Maintenance Engineer Jobs in Qatar
3637 Jobs Found
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br> Responsible for implementation of Target Operating Model (TOM) across the International Branches and Subsidiaries Conduct Domain Assessment, Evaluation and Gap Analysis, Regulatory requirements, and report periodically Support EVP / direct manager in governance implementation and day-to-day governance responsibilities over branches and subsidiaries. Assist in reviewing and implementing Policies & Procedures re-engineering, Coordinate various projects to grow the usage of the Group’s International banking branches / products in line with corporate initiatives. Assist in implementing Quality assurance framework in all designated countries. Support Domain Owner to Control and Monitor all ongoing implementation of new products, systems and processes in designated countries.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Provide required information to Domain Owner to Create Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes pertaining to the services / activities performed by the branches and subsidiaries. Implements KPI’s and best practices for Assistant Vice President Central Operations Relationship Management Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Instruct and co-ordinate with the related user departments and International Branches to secure the requirements and schedule for the respective projects/facilities maintenance works execution. Co-ordinate with the Domain Owner plan Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turnaround time. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/objectives. Internal (Processes, Products, Regulatory): Provide required support to international branches/subsidiaries in TOM implementation roll-out plan in respect to products implementation, operational training and guidance, Gather Country specific requirements from international branches/subsidiaries in initiation of new business opening. Review Business Requirements draft & branch procedures received from related parties and provide review input and obtain approvals from stakeholders when required. Ensure International branches/subsidiaries are reporting Daily, Weekly and Monthly operational activities, monitor the reports, and take necessary action if required. Monitor and escalate compliance related issues to Group Compliance and communicate Business decision to relevant international unit. Coordinate in all banking projects for various corporate initiatives including acquisition conversions, systems changes, new products, services, and product enhancements. Ensure direct oversight of high-volume activity, consistently complex issues and/ or high-level risk and exposure items that have a significant impact on the achievement of the objectives of the department and potentially the International Operations Department. Support in efficiency management, quality improvement, and system optimization projects. Effectively interact with other operating units, managers and stakeholders. Coordinate and guide International Branches and Subsidiaries to take necessary action on Internal/External audit observation, recommendation within target date until closure. Periodic visit to international branches and assess respective domains are in line. Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Provide direct support and guidance to project managers, supervisors, and analysts to international branch users. Maintain a high level of knowledge about electronic banking, Core Banking and its processes, international regulations, and generally accepted operating practices. Research industry topics and react by recommending changes to products, services, and systems Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred 10 years of experience of Electronic Banking & Operations experience of which at least 5 years in managing International Operations. Full Banking Operational knowledge and experiences to guide all International Branches from opening to going live and continuous support. Full Compliance expertise to meet Regulatory requirements in International Branches High-level document writing capability such as, Business requirements, Procedure and guidance document for all products and Branches position levels.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) / passport Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk.<br><br>SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials.<br><br>SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures.<br><br>Role Description<br><br>Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness.<br><br>Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments.<br><br>Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention.<br><br>Operate within the target departmental Budgets defined in the budget process.<br><br>Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center.<br><br>Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers.<br><br>Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry<br><br>Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically.<br><br>Work with the Trading / Research departments to develop new marketing themes.<br><br>Travel as needed to meet regional institutions for business building business relationships<br><br>Resolve customer complaints in a timely and professional manner.<br><br>Host events and investor road shows for institutional clients to demonstrate product and service offering<br><br>SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content.<br><br>Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions<br><br>Manage sales force and leverage available delivery channels to meet sales targets.<br><br>Consolidate and approve the sales targets prepared by the Sales Team<br><br>Reconcile sales targets against top-down objectives.<br><br>Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team.<br><br>Timely resolution for any audit tasks or requirements<br><br>Distribute weekly sales reports to QNBFS CEO and relevant stakeholders<br><br>Establish performance based incentives for the sales staff. Gather information on competitors’ offerings.<br><br>Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.<br><br>Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.<br><br>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Qualifications<br><br>Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.<br><br>At least 15 years of relevant experience, preferably within a highly rated international bank.<br><br>At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm.<br><br>Special Required Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Administration:Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel actions have been implemented where appropriate. Oversees the preparation, reviews and updates individual Departmental Operations Manuals. Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. Liaises with Culinary Division. Guest Satisfaction:Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner. Maintains positive guest and colleague interactions with good working relationships. Finance:Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Ensures that each profit centre (e.g. Outlet, Bar, Events) is operated in line with maximising profit while delivering on the brand promise. Ensures that each cost centre (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest. Assists in the preparation of the Annual Business Plan for Food and Beverage. Analyses business performance strategically to facilitate accurate and meaningful forecasting, involving the respective Department Heads as appropriate. Manages costs proactively based on key performance indicators, works with the respective Depa1tment Heads as appropriate. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate repo1ting of financial information. Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. In particular, high use assets such as chinaware, glassware and flatware. Participates in weekly yield and revenue management meetings actively, oversees the appropriate pricing structures to maximise yield and overall profits in Outlets and Events. Responsible for control of beverage programme including recipes, inventory and progressive menu development. Reviews uniform replacement schedule as well as coordinating upgrade reviews with Hotel Manager. Marketing:Assists in the preparation, utilisation and update of the Annual Marketing Plan, broken down as necessary by department. Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel's operations remain competitive and cutting edge. Encourages Department Heads to look for Marketing and Public Relations opportunities to increase awareness and ultimately business. Operations:Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. Monitors all operations, especially during peak business periods, working through the respective Department Head to make adjustments where necessary. Ensures that all Food and Beverage Fundamentals are introduced, implemented and consistently maintained. Ensures that the Food and Beverage Division responds to the results of the Consumer Audit and to ensure that the relevant changes are implemented. Works closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in the spirit of "We work through Teams". Ensures that all associates are up to date with the availability of seasonal and new products on the market. Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate. Maintains and assists in outlets during the absence of respective managers. Talent and Culture:Oversees and assists in the recruitment and selection of all Food and Beverage associates. Ensures that Department Heads follow hotel guidelines when recruiting and use a competency-based approach to selecting their associates. Oversees the punctuality and appearance of all Food and Beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards. Maximises the effectiveness of Department Heads by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Conducts annual Performance Development Discussions with key Food and Beverage associates and supports them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their associates. Ensures that each Department Head plans and implements effective training programmes for their associates in coordination with the Talent Development Manager and their Departmental Trainers. Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Ensures that all associates have a complete understanding of and adhere to associate rules and regulations. Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. Feedback the results of the Associate Engagement Survey and ensure that the relevant changes are implemented.
