Equipment operator Jobs - Ash-Shamal Qatar

At Zulal Wellness Resort, we are seeking a dedicated and experienced Spa Therapist to deliver exceptional, personalised wellness experiences to our guests. This role is responsible for providing a wide range of professional spa treatments in accordance with Zulal and Chiva-Som service standards, conducting thorough guest consultations, recommending appropriate treatments, and ensuring the highest standards of service, hygiene and safety. The successful candidate will demonstrate strong technical expertise, genuine care for guest wellbeing, and a commitment to service excellence, while contributing to a welcoming, professional and world-class wellness environment.<br>Key Responsibilities Deliver exceptional guest experiences by providing personalised, attentive and professional service throughout the guest journey. Perform high-quality spa treatments including massages, facials, body treatments, manicures and pedicures in line with Zulal and Chiva-Som standards. Conduct professional guest consultations to understand individual needs, health conditions and preferences, ensuring safe and appropriate treatment recommendations. Maintain the highest standards of hygiene and safety by preparing treatment rooms, maintaining equipment and following all spa health and safety procedures. Recommend and promote wellness services by educating guests on suitable treatments, products, wellness programmes and special offers. Support smooth spa operations through accurate guest records, inventory monitoring, daily checklists and collaboration with Spa Reception and other team members. Contribute to continuous improvement and guest satisfaction by handling enquiries professionally, addressing concerns, sharing feedback and supporting initiatives that enhance the overall spa<br>Qualifications & Requirements Professional Spa Certification & Experience – Internationally recognised certification such as CIBTAC, CIDESCO or ITEC, with a minimum of 2 years’ experience in a professional spa or wellness environment. Strong Technical Expertise – Sound knowledge of spa therapies, body and beauty treatments, anatomy and physiology, with the ability to deliver treatments safely and professionally. Exceptional Guest Service – Strong customer service orientation with excellent communication, interpersonal and relationship-building skills, creating a welcoming sense of connection and belonging for every guest. Demonstrated ability to collaborate effectively, resolve guest concerns professionally, manage challenges and contribute positively within a multidisciplinary team. Excellent time management, attention to detail, reliability and adaptability, with the ability to maintain consistently high standards in a fast-paced spa environment. Positive Wellness Mindset – Friendly, approachable and empathetic personality, combined with a positive, creative and innovative attitude and a genuine passion for guest wellbeing and continuous improvement.

<p>At Zulal Wellness Resort, we are seeking an experienced and passionate Spa Manager to lead our exceptional Spa operations. This role is responsible for ensuring operational excellence, delivering personalized and outstanding guest experiences, developing innovative spa treatments and services, and leading a high-performing team in alignment with Zulal’s and Chiva-Som’s renowned wellness philosophy. The successful candidate will champion service excellence, foster a culture of teamwork and continuous improvement, and contribute to strengthening the resort’s position as a world-class wellness destination.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Lead Spa Operations:</strong> Oversee the overall Spa operation, ensuring exceptional service delivery in line with Zulal Wellness Resorts standards and local health regulations.</li><li><strong>Elevate Guest Experience:</strong> Build trusted guest relationships and ensure personalized, high-quality treatments that consistently exceed expectations.</li><li><strong>Drive Team Excellence:</strong> Lead, coach, and develop the Spa team through effective communication, training, collaboration, and strong service standards.</li><li><strong>Innovate Spa &amp; Wellness Services:</strong> Develop and implement new treatments, services, and programs while staying ahead of local and international Wellness trends.</li><li><strong>Maximize Business Performance:</strong> Monitor guest engagement, identify revenue opportunities, and implement strategies to achieve business and financial targets.</li><li><strong>Ensure Operational Excellence:</strong> Maintain the highest standards of cleanliness, hygiene, presentation, equipment readiness, and overall Spa environment.</li><li><strong>Manage Financial &amp; Administrative Performance:</strong> Control budgets, monitor expenses, oversee financial reporting, inventory, purchase orders, and operational documentation.</li><li><strong>Champion Continuous Improvement:</strong> Analyze guest feedback, address concerns promptly, and continuously identify opportunities to enhance services, programs, and overall Spa performance.</li></ul><p><br></p><p><br></p><p><strong>Qualifications &amp; Requirements</strong></p><ul><li><strong>Education &amp; Certification:</strong> Bachelor’s degree in Wellness, Spa Management, or a related field preferred, with internationally recognized Spa certifications such as <strong>CIBTAC or CIDESCO</strong>.</li><li><strong>Luxury Spa Experience:</strong> Proven experience in the Spa industry, preferably within a <strong>luxury resort environment</strong>, with strong knowledge of spa treatments, beauty services, and treatment/menu design.</li><li><strong>Leadership &amp; Team Development:</strong> Demonstrated ability to lead multicultural teams, with strong skills in coaching, mentoring, performance management, collaboration, and fostering a sense of connection and belonging.</li><li><strong>Strategic &amp; Business Acumen:</strong> Strong critical and strategic thinking, problem-solving, negotiation, influencing, organization, time management, and commercial awareness.</li><li><strong>Personal &amp; Interpersonal Excellence:</strong> Positive, empathetic, ethical, reliable, adaptable, creative, and approachable, with excellent communication, customer service, cultural awareness, and relationship-building skills.</li></ul>