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About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.
About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.
About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.
Please submit your CV in English and indicate your level of English proficiency.<br><br>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<br><br>About The Role<br><br>You'll design coding tasks that challenge frontier AI coding agents. Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome. Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.<br><br>Responsibilities:<br><br>Invent a realistic developer scenario — a real bug, a broken ETL, a missing feature — not a toy problem Build a reproducible Docker environment with pinned dependencies Write a pytest that verifies outcomes, not specific commands — deterministic, non-flaky, and does not leak the fix Write an instruction.md that reads like a Jira ticket a developer would receive Write a reference solve.sh proving the task is solvable Calibrate difficulty so current state-of-the-art agents solve the task 20-60% of the time Iterate based on feedback from expert QA reviewers Later: review other authors' tasks as a QA reviewer<br><br>Not in scope<br><br>Data labeling, prompt engineering Production code to ship — you design problems and verification for AI agents Leetcode puzzles — scenarios must look like real developer work Not every candidate task ships — quality over quantity<br><br>Requirements<br><br>3+ years of production software development in one backend stack — Python, Go, Node.js, Java, or Rust. Depth in one stack beats breadth Python + pytest fluency — required regardless of primary stack. The task harness is pytest-based even when the broken app is in another language. Fixtures, parametrize, monkeypatch, timeouts, conftest.py Docker authoring — reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user Linux & Bash — comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail AI coding agent experience — Claude Code, Cursor, Roo Code, or similar, on non-trivial work. You can cite a specific time the AI was confidently wrong and how you caught it English — B2+ written<br><br>Not a fit<br><br>Data Science, ML, or Computer Vision engineers without backend-engineering output Manual QA testers without automation or test authoring Frontend-only, low-code / no-code, IT Support, or Business Analysts Engineers who have never written pytest from scratch Junior, intern, or assistant as the most recent role<br><br>Preferred Qualifications<br><br>Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (Num Py / PyTorch / Sci Py), Dev Ops, or Git internals Modern Python tooling (uv, poetry, pyproject.toml) Coverage tooling (pytest-cov, coverage.py, gcov, llvm-cov, kcov) Fuzzing or property-based testing (Hypothesis) Prior contribution to agent-evaluation benchmarks or related frameworks<br><br>Process<br><br>Apply → Pass qualification (90-minute sample-task screen + short behavioral interview) → Join a project → Complete tasks → Get paid.<br><br>Time commitment<br><br>Onboarding: :10 hours per first task Steady state: :5 hours per task, 2-4 parallel tasks per author Realistic weekly load: 8-20 hours. Higher volume available for top performers You choose when and how to contribute; tasks must be submitted by the deadline and meet acceptance criteria<br><br>Compensation:<br><br>Paid contributions, rates up to $35/hour*Task-based compensation equivalent to hourly rate, depending on performance and volume Some projects include incentive payments Rates vary based on expertise, skills assessment, location, project needs, and other factors. Higher rates may be provided to highly specialized experts. Lower rates may apply during onboarding or non-core project phases. Payment details are shared per project<br><br>Apply<br><br>Submit your CV via the Mindrift platform. Indicate your English level, note this role (Software Engineering Evaluation Specialist — Terminal Bench), and include a Git Hub profile link if available.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role</p><p>We run our own <strong>in-house ERP system</strong> (JavaScript/React front-end, Node.js back-end, SQL database), and we're looking for a hands-on <strong>Software Engineer with 2+ years of experience</strong> to take ownership of it — maintain, stabilize, extend, and improve the existing platform. This is not a "build from scratch" role — you'll be stepping into a live, working system that runs real business operations, so you need to be someone who can quickly understand an existing codebase, fix what's broken, and confidently ship new features without heavy hand-holding.</p><p>We need someone who can genuinely <strong>make it work</strong> — someone comfortable owning a module end-to-end, debugging tricky production issues, and making sound decisions independently.</p><p>Key Responsibilities</p><ul><li><p>Understand, maintain, and extend our <strong>existing in-house ERP codebase</strong> (React front-end + Node.js back-end + SQL database).</p></li><li><p>Take ownership of assigned ERP modules (e.g., Inventory, Sales, Finance, HR, Procurement) — fix bugs, improve performance, and add new features.</p></li><li><p>Debug and resolve production issues quickly, including data inconsistencies and workflow failures.</p></li><li><p>Write and optimize <strong>SQL queries, stored procedures, and schema changes</strong> as business needs evolve.</p></li><li><p>Build and maintain <strong>REST APIs</strong> in Node.js/Express to support ERP workflows.</p></li><li><p>Improve and maintain <strong>React</strong> components/UI used across ERP modules.</p></li><li><p>Work directly with business/operations teams to understand real-world requirements and translate them into working features.</p></li><li><p>Ensure data integrity, proper access control, and system stability as the ERP evolves.</p></li><li><p>Write clean, maintainable, well-documented code so the system stays easy to extend.</p></li><li><p>Test changes thoroughly before deployment to avoid disrupting live business operations.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills & Qualifications</p><ul><li><p><strong>2+ years</strong> of hands-on professional experience with JavaScript, React, and Node.js.</p></li><li><p>Strong working knowledge of <strong>SQL</strong> — writing queries, understanding schemas, joins, and basic optimization (MySQL/PostgreSQL/MSSQL).</p></li><li><p>Experience building/maintaining <strong>REST APIs</strong> with Node.js (Express or similar).</p></li><li><p>Comfortable reading and working within an <strong>existing codebase</strong> — not just greenfield development.</p></li><li><p>Practical understanding of <strong>ERP-style business logic</strong> (inventory, invoicing, approvals, roles/permissions) — or the ability to pick it up fast.</p></li><li><p>Strong debugging skills — able to trace issues across front-end, back-end, and database layers.</p></li><li><p>Familiarity with <strong>Git</strong> for version control.</p></li><li><p>Self-driven and able to work with minimal supervision once ramped up on the codebase.</p></li></ul><p>Nice to Have</p><ul><li><p>Prior experience <strong>maintaining or extending an existing/custom ERP system</strong> (not just building new ones).</p></li><li><p>Experience with ORMs like <strong>Sequelize</strong>, <strong>Prisma</strong>, or <strong>TypeORM</strong>.</p></li><li><p>Familiarity with basic deployment/hosting (VPS, cloud, Docker).</p></li><li><p>Experience with <strong>TypeScript</strong>.</p></li><li><p>Exposure to reporting/dashboards within a business system.</p></li></ul><p>Soft Skills</p><ul><li><p>Strong problem-solving and analytical thinking.</p></li><li><p>Ability to understand complex business processes and translate them into technical solutions.</p></li><li><p>Good communication skills to work with cross-functional/non-technical stakeholders.</p></li><li><p>Attention to detail — ERP systems require high data accuracy.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced IT Manager / Digital Transformation Manager to join a leading organisation based in Doha, Qatar. This is an exciting opportunity for a technology leader to shape and execute the company s IT strategy, drive digital transformation, and oversee enterprise-wide technology operations. The successful candidate will have a strong background in enterprise IT, infrastructure, cybersecurity, digital transformation, and team leadership. Key Responsibilities Provide strategic technology leadership and align IT initiatives with business objectives. Lead and manage the organization s IT infrastructure and operations, ensuring high availability, performance, and security. Develop and implement cybersecurity strategies, policies, and best practices to protect business systems and data. Manage enterprise applications, including ERP, Microsoft 365, cloud platforms, and other business-critical systems. Drive digital transformation initiatives and identify opportunities to improve business processes through technology. Lead the adoption of construction technology, AI, and automation solutions to improve operational efficiency and project delivery. Manage IT vendors, technology partners, software licensing, and service providers. Ensure IT governance, compliance, business continuity, disaster recovery, and risk management frameworks are maintained. Prepare and manage IT budgets, technology roadmaps, and investment plans. Lead, mentor, and develop the internal IT team while fostering a culture of innovation and continuous improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related discipline. Minimum 10 years of progressive IT experience, including at least 5 years in a leadership or management role. Proven experience leading enterprise IT infrastructure, cloud technologies, networking, cybersecurity, and IT operations. Demonstrated success in delivering digital transformation initiatives and technology modernization projects. Experience managing enterprise applications, ERP systems, Microsoft technologies, and cloud environments. Strong leadership, communication, stakeholder management, and project management skills. Experience working for a large multinational organisation or within the construction, engineering, infrastructure, or industrial sectors is highly desirable. Arabic language skills are preferred.</p><p></p></section>
Your day to day<br><br>Manage information technology systems, hardware and software applications to voco® Doha West Bay Suites IT standards. Oversee the development and implementation of a disaster recovery plan that ensures business continuity whilst minimizing losses associated with downtime. Undertake routine risk management and audit processes to ensure compliance by system users and compliance with voco® Doha West Bay Suites IT standards. Develop a troubleshooting guide and train key staff in IT systems and application use. Ensure all operating systems, licences and service agreements are kept up to date and that external vendors comply with agreed response times, SLA’s and budget. Monitors file server performance, back-ups and system performance in line with agreed standards. Manage system and firewall security and implement updates as required. Update IT policies and procedures in accordance with voco® Doha West Bay Suites IT standards and with regard to systems and process enhancements. Maintain user database and ensure user profiles are updated in accordance with personnel changes. Manage, users and accounts in accordance with voco® Doha West Bay Suites IT standards. Develop and manage IT business process strategy to ensure future state requirements are planned for and implemented within agreed timeframes. Attend to system maintenance and breakdown requirements in a timely manner. Work closely with external providers to develop effective relationships are maintained and that service delivery is of a “best practice” standard. Identify opportunities to reduce IT related costs through managing processes in house. Prepare and submit IT management reports as required. Attend to guest related IT enquiries and provide assistance as required. Maintain and update the computer hardware asset register. Ensure all voco® Doha West Bay Suites policies are adhered to Maintain confidentiality at all times. Uphold high standards in professional conduct at all times including grooming, communications and general conduct. Attend to various IT related tasks as they arise from time to time as directed by the General Manager.<br><br>Ensure all support licenses<br><br>What We Need From You<br><br>RESPONSIBLE BUSINESS<br><br>Comply with and ensure adherence to all of the hotel’s policies and procedures Comply with all occupational health and safety policies and procedures Attend all schedule meetings Maintain a good working relationship with staff and colleagues throughout the hotel and sister properties Maintain in good working order all hotel property To maintain a positive and professional attitude at all times<br><br>PEOPLE<br><br>Liaise with senior management daily Ensure effective inter-department communication Maintain open communication with all operating departments to ensure user skills and knowledge is developed to a higher standard<br><br>GENERAL<br><br>Communicate effectively with all other departments Be able to identify problems and implement solutions Attend meetings, training sessions and any other required meeting or training session. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. Maintain IT systems, hardware and software to reduce failure rates to zero. Achieve ‘good’ rating in internal IT audit with no ‘high risk’ issues. Manage vendors and suppliers with no budget overruns. Assigned projects are completed within designated timeframes Efficient communication platform is consistently maintained Maintains a professional and organized work environment Implement and manage DRP including testing, training and reporting in accordance with voco® Doha West Bay Suites standards. Reports, presentations and other accounting duties are consistently on a high standard; free of errors and omissions.<br><br>PERSONAL CHARACTERISTICS<br><br>Education<br><br>Formal qualifications in Information Technology i.e. Bachelor of Science majoring in Information Technology (or equivalent)<br><br>Experience<br><br>Well developed computerized hotel systems skills including hardware and software applications. Previous experience within a hotel operations environment<br><br>Technical/ Skills<br><br>High degree of competency in hotel PMS application.. Competent Oral and Written English Communication Skills Strong organizational skills to manage multiple assignments and project management through to delivery. Personal Attributes‘Can do’ attitude and a high level of energy Ability to prioritize tasks and meet the needs of internal customer Able to manage tasks simultaneously and work under pressure<br><br>Adaptable and flexible to change<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an IT Coordinator, you’re not just providing comprehensive IT support – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and networking equipment Monitor and manage the hotel's network infrastructure, ensuring reliable and secure internet connectivity and data protection Provide technical support and troubleshooting assistance to hotel staff for hardware, software, and network issues Manage and maintain hotel property management systems (PMS), point of sale (POS) systems, and other specialized hotel software Implement and enforce IT policies, security protocols, and data backup procedures to safeguard hotel information attention<br><br>Qualifications<br><br>Bachelor’s degree in information technology, Computer Science, or a related field preferred Proven experience in IT support and network management, preferably within the hospitality industry Strong knowledge of network infrastructure, wireless technologies, and cybersecurity principles Familiarity with hotel management software and POS systems is a plus Excellent problem-solving and communication skills<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Full Time Doha, Qatar Posted 18 hours ago<br><br>Website Lesha Bank LLC (Public) Lesha Bank LLC (Public)<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an<br><br>Job Summary<br><br>We are seeking an experienced Technology Risk Associate to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br><br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br><br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.<br><br>First Name<br><br>Last Name (optional)<br><br>Country (optional)<br><br>Email address<br><br>Message<br><br>Upload CV<br><br>Upload your CV/resume or any other relevant file. Max. file size: 256 MB.<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Head of Technology & AI
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</li>
<li>5+ years of experience in software engineering, AI, product engineering, or technology leadership within startups, SaaS companies, venture studios, or innovation-driven organizations.</li>
<li>Proven experience building, leading, or co-developing digital products from concept through deployment.</li>
<li>Strong expertise in Python and modern development frameworks.</li>
<li>Experience with technologies such as FastAPI, React, Next.js, APIs, cloud infrastructure, and vector databases.</li>
<li>Hands-on experience with Large Language Models (LLMs), AI agents, retrieval systems, embeddings, and workflow automation.</li>
<li>Ability to balance strategic technology leadership with hands-on execution.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Experience collaborating with founders, cross-functional teams, and business leaders.</li>
<li>Entrepreneurial mindset with the ability to solve complex problems in fast-paced environments.</li>
</ul>
<p><strong>Preferred Skills</strong></p><br>
<ul>
<li>AI/ML product development experience.</li>
<li>Cloud-native architecture and deployment expertise.</li>
<li>Experience building SaaS platforms and scalable digital products.</li>
<li>Knowledge of MLOps, DevOps, and modern software engineering best practices.</li>
<li>Experience working within startup ecosystems, venture-building environments, or innovation hubs.</li>
</ul>
<br>
<br> </div>
???? Welcome to Your Next Adventure!<br><br>The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Support & System Maintenance:<br><br>Provide tier-one technical support to end users via phone, email, or in person. Install, modify, and perform minor repairs on computer hardware and software systems. Monitor hardware, software, and system performance metrics to ensure optimal operation. Update computer software and upgrade hardware and systems as required.<br><br>Network Design & Implementation<br><br>Assist in the design and implementation of networks, ensuring compatibility and performance. Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.<br><br>User Consultation & Training<br><br>Consult with users to determine appropriate hardware and software needs and assist in placing orders. Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.<br><br>System Testing & Compatibility<br><br>Test the compatibility of new programs with existing systems, ensuring seamless integration and performance. Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.<br><br>System & Asset Management<br><br>Maintain IT asset inventories, tracking the lifecycle of all IT equipment. Set up and manage user accounts, mailboxes, and IT peripherals such as printers. Arrange and set up conference calls and meeting rooms as needed.<br><br>Remote Support<br><br>Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.<br><br>Documentation & Process Improvement<br><br>Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes. Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention<br><br>????♂️ The Magic You Bring<br><br>Minimum of 4 years of experience in IT service support or a related role. Strong understanding of computer hardware, software systems, and IT service management. Experience in updating software and upgrading hardware and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support users at all levels. Ability to work independently and as part of a technical team. Strong organizational skills and attention to detail.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Support & System Maintenance:<br><br>Provide tier-one technical support to end users via phone, email, or in person. Install, modify, and perform minor repairs on computer hardware and software systems. Monitor hardware, software, and system performance metrics to ensure optimal operation. Update computer software and upgrade hardware and systems as required.<br><br>Network Design & Implementation<br><br>Assist in the design and implementation of networks, ensuring compatibility and performance. Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.<br><br>User Consultation & Training<br><br>Consult with users to determine appropriate hardware and software needs and assist in placing orders. Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.<br><br>System Testing & Compatibility<br><br>Test the compatibility of new programs with existing systems, ensuring seamless integration and performance. Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.<br><br>System & Asset Management<br><br>Maintain IT asset inventories, tracking the lifecycle of all IT equipment. Set up and manage user accounts, mailboxes, and IT peripherals such as printers. Arrange and set up conference calls and meeting rooms as needed.<br><br>Remote Support<br><br>Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.<br><br>Documentation & Process Improvement<br><br>Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes. Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention<br><br>????♂️ The Magic You Bring<br><br>Minimum of 4 years of experience in IT service support or a related role. Strong understanding of computer hardware, software systems, and IT service management. Experience in updating software and upgrading hardware and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support users at all levels. Ability to work independently and as part of a technical team. Strong organizational skills and attention to detail.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Job Brief:<br><br>IT Technical Support is responsible for manage, maintain, and repair IT systems and assets. The responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software<br>.<br>Responsibilitie<br>s:<br>Install and configure users' workstations, software and peripheral devices. Ensure total integrity and security of the systems throughout the company. Test and evaluate hardware and software for eventual purchase. Provide technical assistance to company employees. Monitoring server's performance and data links connectivity. Maintain inventory of supplies related to computer equipment. Assist in performing and administrating of data backup system. Monitoring voice recording systems and calls retrieving. May assist in Tickers and data wall display administration. May be entrusted with the monitoring of Data Center equipment, including A/C, UPS, safety equipment, etc. Security Cameras monitoring. May assist in Domain administration. Work closely with the department's staff. Participates in the development of policies and procedures. Comply with company policies and procedures. Perform additional duties and assignments as request<br>ed.<br>Requireme<br>nts:<br>Bachelor’s degree in Computer Engineering, Network Engineering, or a related engineering field. Minimum 5 years of experience. Experience in Windows Platforms & Mac. Intermediate knowledge of TCP IP Networks and switches. Intermediate knowledge of Microsoft Active Directory Well experienced in Managing, Installing of Troubleshooting of Windows Systems. Intermediate knowledge of CCTV systems. Experience in Interacting with Vendors for IT Purchases and services. Experience in maintaining Inventory, Contracts, other official documents. Experience in Administration of Network & System Monitoring tools. Experience in Microsoft Office and office 365 Suite. Experience in handling IT Assets. Strong technical experience in handling IT Hardware and Software. Experience in coordinating with Datacenter related activities. Knowledge in access control systems. Preferred Certificates:MCSE (Microsoft Certified System Engineer) CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified Solutions Assoc<br>iate)
Job Summary<br><br>This role is part of the Business or Office Systems Group comprising of Systems Analysts. The primary responsibility is to analyse the business needs to help identify business problems and propose solutions. They should work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.<br><br>The Senior IT Systems Analyst should be able to run internal IT projects and play a significant role in major IT related projects by safeguarding the standards for Project Management, Change Management, documentation, training, and quality of the projects, ensuring that budgets are adhered to, and deadlines met.<br><br>They should follow standard software operations/development methodology. He / She reviews and approves system specifications, programming, and technical analysis for his / her team. He / She takes responsibility for his / her team’s project work schedule. He / She translates business requirements into clearly defined project outlines and plans and participates in the functional and technical support activities as necessary.<br><br>Coordination with the subordinates is required on special projects, and other functional / technical support activities. They must ensure that all activities are carried out in compliance with QAFCO Occupational Health, Quality, Safety and Environment procedures. Customer Satisfaction is an important aspect of this role as is the concern for timeliness and analytical approach to responding to system and application problems.<br><br>Key Accountabilities<br><br>Develop and monitor implementation of IT policies, procedures and methodologies. Supervise or individually consult with users to identify and document business requirements and problems to automate or improve existing systems/ processes. Convert business requirements and project specifications into process diagrams to illustrate sequence of steps and clarify anticipated outputs with End-Users. Configure and maintain system/software to ensure systems meets the end-user needs. Supervise programming activities and ensure that they have been achieved according to methodologies and procedures. Supervise team unit testing and regression testing to eliminate errors / bugs to ensure that they are in conformance with Business Requirements & specifications and coordinate with Business the User Acceptance Sign Offs. Participate in the selection process of new software packages, Third-party products, and applications. Carry out technical evaluation and recommend suitable systems to QAFCO end-users. Investigate and identify root-cause of occurring problems and system malfunctions and participate in the formulation of remedial solutions to avoid repeated occurrence. Read publications and application-specific magazines to keep abreast with new developments in area of responsibility and propose new solutions / programs to meet staff and user requirements. Perform related duties as assigned by Head of Section to enable achievement of Section’s targets and programs. Research technical and functional solutions, products and alternatives and recommend solutions Supervise and ensure optimal support to operational issues. Work towards a continual improvement of information systems. Participate in the on-the-job training of trainees and newly hired personnel within the Group to ensure that they develop the necessary skills to independently carry out assigned activities.<br><br>Requirements<br><br>Bachelor’s degree in information technology/ management information system or relevant discipline.5-8 years direct and relevant experience. Experience in various module of SAP, preferably SAP S4/HANA.
Job Summary<br><br>This role is part of the Business or Office Systems Group comprising of Systems Analysts. The primary responsibility is to analyse the business needs to help identify business problems and propose solutions. They should work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.<br><br>The Senior IT Systems Analyst should be able to run internal IT projects and play a significant role in major IT related projects by safeguarding the standards for Project Management, Change Management, documentation, training, and quality of the projects, ensuring that budgets are adhered to, and deadlines met.<br><br>They should follow standard software operations/development methodology. He / She reviews and approves system specifications, programming, and technical analysis for his / her team. He / She takes responsibility for his / her team’s project work schedule. He / She translates business requirements into clearly defined project outlines and plans and participates in the functional and technical support activities as necessary.<br><br>Coordination with the subordinates is required on special projects, and other functional / technical support activities. They must ensure that all activities are carried out in compliance with QAFCO Occupational Health, Quality, Safety and Environment procedures. Customer Satisfaction is an important aspect of this role as is the concern for timeliness and analytical approach to responding to system and application problems.<br><br>Key Accountabilities<br><br>Develop and monitor implementation of IT policies, procedures and methodologies. Supervise or individually consult with users to identify and document business requirements and problems to automate or improve existing systems/ processes. Convert business requirements and project specifications into process diagrams to illustrate sequence of steps and clarify anticipated outputs with End-Users. Configure and maintain system/software to ensure systems meets the end-user needs. Supervise programming activities and ensure that they have been achieved according to methodologies and procedures. Supervise team unit testing and regression testing to eliminate errors / bugs to ensure that they are in conformance with Business Requirements & specifications and coordinate with Business the User Acceptance Sign Offs. Participate in the selection process of new software packages, Third-party products, and applications. Carry out technical evaluation and recommend suitable systems to QAFCO end-users. Investigate and identify root-cause of occurring problems and system malfunctions and participate in the formulation of remedial solutions to avoid repeated occurrence. Read publications and application-specific magazines to keep abreast with new developments in area of responsibility and propose new solutions / programs to meet staff and user requirements. Perform related duties as assigned by Head of Section to enable achievement of Section’s targets and programs. Research technical and functional solutions, products and alternatives and recommend solutions Supervise and ensure optimal support to operational issues. Work towards a continual improvement of information systems. Participate in the on-the-job training of trainees and newly hired personnel within the Group to ensure that they develop the necessary skills to independently carry out assigned activities.<br><br>Requirements<br><br>Bachelor’s degree in information technology/ management information system or relevant discipline.5-8 years direct and relevant experience. Experience in various module of SAP, preferably SAP S4/HANA.
Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.
Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.
Job Description<br><br>The Information Systems Analyst is responsible for analyzing, designing, implementing, and supporting information systems that meet business requirements and improve operational efficiency. The role serves as a bridge between business stakeholders and technical teams, ensuring that technology solutions align with organizational objectives. The analyst evaluates existing systems, identifies opportunities for improvement, and supports the implementation and maintenance of enterprise applications and technology solutions.<br><br>Responsibilities<br><br>Systems Analysis & Business Requirements<br><br> Gather, analyze, and document business and functional requirements. Conduct needs assessments and workflow analysis to identify system improvement opportunities. Translate business requirements into technical specifications for development and implementation teams. Evaluate current systems and recommend enhancements or new solutions.<br><br>System Design & Implementation<br><br> Participate in the design, testing, deployment, and maintenance of information systems. Coordinate with vendors, developers, and internal stakeholders during project implementation. Ensure system configurations meet business needs and comply with organizational standards. Support software upgrades, system integrations, and data migration activities.<br><br>Application Support<br><br> Provide second-level support for enterprise applications and information systems. Troubleshoot system issues and collaborate with technical teams to resolve incidents. Monitor system performance and recommend optimization measures. Maintain system documentation, user guides, and operational procedures.<br><br>Data Management & Reporting<br><br> Analyze business data and generate reports to support decision-making. Ensure data integrity, consistency, and security across information systems. Assist in developing dashboards, reports, and performance metrics.<br><br>Governance, Security & Compliance<br><br> Ensure systems comply with organizational policies, security standards, and regulatory requirements. Support business continuity and disaster recovery initiatives. Participate in system audits and risk assessments.<br><br>Project Management<br><br> Assist in managing IT projects, timelines, resources, and deliverables. Track project progress and communicate updates to stakeholders. Support user acceptance testing (UAT) and change management activities.<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Education<br><br> Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Administration, or a related field.<br><br>Experience<br><br> 3-5 years of experience in systems analysis, business analysis, application support, or related IT roles. Experience with ERP systems, enterprise applications, or digital transformation projects is preferred.<br><br>Technical Skills<br><br> Knowledge of information systems lifecycle management. Understanding of database concepts and SQL. Experience with business process analysis and system documentation. Familiarity with ERP, CRM, HRMS, or other enterprise systems. Knowledge of system integration methodologies and APIs. Experience with reporting and analytics tools (Power BI, Tableau, etc.). Understanding of IT security and compliance best practices.<br><br>Soft Skills<br><br> Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to translate technical concepts into business language. Strong organizational and project coordination skills. Attention to detail and commitment to quality.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong> We are looking for a motivated and results-driven IT Sales Executive to join our team. The ideal candidate will be responsible for generating new business opportunities, building strong client relationships, and selling IT products, software solutions, cloud services, managed services, and IT support solutions. The successful candidate should have excellent communication and negotiation skills, with a proven ability to achieve sales targets.</p><p><strong>Key Responsibilities</strong> Identify and develop new business opportunities through networking, cold calling, referrals, and lead generation. Promote and sell IT products, software, hardware, cloud solutions, cybersecurity solutions, managed IT services, and annual maintenance contracts (AMC). Meet with prospective clients to understand their business requirements and recommend suitable IT solutions. Prepare and deliver sales presentations, proposals, quotations, and product demonstrations. Negotiate pricing, terms, and contracts to successfully close sales. Build and maintain long-term relationships with new and existing customers. Coordinate with technical and support teams to ensure successful implementation of solutions. Maintain accurate records of sales activities, customer interactions, and opportunities using CRM software. Stay up to date with industry trends, emerging technologies, and competitor activities. Achieve monthly, quarterly, and annual sales targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in Business Administration, Information Technology, Marketing, or a related field.</p><p>2 5 years of experience in IT sales, technology solutions, or B2B sales.</p><p>Strong knowledge of IT products, software, networking, cloud computing, cybersecurity, and managed services.</p><p>Excellent communication, presentation, and negotiation skills.</p><p>Proven ability to achieve and exceed sales targets.</p><p>Proficiency in Microsoft Office and CRM tools.</p><p>Valid driving license is an advantage.</p><p></p></section>
Job Summary We are seeking an experienced IT Project Manager – Consultant to manage, coordinate, and deliver a portfolio of IT projects within the banking and financial services environment. The successful candidate will be responsible for leading projects from initiation through closure, ensuring delivery within scope, schedule, budget, and quality standards while aligning with the organization's strategic objectives. The role requires strong expertise in project governance, stakeholder management, vendor coordination, risk management, financial planning, and IT project delivery. The ideal candidate should possess excellent leadership, communication, and decision-making skills with extensive experience managing enterprise IT projects in the banking sector. Key Responsibilities1. Project & Portfolio Management Manage a portfolio of IT projects using the organization's Project Management methodology. Lead projects through initiation, planning, execution, monitoring, and closure. Develop and maintain project plans, schedules, budgets, and resource plans. Prepare Project Initiation Documents (PID), project charters, and project closure reports. Monitor project scope, timelines, budgets, risks, and quality. Ensure successful project delivery aligned with business objectives. Track project performance using KPIs and project metrics.2. Stakeholder & Vendor Management Build and maintain strong relationships with business stakeholders. Coordinate with IT departments, business units, and external vendors. Manage vendor contracts, deliverables, and performance. Facilitate steering committee meetings, project reviews, and stakeholder workshops. Provide regular project status updates to senior management.3. Governance, Risk & Compliance Identify, assess, and mitigate project risks. Maintain project risk and issue registers. Ensure compliance with IT governance frameworks and organizational policies. Support internal and external audit activities. Ensure adherence to security, compliance, and data protection standards. Maintain confidentiality of sensitive business information.4. Leadership & Team Management Lead cross-functional project teams. Coordinate internal and external project resources. Resolve project conflicts and resource issues. Mentor and guide project team members. Promote collaboration and continuous improvement.5. Financial & Budget Management Prepare and manage project budgets. Monitor project costs and resource utilization. Track project financial performance. Ensure projects remain within approved budgets. Support procurement and financial planning activities.6. Technical Oversight Understand enterprise application architecture and system integrations. Review technical solution approaches with architects and technical teams. Support decision-making regarding technology selection and implementation. Coordinate solution delivery across infrastructure, applications, and security teams.7. Reporting & Communication Prepare project dashboards and executive reports. Present project progress to senior management and steering committees. Maintain project documentation throughout the project lifecycle. Communicate project risks, dependencies, and milestones effectively. Required Qualifications Education Bachelor's Degree in:Information Technology Computer Science Information Systems Computer Engineering Software Engineering Business Administration Related Discipline Preferred MBAMaster's Degree Certifications Mandatory PMP (Project Management Professional) or equivalent PMI certification Preferred PRINCE2 Practitioner PMI-ACPAgile Scrum Master (CSM/PSM) ITIL Foundation Experience Minimum 8 years of IT Project Management experience. Experience managing enterprise IT projects in Banking or Financial Services. Experience managing multiple concurrent projects. Experience with project governance and portfolio management. Experience managing vendors and third-party partners.