Logistics Manager Jobs in Qatar
10007 Jobs Found
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned
About the job Join the Team at ABYAT - Your Gateway to Retail Excellence!<br>About us Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof. Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings. Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.<br>Position: Store Operations Manager Location: Qatar, Doha Type:Full-time / On-Site<br>About the Role The Store Operations Manager will lead and oversee all store operations within a large-format retail environment, ensuring the achievement of sales targets, KPI performance, and exceptional customer experience. This role is responsible for driving store profitability through strong leadership, commercial execution, and operational excellence. The Store Manager will ensure seamless coordination across departments while maintaining high standards in merchandising, inventory management, and overall store performance.<br>Job Description Lead and manage daily store operations to ensure smooth execution of all retail activities Drive store performance to achieve and exceed sales targets and KPIsMonitor key metrics such as traffic, conversion rate, average basket size, and sales productivity. Ensure high standards of customer service and handle escalated customer concerns. Lead, coach, and develop store teams to achieve performance targets. Ensure compliance with Visual Merchandising standards and execute promotional campaigns effectively. Oversee inventory levels, stock replenishment, and product availability. Coordinate with Supply Chain, HR, Finance, Marketing, and Commercial teams for smooth operations. Monitor store KPIs and prepare performance reports with actionable insights. Manage store operating expenses and identify cost optimization opportunies.<br>Qualifications:Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field5–8+ years of retail experience, preferably in large-format or multi-category environ ments Proven experience in store management or senior retail leadership roles. Strong track record in achieving sales targets and driving KPI performance. Experience in team leadership, coaching, and performance management. Strong commercial mindset with a focus on sales and customer experience. Solid understanding of retail operations, inventory management, and store processes. Strong analytical skills with the ability to interpret sales and operational data. Experience working with cross-functional teams.
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned
Site Manager<br>Manage and supervise subcontracted site construction activities for a Desalination/RO Plant Project, including mechanical, piping, equipment installation, and GRE/GRP works, ensuring compliance with project specifications, quality, HSE, and schedule requirements while coordinating with the main contractor and client.<br>1) Bachelor's Degree in Mechanical Engineering2) Minimum 10 years of GCC construction experience3) Must have strong experience in oil & gas, desalination/RO plant construction, mechanical and piping works, with proven experience managing site manpower and subcontracted construction activities
A special needs center located in Doha, Qatar is urgently looking to recruit a Clinic Manager to manage the daily operations and develop a strategy for their clinical team.<br>The ideal candidate will be responsible for managing and executing the business strategy for the clinic, in addition to the daily operations management. You will lead all the medical & para medical teams, manage work scheduling & rosters, evaluate performance metrics, and collaborate with internal teams. You will have strong management skills with excellent communication skills and attention to detail.<br>Responsibilities<br>Manage the day to day operations of a medium size clinic Design a roster structure and scheduling of the clinical staff for effective utilization of resources<br>Qualifications & Skill sets<br>Bachelor's degree in any field2+ years' experience in a clinic or medical center, managing operations. Ability to multi-task Strong verbal, written, and organizational skills Excellent communication skills in English Excellent communication skills in Arabic is desired<br>Please apply attaching your Cv. Only short listed candidates will be contacted. Thank you for your co operation.
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<span><u><b>Job Summary</b></u>
<br></span><p>The Technical and Design Manager oversees and manages the integration of technical aspects and design elements in projects, ensuring their alignment with organizational objectives and industry standards. This role involves leading multidisciplinary teams, coordinating design processes, and providing technical guidance to achieve high-quality and innovative outcomes. Additionally, the Technical and Design Manager is responsible for fostering collaboration among various stakeholders, driving continuous improvement in design practices, and maintaining a focus on cost-effectiveness, efficiency, and sustainability throughout the project lifecycle. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Lead and manage multidisciplinary teams of designers, engineers, and technical staff to ensure cohesive project execution.</p><br>
<p>Oversee the integration of design concepts with technical requirements, ensuring compliance with industry standards and regulations.</p><br>
<p>Develop and implement design strategies and methodologies to achieve project objectives while maintaining quality and efficiency.</p><br>
<p>Provide technical expertise and guidance to resolve complex design and technical issues that arise during the project lifecycle.</p><br>
<p>Collaborate with clients, architects, contractors, and other stakeholders to establish project requirements and expectations.</p><br>
<p>Monitor project progress, budgets, and schedules to ensure timely delivery of design solutions within budgetary constraints.</p><br>
<p>Review and approve design deliverables, including drawings, specifications, and technical documentation, to ensure accuracy and completeness.</p><br>
<p>Foster a culture of innovation and continuous improvement within the design team, encouraging creative problem-solving and exploration of new technologies.</p><br>
<p>Act as a primary point of contact for technical inquiries and design-related matters, addressing stakeholder concerns and facilitating effective communication.</p><br>
<p>Stay abreast of industry trends, emerging technologies, and best practices in design and technical fields, integrating new knowledge and methodologies into project workflows.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of design principles, technical requirements, and industry standards across various disciplines.</p><br>
<p>Proficiency in project management methodologies, including scheduling, budgeting, and resource allocation.</p><br>
<p>Strong leadership and communication skills to effectively manage teams and coordinate with stakeholders.</p><br>
<p>Expertise in design software and tools relevant to the industry, facilitating efficient project execution and collaboration.</p><br>
<p>Ability to analyze complex technical challenges and devise innovative solutions to optimize project outcomes.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Agility<br>Build High-Performing Teams<br>Provide Direction<br>Geotechnical Engineering L4<br>Construction design Software L4<br>Drawings/Specifications L4<br>QA/QC L4<br>Value Engineering L4<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA) or PMP<br><br><br><br>
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<p><strong><span>Some careers open more doors than others.</span></strong></p><br><br><p><span>If you’re looking to unlock new job opportunities, join HSBC and experience the possibilities.</span></p><br><br><br><p><span>HSBC International Wealth and Premier Banking aim to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. </span></p><br><br><br><p><span>We are currently seeking an ambitious <strong>Qatari National</strong>. This role provides superior professional service to Premier customers through active portfolio management, grow the Premier customer base & deliver the global Premier service standards as per targets set.</span></p><br><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><strong><span>Acquire new-to-bank Premier customers: </span></strong><span>Prospect through networking, referrals and market visibility; conduct external customer visits and convert leads within agreed SLAs.</span></li><li><strong><span>Grow portfolio value through proactive relationship management:</span></strong><span> Maintain regular, planned customer contact; deepen relationships and build long-term retention through strong engagement and advice-led conversations.</span></li><li><strong><span>Deliver wealth and lending solutions to meet customer needs (and AOP targets):</span></strong><span> Identify opportunities and provide appropriate investment/insurance/wealth solutions (directly or via referrals), and support lending needs within delegated authority and policy.</span></li><li><strong><span>Ensure consistently excellent Premier service and complaint resolution:</span></strong><span> Own walk-in and portfolio service needs; handle issues quickly and tactfully, log and resolve complaints within SLA, and ensure root causes are addressed/escalated.</span></li><li><strong><span>Maintain accurate customer records and drive effective use of service channels: </span></strong><span>Keep contact history and opportunity data up to date; guide customers to efficient channels (e.g., Premier Support Centre, internet/phone) while protecting experience quality.</span></li><li><strong><span>Operate with strong risk, compliance and control discipline:</span></strong><span> Complete KYC/CDD with no overdue profiles; comply with FIM, local regulatory requirements, sanctions/AML standards; respond to screening, alerts within SLA; protect information security (clear desk, secure handling, mandatory training).</span></li></ul><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Graduate degree with prior sales and service experience in the financial services industry.</span></li><li><span>Demonstrated experience building relationships with high net worth / affluent customers.</span></li><li><span>Experience delivering sales/service via non-branch channels (phone, email, face-to-face meetings).</span></li><li><span>Good understanding of financial markets and wealth products, including investments and insurance.</span></li><li><span>Proven track record of developing and executing a sales strategy and achieving targets.</span></li><li><span>Preferred: professional financial qualification (e.g., CISI or equivalent).</span></li><li><span>Understanding of HSBC Group and cross-business awareness is an advantage.</span></li><li><span>Strong selling and presentation skills regarding Wealth / Insurance & Investment solutions</span></li><li><span>Excellent interpersonal skills, including influencing and relationship building over the phone</span></li><li><span>Fluency in English</span></li></ul><br><p><strong><span>You’ll achieve more at HSBC.</span></strong></p><br><br><p><span>www.hsbc.com/careers</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Join Saipem and engineer a sustainable future.<br><br>We are a global leader in engineering and construction for the energy and infrastructure sectors, delivering complex onshore and offshore projects worldwide. Driven by technological innovation as “One Company”, our 30,000 people from over 130 nationalities in more than 50 countries work every day to enable the energy transition toward Net Zero. At Saipem, your expertise helps shape the future globally for environmental sustainability.<br><br>Purpose Of The Position<br><br>As Package Manager you will respond to the Project Director/Technical Manager and be part of the Project Management/Engineering within project execution/packages scope. You will lead and manage package engineering activities, coordinating multidisciplinary teams and ensuring delivery within budget, schedule, and quality standards.<br><br>How can you support us? Here below your responsibilities:<br><br>Lead and coordinate package engineering activities ensuring compliance with project requirements, timelines, and quality standards Manage multidisciplinary teams, define roles, delegate tasks, and support team development Oversee engineering planning, progress monitoring, and reporting, ensuring alignment with project milestones Coordinate with procurement, vendors, and subcontractors, including technical bid evaluations and vendor follow-up Ensure compliance with HSE, QA/QC standards, and international engineering codes and regulations Support bidding and tendering activities, including cost estimation, technical documentation, and proposal preparation Manage interfaces across disciplines, ensuring proper information flow and technical integration Contribute to continuous improvement and knowledge capitalization, enhancing engineering methodologies and best practices<br><br>What are we looking for?