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<p>About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected. </p><br><p><strong>Your day-to-day:</strong></p><br><p>As Executive Chef you’ll direct all kitchen activities and prepare our delicious food - helping create memorable experiences for guests - whenever and wherever they dine. You’ll also ensure quality, kitchen maintenance, and inventory functions kept to our high standards - to make sure your kitchen is always running smoothly.</p><br><ul><li>Direct daily kitchen activities, plan and assign work ensuring you always have the right staffing numbers </li><li>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance</li><li>Drive a great working environment for teams to thrive – connect departments to create sense of one team</li><li>Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of kitchen needs and ensure timely responses to requests</li><li>Encourage guest feedback to improve guest satisfaction</li><li>Answer guest questions about dishes and kitchen services</li><li>Help the Food and Beverage In-Charge with event planning</li><li>Keep an eye on competitor activity / industry innovation to develop your own ideas in the kitchen</li><li>Make sure food and the ingredients are secure and stored safely – always keep stock replenished to minimise waste </li><li>Always follow governmental regulations and company policies and procedures </li><li>Complete forecasts, plans, and departmental production reports for management</li><li>Help prepare the hotel’s annual budget and the setting of departmental goals</li><li>Maintain costing and documentation of all dishes prepared and sold from the kitchen</li></ul><p><strong>What we need from you</strong></p><br><p>• Proven experience as an Executive Chef or Head Chef in a reputable establishment.<br>• Extensive knowledge of culinary arts, cooking techniques, and international cuisines.<br>• Strong leadership and team management skills.<br>• Excellent understanding of food costing, inventory management, and budgeting.<br>• Proficiency in hygiene and food safety regulations (e.g., HACCP).<br>• Creative flair with a passion for developing new dishes and menus.<br>• Relevant culinary degree or certification. </p><br><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. </p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </p><br><p>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing</p><br><br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk.<br><br>SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials.<br><br>SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures.<br><br>Role Description<br><br>Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness.<br><br>Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments.<br><br>Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention.<br><br>Operate within the target departmental Budgets defined in the budget process.<br><br>Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center.<br><br>Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers.<br><br>Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry<br><br>Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically.<br><br>Work with the Trading / Research departments to develop new marketing themes.<br><br>Travel as needed to meet regional institutions for business building business relationships<br><br>Resolve customer complaints in a timely and professional manner.<br><br>Host events and investor road shows for institutional clients to demonstrate product and service offering<br><br>SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content.<br><br>Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions<br><br>Manage sales force and leverage available delivery channels to meet sales targets.<br><br>Consolidate and approve the sales targets prepared by the Sales Team<br><br>Reconcile sales targets against top-down objectives.<br><br>Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team.<br><br>Timely resolution for any audit tasks or requirements<br><br>Distribute weekly sales reports to QNBFS CEO and relevant stakeholders<br><br>Establish performance based incentives for the sales staff. Gather information on competitors’ offerings.<br><br>Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.<br><br>Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.<br><br>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Qualifications<br><br>Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.<br><br>At least 15 years of relevant experience, preferably within a highly rated international bank.<br><br>At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm.<br><br>Special Required Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories.<br>CANDIDATE PROFILE <br>Education and Experience <br>4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field.<br>CORE WORK ACTIVITIES <br>Managing Work, Projects, Policies, and Standards for Purchasing Across Departments<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Assures sanitation compliance.<br>• Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability.<br>• Orders all food and beverage based on business needs.<br>• Assists Executive Chef in maintaining/lower budgeted food/controllable costs.<br>• Delegates and enforces first in/first out inventory rotation for all storeroom products.<br>• Maintains sanitation and safety standards as specified in the brand guidelines.<br>• Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets.<br>• Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels.<br>• Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs.<br>• Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered.<br>• Uses existing computer programs to perform daily and period end food and beverage costs.<br>• Maintains inventory controls for proper levels, dating, rotation, requisitions, etc.<br>• Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties).<br>• Completes period end inventory according to Food and Beverage and Accounting standard operation procedures.<br>• Calculates figures for food and beverage inventory.<br>• Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef.<br>• Ensures all LSOP's are adhered to by all employees.<br>• Receives and inspects all deliveries.<br>• Maintains an accurate controllable log and beverage perpetual<br>• Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures.<br>Demonstrating and Applying Accounting Knowledge to Purchasing Operations<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>Supporting Purchasing Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Ensure disciplinary situations are addressed in timely fashion and with consistency.<br>• Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Interacts with kitchen staff, vendors and Executive Chef.<br>• Uses existing computer programs effectively to post invoices, update items and costs.<br>• Attends and participates in all pertinent meetings.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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About the job Site Inspector-Mechanical
<p><strong>Job Title</strong></p><br> <p>Site Inspector- Mechanical</p><br> <p><strong>Part 4. Job Content</strong></p><br> <p><strong>Role Objective: </strong>To provide mechanical engineering support for the successful delivery of Design & Build interior fit-out projects by reviewing mechanical designs, supervising HVAC and plumbing installations, coordinating multidisciplinary interfaces, monitoring construction quality, and ensuring all mechanical systems are designed, installed, tested and commissioned in accordance with project specifications, Company standards, requirements and applicable statutory regulations.</p><br> <p><strong>4.1 </strong><strong>Key Accountabilities</strong></p><br> <ul><li>Review mechanical design drawings, HVAC calculations, plumbing layouts, shop drawings, builders' work drawings, material submittals and method statements to ensure compliance with project specifications, standards, Company requirements and applicable codes.</li><li>Supervise and inspect the installation of all mechanical systems including HVAC, chilled water modifications, air distribution systems, VAV boxes, FCUs, ductwork, piping, insulation, ventilation systems, plumbing, drainage and associated mechanical equipment.</li><li>Coordinate mechanical works with architectural, structural, electrical, ELV and fire protection disciplines to ensure clash-free installation and compliance with approved designs.</li><li>Review equipment selections and verify compliance with approved schedules, energy efficiency requirements and manufacturer recommendations.</li><li>Monitor construction progress, identify technical issues, review inspection requests, issue observations and non-conformance reports (NCRs), and verify corrective actions.</li><li>Witness pressure testing, flushing, duct leakage testing, Testing Adjusting & Balancing (TAB), pre-commissioning and commissioning activities.</li><li>Review commissioning procedures, TAB reports, functional performance testing reports and Operation & Maintenance Manuals.</li><li>Participate in factory inspections, material inspections, mock-ups, site acceptance tests (SAT), integrated systems testing and final handover inspections.</li><li>Assist in reviewing contractor payment applications, variation proposals and claims related to mechanical works.</li><li>Ensure all mechanical works comply with Qatar Construction Specifications (QCS), Qatar Civil Defense (QCD), ASHRAE, SMACNA, NFPA and other applicable international standards.</li><li>Maintain accurate project documentation including RFIs, technical submittals, inspection records, commissioning reports and as-built documentation.<ol><li><strong>General Responsibilities in Quality, Environmental & Occupational Health & Safety Management Systems </strong><ol><li>Aware of the QHSE Management System.</li><li>Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system.</li><li>Aware of the Customer Requirements (where relevant).</li><li>Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation.</li><li>Understand the potential consequences of deviations from approved procedures, specifications and safety requirements.</li><li>Aware of current Objectives and Targets in this area and what is the current status.</li><li>Aware of emergency Preparedness & Response.</li><li>Aware of Security Requirements, sexual exploitation and abuse or gender based violence.</li></ol></li></ol></li></ul> <p><strong>Part 5. Working Conditions & Hazards</strong></p><br> <p><strong>CHOOSE ONE:</strong></p><br>
