Embedded Systems Engineer Jobs in Qatar

Job Role: Business & Systems Analyst (BSA)<br><br>Role Purpose<br><br>The Business & Systems Analyst (BSA) will bridge business operations, Finance, Tax, application owners and integration delivery teams. The role will understand business processes and required changes, assess impacts on each application and interface, document AS-IS and TO-BE processes, define detailed business and system requirements, prepare source-to-target data mappings, and support solution design, development, testing, deployment and hypercare.<br><br>Key Responsibilities Business Process Discovery<br><br>Plan and conduct workshops with business operations, billing teams, Finance, Tax, Customer Master, application owners, IT teams and other stakeholders. Understand the complete invoice lifecycle, including transaction initiation, charges and pricing, tax determination, approvals, invoice generation, credit/debit notes, cancellations, posting, customer delivery, collections and archiving. Identify business scenarios, variations, volumes, dependencies, pain points, manual activities, controls, exceptions and reporting needs for each business unit and system. Document AS-IS processes using process flows, narratives, roles, systems, hand-offs, interfaces, data inputs/outputs, controls and current workarounds. Validate the documented process through walkthroughs and obtain business-owner approval.<br><br>Requirements Analysis<br><br>Elicit, analyse, challenge, prioritise and document business, functional, system and non-functional requirements. Convert business needs and external requirements into clear process changes, business rules, use cases/user stories, acceptance criteria and measurable outcomes. Identify assumptions, dependencies, constraints, open decisions and conflicting requirements; facilitate resolution with the relevant owners. Maintain requirements traceability from the original business or external need through solution design, source fields, interface mappings, test cases and sign-off. Assess change requests for business value, urgency, solution impact, effort, testing scope and delivery risk.<br><br>Future-State & Impact Assessment<br><br>Design TO-BE processes covering system triggers, validations, submissions or exchanges, responses, statuses, customer delivery, exceptions, corrections and operational ownership. Perform detailed impact assessments across business processes, user roles, source applications, Oracle Fusion, master data, interfaces, reports, controls, security, support and customer communications. Define future invoice-status lifecycles and handling for successful, warning, rejected, pending, timed-out, duplicate, cancelled and corrected transactions. Document exception, resubmission, correction, service-outage, contingency, backlog-recovery and reconciliation procedures. Prepare fit-gap assessments, options and recommendations, and maintain approved decisions and process/system change logs.<br><br>Systems & Integration Analysis<br><br>Understand the end-to-end application and integration landscape, including source and target systems, middleware, external platforms, message flows, interfaces and operational dependencies. Define when an integration should trigger, what data must be sent or received, how records are correlated, and how status updates return to operational users and source systems. Document interface details including payload structure, mandatory and conditional fields, source ownership, transformations, defaults, code conversions, validations, acknowledgements, retries, duplicate prevention, sequencing and error handling. Define logging, monitoring, alerting, reconciliation, audit-trail, security, performance, availability and support requirements at an appropriate level of detail. Work closely with solution architects, integration leads and developers to clarify requirements, review designs and validate that the proposed solution addresses the approved business need.<br><br>Data Analysis & Mapping<br><br>Analyse applicable business rules, data dictionaries, implementation specifications, code lists and validation requirements with support from subject-matter experts where required. Prepare field-level source-to-target mappings for each assigned billing system, covering invoice header and lines, parties, addresses, tax, totals, allowances/charges, payments, references, notes and other required information. For every target field, document business meaning, source application/table/field, data owner, format and length, mandatory or conditional logic, derivation/default, transformation, code conversion, validation, sample value and exception treatment. Distinguish data supplied by billing systems, Oracle Fusion, master-data sources, middleware, configuration and calculations; resolve ambiguous, conflicting or duplicated sources. Profile source data where needed and identify missing, unreliable or incorrectly formatted information; define remediation through data cleansing, master-data enrichment, source-system change, configuration, integration logic or controlled defaulting. Maintain mapping version control and traceability from requirement to source field, interface payload, development item and test case.