<li>Greet guests by name, describe selected items to the guest using interesting and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal according to established time standards.</li>
<li>Breakdown, clean and set up room service tables, condiment set-ups, flatware, dishware, and room service side stations.</li>
<li>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.</li>
<li>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.</li>
<li>Take guest orders in the absence of order taker.</li>
<li>Plate and prepare small food items.</li>
<li>Perform other tasks or projects as assigned by management.</li>
<li>Assist with service of food items.</li>
<li>Assist with set-up and cleaning of operational areas.</li>
<li>Assist with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.</li>
<li>Assist to clean private bars, private bar carts and storerooms.</li>
<li>Able to stock and replenish ice for guest rooms.</li>
<li>Respect the privacy of all guest rooms.</li>
<li>Keep breakage of items to a minimum.</li>
<li>Report any unusual incidents, persons or items found or seen on the guest floors.</li>
<li>Respond properly in any hotel emergency or safety situation.</li>
<li>Assist server to transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.</li>
<li>Greet guests and be able to provide thorough description of food and beverage items.</li>
<li>Coordinate tray and table removal.</li>
</ul>
<h4>Preferred Qualifications and Skills:</h4>
<ul>
<li>1-2 years of experience in related field.</li>
<li>Excellent command of English; Arabic is an advantage.</li>
<li>Passion for luxury hospitality and an eye for details.</li>
</ul>
<h4>Our Offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture with diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work Authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
Qatar - Doha
The Hotel<br><br>Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.<br><br>Our Mission<br><br>Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.<br><br>Guiding Principles<br><br>Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility<br><br>Scope of Position<br><br>Assistant Manager – Spa Operations is responsible for, but not limited to, overseeing the spa & wellness operations.<br><br>Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. Ensure that all standards of LQE, MOQA and Forbes are followed consistently. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Responsible for the daily operations of the Spa & Wellness including guest and colleagues’ interactions. Plan the rosters of Spa Concierge and attendants strategically based on operation needs. Taking Spa reservations and attending to guest enquiries when necessary. Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa & Wellness.<br><br>Customer Focus<br><br>Dealing with guest enquiries via phone, email and face to face. Ensure that all guest enquiries are taken care of within 12 hours. Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability. In the absence of Senior Director of Spa & Wellness, meet up with VIPs, journalists and invited guests. Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.<br><br>Colleague Relations<br><br>Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs). Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly. Monthly training plans to be sent to Learning & Development Manager.<br><br>Administrative Duties<br><br>Responsible for end of month spa retail inventory and submit to Senior Director of Spa & Wellness. Assist with Month End Closing reports in the absence of Senior Director of Spa & Wellness. Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times. Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products. To upkeep the Guest Database in Spa Soft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.<br><br>Additional Duties<br><br>Engineering<br><br>Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound & Sustainable guidelines. <br><br>Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
Qatar - Doha
The Hotel<br><br>Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.<br><br>Our Mission<br><br>Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.<br><br>Guiding Principles<br><br>Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility<br><br>Scope of Position<br><br>Assistant Manager – Spa Operations is responsible for, but not limited to, overseeing the spa & wellness operations.<br><br>Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. Ensure that all standards of LQE, MOQA and Forbes are followed consistently. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Responsible for the daily operations of the Spa & Wellness including guest and colleagues’ interactions. Plan the rosters of Spa Concierge and attendants strategically based on operation needs. Taking Spa reservations and attending to guest enquiries when necessary. Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa & Wellness.<br><br>Customer Focus<br><br>Dealing with guest enquiries via phone, email and face to face. Ensure that all guest enquiries are taken care of within 12 hours. Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability. In the absence of Senior Director of Spa & Wellness, meet up with VIPs, journalists and invited guests. Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.<br><br>Colleague Relations<br><br>Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs). Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly. Monthly training plans to be sent to Learning & Development Manager.<br><br>Administrative Duties<br><br>Responsible for end of month spa retail inventory and submit to Senior Director of Spa & Wellness. Assist with Month End Closing reports in the absence of Senior Director of Spa & Wellness. Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times. Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products. To upkeep the Guest Database in Spa Soft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.<br><br>Additional Duties<br><br>Engineering<br><br>Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound & Sustainable guidelines. <br><br>Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