<br><br>Education<br><br>Bachelor’s or Master’s degree in Mechanical, Chemical, or related Engineering discipline<br><br>Experience<br><br>Minimum 8–12 years of experience in engineering roles, with proven experience as Package Engineer / Package Manager within oil & gas, energy, or EPC projects<br><br>Languages<br><br>Fluent in English (mandatory) Additional languages (Italian, French, Arabic) are a plus<br><br>Technical Skills<br><br>Strong knowledge of package engineering design, workflows, and project lifecycle (conceptual to commissioning) Experience with engineering manhour estimation, cost control, and budgeting Expertise in vendor management, technical bid evaluation, and procurement processes Knowledge of international engineering standards, codes, and HSE requirements Ability to manage subcontractors, interfaces, and multidisciplinary coordination<br><br>IT Skills<br><br>Proficiency in Microsoft Office tools Familiarity with engineering software tools and document management systems Experience with ERP systems (e.g., SAP) is an advantage<br><br>What else should you know? <br><br>You will have the opportunity to travel internationally and support projects across EMEA and offshore/onshore locations, depending on project requirements.<br><br>What We Can Offer To You<br><br>Permanent Contract – Project-based position Corporate Benefits: We offer a comprehensive benefits package Working Hours: 45 hours (9 hours x 5 days) As Technical Clerk under Offshore Operations you must be available 24/7Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals. Location: Doha, Qatar<br>Your opinion helps us grow every day! We would greatly appreciate it if you could share your opinion by completing this short, anonymous survey. https://forms.office.com/e/3s Ce293xsf<br><br>Additional Information<br><br>We support your development! Do you feel you might not fit this role perfectly? If you think you can contribute to our business development in the future, don’t hesitate to apply anyway through our spontaneous application form!<br><br>We embrace diversity! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.<br><br>Safety and Sustainability matter to us! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.<br><br>Find out more in our career page here and our Instagram profile here.<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16)
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<br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p>Director of Finance blends hands-on financial oversight with forward-looking analysis, supporting both day-to-day operations and longer-term strategic initiatives. The Director of Finance will work closely with the Managing Director and department leaders to strengthen financial processes, improve visibility into performance, and ensure the property operates efficiently and sustainably. This position also required presenting financial data and interpretation to the ownership. </p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Financial Oversight & Reporting</strong></p><br><ul><li>Oversee all accounting functions, including general ledger, accounts payable, payroll, and financial reporting</li><li>Ensure accuracy and timeliness of monthly, quarterly, and annual financial statements</li><li>Maintain strong internal controls and a transparent system of checks and balances</li><li>Coordinate and oversee annual audits, tax filings, and regulatory compliance</li><li>Review and analyze financial performance, identifying trends and areas for improvement</li></ul><p><strong>Budgeting, Forecasting & Analysis</strong></p><br><ul><li>Lead the annual budgeting process and ongoing financial forecasting</li><li>Develop and maintain financial models to support operational and strategic decision-making</li><li>Provide variance analysis and actionable insights to leadership</li><li>Support department heads in managing budgets and understanding financial performance</li><li>Evaluate cost structures and identify opportunities for efficiency and expense control</li></ul><p><strong>Strategic & Operational Support</strong></p><br><ul><li>Partner with leadership on long-range planning, capital investments, and business strategy</li><li>Support financial aspects of construction, renovation, and capital projects, including budgeting, cash flow, and ROI analysis</li><li>Assist in evaluating new opportunities, partnerships, or operational initiatives</li><li>Provide financial insight into pricing, labor, and operational decisions</li></ul><p><strong>Cash Management & Banking</strong></p><br><ul><li>Oversee cash flow management and forecasting</li><li>Maintain and strengthen banking and lender relationships</li><li>Ensure appropriate liquidity to support operations and capital needs</li></ul><p><strong>Team Leadership & Collaboration</strong></p><br><ul><li>Provide oversight and support to the Accounting Manager and the accounting team</li><li>Foster a collaborative, accountable, and detail-oriented finance function</li><li>Work cross-functionally with operations, HR, and department leaders</li><li>Promote a culture of financial awareness and accountability across the organization</li></ul><br>Qualifications<br><br><p>Required Qualifications</p><br><ul><li>Minimum 5-10 years of progressive experience in a Director of Finance or equivalent senior financial leadership role at a large resort or hospitality property within the Middle East</li><li>Master's degree in Finance, Accounting, or Business Administration, or professional certification (CA, CPA, or equivalent)</li><li>Demonstrated expertise in financial compliance, regulatory requirements, and audit management</li><li>Proven experience with financial planning, budgeting, and forecasting in a complex operational environment</li><li>Strong proficiency in financial systems, accounting software, and data analysis tools</li><li>Excellent understanding of