<br><br>Testing & Quality Assurance<br><br>Develop end-to-end positive, negative, boundary, conditional, exception and integration test scenarios with clear expected results. Prepare or coordinate representative test data and verify field mappings, transformations, calculations, rounding, code lists, validations, payloads and system responses. Support system integration testing, regression testing, user acceptance testing and business simulation; triage defects with reproducible evidence and confirm fixes. Perform completeness and control reconciliations between source transactions, outbound messages, external responses, customer delivery, Oracle Fusion and accounting records. Ensure every approved requirement has adequate test coverage and formal evidence of acceptance or an approved exception.<br><br>Deployment & Operational Readiness<br><br>Support cutover planning, data/configuration readiness, production verification, business communications and go-live decision-making. Prepare or support SOPs, work instructions, user training, support procedures, escalation paths and operational dashboards. Provide go-live and hypercare support, analyse failures and recurring exceptions, identify root causes and drive sustainable corrective action. Complete structured knowledge transfer and handover to business operations, application support and service-management teams.<br><br>Governance & Communication<br><br>Maintain RAID logs, action trackers, decisions, assumptions, requirements traceability, mapping status, sign-off evidence and weekly progress reporting. Escalate business ambiguity, data ownership conflicts, design gaps, system limitations and delivery risks early, with practical options and recommendations. Communicate complex process, system and integration topics in clear business language and facilitate timely cross-functional decisions. Apply agreed documentation standards, naming conventions, version control and quality reviews so deliverables remain auditable and reusable.<br><br>Preferred Experience<br><br>Experience in billing, invoice-to-cash, finance transformation, customer master, ERP or regulatory change programmes. Experience with Oracle Fusion Financials or a comparable ERP, and Oracle Integration Cloud or comparable middleware/integration technologies. Experience in e-invoicing, tax technology, regulatory reporting or continuous transaction controls—particularly in Qatar, the UAE or Saudi Arabia—is highly advantageous but not mandatory. Experience in logistics, shipping, maritime, transportation, ports or diversified service businesses with complex billing scenarios. Arabic capability, Gulf-region project experience, data-governance knowledge or production-support experience is advantageous.<br><br>Skills: e-invoicing,logistics,transportation,design gaps,billing,sops,tax technology,raid logs,finance transformation,maritime,erp,oracle fusion financials,escalation paths,data-governance,shipping,oracle integration cloud

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Business Systems Manager</b></p><p><br></p><p>A well-established travel company in Qatar is seeking a Business Systems Manager to oversee business applications, reporting systems, travel technology platforms, and related IT operations.</p><p><br></p><p><b>Requirements:</b></p><p><br></p><ul><li>Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or related field.</li><li>Minimum 5 years’ experience in business systems administration, travel technology, or related roles.</li><li>Experience in the travel industry is highly preferred.</li><li>Familiarity with IATA BSP, GDS systems, and travel back-office solutions is an advantage.</li><li>Strong reporting, analytical, and problem-solving skills.</li><li>Ability to coordinate with multiple departments and external vendors.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Business Systems Administration</li><li>Travel Technology</li><li>IATA BSP</li><li>GDS Systems (Amadeus/Sabre/Galileo)</li><li>Reporting &amp; Analytics</li><li>IT Support</li><li>Problem-Solving</li><li>Vendor Management</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Business Systems Manager</strong></p><p>A well-established travel company in Qatar is seeking a Business Systems Manager to oversee business applications, reporting systems, travel technology platforms, and related IT operations. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or related field.</p></li><li><p>Minimum 5 years’ experience in business systems administration, travel technology, or related roles.</p></li><li><p>Experience in the travel industry is highly preferred.</p></li><li><p>Familiarity with IATA BSP, GDS systems, and travel back-office solutions is an advantage.</p></li><li><p>Strong reporting, analytical, and problem-solving skills.</p></li><li><p>Ability to coordinate with multiple departments and external vendors.</p></li></ul><p></p></section>

