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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26129522<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Building No. 153 Street No. 347, P.O. Box 4010, Lusail, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Understanding Market Opportunities & Driving Revenue<br><br></strong><ul><li> Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li><li> Partners with group/catering counterpart to effectively manage the business opportunity.</li><li> Responds to incoming group/catering opportunities for the property that are outside parameters of the .</li><li> Handles all opportunities if property does not participate in an EBC.</li><li> Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li><li> Focuses efforts on group/catering accounts with significant potential sales revenue.</li><li> Develops effective group/catering sales plans and actions.</li><li> Designs, develops and sells creative catered events.</li><li> Maximizes revenue by upselling packages and creative food and beverage.</li><li> Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li><li> Closes the best opportunities for each property based on market conditions and individual property needs.</li><li> Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br><br></li></ul><strong>Providing Exceptional Customer Service<br><br></strong><ul><li> Handles complex business with significant revenue potential as well as significant customer expectations.</li><li> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li><li> Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li><li> Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li><li> Provides excellent customer service in order to grow share of the account.</li><li> Executes brand’s Customer Service Standards and property’s Brand Standards.</li><li> Executes and supports the business Customer Service Standards and property’s Brand Standards.</li><li> Participates in and practices daily service basics of the brand.</li><li> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li><li> Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li><li> Manages and develops relationships with key internal and external stakeholders.</li><li> Uses sales resources and administrative/support staff.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Utilizes intranet for resources and information.</li><li> Conducts site inspections.</li><li> Creates contracts as required.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>В отелях Le Méridien поддерживается атмосфера роскошных путешествий и воздается должное культуре каждой страны, для чего гостям дается возможность насладиться всеми гранями жизни в европейском стиле. Наши гости – любознательные, творческие и космополитичные люди, которые любят открывать для себя новые культуры и ценят общение и возможность замедлить стремительный темп жизни, чтобы насладиться местом, в котором они остановились. Мы обслуживаем гостей со вкусом, проявляя творческий подход, чтобы у них не только остались неизгладимые впечатления от проживания в наших отелях, но и появилось желание получать максимум удовольствия от жизни. Мы ищем любознательных и творческих людей, желающих стать частью нашего коллектива. Если вы любите общаться с гостями, находить с ними общий язык и хотите помогать им получать незабываемые впечатления от пребывания в наших отелях, предлагаем вам ознакомиться со списком вакансий в Le Méridien.Выбрав работу в Le Méridien, вы станете частью коллектива <strong>одного из брендов Marriott International</strong> . Делайте<strong> то, что у вас получается лучше всего, начните движение к своей цели,</strong> присоединитесь <strong>к удивительной глобальной команде и</strong> измените свою жизнь к лучшему.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26129522<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Building No. 153 Street No. 347, P.O. Box 4010, Lusail, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Understanding Market Opportunities & Driving Revenue<br><br></strong><ul><li> Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li><li> Partners with group/catering counterpart to effectively manage the business opportunity.</li><li> Responds to incoming group/catering opportunities for the property that are outside parameters of the .</li><li> Handles all opportunities if property does not participate in an EBC.</li><li> Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li><li> Focuses efforts on group/catering accounts with significant potential sales revenue.</li><li> Develops effective group/catering sales plans and actions.</li><li> Designs, develops and sells creative catered events.</li><li> Maximizes revenue by upselling packages and creative food and beverage.</li><li> Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li><li> Closes the best opportunities for each property based on market conditions and individual property needs.</li><li> Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br><br></li></ul><strong>Providing Exceptional Customer Service<br><br></strong><ul><li> Handles complex business with significant revenue potential as well as significant customer expectations.</li><li> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li><li> Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li><li> Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li><li> Provides excellent customer service in order to grow share of the account.</li><li> Executes brand’s Customer Service Standards and property’s Brand Standards.</li><li> Executes and supports the business Customer Service Standards and property’s Brand Standards.</li><li> Participates in and practices daily service basics of the brand.</li><li> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li><li> Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li><li> Manages and develops relationships with key internal and external stakeholders.</li><li> Uses sales resources and administrative/support staff.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Utilizes intranet for resources and information.</li><li> Conducts site inspections.</li><li> Creates contracts as required.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Le Méridien puise son inspiration dans l'époque des voyages glamour, célébrant chaque culture par le prisme d'un esprit épicurien résolument européen. Notre clientèle est curieuse et créative. Cosmopolite et avide de culture, elle apprécie les échanges et elle aime ralentir le rythme pour savourer pleinement l'endroit où elle se trouve. Nous offrons un service à la fois chic et authentique, vraiment inoubliable grâce à des expériences qui incitent à profiter des plus beaux moments de la vie. Nous recherchons des personnes curieuses et créatives pour rejoindre notre équipe. Si vous aimez nouer des liens avec des clients partageant le même état d'esprit et avez à cœur de créer des expériences inoubliables, nous vous invitons à découvrir les offres d'emploi chez Le Méridien. En rejoignant Le Méridien, vous intégrerez le portefeuille d'enseignes de Marriott International. <strong>Rejoignez</strong> une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de <strong>trouver </strong> un sens à votre vie professionnelle, de <strong>faire partie</strong> d'une équipe internationale d'exception et de <strong>devenir</strong> la meilleure version de vous-même.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles & Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>The Host / Hostess is the welcoming face of the dining experience, creating a gracious and memorable first impression for every guest. With warmth, elegance, and genuine hospitality, the role ensures seamless guest seating, attentive coordination, and personalized engagement throughout the dining journey. The Hostess upholds the exceptional service standards synonymous with Raffles and Fairmont, managing reservations and guest flow with professionalism, poise, and attention to detail. Working collaboratively with the restaurant and culinary teams, the role contributes to a refined and elevated dining atmosphere that exceeds guest expectations.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Welcome guests with warmth, professionalism, and personalized attention in line with Raffles and Fairmont luxury service standards</li><li>Manage restaurant reservations, seating arrangements, and guest flow efficiently and accurately</li><li>Escort guests to their tables while providing engaging and attentive service throughout the arrival experience</li><li>Maintain thorough knowledge of restaurant offerings, operating hours, promotions, and special events</li><li>Coordinate closely with restaurant and culinary teams to ensure smooth and seamless dining operations</li><li>Anticipate guest preferences and respond promptly to inquiries, requests, and special occasions</li><li>Handle guest feedback and waiting lists professionally, ensuring a positive and memorable experience</li><li>Maintain cleanliness, organization, and presentation of the hostess stand and reception area</li><li>Support daily administrative tasks, including reservation management systems and guest communication</li><li>Uphold the highest standards of professionalism, grooming, and confidentiality at all times</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Previous experience in a Host / Hostess, Guest Relations, or Food & Beverage role, preferably within a luxury hospitality environment</li><li>Exceptional communication and interpersonal skills with a warm and engaging personality</li><li>Professional presentation and excellent guest service etiquette</li><li>Strong organizational and multitasking abilities in a fast-paced environment</li><li>Ability to manage reservations, guest flow, and special requests with attention to detail and composure</li><li>Familiarity with reservation management systems and basic computer applications preferred</li><li>Passion for creating memorable guest experiences and delivering personalized service</li><li>Fluent in English; additional language skills are considered an advantage</li><li>Flexible to work various shifts, including evenings, weekends, and public holidays</li><li>Team-oriented mindset with the ability to collaborate effectively across departments and contribute to operational excellence</li></ul><ul><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging: We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity: We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. <strong>Делайте</strong> то, что у вас получается лучше всего, <strong>начните</strong> движение к своей цели, <strong>присоединитесь</strong> к удивительной глобальной команде и <strong>измените</strong> свою жизнь к лучшему.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.<br><br>Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.<br><br>Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader dans le secteur de l'hôtellerie de luxe. En tant que membre de notre équipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employés, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilité d'éprouver de la fierté à l'égard de votre travail et de vos collègues.<br><br>En intégrant l'équipe Ritz-Carlton, vous rejoignez également le portefeuille d'établissements de Marriott International. <strong>Choisissez</strong> une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de <strong>donner</strong> un sens à votre vie professionnelle, de <strong>faire partie</strong> d'une incroyable équipe internationale et de <strong>devenir</strong> la meilleure version de vous-même.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. <strong>Scegli</strong> un ambiente dove puoi svolgere al meglio il tuo lavoro, <strong>iniziare</strong> il tuo percorso verso i tuoi obiettivi, <strong>entrare a far parte</strong> di un fantastico team globale e <strong>diventare</strong> la versione migliore di te.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Com mais de 100 hotéis premiados pelo mundo, o Ritz-Carlton Ladies and Gentlemen cria experiências excepcionais que acompanham os hóspedes muito após a estadia. Atraindo os melhores profissionais de hotelaria do mundo, que selecionam memórias duradouras, acreditamos que todo mundo alcança o sucesso quando tem a possibilidade de exercer criatividade, gentileza e compaixão.<br><br>Todos os dias, estabelecemos o padrão para um serviço de luxo especial prestado em todo o mundo, nos orgulhando de proporcionar excelência nos cuidados e no conforto de nossos hóspedes.<br><br>Seu papel será o de assegurar que os “padrões ouro” do The Ritz-Carlton sejam atendidos com a maior elegância e cuidado todos os dias. Estes padrões são a base do The Ritz-Carlton e nos orientam a melhorar a cada dia. Eles servem como fundação, e nossa crença na cultura interna que leva ao sucesso que rendeu a reputação do The Ritz Carlton como líder global em hotelaria de luxo. Como parte do nosso time, você aprenderá e demonstrará estes padrões ouro, que incluem nossa promessa para com os funcionários, nossa crença fundamental e nosso valores de atendimento. Nossa promessa para você é que oferecemos a chance de ter orgulho do seu trabalho e de quem trabalha com você.<br><br>Ao entrar para o The Ritz-Carlton, você se junta a um portfólio de marcas da Marriott International. <strong>Esteja</strong> onde pode realizar seu melhor trabalho, <strong>agir</strong> conforme seu propósito, <strong>fazer parte</strong> de uma incrível equipe global e <strong>se tornar</strong> a melhor versão de quem você é.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Con más de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiencias tan excepcionales que el huésped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen éxito cuando están empoderados para ser creativos, amables y compasivos.<br><br>Todos los días, establecemos los estándares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los huéspedes.<br><br>Tu función será asegurarte de que los “estándares de oro” de The Ritz-Carlton se cumplan con amabilidad y atención todos los días. Los estándares de oro son la base de The Ritz-Carlton, lo que nos guía para que cada día sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al éxito, The Ritz Carlton se ha ganado la reputación de marca mundial líder en el sector hotelero de lujo. Como parte del equipo, aprenderás y pondrás en práctica los estándares de oro, como la promesa del empleado, el credo y los valores de servicio. Además, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.<br><br>Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. <strong>Estarás</strong> donde puedes llevar a cabo tu mejor trabajo, <strong>comenzarás</strong> a cumplir tu propósito, <strong>formarás parte</strong> de un increíble equipo mundial y <strong>te convertirás</strong> en tu mejor versión.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<strong>Company Description<br><br></strong><strong>Raffles Hotels & Resorts<br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br><strong>Fairmont Hotels & Resorts<br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles & Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>The Host / Hostess is the welcoming face of the dining experience, creating a gracious and memorable first impression for every guest. With warmth, elegance, and genuine hospitality, the role ensures seamless guest seating, attentive coordination, and personalized engagement throughout the dining journey. The Hostess upholds the exceptional service standards synonymous with Raffles and Fairmont, managing reservations and guest flow with professionalism, poise, and attention to detail. Working collaboratively with the restaurant and culinary teams, the role contributes to a refined and elevated dining atmosphere that exceeds guest expectations.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Welcome guests with warmth, professionalism, and personalized attention in line with Raffles and Fairmont luxury service standards</li><li>Manage restaurant reservations, seating arrangements, and guest flow efficiently and accurately</li><li>Escort guests to their tables while providing engaging and attentive service throughout the arrival experience</li><li>Maintain thorough knowledge of restaurant offerings, operating hours, promotions, and special events</li><li>Coordinate closely with restaurant and culinary teams to ensure smooth and seamless dining operations</li><li>Anticipate guest preferences and respond promptly to inquiries, requests, and special occasions</li><li>Handle guest feedback and waiting lists professionally, ensuring a positive and memorable experience</li><li>Maintain cleanliness, organization, and presentation of the hostess stand and reception area</li><li>Support daily administrative tasks, including reservation management systems and guest communication</li><li>Uphold the highest standards of professionalism, grooming, and confidentiality at all times<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role?<br><br></strong><ul><li>Previous experience in a Host / Hostess, Guest Relations, or Food & Beverage role, preferably within a luxury hospitality environment</li><li>Exceptional communication and interpersonal skills with a warm and engaging personality</li><li>Professional presentation and excellent guest service etiquette</li><li>Strong organizational and multitasking abilities in a fast-paced environment</li><li>Ability to manage reservations, guest flow, and special requests with attention to detail and composure</li><li>Familiarity with reservation management systems and basic computer applications preferred</li><li>Passion for creating memorable guest experiences and delivering personalized service</li><li>Fluent in English; additional language skills are considered an advantage</li><li>Flexible to work various shifts, including evenings, weekends, and public holidays</li><li>Team-oriented mindset with the ability to collaborate effectively across departments and contribute to operational excellence</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values<br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity & Inclusion<br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
<strong> Welcome to Your Next Adventure!<br><br></strong><strong>About The Company<br><br></strong>Snoonu is Qatar's pioneering super app, connecting customers with a diverse range of services, including food delivery, groceries, and more. Our commitment to innovation, customer satisfaction, and sustainable business practices empowers local vendors while delivering seamless experiences to users.<br><br><strong>Job Overview<br><br></strong>We are looking for a seasoned <strong>Head of Product</strong> to lead our <strong>Operations & Logistics</strong> teams. This role focuses on developing innovative customer, merchant, and courier support services, while also driving logistics and delivery efficiency. You will play a critical role in optimizing operational processes, ensuring that our logistics solutions set new standards for speed, reliability, and customer satisfaction.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Leadership and Strategy: Lead the Operations & Logistics product teams, establishing a clear vision and ensuring that all initiatives align with Snoonu’s strategic goals.</li><li>Roadmap and OKRs Management: Develop and oversee comprehensive roadmaps for the logistics and operations teams, focusing on initiatives that drive value for both the business and customers. Track and evaluate progress through Objectives and Key Results (OKRs).</li><li>Coaching and Mentoring: Foster a culture of growth by coaching a team of Product Managers, helping them refine their skills and progress in their careers at Snoonu.</li><li>Stakeholder Collaboration: Collaborate closely with cross-functional stakeholders to translate operational and business challenges into actionable product roadmaps, ensuring all teams are aligned and updated.</li><li>Technical Collaboration: Partner with engineering and technology leaders to expedite the development and deployment of key logistics and operational features, balancing speed with quality.</li><li>Efficiency and Innovation: Streamline internal processes to boost operational efficiency, drive scalability, and encourage innovation within product development.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Experience: 5+ years in product management, with specific expertise in logistics, operations, or delivery services.</li><li>Leadership Skills: Proven experience managing and leading high-performing product teams.</li><li>Agile Expertise: Strong foundation in Agile practices and Scrum methodologies to manage fast-paced product cycles.</li><li>Analytical Skills: Deep proficiency in data analysis and reporting, with the ability to draw actionable insights and make data-driven decisions.</li><li>Adaptability: Thrives in fast-moving, unstructured environments and excels at managing dynamic challenges.</li><li>Organizational Skills: Excellent prioritization and time management skills to handle multiple projects simultaneously.</li><li>Communication Skills: Exceptional communication and interpersonal skills, with the ability to simplify complex concepts for diverse audiences.</li><li>Educational Background: Degree in Engineering, Management, Logistics, Economics, Finance, or a related field.</li><li>Problem-Solving: Demonstrated problem-solving capability with a strategic mindset and innovative approach.</li><li>Language Proficiency: Fluency in English is essential; proficiency in Arabic is a plus.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>Ensure all Housekeeping Pantries are adequately stocked with linen/Supplies</span><span>on a daily basis</span><span>and cleaned on a daily basis.</span><span>This includes the toilets as well as the storage area.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure</span><span>all garbage is segregated as per the </span><span>Green</span><span> policy of the Lodge and are removed from </span><span>Housekeeping</span><span> pantries and stored </span><span>on a daily basis</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure</span><span>all Guest requests as well as room requests (including Extra Bed/ Extra linen) are delivered on time. All guest requests to be met as per Standard training Manuel of the Hotel.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure all walkways are cleaned </span><span>on a daily basis</span><span> including the guest corridors</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure soiled linen from all Pantries are removed and sent to Laundry</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support Housekeeping team in completing their tasks, including helping them to complete high level dusting, Cleaning of outdoor windows of the guest rooms.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain the Housekeeping stores on a daily basis by stocking the supplies, cleaning the </span><span>stores</span><span> and </span><span>ensure</span><span> inventories of the supplies are maintained.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>To update </span><span>Housekeeping</span><span> management on stock of supplies so that reorders for items can be </span><span>initiated</span><span> by the Housekeeping Management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure the Housekeeping Storage areas are kept in a clean and tidy condition at all times.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>to reduce wastage of supplies and amenities by proper handling, </span><span>usage</span><span> and storage.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be well informed of basic Hotel information </span><span>in order to</span><span>assist</span><span> any guest when enquired.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be able to operate the cleaning machinery in a most efficient manner for quality finish as per Four Seasons standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Report any damages or repairs and maintenance needed </span><span>to</span><span>Housekeeping</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Report any items found in check-out units to Security and Housekeeping.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Dress in the issued uniform and ensures a neat, clean, and tidy appearance at all times.</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span><span>:</span></u></p><br><br><ul><li><p><span><span>Preferred experience in a luxury hotel in</span><span>Housekeeping.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Must have full flexibility in schedule.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Able to</span><span>work</span><span>weekends,</span><span>holidays</span><span>and daytime.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to stand for</span><span>long periods</span><span>of time.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication skills</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>Work</span><span>Authorization:</span></u></p><br><br><br><p><span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p>The Spa Therapist is responsible for delivering exceptional spa and wellness treatments that promote relaxation, rejuvenation, and overall wellbeing while creating a warm, personalized, and memorable experience for every guest.</p><br><p>The role embodies the Our Habitas approach to <strong>wellbeing, connection, care, and meaningful experiences</strong>, ensuring treatments are delivered professionally, safely, and in accordance with established spa standards and guest preferences.</p><br><p>Key Responsibilities</p><br><p><strong>Guest Experience & Treatments</strong></p><br><ul><li>Welcome guests warmly and create a comfortable, relaxing, and personalized spa experience.</li><li>Conduct appropriate guest consultations before treatments to understand individual needs, preferences, expectations, and relevant contraindications.</li><li>Perform professional spa treatments, including massage, body treatments, facials, and other wellness services according to training, certification, and the spa treatment menu.</li><li>Personalize treatments appropriately based on guest needs while maintaining established treatment protocols.</li><li>Explain treatments and wellness recommendations clearly and professionally.</li><li>Provide appropriate post-treatment advice and recommendations.</li><li>Maintain guest privacy, dignity, confidentiality, and comfort at all times.</li><li>Anticipate guest needs and respond promptly and thoughtfully to requests.</li><li>Handle guest feedback professionally and immediately escalate concerns when necessary.</li></ul><p><strong>Spa Operations</strong></p><br><ul><li>Prepare treatment rooms before each appointment and ensure they are clean, organized, comfortable, and fully stocked.</li><li>Ensure treatment rooms are reset promptly and correctly after every treatment.</li><li>Maintain appropriate levels of linens, amenities, oils, products, and treatment supplies.</li><li>Assist with opening and closing procedures as assigned.</li><li>Ensure spa equipment is used correctly and report any damage or maintenance requirements promptly.</li><li>Support appointment flow and communicate effectively with the Spa Reception and Wellness Team to minimize delays and enhance the guest journey.</li><li>Assist with inventory counts and advise the Spa Supervisor of low stock or replenishment requirements.</li></ul><p><strong>Hygiene, Health & Safety</strong></p><br><ul><li>Maintain the highest standards of cleanliness, hygiene, sanitation, and personal grooming.</li><li>Clean and sanitize treatment rooms, equipment, tools, and surfaces according to established procedures.</li><li>Follow appropriate hand hygiene and linen-handling procedures.</li><li>Understand treatment contraindications and ensure treatments are not performed when there may be a health or safety concern.</li><li>Immediately report accidents, injuries, guest reactions, or health and safety concerns.</li><li>Ensure all products, oils, chemicals, and equipment are stored and handled safely.</li><li>Comply with applicable local health regulations and Company hygiene and safety standards.</li></ul><p><strong>Product Knowledge & Commercial Awareness</strong></p><br><ul><li>Maintain excellent knowledge of the spa treatment menu, wellness experiences, products, packages, and promotions.</li><li>Recommend appropriate treatments and retail products based on genuine guest needs rather than a purely sales-driven approach.</li><li>Support spa revenue objectives through thoughtful treatment recommendations, upgrades, and retail sales.</li><li>Ensure accurate recording of treatments and products used as required.</li><li>Participate in product knowledge sessions and continuously develop technical and wellness knowledge.</li></ul><p><strong>Teamwork & Our Habitas Culture</strong></p><br><ul><li>Work collaboratively with Spa, Wellness, Front Office, Experiences, Housekeeping, and other departments to create a seamless guest experience.</li><li>Attend departmental briefings, training sessions, and meetings as required.</li><li>Support colleagues during busy periods and contribute positively to the overall team environment.</li><li>Demonstrate respect, empathy, professionalism, and cultural awareness when interacting with guests and colleagues.</li><li>Embody the Our Habitas culture through authentic, warm, and meaningful interactions.</li><li>Participate in resort activities, wellness initiatives, and special guest experiences when required.</li></ul><br>Qualifications<br><br><p>Qualifications & Experience</p><br><ul><li>Recognized certification or qualification in Massage Therapy, Beauty Therapy, Spa Therapy, or a related discipline.</li><li>Previous experience as a Spa Therapist, preferably within a luxury hotel, resort, wellness retreat, or similar hospitality environment.</li><li>Professional competency in relevant massage and body-treatment techniques.</li><li>Knowledge of anatomy, physiology, treatment contraindications, hygiene, and safe treatment practices.</li><li>Additional certifications in specialized massage, facial, holistic, or wellness therapies are an advantage.</li><li>Good spoken English and ability to communicate comfortably with international guests.</li><li>Strong personal grooming and professional presentation.</li><li>Flexible to work shifts, weekends, public holidays, and according to resort operational requirements.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at <strong>Our Habitas</strong> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in <strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY <br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales & marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities <br>• Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities <br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together. Our Team: Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Responsibilities: Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services. Provide Massage, Facial, Body treatments, and any other wellness therapies in our spa, around the pool, in guest suites , and in any location appropriate. Possesses a high level of product knowledge and relevant technical skills; intuitively recommends and effectively upsells treatments, packages , and retail items in a sensitive and personalized manner. Communicate and adapt to guest preferences and needs and make some suitable recommendations to extend experience after the services. Has a thorough understanding of all services including benefits, indications & contraindications for each of the treatments; applies professional products safely and accurately. Sets up and immaculately maintain spa treatment rooms; maintains stocks of operating and guest supplies in the work areas. Has an outgoing personality and a can-do approach to any task personifying luxury guest service. Assists in executing the day-to-day operational requirements. Sale and recommended retail products. Ensures Spa Setups and Treatment facilities are ready for service. Meticulously respects guest needs for privacy, takes ownership of guest concerns and requests, and acts decisively to ensure guest satisfaction when glitches occur. Flexible and extended job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs . Closely coordinate with Lead Spa Therapists and Spa Manager. Preferred Qualifications and Skills: 2-4 years of experience in a similar position with a luxury hotel or resort Certified for massage and beauty treatments. Excellent communication and exceptional guest service skills Guest centricity and understanding the importance of guest s preferences </p><p><strong>Desired Candidate Profile</strong></p><h2>Who We Look For:</h2><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p><h2>Preferred Qualifications and Skills:</h2><ul><li>2-4 years of experience in a similar position with a luxury hotel or resort</li><li>Certified for massage and beauty treatments.</li><li>Excellent communication and exceptional guest service skills</li><li>Guest centricity and understanding the importance of guest s preferences</li></ul>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by</span><span>the example</span><span>,</span><span>we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look For: </span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us.</span><span>We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Responsibilities: </span></u></p><br><br><ul><li><p><span><span>Sorts guest items for </span><span>appropriate action</span><span> (Washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment, using the </span><span>appropriate temperature</span><span> and chemicals. Once processed, </span><span>folds</span><span> or </span><span>hangs</span><span> the clothing as desired. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Loads</span><span> washing machines with the </span><span>appropriate items</span><span> for a load. </span><span>Weighs</span><span> all loads and </span><span>uses</span><span> the </span><span>appropriate amount</span><span> and type of cleaning chemicals for each load. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Sorts employee uniforms for </span><span>appropriate action</span><span> (Washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment using the </span><span>appropriate temperature</span><span> and chemicals. Once processed, </span><span>hangs</span><span> and </span><span>transports</span><span> clean uniforms to Housekeeping. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works on Stain removal of all linen as </span><span>allocated</span><span> by the Laundry Manager. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Moves washed linens to dryers. Assures that load size and drying time is correct given linen being dried. Removes linen from driers and delivers it to </span><span>appropriate</span><span> area for folding. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensures all chemicals and operating supplies such as iron hangers, laundry, and sewing supplies are well stocked </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Operates and </span><span>maintains</span><span> washing and drying equipment. Reports any problems or deficiencies to </span><span>manager</span><span>. Keeps </span><span>laundry</span><span> valet area organized and stocked with needed chemicals. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works in Valet department. Ensures all guest/ Manager linen is processed as per standard and delivered to the guests. Follows all guest contact standards while collecting/ delivering guest Laundry. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Helps collect and deliver guest Laundry whenever necessary. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists</span><span> with responsibilities and duties in the absence or heavy volume in the areas of Laundry Attendant. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span> in inventory of linen and stocks count on </span><span>regular</span><span> basis. </span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span><span>:</span></u></p><br><br><ul><li><p><span><span>Preferred experience in a luxury hotel in</span><span>Dry Cleaning.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Must have full flexibility in schedule.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Able to</span><span>work on</span><span>weekends,</span><span>holidays</span><span>and daytime.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to stand for</span><span>long periods</span><span>of time.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication skills</span><span>and experience</span><span>in</span><span>guest interaction</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Minimum 2</span><span>years' experience</span><span>.</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><ul><li><p><span><span>Deeply instilled values</span><span>-</span><span>based company culture</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>WorkAuthorization:</span></u></p><br><br><br><p><span><span>The</span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:</span></u></p><br><br><br><p><span>You could also learn more about employment with Four Seasons via the following channels: </span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com </span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<p>You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha: Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p><b>Your Role:</b></p><p>Quality: Ensure all hotel areas and team meet Rosewood s service standards. Drive and lead Initiatives for increasing awareness of Rosewood s service standards across the Front of House to ensure quality service & products remain at the forefront. Ensure departmental action plans are implemented and reviewed following quality service audit results. Review the daily activities of all areas directly responsible for. Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action. Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas. Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest. Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times. Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards. Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction. Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners. Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded. Effectively maximizes inventory levels during high occupancy/sold out nights. Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly. Schedule and supervise associate to ensure adequate coverage during peak hours and special events.</p><p>Financial: Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources. To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.) Manages and sets targets for the Hotel s Front Office Upselling Program. Conducts comprehensive monthly departmental meetings to include review of Profit and Loss s (as maybe needed), core programs, customer issues, strategic development, future activities, etc. Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions. Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained. Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.</p><p>Leading: Actively drives productivity initiatives, without negatively impacting customer service levels. Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates. Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group. Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential. To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period. </p>