internal controls, risk management, and financial governance frameworks</li><li>Demonstrated ability to lead and develop accounting teams while fostering a culture of accountability and accuracy</li><li>Exceptional analytical and problem-solving skills with the ability to translate financial data into actionable business insights</li><li>Strong communication and presentation skills, with the ability to effectively present financial information to senior leadership and ownership</li></ul><p>Preferred Qualifications</p><br><ul><li>Experience in the hospitality, theme park, or water park industry</li><li>Background in managing capital projects, construction budgeting, and ROI analysis</li><li>Experience with cash flow management and banking relationship development</li><li>Knowledge of property management systems and integrated financial reporting platforms</li><li>Prior experience supporting strategic planning and long-range financial forecasting initiatives</li></ul> </div>
Flat White is looking for an experienced hospitality leader to define and elevate our complete guest experience across all locations.<br>The Brand & Guest Experience Manager will be responsible for shaping how guests experience Flat White from the moment they enter until the moment they leave—and ensuring our brand is consistently brought to life through our people, hospitality and service.<br>Key Responsibilities• Define the complete Flat White guest journey and hospitality standards.• Create and implement a comprehensive Guest Experience & Service Playbook.• Establish clear standards for greetings, guest communication, product presentation, service delivery, complaint handling, service recovery and farewells.• Develop a distinctive Flat White style of service that reflects our brand identity and specialty-coffee culture.• Train, coach and mentor café managers and team members in hospitality, guest engagement and service excellence.• Ensure teams can communicate the Flat White story, products and brand values confidently and naturally.• Conduct regular guest-experience audits across all locations and identify opportunities for improvement.• Use guest feedback and service observations to strengthen standards, training and engagement.• Collaborate closely with Operations, Brand and HR to ensure a consistent guest experience as the company grows.• Support new café openings by embedding Flat White’s service culture and guest-experience standards from the beginning.<br>Candidate Profile• Ideally 8–12+ years of experience in premium or luxury hospitality, including luxury hotels, high-end restaurants, lifestyle hospitality or premium F&B brands.• Previous experience in Guest Experience, Service Excellence, Hospitality, Brand Experience or a similar leadership role.• Proven experience creating service standards, guest-experience guidelines, playbooks and hospitality training programmes.• Strong coaching, facilitation and team-development capabilities.• Excellent communication and interpersonal skills, with the ability to inspire both managers and frontline teams.• Strong understanding of how people, service, environment and brand storytelling combine to create a memorable guest experience.• Experience working across multiple locations would be an advantage. Who We Are Looking For<br>We are looking for someone who understands hospitality beyond operational efficiency—someone who can transform brand values into genuine human interactions and create a distinctive, memorable and consistently delivered Flat White guest experience.<br>If you are passionate about hospitality, service culture and building meaningful guest connections, we would be delighted to hear from you.
<p>The Test & Commissioning Manager is responsible for planning, managing, and executing testing and commissioning activities for smart city software platforms and associated field hardware deployments. This role leads internal testers and external vendors to ensure integrated systems are delivered on time, meet quality standards, and comply with technical and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>Test & Commissioning Management</strong></p><ul><li>Develop and execute test and commissioning strategies for smart city applications, platforms, and site hardware.</li><li>Plan system integration testing (SIT), user acceptance testing (UAT), and site acceptance testing (SAT).</li><li>Define test plans, test cases, procedures, and acceptance criteria.</li><li>Ensure end-to-end validation of software, hardware, network, and IoT integrations.</li></ul><p><strong>Team & Vendor Leadership</strong></p><ul><li>Lead, mentor, and manage a team of testers and commissioning engineers.</li><li>Coordinate and supervise third-party vendors and system integrators.</li><li>Assign tasks, track progress, and ensure timely delivery of testing activities.</li><li>Act as the primary point of contact for testing and commissioning across stakeholders.</li></ul><p><strong>Smart City Software & Hardware Testing</strong></p><ul><li>Oversee testing of smart city applications such as Building Management System, Traffic management, Surveillance, Lighting, Utilities, Parking, command & control platforms, and analytics dashboards.</li><li>Manage commissioning of site hardware including sensors, cameras, controllers, communication devices, and edge equipment.</li><li>Ensure seamless integration between field devices, backend systems, and cloud platforms.</li></ul><p><strong>Quality, Risk & Issue Management</strong></p><ul><li>Identify defects, risks, and non-conformities; ensure proper tracking and resolution.</li><li>Work closely with development, deployment, and operations teams to resolve issues.</li><li>Ensure compliance with project specifications, safety standards, and regulatory requirements.</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Prepare commissioning reports, test results, punch lists, and sign-off documents.</li><li>Maintain detailed documentation for testing procedures and outcomes.</li><li>Provide regular status updates to project managers and senior stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering, Computer Science, Electronics, IT, or related field.</li><li>8+ years of experience in testing and commissioning, system integration, or large-scale technology projects.</li><li>Strong experience with smart city systems, IoT platforms, or large enterprise software .</li><li>Hands-on knowledge of software testing methodologies (SIT, UAT, regression, performance).</li><li>Experience with field hardware commissioning and site deployments.</li><li>Proven ability to manage cross-functional teams and external vendors .</li><li>Strong understanding of networking, APIs, databases, and system integrations.</li><li>Excellent communication, coordination, and documentation skills.</li><li>Experience working on government or municipal smart city projects.</li><li>Familiarity with cloud platforms, SCADA, GIS, CCTV, or IoT frameworks.</li><li>Certification in testing, project management, or commissioning is a plus.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Leadership & decision-making</li><li>Problem-solving & analytical thinking</li><li>Stakeholder coordination</li><li>Attention to detail</li><li>Ability to work in dynamic, multi-site environments</li></ul>