???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership<br><br>Lead a cross-functional engineering team focused on Python applications, AI/ML services, and data-driven platforms. Mentor Senior, Middle, and Junior Engineers, ensuring alignment with engineering standards and ML project requirements. Set short-, mid-, and long-term goals for the team, continuously supporting skill growth in software engineering and ML system design. Coordinate with Product, Data Science, QA, Dev Ops, and Platform Leads to ensure the successful delivery of AI/ML initiatives.<br><br>Architecture & System Design<br><br>Drive end-to-end architecture and design for AI/ML applications, model-serving infrastructure, and Python backend services. Oversee architectural decisions for scalable model deployment (REST APIs, streaming pipelines, batch systems), ensuring performance, reliability, and maintainability. Define standards for feature engineering pipelines, data ingestion flows, and integration with MLOps platforms. Break down complex AI/ML initiatives into actionable engineering tasks and clear technical roadmaps.<br><br>AI/ML System Delivery<br><br>Collaborate with Data Scientists to productionize ML models, ensuring reproducibility, versioning, and monitoring. Lead implementation of model-serving frameworks, vector databases, data processing jobs, and inference optimization strategies. Ensure adherence to best practices in experiment tracking, model evaluation, and A/B testing for ML features.<br><br>Process Improvement & Engineering Excellence<br><br>Improve development workflows, CI/CD pipelines, and ML lifecycle automation. Promote coding standards, technical documentation, and reduction of technical debt across AI/ML projects. Introduce new tools and technologies that enhance model performance, data quality, and engineering productivity.<br><br>Recruitment, Culture & Knowledge Sharing<br><br>Participate in hiring for both backend and ML-focused engineering roles. Facilitate knowledge-sharing sessions around ML system architecture, Python best practices, and cloud-native development. Strengthen team culture through collaboration, mentorship, and proactive communication.<br><br>Incident Management & Reliability<br><br>Oversee reliability of AI/ML services, including model drift detection, data quality monitoring, and performance metrics. Coordinate incident response, root-cause analysis, and cross-team escalations for production ML systems.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Computer Science, Engineering, Data Science, or related field. Experience in logistics solutions or related fields. Advanced degrees (MSc/PhD) in AI/ML or Applied Data Science are a plus. Strong communication skills, able to explain complex ML workflows and architectural decisions to technical and business stakeholders. Data-driven decision-making and the ability to justify improvements using metrics. Balanced leadership mindset—capable both of delegating and of hands-on deep technical work. Comfortable navigating ambiguity and aligning stakeholders in AI-driven product contexts.<br><br>Python & Backend Engineering<br><br>Expert-level Python developer with strong understanding of backend frameworks (Fast API, Flask, Django) and microservices patterns. Strong grounding in algorithms, distributed systems, and scalable backend architecture.<br><br>AI/ML Engineering<br><br>Experience deploying ML models to production (batch, real-time, streaming). Knowledge of ML frameworks such as Tensor Flow, PyTorch, Scikit-learn, and model-serving technologies (like Torch Serve, MLflow, Sage Maker, Vertex AI, etc.). Experience with vector databases, feature stores, and embedding-based search is a strong plus.<br><br>MLOps & Cloud<br><br>Hands-on experience with CI/CD for ML systems, containerization (Docker), orchestration, and cloud environments (AWS/GCP). Familiarity with monitoring tools for ML pipelines: logging, metrics, tracing, model drift detection.<br><br>Data, Storage & Integration<br><br>Strong understanding of data pipelines, ETL/ELT workflows, and both relational and NoSQL databases. Ability to design caching, queuing, and event-driven architectures supporting ML workflows.<br><br>Quality & Reliability<br><br>Establishes testing standards for data validation, model correctness, API reliability, and system performance. Drives observability across AI services and ensures robust monitoring coverage.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Opportunity</p><p>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.</p><p>Responsibilities</p><ul><li>Support business-critical financial applications.</li><li>Investigate and resolve complex system issues.</li><li>Participate in system upgrades and enhancement projects.</li><li>Gather and analyse business requirements.</li><li>Work closely with vendors and internal stakeholders.</li><li>Perform application testing and quality assurance.</li><li>Produce technical documentation and user guidance.</li><li>Support integrations between enterprise applications.</li><li>Monitor system performance and recommend improvements.</li><li>Participate in after-hours support when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science, Information Systems or related field.</li><li>5 7 years' experience supporting enterprise business applications.</li><li>Experience with financial platforms or ERP solutions.</li><li>Strong SQL and database knowledge.</li><li>Experience working with application vendors.</li><li>Excellent troubleshooting and analytical skills.</li><li>Banking or financial services experience preferred.</li></ul><p></p></section>