Qatar - Doha
The Hotel<br><br>Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.<br><br>Our Mission<br><br>Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.<br><br>Guiding Principles<br><br>Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility<br><br>Scope of Position<br><br>Assistant Manager – Spa Operations is responsible for, but not limited to, overseeing the spa & wellness operations.<br><br>Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. Ensure that all standards of LQE, MOQA and Forbes are followed consistently. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Responsible for the daily operations of the Spa & Wellness including guest and colleagues’ interactions. Plan the rosters of Spa Concierge and attendants strategically based on operation needs. Taking Spa reservations and attending to guest enquiries when necessary. Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa & Wellness.<br><br>Customer Focus<br><br>Dealing with guest enquiries via phone, email and face to face. Ensure that all guest enquiries are taken care of within 12 hours. Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability. In the absence of Senior Director of Spa & Wellness, meet up with VIPs, journalists and invited guests. Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.<br><br>Colleague Relations<br><br>Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs). Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly. Monthly training plans to be sent to Learning & Development Manager.<br><br>Administrative Duties<br><br>Responsible for end of month spa retail inventory and submit to Senior Director of Spa & Wellness. Assist with Month End Closing reports in the absence of Senior Director of Spa & Wellness. Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times. Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products. To upkeep the Guest Database in Spa Soft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.<br><br>Additional Duties<br><br>Engineering<br><br>Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound & Sustainable guidelines. <br><br>Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
Qatar - Doha
The Hotel<br><br>Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.<br><br>Our Mission<br><br>Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.<br><br>Guiding Principles<br><br>Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility<br><br>Scope of Position<br><br>Assistant Manager – Spa Operations is responsible for, but not limited to, overseeing the spa & wellness operations.<br><br>Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. Ensure that all standards of LQE, MOQA and Forbes are followed consistently. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Responsible for the daily operations of the Spa & Wellness including guest and colleagues’ interactions. Plan the rosters of Spa Concierge and attendants strategically based on operation needs. Taking Spa reservations and attending to guest enquiries when necessary. Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa & Wellness.<br><br>Customer Focus<br><br>Dealing with guest enquiries via phone, email and face to face. Ensure that all guest enquiries are taken care of within 12 hours. Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability. In the absence of Senior Director of Spa & Wellness, meet up with VIPs, journalists and invited guests. Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.<br><br>Colleague Relations<br><br>Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs). Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly. Monthly training plans to be sent to Learning & Development Manager.<br><br>Administrative Duties<br><br>Responsible for end of month spa retail inventory and submit to Senior Director of Spa & Wellness. Assist with Month End Closing reports in the absence of Senior Director of Spa & Wellness. Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times. Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products. To upkeep the Guest Database in Spa Soft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.<br><br>Additional Duties<br><br>Engineering<br><br>Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound & Sustainable guidelines. <br><br>Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
Qatar - Doha
Additional Information<br><br>Job Number 26103469<br><br>Job Category Engineering & Facilities<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 5 years' experience in managing engineering and maintenance related area; technical training in HVAC-R/electrical/plumbing.<br><br>and<br><br> 4-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major.<br><br>CORE WORK ACTIVIITES<br><br>Supporting management of Property Operations <br><br> Supervises distribution of repair work orders. Ensures property policies are administered fairly and consistently. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Establishes and maintains open, collaborative relationships with employees. Monitors timeliness and quality of completion of repair work orders. Supervises Engineering and related areas in absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and order or purchase new equipment, supplies, and furnishings. Supervises the day to day operations of Engineering and related departments.