Network Engineer Jobs in Qatar
1277 Jobs Found
Job Vacancy – Architect A leading company specializing in design, construction, and finishing works in Doha is pleased to announce an exciting career opportunity:???? Position: Architect???? Location: Doha, Qatar We are looking for a professional Architect who combines strong field experience with a confident media presence to join our growing team.✅ Requirements:More than 6 years of experience in Qatar Strong experience in:Finishing project management Site management and direct supervision of construction works Coordination of work between technical teams Reading architectural drawings and accurately executing architectural details Strong leadership and communication skills Willingness to appear on social media and contribute to the company's marketing content, including:Explaining completed works Site visits Engineering and construction awareness content We are looking for an Architect who can represent the company's professional image in front of clients, rather than someone who works only behind a desk.???? Benefits:Opportunity to work on prestigious projects in the Qatari market Professional working environment Opportunity to build a strong professional reputation and gain media exposure within the engineering and construction industry???? How to Apply:If you believe you are the right candidate and are looking for an opportunity that puts your experience in the spotlight, send your CV now and become part of projects that leave a lasting mark.???? Applications should be sent along with samples of previous work to:rsxx_500@hotmail.comInterviews will be conducted only with shortlisted candidates who meet the requirements.
وظائف<br><br>1️⃣ مهندس ميكانيكي – خريج جديد | Nakilat | الدوحة، قطر<br><br>Mr.mstfa<br><br>اخر تحديث : منذ بضع شهور<br><br>1 دقائق للقراءة<br><br>_*]:min-w-0 gap-3"><br><br>1️⃣ مهندس ميكانيكي – خريج جديد | Nakilat | الدوحة، قطر<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>???? فرصة للخريجين | مهندس ميكانيكي – Nakilat | الدوحة<br><br>_*]:min-w-0 gap-3"><br><br>انضم لأكبر أسطول LNG في العالم!<br><br>_*]:min-w-0 gap-3"><br><br>Nakilat — شركة قطرية رائدة في نقل الطاقة وتشغيل أكبر أسطول ناقلات LNG عالمياً بـ 69 ناقلة — تفتح أبوابها لحديثي التخرج ضمن برنامج تطوير متكامل يمنحك خطة تطوير فردية (IDP) واضحة.<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>تفاصيل الوظيفة<br><br>_*]:min-w-0 gap-3"><br><br>المسمى الوظيفي Fresh Graduate Developee – Mechanical Engineering الشركة Nakilat – Qatar Gas Transport Company الموقع الدوحة، قطر طبيعة العمل دوام كامل – برنامج تطوير<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>المهام والمميزات<br><br>برنامج تطوير مهني منظم مع خطة IDP شخصيةتدريب عملي على رأس العمل في صناعة بحرية عالميةمسار واضح للتقدم الوظيفي في قطاع الطاقة والشحن البحريالعمل في بيئة متوافقة مع رؤية قطر الوطنية 2030<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>شروط التقديم<br><br>_*]:min-w-0 gap-3"><br><br>✅ بكالوريوس هندسة ميكانيكية معتمدة من وزارة التعليم القطرية ✅ حديث التخرج ✅ إجادة Microsoft Office ✅ مهارات تواصل وعمل جماعي<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>???? للتقديم المباشر<br><br>???? اضغط هنا للتقديم<br><br>_*]:min-w-0 gap-3"><br><br>تعديل المقال<br><br>الأقسام وظائف وظائف شاغره وظائف شاغره ، وظائف قطر<br><br>مقالات قد تهمك<br><br>تعليقات<br><br>إرسال تعليق
Role: Network Engineer Location: Qatar<br>Must have skills: Load Balancing, Networking, Cisco ESA, Fortinet IPS,F5 ASM, Dev Ops, on-premise to Cloud migration, Cisco ACIRequired Network Engineer with 8+ years of Cisco Data Center Networking experience. Strong hands-on expertise in Cisco ACI including Nexus 9K hardware, leaf. Spine fabric design and sizing, ACI policy model and APIC operations. Solid L3 routing skills (BGP, OSPF) and data center security concepts. Experience with automation using REST APIs, Terraform, and Ansible. In-depth knowledge of ACI logical objects such as tenants, VRFs, bridge domains, EPGs, contracts, L3Out design and implementation, and service graphs with PBR. Hands-on experience with F5 Application Delivery Controllers (LTM, APM) and enterprise firewalls including Palo Alto, Fortinet, and Check Point. Strong automation and scripting skills using IaC tools (Ansible, Terraform) and CI/CD pipelines with Git-based workflows. Proficient in Linux CLI, TCP/IP, DNS, load balancing, and monitoring tools such as Prometheus, Grafana, and ELK for proactive troubleshooting.
