Linux - Unix Systems Administrator Jobs in Qatar 2026

Full Time 0 to 0 years

Principal Process Engineer

On-site - Qatar - Doha 9 August 2026

Information Technology

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Purpose You will provide process engineering services on large or mega projects to Worley' and its customers', including technical support and supervision within the process engineering team. Responsibilities Manage process engineering services that meet Worley', its customers' and applicable statutory and regulatory specifications, on time and within budget. Manage process engineering project requirements. Manage process engineering services such as:participate in relevant meetings, prepare progress reports and comply with required checking procedures;ensure the project scope is clear and that changes comply with project change management processes;provide advice during procurement, construction and commissioning activities. For example, oversee requisitions, technical bid evaluations and purchase order preparation. Act as the process engineering Lead on specific projects. If responsible for a team:outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress; andensure the required services meet Worley, its customers and applicable statutory and regulatory requirements, on time and within budget. Proactively resolve any discrepancies between Worley and its Customer's requirements. Keep up-to-date with the latest developments and technical innovations in process engineering. If required, assist and support junior personnel within the process engineering team. Communicate effectively with the process engineering team and project stakeholders, including the Customer. Identify issues and problems, develop appropriate solutions, and ask for assistance when required. Quality Assurance Work within the provisions and guidelines of the Quality Assurance systems. Safety Responsible for personal safety and working within the Occupational Health & Safety procedures. Competent in implementing HSE in the design process, focuses on process safety and strives to use best practice. Education – Qualifications, Accreditation, Training Full-Time Bachelor’s Degree in Chemical Engineering from an accredited university. MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. Industry Specific Experience Extensive work experience at a senior level within the Oil & Gas industry. Must have vast design experience within the oil and gas industry, with last 5 years’ at least, leading a team of process discipline engineers and designers. Extensive technical, practical and leadership experience in the process discipline in the same or similar industry, including experience managing and leading multi-disciplinary projects and teams. IT Skills Simulations Aspen suite, Hysys, Pipesys, Flare Net PRO-II Flow Assurance Pipe Net Pipesim PVTSim/OLGAPipe Phase TLNETFathom Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Full Time 0 to 0 years