<ul><li> Normal office facilities (own office with desk, access to telephone)</li><li> Some exposure to heat, cold, dirt, noise and rainy weather conditions; some time away from duty station, exposure to</li><li> outdoor conditions</li><li> Some exposure to severe disagreeable conditions noise moisture, dust, excessive temperature, considerable dirt.</li><li> Very slight chance of accident or health hazard, usual office situation</li><li> Exposure to security threats and/or other injury could occur in the course of work. Minor accidents possible.</li><li> Job requires working with moving equipment that could inflict injuries; health hazards due to unsanitary conditions;</li><li> There is exposure to serious injuries through some hazardous circumstances involving handling of equipment; may cause </li><li> illness, incapacity and loss of time.</li><li> There is likelihood of frequent exposure to hazards or conditions may cause total disability or death. Requires constant use of</li></ul> <p> safety equipment.</p><br> <p><strong>Part 6. Job Requirement</strong></p><br> <p><strong>Educational Qualifications</strong></p><br> <ul><li>Bachelor's Degree in Mechanical Engineering.</li><li>Professional registration is preferred.</li><li>Commissioning or TAB certification is an advantage.</li></ul> <p><strong>Experience</strong></p><br> <ul><li>Minimum 10 years of professional experience in mechanical engineering, construction supervision or project management.</li><li>Minimum 5 years of experience in commercial office fit-out projects.</li><li>Proven experience in Design & Build projects.</li><li>Strong experience in HVAC, plumbing, ventilation and testing & commissioning.</li><li>Experience in Qatar and familiarity with Qatar Construction Specifications (QCS), Qatar Civil Defense requirements and local authority approval procedures.</li></ul> <p><strong>Behavioral Competencies</strong></p><br> <p><strong>Technical Competencies</strong></p><br> <p>Leadership</p><br>
<p>Communication Skills</p><br>
<p>Planning and Organizing</p><br>
<p>Analytical Thinking</p><br>
<p>Problem Solving</p><br>
<p>Attention to Detail</p><br>
<p>Teamwork</p><br>
<p>Decision Making</p><br>
<p>Time Management</p><br>
<p>Stakeholder Management</p><br> <p>HVAC Design & Installation</p><br>
<p>Chilled Water Systems</p><br>
<p>Air Distribution Systems</p><br>
<p>Ventilation Systems</p><br>
<p>Plumbing & Drainage</p><br>
<p>Fire Protection Coordination</p><br>
<p>Testing, Adjusting & Balancing (TAB)</p><br>
<p>Testing & Commissioning</p><br>
<p>Shop Drawing Review</p><br>
<p>Material Submittal Review</p><br>
<p>Mechanical Calculations</p><br>
<p>QA/QC Procedures</p><br>
<p>ASHRAE Standards</p><br>
<p>SMACNA Standards</p><br>
<p>NFPA Standards</p><br>
<p>Qatar Construction Specifications (QCS)</p><br>
<p>AutoCAD</p><br>
<p>Revit / BIM (preferred)</p><br>
<p>Microsoft Office Suite</p><br> <br>
<br> </div>
Additional Information<br><br>Job Number 26086758<br><br>Job Category Spa<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>As a Spa Receptionist at The Ritz-Carlton Doha, you will be the first point of contact for guests visiting the spa. You will deliver exceptional service by welcoming guests, managing appointments, coordinating spa operations, and ensuring a seamless luxury experience that reflects The Ritz-Carlton Gold Standards and Marriott International service culture.<br><br>Key Responsibilities<br><br>Welcome guests warmly and provide a personalized and professional spa experience. Handle spa reservations, appointments, and guest inquiries via phone, email, and in person. Explain spa treatments, facilities, packages, and promotional offers to guests. Check guests in and out efficiently and process payments accurately. Maintain guest records and ensure confidentiality of personal information. Coordinate appointment schedules with therapists and spa attendants. Promote and upsell spa services, memberships, retail products, and special packages. Ensure the reception area is clean, organized, and maintained to luxury standards. Address guest concerns promptly and escalate issues when necessary. Support daily spa operations, inventory control, and administrative tasks. Adhere to all company policies, health and safety regulations, and grooming standards.<br><br>Preferred Qualifications<br><br>High school diploma or equivalent; hospitality-related qualification preferred. Previous experience in a luxury hotel, spa, wellness center, or customer service environment. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office and spa reservation systems. Fluency in English; additional languages are an advantage. Ability to work flexible schedules, including weekends and holidays.<br><br>Core Competencies<br><br>Guest-focused service mindset Professional appearance and demeanor Attention to detail Teamwork and collaboration Problem-solving skills Sales and upselling ability Time management and organization<br><br>Marriott/Ritz-Carlton Values<br><br>Demonstrate The Ritz-Carlton Gold Standards. Create memorable guest experiences through genuine care and personalized service. Foster a positive and respectful work environment. Uphold the highest standards of integrity, quality, and professionalism.<br><br>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.<br><br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Promotes the highest level of service by executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function.. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Banquet Operations<br>• Manages departmental inventories and assets including par levels and maintenance of equipment.<br>• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.<br>• Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.<br>• Conducts banquet room function inspections prior to each event to ensure the room is set according to specifications.<br>• Conducts monthly department meetings with the Banquet captains and employees.<br>• Maintains attendance log for banquet employees.<br>• Maintains cleanliness and sanitation standards in all banquet operation areas.<br>• Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).<br>• Promotes employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.<br>• Projects supply needs and orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).<br>• Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.<br>• Schedules banquet service staff to forecast and service standards, while maximizing profits.<br>Participating in and Leading Banquet Teams<br>• Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental).<br>• Leads shifts and actively participates in the servicing of events.<br>• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.<br>• Acts as a liaison to the kitchen staff.<br>Providing and Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Understands the impact event services have on the overall success of an event and manages activities to maximize customer satisfaction.<br>• Reviews comment cards and guest satisfaction results with employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Additional Information <br><br>Job Number 26075783<br><br>Job Category Finance & Accounting<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>JOB SUMMARY<br><br>Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories.<br><br>CANDIDATE PROFILE <br><br>Education And Experience <br><br>4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field.<br><br>CORE WORK ACTIVITIES <br><br>Managing Work, Projects, Policies, and Standards for Purchasing Across Departments<br><br> Generates and provides accurate and timely results in the form of reports, presentations, etc. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Assures sanitation compliance. Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. Orders all food and beverage based on business needs. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. Delegates and enforces first in/first out inventory rotation for all storeroom products. Maintains sanitation and safety standards as specified in the brand guidelines. Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. Uses existing computer programs to perform daily and period end food and beverage costs. Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. Calculates figures for food and beverage inventory. Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. Ensures all LSOP's are adhered to by all employees. Receives and inspects all deliveries. Maintains an accurate controllable log and beverage perpetual Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures.<br><br>Demonstrating and Applying Accounting Knowledge to Purchasing Operations<br><br> Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job.<br><br>Supporting Purchasing Operations<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensure disciplinary situations are addressed in timely fashion and with consistency. Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.<br><br>Maintaining Finance and Accounting Goals<br><br> Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br><br>Additional Responsibilities <br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Interacts with kitchen staff, vendors and Executive Chef. Uses existing computer programs effectively to post invoices, update items and costs. Attends and participates in all pertinent meetings. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br><br>Managing Discipline Work, Projects, and Policies <br><br> Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers.<br><br>Supporting Property Operations<br><br> Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results.<br><br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br><br> Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements.<br><br>Supporting Profitability<br><br> Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br><br>Supporting Safety Standards and Work Procedures<br><br> Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans.<br><br>Additional Responsibilities <br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information <br><br>Job Number 26075783<br><br>Job Category Finance & Accounting<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>JOB SUMMARY<br><br>Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories.<br><br>CANDIDATE PROFILE <br><br>Education And Experience <br><br>4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field.<br><br>CORE WORK ACTIVITIES <br><br>Managing Work, Projects, Policies, and Standards for Purchasing Across Departments<br><br> Generates and provides accurate and timely results in the form of reports, presentations, etc. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Assures sanitation compliance. Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. Orders all food and beverage based on business needs. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. Delegates and enforces first in/first out inventory rotation for all storeroom products. Maintains sanitation and safety standards as specified in the brand guidelines. Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. Uses existing computer programs to perform daily and period end food and beverage costs. Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. Calculates figures for food and beverage inventory. Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. Ensures all LSOP's are adhered to by all employees. Receives and inspects all deliveries. Maintains an accurate controllable log and beverage perpetual Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures.<br><br>Demonstrating and Applying Accounting Knowledge to Purchasing Operations<br><br> Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job.<br><br>Supporting Purchasing Operations<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensure disciplinary situations are addressed in timely fashion and with consistency. Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.<br><br>Maintaining Finance and Accounting Goals<br><br> Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br><br>Additional Responsibilities <br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Interacts with kitchen staff, vendors and Executive Chef. Uses existing computer programs effectively to post invoices, update items and costs. Attends and participates in all pertinent meetings. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br><br>Managing Discipline Work, Projects, and Policies <br><br> Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers.<br><br>Supporting Property Operations<br><br> Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results.<br><br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br><br> Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements.<br><br>Supporting Profitability<br><br> Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br><br>Supporting Safety Standards and Work Procedures<br><br> Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans.<br><br>Additional Responsibilities <br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP, Retail Banking and Operations audit in conducting the Retail Banking and<br><br>Operations Audit assignments as per the approved audit plan, and act as an important role within the Group Internal<br><br>Audit Division. This role provides independent assurance and advisory services, directing internal audit activities across<br><br>the Retail Banking and Operations audits.<br><br>Key responsibilities include contributing to the development and maintenance for the Retail Banking and Operations<br><br>audit universe and the implementation of advanced data analytics and continuous auditing for enhanced efficiency and<br><br>real-time risk monitoring. This position requires full compliance with the GIAD Audit Manual, Global Internal Audit<br><br>standards, and relevant local regulations. The Senior Associate is crucial for safeguarding customer trust, ensuring<br><br>robust regulatory compliance and maintaining the integrity and effectiveness of the assigned areas. As a member of<br><br>the Internal Audit Team, this role contributes to the Group's audit strategy, emphasizing consumer protection, financial<br><br>crime prevention, and regulatory compliance.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and<br><br>aims to protect the organization from financial penalties, reputational damage, and operational losses arising from<br><br>non-compliance or ineffective controls.<br><br> Identify compliance and operational risks that could impact the Group's financial performance, brand reputation,<br><br>and shareholder value, providing actionable recommendations for mitigation.<br><br> Evaluate the efficiency and effectiveness of Retail Banking and Operations processes and controls to enhance the<br><br>bank’s governance, risk management and control processes.<br><br> Ahere to KPI’s and best practices for the Retail Banking and Operations Audit section. Identify cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Build and maintain strong, independent, and collaborative relationships with the staff of Retail Banking and<br><br>Operations Functions And Other Relevant Business And Support Function.<br><br> Communicate audit findings, risk assessments, and recommendations to diverse internal stakeholders, including<br><br>the SVP, EVP, GCAE, and management, ensuring clear understanding of regulatory and operational risks.<br><br> Act as a trusted advisor to Retail Banking and Operations management on matters of internal control, consumer<br><br>protection, financial crime prevention, and regulatory adherence.<br><br> To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain good/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Conduct the full audit cycle for the Domestic Retail Banking and Operations audit engagements. All audit activities must be conducted in full compliance with the GIAD Audit Manual, the IIA's International<br><br>Professional Practices Framework (IPPF), and relevant local regulations.<br><br> Engagements: support the team leader in executing the audit engagements and ensuring own work is performed<br><br>efficiently and effectively and meets GIAD quality standards.<br><br> Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to<br><br>define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR)<br><br>addressing the most significant risks.<br><br> Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates<br><br>and interim meetings with the auditees.<br><br> Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present<br><br>audit findings to the auditees to obtain management actions.<br><br> Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely<br><br>escalate potential delays to management, as needed.<br><br> Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards. Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the<br><br>organization.<br><br> Support the delivery of department audits, assessing the design and operating effectiveness of retail banking and<br><br>operations controls against industry best practices and regulatory requirements.<br><br> Assess the adequacy and effectiveness of internal controls, risk management processes, and governance<br><br>frameworks within the retail banking and operations divisions and for enterprise-wide compliance programs.<br><br> Identify and report on control weaknesses, process inefficiencies, and non-compliance issues specific to the<br><br>related areas, providing actionable and value-added recommendations.<br><br> Ensure the consistent application of internal audit methodologies, tools, and best practices across all audits<br><br>engagements.<br><br> Continuously provide inputs to refine and update the audit universe by identifying new products, processes, digital<br><br>channels, and emerging regulatory requirements, ensuring comprehensive and relevant audit coverage.<br><br> Actively contribute to the strategic integration of data analytics (tools) into the audit practice to enhance risk<br><br>identification, efficiency, and depth of analysis.<br><br> Contribute and ensure the implementation of continuous auditing capabilities to provide real-time assurance and<br><br>insights.<br><br> Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Ensure to build up the necessary skills and understanding of Retail Banking and operations functions, customer<br><br>journeys, and the complex regulatory landscape.<br><br> Participate in ongoing professional development, rotations within GIAD and work on obtaining relevant<br><br>certifications (e.g., CIA, CISA, CAMS, CRMA, CFA within the team to maintain expertise in the evolving banking<br><br>landscape. This includes actively developing practical skills in data analytics and continuous auditing techniques<br><br>within the audit division.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br> Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements.<br><br> Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Maintain an in-depth knowledge of all applicable banking laws, consumer protection regulations, anti-money<br><br>laundering (AML), counter-terrorist financing (CFT), data privacy, and market conduct regulations.<br><br> Ensure the Retail Banking and Operations Audit function operates in full compliance with all relevant legal and<br><br>regulatory requirements and internal Group policies.<br><br> This includes strict adherence to the GIAD Group Audit Manual and the Global Internal Audit Standards and<br><br>Topical Requirements.<br><br> Contribute to the enhancement of the organization's enterprise-wide risk management and compliance<br><br>frameworks by providing insights from audit findings, which are derived from a comprehensive and up to date<br><br>audit universe.<br><br> Ensure that all audit engagements rigorously assess adherence to these regulations. Contribute to a strong culture of compliance and ethical conduct across the organization through effective audit<br><br>coverage and advisory services.<br><br>Education & Experience Requirements<br><br> University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 2 years of experience in internal audit, compliance, or a related field conducting audit within Retail Banking and Operations, preferably within a reputable Bank. - Certifications: Certified Internal Auditor (CIA) is desirable. Additional international certifications or country-specific qualifications (e.g., CPA, CISA) are highly desirable.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCVCopy of Passport or QIDCopy of Education certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Enterprise Solution Architect is a senior leadership role responsible for defining and guiding the enterprise IT solutions architecture in alignment with Milaha’s business strategy and digital transformation goals.</p><br><p>The role provides direction, governance, and architectural standards while developing current and future-state architectures, roadmaps, and solution strategies based on deep understanding of business drivers and enterprise needs.</p><br><p>It leads cloud and enterprise architecture initiatives, including multi-cloud environments (IaaS, PaaS, SaaS), cloud-native design, and DevOps-driven modernization, ensuring solutions are scalable, secure, cost-effective, and aligned with business objectives.</p><br><p>The ESA works closely with business and technology stakeholders to define high-level designs for complex programs, lead solution architecture reviews, and ensure end-to-end integration across domains and vendors.</p><br><p>It also analyzes emerging technologies and competitive trends to assess impact, identify opportunities, and provide strategic recommendations to senior leadership.</p><br><p>In addition, the role drives architectural governance, digital strategy, and innovation, while ensuring alignment between IT roadmaps and enterprise capability needs, and enabling informed decision-making at the executive level.</p><br><br>Responsibilities:<br><p><strong>Key Roles & Responsibilities</strong></p><br><ul><li>Develop and deliver strategic business and technology roadmaps, across various domains, to enhance the operational efficiency and provide visionary guidance for business and technology portfolios.