Job Description<br><br>We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Sales Manager - MICE you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as-<br><br> Handle all incoming MICE RFP generated by inbound or outbound sales offices, pertaining to own defined segment or portfolio Implement and execute all sales objectives and action plans to reach and exceed set targets Prepare offer letters according to guest requirements and availability, according to company standards and selling strategy Ensure that all necessary information about the event is obtained either from account manager or from the client directly prior to the preparation of an offer Maximize up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system Ensure that Rotana sales policies and SOPs are adhered to at all times<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.<br><br>Knowledge & Competencies<br><br>The ideal candidate will have a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results
Job Description<br><br>We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Sales Manager - MICE you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as-<br><br> Handle all incoming MICE RFP generated by inbound or outbound sales offices, pertaining to own defined segment or portfolio Implement and execute all sales objectives and action plans to reach and exceed set targets Prepare offer letters according to guest requirements and availability, according to company standards and selling strategy Ensure that all necessary information about the event is obtained either from account manager or from the client directly prior to the preparation of an offer Maximize up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system Ensure that Rotana sales policies and SOPs are adhered to at all times<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.<br><br>Knowledge & Competencies<br><br>The ideal candidate will have a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results
We're Hiring | Payroll Manager | Doha, Qatar Are you an experienced payroll professional with strong expertise in end-to-end payroll management, statutory compliance, and multi-jurisdiction payroll operations? We are looking for a Payroll Manager to join (UCC Holding Group) in Doha, Qatar. This role will be responsible for managing accurate, timely, and compliant payroll delivery across multiple entities, ensuring adherence to Qatar and Kazakhstan payroll regulations, statutory requirements, and internal governance standards. Key Responsibilities✔ Own the complete monthly payroll cycle, including payroll inputs, validation, processing, approvals, disbursement, and WPS submission.✔ Manage all payroll components including salaries, allowances, deductions, overtime, arrears, bonuses, leave settlements, and end-of-service benefits.✔ Ensure compliance with Qatar payroll requirements, including WPS, QFC obligations, and applicable statutory contributions.✔ Manage Kazakhstan payroll compliance, including income tax, pension, social contributions, and statutory reporting requirements.✔ Establish and maintain payroll controls, approval workflows, audit trails, and compliance processes.✔ Reconcile payroll with Finance and support payroll accounting, accruals, and provisions.✔ Lead payroll transition projects, including system migration, parallel payroll runs, and data validation.✔ Support internal and external audits, statutory inspections, and regulatory reviews.✔ Maintain strict confidentiality and data protection of employee payroll information.✔ Manage employee payroll queries and ensure timely resolution. What We're Looking For Bachelor’s Degree in Accounting, Finance, or a related discipline. Minimum 8 years of payroll experience, including ownership of multi-entity payroll operations. Mandatory hands-on Qatar WPS payroll experience. Experience with Kazakhstan or wider CIS payroll and tax regulations is highly advantageous. Experience working with ERP payroll platforms such as SAP, Oracle, 1C, or equivalent systems. Professional payroll/accounting certification such as CIPP, ACCA, CMA, or equivalent is preferred. Strong knowledge of payroll controls, compliance, payroll accounting, and audit requirements. Advanced Excel skills with strong attention to detail and accuracy. High level of integrity, confidentiality, and ability to work under strict monthly deadlines. Fluent English required; Russian language skills are required for Kazakhstan stakeholder interaction.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will assist SVP Financial Business Support (FBS) in providing MIS including ALCO reports on a timely manner to enable the related management assist in their decision making processes and also enable them to monitor business performance closely and take necessary actions. The incumbent will assist SVP Financial Business Support (FBS) in providing the management with regular reports on progress towards targets, flagging variations and performing initial checks on reasons for under/over achievement.<br><br>Education/Experience Requirements<br><br> Bachelor/ Masters degree preferably in finance, accountancy or related subjects. Professional certification such as CPA, CA, CMA, CFA etc. is a plus . Minimum of 4 years’ experience in a major bank in the financial business support function.<br><br>Required Special Skills<br><br> Excellent oral and written communication skills in English and Arabic (preferred). Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc. Proficiency in MIS tools/techniques including valuation/pricing techniques/tools and methodologies. Well-developed analytical and interpersonal skills. Ability to deliver under pressure. Ability to build relationships across the organization to deliver results. Knowledge of accounting rules for the various products of the Group.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will assist SVP Financial Business Support (FBS) in providing MIS including ALCO reports on a timely manner to enable the related management assist in their decision making processes and also enable them to monitor business performance closely and take necessary actions. The incumbent will assist SVP Financial Business Support (FBS) in providing the management with regular reports on progress towards targets, flagging variations and performing initial checks on reasons for under/over achievement.<br><br>Education/Experience Requirements<br><br> Bachelor/ Masters degree preferably in finance, accountancy or related subjects. Professional certification such as CPA, CA, CMA, CFA etc. is a plus . Minimum of 4 years’ experience in a major bank in the financial business support function.<br><br>Required Special Skills<br><br> Excellent oral and written communication skills in English and Arabic (preferred). Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc. Proficiency in MIS tools/techniques including valuation/pricing techniques/tools and methodologies. Well-developed analytical and interpersonal skills. Ability to deliver under pressure. Ability to build relationships across the organization to deliver results. Knowledge of accounting rules for the various products of the Group.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<h2 class="h5">Job description</h2>
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<p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><br><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><br><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p>Responsibilities are organized across six core leadership pillars:</p><br><br><p><b>1. Strategic Leadership</b></p><br><br><ul><li><p>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</p><br><br></li><li><p>Expand market and client wallet share; broaden the client solutions portfolio across all segments</p><br><br></li><li><p>Navigate a complex matrix environment, aligning stakeholders across competing priorities</p><br><br></li><li><p>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</p><br><br></li><li><p>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</p><br><br></li><li><p>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</p><br><br></li></ul><p><b>2. Business & Revenue Growth</b></p><br><br><ul><li><p>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</p><br><br></li><li><p>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</p><br><br></li><li><p>Oversee the end-to-end Services business, including sales, product, operations and technology teams</p><br><br></li><li><p>Work closely with the Services Operations Head to advance the business agenda</p><br><br></li><li><p>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</p><br><br></li><li><p>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</p><br><br></li></ul><p><b>3. Client Engagement</b></p><br><br><ul><li><p>Serve as the primary client engagement head for all Services business across the three markets</p><br><br></li><li><p>Generate active, senior-level client interactions and build strategic, long-term client relationships</p><br><br></li><li><p>Deploy optimal service solutions tailored to client needs across all segments and business lines</p><br><br></li><li><p>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</p><br><br></li><li><p>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</p><br><br></li><li><p>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</p><br><br></li></ul><p><b>4. Risk & Governance</b></p><br><br><ul><li><p>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</p><br><br></li><li><p>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</p><br><br></li><li><p>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</p><br><br></li><li><p>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</p><br><br></li><li><p>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</p><br><br></li><li><p>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</p><br><br></li></ul><p><b>5. Stakeholder & External Engagement</b></p><br><br><ul><li><p>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</p><br><br></li><li><p>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</p><br><br></li><li><p>Represent Citi externally at industry associations, forums, congresses, conferences and committees</p><br><br></li><li><p>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</p><br><br></li><li><p>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</p><br><br></li></ul><p><b>6. People & Culture</b></p><br><br><ul><li><p>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</p><br><br></li><li><p>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</p><br><br></li><li><p>Develop the next generation of Services leadership within the organization</p><br><br></li><li><p>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</p><br><br></li><li><p>Engage employees meaningfully in the broader business strategy and organizational direction</p><br><br></li><li><p>Foster a strong control environment and risk-aware culture at all levels of the team</p><br><br></li></ul><br><p><b>What We're Looking For</b></p><br><br><p><b>Essential Requirements</b></p><br><br><p>Candidates must be able to demonstrate the following:</p><br><br><ul><li><p><b>15+ years</b> of work experience in the financial services industry, including <b>10+ years</b> at a senior managerial level</p><br><br></li><li><p><b>Deep transaction banking expertise</b> — cash management, trade services and/or custody products</p><br><br></li><li><p><b>Proven success</b> leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L)</p><br><br></li><li><p><b>Strong risk and governance track record</b> — credit, operational, conduct and compliance risk management</p><br><br></li><li><p><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</p><br><br></li><li><p><b>Strong Balance Sheet understanding</b> and familiarity with risk and finance frameworks at a legal entity level</p><br><br></li><li><p><b>Experience managing dynamic, diverse and cross-functional teams</b> across geographies</p><br><br></li><li><p><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</p><br><br></li><li><p><b>Executive-level communication skills</b> — written and verbal, for internal and external audiences including regulators, clients and senior management</p><br><br></li><li><p><b>Fluency in English</b> (both written and verbal).