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<span>The Network Engineer will be responsible for designing, implementing, maintaining, and supporting the organization’s network infrastructure. The role ensures reliable, secure, and high-performing network connectivity while troubleshooting issues and supporting business operations.<br><br></span><br><span>Requirements<b>Responsibilities</b><br><br></span><ul><li><span>Design, configure, implement, and maintain LAN, WAN, WLAN, VPN, and enterprise network infrastructure.</span><br></li><li><span>Configure and manage routers, switches, firewalls, access points, and other network devices.</span><br></li><li><span>Monitor network performance, availability, capacity, and security to ensure reliable operations.</span><br></li><li><span>Troubleshoot complex network issues, outages, connectivity problems, and performance bottlenecks.</span><br></li><li><span>Manage TCP/IP, VLANs, DNS, DHCP, routing protocols, VPNs, and network security configurations.</span><br></li><li><span>Implement network security controls, firewall policies, access controls, and security best practices.</span><br></li><li><span>Perform network upgrades, migrations, configuration changes, backups, and preventive maintenance.</span><br></li><li><span>Coordinate with IT teams, vendors, and service providers for network-related projects and technical support.</span><br></li><li><span>Maintain accurate network diagrams, configurations, technical documentation, and incident records.</span><br></li><li><span>Support disaster recovery, network redundancy, and business continuity requirements.</span><br></li></ul><span><span>Requirements</span></span><br><ul><li><span>Minimum 10 years of experience in network engineering, administration, and support.</span><br></li><li><span>Strong experience with LAN/WAN, routing, switching, VPN, firewalls, and wireless networking.</span><br></li><li><span>Hands-on experience with Cisco or similar enterprise networking technologies.</span><br></li><li><span>Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols, and network security.</span><br></li><li><span>Experience in network monitoring, troubleshooting, performance optimization, and incident resolution.</span><br></li><li><span>Relevant certifications such as CCNA, CCNP, or equivalent are preferred.</span><br></li><li><span>Strong analytical, troubleshooting, documentation, and problem-solving skills.</span><br></li><li><span>Good communication and coordination skills.</span><br></li></ul><br> </div>
Job Description - Sr. Network Engineer Requirements:Bachelor’s degree/Diploma in IT, Computer Science, Networking, BE Electrical/Electronics or related field. Strong experience in Huawei e Sight network management and monitoring. Huawei HCIE certification required. Hands-on experience with Cisco NMS and network monitoring tools. Minimum CCNP certification. Strong knowledge of enterprise network infrastructure, routing, switching and network troubleshooting. Experience in network performance monitoring, fault diagnosis and technical support. Ability to manage and resolve complex network issues independently. Good communication and coordination skills. Experience: Minimum 8-10 years of relevant experience in network engineering, preferably with Huawei and Cisco enterprise networks.<br>Candidates who are currently available in Qatar are preferred. Candidates with relevant experience may send their CVs to the Techno Q Recruitment Team at recruitment@technoq.com
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<span></span><ul><li><span>Provide advanced diagnostics at system, application and infrastructure level for the system.</span><br></li><li>cCarry out root-cause analysis for major and recurring incidents and own the permanent fix.<br></li><li>Open and manage OEM back-to-back support cases under the same ticket and SLA clock.<br></li><li>Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.<br></li><li>Own the preventive-maintennace procedures and predictive monitoring for the system.<br></li><li>Maintain the design documents, SOPs and knowledge base: mentor and sign off Level-3 competence.<br></li><li>Provide technical assessments to the Change Advisory Board for changes to the system.<br></li><li>Own network design-level troubleshooting, firmware strategy, capacity and major change: lead Aruba/HPE back-to-back.<br></li></ul><br><span>Requirements</span><p><span>Aruba (ACMP/ACEP) or Cisco (CCNP).</span><br></p><br><p><span>ITIL Foundation.</span><br></p><br><p><span>7+ years senior network engineering experience.</span><br></p><br><br> </div>
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<span></span><ul><li><span>Provide advanced diagnostics at system, application and infrastructure level for the system.</span><br></li><li><span>Carry out root-cause analysis for major and recurring incidents and own the permanent fix.</span><br></li><li><span>Open and manage OEM back-to-back support cases under the same ticket and SLA clock.</span><br></li><li><span>Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.</span><br></li><li><span>Own the preventive-maintennace procedures and predictive monitoring for the system.</span><br></li><li><span>Maintain the design documents, SOPs and knowledge base: mentor and sign off Level-2 competence.</span><br></li><li><span>Provide technical assessments to the Change Advisory Board for changes to the system.</span><br></li><li><span>Operate and maintain NETKA; maintain device inventory, thresholds and alerting; investigate monitoring gaps.</span></li></ul><br><span>Requirements</span><p><span>Netka platform training.</span><br></p><br><p><span>ITIL Foundation.</span><br></p><br><p><span>4+ years relevant experience.</span><br></p><br><br> </div>
Senior Cloud and Network Security Engineer (Azure)<br><br>Position Summary<br><br>We are seeking a Senior Cloud and Network Security Engineer with at least 10 years of relevant experience to design, implement, and maintain secure network infrastructure across Microsoft Azure and on-premises environments.<br><br>This role combines network security architecture with hands-on engineering, with particular responsibility for DNS, VPN connectivity, Azure Private Endpoints, proxies, and on-premises firewalls. The successful candidate will support multiple projects, translating business and technical requirements into secure, reliable, and scalable network designs.<br><br>Key Responsibilities<br><br>Network Architecture and Project Delivery<br><br>- Design end-to-end network security architectures for Azure and hybrid environments, ensuring alignment with enterprise security standards and project requirements.<br>- Develop high-level and low-level designs, network diagrams, IP addressing plans, traffic flow mappings, and firewall rule matrices.<br>- Define network segmentation, routing, ingress and egress controls, and secure connectivity between applications, cloud services, and on-premises systems.<br>- Review proposed solutions, identify network security risks and dependencies, and recommend appropriate controls.<br>- Work with solution architects, cybersecurity teams, infrastructure engineers, application teams, and vendors throughout project delivery.<br><br>Azure Networking and Security<br><br>- Configure and manage Azure Virtual Networks, subnets, peering, route tables, Network Security Groups, and Application Security Groups.<br>- Implement Azure Private Endpoints and Private Link, including associated DNS configuration and access controls.<br>- Configure and troubleshoot Azure DNS, Private DNS Zones, Azure DNS Private Resolver, and hybrid DNS resolution.<br>- Implement and maintain site-to-site and point-to-site VPNs, Azure VPN Gateway, and Express Route connectivity where required.<br>- Configure Azure Firewall, network virtual appliances, NAT Gateway, and application protection services such as Web Application Firewall.<br>- Design and maintain hub-and-spoke or Azure Virtual WAN architectures, including centralized inspection and controlled outbound access.<br><br>On-Premises Firewalls, Proxies, and Hybrid Connectivity<br><br>- Configure, maintain, and troubleshoot on-premises firewalls, including security policies, NAT rules, routing, VPN tunnels, and logging.<br>- Manage enterprise proxies and secure web gateways, including authentication, URL filtering, allowlists, and TLS inspection requirements.