</li><li>Understanding of key IT trends, leading discussions regarding applicability of new technology as well as incorporating it into the overall development and delivery of the IT strategy, architecture and roadmaps</li><li>Champions and leads the Architectural Governance process to establish architectural standards</li><li>Lead the architecture and solution design aspects of engagement(s) with external vendor ensuring high quality and integrated cross-domain business solutions.</li><li>Provide assessment of current state architecture and recommendation of future state architecture.</li><li>Demonstrate thorough understanding of IAAS, PAAS, SAAS and ability to recommend platform based on application needs</li><li>Drive solution innovation by proactively identifying solution creation opportunities based on understanding of domain and technology trends</li><li>Participate in day-to-day management of cross-functional team on architecture engagements including coaching, providing constructive feedback and performance development.</li><li>Lead the development of digital and customer strategies, proposed operating models, strategic roadmaps and robust business cases in support of the Management agenda for achieving business efficiency and disruption in Milaha’s business pillars</li><li>Demonstrate leadership by working with the different IT Teams including Technical Support, Business Support, IT Operations, and Cyber Security</li><li>Exercise creativity, independent judgment and business acumen in selecting methods and techniques to design non-routine and very complex business solutions utilizing existing solutions and technology to meet customer needs.</li><li>Conduct repeatable strategy, architecture, roadmap, and planning workshops & assess overall alignment between business and technology roadmaps</li><li>Act a guide to the teams executing digital transformation in areas of architecture of both domain and technology implementations</li><li>Build cloud native applications using modern development technologies, including Containers and DevOps.</li><li>Evaluate solutions alignment with the end user experience</li><li>Create, own and maintain the Milaha Architectural Artifacts (building blocks, models, governance, architecture and unified roadmaps, etc.).</li><li>Collaborate on the creation and maintenance of the enterprise business capability model.</li><li>Accelerate business customers transformation leveraging cloud offering and combine a world-class learning and talent development expertise</li><li>Build and manage Milaha multi-cloud strategy leveraging cloud partners (Oracle, Azure, AWS, Google) solutioning strategy, well-architecture, cloud change management and cloud-ready operating models according to Milaha's digital transformation, security, data driven, automation, and artificial intelligence initiatives and pipeline with desired sustainability and ethics and compliance.</li><li>Communicate and translate complex technical requirements into competitive solution that addresses business needs and maximize the benefits.</li><li>End-to-end responsibility of the end-to-end solution which may include multi-tenancy, multi-tiered cloud IaaS/PaaS/SaaS, ERP Platforms, Applications and integrations.</li><li>Form IT cross-functional teams (Operations, Systems & Solutions, Project Management etc.) to facilitate the creation of optimal architectures which align to the architecture plan</li><li>Provide technical leadership for various business units and technology groups</li><li>Apply analytical thought processes to quickly understand technical challenges discovered during the life-cycle of the initiative</li><li>Learn new technology concepts swiftly and comprehensively</li><li>Evaluate how security impacts the design & development process of various solutions</li><li>Communicate often with the business units and explain the value of technical architectures, solutions, and strategies</li><li>Lead the documentation and analysis of the current state of all of the IT environments</li><li>Collaborate on defining future state architectures and develop gap plans</li><li>Collaborate extensively with IT Leaders and technical delivery teams to ensure alignment of best practices and standards</li><li>Present architecture and strategy to all layer of the company from executives to individual contributors</li><li>Closely work with Project Managers to manage the project scope</li><li>Lead the creation and deployment of cloud-based systems that are scalable, secure, and aligned with company-wide business and IT objectives</li><li>Perform targeted studies and evaluations to understand business objectives; translate those objectives into a cloud strategy; and recommend cloud technology options to IT management that map to tangible infrastructure solutions</li><li>Conduct study for all new initiatives and provides management with insight for deployment options whether on premises or cloud supported by cost and other technical factors</li><li>Design and develop distributed software to integrate with the cloud service providers chosen by IT leadership</li><li>Direct and advise management on best approach for Cloud Resources consumptions and provide inputs for annual budgeting with regard to those resources with expansion plans and ROI</li><li>Document proposed changes to the requirements and solution to enable impact analysis and revised business case, specifications, budgets, timescales and plans to be prepared and authorized </li><li>Support and enforce Business Continuity and Backup and Recovery strategies </li><li>Perform other job-related duties as assigned.<br> </li></ul><br>Qualifications:<br><p><strong>Education & Professional Qualification:</strong></p><br><ul><li>Master or Bachelor Degree in Computer Science, Electrical & Electronics Engineering, Information Systems , or related discipline </li></ul><p><strong>Professional Experience:</strong></p><br><ul><li>Minimum 5 years’ experience in working as an enterprise or solution architect designing and implementing large-scale systems and databases</li><li>Minimum 10 years’ experience in creating clear, concise documentation for a multi-tier architectural model and discussing technical matters effectively with business end users</li><li>Extensive experience in a multi-cloud environment (Oracle, Azure, AWS, Google) and understanding of each cloud offering and strategies</li><li>Business to consumer eCommerce experience required</li><li>Strong communication skills with both technical and business professionals</li><li>Teamwork & collaboration skills to work across organizations and lead cross-functional teams</li><li>Expert knowledge of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, custom data integration, and master data management</li><li>Wide background including architecture, implementation and delivery of large‐scale hardware and software systems in real-world situations.</li><li>Thorough knowledge of business function and in-depth knowledge of business operations, objectives, and strategies</li><li>Working knowledge of enterprise architecture frameworks (TOGAF, EACOE, etc.)</li><li>Previous development experience in multiple disciplines (Oracle, Java, .Net, JavaScript, Python, Ruby, HTML, AJAX, JSON, DDL, SQL, NoSQL, or relevant open source platforms)</li><li>Deep understanding of design patterns, principles, and frameworks</li><li>Working knowledge of UI/UIX design principles</li><li>Strong understanding on network architecture, designs, and protocols</li><li>Extensive experience integration with 3rd party products (both business and technical)</li><li>Experience with mobile applications and how they interact with various back end architectures</li><li>A good understanding of the architectural principals of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, and application servers</li><li>Deep experience in cloud change management; and cloud-ready operating models with a commitment to responsible business by design — with security, data privacy, responsible use of artificial intelligence, sustainability and ethics and compliance built into the fundamental changes Accenture helps companies achieve.</li><li>Understanding of cloud offerings in the market and ability to explain relevancy of cloud architectures</li><li>Strong knowledge of the security operations, standards & issues involved in multi-tier, multi-tenant web applications</li><li>Track record of being proactive, identifying gaps, making constructive suggestions and follow through to resolution</li><li>Proven ability to creatively problem-solve for various types of issue in multiple disciplines</li><li>Experience presenting to senior leadership</li><li>Independent and remarkable ability to take responsibility</li></ul><p><strong>Geographic Experience:</strong></p><br><ul><li>N/A</li></ul><p><strong>Computer Skills:</strong></p><br><ul><li>Fluent with Microsoft Excel, Word, PowerPoint, and Outlook; experienced with MS Project and Visio</li><li>Language Skills:</li><li>Business fluent English</li></ul><p><strong>Market/Industry/Functional Knowledge:</strong></p><br><ul><li>Knowledge of software quality assurance and release management processes</li><li>Knowledge of different cloud platforms such IaaS, SaaS, PaaS and cloud hosting process</li><li>Knowledge of programming languages such as C#, java, APXE, etc.</li></ul> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP, Retail Banking and Operations audit in conducting the Retail Banking and Operations Audit assignments as per the approved audit plan, and act as an important role within the Group Internal Audit Division. This role provides independent assurance and advisory services, directing internal audit activities across the Retail Banking and Operations audits. Key responsibilities include contributing to the development and maintenance for the Retail Banking and Operations audit universe and the implementation of advanced data analytics and continuous auditing for enhanced efficiency and real-time risk monitoring. This position requires full compliance with the GIAD Audit Manual, Global Internal Audit standards, and relevant local regulations. The Senior Associate is crucial for safeguarding customer trust, ensuring robust regulatory compliance and maintaining the integrity and effectiveness of the assigned areas. As a member of the Internal Audit Team, this role contributes to the Group's audit strategy, emphasizing consumer protection, financial crime prevention, and regulatory compliance.