Operation Specialist Jobs in Qatar
9362 Jobs Found
Four Seasons Hotel Riyadh
Qatar - Doha
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who We Look For:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Essential Functions:</h4>
<p>The Valet Parking Attendant forms part of the Rooms Division and assists in the hotel lobby and arrival/departure experience of the hotel.</p>
<p>A valet attendant is responsible for driving, parking, and retrieving guest vehicles to ensure a smooth and welcoming experience upon their arrival and departure.</p>
<p>The valet parking attendant returns vehicles from the parking lot promptly and safely and provides excellent customer service to each guest.</p>
<p>Comply with Four Seasons’ Work Rules and Standards of Conduct. Work harmoniously and professionally with co-workers.</p>
<p>Must be able to work all shifts including AM's, PM's, weekends, and holidays.</p>
<p>Must have experience in a line or supervisory position in related positions.</p>
<ul>
<li>Greet guests arriving at the resort and drive their vehicle safely to a designated parking area.</li>
<li>Provide guests with directions, recommendations, and information about the city and its attractions.</li>
<li>Monitor property front entrance and guest arrivals.</li>
<li>Report any problems or unusual activities to management.</li>
<li>Provide exceptional, courteous, friendly and memorable service to guests and employees that differentiates us from the competition.</li>
<li>Assist guests promptly and courteously in valet check-in.</li>
<li>Park vehicles in designated areas in accordance with standard stacking procedures to maximize speed and efficiency of parking service.</li>
<li>Retrieve vehicles from valet lot, in accordance with established safety guidelines and offer guests a sincere farewell, assist with bags and offer directions.</li>
</ul>
<h4>Preferred Qualifications and Skills</h4>
<p>We are looking for individuals who have a solid knowledge of guest services and front of house operations. Creativity and organization are key along with strong work ethics and people skills. Applicants are required to have at least three to five years in room division capacity. Good communication skills. Must have previous relevant work experience. Must have a driving license.</p>
<h4>Our Offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons Hotels worldwide</li>
<li>Paid home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work Authorization:</h4>
<p>Hotel will apply for work authorization for a successful candidate.</p></p><p></p>
Qatar - Doha
<strong>About QNB<br><br></strong>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br><strong>Job Summary<br><br></strong>Responsible for the operational effectiveness of the automated HR systems, and the on-going support of Oracle HRMS utilising the various modules such as Payroll, Integrated Performance Management & Development (IPMD). Key contributor to planning and testing system upgrades and changes and the creation of standard and/or specialised MIS HR reports. Supports payroll, compensation and benefits, International Human Resources, recruitment, salary administration, and the provision of statistical data and reports. Maintain and monitor HC Budget, Business Plans, HC Projects update and follow-up and manage IPMD/system parameters.<br><br>Main Responsibilities<br><br><ul><li> Shareholder & Financial: - - - - - - - - -<br><br></li></ul>Key contributor to the development and implementation of HRMS system and the analysis of business<br><br>requirements.<br><br>Plays key role in HRMS system improvements/ enhancements/ upgrades in coordination with IT & HC.<br><br>Provides inputs in setting the budgets for HRMS and other electronic HR systems including system and software<br><br>investment costs, licensing and system maintenance fees, upgrades/enhancements, system training.<br><br>Prepares and provides relevant MIS reports covering Key Performance Indicators (KPIs) for performance<br><br>monitoring of HR Dept.<br><br>Maintains Monthly, Quarterly, and Annual Business Plan updates for HC projects.<br><br>Assists in monitoring the HR budget in line with QNB budgetary control practices. Prepares regular HR Budget<br><br>utilization MIS reports.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid<br><br>wastes, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and adheres to QNB policies<br><br><ul><li> Customer (Internal & External): - - - - - - - - - - -<br><br></li></ul>Maintains and updates the database on Organization structure and positions, using the QNB hierarchy and on a<br><br>need basis corrects reporting lines and levels.<br><br>Ensures staff and management requests about HRMS system issues are attended to and are timely and<br><br>accurately processed.<br><br>Provide timely and accurate information to the external and internal auditors and the compliance function, as and<br><br>when required.<br><br>Actively participate in the development and implementation of other electronic HR processes such as OLM, I<br><br>Recruitment etc.<br><br>Assists in the uploading of Divisional Business Plans on IPMD and updates progress on monthly basis.<br><br>Provides accurate and timely HR MIS reports requested by business.<br><br>At the instruction of the VP, HRMS & MIS, works with IT dept to coordinate and monitor system development<br><br>requests.<br><br>To assist customers (External/Internal) in all their queries on the Divisions products/tasks and seek solution to<br><br>their requests<br><br>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to<br><br>achieve improvements in turn-around time.<br><br>Build and maintain strong and effective relationship with all other related departments and units to achieve the<br><br>Group’s goals/objectives.<br><br>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and<br><br><strong>Risk Functions As And When Required<br><br></strong><ul><li> Internal (Processes, Products, Regulatory): - - - -<br><br></li></ul>Maintains accuracy, consistency & security of information within the HR systems; reports process failure errors in<br><br>order to ensure efficient and smooth human resources processes.<br><br>Compiles statistical information and prepares reports related to labour, turnover, payroll, recruiting, position<br><br>classification, compensation, training, promotions history, position history, and exit.<br><br>Provides assistance with HRIS network maintenance by adding or deleting users and retaining system security.<br><br>Serves as a functional and reporting expert to the HR Dept in matters relating to the HRMS system and data<br><br>integrity, solving systems-related problems and recommends necessary system changes.<br><br><ul><li> Learning & Knowledge: - - - - - - - - - -<br><br></li></ul>Good knowledge of MS Office tools including word processing, and spreadsheet software, together with<br><br>knowledge of database fundamentals and strong knowledge and demonstrated use of HR systems<br><br>Possess good knowledge on HRMS administration and related risks together with a good knowledge of operations<br><br>and related controls.<br><br>Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's<br><br>duties by proactively identifying areas for professional development of self and undertake development activities<br><br>Seek out opportunities to remain current with all developments in professional field<br><br>Good knowledge of principles/practices of computer science and HRMS & MIS systems<br><br>Knowledge of Reportnet, Access and/or other reporting tools<br><br>Understands operational characteristics of installation, troubleshooting and maintenance of information systems<br><br>Understands principles and practices of HRMS software troubleshooting<br><br>Provides functional input to the technical team for data conversions, system extract and other custom designing<br><br>processes.<br><br>Demonstrates good research skills to stays up-to-date with new developments in HR technology.<br><br><ul><li> Legal, Regulatory and Risk Framework Responsibilities: - - - -<br><br></li></ul>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the<br><br>QNB Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter<br><br>Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy,<br><br>Conflict of Interest and Insider Dealing Policy).<br><br>in accordance with the Banks Governance manual, contribute to and comply with the Branch’s Risk Framework,<br><br>consider Risk Appetite and promote a positive Risk Culture: - - -<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with<br><br>the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory<br><br>training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br><ul><li> Other: - - -<br><br></li></ul>Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information.<br><br>Maintaining utmost confidentiality about customer and internal bank information obtained during the course of<br><br>business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators.<br><br>Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership<br><br>position.<br><br>All other ad hoc duties and/or activities related to QNB that management may request of the employee from time<br><br>to time<br><br><strong>Education And Experience Requirements<br><br></strong><ul><li> - Bachelor’s Degree (specialization in Human Resources or IT is preferred). Experience with Oracle Minimum 8 years of relevant work experience preferably with a local/Gulf bank entailing responsibilities regarding HRMS and MIS systems.<br><br></li></ul>Note: you will be required to attach the following:<br><br><ul><li>Resume/CV</li><li>Copy of Passport or QID </li><li>Copy of Education Certificate </li><li>Copy of Birth Certificate</li></ul>
Qatar - Doha
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>KEY RESPONSIBILITIES:<br>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible<br>Manage restaurant reservations and seating arrangements efficiently<br>Escort guests to their tables and present menus<br>Maintain accurate waitlists during peak periods and communicate waiting times clearly<br>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow<br>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)<br>Monitor dining area cleanliness, ambiance, and readiness at all times<br>Answer phone calls, manage bookings, and respond to guest inquiries promptly<br>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values<br>Address guest concerns professionally and escalate when necessary<br>Support the F&B team to deliver a memorable and personalized dining experience<br>Skills & Competencies<br>Strong interpersonal and communication skills<br>Professional appearance and excellent grooming standards<br>Customer-focused with a positive and welcoming attitude<br>Ability to handle high-pressure situations with grace and composure<br>Attention to detail and strong organizational skills<br>Multitasking ability in a fast-paced environment<br>Basic knowledge of restaurant operations and reservation systems<br>Fluency in English (additional languages are an advantage)<br>Qualifications & Experience<br>High school diploma or equivalent<br>Previous experience in a luxury hotel or fine dining restaurant preferred<br>Familiarity with Marriott systems or reservation platforms is an advantage<br>Core Work Activities<br>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br>Managing dining room capacity and optimizing seating efficiency<br>Building guest loyalty through personalized service<br>Supporting team collaboration and maintaining service excellence<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment & Requirements<br>Standing and walking for extended periods<br>Flexibility to work shifts, weekends, and holidays<br>Maintaining high grooming and hygiene standards<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Qatar - Doha
<strong>About QNB<br><br></strong>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br><strong>Job Summary<br><br></strong>The incumbent will be responsible for developing and managing relationships with Financial Institutions and strengthening correspondent banking relationships by fostering new correspondent banking alliances; the incumbent will ensure the extension of the Group’s reach to the different geographical areas of the world.<br><br>Main Responsibilities<br><br><ul><li> Shareholder & Financial:</li><li>Assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets.</li><li>Support the SVP, FI & CB Relations in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Financial Institutions Unit and monitor their achievements on periodic basis.</li><li>Meet and exceed target budgets for new and existing Financial Institutions relationships comprising placements, borrowings and loan syndications, etc., for the Financial Institutions Unit, in accordance with QNB’s overall<br><br></li></ul>Division budget and strategy.<br><br><ul><li>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank</li><li>Act within the limits of the powers delegated to the incumbent</li><li>Implements KPI’s and best practices for Vice President, Financial Institutions and Correspondent Banking Relations role.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank</li><li> Customer (Internal & External):</li><li>Ensure provision of superior customer service through building lasting relationships with financial correspondents.</li><li>Build and maintain strong and effective relationships between QNB Group and counterparties; hands on coordination between various QNB International branches and subsidiaries on global FI relationship;</li><li>Partner and coordinate with other divisions in the Bank and international branches and subsidiaries when recommending relationships with counterparty banks and influencing them in enhancing their scope of business with QNB;</li><li>Assist the SVP, FI & CB Relations to develop and manage relationships with correspondent banks. Periodic travels to visit counterparty banks internationally to market QNB as the Bank of Choice in Qatar and the Region and support international branches within their geographical areas;</li><li>Monitors the periodical P&L for the dept., for Nostro/Vostro, treasury related and other income and expenses directly linked with counterparties FIs from QNB Doha as well as the international branches;</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.</li><li>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and</li><li>Risk Functions as and when required.</li><li> Internal (Processes, Products, Regulatory):</li><li>Support SVP, FI and CB Relations on business development, credit recommendation (increasing/ decreasing lines of credit etc.), and relationship management for selected local, regional, and international banks and other specialized financial institutions.</li><li>Ensure the existence of adequate and approved policies/ procedures to guide staff in their day-to-day activities and to ensure compliance with the same.</li><li>Manage the Financial Institutions’ credit portfolio on overall basis to ensure targets are met, corrective measures implemented on timely basis and to gauge the quality and performance of the portfolio.</li><li>Approve credit proposals that are within the incumbent’s delegated powers and submit those which exceed his approval authority to the higher approving authority.</li><li>Identify and timely report on all negative events and early signals on potential problematic accounts/relationships.</li><li>Continuously scan/ monitor reports from external rating agencies to identify significant up gradation/ downgrading of financial institutions and determine the impact of the same upon existing FI relationships.</li><li>Ensure annual reviews of Financial Institutions are conducted on timely basis.</li><li>Supervise the compilation of the report on annual reviews of Financial Institutions to be presented to executive management and the Board for deciding on facility renewals.</li><li>Implement the approved Relationship Management strategy within the unit to achieve the business objectives.</li><li>Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals address all relevant risk factors and meet minimum acceptable standards. - Assist the SVP, FI & CB Relations in managing some of the Bank’s international projects such as the Annual IMF</li><li>Meetings and SIBOS Expos - Undertake specific financial institutions projects as assigned from time to time.</li><li> Learning & Knowledge:</li><li>Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team.</li><li>Possess a prominent knowledge of Financial Institution related business and correspondent relationships with a good knowledge of operations and control.</li><li>Identify areas for professional development of self and other staff.</li><li>Seek out opportunities to remain current with all developments in professional field</li><li> Legal, Regulatory and Risk Framework Responsibilities:</li><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,</li><li>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</li><li>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</li><li>Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li><li> Other:</li><li>Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course</li><li>of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and</li><li>Compliance functions, and relevant Regulators.</li><li>Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position</li><li>All other ad hoc duties/activities related to QNB that management may request of the employee from time to time<br><br></li></ul><strong>Education And Experience Requirements<br><br></strong><ul><li>Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </li><li>Business Administration or Information Technology (related field of study), Masters preferred </li><li>At least 12 years of relevant experience, preferably within a highly rated international bank. </li><li>Well-informed of the market competitive structure, industry practices and regulations for the Financial Institutions and correspondent banking segment. </li><li>Excellent oral and written communication skills in English and Arabic.</li><li>Excellent people relationship skills and awareness of risk management concepts and practices. </li><li>Understanding of the relevant laws, regulations and best practices pertaining to Financial Institution relationships. </li><li>Personal integrity and self-management. </li><li>Planning, organizing and analytical ability with problem solving and decision-making skills. </li><li>Ability to motivate and lead teams from diverse cultural backgrounds. </li><li>Knowledge of AML laws and regulations.<br><br></li></ul>Note: you will be required to attach the following:<br><br><ul><li>Resume/CV</li><li>Copy of Passport or QID </li><li>Copy of Education Certificate</li></ul>
Qatar - Doha
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125165<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> P.O. Box 23400, West Bay Lagoon, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>YOUR LEGACY STARTS WITH US<br><br></strong>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br><strong>FIND PURPOSE IN YOUR PASSION<br><br></strong>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br><ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li><li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. </li><li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li><li>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li><li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li><li> Exclusive training and leadership development programs</li><li> Recognition and rewards for exceptional service</li><li> Preferential Members Rates at Marriott Hotels Globally</li><li> Dining & Wellness discounts for your family and you</li><li> Medical Insurance Coverage</li><li> An HR team dedicated to your success and wellbeing<br><br></li></ul><strong>OUR EXPECTATIONS FROM THE ROLE:<br><br></strong>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br><strong>KEY RESPONSIBILITIES:<br><br></strong><ul><li>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible</li><li>Manage restaurant reservations and seating arrangements efficiently</li><li>Escort guests to their tables and present menus</li><li>Maintain accurate waitlists during peak periods and communicate waiting times clearly</li><li>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow</li><li>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)</li><li>Monitor dining area cleanliness, ambiance, and readiness at all times</li><li>Answer phone calls, manage bookings, and respond to guest inquiries promptly</li><li>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values</li><li>Address guest concerns professionally and escalate when necessary</li><li>Support the F&B team to deliver a memorable and personalized dining experience<br><br></li></ul><strong>Skills & Competencies<br><br></strong>Strong interpersonal and communication skills<br><br>Professional appearance and excellent grooming standards<br><br>Customer-focused with a positive and welcoming attitude<br><br>Ability to handle high-pressure situations with grace and composure<br><br>Attention to detail and strong organizational skills<br><br>Multitasking ability in a fast-paced environment<br><br>Basic knowledge of restaurant operations and reservation systems<br><br>Fluency in English (additional languages are an advantage)<br><br><strong>Qualifications & Experience<br><br></strong>High school diploma or equivalent<br><br>Previous experience in a luxury hotel or fine dining restaurant preferred<br><br>Familiarity with Marriott systems or reservation platforms is an advantage<br><br><strong>Core Work Activities<br><br></strong>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br><br>Managing dining room capacity and optimizing seating efficiency<br><br>Building guest loyalty through personalized service<br><br>Supporting team collaboration and maintaining service excellence<br><br><strong>Marriott Core Values<br><br></strong>Put People First<br><br>Pursue Excellence<br><br>Embrace Change<br><br>Act with Integrity<br><br>Serve Our World<br><br><strong>Work Environment & Requirements<br><br></strong>Standing and walking for extended periods<br><br>Flexibility to work shifts, weekends, and holidays<br><br>Maintaining high grooming and hygiene standards<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
Qatar - Doha
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>KEY RESPONSIBILITIES:<br>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible<br>Manage restaurant reservations and seating arrangements efficiently<br>Escort guests to their tables and present menus<br>Maintain accurate waitlists during peak periods and communicate waiting times clearly<br>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow<br>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)<br>Monitor dining area cleanliness, ambiance, and readiness at all times<br>Answer phone calls, manage bookings, and respond to guest inquiries promptly<br>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values<br>Address guest concerns professionally and escalate when necessary<br>Support the F&B team to deliver a memorable and personalized dining experience<br>Skills & Competencies<br>Strong interpersonal and communication skills<br>Professional appearance and excellent grooming standards<br>Customer-focused with a positive and welcoming attitude<br>Ability to handle high-pressure situations with grace and composure<br>Attention to detail and strong organizational skills<br>Multitasking ability in a fast-paced environment<br>Basic knowledge of restaurant operations and reservation systems<br>Fluency in English (additional languages are an advantage)<br>Qualifications & Experience<br>High school diploma or equivalent<br>Previous experience in a luxury hotel or fine dining restaurant preferred<br>Familiarity with Marriott systems or reservation platforms is an advantage<br>Core Work Activities<br>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br>Managing dining room capacity and optimizing seating efficiency<br>Building guest loyalty through personalized service<br>Supporting team collaboration and maintaining service excellence<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment & Requirements<br>Standing and walking for extended periods<br>Flexibility to work shifts, weekends, and holidays<br>Maintaining high grooming and hygiene standards<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
RITWIK Infotech
Qatar - Doha
