Food industries engineer Jobs
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Additional Information<br><br>Job Number 26110713<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>調理に必要な食材の準備(食材の分量分け、みじん切り、保存など) 新鮮な野菜や果物の洗浄と皮むき、食材の計量、測定、混合 レシピ、品質基準、盛り付け基準、食品準備チェックリストに従った食品の準備と調理。冷たい食品の準備 オーブン、ストーブ、グリル、電子レンジ、フライヤーの操作。食品が十分に調理されているかを確認するためのテストを行う。食品準備中の食品の品質の監視 作業場の準備と後片付け。適切な容器に適切な分量の食品を盛り付ける。キッチンエリア、テーブル、道具、ナイフ、設備の洗浄と消毒。機器と食品の温度が適切であることを確認する。<br><br>会社および安全・セキュリティに関する方針および手順をすべて遵守し、メンテナンスの必要性、事故、負傷、および安全でない作業環境をマネージャーに報告し、安全トレーニングおよび認定を完了する。制服および身だしなみが清潔でプロフェッショナルであることを確認し、機密情報を守り、会社の資産を保護する。明確かつプロフェッショナルな言葉遣いで他の人と話す。他の人々と前向きな業務上の関係を築き、維持し、チームが共通の目標を達成できるようサポートし、他の従業員の懸念に耳を傾け、適切に対応する。品質に関する期待と基準の遵守を徹底する。長時間または勤務シフト全体を通して、立ち、座り、または歩く。頭上および膝下に手を伸ばし、屈んだり、ひねったり、引っ張ったり、かがんだりする。25 ポンド以下の物体を補助なしで移動、持ち上げ、運び、押し、引っ張り、配置します。<br><br>。上司の指示により、その他の妥当な職務を遂行する。<br><br>望ましい資格<br><br>学歴: 高校卒業または G. E. D. 相当。<br><br>関連業務経験: 少なくとも 1 年間の関連業務経験。<br><br>監督経験: 監督経験なし。<br><br>ライセンスまたは認定: なし<br><br>マリオットインターナショナルでは、機会均等の雇用主として、すべての人を歓迎し、機会を提供するよう努めています。アソシエイトひとり一人のバックグラウンドが評価され、尊重される環境を積極的に育んでいます。私たちの最大の強みは、アソシエイトの様々な文化、才能、経験が豊かに融合している点にあります。当社は、身体障害者、退役軍人、あるいは準拠法によって保護されるその他の根拠を含め、あらゆる根拠に基づく差別の撤廃に取り組んでいます。<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
Additional Information<br><br>Job Number 26107216<br><br>Job Category Housekeeping & Laundry<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES <br><br>Managing Department Operations and Budgets<br><br> Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment.<br><br>Leading Discipline Teams<br><br> Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Providing and Ensuring Exceptional Customer Service<br><br> Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service.<br><br>Managing and Conducting Human Resources Activities<br><br> Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>贅沢な旅の時代にインスピレーションを得たルメリディアンは、ヨーロッパ特有の「よい生活を味わう」という精神でそれぞれの文化を祝福しています。私たちのお客様は、好奇心旺盛で創造的、国際的な文化を求め、つながりの瞬間を高く評価し、目的地を味わうためにゆっくりとした時間を大切にします。私たちが提供するのは、本格的でシックな思い出に残るサービスと、お客様に素敵なひとときを味わっていただける体験です。私たちは、好奇心旺盛で創造的な方をチームに求めています。志を同じくするお客様とのつながりに感謝し、思い出に残る体験を作りたいという強い願望がある方は、ぜひルメリディアンの採用情報をご覧ください。ルメリディアンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
<p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Digital Marketing Manager The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p>Performance Marketing & Paid Media</p><p>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p>Website & Content Management</p><p>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p>CRM & Email Marketing</p><p>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p>F&B, Waterpark, Retail and Wellness Marketing</p><p>Food& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p>Team & Stakeholder Management</p><p>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p><strong>Digital Marketing Manager</strong></p><br><p>The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels.</p><br><p><br>The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands.</p><br><p><br>As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><br><p><strong>Performance Marketing & Paid Media</strong></p><br><ul><li>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat.</li><li>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat.</li><li>Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team.</li><li>Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers.</li><li>Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings.</li><li>Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</li></ul><p><strong>Website & Content Management</strong></p><br><ul><li>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives.</li><li>Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings.</li><li>Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</li></ul><p><strong>CRM & Email Marketing</strong></p><br><ul><li>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation.</li><li>Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture.</li><li>Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements.</li><li>Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</li></ul><p><strong>F&B, Waterpark, Retail and Wellness Marketing</strong></p><br><ul><li>Food& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable.</li><li>Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting.</li><li>Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties.</li><li>Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales.</li><li>Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</li></ul><p>Team & Stakeholder Management</p><br><ul><li>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution.</li><li>Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team.</li><li>Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes.</li><li>Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Communications, Business, or a related field.</li><li>At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role.</li><li>Strong understanding of digital marketing concepts, best practices, and tools.</li><li>Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc).</li><li>Excellent analytical skills and experience with reporting tools.</li><li>Creative thinking and problem-solving abilities.</li><li>Strong communication and leadership skills.</li><li>Ability to work independently and manage multiple projects simultaneously.</li><li>Certification in digital marketing is a plus.</li></ul> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p>
<h4>Who We Look For:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job Description:</h4>
<p>This role primarily involves working overnight shifts and is responsible for overseeing all hotel operations during night hours. You will play a critical role in ensuring the seamless operation of the hotel during overnight hours. Acting as the senior leader on duty throughout the night, you are responsible for maintaining exceptional guest experiences, overseeing overnight operations, and ensuring the safety, security, and comfort of guests and employees at all times.</p>
<ul>
<li>Effectively and efficiently run the operation of nights. Complete the daily reports for all front of house departments, and successfully complete the night audit.</li>
<li>Oversee all overnight front office operations including arrivals, departures, room assignments, and guest requests.</li>
<li>Ensure smooth communication between overnight and daytime operational teams.</li>
<li>Supervise overnight colleagues and ensure adherence to Four Seasons service standards.</li>
<li>Handle guest concerns, service recovery situations, and VIP experiences professionally and efficiently.</li>
<li>Coordinate with security and engineering teams to ensure guest and colleague safety.</li>
<li>Conduct regular inspections of public areas and operational facilities to maintain luxury presentation standards.</li>
<li>Respond effectively to emergency situations and operational incidents.</li>
<li>Ensure overnight operational procedures and reporting are completed accurately.</li>
<li>Deliver highly personalized and anticipatory guest service.</li>
<li>Support guest satisfaction initiatives and ensure prompt resolution of guest concerns.</li>
<li>Maintain a professional and welcoming environment throughout the night.</li>
<li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li>
<li>Demonstrate a strong room upsell approach by fulfilling hotel yearly goals, motivating the front office team, and keeping issues “top of mind” year-round.</li>
<li>Demonstrate an ability to bring the best out of all team members in all situations and reward positive innovative/improvisational thinking and praise accordingly.</li>
<li>Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate our Seasons values at every opportunity.</li>
<li>This role requires close coordination with front office, housekeeping, engineering, security, and other operational departments to ensure the hotel remains fully operational and prepared for the following day’s activities. Through strong leadership, attention to detail, and proactive service, you contribute directly to delivering the personalized luxury experience that defines Four Seasons Hotels and Resorts.</li>
</ul>
<h4>Preferred Qualifications and Skills:</h4>
<ul>
<li>College degree preferred.</li>
<li>Minimum three years of leadership experience within rooms division or front office operations in a luxury hotel or resort environment.</li>
<li>Strong leadership, supervisory, and managerial skills.</li>
<li>Strong operational knowledge of front office and night audit procedures.</li>
<li>Excellent organizational and problem-solving abilities.</li>
<li>Strong communication and guest relations skills.</li>
<li>Ability to handle emergencies calmly and professionally.</li>
<li>Excellent verbal and written communication skills in English required, and Arabic will be an advantage.</li>
<li>Ability to work independently and manage overnight operations efficiently.</li>
<li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li>
</ul>
<h4>Our Offering:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent learning and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary discovery nights at Four Seasons hotels worldwide.</li>
<li>Paid vacation and home leave ticket.</li>
<li>Complimentary meals in employee dining restaurants.</li>
<li>Transportation to work provided.</li>
<li>Employee assistance program.</li>
<li>Medical and life insurance.</li>
</ul>
<h4>Work Authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p>
<h4>Who We Look For:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job Description:</h4>
<p>This role primarily involves working overnight shifts and is responsible for overseeing all hotel operations during night hours. You will play a critical role in ensuring the seamless operation of the hotel during overnight hours. Acting as the senior leader on duty throughout the night, you are responsible for maintaining exceptional guest experiences, overseeing overnight operations, and ensuring the safety, security, and comfort of guests and employees at all times.</p>
<ul>
<li>Effectively and efficiently run the operation of nights. Complete the daily reports for all front of house departments, and successfully complete the night audit.</li>
<li>Oversee all overnight front office operations including arrivals, departures, room assignments, and guest requests.</li>
<li>Ensure smooth communication between overnight and daytime operational teams.</li>
<li>Supervise overnight colleagues and ensure adherence to Four Seasons service standards.</li>
<li>Handle guest concerns, service recovery situations, and VIP experiences professionally and efficiently.</li>
<li>Coordinate with security and engineering teams to ensure guest and colleague safety.</li>
<li>Conduct regular inspections of public areas and operational facilities to maintain luxury presentation standards.</li>
<li>Respond effectively to emergency situations and operational incidents.</li>
<li>Ensure overnight operational procedures and reporting are completed accurately.</li>
<li>Deliver highly personalized and anticipatory guest service.</li>
<li>Support guest satisfaction initiatives and ensure prompt resolution of guest concerns.</li>
<li>Maintain a professional and welcoming environment throughout the night.</li>
<li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li>
<li>Demonstrate a strong room upsell approach by fulfilling hotel yearly goals, motivating the front office team, and keeping issues “top of mind” year-round.</li>
<li>Demonstrate an ability to bring the best out of all team members in all situations and reward positive innovative/improvisational thinking and praise accordingly.</li>
<li>Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate our Seasons values at every opportunity.</li>
<li>This role requires close coordination with front office, housekeeping, engineering, security, and other operational departments to ensure the hotel remains fully operational and prepared for the following day’s activities. Through strong leadership, attention to detail, and proactive service, you contribute directly to delivering the personalized luxury experience that defines Four Seasons Hotels and Resorts.</li>
</ul>
<h4>Preferred Qualifications and Skills:</h4>
<ul>
<li>College degree preferred.</li>
<li>Minimum three years of leadership experience within rooms division or front office operations in a luxury hotel or resort environment.</li>
<li>Strong leadership, supervisory, and managerial skills.</li>
<li>Strong operational knowledge of front office and night audit procedures.</li>
<li>Excellent organizational and problem-solving abilities.</li>
<li>Strong communication and guest relations skills.</li>
<li>Ability to handle emergencies calmly and professionally.</li>
<li>Excellent verbal and written communication skills in English required, and Arabic will be an advantage.</li>
<li>Ability to work independently and manage overnight operations efficiently.</li>
<li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li>
</ul>
<h4>Our Offering:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent learning and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary discovery nights at Four Seasons hotels worldwide.</li>
<li>Paid vacation and home leave ticket.</li>
<li>Complimentary meals in employee dining restaurants.</li>
<li>Transportation to work provided.</li>
<li>Employee assistance program.</li>
<li>Medical and life insurance.</li>
</ul>
<h4>Work Authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><b><u><span>Our TEAM : </span></u></b></p><br><br><br><p><span>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. </span></p><br><br><br><p><b><u><span>Who We Look For: </span></u></b></p><br><br><br><p><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></p><br><br><br><p><b><u><span>Job Description:-</span></u></b></p><br><br><br><p><b>This role primarily involves working overnight shifts and is responsible for overseeing all hotel operations during night hours,</b><span> you will play a critical role in ensuring the seamless operation of the hotel during overnight hours. Acting as the senior leader on duty throughout the night, you are responsible for maintaining exceptional guest experiences, overseeing overnight operations, and ensuring the safety, security, and comfort of guests and employees at all times.</span></p><br><br><ul><li><p><span>Effectively and efficiently run the operation of Nights. Complete the Daily Reports for all Front of House Departments, and successfully complete the night audit. </span></p><br><br></li><li><p>Oversee all overnight Front Office operations including arrivals, departures, room assignments, and guest requests.</p><br><br></li><li><p>Ensure smooth communication between overnight and daytime operational teams.</p><br><br></li><li><p>Supervise overnight colleagues and ensure adherence to Four Seasons service standards.</p><br><br></li><li><p>Handle guest concerns, service recovery situations, and VIP experiences professionally and efficiently.</p><br><br></li><li><p>Coordinate with Security and Engineering teams to ensure guest and colleague safety.</p><br><br></li><li><p>Conduct regular inspections of public areas and operational facilities to maintain luxury presentation standards.</p><br><br></li><li><p>Respond effectively to emergency situations and operational incidents.</p><br><br></li><li><p>Ensure overnight operational procedures and reporting are completed accurately.</p><br><br></li><li><p>Deliver highly personalized and anticipatory guest service.</p><br><br></li><li><p>Support guest satisfaction initiatives and ensure prompt resolution of guest concerns.</p><br><br></li><li><p>Maintain a professional and welcoming environment throughout the night.</p><br><br></li><li><p>Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</p><br><br></li><li><p>Demonstrate a strong room upsell approach by fulfilling hotel yearly goals, motivating the Front Office team, and keeping issues “top of mind” year-round. </p><br><br></li><li><p>Demonstrates an ability to bring the best out of all team members in all situations and rewards positive innovative/improvisational thinking and praises accordingly.</p><br><br></li><li><p>Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate our Seasons values at every opportunity.</p><br><br></li><li><p><span>This role requires close coordination with Front Office, Housekeeping, Engineering, Security, and other operational departments to ensure the hotel remains fully operational and prepared for the following day’s activities. Through strong leadership, attention to detail, and proactive service, you contribute directly to delivering the personalized luxury experience that defines Four Seasons Hotels and Resorts.</span></p><br><br></li></ul><br><p><b><u><span>Preferred Qualifications and Skills</span></u></b></p><br><br><ul><li><p>College degree preferred.</p><br><br></li><li><p>Minimum three years of leadership experience within Rooms Division or Front Office operations in a luxury hotel or resort environment.</p><br><br></li><li><p>Strong leadership, supervisory, and managerial skills.</p><br><br></li><li><p>Strong operational knowledge of Front Office and night audit procedures.</p><br><br></li><li><p>Excellent organizational and problem solving abilities.</p><br><br></li><li><p>Strong communication and guest relations skills.</p><br><br></li><li><p>Ability to handle emergencies calmly and professionally.</p><br><br></li><li><p>Excellent verbal and written communication skills in English require,and Arabic will be an advantage</p><br><br></li><li><p>Ability to work independently and manage overnight operations efficiently.</p><br><br></li><li><p>The ideal candidate will have an outgoing personality and a can-do approach to any task!</p><br><br></li></ul><br><p><b><u><span>Our Offering:-</span></u></b> </p><br><br><br><p>Competitive Net Salary in a Tax-Free Environment</p><br><br><p><span>Opportunities to build a successful career with global potential </span> </p><br><br><p><span>Unique strong culture - diversity of 50 different nationalities</span> </p><br><br><p><span>Living accommodation in a high quality, well-resourced apartment</span> </p><br><br><p><span>Excellent Learning and Development opportunities</span></p><br><br><p><span>Employee Recognition Programs</span><span></span></p><br><br><p><span>Complimentary Discovery nights at FS Hotels Worldwide </span></p><br><br><p><span>Paid vacation & home leave ticket</span> </p><br><br><p><span>Complimentary meals in employee dining restaurants</span> </p><br><br><p><span>Transportation to work provided</span> </p><br><br><p>Employee Assistance Program</p><br><br><p><span>Medical & Life Insurance</span> </p><br><br><p><b><u><span> Work Authorization:-</span></u></b> </p><br><br><br><p><span>The Hotel will apply for the work authorization for a successful candidate.</span> </p><br><br><br><p><b><u><span> Learn more about employment with Four Seasons:-</span></u></b></p><br><br><br><p><span>You could also learn more about employment with Four Seasons via the following channels:</span> </p><br><br><p><span>https://www.facebook.com/FourSeasonsJobs</span> </p><br><br><p><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span> </p><br><br><p><span>http://jobs.fourseasons.com</span> </p><br><br><p><span>https://twitter.com/FourSeasonsJobs</span></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. <br>Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes). <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>CRITICAL TASKS<br>Safety and Security<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Follow company and department policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Communication<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Talk with and listen to other employees to effectively exchange information.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Provide assistance to coworkers, ensuring they understand their tasks.<br>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Assists Management<br>Collaborate with management to formally recognize hourly employees' performance contributions.<br>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.<br>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.<br>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.<br>Coordinate tasks and work with other departments to ensure that the department runs efficiently.<br>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).<br>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.<br>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).<br>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.<br>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.<br>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.<br>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Monitor the performance of others to ensure adherence to quality expectations and standards.<br>Physical Tasks<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Visually inspect tools, equipment, or machines (e.g., to identify defects).<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Recruitment - Programs and Strategies<br>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.<br>Hiring - New Employees<br>Ensure company grooming standards are communicated effectively to all new employees.<br>Training - Needs Assessment<br>Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment.<br>Training - Development<br>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).<br>Prepare for training classes (e.g., materials, setup classes, breakdown classes).<br>Design and create interactive training in various formats.<br>Training - Delivery and Tracking<br>Conduct stand-up training to groups of employees.<br>Monitor and ensure departments are conducting safety training and orientation.<br>Communications and Relations<br>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.<br>Assist and support management and the leadership team with handling and resolving Human Resources issues.<br>Inform Human Resources management of issues related to employee relations within the division or property.<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.<br>Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.<br>Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.<br>Performance Management<br>Review employee files (e.g., employee reviews, disciplinary actions) and communicate discrepancies to management.<br>Administration<br>Maintain confidentiality and security of employee and property records, files, and information.<br>Answer phone calls and record messages.<br>Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).<br>Human Resources Programs<br>Assist in logistics, administration, and scheduling of annual employee surveys.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Marriott Marquis City Center Doha & Marriott Executive Apartments City Center Doha (MEA)<br>Position Summary<br>Marriott International is seeking a dynamic, commercially driven, and highly experienced <br>Multi-Property General Manager<br>to lead the iconic <br>Marriott Marquis City Center Doha<br>and <br>Marriott Executive Apartments (MEA) City Center Doha<br>. This role requires a strategic hospitality leader with a proven track record in hotel operations, revenue generation, sales and marketing, stakeholder management, and talent development within luxury and upper-upscale hotel environments.<br>The successful candidate will be responsible for driving overall business performance, enhancing guest satisfaction, maximizing profitability, and leading a high-performing leadership team across both properties. Previous experience working within the <br>Middle East hospitality market is essential<br>.<br>About the Properties<br>Marriott Marquis City Center Doha<br>Located in the heart of Doha's prestigious West Bay district, Marriott Marquis City Center Doha is a landmark hotel directly connected to City Center Mall and within walking distance of the Doha Exhibition & Convention Center (DECC). The hotel features nearly 580 guestrooms and suites, extensive food and beverage offerings, wellness facilities, meeting and event space, and serves both business and leisure travelers. <br>Marriott Executive Apartments (MEA) City Center Doha<br>Connected to the Marriott Marquis complex, Marriott Executive Apartments City Center Doha offers premium serviced apartments designed for extended-stay guests. Featuring studio, one-, two-, and three-bedroom accommodations, the property caters to corporate travelers, expatriates, and long-stay residents seeking the comforts of home combined with Marriott's world-class service standards. <br>Candidate Profile<br>Required Qualifications<br>Minimum <br>5+ years of General Manager experience<br>within upscale, upper-upscale, or luxury hotels.<br>Previous <br>Middle East hospitality experience is mandatory<br>.<br>Strong background in both <br>Operations and Sales & Marketing<br>leadership.<br>Proven success managing complex, high-volume hotels with significant F&B and meetings business.<br>Demonstrated experience driving commercial performance and owner returns.<br>Strong financial acumen with expertise in budgeting, forecasting, and asset management.<br>Exceptional leadership, communication, and stakeholder management skills.<br>Bachelor's degree in Hospitality Management, Business Administration, or related discipline preferred.<br>JOB SPECIFIC TASKS<br>Business Strategy Development<br>Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with Marriott brand business strategies; translates Marriott global strategic plan into one that can be executed on property.<br>Business Strategy Execution<br>Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with MHR/JW brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.<br>Sales and Marketing<br>Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; ensures sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.<br>Talent Management and Organizational Capability<br>Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.<br>Brand Champion<br>Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and MHR/JW brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents MHR/JW brand values in all leadership actions.<br>Business Information Analysis<br>Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.<br>Employee and Labor Relations<br>Ensures all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (“open door policy”); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.<br>Revenue Management<br>Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports MHR/JW brand positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.<br>Owner Relations<br>Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.<br>Customer and Public Relations Management<br>Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).<br>Company/Brand Policy, Procedures, and Standards Compliance<br>Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; ensures employees are appropriately trained and performing to standard.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Multi-Property General Manager - Marriott Marquis and MEA City Center Doha
Manufacturing & Production
<strong>Additional Information</strong> This position is for Nigerian (Local)) only.<br><br><strong>Job Number</strong> 26123558<br><br><strong>Job Category</strong> Property Leadership<br><br><strong>Location</strong> Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, PO Box 25500, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Marriott Marquis City Center Doha & Marriott Executive Apartments City Center Doha (MEA)<br><br></strong><strong>Position Summary<br><br></strong>Marriott International is seeking a dynamic, commercially driven, and highly experienced <strong>Multi-Property General Manager</strong> to lead the iconic <strong>Marriott Marquis City Center Doha</strong> and <strong>Marriott Executive Apartments (MEA) City Center Doha</strong>. This role requires a strategic hospitality leader with a proven track record in hotel operations, revenue generation, sales and marketing, stakeholder management, and talent development within luxury and upper-upscale hotel environments.<br><br>The successful candidate will be responsible for driving overall business performance, enhancing guest satisfaction, maximizing profitability, and leading a high-performing leadership team across both properties. Previous experience working within the <strong>Middle East hospitality market is essential</strong>.<br><br><strong>About The Properties<br><br></strong><strong>Marriott Marquis City Center Doha<br><br></strong>Located in the heart of Doha's prestigious West Bay district, Marriott Marquis City Center Doha is a landmark hotel directly connected to City Center Mall and within walking distance of the Doha Exhibition & Convention Center (DECC). The hotel features nearly 580 guestrooms and suites, extensive food and beverage offerings, wellness facilities, meeting and event space, and serves both business and leisure travelers.<br><br><strong>Marriott Executive Apartments (MEA) City Center Doha<br><br></strong>Connected to the Marriott Marquis complex, Marriott Executive Apartments City Center Doha offers premium serviced apartments designed for extended-stay guests. Featuring studio, one-, two-, and three-bedroom accommodations, the property caters to corporate travelers, expatriates, and long-stay residents seeking the comforts of home combined with Marriott's world-class service standards.<br><br><strong>Candidate Profile<br><br></strong><strong>Required Qualifications<br><br></strong><ul><li>Minimum 5+ years of General Manager experience within upscale, upper-upscale, or luxury hotels.</li><li>Previous Middle East hospitality experience is mandatory.</li><li>Strong background in both Operations and Sales & Marketing leadership.</li><li>Proven success managing complex, high-volume hotels with significant F&B and meetings business.</li><li>Demonstrated experience driving commercial performance and owner returns.</li><li>Strong financial acumen with expertise in budgeting, forecasting, and asset management.</li><li>Exceptional leadership, communication, and stakeholder management skills.</li><li>Bachelor's degree in Hospitality Management, Business Administration, or related discipline preferred.<br><br></li></ul><strong>JOB SPECIFIC TASKS<br><br></strong><strong>Business Strategy Development<br><br></strong>Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with Marriott brand business strategies; translates Marriott global strategic plan into one that can be executed on property.<br><br><strong>Business Strategy Execution<br><br></strong>Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with MHR/JW brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.<br><br><strong>Sales and Marketing<br><br></strong>Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; ensures sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.<br><br><strong>Talent Management and Organizational Capability<br><br></strong>Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.<br><br><strong>Brand Champion<br><br></strong>Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and MHR/JW brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents MHR/JW brand values in all leadership actions.<br><br><strong>Business Information Analysis<br><br></strong>Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.<br><br><strong>Employee and Labor Relations<br><br></strong>Ensures all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (“open door policy”); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.<br><br><strong>Revenue Management<br><br></strong>Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports MHR/JW brand positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.<br><br><strong>Owner Relations<br><br></strong>Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.<br><br><strong>Customer and Public Relations Management<br><br></strong>Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).<br><br><strong>Company/Brand Policy, Procedures, And Standards Compliance<br><br></strong>Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; ensures employees are appropriately trained and performing to standard.<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.<br><br><p><b>The Role of Senior Commercial Director :</b></p><br><br><p>The Four Seasons Hotels Qatar are looking for a <b>Senior</b> <b>Commercial Director </b>who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. This is an exciting opportunity for an accomplished, strategic, and inspirational commercial leader to drive top-line results across Sales, Marketing, Revenue Management, Reservations, Catering, and Public Relations. Reporting directly to the General Manager, the Senior Commercial Director is a member of the Hotel Planning Committee, actively participating in strategic and operational decision-making. This role leads all commercial functions for both <b>Four Seasons Hotel Doha</b> and <b>Four Seasons Resort and Residences at The Pearl-Qatar</b> with a clear focus on maximizing revenue, profitability, and market share, while delivering the exceptional service and brand standards synonymous with Four Seasons.</p><br><br><p><b>Leadership & Strategy</b></p><br><br><ul><li>Lead, coach, and develop a high-performing commercial team including Sales, Catering, Revenue Management, Reservations, Marketing, and Public Relations.</li><li>Foster a dynamic, collaborative, and high-performance culture.</li><li>Partner closely with the General Manager, Planning Committee, Third Party partners to align hotel & resort business plan with revenue-generating strategies.</li><li>Build trust with internal and external stakeholders including Ownership and Corporate leadership.</li><li>Represent the Four Seasons Qatar Hotels in commercial forums, travel as required, and maintain strong relationships within the Four Seasons network and the broader luxury hospitality sector.</li></ul><br><p><b>Revenue Optimization:</b></p><br><br><ul><li>Provide strategic guidance in terms of Revenue & Distribution</li><li>Develop and implement robust pricing and revenue strategies to maximize RevPAR and overall profitability.</li><li>Ensure alignment across sales channels and consistent performance across key KPIs.</li><li>Drive revenue accountability across all departments.</li></ul><br><p><b>Sales & Business Development:</b></p><br><br><ul><li>Oversee key account management and provide support for strategic partnerships.</li><li>Lead the development and execution of sales strategies to optimize group, transient, and corporate segments.</li><li>Approve sales travel budgets, review team performance, and set ambitious but achievable goals.</li><li>Ensure effective deployment of resources across both properties to maximize market opportunities.</li></ul><br><p><b>Marketing & Communications:</b></p><br><br><br><ul><li>Develop and execute an integrated Annual Marketing Plan that supports brand positioning and commercial goals.</li><li>Direct all digital and traditional marketing activities, including SEO, PPC, social media, content, and campaign strategy.</li><li>Ensure both Hotels maintain a compelling presence on Four Seasons platforms and across third-party channels.</li><li>Monitor market trends and ensure both properties stay ahead of competitors in positioning, messaging, and customer engagement.</li></ul><br><p><b>Public Relations & Brand:</b></p><br><br><br><ul><li>Oversee the Public Relations strategy and initiatives with local agencies and corporate support.</li><li>Champion a thoughtful and consistent brand voice across all channels.</li><li>Lead the development of targeted campaigns and partnerships that drive awareness and preference in key feeder markets.</li></ul><br><p><b>What We’re Looking For</b></p><br><br><ul><li>A strategic leader with preference of a minimum of three to five years’ experience in a Commercial Director role within luxury hospitality.</li><li>Proven track record in Sales, Marketing, and Revenue Management, preferably with Four Seasons or comparable luxury brands.</li><li>Bachelor’s degree in business, Marketing, or Hospitality Management preferred.</li><li>Exceptional leadership and communication skills, with the ability to influence, inspire, and deliver results.</li><li>Strong financial and budget management acumen.</li><li>Creative mindset with the ability to identify new opportunities and innovate within a structured brand environment.</li><li>High degree of professional integrity and a hands-on, collaborative approach.</li><li>Flexibility to travel to key markets as needed.</li></ul><br><p><b>What we offer </b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package tailored specifically for our Planning Committee members.</li><li>Excellent Learning and Development opportunities </li><li>Complimentary and discounted Stays and Services at Four Seasons Worldwide</li><li>Comprehensive Time off Package including Vacation, Sick and Holiday pay</li><li>Complimentary employee meals prepared by the Four Seasons Culinary Team </li><li>Complimentary Dry Cleaning and Laundry Services </li></ul><br><p>If you are a passionate hospitality leader who thrives on creating exceptional guest experiences, inspiring teams, and driving business success, we would love to hear from you. Join us and be part of shaping the future of luxury hospitality.</p><br><br><br><br><br><br><br><br> </div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Guest satisfaction Ensures that all associates deliver the brand promise and always provide exceptional guest service. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.<br>Operations Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Ensure high standards of personal presentation and grooming. Respond to changes in the food and beverage function as dictated by the industry, company, and hotel. Ensure to attend a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. To have a full working knowledge of the restaurant floor plans and layout of all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full knowledge of bar OS&E and drinks garnishes. To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Manage Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database. Ensure all associates are always following the Order of Service and Standard Operating Procedures. Mentor associates as requested by management, following all correct training procedures and standards. Monitor associate development at the bar identifying training needs and any areas of concern. Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager. To ensure all associate are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house. To take responsibility for correcting poor performance in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager Implements agreed upon beverage policy and procedures throughout the property.<br>Customers Ensure the customers experience is one to remember. Provide a professional & efficient standard of service. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular customer base, remember their likes and dislikes. Smile and maintain eye contact with customers. Provide prompt, unobtrusive, attentive service – the customer always comes first. Maintenance of tables to ensure the highest standard of hospitality. Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.<br>Service Ensure staffing levels are correct. Lease with Assistant Bar Manager and Bar Manager to ensure adequate staffing for the service & larger parties. Adhere to agreed break times. Ensure associate are fully trained with opening, during & closing bar procedures. Ensure associate are updated daily with requirements & provide suitable instruction. Ensure all MEP requirements have been met prior to service. Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times. Ensure rubbish is removed.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125133<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Diplomatic Street, West Bay Area, P.O. Box 22752, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.<br><br>Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes).<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>CRITICAL TASKS<br><br></strong>Safety and Security<br><br><ul><li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.</li><li>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.</li><li>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br><br></li></ul>Policies and Procedures<br><br><ul><li>Protect the privacy and security of guests and coworkers.</li><li>Maintain confidentiality of proprietary materials and information.</li><li>Follow company and department policies and procedures.</li><li>Perform other reasonable job duties as requested by Supervisors.<br><br></li></ul>Guest Relations<br><br><ul><li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li><li>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.</li><li>Address guests' service needs in a professional, positive, and timely manner.</li><li>Thank guests with genuine appreciation and provide a fond farewell.</li><li>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).</li><li>Assist other employees to ensure proper coverage and prompt guest service.</li><li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li><li>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br><br></li></ul>Communication<br><br><ul><li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li><li>Talk with and listen to other employees to effectively exchange information.</li><li>Speak to guests and co-workers using clear, appropriate and professional language.</li><li>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.</li><li>Provide assistance to coworkers, ensuring they understand their tasks.</li><li>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br><br></li></ul>Assists Management<br><br><ul><li>Collaborate with management to formally recognize hourly employees' performance contributions.</li><li>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.</li><li>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.</li><li>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.</li><li>Coordinate tasks and work with other departments to ensure that the department runs efficiently.</li><li>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).</li><li>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.</li><li>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).</li><li>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.</li><li>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).</li><li>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.</li><li>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.</li><li>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br><br></li></ul>Working with Others<br><br><ul><li>Support all co-workers and treat them with dignity and respect.</li><li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li><li>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.</li><li>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br><br></li></ul>Quality Assurance/Quality Improvement<br><br><ul><li>Comply with quality assurance expectations and standards.</li><li>Monitor the performance of others to ensure adherence to quality expectations and standards.<br><br></li></ul>Physical Tasks<br><br><ul><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Visually inspect tools, equipment, or machines (e.g., to identify defects).</li><li>Enter and locate work-related information using computers and/or point of sale systems.<br><br></li></ul>Recruitment - Programs and Strategies<br><br><ul><li>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.<br><br></li></ul>Hiring - New Employees<br><br><ul><li>Ensure company grooming standards are communicated effectively to all new employees.<br><br></li></ul>Training - Needs Assessment<br><br><ul><li>Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment.<br><br></li></ul>Training - Development<br><br><ul><li>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).</li><li>Prepare for training classes (e.g., materials, setup classes, breakdown classes).</li><li>Design and create interactive training in various formats.<br><br></li></ul>Training - Delivery and Tracking<br><br><ul><li>Conduct stand-up training to groups of employees.</li><li>Monitor and ensure departments are conducting safety training and orientation.<br><br></li></ul>Communications and Relations<br><br><ul><li>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</li><li>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.</li><li>Assist and support management and the leadership team with handling and resolving Human Resources issues.</li><li>Inform Human Resources management of issues related to employee relations within the division or property.</li><li>Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.</li><li>Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.</li><li>Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.<br><br></li></ul>Performance Management<br><br><ul><li>Review employee files (e.g., employee reviews, disciplinary actions) and communicate discrepancies to management.<br><br></li></ul>Administration<br><br><ul><li>Maintain confidentiality and security of employee and property records, files, and information.</li><li>Answer phone calls and record messages.</li><li>Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).<br><br></li></ul>Human Resources Programs<br><br><ul><li>Assist in logistics, administration, and scheduling of annual employee surveys.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
About Us<br><br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Located on Doha's longest private beach and nestled in landscaped gardens, the Inter Continental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa Inter Continental.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br>Your Day to Day<br><br>As a C&E Sales Executive, you will support the commercial success of the hotel's Conference & Events business by managing event enquiries, developing client relationships, converting opportunities, and maximizing revenue across meetings, conferences, social events, weddings, and other functions.<br><br>You will act as a key point of contact for clients throughout the sales process, from the initial enquiry and proposal through to confirmation and handover to the Events and Operations teams. The role requires a strong combination of commercial awareness, attention to detail, relationship-building skills, and a genuine passion for delivering exceptional events.<br><br>Key Responsibilities Include:<br><br>Handle and respond to incoming Conference & Events enquiries in a timely, professional, and engaging manner. Qualify enquiries by understanding the client's requirements, event objectives, expected attendance, preferred dates, budget, and other relevant details. Prepare and present tailored proposals, quotations, packages, and event solutions in line with the hotel's commercial strategy. Follow up proactively on enquiries and proposals to maximize conversion opportunities. Conduct property and event space site inspections for prospective clients and event organizers. Present the hotel's meeting rooms, event venues, facilities, catering options, and other relevant services confidently and effectively. Negotiate rates and commercial terms within approved guidelines to secure business while protecting the hotel's revenue objectives. Convert qualified enquiries into confirmed business and ensure accurate documentation of all event details. Develop and maintain relationships with existing corporate accounts, event organizers, agencies, wedding planners, associations, and other relevant partners. Identify opportunities for repeat business, additional events, referrals, and account development. Support proactive sales activities, including client visits, sales calls, networking events, trade shows, and industry activities. Identify potential business opportunities within the local corporate, social, government, association, and events markets. Maintain regular communication with key accounts and ensure a strong understanding of their business and event requirements. Support the development of long-term client relationships that generate recurring Conference & Events business. Ensure all confirmed events are accurately captured and documented within the hotel's systems. Prepare complete and accurate event documentation, including proposals, contracts, function details, and client requirements. Conduct an effective handover of confirmed business to the Conference & Events and Operations teams. Ensure all relevant commercial commitments, client preferences, special requests, and contractual requirements are clearly communicated. Follow up with clients after events to obtain feedback, strengthen relationships, and identify future business opportunities. Support the team in resolving any commercial or client-related matters arising before, during, or after an event. Support the achievement of Conference & Events revenue, occupancy, and conversion targets. Monitor the sales pipeline and ensure opportunities are actively followed up and progressed. Maximize revenue through appropriate upselling and cross-selling of meeting spaces, accommodation, food and beverage, and other hotel services. Maintain awareness of demand patterns, market conditions, competitor activity, and relevant pricing trends. Provide feedback to the Sales and Revenue teams regarding market opportunities, lost business, competitor activity, and client expectations. Ensure all commercial activity is conducted within the hotel's approved pricing, contracting, and credit policies. Work closely with Conference & Events, Banqueting, Culinary, Front Office, Reservations, Revenue Management, Finance, and other departments to ensure a seamless client journey. Maintain clear and timely communication with operational teams regarding confirmed events and client requirements. Participate in event planning and internal meetings where required to ensure alignment between the client's expectations and operational delivery. Support the team in delivering a consistent luxury experience from the initial sales interaction through to event completion. Maintain accurate and up-to-date records of enquiries, accounts, opportunities, proposals, and confirmed events. Monitor the status of enquiries and ensure appropriate follow-up is completed within agreed timelines. Prepare regular sales activity and pipeline reports as required. Maintain accurate client and account information within the hotel's CRM and relevant systems. Ensure all proposals, quotations, contracts, and correspondence are professionally prepared and accurately reflect agreed commercial terms.<br><br>What We Are Looking For<br><br>Previous experience in Conference & Events Sales, hotel sales, catering sales, event management, or a related hospitality commercial role. Previous experience within a luxury hotel or five-star hospitality environment would be an advantage. Strong understanding of the local corporate and events market is preferred. Strong commercial awareness and the ability to identify opportunities to maximize revenue. Confident in conducting client meetings, site inspections, presentations, and commercial discussions. Customer-focused with a genuine passion for creating memorable event experiences.<br><br>What We Offer<br><br>We’ll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Provide a courteous, professional, efficient, and flexible service at all times. Be well groomed, clean, and pleasant. Report for duty on time in accordance with company policy and adhering to grooming standards, for the shift handovers. Have a full knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities such as Spa, Restaurants, and Gym etc. Register all the information, updates and instruction learned during the day before leaving the office. Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards. Fill in the daily guest report and ensure any pending items at the end of a shift are handed over. Keep the guest’s agenda on a daily basis and have track of the location where the guests are. Welcome the guest by the main entrance depending on the time. Register and regular updating in SAG information Group for all known of guest’s movement, activity, plan, schedule, F&B order, special amenity, allocation change, room move, etc. – To the best of your knowledge. Check in the guest in the commodity of their suite, respecting all the set standards by the Front Office. Offer suite orientation to the arrival guests following all Forbes, LQA and Rosewood standards. Extend special attention to suites occupied by families according to the culture. Offer services of unpacking-packing luggage. Take care of the guest’s laundry, pressing and dry-cleaning with coordination of valet service. Maintain guest room and wardrobe in a neat and tidy fashion. Arrange the fruit basket and amenities for arrivals and refill them on a daily basis according to the guest’s wishes when needed. Clean and polish all cutlery, glasses, dishes, and napkins in the suites prior to guest arrivals. Ensure all items are perfectly folded and placed in the right position as per Rosewood standards. Polish the guest shoes as per the set standards with the shoes tree in each pair of shoes. Deliver appropriate newspapers to the guest rooms. Coordinate with the front desk for speed check-in & check-out as per guest request. Deliver guests’ mail and messages promptly. Inform the housekeeping department of the time desired for the daily cleaning and turn-down service. Make aware all the hotel departments about guest allergies and food preferences. Be fully conversant with all services and facilities offered by the hotel. Be fully conversant with new promotions, Menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures. Be fully conversant with accommodation features: lay-out, room type, location décor, in room facilities and equipment. Assist in arranging medical assistance when needed. Have a thorough understanding and knowledge of use of the equipment and techniques such as silverware and chinaware maintenance. Have a thorough understanding of the technical features of the suites. Have good knowledge of how to serve guests their meals and drinks in their suite. Be the main contact for guests and the hotel during suite receptions and dinner parties. Prepare arrival and departure gifts to be given to the guest. Perform all duties with the same sense of priority and dedication. Monitor operating supplies and reduce spoilage and wastage. Keep a friendly environment attitude at all times. Host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous manner. Serve our guests in a calm, discrete and courteous manner, respecting timing standards. Support the other departments such as Housekeeping, Concierge Room service and Front Office with their duties when needed. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Keep a critical eye during the process of room inspection and to report any default equipment. Coordinate with the front desk for speed check-in & check-out as per guest request. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Anticipate guest needs, respond promptly, and acknowledge all guests, however busy or whatever time of the day.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels Group Culture and Brand Standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Finance / Administration:Monitor the Beverage Cost to ensure it is in line with budget, prepare to take action for any variations. Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office. Ensure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB/Beverage Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB/Beverage Manager. Monitor actual and projected sales on a daily basis. Review meal period covers, room capture ratios and average check to ensure revenue goals are met or exceeded. Identifies and addresses opportunities as needed. Manage incentive programs for upselling and marketing promotions. Marketing:Fully operate within the Marketing & Communications parameters and fully support any marketing campaign set up to promote the bar. Operations:To have a full working knowledge of the bar floor plan / layout and all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic and nonalcoholic beverages To have a full knowledge of bar OS&E and drinks garnishes To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the bar. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database. Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associates are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the DOFB/ADOFB/Beverage Manager Prepare weekly schedules according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands. Organizing monthly team meeting and Daily Calling every day. Ensure all bar closing tasks are completed before the bar team leaves the restaurant. Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented. Run and interpret department reports as necessary. Monitor bar maintenance and report any issues and repairs that may need to be carried out. Oversee the punctuality and appearance of all Food and Beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
Additional Information<br><br>Job Number 26111600<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26110276<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26107412<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking a creative, proactive, and results-driven Assistant Marketing Manager to support the planning and execution of marketing initiatives at Our Habitas Ras Abrouq , ensuring consistent brand visibility, guest engagement, and revenue growth in a unique luxury desert resort environment. Reporting to the Marketing Manager or Director of Marketing, the Assistant Marketing Manager is responsible for coordinating day-to-day marketing activities, supporting campaign development, managing digital and social media presence, and collaborating with internal teams and external partners to deliver impactful marketing initiatives. This role plays a key part in strengthening the resort's brand positioning while driving awareness, guest acquisition, and loyalty. The Assistant Marketing Manager will work closely with the Sales, Operations, Revenue, and Brand teams to develop compelling marketing campaigns, create engaging content, monitor campaign performance, and ensure all communications align with brand standards. This position requires strong organizational skills, creativity, project management abilities, and a solid understanding of luxury hospitality marketing.</p><p>Key Responsibilities Support the planning, coordination, and execution of marketing campaigns across digital, social media, email, print, and partnership channels. Assist in creating engaging content for social media, website, newsletters, promotional materials, and guest communications while ensuring consistency with brand guidelines. Coordinate with photographers, videographers, designers, influencers, and external agencies to develop high-quality marketing assets. Manage the resort's social media platforms by scheduling content, monitoring engagement, and responding to marketing-related inquiries when appropriate. Update website content and ensure promotional offers, events, and resort information remain accurate and current. Monitor marketing campaign performance and prepare reports with insights and recommendations for continuous improvement. Collaborate closely with the Sales and Revenue teams to support promotional activities, seasonal campaigns, and revenue-driving initiatives. Assist in organizing media visits, influencer collaborations, brand activations, and resort events to enhance brand exposure. Maintain strong relationships with media partners, tourism organizations, and marketing vendors. Ensure all marketing materials comply with brand standards and maintain a consistent luxury brand image across all touchpoints. Support budget tracking, purchase requests, and administrative tasks related to marketing activities. Conduct market research and competitor analysis to identify emerging trends and opportunities. Coordinate internal communications to ensure departments are informed of ongoing marketing campaigns and promotions. Assist in developing innovative marketing strategies that enhance guest experiences and strengthen brand awareness. Support sustainability and community engagement initiatives by promoting responsible tourism and brand storytelling.</p><p>Who You Are A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.</p><p>Qualifications Minimum Requirements 3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment. Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation. Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling. Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools. Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage. Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously. Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights. Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders. Fluent in English, both written and spoken; additional languages are an advantage. Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment. Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.<br><br>Qualifications Minimum Requirements<br></p><ul><li>3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment.</li><li>Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation.</li><li>Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling.</li><li>Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools.</li><li>Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage.</li><li>Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.</li><li>Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights.</li><li>Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment.</li><li>Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</li></ul><p></p></section>