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About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Description<br><br> Job Details: <br><br> Position Title: Cybersecurity Specialist<br><br> Reports to: IT Manager<br><br> Department: Information Technology (IT)<br><br>Job Purpose<br><br>To lead and oversee GDI’s information security IT operations, network infrastructure, and Operational Technology (OT) environments, ensuring the confidentiality, integrity, and availability of IT and industrial systems (IACS). The role is responsible for leading IT security operations, vulnerability management, incident response, and compliance in alignment with ISMS (ISO 27001) and relevant industrial cybersecurity standards, including ISA/IEC 62443. The role also provides technical direction and oversight of IT operational functions, including Network Administration, to ensure secure, resilient, and efficient technology service delivery across the organization.<br><br>Description<br><br> Key Accountabilities: <br><br>Network Infrastructure & Connectivity Support<br><br> Lead and oversee the secure design, implementation, operation, and continuous improvement of GDI’s network infrastructure to ensure availability, performance, resilience, and security across corporate and operational environments. Supervise network administration activities, including routers, switches, firewalls, VPN services, wireless networks, communication platforms, and related infrastructure technologies, to ensure compliance with approved security standards, operational requirements, and best practices. Ensure reliable and secure connectivity for users, systems, operational technologies, and external integrations through continuous monitoring, performance management, and proactive resolution of network-related issues. Enforce network security controls, including segmentation, access control, monitoring, logging, and secure communications, to protect organizational assets and support compliance with ISMS and regulatory requirements. Provide technical direction and oversight to Network Administration resources to ensure effective service delivery, compliance with service levels, and consistent implementation of operational and security procedures. Coordinate with internal stakeholders and external service providers to support communication systems, data center connectivity, VSAT services, internet services, and third-party connectivity requirements. Support incident response, business continuity, and disaster recovery activities by maintaining network resilience, availability, recoverability, and operational readiness. Ensure the security of Operational Technology (OT) and Industrial Automation and Control Systems (IACS) environments through network segmentation, secure remote access controls, monitoring activities, and implementation of applicable industrial cybersecurity requirements (including ISA/IEC 62443 standards). <br><br>Network Security & Access Control<br><br> Lead and oversee the implementation, operation, and continuous improvement of network security controls and access management frameworks to protect GDI’s information assets, infrastructure, and operational environments. Define and enforce secure access requirements relating to authentication, authorization, network segmentation, privileged access, and remote connectivity in alignment with ISMS requirements, cybersecurity standards, and regulatory obligations. Oversee administration of identity and access controls across network and security environments and ensure adherence to the principles of least privilege and segregation of duties. Direct the configuration, management, and optimization of firewalls, VPNs, Network Access Control (NAC) solutions, intrusion detection and prevention technologies, and related security platforms in coordination with Network Administration resources. Monitor and review access rights, privileged accounts, network security events, and security logs to identify unauthorized activities and ensure compliance with approved security requirements. Coordinate periodic access reviews, access recertification activities, and remediation actions to maintain appropriate access governance and security compliance. Provide technical guidance on secure network architecture, access control design, and security requirements to support business needs while maintaining an effective security posture. Support incident investigations, forensic reviews, compliance assessments, and audit activities relating to network security and access management. <br><br>Incident Management & Operational Security Support<br><br> Lead and govern the end-to-end incident management process for IT and security-related events, ensuring timely detection, response, resolution, and documentation in line with approved procedures and SLAs. Establish and maintain incident management processes, escalation procedures, communication protocols, and reporting mechanisms aligned with ISMS requirements and business continuity objectives. Oversee monitoring, triage, analysis, prioritization, and escalation of cybersecurity and operational incidents and coordinate response activities with internal teams and external service providers. Direct incident response and recovery activities, ensuring root cause analyses are completed and corrective actions are implemented to prevent recurrence and strengthen operational resilience. Provide technical leadership and guidance to IT support and Network Administration teams in resolving complex incidents and maintaining service availability. Ensure incident records, investigation findings, response activities, and closure documentation are accurately maintained to support audit, compliance, and performance monitoring requirements. Develop and maintain incident response playbooks, coordinate incident response exercises, and support disaster recovery and business continuity readiness activities. <br><br>Vulnerability Management<br><br> Lead and govern GDI’s vulnerability management program to ensure timely identification, assessment, prioritization, remediation, and reporting of vulnerabilities across systems, networks, applications, cloud environments, and operational technologies. Oversee vulnerability scanning, assessment, reporting, and remediation activities and ensure identified vulnerabilities are appropriately risk-ranked, assigned, tracked, and resolved through approved remediation processes. Direct implementation of corrective actions, patch management activities, configuration hardening initiatives, and security improvement measures in coordination with Network Administration and other IT resources. Provide analysis, reporting, and recommendations regarding security risks, vulnerability trends, threat exposure, and remediation performance to management and relevant stakeholders. Support incident investigations, audit activities, compliance assessments, and security reviews through provision of vulnerability management data, remediation evidence, and security assurance information. Oversee vulnerability identification and remediation activities relating to OT and IACS environments in alignment with industrial cybersecurity requirements and operational risk considerations. <br><br>Compliance, Audit & Risk Management<br><br> Ensure compliance with information security policies, standards, ISMS (ISO 27001) requirements, industrial cybersecurity requirements, and applicable regulatory obligations through effective implementation and monitoring of security controls and operational practices. Coordinate internal audits, external audits, cybersecurity assessments, certification activities, compliance reviews, and remediation programs to support audit readiness and ongoing compliance. Oversee identification, tracking, reporting, and remediation of audit findings, non-conformities, security observations, and control gaps and ensure corrective actions are completed within agreed timelines. Maintain security documentation, policies, procedures, access review records, vulnerability management records, incident documentation, and audit evidence required to support compliance and assurance activities. Conduct and coordinate security risk assessments, vulnerability risk assessments, and control reviews and ensure identified risks are appropriately documented and incorporated into relevant risk registers. Monitor implementation of risk treatment plans, mitigation activities, and corrective actions and provide reporting on residual risks, remediation progress, and risk exposure. Prepare and present security risk reports, compliance updates, assessment results, and cybersecurity insights to management and stakeholders to support informed decision-making. Conduct cybersecurity risk assessments relating to Operational Technology (OT) and Industrial Automation and Control Systems (IACS), considering operational impacts, safety implications, and applicable industrial cybersecurity requirements. <br><br>Communications & Working Relationships<br><br>Internal<br><br> IT Manager and IT Teams Operations, Technical, Finance, Internal Audit, Governance, HR, and QHSE Teams <br><br>External<br><br> Infrastructure, Cybersecurity, Telecommunications and Managed Service Providers Cloud Service Providers and Technology Vendors Hardware, Software, Network, and Communication Systems Vendors External Technical Consultants <br><br>Context, Work Environment & Decision-Making Authority<br><br> Operates within a security-critical technology environment supporting GDI’s Information Security Management System (ISMS), cybersecurity strategy, network infrastructure, enterprise technology platforms, and Operational Technology (OT) environments. Leads cybersecurity operations, network security, vulnerability management, incident response, compliance, and risk management activities across corporate and operational technology environments. Provides technical leadership, oversight, and direction to Network Administration and IT support resources to ensure compliance with security standards, operational requirements, and approved procedures. Exercises professional judgment in assessing cybersecurity risks, directing incident response activities, implementing security controls, prioritizing remediation actions, and recommending security improvements within approved governance frameworks. Monitors emerging cybersecurity threats, vulnerabilities, regulatory developments, and industrial cybersecurity requirements and recommends actions to strengthen organizational security posture and resilience. Escalates significant cybersecurity risks, major incidents, control deficiencies, and compliance concerns to IT Management for resolution and strategic decision-making. <br><br>Minimum Qualifications<br><br>Qualifications, Experience & Skills: <br><br> Bachelor’s degree in information technology, Computer Science or a related field from an internationally recognized university or relevant proven experience. Professional certifications such as CISSP, CISM, CEH, Security+, GSEC, GIAC certifications, or equivalent are preferred. Knowledge of information security and industrial cybersecurity standards, including ISO/IEC 27001 and ISA/IEC 62443. Familiarity with Operational Technology (OT), Industrial Automation and Control Systems (IACS), and IT/OT convergence principles is advantageous . <br><br>Minimum Experience<br><br> Minimum of 8 years of relevant experience in IT security or cybersecurity roles, including exposure to network security, vulnerability management, incident response, and familiarity with OT/IACS environments is an advantage. <br><br>Job-Specific Skills (Generic / Technical)<br><br> Strong knowledge of network security architecture, network administration, access control frameworks, and cybersecurity technologies including firewalls, VPNs, NAC, SIEM, endpoint security, and monitoring platforms. Strong understanding of incident response, vulnerability management, threat mitigation, security operations, risk assessment, and security governance practices. Knowledge of information security management systems, ISO 27001 requirements, cybersecurity compliance practices, and audit readiness requirements. Good understanding of Operational Technology (OT), Industrial Automation and Control Systems (IACS), industrial cybersecurity principles, ISA/IEC 62443 requirements, and IT/OT convergence environments. Ability to assess cybersecurity risks, analyze vulnerabilities, investigate incidents, and recommend practical mitigation and remediation strategies. Strong leadership, stakeholder management, communication, and coordination skills with the ability to guide technical teams and collaborate effectively with business and technology stakeholders. Strong analytical, problem-solving, decision-making, and incident management capabilities in complex operational environments. Ability to manage multiple priorities, security initiatives, incidents, and operational activities in a fast-paced environment. Language proficiency: English (required).
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking an experienced GSAS Specialist to lead sustainability and environmental compliance initiatives for large-scale international airport projects. The successful candidate will be responsible for managing the Global Sustainability Assessment System (GSAS) certification process, ensuring all project phases comply with GSAS requirements and sustainability objectives. The role involves close coordination with multidisciplinary teams, clients, contractors, and regulatory authorities to achieve targeted sustainability ratings while promoting energy efficiency, environmental stewardship, and resource conservation.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead and manage the GSAS certification process from project planning through final certification.</li><li>Ensure compliance with all GSAS criteria, sustainability standards, and environmental regulations throughout the project lifecycle.</li><li>Review architectural, civil, structural, MEP, and infrastructure designs to ensure alignment with GSAS requirements.</li><li>Coordinate with clients, consultants, contractors, and project stakeholders to achieve targeted GSAS certification levels.</li><li>Prepare, review, and submit all required documentation for GSAS certification.</li><li>Conduct sustainability assessments, audits, and compliance reviews during design and construction phases.</li><li>Advise project teams on energy efficiency, water conservation, waste management, indoor environmental quality, and sustainable material selection.</li><li>Monitor construction activities to ensure sustainability measures are properly implemented.</li><li>Identify sustainability risks and recommend mitigation strategies.</li><li>Prepare sustainability reports, progress updates, and compliance documentation for management and regulatory authorities.</li><li>Provide technical guidance and mentoring on GSAS requirements to project teams.</li><li>Liaise with relevant certification bodies and authorities to facilitate successful project certification.</li><li>Support the development and implementation of sustainability strategies for airport infrastructure projects.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Architecture, Environmental Engineering, Sustainability, Mechanical Engineering, or a related discipline.</li><li>Certified GSAS Specialist (CGSAS) or equivalent GSAS accreditation is mandatory.</li><li>Minimum 10 years of knowledge and hands-on experience in the implementation and management of GSAS requirements and certification.</li><li>Minimum 5 years of management experience on large international airport projects.</li><li>Proven experience managing sustainability certification for complex infrastructure or aviation projects.