<p>Job Description: Senior Database Administrator</p><p>Job Location</p><p><strong>Doha, Qatar – Onsite</strong></p><p>Employment Type</p><p><strong>Direct Payroll</strong></p><p>Experience Required</p><p><strong>6–8 Years</strong></p><p>Urgency</p><p><strong>Immediate / Urgent Requirement</strong></p><p>Candidate Location Requirement</p><p><strong>Only candidates currently available in Qatar and able to work onsite will be considered.</strong></p><p>Job Summary</p><p>We are seeking an experienced <strong>Senior Database Administrator (DBA)</strong> to manage and support enterprise-wide database environments across production, development, instructional, and business-critical systems.</p><p>The ideal candidate will have strong hands-on experience in <strong>Oracle Database, Microsoft SQL Server, and PostgreSQL</strong>, along with expertise in <strong>High Availability, Disaster Recovery, Business Continuity, Performance Tuning, Database Security, Backup & Recovery, ETL, Data Integration, and Database Monitoring</strong>.</p><p>The role requires a proactive database professional capable of maintaining highly available, secure, scalable, and high-performing enterprise database systems.</p><p>Key Responsibilities</p><ul><li><p>Administer and maintain enterprise-wide relational databases supporting production, development, testing, and other business-critical systems.</p></li><li><p>Install, configure, upgrade, patch, monitor, and troubleshoot <strong>Oracle Database, Microsoft SQL Server, and PostgreSQL</strong> environments.</p></li><li><p>Perform database object and security administration, including:</p><ul><li><p>Schemas</p></li><li><p>Tables</p></li><li><p>Tablespaces</p></li><li><p>Indexes</p></li><li><p>Views</p></li><li><p>Queries</p></li><li><p>Stored Procedures</p></li><li><p>User Roles</p></li><li><p>Profiles</p></li><li><p>Access Controls</p></li></ul></li><li><p>Monitor and optimize database performance through query tuning, indexing strategies, capacity planning, and resource optimization.</p></li><li><p>Diagnose and resolve database and system issues while ensuring maximum availability and minimal downtime.</p></li><li><p>Design, implement, and maintain <strong>High Availability (HA), Disaster Recovery (DR), and Business Continuity</strong> solutions.</p></li><li><p>Develop and manage database backup, recovery, restore, and retention strategies to ensure data integrity and availability.</p></li><li><p>Monitor database audit logs, system logs, storage utilization, and disk space availability.</p></li><li><p>Manage database security tools and controls to maintain a secure database environment.</p></li><li><p>Perform routine database maintenance, health checks, patching, upgrades, and version management.</p></li><li><p>Design and maintain <strong>Data Warehouses and Data Marts</strong> to support enterprise reporting and analytics.</p></li><li><p>Develop and support <strong>ETL processes, data integration, and data migration</strong> between enterprise databases and third-party applications.</p></li><li><p>Implement and support BI reporting and analytics solutions using modern tools.</p></li><li><p>Provide database expertise for application enhancements, upgrades, and new system implementations.</p></li><li><p>Develop data models, including <strong>Entity Relationship Diagrams (ERDs)</strong>, based on business and end-user requirements.</p></li><li><p>Perform database capacity planning and storage management.</p></li><li><p>Manage system executables, redo logs, archive logs, transaction logs, system data files, application data files, and index files.</p></li><li><p>Ensure compliance with organizational policies and procedures related to data integrity, security, and access management.</p></li><li><p>Collaborate with application, infrastructure, security, and business teams to support enterprise systems.</p></li><li><p>Maintain technical documentation, operational procedures, database standards, and recovery plans.</p></li><li><p>Evaluate and implement modern database technologies, automation tools, <strong>AI tools, and Generative AI solutions</strong>, where applicable.</p></li><li><p>Perform other reasonable duties as assigned by the supervisor.</p></li></ul><p>Required Skills & Qualifications</p><p>Education</p><ul><li><p>Bachelor's Degree in <strong>Computer Science, Information Technology, Engineering</strong>, or another relevant technology-related field from an accredited institution.</p></li></ul><p>Experience</p><ul><li><p><strong>6–8 years of hands-on experience</strong> in Database Administration, Database Engineering, or Enterprise Database Support.</p></li><li><p>Experience supporting <strong>production, development, testing, and Disaster Recovery environments</strong>.</p></li><li><p>Experience working in enterprise-scale, high-availability environments.</p></li></ul><p>Mandatory Technical Skills</p><ul><li><p>Strong hands-on experience with:</p><ul><li><p><strong>Oracle Database Administration</strong></p></li><li><p><strong>Microsoft SQL Server Administration</strong></p></li><li><p><strong>PostgreSQL Administration</strong></p></li></ul></li><li><p>Experience in database installation, configuration, administration, patching, upgrades, and migrations.</p></li><li><p>Strong knowledge of:</p><ul><li><p>Database Performance Tuning</p></li><li><p>Query Optimization</p></li><li><p>Index Optimization</p></li><li><p>Capacity Planning</p></li><li><p>Database Monitoring</p></li><li><p>Backup & Recovery</p></li><li><p>Database Security</p></li><li><p>User and Access Management</p></li></ul></li><li><p>Experience implementing and managing:</p><ul><li><p><strong>High Availability (HA)</strong></p></li><li><p><strong>Disaster Recovery (DR)</strong></p></li><li><p><strong>Business Continuity (BCP)</strong></p></li></ul></li><li><p>Experience with database replication and data synchronization technologies.</p></li><li><p>Strong understanding of database storage, disk management, log management, and data file management.</p></li><li><p>Experience with <strong>ETL, Data Integration, Data Migration, Data Warehousing, and Data Marts</strong>.</p></li><li><p>Experience in database security, auditing, monitoring, and compliance.</p></li><li><p>Knowledge of data modelling and <strong>Entity Relationship Diagrams (ERDs)</strong>.</p></li><li><p>Experience integrating enterprise databases with third-party applications and systems.</p></li></ul><p>Preferred Skills</p><ul><li><p>Experience with <strong>Power BI</strong> or other Business Intelligence and reporting tools.</p></li><li><p>Exposure to:</p><ul><li><p>Data Lakes</p></li><li><p>Modern Data Platforms</p></li><li><p>Cloud Databases</p></li><li><p>AI Tools</p></li><li><p>Generative AI</p></li></ul></li><li><p>Experience with enterprise database automation and scripting.</p></li><li><p>Knowledge of cloud platforms such as <strong>Oracle Cloud Infrastructure (OCI), Microsoft Azure, or AWS</strong>.</p></li><li><p>Experience with system design and enterprise architecture concepts.</p></li></ul><p>Ideal Candidate Profile</p><p>The ideal candidate will be a hands-on <strong>Senior Database Administrator</strong> with strong expertise across <strong>Oracle, Microsoft SQL Server, and PostgreSQL</strong>. The candidate should have proven experience supporting mission-critical enterprise databases and implementing robust <strong>High Availability, Disaster Recovery, Backup & Recovery, Security, Performance Tuning, and Data Integration</strong> solutions.</p><p>The candidate must currently be available in <strong>Qatar</strong> and willing to work <strong>onsite in Doha</strong>.</p><p>Important Keywords for Sourcing</p><p><strong>Oracle DBA, Oracle Database Administrator, SQL Server DBA, MSSQL DBA, PostgreSQL DBA, Database Administrator, Senior DBA, Database Engineer, Database Architect, High Availability, HA, Disaster Recovery, DR, Business Continuity, BCP, Backup Recovery, Performance Tuning, Database Security, Database Monitoring, Oracle RAC, Data Guard, SQL Server Always On, PostgreSQL, ETL, Data Warehouse, Data Mart, Data Integration, Data Modelling, ERD, Power BI, Data Lake, OCI, Azure, AWS.</strong></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Result Areas:</strong></p><br><ul><li><p>Administer the campus wide relational database for production, instructional, and development systems, collectively described as the Enterprise Computing Systems.</p></li><li><p>Perform database object and security administration such as creating indexes, schemas, table spaces, views, queries, stored procedures, user roles and profiles, and control and monitor data access.</p></li><li><p>Diagnose and correct database and system problems while maintaining high availability for Enterprise Systems.</p></li><li><p>Design and maintain data warehouse and data marts with ETL tools.</p></li><li><p>Design, develop, implement, tune, plan capacity and recover Enterprise Systems databases.</p></li><li><p>Provide data modelling such as entity relationship diagrams for new systems to meet end-user requirements.</p></li><li><p>Provide database expertise to add or modify tables, fields, indexes and stored procedures as needed for additional system functionality or upgrades to Enterprise Systems on campus.</p></li><li><p>Ensure that the database is backed up and that routine database maintenance and administration is done in a manner that provides data integrity and is consistent with high availability performance.</p></li><li><p>Ensure databases are always updated to the latest stable version</p></li><li><p>Manage, and monitor the current database deployed security tools to ensure high database security maintained</p></li><li><p>Monitor audit logs and other logs and ensure disk space availability.</p></li><li><p>Implement ETL and BI reporting using latest tools</p></li><li><p>Develop and monitor compliance with policies and procedures controlling the integrity of and access to data.</p></li><li><p>Provide for data integration between Enterprise System databases and other third-party systems as needed to maintain the integrity of the Enterprise Computer Systems and ongoing campus system user needs.</p></li><li><p>Perform disk management for the installation and configuration of database management system software.</p></li><li><p>Analyse and determine the optimal location of system executables, redo and manage log files, manage system data files, application data files and index files.</p></li><li><p>Other reasonable tasks as assigned by supervisor</p></li></ul><p><strong>Minimum Knowledge, Skills & Experience:</strong></p><p>· Bachelor’s Degree in a technology related field from an Accredited College or University</p><p>· 6-8 years of academic and research application development experience</p><p>· Experience in installing, configuring, fine tuning, and managing Oracle Database, Microsoft SQL, PostgreSQL</p><p>· Expertise in developing, implementing and maintaining disaster recovery and business continuity operations for enterprise data bases</p><p>· Experience with Power BI, DataMart’s, Data Lake is a plus</p><p>· AI Tools and Gen AI knowledge is a plus</p><p>· Experience with system design concepts</p>
Qatar - Doha
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>KEY RESPONSIBILITIES:<br>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible<br>Manage restaurant reservations and seating arrangements efficiently<br>Escort guests to their tables and present menus<br>Maintain accurate waitlists during peak periods and communicate waiting times clearly<br>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow<br>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)<br>Monitor dining area cleanliness, ambiance, and readiness at all times<br>Answer phone calls, manage bookings, and respond to guest inquiries promptly<br>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values<br>Address guest concerns professionally and escalate when necessary<br>Support the F&B team to deliver a memorable and personalized dining experience<br>Skills & Competencies<br>Strong interpersonal and communication skills<br>Professional appearance and excellent grooming standards<br>Customer-focused with a positive and welcoming attitude<br>Ability to handle high-pressure situations with grace and composure<br>Attention to detail and strong organizational skills<br>Multitasking ability in a fast-paced environment<br>Basic knowledge of restaurant operations and reservation systems<br>Fluency in English (additional languages are an advantage)<br>Qualifications & Experience<br>High school diploma or equivalent<br>Previous experience in a luxury hotel or fine dining restaurant preferred<br>Familiarity with Marriott systems or reservation platforms is an advantage<br>Core Work Activities<br>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br>Managing dining room capacity and optimizing seating efficiency<br>Building guest loyalty through personalized service<br>Supporting team collaboration and maintaining service excellence<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment & Requirements<br>Standing and walking for extended periods<br>Flexibility to work shifts, weekends, and holidays<br>Maintaining high grooming and hygiene standards<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Qatar - Doha
Position Title: Executive Chef<br><br>Reports To: Division Head: Level 3<br><br>Supervises: Department Head A: Level 4 & Department Head B: Level 5<br><br>Job Level: Department Head A: Level 4<br><br>Department: Culinary<br><br>Division: Food & Beverage<br><br>The Hotel<br><br>Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat," an open-air square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.<br><br>Our Mission<br><br>Our mission is to delight and inspire our Fans at every opportunity.<br><br>Guiding Principles<br><br>Delighting our Customers Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility<br><br>Scope of Position<br><br>The Executive Chef will assume full responsibility of all related operational, administrative and financial aspects of all kitchens related to Mandarin Oriental, Doha.<br><br>Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. On the Job trainers and trainings. Group Training Technique trainers and trainings. Update and maintain a complete Training Matrix for your department. Update and maintain Job Description and Job Specification Matrix your department. Ensure the colleagues’ career path and development needs are being prioritised and documented in accordance with the MO Profile online system. Hold monthly meetings with all colleagues to assure they have a forum to voice any concerns or challenges and share departmental and hotel information. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times.<br>To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Follow the principle of the 5Ps ‘Proper Planning Prevents Poor Performance’ at all times and for all activities.<br><br>Departmental<br><br>Managerial Duties: <br><br>Oversee all operational and administrative aspects of the culinary division as appropriate and be able to prioritise the required level of engagement in all areas depending on business volumes and other related parameters. Monitor industry trends and collaborate with internal and external partners in culinary research and development efforts Formulate and implement procedural guidelines, policies and standards pertaining to the overall food and beverage operations. Included in this are menu design, product specifications, cleanliness and sanitation, and food, labour and operating expenses’ cost control. Guide and support the culinary team in the implementation and adherence of company standards, processes & systems. Develops standards, processes and tools to assist in delivering consistent culinary products. Provide visionary leadership and management from development process, product creation through implementation. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Train, evaluate and schedule all culinary colleagues in accordance with the applicable standards, policies and as per the overall business requirements. To support the Chief Steward in creating and maintain the cleaning and side duty schedules for all positions and ensure compliance and follow through. Support the Chief Steward in overseeing the outside cleaning contractor. Monitor the Catering Company in charge of the staff canteen with regard to food safety and quality and provide feedback and guidance if required. Supervise the maintenance and cleanliness of the kitchens and stewarding area at all times and carry out daily monthly walk-throughs with the respective stewarding and engineering colleagues. Follow up accordingly on the produced reports to achieve an immaculate environment. To oversee and follow through the food safety standards set by Mandarin Oriental Doha, Safe & Sound and through the local Qatar Municipality rules and regulation. Work closely with all outlet managers and all Chef de Cuisines to plan menus, prices and promotional events in order to maximize revenue generating opportunities in line with market demands. Constantly identify areas for improvement in food and beverage quality by reviewing various quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Manager. Collaborate with Materials Management in identifying and sourcing required products Ensure that Mandarin Oriental, Doha grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Ensure proper care, security and maintenance of all hotel equipment through attentive supervision. Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly. To ensure that all plating guides are followed according to set dish description, cooking method and presentation image. Ensure plating guides are up to date and distributed appropriately.<br><br>Customer Focus<br><br>Ensure customer satisfaction in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Personally meet potential event guests for menu planning and discussions. Personally monitor and follow through on any requirements of VIP guests and special dietary requirements. Drive and motivate the team to create specific WOW moments to surprise and delight guests throughout the hotel.<br><br>Colleague Relations<br><br>Carry out monthly or even more regular casual one-on-one meetings with all team members to assure colleagues have a forum to voice out of any concerns or challenges as well as to share hotel and department information. Communicate rules and regulations to all colleagues by using the colleague handbook and any other appropriate documents. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha procedures. Conduct daily meetings with the team and provide a regular forum for two-way communication with the whole team. Be a mentor to colleagues and pass on knowledge<br><br>Administrative Duties<br><br>Monitor and control monthly P&L with main focus on food cost, labour cost and cost of consumables. Prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Manages the overall creation of menus, preparation instructions, and individual plating guides by ingredients and corresponding portion sizes To ensure that all kitchens outlets have a professional recipe costing prior the hotel opening date to establish selling prices. To ensure that all recipes are up to date and in line with selling prices. Carry out regular analysis of outlet related financial information including menu engineering Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for culinary<br><br>Additional Duties<br><br>To be updated with the latest food trends in the F&B industry to ensure that Ala Carte dishes and Buffets are in line or ahead with international standards. Conduct regular hands on dish training to ensure food knowledge of all chefs are up to date. Plan and execute months of Ramadan and other promotional activities for banquet or outlets. Attend and participate in all required meetings as scheduled. Perform any other reasonable duties as required by the Director of Food & Beverage.<br><br>Mandarin Oriental reserves the right to add, delete, change or modify the job duties, and responsibilities described in this Job Description, at the company’s discretion, at any time with appropriate notice.<br><br>I have read and understand this job description for Mandarin Oriental, Doha.<br><br>Date<br><br>Colleague Name:
Qatar - Doha
<strong>Job Description<br><br></strong><strong>Introduction<br><br></strong>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.<br><br>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.<br><br>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration<br><br><strong>Project Context and Scope<br><br></strong>Qatar’s Private Sector constitutes a central pillar of the national economy, contributing significantly to economic diversification, innovation, employment and social development.<br><br>For the International Organization for Migration (IOM), private sector engagement is increasingly strategic, particularly in advancing sustainable development outcomes, ethical labour practices, and responsible business conduct.<br><br>However, there is currently no single, comprehensive and structured reference that provides a holistic understanding of the private sector landscape in Qatar. Existing information is fragmented, sector-specific, and limited in analytical depth, making it difficult to support evidence-based engagement and decision-making for government entities, UN agencies, and development actors seeking to engage effectively with the private sector.<br><br>This consultancy will address this gap by developing comprehensive private sector mapping and analysis, serving both as:<br><br><ul><li> A public-facing national reference document, and </li><li> An internal strategic resource for IOM to inform engagement and partnership development. <br><br></li></ul><strong>Organizational Department / Unit to which the Consultant is contributing<br><br></strong>The consultant will work under Programmes in IOM Qatar Country Office.<br><br><strong>Responsibilities<br><br></strong><strong>Category B Consultants: Tangible and miserable outputs of the work assignment <br><br></strong>The consultant will be responsible for carrying out the following:<br><br><strong>Private sector Mapping <br><br></strong><ul><li> Identify and profile major sector companies (large firms, SMEs, multinationals, family businesses, free zone entities, social enterprises) </li><li> Analyze sectoral distribution and typologies across key industries <br><br></li></ul><strong>Business Associations Analysis<br><br></strong><ul><li> Map chambers, councils, networks, and representative bodies </li><li> Assess mandates, membership, and influence <br><br></li></ul><strong>Corporate Practices and Policies <br><br></strong><ul><li> Document CSR, ESG, and sustainability practices </li><li> Assess internal policies related to governance and social responsibility <br><br></li></ul><strong>Regulatory Framework Analysis<br><br></strong><ul><li> Analyze laws and policies governing private sector operations, including:</li><ul><li> Company registration and licensing</li><ul><li> Investment, labour, and governance regulations </li><li> ESG/CSR frameworks <br></li></ul></ul></ul><strong>Strategic Engagement Component<br><br></strong><ul><li> Identify key engagement platforms, events, and communication channels. </li><li> Map companies, business associations, and networks according to IOM engagement pillars (Impact, Income, Innovation). </li><li> Assess organizational interests, capacities, influence, and alignment with IOM priorities. </li><li> Identify and prioritize high-potential partners for strategic engagement, collaboration, sponsorship, technical cooperation, and resource mobilization. </li><li> Develop practical engagement pathways and recommendations for outreach to priority stakeholders. <br><br></li></ul><strong>Methodology<br><br></strong><strong>The Consultant Will Apply a Mixed-method, Multi-phase Approach, Including<br><br></strong><ul><li> Desk review of secondary data from official registries, business associations, and company disclosures </li><li> Quantitative data collection through structured questionnaires </li><li> Qualitative analysis of partnerships, engagement potential, and sector dynamics </li><li> Data triangulation (minimum two sources per key data point) </li><li> Use of standardized classification frameworks and data tools </li><li> Stakeholder validation to verify findings <br><br></li></ul><strong>The Methodology Will Follow Five Phases<br><br></strong><ul><li> Desk review and longlisting </li><li> Private sector survey </li><li> Business association mapping </li><li> Regulatory framework analysis </li><li> Engagement strategy development <br><br></li></ul>Particular emphasis will be placed on generating actionable findings and practical recommendations that support IOM’s partnership development strategy. The analytical framework will assess stakeholder’s relevance and potential contribution across the Impact, Income, and Innovation pillars, enabling prioritization of engagement opportunities for the Misson,<br><br><strong>Deliverables<br><br></strong>The Consultant will produce the following core deliverables ( <em> on a 5-installment payment basis </em> ):<br><br><ul><li> Comprehensive Private Sector Mapping Report </li><li> Consolidated and searchable private sector database </li><li> Business associations and regulatory framework annex </li><li> Internal engagement and strategy annex </li><li> Executive summary (5-8 pages) <br><br></li></ul><strong>Duration and Timeline<br><br></strong><strong>Indicative Timeline<br><br></strong><ul><li> Weeks 1-2: Inception and methodology design </li><li> Weeks 3-5: Desk review and initial mapping </li><li> Weeks 6-10: Stakeholder consultation, questionnaire and landscape mapping </li><li> Weeks 11-14: Analysis and drafting outputs </li><li> Weeks 11-16: Validation and finalization <br><br></li></ul>Each phase will produce interim outputs to support ongoing engagement.<br><br><strong>Reporting and Coordination<br><br></strong><ul><li> The consultant will report directly to the designated IOM project manager </li><li> Regular progress updates (weekly or bi-weekly) will be required </li><li> Draft outputs will undergo internal review and validation </li><li> Coordination with:</li><ul><li> IOM</li><ul><li> Government stakeholders</li><ul><li> Business associations and private sector actors <br></li></ul></ul></ul></ul><strong>Performance Indicators for the Evaluation of results<br><br></strong><strong>The Consultant Will Be Evaluated Based On<br><br></strong><ul><li> Timely delivery of agreed outputs </li><li> Quality, accuracy, and completeness of data and analysis </li><li> Adherence to methodology and data governance standards </li><li> Responsiveness to feedback and stakeholder engagement </li><li> Usability of deliverables for strategic and operational purposes <br><br></li></ul><strong>The Consultant Must Ensure<br><br></strong><ul><li> Source transparency for all data collected </li><li> Verification protocols (minimum two-source validation) </li><li> Neutrality and non-endorsement of entities </li><li> Data protection compliance, including informed consent where applicable </li><li> No collection of sensitive or confidential data without authorization </li><li> Screening and mitigation of reputational risks </li><li> All outputs must comply with IOM data protection and ethical standards <br><br></li></ul><strong>Qualifications<br><br></strong><strong>Education: <br><br></strong><ul><li> Advanced Masters University degree in a related field <br><br></li></ul><strong>Experience<br><br></strong><ul><li> Minimum 7 years of relevant experience </li><li> Proven experience in private sector analysis, market research, or economic mapping </li><li> Experience in Qatar or the GCC region strongly preferred </li><li> Familiarity with CSR, ESG, and sustainable business practices </li><li> Experience working with international organizations is an asset <br><br></li></ul><strong>Skills<br><br></strong><ul><li> Strong analytical and research skills </li><li> Experience in database development and data management </li><li> Excellent report writing and communication skills <br><br></li></ul><strong>Languages<br><br></strong>For this consultancy, Fluency in English (both oral and written is required) Fluency in Arabic will be considered an asset.<br><br>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.<br><br><strong>Required Competencies<br><br></strong>IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.<br><br><strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:<br><br><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.<br><br></li></ul><strong>Core Competencies</strong> – behavioural indicators<br><br><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br><br></li></ul><strong>Notes<br><br></strong>IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.<br><br>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.<br><br>Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.<br><br>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.<br><br>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.<br><br>IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.<br><br>No late applications will be accepted. Only shortlisted candidates will be contacted.<br><br>For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Qatar - Doha
<p><strong>Nair Systems </strong><span>is currently looking for</span><strong> </strong><strong>FTP</strong><strong> Business Analyst</strong><span> for our</span><strong> Qatar </strong><span>operations </span></p><p><strong>Education & Experience Requirements:</strong></p><p>- <span>Bachelor's degree in Finance, Banking, Economics, Accounting, Business Administration, Information Technology, Mathematics, or related discipline.</span></p><p>- <span>At least 7 years of relevant experience, preferably within a highly rated international bank.</span></p><p>- <span>Experience in Treasury, Finance, ALM, FTP, Risk Analytics, Business Analysis, or Performance Management.</span></p><p>- <span>Exposure to profitability, liquidity, capital, or RAROC frameworks preferred.</span></p><p><strong>Required Special Skills:</strong></p><p>- Strong understanding of FTP methodologies and balance sheet management concepts.</p><p>- Knowledge of liquidity pricing, profitability measurement, and treasury processes.</p><p>- Strong business analysis and requirements documentation skills.</p><p>- Advanced analytical and quantitative capabilities.</p><p>- Strong reporting, dashboarding, and data interpretation skills.</p><p>- Effective stakeholder engagement and communication skills.</p><p><br></p><p><strong>Essential Duties & Responsibilities by Dimensions</strong></p><p><br></p><p><strong>Shareholder & Financial:</strong></p><p>- <span>Conduct deailed analysis of FTP methodologies, profitability drivers, and funding allocation mechanisms.</span></p><p>- <span>Support assessment of FTP impacts on product pricing, business profitability, and balance sheet performance.</span></p><p>- <span>Assist in developing analytical models and management reporting to support strategic decision-making.</span></p><p>- <span>Implements KPI's and best practices for the Funds Transfer Pricing Business Analyst.</span></p><p>- <span>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</span></p><p>- <span>Act within the limits of the powers delegated to the incumbent.</span></p><p><span>Customer (Internal & External):</span></p><p>- <span>Support stakeholder engagement activities across Treasury, Finance, Risk, Business Units, and Technology teams.</span></p><p>- <span>Facilitate business requirements gathering sessions and document functional requirements.</span></p><p>- <span>Assist business users in understanding FTP methodology changes and reporting outputs.</span></p><p>- <span>To assist customers in all their queries on Bank's products and seek solution to their requests.</span></p><p>- <span>Maintain activities in accordance with Service Level Agreements (SLAs).</span></p><p>- <span>Build and maintain strong/effective relationships with related departments/units.</span></p><p>- <span>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><p><br></p><p><strong>Internal (Processes, Products, Regulatory):</strong></p><p>- <span>Analyse current-state FTP models, liquidity pricing methodologies, and profitability frameworks.</span></p><p>- <span>Support development and documentation of funding curves, behavioural assumptions, margin allocation, and reporting requirements.</span></p><p>- <span>Assist with implementation, testing, data validation, and process improvement initiatives related to FTP transformation.</span></p><p>- <span>Continuously identify opportunities to improve reporting accuracy, transparency, and process efficiency.</span></p><p>- <span>Continuous Improvement: </span></p><p>- <span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><p>- <span>Identify and encourage people to adopt practices better than the industry standard. </span></p><p>- <span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team. </span></p><p>- <span>Encourage, solicit and reward innovative ideas even in day-to-day issues.</span></p><p><br></p><p><strong>Learning & Knowledge:</strong></p><p>- <span>Develop and maintain knowledge of FTP methodologies, ALM concepts, liquidity management, and banking profitability frameworks.</span></p><p>- <span>Stay informed of industry practices, regulatory developments, and treasury transformation trends.</span></p><p>- <span>Contribute to knowledge-sharing initiatives and project documentation.</span></p><p>- <span>Proactively identify areas for professional development of self and undertake development activities.</span></p><p>- <span>Seek out opportunities to remain current with all developments in professional field.</span></p><p><br></p><p><strong>Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><p>- <span>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</span></p><p><span>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</span></p><p><span>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</span></p><p><span>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</span></p><p><span>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</span></p><p><span>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><p><span>- Attend mandatory (internal and external) seminars as instructed by the Bank.</span></p><p><br></p><p>- </p><p><br></p>
Qatar - Doha
<p><strong>Why Join Us?</strong></p><p>At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.</p><p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. </p><p>We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy</p><p>You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><br></p><p><strong>About Rosewood Doha:</strong></p><p>Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests.</p><p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><br></p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.</p><p><br></p><p><strong>Your Role:</strong></p><p><u>Essential Duties and Responsibilities</u></p><ul><li>Guest satisfaction</li></ul><ul><li>Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.</li><li>Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.</li><li>Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.</li><li>Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.</li><li>Maintains positive guest and associate interactions with good working relationships.</li></ul><p><br></p><ul><li>Operations</li></ul><ul><li>Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.</li><li>Ensure high standards of personal presentation and grooming.</li><li>Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.</li><li>Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture</li><li>Have a high level of industry trend awareness and a keen interest in the local hospitality scene.</li><li>Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.</li><li>To have a full working knowledge of the restaurant floor plans and layout of all F&B offers.</li><li>Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</li><li>Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner.</li><li>Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li><li>Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.</li><li>Ensure all associates are following the Order of Service and Standard Operating Procedures at all times.</li><li>Mentor associates as requested to by management, following all correct training procedures and standards.</li><li>Monitor associate development at the bar identifying training needs and any areas of concern.</li><li>Report for duty on time and prepared for the shift. Adhere to agreed break times.</li><li>Ensure the correct opening procedures are followed by all associates.</li><li>Read all relevant emails/messages ensuring all necessary information is communicated to all associates accordingly.</li><li>Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.</li><li>Engage with and contribute to service briefings.</li><li>Take instruction from the manager, anticipate their requirements.</li><li>Control and manage the section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels & Reports Global Standards)</li><li>Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.</li><li>Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.</li><li>Ensure that individual Mise en Place for each order is known and placed on the table.</li><li>Oversee and direct the team leaders and waiters in the station at all times, provide guidance and support.</li><li>Communicate guest preferences to reception team in order to build guest profiles.</li><li>React promptly and deal with any issues, complaints, breakages & spillages.</li><li>Communicate any issues to management promptly.</li><li>Ensure a high level of cleanliness is maintained throughout the restaurant.</li><li>Provide accurate discount and void reconciliations, following correct cashing up procedure.</li><li>Ensure that the correct closing procedures are followed by all departments.</li><li>Ensure that all checklists are completed correctly and honestly.</li><li>Assist the restaurant manager to achieve the monthly and annual target and the restaurant’s revenue.</li><li>Be a hands-on supervisor and is present at all times in the restaurant, particularly during busy periods.</li><li>Oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.</li></ul><p><br></p><ul><li>Customers</li></ul><ul><li>Fluent in Mandarin & English (preferably)</li><li>Ensure the customers experience is one to remember. Provide a professional & efficient standard of service.</li><li>Maintain a high-profile during service whilst being polite and helpful.</li><li>Promote and establish a regular customer base, remember their likes and dislikes.</li><li>Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service.</li><li>Maintenance of tables to ensure the highest standard of hospitality.</li><li>Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene</li></ul><span></span><span></span><p><br></p><span></span><p><br></p><ul><li>Service</li></ul><ul><li>Ensure staffing levels are correct. Coordinate with Assistant Manager and Manager to ensure adequate staffing for the service & larger parties. Adhere to agreed break times.</li><li>Ensure associates are fully trained with opening, during & closing bar procedures.</li><li>Ensure associates are updated daily with requirements & provide suitable instruction.</li><li>Ensure all MEP requirements have been met prior to service.</li><li>Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times. Standard Responsibilities</li><li>Comply and adhere to the Rosewood company policies.</li><li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.</li><li> Model the company’s culture, vision, mission and core values at all times.</li><li>Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li><li>Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li><li>Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li><li>Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li><li>Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest's interaction.</li></ul><p><br></p><p><u>Standard Responsibilities</u></p><ul><li>Comply and adhere to the Rosewood company policies.</li><li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.</li><li>Model the company’s culture, vision, mission and core values at all times.</li><li>Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li><li>Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li><li>Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li><li>Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li><li>Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul>
SAP - Germany
Qatar - Doha
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br>
<p><strong>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career, with 2-3 years of experience.</strong> </p><br>
<p><strong>This is a full time employment based in Doha, Qatari nationals preferred, hybrid work model. </strong></p><br> <p><strong>Who You’ll Become</strong> </p><br>
<p>The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions. </p><br> <p><strong>What You’ll Do</strong> </p><br>
<p>As an Account Executive within the SAP Next Gen - Academy for Customer Success, you will be responsible for the following: </p><br>
<ul>
<li>Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. </li>
</ul>
<ul>
<li>Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. </li>
</ul>
<ul>
<li>Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion. </li>
</ul>
<ul>
<li>Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers. </li>
</ul> <p>The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth. </p><br> <p>Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE) </p><br> <p>SSE focus areas: </p><br>
<ul>
<li><strong>AP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. </strong></li>
</ul> <p><strong>What You Bring</strong> </p><br>
<ul>
<li>2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes. </li>
</ul>
<ul>
<li>Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions. </li>
</ul>
<ul>
<li>A cooperative and productive approach to working relationships, internally and externally. </li>
</ul>
<ul>
<li>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. </li>
</ul>
<ul>
<li>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. </li>
</ul>
<ul>
<li>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. </li>
</ul>
<ul>
<li>Proficiency in English and Arabic to engage with our global and local network. </li>
</ul>
<ul>
<li>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) </li>
</ul>
<ul>
<li>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. </li>
</ul>
<ul>
<li>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. </li>
</ul>
<ul>
<li>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. </li>
</ul>
<ul>
<li>A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results-oriented approach and the courage to take initiative. </li>
</ul> <p><strong>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</strong> </p><br> <p><strong>About SAP Academy for Customer Success</strong> </p><br>
<p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. </p><br> <p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits. </p><br> <p><strong>#SAPAcademyforCustomerSuccess </strong> </p><br>
<p><strong>#SAPNextGen</strong> </p><br> <p><strong>SAP Next Gen</strong> is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business. </p><br> <p>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our <strong>hybrid work setup</strong> consists of <strong>three days a week in the office or on-site with customers or partners.</strong></p><br> <p>We are planning a practical and immersive portion of our program, which will likely involve participants spending <strong>four (4) weeks, spread across two trips, in San Ramon, California.</strong> This experience is designed to provide unparalleled hands-on learning and networking opportunities. </p><br>
<p>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, <strong>vacation will not be approved during some critical times of the program.</strong> </p><br>
<br>
<br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458428 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
</div>
Rosewood Hotels and Resorts
Qatar - Doha
<p>Job Description Press space or enter keys to toggle section visibility Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha: Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us. Your Role: Guest satisfaction Ensures that all associates deliver the brand promise and always provide exceptional guest service. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Operations Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Ensure high standards of personal presentation and grooming. Respond to changes in the food and beverage function as dictated by the industry, company, and hotel. Ensure to attend a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. To have a full working knowledge of the restaurant floor plans and layout of all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full knowledge of bar OS&E and drinks garnishes. To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Manage Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database. Ensure all associates are always following the Order of Service and Standard Operating Procedures. Mentor associates as requested by management, following all correct training procedures and standards. Monitor associate development at the bar identifying training needs and any areas of concern. Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager. To ensure all associate are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house. To take responsibility for correcting poor performance in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager Implements agreed upon beverage policy and procedures throughout the property. Customers Ensure the customers experience is one to remember. Provide a professional & efficient standard of service. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular customer base, remember their likes and dislikes. Smile and maintain eye contact with customers. Provide prompt, unobtrusive, attentive service the customer always comes first. Maintenance of tables to ensure the highest standard of hospitality.</p><p><strong>Desired Candidate Profile</strong></p><p>Ensure high standards of personal presentation and grooming.</p><p>Have a high level of industry trend awareness and a keen interest in the local hospitality scene.</p><p>To have a full working knowledge of the restaurant floor plans and layout of all F&B offers.</p><p>To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages.</p><p>To have a full knowledge of bar OS&E and drinks garnishes.</p><p>To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.</p><p>Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</p><p>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</p><p>Manage Micros, Open Table & all other systems as required.</p><p>Establish rapport with guests in a professional manner.</p><p>Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</p><p>Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.</p><p>Ensure all associates are always following the Order of Service and Standard Operating Procedures.</p><p>Mentor associates as requested by management, following all correct training procedures and standards.</p><p>Monitor associate development at the bar identifying training needs and any areas of concern.</p><p>Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.</p><p>To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager.</p><p>To ensure all associate are developing within the departmental training program.</p><p>To ensure effective communication throughout the restaurant at all times.</p><p>Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.</p><p>Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house.</p><p>To take responsibility for correcting poor performance in line with T&C guidelines and regulations.</p><p>Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager</p><p>Implements agreed upon beverage policy and procedures throughout the property.</p><p>Ensure the customers experience is one to remember.</p><p>Provide a professional & efficient standard of service.</p><p>Maintain a high-profile during service whilst being polite and helpful.</p><p>Promote and establish a regular customer base, remember their likes and dislikes.</p><p>Smile and maintain eye contact with customers.</p><p>Provide prompt, unobtrusive, attentive service the customer always comes first.</p><p>Maintenance of tables to ensure the highest standard of hospitality.</p><p>Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.</p><p>Ensure staffing levels are correct.</p><p>Lease with Assistant Bar Manager and Bar Manager to ensure adequate staffing for the service & larger parties.</p><p>Adhere to agreed break times.</p><p>Ensure associate are fully trained with opening, during & closing bar procedures.</p><p>Ensure associate are updated daily with requirements & provide suitable instruction.</p><p>Ensure all MEP requirements have been met prior to service.</p><p>Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times.</p><p>Ensure rubbish is removed.</p>
Four Seasons Hotel Riyadh
Qatar - Doha
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</p>
<p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.</p>
<h4>Join our team</h4>
<p>Work on a team that is built on mutual respect, collaboration, and excellent service.</p>
<p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.</p>
<p>Four Seasons has been ranked in FORTUNE Magazine's 100 best companies to work for.</p>
<h4>Four Seasons Resort and Residences at The Pearl Qatar</h4>
<p>The upcoming project will include 161 fully furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<p>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for an Executive Chef to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p>
<p>The Executive Chef is responsible for all food production in Spuntino Restaurant, Duchess Tea Lounge, Loulou Plage, The Bar, In-Room Dining and the Employee Restaurant. The Executive Chef is also responsible for the Stewarding department to ensure highest cleaning practices are in place at all times.</p>
<p>The Executive Chef will develop menus, food purchase specifications and recipes. Supervise the kitchen and stewarding teams. Develop and monitor food and labor budget for the department. Maintain highest professional food quality and sanitation standards at all times.</p>
<h4>Essential functions:</h4>
<ul>
<li>Plan menus for all food outlets in the Resort.</li>
<li>Schedule and coordinate the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals.</li>
<li>Approve the requisition of products and other necessary food supplies.</li>
<li>Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.</li>
<li>Establish controls to minimize food and supply waste and theft.</li>
<li>Safeguard all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.</li>
<li>Develop standard recipes and techniques for food preparation and presentation, which help to assure consistently high quality and to minimize food costs; exercise portion control for all items served and assist in establishing menu-selling prices.</li>
<li>Prepare necessary data for applicable parts of the budget; project annual food, labor and other costs and monitor actual financial results; take corrective action as necessary to help assure that financial goals are met.</li>
<li>Attend food and beverage staff and management meetings.</li>
<li>Consult with the Food & Beverage Director about food production aspects of special events being planned.</li>
<li>Cook or directly supervise the cooking of items that require skillful preparation.</li>
<li>Ensure proper staffing for maximum productivity and high standards of quality; control food and payroll costs to achieve maximum profitability.</li>
<li>Evaluate food products to assure that quality standards are consistently at the highest level.</li>
<li>Interact with food and beverage management to assure that food production consistently exceeds the expectations of members and guests.</li>
<li>In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards.</li>
<li>Evaluate products to assure that quality, price and related goods are consistently met.</li>
<li>Develop policies and procedures to enhance and measure quality; continually update written policies and procedures to reflect state-of-the-art techniques, equipment and terminology.</li>
<li>Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas and equipment.</li>
<li>Provide training and professional development opportunities for all kitchen staff.</li>
<li>Ensure that representatives from the kitchen attend service lineups and meetings.</li>
<li>Periodically visit dining area when it is open to welcome members.</li>
<li>Support safe work habits and a safe working environment at all times.</li>
<li>Perform other duties as directed.</li>
<li>Interview, select, train, supervise, counsel and discipline all employees in the department.</li>
<li>Provide, develop, train, and maintain a professional workforce.</li>
<li>Ensure all services to members are conducted in a highly professional and efficient manner.</li>
<li>Ensure a safe working environment and attitude on the part of all employees in areas of responsibility.</li>
</ul>
<h4>Preferred qualifications and skills</h4>
<ul>
<li>Lead and direct the culinary team.</li>
<li>Ensure culinary standards including recipe compliance and food quality.</li>
<li>Manage food costing, controls, and compliance.</li>
<li>Develop fine dining menus and culinary offerings.</li>
<li>Have high expectations for customer service and quality of food.</li>
<li>Have the ability and willingness to develop and train frontline employees.</li>
<li>Have a passion for food and innovation.</li>
<li>Ability to create marketing strategies and promotional menu items with Chef to increase business volumes.</li>
<li>Service passion for luxury hospitality and have an eye for details.</li>
<li>Preferably with experience in luxury hotel, resort or similar.</li>
<li>At least 6 years of experience in the culinary, food and beverage, or related professional area.</li>
<li>Must be able to speak, read, write, and understand the primary language(s) used in the workplace.</li>
<li>Ability to read, speak and write English.</li>
<li>Service passion for luxury hospitality and have an eye for details.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture with diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
Four Seasons Hotel Riyadh
Qatar - Doha
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.</p>
<p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.</p>
<h4>Join our team</h4>
<p>Work on a team that is built on mutual respect, collaboration, and excellent service.</p>
<p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.</p>
<p>Four Seasons has been ranked in FORTUNE Magazine's 100 best companies to work for.</p>
<h4>Four Seasons Resort and Residences at The Pearl Qatar</h4>
<p>The upcoming project will include 161 fully furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<p>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for an Executive Chef to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p>
<p>The Executive Chef is responsible for all food production in Spuntino Restaurant, Duchess Tea Lounge, Loulou Plage, The Bar, In-Room Dining and the Employee Restaurant. The Executive Chef is also responsible for the Stewarding department to ensure highest cleaning practices are in place at all times.</p>
<p>The Executive Chef will develop menus, food purchase specifications and recipes. Supervise the kitchen and stewarding teams. Develop and monitor food and labor budget for the department. Maintain highest professional food quality and sanitation standards at all times.</p>
<h4>Essential functions:</h4>
<ul>
<li>Plan menus for all food outlets in the Resort.</li>
<li>Schedule and coordinate the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals.</li>
<li>Approve the requisition of products and other necessary food supplies.</li>
<li>Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.</li>
<li>Establish controls to minimize food and supply waste and theft.</li>
<li>Safeguard all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.</li>
<li>Develop standard recipes and techniques for food preparation and presentation, which help to assure consistently high quality and to minimize food costs; exercise portion control for all items served and assist in establishing menu-selling prices.</li>
<li>Prepare necessary data for applicable parts of the budget; project annual food, labor and other costs and monitor actual financial results; take corrective action as necessary to help assure that financial goals are met.</li>
<li>Attend food and beverage staff and management meetings.</li>
<li>Consult with the Food & Beverage Director about food production aspects of special events being planned.</li>
<li>Cook or directly supervise the cooking of items that require skillful preparation.</li>
<li>Ensure proper staffing for maximum productivity and high standards of quality; control food and payroll costs to achieve maximum profitability.</li>
<li>Evaluate food products to assure that quality standards are consistently at the highest level.</li>
<li>Interact with food and beverage management to assure that food production consistently exceeds the expectations of members and guests.</li>
<li>In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards.</li>
<li>Evaluate products to assure that quality, price and related goods are consistently met.</li>
<li>Develop policies and procedures to enhance and measure quality; continually update written policies and procedures to reflect state-of-the-art techniques, equipment and terminology.</li>
<li>Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas and equipment.</li>
<li>Provide training and professional development opportunities for all kitchen staff.</li>
<li>Ensure that representatives from the kitchen attend service lineups and meetings.</li>
<li>Periodically visit dining area when it is open to welcome members.</li>
<li>Support safe work habits and a safe working environment at all times.</li>
<li>Perform other duties as directed.</li>
<li>Interview, select, train, supervise, counsel and discipline all employees in the department.</li>
<li>Provide, develop, train, and maintain a professional workforce.</li>
<li>Ensure all services to members are conducted in a highly professional and efficient manner.</li>
<li>Ensure a safe working environment and attitude on the part of all employees in areas of responsibility.</li>
</ul>
<h4>Preferred qualifications and skills</h4>
<ul>
<li>Lead and direct the culinary team.</li>
<li>Ensure culinary standards including recipe compliance and food quality.</li>
<li>Manage food costing, controls, and compliance.</li>
<li>Develop fine dining menus and culinary offerings.</li>
<li>Have high expectations for customer service and quality of food.</li>
<li>Have the ability and willingness to develop and train frontline employees.</li>
<li>Have a passion for food and innovation.</li>
<li>Ability to create marketing strategies and promotional menu items with Chef to increase business volumes.</li>
<li>Service passion for luxury hospitality and have an eye for details.</li>
<li>Preferably with experience in luxury hotel, resort or similar.</li>
<li>At least 6 years of experience in the culinary, food and beverage, or related professional area.</li>
<li>Must be able to speak, read, write, and understand the primary language(s) used in the workplace.</li>
<li>Ability to read, speak and write English.</li>
<li>Service passion for luxury hospitality and have an eye for details.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture with diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
Qatar - Doha
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for. </p><br><br><p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998. </p><br><br><p><b><u>Join our Team</u></b> </p><br><br><ul><li><p>Work on a team that is built on mutual respect, collaboration, and excellent service. </p><br><br></li><li><p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests. </p><br><br></li><li><p>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for. </p><br><br></li></ul><br><p><b><u>Four Seasons Resort and Residences at the Pearl Qatar</u></b></p><br><br><br><p>The upcoming project will include 161 fully furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities.</p><br><br><br><p><b><u>Our Team:</u></b></p><br><br><br><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. </p><br><br><br><p><b><u>Who We Look For:</u></b> </p><br><br><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. </p><br><br><p><br>The Four Seasons Resort and Residences at the Pearl-Qatar is looking for <b>Executive Chef</b> to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual take ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p><br><br><br><p>The Executive Chef is responsible for all food production in Spuntino Restaurant, Duchess Tea Lounge, Loulou Plage, The Bar, In-Room Dining and the Employee Restaurant. The Executive Chef is also responsible of the Stewarding department to ensure highest cleaning practices are in place at all times.</p><br><br><br><p>The Executive Chef will develop menus, food purchase specifications and recipes. Supervise the kitchen and stewarding teams. Develop and monitor food and labor budget for the department. Maintain highest professional food quality and sanitation standards at all times.</p><br><br><br><p><b>Essential Functions:</b></p><br><br><ul><li><p>Plans menus for all food outlets in the Resort.</p><br><br></li><li><p>Schedules and coordinates the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals.</p><br><br></li><li><p>Approves the requisition of products and other necessary food supplies.</p><br><br></li><li><p>Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.</p><br><br></li><li><p>Establishes controls to minimize food and supply waste and theft.</p><br><br></li><li><p>Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.</p><br><br></li><li><p>Develops standard recipes and techniques for food preparation and presentation, which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assists in establishing menu-selling prices.</p><br><br></li><li><p>Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met.</p><br><br></li><li><p>Attends food and beverage staff and management meetings.</p><br><br></li><li><p>Consults with the Food & Beverage Director about food production aspects of special events being planned.</p><br><br></li><li><p>Cooks or directly supervises the cooking of items that require skillful preparation.</p><br><br></li><li><p>Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability.</p><br><br></li><li><p>Evaluates food products to assure that quality standards are consistently at the highest level.</p><br><br></li><li><p>Interacts with food and beverage management to assure that food production consistently exceeds the expectations of members and guests.</p><br><br></li><li><p>In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards.</p><br><br></li><li><p>Evaluates products to assure that quality, price and related goods are consistently met.</p><br><br></li><li><p>Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology.</p><br><br></li><li><p>Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.</p><br><br></li><li><p>Provides training and professional development opportunities for all kitchen staff.</p><br><br></li><li><p>Ensures that representatives from the kitchen attend service lineups and meetings.</p><br><br></li><li><p>Periodically visits dining area when it is open to welcome members.</p><br><br></li><li><p>Support safe work habits and a safe working environment at all times.</p><br><br></li><li><p>Perform other duties as directed.</p><br><br></li><li><p>Interview, select, train, supervise, counsel and discipline all employees in the department.</p><br><br></li><li><p>Provide, develop, train, and maintain a professional work force.</p><br><br></li><li><p>Ensure all services to members are conducted in a highly professional and efficient manner.</p><br><br></li><li><p>Ensure a safe working environment and attitude on the part of all employees in areas of responsibility.</p><br><br></li></ul><br><p><b>Preferred Qualifications and Skills</b></p><br><br><ul><li><p>Lead and direct the culinary team</p><br><br></li><li><p>Ensure Culinary Standards including recipe compliance and food quality</p><br><br></li><li><p>Manage food costing, controls, and compliance</p><br><br></li><li><p>Develop fine dining menus and culinary offerings</p><br><br></li><li><p>Have high expectations for customer service and quality of food</p><br><br></li><li><p>Have the ability and willingness to develop and train frontline employees</p><br><br></li><li><p>Have a passion for food and innovation</p><br><br></li><li><p>Ability to create marketing strategies and promotional menu items with Chef to increase business volumes</p><br><br></li><li><p>Service Passion for Luxury Hospitality and have an eye to details</p><br><br></li><li><p>Preferably with Experience in Luxury Hotel/Resort or similar</p><br><br></li><li><p>At least 6 years of experience in the culinary, food and beverage, or related professional area</p><br><br></li><li><p>Must be able to speak, read, write, and understand the primary language(s) used in the workplace</p><br><br></li><li><p>Ability to read and speak and write English.</p><br><br></li><li><p>Service Passion for Luxury Hospitality and have an eye to details.</p><br><br></li></ul><br><p><b><u>Our Offering: -</u></b> </p><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid annual home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Medical coverage </p><br><br><br><p><b><u> Work Authorization: -</u></b> </p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b><u> Learn more about employment with Four Seasons: -</u></b></p><br><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>
Qatar - Doha
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. <br>Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes). <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>CRITICAL TASKS<br>Safety and Security<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Follow company and department policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Communication<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Talk with and listen to other employees to effectively exchange information.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Provide assistance to coworkers, ensuring they understand their tasks.<br>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Assists Management<br>Collaborate with management to formally recognize hourly employees' performance contributions.<br>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.<br>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.<br>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.<br>Coordinate tasks and work with other departments to ensure that the department runs efficiently.<br>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).<br>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.<br>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).<br>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.<br>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.<br>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.<br>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Monitor the performance of others to ensure adherence to quality expectations and standards.<br>Physical Tasks<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Visually inspect tools, equipment, or machines (e.g., to identify defects).<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Recruitment - Programs and Strategies<br>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.<br>Hiring - New Employees<br>Ensure company grooming standards are communicated effectively to all new employees.<br>Training - Needs Assessment<br>Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment.<br>Training - Development<br>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).<br>Prepare for training classes (e.g., materials, setup classes, breakdown classes).<br>Design and create interactive training in various formats.<br>Training - Delivery and Tracking<br>Conduct stand-up training to groups of employees.<br>Monitor and ensure departments are conducting safety training and orientation.<br>Communications and Relations<br>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.<br>Assist and support management and the leadership team with handling and resolving Human Resources issues.<br>Inform Human Resources management of issues related to employee relations within the division or property.<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.<br>Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.<br>Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.<br>Performance Management<br>Review employee files (e.g., employee reviews, disciplinary actions) and communicate discrepancies to management.<br>Administration<br>Maintain confidentiality and security of employee and property records, files, and information.<br>Answer phone calls and record messages.<br>Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).<br>Human Resources Programs<br>Assist in logistics, administration, and scheduling of annual employee surveys.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Client of Pulse Media NL
Qatar - Doha
<p>Position Overview We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p>Key Responsibilities</p><p>Customer Service & Support</p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p>Data Entry & Record Maintenance</p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p>Customer Request Processing</p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p>Documentation & File Management</p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p>Communication & Team Coordination</p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful:</li><li>Customer service or customer support.</li><li>Administrative or clerical responsibilities.</li><li>Microsoft Word, Excel, and Outlook.</li><li>Google Docs, Sheets, Drive, and Gmail.</li><li>CRM or customer-support platforms.</li><li>Ticketing or help-desk systems.</li><li>Data entry and record maintenance.</li><li>Email, chat, or phone-based customer support.</li><li>Digital document-management systems.</li><li>Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p>Skills & Competencies</p><ul><li>Customer Focus: Provide helpful, respectful, and professional assistance.</li><li>Communication: Explain information clearly through written and verbal channels.</li><li>Organization: Maintain orderly customer records, documents, and assignments.</li><li>Attention to Detail: Review information carefully and identify errors or missing details.</li><li>Problem Solving: Handle routine customer concerns using approved resources and procedures.</li><li>Time Management: Manage multiple requests and complete responsibilities on schedule.</li><li>Dependability: Maintain consistent productivity and follow through on assigned tasks.</li><li>Adaptability: Learn new systems, procedures, and customer-service processes.</li><li>Confidentiality: Protect sensitive customer, employee, and company information.</li></ul><p>What We Offer</p><ul><li>Depending on employment status, location, and eligibility, benefits may include:</li><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and skills training.</li><li>Regular coaching and performance feedback.</li><li>Career growth and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Ideal Candidate</p><ul><li>You may be a strong fit if you:</li><li>Enjoy helping customers and solving routine problems.</li><li>Communicate clearly, patiently, and professionally.</li><li>Are organized and detail-oriented.</li><li>Are comfortable working with computers and online systems.</li><li>Can handle customer service and administrative responsibilities.</li><li>Can manage multiple requests while maintaining accuracy.</li><li>Follow established procedures carefully.</li><li>Work effectively and independently in a remote environment.</li><li>Are willing to learn new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul><p>Application Process</p><ul><li>Interested candidates should submit an updated resume and complete the required application information.</li><li>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering customer communication, attention to detail, data entry, organization, basic problem solving, or computer proficiency.</li><li>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.</li></ul><p>Equal Opportunity Statement</p><ul><li>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</li></ul>
Qatar - Doha
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms & Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>职位概述<br><br></strong>担任酒店的值班经理，监督酒店的所有运营，确保提供最高水准的招待和服务。代表酒店管理层解决与客人有关的任何情况。管理问题流程并为大堂的客人提供路线指示。担任客户关系经理并负责跟踪服务问题。<br><br><strong>求职者个人资料<br><br></strong><strong>教育和经验要求<br><br></strong><ul><li> 高中文凭或高中同等学历 (GED)；2 年宾客服务、前台或相关专业领域工作经验。<br><br></li></ul>或者<br><br><ul><li> 在经认可的大学取得酒店及餐厅管理、酒店管理、工商管理或相关专业的两年制学位；不要求工作经验。<br><br></li></ul><strong>核心工作活动<br><br></strong><strong>领导客户服务团队<br><br></strong><ul><li> 利用人际关系和沟通技巧来引导、影响和鼓励他人；倡导健全的财务/业务决策；表现出诚实/正直；以身作则。</li><li> 鼓励和建立团队成员之间的相互信任、尊重和合作。</li><li> 树立榜样，示范适当的行为。</li><li> 监督和管理员工。管理所有日常运营。充分了解员工的职位，以便在员工缺勤时履行职责。</li><li> 庆祝成功并公开表彰团队成员的贡献。</li><li> 与员工建立和保持开放的协作关系，并确保员工在团队内部也这样做。<br><br></li></ul><strong>维护客户服务和前台目标<br><br></strong><ul><li> 制定具体的目标和计划，以便优先考虑、组织和完成工作。</li><li> 处理投诉，解决纠纷，解决不满和冲突，或与他人进行协商。</li><li> 与所有部门保持强有力的工作关系，以支持酒店运营和目标，并加快解决因酒店的一般运营可能出现的任何问题。</li><li> 根据需要介入任何客户/员工情况，以确保维护酒店的诚信，实现客户满意度并维护员工福祉。</li><li> 确保与员工进行经常性的持续沟通，以建立业务目标意识，传达期望，认可绩效并实现期望的结果。</li><li> 根据需要掌握预算、经营报表和薪资进度报告，以协助部门的财务管理领域。<br><br></li></ul><strong>确保卓越的客户服务<br><br></strong><ul><li> 提供超越预期的服务，实现客户满意并保留客人。</li><li> 通过沟通和协助个人了解客人需求，并在需要时提供指导、反馈和个人辅导，改善服务质量。</li><li> 管理日常运营，确保质量和标准，且每天满足客户的期望。</li><li> 在展现杰出的待客技能方面担任领导者。</li><li> 为客户关系树立积极的榜样。</li><li> 回应并处理客人的问题和投诉。</li><li> 授权员工提供卓越的客户服务。</li><li> 观察员工的服务行为并向个人和/或经理提供反馈。</li><li> 努力改善服务表现。</li><li> 应要求为客人提供及时的协助。</li><li> 确保员工了解客户服务的期望和因素。</li><li> 参与制定和实施纠正行动计划，以提升客人满意度。<br><br></li></ul><strong>实施项目和政策<br><br></strong><ul><li> 实施客户认可/服务计划，传达并确保该流程。</li><li> 确保酒店政策被公平一致地执行，根据标准和当地运作程序（SOP 和 LSOP）完成惩戒程序和文件，并支持同事评议流程。</li><li> 管理薪酬标准实施。<br><br></li></ul><strong>开展人力资源活动<br><br></strong><ul><li> 识别他人的发展需求，并指导、辅导或以其他方式帮助他人提升知识或技能。</li><li> 为下属提供指导和指示，包括设定绩效标准和监督绩效。</li><li> 参与员工渐进性惩处程序。</li><li> 使用员工可用的所有在职培训工具。</li><li> 征求员工反馈意见，采用“门户开放”政策，并审查员工满意度结果，以确定和解决员工的问题或疑虑。</li><li> 监督持续培训举措并在适当时进行培训。</li><li> 参与员工绩效评估流程，并根据需要提供反馈。<br><br></li></ul><strong>其他责任<br><br></strong><ul><li> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。</li><li> 分析信息和评估结果，以选择最佳解决方案并解决问题。</li><li> 及时向高管、同事和下属通知和/或更新相关信息。</li><li> 在高峰时段，时刻处于公共区显眼的位置。</li><li> 了解并能实施所有应急预案，包括事故、死亡、电梯、盗窃、恶性犯罪、炸弹、火灾等。</li><li> 在高需求时段履行前台工作职责。<br><br></li></ul><em>万豪国际集团致力于成为提倡机会均等的雇主，欢迎所有求职者加入，并为其提供平等的就业机会。我们不懈努力营造工作环境，重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用，这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人，这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br></em>在全球百余家备受认可的丽思卡尔顿酒店中，每位员工都力争为宾客缔造历久弥新的非凡体验－恒久隽永，难以忘怀。全球各地的酒店英才在此汇聚，匠心呈献终生难忘的珍贵时光，我们深信，创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。<br><br>我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆，我们也为宾客悦享真诚关怀和舒心体验而深感自豪。<br><br>您的职责是始终以优雅风度用心提供周到服务，践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基，指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功，赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队，学习我们的员工承诺、信条和服务准则，践行黄金标准，磨炼您的技能。我们在此承诺，每一位员工都将为选择这份事业和拥有出色同事感到自豪。<br><br>加入丽思卡尔顿，便是加入万豪国际集团的非凡品牌组合。<strong>从这里扬帆起航</strong> ，发挥个人价值，<strong>追求</strong> 人生目标，<strong>融入</strong> 卓越国际团队，<strong>展现</strong> 真我风采。