<br><br>Maintaining Property Standards<br><br> Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Maintains accurate logs and records as required. Operates generators and fire pumps as necessary. Provides emergency response services 24/7. Repairs equipment (e.g., refrigeration, laundry) as necessary. Ensures all employees have the proper supplies, equipment and uniforms.<br><br>Ensuring Exceptional Customer Service<br><br> Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Sets a positive example for guest relations.<br><br>Conducting Human Resources Activities<br><br> Helps train employees in safety procedures. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Communicates performance expectations in accordance with job descriptions for each position. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Solicits employee feedback. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><b><u>Our Team:</u></b></p><br><br><br><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. </p><br><br><br><p><b><u>Who We Look For:</u></b> </p><br><br><br><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. </p><br><br><br><p><b><u>Job Description:</u></b></p><br><br><p><br>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p><br><br><br><p><b> Essential Functions:</b></p><br><br><ul><li><p>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards</p><br><br></li><li><p>Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests</p><br><br></li><li><p>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals</p><br><br></li><li><p>Take guest orders in the absence of order taker</p><br><br></li><li><p>Plate and prepare small food items</p><br><br></li><li><p>Perform other tasks or projects as assigned by management</p><br><br></li><li><p>Assist with service of food items</p><br><br></li><li><p>Assist with set-up and cleaning of operational areas</p><br><br></li><li><p>Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed</p><br><br></li><li><p>Assist to clean private bars, private bar carts and storerooms.</p><br><br></li><li><p>Able to stock and replenish ice for guest rooms.</p><br><br></li><li><p>The ability to respect the privacy of all guest rooms.</p><br><br></li><li><p>The ability to keep breakage of items to a minimum.</p><br><br></li><li><p>The ability to report any unusual incidents, persons or items found or seen on the guest floors.</p><br><br></li><li><p>The ability to respond properly in any hotel emergency or safety situation.</p><br><br></li><li><p>In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality. </p><br><br></li><li><p>Greet guests and be able to provide thorough description of food and beverage items. </p><br><br></li><li><p>Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal.</p><br><br></li><li><p>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. </p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. </p><br><br></li><li><p>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards</p><br><br></li><li><p>Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests</p><br><br></li><li><p>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals</p><br><br></li><li><p>Take guest orders in the absence of order taker</p><br><br></li><li><p>Plate and prepare small food items</p><br><br></li><li><p>Perform other tasks or projects as assigned by management</p><br><br></li><li><p>Assist with service of food items</p><br><br></li><li><p>Assist with set-up and cleaning of operational areas</p><br><br></li><li><p>Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed</p><br><br></li></ul><br><br><p><b> Preferred Qualifications and Skills</b></p><br><br><ul><li><p>1-2 years of experience in related field</p><br><br></li><li><p>Excellent command in English, Arabic is an advantage</p><br><br></li><li><p>Service Passion for Luxury Hospitality and have an eye to details.</p><br><br></li></ul><br><p><b><u>Our Offering:-</u></b> </p><br><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid annual home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b><u> Work Authorization:-</u></b> </p><br><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b><u> Learn more about employment with Four Seasons:-</u></b></p><br><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>
Qatar - Doha
Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Managerial:<br><br>Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&B outlets. Support the outlet manager in monitoring the monthly P&L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.<br><br>Colleague Relations<br><br>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha’s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.<br><br>Guest Relations<br><br>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.
Qatar - Doha
Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Managerial:<br><br>Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&B outlets. Support the outlet manager in monitoring the monthly P&L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.<br><br>Colleague Relations<br><br>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha’s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.<br><br>Guest Relations<br><br>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.
International Schools Partnership
Qatar
<h2 class="h5">Job description</h2>
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<br><p><span><b>Job Description</b></span></p><br><br><br><br><p><b>Teacher Assistant</b></p><br><br><p><b>Job Description</b></p><br><br><p><b>Type: </b>Permanent</p><br><br><p><b>Department:</b> Academic</p><br><br><p><b>Line Manager:</b> Head of Year</p><br><br><p><b>Functional Reporting</b>: N/A</p><br><br><p>______________________________________________________________________________</p><br><br><p><b>Key Duties and Areas of Responsibility</b></p><br><br><ul><li>Contributes appropriately with lesson planning and assessment processes including the organization and management of books/files for individual children.</li><li>Supporting children across the curriculum, often with a particular focus on maths, reading and writing</li><li>Giving extra help to children with special needs or those for whom English is not their first language</li><li>Helping to develop programmes of learning activities and adapting appropriate materials</li><li>Motivating and encouraging pupils</li><li>Assisting with marking and correcting work</li><li>Attending meetings and reviews</li><li>Helping with school events, trips and activities</li><li>Prepares materials or equipment for class lessons, group work or for individual children.</li><li>Leads & assists groups of children or individuals with their tasks.</li><li>Reads stories to groups of children.</li><li>Prepares any ICT equipment (for example: computers, iPad, digital camera, DVD, Bee Bot, etc.).</li><li>Accompanies children on visits.</li><li>Comforts young distressed and vulnerable children in accordance with safeguarding procedures.</li><li>Prepares Art and Craft materials and/or tidy them away.</li><li>Mounts and displays children’s work appropriately.</li><li>Supervises children using the cloakroom (toilet)/playtimes/start time and home times especially at transition times.</li><li>Labels and stores equipment appropriately.</li><li>Laminates and/or photocopy materials/resources.</li><li>Take part, on a daily basis, in the Rota which provides supervision in the playground at playtimes and supervise at transition times especially at start time and home time</li><li>Maintains confidentiality about personal details revealed by the children</li><li>Reports incidents to Teacher and or Head of Early Years in accordance with the Safeguarding Policy</li><li>Maintains and promotes the School’s professional reputation.</li></ul><br><p><b>Bus Supervisor (When applicable)</b></p><br><br><ul><li>Transport children to school by picking-up children at assigned stops; instructing children when it is safe to board the vehicle; established loading and unloading procedures,</li><li>Maintains safe conditions while traveling by enforcing safety and discipline rules and following all vehicle and driving laws as outlined by the School & DoT</li><li>Complete daily all pre-and post-trip inspections for safety and security by inspecting and documenting the vehicle logs prior to completing daily shift.</li><li>Implement emergency plan in the event of an accident; appropriately administer to the needs of the members on-board, administer first-aid, and complete accident report and documentation for all accidents or incidents that occur in the bus.</li><li>Take daily attendance of students </li><li>Physically check the bus after every trip to be sure that no child is left behind</li><li><span>Provide assistance to students in fastening their seatbelts and ensure that they are properly strapped in throughout the journey. </span>Insures all students are seated at all times on the bus</li><li><span>Oversee student behavior within the bus and intervene during untoward incidents such as bullying</span></li><li>Reports any delays in pickup/drop off to parents</li><li><span>Prepare reports such as attendance, schedules and student</span></li></ul><p><b>Health and Safety</b></p><br><br><ul><li>Emphasizes the importance of safety in all areas of the curriculum, communicating to the pupils the importance of a responsible attitude towards personal safety, the safety of others and respect for The Hamilton International School’s property and equipment</li><li>Perform playground duties on time and with due diligence to safeguard Hamilton students</li></ul><ul><li>Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities</li><li>Assist in implementing all policies and rules governing student life and conduct</li><li>Ensure that, all the necessary health and safety rules and procedures are being followed</li><li>Maintain an awareness of all the health and safety measures to be taken when in school</li></ul><br><p><b>Position Requirements</b></p><br><br><p><b>Education:</b> Bachelor’s Degree from any recognised University </p><br><br><p><b>Experience:</b></p><br><br><ul><li>Minimum 5 years of school experience as teacher assistant</li><li>Child Care and Protection training (Provided during induction)</li></ul><p><b>Language</b>:</p><br><br><ul><li>English is mandatory</li></ul><br><p><b>Required Skills and Knowledge </b></p><br><br><p><b>Competencies: </b></p><br><br><ul><li>Good oral and written communication skills</li><li>Willing attitude to be a part of the school team</li><li>Strong sense of professionalism</li><li>Safeguarding and welfare of children</li><li>Excellent communication skills and command of the English language, in spoken and written form</li><li>A collaborative team-player with excellent interpersonal skills</li><li>Behavior management</li></ul><p><b>Attributes</b></p><br><br><ul><li>Empathetic listener</li><li>Integrity and confidentiality</li><li>Internationally minded</li><li>Emotional intelligence</li><li>Intercultural awareness, creative</li><li>Flexible and a can-do attitude</li></ul><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>
Mandarin Oriental Hotel Group
Qatar - Doha
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.</p><p><strong>Departmental:</strong></p><p><strong>Managerial:</strong> Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&B outlets. Support the outlet manager in monitoring the monthly P&L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.</p><p><strong>Colleague Relations:</strong></p><p>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.</p><p><strong>Guest Relations:</strong></p><p>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.</p></div></section>
Prosperity Consultants
Qatar
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<p>Handle all transactions with the Ministry of Interior, Ministry of Labour, and other government authorities.</p><p>Process visas, QID, labour, and company-related applications.</p><p>Follow up on all government procedures until completion.</p><p>Ensure compliance with Qatar regulations.</p><p>Support both the Manpower Recruitment and Visa Consultancy departments.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Previous PRO experience in Qatar.</li><li>Fluent in Arabic and English (mandatory).</li><li>Strong knowledge of Qatar government procedures.</li><li>Valid Qatar driving licence is preferred.</li></ul><p><br></p></div>
Almana Group
Qatar
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<p>Job Summary</p><p><br></p><p>Assist the current PRO in completing all government-related transactions and official procedures required by the Legal Department. The role includes accompanying the PRO to ministries, government authorities, and other official entities to submit, collect, and follow up on legal and corporate documents, ensuring all processes are completed accurately, efficiently, and in compliance with applicable regulations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Assist and accompany the current PRO in handling transactions with ministries, government authorities, and other official entities.</li><li>Submit, collect, and follow up on legal and corporate documents.</li><li>Support the processing of licences, registrations, permits, attestations, and other government approvals.</li><li>Coordinate with the Legal Department to ensure timely completion of assigned tasks.</li><li>Perform other duties assigned by the Group Legal and Contracts Department Manager.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Minimum one (1) year of previous experience as a PRO.</li><li>Familiarity with the procedures and requirements of Qatari government ministries and authorities.</li><li>Good communication and organizational skills.</li><li>Valid Qatari driving licence.</li><li>English is a plus.</li></ul></div>
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<p><br>Summary:<br>We are looking for a dynamic Sales Executive to join our team. The Sales Executive will be responsible for generating leads, meeting sales goals, and building strong relationships with customers.</p>
<p>This position is based at Riviera Rayhaan by Rotana Doha.<br><br>Job Responsibility:<br>1. Actively seek out new sales opportunities through cold calling, networking, and social media.<br>2. Present, promote, and sell products/services to existing and prospective customers.<br>3. Establish, develop, and maintain positive business and customer relationships.<br>4. Achieve agreed upon sales targets and outcomes within schedule.<br>5. Coordinate sales effort with team members and other departments.<br>6. Analyze the market's potential, track sales, and status reports.<br>7. Keep abreast of best practices and promotional trends.<br>8. Continuously improve through feedback.<br><br>Candidate Requirements:<br>- Proven work experience as a Sales Executive or relevant role.<br>- Excellent knowledge of MS Office.<br>- Highly motivated and target driven with a proven track record in sales.<br>- Excellent selling, communication, and negotiation skills.<br>- Prioritizing, time management, and organizational skills.<br>- Relationship management skills and openness to feedback.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Wyndham Hotels and Resorts Inc
Qatar
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<ul><li><p>Identify and develop new business opportunities in corporate, government, leisure, airline, travel trade, and wholesale segments.</p><br></li><li><p>Conduct regular sales calls, client meetings, and site inspections to promote the hotel's products and services.</p><br></li><li><p>Build and maintain strong relationships with existing clients to encourage repeat business.</p><br></li><li><p>Prepare and present sales proposals, quotations, contracts, and agreements.</p><br></li><li><p>Negotiate rates and business terms within the hotel's approved pricing guidelines.</p><br></li><li><p>Promote guest rooms, meeting and event facilities, restaurants, and other hotel services.</p><br></li><li><p>Follow up on sales leads and convert inquiries into confirmed business.</p><br></li><li><p>Coordinate with Reservations, Revenue Management, Front Office, Banquet Operations, and Marketing to ensure seamless service delivery.</p><br></li><li><p>Maintain accurate client records and sales activities in the Customer Relationship Management (CRM) system.</p><br></li><li><p>Monitor competitor activities, market trends, and customer requirements.</p><br></li><li><p>Participate in trade shows, networking events, exhibitions, and sales missions.</p><br></li><li><p>Prepare daily, weekly, and monthly sales activity reports.</p><br></li><li><p>Ensure timely follow-up on client inquiries, quotations, and contracts.</p><br></li><li><p>Resolve client concerns promptly and professionally.</p><br></li><li><p>Meet individual sales targets and contribute to departmental revenue goals.</p><br></li><li><p>Comply with hotel policies, brand standards, and ethical business practices.</p><br></li><li><p>Perform other duties assigned by the Sales Manager or Director of Sales.</p><br></li></ul> </div>
Qatar
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<br> General Information <br>
<br> Ref # <br> 233241 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-09</span></li></ul><br>
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Qatar
<h2 class="h5">Job description</h2>
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<br> General Information <br>
<br> Ref # <br> 233241 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-09</span></li></ul><br>
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