</p><br><br></li><li><p><b>University degree</b> (Bachelor's minimum required)</p><br><br></li></ul><br><p><b>Preferred & Advantageous Experience</b></p><br><br><p>The following experience would strengthen a candidate's profile:</p><br><br><ul><li><p>Prior <b>GCC or broader MEA market experience</b> in a senior Services or transaction banking leadership role</p><br><br></li><li><p><b>Master's degree</b> in Business, Finance or a related field</p><br><br></li><li><p><b>Arabic language proficiency</b> (spoken and/or written)</p><br><br></li><li><p><b>Digital transformation and fintech engagement</b> experience within a financial institution</p><br><br></li><li><p><b>Established regulatory relationships</b> with GCC central banks, supervisors or government institutions</p><br><br></li><li><p><b>Legal Vehicle governance experience</b> and familiarity with managing a banking legal entity</p><br><br></li><li><p><b>Track record of gaining Senior Management buy-in</b> for and executing country-level growth strategies</p><br><br></li></ul><br><p><b>Skills & Competencies</b></p><br><br><p><b>Why This Role? Development & Career Value</b></p><br><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><br><p><b>What you will gain:</b></p><br><br><ul><li><p><b>Multi-market franchise leadership</b> — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</p><br><br></li><li><p><b>Regulatory & governance expertise</b> — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</p><br><br></li><li><p><b>Innovation & digital agenda</b> — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</p><br><br></li><li><p><b>Senior leadership network</b> — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</p><br><br></li><li><p><b>Integrative thinking development</b> — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</p><br><br></li><li><p><b>Career acceleration</b> — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</p><br><br></li></ul><br><p><i><b>Location flexibility:</b> This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i></p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li><p>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</p><br></li><li><p>Expand market and client wallet share; broaden the client solutions portfolio across all segments</p><br></li><li><p>Navigate a complex matrix environment, aligning stakeholders across competing priorities</p><br></li><li><p>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</p><br></li><li><p>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</p><br></li><li><p>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</p><br></li></ul><p><b>2. Business & Revenue Growth</b></p><br><ul><li><p>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</p><br></li><li><p>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</p><br></li><li><p>Oversee the end-to-end Services business, including sales, product, operations and technology teams</p><br></li><li><p>Work closely with the Services Operations Head to advance the business agenda</p><br></li><li><p>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</p><br></li><li><p>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</p><br></li></ul><p><b>3. Client Engagement</b></p><br><ul><li><p>Serve as the primary client engagement head for all Services business across the three markets</p><br></li><li><p>Generate active, senior-level client interactions and build strategic, long-term client relationships</p><br></li><li><p>Deploy optimal service solutions tailored to client needs across all segments and business lines</p><br></li><li><p>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</p><br></li><li><p>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</p><br></li><li><p>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</p><br></li></ul><p><b>4. Risk & Governance</b></p><br><ul><li><p>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</p><br></li><li><p>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</p><br></li><li><p>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</p><br></li><li><p>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</p><br></li><li><p>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</p><br></li><li><p>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</p><br></li></ul><p><b>5. Stakeholder & External Engagement</b></p><br><ul><li><p>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</p><br></li><li><p>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</p><br></li><li><p>Represent Citi externally at industry associations, forums, congresses, conferences and committees</p><br></li><li><p>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</p><br></li><li><p>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</p><br></li></ul><p><b>6. People & Culture</b></p><br><ul><li><p>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</p><br></li><li><p>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</p><br></li><li><p>Develop the next generation of Services leadership within the organization</p><br></li><li><p>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</p><br></li><li><p>Engage employees meaningfully in the broader business strategy and organizational direction</p><br></li><li><p>Foster a strong control environment and risk-aware culture at all levels of the team</p><br></li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><p><b>15+ years</b> of work experience in the financial services industry, including <b>10+ years</b> at a senior managerial level</p><br></li><li><p><b>Deep transaction banking expertise</b> — cash management, trade services and/or custody products</p><br></li><li><p><b>Proven success</b> leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L)</p><br></li><li><p><b>Strong risk and governance track record</b> — credit, operational, conduct and compliance risk management</p><br></li><li><p><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</p><br></li><li><p><b>Strong Balance Sheet understanding</b> and familiarity with risk and finance frameworks at a legal entity level</p><br></li><li><p><b>Experience managing dynamic, diverse and cross-functional teams</b> across geographies</p><br></li><li><p><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</p><br></li><li><p><b>Executive-level communication skills</b> — written and verbal, for internal and external audiences including regulators, clients and senior management</p><br></li><li><p><b>Fluency in English</b> (both written and verbal).