Projects Controls Engineer

On-site - Qatar - Doha 9 August 2026

Engineering

JOB PURPOSE / OBJECTIVEManage and ensure the successful execution of projects. Primary responsibility is to oversee and implement project management processes, including estimation, planning, scheduling, budgeting, monitoring, and reporting to effectively control project progress and resources. KEY ACCOUNTABILITIESProject Planning & Scheduling Collaborate with project managers, Project engineers and stakeholders to develop detailed project plans, including defining project goals, scope, objectives, deliverables, and milestones. Support the planning engineers to develop project schedules. This involves breaking down project activities, sequencing them, and estimating their durations to establish a timeline for project execution. Evaluate and endorse the planning package documents submitted by contractors. Participate in the kick-off and regular review meetings with contractors to evaluate the progress, address the issues and propose necessary actions. Review and endorse the updated schedule submitted by contractors for progress verification. Support the planning engineer to monitor the critical path during project execution to ensure that necessary actions are taken at the right time to recover the project in case of delay. Control and monitor the resources required for the project, including manpower, equipment, and materials, to ensure that the project is executed as per the schedule through all project phases. Conduct regular site visits to evaluate and control the project progress versus the original schedule and address any variances and problems and propose remedial actions. Project Cost and Data Analysis Work closely with Projects estimators, project managers, project engineers and other stakeholders to support estimate project costs, including labour, materials, equipment, and other expenses. Responsible for developing and managing the projects budgets, tracking, and monitoring costs throughout the project's lifecycle. Responsible to keep the projects budget forecast updated throughout the project's lifecycle. Prepare the yearly & quarterly budget for projects. Responsible for developing and monitoring the department budget. Manage and control projects’ costs, including forecasting, and spend tracking and work closely with project engineers and other stakeholders to ensure that budgets are met as per the planned WBS and cost overruns are identified and addressed. Analyse project performance data to identify trends, variances, and potential areas for improvement and use this information to make recommendations to Project managers, project engineers and other stakeholders. Update the individual master cost control sheet for Major Projects and keep their financial data accurate through all project phases. Review of projects invoices and validate the progress. Analyse EOT (Extension of Time) claims and change order and assess their impact on schedule. Support Project managers, project engineers and other stakeholders to identify potential risks and develop contingency plans to mitigate them. Monitor the project for any unforeseen risks and propose corrective actions if necessary. Undertake any other ad-hoc duties as required. Project Controls & Analysis Monitor and control project progress by using various tools and techniques to collect and analyse data, identifying potential risks and deviations from the project plan. This involves providing regular project status updates, generating reports, and recommending corrective actions when necessary. Identify project resource requirements, such as personnel, equipment, and materials, and coordinating with relevant teams to ensure their availability by monitor resource utilization, optimize resource allocations, and manage any changes or conflicts. Implement monitoring systems and tools to track project progress against the project plan, schedule, and budget. This includes collecting data, analysing project performance, identifying deviations or risks, and recommending corrective actions to keep the project on track. Collaborate with project teams and stakeholders to identify potential risks and develop risk mitigation strategies by monitoring and assessing risk impacts on project objectives and work with stakeholders to implement risk response measures. Assess and manage changes to the project scope, schedule, and budget. This involves evaluating change requests, analysing their impact, and making recommendations for approval or alternative solutions. Implement quality control processes to ensure that project deliverables meet quality standards and client expectations. Identify lessons learned from projects and recommending improvements for future projects. Manage and control of IM/PS modules in SAP S4 Hana through all project phases and from creating the Investment Program until financial close out. Policies, Systems, Processes and Procedures Identify the opportunities for the continuous improvement of Projects systems, policies, processes, and practices. Develop and enhance any procedures and guidelines related to Project Controls whenever is requested Quality, Health, Security, Safety and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality products/services. Reporting Ensure that all relevant reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards. Provide regular project status updates to project managers, projects engineer, stakeholders, and senior management through reports, dashboards, and presentation. Support internal and external audits by representing projects and providing necessary documentation evidence. Qatarization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only. QUALIFICATIONS & EXPERIENCEEducation Required : Bachelor’s Degree in Engineering. Preferred: Bachelor's Degree in Mechanical, Chemical, or Civil Engineering. Experience Required : 5-7 years of experience as projects controls engineer in the Petrochemical or Oil & Gas Industry. Employee should have brown field construction experience. Preferred : 7-10 years of experience as projects controls engineer in the petrochemicals industry. Other Job Specific Requirements and/or Vocational Accreditations Third Party Certification (e.g. PMP, PMI, APM etc..) Hand on experience on costing tools/software Certificate of Cost Professional (CCP) Planning and Scheduling Professional Certificate (PSP) Advanced user of MS excels and other MS tools. Languages Required : English - proficient Preferred : Arabic - working knowledge

Full Time 0 to 0 years

Electrical Engineer

On-site - Qatar - Al Wakrah 9 August 2026

Engineering

Job Summary The role holder will be supporting the Head of Electrical in managing engineering activities related to the design, development, coordination, implementation, execution, and control of projects, ensuring alignment with the Company’s strategy, commitments, and goals. The role holder focuses on providing technical guidance, problem-solving, decision-making, and analysis of the engineering department portfolio using innovative and analytical techniques. The main responsibilities are related to the Electrical Plants/ Field areas. Key Accountabilities Oversee design of electrical systems including substations, switchgear, transformers, and emergency power systems. Review single-line diagrams, load lists, cable schedules, and protection coordination studies. Ensure compliance with IEC standards and EPCC Contract requirements. Assist the Head of Engineering in coordinating multidisciplinary engineering activities to ensure alignment with Project objectives, EPCC Contract requirements, and Project procedures. Track and report progress of engineering deliverables, highlighting deviations and supporting recovery actions. Review, verify and comment on technical documentation submitted by EPCC Contractor, including datasheets, drawings, specifications, and vendor documents. Participate in kick-off meetings with subcontractors to align on technical scope, quality expectations, and schedule. Follow up on fabrication progress and support resolution of NCRs or fabrication defects reported by subcontractors. Collaborate with the construction team to ensure proper installation of equipment and systems in accordance with engineering deliverables. Monitor engineering deliverables against the commissioning-driven project schedule and report deviations. Coordinate with EPCC Contractor and internal teams to ensure timely completion of engineering inputs required for commissioning. Coordinate engineering interfaces between internal departments (Operations, Maintenance, Projects, Procurement) and EPCC Contractor. Support the Interface Team in technical review of spare parts, tie-in readiness, and resolution of interface-related issues. Participate in multidisciplinary reviews such as HAZOP, HAZID, SIL, QRA, and 3D model reviews, and ensure closure of action items. Support identification and tracking of engineering-related risks and contribute to the Project Risk Register. Maintain records of technical reviews, NCR resolutions, inspection outcomes, and interface coordination. Support audit preparation and participate in lessons learned sessions. Desired Candidate Profile Bachelor’s degree in electrical engineering or relevant discipline. A minimum of 5 Years of direct and relevant experience within the Oil & Gas and Petrochemical Industry, or EPC company. Good exposure to process engineering software design and knowledge in all aspects of Process Engineering implementation and execution based on International Standards. Having strong skills in Project Management, Leadership and team management. Preferably having experience in Ammonia & Urea Major Projects.

Full Time 0 to 0 years

Principal Process Engineer

On-site - Qatar - Doha 9 August 2026

Information Technology

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Purpose You will provide process engineering services on large or mega projects to Worley' and its customers', including technical support and supervision within the process engineering team. Responsibilities Manage process engineering services that meet Worley', its customers' and applicable statutory and regulatory specifications, on time and within budget. Manage process engineering project requirements. Manage process engineering services such as:participate in relevant meetings, prepare progress reports and comply with required checking procedures;ensure the project scope is clear and that changes comply with project change management processes;provide advice during procurement, construction and commissioning activities. For example, oversee requisitions, technical bid evaluations and purchase order preparation. Act as the process engineering Lead on specific projects. If responsible for a team:outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress; andensure the required services meet Worley, its customers and applicable statutory and regulatory requirements, on time and within budget. Proactively resolve any discrepancies between Worley and its Customer's requirements. Keep up-to-date with the latest developments and technical innovations in process engineering. If required, assist and support junior personnel within the process engineering team. Communicate effectively with the process engineering team and project stakeholders, including the Customer. Identify issues and problems, develop appropriate solutions, and ask for assistance when required. Quality Assurance Work within the provisions and guidelines of the Quality Assurance systems. Safety Responsible for personal safety and working within the Occupational Health & Safety procedures. Competent in implementing HSE in the design process, focuses on process safety and strives to use best practice. Education – Qualifications, Accreditation, Training Full-Time Bachelor’s Degree in Chemical Engineering from an accredited university. MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. Industry Specific Experience Extensive work experience at a senior level within the Oil & Gas industry. Must have vast design experience within the oil and gas industry, with last 5 years’ at least, leading a team of process discipline engineers and designers. Extensive technical, practical and leadership experience in the process discipline in the same or similar industry, including experience managing and leading multi-disciplinary projects and teams. IT Skills Simulations Aspen suite, Hysys, Pipesys, Flare Net PRO-II Flow Assurance Pipe Net Pipesim PVTSim/OLGAPipe Phase TLNETFathom Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Full Time 0 to 0 years

Projects Controls Engineer

On-site - Qatar - Doha 9 August 2026

Engineering

JOB PURPOSE / OBJECTIVEManage and ensure the successful execution of projects. Primary responsibility is to oversee and implement project management processes, including estimation, planning, scheduling, budgeting, monitoring, and reporting to effectively control project progress and resources. KEY ACCOUNTABILITIESProject Planning & Scheduling Collaborate with project managers, Project engineers and stakeholders to develop detailed project plans, including defining project goals, scope, objectives, deliverables, and milestones. Support the planning engineers to develop project schedules. This involves breaking down project activities, sequencing them, and estimating their durations to establish a timeline for project execution. Evaluate and endorse the planning package documents submitted by contractors. Participate in the kick-off and regular review meetings with contractors to evaluate the progress, address the issues and propose necessary actions. Review and endorse the updated schedule submitted by contractors for progress verification. Support the planning engineer to monitor the critical path during project execution to ensure that necessary actions are taken at the right time to recover the project in case of delay. Control and monitor the resources required for the project, including manpower, equipment, and materials, to ensure that the project is executed as per the schedule through all project phases. Conduct regular site visits to evaluate and control the project progress versus the original schedule and address any variances and problems and propose remedial actions. Project Cost and Data Analysis Work closely with Projects estimators, project managers, project engineers and other stakeholders to support estimate project costs, including labour, materials, equipment, and other expenses. Responsible for developing and managing the projects budgets, tracking, and monitoring costs throughout the project's lifecycle. Responsible to keep the projects budget forecast updated throughout the project's lifecycle. Prepare the yearly & quarterly budget for projects. Responsible for developing and monitoring the department budget. Manage and control projects’ costs, including forecasting, and spend tracking and work closely with project engineers and other stakeholders to ensure that budgets are met as per the planned WBS and cost overruns are identified and addressed. Analyse project performance data to identify trends, variances, and potential areas for improvement and use this information to make recommendations to Project managers, project engineers and other stakeholders. Update the individual master cost control sheet for Major Projects and keep their financial data accurate through all project phases. Review of projects invoices and validate the progress. Analyse EOT (Extension of Time) claims and change order and assess their impact on schedule. Support Project managers, project engineers and other stakeholders to identify potential risks and develop contingency plans to mitigate them. Monitor the project for any unforeseen risks and propose corrective actions if necessary. Undertake any other ad-hoc duties as required. Project Controls & Analysis Monitor and control project progress by using various tools and techniques to collect and analyse data, identifying potential risks and deviations from the project plan. This involves providing regular project status updates, generating reports, and recommending corrective actions when necessary. Identify project resource requirements, such as personnel, equipment, and materials, and coordinating with relevant teams to ensure their availability by monitor resource utilization, optimize resource allocations, and manage any changes or conflicts. Implement monitoring systems and tools to track project progress against the project plan, schedule, and budget. This includes collecting data, analysing project performance, identifying deviations or risks, and recommending corrective actions to keep the project on track. Collaborate with project teams and stakeholders to identify potential risks and develop risk mitigation strategies by monitoring and assessing risk impacts on project objectives and work with stakeholders to implement risk response measures. Assess and manage changes to the project scope, schedule, and budget. This involves evaluating change requests, analysing their impact, and making recommendations for approval or alternative solutions. Implement quality control processes to ensure that project deliverables meet quality standards and client expectations. Identify lessons learned from projects and recommending improvements for future projects. Manage and control of IM/PS modules in SAP S4 Hana through all project phases and from creating the Investment Program until financial close out. Policies, Systems, Processes and Procedures Identify the opportunities for the continuous improvement of Projects systems, policies, processes, and practices. Develop and enhance any procedures and guidelines related to Project Controls whenever is requested Quality, Health, Security, Safety and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality products/services. Reporting Ensure that all relevant reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards. Provide regular project status updates to project managers, projects engineer, stakeholders, and senior management through reports, dashboards, and presentation. Support internal and external audits by representing projects and providing necessary documentation evidence. Qatarization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only. QUALIFICATIONS & EXPERIENCEEducation Required : Bachelor’s Degree in Engineering. Preferred: Bachelor's Degree in Mechanical, Chemical, or Civil Engineering. Experience Required : 5-7 years of experience as projects controls engineer in the Petrochemical or Oil & Gas Industry. Employee should have brown field construction experience. Preferred : 7-10 years of experience as projects controls engineer in the petrochemicals industry. Other Job Specific Requirements and/or Vocational Accreditations Third Party Certification (e.g. PMP, PMI, APM etc..) Hand on experience on costing tools/software Certificate of Cost Professional (CCP) Planning and Scheduling Professional Certificate (PSP) Advanced user of MS excels and other MS tools. Languages Required : English - proficient Preferred : Arabic - working knowledge

Full Time 0 to 0 years

Service Desk Engineer

On-site - Qatar - Doha 5 August 2026

Information Technology

Job Description The Service Desk Analyst – L1 is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices. The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required. Responsibilities Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW). Receive and respond to support requests via phone, email, chat, and ITSM portal. Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements. Provide first-level remote support using approved tools and procedures. Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs. Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope. Monitor ticket progress and ensure continuous follow-up until closure. Communicate proactively with end users, providing timely updates and resolution confirmations. Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes. Assist users with “How-to” queries and basic guidance on IT services and applications. Document resolutions, workarounds, and troubleshooting steps in the knowledge base. Maintain and update Standard Operating Procedures (SOPs) as required. Participate in Major Incident processes by supporting communication and ticket coordination. Ensure compliance with customer security policies, access controls, and acceptable use guidelines. Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly). Maintain a professional, courteous, and customer-focused attitude at all times. Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results. Proactively identify recurring issues and suggest service improvement opportunities. Conduct regular assessments of user feedback, including Customer Satisfaction Surveys. Building trust relationships with End users. Qualifications Required Knowledge and experience: Minimum 5 years’ experience in large scale IT Support Team Should have Desktop Platforms, Software and Business Application Support : Remote troubleshooting and diagnosis of OS issues on Users devices. Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users, Assist and answering users “How to” questions related to desktop and business Application. Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client. Assist in testing and evaluating new applications. End User Account Management & Support Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards . Support in reset password according to approved procedures and deal with password issues . Configuration of email account on Users devices . Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices . Microsoft Office 365 And Collaboration Support Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards . Remote troubleshooting and diagnosis of MS Office 365 issues. Provide support for Mail clients and establish email connectivity. Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.). Desktops, Laptops, Tablet, Printers, And Mobile Devices Support Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment. Adding/sharing and configuring printers to the user’s devices . Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely. Assist users to configure their emails in mobile devices. Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues . Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements. Other Requirements Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..) Strong Experience Supporting Desktops, laptops, tablets, printers, scanners, and peripherals Windows OS troubleshooting and configuration Business applications and productivity tools Experience in onsite troubleshooting and customer-facing support. Knowledge of ITIL Incident, Request, Problem, and Change Management processes. Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.). understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level). Familiarity with endpoint security concepts (antivirus, encryption, USB policies). Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel). Experience in asset management and device lifecycle support. Required Bachelor's degree in Computer Science, Information Technology, or a related field. ITIL Foundation Certification (Version 3 or Version 4). International Computer Driving License (ICDL) certification. Microsoft Certified Solutions Associate (MCSA) certification. Fluency in Arabic (both written and spoken). Preferred Cisco Certified Network Associate (CCNA). Comp TIA Security+. Comp TIA Network+. Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly). Cloud Foundation certification or equivalent cloud certification. Skills & Competencies Strong knowledge of IT infrastructure, networking, and system administration. Understanding of IT service management (ITIL framework). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. Ability to work effectively in a team and manage multiple priorities. Customer-focused mindset with strong analytical skills. Fluency in Arabic (written and spoken) is mandatory.

Full Time 0 to 0 years

IT Support Engineer

On-site - Qatar - Doha 5 August 2026

Information Technology

Job Description The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices. The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required. Responsibilities Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW). Receive and respond to support requests via phone, email, chat, and ITSM portal. Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements. Provide first-level remote support using approved tools and procedures. Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs. Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope. Monitor ticket progress and ensure continuous follow-up until closure. Communicate proactively with end users, providing timely updates and resolution confirmations. Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes. Assist users with “How-to” queries and basic guidance on IT services and applications. Document resolutions, workarounds, and troubleshooting steps in the knowledge base. Maintain and update Standard Operating Procedures (SOPs) as required. Participate in Major Incident processes by supporting communication and ticket coordination. Ensure compliance with customer security policies, access controls, and acceptable use guidelines. Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly). Maintain a professional, courteous, and customer-focused attitude at all times. Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results. Proactively identify recurring issues and suggest service improvement opportunities. Conduct regular assessments of user feedback, including Customer Satisfaction Surveys. Building trust relationships with End users. Qualifications Required Knowledge and experience: Minimum 5 years’ experience in large scale IT Support Team Should have Desktop Platforms, Software and Business Application Support : Remote troubleshooting and diagnosis of OS issues on Users devices. Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users, Assist and answering users “How to” questions related to desktop and business Application. Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client. Assist in testing and evaluating new applications. End User Account Management & Support Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards . Support in reset password according to approved procedures and deal with password issues . Configuration of email account on Users devices . Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices . Microsoft Office 365 And Collaboration Support Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards . Remote troubleshooting and diagnosis of MS Office 365 issues. Provide support for Mail clients and establish email connectivity. Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.). Desktops, Laptops, Tablet, Printers, And Mobile Devices Support Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment. Adding/sharing and configuring printers to the user’s devices . Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely. Assist users to configure their emails in mobile devices. Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues . Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements. Other Requirements Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..) Strong Experience Supporting Desktops, laptops, tablets, printers, scanners, and peripherals Windows OS troubleshooting and configuration Business applications and productivity tools Experience in onsite troubleshooting and customer-facing support. Knowledge of ITIL Incident, Request, Problem, and Change Management processes. Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.). understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level). Familiarity with endpoint security concepts (antivirus, encryption, USB policies). Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel). Experience in asset management and device lifecycle support. Required Bachelor's degree in Computer Science, Information Technology, or a related field. ITIL Foundation Certification (Version 3 or Version 4). International Computer Driving License (ICDL) certification. Microsoft Certified Solutions Associate (MCSA) certification. Fluency in Arabic (both written and spoken). Preferred Cisco Certified Network Associate (CCNA). Comp TIA Security+. Comp TIA Network+. Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly). Cloud Foundation certification or equivalent cloud certification. Skills & Competencies Strong knowledge of IT infrastructure, networking, and system administration. Understanding of IT service management (ITIL framework). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. Ability to work effectively in a team and manage multiple priorities. Customer-focused mindset with strong analytical skills. Fluency in Arabic (written and spoken) is mandatory.

