Git Jobs in Qatar
11570 Jobs Found
Qatar - Lusail
???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Qatar - Lusail
???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Qatar - Doha
Job Description<br><br>The Project Coordinator provides comprehensive support to project delivery activities by assisting senior project managers in planning, tracking, reporting, and execution of projects. The role ensures adherence to agreed scope, timelines, quality standards, and governance processes while managing assigned small‑scale projects independently.<br><br>Responsibilities<br><br> Quality Assurance test experience in the past: Familiar with Test scripts preparation and executing Testing, raising Bugs and reporting to Vendor for fixing Being able to write procedures, prepare Training materials for a new system Training experience High-level knowledge of Demand Management, resource and capacity planning process Preparing Management regular reports Strong Excel skills, fluency with basic formulas, being able to build Pivots Preparing executive summaries, presentations/status reports and management Dashboards Ensure all project-related documents (plans, status reports, and logs. Etc.) are accurately prepared, updated, and maintained. Assist senior project managers for day-to-day activities Manage small sized Projects Contribute to process improvements and standardization efforts within the Projects Department. <br><br>Qualifications<br><br>Desired Educational Background: Bachelor’s degree in business administration, Information Systems, Project Management, or a related discipline<br><br>Language Requirement: English (Filipino is preferred)<br><br>Desired Experience: 3+ years of experience in project coordination, PMO, or project support role<br><br>Job Specific Skills<br><br>Project Coordination & Execution<br><br> Project & Portfolio Management Tools Quality Assurance & Testing Support Reporting & Executive Communication Data Analysis & Office Tools Documentation & Knowledge Management Training & System Management Demand, Resource & Capacity Support Process Improvement & PMO Support Vendor & stakeholder Coordination <br><br>Competencies<br><br>Technical<br><br> Project & Delivery Management Project & Portfolio Management Tools Quality Assurance & Testing Demand, Resource & Capacity Management Reporting & Management Information Data & Productivity Tools Documentation, Procedures & Knowledge Management Training & User Enablement Process Improvement & Standardization <br><br>Behavioral<br><br> Communication & Stakeholder Engagement Organization & Time Management Problem Solving & Critical Thinking Accountability & Ownership Collaboration & Teamwork Adaptability & Learning Agility Quality & Results Orientation Customer & Service Focus Process Discipline & Improvement Mindset <br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Qatar - Doha
Job Description<br><br>The Project Coordinator provides comprehensive support to project delivery activities by assisting senior project managers in planning, tracking, reporting, and execution of projects. The role ensures adherence to agreed scope, timelines, quality standards, and governance processes while managing assigned small‑scale projects independently.<br><br>Responsibilities<br><br> Quality Assurance test experience in the past: Familiar with Test scripts preparation and executing Testing, raising Bugs and reporting to Vendor for fixing Being able to write procedures, prepare Training materials for a new system Training experience High-level knowledge of Demand Management, resource and capacity planning process Preparing Management regular reports Strong Excel skills, fluency with basic formulas, being able to build Pivots Preparing executive summaries, presentations/status reports and management Dashboards Ensure all project-related documents (plans, status reports, and logs. Etc.) are accurately prepared, updated, and maintained. Assist senior project managers for day-to-day activities Manage small sized Projects Contribute to process improvements and standardization efforts within the Projects Department. <br><br>Qualifications<br><br>Desired Educational Background: Bachelor’s degree in business administration, Information Systems, Project Management, or a related discipline<br><br>Language Requirement: English (Filipino is preferred)<br><br>Desired Experience: 3+ years of experience in project coordination, PMO, or project support role<br><br>Job Specific Skills<br><br>Project Coordination & Execution<br><br> Project & Portfolio Management Tools Quality Assurance & Testing Support Reporting & Executive Communication Data Analysis & Office Tools Documentation & Knowledge Management Training & System Management Demand, Resource & Capacity Support Process Improvement & PMO Support Vendor & stakeholder Coordination <br><br>Competencies<br><br>Technical<br><br> Project & Delivery Management Project & Portfolio Management Tools Quality Assurance & Testing Demand, Resource & Capacity Management Reporting & Management Information Data & Productivity Tools Documentation, Procedures & Knowledge Management Training & User Enablement Process Improvement & Standardization <br><br>Behavioral<br><br> Communication & Stakeholder Engagement Organization & Time Management Problem Solving & Critical Thinking Accountability & Ownership Collaboration & Teamwork Adaptability & Learning Agility Quality & Results Orientation Customer & Service Focus Process Discipline & Improvement Mindset <br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Qatar - Doha
The AI-powered OS for beauty, <br>wellness and self-care<br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br> <br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br> <br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br>Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.<br> <br>Reporting directly to the Business Development Team Lead (GCC), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. <br> <br>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.<br> <br>What you will be doing<br>KPIs - Consistently achieve sales targets<br>Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business<br>Selling - Present, promote and sell products and services through product demos to prospective and existing partners<br>Sales Cycle - Managing the entire sales process from prospecting to close<br>Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals<br>Collaboration - Work closely with other departments to ensure a seamless partner experience<br>Market Trends - Provide feedback about ongoing trends in the industry<br>Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM<br>Business Partnering - Serve as a lead point of contact for partners on all commercial activities<br><br><br>What we are looking for<br>Experience - Minimum 2 years of solid B2B sales with a track record of success<br>Industry - Saa S, online marketplaces, or payment platforms is highly desirable<br>Relationship Building - You are a true hunter and relationship builder<br>Organised - You can multitask, prioritise and manage time effectively<br>Curiosity - You are naturally curious and have a desire to continually grow and develop<br>Languages - Fluent in Arabic and English<br><br><br> <br>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. <br>Interview Process<br>Screen Call - Video-call with a member from the Talent Team (30m)<br>Skills & Experience - Video interview with Hiring Manager (45m)<br>Presentation - Video interview with Hiring Team (75m)<br><br><br> <br>We aim to finalise the entire interview process and deliver feedback within 2 weeks.<br> <br>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.<br><br>Inclusive workforce <br> <br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br> <br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br> <br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br> <br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Qatar - Doha
The AI-powered OS for beauty, <br>wellness and self-care<br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br> <br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br> <br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br>Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.<br> <br>Reporting directly to the Business Development Team Lead (GCC), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. <br> <br>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.<br> <br>What you will be doing<br>KPIs - Consistently achieve sales targets<br>Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business<br>Selling - Present, promote and sell products and services through product demos to prospective and existing partners<br>Sales Cycle - Managing the entire sales process from prospecting to close<br>Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals<br>Collaboration - Work closely with other departments to ensure a seamless partner experience<br>Market Trends - Provide feedback about ongoing trends in the industry<br>Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM<br>Business Partnering - Serve as a lead point of contact for partners on all commercial activities<br><br><br>What we are looking for<br>Experience - Minimum 2 years of solid B2B sales with a track record of success<br>Industry - Saa S, online marketplaces, or payment platforms is highly desirable<br>Relationship Building - You are a true hunter and relationship builder<br>Organised - You can multitask, prioritise and manage time effectively<br>Curiosity - You are naturally curious and have a desire to continually grow and develop<br>Languages - Fluent in Arabic and English<br><br><br> <br>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. <br>Interview Process<br>Screen Call - Video-call with a member from the Talent Team (30m)<br>Skills & Experience - Video interview with Hiring Manager (45m)<br>Presentation - Video interview with Hiring Team (75m)<br><br><br> <br>We aim to finalise the entire interview process and deliver feedback within 2 weeks.<br> <br>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.<br><br>Inclusive workforce <br> <br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br> <br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br> <br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br> <br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Qatar - Doha
The AI-powered OS for beauty, <br>wellness and self-care<br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br> <br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br> <br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br>Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.<br> <br>Reporting directly to the Business Development Team Lead (GCC), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. <br> <br>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.<br> <br>What you will be doing<br>KPIs - Consistently achieve sales targets<br>Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business<br>Selling - Present, promote and sell products and services through product demos to prospective and existing partners<br>Sales Cycle - Managing the entire sales process from prospecting to close<br>Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals<br>Collaboration - Work closely with other departments to ensure a seamless partner experience<br>Market Trends - Provide feedback about ongoing trends in the industry<br>Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM<br>Business Partnering - Serve as a lead point of contact for partners on all commercial activities<br><br><br>What we are looking for<br>Experience - Minimum 2 years of solid B2B sales with a track record of success<br>Industry - Saa S, online marketplaces, or payment platforms is highly desirable<br>Relationship Building - You are a true hunter and relationship builder<br>Organised - You can multitask, prioritise and manage time effectively<br>Curiosity - You are naturally curious and have a desire to continually grow and develop<br>Languages - Fluent in Arabic and English<br><br><br> <br>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. <br>Interview Process<br>Screen Call - Video-call with a member from the Talent Team (30m)<br>Skills & Experience - Video interview with Hiring Manager (45m)<br>Presentation - Video interview with Hiring Team (75m)<br><br><br> <br>We aim to finalise the entire interview process and deliver feedback within 2 weeks.<br> <br>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.<br><br>Inclusive workforce <br> <br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br> <br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br> <br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br> <br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Qatar - Doha
Job Description<br><br>The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
Qatar - Doha
Key Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and Service Now for asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. 10. Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference. 12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. 13. Followed ITIL practices for incident, problem, and service request management in corporate environments.
Confidential
Qatar - Qatar
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Shape the future of technology-enabled business transformation. Join Capco in Doha and help clients turn complex business challenges into practical, high-impact solutions by delivering clear requirements, improving processes, and supporting successful technology initiatives.</p><p>The Role</p><p>As an IT Business Analyst, you will support IT demand management by analysing business needs, documenting requirements, and enabling the successful delivery of IT4IT initiatives. Working closely with business and technology stakeholders, you will help prioritise demand, improve processes, and ensure solutions are aligned with business objectives.</p><p>What You ll Do</p><ul><li>Gather, analyse, and document business and functional requirements across IT initiatives.</li><li>Analyse current and future-state business processes, producing process maps and supporting documentation.</li><li>Facilitate stakeholder workshops and support business case development and demand prioritisation.</li><li>Maintain the demand backlog, ensuring requirements remain accurate, prioritised, and up to date.</li><li>Support technology delivery teams by providing clear analysis and ensuring solutions meet business needs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For</p><ul><li>At least 3 years' experience working as a Business Analyst within technology or change programmes.</li><li>Demonstrated experience gathering, documenting, and validating business and functional requirements.</li><li>Strong analytical, problem-solving, and documentation skills with excellent attention to detail.</li><li>Experience supporting technology delivery throughout the project lifecycle while working with diverse stakeholders.</li><li>Excellent communication and facilitation skills with the ability to build effective working relationships.</li></ul><p>Bonus Points For</p><ul><li>PMI Professional in Business Analysis (PMI-PBA) certification.</li><li>Experience with ServiceNow Strategic Portfolio Management (SPM).</li><li>Experience supporting IT demand management or IT4IT environments.</li><li>Knowledge of Agile delivery methodologies.</li><li>Experience working within consulting or large enterprise transformation programmes.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p>The <b>On-Site IT Support Engineer</b> will be responsible for providing hands-on technical support to users at the assigned location. The role includes troubleshooting hardware, software, network, and peripheral issues; installing and configuring devices; performing system imaging and upgrades; and ensuring IT equipment remains operational and properly maintained.<br></p><br><p>The engineer will also manage IT assets throughout their lifecycle, update support tickets with complete technical details, assist during meetings and events, and coordinate with Helpdesk and infrastructure teams to resolve escalated issues within agreed service levels.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in desktop support, field support, or on-site IT support.<br>Hands-on experience in hardware troubleshooting, component replacement, device imaging, software installation, and system configuration.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and common desktop applications.<br>Experience in IT asset inventory, device allocation, repairs, replacements, and lifecycle management.<br>Familiarity with ITSM or ticketing systems and SLA-based support processes.<br>Ability to troubleshoot desktops, laptops, printers, mobile devices, peripherals, and connectivity issues.<br><b>CompTIA A+ or equivalent technical certification</b> is an advantage.<br>Strong customer-service, communication, documentation, and problem-solving skills.<br>Proficiency in <b>Arabic and English</b> is preferred.<br>Willingness to work rotational shifts, including weekends and public holidays.<br></span><br> </div>
Qatar - Doha
Position Title:IT Application Security Specialist Department:Information Security / Cybersecurity<br>Job Purpose:The Application Security Architect is responsible for designing, implementing, and governing application security across enterprise systems, ensuring that all applications are secure by design and compliant with organizational and regulatory requirements.<br>The role focuses on integrating security into the Software Development Lifecycle (SDLC), driving Dev Sec Ops practices, and establishing secure architecture standards across cloud, on-premises, and hybrid environments.<br>Key Responsibilities:1. Application Security Strategy Develop and maintain the enterprise Application Security program Define and implement secure-by-design principles across all applications Establish and monitor key security metrics (e.g., vulnerability reduction, remediation timelines) Continuously improve application security maturity<br>2. Security Architecture & Design Design and review secure architectures for applications, APIs, and microservices Lead threat modeling activities (e.g., STRIDE methodology) Define and enforce security design patterns, including authentication, encryption, and data protection Participate in architecture governance and review forums<br>3. Dev Sec Ops & Secure SDLCIntegrate security controls into CI/CD pipelines Implement and manage application security testing tools (SAST, DAST, SCA) Establish secure coding standards aligned with OWASP Top 10Automate security validation and enforcement across development pipelines<br>4. Cloud Security Design and implement secure cloud architectures across AWS and/or Azure environments Enforce Identity and Access Management (IAM) and Zero Trust principles Secure containerized environments (Kubernetes / Open Shift) Ensure effective monitoring, logging, and threat detection in cloud platforms<br>5. Security Testing & Assurance Coordinate vulnerability assessments, penetration testing, and application security reviews Ensure timely remediation and closure of identified vulnerabilities Validate security controls through regular testing and simulation exercises<br>6. Security Operations Integration Collaborate with SOC teams to enhance monitoring and incident response capabilities Support SIEM use case development and optimization Analyze security trends and proactively identify emerging risks<br>7. Governance, Risk & Compliance Ensure adherence to security standards and regulatory requirements, including:PCI DSSSWIFT CSPISO 27001Support internal and external audits and regulatory assessments Develop and maintain security policies, standards, and procedures<br>8. Stakeholder Engagement & Awareness Provide security guidance to development, Dev Ops, and architecture teams Conduct training and awareness sessions on secure coding practices Act as a trusted advisor on application security matters<br>Qualifications & Experience:Bachelor’s degree in computer science, Cybersecurity, Software Engineering, or a related field Minimum 8–12 years of experience in cybersecurity, with strong focus on:Application Security Dev Sec Ops Cloud Security Experience in the banking or financial services sector preferred<br>Required Skills & Competencies:Technical Skills:Strong knowledge of:OWASP Top 10 and secure coding practices Secure SDLC and threat modeling techniques API and web application security Experience with application security tools:SAST, DAST, and SCA platforms Proficiency in cloud security (AWS / Azure) Knowledge of container security (Kubernetes / Open Shift) Familiarity with SIEM, vulnerability management, and security monitoring<br>Behavioral Competencies:Strong analytical and problem-solving skills Effective communication and stakeholder management Ability to influence cross-functional teams Strong attention to detail and risk awareness<br>Professional Certifications:Required (Minimum 2):CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) CISM or CRISC<br>Preferred:CEH (Certified Ethical Hacker) Microsoft Azure Security Engineer (AZ-500) or AWS Security Specialty OSCP (Offensive Security Certified Professional)<br>Additional Information:This role requires close collaboration with development, infrastructure, and security teams The position involves both strategic planning and hands-on technical contributions Experience in regulated environments is highly desirable
Qatar - Doha
Position Title:IT Application Security Specialist Department:Information Security / Cybersecurity<br>Job Purpose:The Application Security Architect is responsible for designing, implementing, and governing application security across enterprise systems, ensuring that all applications are secure by design and compliant with organizational and regulatory requirements.<br>The role focuses on integrating security into the Software Development Lifecycle (SDLC), driving Dev Sec Ops practices, and establishing secure architecture standards across cloud, on-premises, and hybrid environments.<br>Key Responsibilities:1. Application Security Strategy Develop and maintain the enterprise Application Security program Define and implement secure-by-design principles across all applications Establish and monitor key security metrics (e.g., vulnerability reduction, remediation timelines) Continuously improve application security maturity<br>2. Security Architecture & Design Design and review secure architectures for applications, APIs, and microservices Lead threat modeling activities (e.g., STRIDE methodology) Define and enforce security design patterns, including authentication, encryption, and data protection Participate in architecture governance and review forums<br>3. Dev Sec Ops & Secure SDLCIntegrate security controls into CI/CD pipelines Implement and manage application security testing tools (SAST, DAST, SCA) Establish secure coding standards aligned with OWASP Top 10Automate security validation and enforcement across development pipelines<br>4. Cloud Security Design and implement secure cloud architectures across AWS and/or Azure environments Enforce Identity and Access Management (IAM) and Zero Trust principles Secure containerized environments (Kubernetes / Open Shift) Ensure effective monitoring, logging, and threat detection in cloud platforms<br>5. Security Testing & Assurance Coordinate vulnerability assessments, penetration testing, and application security reviews Ensure timely remediation and closure of identified vulnerabilities Validate security controls through regular testing and simulation exercises<br>6. Security Operations Integration Collaborate with SOC teams to enhance monitoring and incident response capabilities Support SIEM use case development and optimization Analyze security trends and proactively identify emerging risks<br>7. Governance, Risk & Compliance Ensure adherence to security standards and regulatory requirements, including:PCI DSSSWIFT CSPISO 27001Support internal and external audits and regulatory assessments Develop and maintain security policies, standards, and procedures<br>8. Stakeholder Engagement & Awareness Provide security guidance to development, Dev Ops, and architecture teams Conduct training and awareness sessions on secure coding practices Act as a trusted advisor on application security matters<br>Qualifications & Experience:Bachelor’s degree in computer science, Cybersecurity, Software Engineering, or a related field Minimum 8–12 years of experience in cybersecurity, with strong focus on:Application Security Dev Sec Ops Cloud Security Experience in the banking or financial services sector preferred<br>Required Skills & Competencies:Technical Skills:Strong knowledge of:OWASP Top 10 and secure coding practices Secure SDLC and threat modeling techniques API and web application security Experience with application security tools:SAST, DAST, and SCA platforms Proficiency in cloud security (AWS / Azure) Knowledge of container security (Kubernetes / Open Shift) Familiarity with SIEM, vulnerability management, and security monitoring<br>Behavioral Competencies:Strong analytical and problem-solving skills Effective communication and stakeholder management Ability to influence cross-functional teams Strong attention to detail and risk awareness<br>Professional Certifications:Required (Minimum 2):CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) CISM or CRISC<br>Preferred:CEH (Certified Ethical Hacker) Microsoft Azure Security Engineer (AZ-500) or AWS Security Specialty OSCP (Offensive Security Certified Professional)<br>Additional Information:This role requires close collaboration with development, infrastructure, and security teams The position involves both strategic planning and hands-on technical contributions Experience in regulated environments is highly desirable
Confidential
Qatar
<h2 class="h5">Job description</h2>
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<p><b>Job Summary</b></p><p>We are seeking a reliable and customer-focused <b>IT Assistant</b> to provide day-to-day technical support to employees and assist with the maintenance of IT equipment and systems. The ideal candidate will have 2–3 years of experience in an IT support role, good troubleshooting skills, and the ability to assist users with common hardware, software, and connectivity issues.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Provide first-level technical support for desktops, laptops, printers, and mobile devices.</li><li>Troubleshoot basic hardware, software, email, and network connectivity issues.</li><li>Assist users with password resets, account access, and Microsoft Office applications.</li><li>Set up and configure computers, printers, and other IT equipment.</li><li>Support employee onboarding and offboarding by preparing devices and user accounts.</li><li>Escalate complex technical issues to senior IT personnel or external vendors when required.</li><li>Maintain records of IT assets and support requests.</li><li>Assist in ensuring IT equipment is functioning properly and report any recurring issues.</li><li>Provide timely and professional support to end users.</li></ul><p><br></p><p><b>Requirements</b></p><ul><li>Minimum 2–3 years of experience in an IT Support, IT Assistant, Help Desk, or similar role.</li><li>Basic knowledge of Windows operating systems and Microsoft Office/Microsoft 365.</li><li>Familiarity with troubleshooting PCs, laptops, printers, and common software issues.</li><li>Basic understanding of networking concepts such as Wi-Fi, internet connectivity, and shared folders.</li><li>Good communication and customer service skills.</li><li>Ability to manage multiple support requests and prioritize tasks effectively.</li><li>Willingness to learn and develop technical skills.</li></ul><p><br></p><p><b>Preferred Qualifications</b></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Experience using an IT ticketing system is an advantage.</li><li>Basic knowledge of Active Directory and user account administration is a plus.</li></ul><p><br></p><p><i>*Only qualified candidates will be contacted</i></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>A positive and service-oriented attitude.</p><p>Strong problem-solving and troubleshooting skills.</p><p>Dependable and organized approach to work.</p><p>Ability to work well both independently and as part of a team</p></div>
Qatar - Doha
We're Hiring! Multiple IT Specialist & Project Management Roles for the Banking Sector based in Qatar.<br>We're looking for experienced banking technology and project management professionals to join us in Doha. If you have a strong background in AML, Treasury, Core Banking, or Fraud Solutions, we'd love to hear from you.<br>Project Manager - AML/Treasury: Lead end-to-end AML and Treasury projects, from transaction monitoring and sanctions screening to liquidity reporting. 8+ years' PM experience in banking required.<br>Project Manager - Core Banking: Drive implementation, migration, and upgrade projects for Core Banking platforms (Temenos, Finacle etc.). 10+ years' experience, with 3 to 5 years on Core Banking projects.<br>IT Project Manager - Fraud Solution Implementation: Deliver Fraud/AML technology solutions in a banking context. 8–10 years of experience as IT Project Manager including 5+ years of experience in fraud/AML/financial crime prevention. PMP/PRINCE2 is required.<br>IT Developer - (Core Banking & Regulatory Reporting) Strong technical expertise in PL/SQL, Oracle Forms & Reports, ETL and Business Objects skills, with 5+ years of experience in regulatory reporting.<br>System Specialist - (Anti Money Laundering): Support and enhance AML and Treasury applications, with exposure to platforms like Kondor, Net Reveal and Kiya. Minimum 3 to 5 years' hands-on banking IT experience is required.<br>What we're looking for across these roles:<br>Bachelor’s Degree in Information Technology, Science or Engineering. Proven experience in regulated banking environments. Strong stakeholder and vendor management skills. PMP/PRINCE2 certification (for Project Manager roles) is a plus. Familiarity with FATF/Basel regulatory frameworks. Prior GCC/Qatar market experience is highly preferred.<br>Interested or know someone who fits? Please apply and upload your CV.
Qatar - Doha
We're Hiring! Multiple IT Specialist & Project Management Roles for the Banking Sector based in Qatar.<br>We're looking for experienced banking technology and project management professionals to join us in Doha. If you have a strong background in AML, Treasury, Core Banking, or Fraud Solutions, we'd love to hear from you.<br>Project Manager - AML/Treasury: Lead end-to-end AML and Treasury projects, from transaction monitoring and sanctions screening to liquidity reporting. 8+ years' PM experience in banking required.<br>Project Manager - Core Banking: Drive implementation, migration, and upgrade projects for Core Banking platforms (Temenos, Finacle etc.). 10+ years' experience, with 3 to 5 years on Core Banking projects.<br>IT Project Manager - Fraud Solution Implementation: Deliver Fraud/AML technology solutions in a banking context. 8–10 years of experience as IT Project Manager including 5+ years of experience in fraud/AML/financial crime prevention. PMP/PRINCE2 is required.<br>IT Developer - (Core Banking & Regulatory Reporting) Strong technical expertise in PL/SQL, Oracle Forms & Reports, ETL and Business Objects skills, with 5+ years of experience in regulatory reporting.<br>System Specialist - (Anti Money Laundering): Support and enhance AML and Treasury applications, with exposure to platforms like Kondor, Net Reveal and Kiya. Minimum 3 to 5 years' hands-on banking IT experience is required.<br>What we're looking for across these roles:<br>Bachelor’s Degree in Information Technology, Science or Engineering. Proven experience in regulated banking environments. Strong stakeholder and vendor management skills. PMP/PRINCE2 certification (for Project Manager roles) is a plus. Familiarity with FATF/Basel regulatory frameworks. Prior GCC/Qatar market experience is highly preferred.<br>Interested or know someone who fits? Please apply and upload your CV.
Qatar - Doha
We're Hiring! Multiple IT Specialist & Project Management Roles for the Banking Sector based in Qatar.<br>We're looking for experienced banking technology and project management professionals to join us in Doha. If you have a strong background in AML, Treasury, Core Banking, or Fraud Solutions, we'd love to hear from you.<br>Project Manager - AML/Treasury: Lead end-to-end AML and Treasury projects, from transaction monitoring and sanctions screening to liquidity reporting. 8+ years' PM experience in banking required.<br>Project Manager - Core Banking: Drive implementation, migration, and upgrade projects for Core Banking platforms (Temenos, Finacle etc.). 10+ years' experience, with 3 to 5 years on Core Banking projects.<br>IT Project Manager - Fraud Solution Implementation: Deliver Fraud/AML technology solutions in a banking context. 8–10 years of experience as IT Project Manager including 5+ years of experience in fraud/AML/financial crime prevention. PMP/PRINCE2 is required.<br>IT Developer - (Core Banking & Regulatory Reporting) Strong technical expertise in PL/SQL, Oracle Forms & Reports, ETL and Business Objects skills, with 5+ years of experience in regulatory reporting.<br>System Specialist - (Anti Money Laundering): Support and enhance AML and Treasury applications, with exposure to platforms like Kondor, Net Reveal and Kiya. Minimum 3 to 5 years' hands-on banking IT experience is required.<br>What we're looking for across these roles:<br>Bachelor’s Degree in Information Technology, Science or Engineering. Proven experience in regulated banking environments. Strong stakeholder and vendor management skills. PMP/PRINCE2 certification (for Project Manager roles) is a plus. Familiarity with FATF/Basel regulatory frameworks. Prior GCC/Qatar market experience is highly preferred.<br>Interested or know someone who fits? Please apply and upload your CV.
Qatar - Doha
Key Responsibilities:Develop and execute the Group's IT and Digital Transformation strategy. Lead IT infrastructure, cloud services, cybersecurity, and enterprise applications. Drive AI, automation, and digital transformation initiatives. Oversee ERP, Microsoft 365, BIM, project management platforms, and business intelligence solutions. Manage IT vendors, technology governance, compliance, and high-performing IT teams.<br>Requirements:Bachelor's Degree in Computer Science, IT, Information Systems, or Engineering8–15 years of IT experience with at least 5 years in a leadership role Strong expertise in Azure, Microsoft 365, networking, cybersecurity, and ERP systems Experience in construction or engineering industries is highly preferred Familiarity in ERP Implementation. Knowledge of BIM, AI, Power BI, Share Point, Procore, Primavera P6, Autodesk Construction Cloud, or similar platforms is an advantage
Qatar - Doha
Key Responsibilities:Develop and execute the Group's IT and Digital Transformation strategy. Lead IT infrastructure, cloud services, cybersecurity, and enterprise applications. Drive AI, automation, and digital transformation initiatives. Oversee ERP, Microsoft 365, BIM, project management platforms, and business intelligence solutions. Manage IT vendors, technology governance, compliance, and high-performing IT teams.<br>Requirements:Bachelor's Degree in Computer Science, IT, Information Systems, or Engineering8–15 years of IT experience with at least 5 years in a leadership role Strong expertise in Azure, Microsoft 365, networking, cybersecurity, and ERP systems Experience in construction or engineering industries is highly preferred Familiarity in ERP Implementation. Knowledge of BIM, AI, Power BI, Share Point, Procore, Primavera P6, Autodesk Construction Cloud, or similar platforms is an advantage
Qatar - Doha
Key Responsibilities:Develop and execute the Group's IT and Digital Transformation strategy. Lead IT infrastructure, cloud services, cybersecurity, and enterprise applications. Drive AI, automation, and digital transformation initiatives. Oversee ERP, Microsoft 365, BIM, project management platforms, and business intelligence solutions. Manage IT vendors, technology governance, compliance, and high-performing IT teams.<br>Requirements:Bachelor's Degree in Computer Science, IT, Information Systems, or Engineering8–15 years of IT experience with at least 5 years in a leadership role Strong expertise in Azure, Microsoft 365, networking, cybersecurity, and ERP systems Experience in construction or engineering industries is highly preferred Familiarity in ERP Implementation. Knowledge of BIM, AI, Power BI, Share Point, Procore, Primavera P6, Autodesk Construction Cloud, or similar platforms is an advantage