We are seeking an experienced and highly motivated System Test Manager to lead our testing team and ensure the delivery of high-quality software products. The ideal candidate will plan, coordinate, and oversee all testing activities, define effective test strategies, and manage resources to meet project timelines and quality standards, including support during night and after-office hours when required.<br><br>Key Responsibilities<br><br> Develop, implement, and maintain comprehensive test strategies, plans, and processes aligned with project requirements and business objectives. Lead, mentor, and manage a team of testers to ensure high productivity, quality, and motivation. Collaborate closely with project manager, software manager, and stakeholders to clarify requirements and define testing scope. Oversee test execution across all phases including functional, regression, integration, performance, and user acceptance testing. Define, monitor, and report key testing metrics, providing regular updates on progress, quality, and risks to senior management. Identify, assess, and mitigate risks related to software releases and deployments. Manage test environments, tools, and automation frameworks to enhance testing efficiency and coverage. Ensure compliance with industry standards and internal quality policies. Drive continuous improvement in testing processes through feedback and retrospectives. Coordinate testing activities with external vendors or partners when applicable. Provide support for night and after-office hour testing activities as required.<br><br>Requirements<br><br>Required Skills and Qualifications:<br><br> Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 15 years of experience in software testing and quality assurance, with a minimum of 10 years in a managerial role leading end-to-end testing for large-scale projects in both Agile and Waterfall environments. Experience in large scale projects testing and commissioning in the transport/traffic management domain (especially enterprise-wide Traffic Management System related) would be advantageous. Strong knowledge of software development lifecycle (SDLC) and testing methodologies (Agile, Waterfall). Hands-on experience with test management tools (e.g., JIRA, Test Rail), automation tools (e.g., Selenium, UFT), and defect tracking systems. Proven experience in vendor/partner collaboration and effective stakeholder management. Deep expertise in test management practices and methodologies. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to manage multiple projects and priorities in a fast-paced environment. Familiarity with performance testing is a plus.

TA Recruitment for IS Program (Fall 2026)<br><br>Teaching Assistant Position Advertisement<br><br>Title: Teaching assistant<br><br>Duties: Assist various instructors with information systems related courses.<br><br>Profile sought: The successful candidate must have demonstrable knowledge of different information systems topics such as application development, databases, web development, and IT project management. Proficiency in application programming in Python & R is highly desirable. Candidates will be evaluated on their academic achievements and records of prior experience.<br><br>Qualifications<br><br>Bachelor's degree in Information Systems or a related field; a Master's degree is desirable but not required. Strong technical skills especially in programming Prior record of working with students especially in guiding student technical projects Good communication skills and strong social skills Only candidates residing in Qatar will be considered<br><br>Detailed Duties<br><br>The position entails, but is not restricted to:<br><br>Collaborate with instructors in preparation of course materials Set up the technology needs of the course (e.g. upload, install, configure software applications, maintain students’ accounts, maintain and administer servers) Lead recitations, assist instructors in labs and/or classroom lectures. Grade student-produced work using an instructor supplied rubric or answer key Proctor exams Hold office hours Moderate discussions, maintain course materials on Canvas. Contribute to the planning and execution of educational and outreach events. Perform other tasks as assigned by the Information Systems Area Head or their delegate(s).<br><br>The candidate will benefit from close supervision of faculty instructors and working in an academic environment.<br><br>This is an entry level position, full time, starting 15 August 2026 ending June 30.<br><br>Application Process<br><br>Interested candidates should submit a resume and a cover letter outlining their qualifications, experience and interest in the position. Position remains open until August 15.<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Academic Program Support and Coordination<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full time/Part time<br><br>Full time<br><br>Pay Basis<br><br>More Information<br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Banyan Tree Doha?</strong><br>Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.</p><br><br>Job Description<br><br><ul><li>Ensure all AV equipment is clean and properly maintained.</li><li>Install, set up, and configure audio-visual equipment, including projectors, microphones, sound systems, lighting, video monitors, cameras, and video conferencing systems.</li><li>Ensure all equipment is properly connected and fully functional before events or presentations.</li><li>Operate and control audio-visual systems during events, ensuring high-quality sound and visuals.</li><li>Manage live audio mixing, video switching, and lighting during events.</li><li>Perform routine maintenance on AV equipment to ensure optimal performance.</li><li>Diagnose and troubleshoot technical issues with AV systems and equipment.</li><li>Repair or arrange for the repair of faulty equipment.</li><li>Provide technical support to event organizers, presenters, and users of AV equipment.</li><li>Assist with setup and operation during live events to ensure smooth delivery.</li><li>Work closely with event coordinators, IT teams, and other stakeholders to meet the specific needs of each event.</li><li>Collaborate with team members to manage and monitor the inventory of AV equipment.</li><li>Maintain accurate records of equipment inventory, repairs, and maintenance schedules.</li><li>Document setup configurations, operational procedures, and troubleshooting steps.</li><li>Be fully aware of recreation facilities, evening programs, and shows, including technical concepts and requirements.</li><li>Manage bands or performers during sound checks, stage setup, and coordination of singer or performer riders.</li></ul><br>Qualifications<br><br><ul><li>Minimum of 2–3 years of proven experience in a similar AV Technician role, preferably within luxury hospitality, events, entertainment, or live production environments.</li><li>Diploma or Certificate in Electrical Engineering, Audio Visual Technology, Electronics, or a related technical discipline is highly advantageous.</li><li>Strong technical knowledge of professional audio, video, lighting, and conferencing systems, including installation, configuration, operation, and troubleshooting.</li><li>Proven ability to install, operate, and maintain AV equipment such as PA systems, mixers, amplifiers, projectors, LED screens, microphones (wired and wireless), lighting consoles, and video displays.</li><li>Hands-on experience with live sound mixing, video switching, lighting control, and show setup for events, conferences, and entertainment programs.</li><li>Solid understanding of signal flow, cabling, power distribution, and equipment safety standards.</li><li>Good communication skills in English, with the ability to provide clear technical support to event organizers, performers, presenters, and internal stakeholders.</li><li>Ability to work independently and collaboratively within a fast-paced, event-driven hospitality environment while meeting operational timelines.</li><li>Strong analytical and problem-solving skills with attention to detail and a proactive approach to identifying and resolving technical issues.</li><li>Flexible to work rotating shifts, evenings, weekends, and public holidays in line with operational requirements and event schedules.</li></ul> </div>

We are currently seeking ITS professionals for an exciting opportunity within a major Traffic Operations / Intelligent Transport Systems environment in the Middle East.<br>We’re particularly interested in professionals with experience across Traffic Operations Management, ITS, RMC and Tunnel Control Centre operations, SCATS, traffic engineering, operational performance, data analysis, incident management and major-event traffic planning.<br>Job Purpose :Responsible for the monitoring and reporting on the operational performance of the Roads Management Centre (RMC) and Tunnels Control Centres and for leading the analysis and preparation of operational improvement strategies. Manage the monthly performance reporting of the RMC and Tunnels Operations and the ad-hoc reporting required to support major incidents and special events<br>Reponsibilities:Close management of the subcontractors that are providing the SCATS and traffic engineering support for RMC and Tunnels to ensure on-road performance is optimized and aligned with the performance measures being implemented for corridor performance and incident management. Manage the production and review of the monthly performance reports for RMC and Tunnels operations ensuring the deadlines and quality standards are met. Coordinate ad-hoc major incident and special event reporting and lead the lessons learned and best practice assessments for such reports Lead the data and process analysis activities to develop and deliver a traffic engineering improvements plan that details SCATS traffic signal management improvements and incident and event management improvements. Manage the recording and response to customer complaints relating to the RMC and Tunnels operations, ensuring responses and actions are performed within the Service Level Agreement (SLA) timings. Lead the root cause analysis of complaints. Focal point for special event coordination with key stakeholders such as Ministry of Interior, Supreme Committee for Delivery and Legacy and the Ministry of Transport.s Manage the traffic response plan preparation for special events and the necessary configuration of the traffic management systems to support the response plans. Analyze the configuration and effectiveness of existing traffic management response plans and develop and deliver a program of improvements, managing traffic simulation modelling, data analysis and traffic engineering activities accordingly.<br>Education and Experience :Bachelor's degree in Transportation Planning, Computer Science or similar Minimum of 10 years’ experience in the Transportation Planning and Management space with a proven track record in managing, ideally in the Middle East region Expertise with Traffic Modelling systems and Data Analysis tools. Experience in leading traffic studies and major event traffic management planning. Experience with delivering management level reporting and meeting contractual deadlines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Management System Analyst<br> Location - Qatar</strong><br> <strong>Role Overview:</strong><br> We are seeking an experienced <strong>Management System Analyst</strong> to support QHSE operations, ensuring effective implementation of safety systems, audits, and compliance across warehouse and supply chain environments.<br> <strong>Key Responsibilities:</strong><ul><li>Support <strong>HSE objectives</strong>, performance tracking, and reporting</li><li>Conduct <strong>QHSE audits, inspections, and risk assessments</strong></li><li>Manage <strong>incident reporting, safety alerts, and corrective actions</strong></li><li>Maintain <strong>risk registers, legal compliance (LOR), and training matrices</strong></li><li>Oversee <strong>warehouse safety, chemical handling, and material storage practices</strong></li><li>Coordinate <strong>environment monitoring and waste management</strong></li><li>Support <strong>HSE documentation, procedures, and audit readiness</strong></li><li>Promote safety campaigns and ensure compliance with safety standards</li></ul><strong>Requirements:</strong><ul><li>Bachelor’s in Engineering + <strong>Diploma in Industrial Safety / NEBOSH</strong></li><li><strong>10+ years</strong> experience in <strong>supply chain / warehouse / oil &amp; gas</strong></li><li>Strong experience in <strong>QHSE audits, inspections, and data analysis</strong></li><li>Knowledge of <strong>risk management, safety regulations, and compliance systems</strong></li><li>Strong reporting, coordination, and stakeholder management skills</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

We are seeking an experienced and highly motivated System Test Manager to lead our testing team and ensure the delivery of high-quality software products. The ideal candidate will plan, coordinate, and oversee all testing activities, define effective test strategies, and manage resources to meet project timelines and quality standards, including support during night and after-office hours when required.<br><br>Key Responsibilities<br><br> Develop, implement, and maintain comprehensive test strategies, plans, and processes aligned with project requirements and business objectives. Lead, mentor, and manage a team of testers to ensure high productivity, quality, and motivation. Collaborate closely with project manager, software manager, and stakeholders to clarify requirements and define testing scope. Oversee test execution across all phases including functional, regression, integration, performance, and user acceptance testing. Define, monitor, and report key testing metrics, providing regular updates on progress, quality, and risks to senior management. Identify, assess, and mitigate risks related to software releases and deployments. Manage test environments, tools, and automation frameworks to enhance testing efficiency and coverage. Ensure compliance with industry standards and internal quality policies. Drive continuous improvement in testing processes through feedback and retrospectives. Coordinate testing activities with external vendors or partners when applicable. Provide support for night and after-office hour testing activities as required.<br><br>Requirements<br><br>Required Skills and Qualifications:<br><br> Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 15 years of experience in software testing and quality assurance, with a minimum of 10 years in a managerial role leading end-to-end testing for large-scale projects in both Agile and Waterfall environments. Experience in large scale projects testing and commissioning in the transport/traffic management domain (especially enterprise-wide Traffic Management System related) would be advantageous. Strong knowledge of software development lifecycle (SDLC) and testing methodologies (Agile, Waterfall). Hands-on experience with test management tools (e.g., JIRA, Test Rail), automation tools (e.g., Selenium, UFT), and defect tracking systems. Proven experience in vendor/partner collaboration and effective stakeholder management. Deep expertise in test management practices and methodologies. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to manage multiple projects and priorities in a fast-paced environment. Familiarity with performance testing is a plus.

Additional Information<br><br>Job Number 26115828<br><br>Job Category Information Technology<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br><br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’un établissement d’enseignement technique, de métiers ou professionnel.<br><br>Expérience de travail connexe:Au moins 2 ans d’expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

???? We Are Hiring | Aman Link Security Systems ????Join our growing team in Qatar!<br>???? Draftsman – CCTV Systems???? Sales Man – Security Systems (CCTV, Access Control, Smart Home)<br>Requirements:✅ 2+ years experience in the same field✅ Valid QID required<br>???? Send your CV:amanlink.career@gmail.com

As the Industrial Control Systems (ICS) Technician, you will be responsible for the maintenance, troubleshooting, and optimization of industrial control systems, ensuring efficient, safe, and reliable operation of HVAC and associated critical infrastructure systems.<br><br>Essential Job Functions<br><br>Install, maintain, and troubleshoot Industrial Control Systems (ICS) for HVAC and related building automation systems. Monitor, calibrate, and optimize HVAC control systems to maintain optimal performance and energy efficiency. Diagnose and repair electrical, mechanical, and software-related issues in control panels, PLCs, sensors, actuators, and other ICS components. Perform routine preventive maintenance on control systems and HVAC equipment to ensure compliance with operational standards. Collaborate with engineering teams to implement system upgrades, modifications, and enhancements. Document all maintenance, repairs, and system changes accurately in accordance with organizational and regulatory requirements. Ensure compliance with safety standards, including electrical, mechanical, and industrial safety protocols. Provide technical support and guidance to junior technicians and operations personnel.<br><br>Education & Experience<br><br>High School Diploma or equivalent Minimum of five (5) years of experience specializing in ICSOperator Training in Building Automation Systems. Proven experience with HVAC control systems, building automation systems, and industrial control systems (PLC, DCS, SCADA). Strong knowledge of electrical circuits, sensors, actuators, and control panel components. Hands-on experience with troubleshooting and repairing ICS equipment. Familiarity with safety and quality standards in industrial and military facilities is a plus. Ability to read and interpret schematics, diagrams, and technical manuals. Strong problem-solving, analytical, and communication skills.<br><br>Additional Requirements<br><br>Must possess a valid U. S. Driver’s License Possess a valid U. S. Passport (preferred) Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD EIGHTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICYAble to obtain and maintain a valid Residency Visa for Qatar Must be able to work in extreme environmental conditions including dust and high temperatures. Must be able to endure long hours, exposure to weather and hazardous conditions.<br><br>TRAVEL: 100%, in deployed location.<br><br>SECURITY CLEARANCE: Must have and maintain a DoD Secret Clearance.<br><br>Intrepid Acquisition Holdings, LLC<br><br>www.intrepidgs.com<br><br>Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U. S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.<br><br>Intrepid Acquisition Holdings, LLC. (“IAH” and/or “Company”) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L. C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.<br><br>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position: Senior Systems Analyst<br><br>Industry: Oil & Gas<br><br>Location: Doha, Qatar<br><br>Role Overview<br><br>We are seeking an experienced and analytical Senior Systems Analyst to act as the focal point for business process support within the Project Services Directorate. This role is responsible for ensuring effective use of SAP and other enterprise systems, supporting end-users, and driving continuous improvement initiatives.<br><br>The successful candidate will bridge business and ICT teams, translating operational needs into system enhancements and delivering optimized solutions that support strategic project objectives.<br><br>Key Responsibilities<br><br>Business & Systems Support<br><br>Serve as the primary point of contact for system-related queries and issue resolution for engineering and project teams. Provide first-line support to ensure systems operate efficiently and meet user requirements within defined timelines. Liaise with ICT teams to communicate business requirements and support system enhancements.<br><br>Business Process Improvement<br><br>Conduct detailed analysis of existing processes to identify inefficiencies, bottlenecks, risks, and opportunities for improvement. Develop and recommend innovative solutions to enhance business processes and system utilization. Drive automation and integration initiatives across SAP modules (e.g., SAP PS, ES) and related systems.<br><br>Solution Development<br><br>Prepare comprehensive business cases and functional specifications for process improvement initiatives. Collaborate with stakeholders and Subject Matter Experts (SMEs) to secure alignment and approvals. Translate complex technical and operational requirements into structured documentation.<br><br>Data Analysis & Reporting<br><br>Perform data analysis and integrity checks to support performance evaluation and decision-making. Develop data models, algorithms, and dashboards to derive actionable insights. Utilize data visualization tools (e.g., Power BI, Tableau) for reporting and analytics.<br><br>Testing & Implementation<br><br>Coordinate User Acceptance Testing (UAT) and system implementation activities. Manage data migration activities across SAP and other enterprise systems. Ensure solutions are deployed effectively, meeting agreed timelines and business requirements.<br><br>Cross-Functional Coordination<br><br>Work closely with internal stakeholders across departments to resolve complex business challenges. Facilitate collaboration between technical teams and business users to ensure seamless delivery of solutions.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Business, Computer Science, Information Systems, or a related discipline. Minimum 8 years of experience in business process analysis and data analytics within a project-driven environment. Prior experience in Oil & Gas or EPC industries is highly preferred. Strong expertise in business process analysis, modeling, and optimization. Hands-on experience with SAP modules (preferably SAP PS) and enterprise systems. Proficiency in data analysis, data mining, and statistical techniques. Experience in data visualization tools such as Power BI, Tableau, SAS, or Python. Knowledge of workflow automation tools (e.g., Share Point). Ability to develop data models, algorithms, and simulations. Familiarity with project management principles and methodologies. Strong documentation and diagramming skills (process flows, ERDs, workflows).

Position: Senior Systems Analyst<br><br>Industry: Oil & Gas<br><br>Location: Doha, Qatar<br><br>Role Overview<br><br>We are seeking an experienced and analytical Senior Systems Analyst to act as the focal point for business process support within the Project Services Directorate. This role is responsible for ensuring effective use of SAP and other enterprise systems, supporting end-users, and driving continuous improvement initiatives.<br><br>The successful candidate will bridge business and ICT teams, translating operational needs into system enhancements and delivering optimized solutions that support strategic project objectives.<br><br>Key Responsibilities<br><br>Business & Systems Support<br><br>Serve as the primary point of contact for system-related queries and issue resolution for engineering and project teams. Provide first-line support to ensure systems operate efficiently and meet user requirements within defined timelines. Liaise with ICT teams to communicate business requirements and support system enhancements.<br><br>Business Process Improvement<br><br>Conduct detailed analysis of existing processes to identify inefficiencies, bottlenecks, risks, and opportunities for improvement. Develop and recommend innovative solutions to enhance business processes and system utilization. Drive automation and integration initiatives across SAP modules (e.g., SAP PS, ES) and related systems.<br><br>Solution Development<br><br>Prepare comprehensive business cases and functional specifications for process improvement initiatives. Collaborate with stakeholders and Subject Matter Experts (SMEs) to secure alignment and approvals. Translate complex technical and operational requirements into structured documentation.<br><br>Data Analysis & Reporting<br><br>Perform data analysis and integrity checks to support performance evaluation and decision-making. Develop data models, algorithms, and dashboards to derive actionable insights. Utilize data visualization tools (e.g., Power BI, Tableau) for reporting and analytics.<br><br>Testing & Implementation<br><br>Coordinate User Acceptance Testing (UAT) and system implementation activities. Manage data migration activities across SAP and other enterprise systems. Ensure solutions are deployed effectively, meeting agreed timelines and business requirements.<br><br>Cross-Functional Coordination<br><br>Work closely with internal stakeholders across departments to resolve complex business challenges. Facilitate collaboration between technical teams and business users to ensure seamless delivery of solutions.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Business, Computer Science, Information Systems, or a related discipline. Minimum 8 years of experience in business process analysis and data analytics within a project-driven environment. Prior experience in Oil & Gas or EPC industries is highly preferred. Strong expertise in business process analysis, modeling, and optimization. Hands-on experience with SAP modules (preferably SAP PS) and enterprise systems. Proficiency in data analysis, data mining, and statistical techniques. Experience in data visualization tools such as Power BI, Tableau, SAS, or Python. Knowledge of workflow automation tools (e.g., Share Point). Ability to develop data models, algorithms, and simulations. Familiarity with project management principles and methodologies. Strong documentation and diagramming skills (process flows, ERDs, workflows).

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset