Islamic Education teacher Jobs
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; <br>• At Least 2 years' experience as an HR Manager<br>• Marriott Experience Preferable<br>• Knowledge of Qatari Labor Law and Processes Required<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The incumbent will have the responsibility to assess the Information Technology applications and infrastructure in the Group for any gaps from IT Security Policies and Standards. The incumbent will be responsible for undertaking vulnerability scanning of IT assets, for participating in the QNB Red Team that conducts simulated offensive attack exercises and for managing the relationships with penetration testing vendors. This highly technical role must have an ethical hacking skillset and background.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial: </p><br><ul><li><p>Ability to adhere to divisional Key Performance Indicators (KPI’s) for performance monitoring and quality measurement purposes. </p><br></li><li><p>Implements KPI’s and best practices for Offensive Cyber Security. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent. </p><br></li></ul><p>B. Customer (Internal & External): </p><br><ul><li><p>Ability to perform security assessments of QNB systems. Assessing the effectiveness of the systems, the security architecture design, compliance to IT security policies and relevant standards. </p><br></li><li><p>Ability to develop close relationships with IT and business teams. Understand and manage their requirements for GIS risk services. </p><br></li><li><p>Ability to provide Ad-hoc consultancy for risks of new technologies and propose with potential solutions. </p><br></li><li><p>Ability to identify opportunities and develop new ideas that will lead to improvements. </p><br></li><li><p>Ability to adapt/change behavior or plans to better achieve the target/objective. </p><br></li><li><p>Ability to analyze a complex problem and identify potential solutions by exploring and analyzing diverse alternatives, including, where applicable, risks and potential business impact. Ability to make the right decisions based on the necessary information and to take measures accordingly. </p><br></li><li><p>Ability to liaise with external consultants appointed from time to time to assess the adequacy and effectiveness of the Group’s information security efforts. </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Ability to set high targets/objectives for self and department. Prefers to take the initiative than to stay passive if events happen. Committed to improving productivity. Unwilling to accept average performance. Tries to be above the requested performance. </p><br></li><li><p>Ability to identify own strengths and limitations. Seeks guidance and advice when appropriate to accomplish tasks and perform the role in an effective and efficient way. </p><br></li><li><p>Ability to play a constructive role as member of the team. </p><br></li><li><p>Ability to assess the effectiveness of the various information security systems and network topologies and evaluate security posture of QNB. </p><br></li><li><p>Ability to provide required support for enforcing the security policies of the organization. </p><br></li><li><p>Ability to build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. </p><br></li><li><p>Ability to keep Group Information Security Management apprised of the latest security trends and vulnerabilities. </p><br></li></ul><p>D. Learning & Knowledge: </p><br><ul><li><p>Possess an understanding of business processes and controls in all related operational areas. </p><br></li><li><p>Must have an expert understanding of information security issues, best practices, and a working knowledge of IT systems. </p><br></li><li><p>Proactively identify areas for professional development of self and undertake development activities.</p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business </p><br></li><li><p>Administration or Information Technology (related field of study), Masters preferred. </p><br></li><li><p>At least 8 years of experience in undertaking technical security assessments of complex IT solutions including penetration testing, preferably within a highly rated international bank. </p><br></li><li><p>Experience in undertaking red team activities is beneficial</p><br></li><li><p>Professional offensive cybersecurity certifications (SANS, Offensive Security, etc.) </p><br></li><li><p>Professional certification such as CISSP, CISM, CISA is mandatory.</p><br></li><li><p>Previous Banking or Big 4 Consultancy work experience is mandatory </p><br></li><li><p>Excellent oral and written communication skills (including report writing) in English and Arabic.</p><br></li><li><p>Good interpersonal and presentation skills.</p><br></li><li><p>Understanding of the relevant laws, regulations, and practices.</p><br></li><li><p>Ability to make decisions and follow through with initiatives.</p><br></li><li><p>Personal integrity and self-management.</p><br></li><li><p>Planning, organizing, and analytical ability.</p><br></li><li><p>Results oriented.</p><br></li><li><p>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</p><br></li><li><p>Strong knowledge of penetration testing tools and techniques of application and infrastructure components.</p><br></li><li><p>Strong knowledge of network topologies, logical access controls and firewalls technologies.</p><br></li><li><p>Strong knowledge of operating systems (Wintel, Solaris and Linux)</p><br></li><li><p>Having an understanding or experience in identifying zero day exploits</p><br></li><li><p>Having experience in designing and risk assessing multi-forest Active Directory domains</p><br></li><li><p>Programming experience (Python, Golang, Rust, PowerShell, C#, etc)Ability to work under pressure </p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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General information <br> Organisation About SPIE Global Services Energy
<br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions.
<br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million. <br> Reference 2026-44218 <br>
<br> Area activity <p>Mechanical, HVAC and Electrical Services</p><br><br>Position description Job title <p>Mechanical Supervisor (PRV ) M/F </p><br><br> Contract type <p>Fixed-term-contract</p><br><br> Contractual hours <p>Full time</p><br><br> Contract duration <p>5 years</p><br><br> Job description <br><br><p>We currently have an opportunity within SPIE Global Services Energy, Qatar, for a:</p><br><br><p><strong>Mechanical Supervisor (PRV ) </strong></p><br><br><br><p>Duties and Responsibilities</p><br><br><p>• Reports to the nominated Qatargas Maintenance Supervisor.<br>• Ensure compliance at all times with Qatargas Permit to work procedure, safety procedure, Environmental Health, Safety and security procedures, as well as occupational health and safety regulations.<br>• Conducts toolbox talk for maintenance crew and ensure safety measures are in place as stipulated in Job Safety Assessment prior to starting the job.<br>• Observe safety hazards, unsafe condition and near miss and report as per reporting procedure.<br>• Directs and provide close onsite supervision of all Mechanical maintenance jobs performed by the technicians in the assigned area within Qatargas facilities.<br>• Manages the operation of Tool Store ensuring that consumables are regularly reordered and refurbished and damaged tools are replaced promptly.<br>• Participates in the execution of major maintenance and main shutdowns. This includes highlighting specific items of equipment/spare parts which require Maintenance Workshop involvement, assessing resources, material and logistic requirements.<br>• Quality Control Measures for all Maintenance-related activities using checklist.<br>• Organizing skills to form a team of Valve technicians during any major Shutdowns and Turnarounds<br>• Capable of understanding valve data sheets, assembly drawings and cross sectional drawings.<br>• Capable of understanding control valve testing procedure as per leakage class<br>• Identification of Spare parts and prioritization, and Select the right size & types of tools.</p><br><br><p>• Direct Mechanical maintenance related works, provide routine onsite supervision, checks work progress of subordinates and provide guidance / direction to technician in solving complex problem.<br>• Review work notifications, plans execution, manages work orders and ensures PPM compliance and records are updated in SAP, filed & signed as appropriate.<br>• Co-ordinates remedial actions for faults encountered. This includes participating in diagnosis and repair of faults and breakdowns.<br>• Participates in the review of Preventive Maintenance program and recommends necessary changes based on maintenance history.<br>• Prepares records of validation data and details of maintenance activities updates system as required.<br>• Compiles and submits reports on incidents and failure investigations as and when required.<br>• Ensure all tools and test equipment is available for fieldwork team to execute the daily activities.<br>• Evaluates and reports on maintenance needs and priorities in his area of responsibility.<br>• Participate in Bad Actor and Root Cause Failure Analysis and make recommendations for improvement.<br>• Ability to understand technical & maintenance problems and develop a structured work pack, plan and execution</p><br><br>
<br> Profile <br><p>Experience, Knowledge and skills</p><br><br><p><br>Educational Qualifications: Minimum Higher Secondary School Education plus a three-year technical<br>diploma (HNC, HND or equivalent) in Mechanical from a recognized institution.<br>Relevant Work Experience: Minimum of 10 years of maintenance experience with at least 5 years supervisory level on field equipment in diversified oil & gas processing or petrochemical plants. PRV workshop Experience is Mandatory.<br>Computer Skills: Computer literate with knowledge of SAP and commonly used Microsoft business software packages required.<br>English Language Skills: Good written and oral communication skills in English.<br>Certification: Certificate from a specialist Bolting Company as a Torque machine operator.</p><br><br><p><br>Job Specific Requirements:<br>• Good knowledge and troubleshooting of Mechanical, pneumatic, hydraulic systems.<br>• Experience and knowledge in the troubleshooting, maintenance, overhaul, temporary repairs and commissioning stationary equipment such as Vessels, Columns, Heat Exchangers, Steam Traps, Piping Systems, Process Valves, Conveyor Belt System, Filters, etc.<br>• Good knowledge in Rotating equipment such as turbo-machinery maintenance and troubleshooting on gas and steam turbines, compressors (centrifugal and reciprocating), pumps, mechanical seals, gear box, fans and blowers and other machinery related equipment / devices such as gearbox, etc.<br>• Able to carry out measurements, rotating equipment alignment (dial & laser). Sufficient experience & knowledge in vibration measurement, gas turbine & compressor anti-surge systems.<br>• Should be able to understand Piping & Instrumentation Diagrams, Data Sheets, Process Flow Diagrams, Loop Drawings and Cause & Effect, Function Block & Ladder Logic Diagrams.<br>• Familiar with a permit to work system and LOTO and temporary defeat system procedures.<br>• Good adaptability to multinational environment with wide exposure to various cultures and customs.<br>• A strong focus on safety is paramount and practical knowledge of permit to work systems and lock out procedures applicable to LNG / Petrochemical plants is required.<br>• Familiar with and experienced in working with H2S rich process.</p><br><br>
<br>Working at SPIE What can we offer you? <br><p>We offer long-term contract with attractive daily rate, insurance coverage, transportation & expat standard accommodation</p><br><br>
<br>Position location Location <br> RAS LAFFAN <br>Candidate criteria Minimum level of experience required <p>10 years or more</p><br><br> Required authorisations <br><p>NA</p><br><br>
<br> Languages <p>English (C-Professional working proficiency)</p><br><br>Our ambition Combining our differences <br><p>SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities.</p><br><br>
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<h2 class="h5">Job description</h2>
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Job Purpose Summary: <br> <p>The incumbent will be responsible for timely and accurate processing of outward and inward remittance requests including salary transfers, process clearing and collections activities(inward/outward) and post-dated cheques (PDCs) for the Group’s retail, corporate and governmental entities/clientele. In doing so, the incumbent will adhere to the approved policy/ procedures and related processes in place for processing the same. </p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard and thereby help avoid any losses to the Group on account of such transactions.</p><br><p>- Implements KPI’s and best practices for Senior Associate, Transaction Services role.</p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers in a more efficient manner, resulting in increased external customer satisfaction levels.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds to/ from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations.</p><br><p>- Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward remittances and applicable QCB regulations in this regard.</p><br><p>- Ensure any suspicious transactions identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance).</p><br><p>- Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department.</p><br><p>- Ensure all requests received during the day are completely, accurately and timely processed within the prescribed TAT and that any pending items are identified and promptly attended to on the following day.</p><br><p>- Maintain proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.</p><br><p>- Ensure that duly authorized mandates are received from the corporate/ government clients pertaining to salary transfer requests, along with the respective employee-related information, prior to processing such transactions.</p><br><p>- Ensure efficient, complete and accurate transaction processing, operability of related systems and adherence to established/approved procedures.</p><br><p>- With regards to swift transfers, liaise with the help desk function for resolving SWIFT/tested telex related issues.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Possess knowledge of developments in fund transfer and SWIFT operations, including but not limited to best practices, pertinent legal requirements and system advancements.</p><br><p>- Possess knowledge of developments in bulk processing systems/ operations and collection rules/ regulations</p><br><p>- Ensure high standards of confidentiality to safeguard commercially sensitive information including information pertaining to fund transfers.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</p><br><p>- At least 2 years of relevant experience, preferably within a highly rated international bank / banking operation</p><br><p>- Good oral and written communication skills in English and Arabic.</p><br><p>- Computer literacy and knowledge in MS Office and banking applications.</p><br><p>- Knowledge of the remittance/collection rules/regulations, including pertinent regulatory directives (including AML rules/ regulations) and related best practices.</p><br><p>- Good knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex.</p><br><p>- Ability to handle multiple priorities effectively in a deadline-oriented environment.</p><br><p>- Detail oriented with good analytical skills</p><br><p>- Professional attitude and demeanor. </p><br><p>- Effective team player and efficient worker.</p><br> <br> <br> </div>
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<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: None <br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for the setup and management of the Cyber Security Strategy and Product management function in the Group Information Security (GIS) department. The incumbent will be a banking and finance technology thinker who constantly analyses the market for new technologies that would be best suited to support the Group’s strategy<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Participate in the development, execution and maintenance of the IT Security strategy aligned to the overall corporate strategy, group long term goals and assist in the prioritization process. - Assist in the overall and annual IT Security business planning with the view of achieving the Group’s short term goals and submit periodic reviews and resolution. - Provide inputs to the Technology Key Risk indicators (KRIs) which shall be applicable across the Group to manage Group’s exposure to IT related risks effectively. Lead IT market research and provide applicable suggestions to further the Group’s strategy and develop cost / benefit analysis to alternative technologies and processes. - Focal Point from GIS in the preparation of the GIS budget to support Group’s long and short term goals. - Responsible for coordinating all aspects of the GIS budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Liaise with all Business Units Heads for preparing the yearly IT Business Plans, Prepare monthly and quarterly update on IT Business Plan. Monitor the Progress Status and raise issues / risks to GIS management. - Produce Availability Plans in line with QNB’s business planning cycle; identifying Availability requirements early enough to take account of procurement lead times. - Create implement and report on Key Performance Indicators (KPIs) for performance monitoring purposes for the GIS group and monitor their achievement on a regular basis. - Produce Capacity Plans in line with QNB’s business planning cycle; identifying Capacity requirements early enough to take account of procurement lead times. - Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): - Build and maintain strong relationship with all other related departments, external entities and sections within GIS. - Defining & implementing Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) between GIS, IT Group, other Business Units and International Branches. - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Seek to continually exceed internal and external customer expectations through introduction of breakthrough IT Security technologies and processes aimed to improve the Group’s products/services. - Produce regular management reports which include current usage of resources, trends and forecasts - Build and maintain a strong relationship with the Business Relationship Manager, technical teams within IT, finance team and external vendors of products and services - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Review and identify areas for improvement in the process to deliver effective & efficient GIS projects and services - Act as a BCP Coordinator for GIS, coordinate implementation of DR setup as per the defined strategy - Assist in recruiting, motivating and developing personnel to ensure the function is staffed with individuals of the required caliber and that there is adequate succession planning and provision for future demands. - Analyse and recommend new products and solutions for GIS and business users to ensure that the group is upto-date with the latest trends in technology. - Support the new technology’s development process, and ensure that project deliverables are met according to specifications and timeframes. - Compile and present relevant MIS to the Group CISO on a periodic basis for the existing systems and compare the existing functionalities vis-à-vis the efficiencies to be gained from proposed technologies. - Assist in the overall recruitment of the individual resources in the areas concerned - Continuous Improvement: - Set examples by leading improvement initiatives through cross-functional teams ensuring successes. - Identify and encourage people to adopt practices better than the industry standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the team. - Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: - Possess good knowledge and experience in COBIT and ITIL framework. - Detailed understanding of IT systems and secure architecture designs. - Good understanding of suitable solutions for configuration management, service desk, software library etc. - Identify areas for professional development for self and direct reports and take necessary actions - Hold meetings with direct reports and assess their performance. - Attend specific conferences in areas of financial services technology breakthroughs and innovations to adapt suitable ones to the bank’s security architecture and product portfolio. - Possess a superior knowledge of the GIS structure, its products and related risks together with a good knowledge of operations and related controls. - Identify areas for professional development of self and direct reports and act to enhance professional development of self and others - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Lead and develop the Cyber Security Strategy of the bank in line with the business strategy, regulatory requirement, best practices and ongoing cyber security challenges. - Benchmark and evaluate the performance of the technologies engineered and operated by the GIS Cyber Security Technologies & Services teams to ensure that these are kept fine-tuned and updated with the latest technological developments.- Constantly scanning the market and competitors capabilities and bringing in technology proven in other markets and suggesting them across the group. - Keeping the CISO updated with latest developments in Cyber Security and raising any new cyber security risks to his attention. - Maintain the security architecture blueprints of the bank, liaising with the Enterprise IT architect and GITD Heads to develop and track the plans to achieve compliance. - Help to form the Information Security budget in collaboration with the Group Information Security Officer ensuring that systems under management are licensed and appropriately sized for the environment - Ensure that all the licenses and contracts are maintained and kept updated.<br><br>Education And Experience Requirements<br><br> Bachelor’s/Master’s Degree in Computer Science, Computer Engineering or any related subject. Experience in IT service management of systems Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform. At least 15 year’s experience in a major bank of which at least 5 years in bank in a managerial capacity in an IT Security engineering or architecture function. Training courses and certifications in application development, database administration, security, and management is a plus. Professional certifications, an ITIL foundation, TOGAF and COBIT is a must - Professional certification such as CISSP, CISM, CISA is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>Rivaaj Restaurant<br>Indian heritage cuisine is inspired by centuries of regional tradition. Timeless flavors are elevated with global spices in every dish. A Michelin-selected destination offering a refined journey through India’s rich culinary culture.