Doorman Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Doorman in Front Office and build your career with us.</p><br><br>Job Description<br><br><ul><li>Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Be aware of the daily activities and has product knowledge of all the hotel facilities.</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>Build mutual trust, respect, and cooperation among team members.</li><li>Ensure the services are up to the required standard.</li><li>Always open the hotel doors to all guests, arriving and departing by extending friendly and warm welcome with gratitude</li><li>Ensure prompt and efficient handling of all guest luggage and the luggage store while adhering to safety and security protocols.</li><li>Assure every luggage is covered with a baggage claim tag.</li><li>Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient parking of cars especially, during large events.</li><li>Parking of guests and visitors vehicles in the designated hotel parking area.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li></ul><br>Qualifications<br><br><p>High school diploma or equivalent is preferred.</p><br><br>Additional Information<br><br><ul><li><strong>2–5 years</strong> of experience&nbsp;</li><li><strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li><li><strong>Experience:</strong> Previous experience in hospitality, &nbsp;concierge work, reception, customer service, or a similar position.</li></ul> </div>

<p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Doorman and build your career with us.</p><p>Opens the main door of the hotel and ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction. Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. Assure that every luggage is covered with a baggage claim tag. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Report any unusual occurrences or requests to the Concierge desk. Be aware of the hotel accident Prevention Policies. Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area. Check Hotel situation, occupancy, functions, groups, VIPs. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations. Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously. Review and update Logbook. Be Smart, well groomed and maintain a friendly and cheerful disposition all the times. Oversee the day to day operations. Assist guests with their luggage. Report regularly on happening to Asst. FO/ FOM. Aware of fire &amp; first aid procedure Handle guest complaints and report to manager Be fully aware of the Talk of the Walk for the day. Proper grooming at all times. Attend training classes as per schedule. Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities.</p><p><strong>Desired Candidate Profile</strong></p><p>Outgoing personality with a positive mindset</p><p>Polished and professional appearance</p><p>Excellent communication skills in English</p><p>High school diploma or equivalent</p><p>Ability to stand for extended periods and lift heavy luggage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as&nbsp;Doorman and build your career with us.</p><br><br>Job Description<br><br><ul><li>Opens the main door of the hotel and ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.</li><li>Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>Assure that every luggage is covered with a baggage claim tag.</li><li>Parking of guests and visitors vehicles in the designated hotel parking area.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Report any unusual occurrences or requests to the Concierge desk.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously.</li><li>Review and update Logbook.</li><li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times.</li><li>Oversee the day to day operations.</li><li>Assist guests with their luggage.</li><li>Report regularly on happening to Asst. FO/ FOM.</li><li>Aware of fire &amp; first aid procedure</li><li>Handle guest complaints and report to manager</li><li>Be fully aware of the Talk of the Walk for the day.</li><li>Proper grooming at all times.</li><li>Attend training classes as per schedule.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul><br>Qualifications<br><br><ul><li>Outgoing personality with a positive mindset&nbsp;</li><li>Polished and professional appearance&nbsp;</li><li>Excellent communication skills in English&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>Ability to stand for extended periods and lift heavy luggage&nbsp;</li></ul><br>Additional Information<br><br><p>Under the guidance and supervision of the Concierge and / or the Chief Concierge and within the limits of the established Rixos Hotel the Palm policies and procedures, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</p><br> </div>

<p><br></p> <ul> </ul> <br> <div>Job Description</div> <br> <ol> <li> <ol> <li> </li> </ol> </li> </ol> <ul> <li>Achieve Quality Audit result of 95% and above through consistent documented trainings.</li> <li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li> <li>Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.</li> <li>Check Hotel situation, occupancy, functions, groups, VIPs.</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Be aware of the daily activities and has product knowledge of all the hotel facilities.</li> <li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li> <li>Build mutual trust, respect, and cooperation among team members.</li> <li>Ensure the services are up to the required standard.</li> <li>Always open the hotel doors to all guests, arriving and departing by extending friendly and warm welcome with gratitude</li> <li>Ensure prompt and efficient handling of all guest luggage and the luggage store while adhering to safety and security protocols.</li> <li>Assure every luggage is covered with a baggage claim tag.</li> <li>Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient parking of cars especially, during large events.</li> <li>Parking of guests and visitors vehicles in the designated hotel parking area.</li> <li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li> </ul> <br> <div>Qualifications</div> <br> <p>High school diploma or equivalent is preferred.</p> <br> <div>Additional Information</div> <br> <ul> <li> <strong>2 5 years</strong> of experience </li> <li> <strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li> <li> <strong>Experience:</strong> Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</li> </ul>

<p>Opens the main door of the hotel and ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction. Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. Assure that every luggage is covered with a baggage claim tag. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Report any unusual occurrences or requests to the Concierge desk. Be aware of the hotel accident Prevention Policies. Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area. Check Hotel situation, occupancy, functions, groups, VIPs. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations. Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously. Review and update Logbook. Be Smart, well groomed and maintain a friendly and cheerful disposition all the times. Oversee the day to day operations. Assist guests with their luggage. Report regularly on happening to Asst. FO/ FOM. Aware of fire &amp; first aid procedure Handle guest complaints and report to manager Be fully aware of the Talk of the Walk for the day. Proper grooming at all times. Attend training classes as per schedule. Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities.</p><p><strong>Desired Candidate Profile</strong></p><p>Outgoing personality with a positive mindset Polished and professional appearance Excellent communication skills in English High school diploma or equivalent Ability to stand for extended periods and lift heavy luggage</p>

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Responsibilities<br><br>As Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Personal Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<br><br> Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Assign and follow up on amenities process Serve as a point of contact for long-stay Guests of 6 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

House Manager – VIP Household - F <br>Position: House Manager Employment Type: Full-Time / Permanent Location: Qatar Work Environment: VIP / Private Household<br>Key Responsibilities:Manage the day-to-day operations of the VIP household and ensure smooth running of all household services. Supervise household staff, including drivers, chefs, housekeepers, nannies, gardeners, and maintenance personnel. Prepare staff duty rosters, schedules, and daily task allocations. Maintain high standards of housekeeping, cleanliness, hygiene, presentation, and service. Coordinate household maintenance, repairs, contractors, suppliers, and service providers. Monitor household inventory, groceries, cleaning materials, and other requirements. Coordinate transportation, appointments, deliveries, events, and special household requirements. Ensure guest arrangements and VIP requirements are handled professionally and discreetly. Monitor staff performance, attendance, conduct, uniforms, and compliance with household procedures. Assist with household budgeting, purchasing, and expense tracking. Ensure confidentiality and strict privacy regarding the family, residence, guests, and household affairs. Handle urgent household situations and coordinate with relevant personnel when required. Maintain excellent communication with the employer/family representative and provide regular updates.<br>Candidate Requirements:Minimum 5–8 years of experience as a House Manager, Estate Manager, Butler Manager, Household Supervisor, or similar role. Previous experience working in a VIP/private household, royal household, luxury residence, or high-profile family is highly preferred. Strong experience managing multiple household staff. Excellent organizational, leadership, and communication skills. Professional appearance, manners, discretion, and confidentiality. Ability to work flexible hours and respond to household requirements when necessary. Strong knowledge of housekeeping, household operations, maintenance coordination, and staff management. English communication skills required; additional languages are an advantage. Candidates currently in Qatar with relevant VIP household experience are preferred.

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Concierge</strong>, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>As Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</li><li>Guest Interaction &amp; Service Excellence Serve as the primary contact for guest inquiries, both hotel and non-hotel related. Provide detailed information, advice, and booking services for a wide variety of guest requests, including city tours, theatre tickets, restaurant reservations, medical services, and transportation. Respond efficiently to guest inquiries and project professionalism with a strong emphasis on hospitality. Local Expertise &amp; Networking Stay informed about daily activities, key events, and special occurrences in the city or location. Maintain detailed knowledge of directions to key points of interest, including restaurants, theatres, shopping areas, cinemas, recreational facilities, and banks. Build and maintain good relationships with airport, retailers, and service providers, ensuring up-to-date information on their promotions.</li><li>Operational Excellence Conduct and attend effective shift briefings to ensure awareness of hotel activities and operational requirements. Ensure the availability and proper presentation of forms, brochures, and other guest materials in line with hotel standards. Manage incoming and outgoing guest mail, courier services, special deliveries, and telephone messages. Safety &amp; Security Ensure a clean, orderly, and safe working environment, especially around the lobby and front door areas. Additional Support Consult the handover and fulfill any outstanding guest requests. Manage transportation requests. Act in accordance with the hotel’s policies during emergencies and when using front-of-house equipment and property management systems.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Personal Concierge, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>As Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Personal Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:- Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Assign and follow up on amenities process Serve as a point of contact for long-stay Guests of 6 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead and mentor a team of concierges, ensuring exceptional service delivery and fostering a positive work environment.</li><li>Oversee daily operations of the concierge desk, including managing guest requests, reservations, and special arrangements with precision.</li><li>Develop and implement innovative service strategies to anticipate guest needs and exceed expectations, enhancing the overall guest experience.</li><li>Act as the primary point of contact for escalated guest issues, resolving them efficiently and professionally to maintain high satisfaction levels.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>•Diploma or higher</p><p>•5+ years’ experience in Gulf countries</p></li></ul><p></p></section>

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Internship overview<br><br>This is a Hotel Internship Program opportunity for a Concierge Intern in Doha.<br><br>The program provides hands-on exposure to hotel operations and is designed to support post-graduation career opportunities.<br><br>Eligibility<br><br>Applicants must be current college or university students to be considered for the internship.<br><br>Schedule<br><br>The schedule is full time. The position type is non-management.<br><br>Workplace<br><br>The role is located at Element West Bay Doha in Qatar. The posting states that the position is not remote.<br><br>About The Employer<br><br>Marriott International operates a global portfolio of hotel brands and opportunities for associates.<br><br>Element focuses on approachable hospitality, guest connection, well-being, and an eco-minded hotel experience.<br><br>Responsibilities<br><br>Gain hands-on experience in hotel operations through the Hotel Internship Program. Learn about hotel management and explore work in the travel industry.

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a passionate and service-oriented Concierge Agent to join one of Doha’s most dynamic hospitality destinations. This role is ideal for an enthusiastic hospitality professional who enjoys creating memorable guest experiences and delivering personalized service with warmth, efficiency, and attention to detail.<br><br>As part of the Front Office team at The Ned Doha, you will be the first point of contact for many of our guests, providing expert assistance, local recommendations, transportation arrangements, and personalized services. You will play a key role in ensuring every guest enjoys a seamless and exceptional stay while reflecting the highest standards of luxury hospitality.<br><br>What You’ll Be Doing:<br><br>Welcome guests with a warm, professional, and engaging approach, anticipating their needs and exceeding expectations Provide information about hotel facilities, services, events, and local attractions Arrange transportation, restaurant reservations, sightseeing tours, and other guest requests Follow up on guest requests to ensure timely completion and complete satisfaction Respond promptly and professionally to phone calls, emails, and guest inquiries Coordinate arrival and departure arrangements, including airport transfers and transportation services Ensure baggage handling procedures are followed, including proper tagging, tracking, and documentation Assist with guest correspondence, messages, parcels, mail, and luggage deliveries in accordance with hotel standards Support Front Office, Bell Desk, and Valet operations when required Maintain accurate records of guest requests and concierge services Stay informed about local events, attractions, restaurants, and entertainment options to provide tailored recommendations Handle guest concerns and complaints professionally, taking ownership to achieve satisfactory resolutions Monitor guest feedback and identify opportunities to enhance service delivery Maintain cleanliness, organization, and presentation of the Concierge Desk and lobby areas Ensure guest privacy, confidentiality, safety, and security are upheld at all times Conduct thorough shift handovers to ensure seamless communication and continuity of service<br><br>About You:<br><br>Previous experience in a Concierge, Guest Relations, Front Office, or similar hospitality role is preferred Excellent communication and interpersonal skills with a genuine passion for guest service Strong knowledge of local attractions, transportation services, restaurants, and leisure activities Ability to multitask and remain organized in a fast-paced environment Strong problem-solving skills and the ability to anticipate guest needs Professional appearance and commitment to luxury hospitality standards Proficient in Microsoft Office and hotel management systems Ability to handle confidential information with discretion and professionalism A positive, proactive, and team-oriented attitude Flexible to work shifts, weekends, and public holidays as required<br><br>What’s In It for You?<br><br>Tax-free salary of QAR 24,000 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Concierge Agent!<br><br>#Concierge Agent #The Ned Doha

<p>The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being. Communication of hotel &amp; company philosophy and internal hotel representation. Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings. Knowledgeable about all VIPs in-house, hotel functions and special events. Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile. Welcome, facilitate and bid farewell to as many guests as possible. Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure. Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP s when appropriate and coordinate VIP greetings and departures ahead of time. Obtain as much information about a guest s stay to be entered in the guest history. Welcome visitors to the hotel, assist with general information, internal promotions and directions. Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction. Maintain a record of all complaints and requests, follow up and inform concerned operating departments. Perform special projects and related duties as assigned. Walk throughout the hotel recognizing guests and engage with them appropriately. Attend &amp; participate in daily briefings as scheduled. Report potential and existing hazards and rectified immediately. Provide information to all guests regarding the services and possible internal promotions of the hotel. Senior Management on any unusual circumstances that might affect guest service and expectation. Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures. Participate in training programmes. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Organization- Park Hyatt Doha<br><br>Summary<br><br>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.<br><br>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.<br><br>Qualifications<br><br> Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred. Proficiency in using property management and guest service systems (e.g., Opera, Hot SOS). Exceptional communication and interpersonal skills. Strong local knowledge of Doha’s dining, entertainment, and cultural scene. Ability to multitask and remain calm under pressure. Fluency in English is required; additional language skills (Arabic or others) are a strong advantage. <br><br>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.<br><br>Apply today and start your journey with us!<br><br>_______________________________________________<br><br>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Organization- Park Hyatt Doha<br><br>Summary<br><br>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.<br><br>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.<br><br>Qualifications<br><br> Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred. Proficiency in using property management and guest service systems (e.g., Opera, Hot SOS). Exceptional communication and interpersonal skills. Strong local knowledge of Doha’s dining, entertainment, and cultural scene. Ability to multitask and remain calm under pressure. Fluency in English is required; additional language skills (Arabic or others) are a strong advantage. <br><br>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.<br><br>Apply today and start your journey with us!<br><br>_______________________________________________<br><br>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Organization- Park Hyatt Doha<br><br>Summary<br><br>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.<br><br>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.<br><br>Qualifications<br><br> Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred. Proficiency in using property management and guest service systems (e.g., Opera, Hot SOS). Exceptional communication and interpersonal skills. Strong local knowledge of Doha’s dining, entertainment, and cultural scene. Ability to multitask and remain calm under pressure. Fluency in English is required; additional language skills (Arabic or others) are a strong advantage. <br><br>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.<br><br>Apply today and start your journey with us!<br><br>_______________________________________________<br><br>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.