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and aims to protect the organization from financial penalties, reputational damage, and operational losses arising from non-compliance or ineffective controls. Identify compliance and operational risks that could impact the Group's financial performance, brand reputation, and shareholder value, providing actionable recommendations for mitigation. Evaluate the efficiency and effectiveness of Retail Banking and Operations processes and controls to enhance the bank’s governance, risk management and control processes. Ahere to KPI’s and best practices for the Retail Banking and Operations Audit section. Identify cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Build and maintain strong, independent, and collaborative relationships with the staff of Retail Banking and Operations Functions and other relevant business and support function. Communicate audit findings, risk assessments, and recommendations to diverse internal stakeholders, including the SVP, EVP, GCAE, and management, ensuring clear understanding of regulatory and operational risks. Act as a trusted advisor to Retail Banking and Operations management on matters of internal control, consumer protection, financial crime prevention, and regulatory adherence. To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain good/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Conduct the full audit cycle for the Domestic Retail Banking and Operations audit engagements. All audit activities must be conducted in full compliance with the GIAD Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant local regulations. Engagements: support the team leader in executing the audit engagements and ensuring own work is performed efficiently and effectively and meets GIAD quality standards. Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks. Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates and interim meetings with the auditees. Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present audit findings to the auditees to obtain management actions. Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely escalate potential delays to management, as needed. Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards. Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the organization. Support the delivery of department audits, assessing the design and operating effectiveness of retail banking and operations controls against industry best practices and regulatory requirements. Assess the adequacy and effectiveness of internal controls, risk management processes, and governance frameworks within the retail banking and operations divisions and for enterprise-wide compliance programs. Identify and report on control weaknesses, process inefficiencies, and non-compliance issues specific to the related areas, providing actionable and value-added recommendations. Ensure the consistent application of internal audit methodologies, tools, and best practices across all audit's engagements. Continuously provide inputs to refine and update the audit universe by identifying new products, processes, digital channels, and emerging regulatory requirements, ensuring comprehensive and relevant audit coverage. Actively contribute to the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis. Contribute and ensure the implementation of continuous auditing capabilities to provide real-time assurance and insights. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Ensure to build up the necessary skills and understanding of Retail Banking and operations functions, customer journeys, and the complex regulatory landscape. Participate in ongoing professional development, rotations within GIAD and work on obtaining relevant certifications (e.g., CIA, CISA, CAMS, CRMA, CFA within the team to maintain expertise in the evolving banking landscape. This includes actively developing practical skills in data analytics and continuous auditing techniques within the audit division. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Maintain an in-depth knowledge of all applicable banking laws, consumer protection regulations, anti-money laundering (AML), counter-terrorist financing (CFT), data privacy, and market conduct regulations. Ensure the Retail Banking and Operations Audit function operates in full compliance with all relevant legal and regulatory requirements and internal Group policies. This includes strict adherence to the GIAD Group Audit Manual and the Global Internal Audit Standards and Topical Requirements. Contribute to the enhancement of the organization's enterprise-wide risk management and compliance frameworks by providing insights from audit findings, which are derived from a comprehensive and up to date audit universe. Ensure that all audit engagements rigorously assess adherence to these regulations. Contribute to a strong culture of compliance and ethical conduct across the organization through effective audit coverage and advisory services.<br><br>Education & Experience Requirements<br><br> University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 2 years of experience in internal audit, compliance, or a related field conducting audit within Retail Banking and Operations, preferably within a reputable Bank. Certifications: Certified Internal Auditor (CIA) is desirable. Additional international certifications or country-specific qualifications (e.g., CPA, CISA) are highly desirable.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCVCopy of Passport or QIDCopy of Education certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP, Retail Banking and Operations audit in conducting the Retail Banking and Operations Audit assignments as per the approved audit plan, and act as an important role within the Group Internal Audit Division. This role provides independent assurance and advisory services, directing internal audit activities across the Retail Banking and Operations audits. Key responsibilities include contributing to the development and maintenance for the Retail Banking and Operations audit universe and the implementation of advanced data analytics and continuous auditing for enhanced efficiency and real-time risk monitoring. This position requires full compliance with the GIAD Audit Manual, Global Internal Audit standards, and relevant local regulations. The Senior Associate is crucial for safeguarding customer trust, ensuring robust regulatory compliance and maintaining the integrity and effectiveness of the assigned areas. As a member of the Internal Audit Team, this role contributes to the Group's audit strategy, emphasizing consumer protection, financial crime prevention, and regulatory compliance.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and aims to protect the organization from financial penalties, reputational damage, and operational losses arising from non-compliance or ineffective controls. Identify compliance and operational risks that could impact the Group's financial performance, brand reputation, and shareholder value, providing actionable recommendations for mitigation. Evaluate the efficiency and effectiveness of Retail Banking and Operations processes and controls to enhance the bank’s governance, risk management and control processes. Ahere to KPI’s and best practices for the Retail Banking and Operations Audit section. Identify cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Build and maintain strong, independent, and collaborative relationships with the staff of Retail Banking and Operations Functions and other relevant business and support function. Communicate audit findings, risk assessments, and recommendations to diverse internal stakeholders, including the SVP, EVP, GCAE, and management, ensuring clear understanding of regulatory and operational risks. Act as a trusted advisor to Retail Banking and Operations management on matters of internal control, consumer protection, financial crime prevention, and regulatory adherence. To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain good/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Conduct the full audit cycle for the Domestic Retail Banking and Operations audit engagements. All audit activities must be conducted in full compliance with the GIAD Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant local regulations. Engagements: support the team leader in executing the audit engagements and ensuring own work is performed efficiently and effectively and meets GIAD quality standards. Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks. Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates and interim meetings with the auditees. Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present audit findings to the auditees to obtain management actions. Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely escalate potential delays to management, as needed. Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards. Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the organization. Support the delivery of department audits, assessing the design and operating effectiveness of retail banking and operations controls against industry best practices and regulatory requirements. Assess the adequacy and effectiveness of internal controls, risk management processes, and governance frameworks within the retail banking and operations divisions and for enterprise-wide compliance programs. Identify and report on control weaknesses, process inefficiencies, and non-compliance issues specific to the related areas, providing actionable and value-added recommendations. Ensure the consistent application of internal audit methodologies, tools, and best practices across all audit's engagements. Continuously provide inputs to refine and update the audit universe by identifying new products, processes, digital channels, and emerging regulatory requirements, ensuring comprehensive and relevant audit coverage. Actively contribute to the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis. Contribute and ensure the implementation of continuous auditing capabilities to provide real-time assurance and insights. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Ensure to build up the necessary skills and understanding of Retail Banking and operations functions, customer journeys, and the complex regulatory landscape. Participate in ongoing professional development, rotations within GIAD and work on obtaining relevant certifications (e.g., CIA, CISA, CAMS, CRMA, CFA within the team to maintain expertise in the evolving banking landscape. This includes actively developing practical skills in data analytics and continuous auditing techniques within the audit division. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Maintain an in-depth knowledge of all applicable banking laws, consumer protection regulations, anti-money laundering (AML), counter-terrorist financing (CFT), data privacy, and market conduct regulations. Ensure the Retail Banking and Operations Audit function operates in full compliance with all relevant legal and regulatory requirements and internal Group policies. This includes strict adherence to the GIAD Group Audit Manual and the Global Internal Audit Standards and Topical Requirements. Contribute to the enhancement of the organization's enterprise-wide risk management and compliance frameworks by providing insights from audit findings, which are derived from a comprehensive and up to date audit universe. Ensure that all audit engagements rigorously assess adherence to these regulations. Contribute to a strong culture of compliance and ethical conduct across the organization through effective audit coverage and advisory services.<br><br>Education & Experience Requirements<br><br> University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 2 years of experience in internal audit, compliance, or a related field conducting audit within Retail Banking and Operations, preferably within a reputable Bank. Certifications: Certified Internal Auditor (CIA) is desirable. Additional international certifications or country-specific qualifications (e.g., CPA, CISA) are highly desirable.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCVCopy of Passport or QIDCopy of Education certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>The Collections & Gallery Operations Manager </b>is a senior operational and curatorial-adjacent role responsible for the stewardship, documentation, and movement of artworks and design objects, as well as overseeing day-to-day gallery operations.This role ensures the professional handling of artworks across exhibitions, sales, consultancy projects, and collections while maintaining museum-standard documentation, lead buying, compliance, and logistics coordination. Reporting to the Director of Commercial Art & Design, this position oversees workflow execution across collection management, operations, and design buying, manages two Gallery Associates, and acts as the primary operational lead in the Director's absence.<b> </b><b>Key Responsibilities</b>• Act as the primary registrar for the gallery, overseeing all artwork and design object records, supporting provenance documentation, and managing condition reporting.• Maintain the gallery inventory management system, ensuring accurate cataloguing, inventory tracking, and digital archiving of artworks, design objects, and client data.• Coordinate incoming and outgoing rentals, consignments, and sales, including contracts, insurance, shipping documentation, customs clearance, and courier coordination.• Establish packing specifications, installation requirements, insurance coverage, and risk mitigation strategies for artworks in transit, storage, and on display.• Liaise with artists, collectors, and shipping partners to ensure professional handling and compliance with international museum standards.• Provide oversight of day-to-day gallery operations, managing operational policies, workflows, and systems across front-of-house, back-of-house, vault storage, exhibition, and consultancy delivery.• Coordinate operational planning for exhibitions, events, private views, and VIP appointments in collaboration with executive leadership and marketing teams.• Manage relationships with external vendors and service providers, including fabricators, facilities, security, and maintenance contractors.• Oversee Gallery Associate workflows, including scheduling, task delegation, performance standards, and art handling protocols.• Act as deputy operational contact in the Director's absence for logistics, staffing, and client-facing matters.• Contribute to strategic planning, budgeting, and forecasting related to roster artworks, design items, and gallery operations.• Lead acquisition procedures for the design gallery as Lead Buyer, sourcing design-related retail items, books, objects, and limited-edition design works aligned with curatorial and commercial strategy.• Present purchasing, inventory mix, and stock levels to procurement teams, while managing purchase orders, pricing structures, and margin frameworks.• Build relationships with local, regional, and international designers, studios, manufacturers, and suppliers, tracking stock levels, sales performance, and replenishment strategies.• Conduct targeted artist and artwork research (availability, pricing, provenance, commission history) and prepare formatted materials for proposals, reports, inventories, and presentations.• Support large-scale art consultancy commissions, serving as a primary point of contact with galleries, artists, clients, architects, and commercial galleries regarding onsite artwork handling.• Ensure full compliance with international best practices in collections care, customs regulations, and anti-money laundering documentation, producing quarterly and annual inventory and risk reports.Requirements· Minimum 8+ years of experience in a commercial gallery, museum, or art logistics environment with collections management and sourcing responsibilities. · Degree or equivalent certif<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Requirements<br>
· Minimum 8+ years of experience in a commercial gallery, museum, or art logistics environment with collections management and sourcing responsibilities. <br>
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· Degree or equivalent certification/experience in Art History, Museum Studies, Fine Art, or a related field.<br>
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· Demonstrated buying/procurement experience in a museum or commercial gallery enterprise. <br>
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· Expert knowledge of international artwork handling, documentation, shipping, customs regulations, and insurance processes. <br>
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· Hands-on experience with collections management systems (e.g., ArtLogic, Arternal, ArtBase, TMS, or similar). <br>
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· Exceptional organizational, project management, and documentation abilities. <br>
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· Strong negotiation, procurement, and vendor management skills. <br>
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· Detail-oriented with a risk-aware, commercial, and compliance-focused mindset. <br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Site Inspector-Electrical
<p><strong>Part 4. Job Content</strong></p><br> <p><strong>Role Objective: </strong>To provide electrical engineering support for the successful delivery of Design & Build interior fit-out projects by reviewing electrical designs, supervising installation works, coordinating multidisciplinary interfaces, monitoring construction quality, and ensuring all electrical and ELV systems are designed, installed, tested and commissioned in accordance with project specifications, Company standards, requirements and applicable statutory regulations.</p><br> <p><strong>4.1 </strong><strong>Key Accountabilities</strong></p><br> <ul><li>Review electrical design drawings, single-line diagrams (SLDs), load calculations, lighting calculations, shop drawings, material submittals and method statements to ensure compliance with project specifications, Company requirements and applicable codes.</li><li>Supervise and inspect the installation of all electrical systems including power distribution, lighting systems, emergency lighting, small power, distribution boards, cable containment, wiring systems, earthing, lightning protection (where applicable) and associated electrical equipment.</li><li>Review and monitor the installation of ELV systems including structured cabling, data and voice networks, CCTV, access control, public address systems, intercom systems, IPTV, audio-visual systems, BMS interfaces and other low-current systems included within the project scope.</li><li>Coordinate electrical works with architectural, mechanical, fire protection and ICT disciplines to ensure proper integration and compliance with approved designs.</li><li>Review equipment selections and verify compliance with approved schedules, energy efficiency requirements and manufacturer recommendations.</li><li>Monitor construction progress, review inspection requests, identify technical issues, issue observations and non-conformance reports (NCRs), and verify corrective actions.</li><li>Witness testing and commissioning activities including insulation resistance tests, continuity tests, functional testing, emergency lighting testing, ELV system integration, power-on testing and final commissioning.</li><li>Review commissioning procedures, test reports, operation & maintenance manuals and as-built documentation prior to project handover.</li><li>Participate in factory inspections, material inspections, mock-ups, site acceptance tests (SAT), integrated systems testing and final handover inspections.</li><li>Assist in reviewing contractor payment applications, variation proposals and claims related to electrical and ELV works.</li><li>Ensure all electrical and ELV installations comply with Qatar Construction Specifications (QCS), Qatar Civil Defense (QCD), Kahramaa regulations, IEC standards, NFPA requirements and other applicable international standards.</li><li>Maintain accurate project documentation including RFIs, technical submittals, inspection records, commissioning reports and as-built documentation.<ol><li><strong>General Responsibilities in Quality, Environmental & Occupational Health & Safety Management Systems </strong><ol><li>Aware of the QHSE Management System.</li><li>Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system.</li><li>Aware of the Customer Requirements (where relevant).</li><li>Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation.</li><li>Understand the potential consequences of deviations from approved procedures, specifications and safety requirements.</li><li>Aware of current Objectives and Targets in this area and what is the current status.</li><li>Aware of mergency Preparedness & Response.</li><li>Aware of Security Requirements, sexual exploitation and abuse or gender based violence.</li></ol></li></ol></li></ul> <p><strong>Part 5. Working Conditions & Hazards</strong></p><br> <p><strong>CHOOSE ONE:</strong></p><br>
<ul><li> Normal office facilities (own office with desk, access to telephone)</li><li> Some exposure to heat, cold, dirt, noise and rainy weather conditions; some time away from duty station, exposure to</li><li> outdoor conditions</li><li> Some exposure to severe disagreeable conditions noise moisture, dust, excessive temperature, considerable dirt.</li><li><strong>CHOOSE ONE:</strong></li><li> Very slight chance of accident or health hazard, usual office situation</li><li> Exposure to security threats and/or other injury could occur in the course of work. Minor accidents possible.</li><li> Job requires working with moving equipment that could inflict injuries; health hazards due to unsanitary conditions;</li><li> There is exposure to serious injuries through some hazardous circumstances involving handling of equipment; may cause </li><li> illness, incapacity and loss of time.</li><li> There is likelihood of frequent exposure to hazards or conditions may cause total disability or death. Requires constant use of</li></ul> <p> safety equipment.</p><br> <p><strong>Part 6. Job Requirement</strong></p><br> <p><strong>Educational Qualifications</strong></p><br> <ul><li>Bachelor's Degree in Electrical Engineering.</li><li>Professional registration is preferred.</li><li>Certification in Testing & Commissioning or Low Voltage Systems is an advantage.</li></ul> <p><strong>Experience</strong></p><br> <ul><li>Minimum 10 years of professional experience in electrical engineering, construction supervision or project management.</li><li>Minimum 5 years of experience in high-end commercial office fit-out projects.</li><li>Proven experience in Design & Build projects.</li><li>Strong experience in electrical distribution systems, lighting, emergency power, ELV and ICT coordination.</li><li>Experience in testing and commissioning of electrical and low-current systems.</li><li>Experience in Qatar and familiarity with Qatar Construction Specifications (QCS), Kahramaa regulations, Qatar Civil Defense requirements and local authority approval procedures.</li></ul> <p><strong>Behavioral Competencies</strong></p><br> <p><strong>Technical Competencies</strong></p><br> <p>Leadership</p><br>
<p>Communication Skills</p><br>
<p>Planning and Organizing</p><br>
<p>Analytical Thinking</p><br>
<p>Problem Solving</p><br>
<p>Attention to Detail</p><br>
<p>Teamwork</p><br>
<p>Decision Making</p><br>
<p>Time Management</p><br>
<p>Stakeholder Management</p><br> <p>Electrical Power Distribution</p><br>
<p>Lighting Systems</p><br>
<p>Emergency Lighting</p><br>
<p>Small Power Systems</p><br>
<p>Distribution Boards</p><br>
<p>Cable Containment Systems</p><br>
<p>Earthing & Bonding</p><br>
<p>Structured Cabling</p><br>
<p>ICT Coordination</p><br>
<p>CCTV Systems</p><br>
<p>Access Control Systems</p><br>
<p>Audio-Visual Systems</p><br>
<p>Building Management System (BMS) Interfaces</p><br>
<p>Fire Alarm System Coordination</p><br>
<p>Shop Drawing Review</p><br>
<p>Material Submittal Review</p><br>
<p>Testing & Commissioning</p><br>
<p>QA/QC Procedures</p><br>
<p>IEC Standards</p><br>
<p>NFPA Standards</p><br>
<p>Qatar Construction Specifications (QCS)</p><br>
<p>Kahramaa Regulations</p><br>
<p>AutoCAD</p><br>
<p>Revit / BIM (preferred)</p><br>
<p>Microsoft Office Suite</p><br>
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Job Description<br><br>Introduction<br><br>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.<br><br>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.<br><br>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration<br><br>This is an expedited recruitment process, open for applications from internal and internal-equivalent candidates only.<br><br>Organizational Context and Scope<br><br>International Organization for Migration (IOM) Qatar’s Country Programme covers programme development and coordination, project implementation support, government liaison, partnership engagement, reporting, capacity-building and technical support across migration management, labour mobility and human development, migrant protection and assistance, and other programme priorities implemented by the Country Office.<br><br>Under the direct supervision of the Chief of Mission (CoM) in Qatar and in close coordination with relevant Regional Thematic Specialists at the Regional Office for the Middle East and North Africa in Cairo and relevant Divisions/Departments/Units at Headquarters (HQ), the Programme Officer (Qatar Country Programme) will be responsible for managing, coordinating and overseeing the activities of the IOM Qatar Country Programme.<br><br>Responsibilities<br><br>Oversee the effective development and implementation of the IOM Qatar Country Programme by exercising administrative, operational and financial management responsibility for relevant projects. Provide operational management, guidance and technical supervision to IOM Qatar Country Programme national and international staff, assisting on programmatic strategy and implementation, including where to focus programme resources and operational challenges as they arise. Establish, maintain and further expand strong relationships across UN Agencies, humanitarian organizations, government and community interlocutors, and with a broad range of other local interests toward the successful implementation of IOM Qatar Country Programme. Identify the priorities arose during the implementation of the Programme and coordinate the design and contribute to the development of the new projects under the Programme and activities based on solid results framework and in response to emerging trends and priorities, as well as donor interests and requirements, in close coordination with the COM, Regional Office, relevant Units at HQ, as well as with Government counterparts and other relevant public/private sector’s partner organizations. Ensure that the key programmatic directions are shared with international stakeholders, including donors, to maximize impact, minimize overlapping and stimulate funds mobilization for the new programmes. Ensure timely and quality preparation and submission of all programme reports, in close coordination with relevant programme, resource management and support units of CO according to requirements of IOM, donors and relevant stakeholders. Coordinate and manage the elaboration and compilation of programme updates/briefs for donors, government and other relevant stakeholders, by ensuring compliance with donor requirements and procedures. Monitor progress against strategic objectives, programme benchmarks, and provide advice with respect to improvements and corrections; oversee the establishment of a common Monitoring and Evaluation (M&E) framework that incorporates regular reporting requirements and impact evaluation strategies, in close coordination with M&E Officer of CO. Ensure that the objectives set in programme documents and budgets, M&E frameworks and work plans are compliant with IOM’s organizational policies and donor’s contractual requirements, interests and expectations. Oversee the production of visibility/communications materials in close coordination with Public Information Officer/Focal Point of the CO. Guide, monitor and follow-up with relevant staff in support of CO’s strategic inputs and key decisions, including substantively contributing to the CO’s development of the country programme. Participate and engage actively at relevant donor or partner meetings, briefings and conferences at the international and national level. Supervise and provide technical support to all relevant Programme staff. Mentor and support staff, conduct relevant trainings and ensure the capacity building of Programme staff. Coordinate the development, dissemination and regular update of assessment and monitoring tools. Draft Standard Operating Procedures (SOPs) for Programme activities, if required. Oversee the development and maintenance of data collection and analysis mechanisms for IOM’s ongoing or new programmes and share relevant information with partners within the humanitarian community. Undertake travel duties nationally or internationally, as required, including the regular visits to Sub-Offices,[DO1.1][FB1.2] to coordinate, develop and/or support programme implementation. Perform such other relevant duties as maybe assigned. <br><br>Qualifications<br><br>Required Qualifications and Experience<br><br>Education<br><br>Master’s degree in International Relations, Political Science, Humanitarian Affairs, Economic Development, Business or Public Administration, International Studies or a related field from an accredited academic institution with five years of relevant professional experience; or,University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. <br><br>Experience<br><br>Experience in programme conceptualisation, development, monitoring, reporting and evaluation; Experience in programme development and capacity-building activities;Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions; and,Experience in organizing consultations, workshops and seminars with high level stakeholders. <br><br>Skills<br><br>In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; Familiarity with financial and business administration;Sound and proven understanding of internal and international migration issues in the country and in the region; Knowledge of UN and bilateral donor programming;Proven ability to establish and maintain strong working relations with relevant Government counterparts, international organizations and private sector entities;Excellent leadership, coordination, and information management skills;Detailed knowledge of the UN System, NGOs and other international organizations/institutions;Knowledge of migration data, labour migration patterns and Border Management in the GCC region and ability to negotiate with government authorities; Proven knowledge of human and financial resources management; Excellent conceptualization, analytical and writing skills; Demonstrated communication, organizational and interpersonal relationship skills; Ability to meet deadlines and work under pressure with minimum supervision; and, Ability to establish and maintain partnerships with development partners, government counterparts, UN agencies, local authorities and other relevant stakeholders. <br><br>Languages<br><br>For this position, fluency in English and Arabic is required (oral and written).<br><br>Working knowledge of French and another official UN language (Chinese, Russian and Spanish) is an advantage.<br><br>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.<br><br>Required Competencies<br><br>IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.<br><br>Values - all IOM staff members must abide by and demonstrate these five values:<br><br>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.<br><br>Core Competencies – behavioural indicators Level 2<br><br>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br><br>Managerial Competencies – behavioural indicators Level 2<br><br>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. <br><br>Notes<br><br>Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.<br><br>Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.<br><br>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.<br><br>IOM conducts reference checks and background verification, including through system wide databases such as Clear Check, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.<br><br>IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.<br><br>IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
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<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. <br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: <br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. <br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. <br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. <br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: <br>- Exclusive training and leadership development programs <br>- Recognition and rewards for exceptional service <br>- Preferential Members Rates at Marriott Hotels Globally <br>- Dining & Wellness discounts for your family and you <br>- Medical Insurance Coverage <br>- An HR team dedicated to your success and wellbeing <br>OUR EXPECTATIONS FROM THE ROLE: <br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>