<br>- Establish secure connectivity between Azure workloads, corporate networks, third-party services, and remote users.<br>- Investigate connectivity issues involving DNS, routing, asymmetric traffic flows, firewall policies, proxies, certificates, and VPN tunnels.<br>- Review firewall and proxy rules regularly to remove unnecessary access and enforce least-privilege connectivity.<br><br>Operations, Governance, and Documentation<br><br>- Monitor network availability, performance, and security using Azure and enterprise monitoring tools.<br>- Support incident investigation and root cause analysis for network and security-related issues.<br>- Implement changes through established change management processes, including impact assessments, testing, and rollback plans.<br>- Automate repeatable configurations using Terraform, Bicep, Power Shell, or Azure CLI.<br>- Maintain configuration documentation, operational runbooks, architecture standards, and support handover materials.<br>- Validate resilience and failover arrangements for critical network connectivity and security components.<br><br>Required Experience and Technical Skills<br><br>- Minimum 10 years of experience in network engineering, network security, infrastructure security, or closely related roles.<br>- Substantial hands-on experience designing and implementing Microsoft Azure networking and security solutions in enterprise environments.<br>- Proven delivery of hybrid architectures connecting Azure with on-premises networks.<br>- Strong practical expertise in DNS, TCP/IP, subnetting, routing, BGP, NAT, IPsec VPNs, and TLS.<br>- Demonstrated experience configuring Azure Private Endpoints and resolving hybrid private DNS issues.<br>- Hands-on experience with enterprise firewalls from vendors such as Palo Alto Networks, Fortinet, Check Point, or Cisco.<br>- Experience managing enterprise proxies or secure web gateways and troubleshooting application connectivity through these services.<br>- Strong understanding of network segmentation, Zero Trust principles, least-privilege access, and defense in depth.<br>- Infrastructure as Code (IaC): Hands-on experience using Terraform or Azure Bicep to provision and manage Azure networking and security infrastructure, including virtual networks, subnets, route tables, security groups, firewalls, VPN gateways, Private Endpoints, and DNS configurations.<br>- Experience developing reusable IaC modules, managing configurations in version control, and deploying changes through CI/CD pipelines.<br>- Ability to produce clear architecture documentation and take ownership of technical delivery across multiple projects.<br>- Strong troubleshooting, communication, and stakeholder management skills.<br><br>Qualifications and Certifications<br><br>- Bachelor’s degree in computer science, information technology, engineering, or a related discipline, or equivalent professional experience.<br>- Required: Microsoft Certified: Azure Network Engineer Associate (AZ-700).<br>- Preferred: Additional relevant Microsoft certifications in Azure architecture or cloud security.<br>- Advantageous: Professional-level networking or security certifications, such as CCNP, CCIE, CISSP, or relevant firewall vendor certifications.<br><br>Soft Skills and Professional Competencies<br><br>- Influencing and stakeholder engagement: Ability to influence technical teams, project managers, and business stakeholders to adopt secure architecture decisions and implement recommended controls.<br>- Driving best practices: Ability to establish, promote, and embed cloud infrastructure and network security best practices into project delivery and day-to-day operations.<br>- Communication: Clearly explain technical risks, architectural decisions, and recommendations to both technical and non-technical audiences.<br>- Collaboration: Work effectively across cybersecurity, infrastructure, application, and vendor teams to resolve dependencies and deliver solutions.<br>- Ownership and accountability: Take responsibility for solutions from design through implementation and operational handover, proactively addressing risks and issues.<br>- Problem-solving and judgment: Apply structured troubleshooting and sound judgment to balance security, reliability, cost, and business requirements.<br>- Constructive challenge: Confidently challenge insecure or unsustainable approaches and propose practical alternatives.<br>- Mentoring and knowledge sharing: Support colleagues through technical guidance, design reviews, documentation, and knowledge-sharing sessions.<br><br>Desirable Experience<br><br>- Supporting secure connectivity for enterprise applications, data platforms, and AI services.<br>- Working in regulated industries or large organizations with formal security governance.<br>- Integrating network and firewall logs with centralized monitoring and SIEM platforms.<br>- Designing highly available connectivity and supporting disaster recovery exercises.
<p>Job Description Network, Systems & Security Engineer Onsite Qatar Location: Qatar Onsite Employment Type: Full-Time Experience: 3 5 Years Travel Requirement: Candidate must be willing and able to travel to Qatar and work onsite for client assignments.</p><p>About the Role We are looking for a skilled and hands-on Network, Systems & Security Engineer with 3 5 years of experience in managing enterprise IT infrastructure, network environments, servers, endpoint systems, and cybersecurity technologies. The ideal candidate should have practical experience in network administration, Windows/Linux server administration, firewalls, VPNs, Active Directory, Microsoft 365, endpoint security, vulnerability management, backup, monitoring, and infrastructure troubleshooting . The engineer will be responsible for supporting and maintaining client infrastructure, implementing security controls, troubleshooting network and system issues, performing security hardening, and ensuring the availability, performance, and security of IT environments. This is a client-facing onsite role requiring travel to Qatar . The candidate should therefore be comfortable working directly at client locations, collaborating with client IT/security teams, and handling infrastructure and security activities independently.</p><p>Key Responsibilities Install, configure, administer, monitor, and troubleshoot enterprise network and system infrastructure. Configure and manage routers, switches, firewalls, wireless access points, VPNs, VLANs, DNS, DHCP, NAT, and routing protocols . Administer Windows Server and Linux server environments . Manage Active Directory, Group Policy, DNS, DHCP, user accounts, permissions, and access controls . Support Microsoft 365 environments, including Exchange Online, Entra ID (Azure AD), SharePoint, Teams, and related services . Configure and manage firewalls, IDS/IPS, VPN gateways, endpoint security solutions, and other security technologies . Implement infrastructure and network security hardening in accordance with industry security best practices. Perform server and endpoint patching, configuration management, system upgrades, and vulnerability remediation. Support virtualisation environments such as VMware and Hyper-V . Monitor servers, networks, applications, storage, and security infrastructure for availability and performance. Investigate and troubleshoot network connectivity, server, endpoint, authentication, performance, and security issues. Perform vulnerability assessments and coordinate remediation of identified vulnerabilities. Support deployment and administration of EDR/XDR, antivirus, email security, web security, and endpoint protection technologies . Review security alerts and assist with investigation and response to security incidents. Configure and maintain system and network logging and support integration with SIEM and security monitoring platforms . Implement and maintain backup solutions and support backup restoration and disaster recovery testing. Maintain appropriate access controls and follow the principle of least privilege. Support infrastructure changes, upgrades, migrations, and implementation projects. Conduct periodic reviews of firewall rules, privileged accounts, system configurations, patches, and security controls. Maintain accurate network diagrams, asset inventories, configuration documentation, SOPs, troubleshooting guides, and technical documentation . Work closely with client infrastructure, cybersecurity, application, cloud, and support teams. Coordinate with technology vendors and service providers for troubleshooting and issue resolution. Provide onsite technical support and participate in client meetings as required. Follow change management, incident management, problem management, and information security processes. Ensure infrastructure and security activities comply with applicable organisational policies and security standards. Provide regular technical updates, incident reports, and implementation status reports to project and client stakeholders.</p><p>What We Offer Opportunity to work on enterprise-level network, infrastructure, and cybersecurity environments. Exposure to multiple infrastructure and security technologies. Opportunity to work directly with international clients. Onsite international assignment in Qatar. Exposure to enterprise security standards and cybersecurity best practices. Opportunity to work across networking, systems, cloud, and cybersecurity domains. Continuous learning and professional development opportunities. Opportunity to develop into Senior Infrastructure Engineer, Security Engineer, Network Security Engineer, Technical Lead, or Infrastructure/Security Architect roles.</p><p>Ideal Candidate You are a hands-on infrastructure professional who is equally comfortable working with networks, servers, endpoints, and cybersecurity technologies . You enjoy diagnosing complex technical problems, securing infrastructure, configuring network and security devices, administering servers, and working directly with customers. You are methodical in troubleshooting, understand the importance of documentation and change control, and can work independently when deployed at a client site. You are also comfortable communicating with client stakeholders and taking ownership of technical issues through to resolution. Most importantly, you are willing to travel to Qatar and work onsite at the client location for the required assignment period .</p><p>Location & Travel Requirements This position requires onsite work in Qatar . The selected candidate must be willing and able to travel to Qatar for client assignments. The candidate should be comfortable working from the client's office/site according to client working hours and policies. Assignment duration and travel arrangements will be communicated based on project requirements. Flexibility to support critical infrastructure or security incidents outside standard working hours may occasionally be required.</p><p>Compensation: Monthly salary Onsite Salary 6000 QAR to 12000 QAR This is a Full time role with a travel opportunity to Qatar</p><p><strong>Desired Candidate Profile</strong></p><b>Required Qualifications</b><br>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Network Engineering , or a related field.<br>3 5 years of professional experience in network, systems, infrastructure, or security engineering.<br>Strong hands-on knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing, switching, and network troubleshooting .<br>Hands-on experience administering Windows Server environments.<br>Good working knowledge of Linux administration.<br>Experience with Active Directory, Group Policy and Entra ID/Azure AD .<br>Experience configuring and troubleshooting enterprise firewalls.<br>Experience with Microsoft 365 administration.<br>Knowledge of endpoint security, antivirus and EDR/XDR technologies.<br>Understanding of network and system security principles, including: Network segmentation Firewall security Identity and access management Least privilege MFA System hardening Patch management Vulnerability management Logging and monitoring<br>Experience troubleshooting complex network, server, endpoint, and security issues.<br>Understanding of backup, restoration, business continuity, and disaster recovery concepts.<br>Familiarity with virtualisation technologies such as VMware or Hyper-V.<br>Ability to create and maintain technical documentation and network diagrams.<br>Strong analytical and problem-solving skills.<br>Good written and verbal communication skills.<br>Ability to communicate effectively with technical teams, management, vendors, and client stakeholders.<br>Ability to work independently in a client environment.<br><br><b>Preferred Qualifications</b><br>Experience with firewall technologies such as: Fortinet FortiGate Palo Alto Networks Cisco Check Point Sophos<br>Experience with networking technologies from Cisco, Aruba, Fortinet, Juniper, or equivalent vendors .<br>Experience with EDR/XDR platforms such as Microsoft Defender for Endpoint, CrowdStrike, SentinelOne, or equivalent.<br>Familiarity with SIEM platforms such as Microsoft Sentinel, Splunk, QRadar, or similar technologies .<br>Experience with vulnerability management tools such as Nessus, Qualys, Rapid7, OpenVAS/Greenbone, or equivalent .<br>Knowledge of Microsoft Azure or AWS infrastructure and security.<br>Familiarity with infrastructure and security monitoring platforms.<br>Exposure to ISO 27001, CIS Controls/CIS Benchmarks, NIST Cybersecurity Framework, PCI DSS , or similar security frameworks.<br>Experience supporting infrastructure security assessments and audits.<br>Experience working in enterprise or regulated environments.<br>Previous experience working onsite in the Qatar/GCC region would be an advantage.<br><br><b>Professional Certifications Preferred</b><br>Relevant industry certifications would be advantageous, including:<br>CCNA / CCNP<br>CompTIA Network+<br>CompTIA Security+<br>Microsoft Certified: Azure Administrator Associate<br>Microsoft Certified: Azure Security Engineer Associate<br>Fortinet Certified Professional / equivalent Fortinet certification<br>Palo Alto Networks certification<br>VMware certification<br>CEH or equivalent cybersecurity certification<br><br><b>Technical Skills</b><br><b>Networking</b><br>TCP/IP LAN/WAN VLAN Routing & Switching DNS DHCP NAT VPN Wi-Fi Network Segmentation Network Troubleshooting<br><b>Network Security</b><br>Next-Generation Firewalls IDS/IPS Site-to-Site VPN Remote Access VPN Firewall Rules Access Control Lists Network Segmentation Secure Remote Access<br><b>Systems Administration</b><br>Windows Server Linux Active Directory Group Policy DNS/DHCP File and Print Services System Hardening Patch Management Server Monitoring<br><b>Microsoft Technologies</b><br>Microsoft 365 Entra ID / Azure Active Directory Exchange Online Microsoft Teams SharePoint Microsoft Defender Microsoft Azure<br><b>Cybersecurity</b><br>Endpoint Security EDR/XDR Antivirus Vulnerability Management Security Hardening Identity & Access Management MFA Privileged Access Security Monitoring Incident Investigation SIEM Log Management<br><b>Virtualisation & Infrastructure</b><br>VMware Hyper-V Virtual Machines Storage Backup & Recovery Disaster Recovery<br><b>Tools & Documentation</b><br>Network Monitoring Tools Vulnerability Scanners SIEM Platforms Ticketing / ITSM Tools Microsoft Visio or equivalent diagramming tools Network Diagrams Infrastructure Documentation SOPs and Technical Procedures