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><ul><li><p><span>Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. </span></p><br></li><li><p><span>Implements KPI’s and best practices for VP IT Project Management </span></p><br></li><li><p><span>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><ul><li><p><span>Maintain relations with the project recipient for progress reporting and project evaluation. </span></p><br></li><li><p><span>Develop full scale project plans and associated communications documents </span></p><br></li><li><p><span>Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders </span></p><br></li><li><p><span>To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br></li><li><p><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><ul><li><p><span>Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. </span></p><br></li><li><p><span>Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. </span></p><br></li><li><p><span>Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. </span></p><br></li><li><p><span>Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. </span></p><br></li><li><p><span>Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel </span></p><br></li><li><p><span>Effectively follow the Project Management Methodology while managing the projects </span></p><br></li><li><p><span>Assist in creating project management methodologies for the implementation of all IT related projects within the Group. </span></p><br></li><li><p><span>Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. </span></p><br></li><li><p><span>Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. </span></p><br></li><li><p><span>Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. </span></p><br></li><li><p><span>Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. </span></p><br></li><li><p><span>Ensure that quality management is implemented in all IT processes. </span></p><br></li><li><p><span>Conduct project risk analysis and maintain project risk profile.</span></p><br></li><li><p><span>Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost.</span></p><br></li><li><p><span>Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted.</span></p><br></li><li><p><span>Review and provide feedback on the performance of the project team and make recommendations as necessary. </span></p><br><p><span>Continuous Improvement: </span></p><br></li><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br></li><li><p><span>Identify and encourage people to adopt practices better than the industry standard. </span></p><br></li><li><p><span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas even in day-to-day issues.</span></p><br></li></ul><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><ul><li><p><span>Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction.</span></p><br></li><li><p><span>Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. </span></p><br></li><li><p><span>Identify areas for professional development of self and act to enhance professional development.</span></p><br></li><li><p><span>Proactively identify areas for professional development of self and undertake development activities</span></p><br></li><li><p><span>Seek out opportunities to remain current with all developments in professional field.</span></p><br></li><li><p><span>Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members</span></p><br></li><li><p><span>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. </span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred</span></p><br></li><li><p><span>At least 12 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Training courses and certification in systems technology, management and banking.</span></p><br></li><li><p><span>Professional certifications such as PMI and prince II. </span></p><br></li></ul> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <b>Job Description</b> <p> </p> <p> </p> Overview <p> </p> <p>Senior Advisor Enterprise Service Delivery will provide strategic direction across the enterprise services portfolio, ensuring seamless integration of service delivery frameworks. Senior Advisor will lead the full lifecycle management for engineering and infrastructure projects, from specification development and tendering through to execution, and closeout. By aligning frameworks with organizational objectives, Senior Advisor will strengthen and enhance operational efficiency and ensure delivery of sustainable value across projects and services.</p> <p> </p> Your role <p> </p> <ul> <li>Provide strategic direction across the enterprise services portfolio, ensuring effective</li> <li>integration of execution, procurement, commercial, governance, and service delivery</li> <li>frameworks.</li> <li>Evaluate the effectiveness of enterprise services and recommend improvements based on international best practices.</li> <li>Lead benchmarking exercises and gap analyses to identify areas for improvement in service delivery.</li> <li>Promote a culture of innovation, agility, and excellence in service management across departments.</li> <li>Provide independent technical and strategic advice on enterprise-level projects and programs, ensuring they are aligned with organisational objectives, service standards, and national development priorities.</li> <li>Review and evaluate business cases, project charters, and feasibility studies, advising on strategic fit, risk exposure, and value-for-money considerations.</li> <li>Advise on procurement and contracting strategies for projects related to service delivery, ensuring alignment with governance, compliance, and efficiency principles.</li> <li>Act as an escalation point for critical delivery challenges, providing solutions and recommendations to overcome delays, cost overruns, or quality shortfalls.</li> <li>Review and validate the adequacy of program reporting frameworks, dashboards, and KPIs to ensure transparency and accountability.</li> <li>Participate in working groups and review panels, providing subject matter expertise to inform high level decisions.</li> <li>Advise on the integration of asset management, digital transformation, and enterprise systems into program delivery to enhance efficiency and sustainability.</li> <li>Ensure lessons learned from previous projects are captured, analysed, and embedded into future service delivery initiatives.</li> <li>Administer and oversee procurement processes, including specification development, solicitation documentation, coordination of bid meetings, amendments, and commercial negotiations.</li> <li>Lead commercial evaluations of RFPs and prepare high-quality Commercial Evaluation Reports, ensuring transparency and compliance.</li> <li>Review and provide recommendations on claims, variations, and time extensions, including Engineer s determinations.</li> <li>Represent the organization in high-level meetings with consultants and contractors on contractual, commercial, and claims issues.</li> <li>Develop and implement enterprise service delivery frameworks, SLAs, and performance monitoring systems to improve responsiveness, value for money, and customer satisfaction.</li> <li>Lead the Procurement and Commercial team in implementing EPMO strategy, tools, governance, and reporting across enterprise projects.</li> <li>Drive the Asset Management & Decision-Making transformation, including development of whole-life cost optimization models, finance & budgeting processes, and aligned procurement procedures.</li> <li>Promote a culture of transparency, operational excellence, compliance, and continuous improvement within the service delivery function.</li> <li>Ensure that the contract administration is properly carried out by the relevant parties.</li> <li>Monitor and report on the performance of contract administration by the relevant parties.</li> </ul> <p> </p> About you <p> </p> <p> <b>Mandatory requirements</b> </p> <p> </p> <ul> <li>University degree from a recognised University in an appropriate field such as, Construction Management, Project Management, Commercial Management or equivalent.</li> <li>Chartered status or Professional License from internationally recognized professional institutions or organizations.</li> <li>Minimum of 20 years postgraduate experience with experience in major infrastructure projects or programmes. Preference will be given to roads, aviation, structures or rail related experience, 10 years in similar position, and 5 years in Qatar and / or the Gulf region.</li> <li>Advanced written and verbal communication skills in English.</li> <li>Sound Knowledge of contract management and of different contract forms, e.g. FIDIC and Extension of Time Claim analysis</li> <li>Solid understanding of Laws & Regulations in Qatar.</li> <li>Advanced written and verbal communication skills in Arabic.</li> </ul> <p> </p> <p> <b>Desirable requirements</b> </p> <p> </p> <ul> <li>Master s degree in a relevant field.</li> </ul> <p> </p> <p> <b>Skills and Competencies</b> </p> <p> </p> <ul> <li>Demonstrable track record in the delivery of large multidisciplinary projects.</li> <li>A rounded profile , comfortable with planning, analysis and managing process and commercial considerations; the successful candidate will also be able to mobilise people and teams and by their leadership skills lead teams and secure successful deliverables.</li> <li>Effective in building good working relationships within complex structures, both internally and with various project stakeholders.</li> <li>Leadership of complex projects and programme.</li> <li>In-depth knowledge of project execution and commercial procedures.</li> <li>Ability to make impartial priority calls and determine appropriate course of action, dealing with many different stakeholder views.</li> <li>The ability to think creatively and exercise sound judgement based on analysis of risk.</li> <li>Ability to work in multicultural environment and promote collaboration.</li> <li>Ability to apply sound judgement, to think laterally and innovatively, and identify new solutions or ways of working to achieve same end goal.</li> <li>Demonstrable track record in the delivery of large multidisciplinary projects.</li> </ul> <p> </p> Rewards & benefits <p> </p> <p>Explore the rewards and benefits that help you thrive at every stage of your life and your career.</p> <p>This includes:</p> <p> </p> <ul> <li>Tax-free salary.</li> <li>Life insurance coverage.</li> <li>Medical insurance.</li> <li>Annual leave balance.</li> <li>Company gratuity scheme.</li> <li>Discretionary bonus program.</li> <li>Annual flight contribution.</li> <li>Transportation & housing allowances.</li></ul></div></section>
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<b>Job Description</b>Overview<ul><li><span>The incumbent is responsible for developing the Authority wide corporate communication</span> <span>and stakeholder engagement system.</span></li><li><span>The position will promote, foster, and support collaboration and communication between</span> <span>the Authority’s corporate stakeholders in alignment with the organization’s mission of</span> <span>delivering and managing a world-class infrastructure to fulfil Qatar’s National vision.</span></li><li><span>The position helps develop and implement stakeholder engagement and partnership</span> <span>initiatives that support the Authority’s corporate strategies to drive efficient engagement</span> <span>with stakeholders.</span></li><li><span>Mentor and train stakeholder engagement team members, empowering them with skills in strategic communication, stakeholder engagement and international liaison.</span></li></ul>Your role<ul><li>Lead the development and execution of a comprehensive communication strategy for Ashghal’s key strategic initiatives, including the adoption of Modern Methods of Construction (MMC) and Construction Technology Transformation.</li><li>Formulate and manage communication governance frameworks that align with Ashghal’s strategic goals, ensuring consistency, accuracy, and strategic alignment across all communication platforms. Establish and continually review best practice guidelines for effective communication, stakeholder engagement, and change management across Ashghal’s projects.</li><li>Design and implement change management strategies to support the successful adoption of MMC and construction technology improvements.</li><li>Collaborate with internal departments, external partners, and governmental entities to synchronize change initiatives, standardization efforts, and policy alignment.</li><li>Drive strategic stakeholder engagement initiatives that foster understanding of Ashghal’s transformative projects, with a specific focus on MMC and digital construction.</li><li>Build and maintain relationships with key stakeholders, including government entities, developers, contractors, architects, and international partners.</li><li>Research, write, edit, and manage the development of high-quality communication materials, including executive briefings, and strategic updates.</li><li>Develop, implement, and communicate strategies and key messages in clear and impactful language using diverse communication tactics.</li><li>Ensure that internal and external communications are fully integrated to coordinate specific initiatives with relevant ministries and stakeholders.</li><li>Organize and manage communication workshops and stakeholder forums to promote Ashghal’s projects and governance frameworks.</li><li>Coordinate conferences, international forums, and knowledge-sharing events to showcase</li><li>advancements in construction technology and MMC governance and promote Qatar’s infrastructure</li><li>leadership and Ashghal’s strategic.</li><li>Produce comprehensive performance reports, highlighting key achievements, areas for improvement, and stakeholder feedback.</li><li>Support the delivery of high-impact messages to diverse audiences in Qatar and internationally.</li><li>Develop and maintain documentation of progress, challenges, and achievements related to</li><li>construction technology initiatives and MMC programs.</li><li>Actively seek stakeholder feedback to identify barriers to technology adoption and areas for improvement in current guidelines, SOPs, and incentives.</li><li>Engage with Ashghal’s ecosystem—including developers, architects, engineering firms, and contractors—to capture insights and fine-tune communication strategies.</li><li>Integrate stakeholder inputs into program enhancements, policy updates, and strategic communication plans.</li></ul>About you<p><b>Mandatory requirements</b></p><br><ul><li>University degree from a recognised university in an appropriate field.</li><li>Chartered status or Professional License from internationally recognized professional</li><li>institutions or organizations.</li></ul><ul><li>Minimum of 25 years postgraduate experience with experience in major infrastructure projects or</li><li>programmes, 10 years in similar position, and 5 years in Qatar and / or the Gulf region.</li><li>Advanced written and verbal communication skills in Arabic and English.</li><li>Experience in communication management in public sector building and infrastructure projects.</li><li>Experience in developing organisational communication strategies, policies, plans, processes, procedures and standard practices.</li><li>Experience in conducting communication assessment studies, analysis and developing appropriate solutions for improvement.</li><li>Proven experience in dealing with Government Authorities and Utility Service Providers.</li><li>Experience of Qatari Authorities.</li></ul><p><b>Desirable requirements</b></p><br><ul><li>Master’s degree in a relevant field.</li></ul><p><b>Skills and Competencies</b></p><br><ul><li>A proven record in delivering significant engagement programmes within a public sector setting.</li><li>Deep understanding of the organizational context, stakeholder expectations and external trends.</li><li>Ability to align communication objectives with organizational strategy and business outcomes.</li><li>Acting as a trusted advisor and thought partner for senior executives.</li><li>Understanding media relations, crisis communication, digital platforms, and content production – at a supervisory and strategic level.</li><li>A strategic planning approach, with a focus on delivering effective stakeholder engagement communications, strategies and solutions.</li><li>Able to build and maintain business relationships and partnerships through collaboration and consultation.</li><li>Highly developed written and verbal communication skills with the ability to communicate sensitive issues.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation & housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
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<span><br>POSITION SUMMARY<br>This position that focuses on supporting the day-to-day activities in Housekeeping, and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>Managing Housekeeping Operations and Budgets<br>Ensures knowledge and understanding of OSHA regulations are up to date.<br>Oversees all lost and found procedures.<br>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. <br>Inventories stock to ensure adequate supplies.<br>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>Works effectively with the Engineering department on guest room maintenance needs.<br>Understands and complies with loss prevention policies and procedures.<br>Ensures all employees have proper supplies, equipment and uniforms.<br>Assists in supervising an effective inspection program for all guestrooms and public space.<br>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>Assists in the review of comment cards and guest satisfaction results with employees.<br>Sets a positive example for guest relations.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 5 years of related work experience.<br>Supervisory Experience: At least 3 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Responsible for all outdoor Restaurant and Bar areas. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant and bar/lounge..<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Verifies compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Verifies compliance with all applicable laws and regulations.<br>• Verifies compliance with food handling and sanitation standards.<br>• Verifies staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, verifies the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Verifies employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Verifies recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. - Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higherend buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. - Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. - Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. - Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. - Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. - Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. - Implements KPI’s and best practices for Retail Recovery Control. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, - Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. - Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. - Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. - Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders) Internal (Processes, Products, Regulatory): - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. - Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. - Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). - Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. - Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. - Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. - Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. - Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. - Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. - Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of restructuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. - Manage the public auctions process and ensure the independence over the selection and evaluation of bids. - Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. - In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Rescheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br>Education And Experience Requirements<br><br>Education & Experience Requirements: - Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 10 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a Deputy Project Director to join our dynamic project management team in Doha, Qatar. In this pivotal role, you will support the Project Director in overseeing complex airport development and operational projects from conception through completion. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest quality standards while maintaining strong relationships with stakeholders, contractors, and internal teams.</p><br><ul><li>Assist the Project Director in planning, organizing, and executing airport projects of varying scope and complexity</li><li>Manage project schedules, budgets, and resource allocation to ensure optimal project performance and cost control</li><li>Coordinate with multiple stakeholders, including government agencies, contractors, consultants, and internal departments to facilitate seamless project execution</li><li>Monitor project progress against established timelines and deliverables, identifying and addressing deviations proactively</li><li>Conduct comprehensive risk assessments and develop mitigation strategies to minimize project disruptions</li><li>Ensure compliance with aviation regulations, safety standards, and organizational policies throughout all project phases</li><li>Prepare and present detailed project reports, status updates, and performance metrics to senior leadership</li><li>Lead and mentor project team members, fostering a collaborative and high-performance work environment</li><li>Manage escalations and resolve conflicts between project stakeholders in a professional and decisive manner</li><li>Analyze project data and performance indicators to drive continuous improvement and operational efficiency</li></ul><br>Qualifications<br><ul><li>Minimum 18 years of project management experience, with at least 10 years in a senior project management or deputy director capacity</li><li>Proven experience managing airport development, cargo expansion, or operational project is a must</li><li>Strong knowledge of airport operations, aviation industry standards, and regulatory requirements</li><li>Demonstrated expertise in budget management, financial forecasting, and cost control</li><li>Proficiency with project management methodologies such as PMP, PRINCE2, or equivalent frameworks</li><li>Advanced proficiency with project management software and tools (Microsoft Project, Primavera, or similar platforms)</li><li>Excellent stakeholder management and negotiation skills with the ability to influence diverse groups</li><li>Strong analytical and problem-solving abilities with a detail-oriented approach to project delivery</li><li>Exceptional communication and interpersonal skills, both written and verbal</li><li>Proven ability to lead, motivate, and develop high-performing teams</li><li>Strong organizational and time management skills with the ability to manage multiple priorities simultaneously</li><li>Preferred: Experience with airport infrastructure projects in the Middle East region</li><li>Preferred: Knowledge of aviation safety management systems and quality assurance protocols</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<p>We are currently seeking a Sales Manager to join our Cluster Sales team at Four Seasons Hotels Qatar, representing Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl Qatar. This position reports directly to the Senior Director of Sales and plays a key role in driving revenue performance across both properties.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Administer the sales program of the hotel.</li>
<li>Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan.</li>
<li>Actively participate in achieving the departmental goals, which contribute to the hotel's budgets.</li>
<li>Solicit from assigned local corporate, long stays, group, and leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities.</li>
<li>Write strategic sales action plans for assigned local corporate, long stays, group, and leisure segments.</li>
<li>Closely monitor accounts revenue and business productions.</li>
<li>Maximize up-selling opportunities whenever possible.</li>
<li>Attend related work functions and promotional events (i.e. trade shows) and promote sales (rooms, catering, and other facilities and services) for the hotel.</li>
<li>Plan sales trips, under the direct approval of Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. The Sales Manager reports to the Director of Sales on potential markets which need coverage.</li>
<li>Review direct competition and conduct regular research.</li>
<li>With the assistance of the office supporting staff, keep and maintain the hotel database and Central Information System in the most efficient and effective manner.</li>
<li>Complete weekly Golden S&C sales calls report.</li>
<li>Maintain an up-to-date record of all account corporate profiles on Golden S&C.</li>
<li>Conduct telemarketing and research from internet and internal resources to qualify accounts.</li>
<li>Project a professional image when representing the hotel.</li>
<li>Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary.</li>
<li>Handle any duties as designated by the Director of Sales.</li>
<li>Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.</li>
<li>Strive to meet or exceed sales targets set by the Director of Sales.</li>
<li>Carry out the day-to-day sales activities in local corporate, long stays, group, and leisure segments for rooms under the set policies and procedures.</li>
<li>Develop new accounts by mapping specific business and buying tendencies.</li>
<li>Conduct site inspections.</li>
<li>Maintain close communication with the Meetings and Events team in the group process of their accounts.</li>
<li>Attend the pre-event meeting and post-event meeting as required, chaired by Meetings and Events team.</li>
<li>Cross-sell other sister properties, F&B, vouchers, SPA whenever possible.</li>
<li>Liaise with all WSOs to generate and follow up on potential sales leads.</li>
<li>Responsible for the training and development of other junior corporate and commercial sales staff to the finest professional standard and lead by example.</li>
<li>Create and execute direct sales plan specific for new business development.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role.</li>
<li>A bachelor’s degree or equivalent professional qualifications are preferred.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons brand values.</li>
<li>Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment.</li>
<li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li>
<li>Strong bilingual writing skills, with the ability to communicate clearly and professionally.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Deeply instilled values-based company culture.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high-quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<p>We are currently seeking a Sales Manager to join our Cluster Sales team at Four Seasons Hotels Qatar, representing Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl Qatar. This position reports directly to the Senior Director of Sales and plays a key role in driving revenue performance across both properties.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Administer the sales program of the hotel.</li>
<li>Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan.</li>
<li>Actively participate in achieving the departmental goals, which contribute to the hotel's budgets.</li>
<li>Solicit from assigned local corporate, long stays, group, and leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities.</li>
<li>Write strategic sales action plans for assigned local corporate, long stays, group, and leisure segments.</li>
<li>Closely monitor accounts revenue and business productions.</li>
<li>Maximize up-selling opportunities whenever possible.</li>
<li>Attend related work functions and promotional events (i.e. trade shows) and promote sales (rooms, catering, and other facilities and services) for the hotel.</li>
<li>Plan sales trips, under the direct approval of Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. The Sales Manager reports to the Director of Sales on potential markets which need coverage.</li>
<li>Review direct competition and conduct regular research.</li>
<li>With the assistance of the office supporting staff, keep and maintain the hotel database and Central Information System in the most efficient and effective manner.</li>
<li>Complete weekly Golden S&C sales calls report.</li>
<li>Maintain an up-to-date record of all account corporate profiles on Golden S&C.</li>
<li>Conduct telemarketing and research from internet and internal resources to qualify accounts.</li>
<li>Project a professional image when representing the hotel.</li>
<li>Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary.</li>
<li>Handle any duties as designated by the Director of Sales.</li>
<li>Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.</li>
<li>Strive to meet or exceed sales targets set by the Director of Sales.</li>
<li>Carry out the day-to-day sales activities in local corporate, long stays, group, and leisure segments for rooms under the set policies and procedures.</li>
<li>Develop new accounts by mapping specific business and buying tendencies.</li>
<li>Conduct site inspections.</li>
<li>Maintain close communication with the Meetings and Events team in the group process of their accounts.</li>
<li>Attend the pre-event meeting and post-event meeting as required, chaired by Meetings and Events team.</li>
<li>Cross-sell other sister properties, F&B, vouchers, SPA whenever possible.</li>
<li>Liaise with all WSOs to generate and follow up on potential sales leads.</li>
<li>Responsible for the training and development of other junior corporate and commercial sales staff to the finest professional standard and lead by example.</li>
<li>Create and execute direct sales plan specific for new business development.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role.</li>
<li>A bachelor’s degree or equivalent professional qualifications are preferred.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons brand values.</li>
<li>Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment.</li>
<li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li>
<li>Strong bilingual writing skills, with the ability to communicate clearly and professionally.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Deeply instilled values-based company culture.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high-quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p>We are currently seeking a <b>Sales Manager</b> to join our <b>Cluster Sales team</b> at <b>Four Seasons Hotels Qatar</b>, representing <b>Four Seasons Hotel Doha</b> and <b>Four Seasons Resort and Residences at The Pearl‑Qatar</b>. This position reports directly to the <b>Senior Director of Sales</b> and plays a key role in driving revenue performance across both properties.</p><br><br><ul><li><p>Administer the sales program of the hotel</p><br><br></li><li><p>Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan.</p><br><br></li><li><p>Actively participates in achieving the departmental goals, which contribute to the Hotels budgets.</p><br><br></li><li><p>To solicit from assigned local corporate/ long stays / group/ leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities.</p><br><br></li><li><p>To write strategic sales action plans for assigned local corporate/ long stays / group/ leisure segments.</p><br><br></li><li><p>Closely monitors accounts revenue and business productions</p><br><br></li><li><p>Maximizes up-selling opportunities whenever possible.</p><br><br></li><li><p>Attends related work functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.</p><br><br></li><li><p>Plans sales trips, under the direct approval of Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. The Sales Manager reports to the Director of Sales on potential markets, which need coverage.</p><br><br></li><li><p>Reviews direct competition and conducts regular research.</p><br><br></li><li><p>With the assistance of the office supporting staff to keep and maintain the hotel data base and Central Information System in the most efficient and effective manner.</p><br><br></li><li><p>Complete weekly Golden S&C sales calls report.</p><br><br></li><li><p>To maintain an up-to-date record of all account corporate profiles on Golden S&C.</p><br><br></li><li><p>Conduct telemarketing and research from internet and internal resources to qualify accounts.</p><br><br></li><li><p>To project a professional image when representing The Hotel. </p><br><br></li><li><p>Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary.</p><br><br></li><li><p>Handle any duties as designated by the Director of Sales.</p><br><br></li><li><p>Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.</p><br><br></li><li><p>To strive to meet / exceed sales target set by the Director of Sales.</p><br><br></li><li><p>Carry out the day-to-day sales activities in local corporate/ long stays / group/ leisure segments for rooms under the set policies and procedures.</p><br><br></li><li><p>Develop new accounts by mapping specific business and buying tendencies. </p><br><br></li><li><p>Conducts site inspections.</p><br><br></li><li><p>Maintains close communication with the Meetings and Events team in the group process of their accounts </p><br><br></li><li><p>Attends the pre-event meeting and post-event meeting as required, chaired by Meetings and Events team</p><br><br></li><li><p>To cross-sell other sister properties, F&B, vouchers, SPA whenever possible.</p><br><br></li><li><p>To liaise with all WSOs to generate and follow up on potential sales leads.</p><br><br></li><li><p>Responsible for the training and development of other junior corporate and commercial sales staff the finest professional standard and lead by example.</p><br><br></li><li><p>Create and execute direct sales plan specific for new business development.</p><br><br></li></ul><br><p><b><span><u>What You Bring</u></span></b></p><br><br><ul><li><p>Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role</p><br><br></li><li><p>A bachelor’s degree or equivalent professional qualifications are preferred</p><br><br></li><li><p>Strong communication skills, both verbal and written</p><br><br></li><li><p>Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons Brand Values</p><br><br></li><li><p>Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment</p><br><br></li><li><p>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)</p><br><br></li><li><p>Strong bilingual writing skills, with the ability to communicate clearly and professionally.</p><br><br></li></ul><br><br><p><b><u><span>Our Offering:-</span></u></b> </p><br><br><br><ul><li><p><span>Deeply instilled values-based company culture</span></p><br><br></li><li><p><span>Opportunities to build a successful career with global potential </span> </p><br><br></li><li><p><span>Unique strong culture - diversity of 50 different nationalities</span> </p><br><br></li><li><p><span>Living accommodation in a high-quality, well-resourced apartment</span> </p><br><br></li><li><p><span>Excellent Training and Development opportunities</span></p><br><br></li><li><p><span>Employee Recognition Programs</span><span></span></p><br><br></li><li><p><span>Complimentary nights at FS Hotels Worldwide </span></p><br><br></li><li><p><span>Paid annual home leave tickets</span> </p><br><br></li><li><p><span>Complimentary meals in employee restaurants</span> </p><br><br></li><li><p><span>Free transportation to work</span> </p><br><br></li><li><p><span>Medical coverage</span></p><br><br></li></ul><br><br><p><b><u><span> Work Authorisation:-</span></u></b> </p><br><br><br><p><span>The Hotel will apply for the work authorisation for a successful candidate.</span> </p><br><br><br><p><b><u><span> Learn more about employment with Four Seasons:-</span></u></b></p><br><br><br><p><span>You could also learn more about employment with Four Seasons via the following channels:</span> </p><br><br><p><span>https://www.facebook.com/FourSeasonsJobs</span> </p><br><br><p><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span> </p><br><br><p><span>http://jobs.fourseasons.com</span> </p><br><br><p><span>https://twitter.com/FourSeasonsJobs</span></p><br><br><br><br><br><br><br><br><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.</p><br><ul><li>Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards</li><li>Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning.</li><li>Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements.</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders.</li><li>Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems.</li><li>Lead emergency response planning and coordinate fire drills to ensure organizational readiness</li><li>Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures</li><li>Manage and mentor fire safety personnel, providing training and performance guidance</li><li>Prepare and present fire safety reports to senior management and regulatory authorities</li><li>Ensure compliance with local fire codes, building regulations, and occupational health and safety standards</li><li>Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols</li><li>Stay current with evolving fire safety regulations and industry best practices in the region</li></ul><br>Qualifications<br><ul><li>Minimum 12 years of professional experience in fire safety management or related safety disciplines</li><li>Proven expertise in fire safety systems, including suppression, detection, and alarm systems</li><li>Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East</li><li>Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits</li><li>Proficiency in emergency response planning and incident investigation methodologies</li><li>Excellent leadership and team management skills with the ability to motivate and develop staff</li><li>Advanced proficiency in fire safety documentation, reporting, and data analysis</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication and interpersonal skills in English</li><li>Project management experience with the ability to manage multiple initiatives simultaneously</li><li>Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent)</li><li>Experience working in large-scale industrial, commercial, or institutional facilities</li><li>Familiarity with international fire safety standards and best practices</li><li>Proficiency in safety management software and Microsoft Office applications</li><li>Ability to work collaboratively with cross-functional teams and external regulatory agencies</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.</p><br><ul><li>Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards</li><li>Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning.</li><li>Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements.</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders.</li><li>Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems.</li><li>Lead emergency response planning and coordinate fire drills to ensure organizational readiness</li><li>Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures</li><li>Manage and mentor fire safety personnel, providing training and performance guidance</li><li>Prepare and present fire safety reports to senior management and regulatory authorities</li><li>Ensure compliance with local fire codes, building regulations, and occupational health and safety standards</li><li>Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols</li><li>Stay current with evolving fire safety regulations and industry best practices in the region</li></ul><br>Qualifications<br><ul><li>Minimum 12 years of professional experience in fire safety management or related safety disciplines</li><li>Proven expertise in fire safety systems, including suppression, detection, and alarm systems</li><li>Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East</li><li>Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits</li><li>Proficiency in emergency response planning and incident investigation methodologies</li><li>Excellent leadership and team management skills with the ability to motivate and develop staff</li><li>Advanced proficiency in fire safety documentation, reporting, and data analysis</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication and interpersonal skills in English</li><li>Project management experience with the ability to manage multiple initiatives simultaneously</li><li>Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent)</li><li>Experience working in large-scale industrial, commercial, or institutional facilities</li><li>Familiarity with international fire safety standards and best practices</li><li>Proficiency in safety management software and Microsoft Office applications</li><li>Ability to work collaboratively with cross-functional teams and external regulatory agencies</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for all outdoor Restaurant and Bar areas. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant and bar/lounge..<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Verifies compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Verifies compliance with all applicable laws and regulations.<br>• Verifies compliance with food handling and sanitation standards.<br>• Verifies staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, verifies the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Verifies employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Verifies recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Senior Project Manager to join our dynamic team in Doha, Qatar. In this pivotal role, you will lead the successful delivery of large-scale interior fit-out projects from concept through completion, representing our organization with excellence and integrity. You will drive strategic stakeholder engagement, manage complex project governance, and oversee multidisciplinary teams to deliver exceptional results for our most valued clients. If you are passionate about transforming spaces and leading high-performing teams in a fast-paced, collaborative environment, we want to hear from you.</p><br><ul><li>Lead the delivery of multiple complex fit-out projects and programs, ensuring alignment with client strategic objectives and organizational priorities while maintaining transparency and accountability throughout all project phases</li><li>Oversee all stages of project development, including feasibility analysis, design coordination, procurement management, delivery execution, and final handover, with meticulous attention to detail and quality assurance</li><li>Serve as the primary client-facing leader, acting as a trusted advisor, fostering long-term relationships, and demonstrating exceptional interpersonal skills to manage expectations and drive client satisfaction</li><li>Develop and implement robust project governance frameworks, including comprehensive cost management, scheduling optimization, risk and issue identification and mitigation, and quality control protocols</li><li>Lead, mentor, and coordinate multidisciplinary internal and external teams, including quantity surveyors, MEP specialists, architects, sustainability consultants, and contractors, fostering a collaborative and inclusive work environment</li><li>Make informed, proactive decisions with minimal supervision, demonstrating resilience and decisiveness while escalating strategic matters appropriately and maintaining transparent communication with stakeholders</li><li>Ensure all project works adhere strictly to budgets, timelines, health and safety requirements, local regulations, and client expectations, with particular attention to Middle Eastern construction standards and compliance</li><li>Manage and maintain accurate, organized project documentation in both digital and physical formats, ensuring accessibility and compliance with contractual obligations</li><li>Provide high-level direction, coaching, and professional development to junior project managers and project support staff, fostering a culture of continuous improvement and innovation</li><li>Analyze project performance metrics, identify opportunities for process optimization, and implement innovative solutions to enhance efficiency and project outcomes</li></ul><br>Qualifications<br><ul><li>Proven and demonstrable experience in fit-out or construction project management, with a strong track record of successfully leading complex, high-value projects from inception to completion</li><li>Professional experience from either a consultancy or client-side organization, with the ability to lead, advise on, and manage construction delivery across multiple stakeholder environments</li><li>Strong expertise in pre- and post-contract project management across the full RIBA lifecycle, with comprehensive understanding of project phases and deliverables</li><li>Proven ability to manage and influence multiple stakeholders at senior levels, demonstrating exceptional communication and relationship-building skills</li><li>Solid knowledge and practical experience with JCT and/or NEC contract administration, with the ability to interpret and apply contractual terms effectively</li><li>Excellent organizational, communication, and leadership skills, with the ability to manage competing priorities and maintain composure in dynamic environments</li><li>Proficiency in managing and maintaining accurate project documentation in both digital and physical formats, ensuring compliance and accessibility</li><li>Knowledge of Middle Eastern construction standards, regulations, and compliance requirements, or demonstrated ability to quickly acquire this knowledge</li></ul><p>**Preferred Qualifications**</p><br><ul><li>Professional qualification in Project Management, Construction Management, Engineering, or Quantity Surveying (Master's degree highly desirable)</li><li>Chartered professional status with RICS, CIOB, RIBA, ICE, or similar recognized professional body</li><li>Affiliation with the Association for Project Management (APM) or equivalent professional organization</li><li>Certification or demonstrated experience in Prince2, MSP, or similar project and program management methodologies</li><li>Experience delivering projects in international or multicultural environments, particularly in the Middle East region</li><li>Background in commercial fit-out delivery with knowledge of interior design coordination and specialized fit-out requirements</li><li>Experience in risk management, quality assurance, and sustainability integration within construction projects</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>