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Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>กลุ่มโรงแรมแมริออทมุ่งมั่นที่จะยกระดับศิลปะแห่งการบริการ สร้างสรรค์สิ่งใหม่ๆ ในทุกโอกาส ในขณะเดียวกันก็รักษาความสะดวกสบายในแบบที่ทั่วโลกคุ้นเคย ในฐานะผู้ให้บริการของกลุ่มโรงแรมในเครือแมริออท คุณจะช่วยรักษาคำมั่นสัญญาที่ว่า "บริการที่ประทับใจตลอดเวลา" ด้วยการให้บริการที่ใส่ใจ จริงใจ และมองการณ์ไกลซึ่งสนับสนุนและต่อยอดจากความมีชีวิตชีวานี้ ด้วยชื่อที่สื่อถึงการให้บริการทั่วโลก เราภูมิใจให้การต้อนรับคุณสู่เส้นทางสายอาชีพกับโรงแรมในเครือแมริออท การร่วมงานกับกลุ่มโรงแรมแมริออท หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็ นที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด<br><br>JW Marriott เป็นโรงแรมหรูในเครือของ Marriott International และประกอบด้วยโรงแรมสวยงามมากกว่า 100 แห่งในเมืองท่องเที่ยวและสถานที่ตากอากาศที่โดดเด่นทั่วโลก JW ให้ความสำคัญกับพนักงานเป็นอันดับแรกเพราะเชื่อว่าถ้าคุณมีความสุขแล้ว ผู้เข้าพักของเราก็จะมีความสุขเช่นกัน พนักงานของ JW Marriott มีความมั่นใจ ความคิดสร้างสรรค์ ความจริงใจ ความเข้าอกเข้าใจ และสานต่อมรดกของแบรนด์และผู้ก่อตั้งบริษัทอย่าง J. Willard Marriott โรงแรมของเรามอบประสบการณ์การทำงานที่โดดเด่นไม่เหมือนใคร ซึ่งคุณจะได้เป็นส่วนหนึ่งของชุมชนและรู้สึกประทับใจกับมิตรภาพที่แท้จริงกับเพื่อนร่วมงานที่หลากหลาย JW สร้างโอกาสสำหรับการฝึกอบรม การพัฒนา การยอมรับ และที่สำคัญที่สุดคือสถานที่ที่ให้คุณทำตามความปรารถนาได้ในสภาพแวดล้อมที่หรูหรา โดยเน้นที่ความเป็นอยู่ที่ดีแบบองค์รวม การปฏิบัติต่อผู้เข้าพักอย่างดีเลิศนั้นเริ่มต้นด้วยการดูแลพนักงานของเรา นั่นคือ The JW Treatment™ เมื่อร่วมงานกับ JW Marriott หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็ นที่ที่คุณจะสามารถทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด
Additional Information<br><br>Job Number 26116130<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Pastry Culinary Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget.<br><br>Supports Training and Development Activities <br><br> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .
Additional Information<br><br>Job Number 26110305<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Pastry Culinary Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget.<br><br>Supports Training and Development Activities <br><br> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
General Information<br><br>Ref # 260000BU<br><br>Location: Qatar-Doha<br><br>Job family: Cargo & Airport Operations<br><br>Closing Date: 2026-09-17<br><br>Description<br><br>About the Role<br><br>Accountable for comprehensive, robust and effective non-supervisory positions resource allocation of QAS manpower in different business areas. This involves delivering a flexible resource Allocation to the Operational shift management, which aligns available manpower and equipment according to the daily operational roster. The goal is to meet the essential components of the business area operational concept and fulfil the elements of Service Level Agreement.<br><br>Operational<br><br>Responsible for ensuring that resource allocation for non-supervisory positions and less complex area of ground handling operations resource allocation and below roles is conducted fairly and in accordance with established operational business rules integrated into the Resource Allocation system. In the designated resource allocation area, confirm the availability of resources for each shift based on system updates and the roster. Monitor the situation to assess task demands and resource availability. Assign all flight-related tasks in accordance with the system, ensuring compliance with business rules and the operational qualifications of staff as defined in the resource allocation system. Execute resource allocation tasks in three distinct phases:Pre-planning: Assess anticipated demands, schedules, and available resources, and prepare pre-task allocation 24 hours prior to the shift based on the agreed timelines in business areas. Shift-planning: At the beginning of the shift, evaluate the actual availability of resources (manpower, GSE), verify the pre-planned allocation, and perform detailed resource assignments in compliance with established business rules. Real-time: Monitor resource availability and the dynamic operational schedule to manage real-time resource allocation based on current workloads. Adjust allocation plan as necessary to adapt variances between actual and planned schedule, also accommodate the best available option to meet the unplanned tasks in business areas Improve operational efficiency and productivity by utilizing resource allocation systems to ensure that the most effective resource allocation plan is prepared, communicated and executed. Clearly communicate the resource allocation to all involved personnel and consistently track the progress of assigned tasks. Actively work with the Operational shift management team by providing input, and direction in order to respond to dynamic changes during the shift. (for example, in case of staff sickness or absence actively review allocation plans and make recommendations as to whether replacement or over-time is required). Regularly monitor and review resource allocation plan to align with evolving daily operational needs and business area objectives. Ensure consistent collaboration and communication with the shift management team (officers, controllers, duty managers & shift managers) through Operational Center leadership representation (resource allocation officer, controller) to ensure that the resource allocation system delivers effective results and aligns with operational requirements. Prepare comprehensive resource allocation during shift for the assigned respective resource allocation area that are actively utilized during both scheduled and unscheduled system outages. Collaborate with fellow Resource Allocators to facilitate seamless transitions during shift changes and provide coverage for other business allocation areas as necessary. Perform other department duties related to his / her position as directed by the Head of the Department<br>Qualification<br><br>About You<br><br>High School Qualification with minimum 2 years of job-related experience Bachelor’s Degree or Equivalent with minimum 1 year of job-related experience Prior experience in managing operational resource allocation systems, as well as resource management or roster planning function of high-volume staff business areas. Time resource allocation systems and a high level of proficiency in MS Office. Strong analytical abilities are required, with the capacity to swiftly adapt to dynamic changes throughout the shift. Good communication skills, both written and verbal, are necessary to effectively articulate proposed recommendations and adjustments in daily resource allocation of business areas.<br><br>Preferred<br><br>Familiarity with and expertise in utilizing current resource allocation decision support systems, specifically the Real Time Allocation system, is preferred.<br><br>Disclaimer: This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=260000BU
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125133<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Diplomatic Street, West Bay Area, P.O. Box 22752, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.<br><br>Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes).<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>CRITICAL TASKS<br><br></strong>Safety and Security<br><br><ul><li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.</li><li>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.</li><li>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br><br></li></ul>Policies and Procedures<br><br><ul><li>Protect the privacy and security of guests and coworkers.</li><li>Maintain confidentiality of proprietary materials and information.</li><li>Follow company and department policies and procedures.</li><li>Perform other reasonable job duties as requested by Supervisors.<br><br></li></ul>Guest Relations<br><br><ul><li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li><li>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.</li><li>Address guests' service needs in a professional, positive, and timely manner.</li><li>Thank guests with genuine appreciation and provide a fond farewell.</li><li>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).</li><li>Assist other employees to ensure proper coverage and prompt guest service.</li><li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li><li>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br><br></li></ul>Communication<br><br><ul><li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li><li>Talk with and listen to other employees to effectively exchange information.</li><li>Speak to guests and co-workers using clear, appropriate and professional language.</li><li>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.</li><li>Provide assistance to coworkers, ensuring they understand their tasks.</li><li>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br><br></li></ul>Assists Management<br><br><ul><li>Collaborate with management to formally recognize hourly employees' performance contributions.</li><li>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.</li><li>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.</li><li>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.</li><li>Coordinate tasks and work with other departments to ensure that the department runs efficiently.</li><li>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).</li><li>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.</li><li>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).</li><li>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.</li><li>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).</li><li>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.</li><li>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.</li><li>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br><br></li></ul>Working with Others<br><br><ul><li>Support all co-workers and treat them with dignity and respect.</li><li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li><li>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.</li><li>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br><br></li></ul>Quality Assurance/Quality Improvement<br><br><ul><li>Comply with quality assurance expectations and standards.</li><li>Monitor the performance of others to ensure adherence to quality expectations and standards.<br><br></li></ul>Physical Tasks<br><br><ul><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Visually inspect tools, equipment, or machines (e.g., to identify defects).</li><li>Enter and locate work-related information using computers and/or point of sale systems.<br><br></li></ul>Recruitment - Programs and Strategies<br><br><ul><li>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.<br><br></li></ul>Hiring - New Employees<br><br><ul><li>Ensure company grooming standards are communicated effectively to all new employees.<br><br></li></ul>Training - Needs Assessment<br><br><ul><li>Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment.<br><br></li></ul>Training - Development<br><br><ul><li>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).</li><li>Prepare for training classes (e.g., materials, setup classes, breakdown classes).</li><li>Design and create interactive training in various formats.<br><br></li></ul>Training - Delivery and Tracking<br><br><ul><li>Conduct stand-up training to groups of employees.</li><li>Monitor and ensure departments are conducting safety training and orientation.<br><br></li></ul>Communications and Relations<br><br><ul><li>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</li><li>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.</li><li>Assist and support management and the leadership team with handling and resolving Human Resources issues.</li><li>Inform Human Resources management of issues related to employee relations within the division or property.</li><li>Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.</li><li>Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.</li><li>Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.<br><br></li></ul>Performance Management<br><br><ul><li>Review employee files (e.g., employee reviews, disciplinary actions) and communicate discrepancies to management.<br><br></li></ul>Administration<br><br><ul><li>Maintain confidentiality and security of employee and property records, files, and information.</li><li>Answer phone calls and record messages.</li><li>Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).<br><br></li></ul>Human Resources Programs<br><br><ul><li>Assist in logistics, administration, and scheduling of annual employee surveys.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26139466<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Conference Centre Street, Doha 14022, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Recruitment and Hiring Process<br><br></strong><ul><li> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li> Establishes and maintains contact with external recruitment sources.</li><li> Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li> Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li> Oversees/monitors candidate identification and selection process.</li><li> Provides subject matter expertise to property managers regarding selection procedures.</li><li> Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li><li> Performs quality control on candidate identification/selection.<br><br></li></ul><strong>Administering And Educating Employee Benefits<br><br></strong><ul><li> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li><li> Prepares, audits and distributes unemployment claim activity reports to property management.</li><li> Attends unemployment hearings and ensures property is properly represented.</li><li> Ensures that department has the available resources on hand to administer employee.<br><br></li></ul><strong>Managing Employee Development<br><br></strong><ul><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Ensures employees are cross-trained to support successful daily operations.</li><li> Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li><li> Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li> Ensures attendance by all new hires and participation of the leadership team in training programs</li><li> Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br></li></ul><strong>Maintaining Employee Relations<br><br></strong><ul><li> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li> Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li> Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner</li><li> Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li> Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li> Communicates performance expectations in accordance with job descriptions for each position.<br><br></li></ul><strong>Managing Legal and Compliance Practices<br><br></strong><ul><li> Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li> Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li> Ensures medical records are maintained in a separate, secure and confidential medical file.</li><li> Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li> Communicates property rules and regulations via the employee handbook.</li><li> Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li> Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li><li> Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li><li> Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li><li> Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose,<strong> belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128360<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> The St. Regis Residence, Marsa Arabia Island, Doha 14875, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Recruitment and Hiring Process<br><br></strong><ul><li> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li> Establishes and maintains contact with external recruitment sources.</li><li> Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li> Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li> Oversees/monitors candidate identification and selection process.</li><li> Provides subject matter expertise to property managers regarding selection procedures.</li><li> Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li><li> Performs quality control on candidate identification/selection.<br><br></li></ul><strong>Administering And Educating Employee Benefits<br><br></strong><ul><li> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li><li> Prepares, audits and distributes unemployment claim activity reports to property management.</li><li> Attends unemployment hearings and ensures property is properly represented.</li><li> Ensures that department has the available resources on hand to administer employee.<br><br></li></ul><strong>Managing Employee Development<br><br></strong><ul><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Ensures employees are cross-trained to support successful daily operations.</li><li> Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li><li> Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li> Ensures attendance by all new hires and participation of the leadership team in training programs</li><li> Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br></li></ul><strong>Maintaining Employee Relations<br><br></strong><ul><li> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li> Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li> Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner</li><li> Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li> Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li> Communicates performance expectations in accordance with job descriptions for each position.<br><br></li></ul><strong>Managing Legal and Compliance Practices<br><br></strong><ul><li> Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li> Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li> Ensures medical records are maintained in a separate, secure and confidential medical file.</li><li> Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li> Communicates property rules and regulations via the employee handbook.</li><li> Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li> Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li><li> Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li><li> Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li><li> Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Maintenance Supervisor works under the general guidance and supervision of the Maintenance Engineer. This position is responsible to oversees and coordinates to workers in maintaining and repairing electrical, plumbing, ventilation and other outlet requirements to ensure continuity of operations are performed in a safely manner. This role also ensures to maintain adequate inventories of tools, supplies and parts to accurately repair all equipment.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Manage break downs and maintenance to meet the internal customer requirement ensuring.</p><br>
<p>Adherence to the defined safety and Quality standards.</p><br>
<p>Coordinate the execution of planned preventive maintenance task to ensure equipment's perform as required.</p><br>
<p>Review of the equipment deficiencies and take corrective action.</p><br>
<p>Execute the planning and execution of the planned maintenance of all outlets equipment to ensure zero downtime of operation.</p><br>
<p>Conduct duties in accordance with Standard Operating Procedures as specified in the manufacturer's recommendations and/or Quality System.</p><br>
<p>Inspect regularly machinery with respect to safety issues inclusive but not restricted to ground and trip hazards, non-functioning lights, broken pieces along with exposed wiring.</p><br>
<p>Implement defined and laid down Safety systems and safe practices of work continually upgrading safety awareness and practices within the team.</p><br>
<p>Identify, plan and implement requisite training to ensure continued development of all team members ensuring that an adequately maintained skills inventory is in place.</p><br>
<p>Ensure to keep cleanliness at shop and storage areas as well as well-stocked, organized following Company</p><br>
<p>color coded program.</p><br>
<p>Ensure to maintain adequate inventories of tools, supplies and parts to accurately repair all equipment.</p><br>
<p>Ensure compliance to organization’s safety and security standards, procedures and policies.</p><br>
<p>Execute the planning and execution of the planned maintenance of all outlets equipment to ensure zero</p><br>
<p>downtime of operation.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Understanding of maintenance procedures, techniques, and best practices across various systems and equipment, including mechanical, electrical, HVAC, plumbing, and building maintenance.</p><br>
<p>Ability to diagnose issues, troubleshoot problems, and develop effective solutions to resolve maintenance issues promptly and efficiently.</p><br>
<p>Capacity to lead and supervise maintenance teams, delegate tasks, and provide guidance and support to ensure work is completed safely, accurately, and on time.</p><br>
<p> Strong communication skills to effectively convey instructions, provide feedback, and liaise with staff, management, contractors, and other stakeholders.</p><br>
<p>Experience and proficiency in training maintenance staff on equipment operation, safety procedures, and maintenance best practices.</p><br>
<p>Knowledge of preventive maintenance practices and experience in developing and implementing maintenance schedules to minimize downtime and prolong equipment lifespan.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Agility<br>Building Maintenance L2<br>Routine Maintenance L2<br>Inspection And Maintenance Procedures L2<br>Preventive Maintenance Procedures L2<br>Service Reports and Logs Maintenance L2<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Mechanical Engineering or Facilities Management Degree<br>Professional Qualification in MMUP Engineer Registration (UPDA) or Facility Management<br><br><br><br>
</div>
<p>Lead the establishment, implementation, maintenance and continual improvement of the project Quality Management System and Quality Management Plan in accordance with ISO 9001, the contract documents and applicable Authority requirements. Remain independent from the construction supervision teams while providing quality leadership, governance and assurance across all project disciplines and work packages. Oversee implementation and operation of the project Quality Plans at all levels and coordinate with project quality personnel to ensure consistent application of quality management practices. Ensure all quality assurance and quality management requirements within the contract documents and Qatar Construction Specifications are implemented and complied with. Review the Contractor s Quality Management Plan, procedures, method statements, Inspection and Test Plans, material submittmits, inspection requests, test reports and quality records for compliance with contractual requirements. Plan and conduct audits of the Contractor s Quality Management System and ensure Quality Performance Audits are undertaken at least quarterly. Monitor non-conformances, quality observations and identified deficiencies, and verify the timely implementation and close-out of corrective and preventive actions. Provide monthly updates to the client s representatives on quality performance, trends, risks, recurring issues and proposed improvements. Monitor the quality and timeliness of inspections, testing, witnessing and document reviews undertaken by the supervision team. Coordinate with resident engineers, discipline engineers, inspectors, laboratories, contractors and subcontractors to verify that works and materials comply with approved drawings, specifications and acceptance criteria. Analyse quality performance using appropriate statistical and analytical methods, identify adverse trends and recommend practical improvement actions. Promote a right-first-time culture and drive continual improvement across the consultant and Contractor teams. Ensure quality controls cover roads, utilities, drainage, microtunnelling, earthworks, ground improvement, pump stations, attenuation tanks, structures, mechanical, electrical and instrumentation works. Support project handover by verifying the completeness and acceptability of test records, inspection documentation, as-built information, operation and maintenance records, snagging records and quality dossiers. Prepare and maintain accurate audit schedules, quality registers, dashboards, reports and records required for client review and project close-out.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Civil Engineering or another relevant engineering discipline. Minimum 14 years of professional experience in quality management for construction projects, including at least 7 years of experience on major international or regional roads, infrastructure and drainage projects. Substantial experience in a Quality Manager or equivalent senior quality leadership position on large, multidisciplinary infrastructure projects. Demonstrable experience working for an engineering consultant or Engineer s Representative, leading quality assurance for construction supervision assignments. Recognised Quality Management qualification and an internationally recognised ISO 9001 Lead Auditor qualification. Strong practical experience implementing, auditing and continually improving ISO 9001-compliant Quality Management Systems. Experience reviewing Quality Management Plans, method statements, Inspection and Test Plans, material approvals, inspection records, test results, non-conformance reports and corrective-action submissions. Experience managing quality across complex roads, utilities, drainage, earthworks, ground improvement, structures and mechanical and electrical infrastructure. Thorough knowledge of the Qatar Construction Specifications, contract quality requirements and other applicable standards. Professional registration or chartered status is preferred. MME engineering certification is required for personnel deployed under the contract. An overseas recruit who does not hold the certification at mobilisation must obtain it within six months of mobilisation. Fluent written and spoken English, with excellent technical reporting, correspondence, presentation and stakeholder-communication skills. Full computer literacy and the ability to use relevant quality, reporting, document-control and project-information systems.</p>
Additional Information<br><br>Job Number 26107412<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Apache Mechanical Technician (Avionics)</p><br><br><br><p><b>Company:</b></p><br><br>Boeing Qatar Incorporated<br><br><p><b>Job Description:</b></p><br><br><p>Boeing Global Service is seeking an <b>Apache Mechanical Technicians (Avionics)</b> to join the AH-64E Qatar Air Force Maintenance Augmentation Team (MAT) located at <b>Al Udeid Air Base, Qatar</b>.</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><ul><li><p>Performs maintenance on the AH-64E electrical/avionics/armament/fire control/radar/visionics/ASE systems and components associated with the QAF AH-64E using the QAF-specific AH-64E IETM, AH-64E Operators Manual, AH-64E Maintenance Test Flight Manual, and AH-64E Check List Manual.</p><br><br></li><li><p>Diagnoses and repairs aircraft systems and components malfunctions including solid state and transistorized devices according to the appropriate technical manuals, directives and safety procedures.</p><br><br></li><li><p>Performs scheduled and unscheduled aircraft maintenance actions, authorized modifications and alignment of AH-64E weapons components, fire control/radar units, sighting elements/visionics, ASE, electronic and mechanical devices, and instruments.</p><br><br></li><li><p>Uses common measuring tools necessary for performing the tasks described herein, precision measuring tools and alignment fixtures. Handles AH-64E aircraft ammunitions, performs weapon system loading/unloading, arming and de-arming, and weapon subsystems configuration changes for all AH-64E weapons and fire control systems within the scope of this SOW.</p><br><br></li><li><p>Performs aircraft systems operational checks.</p><br><br></li><li><p>Test, troubleshoots, and repair aircraft systems test sets and diagnostic equipment.</p><br><br></li><li><p>Assist the QAF in the requisition and maintenance of Shop and Bench stock items for repair of AH-64E armament, ASE, electrical, avionics, instrument, fire control, radar and visionic systems.</p><br><br></li><li><p>Prepares aircraft for inspections and maintenance checks.</p><br><br></li><li><p>Diagnoses and solves problems aircraft subsystems using special tools and equipment as required.</p><br><br></li><li><p>Uses and performs operator maintenance on tools, special tools, and Aircraft Ground Support Equipment (AGSE) and Peculiar Ground Support Equipment (PGSE).</p><br><br></li><li><p>Prepares aircraft maintenance forms and records. Provide OJT, coaching, and mentorship to the QAF personnel in the use of all applicable technical publications, tools, test equipment, AGSE, PGSE, and special equipment applicable to the subject area of aircraft maintenance, enabling them to become effective AH-64E Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</p><br><br></li><li><p>Coordinates training.</p><br><br></li><li><p>Works under general direction.</p><br><br></li><li><p>Travel on short notice.</p><br><br></li><li><p>Travel both domestically and internationally.</p><br><br></li></ul><br><p><b>This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Al Udeid Air Base, Qatar.</b></p><br><br><br><p><b>Basic Qualifications (Required Skills/Experience):</b></p><br><br><ul><li><p>5+ years of experience with the AH/64 D/E aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technician.</p><br><br></li><li><p>3+ years of experience with Unit Level Logistics System-Aviation (ULLS-A(E)) or a similar aviation maintenance management system.</p><br><br></li><li><p>Successfully completed and be qualified by the appropriate U.S. Government armed forces aircraft avionics/armament/fire control/ASE maintenance course or civilian equivalent training. Contractor factory training or other equivalent training by industry shall be reviewed and approved by the PCO or his/her designated representative and/or the GFR as substitute.</p><br><br></li></ul><br><p><b>Preferred Qualifications (Desired Skills/Experience):</b></p><br><br><ul><li><p>3+ years ULLS-A(E) or a similar aviation maintenance management system.</p><br><br></li><li><p>Army Service School Instructor or civilian equivalent instructing experience for aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</p><br><br></li><li><p>Prior experience or qualified in another aviation maintenance field.</p><br><br></li><li><p>Prior experience working in the Southwest Asia/desert region.</p><br><br></li></ul><br><p>At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. </p><br><br><p>The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. </p><br><br><p>The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.</p><br><br><br><p><b>This requisition is for an international, locally hired position in Al-Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatari law. Employment is subject to the candidate's ability to satisfy all Qatari labor and immigration formalities.</b></p><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>This position offers relocation based on candidate eligibility.<br><br><p><b>Security Clearance:</b></p><br><br>This position does not require a Security Clearance.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer willing to sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Shift Worker (Qatar)<br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>Safety and Security<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Maintain awareness of undesirable persons on property premises.<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Comply with quality assurance expectations and standards.<br>Guest Relations<br>Address guests' service needs in a professional, positive, and timely manner.<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Answer, record, and process all guest calls, requests, questions, or concerns.<br>Receive, record, and relay messages accurately, completely, and legibly.<br>Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.<br>Process room service orders, answer questions on menu selection; record transactions in point-of-sale system, process payment and run cashier reports at end of shift.<br>Accept and record wake-up call requests and deliver to appropriate department.<br>Log all guest requests, incidents, and adjustments customer relationship management (CRM) system to allow for proper tracking and documentation of guest problems and solution.<br>Respond to special requests from guests/residents with unique needs.<br>Follow up with guests to ensure their requests or problems have been met to their satisfaction.<br>Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.<br>Identify and explain hotel features to guests (e.g., use of room key, ice and vending areas, in-room safe, hotel services).<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Exchange business related information with other employees using electronic devices (e.g., mobile communication devices, email, and chat).<br>Working with Others<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Physical Tasks<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Communications<br>Operate telephone switchboard station in order to answer telephone calls.<br>Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.<br>Instruct guests on how to access the internet and guest room entertainment features (e.g., streaming video).<br>Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.<br>Test communications equipment and ensure it is working properly.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>Safety and Security<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Maintain awareness of undesirable persons on property premises.<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Comply with quality assurance expectations and standards.<br>Guest Relations<br>Address guests' service needs in a professional, positive, and timely manner.<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Answer, record, and process all guest calls, requests, questions, or concerns.<br>Receive, record, and relay messages accurately, completely, and legibly.<br>Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.<br>Process room service orders, answer questions on menu selection; record transactions in point-of-sale system, process payment and run cashier reports at end of shift.<br>Accept and record wake-up call requests and deliver to appropriate department.<br>Log all guest requests, incidents, and adjustments customer relationship management (CRM) system to allow for proper tracking and documentation of guest problems and solution.<br>Respond to special requests from guests/residents with unique needs.<br>Follow up with guests to ensure their requests or problems have been met to their satisfaction.<br>Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.<br>Identify and explain hotel features to guests (e.g., use of room key, ice and vending areas, in-room safe, hotel services).<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Exchange business related information with other employees using electronic devices (e.g., mobile communication devices, email, and chat).<br>Working with Others<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Physical Tasks<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Read and visually verify information in a variety of formats (e.g., small print)<br>.<br>Communications<br>Operate telephone switchboard station in order to answer telephone calls.<br>Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.<br>Instruct guests on how to access the internet and guest room entertainment features (e.g., streaming video).<br>Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.<br>Test communications equipment and ensure it is working properly.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>The HR Associate will support day-to-day HR operations for outsourced employees, including onboarding, mobilization, employee documentation, attendance, payroll coordination, employee relations, and client coordination. The role requires strong follow-up, documentation, and workforce management skills. </span><br></p><br><ul><li><span>Act as the primary point of contact for assigned clients, managing relationships, addressing queries, and gathering detailed requirements.<br></span></li><li><span>Source, screen, and shortlist candidates based on client requirements.<br></span></li><li><span>Conduct initial screening calls and coordinate interviews.<br></span></li><li><span>Build and maintain talent pools for recurring manpower requirements.<br></span></li><li><span>Support offer release, candidate follow-up, onboarding, and mobilization.<br></span></li><li><span>Coordinate with clients and internal teams on manpower requirements and replacements.<br></span></li><li><span>Maintain employee documents, attendance, timesheets, and payroll inputs.<br></span></li><li><span>Support employee relations, remobilization, demobilization, and exit formalities.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor’s degree in HR, Business Administration, or related field<br></span></li><li><span><span> 3</span>–6 years of experience in Talent Acquisition / HR roles<br></span></li><li><span>Experience in handling multiple roles across different domains<br></span></li><li><span>Strong communication and stakeholder management skills<br></span></li><li><span>Good knowledge of LinkedIn, job portals, ATS, and HRIS.<br></span></li><li><span>Ability to manage multiple requirements in a fast-paced environment<br></span></li><li><span>Locally available in Qatar (In-country hire only)<br></span></li></ul><br> </div>
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.<br><br>Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.<br><br>Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader dans le secteur de l'hôtellerie de luxe. En tant que membre de notre équipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employés, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilité d'éprouver de la fierté à l'égard de votre travail et de vos collègues.<br><br>En intégrant l'équipe Ritz-Carlton, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26133787<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Pastry Culinary Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Ensures and maintains the productivity level of employees.</li><li> Ensures employees understand expectations and parameters.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Leads shifts while personally preparing food items and executing requests based on required specifications.</li><li> Supervises and coordinates activities of cooks and workers engaged in food preparation.<br><br></li></ul><strong>Ensuring Culinary Standards And Responsibilities Are Met<br><br></strong><ul><li> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li><li> Recognizes superior quality products, presentations and flavor.</li><li> Maintains food preparation handling and correct storage standards.</li><li> Maintains purchasing, receiving and food storage standards.</li><li> Supports procedures for food & beverage portion and waste controls.</li><li> Follows proper handling and right temperature of all food products.</li><li> Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li><li> Checks the quality of raw and cooked food products to ensure that standards are met.</li><li> Assists in determining how food should be presented and creates decorative food displays.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Sets a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li> Strives to improve service performance.<br><br></li></ul><strong>Maintaining Culinary Goals<br><br></strong><ul><li> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.</li><li> Purchases appropriate supplies and manage inventories according to budget.<br><br></li></ul><strong>Supports Training and Development Activities <br><br></strong><ul><li> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li> Participates in training staff on menu items including ingredients, preparation methods and unique tastes.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li> Ensures property policies are administered fairly and consistently.</li><li> Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluates results to choose the best solution and solve problems.</li><li> Brings issues to the attention of the department manager and Human Resources as necessary.</li><li> Attends and participates in all pertinent meetings.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. <strong>최선</strong> 을 다해 일하고, <strong>목표</strong> 를 향해 달리며, <strong>훌륭한 글로벌 팀의 일원으</strong> 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.
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