<div> <div> <br> </div> <div> <strong>Role Objective</strong> </div> <div> <br> </div> <div>The incumbent is responsible for operating and implementing IT security measures for the Bank s security appliances and solutions to control access and prevent unauthorized modification, destruction, or disclosure of confidential information, and maintain integrity and availability of systems and data.</div> <div> <br> </div> <div> <strong>Detailed Roles and Responsibilities:</strong> </div> <div> <br> </div> <ul> <li>Guide the team in Installing, setting, configuring, and maintaining security appliances according to the overall objectives and policies of the Bank.</li> <li>Develop plans to safeguard the Bank s security appliances and components against accidental and/or unauthorized modification to data, disclosure of confidential information, and/or data corruption/loss.</li> <li>Develop security standards, baselines and procedures for security appliances, security devices and ensure that these standards and baselines are installed on the appliances</li> <li>Ensure that security violations are monitored and reviewed by the team which includes SOC alerts, logs and reports on a regular basis. Ensure that these are investigated, escalated to appropriate levels of management as necessary, and correctives actions are taken in a timely manner.</li> <li>Continuously assess security threats and vulnerabilities and provide recommendations to mitigate the same by ensuring security policies and procedures and control measures are implemented.</li> <li>Execute and implement the Bank s Information Technology policies and procedures, standards, and guidelines related to security of the network and communication software, hardware, and components, as well as monitor adherence to such policies and procedures, standards, and guidelines.</li> <li>Ensure that critical data transmissions are encrypted and protected from unauthorized access and/or disruptions.</li> <li>Ensure the enforcement of security controls.</li> <li>Lead the team during DR exercise and would be responsible for security appliances availability in DR site</li> <li>Ensure endpoint protection systems are Implemented, updated, maintained.</li> <li>Develop, implement, monitor and maintain network security monitoring tools to help detect security threats and vulnerabilities in a timely manner.</li> <li>Ensure high standards of confidentiality to safeguard commercially sensitive information.</li> <li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</li> </ul> <div> <br> </div> <div> <strong>COMPETENCIES, KNOWLEDGE AND EXPERIENCE</strong> </div> <div>(Competencies, knowledge, and experience needed for the satisfactory performance of the job)</div> <div> <br> </div> <div> <strong>a. Educational Qualifications:</strong> </div> <ul> <li>Bachelor Degree.</li> <li>Degree/Diploma in Information Technology/Security.</li> <li>At least one Professional Certification such as CISSP, CCNP etc.</li> <li>Security product specialization would be preferable</li> </ul> <div> <strong>b. Experience:</strong> </div> <ul> <li>More than 10 years experience in IT Security/Information Security</li> <li>Working experience with Financial sector would be an advantage</li> </ul> <div> <strong>c. Behavioral Competencies: </strong> </div> <ul> <li>Active listening skills.</li> <li>Must be a team leader and a player and should able to work under pressure.</li> <li>Ability to influence others and move the team toward a common vision or goal.</li> <li>Should be process oriented and customer focus</li> <li>Should have good verbal and written communication skills</li> </ul> <div> <strong>d. Technical Competencies:</strong> </div> <ul> <li>Network and Security troubleshooting Knowledge</li> <li>Security Products Implementation and Administration experience</li> <li>Should be able to provide End user support</li> <li>Data Analysis</li> <li>Knowledge of Disaster Recovery and Business continuity</li> <li>Project Management</li> </ul></div>
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<p>Summary:<br>We are looking for a Network Support Engineer to maintain and support our organization's network infrastructure. This role will involve troubleshooting network issues, implementing security measures, and ensuring network performance meets the required standards.</p>
<p>Job Responsibility:<br>- Troubleshoot network issues and provide timely support to ensure minimal downtime.<br>- Implement and maintain network security measures to protect against cyber threats.<br>- Monitor network performance and optimize network infrastructure for efficiency.<br>- Collaborate with cross-functional teams to implement new network technologies.<br>- Document network configurations, processes, and procedures for future reference.</p>
<p>Candidate Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or related field.<br>- Proven experience as a Network Support Engineer or in a similar role.<br>- In-depth knowledge of network protocols, routing, and switching.<br>- Strong analytical and problem-solving skills.<br>- Relevant certifications such as CCNA or CCNP would be a plus.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<span><b>Network Infrastructure Management</b> <br><br></span><ul><li><span>Configure, manage, and troubleshoot Cisco switching and routing infrastructure.<br></span></li><li><span>Monitor and maintain LAN, WAN, and wireless network environments.<br></span></li><li><span>Implement network changes, upgrades, and optimization activities.<br></span></li><li><span>Conduct network performance analysis and capacity planning.<br></span></li></ul><b>Security Administration</b><br><br><ul><li><span>Configure, manage, and troubleshoot Cisco Firepower/ASA and Palo Alto Firewalls.<br></span></li><li><span>Implement and maintain firewall policies, NAT, VPNs, and security controls.<br></span></li><li><span>Perform security hardening, vulnerability remediation, and security monitoring.<br></span></li><li><span>Investigate and resolve network and security incidents.<br></span></li></ul><br><span>Requirements<b>Educational Qualification</b> <br><br></span><ul><li><span>Bachelor's Degree/Diploma<br></span></li><li><span>Telecommunications, or a related field.</span><br></li></ul><b>Technical Skills Required</b> <br><br><ul><li><span>Cisco Identity Services Engine (ISE)<br></span></li><li><span>Cisco Firewalls (ASA / Firepower)<br></span></li><li><span>Palo Alto Firewalls<br></span></li><li><span>Cisco Switching (Catalyst Series)<br></span></li><li><span>Cisco Routing Technologies<br></span></li><li><span>Cisco Wireless LAN Controller (WLC)<br></span></li><li><span>VPN Technologies (Site-to-Site and Remote Access)<br></span></li><li><span>Network Security Best Practices<br></span></li><li><span>Troubleshooting and Root Cause Analysis<br></span></li></ul><b>Preferred Certifications</b><br><br><ul><li><span>CCNA / CCNP Enterprise<br></span></li><li><span>CCNP Security<br></span></li><li><span>Palo Alto PCNSA / PCNSE<br></span></li><li><span>Cisco ISE Certification (Preferred)<br></span></li></ul><br> </div>
Position: IT Network Specialist / Network Engineer Key Responsibilities Deploy, configure, and manage Cisco networking infrastructure including Nexus 7000 switches, Cisco ACI, Cisco Catalyst 3850/9300 access switches, and Wireless Controllers. Implement, maintain, and troubleshoot Cisco IP Telephony solutions to ensure reliable voice communications. Configure and administer F5 Load Balancers for traffic optimization, high availability, and redundancy. Manage and support enterprise firewall platforms including Cisco FTD, Cisco ASA, Palo Alto, and Fortinet. Configure and maintain secure remote connectivity solutions such as Cisco Any Connect VPN and Site-to-Site VPNs. Administer Meraki switches and security appliances within the enterprise network environment. Utilize Cisco Identity Services Engine (ISE) for network access control, policy enforcement, and secure authentication. Manage Azure networking services including Virtual Networks (VNet), Network Virtual Appliances (NVA), subscriptions, and regional deployments. Support Google Cloud Platform (GCP) networking services including VPC, Cloud Load Balancing, Cloud Armor, and Identity-Aware Proxy (IAP). Monitor, troubleshoot, and optimize network performance to ensure maximum uptime, security, and reliability. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Hands-on experience managing Cisco networking technologies and enterprise network environments. Strong understanding of network infrastructure, routing, switching, and security concepts. Knowledge of network protocols, application transport technologies, and connectivity solutions. Experience using network monitoring, diagnostic, and analysis tools. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills with the ability to work across technical and business teams. Self-motivated, dependable, and capable of working independently as well as within a team environment. Preferred Certifications (Not Mandatory) CCNACCNPPCNSAAZ-900AZ-700Preferred Skills Cisco Nexus 7K, Cisco ACI, Cisco Catalyst 3850/9300, Cisco Wireless Controllers, Cisco IP Telephony, F5 Load Balancer, Cisco FTD, Cisco ASA, Palo Alto, Fortinet, Cisco Any Connect VPN, Site-to-Site VPN, Meraki, Cisco ISE, Azure Networking, Virtual Networks (VNet), Network Virtual Appliances (NVA), GCP VPC, Cloud Load Balancing, Cloud Armor, Identity-Aware Proxy (IAP), Network Security, Routing & Switching.