<br>JOB SUMMARY<br>Run daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>• 5 Star Luxury Hotel Experience<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met <br>• Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).<br>• Communications production needs to key personnel.<br>• Produces production prep list.<br>• Assists in developing daily and seasonal menu items.<br>• Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).<br>• Assists in estimating daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Assumes duties of the Sous Chef in his/her absence.<br>• Assists Chef in daily line up and conducts in his/her absence.<br>Establishing and Maintaining Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong> Welcome to Your Next Adventure!<br><br></strong>We are looking for an Engineering Lead to own and drive Snoonu's Conversational AI and Driver Automation platform — a portfolio spanning IVR systems, multi-channel chatbots, and a production-grade multi-agent Agentic AI framework built on AWS Bedrock. You will lead a focused team of AI Engineers and Python Backend Engineers, turning operational SOPs into autonomous, reliable workflows that serve drivers in real time across Qatar.<br><br>In this role you will set the technical direction, establish engineering standards, and own delivery end-to-end — from architecture decisions and code reviews to observability and cost governance. You will work directly with the R&D Director and Product to shape what gets built next, then lead your team to ship it with excellence.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Team Leadership & Delivery</li><ul><li> Lead, mentor, and grow a cross-functional team of AI Engineers and Python Backend Engineers — driving technical quality, delivery velocity, and engineering culture. </li><li>Own sprint planning, technical scope definition, and delivery commitments for the conversational AI and driver automation domain. </li><li>Conduct design reviews, define coding standards, and maintain engineering quality across IVR, chatbot, and agentic system codebases. </li><li>Act as the primary technical interface between Engineering, Product, and Operations for all driver-facing automation initiatives.</li><li>Partner with the R&D Director to shape the team's technical roadmap, evaluate emerging AI capabilities, and surface the next high-leverage bets. </li></ul><li>IVR & Voice Automation</li><ul><li>Own the architecture and continuous improvement of Snoonu's IVR system, ensuring reliability, low latency, and clean escalation paths for driver calls. </li><li>Drive design decisions for call flow logic, intent/slot management, DTMF routing, and voice-to-action fulfillment. </li><li>Define and monitor SLAs for IVR uptime, misroute rate, and escalation-to-human ratios.</li></ul><li>Conversational AI & Chatbots</li><ul><li>Lead the design and delivery of Snoonu's multi-agent AI chatbot service for driver support across real-time chat channels. </li><li>Own the four-agent architecture — Coordinator, Data Collector, Rules Agent, and Action Executor — running on AWS Bedrock Agents or similar architecture. </li><li>Ensure chatbot flows handle driver intents reliably: order removal, vehicle mismatch, ETA extensions, merchant disputes, and escalations. </li><li>Drive LLM evaluation cycles, prompt strategy, and Bedrock Guardrail design to ensure responses are consistent, safe, and operationally correct. </li></ul><li>Integrate chatbot services with order management, CRM (Salesforce), Slack operations channels, and driver-facing apps via secure, event-driven patterns.</li><li> Agentic AI & SOP Automation</li><ul><li>Lead the buildout and operation of the SOPs-as-Code framework — encoding operational SOPs as machine-readable policies executed by the multi-agent system. </li><li>Own the Config File architecture and Config Reader Agent pipeline that converts PDFbased SOPs into deployable agent configurations on AWS Bedrock. </li><li>Govern the structured rules engine (condition/operator/value schema) to ensure deterministic, auditable decisions with no LLM interpretation ambiguity. </li><li>Design and enforce human-in-the-loop checkpoints, escalation triggers, confidence thresholds, and operator override capabilities. </li><li>Establish versioning, rollback, and safe deployment practices for SOP configuration changes in production. </li></ul><li>AWS Infrastructure & MLOps</li><ul><li>Own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, DynamoDB, MongoDB, S3, CloudWatch, and AWS Bedrock. </li><li>Build and maintain CI/CD pipelines for prompt versioning, agent configuration rollout, and automated eval gates before production deployment. </li><li>Define observability standards — per-agent-turn latency SLAs, Bedrock cost tracking, drift detection, and failure alerting. </li><li>Lead capacity and cost planning as interaction volumes scale across driver and operations channels. </li></ul><li>R&D & Innovation</li><ul><li>Evaluate frontier LLMs (Claude Sonnet/Opus, open-weight models) and orchestration frameworks (Bedrock Agents, LangGraph, CrewAI) against Snoonu's operational constraints. </li><li>Identify and prototype the next AI capability Snoonu should dominate — from experiment to validated proof-of-concept with clear go/no-go criteria. </li><li>Produce architecture decision records, prompt engineering playbooks, and technical documentation for team-wide use<br></li></ul></ul><strong>♂️ The Magic You Bring<br><br></strong><strong>Education<br><br></strong><ul><li>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br></li></ul><strong>Experience<br><br></strong><ul><li>6–10 years of software engineering experience, with at least 3 years in a tech lead or engineering management role. </li><li>Demonstrated track record of shipping production conversational AI, IVR, or agentic systems end-to-end — not just models, but the full stack from architecture to monitoring. Portfolio, GitHub, or detailed case studies required. </li><li>Hands-on experience with multi-agent orchestration on AWS Bedrock or equivalent agentic frameworks (LangGraph, CrewAI, AutoGen). </li><li>Prior experience leading a team of 3–8 engineers, with a coaching-first approach to technical growth. </li><li>Strong Python and backend development skills; able to write, review, and hold the bar on production-grade code.</li><li>Engineering multiplier: makes every engineer on the team faster and better through design guidance, code reviews, and clear technical direction. </li><li>Ownership without ego: defines problems, architects solutions, ships results — accountable for outcomes across the full platform, not just assigned tickets. </li><li>Operational intelligence: understands the business context of driver support, logistics operations, and the real cost of failure in real-time systems. </li><li>Senior communicator: articulates trade-offs (agent reliability vs. automation rate, cost vs. latency) clearly to non-engineers and influences roadmap decisions through clarity of thought. </li><li>Structured under ambiguity: brings process and rigor to fast-moving R&D environments where requirements evolve alongside the build. </li><li>Bias for action: prototypes fast, validates early, and ships iteratively — while maintaining the quality bars that prevent production incidents. </li><li>Collaborative and direct: raises architectural risks early, pushes back on under-specified requirements, and surfaces trade-offs before they become delivery blockers.<br><br></li></ul><strong>Conversational AI & LLMs (Core)<br><br></strong><ul><li>Deep experience with AWS Bedrock — Agents, Knowledge Bases, Guardrails, and model invocation; strong preference for Claude Sonnet/Opus via Bedrock.</li><li>Multi-agent system design: orchestration patterns, agents-as-tools, inter-agent handoffs, context propagation, and failure isolation. </li><li>Prompt engineering: system prompt design, structured output, tool-use, multi-turn reasoning, eval-driven iteration, and red-teaming for safety. </li><li>Structured rules engines: condition/operator/value schemas for deterministic, noninterpretive decision logic — mandatory in production agentic systems. </li><li>RAG pipelines: embedding models, vector databases (OpenSearch, Pinecone, pgvector), hybrid retrieval, and knowledge base tuning.<br><br></li></ul><strong>IVR & Voice<br><br></strong><ul><li>IVR architecture: call flow design, intent/slot management, DTMF handling, escalationto-human routing, and SLA monitoring. </li><li>Experience with STT/TTS pipelines or voice bot platforms is a strong plus.<br><br></li></ul><strong>AWS Services (Core)<br><br></strong><ul><li>Lambda, API Gateway, SQS/SNS, Step Functions, DynamoDB, S3, CloudWatch — event-driven and serverless architectures. </li><li>AWS Bedrock Agents: agent creation, alias management, tool action group configuration, and Guardrail policy management. </li><li>IAM, VPC, Secrets Manager — security and environment best practices for AI service deployments. </li><li>CI/CD for AI services: prompt versioning, agent config deployment pipelines, automated evals, and rollback gates.<br><br></li></ul><strong>Backend & Engineering<br><br></strong><ul><li>Python — async, OOP, clean code; REST API design with FastAPI or Flask. </li><li>MongoDB and DynamoDB — schema design, indexing, querying, and operational monitoring. </li><li>Docker, ECS/Fargate; Git, automated testing, and CI/CD workflows. </li><li>Salesforce integration (APIs, events, data sync) is a strong plus.<br><br></li></ul><strong>✨ Bonus Points If You Have<br><br></strong><ul><li>Knowledge of logistics, food delivery, or real-time operations domains. </li><li>Arabic language NLP or experience building for Arabic-speaking markets. </li><li>Familiarity with open-weight model inference (Ollama, vLLM, HuggingFace Transformers). </li><li>Exposure to multi-modal AI or voice-first interaction design.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<strong>Position Description<br><br></strong>East West Digital (EWD) is seeking a Control & Resources Analyst based in Doha, Qatar. EWD develops and scales AI-driven Software-as-a-Service (SaaS) and Platform solutions for the Energy sector, with a global reach, operating from Doha.<br><br>Reporting directly to the Control & Resources Manager (Financial Controller), this role provides hands-on internal operational and analytical execution across business control, management reporting, resource utilization, and HR processes monitoring. The ideal candidate is an adaptable professional with a background in startups, scale-ups, or small tech companies who is up-to-date with modern digital tools.<br><br><strong>Core Pillars Define This Role<br><br></strong><ul><li>Demonstrated ERP Management Familiarity: Combining practical working knowledge of SAP with lightweight versions of ERP designed for digital startups such as Odoo, Zoho Books, and NetSuite.</li><li>Analytical Tools Expertise (Featuring Excel among others): Proven modeling capabilities across modern analytical tools, with advanced Excel as a central platform to manipulate complex datasets, build flexible templates, and automate recurring reconciliations.</li><li>Exposure to Agentic Tools for Analysis: Practical exposure to agentic AI tools and automated analysis assistants to streamline routine analytical workflows, variance checks, and operational reporting<br><br></li></ul>The analyst will pair solid accounting and budgeting skills with practical ERP navigation, modern analytical tools, and agentic workflows to extract data, reconcile ledgers, track budget variances, support ERP evaluation, and prepare internal reporting packages for the Manager.<br><br><ul><li>Primary mission: Support business control, management reporting, resource utilization, ERP data extraction, and HR process monitoring through accurate analysis and operational execution.</li><li>Key stakeholders: Control & Resources Manager, Operations & Finance, HR, project delivery teams, executive leadership, and corporate reporting stakeholders.</li><li>Employment type: Full-Time<br><br></li></ul><strong>Jobs To Be Done<br><br></strong>The role is accountable for practical operational execution and analysis across accounting, budgeting, resource management, HR operations, reporting support, and process compliance.<br><br><ul><li> Accounting, Budgeting & Operational Execution</li><li>Analytical Tools Modeling & Data Architecture (Excel among others): Build, maintain, and audit analytical models for budget tracking, variance analysis, project utilization, and operational forecasting using modern data tools, with advanced Excel as a central tool (dynamic arrays, XLOOKUP, INDEX/MATCH, Power Query, advanced logic, and nested calculations).</li><li>Agentic Tools & Analysis Automation: Leverage exposure to agentic tools to assist in automated data extraction, preliminary variance checks, and accelerating routine analytical summaries.</li><li>Business & Financial KPIs: Execute data gathering, metric verification, and dashboard maintenance for company performance indicators under the direction of the Control & Resources Manager (Financial Controller).</li><li>Accounting & Ledger Reconciliations: Perform daily and monthly accounting cross-checks, reconciling operational delivery metrics with core accounting records (P&L line items, cost allocations, accruals, and revenue entries).</li><li>Budget Setting, Analysis & Monitoring: Prepare data inputs for annual and periodic budget preparation, track actuals vs. budget variances in structured spreadsheets and analytical dashboards, and assemble preliminary reporting schedules.</li><li>ERP Operations & Data Extraction: Serve as the hands-on day-to-day user for ERP environments; execute financial and operational data extractions, verify transaction codes and entries, run balance/variance reports, and reconcile entries against sub-ledgers across SAP and startup ERP tools.</li><li>Lightweight ERP Support & Evaluation: Provide structured operational user feedback, test feature workflows, and actively contribute to the evaluation and benchmarking of lightweight ERP systems for startups (e.g., Odoo, Zoho Books, NetSuite, Xero)</li><li> Resource Management & HR Operations</li><li>Capacity & Utilization Tracking: Track team capacity, project time logging, and delivery utilization rates across global client initiatives using structured tracking sheets and resource tools.</li><li>HR Process Alignment & Monitoring: Assist the Manager in documenting and monitoring day-to-day HR processes in alignment with corporate guidelines and local Qatar labor regulations.</li><li>Training Planning & Tracking: Maintain the schedule, track employee participation, and monitor completion metrics for company-wide training plans and compliance certifications.</li><li>People Operations Administration: Provide administrative support for onboarding and offboarding workflows, contractor records, and local labor compliance tracking</li><li> Internal Support for Corporate Reporting & Documentation</li><li>Internal Reporting Package Assembly: Support the Control & Resources Manager (Financial Controller) by compiling, formatting, and validating internal operational and ERP datasets utilized by the Manager for corporate reporting.</li><li>Corporate Documentation Repository: Maintain day-to-day filing and audit-ready organization of the centralized corporate contract, policy, and compliance repository.</li><li> Process Architecture & Compliance Support</li><li>SOP Documentation: Draft initial outlines and updates for Standard Operating Procedures (SOPs) covering resource workflows, ERP data entry rules, and operational reconciliations.</li><li>Data Privacy Adherence: Ensure day-to-day compliance with company data protection guidelines (including GDPR and local regulations) across administrative tasks.<br><br></li></ul><strong>Education Requirements<br><br></strong><ul><li>Minimum: Bachelor’s degree in Accounting, Finance, Business Administration, Economics, Operations, or equivalent practical experience.</li><li>Preferred: Certifications or advanced training in accounting, finance, ERP systems, analytics, FP&A, business intelligence, or data tools.</li><li>Licences/Accreditations: Relevant SAP, ERP, Excel, Power BI, Tableau, or accounting accreditations are advantageous where applicable<br><br></li></ul><strong>Experience<br><br></strong>Approximately 5 years of relevant professional experience is expected, with demonstrated hands-on experience already working within Qatar. The candidate should have experience in financial analysis, operational control, ERP navigation, accounting reconciliations, resource tracking, or business operations within startups, scale-ups, small technology companies, SaaS businesses, or similarly agile environments.<br><br><ul><li>Years of experience: Approximately 5 years in finance, operations, business control, resource management, or analytical roles, including practical local Qatar experience.</li><li>Domain exposure: SaaS, technology companies, digital startups, energy-sector platforms, ERP environments, accounting operations, budgeting, and KPI reporting.</li><li>Leadership/ownership: Hands-on ownership of analytical models, reconciliations, reporting schedules, resource tracking, ERP extracts, and operational documentation under managerial guidance.<br><br></li></ul>Skills and Competencies<br><br>Must-haves include advanced analytical tools expertise, ERP management familiarity, accounting and budgeting foundations, local Qatar experience, and full professional English proficiency. Spanish is nice to have.<br><br><strong>Experience & Qualifications<br><br></strong><ul><li>Experience: Approximately 5 years of relevant professional experience, with demonstrated hands-on experience already working within Qatar.</li><li>Analytical Tools Expertise (Key Requirement): Strong proficiency in modern analytical tools, with expert-level command of Microsoft Excel / Google Sheets (advanced formulas, dynamic arrays, XLOOKUP, nested logic, multi-tab models, pivot tables, and Power Query / data cleanup).</li><li>Exposure to Agentic Tools (Key Asset): Demonstrated exposure to agentic tools or AI-assisted analytical workflows, with the ability to apply them to data analysis, variance detection, and reporting automation.</li><li>ERP Management Familiarity (Vital Requirement): Demonstrated hands-on familiarity with ERP management, including practical working knowledge of SAP (financial accounting/controlling modules or S/4HANA) as well as lightweight versions of ERP for digital startups (e.g., Odoo, Zoho Books, NetSuite, Xero); confident in data extraction, report generation, and accounting transaction navigation.</li><li>Startup / Tech Background: Demonstrated experience in financial analysis, operational control, or resource tracking within startups, scale-ups, or small technology companies / SaaS businesses, with comfort operating in agile environments.</li><li>Accounting & Budgeting Foundation: Solid knowledge of fundamental accounting principles (General Ledger, revenue/cost categorization, balance sheet and P&L dynamics, accruals) and practical budgeting experience.</li><li>Analytical Software Familiarity: Experience or working knowledge of BI dashboards (Power BI / Tableau) or modern FP&A software platforms.</li><li>Local Market Familiarity: Sound understanding of local administrative, commercial, and operational practices in Qatar.<br><br></li></ul>Competencies & Languages<br><br><ul><li>English: Full professional working proficiency (written and spoken) — Required.</li><li>Spanish: Professional working proficiency — Nice to have / Optional.</li><li>Tech-Savvy & Adaptable: Quick learner regarding new digital tools, automated workflows, and modern SaaS applications.</li><li>Analytical Rigor: High attention to detail, precision with numerical figures, and structured problem-solving skills.</li><li>Collaboration: Strong team player who communicates clearly and executes tasks efficiently under guidance.<br><br></li></ul><strong>Key Performance Indicators (KPIs)<br><br></strong>Key performance indicators should measure analytical accuracy, ERP reconciliation quality, process reliability, and timely reporting support.<br><br><ul><li>Analytical Modeling Speed & Accuracy: Development of robust, error-free models and dashboards across analytical tools (Excel among others) for budget tracking, variance analysis, and operational reporting. Target: Accurate, reusable models delivered within agreed reporting timelines</li><li>Agentic Tool Application: Effective application of exposure to agentic tools to streamline routine data verification and reporting workflows. Target: Demonstrable efficiency gains in recurring analysis and summary preparation.</li><li>ERP Data Reconciliation: Accuracy and efficiency in extracting, validating, and reconciling ERP financial and accounting data for monthly closings. Target: High reconciliation accuracy with timely issue escalation.</li><li>ERP Evaluation Support: Contribution to testing, feature benchmarking, and data preparation during the evaluation of lightweight ERP tools. Target: Structured feedback and complete test evidence for selected workflows.</li><li>Budget & Variance Tracking: Tracking of budget vs. actuals, variance reporting schedules, and financial KPI dashboards. Target: Up-to-date trackers and dashboards aligned with reporting cadence.</li><li>Resource & HR Process Tracking : Accuracy of resource capacity, project time logs, delivery utilization, and HR operational process tracking. Target: Consistent, high-accuracy operational records.</li><li>Reporting Assembly: Timely assembly of internal reporting datasets for the Control & Resources Manager’s corporate interface reviews. Target: Complete and validated reporting packs delivered on schedule.<br><br></li></ul>Why Join Us?<br><br>East West Digital offers the opportunity to work from Doha on AI-driven SaaS and platform solutions supporting the global energy sector’s digital transformation.<br><br><ul><li>Mission-Driven SaaS in Energy: Work from Doha on AI-driven SaaS and platform solutions powering the global energy sector's digital transformation.</li><li>Enterprise & Agile Systems: Gain valuable experience operating enterprise-grade ERP environments (including SAP) alongside modern, lightweight cloud tools.</li><li>Cutting-Edge Tooling: Leverage modern analytical tools and gain real-world exposure to agentic AI tools within live operational workflows.</li><li>Direct Mentorship & Exposure: Work closely under the Control & Resources Manager (Financial Controller) while interacting with executive leadership.</li><li>International Environment: Join a multicultural, forward-thinking team operating at the intersection of Gulf operations and European standards.<br><br></li></ul><strong>Mobility Information<br><br></strong>Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.<br><br><strong>Job Posting End Date<br><br></strong>noviembre-1-2026
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The incumbent will primarily manage audits and oversight covering the International Subsidiaries portfolio as a member of the Group Internal Audit Function. The role provides independent assurance on the effectiveness of governance , risk management and internal control across the enterprise. This includes the critical responsibility of defining, creating, and continually updating the international subsidiaries audit universe, ensuring it accurately reflects the organization's evolving risks, structure and activities of the International Subsidiaries. It also supports the strategic implementation and integration of advanced data analytics tools and continuous auditing techniques across the audit function to enhance efficiency and real-time risk monitoring. This role requires full compliance with the GIAD Group Audit Manual, IIA standards, and all relevant local regulations and industry audit standards. As a member of the Group Internal Audit Function, this role ensures risks related to the international subsidiaries are effectively integrated into the overall audit strategy and contributes to strengthening the organization's resilience against evolving threats.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial:</p><br><p>- Contribute to the development and execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and helps safeguard critical assets, data, and enhance financial integrity across international subsidiaries operations that underpin the organization's financial operations and shareholder value.</p><br><p>- Assist in identifying significant risks related to international subsidiaries that could lead to financial loss, operational disruption, or reputational damage, providing actionable recommendations to mitigate these risks.</p><br><p>- Assess the efficiency and effectiveness of Subsidiaries investments and operations -related processes.</p><br><p>- Implements KPIs and best practices for the international audit function.</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent</p><br><p>B. Customer (Internal & External): </p><br><p>- Build and maintain strong, independent, and collaborative relationships with relevant business and support function staff and stakeholders across the Group.</p><br><p>- Communicate complex audit findings, risk assessments, and recommendations to the SVP, EVP, GCAE and other senior stakeholders.</p><br><p>- Provide advisory services to subsidiaries management & the Audit Committee members, Subsidiary Head of Audit and business leaders as directed by the SVP and EVP on matters of subsidiaries governance, internal control and risk management.</p><br><p>- To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required</p><br><p>- Coordinate effectively with external auditors, international business consultants, and regulatory bodies on assurance activities.</p><br><p>- Coordinate with and provide support to other GIAD International teams where needed and as per EVP – International Audit and GCAE instructions.</p><br><p>C. Internal (Processes, Products, Regulatory): </p><br><p>- Team lead audit engagements for the International Subsidiaries Audit portfolio, including the evaluation of the adequacy and effectiveness of the internal controls, risk management processes, and governance frameworks within international subsidiaries, identify and report on key risks, control weaknesses, and operational inefficiencies specific to international subsidiaries and providing actionable recommendations for improvement. All audit activities must be conducted in full compliance with the GIAD Group Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant audit standards. Contribute in liaison with Heads of Audit in International Subsidiaries to the building of effective Internal Audit capabilities by reviewing its annual audit plan, risk assessment, audit universe coverage, and provide feedback advisory specially on high-risk areas as well as ensure alignment with GIAD standards.</p><br><p>- Engagements: On-the ground manager, responsible for executing the audit engagements and ensuring own and teamwork is performed efficiently and effectively and meets GIAD quality standards.</p><br><p>- Planning phase: conducts detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks.</p><br><p>- Fieldwork phase: Manage and conduct the day-to-day audit activities, prepare progress updates and interim meetings with the auditees, review working papers for accuracy and provide real-time coaching to the audit team. </p><br><p>- Reporting phase: Draft clear and concise draft and final audit reports, ensure audit issues and recommendations are supported by solid evidence, Present audit findings to the auditees to obtain management actions.</p><br><p>- Issue Follow up Phase: Assist the SVP in monitoring the status of open audit issues and management actions. Periodically discuss with management the status of open issues and action and timely identify potential delays and find solutions. Ensure issue closure validation is conducted in accordance with the latest audit methodology. </p><br><p>- Ensure timely and accurate preparation of audit file closure procedures in accordance with the latest audit methodology and standards.</p><br><p>- Collaborate with peers to achieve full coverage of international subsidiaries, support, control and risk functions in the organization.</p><br><p>- Manage a portfolio of complex international subsidiaries audits, assessing the design and operating effectiveness of controls against industry best practices and regulatory requirements.</p><br><p>- Assess the adequacy and effectiveness of the organization's frameworks (e.g. COSO,Basel), and governance structures.</p><br><p>- Identify and report on control weaknesses, , and operational inefficiencies within international subsidiaries environments, providing technically sound and actionable recommendations.</p><br><p>- Ensure the consistent application of audit methodologies, tools, and best practices across all international subsidiaries audit engagements. Continuously refine and update the audit universe by identifying new risks, regulations and business lines ensuring comprehensive and relevant audit coverage.</p><br><p>- Support the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis. Drive the implementation and maturation of continuous auditing capabilities to provide real-time assurance and insights.</p><br><p>D. Learning & Knowledge: </p><br><p>- Support the development of junior team members in a highly specialized team of international audit professionals, fostering expertise in emerging risks e.g., climate change and ESG, AI, blockchain), and data analytics.</p><br><p>- Contribute to setting clear performance objectives during audit engagements and provide constructive feedback to team members.</p><br><p>- Stay abreast of international business trends, evolving global threats, and new technologies to proactively identify emerging risks and adapt audit strategies. This includes actively fostering practical skills in data analytics and continuous auditing techniques within the audit division.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>- Escalate unresolved grievances or conflicts with team members to the SVP and EVP for resolution.</p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities:</p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p>- Ensure the International Subsidiaries Audit and Oversight function operates in full compliance with all applicable global regulations, data privacy laws (e.g., GDPR, CCPA), Internal control frameworks, and industry standards relevant to the organization's operations.</p><br><p>- This includes strict adherence to the GIAD Group Audit Manual, the IIA Standards, and specific local regulatory requirements.</p><br><p>- Provide insights from audit findings to the EVP to contribute to the enhancement of the organization's enterprise-wide risk management framework.</p><br><p>- Ensure international subsidiaries audit engagements incorporate relevant regulatory compliance requirements and address inherent related compliance risks.</p><br><p>- Contribute to strengthening the organization's overall internal control, governance, and risk management culture.</p><br><p>F. Other:</p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration, or a related field. Master’s is preferred.</p><br><p>- At least 12 years of progressive experience in internal audit, compliance, or a related field overseeing audits within the international domain, preferably within a highly rated international bank.</p><br><p>- Certifications: Certified Internal Auditor (CIA) is mandatory. Additional certifications such as CISA (Certified Information System Auditor), CPA (Certified Public Accountant), or relevant certifications are highly desirable.</p><br><p>- Technical Skills: Strong understanding of audit methodologies, governance principles, and internal control frameworks; proven expertise in auditing complex global environments, including internal control systems across diverse jurisdictions; strong knowledge of international financial reporting standards (e.g., IFRS) and varying regulatory landscapes; proficiency in audit management software and data analytics tools; familiarity with geopolitical and cross-cultural business dynamics.</p><br><p>- Soft Skills: Exceptional analytical, critical thinking, and problem-solving abilities with a strong technical aptitude; superior verbal and written communication skills, with the ability to translate complex technical issues into understandable business risks for diverse audiences; strong leadership, coaching, and team-building skills for a specialized technical team; high level of integrity, objectivity, and professional scepticism; excellent interpersonal and influencing skills, with the ability to effectively challenge business leaders; demonstrated ability to work independently and collaboratively as part of the Internal Audit Management Team.</p><br><p>- Excellent oral and written communication skills (including report writing) in English and Arabic (preferred).</p><br><p>- Good interpersonal and presentation skills.</p><br><p>- Understanding of the relevant laws, regulations, and practices. </p><br><p>- Ability to make decisions and follow through with initiatives. </p><br><p>- Personal integrity and self-management.</p><br><p>- Planning, organizing, and analytical ability.</p><br><p>- Results oriented.</p><br><p>- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management</p><br> <br> <br> </div>
Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Le Méridien puise son inspiration dans l'époque des voyages glamour, célébrant chaque culture par le prisme d'un esprit épicurien résolument européen. Notre clientèle est curieuse et créative. Cosmopolite et avide de culture, elle apprécie les échanges et elle aime ralentir le rythme pour savourer pleinement l'endroit où elle se trouve. Nous offrons un service à la fois chic et authentique, vraiment inoubliable grâce à des expériences qui incitent à profiter des plus beaux moments de la vie. Nous recherchons des personnes curieuses et créatives pour rejoindre notre équipe. Si vous aimez nouer des liens avec des clients partageant le même état d'esprit et avez à cœur de créer des expériences inoubliables, nous vous invitons à découvrir les offres d'emploi chez Le Méridien. En rejoignant Le Méridien, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.
Saipem is hiring!<br><br>Saipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into business lines: Asset Based Services, Drilling, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions. Always oriented towards technological innovation, the company’s purpose is “Engineering for a sustainable future”. As such Saipem is committed to supporting its clients on the energy transition pathway towards Net Zero, with increasingly digital means, technologies and processes geared for environmental sustainability. Listed on the Milan Stock Exchange, it is present in more than 50 countries around the world and employs about 30,000 people of over 130 nationalities.<br><br>Purpose Of The Position<br><br>As Piping Flexibility Engineer, you will respond to the Piping and Layout Manager and be part of Saipem Qatar within Engineering Fixed Facilities Department.<br><br>How can you support us? Here below your responsibilities:<br><br>Mission.<br><br>Coordinate technical activities performed inside or outside Saipem Ensure good stress analysis design of piping networks both at technical and cost level in all project stage, either proposal, FEED or EPC up to site management of the piping material Issue material requisition (technical supply specification) and perform Technical Bid Evaluation for piping supports components Refer to project Piping and Layout Lead for project activities, to piping flexibility team leader and to Layout and Piping dept for technical solution and improvement<br><br>Tasks.<br><br>The Engineer executes the activities within his area of responsibility, ensuring the compliance with the QA/QC and HSE requirements<br><br>Tasks Include<br><br>▪ Execute the activities within own area of responsibility, ensuring the compliance with the QA/QC and HSE requirements A-Development Technology know-how and Commercial support ▪ Provide technical support B-Feasibility ▪ Provide technical support C-Bidding phase / Commercial proposal development ▪ Analyse and understand Tender documentation ▪ Perform preliminary calculations of critical piping networks ▪ Issue of Purchase Requisition for Market Investigation and perform technical bid comparison ▪ Elaborate Piping Mechanical Quantity (quantity to be installed) and Piping Budget Quantity (quantity to be purchased) ▪ Support to define engineering hours D-Project Execution ▪ Set-up of software to be used ▪ Be responsible for the quality, respect of budget and respect of project schedule for piping flexibility analysis tasks ▪ Review the Client technical documentation and requirements ▪ Be responsible for the design of all piping supports components ▪ Issue project Stress analysis and Piping Support specification ▪ Identify critical lines (to be added in project line list or dedicated critical line list) ▪ Perform calculations of critical piping networks ▪ Issue loads to allow the design of pipe-rack and foundations ▪ Issue technical specification for requisition of all piping support components ▪ Issue technical bid evaluation for all piping supports components offers ▪ Review and approve vendors documents ▪ Plan Purchase Requisition issue according to project schedule, managing the whole cycle including Material Requisition (by Piping Material Engineer), Technical Enquiry Package, Purchase Requisition, Technical Bid Evaluation (by Piping Material Engineer) ▪ Issue Purchase Requisition ▪ Attach technical docs into SAP ▪ Maintain project technical files and update Company standards ▪ Review activities/deliverable produced by engineering subcontractors ▪ Check the isometrics for construction of critical lines▪ Capitalize piping flexibility activities performed during the project ▪ Perform piping support material feasibility E-Construction and start-up ▪ Provide technical support ▪ Assist, when necessary, engineering adjustment on site F-Home Office activities ▪ When coordinate, provide input to discipline leads and other Piping Flexibility Engineers to harmonize design and methodologies ▪ Provide support to projects and procurements to solve non standards problems ▪ Define the modification of department workflow and technical standards ▪ Participate to the modification of company workflow and technical standards ▪ Collect project feedbacks for continuous improvement implementation (Lesson Learned) ▪ Participate to vendor and outsourcing qualification ▪ Participate to project/company procurement strategy (Purchasing team) ▪ Develop and scout tools for design activities enhancemen<br><br>What are we looking for?<br><br>Education: Diploma or Degree in Piping, Offshore, or Pipeline Engineering (or equivalent). Background: Minimum 8 years of offshore experience, with at least 3 years in a supervisory role. Languages: Strong communication skills in English.<br><br>Technical Skills / Knowledge With<br><br>Offshore experience is a must EPC Experience Company Processes and Procedures Project Management Tools & Methodologies In-depth knowledge of DNV-ST-F101, API standards, and other relevant international codes. Familiarity with QE LNG project specifications and offshore operating practices highly preferred.<br><br>IT Skills<br><br>Office package (including Microsoft Project) Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook) Advanced Microsoft Excel skills<br><br>What Can We Offer To You<br><br>Permanent Contract - Project-based position Corporate Benefits: We offer a comprehensive benefits package Working Hours: 45 hours weekly (9 hours x 5 days) Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals. Location: Doha, Qatar<br><br>Additional Information<br><br>We support your development! Do you feel you might not fit this role perfectly? If you think you can contribute to our business development in the future, don’t hesitate to apply anyway through our spontaneous application form!<br><br>We embrace diversity! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.<br><br>Safety and Sustainability matter to us! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.<br><br>Find out more on our career page here<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16).
Additional Information<br><br>Job Number 26118585<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop). Communications production needs to key personnel. Produces production prep list. Assists in developing daily and seasonal menu items. Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department). Assists in estimating daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.<br><br>Leading Kitchen Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Assumes duties of the Sous Chef in his/her absence. Assists Chef in daily line up and conducts in his/her absence.<br><br>Establishing and Maintaining Kitchen Goals<br><br> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26119109<br><br>Job Category Human Resources<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Recruitment and Hiring Process<br><br> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selection process. Provides subject matter expertise to property managers regarding selection procedures. Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. Performs quality control on candidate identification/selection.<br><br>Administering And Educating Employee Benefits<br><br> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Prepares, audits and distributes unemployment claim activity reports to property management. Attends unemployment hearings and ensures property is properly represented. Ensures that department has the available resources on hand to administer employee.<br><br>Managing Employee Development<br><br> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br>Maintaining Employee Relations<br><br> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position.<br><br>Managing Legal and Compliance Practices<br><br> Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Ensures medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.