</p><br></li><li><p><b>University degree</b> (Bachelor's minimum required)</p><br></li></ul><p><b>Preferred & Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li><p>Prior <b>GCC or broader MEA market experience</b> in a senior Services or transaction banking leadership role</p><br></li><li><p><b>Master's degree</b> in Business, Finance or a related field</p><br></li><li><p><b>Arabic language proficiency</b> (spoken and/or written)</p><br></li><li><p><b>Digital transformation and fintech engagement</b> experience within a financial institution</p><br></li><li><p><b>Established regulatory relationships</b> with GCC central banks, supervisors or government institutions</p><br></li><li><p><b>Legal Vehicle governance experience</b> and familiarity with managing a banking legal entity</p><br></li><li><p><b>Track record of gaining Senior Management buy-in</b> for and executing country-level growth strategies</p><br></li></ul><p><b>Skills & Competencies</b></p><br><p><b>Why This Role? Development & Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><p><b>Multi-market franchise leadership</b> — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</p><br></li><li><p><b>Regulatory & governance expertise</b> — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</p><br></li><li><p><b>Innovation & digital agenda</b> — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</p><br></li><li><p><b>Senior leadership network</b> — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</p><br></li><li><p><b>Integrative thinking development</b> — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</p><br></li><li><p><b>Career acceleration</b> — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</p><br></li></ul><p><i><b>Location flexibility:</b> This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i></p><br><br><br><br><br><br><br><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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Sales Manager – Staffing & Recruitment<br>Location: Doha Experience: 5 Years Salary: TBD<br>Key Responsibilities:Develop and execute sales and business development strategies to achieve revenue and growth targets. Identify and convert new business opportunities in the staffing and recruitment market. Develop and maintain strong relationships with existing and prospective clients. Build a strong sales pipeline through networking, market research, referrals, and direct client engagement. Identify and pursue relevant Government and Semi-Government tenders and manpower opportunities. Coordinate preparation of commercial proposals, quotations, and tender submissions. Negotiate commercial terms and close staffing and manpower outsourcing contracts. Develop existing accounts through renewals, extensions, cross-selling, and additional manpower requirements. Work closely with Recruitment and Operations teams to ensure successful fulfilment of client requirements. Maintain accurate sales pipeline, forecasts, and regular management reports. Achieve agreed sales, revenue, client acquisition, and business development KPIs.<br>Requirements:Bachelor's degree in Business, Sales, Marketing, HR, or a related field. Minimum 5 years of Sales/Business Development experience in Staffing, Recruitment, Manpower Outsourcing in Qatar8 to 10 years of overall experience in Sales / Business Development Strong Qatar market experience is required Proven track record of generating new business and achieving sales targets. Strong existing network and client relationships across sectors. Excellent communication, negotiation, presentation, and relationship management skills. Strong commercial awareness and ability to work independently in a target-driven environment.<br>Key Competencies:Business Development | Staffing & Recruitment Sales | Client Acquisition | Government Tenders | Account Management | Negotiation | Networking | Lead Generation | Sales Pipeline Management | Commercial Skills<br>Job Type: Full Time Contact: careers@swan.qa
Company Description Sterling Restaurants W. L. L. has been serving the Qatar community since 1977, offering a broad range of cuisines from popular global and local brands. The company delivers exceptional dining experiences, catering to fast food, fine dining, and dessert preferences, ensuring something for everyone. With brands like Pizza Hut, Fuddruckers, Caravan Bukhara, and Coffee Beanery, Sterling Restaurants brings diverse flavors to various target segments. Owned by the Almuftah Group, a well-established family enterprise celebrating its 60th anniversary in 2023, the company continues to adapt to evolving market trends.<br>Role Description We are looking for an experienced IT Manager (Oracle Net Suite and Oracle Simphony) to manage the system implementation and integration in our Food & Beverage (F&B) operations. The ideal candidate will oversee the technical aspects of system deployment, ensure seamless system integration, and manage ongoing support to enhance operational efficiency. This role will collaborate closely with cross-functional stakeholders, platform providers, and technical teams to ensure system interoperability, data integrity, and alignment with business objectives. Qualifications: 5+ years of experience delivering Oracle Net Suite and Oracle Simphony projects. Proven experience in system implementation, integration, and post-deployment support. Strong understanding of F&B operations, including POS, inventory, and financial management. Excellent problem-solving skills and ability to troubleshoot system issues. Experience in training staff on new systems and technologies. Strong project management skills, including the ability to define project scope and meet deadlines.<br>Please share your CV to careers@almuftahsterling.com.