Position: IT Network Specialist / Network Engineer Key Responsibilities Deploy, configure, and manage Cisco networking infrastructure including Nexus 7000 switches, Cisco ACI, Cisco Catalyst 3850/9300 access switches, and Wireless Controllers. Implement, maintain, and troubleshoot Cisco IP Telephony solutions to ensure reliable voice communications. Configure and administer F5 Load Balancers for traffic optimization, high availability, and redundancy. Manage and support enterprise firewall platforms including Cisco FTD, Cisco ASA, Palo Alto, and Fortinet. Configure and maintain secure remote connectivity solutions such as Cisco Any Connect VPN and Site-to-Site VPNs. Administer Meraki switches and security appliances within the enterprise network environment. Utilize Cisco Identity Services Engine (ISE) for network access control, policy enforcement, and secure authentication. Manage Azure networking services including Virtual Networks (VNet), Network Virtual Appliances (NVA), subscriptions, and regional deployments. Support Google Cloud Platform (GCP) networking services including VPC, Cloud Load Balancing, Cloud Armor, and Identity-Aware Proxy (IAP). Monitor, troubleshoot, and optimize network performance to ensure maximum uptime, security, and reliability. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Hands-on experience managing Cisco networking technologies and enterprise network environments. Strong understanding of network infrastructure, routing, switching, and security concepts. Knowledge of network protocols, application transport technologies, and connectivity solutions. Experience using network monitoring, diagnostic, and analysis tools. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills with the ability to work across technical and business teams. Self-motivated, dependable, and capable of working independently as well as within a team environment. Preferred Certifications (Not Mandatory) CCNACCNPPCNSAAZ-900AZ-700Preferred Skills Cisco Nexus 7K, Cisco ACI, Cisco Catalyst 3850/9300, Cisco Wireless Controllers, Cisco IP Telephony, F5 Load Balancer, Cisco FTD, Cisco ASA, Palo Alto, Fortinet, Cisco Any Connect VPN, Site-to-Site VPN, Meraki, Cisco ISE, Azure Networking, Virtual Networks (VNet), Network Virtual Appliances (NVA), GCP VPC, Cloud Load Balancing, Cloud Armor, Identity-Aware Proxy (IAP), Network Security, Routing & Switching.
Job Title – Data Network L2 Engineer / MPLS / SD-WAN Specialist Company – TCS (MEA) Location – Doha, Qatar Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Job Description:<br> Key Responsibilities1. Advanced Troubleshooting & Fault Isolation Diagnose complex issues related to:MPLS L3VPN / L2VPN failures Routing issues (BGP, OSPF, Static routes) SD-WAN overlay/underlay instability Latency, jitter, packet loss Perform deep analysis using CLI, logs, and monitoring tools<br>2. Incident Resolution & Service Restoration Own P1/P2 incidents escalated by L1Restore services within MTTR targets Troubleshoot:PE/CE connectivity issues VRF routing problems Tunnel failures (IPSec/SD-WAN) QoS-related degradation<br>3. Routing & Protocol Analysis Hands-on experience in:BGP (peering, route propagation issues) OSPF (neighbourship, LSDB issues) MPLS labels & forwarding Identify routing loops, flaps, asymmetry<br>4. SD-WAN Operations Troubleshoot SD-WAN solutions (Viptela, Meraki, Fortinet etc.) Validate:Edge device status Control connections Overlay tunnels Policy/config issues<br>5. Root Cause Analysis (RCA) Perform detailed RCA for major incidents Identify root causes:Config issues Hardware/software fault ISP/backhaul issues Policy misconfigurations Provide Corrective & Preventive Actions (CAPA)<br>6. Change & Implementation Support Validate and support:Network changes Config modifications Routing updates Device upgrades Ensure impact assessment and rollback readiness<br>7. Vendor & Stakeholder Management Coordinate with:OEMs (Cisco, Juniper, Fortinet, etc.) ISPs / carrier providers Manage vendor escalations and TAC cases<br>8. Performance & Stability Improvement Analyze recurring incidents Drive network optimization Recommend improvements for:Routing stability Bandwidth optimization SD-WAN policy tuning<br>9. L1 Support & Governance Guide L1 team on troubleshooting Improve SOPs and knowledge base Ensure quality checks on ticket handling<br>Required Technical Skills Strong expertise in:MPLS (L2/L3 VPN) Routing protocols – BGP, OSPFTCP/IP stack SD-WAN architecture (Viptela/Meraki/Fortinet) Hands-on in:CLI troubleshooting Network logs & packet analysis Knowledge of:QoS, SLA tracking Redundancy & failover mechanisms<br>Experience & Qualification3–7 Years experience B. Tech / Diploma (Telecom / Networking / IT) Certifications:CCNA/CCNP (preferred) SD-WAN certification (added advantage)<br>Key KPIsMTTR reduction RCA quality & timeliness High severity incident resolution Repeat issue reduction Change success rate Vendor coordination TAT<br>C. Common Competencies (L1 & L2) Strong understanding of:NOC / Service Assurance processes Incident / Problem / Change management Tools:Service Now / Remedy / Jira Monitoring tools (NMS/EMS) Soft Skills:Communication (customer & internal) Stakeholder management Ability to work in 24x7 shifts.<br>Application Deadline: 20-Sep-2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Title – Voice Network L2 Engineer / VoIP Specialist Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Advanced Troubleshooting & Fault Isolation Perform deep-dive troubleshooting for: SIP call failures, call drops, one-way/no audio issues PRI/E1 link issues (LOS, LOF, slips, framing errors) SBC (Session Border Controller) issues Softswitch / IMS-related signaling failures Analyze: SIP call flows (INVITE, BYE, REGISTER, etc.) RTP media path issues (latency, jitter, packet loss) Identify problem domain: Core voice network Customer CPE / IP-PBXCarrier interconnect Access/backhaul network<br>2. Incident Resolution & Service Restoration Own and resolve P1/P2 incidents escalated by L1Drive restoration within defined MTTR targets Perform: Call flow tracing and log analysis SIP ladder analysis and debugging PRI circuit validation and diagnostics Lead troubleshooting during major voice outages<br>3. Protocol & Signaling Expertise Strong working knowledge of: SIP, RTP, RTCPISDN PRI (Q.931 signaling) VoIP codecs (G.711, G.729, etc.) Analyze: Registration issues Call routing misconfigurations Codec mismatch / negotiation issues<br>4. Root Cause Analysis (RCA) Perform detailed RCA for: Call drops / failure spikes Recurring voice congestion Intermittent quality degradation Identify root causes such as: Network congestion / jitter Misconfiguration Routing / dial plan issues ISP/carrier-related faults Provide Corrective & Preventive Actions (CAPA)<br>5. Change & Implementation Support Validate and support: Voice routing changes SIP trunk configuration updates PRI migrations / provisioning Softswitch / SBC upgrades Perform impact analysis, pre-checks, post-validation, and rollback planning<br>6. Vendor & Carrier Coordination Coordinate with: OEMs (Cisco, Avaya, Ribbon, Audiocodes, etc.) SIP/PRI carriers and service providers Handle TAC/vendor escalations Track resolution and ensure timely closure<br>7. Performance & Quality Management Monitor and analyze: Call success rate (ASR, ACD) Call quality KPIsPacket loss, jitter, latency Identify and resolve chronic voice quality issues Suggest optimization: QoS tuning Bandwidth optimization Routing improvements<br>8. L1 Support & Technical Governance Provide technical guidance to L1 team Validate L1 troubleshooting and escalations Enhance: SOPsKnowledge base articles Troubleshooting frameworks<br>9. Major Incident Management Lead bridge calls for critical outages Drive coordination across: Network teams Carriers Enterprise customers Ensure: Timely updates Impact assessment Quick restoration<br>Required Technical Skills Core Voice Expertise Strong knowledge of: VoIP / SIP / RTP protocols PRI / ISDN signaling IP Telephony & Call Control IMS / Softswitch architecture<br>Networking Knowledge TCP/IP, subnetting, routing basics Understanding of: QoS (voice prioritization) MPLS/Internet transport impact on voice<br>Tools & Platforms Experience with: NMS/EMS tools Packet capture tools (Wireshark preferred) CLI-based troubleshooting Ticketing tools (Service Now/Remedy),<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Title – Data Network L1 Engineer / MPLS NOC Engineer / SD-WAN Support – L1Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Event Handling Monitor network using NMS/EMS tools (Solar Winds, PRTG, Sev One, etc.) Track alerts for: Internet Not working Services Down MPLS link down / latency / packet loss VPN tunnel down SD-WAN edge device issues Interface/utilization alerts Degradation on the link Identify service impact and classify alarms (P1/P2/P3)<br>2. Incident Management Log incidents in tools (Service Now / Remedy / Jira) Categorize based on service, severity, and impact Ensure timely acknowledgment and updates Follow defined SLA / TAT<br>3. Initial Troubleshooting Perform first-level checks: Interface status (up/down) Device reachability (ping/traceroute) Bandwidth/utilization VPN tunnel status Basic SD-WAN checks Validate whether issue is: Access issue ISP problem Device-level fault<br>4. Escalation Handling Escalate to L2 / OEM / ISP / Field teams Follow defined escalation matrix for P1/P2 cases Ensure no delay in high-priority incidents<br>5. Communication & Coordination Provide regular updates to stakeholders Support bridge calls during outages Share shift handover notes and status summary<br>6. Process & SLA Compliance Ensure incident lifecycle adherence Maintain proper documentation in tickets Follow SOPs and audit requirements<br>Required Technical Skills Basic understanding of: TCP/IP, Routing & Switching MPLS concepts (L2VPN/L3VPN – basic) SD-WAN basics (overlay/underlay) Internet & VPN services Familiarity with: Ping, traceroute, basic CLIMonitoring tools and ticketing systems.<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Title – Data Network L1 Engineer / MPLS NOC Engineer / SD-WAN Support – L1Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Event Handling Monitor network using NMS/EMS tools (Solar Winds, PRTG, Sev One, etc.) Track alerts for: Internet Not working Services Down MPLS link down / latency / packet loss VPN tunnel down SD-WAN edge device issues Interface/utilization alerts Degradation on the link Identify service impact and classify alarms (P1/P2/P3)<br>2. Incident Management Log incidents in tools (Service Now / Remedy / Jira) Categorize based on service, severity, and impact Ensure timely acknowledgment and updates Follow defined SLA / TAT<br>3. Initial Troubleshooting Perform first-level checks: Interface status (up/down) Device reachability (ping/traceroute) Bandwidth/utilization VPN tunnel status Basic SD-WAN checks Validate whether issue is: Access issue ISP problem Device-level fault<br>4. Escalation Handling Escalate to L2 / OEM / ISP / Field teams Follow defined escalation matrix for P1/P2 cases Ensure no delay in high-priority incidents<br>5. Communication & Coordination Provide regular updates to stakeholders Support bridge calls during outages Share shift handover notes and status summary<br>6. Process & SLA Compliance Ensure incident lifecycle adherence Maintain proper documentation in tickets Follow SOPs and audit requirements<br>Required Technical Skills Basic understanding of: TCP/IP, Routing & Switching MPLS concepts (L2VPN/L3VPN – basic) SD-WAN basics (overlay/underlay) Internet & VPN services Familiarity with: Ping, traceroute, basic CLIMonitoring tools and ticketing systems.