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???? Welcome to Your Next Adventure!<br><br>The Category Manager Assistant supports the Category Manager in executing strategies for product selection, pricing, promotions, and inventory management within the grocery e-commerce dark store operations. This role requires keen market awareness, data analysis skills, and the ability to collaborate cross-functionally to optimize category performance and ensure product availability aligns with customer demand.<br><br>???? What You’ll Get Your Hands On<br><br>Assist in Category Strategy Execution:Support the implementation of category plans and strategies to drive sales growth, enhance product assortment, and improve market positioning. Product Selection and Online Merchandising:Collaborate with the Category Manager to select products, manage product lifecycle, and execute merchandising strategies for optimal online presentation. Supplier and Vendor Coordination:Assist in managing supplier relationships, coordinating product orders, and ensuring timely deliveries to maintain stock levels. Pricing and Promotions Support:Contribute to the development and execution of pricing strategies and promotional campaigns to boost sales and improve category margins. Inventory Monitoring and Stock Management:Monitor stock levels and coordinate with supply chain teams to prevent stockouts and overstock situations. Market and Competitor Analysis:Conduct market research and competitor analysis to identify trends, consumer needs, and opportunities for category expansion. Data Analysis and Reporting:Analyse sales data, track performance metrics, and generate reports to support decision-making and strategy adjustments. Cross-Functional Collaboration:Work closely with marketing, supply chain, and operations teams to ensure product availability, timely promotions, and a seamless customer experience. Product Content Management: Ensure accurate and engaging product descriptions, images, and specifications are maintained on the e-commerce platform.<br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor’s degree in business, Marketing, Supply Chain Management, or a related field.<br><br>Professional Experience<br><br>1–3 years of experience in category management, merchandising, or retail operations, preferably in the grocery or e-commerce industry. Familiarity with supplier coordination and inventory management.<br><br>Technical Expertise<br><br>Proficiency in Microsoft Office Suite (Excel, Power Point) and data analysis tools. Experience with e-commerce platforms and inventory management systems is a plus.<br><br>Communication And Collaboration<br><br>Strong verbal and written communication skills. Ability to work effectively in a fast-paced, team-oriented environment.<br><br>✨ Bonus Points If You Have<br><br>Detail-oriented and highly organized Analytical mindset with problem-solving abilities Proactive and self-motivated<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Category Manager Assistant supports the Category Manager in executing strategies for product selection, pricing, promotions, and inventory management within the grocery e-commerce dark store operations. This role requires keen market awareness, data analysis skills, and the ability to collaborate cross-functionally to optimize category performance and ensure product availability aligns with customer demand.<br><br>???? What You’ll Get Your Hands On<br><br>Assist in Category Strategy Execution:Support the implementation of category plans and strategies to drive sales growth, enhance product assortment, and improve market positioning. Product Selection and Online Merchandising:Collaborate with the Category Manager to select products, manage product lifecycle, and execute merchandising strategies for optimal online presentation. Supplier and Vendor Coordination:Assist in managing supplier relationships, coordinating product orders, and ensuring timely deliveries to maintain stock levels. Pricing and Promotions Support:Contribute to the development and execution of pricing strategies and promotional campaigns to boost sales and improve category margins. Inventory Monitoring and Stock Management:Monitor stock levels and coordinate with supply chain teams to prevent stockouts and overstock situations. Market and Competitor Analysis:Conduct market research and competitor analysis to identify trends, consumer needs, and opportunities for category expansion. Data Analysis and Reporting:Analyse sales data, track performance metrics, and generate reports to support decision-making and strategy adjustments. Cross-Functional Collaboration:Work closely with marketing, supply chain, and operations teams to ensure product availability, timely promotions, and a seamless customer experience. Product Content Management: Ensure accurate and engaging product descriptions, images, and specifications are maintained on the e-commerce platform.<br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor’s degree in business, Marketing, Supply Chain Management, or a related field.<br><br>Professional Experience<br><br>1–3 years of experience in category management, merchandising, or retail operations, preferably in the grocery or e-commerce industry. Familiarity with supplier coordination and inventory management.<br><br>Technical Expertise<br><br>Proficiency in Microsoft Office Suite (Excel, Power Point) and data analysis tools. Experience with e-commerce platforms and inventory management systems is a plus.<br><br>Communication And Collaboration<br><br>Strong verbal and written communication skills. Ability to work effectively in a fast-paced, team-oriented environment.<br><br>✨ Bonus Points If You Have<br><br>Detail-oriented and highly organized Analytical mindset with problem-solving abilities Proactive and self-motivated<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Category Manager Assistant supports the Category Manager in executing strategies for product selection, pricing, promotions, and inventory management within the grocery e-commerce dark store operations. This role requires keen market awareness, data analysis skills, and the ability to collaborate cross-functionally to optimize category performance and ensure product availability aligns with customer demand.<br><br>???? What You’ll Get Your Hands On<br><br>Assist in Category Strategy Execution:Support the implementation of category plans and strategies to drive sales growth, enhance product assortment, and improve market positioning. Product Selection and Online Merchandising:Collaborate with the Category Manager to select products, manage product lifecycle, and execute merchandising strategies for optimal online presentation. Supplier and Vendor Coordination:Assist in managing supplier relationships, coordinating product orders, and ensuring timely deliveries to maintain stock levels. Pricing and Promotions Support:Contribute to the development and execution of pricing strategies and promotional campaigns to boost sales and improve category margins. Inventory Monitoring and Stock Management:Monitor stock levels and coordinate with supply chain teams to prevent stockouts and overstock situations. Market and Competitor Analysis:Conduct market research and competitor analysis to identify trends, consumer needs, and opportunities for category expansion. Data Analysis and Reporting:Analyse sales data, track performance metrics, and generate reports to support decision-making and strategy adjustments. Cross-Functional Collaboration:Work closely with marketing, supply chain, and operations teams to ensure product availability, timely promotions, and a seamless customer experience. Product Content Management: Ensure accurate and engaging product descriptions, images, and specifications are maintained on the e-commerce platform.<br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor’s degree in business, Marketing, Supply Chain Management, or a related field.<br><br>Professional Experience<br><br>1–3 years of experience in category management, merchandising, or retail operations, preferably in the grocery or e-commerce industry. Familiarity with supplier coordination and inventory management.<br><br>Technical Expertise<br><br>Proficiency in Microsoft Office Suite (Excel, Power Point) and data analysis tools. Experience with e-commerce platforms and inventory management systems is a plus.<br><br>Communication And Collaboration<br><br>Strong verbal and written communication skills. Ability to work effectively in a fast-paced, team-oriented environment.<br><br>✨ Bonus Points If You Have<br><br>Detail-oriented and highly organized Analytical mindset with problem-solving abilities Proactive and self-motivated<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Category Manager Assistant supports the Category Manager in executing strategies for product selection, pricing, promotions, and inventory management within the grocery e-commerce dark store operations. This role requires keen market awareness, data analysis skills, and the ability to collaborate cross-functionally to optimize category performance and ensure product availability aligns with customer demand.<br><br>???? What You’ll Get Your Hands On<br><br>Assist in Category Strategy Execution:<br><br>Support the implementation of category plans and strategies to drive sales growth, enhance product assortment, and improve market positioning.<br><br>Product Selection And Online Merchandising<br><br>Collaborate with the Category Manager to select products, manage product lifecycle, and execute merchandising strategies for optimal online presentation.<br><br>Supplier And Vendor Coordination<br><br>Assist in managing supplier relationships, coordinating product orders, and ensuring timely deliveries to maintain stock levels.<br><br>Pricing And Promotions Support<br><br> Contribute to the development and execution of pricing strategies and promotional campaigns to boost sales and improve category margins.<br><br>Inventory Monitoring And Stock Management<br><br>Monitor stock levels and coordinate with supply chain teams to prevent stockouts and overstock situations.<br><br>Market And Competitor Analysis<br><br>Conduct market research and competitor analysis to identify trends, consumer needs, and opportunities for category expansion.<br><br>Data Analysis And Reporting<br><br>Analyse sales data, track performance metrics, and generate reports to support decision-making and strategy adjustments.<br><br>Cross-Functional Collaboration<br><br>Work closely with marketing, supply chain, and operations teams to ensure product availability, timely promotions, and a seamless customer experience.<br><br>Product Content Management<br><br>Ensure accurate and engaging product descriptions, images, and specifications are maintained on the e-commerce platform.<br><br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor’s degree in business, Marketing, Supply Chain Management, or a related field.<br><br>Professional Experience<br><br> 1–3 years of experience in category management, merchandising, or retail operations, preferably in the grocery or e-commerce industry. Familiarity with supplier coordination and inventory management.<br><br>Technical Expertise<br><br>Proficiency in Microsoft Office Suite (Excel, Power Point) and data analysis tools. Experience with e-commerce platforms and inventory management systems is a plus.<br><br>Communication And Collaboration<br><br>Strong verbal and written communication skills. Ability to work effectively in a fast-paced, team-oriented environment.<br><br>✨ Bonus Points If You Have<br><br>Category Management and Merchandising Support Supplier Coordination and Relationship Management Data Analysis and Reporting Pricing and Promotions Strategy Inventory and Stock Management Market Research and Competitor Analysis Cross-functional Team Collaboration. Product Content and E-commerce Platform Management Time Management and Organizational Skills<br><br>Personal Attributes<br><br>Detail-oriented and highly organized Analytical mindset with problem-solving abilities Proactive and self-motivated Strong communication and interpersonal skills Ability to adapt in a fast-paced and dynamic environment<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Category Manager Assistant supports the Category Manager in executing strategies for product selection, pricing, promotions, and inventory management within the grocery e-commerce dark store operations. This role requires keen market awareness, data analysis skills, and the ability to collaborate cross-functionally to optimize category performance and ensure product availability aligns with customer demand.<br><br>???? What You’ll Get Your Hands On<br><br>Assist in Category Strategy Execution:<br><br>Support the implementation of category plans and strategies to drive sales growth, enhance product assortment, and improve market positioning.<br><br>Product Selection And Online Merchandising<br><br>Collaborate with the Category Manager to select products, manage product lifecycle, and execute merchandising strategies for optimal online presentation.<br><br>Supplier And Vendor Coordination<br><br>Assist in managing supplier relationships, coordinating product orders, and ensuring timely deliveries to maintain stock levels.<br><br>Pricing And Promotions Support<br><br> Contribute to the development and execution of pricing strategies and promotional campaigns to boost sales and improve category margins.<br><br>Inventory Monitoring And Stock Management<br><br>Monitor stock levels and coordinate with supply chain teams to prevent stockouts and overstock situations.<br><br>Market And Competitor Analysis<br><br>Conduct market research and competitor analysis to identify trends, consumer needs, and opportunities for category expansion.<br><br>Data Analysis And Reporting<br><br>Analyse sales data, track performance metrics, and generate reports to support decision-making and strategy adjustments.<br><br>Cross-Functional Collaboration<br><br>Work closely with marketing, supply chain, and operations teams to ensure product availability, timely promotions, and a seamless customer experience.<br><br>Product Content Management<br><br>Ensure accurate and engaging product descriptions, images, and specifications are maintained on the e-commerce platform.<br><br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor’s degree in business, Marketing, Supply Chain Management, or a related field.<br><br>Professional Experience<br><br> 1–3 years of experience in category management, merchandising, or retail operations, preferably in the grocery or e-commerce industry. Familiarity with supplier coordination and inventory management.<br><br>Technical Expertise<br><br>Proficiency in Microsoft Office Suite (Excel, Power Point) and data analysis tools. Experience with e-commerce platforms and inventory management systems is a plus.<br><br>Communication And Collaboration<br><br>Strong verbal and written communication skills. Ability to work effectively in a fast-paced, team-oriented environment.<br><br>✨ Bonus Points If You Have<br><br>Category Management and Merchandising Support Supplier Coordination and Relationship Management Data Analysis and Reporting Pricing and Promotions Strategy Inventory and Stock Management Market Research and Competitor Analysis Cross-functional Team Collaboration. Product Content and E-commerce Platform Management Time Management and Organizational Skills<br><br>Personal Attributes<br><br>Detail-oriented and highly organized Analytical mindset with problem-solving abilities Proactive and self-motivated Strong communication and interpersonal skills Ability to adapt in a fast-paced and dynamic environment<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States.<br><br>We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale Gen AI Platform, a full stack product to build, test and deploy frontier AI agents.<br><br>Developing custom AI applications Building custom LLMsProviding high-quality training data for research and government institutions building LLMsDeveloping partnerships to foster regional talent growth and AI adoption<br><br>We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.<br><br>You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well.<br><br>Responsibilities: <br><br>Lead design workshops with the client to define custom AI solutions Scope out new AI application use cases across various government entities Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market) Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively Stay up to date with latest research in applied AI and training custom LLMsScope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution Give regular progress updates to the client and Global Public Sector leadership<br><br>Minimum Qualifications: <br><br>4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products Strong technical background (STEM degree) and/or experience building technical software products Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro) Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams<br><br>Nice to haves:<br><br>Coding experience (Python) Proficiency in Arabic, both written and spoken<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States.<br><br>We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale Gen AI Platform, a full stack product to build, test and deploy frontier AI agents.<br><br>Developing custom AI applications Building custom LLMsProviding high-quality training data for research and government institutions building LLMsDeveloping partnerships to foster regional talent growth and AI adoption<br><br>We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.<br><br>You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well.<br><br>Responsibilities: <br><br>Lead design workshops with the client to define custom AI solutions Scope out new AI application use cases across various government entities Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market) Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively Stay up to date with latest research in applied AI and training custom LLMsScope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution Give regular progress updates to the client and Global Public Sector leadership<br><br>Minimum Qualifications: <br><br>4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products Strong technical background (STEM degree) and/or experience building technical software products Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro) Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams<br><br>Nice to haves:<br><br>Coding experience (Python) Proficiency in Arabic, both written and spoken<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for providing various MIS reports on a timely manner to support management for their decision-making processes, coordination of external auditor/regulatory requirements and also to monitor business performance closely and take necessary actions. The incumbent will pprovide and support management with regular reports on progress towards special projects, targets, flagging variations and performing initial checks on reasons for under/over achievement on a case-by-case basis.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Perform and support in the preparation of impact assessment as a result of new or changes to International Financial Reporting Standards (IFRS) and the effect on QNB Group financial position and financial performance Support IFRS transition projects in coordination with other cross functional departments Support tax compliance projects (example) implementation of VAT Support external auditor expectations and other advisory consultants Support regulatory reviews and inspections, if any. Support the annual or periodical update of bank’s Medium Term Note Programme established in various international jurisdictions. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Assist in the preparation of quarterly and annual financial reporting timetable for external reporting. Assist in the preparation of annual QCB pack for QCB approval of audited financial statements. Implements KPI’s and best practices for Assistant Manager, Financial Business Support role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. Liaise with the Group’s IT Department to ensure MIS/ALCO reporting needs of the department are timely resolved/attended to, to the extent these are dependent on required system enhancements. Assist in the provision of timely and accurate information to the external and internal auditors and the Compliance function as and when required. Assist in the provision of timely and value added business support required from GFCD by other departments, branches and subsidiaries etc. Assist in the provision of timely reporting to Ministry of Finance and other regulators that may be requested from time to time. Support in the preparation of IFRS accounting conclusion memos and take steps to update/amend relevant policy and procedures within the bank’s accounting policies document. Internal (Processes, Products, Regulatory): Support in the development and enhancement of MIS tools and techniques to enable the management/the Board to monitor business performance closely and take timely corrective actions. Support in the oversight of financial analysis process and provide business support services to the branches and subsidiaries. Oversee the preparation and the timely communication of the quarterly and annual reporting cycles. Spearhead the preparation of variance analysis and exception reports for related management reviews, ensure efficient and smooth running of the data consolidation and report distribution processes. Ensure the preparation of segmental reports and submit the same to the management on periodic basis. Assist and/or participate in projects, as and when required. (example) Financial Due Diligence projects etc. Support in the analysis of M&A proposals and assess their impact on the Group’s balance sheet whenever a potential target is identified by Group Strategy or International Banking. Identify requirements for updating the MIS and other Risk Management systems and lead on the implementation. Review rating agency reports and support in the provision of data to rating agencies and other regulators. Support in the analysis of structured repo products and their internal reporting to senior management. Support in P&L income and expense analysis and monthly balance sheet proofing exercise.<br><br>Education & Experience Requirements<br><br> Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 4 years of relevant experience, preferably within a highly rated international bank. Chartered Accountancy, CPA, or ACCA qualified with a minimum of 2 years post qualifying experience.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br><br>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.<br><br>Join our Team<br><br>Work on a team that is built on mutual respect, collaboration, and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for. <br><br>Four Seasons Resort And Residences At The Pearl Qatar<br><br>This project includes 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>The Four Seasons Resort and Residences at The Pearl Qatar is looking for Public Area Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.<br><br>Essential Functions<br><br>Keep the lobby and restrooms neat, clean and well supplied. Spot clean all furniture and keep it in its proper place. Offer assistance to any guest in a courteous and friendly manner. Maintain a neat and clean personal appearance. Maintain all equipment and supplies and use them in a proper manner. Fold towels for restrooms. Respond properly in any hotel emergency or safety situation. Complete any project assigned by management and staff. Fill all wet products in both men's and women's locker rooms daily Roll bath towels and place on towel credenza and ensure it is replenished through out the day Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas. Performs floor care. Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble and brass. Cleans and shampoos carpet. Vacuums hallways and offices. Removes trash from designated areas and disposes trash in a central area Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper. Gives assistance to Guest Room Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests Provides genuine hospitality and recognition in the work area. Promotes hotel services and products Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately Reports any damages/repairs/maintenance needs Reports to your managers anything or anyone suspicious and a Health and Safety hazard Carries out any other cleaning duties as specified by your manager Works harmoniously and professionally with co-workers and hotel employees<br><br>Preferred Qualifications And Skills<br><br>Degree Holder, preferably in hotel & tourism management1-3 years of experience in related field Excellent command in English, Arabic is an advantage <br><br>Our Offering:-<br><br>Opportunities to build a successful career with global potential<br><br>Unique strong culture - diversity of 50 different nationalities<br><br>Living accommodation in a high quality, well-resourced apartment<br><br>Excellent Training and Development opportunities<br><br>Employee Recognition Programs<br><br>Complimentary nights at FS Hotels Worldwide<br><br>Paid annual home leave tickets<br><br>Complimentary meals in employee restaurants<br><br>Free transportation to work<br><br>Medical coverage<br><br> Work Authorization:-<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br> Learn more about employment with Four Seasons:-<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. - Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higherend buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. - Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. - Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. - Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. - Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. - Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. - Implements KPI’s and best practices for Retail Recovery Control. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, - Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. - Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. - Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. - Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders) Internal (Processes, Products, Regulatory): - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. - Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. - Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). - Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. - Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. - Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. - Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. - Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. - Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. - Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of restructuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. - Manage the public auctions process and ensure the independence over the selection and evaluation of bids. - Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. - In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Rescheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br>Education And Experience Requirements<br><br>Education & Experience Requirements: - Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 10 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are seeking a dynamic and enthusiastic Guest Relations Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the hospitality industry, learn from experienced professionals, and develop valuable skills in customer service and guest relations.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>Assist in greeting and welcoming guests upon arrival.</li><li>Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and courteously. </li><li>Support the Guest Relations team with daily operations, including check-ins, check-outs, and reservations.</li><li>Maintain accurate records of guest interactions and transactions.</li><li> Assist in coordinating guest activities and special events.</li><li>Contribute to the overall guest experience by ensuring a warm, friendly, and professional atmosphere.</li><li>Gather guest feedback and work with the team to implement improvements.</li></ul><br>Qualifications<br><br><ul><li>Currently enrolled in a Hospitality Management, Tourism, or related program.</li><li>Strong interpersonal and communication skills.</li><li>Positive attitude, enthusiastic, and eager to learn.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Proficiency in Microsoft Office Suite.</li><li>Previous customer service experience is a plus.</li></ul><br>Additional Information<br><br><p><strong>Your working environment:</strong></p><br><p>Alwadi Doha – MGallery Hotel Collection is a distinctive 5-star boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes drive from Hamad International Airport and 10 minutes from West Bay.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write, and together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor; visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, and dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.<br><br>Essential Functions<br><br>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals Take guest orders in the absence of order taker Plate and prepare small food items Perform other tasks or projects as assigned by management Assist with service of food items Assist with set-up and cleaning of operational areas Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed Assist to clean private bars, private bar carts and storerooms. Able to stock and replenish ice for guest rooms. The ability to respect the privacy of all guest rooms. The ability to keep breakage of items to a minimum. The ability to report any unusual incidents, persons or items found or seen on the guest floors. The ability to respond properly in any hotel emergency or safety situation. In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality. Greet guests and be able to provide thorough description of food and beverage items. Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals Take guest orders in the absence of order taker Plate and prepare small food items Perform other tasks or projects as assigned by management Assist with service of food items Assist with set-up and cleaning of operational areas Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed<br><br>Preferred Qualifications And Skills<br><br>1-2 years of experience in related field Excellent command in English, Arabic is an advantage Service Passion for Luxury Hospitality and have an eye to details.<br><br>Our Offering:-<br><br>Opportunities to build a successful career with global potential<br><br>Unique strong culture - diversity of 50 different nationalities<br><br>Living accommodation in a high quality, well-resourced apartment<br><br>Excellent Training and Development opportunities<br><br>Employee Recognition Programs<br><br>Complimentary nights at FS Hotels Worldwide<br><br>Paid annual home leave tickets<br><br>Complimentary meals in employee restaurants<br><br>Free transportation to work<br><br>Medical coverage<br><br> Work Authorization:-<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br> Learn more about employment with Four Seasons:-<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><b>What this job involves:</b><br><br><p>This position reports to the Facilities Manager and works as part of overall Facilities Team to manage range of soft services and provide necessary support to ensure efficient and effective running of site while managing team providing first line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, vending and food services. You will monitor and maintain office equipment and supplies while managing and maintaining regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. This role contributes to JLL's business objectives by conducting weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests through helpdesk interface with internal customers and actioning queries promptly in line with service level agreements, and maintaining JLL's reputation for excellence in corporate real estate services through seamless facilities management coordination and operational leadership with customer service excellence while managing daily health and safety issues through maintaining regular scheduled meetings and records of fire and safety teams, fire drills, safety equipment and training.</p><br><p><b>What your day-to-day will look like:</b></p><br><ul><li><p>Manage team providing first line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, vending and food services</p><br></li><li><p>Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors</p><br></li><li><p>Conduct weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained consistently</p><br></li><li><p>Manage Trouble Ticket (Remedy) requests through helpdesk interface with internal customers while actioning queries promptly per SLAs</p><br></li><li><p>Manage daily health and safety issues maintaining regular scheduled meetings and records of fire and safety teams/drills/equipment/training</p><br></li><li><p>Provide Travel/Visitors' support interfacing with locally approved hotels while assisting Client global travel and hotel managers</p><br></li><li><p>Assist in organizing internal and external Client events while managing quality of conferencing facilities</p><br></li><li><p>Manage food and kitchen facilities providing direction to housekeepers while raising purchase orders and managing Wiki pages</p><br></li><li><p>Report to Facilities Manager and work as part of overall Facilities Team to ensure efficient and effective running of site</p><br></li><li><p>Provide necessary support to ensure comprehensive assistant facilities management combining operational leadership with customer service excellence.</p><br></li></ul><p><b>Required Qualifications:</b></p><br><ul><li><p>Knowledge of Facilities/Office Services Coordinator role with previous experience working within high profile corporate environment</p><br></li><li><p>Previous reception or hospitality experience with Diploma/degree level education for comprehensive facilities coordination</p><br></li><li><p>Problem solving skill with good decision making capabilities for efficient site operations management</p><br></li><li><p>Excellent written/verbal communications with spreadsheet and word processing proficiency for vendor and customer interactions</p><br></li><li><p>Customer focused approach with good inter-personal skills while maintaining assertive and attention to detail qualities</p><br></li><li><p>Understanding of soft services management including reception, mail operations, meeting and events, cleaning, waste and recycling coordination</p><br></li><li><p>Experience with office equipment and supplies monitoring while maintaining vendor contact and meetings for issues reporting</p><br></li><li><p>Knowledge of Trouble Ticket (Remedy) requests management with helpdesk interface and service level agreements understanding.</p><br></li></ul><p><b>Preferred Qualifications:</b></p><br><ul><li><p>Experience with health and safety issues management including fire and safety teams coordination with drills and equipment training</p><br></li><li><p>Knowledge of Travel/Visitors' support with locally approved hotels interface and Client global travel managers assistance</p><br></li><li><p>Understanding of internal and external Client events organization with conferencing facilities quality management capabilities</p><br></li><li><p>Background in food and kitchen facilities management with housekeepers direction and purchase orders raising coordination</p><br></li><li><p>Experience with Wiki pages management and communication channels coordination for comprehensive site information sharing</p><br></li><li><p>Knowledge of Building Operations Engineer/Facilities Manager deputising and cover provision when appropriate</p><br></li><li><p>Understanding of cleaning quality standards maintenance with vendor cleaning manager weekly walk-rounds coordination</p><br></li><li><p>Experience in high profile corporate environment with facilities team collaboration and efficient site operations support</p><br></li><li><p>Background managing team providing first line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, vending and food services</p><br></li><li><p>Understanding of monitoring and maintaining office equipment and supplies while managing regular contact and meetings with relevant vendors.</p><br></li></ul><p><b>Location:</b> On-site</p><br><p>At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.</p><br><p>JLL is an Equal Opportunity Employer committed to diversity and inclusion.</p><br><br><br><br><br><br><br><br><br><br><p><b>Location: </b></p><br>On-site –Doha, QAT<p><b>Job Tags:</b></p><br><p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><b>What this job involves:</b><br><br><p>This position reports to the Facilities Manager and works as part of overall Facilities Team to manage range of soft services and provide necessary support to ensure efficient and effective running of site while managing team providing first line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, vending and food services. You will monitor and maintain office equipment and supplies while managing and maintaining regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. This role contributes to JLL's business objectives by conducting weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests through helpdesk interface with internal customers and actioning queries promptly in line with service level agreements, and maintaining JLL's reputation for excellence in corporate real estate services through seamless facilities management coordination and operational leadership with customer service excellence while managing daily health and safety issues through maintaining regular scheduled meetings and records of fire and safety teams, fire drills, safety equipment and training.</p><br><p><b>What your day-to-day will look like:</b></p><br><ul><li><p>Manage team providing first line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, vending and food services</p><br></li><li><p>Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors</p><br></li><li><p>Conduct weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained consistently</p><br></li><li><p>Manage Trouble Ticket (Remedy) requests through helpdesk interface with internal customers while actioning queries promptly per SLAs</p><br></li><li><p>Manage daily health and safety issues maintaining regular scheduled meetings and records of fire and safety teams/drills/equipment/training</p><br></li><li><p>Provide Travel/Visitors' support interfacing with locally approved hotels while assisting Client global travel and hotel managers</p><br></li><li><p>Assist in organizing internal and external Client events while managing quality of conferencing facilities</p><br></li><li><p>Manage food and kitchen facilities providing direction to housekeepers while raising purchase orders and managing Wiki pages</p><br></li><li><p>Report to Facilities Manager and work as part of overall Facilities Team to ensure efficient and effective running of site</p><br></li><li><p>Provide necessary support to ensure comprehensive assistant facilities management combining operational leadership with customer service excellence.</p><br></li></ul><p><b>Required Qualifications:</b></p><br><ul><li><p>Knowledge of Facilities/Office Services Coordinator role with previous experience working within high profile corporate environment</p><br></li><li><p>Previous reception or hospitality experience with Diploma/degree level education for comprehensive facilities coordination</p><br></li><li><p>Problem solving skill with good decision making capabilities for efficient site operations management</p><br></li><li><p>Excellent written/verbal communications with spreadsheet and word processing proficiency for vendor and customer interactions</p><br></li><li><p>Customer focused approach with good inter-personal skills while maintaining assertive and attention to detail qualities</p><br></li><li><p>Understanding of soft services management including reception, mail operations, meeting and events, cleaning, waste and recycling coordination</p><br></li><li><p>Experience with office equipment and supplies monitoring while maintaining vendor contact and meetings for issues reporting</p><br></li><li><p>Knowledge of Trouble Ticket (Remedy) requests management with helpdesk interface and service level agreements understanding.</p><br></li></ul><p><b>Preferred Qualifications:</b></p><br><ul><li><p>Experience with health and safety issues management including fire and safety teams coordination with drills and equipment training</p><br></li><li><p>Knowledge of Travel/Visitors' support with locally approved hotels interface and Client global travel managers assistance</p><br></li><li><p>Understanding of internal and external Client events organization with conferencing facilities quality management capabilities</p><br></li><li><p>Background in food and kitchen facilities management with housekeepers direction and purchase orders raising coordination</p><br></li><li><p>Experience with Wiki pages management and communication channels coordination for comprehensive site information sharing</p><br></li><li><p>Knowledge of Building Operations Engineer/Facilities Manager deputising and cover provision when appropriate</p><br></li><li><p>Understanding of cleaning quality standards maintenance with vendor cleaning manager weekly walk-rounds coordination</p><br></li><li><p>Experience in high profile corporate environment with facilities team collaboration and efficient site operations support</p><br></li><li><p>Background managing team providing first line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, vending and food services</p><br></li><li><p>Understanding of monitoring and maintaining office equipment and supplies while managing regular contact and meetings with relevant vendors.</p><br></li></ul><p><b>Location:</b> On-site</p><br><p>At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.</p><br><p>JLL is an Equal Opportunity Employer committed to diversity and inclusion.</p><br><br><br><br><br><br><br><br><br><br><p><b>Location: </b></p><br>On-site –Doha, QAT<p><b>Job Tags:</b></p><br><p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
About Us<br><br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Located on Doha's longest private beach and nestled in landscaped gardens, the Inter Continental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa Inter Continental.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br>Your Day to Day<br><br>As a Guest Relations Agent, you will be responsible for ensuring maximum guest satisfaction through personal recognition and prompt attention for our VIP guests from arrival through departure. You will ensure that VIPs and members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service.<br><br>What We Need From You<br><br>Ideally, you'll have some or all of the following competencies and experience we're looking for:<br><br>Similar experience in a luxury hotel and/or resort Knowledge in Opera PMS is essential Strong communication skills Strong interpersonal skills and excellent command of written and spoken English Additional language is an added advantage Strong organizational skills Ability to work in a fast-paced environment Ability to multitask<br><br>What We Offer<br><br>We’ll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Job Details<br><br>Print Job Details Download as PDF<br><br>Key Relationships<br><br>Internal: All Employees<br><br>External: Vendors, Government Authorities, Banking Institutions, auditors<br><br>Accountabilities<br><br>To ensure seamless HR operation coordination within the assigned SBU.<br><br>Duties and Responsibilities<br><br>Employee Relations<br><br>Act as a trusted point of contact for employees and managers for the assigned SBU/BU, providing support on various workplace matters. Investigate and resolve employee complaints, concerns, and grievances in a fair and confidential manner. Mediate disputes between employees, employees and managers, promoting effective conflict resolution. Ensure proper coordination within and beyond the department for efficient functioning and resolution of staff matters. The functions vary from Document Controlling, Government Relations, Recruitment, Probation reviews, Procurement Department, Finance Department, Real Estate Department, and maintenance Department etc. Timely preparation and reviewing of the Employment Contracts and any staff related documents. Oversee entry and maintenance of employee data on all HR systems and ensure accuracy and timeliness of the same. Ensure that employee queries pertaining to payroll/ HR policies and requests for bonafide certificates are promptly reverted to. Monitor staff attendance to ensure punctuality in attendance and also ensure that leaves are applied on the system (ESS) promptly. Ensure that accurate information with relevant supporting documents is shared with the payroll officer within timelines in order to ensure that the payroll is error-free and all accruals and deductions are accurately processed. Effectively coordinate on-boarding activities (including but not limited to requesting and collecting mobilization documents pertaining to the employment laws, timely collection of all documents, handing over the document to Government relations department for processing of work visas and associated processes, liasing with the new hires and clarifying all queries and concerns, assisting with family mobilization and documentations required, ticket booking, welcoming arrangements, arranging and inspecting of staff accommodation if provided, induction and introduction). Effectively coordinate off-boarding activities (including but not limited to exit interviews, visa cancellation/ transfer, bank notification, ticket booking, Full & final settlement, capturing traffic violations, insurance processing/ cancellation, receiving the private health insurance Health Cards, any repayable like mobile deduction, claw back agreements etc.) to be completed seamlessly and all aspects to be covered in total. Consolidate the exit interviews feedback and identify and report the trends that may require HR intervention.<br><br>Policy Development And Implementation<br><br>Assist in the development and revision of HR policies and procedures to ensure compliance with relevant labor laws and industry best practices. Effective communication of HR policy to employees and managers and provide training when necessary. Adhere to the policy and process defined by the organization. Assess workplace dynamics, employee concerns, and changes in employment laws and regulations to pinpoint areas where policies may be necessary or require updates. Conduct research to gather information on best practices, industry standards, and legal requirements related to the policies under consideration. Analyze this data to make informed recommendations. Gather feedback from employees and managers regarding the effectiveness and relevance of the policies. Use the feedback to recommend necessary adjustments and improvements to policies over time to the GHoHR. Conduct new hire induction on the various policies and procedures of the organization. In Conjunction with the LM and GHoHR, conduct regular reviews and update HR Handbook to ensure that its content accurately reflects the latest policies, practices, and any recent changes in relevant laws or regulations<br><br>Compliance<br><br>Stay up-to-date with employment laws and regulations to ensure the organization’s compliance. Recommend to maintain internal policy updated with the changes to employment laws. Ensure that policies are consistently applied across the organization Assist in conducting audits and assessments related to HR compliance to identify areas of non-compliance. Develop and recommend corrective action plans to address compliance gaps.<br><br>Employee Engagement<br><br>Facilitate open and transparent communication between employees and management. Encourage employees to provide feedback, opinions, and suggestions through surveys. Conduct onboarding surveys to gather feedback and identify methods to improve. Conduct employee satisfaction surveys to understand the satisfaction level and identify ways to promote a positive work environment. Coordinate employee events like Team Building, Sports Day, National Day and other related activities. Collaborate with HR and management to develop and implement employee engagement initiatives. Recommend and assist employee recognition programs to acknowledge and reward exceptional performance and contributions Mediate workplace conflicts and disputes to promote a harmonious work environment. Address employee grievances promptly and fairly to maintain trust and satisfaction. Recommend programs that provide support to employees, such as wellness initiatives.<br><br>Reports<br><br>Submit a Daily comprehensive report as required by the Line Manager. Submit weekly transaction report on cases attended, number and types of document requests received and completed with timelines Submit Monthly report on audit and compliance. Prepare and submit quarterly / yearly HR Reports (turnover, absenteeism etc). Any other tasks, duties & responsibilities that may be added from time to time as relevant to business requirements.<br><br>Skills<br><br>Excellent communication and interpersonal skills. Exceptional problem-solving and conflict-resolution abilities. Empathetic and approachable. Strong ethical standards and a commitment to fairness and equity. Detail-oriented and organized. Strong teamwork and collaboration skills. Highly proactive<br><br>Language (s)<br><br>– English<br><br>– Arabic (will be an advantage)<br><br>Specialized Training/ Knowledge Required<br><br>Strong knowledge of employment laws and regulations.<br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field HR certification will be an advantage<br><br>Experience<br><br>A minimum of [4] Four years of experience in HR, with a focus on employee relations.<br><br>Key Performance Indicators (KPIs)<br><br>Area Definition Process of Measurement Employee Satisfaction Measure employee satisfaction through surveys and feedback, aiming for a high level of overall satisfaction.<br><br>Staff supported during a certain period will be contacted via a survey to collect feedback.<br><br>Resolution Time Track the average time taken to resolve employee relations issues, aiming for timely resolutions.<br><br>Your Weekly report with timelines and verified with the ERP system will assess the performance on this KPI<br><br>Compliance Rate Ensure that the HR Officer complies with all HR Policies and Procedures.<br><br>Deviations will be monitored and recorded at regular intervals<br><br>Policy Audit Completion Measure the ability to conduct regular policy audits or reviews to identify areas of non-compliance.<br><br>Percentage of policy audits completed within the specified timeframe<br><br>Incident Reports Track the number of policy violations, incidents, or grievances that have been reported and resolved.<br><br>Number of policy violation incidents reported and resolved.<br><br>Training Effectiveness Measures the impact and efficiency of training programs for development and growth<br><br>Complete a minimum of 15 skill-based training modules through the Learning Management System (LMS). Participate in three HR seminars to acquire knowledge and explore new approaches Practical application of learning into work scope<br><br>Employee Engagement Gauge employee engagement through surveys and participation rates in engagement initiatives.<br><br>A minimum of three workable employee wellness or engagement programs in a year.<br><br>All job descriptions are flexible and adaptable. The above represents the minimum acceptable application of our professional responsibilities. Should the candidate believe that there is more that can be offered to this post, he/she should make the line manager aware of any potential improvements.<br><br>Apply Now
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
About the team:<br><br>Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:<br><br>Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory<br><br>About the role:<br><br>As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more.<br><br>You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success.<br><br>The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.<br><br>The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses.<br><br>You will:<br><br>Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic <br><br>Ideally you'd have:<br><br>7+ years of total work experience, with experience in consulting or as a technical program management role in industry Experience at a consulting firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
About the team:<br><br>Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:<br><br>Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory<br><br>About the role:<br><br>As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more.<br><br>You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success.<br><br>The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.<br><br>The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses.<br><br>In the near term, the team will be based out of the Middle East and looking to meaningfully grow its presence in the region.<br><br>You will:<br><br>Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic <br><br>Ideally you'd have:<br><br>7+ years of total work experience, with experience in consulting or as a technical program management role in industry Experience at a consulting firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.