Part Time 0 to 0 years

AI Evaluation Engineer

Remote - Qatar - Doha 5 August 2026

Information Technology

Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What This Is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What We Look For 5+ years in software development Core stack: Python (Fast API), Java Script/Type Script (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds. How It Works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $50/hr equivalent, depending on level and pace. Tasks are estimated at :20 hours each; you set your own schedule.

Full Time 0 to 0 years

Audio Visual Engineer

On-site - Qatar - Doha 5 August 2026

Information Technology

Company Description H Robert Guild Associates Inc is a telecommunications company headquartered in Belmar, New Jersey, United States. The organization focuses on delivering communication and technology solutions to a diverse range of clients. Team members work with modern systems and infrastructure that support reliable connectivity and technical performance. The company values practical expertise, customer-focused service, and high-quality project delivery. Professionals joining the team can expect to work in a collaborative environment with opportunities to apply and expand their technical skills. Role Description The Audio Visual Engineer is a full-time, on-site role based in Doha, Qatar. This position is responsible for designing, installing, configuring, and maintaining audio visual (AV) systems, including digital signage and video conferencing solutions. Day-to-day tasks include performing system integration, testing equipment, identifying and resolving technical issues, and ensuring all AV components operate reliably and meet project requirements. The role involves collaborating with internal teams, vendors, and clients to understand user needs, provide technical support, and document configurations and procedures. The Audio Visual Engineer is also expected to monitor system performance, implement improvements, and adhere to safety and quality standards. Qualifications Candidates should possess strong skills in Audio Visual (AV) Systems and AV Integration, including design, configuration, and implementation of AV solutions. Candidates should possess skills in Digital Signage systems, including installation, content deployment, and ongoing management. Candidates should possess skills in Video Conferencing technologies, including setup, optimization, and support across various platforms. Candidates should possess skills in Troubleshooting, including diagnosing hardware and software issues and performing corrective maintenance. Relevant qualifications such as a diploma or degree in Electrical Engineering, Electronics, IT, or a related field, or equivalent practical experience. Experience with cabling, networking basics, and AV control systems, along with the ability to read technical drawings and schematics. Strong communication skills, attention to detail, and the ability to work safely and effectively in an on-site, team-oriented environment. Industry certifications in AV or related technologies (e.g., CTS or similar) are beneficial.

Full Time 0 to 0 years

Procurement Engineer

On-site - Qatar - Al Shahaniya 5 August 2026

Human Resources

Reporting into the Dukhan Programme Manager, this role is responsible for: The Procurement Engineer is responsible for all Dukhan procurement activities and deliverables. Working primarily from the Dukhan site, the Procurement Engineer must ensure the Dukhan requirements are met and, through the Dukhan Programme Manager, the role will ensure the relevant stakeholders are informed and up to date on all procurement activities. Ultimately, the role will be responsible for driving the timely execution of onsite procurement requirements whilst working to support the Qatar Branch Office Procurement to develop sourcing solutions and strategies that drive a value-added procurement service. Additionally, the Procurement Engineer must be proactive in engaging Dukhan department managers and team leads to better understand extant and emerging requirements and provide solutions or alternatives when issues occur. Whilst responsible to the Dukhan Programme Manager on a day to day basis, the Procurement Engineer will functionally report to and be accountable to the Qatar Branch Office Procurement Officer. As a result, the role will ensure the Qatar Branch Office Procurement Officer is up to date on all on-going and future activities, lessons learned and provided with any Dukhan issues or concerns that require escalation. Core Activity Responsibilities Of The Dukhan Procurement Engineer Include Development and implementation of a tailored Dukhan Procurement Plan, whilst ensuring adherence to BAE Systems Procurement Functional governance. In coordination with the Qatar Branch Office Procurement Officer, engaging BAE System Procurement function to ensure relevant stakeholders remain informed and up to date on technical activities. Be the Procurement Focal Point for all on-base FSR’s, managing and measuring the day to day contractual performance of the FSR’s iaw. their relevant commercial framework. Provide monthly management reports on FSR performance to relevant Procurement Functional individuals who hold responsibility for the respective suppliers. Provide VFM analysis on FSR performance against their contractual framework, making suggests to the Procurement Function and Qatar Branch Office stakeholders as to routes to additional efficiency/cost savings in future contract negotiations Remain proactive in communications with all stakeholders for the identification and on-going management of Dukhan requirements. Develop knowledge of local markets and suppliers to better inform the ability to meet requirements. Carry out tenders to ensure the most suitable suppliers are utilised whilst implementing cost saving strategies to achieve project cost targets for high value items. Collaborate effectively with all requirement owners to ensure appropriate supplier are engaged and end-user requirements fully understood and communicated. Regularly inform relevant stakeholders on lead times to manage end-user expectations. Engage the Dukhan department managers to ensure mutual understanding and management of the onshore order book, commitment and spend profiles Establish robust, trusted relationships with suppliers for current and potential future requirements, across the Qatar program. Ensure the Qatar Branch Office Procurement Officer is provided with regular updates on supplier activities and lessons learned for application across the Qatar programme Following procurement function guidance and process, raise all relevant documentation related to Dukhan orders and demands. Engage Dukhan stakeholders to drive timely complete of purchase order documentation in-line with requirements. Prepare and agree the appropriate Procurement artefacts are in place to facilitate successful contract execution with any Qatari Suppliers (e.g. DMF’s, Purchase Orders, Payment Plans, CoA’s, and Invoice Transaction). Work closely with relevant stakeholders within Qatar Branch Office to ensure all Supplier invoices are processed and paid in timely manner e.g. Finance Manager. Manage all supplier visits to Dukhan, taking careful consideration of rules and regulations of an active military airbase. Implementation of manageable solution for turnkey, repeatable solutions. Provide comprehensive documentation, on a monthly basis, to inform all UK, Qatar Branch Office and Dukhan personnel on procurement activities. Establish close working relationships with legal and export control functions to ensure all onshore procurement activities are legal and compliant. Ensure any new potential Qatari Suppliers are taken through the due diligence process, in full, prior to engagement. Be present with suppliers and vendors, at their location, to help mature requirement understanding. E.g., producing and collecting samples for further discussions and subsequently providing feedback. The Procurement Engineer will often be suppliers only point of contact with BAE Systems, as a result, the Procurement Engineering is expected to act professionally at all times, demonstrating BAE Systems behaviours whilst representing the organisation. Requirements Essential: Qualified, or working towards MCIPs Level 5. A minimum of two years’ experience in a Procurement Engineer role or similar. Experience working in the Middle East. Knowledge of the applicable laws and regulations in both the UK and Qatar. Excellent communication skills with the ability to promote change and communicate effectively with a diverse range of stakeholders. Strong organizational and motivational skills. Able to engage suppliers and vendors from varying cultures with tact and diplomacy. Proven capability in resolving complex issues whilst managing end-user expectations. Ability to react quickly, and positively to change. Competent in the use of IT, spreadsheets, word processing and database management. Must be able to coordinate multiple priorities in a dynamic operating environment, working with a high degree of autonomy. Fluent in English (minimum IELTS 7.0/CEFR C1 for non-native English speakers). Valid Qatar driving license. Desirable Experience working with a Military customer or in a Military environment. Ability to speak languages common in Qatar i.e., Hindi, Tagalog, Nepali or Arabic.

Contract 0 to 0 years