<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Title – Data Network L2 Engineer / MPLS / SD-WAN Specialist Company – TCS (MEA) Location – Doha, Qatar Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Job Description:<br> Key Responsibilities1. Advanced Troubleshooting & Fault Isolation Diagnose complex issues related to:MPLS L3VPN / L2VPN failures Routing issues (BGP, OSPF, Static routes) SD-WAN overlay/underlay instability Latency, jitter, packet loss Perform deep analysis using CLI, logs, and monitoring tools<br>2. Incident Resolution & Service Restoration Own P1/P2 incidents escalated by L1Restore services within MTTR targets Troubleshoot:PE/CE connectivity issues VRF routing problems Tunnel failures (IPSec/SD-WAN) QoS-related degradation<br>3. Routing & Protocol Analysis Hands-on experience in:BGP (peering, route propagation issues) OSPF (neighbourship, LSDB issues) MPLS labels & forwarding Identify routing loops, flaps, asymmetry<br>4. SD-WAN Operations Troubleshoot SD-WAN solutions (Viptela, Meraki, Fortinet etc.) Validate:Edge device status Control connections Overlay tunnels Policy/config issues<br>5. Root Cause Analysis (RCA) Perform detailed RCA for major incidents Identify root causes:Config issues Hardware/software fault ISP/backhaul issues Policy misconfigurations Provide Corrective & Preventive Actions (CAPA)<br>6. Change & Implementation Support Validate and support:Network changes Config modifications Routing updates Device upgrades Ensure impact assessment and rollback readiness<br>7. Vendor & Stakeholder Management Coordinate with:OEMs (Cisco, Juniper, Fortinet, etc.) ISPs / carrier providers Manage vendor escalations and TAC cases<br>8. Performance & Stability Improvement Analyze recurring incidents Drive network optimization Recommend improvements for:Routing stability Bandwidth optimization SD-WAN policy tuning<br>9. L1 Support & Governance Guide L1 team on troubleshooting Improve SOPs and knowledge base Ensure quality checks on ticket handling<br>Required Technical Skills Strong expertise in:MPLS (L2/L3 VPN) Routing protocols – BGP, OSPFTCP/IP stack SD-WAN architecture (Viptela/Meraki/Fortinet) Hands-on in:CLI troubleshooting Network logs & packet analysis Knowledge of:QoS, SLA tracking Redundancy & failover mechanisms<br>Experience & Qualification3–7 Years experience B. Tech / Diploma (Telecom / Networking / IT) Certifications:CCNA/CCNP (preferred) SD-WAN certification (added advantage)<br>Key KPIsMTTR reduction RCA quality & timeliness High severity incident resolution Repeat issue reduction Change success rate Vendor coordination TAT<br>C. Common Competencies (L1 & L2) Strong understanding of:NOC / Service Assurance processes Incident / Problem / Change management Tools:Service Now / Remedy / Jira Monitoring tools (NMS/EMS) Soft Skills:Communication (customer & internal) Stakeholder management Ability to work in 24x7 shifts.<br>Application Deadline: 20-Sep-2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Title – Voice Network L2 Engineer / VoIP Specialist Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Advanced Troubleshooting & Fault Isolation Perform deep-dive troubleshooting for: SIP call failures, call drops, one-way/no audio issues PRI/E1 link issues (LOS, LOF, slips, framing errors) SBC (Session Border Controller) issues Softswitch / IMS-related signaling failures Analyze: SIP call flows (INVITE, BYE, REGISTER, etc.) RTP media path issues (latency, jitter, packet loss) Identify problem domain: Core voice network Customer CPE / IP-PBXCarrier interconnect Access/backhaul network<br>2. Incident Resolution & Service Restoration Own and resolve P1/P2 incidents escalated by L1Drive restoration within defined MTTR targets Perform: Call flow tracing and log analysis SIP ladder analysis and debugging PRI circuit validation and diagnostics Lead troubleshooting during major voice outages<br>3. Protocol & Signaling Expertise Strong working knowledge of: SIP, RTP, RTCPISDN PRI (Q.931 signaling) VoIP codecs (G.711, G.729, etc.) Analyze: Registration issues Call routing misconfigurations Codec mismatch / negotiation issues<br>4. Root Cause Analysis (RCA) Perform detailed RCA for: Call drops / failure spikes Recurring voice congestion Intermittent quality degradation Identify root causes such as: Network congestion / jitter Misconfiguration Routing / dial plan issues ISP/carrier-related faults Provide Corrective & Preventive Actions (CAPA)<br>5. Change & Implementation Support Validate and support: Voice routing changes SIP trunk configuration updates PRI migrations / provisioning Softswitch / SBC upgrades Perform impact analysis, pre-checks, post-validation, and rollback planning<br>6. Vendor & Carrier Coordination Coordinate with: OEMs (Cisco, Avaya, Ribbon, Audiocodes, etc.) SIP/PRI carriers and service providers Handle TAC/vendor escalations Track resolution and ensure timely closure<br>7. Performance & Quality Management Monitor and analyze: Call success rate (ASR, ACD) Call quality KPIsPacket loss, jitter, latency Identify and resolve chronic voice quality issues Suggest optimization: QoS tuning Bandwidth optimization Routing improvements<br>8. L1 Support & Technical Governance Provide technical guidance to L1 team Validate L1 troubleshooting and escalations Enhance: SOPsKnowledge base articles Troubleshooting frameworks<br>9. Major Incident Management Lead bridge calls for critical outages Drive coordination across: Network teams Carriers Enterprise customers Ensure: Timely updates Impact assessment Quick restoration<br>Required Technical Skills Core Voice Expertise Strong knowledge of: VoIP / SIP / RTP protocols PRI / ISDN signaling IP Telephony & Call Control IMS / Softswitch architecture<br>Networking Knowledge TCP/IP, subnetting, routing basics Understanding of: QoS (voice prioritization) MPLS/Internet transport impact on voice<br>Tools & Platforms Experience with: NMS/EMS tools Packet capture tools (Wireshark preferred) CLI-based troubleshooting Ticketing tools (Service Now/Remedy),<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy