Financial Analyst Jobs in Qatar
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<p>The main role of the Technician is to perform preventive and corrective maintenance, to assist his team, and to support the improvement efforts in the department in order to increase the performance. Furthermore, to report any fault on the equipment to the Engineer, TO, STO.</p><p>Do the PPM assigned correctly and on time. Perform corrective tasks and complete them on time. Ensure high quality of their work. Assist subcontractors to perform the work assigned to them. Report defects, issues, breakdowns, damages, etc., to the Fault Reporting Center or Engineer, TO, STO. Follow the duty roster. Report any spare part requirements and availability. Follow all instructions as given by the TO,STO, Engineers. Take care of the tools, test tools and equipment. Perform other related duties as assigned.</p><p>Comply with the Company standards specifically related to personal hygiene, dress code and behaviour. Comply with health procedures, quality and in general all the relatives of HSEQ. Follow the rules and regulations from the client and from FMM s HSEQ Management System, which includes attending all training sessions you are invited to and by reading the documents provided to them. Escalate to their line manager any lack of proper equipment or tools for doing the work. Report any accident, incident, near miss or health event at work to their line manager.</p><p><strong>Desired Candidate Profile</strong></p><p>ITI Certificate/Diploma or equivalent Knowledge of regulations (e.g., OSHA, MSDS, NFPA, BS). Problem solving skills. Ability to work with tight deadlines and within constraints. Teamwork.</p>
<p>We are looking for a skilled Chiller Technician to install, inspect, maintain, troubleshoot, and repair commercial and industrial chiller systems. The candidate should have hands-on experience with water-cooled and air-cooled chillers, cooling towers, pumps, AHUs, and HVAC systems while ensuring safe and efficient operation.</p><p><strong>Roles & Responsibilities</strong></p><ul><li>Install, maintain, and repair air-cooled and water-cooled chiller systems.</li><li>Perform preventive and corrective maintenance on chillers and HVAC equipment.</li><li>Diagnose and troubleshoot electrical, mechanical, and refrigeration faults.</li><li>Inspect compressors, condensers, evaporators, pumps, cooling towers, and control systems.</li><li>Check refrigerant levels, identify leaks, and recharge systems when required.</li><li>Monitor system operating parameters such as temperature, pressure, voltage, and current.</li><li>Repair or replace defective components, including motors, compressors, valves, sensors, and control panels.</li><li>Maintain service reports, maintenance records, and inspection checklists.</li><li>Ensure compliance with safety standards and environmental regulations.</li><li>Respond to emergency breakdowns and minimize equipment downtime.</li><li>Coordinate with maintenance teams to ensure uninterrupted operation of cooling systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI/Diploma in Refrigeration, Air Conditioning, HVAC, or Mechanical Engineering.</li><li>3 5 years of experience in commercial or industrial chiller maintenance.</li><li>Strong knowledge of HVAC systems, refrigeration cycles, electrical controls, and preventive maintenance.</li><li>Ability to read electrical wiring diagrams and technical manuals.</li><li>Good troubleshooting and communication skills.</li><li>GCC/UAE experience is an added advantage.</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Experience with centrifugal, screw, and scroll chillers.</li><li>Knowledge of VFDs, PLC/BMS controls, cooling towers, and chilled water systems.</li><li>Ability to work independently and under pressure.</li></ul>
<strong>Job Requisition ID: </strong>178397<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br><strong>Overview Of The Role<br><br></strong>We are looking for a skilled and detail-oriented Technician to join our Service team in Qatar. In this role, you will be responsible for carrying out vehicle servicing and repair work in line with dealership and manufacturer standards, ensuring high-quality workmanship, technical efficiency, and strong productivity. You will play a key role in delivering a right first-time experience for customers while contributing to workshop performance and revenue.<br><br><strong>What You Will Do<br><br></strong><ul><li> Carry out service and repair work on customer vehicles as per the repair order and workshop schedule</li><li> Diagnose faults accurately and complete repairs in line with company and principal standards</li><li> Identify and report any additional repair requirements along with estimated costs</li><li> Maintain check sheets, log sheets, and all required technical documentation</li><li> Ensure proper handling, care, and upkeep of tools, equipment, and assigned work bay</li><li> Support workshop efficiency targets by completing jobs within the allocated time</li><li> Conduct final inspections and ensure zero repeat repairs wherever possible</li><li> Participate in required training, internal assessments, and certification programs</li><li> Follow workshop safety procedures, use PPE correctly, and report incidents promptly<br><br></li></ul><strong>Required Skills To Be Successful<br><br></strong><ul><li> Strong technical knowledge of vehicle servicing, repairs, and fault diagnosis</li><li> 2–3 years of experience as a technician within an automotive dealership. ITI or Diploma in Automobile Engineering</li><li> Good understanding of workshop procedures, standards, and operating practices</li><li> Ability to use automotive tools, equipment, workshop manuals, and wiring diagrams<br><br></li></ul><strong>About The Team<br><br></strong>You will be part of the Service Department, reporting to the Service Supervisor, and working alongside a team focused on delivering high-quality after-sales support and an excellent customer experience. The team is committed to maintaining strong technical standards, workshop productivity, and continuous improvement through training and development.<br><br><strong>What Equips You For The Role<br><br></strong><ul><li> Hands-on experience in servicing and repairing vehicles in a workshop environment</li><li> Familiarity with automotive parts, repair processes, and dealership service standards</li><li> Valid driving experience and confidence in handling customer vehicles</li><li> A hardworking, honest, and productive approach to work</li><li> Willingness to complete internal assessments and certification requirements aligned to the role level</li><li> Basic PC skills for documentation and workshop systems</li><li> Ability to work under pressure while maintaining quality and productivity</li><li> Good problem-solving skills with a focus on fix-it-right-first-time</li><li> Awareness of safety standards and the importance of maintaining a clean, organized work area<br><br></li></ul><strong>About Al-Futtaim Automotive<br><br></strong>A major division of the UAE-based Al-Futtaim Group of companies, <strong>Al-Futtaim Automotive</strong> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <strong>This is Al-Futtaim Automotive and we empower talent to move forward.</strong>
<strong>Location:</strong> Qatar<br><br><strong>Industry:</strong> Healthcare / Home Care<br><br><strong>Employer:</strong> Reputed Home Care Healthcare Company<br><br><strong>Vacancies:</strong> Not specified<br><br><strong>Salary:</strong> QAR 2,300 per month<br><br><strong>Interview Mode:</strong> Online<br><br><strong>Interview Date:</strong> 19 October 2026<br><br><strong>Interview Time:</strong> 12:00 PM Indian Standard Time<br><br><strong>Job Summary<br><br></strong>A reputed home care healthcare company in Qatar is seeking qualified and experienced Patient Care Assistants (PCA) to provide caregiving support and assistance to patients in a home care setting.<br><br>Key Responsibilities<br><br><ul><li>Assist patients with daily living activities and personal care. </li><li>Support patient mobility and comfort. </li><li>Monitor and report changes in patients' conditions to the appropriate healthcare team. </li><li>Maintain patient hygiene and a safe care environment. </li><li>Follow individual care plans and established care procedures. </li><li>Maintain patient dignity, privacy, and confidentiality. <br><br></li></ul>Candidate Requirements<br><br><ul><li>Caregiving certificate/diploma or eligible medical diploma. </li><li>Minimum 1 year of relevant caregiving experience. </li><li>Conversational English communication skills. </li><li>Ability to provide compassionate and patient-focused care. <br><br></li></ul><strong>Licensing Requirements:</strong> Nursing license, DataFlow, and Prometric are not required for this PCA position, as specified in the recruitment criteria.<br><br>Salary and Benefits<br><br><ul><li>Salary: QAR 2,300/month </li><li>Company-provided accommodation </li><li>Company-provided transportation </li><li>Duty: 12 hours per day </li><li>Working days: 6 days per week </li><li>Weekly off: 1 day <br><br></li></ul>Documents Required<br><br><ul><li>Updated CV </li><li>Diploma/certificate </li><li>Transcript of Records (TOR), if applicable </li><li>Certificate of Employment (COE) <br><br></li></ul>How to Apply<br><br>Interested and eligible candidates should submit their updated CV and supporting documents to <strong>Zenith Recruitment & Visa Services (ZRVS)</strong> for shortlisting and interview scheduling.<br><br>Skills: healthcare,nurse technician,licensed practical nurse (lpn),caregiving,patient care,nurse practitioners,nurse recruitment,certified pediatric nurse,assistants,nurses
<strong>Location:</strong> Qatar<br><br><strong>Industry:</strong> Healthcare / Home Care<br><br><strong>Employer:</strong> Reputed Home Care Healthcare Company<br><br><strong>Vacancies:</strong> Not specified<br><br><strong>Salary:</strong> QAR 2,300 per month<br><br><strong>Interview Mode:</strong> Online<br><br><strong>Interview Date:</strong> 19 October 2026<br><br><strong>Interview Time:</strong> 12:00 PM Indian Standard Time<br><br><strong>Job Summary<br><br></strong>A reputed home care healthcare company in Qatar is seeking qualified and experienced Patient Care Assistants (PCA) to provide caregiving support and assistance to patients in a home care setting.<br><br>Key Responsibilities<br><br><ul><li>Assist patients with daily living activities and personal care. </li><li>Support patient mobility and comfort. </li><li>Monitor and report changes in patients' conditions to the appropriate healthcare team. </li><li>Maintain patient hygiene and a safe care environment. </li><li>Follow individual care plans and established care procedures. </li><li>Maintain patient dignity, privacy, and confidentiality. <br><br></li></ul>Candidate Requirements<br><br><ul><li>Caregiving certificate/diploma or eligible medical diploma. </li><li>Minimum 1 year of relevant caregiving experience. </li><li>Conversational English communication skills. </li><li>Ability to provide compassionate and patient-focused care. <br><br></li></ul><strong>Licensing Requirements:</strong> Nursing license, DataFlow, and Prometric are not required for this PCA position, as specified in the recruitment criteria.<br><br>Salary and Benefits<br><br><ul><li>Salary: QAR 2,300/month </li><li>Company-provided accommodation </li><li>Company-provided transportation </li><li>Duty: 12 hours per day </li><li>Working days: 6 days per week </li><li>Weekly off: 1 day <br><br></li></ul>Documents Required<br><br><ul><li>Updated CV </li><li>Diploma/certificate </li><li>Transcript of Records (TOR), if applicable </li><li>Certificate of Employment (COE) <br><br></li></ul>How to Apply<br><br>Interested and eligible candidates should submit their updated CV and supporting documents to <strong>Zenith Recruitment & Visa Services (ZRVS)</strong> for shortlisting and interview scheduling.<br><br>Skills: healthcare,nurse technician,licensed practical nurse (lpn),caregiving,patient care,nurse practitioners,nurse recruitment,certified pediatric nurse,assistants,nurses
<strong>Location:</strong> Qatar<br><br><strong>Industry:</strong> Healthcare / Home Care<br><br><strong>Employer:</strong> Reputed Home Care Healthcare Company<br><br><strong>Vacancies:</strong> Not specified<br><br><strong>Salary:</strong> QAR 2,300 per month<br><br><strong>Interview Mode:</strong> Online<br><br><strong>Interview Date:</strong> 19 October 2026<br><br><strong>Interview Time:</strong> 12:00 PM Indian Standard Time<br><br><strong>Job Summary<br><br></strong>A reputed home care healthcare company in Qatar is seeking qualified and experienced Patient Care Assistants (PCA) to provide caregiving support and assistance to patients in a home care setting.<br><br>Key Responsibilities<br><br><ul><li>Assist patients with daily living activities and personal care. </li><li>Support patient mobility and comfort. </li><li>Monitor and report changes in patients' conditions to the appropriate healthcare team. </li><li>Maintain patient hygiene and a safe care environment. </li><li>Follow individual care plans and established care procedures. </li><li>Maintain patient dignity, privacy, and confidentiality. <br><br></li></ul>Candidate Requirements<br><br><ul><li>Caregiving certificate/diploma or eligible medical diploma. </li><li>Minimum 1 year of relevant caregiving experience. </li><li>Conversational English communication skills. </li><li>Ability to provide compassionate and patient-focused care. <br><br></li></ul><strong>Licensing Requirements:</strong> Nursing license, DataFlow, and Prometric are not required for this PCA position, as specified in the recruitment criteria.<br><br>Salary and Benefits<br><br><ul><li>Salary: QAR 2,300/month </li><li>Company-provided accommodation </li><li>Company-provided transportation </li><li>Duty: 12 hours per day </li><li>Working days: 6 days per week </li><li>Weekly off: 1 day <br><br></li></ul>Documents Required<br><br><ul><li>Updated CV </li><li>Diploma/certificate </li><li>Transcript of Records (TOR), if applicable </li><li>Certificate of Employment (COE) <br><br></li></ul>How to Apply<br><br>Interested and eligible candidates should submit their updated CV and supporting documents to <strong>Zenith Recruitment & Visa Services (ZRVS)</strong> for shortlisting and interview scheduling.<br><br>Skills: healthcare,nurse technician,licensed practical nurse (lpn),caregiving,patient care,nurse practitioners,nurse recruitment,certified pediatric nurse,assistants,nurses
<strong>Location:</strong> Qatar<br><br><strong>Industry:</strong> Healthcare / Home Care<br><br><strong>Employer:</strong> Reputed Home Care Healthcare Company<br><br><strong>Vacancies:</strong> Not specified<br><br><strong>Salary:</strong> QAR 2,300 per month<br><br><strong>Interview Mode:</strong> Online<br><br><strong>Interview Date:</strong> 19 October 2026<br><br><strong>Interview Time:</strong> 12:00 PM Indian Standard Time<br><br><strong>Job Summary<br><br></strong>A reputed home care healthcare company in Qatar is seeking qualified and experienced Patient Care Assistants (PCA) to provide caregiving support and assistance to patients in a home care setting.<br><br>Key Responsibilities<br><br><ul><li>Assist patients with daily living activities and personal care. </li><li>Support patient mobility and comfort. </li><li>Monitor and report changes in patients' conditions to the appropriate healthcare team. </li><li>Maintain patient hygiene and a safe care environment. </li><li>Follow individual care plans and established care procedures. </li><li>Maintain patient dignity, privacy, and confidentiality. <br><br></li></ul>Candidate Requirements<br><br><ul><li>Caregiving certificate/diploma or eligible medical diploma. </li><li>Minimum 1 year of relevant caregiving experience. </li><li>Conversational English communication skills. </li><li>Ability to provide compassionate and patient-focused care. <br><br></li></ul><strong>Licensing Requirements:</strong> Nursing license, DataFlow, and Prometric are not required for this PCA position, as specified in the recruitment criteria.<br><br>Salary and Benefits<br><br><ul><li>Salary: QAR 2,300/month </li><li>Company-provided accommodation </li><li>Company-provided transportation </li><li>Duty: 12 hours per day </li><li>Working days: 6 days per week </li><li>Weekly off: 1 day <br><br></li></ul>Documents Required<br><br><ul><li>Updated CV </li><li>Diploma/certificate </li><li>Transcript of Records (TOR), if applicable </li><li>Certificate of Employment (COE) <br><br></li></ul>How to Apply<br><br>Interested and eligible candidates should submit their updated CV and supporting documents to <strong>Zenith Recruitment & Visa Services (ZRVS)</strong> for shortlisting and interview scheduling.<br><br>Skills: healthcare,nurse technician,licensed practical nurse (lpn),caregiving,patient care,nurse practitioners,nurse recruitment,certified pediatric nurse,assistants,nurses
<strong>Location:</strong> Qatar<br><br><strong>Industry:</strong> Healthcare / Home Care<br><br><strong>Employer:</strong> Reputed Home Care Healthcare Company<br><br><strong>Vacancies:</strong> Not specified<br><br><strong>Salary:</strong> QAR 2,300 per month<br><br><strong>Interview Mode:</strong> Online<br><br><strong>Interview Date:</strong> 19 October 2026<br><br><strong>Interview Time:</strong> 12:00 PM Indian Standard Time<br><br><strong>Job Summary<br><br></strong>A reputed home care healthcare company in Qatar is seeking qualified and experienced Patient Care Assistants (PCA) to provide caregiving support and assistance to patients in a home care setting.<br><br>Key Responsibilities<br><br><ul><li>Assist patients with daily living activities and personal care. </li><li>Support patient mobility and comfort. </li><li>Monitor and report changes in patients' conditions to the appropriate healthcare team. </li><li>Maintain patient hygiene and a safe care environment. </li><li>Follow individual care plans and established care procedures. </li><li>Maintain patient dignity, privacy, and confidentiality. <br><br></li></ul>Candidate Requirements<br><br><ul><li>Caregiving certificate/diploma or eligible medical diploma. </li><li>Minimum 1 year of relevant caregiving experience. </li><li>Conversational English communication skills. </li><li>Ability to provide compassionate and patient-focused care. <br><br></li></ul><strong>Licensing Requirements:</strong> Nursing license, DataFlow, and Prometric are not required for this PCA position, as specified in the recruitment criteria.<br><br>Salary and Benefits<br><br><ul><li>Salary: QAR 2,300/month </li><li>Company-provided accommodation </li><li>Company-provided transportation </li><li>Duty: 12 hours per day </li><li>Working days: 6 days per week </li><li>Weekly off: 1 day <br><br></li></ul>Documents Required<br><br><ul><li>Updated CV </li><li>Diploma/certificate </li><li>Transcript of Records (TOR), if applicable </li><li>Certificate of Employment (COE) <br><br></li></ul>How to Apply<br><br>Interested and eligible candidates should submit their updated CV and supporting documents to <strong>Zenith Recruitment & Visa Services (ZRVS)</strong> for shortlisting and interview scheduling.<br><br>Skills: healthcare,nurse technician,licensed practical nurse (lpn),caregiving,patient care,nurse practitioners,nurse recruitment,certified pediatric nurse,assistants,nurses
<strong>Location:</strong> Qatar<br><br><strong>Industry:</strong> Healthcare / Home Care<br><br><strong>Employer:</strong> Reputed Home Care Healthcare Company<br><br><strong>Vacancies:</strong> Not specified<br><br><strong>Salary:</strong> QAR 2,300 per month<br><br><strong>Interview Mode:</strong> Online<br><br><strong>Interview Date:</strong> 19 October 2026<br><br><strong>Interview Time:</strong> 12:00 PM Indian Standard Time<br><br><strong>Job Summary<br><br></strong>A reputed home care healthcare company in Qatar is seeking qualified and experienced Patient Care Assistants (PCA) to provide caregiving support and assistance to patients in a home care setting.<br><br>Key Responsibilities<br><br><ul><li>Assist patients with daily living activities and personal care. </li><li>Support patient mobility and comfort. </li><li>Monitor and report changes in patients' conditions to the appropriate healthcare team. </li><li>Maintain patient hygiene and a safe care environment. </li><li>Follow individual care plans and established care procedures. </li><li>Maintain patient dignity, privacy, and confidentiality. <br><br></li></ul>Candidate Requirements<br><br><ul><li>Caregiving certificate/diploma or eligible medical diploma. </li><li>Minimum 1 year of relevant caregiving experience. </li><li>Conversational English communication skills. </li><li>Ability to provide compassionate and patient-focused care. <br><br></li></ul><strong>Licensing Requirements:</strong> Nursing license, DataFlow, and Prometric are not required for this PCA position, as specified in the recruitment criteria.<br><br>Salary and Benefits<br><br><ul><li>Salary: QAR 2,300/month </li><li>Company-provided accommodation </li><li>Company-provided transportation </li><li>Duty: 12 hours per day </li><li>Working days: 6 days per week </li><li>Weekly off: 1 day <br><br></li></ul>Documents Required<br><br><ul><li>Updated CV </li><li>Diploma/certificate </li><li>Transcript of Records (TOR), if applicable </li><li>Certificate of Employment (COE) <br><br></li></ul>How to Apply<br><br>Interested and eligible candidates should submit their updated CV and supporting documents to <strong>Zenith Recruitment & Visa Services (ZRVS)</strong> for shortlisting and interview scheduling.<br><br>Skills: healthcare,nurse technician,licensed practical nurse (lpn),caregiving,patient care,nurse practitioners,nurse recruitment,certified pediatric nurse,assistants,nurses
<p><b>Position:</b> Mechanical Technician (Rotating) - (2)</p><p><b>Principal:</b> Qatar District Cooling Company</p><ul><li> Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot, and diagnostic activities related to <strong>MECHANICAL ROTATING ASPECTS </strong>of process and non-process equipment and its sub-systems, as below equipment:</li></ul><p> 1. Pumps rotating aspects (Mechanical seals, impeller, bearing, shaft, coupling, and joints)</p><p> 2. Cooling tower rotating aspects (Fan blades, shaft, gearbox, coupling, and joints)</p><p> 3. Air Compressor</p><p> 4. AHU fans and blower</p><p> 5. Overhead crane gearbox, pulley, trolley track, drum, wire rope, brake, and wheels</p><p> 6. Mechanical forklift</p><p> 7. Mechanical manlift</p><p> 8. Fan Coil Units and Split Casing Units (Compressors, Outdoor unit, fan, and blowers)</p><ul><li> Supervise, guide, and monitor work done by external vendors.</li><li> Prepare and submit technical log reports, checklist or forms as part of daily routine work.</li><li> Obtain spare parts, materials, and consumables either from internal store or external location.</li><li> Utilize, maintain and safe keep specific tools assigned by company.</li><li> Maintain proper tools, PPE s, Spares and provide annual requirements.</li><li> Respond to emergency situations during or after hours as part of business continuity.</li><li> Utilize Computer Maintenance Management Systems (CMMS) as per QCFE.</li><li> Where applicable, aid and support to other team members within and across the discipline, whenever required.</li><li> Participate in QC provided training as deemed fit by management.</li><li> Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have at least <b>Vocational Diploma / Short Course Certificate</b> <br> The job requires <b>Male</b> applicants.<br> Minimum of <b>5</b> years working experience is required for this position</p>
<p>Mechanical Technician</p><ul><li><p>Perform dismantling, inspection, repair, assembly, and testing of rotating equipment.</p></li><li><p>Carry out maintenance and overhaul of gas turbines, steam turbines, turbo compressors, and reciprocating compressors.</p></li><li><p>Diagnose equipment issues and perform corrective repairs.</p></li><li><p>Conduct dimensional inspections using precision measuring instruments.</p></li><li><p>Interpret engineering drawings and technical documentation.</p></li><li><p>Support reverse engineering and component refurbishment activities.</p></li><li><p>Prepare inspection reports and maintenance records.</p></li><li><p>Ensure compliance with quality, safety, and workshop standards.</p></li></ul><p>Machinist</p><ul><li><p>Operate conventional horizontal lathes, boring machines, and milling machines.</p></li><li><p>Machine, repair, and refurbish components for rotating equipment.</p></li><li><p>Perform precision machining in accordance with engineering drawings and specifications.</p></li><li><p>Conduct dimensional inspections and maintain machining tolerances.</p></li><li><p>Support reverse engineering of worn or damaged components.</p></li><li><p>Prepare machining and inspection reports.</p></li><li><p>Maintain workshop equipment and ensure safe working practices.</p></li><li><p>CNC operation and programming experience will be an added advantage.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Diploma or Technical Certification in Mechanical Engineering, Machining, or a related technical discipline.</p></li><li><p>Minimum <strong>10 years of relevant experience</strong> in rotating equipment repair, maintenance, or precision machining.</p></li><li><p>Hands-on experience with <strong>gas turbines, steam turbines, turbo compressors, and reciprocating compressors</strong>.</p></li><li><p>Strong experience operating <strong>conventional horizontal lathes, boring machines, and milling machines</strong>.</p></li><li><p>Good understanding of mechanical fitting, overhaul, precision machining, and inspection techniques.</p></li><li><p>Ability to read and interpret engineering drawings and technical documentation.</p></li><li><p>Proficient in using precision measuring instruments such as micrometers, verniers, dial gauges, and bore gauges.</p></li><li><p>Knowledge of reverse engineering techniques; CAD software knowledge (AutoCAD, SolidWorks, Inventor, etc.) is an advantage.</p></li><li><p>Strong commitment to safety, quality, teamwork, and continuous improvement.</p></li><li><p>Good communication, analytical, and problem-solving skills.</p></li></ol>
<p>The main role of the Technician is to perform preventive and corrective maintenance, to assist his team, and to support the improvement efforts in the department in order to increase the performance. Furthermore, to report any fault on the equipment to the Engineer, TO, STO.</p><p>Accountabilities</p><ul><li>Do the PPM assigned correctly and on time.</li><li>Perform corrective tasks and complete them on time.</li><li>Ensure high quality of their work.</li><li>Assist subcontractors to perform the work assigned to them.</li><li>Report defects, issues, breakdowns, damages, etc., to the Fault Reporting Center or Engineer, TO, STO.</li><li>Follow the duty roster.</li><li>Report any spare part requirements and availability.</li><li>Follow all instructions as given by the TO,STO, Engineers.</li><li>Take care of the tools, test tools and equipment.</li><li>Perform other related duties as assigned.</li></ul><p>Operational</p><ul><li>Comply with the Company standards specifically related to personal hygiene, dress code and behaviour.</li><li>Comply with health procedures, quality and in general all the relatives of HSEQ.</li><li>Follow the rules and regulations from the client and from FMM s HSEQ Management System, which includes attending all training sessions you are invited to and by reading the documents provided to them.</li><li>Escalate to their line manager any lack of proper equipment or tools for doing the work.</li><li>Report any accident, incident, near miss or health event at work to their line manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI Certificate/Diploma or equivalent</li><li>Knowledge of regulations (e.g., OSHA, MSDS, NFPA, BS).</li><li>Problem solving skills.</li><li>Ability to work with tight deadlines and within constraints.</li><li>Teamwork.</li></ul>
<strong>Position Description<br><br></strong>East West Digital (EWD) is seeking a Control & Resources Analyst based in Doha, Qatar. EWD develops and scales AI-driven Software-as-a-Service (SaaS) and Platform solutions for the Energy sector, with a global reach, operating from Doha.<br><br>Reporting directly to the Control & Resources Manager (Financial Controller), this role provides hands-on internal operational and analytical execution across business control, management reporting, resource utilization, and HR processes monitoring. The ideal candidate is an adaptable professional with a background in startups, scale-ups, or small tech companies who is up-to-date with modern digital tools.<br><br><strong>Core Pillars Define This Role<br><br></strong><ul><li>Demonstrated ERP Management Familiarity: Combining practical working knowledge of SAP with lightweight versions of ERP designed for digital startups such as Odoo, Zoho Books, and NetSuite.</li><li>Analytical Tools Expertise (Featuring Excel among others): Proven modeling capabilities across modern analytical tools, with advanced Excel as a central platform to manipulate complex datasets, build flexible templates, and automate recurring reconciliations.</li><li>Exposure to Agentic Tools for Analysis: Practical exposure to agentic AI tools and automated analysis assistants to streamline routine analytical workflows, variance checks, and operational reporting<br><br></li></ul>The analyst will pair solid accounting and budgeting skills with practical ERP navigation, modern analytical tools, and agentic workflows to extract data, reconcile ledgers, track budget variances, support ERP evaluation, and prepare internal reporting packages for the Manager.<br><br><ul><li>Primary mission: Support business control, management reporting, resource utilization, ERP data extraction, and HR process monitoring through accurate analysis and operational execution.</li><li>Key stakeholders: Control & Resources Manager, Operations & Finance, HR, project delivery teams, executive leadership, and corporate reporting stakeholders.</li><li>Employment type: Full-Time<br><br></li></ul><strong>Jobs To Be Done<br><br></strong>The role is accountable for practical operational execution and analysis across accounting, budgeting, resource management, HR operations, reporting support, and process compliance.<br><br><ul><li> Accounting, Budgeting & Operational Execution</li><li>Analytical Tools Modeling & Data Architecture (Excel among others): Build, maintain, and audit analytical models for budget tracking, variance analysis, project utilization, and operational forecasting using modern data tools, with advanced Excel as a central tool (dynamic arrays, XLOOKUP, INDEX/MATCH, Power Query, advanced logic, and nested calculations).</li><li>Agentic Tools & Analysis Automation: Leverage exposure to agentic tools to assist in automated data extraction, preliminary variance checks, and accelerating routine analytical summaries.</li><li>Business & Financial KPIs: Execute data gathering, metric verification, and dashboard maintenance for company performance indicators under the direction of the Control & Resources Manager (Financial Controller).</li><li>Accounting & Ledger Reconciliations: Perform daily and monthly accounting cross-checks, reconciling operational delivery metrics with core accounting records (P&L line items, cost allocations, accruals, and revenue entries).</li><li>Budget Setting, Analysis & Monitoring: Prepare data inputs for annual and periodic budget preparation, track actuals vs. budget variances in structured spreadsheets and analytical dashboards, and assemble preliminary reporting schedules.</li><li>ERP Operations & Data Extraction: Serve as the hands-on day-to-day user for ERP environments; execute financial and operational data extractions, verify transaction codes and entries, run balance/variance reports, and reconcile entries against sub-ledgers across SAP and startup ERP tools.</li><li>Lightweight ERP Support & Evaluation: Provide structured operational user feedback, test feature workflows, and actively contribute to the evaluation and benchmarking of lightweight ERP systems for startups (e.g., Odoo, Zoho Books, NetSuite, Xero)</li><li> Resource Management & HR Operations</li><li>Capacity & Utilization Tracking: Track team capacity, project time logging, and delivery utilization rates across global client initiatives using structured tracking sheets and resource tools.</li><li>HR Process Alignment & Monitoring: Assist the Manager in documenting and monitoring day-to-day HR processes in alignment with corporate guidelines and local Qatar labor regulations.</li><li>Training Planning & Tracking: Maintain the schedule, track employee participation, and monitor completion metrics for company-wide training plans and compliance certifications.</li><li>People Operations Administration: Provide administrative support for onboarding and offboarding workflows, contractor records, and local labor compliance tracking</li><li> Internal Support for Corporate Reporting & Documentation</li><li>Internal Reporting Package Assembly: Support the Control & Resources Manager (Financial Controller) by compiling, formatting, and validating internal operational and ERP datasets utilized by the Manager for corporate reporting.</li><li>Corporate Documentation Repository: Maintain day-to-day filing and audit-ready organization of the centralized corporate contract, policy, and compliance repository.</li><li> Process Architecture & Compliance Support</li><li>SOP Documentation: Draft initial outlines and updates for Standard Operating Procedures (SOPs) covering resource workflows, ERP data entry rules, and operational reconciliations.</li><li>Data Privacy Adherence: Ensure day-to-day compliance with company data protection guidelines (including GDPR and local regulations) across administrative tasks.<br><br></li></ul><strong>Education Requirements<br><br></strong><ul><li>Minimum: Bachelor’s degree in Accounting, Finance, Business Administration, Economics, Operations, or equivalent practical experience.</li><li>Preferred: Certifications or advanced training in accounting, finance, ERP systems, analytics, FP&A, business intelligence, or data tools.</li><li>Licences/Accreditations: Relevant SAP, ERP, Excel, Power BI, Tableau, or accounting accreditations are advantageous where applicable<br><br></li></ul><strong>Experience<br><br></strong>Approximately 5 years of relevant professional experience is expected, with demonstrated hands-on experience already working within Qatar. The candidate should have experience in financial analysis, operational control, ERP navigation, accounting reconciliations, resource tracking, or business operations within startups, scale-ups, small technology companies, SaaS businesses, or similarly agile environments.<br><br><ul><li>Years of experience: Approximately 5 years in finance, operations, business control, resource management, or analytical roles, including practical local Qatar experience.</li><li>Domain exposure: SaaS, technology companies, digital startups, energy-sector platforms, ERP environments, accounting operations, budgeting, and KPI reporting.</li><li>Leadership/ownership: Hands-on ownership of analytical models, reconciliations, reporting schedules, resource tracking, ERP extracts, and operational documentation under managerial guidance.<br><br></li></ul>Skills and Competencies<br><br>Must-haves include advanced analytical tools expertise, ERP management familiarity, accounting and budgeting foundations, local Qatar experience, and full professional English proficiency. Spanish is nice to have.<br><br><strong>Experience & Qualifications<br><br></strong><ul><li>Experience: Approximately 5 years of relevant professional experience, with demonstrated hands-on experience already working within Qatar.</li><li>Analytical Tools Expertise (Key Requirement): Strong proficiency in modern analytical tools, with expert-level command of Microsoft Excel / Google Sheets (advanced formulas, dynamic arrays, XLOOKUP, nested logic, multi-tab models, pivot tables, and Power Query / data cleanup).</li><li>Exposure to Agentic Tools (Key Asset): Demonstrated exposure to agentic tools or AI-assisted analytical workflows, with the ability to apply them to data analysis, variance detection, and reporting automation.</li><li>ERP Management Familiarity (Vital Requirement): Demonstrated hands-on familiarity with ERP management, including practical working knowledge of SAP (financial accounting/controlling modules or S/4HANA) as well as lightweight versions of ERP for digital startups (e.g., Odoo, Zoho Books, NetSuite, Xero); confident in data extraction, report generation, and accounting transaction navigation.</li><li>Startup / Tech Background: Demonstrated experience in financial analysis, operational control, or resource tracking within startups, scale-ups, or small technology companies / SaaS businesses, with comfort operating in agile environments.</li><li>Accounting & Budgeting Foundation: Solid knowledge of fundamental accounting principles (General Ledger, revenue/cost categorization, balance sheet and P&L dynamics, accruals) and practical budgeting experience.</li><li>Analytical Software Familiarity: Experience or working knowledge of BI dashboards (Power BI / Tableau) or modern FP&A software platforms.</li><li>Local Market Familiarity: Sound understanding of local administrative, commercial, and operational practices in Qatar.<br><br></li></ul>Competencies & Languages<br><br><ul><li>English: Full professional working proficiency (written and spoken) — Required.</li><li>Spanish: Professional working proficiency — Nice to have / Optional.</li><li>Tech-Savvy & Adaptable: Quick learner regarding new digital tools, automated workflows, and modern SaaS applications.</li><li>Analytical Rigor: High attention to detail, precision with numerical figures, and structured problem-solving skills.</li><li>Collaboration: Strong team player who communicates clearly and executes tasks efficiently under guidance.<br><br></li></ul><strong>Key Performance Indicators (KPIs)<br><br></strong>Key performance indicators should measure analytical accuracy, ERP reconciliation quality, process reliability, and timely reporting support.<br><br><ul><li>Analytical Modeling Speed & Accuracy: Development of robust, error-free models and dashboards across analytical tools (Excel among others) for budget tracking, variance analysis, and operational reporting. Target: Accurate, reusable models delivered within agreed reporting timelines</li><li>Agentic Tool Application: Effective application of exposure to agentic tools to streamline routine data verification and reporting workflows. Target: Demonstrable efficiency gains in recurring analysis and summary preparation.</li><li>ERP Data Reconciliation: Accuracy and efficiency in extracting, validating, and reconciling ERP financial and accounting data for monthly closings. Target: High reconciliation accuracy with timely issue escalation.</li><li>ERP Evaluation Support: Contribution to testing, feature benchmarking, and data preparation during the evaluation of lightweight ERP tools. Target: Structured feedback and complete test evidence for selected workflows.</li><li>Budget & Variance Tracking: Tracking of budget vs. actuals, variance reporting schedules, and financial KPI dashboards. Target: Up-to-date trackers and dashboards aligned with reporting cadence.</li><li>Resource & HR Process Tracking : Accuracy of resource capacity, project time logs, delivery utilization, and HR operational process tracking. Target: Consistent, high-accuracy operational records.</li><li>Reporting Assembly: Timely assembly of internal reporting datasets for the Control & Resources Manager’s corporate interface reviews. Target: Complete and validated reporting packs delivered on schedule.<br><br></li></ul>Why Join Us?<br><br>East West Digital offers the opportunity to work from Doha on AI-driven SaaS and platform solutions supporting the global energy sector’s digital transformation.<br><br><ul><li>Mission-Driven SaaS in Energy: Work from Doha on AI-driven SaaS and platform solutions powering the global energy sector's digital transformation.</li><li>Enterprise & Agile Systems: Gain valuable experience operating enterprise-grade ERP environments (including SAP) alongside modern, lightweight cloud tools.</li><li>Cutting-Edge Tooling: Leverage modern analytical tools and gain real-world exposure to agentic AI tools within live operational workflows.</li><li>Direct Mentorship & Exposure: Work closely under the Control & Resources Manager (Financial Controller) while interacting with executive leadership.</li><li>International Environment: Join a multicultural, forward-thinking team operating at the intersection of Gulf operations and European standards.<br><br></li></ul><strong>Mobility Information<br><br></strong>Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.<br><br><strong>Job Posting End Date<br><br></strong>noviembre-1-2026
???? Welcome to Your Next Adventure!<br><br>The SEO / ASO Lead owns organic search and app store optimisation across all four markets in the Performance Marketing cluster. This is a centralised function serving both the Qatar + Oman and Kuwait + Bahrain clusters, ensuring consistent organic visibility and app discoverability as the company expands regionally. The role requires both technical SEO expertise and a strong understanding of app store dynamics across the GCC.<br><br>???? What You’ll Get Your Hands On<br><br>Search Engine Optimisation (SEO)<br><br>Define and execute the SEO strategy for Qatar, Oman, Kuwait, and Bahrain, covering on-page, off-page, and technical SEO. Conduct regular site audits and work with product and tech teams to implement technical fixes and improvements. Lead keyword research and content gap analysis across all four markets, accounting for local search behaviour and language nuances.<br><br>App Store Optimisation (ASO)<br><br>Own ASO strategy and execution for the company's app listings across the Apple App Store and Google Play in all four markets. Conduct keyword research, metadata optimization, and creative asset optimization (icons, screenshots, preview videos) for each market.<br><br>Cross-cluster Collaboration<br><br>Share organic performance data and insights with the UA Analyst for inclusion in cross-market benchmarking. Contribute to the Marketing Efficiency pod's best practices library with SEO/ASO playbooks scalable across markets.<br><br>Localisation & Market Adaptation<br><br>Adapt keyword strategies and on-page content to reflect local search intent and cultural context in each of the four markets. Coordinate with local teams and content resources to ensure market-appropriate copy and metadata.<br><br>????♂️ The Magic You Bring<br><br>4+ years of experience in SEO, with at least 2 years covering ASO. Demonstrable experience managing organic growth across multiple markets simultaneously. Experience in the GCC or MENA region is strongly preferred; familiarity with Arabic-language search behavior is an advantage. Experience working within a performance marketing team or alongside paid acquisition functions is a plus. Proficiency with SEO tooling: Google Search Console, SEMrush, Ahrefs, Screaming Frog, or equivalent. Proficiency with ASO tooling: App Follow, App Tweak, Sensor Tower, or equivalent.<br><br>✨ Bonus Points If You Have<br><br>Strategic thinker with the ability to prioritize across four markets and deliver results without direct executional support in each country. Strong communication skills able to translate technical SEO/ASO recommendations into clear briefs for non-technical stakeholders.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The SEO / ASO Lead owns organic search and app store optimisation across all four markets in the Performance Marketing cluster. This is a centralised function serving both the Qatar + Oman and Kuwait + Bahrain clusters, ensuring consistent organic visibility and app discoverability as the company expands regionally. The role requires both technical SEO expertise and a strong understanding of app store dynamics across the GCC.<br><br>???? What You’ll Get Your Hands On<br><br>Search Engine Optimisation (SEO)<br><br>Define and execute the SEO strategy for Qatar, Oman, Kuwait, and Bahrain, covering on-page, off-page, and technical SEO. Conduct regular site audits and work with product and tech teams to implement technical fixes and improvements. Lead keyword research and content gap analysis across all four markets, accounting for local search behaviour and language nuances.<br><br>App Store Optimisation (ASO)<br><br>Own ASO strategy and execution for the company's app listings across the Apple App Store and Google Play in all four markets. Conduct keyword research, metadata optimization, and creative asset optimization (icons, screenshots, preview videos) for each market.<br><br>Cross-cluster Collaboration<br><br>Share organic performance data and insights with the UA Analyst for inclusion in cross-market benchmarking. Contribute to the Marketing Efficiency pod's best practices library with SEO/ASO playbooks scalable across markets.<br><br>Localisation & Market Adaptation<br><br>Adapt keyword strategies and on-page content to reflect local search intent and cultural context in each of the four markets. Coordinate with local teams and content resources to ensure market-appropriate copy and metadata.<br><br>????♂️ The Magic You Bring<br><br>4+ years of experience in SEO, with at least 2 years covering ASO. Demonstrable experience managing organic growth across multiple markets simultaneously. Experience in the GCC or MENA region is strongly preferred; familiarity with Arabic-language search behavior is an advantage. Experience working within a performance marketing team or alongside paid acquisition functions is a plus. Proficiency with SEO tooling: Google Search Console, SEMrush, Ahrefs, Screaming Frog, or equivalent. Proficiency with ASO tooling: App Follow, App Tweak, Sensor Tower, or equivalent.<br><br>✨ Bonus Points If You Have<br><br>Strategic thinker with the ability to prioritize across four markets and deliver results without direct executional support in each country. Strong communication skills able to translate technical SEO/ASO recommendations into clear briefs for non-technical stakeholders.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Job Description<br><br>The Service Desk Analyst – L1 is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
<p><b>Position:</b> Mechanical Technician (Static) - (2)</p><p><b>Date Open:</b> Feb 19, 2026 <b>Closing Date:</b> May 31, 2026 <b>Principal:</b> Qatar District Cooling Company <b>Country:</b> Doha, Qatar</p><ul><li> Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshooting and diagnostic activities related to <strong>MECHANICAL STATIC ASPECTS </strong>of process and non-process equipment and its sub-systems as below equipment:</li></ul><p> 1. Static aspect of Pumps (Valves, pipe and pipe support, expansion bellows and fittings).</p><p> 2. Static aspects of Cooling Tower (Infills, nozzles, basin, fan stack, and GRP structure)</p><p> 3. Tank (Structures, valves and fittings, air vents)</p><p> 4. Air handling Units (Filter, ducting, AHU Housing)</p><p> 5. Filtration system (Filters, housings, pipe and fittings)</p><p> 6. Chemical Dosing Pumps, Tanks, Pipe and Fittings system</p><p> 7. Corrosion racks, sampling, blowdown and chemical dosing pipe systems</p><ul><li> Supervise, guide and monitor work done by external vendors.</li><li> Prepare and submit technical log reports, checklist or forms as part of daily routine work.</li><li> Obtain spare parts, materials, and consumables either from internal store or external location.</li><li> Utilize, maintain and safe keep specific tools assigned by company.</li><li> Maintain proper tools, PPE s, Spares and provide annual requirements.</li><li> Respond to emergency situations during or after hours as part of business continuity.</li><li> Utilize Computer Maintenance Management Systems (CMMS) as per QCFE.</li><li> Where applicable, aid and support to other team members within and across the discipline, whenever required.</li><li> Participate in QC provided training as deemed fit by management.</li><li> Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have at least <b>Vocational Diploma / Short Course Certificate</b> <br> The job requires <b>Male</b> applicants.<br> Minimum of <b>5</b> years working experience is required for this position</p>
<p><b>Position:</b> Mechanical Technician (Rotating) - (2)</p><p><b>Date Open:</b> Feb 19, 2026</p><p><b>Closing Date:</b> May 31, 2026</p><p><b>Principal:</b> Qatar District Cooling Company</p><p><b>Country:</b> Doha, Qatar</p><h4>Qualifications:</h4><p>Candidates must have at least <b>Vocational Diploma / Short Course Certificate</b></p><p>The job requires <b>Male</b> applicants.</p><p>Minimum of <b>5</b> years working experience is required for this position</p><h4>Additional Qualifications:</h4><ul><li> Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot, and diagnostic activities related to <strong>MECHANICAL ROTATING ASPECTS </strong>of process and non-process equipment and its sub-systems, as below equipment:</li></ul><p>1. Pumps rotating aspects (Mechanical seals, impeller, bearing, shaft, coupling, and joints)</p><p>2. Cooling tower rotating aspects (Fan blades, shaft, gearbox, coupling, and joints)</p><p>3. Air Compressor</p><p>4. AHU fans and blower</p><p>5. Overhead crane gearbox, pulley, trolley track, drum, wire rope, brake, and wheels</p><p>6. Mechanical forklift</p><p>7. Mechanical manlift</p><p>8. Fan Coil Units and Split Casing Units (Compressors, Outdoor unit, fan, and blowers)</p><ul><li> Supervise, guide, and monitor work done by external vendors.</li><li> Prepare and submit technical log reports, checklist or forms as part of daily routine work.</li><li> Obtain spare parts, materials, and consumables either from internal store or external location.</li><li> Utilize, maintain and safe keep specific tools assigned by company.</li><li> Maintain proper tools, PPE s, Spares and provide annual requirements.</li><li> Respond to emergency situations during or after hours as part of business continuity.</li><li> Utilize Computer Maintenance Management Systems (CMMS) as per QCFE.</li><li> Where applicable, aid and support to other team members within and across the discipline, whenever required.</li><li> Participate in QC provided training as deemed fit by management.</li><li> Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</li></ul><p><strong>Desired Candidate Profile</strong></p><br>
<p><b>Position:</b> Mechanical Technician (Static) - (2)</p><p><b>Date Open:</b> Feb 19, 2026</p><p><b>Closing Date:</b> May 31, 2026</p><p><b>Principal:</b> Qatar District Cooling Company</p><p><b>Country:</b> Doha, Qatar</p><ul><li> Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshooting and diagnostic activities related to <strong>MECHANICAL STATIC ASPECTS </strong>of process and non-process equipment and its sub-systems as below equipment:</li></ul><p> 1. Static aspect of Pumps (Valves, pipe and pipe support, expansion bellows and fittings).</p><p> 2. Static aspects of Cooling Tower (Infills, nozzles, basin, fan stack, and GRP structure)</p><p> 3. Tank (Structures, valves and fittings, air vents)</p><p> 4. Air handling Units (Filter, ducting, AHU Housing)</p><p> 5. Filtration system (Filters, housings, pipe and fittings)</p><p> 6. Chemical Dosing Pumps, Tanks, Pipe and Fittings system</p><p> 7. Corrosion racks, sampling, blowdown and chemical dosing pipe systems</p><ul><li> Supervise, guide and monitor work done by external vendors.</li><li> Prepare and submit technical log reports, checklist or forms as part of daily routine work.</li><li> Obtain spare parts, materials, and consumables either from internal store or external location.</li><li> Utilize, maintain and safe keep specific tools assigned by company.</li><li> Maintain proper tools, PPE s, Spares and provide annual requirements.</li><li> Respond to emergency situations during or after hours as part of business continuity.</li><li> Utilize Computer Maintenance Management Systems (CMMS) as per QCFE.</li><li> Where applicable, aid and support to other team members within and across the discipline, whenever required.</li><li> Participate in QC provided training as deemed fit by management.</li><li> Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have at least <b>Vocational Diploma / Short Course Certificate</b></p><p>The job requires <b>Male</b> applicants.</p><p>Minimum of <b>5</b> years working experience is required for this position</p>
<p>Position: Mechanical Technician (Rotating) - (2)</p><p>Date Open: Feb 19, 2026 Closing Date: May 31, 2026</p><p>Principal: Qatar District Cooling Company</p><p>Additional Qualifications: Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot, and diagnostic activities related to MECHANICAL ROTATING ASPECTS of process and non-process equipment and its sub-systems, as below equipment: 1. Pumps rotating aspects (Mechanical seals, impeller, bearing, shaft, coupling, and joints) 2. Cooling tower rotating aspects (Fan blades, shaft, gearbox, coupling, and joints) 3. Air Compressor 4. AHU fans and blower 5. Overhead crane gearbox, pulley, trolley track, drum, wire rope, brake, and wheels 6. Mechanical forklift 7. Mechanical manlift 8. Fan Coil Units and Split Casing Units (Compressors, Outdoor unit, fan, and blowers)</p><p>Supervise, guide, and monitor work done by external vendors. Prepare and submit technical log reports, checklist or forms as part of daily routine work. Obtain spare parts, materials, and consumables either from internal store or external location. Utilize, maintain and safe keep specific tools assigned by company. Maintain proper tools, PPE s, Spares and provide annual requirements. Respond to emergency situations during or after hours as part of business continuity. Utilize Computer Maintenance Management Systems (CMMS) as per QCFE. Where applicable, aid and support to other team members within and across the discipline, whenever required. Participate in QC provided training as deemed fit by management. Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p>The job requires Male applicants.</p><p>Minimum of 5 years working experience is required for this position</p>