Logistics Manager Jobs in Qatar

About Cardz Con Cardz Con is AOC’s flagship trading card, collectibles, gaming, and pop-culture convention. Designed as a GCC-level platform, it brings together collectors, players, exhibitors, retailers, content creators, international guests, and leading brands through large-scale exhibitions, tournaments, live entertainment, and exclusive experiences.<br>About the Role We are seeking an entrepreneurial and commercially driven Events & Organized Play Lead to take full ownership of Cardz Con.<br>Operating as the Head of the events, the successful candidate will lead Cardz Con from strategy and commercial planning through to execution and regional expansion. The role carries responsibility for the event’s revenue, profitability, partnerships, exhibitor experience, organized play programs, operations, marketing coordination, and overall visitor experience.<br>Key Responsibilities Develop and execute Cardz Con’s overall strategy, business plan, budget, and GCC growth roadmap. Own the event’s commercial performance, including revenue, profitability, sponsorships, ticketing, exhibitor sales, and strategic partnerships. Build relationships with international and regional TCG brands, distributors, vendors, collectors, creators, celebrities, judges, and tournament organizers. Lead the planning and delivery of exhibitions, tournaments, trade nights, product launches, meet-and-greets, live-streaming activities, and VIP experiences. Develop a professional organized play program covering tournament formats, schedules, rules, registration, judging, prizes, and player experience. Manage all event workstreams, including venue coordination, production, permits, security, insurance, logistics, travel, hospitality, vendors, and crowd management. Work closely with Marketing and Content teams to build event awareness, drive ticket sales, attract exhibitors, and deliver high-quality campaign content. Recruit, brief, and manage event employees, contractors, volunteers, agencies, and operational partners. Establish event policies, operating procedures, risk controls, contingency plans, and service standards. Monitor event performance through attendance, revenue, sponsorship value, exhibitor satisfaction, player participation, customer feedback, and profitability. Prepare post-event reports and improvement plans for future editions. Position Cardz Con as a leading trading card and collectibles convention across the GCC.<br>Candidate Profile Minimum 7 years of experience in large-scale events, exhibitions, conventions, entertainment, gaming, sports, or organized play. At least 3 years in a senior event leadership or general management role. Proven experience managing event budgets, commercial partnerships, sponsorships, exhibitors, and cross-functional teams. Strong knowledge of trading card games, collectibles, gaming, or fan-based communities is highly preferred. Experience delivering regional or international events with large visitor numbers. Strong commercial judgment, negotiation skills, and operational discipline. Ability to manage multiple stakeholders and make effective decisions in a fast-moving event environment. Willingness to travel across the GCC and work outside standard hours during event periods. Excellent English communication skills; Arabic is an advantage.<br>What Success Looks Like Cardz Con is delivered safely, professionally, on time, and within budget. Revenue, sponsorship, ticketing, and exhibitor targets are achieved. Strong participation from regional and international brands, vendors, players, and creators. High visitor, exhibitor, sponsor, and community satisfaction. Cardz Con develops into a recognized and commercially sustainable GCC event platform.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.<br><br>Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.<br><br>Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader dans le secteur de l'hôtellerie de luxe. En tant que membre de notre équipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employés, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilité d'éprouver de la fierté à l'égard de votre travail et de vos collègues.<br><br>En intégrant l'équipe Ritz-Carlton, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

<p><strong>Why Join Us?</strong></p><p>At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.</p><p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><strong>About Rosewood Doha:</strong></p><p>Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests.</p><p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>A competitive salary and benefits package</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>A birthday day off (because your milestones matter!)</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>Personalized development plans and continuous learning opportunities to support your career journey</p><p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><p><strong>General Duties:</strong></p><ul><li>Meet and greet guests and members to Asaya, creating a professional atmosphere.</li><li>Be proactive in up selling further services and the facilities.</li><li>Guide clients on Asaya experiences that best suit them and being knowledgeable on all Asaya services.</li><li>Be knowledgeable on the products to support the therapists and retailing to clients.</li><li>Process payments and complete appropriate paperwork.</li><li>Process voucher purchasing, bookings and redemption.</li><li>Arrange product displays and ensure the presentation of department particularly in the reception area will be neat, clean and tidy.</li><li>Help maintain all the facilities within Asaya.</li></ul><p><strong>Coordinator Duties:</strong></p><ul><li>Handle administrative tasks such as scheduling wellness services, maintaining calendars, booking rooms, and preparing materials.</li><li>Serve as the first point of contact for internal wellness inquiries and coordinate communications.</li><li>Support data collection for wellness metrics and ensure confidentiality and compliance with privacy regulations.</li><li>Maintain and organize client records, treatment logs, intake forms, and follow-up notes.</li><li>Monitor spa inventory, wellness supplies, and ensure timely reordering in collaboration with the Wellness Manager.</li><li>Support the promotion and communication of wellness packages, workshops, and seasonal offers.</li><li>Prepare daily reports, attendance logs, and client feedback summaries.</li><li>Process payments, generate invoices, and ensure accurate billing and recordkeeping.</li><li>Assist with vendor coordination and wellness practitioner scheduling.</li><li>Uphold cleanliness, order, and confidentiality in line with spa protocols and health regulations.</li></ul><p><strong>Concierge Duties:</strong></p><ul><li>Answer calls within three rings with the appropriate greeting.</li><li>Ascertain the type and time of Asaya service desired and booking the most suitable time according to therapists and practitioners appointment schedule with the inclusion of offering additional treatments.</li><li>Ensure all prudent information is taken with each booking to be able to reconfirm contact with the guests if needed.</li><li>Offer an orientation of the facilities to all first-time guests and members as per standard procedure advising them of services, facility rules and any other prudent information.</li><li>Group enquiries, press and VIP booking details should be taken and passed on to the Director of Wellness/ Assistant with full contact name, telephone/email and details of date and nature of booking enquiry.</li><li>Be alert and utilize permanent staff during their Rota hours to maximize time and profitability.</li></ul><p><strong>Payments:</strong></p><ul><li>Ensure correct payment is taken and processed after appointment completion with relevant paperwork completed to ensure daily banking balances.</li><li>Ensure gift vouchers are sold with corresponding paper work and payments completed so that when redemption of the voucher happens all paperwork would match.</li><li>End of day, cash up to ensure all services provided are accounted for and charged; credit card, cash and room charges taken; balances with no discrepancies and are safely deposited in accordance with the hotel cash handling policy.</li></ul><p><strong>Other duties:</strong></p><ul><li>Ensure the department has a sufficient stock of towels and amenities. Collect deliveries from purchasing or other departments as necessary.</li><li>Ensure dirty linen is taken to laundry and new clean items are collected regularly.</li><li>Follow correct manual handling such as using a trolley when moving goods.</li><li>In the event the fire alarm is activated, ensure the whole department is notified in a calm efficient manner to evacuate to the designated point in accordance with the hotel policy.</li></ul><p><strong>Communication:</strong></p><ul><li>Maintain effective communication both within the team and with the Director of Wellness to ensure smooth running of the department and keeping well informed of any issues/ queries that may arise.</li><li>Report any complaints to the Director of Wellness or assistant when appropriate.</li><li>Liaise with other departments when needed to ensure good communication across the hotel.</li></ul><p><strong>Training:</strong></p><ul><li>Assist in training and development of colleagues as required.</li><li>Attend all training courses as and when required.</li></ul>

<strong>Position Overview<br><br></strong><strong> JOB DESCRIPTION <br><br></strong>Own day-to-day operations and continuous improvement of enterprise Linux platforms and storage services across on-premises data centers and cloud environments (OCI and Microsoft Azure). Ensure platforms are stable, secure, and highly available, and provide expert-level troubleshooting and guidance to cross-functional teams.<br><br><strong>Job Summary<br><br></strong>We are seeking a highly skilled Senior Linux Administrator with strong expertise in on-premises infrastructure, Oracle Cloud Infrastructure (OCI), and Microsoft Azure Cloud. The ideal candidate will be responsible for managing, maintaining, and optimizing enterprise Linux environments across hybrid infrastructures, ensuring high availability, performance, and security. Knowledge of Oracle Database is mandatory and the role will partner closely with database teams to support Oracle Database platforms on Linux.<br><br><strong>Responsibilities<br><br></strong><strong>Linux System Administration<br><br></strong><ul><li>Install, configure, and maintain Linux servers (RHEL, Oracle Linux, CentOS, AlmaLinux). </li><li>Perform system upgrades, patching, and security hardening using enterprise patching solutions (e.g., Red Hat Satellite) and standard change management practices.</li><li>Monitor system performance, troubleshoot issues, and ensure high availability. </li><li>Manage user access, permissions, and system security. <br><br></li></ul><strong>Cloud Infrastructure (OCI &amp; Azure)<br><br></strong><ul><li>Deploy, configure, and manage Linux workloads on OCI and Azure platforms. </li><li>Design and maintain scalable, secure cloud infrastructure. </li><li>Work with OCI services including Compute, VCN, Block Volumes, File Storage, Load Balancer, IAM, and monitoring/logging capabilities.</li><li>Manage Azure services including Virtual Machines, Virtual Networks, Azure Storage (Managed Disks, Files), Azure Backup (Recovery Services Vault), monitoring, and Microsoft Entra ID (Azure AD).</li><li>Implement backup, disaster recovery, and high availability solutions in cloud environments using OCI/Azure-native capabilities (e.g., Azure Backup via Recovery Services Vault, Azure Site Recovery (ASR), and OCI backup features) and/or enterprise backup tools as applicable.</li><li>Apply cloud governance and operational best practices (tagging, least privilege, patching/maintenance windows) including patch orchestration with Azure Update Manager for Azure VMs; optimize performance and cost for Linux workloads.<br><br></li></ul><strong>On-Premises Infrastructure &amp; Storage<br><br></strong><ul><li>Manage physical and virtualized environments (VMware) including provisioning, lifecycle management, and performance tuning.</li><li>Administer enterprise storage platforms and services including SAN/NAS, RAID concepts, LUN provisioning, zoning/masking (as applicable), and NFS/SMB integrations; experience with storage arrays such as NetApp (ONTAP), HPE (3PAR), and IBM storage is highly desirable; familiarity with SAN fabrics (Brocade and/or Cisco MDS) is a plus.</li><li>Configure and troubleshoot Linux storage stack components such as multipathing, LVM, udev rules, and filesystems (ext4, XFS); perform capacity management and growth activities.</li><li>Ensure seamless integration between on-prem and cloud (hybrid connectivity, routing/DNS, identity, and operational processes) and perform ongoing infrastructure optimization.</li><li>Implement and validate backup/restore and disaster recovery procedures; hands-on experience with enterprise backup platforms such as Commvault, Veritas NetBackup, and Cohesity; leverage storage snapshots and replication (vendor-native replication, NetApp, replication where applicable) and participate in DR drills and recovery testing.<br><br></li></ul><strong>Automation &amp; DevOps<br><br></strong><ul><li>Develop automation scripts using Bash, Python, or Shell scripting. </li><li>Use configuration management tools like Ansible. </li><li>Manage Infrastructure as Code (IaC) tools (Terraform preferred). <br><br></li></ul><strong>Monitoring &amp; Performance<br><br></strong><ul><li>Implement and manage monitoring tools. </li><li>Analyze system logs and proactively resolve issues. </li><li>Ensure SLA compliance and system uptime. <br><br></li></ul><strong>Security &amp; Compliance<br><br></strong><ul><li>Implement security best practices and vulnerability management. </li><li>Ensure compliance with organizational and regulatory standards. </li><li>Manage firewall rules, SELinux policies, and access controls. <br><br></li></ul><strong>Collaboration &amp; Support<br><br></strong><ul><li>Work closely with DevOps, application, and database teams. </li><li>Provide L2/L3 support and participate in incident management. </li><li>Prepare technical documentation and SOPs. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.</li><li>8+ years of hands-on Linux system administration experience in enterprise environments (production operations and on-call support).</li><li>Strong expertise in:</li><ul><li>Enterprise Linux (RHEL/Oracle Linux; systemd, networking, troubleshooting, performance tuning)</li><li>Oracle Cloud Infrastructure (OCI) including networking (VCN), compute, IAM, and storage (Block Volumes/File Storage)</li><li>Microsoft Azure including compute, networking, storage, monitoring, and identity (Microsoft Entra ID)</li><li>Storage administration: SAN/NAS fundamentals, multipathing, LVM, filesystems (XFS/ext4), and capacity planning; exposure to enterprise storage vendors such as NetApp ONTAP, HPE 3PAR, and IBM and SAN switches (Brocade/Cisco MDS).</li></ul><li>Must-have: Working knowledge of Oracle Database administration on Linux (installation/patching support, Oracle user and filesystem layout, listener basics, performance/log locations); familiarity with RMAN backup concepts and Data Guard fundamentals is preferred.</li><li>Experience with virtualization platforms (VMware and/or Hyper-V); understanding of virtual networking and storage integrations.</li><li>Strong scripting skills (Bash) for automation, reporting, and operational tooling.</li><li>Hands-on experience with automation and IaC tools (Ansible required; Terraform preferred).</li><li>Experience with patch management and lifecycle tooling such as Red Hat Satellite (content views, activation keys, repositories) and Azure Update Manager for scheduling and compliance reporting.</li><li>Strong networking fundamentals (TCP/IP, routing, DNS, DHCP, NTP) and ability to collaborate on firewall/security configurations.</li><li>Experience with backup/restore and disaster recovery practices (RPO/RTO concepts, recovery testing, documentation) using tools such as Azure Backup (Recovery Services Vault), Azure Site Recovery (ASR), and/or enterprise platforms including Commvault, Veeam, Veritas NetBackup, and Cohesity.<br></li></ul><strong>Working Conditions<br><br></strong><ul><li>Participate in on-call rotation and provide support during planned maintenance windows and critical incidents.</li><li>Work in a hybrid environment supporting both data center and cloud operations; occasional after-hours work may be required for changes and upgrades.<br><br></li></ul><strong>Preferred Certifications<br><br></strong><ul><li>Red Hat Certified Engineer (RHCE) </li><li>Oracle Cloud Infrastructure Certification </li><li>Microsoft Azure Administrator (AZ-104) or equivalent </li><li>Kubernetes / Container certifications (optional but preferred) <br><br></li></ul><strong>Key Competencies<br><br></strong><ul><li>Strong troubleshooting and analytical skills </li><li>Ability to work in hybrid (cloud + on-prem) environments </li><li>Excellent communication and documentation skills </li><li>Ability to work under pressure and handle critical incidents <br><br></li></ul><strong>Nice to Have<br><br></strong><ul><li>Experience with Kubernetes / OpenShift </li><li>Knowledge of additional database environments is a plus.</li><li>Exposure to monitoring tools<br><br></li></ul><strong>About Malomatia<br><br></strong><strong> ABOUT US <br><br></strong>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br><strong>Our mission<br><br></strong>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br><strong>Our vision<br><br></strong>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br><strong>Driving change that makes a real impact<br><br></strong>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br><strong>About The Team<br><br></strong>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

<p><strong>About the Company</strong>:</p><p>Almeera is a proudly local company, founded in Qatar in 2005 and built around serving our communities with fair prices, wide variety, and trusted quality.</p><p>Supported by Qatar, and committed to supporting Qatar in return, we play an active role in everyday life across the country.</p><p>Beyond our 65+ stores, we continue to shape a seamless digital experience, making it simpler, faster, and more convenient to shop online and have essentials delivered directly to your door.</p><p><br></p><p><strong>About the job:</strong></p><p>The Logistics Analyst is responsible for analyzing and optimizing supply chain and logistics operations to improve efficiency, reduce costs, and ensure timely delivery of goods. The role involves monitoring transportation activities, inventory management, warehouse operations, and developing data-driven solutions to enhance overall logistics performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze logistics and supply chain data to identify trends, inefficiencies, and opportunities for improvement. </li><li>Monitor transportation, warehousing, inventory, and distribution activities. </li><li>Evaluate logistics costs and recommend cost-saving initiatives. </li><li>Develop and maintain logistics performance metrics and KPIs. </li><li>Prepare reports, dashboards, and presentations for management review. </li><li>Coordinate with suppliers, carriers, freight forwarders, and internal departments to ensure smooth operations. </li><li>Track shipment status and resolve transportation-related issues. </li><li>Support inventory planning and stock management activities. </li><li>Conduct root cause analysis for delivery delays, inventory discrepancies, and operational challenges. </li><li>Ensure compliance with company policies, safety standards, and regulatory requirements. </li><li>Assist in implementing logistics software, ERP systems, and process improvements. </li><li>Forecast demand and support supply chain planning initiatives.</li></ul><p><br></p><p><strong>Candidate Requirements:</strong></p><ul><li>Bachelor’s degree in supply chain management, Logistics, Business Administration, Industrial Engineering, or a related field. </li><li>2-5 years of experience in logistics, supply chain, or transportation analysis. </li><li>Strong analytical and problem-solving skills. </li><li>Proficiency in Microsoft Excel, Power BI, SAP, Oracle, or other ERP systems. </li><li>Excellent communication and organizational skills. </li><li>Knowledge of inventory management and transportation processes. </li><li>Ability to work with large datasets and generate actionable insights.</li><li>Knowledge and understanding of Relex Software is mandatory.</li></ul><p><br></p><p><strong>Closing Date:</strong> 2026-10-30</p><p>&nbsp;</p>

<p>Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br><br></p><p><br><br>People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.<br><br><br><br></p><strong>Job Description<br><br></strong><ul><li>Plan and coordinate the provision of friendly, efficient, and personalized services to guests. </li><li>Assist with guest check-ins and check-outs as required. </li><li>Anticipate guest needs, handle enquiries, and resolve guest concerns professionally. </li><li>Welcome and escort guests to various locations within the hotel. </li><li>Maintain excellent knowledge of hotel facilities, products, and services. </li><li>Provide information and promote hotel services, facilities, and special events. </li><li>Maintain comprehensive product and service knowledge to explain and promote hotel offerings. </li><li>Stay informed about hotel programs and events to recognize and respond to guest needs. </li><li>Create a positive hotel image through every interaction with internal and external guests. </li><li>Build and maintain positive relationships with guests and colleagues to anticipate and exceed expectations. </li><li>Support all departments in delivering exceptional guest service. </li><li>Communicate guest feedback to the Front Office Manager for appropriate action. </li><li>Report operational issues to Management with recommendations for resolution. </li><li>Adhere to Front Office policies, procedures, and hotel standards. </li><li>Follow the Hotel Handbook and all general policies and procedures. </li><li>Ensure compliance with Radisson Hotel Group brand standards. </li><li>Demonstrate a strong “Yes I Can!” attitude. </li><li>Adhere to Radisson Hotel Group’s Responsible Business ethics. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in Guest Relations or Front Office in a 5-star hotel is preferred. </li><li>Excellent communication and interpersonal skills. </li><li>Native Arabic speaker with excellent English communication skills. </li><li>Professional, polished, and confident personality with excellent grooming standards. </li><li>Strong knowledge of luxury guest service standards and hotel operations. </li><li>Ability to handle VIP guests, special requests, and guest complaints professionally. </li><li>Excellent knowledge of hotel facilities, outlets, promotions, and local attractions. </li><li>Strong organizational, problem-solving, and time-management skills. </li><li>Ability to work effectively in a fast-paced, multicultural hotel environment. </li><li>Demonstrates a genuine passion for hospitality and a strong “Yes I Can!” attitude. <br><br></li></ul><strong>Additional Information<br><br></strong><p><strong>Why Join Radisson Hotel Group?</strong> <br><br></p><p><strong>Live the Magic of Hospitality - </strong>Be part of a team that creates <strong>exceptional experiences and memorable moments</strong> every day. Let your <strong>Yes I Can!</strong> spirit shine as you bring hospitality to life. <br><br></p><p><strong>Build a Great Career - </strong>No matter your background or experience, we invest in your <strong>growth, learning, and career development</strong>—helping you reach your full potential. <br><br></p><p><strong>Experience the Team Spirit - </strong>Join a workplace that’s <strong>inclusive, fun, and meaningful</strong>. We celebrate diversity, support one another and foster a sense of belonging through our <strong>Employee Resource Groups and inclusion initiatives</strong>. <br><br></p><p><strong>Lead with Your Ambition - </strong>Your ideas, passion and drive matter! We empower you to <strong>make a difference</strong>—in hospitality, your community and beyond. <br><br></p><p><strong>Enjoy Global &amp; Local Perks - </strong>No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! <br><br></p><p><strong>Join us in shaping the future of hospitality!</strong> If you’re ready to <strong>bring your talent, energy, and passion</strong>, we’d love to hear from you. <br><br></p><p><strong>Apply now and let’s make every moment matter.</strong> <br><br></p><p>We welcome applicants from all <strong>backgrounds, abilities, and experiences</strong>. If you need any adjustments during the application process, please let us know.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Greet customers and help interpret their service needs. Where necessary seek technical diagnostic advice from relevant service personnel.</p><p> Ensure customers receive price estimates at the time of receipt of vehicle or before.</p><p> Respond promptly to telephone queries from customers.</p><p> Liaise with customers of completion deadlines are unlikely to be met.</p><p> Liaise with Cashier to ensure due payment received prior to release of vehicle.</p><p> Ensure Reception area is always maintained clean and tidy.</p><p> Ensure all relevant information is clearly &amp; correctly recorded on the Job Card.</p><p> Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted by the technician.</p><p> Interpret any pertinent warranties and ensure customers are aware of their rights.</p><p> Ensure customers’ vehicles are neatly parked in the designated areas.</p><p> Liaise with Workshop Controller to plan future appointments and ensure optimum shop loading.</p><p> Together with Workshop Controller, manage customer appointment system.</p><p> Assist the parts department, wherever possible, to promote parts sales for repairs and with reducing dead stock levels.</p><p> Ensure compliance to DPR &amp; other standards required by the company,</p><p> Perform other duties as assigned by immediate manager.</p><p> </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Responsible for liaising with customers to ensure their requirements are met at a fair price in a timely manner and that they are advised of recommended additional work.</p><p>Responsible for promoting a professional and efficient service image and for promoting all services offered.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Greet customers and help interpret their service needs. Where necessary seek technical diagnostic advice from relevant service personnel. </p><p>Ensure customers receive price estimates at the time of receipt of vehicle or before. </p><p>Respond promptly to telephone queries from customers. </p><p>Liaise with customers of completion deadlines are unlikely to be met. </p><p>Liaise with Cashier to ensure due payment received prior to release of vehicle. </p><p>Ensure Reception area is always maintained clean and tidy. </p><p>Ensure all relevant information is clearly &amp; correctly recorded on the Job Card. Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted by the technician. </p><p>Interpret any pertinent warranties and ensure customers are aware of their rights. Ensure customers’ vehicles are neatly parked in the designated areas. </p><p>Liaise with Workshop Controller to plan future appointments and ensure optimum shop loading. </p><p>Together with Workshop Controller, manage customer appointment system. Assist the parts department, wherever possible, to promote parts sales for repairs and with reducing dead stock levels. </p><p>Ensure compliance to DPR &amp; other standards required by the company, Perform other duties as assigned by immediate manager.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Responsible for liaising with customers to ensure their requirements are met at a fair price in a timely manner and that they are advised of recommended additional work. Responsible for promoting a professional and efficient service image and for promoting all services offered.&nbsp;</p></div>

<p>Operational & Facility Management</p><p>-Oversee routine maintenance, repairs, and capital improvement projects across all managed properties.</p><p>-Conduct regular site inspections to ensure structural integrity, safety, and cleanliness.</p><p>-Manage soft services (cleaning, security, waste management, pest control) and hard facilities management (MEP, HVAC).</p><p>-Supervise third-party vendors, contractors, and maintenance teams; negotiate service level agreements (SLAs).</p><br><p>Financial & Lease Management</p><p>-Prepare annual operating budgets, forecast cash flows, and manage capital expenditure (CapEx).</p><p>-Oversee rent collection, service charge reconciliation, and arrears management.</p><p>-Review and negotiate lease agreements, renewals, and tenant fit-out guidelines.</p><p>-Produce monthly and quarterly financial performance and property variance reports.</p><br><p>Tenant Relations & Leasing Support</p><p>-Serve as the primary point of contact for tenant inquiries, grievances, and emergency escalations.</p><p>-Execute tenant retention strategies to maintain high occupancy and minimal vacancy downtime.</p><p>-Coordinate with leasing agents and brokers to market vacant units and onboard new tenants.</p><br><p>Compliance & Risk Management</p><p>-Ensure properties comply with local building codes, fire safety standards, and environmental regulations.</p><p>-Maintain comprehensive property insurance coverage and process liability or damage claims.</p><p>-Implement emergency response plans and health and safety (HSE) protocols.</p><p><strong>Desired Candidate Profile</strong></p><p>-Education: Bachelor’s degree in Real Estate, Business Administration, Finance, Facilities Management.</p><p>-Experience: 6-8 years of experience in real estate management, property management, or commercial leasing.</p><p>-Certifications: Certified Property Manager (CPM), Certified Commercial Investment Member (CCIM), or RICS certification.</p>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. <strong>Делайте</strong> то, что у вас получается лучше всего, <strong>начните</strong> движение к своей цели, <strong>присоединитесь</strong> к удивительной глобальной команде и <strong>измените</strong> свою жизнь к лучшему.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.<strong> كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك،<strong> وانتمي</strong> إلى فريق عالمي مذهل، <strong>لتصبح</strong> أفضل نسخة منك.

Job Title – Problem Management Analyst / Problem Manager – Service Assurance Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Problem Identification & Logging Identify problems based on: Repeated incidents Major incidents (P1/P2) Chronic service degradation Log problems in problem management systems/tools Categorize and prioritize based on impact and recurrence<br>2. Root Cause Analysis (RCA) Lead and perform detailed RCA for network/service issues Use structured methodologies such as: 5 Whys Analysis Fishbone (Ishikawa) Diagram Fault Tree Analysis Identify root causes across: Network (Voice/Data/Transmission) Application / System Process / Configuration Vendor / Infrastructure<br>3. Trend Analysis & Proactive Problem Management Analyze incident data to identify: Repeat faults Pattern-based failures Performance degradation trends Drive proactive actions to avoid future incidents Maintain a Known Error Database (KEDB)<br>4. Corrective & Preventive Actions (CAPA) Define, track, and ensure implementation of: Corrective actions (fixes) Preventive measures (long-term solutions) Follow up with respective teams for closure Validate effectiveness of implemented solutions<br>5. Major Incident Support Participate in Major Incident Reviews (MIR) Provide RCA inputs for high severity outages Ensure proper documentation of learnings and action items<br>6. Cross-Functional Coordination Work closely with: L1/L2/L3 Operations teams Engineering / Design teams Vendor/OEM partners Drive collaboration for end-to-end problem resolution<br>7. Reporting & Governance Prepare: Problem management reports RCA dashboards Weekly/monthly trend analysis reports Present insights to: Leadership teams Customer/business stakeholders Track KPI adherence and improvement initiatives<br>8. Process Compliance & Improvement Ensure adherence to: ITIL Problem Management framework Organizational SOPs and governance Identify process gaps and drive improvement initiatives Support audits and compliance requirements<br>9. Knowledge Management Maintain: Known Error Database (KEDB) RCA repository Publish knowledge articles for operational teams Enable faster resolution through knowledge reuse<br>Required Skills Core Competencies Strong understanding of: Incident Management vs Problem Management ITIL framework (Problem, Incident, Change) Analytical thinking and structured problem-solving approach Strong RCA and troubleshooting capability<br>Technical Awareness Good understanding of: Telecom/IT infrastructure (Voice, Data, Transmission – high level) Network/service dependencies Ability to interpret logs, reports, and operational data<br>Tools & Technologies Experience with: Ticketing tools (Service Now, Remedy, Jira) Reporting/analytics tools (Excel, Power BI – preferred) Knowledge of KEDB and RCA documentation tools.<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Job Title – Problem Management Analyst / Problem Manager – Service Assurance Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Problem Identification & Logging Identify problems based on: Repeated incidents Major incidents (P1/P2) Chronic service degradation Log problems in problem management systems/tools Categorize and prioritize based on impact and recurrence<br>2. Root Cause Analysis (RCA) Lead and perform detailed RCA for network/service issues Use structured methodologies such as: 5 Whys Analysis Fishbone (Ishikawa) Diagram Fault Tree Analysis Identify root causes across: Network (Voice/Data/Transmission) Application / System Process / Configuration Vendor / Infrastructure<br>3. Trend Analysis & Proactive Problem Management Analyze incident data to identify: Repeat faults Pattern-based failures Performance degradation trends Drive proactive actions to avoid future incidents Maintain a Known Error Database (KEDB)<br>4. Corrective & Preventive Actions (CAPA) Define, track, and ensure implementation of: Corrective actions (fixes) Preventive measures (long-term solutions) Follow up with respective teams for closure Validate effectiveness of implemented solutions<br>5. Major Incident Support Participate in Major Incident Reviews (MIR) Provide RCA inputs for high severity outages Ensure proper documentation of learnings and action items<br>6. Cross-Functional Coordination Work closely with: L1/L2/L3 Operations teams Engineering / Design teams Vendor/OEM partners Drive collaboration for end-to-end problem resolution<br>7. Reporting & Governance Prepare: Problem management reports RCA dashboards Weekly/monthly trend analysis reports Present insights to: Leadership teams Customer/business stakeholders Track KPI adherence and improvement initiatives<br>8. Process Compliance & Improvement Ensure adherence to: ITIL Problem Management framework Organizational SOPs and governance Identify process gaps and drive improvement initiatives Support audits and compliance requirements<br>9. Knowledge Management Maintain: Known Error Database (KEDB) RCA repository Publish knowledge articles for operational teams Enable faster resolution through knowledge reuse<br>Required Skills Core Competencies Strong understanding of: Incident Management vs Problem Management ITIL framework (Problem, Incident, Change) Analytical thinking and structured problem-solving approach Strong RCA and troubleshooting capability<br>Technical Awareness Good understanding of: Telecom/IT infrastructure (Voice, Data, Transmission – high level) Network/service dependencies Ability to interpret logs, reports, and operational data<br>Tools & Technologies Experience with: Ticketing tools (Service Now, Remedy, Jira) Reporting/analytics tools (Excel, Power BI – preferred) Knowledge of KEDB and RCA documentation tools.<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy